Health coach jobs in United Kingdom - Page 2

As a Senior Legal Counsel within Sky UK’s Technology & Enterprise Services (TES) Legal team, you’ll act as a trusted legal adviser and strategic business partner to leaders across Sky’s Technology, Procurement and corporate functions. Technology sits at the heart of everything we do at Sky. From the AI capabilities transforming how we work, and our customer experience, to the platforms that power our products, to the technology, data, cyber security and enterprise systems that enable millions of customer interactions every day, you’ll shape some of Sky’s most important strategic initiatives. Working closely with stakeholders across Technology, Procurement, HR, Finance, Customer Operations, Data, Cyber Security, Marketing and other corporate functions, you’ll deliver high-quality business focussed legal advice and services on complex, high-value commercial transactions, technology sourcing, digital transformation programmes, AI initiatives and strategic supplier relationships. This role combines sophisticated commercial contracting with strategic legal advice, requiring sound judgment, strong commercial acumen and the ability to balance innovation and risk. The Senior Legal Counsel is expected to be a role model for the Sky UK Legal Department. This role is based in the UK and will have the opportunity to work across and collaborate extensively with colleagues across Sky UK, Ireland, Italy as well as Comcast and NBCUniversal. What you’ll do • Act as a trusted legal adviser and strategic business partner to senior stakeholders across Sky’s business areas, helping deliver Sky's strategic priorities., • Lead the negotiation, drafting and execution of complex commercial, technology and supplier agreements with a high degree of autonomy., • Provide clear, pragmatic and commercially focused legal advice that enables innovation whilst appropriately managing legal and regulatory risk., • Support strategic technology initiatives including AI, digital transformation, cloud, SaaS, software licensing, outsourcing, cyber security, data and enterprise technology projects., • Advise on a diverse range of commercial transactions across procurement, technology, marketing, HR, finance, customer operations and other enterprise functions., • Build trusted relationships with senior leaders by understanding their strategic objectives and delivering legal advice that is practical, proportionate and business focused., • Lead multiple complex matters simultaneously, exercising sound judgement to prioritise effectively and manage competing stakeholder demands., • Collaborate with colleagues across the wider Legal department and partner with legal teams across Sky Group, Comcast and NBCUniversal to deliver consistent, high-quality legal support., • Instruct and manage work undertaken by Sky Legal's managed legal services provider and external counsel to deliver efficient, cost-effective legal support., • Coach and develop colleagues within the Legal team, sharing knowledge, improving legal processes and contributing to the continued development of Sky Legal., • Identify emerging legal and regulatory developments, particularly in technology and AI, and proactively advise the business on their potential impact What you’ll bring Essential criteria: • Qualified lawyer in a UK jurisdiction (or equivalent common law jurisdiction)., • Proven commercial experience gained in leading private practice and/or in-house legal team., • Significant experience negotiating and advising on complex commercial and technology contracts., • Strong commercial contracting experience across procurement, supplier agreements and strategic commercial transactions., • Experience partnering directly with senior business stakeholders and influencing commercial outcomes., • Experience independently leading significant negotiations and projects from instruction through to completion., • Experience balancing legal risk with commercial objectives in a fast-moving environment. Desirable Experience: • In-house experience within a large, matrixed organisation., • Experience advising on technology, SaaS, cloud, AI, outsourcing, software licensing or digital transformation projects., • Experience working across multiple jurisdictions., • Experience managing external legal providers. Benefits and perks There's one thing people can't stop talking about when it comes to life at Sky: the perks. Here’s a taster: • Free Sky TV, including Sky Sports and Sky Cinema, • Pension package with up to 9% employer contribution, • Private healthcare with mental health support, • Aviva Digital GP and dental insurance, • Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect, • Sharesave and Tech schemes, • A range of Sky VIP rewards and experiences How you’ll work We've adopted a hybrid working approach to give more flexibility on where and how we work. The hybrid working expectations for this role are 3 days in the office per week. Your office base Osterley Our Sky Group HQ. Equipped with state-of-the-art technology and workspaces, there’s plenty of space to see your big ideas come to life. Here you’ll find 13 subsidised restaurants and cafes. You can re-energise at our gym, catch the latest films at our cinema, get your car washed and even get pampered at our beauty salon. Our Osterley Campus is just a 10-minute walk from Syon Lane train station, or you can get one of our free shuttle buses from Osterley, Gunnersbury and Ealing Broadway stations. Plus, there’s free onsite parking available for cars, motorbikes and bicycles. Who we are We’re Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you’ll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society. We’re an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need as early as you can. Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. To be eligible for this role you are required to have the appropriate right to work in the UK. Please be aware Sky does not offer sponsorship for this position. To find out more about working with us, search #LifeAtSky on social media. Please note: We reserve the right to close this advertisement at any time once we have received a sufficient number of applications

We are growing! This is a great opportunity for an employment lawyer as a Senior Legal Counsel within Sky’s in house HR Legal team. We seek a motivated, collaborative and commercially minded lawyer who is able to support across the full breadth of employment law issues, primarily in UK & Ireland but with scope across Sky’s footprint in other jurisdictions. The role will offer a wide variety of cutting-edge work and provide first-class opportunities for development and growth, both within the team and more broadly across the department and the Sky Group. Our team is part of the Sky Legal team with around 200 UK based lawyers. Sky is fast paced and challenging, but it’s also a people first business with friendly, amazing colleagues and real opportunities to grow your career. You will have the opportunity to experience a wide range of work for multiple clients and stakeholders across the Sky Group. The variety of work is unique in the UK – ranging across the entire TMT sector from market leading Sports and News issues, to Sky Studios productions, to our key volume areas including our engineers, retail and contact centre populations. This is an exciting time to join the HR Legal team. Our business is increasingly focused on large and strategic projects, and HR Legal are a growing team with a key seat at the table in guiding and delivering this change. Sky has recently made significant announcements around its future, and you will play a major part in shaping that. The role will report into Stephen Hall, Head Counsel of the HR Legal team based in our West London offices. What you’ll do Provide clear, commercial and practical advice to HR, business leaders and internal lawyers regarding the full range of contentious and non-contentious employment law issues – primarily in UK&I but with an international scope. Support HR and the business to deliver Sky’s ambitious transformation and M&A programme, working on and driving key strategic projects and other commercial priorities. Exposure to senior leadership providing timely, concise and effective advice on key HR projects and risks - with accountability for providing creative and risk-based solutions, and driving positive outcomes. Opportunity to work both independently and as a team - building effective relationships with HR and legal colleagues and the wider Sky businesses (including Sky Group and NBC Universal). Coach and develop other team members within the HR Legal team and broader Sky Legal team – including supervising our Paralegals who conduct our employment tribunal litigation in house. Retain, instruct and manage the work of outside counsel in a manner which promotes efficiency and cost-effectiveness What you’ll bring Essential criteria: Extensive experience in UK employment law issues within a highly regarded law firm or equivalent in-house Experience of managing i) large scale restructuring and M&A projects, ii) reputational management issues, and ii) trade union issues Ability to effectively supervise on tribunal claims Commerciality – Ability to cut through complexity and provide creative, practical and risk based solutions Exceptional communication skills – Ability to clearly and effectively communicate advice to and manage a complex network of senior stakeholders Independent and pro-active – Ability to give legal advice quickly and independently, escalating at the appropriate time and driving matters forward Great team player – Strong interpersonal skills and the ability to build rapport and establish trust and business partnering at all levels Growth – Optimistic, open minded and willing to support others in their development. Desirable skills and experience: In house experience Exposure to Telecommunications, Media, Technology, and/or Entertainment industries Experience of working with external and overseas counsel Benefits and perks There's one thing people can't stop talking about when it comes to life at Sky: the perks. Here’s a taster: Free Sky TV or NOW package, including Sky Sports and Sky Cinema Pension package with up to 9% employer contribution Private healthcare with mental health support Aviva Digital GP and dental insurance Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect Sharesave and Tech schemes A range of Sky VIP rewards and experiences How you’ll work We've adopted a hybrid working approach to give more flexibility on where and how we work. The hybrid working expectations for this role are 3 days in the office per week. Your office base Osterley Our Sky Group HQ. Equipped with state-of-the-art technology and workspaces, there’s plenty of space to see your big ideas come to life. Here you’ll find 13 subsidised restaurants and cafes. You can re-energise at our gym, catch the latest films at our cinema, get your car washed and even get pampered at our beauty salon. Our Osterley Campus is just a 10-minute walk from Syon Lane train station, or you can get one of our free shuttle buses from Osterley, Gunnersbury and Ealing Broadway stations. Plus, there’s free onsite parking available for cars, motorbikes and bicycles. Who we are We’re Sky, a leading media and entertainment company who connect millions with entertainment, sports, news and arts through innovative products and services. Working with us means you’ll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society. We’re an equal opportunity employer and value diversity at our company. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need as early as you can. Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer. To be eligible for this role you are required to have the appropriate right to work in the UK. Please be aware Sky does not offer sponsorship for this position. To find out more about working with us, search #LifeAtSky on social media.

Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? We are looking for a technically strong Property & Casualty specialist to join our Business Insurance Underwriting Office team as a Regional Underwriting Officer. In this role you work with internal Underwriting teams to manage and implement underwriting standards across the UK. You’ll build strong relationships with your Underwriting teams, using your expertise to act as a technical referral point. You’ll coach and develop underwriting knowledge; supporting colleagues through training, courses, and technical guidance. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company’s discretion. What Will You Do? • Implement and participate in the development of long and short term underwriting strategies to effectively position BI Retail, regionally traded products to market the right products, programs and/or services to the right market segment through responsible underwriting decisions., • Ensure Underwriting Controls including Cures and Audit are taken and promptly acted upon., • Participate as an advisor / referral point to achieve responsible product development to ensure it is consistent with profit, growth and retention strategies., • Participate in the strategic business planning activities for BI Retail & Small business both regionally and nationally that are designed to increase the presence in the market; retain the appropriate mix of business; and achieve overall growth and profit goals., • Assist with the development and leveraging of broker/client relationships through a high level of visibility., • Work tactically with brokers to ensure they have an appropriate level of understating of BI Retail goals and objectives., • Provide underwriting leadership at regular regional underwriting meetings as appropriate., • Develop and ensure effective utilisation of detailed monitoring standards to assess underwriting results and propose solutions, • Analyse local market needs and trends as they impact the regions marketing initiatives and provide competitor information to product and portfolio management staff., • In conjunction with regional and branch management effectively mentor and coach development underwriting staff to ensure production, underwriting standards and profitability objectives are achieved., • Develop and maintain relationships with internal resources (i.e. Risk Control, Claims, Operations, etc.) to ensure effective operation of underwriting and marketing decisions., • Undertake any other reasonable duties., • Perform other duties as assigned. What Will Our Ideal Candidate Have? • Bachelor's degree or higher education level., • Previous proven track record of leading others at a senior underwriting level., • Advanced level of proficiency required in the following., • Organisation, Financial Acumen, Communication, Collaboration, Presentation Skill, Networking, Risk Selection and Critical and Analytical Thinking., • Advanced level of proficiency required in the following leadership competencies:, • Leading the Business including: Change Management, Strategic Planning, Making Decisions, Results Orientation, Influencing,, • Leadership, Power, Business Perspective, Risk Taking, Innovation and Understanding & Navigating the Organisation., • Leading Others including:Forging Synergy, Develops Employees, Building Collaborative Relationships, Communicating Effectively, Leveraging Differences, Participative Management and Leading Employees., • Leading Self including: Openness to Influence, Flexibility, Demonstrates Leadership Stature, Self-Awareness,Credibility and Seeks Opportunities to Learn., • ACII qualification. What is a Must Have? • ACII., • Advanced experience of Property & Casualty Underwriting. What Is in It for You? • Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction., • Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution., • Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year., • Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs., • Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an _ so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit _.

Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. W e are on the lookout for a passionate Self-Employed Swimming Teacher s to join our team! As a" Swim Instructor , you will e ngage, coach and inspire members of all ages to achieve their swimming goals whether this is in one to one or group sessions. We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential. About you : As a Swimming Instructor : • Please be aware , you must hold a Swim England"Level 2 Swimming Teacher qualification or equivalent to apply for this role, • Have a passion for all things health and fitness., • G reat communication and collaboration skills, • A self-starter who takes pride in " delivering " great quality "experience"to our members." Join us and help us create a thriving and inclusive culture . Together, we're m ore than a C lub!

White Collar Factory (95009), United Kingdom, London, London Lead Android Engineer Job Title: Lead Android Engineer Location: London - Hybrid Working Pattern: 3 days in-office (Tuesday-Thursday) and 2 days remote. Our Mission We’re on a mission to be a force for good in lending. Throughout our almost 30-year history, we’ve consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK’s Best Workplaces™ list. _ about what it’s like working at Capital One UK. You and the Role Working in and across tech teams is a natural part of our outcome-based culture, so you’ll have plenty of opportunity to talk, coach and learn with many great and diverse individuals. As part of our mobile platform engineering team, you will set the pace for multiple mobile engineering teams and take ownership of the fully native mobile apps that our customers love. Please apply if you are keen to work with the following technology stack. You do not need to be an expert in all of these areas; we are primarily looking for excellent problem solvers with a strong willingness to learn and adapt to new technologies. • Kotlin and Java, for writing well-factored, well-tested code in both the Android app and backend orchestration services, • Android Toolset, including Android Studio, to leverage the Android platform on a large enterprise scale, • Testing Frameworks, using JUnit, Espresso, and advocating for approaches like Pair Programming, TDD, and BDD, • AWS, utilizing cloud opportunities to maximize inner-sourcing and continuous improvement And meet most of the following: • You are passionate about creating products that produce good customer outcomes, • You enjoy leading a team of technologists, alongside product, design and other disciplines, • You want to design new product iterations, thinking strategically about architectural decisions and can communicate to stakeholders, • You act as a technical evangelist, evaluating technical risks while coaching and mentoring more junior engineers, • You appreciate the sensitivity of our customer data and the resiliency, performance and security that demands, • You enjoy automation (unified deployment pipelines, automated testing) and aspire to ‘automate all but the creative problem solving’, • You want to develop yourself, with access to various support systems (learning, mentorship, conferences, progression), • You enjoy hybrid working, with Tuesday, Wednesday and Thursday in our bright offices Where and how you'll work This is a permanent position based in our London office. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday - Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. What's in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: • Wealth & Future: Competitive pension and performance-based bonus schemes, • Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days., • Health: Access premium care through our private medical insurance., • Family Support: We champion your milestones with enhanced parental leave., • A full list of our benefits is available here. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture—one that values diverse perspectives, fosters collaboration and encourages innovative ideas—and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programs to associates Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Due to growth and new contracts, we're looking for an additional Senior Regional Service Engineer to join a dedicated service team, where you'll play a key role in upholding the brand and delivering outstanding service to customers.This is a hands on, field based role, focused on the service and repair of industrial and municipal cleaning equipment. You'll be representing a globally respected company with a strong customer first approach.Location RequirementsThis is a field-based role covering London and surrounding areas. We are open on location and welcome applications from engineers based across Greater LondonKey Responsibilities for the Senior EngineerService, maintain and repair a wide range of cleaning equipmentDiagnose faults and complete accurate service reportsPlan and manage your daily workload with the Service Manager and SchedulerTake ownership of your area, ensuring service standards and performance are metManage van stock and parts effectivelySupport and coach other engineers where neededIdentify potential sales leadsBuild strong, professional relationships with customersWhat You'll NeedStrong experience across electrical, mechanical, hydraulic, pneumatic or diesel equipmentBackground in municipal, FLT, plant hire, HGV or similar industries (ideal)Confident diagnosing complex faults and working independently in the fieldAble to manage your own workload and take responsibility for your areaGood IT skills and experience completing service reportsFull UK driving licenceWillingness to travel, including occasional overnight staysPassport (preferred for possible training in Germany)What's in it for YouSalary up to £41,110OTE £50,000+ with overtimeLondon weighting (£300 per month where applicable)Fully expensed company van (optional personal use)All tools provided25 days holiday + bank holidays + your birthday offPension, health plan, sick pay & critical illness coverEnd of year discretionary bonusStaff discounts and social eventsOngoing training and career developmentTraining & OnboardingYou'll follow a structured 12 week training programme , including factory led courses and hands-on support, working alongside experienced engineers with ongoing development.TPBN1_UKTJ

The Job:On behalf of our client, we are seeking a Heavy Vehicle / Bus & Coach Tutor / Automotive Technical Trainer . In this role you will deliver high-quality practical and theoretical training to Heavy Vehicle and Bus & Coach apprentices, helping them achieve the required competencies and outcomes.Reporting to the Training Manager, you will support curriculum delivery, assessment, and the continuous improvement of training materials. You will work closely with apprentices throughout their development and contribute to a positive and inclusive learning environment.Responsibilities will includeDeliver high-standard practical and theory training to HV/B&C apprentices.Provide fair assessments against prescribed criteria and record outcomes promptly.Maintain and complete programme documentation and lesson plans.Ensure learner outcomes align with awarding body standards.Develop and support training materials, schemes of work, and lesson objectives.Embed inclusive practices to give all learners the opportunity to succeed.Foster a supportive learning environment and mentor apprentices throughout their development.The Person:The ideal candidate is an experienced HV/B&C technician with a passion for teaching and a commitment to developing the next generation of automotive professionals.Strong background as an HV/B&C Technician in the automotive industry (essential).Minimum Level 3 NVQ/ATA or equivalent recognised qualification (essential).Knowledge of high-voltage vehicles and electrical systems, including ADAS (desirable).Experience delivering training to apprentices or skilled professionals (desirable).Level 3 qualification in Education and Teaching or equivalent (desirable).Salary:£37-40,000Benefits:23 days annual leave + bank holidays + 2-week Christmas closure.End-of-year performance bonus possibility.Employee Assistance and Health & Wellbeing Programmes.Free on-site gym and cycle-to-work scheme.Free parking and reimbursement of optical tests.Monthly team meetings with subsidised lunch.Team social events.Profit sharing.Regular 1:1s and opportunities for progression.The Hours:Monday Friday 37 hours per weekThe Location:Perivale, Greenford UB6The Contract:PermanentTPBN1_UKTJ

Job Title: Client ManagerLocation: Sidcup, KentPackage: £50,000-£60,000, hybrid working, 25 days holiday plus BH, and moreWorking Hours: Mon-Thur 9am-5:15pm , Friday 9am-4pm \n A fantastic opportunity has arisen within a top 100 Accountancy Practice, for a Client Manager to join their Sidcup office. Within this role, you'll be fully immersed within an experienced and dedicated accounts team, working closely with directors, ensuring excellent client relationships \n This is a fantastic opportunity for a qualified assistant manager looking for their next step or an already experienced Client Manager, looking to further themselves within a top firm. This is a fast paced, engaging, creative and rewarding opportunity that you don't want to miss \n Client Manager Job Responsibilities \n\n • Manage and look after your own vibrant and diverse client portfolio.\n, • Cultivate long-lasting relationships becoming the go-to for clients.\n, • Lead a team, overseeing the production of the work to deliver a fantastic service.\n, • Work collaboratively with directors and other departments to support the overall delivery of services to your portfolio.\n, • Wow clients daily, getting to know their business to deliver a great experience.\n, • Contribute to our growth by retaining existing clients and building relationships with potential new clients.\n, • Coach and develop the accounts team and line reports.\n\n Client Manager Job Requirements \n\n • ACA or ACC qualified is preferred\n, • Experience at Client Manager level, or just below\n, • A minimum of 5 years accountancy practice experience\n, • Experience in portfolio management for a range of different clients\n, • Excellent communication, interpersonal, and organisational skills\n\n Client Manager Salary & Benefits \n\n • Paying depending on experience £50,000-£60,000\n, • Hybrid Working\n, • 25 days holiday plus bank holidays\n, • Health MOTs and mental health support\n, • Auto enrolment to pension, and company sick pay\n, • Regular company events and incentives\n\n Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.

\n • Lead production teams, Line Leaders and Operators within a structured manufactur\n, • Own daily production delivery, SQCDP metrics, training, 5S and CI activity.\n, • Support planning, waste reduction, scrap analysis and deputise for the Productio\nJob Title: Section ManagerLocation: Sunbury-on-ThamesSalary: £48,000 - £56,000 per annum DOEWorking pattern: Days regular TPA Recruit is supporting a specialist engineering and manufacturing business in the search for a Section Manager based in Sunbury-on-Thames. This Section Manager role is a senior hands-on production leadership position, working closely with the Production Manager and Planner to schedule work through the area, lead the team and improve day-to-day manufacturing performance. The successful Section Manager will take ownership of production targets, SQCDP metrics, training, skills development, 5S, continuous improvement and section problem solving. This would suit an experienced Production Supervisor, Cell Manager, Manufacturing Team Leader or Section Manager from a structured manufacturing environment.Key Responsibilities\n\n, • Lead, coach and guide section employees on a day-to-day basis.\n, • Own, manage and execute the production plan for the area of responsibility.\n, • Monitor manufacturing performance against SQCDP metrics and support daily stand-up meetings.\n, • Ensure health and safety procedures are followed and support a clean, safe working environment.\n, • Identify training needs, maintain the skills matrix and support personnel development reviews.\n, • Act as 5S Champion and continuous improvement lead for the cell.\n, • Champion in-process waste reduction, scrap analysis and section problem-solving activity.\n, • Liaise with Operations management and support the wider planning process.\n, • Deputise for the Production Manager when required.\nExperience Required\n\n, • Experience leading teams in manufacturing, production, assembly or electromechanical environments.\n, • Strong understanding of production planning, output, quality, cost, delivery and people-focused performance measures.\n, • Practical knowledge of lean manufacturing, 5S, continuous improvement and daily management routines.\n, • Confident coaching operators, line leaders or team leaders and managing performance expectations.\n, • Comfortable working with production plans, overtime control, training requirements and attendance systems.\n, • Able to communicate clearly with operators, planners, managers and senior stakeholders.\nWhy Apply?\n\n, • £48,000 - £56,000 salary range, depending on experience.\n, • Senior section leadership role in a structured engineering manufacturing environment.\n, • Opportunity to own performance, improve processes and support wider Operations leadership.\n

Our client, a community development charity based in East London, is seeking a Wellbeing Services Manager to join their team. We are looking for a passionate, visionary, and compassionate Wellbeing Services Manager to lead the delivery of an innovative, community-based mental health support service. As Wellbeing Manager, you will be a steady hand and an inspiring presence. Youll lead a frontline team, shape the day-to-day delivery of support, and ensure that each person who walks through the charitys doors is met with dignity, understanding, and hope.Key responsibilities include:Instigate, develop and manage working relationships with referral sources (local authorities, partners, health professional staff) to ensure consistent referral routes.Liaise with local authorities, funders, stakeholders and staff to maintain and grow the programmes, secure referrals and secure ongoing funding.Manage, motivate and monitor the delivery team in line with internal policies and procedures, including the Performance Management Framework, Health and Safety and code of conduct.Work with the delivery team and Comms to produce case studies and models of good practice to raise the profile of the work and secure future funding.About you:Experience in a managerial role; managing a budget, leading programmes and supervising staff.Minimum of 2 years experience in providing community work in a full-time paid capacity.Proven ability to develop and manage a team, conduct disciplinary actions and coach staff to improve performance.The ability to identify business development opportunities and develop external relationships with referrers and potential funders.This is an exciting opportunity to lead an impactful community service and play a key role in supporting individuals on their mental health journey. If you are a motivated leader with a passion for community wellbeing, please apply to Langton N4P Charity Recruitment Specialists.TPBN1_UKTJ

Support CoachWhen registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.Job Title: Support Coach - Criminal Justice ServicesLocation: Based in Havering. Unfortunately this service does not have step free access. The closest railway station is Harold Wood Station.Salary: £28,800Shift Pattern: 37.5 hours per week Monday to Sunday on a rota varying between 08:00 - 21:30, approximately 3 shifts per week. You may be required to work outside these hours dependent on service and resident requirements including weekends and bank holidays so flexibility will be required.About the Role We have an exciting opportunity for a Support Coach to join our new Independent Approved Premises commissioned by Criminal Justice Service (IAP) on day shifts with a rolling rota. You will support residents recently released from prison in a residential setting, helping them reintegrate into the community. You will work with residents to create tailored support plans, identify their needs, goals, and skills, and motivate them to reach their potential. You will encourage engagement in activities and the community, provide tools for life skills, and ensure effective risk management with a strong focus on public protection. The team work closely with one another and support which achieving overall service KPI's, and you will be part of making a greater change. Everyday looks different so this is perfect for someone who wants a role where no two days are the same.Some Key Responsibilities Include:Ensuring the safety and wellbeing of residents and participants at all timesEngaging with residents, ensuring they are adhering to their license conditions. This may include planning activities to engage them with other people, communities, and opportunitiesBe a valued and reliable member of the team, completing handovers for night colleagues for a seamless serviceBuilding trusting professional relationships with residents, helping them to achieve their goals and aspirations which could be through tailored one to one sessions, group sessions, in and out of service activities, and general wellbeing check insFocusing on empowering our residents to take control over their lives and meet their personal goalsAbout You We're looking for someone who has a true passion to help make a difference and contribute to providing safer communities for all. You will be comfortable working within the criminal justice setting, and supporting residents to have access to the tools and resources to better enhance their quality of life after their release from prison. You will be able to work in a fast paced environment, be proactive, and have resilience to challenges. You will have insight into criminal justice settings and the ability to connect with people from varied backgrounds who face multiple and complex challenges. You will thrive working within the team as well as independently, and be comfortable with working with people who have different offending histories. We're looking for someone who can build trust and rapport with others, and has a positive outlook, which can be used to support others. We also look for:Ability to manage own caseload and determine priorities with time management. Able to use own initiativeExperience of working with people of complex backgrounds, ex-offenders, mental health, substance misuse, challenging behaviours or a good understanding of the sector.IT Proficiency, ability to learn new software programs, basic Microsoft experienceUnderstanding and/or practical application of key legislation regarding social care, housing, criminal justice and mental healthCultural awareness, Self-awareness, and ability to identify personal growth areas and take feedbackAlignment with our values of Ambition, Empowerment, Inclusivity, and TransparencyPlease refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.What we Offer 25 days (Full time equivalent) annual leave, increasing with the length of serviceEmployer Pension ContributionEligibility to register with Blue Light Discount CardAccess to discounted tickets for music events, shows, sports and moreReflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at workTraining and Development, including access to courses, upskilling, and progression plansEmployee Assistance Programme, including counsellingLife Assurance SchemeCycle-to-work schemeAnnual Staff AwardsEDI Ambassador programmeAbout Social Interest Group (SIG) SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group .Additional Information Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.TPBN1_UKTJ

DepartmentManager | Fashion Retail | Central London | Salary up to £36,000 + Bonus + Benefits \n Are you an experienced Floor Manager, Department Manager, or Retail Manager looking for your next opportunity with a leading fashion retailer? \n We're recruiting an exceptional Department Manager to join a trend-led fashion brand in Central London. This is an exciting opportunity to lead a high-performing team, deliver an outstanding customer experience, and drive commercial results within a flagship store. \n This role is perfect for a passionate retail leader who thrives in a fast-paced environment, loves developing people, and has a strong eye for commercial standards and operational excellence. \n The Role \n As Department Manager, you'll be responsible for leading your department, inspiring your team, and ensuring the highest standards of customer service, visual presentation, and operational excellence. Working closely with the senior management team, you'll play a key role in delivering sales targets while creating an engaging shopping experience for every customer. \n Key Responsibilities \n\n • Lead, coach and develop a high-performing retail team to deliver exceptional customer service.\n, • Drive sales performance by motivating your team to achieve KPIs and commercial targets.\n, • Ensure the shop floor is visually inspiring, well-stocked and maintained to the highest standards.\n, • Support the delivery of seasonal launches, promotions and visual merchandising initiatives.\n, • Monitor trading performance and use commercial insight to maximise sales opportunities.\n, • Deliver effective stock management, replenishment and inventory control.\n, • Lead by example, creating a positive and engaging culture on the shop floor.\n, • Support recruitment, onboarding and ongoing training to develop future talent.\n, • Ensure compliance with company policies, health and safety, and operational procedures.\n, • Work collaboratively with the wider management team to deliver business objectives.\n\n About You \n You'll be an experienced retail leader with a passion for fashion and customer experience. \n You'll ideally have: \n\n • Experience as a Floor Manager, Department Manager, Assistant Store Manager, or similar leadership role within fashion retail.\n, • A proven track record of delivering sales growth and achieving KPIs.\n, • Strong leadership skills with the ability to coach, motivate and develop teams.\n, • A commercial mindset with confidence making decisions based on trading performance.\n, • Excellent communication and organisational skills.\n, • A passion for fashion, people and delivering an exceptional customer experience.\n, • Experience within fashion, premium, lifestyle or trend-led retail is highly desirable.\n\n What's on Offer \n\n • Salary up to £36,000\n, • Performance bonus\n, • Excellent benefits package\n, • Career progression with a growing fashion retailer\n, • Opportunity to develop your leadership career within a flagship environment\n, • Collaborative, fast-paced and supportive culture\n\n If you're an ambitious Department Manager looking to join a leading fashion retailer, we'd love to hear from you. \n Apply today with your most up-to-date CV. \n Floor Manager | Department Manager | Assistant Store Manager | Retail Manager | Fashion Retail | Central London | £36,000 + Bonus + Benefits \n BH36937

We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for two Employment Specialists to play a pivotal role in our Connect to Work service. We are looking for one in Harrow and one in Hounslow. Sounds great, what will I be doing? An Employment Specialist helps people with mental health conditions, disabilities, or other barriers to find, keep, or return to work. They manage a caseload of clients, provide one-to-one support such as career guidance, CV writing, job searching, interview preparation, and workplace coaching, while also building relationships with employers to create job opportunities and arrange workplace adjustments when needed. They track client progress, maintain accurate records, and work closely with healthcare and community services to help clients achieve sustainable employment outcomes. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. The essential skills for this Employment Specialist role are the ability to build trusting relationships with clients, strong communication and interpersonal skills, knowledge of supporting people with mental health conditions or other barriers to employment, and the ability to motivate and coach people towards work goals. The role also requires good organisation and time management, experience managing a caseload, confidence engaging with employers and partner organisations, accurate record-keeping and administration skills, and proficiency with Microsoft Office and databases. Being empathetic, person-centred, self-motivated, and committed to equality and diversity are also important personal qualities. Interview Steps We keep our interview process simple, so you know exactly what to expect. • Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!, • Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

\n End Date Tuesday 01 September 2026 \n Salary Range £0 - £0 \n We support flexible working – more information on flexible working options is available. \n Flexible Working Options: Hybrid Working, Job Share \n Location(s): London \n Hours: Full-time \n Title: Managing Director - Counterparty Credit Risk \n Working Pattern: Our work style is hybrid, which involves spending at least three days per week, or 60% of our time, at one of our office sites. Job Description Summary\n As a Managing Director within Counterparty Credit Risk (CCR), you will play a critical senior leadership role supporting the ongoing development, governance and execution of the Bank's traded counterparty credit risk framework. This is a senior CCR specialist role within the team, partnering closely with the Head of CCR to provide independent oversight, challenge and decision-making across traded counterparty exposures arising from derivatives and securities financing transactions (SFTs). The role combines leadership across risk governance, stress testing, exposure management, methodology development and strategic change initiatives, while also exercising delegated credit authority for traded counterparty exposures. The successful candidate will work closely with FI Credit, Corporates Credit, Market Risk, Front Office, Risk Science, Quantitative Research, Technology and Operations teams to ensure that traded counterparty risks are effectively managed and aligned to the Bank's risk appetite and regulatory expectations. Strategic Leadership & Portfolio Oversight\n \n • Support the Head of CCR in the development and execution of the Bank's CCR strategy, risk appetite and portfolio oversight framework.\n, • Provide a forward‑looking view of emerging risks impacting traded counterparty portfolios, including leverage, collateral quality, market structure developments and wrong‑way risk.\n, • Lead thematic portfolio reviews and deep dives on emerging vulnerabilities, concentrations and stress scenarios.\n, • Act as a senior subject matter expert for counterparty exposure measurement, margining, collateral management and traded credit risk.\n Trade Approval & Credit Decisioning\n \n, • Exercise significant delegated credit authority across derivatives and SFT transactions.\n, • Provide independent challenge and approval of complex traded transactions, collateral arrangements, margining structures and exception requests.\n, • Support operation and governance of the CCR Trade Approval Desk.\n, • Partner with FI Credit, Corporates Credit and Front Office teams to ensure traded exposures remain aligned with risk appetite.\n Risk Governance & Control\n \n, • Support governance of the CCR control framework across traded portfolios.\n, • Chair governance forums and committees as delegated by the Head of CCR, including the CCR Forum and Weekly Excess Review Panel.\n, • Oversee identification, escalation and remediation of breaches, excesses and control weaknesses.\n, • Drive consistent application of risk appetite frameworks, monitoring metrics and escalation standards.\n Stress Testing, Methodology & Strategic Change\n \n, • Lead the development and enhancement of CCR methodologies, including PFE, EPE, EEPE, Wrong‑Way Risk and stress testing approaches.\n, • Drive strategic initiatives relating to exposure analytics, collateral optimisation, settlement risk and regulatory change.\n, • Partner with Risk Science, Model Risk and Quantitative Research teams on model governance and methodology enhancement.\n, • Support delivery of the Bank's IMM roadmap and other strategic regulatory initiatives.\n Regulatory & External Engagement\n \n, • Support engagement with regulators, audit teams and senior governance committees.\n, • Lead responses to regulatory reviews, thematic requests and audit findings where delegated.\n, • Contribute to capital, stress testing and large exposure reporting requirements.\n, • Help ensure the CCR framework remains aligned with evolving regulatory expectations and industry practices.\n People Leadership & Capability Development\n \n, • Act as deputy to the Head of CCR and provide leadership across the wider CCR team.\n, • Coach and develop CCR team members, helping build technical expertise and future leadership capability.\n, • Promote a culture of constructive challenge, continuous improvement and strong risk discipline.\n, • Support recruitment, succession planning and capability development across the function.\n Governance & Authority\n \n, • Significant delegated credit authority for traded counterparty exposures.\n, • Senior approval authority for derivatives, SFTs, collateral structures and exception requests within mandate.\n, • Expected to act as deputy to the Head of CCR where required.\n, • Active participant in senior governance, regulatory and audit engagements.\n, • Material Risk Taker (MRT) designation expected.\n Experience & Capabilities\n \n, • Extensive experience in Counterparty Credit Risk, Traded Credit Risk or Market Risk.\n, • Strong track record exercising delegated credit authority across derivatives and/or securities financing transactions.\n, • Deep expertise in CCR methodologies, including PFE, EPE, EEPE, Wrong‑Way Risk, collateral management and stress testing.\n, • Strong understanding of traded products, margining, netting, collateral agreements (CSA), ISDA and GMRA documentation.\n, • Experience leading complex risk discussions involving Front Office, Credit, Market Risk and senior governance committees.\n, • Experience engaging with regulators, auditors and internal control functions.\n, • Proven ability to influence senior stakeholders and drive strategic change initiatives.\n, • Strong understanding of Basel, CRR, SA‑CCR and PRA expectations relating to counterparty credit risk.\n, • Strong academic background in Finance, Economics, Mathematics, Physics, Engineering or a related quantitative discipline.\n, • Advanced qualifications (e.g. CFA, FRM, MSc) are desirable.\n Personal Attributes\n \n, • Trusted and credible senior leader.\n, • Recognised CCR subject matter expert.\n, • Strong judgement and decision‑making capability.\n, • Strategic and forward‑looking mindset.\n, • Collaborative and influential stakeholder manager.\n, • Comfortable operating in complex and fast‑moving environments.\n, • Passionate about developing people and building high‑performing teams.\n About working for us\n Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under‑represented groups. We're disability confident. So if you'd like reasonable adjustments to be made to our recruitment processes, just let us know. \n \n • A generous pension contribution of up to 15%\n, • An annual performance‑related bonus\n, • Share schemes including free shares\n, • Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top\n, • A range of wellbeing initiatives and generous parental leave policies\n \n At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values‑led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. With 320 years under our belt, we're used to change, and today is no different. Join us and help drive this change, shaping the future of finance whilst working at pace to deliver for our customers. Here, you'll do the best work of your career. Your impact will be amplified by our scale as you learn and develop, gaining skills for the future. \n #J-18808-Ljbffr

Radius is looking for an Agile coach / Consultant for their client going through a transformation. \n \n Coaching and working with Pods / Teams \n Supporting ways of working against company objectives \n Governance \n \n\n • Assess Pod performance through improved new ways of working health check allowing for delivery, governance and reporting best practices to be embedded\n, • Embed consistent ways of working, including Definition of Ready, Definition of Done, and Agile ways of working playbook adoption\n, • Build self-sustaining Pod and functional capability across the client through coaching, training, and governance enablement\n\n \n This engagement will optimise and embed consistent agile ways of working across the client to enhance the performance of Pods and squads, improve delivery planning and reporting, strengthen governance and enable effective cross-functional collaboration. The engagement will support the mobilisation and continuous improvement of both new and existing Pods, establish standardised delivery practices, and build sustainable internal capability aligned to the One Playbook and strategic business priorities. \n \n\n • Design, standardise and embed consistent ways of working across Pods and squads, Operating Mechanism, workflows, usage policies, dashboards and supporting business processes to drive delivery and embed reporting consistency\n, • Coach Pod members, Pod Leads and enabling teams to strengthen agile and product led ways of working, fostering high performing, cross-functional and multidisciplinary Pods with increased ownership and collaboration\n\n

\n Brigade Electronics Group Plc is a trusted, multi-national, multi-award-winning global market leader developing innovative vehicle safety systems for commercial vehicles and mobile machinery. \n Our cutting-edge technologies help prevent collisions, protect vulnerable road users, and save lives worldwide. As part of our continued growth, we are looking for a Group Head of Supply Chain to lead and develop our global supply chain function, ensuring operational excellence, customer focus and continued growth. \n \n The Position \n\n • Reporting to the Group Operations Director, you will play an integral role within the Senior Operational Leadership Team, overseeing the Demand Planning, Procurement, Import, Inventory Management and Warehouse functions.\n, • Lead the development and execution of the Group supply chain strategy, ensuring alignment with wider business objectives and delivering an exceptional customer experience.\n, • Take full responsibility for the management of stock, materials and supply chain disciplines, ensuring robust forecasting, efficient procurement and effective inventory management.\n, • Drive continuous improvement across all supply chain processes, identifying opportunities to improve efficiency, reduce costs and strengthen operational performance.\n, • Manage sourcing and procurement projects throughout their lifecycle, while ensuring stock levels remain aligned with agreed budgets and business requirements.\n, • Lead, coach and develop the Supply Chain team, fostering an inclusive, high-performing culture focused on collaboration, productivity and delivery.\n, • Work closely with the Board and Operational Leadership Team to translate the company's vision and values into effective operational strategy and measurable outcomes.\n, • Ensure strong compliance, governance and processes across the supply chain, taking ownership and acting decisively when required.\n\n \n Skills & Experience \n\n • Proven leadership experience within a complex supply chain, procurement, operations or materials environment.\n, • Strong understanding of demand planning, procurement, inventory management, warehousing and supplier management.\n, • Commercially focused, with the ability to manage budgets, identify cost-saving opportunities and improve operational efficiency.\n, • Demonstrable experience of leading, developing and motivating high-performing teams.\n, • Strong strategic and analytical skills, with the ability to turn business objectives into clear, actionable plans.\n, • A continuous improvement mindset, with a track record of improving processes, performance and customer outcomes.\n, • Excellent communication and stakeholder management skills, with the confidence to collaborate effectively across senior leadership and wider teams.\n, • Customer-focused, collaborative and results-driven, with a strong sense of ownership and accountability.\n\n \n Benefits \n\n • Competitive salary + bonus\n, • Excellent growth & development opportunities\n, • Fitness Membership – up to £60/month\n, • Private Medical Health via Benenden Health + Virtual Medical Care (Help@Hand)\n, • Employee Assistance Programme (EAP) & wellbeing support\n, • Pension – up to 5% matched\n, • Eyecare & Glasses Vouchers\n, • 4x Death in Service cover\n, • Corporate Charity Day Off\n, • Annual Flu Jab Voucher\n, • 25 days' holiday, increasing with service\n\n \n Why Brigade? \n Join a company that saves lives and helps make roads safer for everyone. \n At Brigade, ACTION is our set of values — Aspirational, Customer Centric, One Team, Innovative, and we Own It, Now. These values guide how we work, collaborate and deliver for our customers. \n \n If you're an experienced supply chain leader ready to take ownership of supply chain strategy, drive continuous improvement and lead and develop a high-performing team, we'd love to hear from you. \n Apply today or send your CV to careers@brigade-electronics.com. \n

Engineering Manager \n Pearson Carter are currently working with an MS Partner that is investing heavily in its in-house technology team. Due to continued growth, they are looking to appoint an experienced Engineering Manager to lead their development teams and help shape the future of their technology platforms. \n This is an excellent opportunity to join a well-established business where technology plays a key role in its future. You'll combine engineering leadership, software architecture and people management, working closely with product and technical leadership to build high-performing teams and ensure platforms are secure, scalable, resilient and commercially aligned. \n Get in touch if you're looking for your next opportunity! \n \n Responsibilities \n\n • Lead, coach and mentor software engineers across multiple product areas.\n, • Build a high-performing engineering team and create a culture of quality, ownership, collaboration and continuous improvement.\n, • Support the recruitment, onboarding and career development of engineers.\n, • Work closely with technical leadership to define and maintain target architecture for digital platforms.\n, • Establish architectural principles, design standards and technical guardrails.\n, • Ensure solutions are scalable, secure, maintainable and aligned with business objectives.\n, • Guide major technical decisions and architectural reviews.\n, • Work closely with Product Management to translate roadmap priorities into deliverable outcomes.\n, • Improve engineering predictability, planning accuracy and release confidence.\n, • Drive improvements across CI/CD, automated testing, observability and operational resilience.\n, • Ensure technical debt, platform investment and non-functional requirements are managed appropriately alongside feature delivery.\n, • Champion secure software development practices and support compliance, security and governance requirements.\n, • Lead technical responses to incidents, root cause analysis and corrective actions.\n, • Partner with Product, Delivery, Support and Professional Services teams.\n, • Provide technical input into strategic initiatives and customer engagements.\n, • Help the wider organisation make informed technology decisions through clear communication and pragmatic leadership.\n\n \n Experience \n\n • Proven experience leading and managing software engineering teams within a modern product organisation.\n, • Excellent experience across C#/.NET development experience.\n, • Strong experience with software architecture and system design.\n, • Hands-on knowledge of cloud-native application development.\n, • Experience working with modern web and API-based platforms at scale.\n, • Strong understanding of security, performance, resilience and operational best practices.\n, • Excellent coaching, mentoring and people leadership skills.\n, • Experience working closely with Product Managers and business stakeholders.\n, • Strong communication and stakeholder management skills.\n, • Experience establishing engineering standards, best practices and delivery processes.\n, • Excellent problem-solving skills and a pragmatic approach to technical decision-making.\n\n \n Desirable \n\n • Familiarity with AI-assisted software development practices.\n, • Experience with Microsoft Dynamics technologies and business applications.\n, • Experience working within ERP, CRM, hospitality, leisure, property or vertical SaaS markets.\n, • Experience with Azure-hosted applications and services.\n, • Knowledge of mobile applications and customer-facing digital products.\n, • Experience introducing architecture governance and engineering standards.\n, • Exposure to DevOps practices, CI/CD pipelines and automated testing.\n\n \n Salary \n Salary is dependent on experience but is looking to pay between £70,000 - £90,000. \n \n Location \n This role is fully remote and can be based anywhere in the UK. \n Applicants must have the legal right to work in the UK. \n \n Benefits \n\n • Remote working.\n, • Annual performance bonus.\n, • Company pension.\n, • Health & wellbeing programme.\n, • Company events.\n, • Ongoing training and professional development.\n, • Supportive and collaborative working environment.\n, • Career development opportunities.\n, • Opportunity to shape engineering strategy and technical direction.\n\n \n How to Apply \n Please apply ASAP with your CV to be considered for this position. You can also get in touch with me on alexandra@pearsoncarter.com or 0191 406 6111. \n

Starting Salary: £48,000 - £55,000 pa \n Working Pattern: Site-based, Monday- Friday \n \n An established bakery manufacturing business is looking to appoint an experienced Senior Hygiene Manager to lead its hygiene function and drive exceptional standards across a fast-paced operation. \n \n This is a senior, hands-on leadership role with responsibility for developing and continuously improving hygiene, housekeeping, pest management, waste and cleaning standards across the site. You'll lead the Hygiene team while working closely with Operations, Technical, Engineering, Planning and Health & Safety to ensure consistently high standards of food safety and compliance. \n With a strong focus on BRCGS, retailer standards and audit readiness, you will have the autonomy to challenge existing practices, identify risks and implement improvements that deliver sustainable change across the operation. \n \n This role needs someone who can combine strategic thinking with a genuine presence on the factory floor. You'll lead from the front, influence teams outside of your direct reporting line and create a culture where hygiene is everyone's responsibility. \n \n What You'll Be Doing \n \n • Lead, coach and develop the Hygiene team, ensuring clear standards, accountability and ongoing development \n • Develop and implement the site's hygiene strategy, driving continuous improvement across cleaning and housekeeping standards \n • Develop and maintain Cleaning SOPs, Cleaning Instruction Cards and risk-based cleaning frequencies \n • Validate and continually improve cleaning effectiveness through inspections, environmental monitoring and trend analysis \n • Lead the site's pest management programme, including prevention, monitoring, trend analysis and corrective actions \n • Maintain compliance with BRCGS, retailer Codes of Practice, HACCP, COSHH, Health & Safety and relevant food safety requirements \n • Act as a hygiene subject matter expert during customer, retailer and certification audits \n • Lead root cause investigations and implement robust corrective and preventative actions where standards fall outside specification \n • Develop and monitor hygiene KPIs, using data and trends to identify risks and drive measurable improvements \n • Lead hygiene-related risk assessments, chemical controls, waste management and environmental initiatives \n • Deliver hygiene and food safety training while coaching managers and operational teams on expectations and standards \n • Lead hygiene improvement projects and support wider capital projects to ensure hygienic design principles are considered \n \n What's In It for You \n \n • A senior leadership role with genuine ownership of the hygiene function \n • The opportunity to shape hygiene strategy and influence standards across the wider manufacturing operation \n • A role where you'll have visibility and influence across Operations, Technical, Engineering and senior leadership \n • The opportunity to lead significant continuous improvement projects across hygiene, pest management, waste and environmental standards \n • The chance to develop a strong hygiene team and build capability and succession for the future \n \n Your Background \n \n • Significant hygiene management experience within bakery manufacturing is a must \n • Strong leadership experience within a food manufacturing environment, including managing and developing hygiene teams \n • Expert understanding of bakery hygiene, cleaning systems and food safety standards \n • Strong working knowledge of BRCGS, HACCP and COSHH requirements \n • Experience developing Cleaning SOPs, Cleaning Instruction Cards and hygiene risk assessments \n • Strong knowledge of pest management within food manufacturing, including Integrated Pest Management principles and bakery-related pest risks \n • Experience supporting and leading customer, retailer and certification audits \n • Advanced Food Hygiene and HACCP qualifications, alongside relevant Health & Safety and COSHH training \n • Strong analytical and problem-solving skills with the ability to identify trends, establish root cause and implement sustainable improvements \n • A confident and influential leadership style with the ability to challenge standards constructively at all levels \n \n Join a Business That Invests in You \n \n This is an opportunity to take genuine ownership of hygiene standards within an established bakery manufacturing operation. You'll have the scope to strengthen systems, develop people and drive meaningful improvements across food safety, cleaning, pest management and overall site standards. \n \n If you're an experienced bakery hygiene leader who enjoys being close to the operation, developing teams and creating a culture of consistently high standards, we would love to hear from you.

\n About The Role\n The Head of Enterprise Sales leads a team of outbound sales representatives across the US and UK, accountable for two revenue lines: new logo acquisition into white space accounts, and revenue growth within existing accounts through new seats, new products and new buying centers. Both motions are outbound. Reps prospect into a defined target list rather than working inbound leads or waiting on renewal timing. The manager owns a dedicated outbound pipeline with its own sourcing, stages and forecast, held separately from renewals. Account Management retains the client relationship and the renewal in existing accounts; this team owns acquisition and growth. \n Your main responsibilities will include: Team Composition\n \n • Outbound Sales Executive (New Business) — white space acquisition against a named target list of 180 to 220 accounts per rep, segment focused and region based\n, • Outbound Client Sales Executive (Expansion) — outbound growth inside assigned existing accounts, targeting new seats, new products and new buying centres\n, • Both roles carry individual quotas and neither carries renewal responsibility\n Team Leadership\n \n, • Lead, coach and develop a team of outbound reps carrying individual quotas across new business and expansion\n, • Hire and onboard into the team, and get new reps productive against a defined ramp\n, • Set activity and pipeline standards and manage performance against them consistently\n, • Work live deals alongside reps, particularly on commercial structuring and negotiation\n New Business: White Space\n \n, • Own the new logo number for the team and the plan to deliver it, tracking progress against target list coverage and pipeline coverage ratios\n, • Define and allocate white space territory by segment and region, to a named target list per rep\n, • Drive account-based prospecting built on segment, firmographic and persona fit\n, • Hold reps to full-cycle execution from prospecting through negotiation and close\n Working with Account Management\n \n, • Coordinate coverage so outbound activity is timed around renewal cycles and client sentiment, not against them\n, • Keep ownership clear: the Account Manager holds the relationship and the renewal, the rep holds the opportunity\n, • Escalate account health risk surfaced during outbound work, flagging early so Account Management can respond before renewal is at risk\n Existing Business: Expansion\n \n, • Own the expansion number across the team's assigned accounts, and the account-level plan to reach it\n, • Prioritize accounts by whitespace within the relationship: unserved teams and unattached products\n, • Drive outbound sourcing using product usage data, seat utilization, contract structure and engagement signals\n, • Hold reps to multi-threading beyond the current contact set into adjacent teams and functions\n, • Hand landed expansion back to the Account Manager once closed, with a clean handover of context so ongoing servicing isn't disrupted\n Pipeline & Forecast Governance\n \n, • Build and govern a standing outbound pipeline with clear stages, definitions and hygiene standards\n, • Forecast new business and expansion separately so each line is visible on its own\n, • Run weekly pipeline reviews and monthly forecast reviews across both motions\n, • Maintain CRM discipline in Dynamics 365 and work with Sales Ops on funnel visibility\n Cross-Functional Execution\n \n, • Work with the deal desk on pricing, structure and approval\n, • Partner with Marketing on campaign design and lead generation, and with Product on positioning, packaging and objection handling\n, • Represent US and UK outbound performance in leadership forums and quarterly planning, bringing pipeline health and forecast confidence into the wider commercial narrative\n About You Requirements Qualification & Experience\n \n, • Track record managing outbound sales teams against carried quota, ideally across both new business and expansion motions, with a clear history of hitting or exceeding number\n, • Demonstrable ability to build pipeline from cold rather than manage inbound flow, including territory planning and account-based prospecting\n, • Strong commercial instinct on pricing, structure and negotiation, comfortable stepping into live deals alongside reps\n, • Experience coaching reps on multi-threading into complex organizations and navigating multiple buying centers and stakeholders\n, • Experience running pipeline and forecast governance, including CRM discipline (Dynamics 365 or equivalent) and a regular weekly/monthly reporting cadence\n, • Comfortable operating across US and UK markets and time zones, ideally with prior experience leading a distributed or multi-region sales team\n, • Subscription or information services background; private markets experience an advantage but not essential\n Skills & Attributes\n \n, • Strong people leadership: able to hire well, coach consistently, and hold reps accountable to activity and pipeline standards\n, • Data-driven and analytically rigorous, comfortable using product usage, seat utilization and engagement signals to prioritize territory and accounts\n, • Excellent stakeholder management, able to work cross-functionally with Account Management, Marketing, Product\n, • Clear, confident communicator, able to represent outbound performance and forecast confidence in senior leadership and planning forums\n, • Resilient and target-driven, with the tenacity to build new pipeline from a cold start and hold a team to the same standard\n Benefits\n \n, • 25 days of annual leave plus 8 bank holidays, with additional leave for long service and a gifted Christmas break\n, • Holiday flex option to buy or sell up to 3 days of leave\n, • Employee incentive reward program (EIRP) tied to future exit events (PERM ONLY)\n, • 4 paid volunteer days per year\n, • On site 24/7 gym with classes and full facilities\n, • Life insurance (4x basic salary) and 24/7 Employee Assistance Programme\n, • Private medical insurance (post-probation), annual eye tests and DSE eyewear allowance\n, • Pension scheme with 4.5% matched contributions and enhanced matching over time\n, • Cycle to work scheme, interest‑free travel loan and employee referral bonus\n About Us What we do:\n PEI sits at the centre of one of the most dynamic industries in global finance. Private markets have grown from a niche corner of the investment world into an industry with $15 trillion AUM, spanning dozens of strategies, hundreds of geographies and thousands of funds. The professionals navigating it rely on us to make sharper decisions. Today, PEI operates a range of platforms, each dedicated to a major asset class or investment theme; from private equity and infrastructure to real estate, private credit and beyond. What makes us genuinely different is what we bring together. Data-enabled tools. Data-enriched insight. Built on powerful proprietary datasets. Editorial insights based on deep market knowledge and experience. The networks and communities that convene the people who move and manage capital. No other business is this well connected. This shapes everything we build, every hire we make, and every decision we take. Who we’re looking for:\n Our 500+ team spans Europe, APAC and the Americas – researchers, journalists, data scientists, product engineers, events professionals, marketers and commercial specialists – all working to give private markets professionals the intelligence edge they need. Central to everything we do is our people. We’ve built a culture where talent grows, careers are built with intention, and everyone has the opportunity to learn, grow, and make their mark. \n At PEI we value diverse talent and welcome applications from everyone – regardless of background. We are an equ al opportunity employer and our inclusive culture at PEI is reflected in every stage of the recruitment journey. Please inform us at initial stages of the recruitment process if you require any reasonable adjustments and we can accommodate this. \n PEI Group supports flexible working arrangements, and we welcome career returners. \n #J-18808-Ljbffr

Assistant Manager \n Join one of the world's most recognisable premium burger brands, with a presence in over 20 countries and a reputation for delivering exceptional food, outstanding hospitality, and unforgettable guest experiences. Having built a loyal following across the globe and become a household name in the US, this is an exciting opportunity to be part of a business that continues to grow internationally. \n \n We're looking for an enthusiastic and driven Assistant Manager to help lead a fast-paced, high-energy restaurant environment. If you're passionate about developing people, delivering exceptional customer service, and driving operational excellence, this is a fantastic opportunity to grow your career with a globally respected brand. \n \n Key Responsibilities \n\n • Support the overall daily operation of the business, ensuring smooth and efficient service throughout every shift.\n, • Lead, motivate, and coach team members to create a positive, collaborative, and high-performing workplace.\n, • Assist with recruitment, onboarding, training, and ongoing development of employees to help them reach their full potential.\n, • Ensure excellent customer service is consistently delivered while resolving any issues professionally and efficiently.\n, • Monitor health and safety, food hygiene, and cleanliness standards to ensure full compliance at all times.\n, • Oversee stock management, inventory control, ordering, and receiving of deliveries to support business operations.\n, • Help manage labour costs, productivity, and operational performance while contributing to financial targets.\n, • Maintain equipment and facilities, ensuring they are safe, clean, and operating effectively.\n, • Step in to lead shifts, make operational decisions, and support the wider management team whenever required.\n\n \n Requirements \n\n • Previous experience in a leadership, supervisory, or management role within hospitality, retail, or a fast-paced customer service environment.\n, • Strong leadership skills with the ability to motivate and inspire a team.\n, • Excellent communication and interpersonal skills.\n, • Confident problem-solver with the ability to make decisions under pressure.\n, • Passionate about delivering outstanding customer experiences.\n, • Self-motivated, organised, and able to prioritise multiple tasks effectively.\n, • Food Safety Level 2 certification (or willingness to obtain).\n, • Right to work in the UK.\n\n \n What We're Looking For \n The ideal candidate is a hands-on leader who thrives in a fast-paced environment and enjoys supporting both their team and customers. They will have a positive attitude, strong organisational skills, and a commitment to driving operational excellence while helping create an engaging and welcoming workplace culture.

\n At Heathrow Airport, Royal Air Maroc is seeking a Station Manager to oversee and control all Ground Handling operations in accordance with agreed Handling contracts, Service Level Agreements (SLAs), and stringent safety requirements. You'll also be responsible for ensuring compliance with occupational health and safety standards on Royal Air Maroc sites under your supervision, in line with current procedures and the Health and Safety at Work program. \n \n Key Responsibilities : \n \n\n • Supervise the services provided to RAM clients at all stages of the passenger journey, ensuring compliance with RAM quality standards.\n, • Maintain continuous control over the handling processes performed by the assistance organization at the station, ensuring adherence to RAM quality, security, and safety standards.\n, • Oversee and control the performance of third-party assistance organizations.\n, • Coordinate passenger support in case of irregularities (transport, accommodation).\n, • Represent Royal Air Maroc to local authorities and various stakeholders at the station.\n, • Liaise with the Operations Control Center (OCC) and other operational entities (Hotline, HUB, etc.).\n, • Report on station activity and escalate passenger complaints to relevant entities for resolution.\n, • Monitor the collection process for ancillary revenues (excess baggage, upgrades) at the station.\n, • Contribute to enhancing Royal Air Maroc’s brand image.\n, • Drive team performance: Coach and motivate team members to optimize operations, achieve service excellence, and maximize customer satisfaction.\n, • Ensure compliance with baggage SLAs, thereby optimizing dispute resolution and enhancing the customer experience.\n, • Provide immediate incident reporting and activity updates.\n\n \n Desired Profile : \n \n\n • Location: Candidates must be residents of the United Kingdom and legally authorized to work in the country.\n, • Experience: You must have a minimum of 5 years of experience within an airline or with a handler in a role such as Duty Officer, Supervisor, or Station Coordinator.\n, • You are agile, dynamic in the field with a very large capacity for learning.\n\n \n Key Skills : \n \n\n • Strong leadership and excellent team management skills.\n, • Strong operational expertise in airport processes and regulatory compliance, including safety and security requirements\n, • Strong customer service acumen and the ability to manage complex situations.\n, • Proactivity and analytical thinking for decision-making under pressure.\n, • Disciplined Organization for Enhanced Operational Efficiency\n, • Technical Knowledge: Proficient in Load Control processes, aviation regulations, handling operations, and dangerous goods regulations.\n, • Personal Qualities: Agile, dynamic, and a hands-on individual with natural leadership abilities.\n, • Languages: Fluency in written and spoken English is mandatory for this position.\n\n \n

Job Title: Senior Actuary \n Team: Actuarial Analytics \n Reports To: Analytics Lead, UK & International \n \n About BMS \n \n BMS is a dynamic, independent global broker delivering specialist insurance, reinsurance, and capital markets advisory services. Our purpose is to help people, businesses and communities flourish and prosper in a world of risk. \n \n We are a global brand with offices located across the US, Canada, Latin America, Australia, Europe and Asia with both a strong local focus and understanding of market needs. Being independent gives our brokers the freedom to deliver the best solutions and combined with our collaborative team approach, single platform worldwide and renowned personal service, we are the independent broker of choice. \n \n Position Overview \n \n We are seeking an experienced Senior Actuary to join our UK Specialty and UK & International Actuarial team in London. This is a newly created role reflecting the continued growth of the business, increasing client demand, and the expanding scope of actuarial support required across both Specialty and Reinsurance. The role will play a critical part in strengthening the actuarial capability of the team, providing senior technical expertise, supporting governance and peer review requirements, and helping to develop the next generation of actuarial talent within BMS. \n \n As a senior member of the Analytics function, you will work closely with brokers, clients, catastrophe analysts, and senior stakeholders to provide actuarial insight across a broad range of portfolios and transactions. The role combines technical excellence with strong stakeholder engagement and offers the opportunity to influence strategic initiatives, enhance analytical capabilities, and contribute to the long-term growth of the business. \n \n Essential Responsibilities: \n \n\n • Lead and deliver actuarial analyses that support programme design, retention selection and limit optimisation across insurance and reinsurance placements across Specialty and International business lines.\n, • Provide and deliver high-quality actuarial input into both renewal business and new business opportunities in a timely manner. Help to sustain client delivery, manage increased demand, and strengthen technical governance effectively.\n, • Contribute to client pitches, request for proposal (RFPs) and thought leadership initiatives.\n, • Act as a senior technical resource within the actuarial team, providing guidance, challenge, and expert judgement on complex assignments.\n, • Perform peer review of actuarial analyses and modelling outputs to ensure technical quality and robustness.\n, • Build and maintain strong relationships with brokers, clients, and internal stakeholders.\n, • Present actuarial findings and recommendations to both technical and non-technical audiences.\n, • Support client meetings and business development activities, acting as a trusted actuarial adviser.\n, • Mentor, coach, and support the development of trainee and junior actuaries.\n, • Facilitate knowledge transfer across the team and contribute to building long-term actuarial capability.\n, • Contribute to strategic initiatives supporting the growth and development of the Analytics function.\n, • Support the ongoing development of actuarial standards, methodologies, and best practices in the team.\n\n \n What We're Looking For – Functional & Behavioural Competencies \n \n\n • Fellow of the Institute and Faculty of Actuaries (FIA) or equivalent professional actuarial qualification.\n, • Significant actuarial experience gained within insurance, reinsurance, broking, consulting, or a related environment.\n, • Strong understanding of actuarial methodologies, portfolio analytics and pricing concepts.\n, • Proven experience delivering actuarial solutions in client-facing environments.\n, • Experience reviewing and validating technical actuarial work.\n, • Excellent communication and presentation skills with the ability to explain complex concepts clearly.\n, • Strong commercial awareness and ability to translate analysis into business insight.\n, • Proven stakeholder management and relationship-building skills.\n, • Ability to work effectively in a fast-paced and evolving environment.\n\n \n Behavioural Competencies \n \n\n • Personally demonstrate the five BMS values and ensure that team members are aligned with these:\n, • We put clients first\n, • We work as one\n, • We find a way\n, • We sweat the details\n, • We take ownership\n\n \n What’s in it for me? \n \n This role offers a competitive salary and bonus, 27 days holiday, plus access to our personalised benefits platform, Your Rewards, including: \n\n • comprehensive private medical cover for you and your dependents\n, • complimentary annual health checks\n, • access to a virtual 24hr GP\n, • critical illness cover\n, • gym subsidy & dedicated wellbeing support\n, • retail discounts\n, • opportunity to purchase equity\n, • defined contribution pension\n\n \n Through our Diversity, Equity and Inclusion (DEI) vision, we are committed to ‘building a culture of belonging for all, valuing diverse perspectives and embracing authenticity.’ As such, we have created our ‘BMS Together’ programme, with dedicated training, collaborative committees and intentional partnerships. In support of our ESG vision, we offer two additional paid days each year to take part in charitable work. \n \n BMS offers flexible and hybrid working policies and we’re happy to discuss options with you upon application. Please let our team know if you require any adjustments to support you through the application process.

The VHR group is a multi-award winning technical recruitment business, headquartered in London, supplying contract and permanent technical and professional staff to our clients within the Aerospace & Aviation, F1 & Automotive, Civils & Infrastructure, and Marine sectors. \n \n VHR currently employs over 70 members of staff across its offices in the UK, across Europe, the Middle East and North America. VHR generates an annual turnover of close to £50M. \n \n The Opportunity \n \n We are seeking an enthusiastic and commercially focused Learning & Development (L&D) Manager to join our team. This role will focus on designing, delivering and embedding sales training across the business, with particular emphasis on new business generation, client development, recruiter productivity and consistent use of VHR sales processes. \n \n Working closely with sales leaders and consultants across all VHR offices, the L&D Manager will help improve sales capability, support career progression, and monitor performance against key activity and outcome KPIs. \n \n Key Responsibilities: \n \n Sales Training and Development: \n\n • Identify sales training needs across the business and design, deliver and continuously improve practical sales training programmes.\n, • Develop training covering the full recruitment sales cycle, including prospecting, new business calls, client qualification, objection handling, relationship building, account development, negotiation and closing techniques.\n\n \n New Business Techniques: \n\n • Coach consultants and managers on structured new business techniques, including targeted calling, effective questioning, value-led messaging, pipeline management and follow-up discipline.\n, • Create and maintain supporting materials such as call guides, role-play exercises, coaching packs, sales playbooks and best-practice examples.\n\n \n Performance, KPI and Productivity Monitoring: \n\n • Monitor and report on sales activity and productivity KPIs, including new business calls, CVs sent, interviews arranged, offers, placements and call time.\n, • Use KPI data to identify training gaps, performance trends and coaching priorities at individual, team and business level.\n, • Work with managers to agree targeted development actions where performance is below expectation and recognise examples of strong sales practice that can be shared more widely.\n, • Support consistent use of VHR’s Bullhorn CRM database and reporting systems so that activity, pipeline and outcome data is accurate, meaningful and used to improve sales performance.\n\n \n Coaching, Appraisals and Feedback: \n\n • Support sales leaders and managers in using regular feedback, one-to-ones and appraisal conversations to reinforce sales behaviours, KPI accountability and individual development plans.\n, • Provide coaching and follow-up support to help embed learning into day-to-day sales activity and improve measurable outcomes.\n\n \n The Individual: \n \n\n • Proven experience in sales training, recruitment training, learning and development, or a similar commercially focused role.\n, • Strong understanding of recruitment sales activity, new business development techniques and the behaviours required to convert activity into results.\n, • Confident designing and delivering engaging training sessions, workshops, coaching interventions and practical role-play exercises.\n, • Strong analytical ability, with the confidence to interpret KPI data and translate it into clear training priorities and coaching actions.\n, • Excellent interpersonal and communication skills, with the ability to engage consultants, managers and senior stakeholders.\n, • Proactive and solution-oriented mindset, with the credibility to challenge performance constructively and support improvement.\n, • Empathetic and approachable, with strong listening skills and the ability to adapt coaching style to different individuals.\n, • Organisational and time management skills to handle multiple training, coaching and reporting priorities effectively.\n, • Desirable to have experience of CRM, ATS or recruitment reporting systems, and of using performance data to support sales improvement.\n, • Written and spoken fluency in English\n\n \n Compensation and Benefits: \n \n\n • An attractive salary & benefits scheme\n, • Career development and financial support for professional development qualifications\n, • Private health care\n, • Pension contributions\n\n

Facilities Manager | 12-Month Fixed-Term Contract | Westminster, London | ISS UK | DWP Account \n \n ISS is recruiting for an experienced Facilities Manager to join our team on a 12-month fixed-term contract, delivering integrated facilities management services across the Department for Work and Pensions (DWP) account in Westminster, London. \n This is an excellent opportunity to lead a high-profile public sector contract, taking ownership of operational performance while building strong client relationships and leading a high-performing team. \n \n Key responsibilities: \n\n • Lead the delivery of integrated hard and soft FM services, ensuring KPIs, SLAs, compliance, and service excellence are consistently achieved.\n, • Build trusted relationships with DWP stakeholders, acting as the key operational contact and driving a collaborative partnership.\n, • Lead, coach, and develop onsite teams, fostering a culture of engagement, accountability, and continuous improvement.\n, • Manage contract budgets, financial performance, cost control, and identify opportunities to improve efficiency and enhance service delivery.\n, • Champion Health & Safety, statutory compliance, and operational best practice across the contract.\n\n \n We're looking for: \n\n • Proven experience managing integrated Facilities Management services within a complex environment.\n, • Strong leadership and stakeholder management skills.\n, • Experience managing budgets, contract performance, and service delivery against KPIs and SLAs.\n, • A solid understanding of Health & Safety, compliance, and operational governance.\n, • A customer-focused, commercially minded approach with the ability to drive continuous improvement.\n\n \n If you're an experienced Facilities Manager looking for your next challenge within a global facilities management organisation and want to make an impact on a prestigious public sector account, I'd be delighted to hear from you. \n \n Please apply directly or get in touch for a confidential conversation.

Note : This role could be located anywhere between Bristol, London or Derby but 2 days/week in Derby are mandatory. \n \n Who we are: \n \n ALTEN is an engineering and technology consultancy services company. We are a leading Engineering and IT consultancy operating across 30 countries, making waves in all sectors: Aeronautics, Space, Defence, Security and naval, Automotive, Rail and mobility, Energy and environment, Life Sciences and health, Industrial Equipment and electronics, Telecoms, Banking, Finance & Insurance, Retail, Services & Medias, Public Services & Government. With a team of passionate, diligent, and agile engineers, we are united by a common purpose: building tomorrow’s world today. Day by day, we support our customers' development strategies as well as their technological and sustainability transformation. \n \n 1. Role Overview \n The Quality Assurance Manager (QAM) ensures that result-committed projects comply with the ALTEN Delivery Framework (ADF) and meet client expectations. This role focuses on quality KPIs, continuous improvement, audit preparation, and client relationship management to drive operational excellence and client satisfaction. \n \n 1. Key Responsibilities \n A. Compliance \n Pre-sales Phase \n\n • Anticipate contract renewals or tenders to support project acquisition.\n, • Contribute to drafting the Quality Assurance Plan (QAP) and ensure compliance alignment.\n, • Attend internal project kick-off meetings.\n\n Project Management Phase \n\n • Understand the contractual framework and ensure the QAP is updated.\n, • Conduct regular follow-ups to assess ADF compliance and provide objective evaluations.\n, • Train and coach Cluster Leaders (CL), Project Managers (PM), Project Directors (PD), and Technical Directors (TD) on compliance requirements.\n, • Highlight compliance and escalate deviations from standards.\n\n \n B. Client Relations \n Managing Client Requirements \n\n • Ensure client quality requirements are documented and integrated into project plans.\n, • Monitor changes to maintain continuous compliance.\n, • Address client complaints using root cause analysis (RCA) and implement corrective actions.\n\n Communication and Reporting \n\n • Serve as the primary liaison for quality-related issues between clients and ALTEN teams.\n, • Participate in client/ALTEN meetings (PRM/CRM) and contribute with presentations.\n, • Organize quality reviews and provide performance reports as required.\n\n \n C. KPIs and Performance \n Quality Dashboards \n\n • Update dashboards with accurate and relevant data.\n, • Analyze KPIs (RFT, OTD, customer satisfaction) and prepare reports for stakeholders.\n, • Ensure data reliability and monitor performance to identify improvement areas.\n\n Gap Analysis \n\n • Communicate with ACQP Direction and Technical Direction on quality control.\n, • Identify trends and propose action plans to enhance performance.\n\n \n D. Continuous Improvement \n Capitalizing on Best Practices \n\n • Propose process, method, and tool adaptations for project monitoring.\n, • Share updates with QAMs and use structured methods (8D, 5M, FMEA, 5S, Six Sigma, 5WHY’s, Ishikawa).\n, • Facilitate lessons-learned sessions and document best practices.\n\n Project Management \n\n • Lead corrective/preventative action plans and engage stakeholders.\n, • Track non-compliances, conduct RCAs, and monitor actions.\n\n \n E. External Audit \n Preparation and Monitoring \n\n • Coordinate preparation for client/certification audits (ISO 9001, EN 9100, etc.).\n, • Support teams in audit preparation and follow up on corrective actions.\n\n Auditor Relations \n\n • Act as the interface between external auditors and project teams.\n\n \n F. Additional Potential Missions \n Sector Referent \n\n • Lead a network for sharing best practices and audit learnings.\n, • Harmonize ADF standards and maximize certification audit impact.\n, • Monitor regulatory changes and provide expert coaching.\n\n Backup for QAM Team Leader \n\n • Allocate workload, facilitate team meetings, and report to the Head of Quality Assurance.\n\n \n 1. Required Skills \n A. Technical and Professional Skills \n\n • Standards & Audits: Knowledge of ISO 9001/EN 9100/ISO 27001/ISO 19443/ISO 61513.\n, • Tools: SM, Office 365, SharePoint, JIRA.\n, • Language: Fluent English (minimum B2 level).\n, • Experience: 4+ years in result-committed projects, operational management, or quality roles.\n, • Past Experience in the aerospace, space, defense or Nuclear sector is a plus.\n\n \n B. Behavioral Skills \n\n • Technical Assertiveness: Enforce quality requirements without hierarchical authority.\n, • Critical Thinking: Detect inconsistencies in data and demand evidence.\n, • Transversal Leadership: Align stakeholders around quality goals.\n, • Operational Resilience: Manage ambiguity and propose pragmatic solutions.\n, • Adaptive Communication: Tailor communication for evaluations, auditors, and coaching.\n, • Proactivity: Anticipate risks and act preemptively.\n\n \n C. Benefits \n\n • 9.00 am. to 6.00 pm. Monday to Friday, with a 60-minute unpaid break.\n, • Hybrid- Standard (3days from office and 2 days from home)\n, • Social in London office – Breakfast Tuesdays, Thirsty Thursdays, and Pizza on the last Thursday of each month as well as commitment to charitable causes\n, • Private Medical Insurance – 100% paid by ALTEN (taxable benefit), including access to dental and optical cover and can add your dependents on the insurance. (additional benefits available).\n, • Employee Assistance Program (EAP) – Free, confidential support available 24/7, including up to six face-to-face counselling sessions and a dedicated bereavement service.\n, • Life Insurance – 3× your base salary.\n, • Travel Insurance- Covers work travel only.\n, • Pension Scheme– Company contribution up to 5% or 6% (matching the employee contribution). Automatic enrolment after three months of service (subject to eligibility), with the option to opt out if you choose.\n, • Cycle to Work Scheme – Save 25%–39% on bikes and accessories through tax-efficient salary deductions (available after probation).\n, • Tech Scheme – Save 25%–39% on technology purchases via Currys, also through tax-efficient salary deductions (available after probation).\n, • 24 days of annual leave plus 8 bank holidays (calculated on a pro rata basis according to your start within the year).\n, • Maternity, paternity, adoption, shared parental leave with pay in line with statutory entitlements in place from time to time.\n, • Up to 5 days of company sick fully paid pay per calendar year (pro rata), followed by statutory sick pay if required.\n\n \n Any doubts? \n Studies have shown that some groups of people are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we are looking for. As an equal-opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.

Position: Supported Housing Manager at Davenant & Caledonian \n Reporting to: Operations Manager \n Direct Report: Deputy Manager & Employees at both Davenant & Caledonian Road \n Location: Davenant & Caledonian and St Martins House (Hybrid) \n Contract Type: Permanent \n Salary: £40,000 - £50,000 \n Benefits: \n Holidays: 25 days plus bank holidays \n Pension: Employer contribution up to 6% \n Home and Tech Salary Sacrifice \n Season Ticket Loan \n Enhanced Paternity, Maternity Leave \n Cycle to Work scheme \n Income protection \n \n And more .... \n \n Job Purpose \n To provide accountable operational leadership across more than one supported housing service, ensuring residents receive safe, trauma-informed, recovery-focused and person-centred support. The post holder will maintain effective staffing, governance, financial control and service quality, and will ensure each service complies with applicable housing, health and social care law, contractual requirements, organisational policy and, where relevant, regulatory registration conditions. \n Why this role matters \n The role provides consistent leadership across multiple locations so that risks are managed, staff are supported, and residents receive a reliable service that promotes independence and positive outcomes. \n Job Summary \n \n · Lead and coordinate day-to-day operations across allocated sites, balancing visibility and management oversight according to risk and service need. \n · Maintain safe services through effective safeguarding, risk management, health and safety, incident management, staffing, business continuity and quality assurance arrangements. \n · Lead Deputy Managers and frontline teams, setting clear standards and managing performance fairly and consistently. \n · Ensure support is strengths-based, trauma-informed, recovery-focused and co-produced with residents. \n · Manage occupancy, referrals, contracts, budgets and performance indicators, working constructively with commissioners and partner agencies. \n · Participate in the management of the on-call rota in accordance with organisational arrangements. \n · Travel to and from St Martins sites or identified venues for meetings or training related to the role \n \n Main duties and responsibilities \n The post holder is required to carry out the following duties, but not limited to; \n \n Service Delivery \n · Provide effective managerial oversight of the allocated services, including regular site presence, clear delegation and timely escalation to the Operations Manager. \n · Deploy the policies that are in place for safeguarding, individual and environmental risk assessments, fire safety, infection prevention, medicines support where applicable, lone working, security, emergency response and business continuity. \n · Ensure incidents, accidents, near misses, safeguarding concerns and complaints are reported, investigated, reviewed and escalated within required timescales; lead debriefs and ensure learning results are shared and reviewed. \n · Maintain readiness for the commissioner, St Martins, local authority and regulatory inspection. Where a service carries out a regulated activity, ensure compliance with the relevant registration requirements and promptly notify the operations manager and director of any actual or potential breach. \n · Complete a planned programme of audits, quality checks and service improvement actions, with clear owners, deadlines and evidence of completion. \n · Manage referrals, assessments, move-ins, occupancy and move-on or eviction activity safely and fairly, ensuring decisions are documented and consistent with service criteria. \n · Monitor contractual outcomes and key performance indicators, provide accurate reports and take corrective action when performance falls below standard. \n · Apply St Martin's policies and procedures consistently, while identifying where policy, resources or systems require review to the operations manager. \n \n \n Care and Support of Residents \n · Ensure assessments, support plans and risk management plans are current, proportionate, co-produced with a resident and reviewed following changes in need or risk. \n · Promote residents’ dignity, privacy, choice, independence, equality and human rights, including access to advocacy, complaints and safeguarding processes. \n · Ensure support records are accurate, timely, secure and suitable for legal, contractual and regulatory scrutiny. \n · Promote positive approaches to distress and behaviour that may challenge, using the least restrictive and evidence-based practice. \n · Maintain a safe, welcoming and inclusive environment for residents, visitors and staff, and act promptly where accommodation or support standards are not met. \n · Ensure concerns about care, treatment, abuse, neglect, discrimination, confidentiality or professional conduct are addressed and escalated without delay. \n \n \n Communication \n · Communicate clearly and respectfully with residents, colleagues, families, advocates, commissioners and professionals, using accessible information and reasonable communication adjustments where required. \n · Maintain effective multi-agency relationships and represent St Martin's professionally in meetings, reviews and external enquiries. \n · Provide clear management information, reports and briefings, and ensure staff receive relevant operational updates and learning. \n \n People Management \n · Lead recruitment, induction, supervision, appraisal, attendance, capability, conduct and grievance processes in partnership with HR and in line with policy and employment law. \n · Set clear expectations, allocate work fairly and manage performance using evidence, confidentiality and procedural fairness. \n · Plan rotas to meet assessed service needs, contractual staffing requirements, working-time obligations and budget, escalating unsafe or unauthorised variances. \n · Ensure employees complete mandatory and role-specific training and are competent to carry out delegated duties. \n · Promote an inclusive culture in which staff can raise concerns, contribute ideas and access development opportunities without detriment. \n · Maintain accurate HR and payroll information and protect employee personal data. \n · Provide leadership, expertise and empower the Deputy Managers to drive up the standards of practice through a clearly defined and monitored supervision structure. \n · Participate in providing service-based training for staff as part of local induction and in the delivery of staff workshops. \n \n Identifying unit needs \n \n · Use service data, audits, resident feedback, incidents and staff feedback to identify gaps in quality, capacity, skills and resources. \n · Develop service improvement plans and contribute to service development and activity. \n \n Stakeholder management \n \n · Maintain constructive relationships with local authorities, health services, housing partners, regulators where applicable, community organisations and other stakeholders. \n · Provide accurate information for monitoring and review activity and escalate material concerns, funding risks or service changes through the appropriate governance route. \n · Support appropriate referral pathways and present the service accurately and professionally. \n \n Project Management and budgets \n · Manage delegated budgets, staffing expenditure and purchasing controls, ensuring value for money and timely escalation of forecast overspend. \n · Work with Finance and commissioners to maintain accurate funding information and resolve payment or agreement issues. \n · Ensure residents receive appropriate information and support regarding service charges, arrears or repayment plans; staff must not provide regulated financial advice. \n · Produce accurate operational, workforce and performance reports and contribute to projects assigned by the Operations Manager or wider senior leadership team. \n \n Other \n \n Any other duties reasonably requested. \n \n · Participate in the management of the on-call rota and respond proportionately to urgent service matters outside normal working hours. \n · Work flexibly across allocated sites and, where reasonably required, support other services or deputise for senior colleagues, subject to competence, workload, health and safety and contractual arrangements. \n · Carry out other duties reasonably consistent with the scope and grade of the role. \n \n This role is subject to satisfactory pre-employment checks appropriate to the duties, including evidence of the right to work in the UK, references and the level of DBS check for which the role is legally eligible. St Martins will consider reasonable adjustments for disabled applicants and employees throughout recruitment and employment. \n \n Person Specification \n \n Essential Knowledge - \n Good working knowledge of safeguarding adults, risk management, health and safety, confidentiality/data protection and person-centred support. \n • Understanding of the legal and contractual framework relevant to supported housing and community mental health services. \n • Competent use of Microsoft Word, Excel, PowerPoint, email and electronic record systems. \n \n Essential Experience/ Qualifications - \n Substantial experience managing staff and delivering services for adults with complex mental health or related support needs. \n • Experience managing more than one team, location or service area, including rotas, quality assurance, incidents and performance. \n • Experience of budget management and partnership working with commissioners or statutory agencies. \n • A Level 5 qualification in Leadership and Management for Adult Care, Health and Social Care, Housing, or an equivalent management qualification relevant to the role OR demonstrable equivalent knowledge and experience with a commitment to complete an agreed Level 5 qualification within a reasonable timeframe. \n \n Essential Skills - \n Clear written and spoken communication, with the ability to adapt information for different audiences. \n • Ability to prioritise across sites, make evidence-based decisions and respond calmly to risk and operational pressure. \n • Ability to supervise, coach and hold employees accountable fairly. \n • Ability to analyse service data, produce reports and manage improvement plans. \n \n \n \n \n \n \n \n \n

Associate Consultant / Consultant – Global Pricing & Market Access \n \n I'm currently supporting a fast-growing global consultancy helping pharmaceutical and biotech companies overcome some of the world's most complex pricing, reimbursement and market access challenges. By combining strategic consulting with innovative digital solutions, they support clients throughout the product lifecycle to improve patient access to medicines across global markets. \n \n With an international team spanning Europe, North America and Asia, they're continuing to grow and are looking for talented consultants who are passionate about healthcare, strategy and making a real-world impact. \n \n The opportunity \n As an Associate Consultant or Consultant, you'll work alongside experienced market access specialists to develop evidence-based pricing and market access strategies for innovative therapies across multiple therapeutic areas and geographies. \n \n You'll contribute to high-impact client projects, collaborate with experts across their global business and have the opportunity to accelerate your career in an environment that values curiosity, collaboration and continuous learning. \n \n Whether you're an experienced Associate Consultant ready for your next step or an established Consultant looking for greater responsibility, this role offers the opportunity to work on challenging international projects while developing your expertise and leadership skills. \n \n What you'll do \n Deliver strategic client projects \n You'll play a key role in developing pricing and market access strategies by: \n\n • Conducting secondary research into global pricing, reimbursement and healthcare systems.\n, • Designing and delivering qualitative and quantitative primary research with payer and stakeholder audiences.\n, • Analysing complex evidence and interpreting payer perspectives to generate strategic recommendations.\n, • Translating insights into clear, compelling client presentations and reports.\n, • Working collaboratively with colleagues to deliver high-quality consultancy projects that create measurable value for clients.\n\n \n Lead and manage projects \n Depending on your level, you'll also: \n\n • Help plan and coordinate project delivery from initiation through to completion.\n, • Support (Associate Consultant) or lead (Consultant) project teams to deliver outstanding client outcomes.\n, • Coach and mentor junior colleagues, sharing best practice and supporting their development.\n, • Work closely with project leads to manage timelines, resources and client expectations.\n, • Identify opportunities to enhance project quality and create additional value for clients.\n\n \n Contribute to business growth \n You'll help strengthen long-term client relationships by: \n\n • Delivering exceptional project outcomes that encourage repeat business.\n, • Identifying opportunities to support existing and prospective clients.\n, • Contributing to proposal development and business development activities.\n, • Sharing market insights and supporting the continued growth of the business.\n\n \n Why join us? \n This is an opportunity to develop your career within a collaborative, entrepreneurial business where your ideas are valued and your development is genuinely supported. \n \n You'll benefit from: \n\n • Working alongside recognised experts in global pricing and market access.\n, • Exposure to high-profile international pharmaceutical and biotechnology projects.\n, • Structured mentoring, ongoing training and clear opportunities for career progression.\n, • A collaborative culture where knowledge sharing, innovation and teamwork are encouraged.\n, • Flexible and hybrid ways of working with international colleagues.\n, • A competitive salary and benefits package including:\n, • Performance-related bonus\n, • Pension scheme\n, • Private healthcare\n, • 25 days' annual leave plus public holidays\n, • Continuous professional development opportunities\n\n \n About you \n We're looking for people who combine analytical thinking with commercial awareness and excellent communication skills. You'll enjoy solving complex problems, working collaboratively and building trusted relationships with colleagues and clients. \n \n Essential \n Experience \n\n • Associate Consultant: approximately 2+ years' experience within a global pricing and market access consultancy.\n, • Consultant: approximately 4+ years' experience, including project leadership and client management responsibilities.\n\n \n Your experience should include a combination of: \n\n • Global pricing and market access strategy projects.\n, • International payer primary research.\n, • Strategic pricing and reimbursement projects.\n, • Evidence synthesis using secondary data sources, including HTA outcomes, pricing data and clinical guidelines.\n, • Health technology assessment analysis.\n, • Advisory board facilitation.\n, • Quantitative research methodologies.\n\n \n Education \n\n • Undergraduate degree (minimum 2:1 or equivalent), preferably in Life Sciences, Health Economics or a related discipline.\n\n \n Technical knowledge \n\n • Strong understanding of EU5 pricing and market access systems.\n, • Knowledge of additional major markets such as the US, Japan or other key regions.\n, • Understanding of clinical trial design and evidence generation.\n, • A commitment to staying current with the evolving global market access landscape.\n\n \n Communication \n\n • Excellent written and verbal English.\n, • Strong analytical and presentation skills with the ability to communicate complex ideas clearly.\n\n \n Client management (Consultant) \n\n • Experience managing client relationships and acting as a primary day-to-day contact.\n, • Experience supporting business development and proposal creation.\n\n \n Digital capability \n\n • Comfortable using digital tools and emerging technologies, including AI, to improve efficiency while applying appropriate judgement and validation to outputs.\n\n \n Desirable \n\n • Postgraduate qualification in Life Sciences, Health Economics or a related field.\n, • Fluency in an additional language such as German, French, Spanish, Italian, Portuguese, Japanese, Mandarin or Korean.\n, • Knowledge of pricing and market access systems across additional global regions including North America, Latin America, Asia-Pacific, Central and Eastern Europe, the Nordics, Africa or the Middle East.\n, • Experience working successfully in hybrid or remote international teams.\n\n \n Join us \n If you're looking for a role where you'll work on meaningful healthcare challenges, collaborate with exceptional colleagues and accelerate your consulting career in a growing international business, apply now! \n

Company Description ABASK showcases exceptional craftsmanship and design by connecting people with the world’s finest objects and makers. The company curates pieces from over 200 local and global artisans, presented in an intuitively designed e-commerce environment focused on outstanding customer experience and service. ABASK makes it easy to discover rare, exclusive, and one-of-a-kind gifts, collector’s items, and interior design pieces, shipping to over 165 countries within one to four days. With an emphasis on quality materials and time-honed techniques, ABASK inspires appreciation for traditional craftsmanship, design icons, and modern heirlooms, along with the stories behind them. About the Role\n ABASK has grown to over 40 employees with offices in London and New York, with HR handled to date by our Senior Finance Manager alongside their core role. As we continue to grow, we're looking for an experienced HR professional to build and own our in-house HR function on a genuinely part-time basis (2-3 days per week). This is a great opportunity for someone with a wealth of HR experience who isn't looking for a full-time role — whether you're semi-retired, balancing family commitments, or simply looking for a flexible next chapter. You'll bring seasoned judgement to the day-to-day employee lifecycle (contracts, onboarding, records, commission checks, and leaver documentation), help managers develop their teams and run performance reviews, handle grievances and disciplinaries, and shape the policies — from health & safety to training — that support ABASK as it scales. Key Responsibilities\n HR Leadership & Advisory \n • Act as ABASK's primary in-house HR point of contact, advising the senior team and line managers on HR matters \n • Develop and maintain HR policies and procedures appropriate for a 40+ person business \n • Ensure ongoing compliance with UK employment law as the business grows \n • Be key contact person for US payroll provider \n • Work with the Senior Finance Manager to transition HR ownership fully in-house \n Performance & Employee Relations \n • Help managers design and run an effective, consistent performance review process across teams \n • Coach and support line managers in developing their teams and giving constructive feedback \n • Advise on sensitive employee relations issues, escalating to external legal or specialist advice where needed, and in line with ACAS guidance and UK employment law \n Policy Development & Training \n • Craft and maintain company policies, including health & safety and training/development policies and monitor sickness registration \n • Keep the employee handbook and wider HR policy suite up to date as the business grows \n Contracts & New Starters \n • Prepare and send out employment contracts and offer letter documentation \n • Coordinate onboarding paperwork and ensure all new starter documentation is completed before day one \n • Liaise with hiring managers and IT/payroll to confirm start dates and set-up requirements \n Employee Records & Data Integrity \n • Maintain and update employee records in the HRIS and personnel files, ensuring accuracy and confidentiality \n • Process changes to employee details (promotions, salary changes, role changes, address/bank updates) \n • Ensure all employee documentation is filed correctly and meets data protection and audit requirements \n Commission & Payroll Support \n • Check and validate commission calculations against sales/performance data ahead of payroll cut-off \n • Investigate and resolve commission discrepancies with relevant managers \n • Liaise with payroll to ensure commission payments and employee changes are processed accurately and on time \n Leavers & Offboarding \n • Coordinate offboarding checklists (equipment return, system access removal, exit interviews) \n • Ensure leaver records are updated accurately and in a timely manner across all HR systems \n • Issue references and respond to leaver-related queries in line with company policy \n General HR Administration \n • Respond to employee queries regarding HR policies, contracts, and procedures \n • Support benefits administration and enrollment updates \n • Help prepare routine HR reports (headcount, starters/leavers, turnover, commission summaries) \n • Support compliance with employment law and internal HR policies Requirements\n • 8+ years of progressive HR experience, ideally as an HR Manager or senior HR generalist \n • Comfortable working independently and owning HR end-to-end as the sole in-house HR resource \n • Experience across the full employee lifecycle — contracts, records, performance reviews, grievances/disciplinaries, and policy development (including health & safety and training) \n • Solid working knowledge of UK employment law and ACAS guidance \n • High level of discretion, accuracy, and attention to detail \n • Able to commit to 2-3 fixed or flexible working days per week What We Offer\n • Competitive part-time salary (pro rata) and benefits package \n • The opportunity to shape and own HR for an exciting fast growing business

General Manager – Luxury Health Club \n West London \n £55,000 + Performance Bonus + Excellent Benefits \n \n Are you an inspiring leader with a passion for premium health and fitness? Do you thrive in a fast-paced, people-focused environment where exceptional member experience is at the heart of everything you do? \n Love Recruitment is delighted to be partnering with our client, a prestigious luxury health club located in the heart of West London, to recruit an exceptional General Manager. \n This independent boutique club offers its members an outstanding fitness and wellness experience, combining industry-leading personal trainers and fitness professionals with state-of-the-art gym, swimming pool and spa facilities, all within a welcoming and sophisticated environment. \n Reporting directly to the Managing Director, you'll lead the club's management team and take full ownership of the club's commercial and operational performance. You'll be responsible for driving strategy across Fitness, Group Exercise and Member Experience, whilst overseeing Sales and Marketing to ensure continued growth, member satisfaction and team success. \n The Opportunity \n As General Manager, you'll inspire your team to deliver exceptional standards across every area of the business. You'll combine commercial acumen with outstanding leadership, ensuring the club continues to exceed expectations for both members and employees. \n Key Responsibilities \n\n • Lead, coach and inspire the club's management team, including the Sales & Membership Manager, Fitness Manager, Group Exercise Manager and Operations Manager.\n, • Develop and execute strategies that improve commercial and operational KPIs.\n, • Deliver an exceptional member journey and consistently outstanding customer experience.\n, • Analyse business performance, manage budgets and make data-driven decisions.\n, • Drive revenue growth while achieving sales, retention and operational targets.\n, • Support and develop the Fitness team to deliver an industry-leading training environment.\n, • Conduct performance reviews and support the ongoing development of department heads.\n, • Oversee the day-to-day operation of the club, ensuring departments work collaboratively.\n, • Maintain exceptional standards throughout the club at all times.\n, • Ensure Health & Safety policies and procedures are fully implemented and adhered to.\n, • Build and maintain strong relationships with on-site partners and key stakeholders.\n\n About You \n We're looking for an experienced leader who combines commercial awareness with a genuine passion for people and service. \n You'll ideally have: \n\n • Previous General Manager or senior multi-department management experience within the health, fitness, hospitality or leisure sector - ideally in a high end environment.\n, • A natural ability to inspire, motivate and develop high-performing teams.\n, • Excellent communication and relationship-building skills.\n, • Strong analytical and problem-solving abilities with experience managing KPIs and budgets.\n, • Proven commercial awareness with experience driving business performance and revenue growth.\n, • A proactive mindset with the ability to embrace change and continuously improve systems and processes.\n, • Outstanding customer service standards and a passion for delivering exceptional member experiences.\n, • Confidence communicating with stakeholders at every level of the business.\n\n If you're an ambitious leader looking to take ownership of a premium health club and make a genuine impact on both the business and its members, we'd love to hear from you. \n \n Apply now or contact the team at Love Recruitment for a confidential discussion. \n Love Recruitment are a specialist fitness and leisure recruitment agency, supporting some of the UK's leading health, fitness and wellbeing brands. We recruit across management, sales, operations and executive appointments throughout the UK and internationally.

\n Head of UX \n London \n £100,000 per annum + Bonus and Benefits \n \n About the opportunity \n We are working with a well-established Consultancy that works with mix of major private and public sector clients. The business has a strong reputation and works across a broad range of sectors. \n This is a senior leadership hire within the design and experience function. The team designs human-centred solutions that connect customer needs with business outcomes, bringing together customer experience, user research and UX/UI design, supported by data and technology. \n \n The role \n The Head of UX is a senior leadership role responsible for leading and evolving a high-performing UX, user research and service design capability, while shaping experience-led work across digital and service ecosystems. \n You will make sure the practice delivers high-quality, evidence-based work across user experience, end-to-end journey design and service innovation, driving client value and supporting the firm’s growth ambitions. \n The role is client-facing and selectively billable, contributing to revenue mainly through presales, paid discovery, mobilisation and senior advisory work. It is central to improving win quality, reducing delivery risk and positioning the business as a trusted partner rather than a delivery supplier. You will operate across strategy, sales and delivery, bridging disciplines so opportunities are both compelling and operationally viable. \n \n What you’ll be doing \n Leadership and practice development \n Lead and evolve a high-performing UX, user research and service design practice, setting standards for quality, methodology and ways of working. Define and embed end-to-end service design principles, including journey orchestration, service blueprinting and alignment across front and back-stage experiences. Coach, develop and manage senior practitioners, and oversee recruitment, capability development and future skills planning so the practice scales sustainably and stays aligned with business strategy. \n Client engagement and delivery excellence \n Act as a senior client advisor and escalation point for UX and digital experience work. Lead or support complex delivery, provide quality assurance, and facilitate senior workshops and presentations. Ensure insight-led, outcome-focused delivery across discovery, research, service design and UX/UI design, including journey definition and service blueprinting. \n Presales, growth and transformation conversion \n Play a key role in presales and early-stage shaping of opportunities, defining value propositions, delivery models, scope, estimates and risks. Define experience-led transformation approaches that bring in service design, operating model thinking and end-to-end journey orchestration, not just digital UX delivery. Work alongside sales and transformation leaders to qualify opportunities, shape proposals, validate written tender submissions with the bids team, support mobilisation and protect margins through delivery success. \n Cross-functional collaboration \n Work with colleagues in technology, data and strategy to design integrated services spanning systems, processes and user experiences, keeping customer journeys and operational delivery aligned. Support large transformation programmes through advisory input, discovery, mobilisation planning and light-touch assurance after launch. \n Thought leadership and proposition development \n Contribute to internal and external thought leadership, develop points of view and repeatable frameworks, and help shape propositions that strengthen market differentiation and client impact. \n Contribution to transformation strategy and opportunity shaping \n Act as a key contributor to large, complex transformation opportunities through a user-centred and service-led lens, making sure experiences are operationally viable as well as desirable for users. Reframe and elevate client asks into clear, outcome-led transformation programmes, and qualify opportunities so they are winnable, deliverable and margin-protective before pursuit. \n \n Minimum skills and experience \n\n • Senior leadership experience in UX, user research, service design or digital experience within a consultancy or complex organisation.\n, • Experience leading or delivering service design and end-to-end journey design, including service blueprinting or cross-channel experience definition.\n, • Proven experience leading multidisciplinary teams and managing senior practitioners.\n, • Strong hands-on background and demonstrable advocacy in user-centred design, accessibility and research methodologies.\n, • Experience overseeing complex client delivery with accountability for quality and outcomes.\n, • Demonstrable commercial experience, including scoping, estimation, utilisation, risk management and margin awareness.\n, • Experience supporting or leading presales, written public-sector bids and senior client pitches.\n, • Strong stakeholder management skills with senior client leaders.\n, • Experience working across strategy, delivery and sales functions.\n, • Excellent communication, facilitation and decision-making skills.\n\n Preferred skills and experience \n\n • Exposure to regulated, enterprise or public-sector environments.\n, • Background working in multidisciplinary environments.\n, • Experience shaping service design propositions or operating model transformation.\n, • Experience integrating qualitative insight with data, analytics or technology platforms.\n, • Thought leadership experience: frameworks, points of view, speaking or publishing.\n, • Knowledge of accessibility, inclusive design and ethical research practices.\n, • Familiarity with emerging trends, including AI-assisted design and research.\n\n \n What’s on offer \n This is a senior leadership role with genuine scope to shape a practice and influence how the business wins and delivers its work. You will join a collaborative, ambitious team that takes its work seriously and invests in its people. \n\n • Clear, merit-based career progression with regular promotion opportunities and no fixed ceiling on how far you can go.\n, • Dedicated time set aside for innovation and training, plus a personal development plan built around your goals.\n, • A mix of internal and externally run training, including bespoke and accredited consulting courses.\n, • Hybrid working, currently up to three days a week in the office to support collaboration and client work.\n, • A comprehensive benefits package, including pension and health and wellbeing schemes, plus flexible benefits you can tailor to your needs.\n\n \n If this sounds like you then APPLY NOW so you don’t miss out!

Employment Specialist Team Leader (IPS) \n Contract: Full-time, Permanent \n Salary: £43,471 per annum, inclusive of London Weighting \n Location: Community-based role covering Ealing, Barnet, Brent, Hounslow and Harrow. \n \n Role Overview \n Trigon Recruitment is seeking an experienced, motivated Employment Specialist Team Leader to lead a high-performing Individual Placement and Support service across West London. This is a key leadership opportunity for someone who can embed IPS fidelity, inspire Employment Specialists and drive sustainable paid employment outcomes for people facing complex barriers to work. \n As Employment Specialist Team Leader, you will provide day-to-day leadership, supervision and coaching to a team of Employment Specialists, ensuring the service is person-centred, outcomes-focused and consistently aligned with IPS best practice. Working across multiple boroughs, you will build strong relationships with employers, commissioners, health partners and community organisations, using performance insight and service user feedback to support continuous improvement. \n \n Key Responsibilities \n Leadership, Coaching and IPS Fidelity \n\n • Lead, motivate and develop a team of Employment Specialists to deliver a high-quality IPS service across West London.\n, • Embed the IPS model across all service activity, maintaining strong fidelity to evidence-based practice and contractual requirements.\n, • Provide regular supervision, 1:1s, appraisals, performance reviews and day-to-day management support.\n, • Coach staff through field mentoring, joint employer engagement, reflective practice and targeted development plans.\n, • Carry a small caseload when required to maintain service continuity, support operational gaps and deliver in-work support.\n\n \n Performance, Data and Quality Assurance \n\n • Monitor individual, team and borough-level performance against KPIs, job outcome targets and service standards.\n, • Use data, reporting systems and quality checks to identify trends, manage risk and improve delivery.\n, • Prepare clear reports, briefings and professional presentations for internal and external stakeholders.\n, • Support fidelity reviews, action planning and continuous improvement activity across the service.\n, • Maintain accurate records and ensure compliance with organisational, commissioner and contract requirements.\n\n \n Partnerships, Employer Engagement and Community Presence \n\n • Build and maintain productive relationships with employers, commissioners, NHS and health partners, community organisations and local stakeholders.\n, • Champion employment as a route to recovery, inclusion and independence for service users.\n, • Support Employment Specialists to develop strong employer engagement plans and identify suitable job opportunities.\n, • Promote co-production, service user voice and meaningful involvement in service development.\n, • Work flexibly across a community-based, multi-borough service, adapting to changing operational priorities.\n\n \n About You \n We are looking for a confident, organised and values-led Employment Specialist Team Leader with the ability to balance people leadership, operational delivery and partnership working. You will be passionate about reducing barriers to employment and supporting people to move into meaningful, sustainable paid work. \n \n Essential Criteria \n\n • Experience leading, supervising or mentoring staff within employment support, health, social care, mental health, community services or a related field.\n, • Strong understanding of the IPS model, or demonstrable experience supporting people with complex barriers, high needs or social exclusion into employment or improved outcomes.\n, • Proven ability to meet targets, manage performance and deliver high-quality services in a busy operational environment.\n, • Strong IT, data analysis and reporting skills, including confidence working with complex performance information.\n, • Excellent written and verbal communication skills, with the ability to write concise reports, deliver presentations and represent the service professionally.\n, • Ability to build trusted relationships with employers, health partners, commissioners and regional stakeholders.\n, • Flexibility to travel across Ealing, Barnet, Brent, Hounslow and Harrow, and to manage competing priorities across a community-based service.\n\n \n Personal Attributes \n\n • Collaborative, resilient and outcomes-focused leadership style.\n, • Committed to inclusion, recovery and employment as a positive route to independence.\n, • Highly organised, adaptable and able to make sound decisions in a fast-paced, multi-site environment.\n, • Confident coaching others, holding accountability and creating a positive team culture.\n\n \n How to Apply \n This is an excellent opportunity to lead an evidence-based employment service and make a lasting impact across West London. If you are ready to take the next step in your management career as an Employment Specialist Team Leader, Trigon Recruitment would be pleased to hear from you. \n \n To apply or request further information, please contact: \n \n Robert Rowe, Deputy Director \n Phone: 07935 141342 \n Email: rrowe@trigonrecruitment.co.uk

Senior Restaurant Manager - Hakkasan Mayfair \n \n Hakkasan Mayfair, part of the internationally renowned Hakkasan Group is seeking an experienced Senior Restaurant Manager to join our team. \n \n We're looking for an individual who thrives in a fast-paced, luxury environment, and knows how to bring the very best out of both people and service. \n \n This is an opportunity to play a key role within a world-class brand, leading a talented front-of-house team and delivering exceptional guest experiences in a fast-paced, high-performing environment. \n \n Key Responsibilities \n As Senior Restaurant Manager, you'll be a visible leader on the restaurant floor, setting the pace for service while coaching and developing the front-of-house team. \n \n\n • Lead the day-to-day front-of-house operation, ensuring exceptional service and a seamless guest experience\n, • Be a visible and inspiring leader on the floor, setting the standard for service excellence and team performance\n, • Build lasting guest relationships, anticipating needs and resolving feedback with confidence and professionalism\n, • Take ownership of service planning, including floor layouts, team deployment and operational readiness for each shift\n, • Oversee opening and closing procedures, ensuring accurate cash handling, effective handovers and operational compliance\n, • Coach, mentor and develop front-of-house team members and junior managers, creating a culture of accountability and continuous improvement\n, • Support recruitment, onboarding and training, helping to build and retain a high-performing team\n, • Drive operational efficiency through effective stock control, cost management and continuous improvement\n, • Use operational and sales performance data to identify opportunities to improve productivity, revenue and guest satisfaction\n, • Ensure full compliance with Health & Safety, Food Safety, COSHH, licensing requirements and company standards\n, • Collaborate closely with the reception, kitchen and wider management teams to deliver a consistently smooth and efficient service\n, • Support business initiatives, promotions and guest engagement activities that enhance the overall dining experience\n\n \n What We’re Looking For \n \n\n • Proven restaurant management experience within luxury hospitality, fine dining or premium lifestyle venues\n, • A track record of leading high performing front-of-house teams in busy, quality-driven environments\n, • An inspiring leader who develops people and builds engaged teams\n, • Strong commercial awareness with experience managing labour, costs, and operational performance\n, • Exceptional guest engagement skills with the confidence to build lasting relationships\n, • Calm, decisive and hands-on under pressure\n, • Excellent communication and organisational skills\n, • Flexibility to work evenings and weekends\n\n \n Benefits \n\n • 50% discount across all our restaurants, including takeaway\n, • Competitive training, development and international career opportunities\n, • Employee Assistance Programme\n, • Enhanced maternity and paternity leave\n, • Life assurance\n, • Refer a Friend bonus of up to £750\n, • Christmas, Chinese New Year, birthday and long-service recognition\n, • Charity, community, and sustainability inititaitves\n\n \n If you're ready to take the next step in your hospitality career, we'd love to hear from you.

An exciting opportunity has arisen for an ambitious and commercially driven Studio Manager to take ownership of the performance, culture and member experience of a leading boutique fitness studio in London. \n \n This is a hands-on leadership role for someone who thrives in a fast-paced studio environment and genuinely enjoys being at the heart of the member experience. You will be responsible for driving studio growth, leading the Front of House team, overseeing day-to-day operations and ensuring the studio consistently delivers an exceptional experience. \n \n The successful candidate will combine strong commercial awareness with excellent people skills, taking an owner-minded approach to identifying opportunities, improving performance and continuously finding ways to move the studio forward. \n \n You will be the visible leader within the studio, building strong relationships with members, motivating and developing the FOH team, driving sales and ensuring the studio is safe, spotless and operating to the highest standards. \n \n The Role... \n ● Salary: £33,000–£35,000 per annum \n ● Working Days: Tuesday–Saturday \n ● Working Hours: Primarily 6am–2pm and 2pm–9pm shifts, plus 1–2 studio-based outreach days per week (9am–5pm) \n ● Location: Angel OR King's Cross \n \n Responsibilities: \n 1. Studio Growth & Commercial Performance \n Take ownership of the overall commercial performance and growth of the studio, thinking like an owner and proactively identifying opportunities to improve results. \n\n • Own financial performance and class utilisation.\n, • Respond to and follow up on inbound sales opportunities every day.\n, • Conduct proactive sales calls and manage corporate sales and bookings.\n, • Motivate the FOH team to actively sell in the studio and achieve sales targets.\n, • Ensure the team spends meaningful time engaging with prospective members while on shift.\n, • Monitor performance and identify opportunities to improve the studio's commercial results.\n\n \n 1. Schedule, Product & Member Experience \n Take ownership of the studio's class schedule and use member insight and performance data to continuously improve the product and experience. \n\n • Oversee and manage the class schedule end-to-end.\n, • Identify areas for improvement across classes, timetable, pricing and member experience.\n, • Review trends across class formats, timings, instructor performance, audience fit and demand.\n, • Build strong, genuine relationships with members to understand their wants, needs and feedback.\n, • Use member insight to continuously improve the studio experience.\n, • Ensure disruptions to members are handled professionally and with care.\n\n \n 1. FOH Team & People Management \n Lead and inspire the Front of House team, setting the standard for how the studio operates every day. \n\n • Create and manage the FOH rota, ensuring adequate cover at all times.\n, • Source and arrange last-minute cover when required.\n, • Ensure the FOH team consistently operates to the highest standards.\n, • Communicate changes, updates and key information clearly and in a timely manner.\n, • Keep the team feeling happy, supported and motivated.\n, • Coach and motivate the FOH team to drive sales and deliver against targets.\n, • Manage FOH invoice processes and relevant studio administration.\n, • Handle employee issues and rota disputes professionally and fairly.\n, • Manage permanent class slot administration where required.\n\n \n 1. Studio Operations \n Take ownership of the day-to-day operational running of the studio, ensuring it is safe, spotless and fully operational at all times. \n\n • Ensure all equipment is in full working order.\n, • Report and resolve operational issues quickly, minimising disruption to members and classes.\n, • Ensure all Health & Safety checks are completed and logged in line with company protocols.\n, • Maintain high standards of cleanliness, organisation and studio presentation.\n, • Fix and manage on-the-day issues swiftly and calmly.\n, • Ensure the studio is consistently operating to the required standards.\n\n \n 1. Partnerships, Events & Value Creation \n Identify opportunities to create additional value for the studio and its member community. \n\n • Drive additional value through workshops, events and brand partnerships.\n, • Identify relevant opportunities to increase engagement and support studio growth.\n, • Ensure all partnerships are aligned with the brand and member community.\n\n \n 1. Daily Studio Leadership \n Every shift, you will set the tone for the studio by being a visible, proactive and engaged leader. \n\n • Be a warm, visible and welcoming presence in the studio.\n, • Lead by example in every interaction with members, instructors and the wider team.\n, • Respond to and follow up on sales opportunities every day.\n, • Proactively engage with members and prospective members.\n, • Take ownership of issues and resolve them quickly and calmly.\n\n \n The Person: \n Must-Have Experience: \n\n • Previous experience in a management or leadership position within boutique fitness, wellness, hospitality or another customer-focused environment.\n, • Strong commercial awareness and experience working towards sales or revenue targets.\n, • Experience leading, motivating and developing a customer-facing team.\n, • Excellent communication and relationship-building skills.\n, • A proactive, hands-on approach to studio operations and problem-solving.\n, • Strong organisational skills, with the ability to manage rotas, people and day-to-day operational requirements.\n, • A genuine passion for creating exceptional member and customer experiences.\n, • Comfortable working in a hands-on, fast-paced studio environment.\n\n \n Highly Desirable: \n\n • Previous experience within boutique fitness or a premium wellness environment.\n, • Experience with studio sales, memberships and class utilisation.\n, • Experience managing a fitness studio, gym, wellness space or similar customer-facing venue.\n, • Experience with events, workshops, corporate bookings or brand partnerships.\n, • A strong understanding of the boutique fitness market and what drives member engagement and retention.\n\n \n Your recruiter for this role is Charlotte Wood, Recruitment Consultant at Jobs In. Fitness, and can be contacted simply by applying for this role below. Jobs In. Fitness are a fitness recruitment agency, specialising in hundreds of fitness jobs in the UK like these. If you are keen to be considered please ‘apply now’. Please note that only applicants matching the strict criteria above will be contacted as part of the recruitment process.

We’re looking for a hands-on Data Product Manager to own and personally lead the \n development of our predictive market modelling solutions for the Animal Health division. This \n is a player-coach role: you will set the product direction for our sales and market models and \n roll up your sleeves to build, validate, and improve the models yourself. \n \n You’ll be the technical and product owner for forecasting solutions that directly shape \n commercial decision-making – turning messy internal and external data into models the \n business trusts and acts on. The role suits someone equally comfortable in a stakeholder \n workshop and in a notebook, who wants ownership of an analytical product end to end \n rather than handing the modelling to someone else. \n \n Product & direction \n • Define and own the product vision, strategy, and roadmap for our Animal Health \n market model – spanning historical baselining, predictive analytics, and forward \n forecasting (e.g. demand, market sizing, and market share evolution). \n • Translate commercial questions from sales and marketing into a prioritised, wellscoped analytical roadmap, balancing rigour against speed-to-value. \n • Define success in measurable terms – forecast accuracy, adoption, and \n demonstrable business impact – and report against it. \n \n Hands-on modelling & technical leadership \n • Personally build, validate, and iterate the predictive and forecasting models – you \n will be writing and reviewing code, not just specifying it for others. \n • Set the technical standard by designing scalable, reproducible data pipelines and \n modelling workflows for the team to build on. \n • Guide and mentor data scientists and engineers – reviewing methods and \n approaches and acting as the senior technical voice on modelling decisions. \n • Own data quality and integrity across internal sales data and external market \n sources, including the judgement calls when sources are imperfect. \n \n Stakeholders \n • Be the bridge between the commercial business, data science, and engineering – \n communicating model logic, assumptions, and limitations in language each audience \n trusts. \n \n Essential \n Strong applied proficiency in Python and/or R, including modern data and ML \n libraries (e.g. pandas, scikit-learn, statsmodels or equivalents) and time-series / \n statistical forecasting methods. \n • A track record of owning an analytical product end to end – from data acquisition \n and modelling through deployment, monitoring, and iteration. \n • The judgement to frame ambiguous business questions as the right modelling \n approach, and to explain technical trade-offs in business terms. \n • Excellent communication and stakeholder management – credible with both senior \n commercial leaders and technical specialists. \n • Comfort with large, messy, multi-source datasets and a healthy instinct for data \n quality. \n \n Nice to have \n • A background in Animal Health, pharma, or another life sciences setting. \n • Experience at a large human-health data company (e.g. IQVIA, Optum, or similar) is a \n strong plus, though not essential. \n • Familiarity with the modern data stack and cloud tooling (e.g. dbt, Snowflake / \n BigQuery, orchestration tools) and reproducible, version-controlled workflows. \n • Prior experience leading or mentoring a small analytics or data science team. \n \n Practicalities \n Reporting to: Managing Director for Stonehaven Analytics AG \n \n Location: Switzerland (Basel / Frauenfeld / Zurich) or the UK (London). \n \n If you want to own a predictive analytics product end to end – and still be the person building \n\n • the models that drive it – we’d love to hear from you\n

Guest Experience & Quality Control Manager \n Company: Criterion Hospitality \n Location: London hotel portfolio \n Reports to: Head of Operations \n Department: Operations \n \n Purpose of the Role \n \n The Guest Experience & Quality Control Manager is responsible for owning the complete guest experience and quality journey across the hotel portfolio. \n This role combines proactive guest engagement, service recovery, online reputation management, quality inspections, coaching and continuous improvement to raise guest satisfaction and operational standards. \n \n Key Responsibilities \n \n Guest Experience and Service Recovery \n\n • Maintain a visible and proactive presence at key guest touchpoints, including peak check-in and check-out periods.\n, • Identify guest dissatisfaction early and coordinate effective service recovery before departure wherever possible.\n, • Personally manage complex or escalated complaints, ensuring clear communication, ownership and timely resolution.\n, • Build appropriate relationships with VIP, repeat and long-stay guests and respond proactively to their needs.\n, • Follow up significant service recovery cases and capture learning to prevent repeat issues.\n\n \n Online Reputation and Voice of the Guest \n\n • Own GuestTouch, Voice of the Guest reporting and the review management process across the portfolio.\n, • Monitor reviews across Google, Booking.com, Tripadvisor and other relevant platforms and coordinate appropriate responses.\n, • Identify complaint and praise themes and translate guest feedback into clear operational actions.\n, • Encourage authentic guest feedback in line with company procedures and platform requirements.\n\n \n \n Quality Assurance and Inspections \n\n • Conduct planned inspections of bedrooms, bathrooms, capsules, public areas and other guest-facing spaces.\n, • Audit cleanliness, presentation, maintenance conditions and compliance with company and brand standards.\n, • Complete housekeeping, maintenance, mystery guest and thematic audits as required.\n, • Record findings consistently and objectively, with clear evidence and named actions.\n, • Verify that corrective actions have been completed and are effective before closing them.\n\n \n Continuous Improvement and Team Development \n\n • Identify recurring guest, cleanliness, product and maintenance issues and complete structured root-cause analysis.\n, • Create improvement plans with named owners, deadlines and clear measures of success.\n, • Chair the weekly Guest Experience & Quality meeting and track actions through to completion.\n, • Coach Front Office, Housekeeping and Maintenance teams on guest engagement, service recovery and quality standards.\n, • Share best practice and recognise hotels and colleagues delivering strong improvement or guest feedback.\n\n \n Reporting and Accountability \n\n • Provide a weekly dashboard to the Head of Operations covering: overall review score; review trend; top five complaint themes; top five praise themes; room inspection score; bathroom inspection score; housekeeping pass rate; and maintenance completion rate.\n, • The dashboard must also report: open guest issues; action-plan completion; Hotel of the Month; and Most Improved Hotel.\n, • Spend approximately 75% of working time in hotels completing inspections and 25% on reporting, administration and team training.\n\n \n Communication and Standards \n\n • Communicate findings and required actions clearly to hotel managers and relevant department leaders.\n, • Demonstrate professional behaviours through communication, presentation, accountability and guest service.\n, • Follow company policies and procedures, including data protection, guest confidentiality, health and safety and operational standards.\n, • Ensure all mandatory and role-specific training is completed within the required timescales.\n\n \n Performance & Objectives \n\n • You will be assigned objectives, targets, and/or key performance indicators (KPIs) by your line manager. These will be reasonable, relevant to your role, and aligned with business needs. Performance against these objectives may be reviewed as part of regular supervision, appraisal, or performance management processes.\n\n \n Skills, Experience and Attributes \n\n • Strong experience in hotel guest experience, quality assurance, operations or continuous improvement.\n, • Emotionally intelligent.\n, • Confident but approachable when dealing with guests and colleagues.\n, • Naturally observant, with excellent attention to detail and high standards.\n, • Commercially minded.\n, • Highly organised and positive in approach.\n, • Able to analyse guest feedback, review data and audit findings and turn them into practical actions.\n, • Confident coaching teams and constructively challenging managers when standards are not met.\n, • Able to manage priorities across multiple hotels and follow actions through to completion.\n\n

About FintechOS \n FintechOS is the AI platform for financial product operations — purpose-built to help banks, credit unions, and insurers design, launch, and evolve financial products dramatically faster than traditional methods. \n Our platform sits above existing core systems, enabling institutions to modernize without rip-and-replace, and to innovate without rebuilding from scratch. \n \n Why This Role Exists \n Insurance organizations are facing increasing pressure to modernize legacy systems, accelerate product innovation, improve customer experiences, and respond to changing regulatory requirements. \n FintechOS enables insurers to navigate this transformation successfully. As our customer footprint continues to grow, we are seeking an experienced Program Manager to lead complex customer-facing transformation initiatives across the insurance sector. \n \n This role exists to ensure successful program execution while strengthening strategic customer relationships. You will act as the central point of coordination between customer stakeholders, FintechOS teams, and partner organizations, ensuring alignment, transparency, and successful realization of business outcomes. \n You will help customers move beyond implementation and toward sustainable transformation, balancing delivery excellence, stakeholder management, governance, and long-term customer success. \n \n The Opportunity \n While strong governance, planning, and delivery oversight are critical, success in this position is defined by your ability to lead transformation programs, influence executive stakeholders, and ensure customers achieve meaningful business outcomes through the FintechOS platform. \n \n You will oversee a portfolio of strategic insurance programs, managing complex dependencies across business and technology teams while collaborating with delivery managers, solution architects, consultants, and customer leadership. \n \n Operating at the intersection of transformation leadership, customer engagement, and program execution, you will play a key role in ensuring customer success throughout the delivery lifecycle. \n \n Core Responsibilities \n Customer Engagement & Relationship Management \n\n • Lead customer engagement across assigned programs, acting as a trusted advisor to senior stakeholders.\n, • Build and maintain effective relationships with executive sponsors, business leaders, and transformation teams.\n, • Understand customer objectives and align program execution with strategic business priorities.\n, • Facilitate executive steering committees, governance meetings, and stakeholder reviews.\n, • Act as the primary escalation point throughout the program lifecycle.\n\n Program Leadership & Delivery Management \n\n • Own the planning, execution, governance, and successful delivery of complex transformation programs.\n, • Coordinate activities across multiple projects within a broader portfolio of customer engagements.\n, • Align engineering, product, consulting, and business teams around agreed program objectives.\n, • Establish delivery roadmaps, milestones, dependencies, and governance frameworks.\n, • Ensure successful execution of agreed customer visions while maintaining quality and customer satisfaction.\n\n \n Risk, Budget & Operational Oversight \n\n • Identify, manage, and mitigate program risks and delivery challenges.\n, • Own budget management, billing oversight, resource allocation, and operational governance.\n, • Remove blockers and resolve issues that may impact delivery outcomes.\n, • Balance evolving priorities and redeploy resources where necessary.\n, • Maintain visibility of overall program health and communicate proactively with stakeholders.\n\n Strategic Program Governance \n\n • Manage complex interdependencies across larger transformation portfolios.\n, • Drive accountability across internal teams and external partners.\n, • Maintain governance structures, status reporting, risk registers, and decision logs.\n, • Lead program reviews and continuous improvement initiatives.\n, • Ensure transparency and alignment across all workstreams.\n\n Business Growth & Pre-Sales Support \n\n • Collaborate with Sales and Customer Success teams to support new business opportunities.\n, • Contribute delivery expertise during pre-sales engagements and solution planning.\n, • Help shape delivery strategies that maximize customer outcomes and long-term platform adoption.\n, • Identify opportunities for future expansion and transformation phases within existing customer programs.\n\n Team Leadership & Development \n\n • Mentor and coach delivery teams across projects.\n, • Foster collaboration and leadership within cross-functional teams.\n, • Share best practices and contribute to the evolution of FintechOS delivery methodologies.\n, • Support capability development across the Professional Services organization.\n\n \n \n What We're Looking For \n Essential Experience \n\n • Significant experience in Program Management within the insurance industry.\n, • Proven track record delivering complex customer-facing technology transformation programs.\n, • Experience managing multiple projects and work streams within a larger portfolio environment.\n, • Strong understanding of software delivery methodologies, including Agile and Waterfall.\n, • Experience leading enterprise-scale software implementations and platform transformation initiatives.\n, • Ability to influence stakeholders across all levels of an organization, including executive leadership.\n, • Exceptional communication, stakeholder management, and leadership skills.\n, • Demonstrated experience managing program budgets, governance, risks, and resource planning.\n, • Experience mentoring, coaching, and developing delivery teams.\n\n Advantageous \n\n • Experience working with insurance core systems or digital transformation initiatives.\n, • Exposure to fintech, insurtech, or SaaS-based platforms.\n, • Familiarity with customer success frameworks and value realization methodologies.\n, • Experience collaborating with global system integrators and consulting partners.\n, • PMP, PRINCE2, Agile, SAFe, or equivalent program management certification\n\n \n Our Culture \n At FintechOS, we are a highly motivated team solving meaningful challenges in one of the world's largest and most complex industries. \n \n We value ownership, accountability, collaboration, and continuous improvement. People who thrive here are proactive, customer-focused, and passionate about creating measurable impact through technology and innovation. \n \n We are committed to fostering a diverse and inclusive environment where every individual feels valued, respected, and empowered to do their best work. We celebrate diversity across race, gender, sexual orientation, religion, ethnicity, nationality, and all the unique perspectives that strengthen our team.

Senior Health, Safety and Fire Consultant – London \n We are currently looking to work with an experienced and qualified Health, Safety & Fire Consultant. You will join a prestigious, high-profile and growing team of consultants who are passionate about Health and Fire Safety. \n \n Responsibilities will include: \n\n • Attend various client sites and conduct Health & Safety risk assessments and audits\n, • Providing a bespoke Health and Safety documentation and management systems to our clients’ customers\n, • Carry out and create Fire risk assessments\n, • Carry out and create specific client risk assessments\n, • Create Health & Safety Management reports\n, • Identify client requirements through surveying client premises Conduct safety audits\n, • Advise, guide and coach all personnel with the implementation of the Company Procedures\n, • Ensure needs and expectations are met in accordance with their contracted services\n, • Advise on all current occupational H&S and environmental legislation\n, • Audits and Inspections of health & safety practices to be carried out across the business.\n, • Client training as required to their service and use of their Health and safety management system\n, • Experience of advising in a multi-site environment\n\n \n Knowledge, Experience and qualifications required: \n\n • Experience in a consultancy environment\n, • CertIOSH or equivalent\n, • Engaging Health and Safety Professional with excellent people skills and a can-do approach\n, • High level of attention to detail.\n, • Recognised Fire Qualification.\n, • Excellent communication skills\n, • Adaptable team member\n\n \n Overview \n\n • Health, Safety and Fire Consultant – Education Specialist\n, • Regional travel in your area covering – London\n, • £45000 - £55000 + car allowance + benefits package, 28 Days holiday + Bank holidays\n\n \n Key Skills: Health & Safety, Consultancy, Fire, IFE, Diploma, FRA, Fire Risk, C05/6, NEBOSH, IOSH, CertIOSH, CMIOSH, Diploma, BSc, Fire Safety \n \n This is an excellent opportunity responsible for supporting the company with all aspects of health, safety and environment and contributing to the Health & Safety culture across the business, the opportunity offers a competitive salary and excellent company benefits. \n \n We thank you for your interest in this vacancy. There maybe certain reasons if you don't hear from us within 7 working days but please feel free to contact the office if you have any further questions. \n This is a Permanent position.

🔎Head of Performance Marketing \n 💊DTC Health & Wellness Brand \n 💵£85,000 - £100,000 \n 📍London (2-3 days per week office) \n \n We are working with a high-growth DTC Health & Wellness brand who are hiring for a Head of Performance Marketing to take ownership of their next phase of digital acquisition. This is a newly created leadership role offering genuine scope to shape strategy rather than inherit a fixed playbook. \n \n You'll join an established growth function, lead an experienced team and have the investment needed to make an impact. The Head of Performance Marketing will own the performance strategy, bringing deep paid social expertise, commercial thinking and a test-and-learn mindset to accelerate sustainable customer growth. \n \n This will suit someone who is already operating at "Head of" level, has a proven track record of scaling performance by linking media, creative and insights! \n \n Role Highlights: \n\n • Own the paid media strategy across Meta, Google, TikTok, Pinterest and Display\n, • Set the roadmap for scaling Meta, with creative performance at its core\n, • Lead, coach and develop a growing performance marketing team\n, • Own significant digital media investment, increasing during key trading periods\n, • Assess agency, in-house and creative capabilities to build the right operating model\n\n \n You Will Need: \n\n • Established performance marketing leadership experience within a DTC consumer business\n, • Deep Meta expertise and evidence of scaling meaningful paid social investment\n, • Strong understanding of CAC, LTV, attribution and commercial performance metrics\n, • Experience translating creative performance data into actionable testing strategies\n, • Confidence influencing senior stakeholders and setting strategy independently\n, • Strong strategic leadership and experience leading high-performing teams\n\n \n Why You’ll Love It: \n\n • Step into a newly created role with the freedom to shape the function\n, • Build the team, processes and partnerships you believe will deliver growth\n, • Work with senior leadership who see performance marketing as a strategic priority\n, • Join a growing organisation with opportunities to collaborate across international markets\n\n \n Apply now or send your CV to laura@3searchgroup.com 📩 \n \n Due to a high number of applicants, we are only able to respond to successful candidates

About Jumeirah \n \n Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world. \n \n About Jumeirah Carlton Tower \n \n Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop health club and spa with London’s largest naturally lit swimming pool. \n \n About the Job \n \n An opportunity has arisen for a Housekeeping Supervisor to join us at Jumeirah Carlton Tower. \n \n The main duties and responsibilities of this role are: \n \n\n • Lead daily operations within assigned area (Front Office, Guest Relations, Butler, Lounge, Concierge, Housekeeping, Floral, Laundry).\n, • Conduct pre-shift briefings, allocate tasks, and monitor performance to maintain service excellence.\n, • Ensure guest satisfaction by handling escalated issues promptly, personalizing service for VIPs, and maintaining confidentiality.\n, • Monitor compliance with standards, including LQA, HACCP, health & safety, grooming, and brand protocols.\n, • Train and coach team members, delivering on-the-job guidance and supporting skill development for service excellence.\n, • Manage resources effectively, overseeing inventory, requisitions, and equipment care to minimize wastage and maintain readiness\n\n \n About you: \n \n The ideal candidate for this position will have the following experience and qualifications: \n \n\n • Proven ability to build and manage relationships with key internal stakeholders\n, • High School Diploma required; Diploma or Degree in Hospitality Management preferred\n, • 2–4 years’ experience within Rooms Division or related hospitality functions\n, • Strong operational understanding of guest service delivery, with the ability to work collaboratively across departments\n\n \n About the Benefits \n \n At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. \n \n Benefits include - \n \n\n • Supportive and inclusive work environment\n, • Access to Learning & Development programmes and clear career pathways\n, • Opportunities for internal mobility within our global network\n, • Colleague discounts on food, beverage, and hotel stays worldwide\n, • Health care and insurance benefits\n, • Competitive salary + excellent service charge\n, • Extra holiday for significant Birthdays (21.30.40. etc.)\n, • Jumeirah perks website access – discount\n, • Dry cleaning of uniform or Business attire\n, • Meals on duty!\n

Job Summary: \n In this role, you will lead a team and supervise superintendents and/or craft professionals on a project. You will direct craft professional activities and work schedules, and coordinate subcontract work activities and team development. Your oversight will ensure craft professionals have the tools required to be productive, comply with project policies, procedures, and job site work rules and procedures, and perform within specifications, schedules and budgets. \n \n Major Responsibilities: \n\n • Leadership / Supervision (Discipline Supervision of superintendents supporting 50 to 100 craft or Responsible for Area/Facility)\n, • Supervises and directs craft activities, subordinate superintendents, and others, as assigned. (Direct Hire)\n, • Schedules work to be performed and reviews work accomplished by each craft. (Direct Hire)\n\n Planning / Productivity \n\n • Determines workforce requirements.\n, • Coordinates established area operational plans.\n\n Tools, Materials & Equipment \n\n • Oversees tool and equipment usage on the site.\n, • Manages the preparation of Field Material Requisitions for tools and consumables and ensures that the craft professionals have the tools they require to be productive.\n\n Safety & Quality \n\n • Ensures the most current design document is used to complete the work and that all design changes are approved prior to implementation.\n, • Ensures assigned construction operations and subcontractors’ performance are in compliance with specifications and within schedules and budgets.\n\n Technical \n\n • Works with Construction Field Engineers, Foremen, and Craft Professionals, in interpreting Engineering design documents, vendor documents, and other technical documents\n, • Manages engineering solutions with Subcontractors, and Foremen and Craft Professionals.\n\n \n Education and Experience Requirements: \n\n • Requires bachelor's degree (or international equivalent) and ideally, more than 10 years of relevant experience.\n\n \n Required Knowledge and Skills: \n\n • Qualified to Degree level or equivalent qualification in construction management, engineering, or a logistics-related discipline. Accredited Construction Logistics Planning Practitioner highly desirable.\n, • Significant experience (typically associated with ten years' experience) leading/advising on construction logistics on large multi-year civils or highway infrastructure projects with an individual project value typically in excess of £500m.\n, • Experience in developing, implementing, and managing logistics strategies across multiple projects and contractors.\n, • Experience managing logistics in live operational environments, including coordinating multiple stakeholders and negotiating access windows.\n, • Experience of managing 3rd-party logistics providers on complex, multidisciplinary infrastructure projects.\n, • Extensive knowledge of the UK Construction Supply Chain, and in particular logistics providers.\n, • Extensive demonstrable technical knowledge of Construction Logistics best practice with the intellectual capability to tackle complex logistics challenges and drive performance improvements.\n, • Strong understanding of Health, Safety & Environmental issues in the Construction industry.\n, • Strong communication skills with the ability to engage, influence, and build relationships with stakeholders at all levels.\n, • Strong leadership skills, with the ability to motivate, coach, facilitate and create opportunities for learning for others.\n, • Strong problem-solving skills and the ability to work independently and as part of a team.\n\n \n Total Rewards/Benefits: \n For decades, Bechtel has worked to inspire the next generation of employees and beyond! Because our teams face some of the world's toughest challenges, we offer robust benefits to ensure our people thrive. Whether it is advancing careers, delivering programs to enhance our culture, or providing time to recharge, Bechtel has the benefits to build a legacy of sustainable growth. Learn more at Bechtel Total Rewards

Join us as a Food & Beverage Manager and lead the delivery of exceptional dining experiences across multiple outlets at Park Plaza Riverbank London, supporting one of our largest and busiest hotel operations with 645 bedrooms. \n \n Park Plaza is an upper upscale, contemporary hotel brand where modern city-centre hotels and authentic service come together to create memorable moments. \n \n Key Responsibilities as our Food & Beverage Manager: \n\n • Lead the day-to-day Food & Beverage operation, including Chino Latino Restaurant & Bar, Breakfast, Room Service and the River View Lounge, ensuring exceptional guest experiences and service standards.\n, • Coach, develop and motivate Outlet Managers and their teams, creating a high-performing culture focused on engagement, service excellence and results.\n, • Monitor guest feedback, trends and market insights to drive continuous improvement and enhance the guest experience.\n, • Manage departmental budgets, costs, labour and contractor spend, ensuring strong commercial performance and operational efficiency.\n, • Work collaboratively with hotel departments to ensure seamless guest journeys while maintaining the highest standards of quality, cleanliness, health and safety.\n, • Take a visible leadership role across all outlets, proactively resolving issues, driving performance and ensuring guest and employee satisfaction.\n\n \n About You: \n We are looking for a Food & Beverage Manager who is passionate about hospitality and will: \n\n • Have several years' experience as a Food & Beverage Manager within a large, high-volume hotel environment, with a proven track record of successfully leading multiple outlets and teams.\n, • Be an inspirational and hands-on leader with a proven ability to coach, develop and motivate teams.\n, • Demonstrate strong commercial awareness and experience managing budgets, costs and operational performance.\n, • Be passionate about delivering exceptional guest experiences and exceeding expectations.\n, • Share our values of Trust, Respect, Teamwork, Enthusiasm, Commitment and Care.\n\n \n Your Benefits: \n\n • Salary: Highly competitive plus performance-based bonus\n, • Start with 30 days holiday per year (pro-rata) - incl. bank holidays\n, • Two free meals per day\n, • Heavily discounted hotel rates & 50% off restaurants and bars for you, your family & friends.\n, • Recommend a friend bonus - up to £750\n, • Travel season ticket loans\n, • Vitality at work - health & wellbeing platform, incl. great gym discounts\n, • 24/7 access to our Employee Assistance Programme\n, • Ride to Work Scheme\n, • BenefitHub - Discounted prices at hundreds of major retailers\n, • Free uniform dry cleaning\n, • Free financial and mortgage advice\n, • Extensive career development programmes\n, • And more...\n\n \n At Park Plaza, individuality is valued, development is encouraged and authentic service comes naturally. \n \n We celebrate diversity, champion inclusion and provide equal opportunities for all, welcoming applications from every background. \n \n Park Plaza. Be part of it.

Manager (Consulting and Life Sciences) \n Location: London \n Who are Sisua? \n \n At Sisua, we help organisations turn strategy into action. We partner with clients to deliver complex transformation programmes, critical business initiatives, major system implementations, and mergers and acquisitions. Our mission is simple: to make big challenges achievable. \n \n Our name comes from the Finnish word sisu – a mindset defined by courage, determination, resilience, and perseverance in the face of adversity. These qualities shape our culture and the way we work with clients and each other. \n \n We combine the experience and expertise of larger consultancies with a pragmatic, hands-on approach. Our people work as trusted partners, bringing energy, authenticity, and deep delivery expertise to help clients achieve lasting results. \n The profile we are looking for \n \n This is a management consulting role within the life sciences sector. \n We are looking for candidates who have worked for a management consultancy, specialist life sciences consultancy, or consulting division of a professional services firm, delivering business transformation, programme delivery, operating model, technology, M&A, or change engagements for life sciences clients. \n \n This is not a scientific, laboratory, clinical research, medical affairs, or technical research role. A scientific or life sciences industry background alone will not be sufficient. \n \n Essential experience \n To be considered, you should have: \n\n • Substantial management consulting or professional services experience.\n, • Experience delivering consulting engagements for clients in pharmaceuticals, biotechnology, medical devices, healthcare, or another relevant life sciences sector.\n, • Experience leading client-facing transformation, programme delivery, technology implementation, operating model, M&A, integration, or change initiatives.\n, • Experience managing consulting teams, project plans, risks, budgets, deliverables, and senior client relationships.\n, • A strong understanding of the consulting lifecycle, including problem definition, analysis, recommendation development, delivery, quality assurance, account development, and proposal creation.\n, • The ability to operate confidently with senior client stakeholders and act as a trusted advisor.\n\n \n What will you be doing? \n As a Sisua Manager, you will lead medium to large client engagements and work directly with senior stakeholders to deliver measurable business outcomes. \n You will be responsible for the successful delivery of client work, including managing teams, plans, risks, issues, budgets, dependencies, governance, and the quality of client deliverables. \n You will also play an active role in developing client relationships, identifying further opportunities, supporting proposals, and contributing to the growth of Sisua’s life sciences consulting capability. \n This role will suit someone who enjoys working in fast-moving and sometimes uncertain environments, takes ownership, and is comfortable balancing client delivery, team leadership, and business development. \n \n Leading consulting engagements \n You will: \n\n • Lead complex consulting projects and programmes for life sciences clients.\n, • Structure ambiguous client problems and translate them into clear plans, workstreams, deliverables, and decisions.\n, • Manage engagement governance, plans, budgets, risks, issues, dependencies, and quality assurance.\n, • Oversee the development of high-quality client deliverables, recommendations, presentations, and reports.\n, • Build trusted relationships with senior client stakeholders and act as a strategic advisor.\n, • Hold accountability for the quality and successful delivery of the engagements you lead.\n, • Coach and mentor consultants and support the development of high-performing teams.\n, • Create an inclusive, collaborative, and delivery-focused working environment.\n\n Delivery and problem-solving \n \n You will have: \n\n • Advanced programme, project management, analysis, and problem-solving skills.\n, • The ability to lead engagements with minimal oversight.\n, • A proactive approach to identifying, analysing, and resolving complex business problems.\n, • The ability to bring structure, clarity, and momentum to challenging client environments.\n, • Strong commercial awareness and an understanding of how consulting engagements are managed.\n, • Excellent written and verbal communication skills.\n, • Strong capability in Microsoft Excel, PowerPoint, Word, Teams, and other standard consulting tools.\n\n \n Life sciences experience \n \n You will have experience working as a consultant to organisations in one or more of the following areas: \n\n • Pharmaceuticals\n, • Biotechnology\n, • Medical devices\n, • Diagnostics\n, • Consumer health\n, • Contract research or manufacturing organisations\n, • Healthcare or health technology\n\n \n Relevant engagement experience may include: \n\n • Business transformation\n, • Digital or technology transformation\n, • Enterprise system implementation\n, • Operating model design\n, • Organisational change\n, • Mergers, acquisitions, integrations, or divestitures\n, • Programme mobilisation or recovery\n, • Process improvement\n, • Regulatory or compliance-enabled transformation\n, • Commercial, supply chain, finance, HR, data, or technology change\n\n \n We are primarily looking for strong management consultants who understand how life sciences organisations operate and how to deliver complex change within the sector. \n Client and relationship management \n \n You will: \n\n • Build strong and lasting relationships with client stakeholders.\n, • Understand your clients’ operations, objectives, challenges, and wider market environment.\n, • Identify, qualify, and shape opportunities arising from your client engagements.\n, • Lead or contribute to account management, proposals, presentations, and business development activity.\n, • Recognise where Sisua can provide additional expertise and introduce colleagues into client opportunities.\n, • Maintain and develop a strong professional network within consulting and life sciences.\n, • Use active listening, empathy, and commercial judgement to understand client needs.\n, • Contribute knowledge, experience, and lessons learned back into the wider Sisua community.\n\n \n Building Sisua \n As a growing consultancy, we expect our Managers to contribute beyond their immediate client engagements. \n \n You will have opportunities to: \n\n • Help develop Sisua’s life sciences consulting capability and market proposition.\n, • Lead or contribute to internal initiatives, intellectual property, methods, tools, and thought leadership.\n, • Support recruitment, coaching, team development, and knowledge sharing.\n, • Contribute to initiatives such as AI adoption, health and wellbeing, employee networks, diversity and inclusion, and team events.\n, • Help shape the culture, direction, and continued growth of the business.\n, • Lead by example and create an environment that motivates others and reinforces the right behaviours.\n\n \n What is it like to work with us? \n Our self-directed career model gives you significant ownership over how your career develops. While we have a clear core offering, we encourage our people to explore new ideas, build new capabilities, and pursue areas that interest them. \n Entrepreneurial spirit is built into our business. You will have opportunities to use your creativity, influence how we work, and help build a successful and growing consultancy. \n Family time and wellbeing are important to Sisua. We offer: \n\n • 28 days of annual leave, plus bank holidays.\n, • A matched-contribution pension scheme.\n, • A supportive and flexible working culture.\n, • Opportunities to shape your career and contribute directly to the growth of the business.\n, • The chance to work closely with experienced consultants and senior client leaders.\n\n \n Diversity and inclusion \n Sisua is committed to fostering a diverse and inclusive workplace where all individuals are treated with respect and fairness. \n \n We believe in equal opportunities for employment and advancement. All applications will receive consideration without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, nationality, age, disability, faith, or social background. \n We do not filter applications by educational background and encourage applications from people who identify with underrepresented and minority groups. \n \n We operate an inclusive recruitment process and will provide reasonable adjustments where needed. We value the unique perspectives and experiences each individual brings and strive to create an environment that embraces diversity and promotes equal opportunity.

JOIN OUR JOURNEY \n Medialab is the UK’s leading independent media agency, and one of the fastest growing in the industry. We’re a media agency that’s made differently: purpose-led, data-driven, founder-run and proudly independent. \n \n Our entrepreneurial spirit means success is recognised and rewarded. There are no limits to what you can achieve here, which our employees agree with, evidenced by being a Campaign Best Place to Work for six consecutive years and one of The Sunday Times Best Places to Work 2025. As well as this, we’re Campaign’s Independent Agency of the Year for both 2024 and 2025 and Media Week’s Independent Agency of the Year 2025. \n \n We are IPA Effectiveness accredited, an IPA People-First agency, and All In Champions, with industry-leading work recognised by double-gold at the 2024 IPA Effectiveness Awards for our work with Laithwaites and a 2025 Effie for our work with Alzheimer’s Society. \n \n Our independence means we can focus 100% on doing the right thing to secure success for our clients and our brilliant people. We work with a wide variety of clients including Hovis, IG, Sharps Bedrooms, SunLife, Standard Life, Ancestry, Laithwaites Wine, Save the Children, Guide Dogs, Alzheimer’s Society, RNLI and Clearscore. \n \n OUR VALUES \n\n • Commit to Doing the Right Thing (Act with integrity and accountability)\n, • Help People Flourish (Invest in people)\n, • Dig Deeper to Understand Better (Data driven curiosity)\n\n \n OUR COMMITTMENT TO YOU \n Working at Medialab comes with lots of perks including all the usual things you would expect, such as a competitive salary package, pension, season ticket loans, cycle to work scheme, weekly social events and big summer / end of year parties. \n \n On top of that, we offer extra benefits, which make life at Medialab even more rewarding: \n\n • Time to Unwind – 22 days holiday (+Christmas holiday closure), a day off for your birthday, holiday buying scheme, flexi-hours and work abroad scheme.\n, • Hybrid Working – Balance between home and office (3 days in the office). We welcome requests for flexible working arrangements from the commencement of employment.\n, • Career Growth – A meritocratic approach to progression with quarterly reviews, CPD Platinum accredited training, mentoring and leadership support.\n, • Health & Wellbeing – Private medical insurance, health cash plan, gym discounts, wellbeing apps Mental Health First Aiders and free professional counselling.\n, • Supporting Families – Enhanced parental leave pay, flexible working and life assurance.\n, • Giving Back – Paid charity days and sustainability initiatives.\n, • Perks & Rewards – Retail discounts, long-service trips and an unforgettable team culture.\n\n \n YOUR NEXT CHALLENGE \n We’re looking for a Strategist to bring focus, direction and energy across a range of our client accounts. You won’t be tied to a single client, instead, you’ll have the opportunity to work across a number of accounts, providing variety and an opportunity to work with a diverse group of media planners. You will be part of the central Media Planning & Strategy team and have a close working relationship with the agency's senior leadership team and Board members. \n \n We are looking for an individual who has real enthusiasm and experience in media and communications planning. Someone who is curious and will support our team in championing brilliant work that drives outcomes for our clients. You will also have proven experience working within a media, planning, and buying agency, with a deep understanding of end-to-end media planning. \n \n WHAT YOU'LL BE DOING \n\n • Leadership of your allocated clients’ strategic output – working with Planning Leads to ensure innovative, cross-channel and insight-led responses on client and briefs.\n, • Act as a partner to the Client Managing Director and Business Directors, working with them to deepen understanding of our clients’ audiences, and the categories and contexts they operate in.\n, • Help to grow our clients’ business and ensure Medialab is seen as a trusted partner.\n, • Actively contribute towards department and team meetings, sharing knowledge, case studies, and motivating other team members to raise the standard of their work.\n, • Be the strategic lead for new business pitches, in partnership with the pitch lead, developing a strategy that can be translated through to brilliant planning and effective execution.\n, • Create strategies that inspire the media planning teams to generate effective, distinctive work that delivers client outcomes and success.\n, • Contribute towards evolving and developing our voice as an agency and our reputation in the industry.\n, • Coach and inspire Planning Leads and planning team members to become more strategic in their thinking, sharing best practise and innovation.\n\n \n WHAT YOU BRING TO THE TEAM \n\n • Proven experience in media and communications planning, ideally across a variety of categories or brands and experience working on both brand and performance.\n, • A sharp, curious and strategic brain with the ability to make the complex simple, getting to the heart of a brief to articulate clear, actionable recommendations.\n, • The ability to inspire teams to push their thinking and stay curious.\n, • A collaborative and inclusive leadership style. You know how to support and work with others, providing constructive feedback and spot the moments where strategic guidance matters.\n, • Confidence in audience and industry planning tools and effectiveness frameworks (e.g. YouGov, Touchpoints, measurement approaches, media best practice principles) and how to apply them in everyday work.\n\n \n MUST HAVE SKILLS \n\n • Media and communications planning experience.\n, • Natural curiosity and a drive to think beyond the obvious.\n, • Strong knowledge of industry and audience tools, the ability to analyse and identify the 'so what' from data sets.\n, • Proven ability of developing strong working relationships with key stakeholders, from client planning teams to senior clients.\n, • Strong storytelling and presentation skills.\n\n

Property Maintenance Lecturer & Carpentry Skills Coach (Temporary, Full-Time) \n Location: BR2 8HE \n Job Type: Temporary, Full-Time \n Sector: Further Education (FE) \n Pay Rate: £22.00 per hour PAYE or £27.00 per hour (Self-Employed) \n About the Role \n We are seeking an experienced and enthusiastic Property Maintenance Lecturer & Carpentry Skills Coach to join our Further Education institution on a temporary, full-time basis. \n This is a dual-role position involving two days per week teaching Property Maintenance Operative (PMO) apprentices and three days per week supporting and reviewing Carpentry apprentices in the workplace. \n The successful candidate will be passionate about developing the next generation of skilled tradespeople, delivering engaging lessons, and supporting apprentices to achieve their qualifications and career goals. \n \n Key Responsibilities \n\n • Deliver high-quality teaching to Property Maintenance Operative (PMO) apprentices for two days each week.\n, • Act as a Skills Coach for Carpentry apprentices, carrying out workplace reviews, progress assessments, and providing ongoing support for three days each week.\n, • Plan, prepare, and deliver engaging lessons that meet awarding body and curriculum requirements.\n, • Monitor apprentice progress and provide constructive feedback to support achievement.\n, • Complete workplace observations, reviews, and assessments in line with apprenticeship standards.\n, • Maintain accurate learner records and complete all associated administration in a timely manner.\n, • Support learners aged 16–18 and adult apprentices, promoting excellent attendance, progress, and achievement.\n, • Work closely with employers to ensure apprentices receive the support needed to succeed.\n, • Promote safe working practices and maintain high standards of health and safety at all times.\n\n \n Essential Requirements \n\n • A minimum of 6 months' experience teaching 16–18-year-old learners in the UK within a Property Maintenance, Carpentry, Construction, or similar Further Education setting.\n, • Relevant industry experience in Property Maintenance, Carpentry, or Construction.\n, • A recognised Further Education teaching qualification (or willingness to work towards one).\n, • Minimum Level 2 English and Maths (GCSE Grade 4/C or equivalent).\n, • Excellent communication and presentation skills with the ability to engage and motivate learners.\n, • Strong organisational and administrative skills, with accurate learner record-keeping.\n, • Ability to build positive working relationships with learners, employers, and colleagues.\n\n \n Desirable \n\n • Assessor and/or Internal Quality Assurance (IQA) qualifications.\n, • Experience delivering apprenticeship standards.\n, • Knowledge of apprenticeship funding and compliance requirements.\n, • Experience using e-portfolio systems.\n\n \n What We're Looking For \n We're looking for a motivated and organised individual who is committed to supporting apprentices to achieve their full potential. If you have a passion for teaching, mentoring, and helping learners develop practical construction skills, we'd love to hear from you. \n Join our Further Education team and play a key role in preparing apprentices for successful careers within the construction industry.

Head of Customer Care \n Location: London/ Hybrid, 3 days per week in the office \n \n A bit about Sons \n \n Sons was founded in 2019 by Will and Adrian, driven by their own struggles with hair loss and the lack of accessible, affordable treatment options. Today, Sons is a certified B Corp digital health company on a mission to make men’s health more open, optimistic, and effective. \n \n We bring together physicians, pharmacists, scientists, technologists, and creatives to tackle the reality that most men don’t seek help for issues like hair loss. Through our telehealth platform and cloud pharmacy, we deliver clinically proven treatments straight to their doors—safely, affordably, and discreetly. \n \n With over 500,000 men treated across the UK, Ireland, and Germany, and a Series A €6.75M funding round, we’re expanding into new markets and channels. Our goal? To help every generation of sons live healthier, happier lives. \n \n Job Summary \n The Head of Customer Success will own, manage, and scale Sons’ customer success team within D2C and Amazon. The candidate will be responsible for overseeing and managing a team of 6 agents. \n \n The role is responsible for overseeing the function and the associated tooling, KPI reporting and budget management, The successful candidate will had strong experience in leading a customer success function or managing a team within a CS function. This is a great opportunity to lead a team in a high growth environment. \n \n Key Responsibilities \n \n Leadership & Team \n • Take ownership of a 6-person team, retaining institutional knowledge and team morale. \n • Coach, develop and performance-manage Customer service Agents and the Medical Aftercare agent \n • Build the hiring plan and org design for a growing team, including new roles, shift/coverage models and career paths for agents. \n \n Operational Excellence & Technology \n • Own Zendesk configuration, workflows, macros, quality assurance and SLA performance across both channels. \n • Own the roadmap for Digital Genius and other automation/AI tooling while balancing containment and efficiency against customer experience quality. \n • Manage workforce planning and scheduling across D2C and Amazon volumes, including seasonal peaks. \n • Oversee Amazon-specific support requirements: Buyer-Seller messaging SLAs, A-to-z Guarantee claims, and review/feedback management. \n \n Compliance & Patient Management \n • Provide close oversight of the Aftercare agent specialist medical queries, ensuring safety- and health-related escalations follow clear, documented protocols and loop in medical director where needed \n • Oversee escalation pathway with medical director for patient complaints or concerns \n \n Commercial Ownership & Reporting \n • Own the annual customer care budget and annual \n • Develop and build on KPI reporting leveraging AI tools and automation \n • Develop out key metrics such as cost-to-serve and build the business case for future headcount or tooling investment in terms of retention and lifetime value impact, not just cost. \n \n Retention & Brand Partnership \n • Work hand-in-hand with the Head of Retention to turn support interactions into a retention lever: cancellation/save flows, win-back, proactive outreach to at-risk customers. \n • Partner with Marketing/Brand to ensure support tone, messaging and escalation handling reflect brand values, and to feed customer insight (complaints, themes, sentiment) into brand and product decisions. \n • Own and report on CX-to-retention metrics (e.g. save rate, NPS/CSAT, repeat purchase impact of support interactions), not just service-desk metrics. \n \n Candidate Profile \n \n Essential \n • 5+ years in customer experience/support leadership, including managing a team \n • Background in D2C or subscription consumer brands (wellness, health, beauty or similar), with genuine understanding of subscription/cancellation dynamics. \n • Hands-on experience with Zendesk (or a comparable platform) and with AI/automation tools used in support (chatbots, workflow automation, macros). \n • Experience supporting a marketplace channel (Amazon Seller/Vendor Central) alongside a D2C site. \n • A track record of connecting customer service KPIs to retention and revenue outcomes, ideally through direct partnership with marketing / retention teams. \n • Strong people leadership: experience hiring, coaching and developing agents, including navigating team transitions with sensitivity. \n • Commercially literate: comfortable owning a budget and building ROI-based cases for investment. \n \n Desirable \n • Experience in a health, wellness or other quasi-regulated consumer category, with an understanding of safeguarding and escalation protocols for sensitive customer queries. \n • Experience scaling a support team through a period of growth (new channels, markets or significant volume increases). \n • Direct familiarity with Digital Genius or a comparable conversational AI/CX automation platform. \n • Experience building or improving a formal "voice of customer" feedback loop into brand and product teams. \n \n Diversity, Equity, & Inclusion \n At Sons, we are committed to fostering a diverse, equitable, and inclusive workplace where every individual is valued and respected. Our recruitment and selection process is guided by policies that ensure non-discrimination, merit-based promotion, alignment of job descriptions with equal opportunities principles, fair treatment for all applicants, regular review of selection criteria, panel interviewing for objectivity, non-discriminatory interview questions, assistance with application forms as needed, and unbiased selection decisions. We believe that diversity drives innovation and creativity, and we are dedicated to creating an environment where every employee has equal opportunities for growth and success \n \n What we offer \n • 26 days holiday (plus bank holidays throughout the year) \n • Salary Sacrifice Pension (includes both employer and employee contributions) \n • Flexible working environment (3 days a week in office) \n • Work form anywhere policy \n • Flexy working hours policy \n • Cycle/Bike to Work Scheme \n • Private Medical Insurance via Vitality (at discounted rate) \n • Free access to Aviva Digicare services \n • Free access to ‘Mintago’ \n Gym discounts \n Multiple salary sacrifice schemes \n Over 100 retail discount vouchers \n Access to free financial advisor consultations \n • Discounts to Sons products for you, your family and friends \n • Regular team socials and yearly offsite \n

A reputable housing provider is seeking an experienced Private Sector Housing Manager to lead the delivery of its Private Sector Housing service. This is an excellent opportunity for a senior housing professional with a strong background in private sector housing enforcement, licensing, housing standards and regulatory compliance. \n \n Rate: £400–£450 per day (Inside IR35) \n Location: London (Hybrid Working) \n Flexibility: Hybrid \n Contract: Interim / Full-Time \n \n You will lead a multidisciplinary team responsible for improving housing conditions across the private rented sector, ensuring compliance with housing legislation, driving service improvements and delivering a high-quality, customer-focused service. The successful candidate will work closely with senior leadership, internal departments and external partners to deliver statutory housing functions and support the implementation of new legislation, including the Renters' Rights Act 2025. \n \n Key Responsibilities \n\n • Lead and manage the Private Sector Housing team, overseeing enforcement, licensing and housing standards functions.\n, • Deliver statutory duties under the Housing Act 2004, including HHSRS inspections, licensing schemes and enforcement activity.\n, • Lead on the implementation of the Renters' Rights Act 2025, ensuring the service remains compliant with changing legislation and regulatory requirements.\n, • Manage complex enforcement cases, including Civil Financial Penalties, Rent Repayment Orders, prosecutions, landlord banning orders and other regulatory interventions.\n, • Oversee mandatory, additional and selective licensing schemes, supporting the development and expansion of licensing programmes.\n, • Manage inspection programmes, empty homes initiatives, property standards and tenancy-related investigations.\n, • Develop and implement service improvements, policies and operational procedures to enhance performance and deliver excellent outcomes for residents.\n, • Monitor service performance, analyse data and produce reports for senior management, ensuring key performance indicators and statutory obligations are achieved.\n, • Manage budgets, resources and workforce planning to deliver an efficient, value-for-money service.\n, • Build effective partnerships with Legal Services, Planning, Building Control, Fire Service, Police and other key stakeholders.\n, • Provide expert technical advice and guidance to senior leaders, elected members and operational teams on all aspects of private sector housing legislation and enforcement.\n, • Lead, coach and develop a high-performing team, promoting a culture of continuous improvement and excellent customer service.\n\n \n About You \n\n • Significant experience managing Private Sector Housing, Housing Standards or Environmental Health services within a local authority or similar housing organisation.\n, • Extensive knowledge of the Housing Act 2004, Housing Health and Safety Rating System (HHSRS) and private sector housing legislation.\n, • Strong understanding of the Renters' Rights Act 2025, licensing regimes and regulatory enforcement.\n, • Experience leading complex investigations, enforcement action and legal case preparation.\n, • Proven experience managing teams, budgets, service performance and organisational change.\n, • Strong leadership, communication and stakeholder management skills, with the ability to influence at all levels.\n, • Excellent analytical and problem-solving skills, with experience using performance data to drive service improvement.\n\n \n Essential Experience \n\n • Private Sector Housing Enforcement\n, • Housing Act 2004 & HHSRS\n, • Mandatory, Additional & Selective Licensing\n, • Renters' Rights Act 2025\n, • Civil Financial Penalties & Rent Repayment Orders\n, • Regulatory Compliance & Enforcement\n, • Team Leadership & Performance Management\n, • Local Authority or Housing Sector experience\n\n \n Apply Now \n If you're an experienced Private Sector Housing Manager looking for your next interim contract and have a proven track record of leading high-performing private sector housing services, we'd love to hear from you. Apply today with your most up-to-date CV. \n

About Virtue Vets \n \n At Virtue Vets, we're reimagining what a visit to the vet should feel like. \n \n We're building a different kind of veterinary group across London, where exceptional clinical care is matched by genuine hospitality, beautiful spaces and a better experience for pets and the people who love them. Every detail, from the design of our clinics to the way we welcome clients, has been thoughtfully created to make veterinary care feel calmer, kinder and more personal. \n \n We're growing quickly, with ambitious plans to open 50 clinics across the UK and expand internationally. That means there's a real opportunity to join us at an exciting stage, make your mark and help shape the future of modern veterinary care. \n \n If you're someone who enjoys building, improving and being part of something that's genuinely different, we'd love to hear from you. \n \n \n About the Role \n At Virtue Vets, we believe exceptional care starts long before a consultation begins. The moment a client walks through our doors, they should feel confident they're in a safe, welcoming and beautifully maintained environment. \n \n We're looking for an experienced Head of Clinic Standards & Housekeeping to lead our housekeeping efforts across London. This role is about much more than cleaning—it's about creating consistently exceptional clinical environments that reflect the high standards of care we deliver every day. \n \n You'll lead our housekeeping efforts and inhouse cleaners, develop operational standards, coach and support colleagues, and ensure every clinic consistently delivers an outstanding experience for pets, clients and our teams. \n \n This is a hands-on leadership role for someone who takes genuine pride in creating immaculate environments and has experience working in healthcare, veterinary or other highly regulated settings where cleanliness and attention to detail are non-negotiable. \n \n Key Responsibilities \n \n Lead Our Housekeeping Teams \n\n • Recruit, lead, coach and develop housekeeping colleagues across all clinics.\n, • Build a culture of pride, accountability and exceptional standards.\n, • Support managers with performance, training and development.\n\n Maintain Exceptional Standards \n\n • Ensure every clinic is presented to the highest possible standard, every day.\n, • Lead regular quality audits and inspections across all locations.\n, • Take ownership of presentation, cleanliness and organisation throughout our clinics.\n, • Drive continuous improvement in housekeeping standards.\n\n Clinical Environment \n\n • Ensure all housekeeping activities support infection prevention and clinical best practice.\n, • Work closely with Clinical and Health & Safety teams to maintain safe environments.\n, • Ensure cleaning schedules, documentation and compliance requirements are consistently met.\n\n \n Operational Excellence \n\n • Develop and maintain housekeeping SOPs and working standards.\n, • Champion our "Make Your Bed" philosophy, ensuring every team member takes pride in their environment.\n, • Identify opportunities to improve efficiency, quality and consistency across all sites.\n, • Support new clinic openings, refurbishments and operational projects.\n\n Supplier & Stock Management \n\n • Manage cleaning supplies, consumables and equipment across the business.\n, • Work with suppliers to ensure value for money and consistent quality.\n, • Monitor budgets and minimise waste.\n\n Collaboration \n\n • Partner with Clinic Managers, Operations and Property teams to maintain exceptional environments.\n, • Support the delivery of a premium client experience across every clinic.\n\n \n Essential Skills & Experience \n\n • Significant leadership experience within housekeeping, facilities or environmental services.\n, • Experience working in hospitals, private healthcare, veterinary practices, dental clinics or other highly regulated clinical environments.\n, • Experience managing multi-site teams and maintaining consistent operational standards.\n, • Strong understanding of infection prevention, hygiene and clinical cleaning standards.\n, • Proven experience leading, motivating and developing teams.\n, • Experience creating SOPs, quality standards and audit processes.\n, • Excellent attention to detail and a passion for delivering exceptional environments.\n, • Strong organisational and planning skills.\n, • Confident using technology to manage audits, schedules and reporting.\n, • Right to work in the UK without sponsorship.\n, • London-based and able to travel regularly between our clinics.\n\n \n Desirable \n\n • Experience in premium hospitality or luxury customer environments.\n, • Qualification in housekeeping, facilities management or environmental services.\n, • Experience preparing sites for regulatory inspections.\n, • Knowledge of COSHH and Health & Safety requirements.\n, • Experience supporting new site openings.\n, • Experience implementing quality improvement initiatives.\n\n \n Why Join Virtue Vets? \n At Virtue Vets, we don't believe housekeeping sits in the background—it's at the heart of the experience we create for every pet owner. \n \n You'll have the opportunity to build and lead a function that sets the standard across one of the UK's fastest-growing veterinary groups. Working alongside passionate colleagues, you'll help ensure every clinic reflects the same care, pride and attention to detail that our clinical teams deliver every day. \n \n Success in this role looks like: \n\n • Every clinic consistently meets our premium presentation and cleanliness standards.\n, • Clients notice the difference from the moment they walk through the door.\n, • Housekeeping teams are engaged, well-trained and proud of their work.\n, • Our "Make Your Bed" culture is embedded across every clinic, with everyone taking ownership of their environment.\n, • Clinics are always inspection-ready, safe and welcoming.\n, • Standards remain consistently high as Virtue Vets continues to grow.\n\n \n Before you apply \n To help you decide whether this role is the right fit, please make sure the following applies to you: \n\n • You already have the unrestricted right to work in the UK. Unfortunately, we are not able to offer visa sponsorship for this role.\n, • You have the skills and experience needed to succeed in the role. Experience in a startup, scale-up or rapidly growing business is highly valued.\n, • You are based in, or able to reliably commute to, London. This is an office or clinic-based role, and we do not offer hybrid or remote working.\n, • Empathy for pets, their owners, and the challenges they face is essential. We're looking for people who genuinely care about improving the lives of pets and who share our ambition to redefine veterinary care.\n\n \n

Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 Alpha - our rapidly developed humanoid platform now running in real industrial pilots - and we’re growing the team to take it even further. \n \n About the Role: \n As the HR Business Partner, you will partner day-to-day with leaders across Engineering, Hardware, and Software to strengthen manager capability, improve org effectiveness, and build scalable people practices for a deep-tech environment. You’ll be a trusted advisor on everything from performance to employee relations and culture balancing speed, rigor, and fairness. \n You will be closely working with our Chief HR, operating as a key partner in shaping and delivering the people strategy for the technical organisation. \n This is a hands-on role: equal parts strategic partner and operator. \n \n What You’ll Do: \n\n • Serve as the primary HR partner for Engineering, Hardware, and Software leaders.\n, • Help technical leaders navigate scale moments (new layers, new managers, evolving leadership expectations).\n, • Coach technical managers on setting expectations and operating rhythms (goals, execution cadence, feedback loops).\n, • Support performance differentiation (high/medium/low performance) and ensure managers address issues early and fairly.\n, • Enable consistent, high-quality 1:1s, feedback, and career conversations.\n, • Partner with leaders to evolve career frameworks/levels for technical roles (e.g., SWE, robotics, embedded, firmware, electrical, mechanical).\n, • Clarify dual tracks (IC vs management), promotion readiness, and growth expectations.\n, • Spot retention risks in critical technical roles and implement targeted plans.\n, • Support leaders through difficult moments with empathy, directness, and legal/compliance awareness.\n, • Align with Talent Acquisition on technical hiring strategy, interview process health, candidate experience, and hiring manager enablement.\n, • Partner with People Ops to ensure smooth execution of core people processes and a strong employee experience.\n\n \n We’re Looking For: \n\n • 7+ years of proven HRBP experience supporting technical teams (Engineering, Hardware, Software, AI/ML).\n, • Strong capability in org design, workforce planning, manager coaching, performance management, and employee relations.\n, • Comfort operating in ambiguity and driving clarity in fast-moving environments.\n, • High judgment with an ability to balance empathy with high standards.\n, • Excellent stakeholder management, communication, and influence skills.\n, • Strong execution skills: able to run cycles, manage detail, and deliver consistently.\n\n \n Nice To Have \n\n • Experience in deep-tech, robotics, embedded systems, or hardware + software organisations.\n, • Experience building or refining leveling frameworks and IC/manager career tracks.\n, • Familiarity with engineering operating models (on-call, incident management, postmortems).\n\n \n What We Offer \n\n • Competitive equity: stock options with meaningful upside as we scale.\n, • 30+ paid days off, including 23 days of annual leave, all UK bank holidays, and additional company closure days (including Christmas–New Year shutdown).\n, • Private healthcare, including virtual and in-person care.\n, • Pension scheme with 8% total contribution (5% employee, 3% employer) on full earnings.\n, • Free daily breakfast, catered lunch, and snacks in-office.\n, • Work at the frontier - collaborate daily with world-class engineers, researchers, and product experts building the next generation of AI and humanoid robotics.\n, • Real ownership - direct access to founding leadership, meaningful input on product direction, and the ability to drive key initiatives from day one.\n