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About us At Norbury Park all staff are aware of our core values of; care, community, nurture and support which we embed throughout our day-to-day practice and care for the young people/ children in our care. We are creative, supportive, collaborative and our goal is to care for Young people and Children within the residential home setting and ensure that they are always safe, well cared for and that we are working collaboratively with these young people/children to achieve their goals. At the heart of the work that we do is to support these individuals with their care and development needs, helping them to progress towards a more independent and well-rounded life. Role purpose To care for all Young people and Children within the residential home and ensure that they are always safe, well cared for and that you are working collaboratively with these young people/children to achieve their goals. To support these individuals with their care and development needs, helping them to progress towards a more independent and well-rounded life. Main Duties • Undertake all duties and responsibilities in accordance with: company policies, procedures, protocols, guidelines, standards; good professional practice,, CQC and other regulatory requirements, relevant legislations, all legal and contractual obligations., • Provide advice, information and support to the residents., • To support and provide care for the young people/children in the home by assisting them with; bathing, eating, homework, education, behaviour, money management, travel training etc., • Ensure resident’s follow the homes rules and support the manager in investigating and taking action where these may have been breached., • Manage challenging behaviour which may require physical intervention to appropriately support the child/ young person., • Oversee the maintenance of accurate client records and databases and provide statistics for management and to assist with service evaluation in a timely fashion., • Support clients with the prompting of their medication, conduct accurate and timely medication audits and maintain accurate medication records., • Complete written documentation (support plans, Medication sheets, risk assessments) regarding the young people/ children to help and ensure their safety and development within our setting., • Take part in regular team meetings to discuss the residents, the progress that they are making, how their general well-being is as well as forming action plans to support them further., • Attend professionals meetings (where appropriate)., • Assist in the transfer of individuals between agencies and services. Health and Safety • To be familiar with Health and Safety Regulations, policies and procedures and ensure they are adhered to within your own area of responsibility., • To be aware of and follow fire policies and procedures, ensuring safety of residents and workers safety and welfare at all times. Equality and Diversity • To enforce the zero tolerance policy of all forms of victimisation, discrimination and harassment in the workplace., • To be tolerant of differences and use respectful language., • Ensure professional standards and boundaries are clear., • To treat everyone respectfully. Norbury Park is committed to fostering a diverse and inclusive workplace where all employees are valued, respected, and empowered to contribute their unique perspectives and talents. We believe in equal opportunities for employment and advancement, regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristic protected by applicable laws. Our dedication to equality extends to our recruitment process, professional development programs, and all aspects of employment. Join us in creating an environment that celebrates diversity and promotes equal opportunities for everyone. Benefits of working at Norbury Park as a Support Worker • 5 days of work a week, • Annual Salary with the option for overtime if you wish, • Annual Salary review with the option to be suggested for a one-off bonus, • Bank Holiday extra pay, • Christmas gift card, • Pension scheme, • Predictable rota, you are able to know your days off months’ in advance, • 28 days of holiday per year, • Friendly and collaborative work team, • A team that is making a difference with extremely challenging and complex children/ young people, • Training opportunities; E-learning modules including; Food Safety Level 2, Safeguarding Children, GDPR, Emergency First aid at work. Further CPD opportunities such as Level 3 Diploma for Residential Childcare, Qualified First Aider course. We accept suggestions of courses that will help support/enable you in your role further. Additional Notes Candidates who have been shortlisted for an interview will be expected to complete our application form prior to their interview. Job Types: Full-time, Permanent Salary: From £29,061.50 per year Benefits: • Company events, • Company pension, • On-site parking, • Sick pay Physical setting: • Care home, • Residential home Shift: • 8 hour shift, • Day shift, • Night shift Work Location: In person

Job Summary We are seeking a dedicated and energetic Domestic Carer/Helper to look after our 90 year old mother at night time. In this vital role, you will assist with daily Care duties, household chores, ensuring a clean, organized, and welcoming environment. Your responsibilities will include ensuring our mother has comfortable nights, preparing meals, maintaining cleanliness, and providing excellent service to support the smooth running of the household. This position offers an opportunity to work in a respectful and supportive environment where your efforts are valued and appreciated. AS OUR MOTHER IS UNABLE TO UNDERSTAND/EXPRESS HERSELF IN ENGLISH, IT IS IMPORTANT THAT YOU ARE A FEMALE CONVERSANT WITH URDU/HINDI & A GOOD KNOWLEDGE OF PUNJABI WILL BE HELPFUL. Responsibilities • Assist and perform general night time carer duties, cleaning duties including sweeping, mopping, dusting, and organizing living spaces to maintain a tidy and hygienic environment, • Prepare and cook nutritious meals according to household preferences and dietary requirements, • Assist with laundry, ironing, and wardrobe organization to keep clothing and linens fresh and well-maintained, • Manage janitorial tasks such as waste disposal, bathroom sanitation, and surface cleaning to uphold high standards of cleanliness, • Provide courteous customer service by attending to household members’ needs promptly and professionally, • Support with grocery shopping, inventory management, and restocking household supplies as needed, • Ensure safety protocols are followed during all cleaning and cooking activities to maintain a secure home environment Qualifications • Proven experience in domestic carer & domestic cleaning work is highly desirable, • Skilled in cooking with knowledge of Indo/Pak cuisines or dietary restrictions preferred, • Strong customer service skills with a friendly and respectful attitude towards household members, • Prior experience in commercial cleaning or hotel environments is a plus, • Ability to work independently with attention to detail and excellent time management skills, • Flexibility to adapt to household routines and specific needs of the family or residents Join us in creating a warm, clean, and welcoming family home environment! We value hardworking individuals who take pride in their work and bring positive energy every day. This is a paid position committed to supporting your professional growth while ensuring your efforts contribute directly to the comfort of our household.

Healthcare Assistant - Complex CareLocation: Croydon, South LondonPay Rates: £15.75 - 16.25Shift Pattern: Days, waking Nights shifts.About the RoleWe are seeking compassionate and reliable Healthcare Assistants to support a gentleman with a complex spinal injury in his home. He requires full-time, 2:1 care both day and night, including assistance with all daily living activities, as well as close monitoring due to his clinical needs such as tracheostomy and ventilator support. Carers must follow structured care plans, remain attentive and calm, and respond promptly to any changes in his condition to ensure his safety, comfort, and overall wellbeing.This is a rewarding opportunity to be part of a dedicated, supportive team making a meaningful difference in his life. While experience with complex care is beneficial, full training will be provided. We value individuals who are kind, committed, and eager to learn, with a strong team-focused approach. We are particularly looking for candidates interested in long-term involvement, helping to provide consistency and build positive relationships within the care team. Experience in: Spinal Cord Injuries (complex care)Tracheostomy CareVentilator SupportAutonomic DysreflexiaMedication AdministrationManual HandlingPersonal Care is a plus but it is more important to find the right person and we can provide full training. The ideal candidate will demonstrate: • Excellent personal hygiene and professionalism., • Reliability and punctuality., • A positive team-focused attitude., • Commitment to the role and delivering exceptional care. This is a fantastic opportunity to work within a supportive, highly skilled team and make a real impact in the lives of our clients.Why Join Us?Excellent rates of payGuaranteed hours with set rotasFull training providedCareer development support;If you are passionate about delivering quality care and have the right experience, we want to hear from you. This is an employed position. Unfortunately we do not offer sponsorship, must have right to work.

Are you ready to make a real difference in people’s lives while building a rewarding career? We are passionate about creating safe, healthy homes for our residents—and we’re looking for someone who shares that commitment. As a Building Safety Surveyor, you’ll join a forward-thinking compliance team tackling some of the most important challenges in housing today. This is your chance to play a key role in improving living conditions and shaping services that truly matter. This is more than a job—it’s an opportunity to be part of a team that values innovation, collaboration, and customer focus. We empower our people to lead with purpose. You’ll join an organisation that values belonging, ownership, and collaboration—where your voice matters and your impact is felt across our communities. We’re proud of our inclusive, supportive culture and our commitment to professional development. What you’ll be doing In this role, you’ll play a crucial part in ensuring our teams have the tools, knowledge, and processes they need to deliver a high‑quality service. You will: · Lead the delivery of maintenance and compliance programmes across residential buildings, ensuring full adherence to safety regulations (fire, gas, electrical, water, asbestos, etc.). · Manage contractors and suppliers to ensure works are delivered on time, within budget, and to a high standard, with strong customer satisfaction. · Carry out inspections, audits, and quality checks, identifying risks and ensuring corrective actions are completed promptly. · Provide expert advice on building safety and compliance, producing reports and supporting senior stakeholders. · Maintain accurate compliance records, liaise with regulatory bodies, and drive continuous improvement across health & safety practices. What you’ll bring We’re looking for someone who: · Holds a relevant qualification (e.g. RICS or similar) or has strong hands-on experience in building surveying, construction, or maintenance. · Has a solid understanding of health & safety legislation and building safety regulations (e.g. Fire Safety Act, Building Safety Act). · Has proven experience managing building compliance, contracts, and external contractors within a housing or similar environment. · Demonstrates strong technical knowledge of fire safety systems, building regulations, and maintenance best practices. · Has experience managing budgets, contracts, and delivering projects to time, cost, and quality targets. · Is highly organised, customer-focused, and able to build strong relationships with stakeholders and teams. · Has a Full UK driving licence and has access to their own reliable transport. Why join us? We’re more than just a housing association — we’re a community‑focused organisation committed to creating positive change. You’ll be joining a supportive, forward‑thinking team where your ideas and expertise will genuinely make a difference. You will also share our values: earning trust by being open and accountable, listening with an open mind, working collaboratively, and caring about making things better. What we will offer in return To create a great experience for our customers, we need to create a great experience for one another. What we offer goes beyond the ordinary, giving you the opportunity to join a community of people who share the same values and are passionate about making a difference. Our reward package includes: · Competitive salaries · Fantastic work/life balance with flexible working and generous leave entitlement · Strong focus on learning and development, with opportunities to grow your skills and career · Enhanced maternity, paternity, and adoption pay · Funded health cash plan · Extensive wellbeing support · Voucher-based recognition scheme · Retail discounts We are focused on creating a diverse and inclusive workplace. We encourage applications form all candidates, including minority ethnics, the LBGTQ+ community, people with disabilities and long-term health conditions, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. Further information As a Disability Confident Committed employer, we run a guaranteed interview scheme for disabled applicants. If you meet the essential criteria listed in the job description for this position and would like to be considered under this scheme, please state this in your application. All data collected is anonymous and has zero bearing on your application. If there is anything we can do to accommodate your specific situation, please let the recruitment team know.