Trabajos concierge en Reino Unido

hackajob is collaborating with Wise to connect them with exceptional professionals for this role. \n Company Description \n Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed. \n Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. \n As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere. \n More about our mission and what we offer. \n Job Description \n Join us solving one of the biggest growth opportunities at Wise; shaping how millions of prospective new Wise customers around the world complete their first transfer to move money across borders with personalized AI Assistant and tailored experiences in each route. \n Today, many of our customers try cross-border transfers for the first time in their life with Wise. They need superior value in price and speed in their specific route, a seamless experience that turns an unfamiliar process into something so effortless, personalized and locally relevant that choosing any other provider becomes unthinkable. \n You'll eliminate these barriers by leading: \n\n • \n Wise AI Assistant: You'll shape and scale our AI-powered concierge that provides personalized, contextual guidance during the first transfer and beyond. You’ll also spearhead new innovative experiences replacing traditional UX screens with agentic conversational banking. \n • \n Tailored Experiences Route-by-Route: You’ll create a systematic approach to harvest insights from assistant and beyond, and rally the organization to win new customers by tailoring the product offering and experiences route by route (e.g. GBP->EUR) working closely with regional, pricing, and payment operations teams. \n\n About the team \n The Send Activation team consists of dedicated world-class engineers, designers, analysts, and researchers working across our offices in London and Budapest. \n Success is measured by new customer send flow conversion rate, monthly new cross-currency send customers, new customer contact rate and customer effort score. \n You will be: \n\n • \n Owning two interconnected high impact areas simultaneously driving the AI Assistant and the route-by-route activation strategy, finding synergies between the insight engine from assistant conversation and core product improvements. \n • \n Shaping Wise's conversational AI banking future taking the AI Assistant from contextual helper to agentic concierge defining the path from chat to conversational transfer setup and scaling interaction mediums to beyond Wise App like MCPs. \n • \n Building a scalable systems for global impact creating systematic frameworks that enable regional teams to win their own routes independently \n • \n Driving customer activation through data, design and experimentation using conversion funnels, AI-generated insights, competitor benchmarks, and A/B testing to identify and capture opportunities route by route and also global step changes. \n • \n Collaborating across the organization working with Platform team on shared AI infrastructure, regional teams on local execution, compliance on new capabilities, and engineering and vendors on the cutting edge agentic AI technologies. \n • \n Managing diverse stakeholders by bringing priorities and clarity through customer insights, data, and product sense - making decisions through facts, not opinions \n • \n Leading without authority world-class designers, developers, and analysts to help the team reach their full potential and ship exceptional products \n\n This role will give you the opportunity to: \n\n • \n Shape AI-first product experiences at scale: You'll define how millions of customers interact with AI assistants during their most critical financial decisions - a category-defining opportunity in conversational banking. \n • \n Build 0 -> 1 and 1 -> 100M: From piloting AI capabilities to building systematic playbooks that multiply impact across regions — you'll play new product launches and also scale products to millions of customers. \n • \n Autonomy: Even at this scale you can choose your own path to success - you’ll have the freedom to define the vision with the responsibility for making it happen. \n • \n Flexibility: Be flexible in how and where you work, we understand everyone needs a little something different so we’ll do our best to make it happen. \n • \n Global collaboration and travel: Work with regional teams and vendors across London, Budapest, Tallinn, Austin, Singapore — travel to collaborate and localize the product around the world. \n • \n Path to Leadership: Successful candidates can grow into Product Lead roles in the near future for the broader activation area as it scales. \n\n Qualifications \n A bit about you: \n\n • \n You are an experienced product manager (5+ years) who has solved complex customer-facing problems at global scale, ideally in fintech. \n • \n You have experience with AI/ML-powered products - whether building conversational experiences, recommendation systems, or other AI-first features. You understand the unique challenges of shipping non-deterministic products (LLMs, evaluation, guardrails, iteration loops). \n • \n You are customer obsessed. You approach every problem from the eyes of a first-time user who is nervous about sending their hard-earned money internationally. \n • \n You have a strong sense of UX and a strict attention to UI details, and have a track record of delivering excellent UX. Design skills are a clear desired bonus. \n • \n You eat analytics for breakfast - can use funnel data, cohort analysis, conversion metrics, and qualitative insights to identify, diagnose and prioritize problems. \n • \n You have experience in qualitative design testing, to assess solutions against functional and emotional needs. \n • \n You have experience with experimentation and growth — A/B testing, funnel optimization, and systematic approaches to improving conversion at scale. \n • \n You have a good technical understanding - comfortable discussing LLM architectures, API integrations and can partner effectively with engineers to expedite delivery. \n • \n You are self-driven and a first-principles thinker; you deal well with ambiguity and noise, you can manage two parallel roadmaps, and pave the way for things that haven't been done before. \n • \n You are able to turn a vision into actions with tangible building blocks of a roadmap and hands-on execution at pace to deliver impact faster. \n • \n You have experience in building strong cross-functional team culture for best-in-class engineers, designers, analysts and researchers particularly across locationally distributed team/stakeholders. \n • \n You are excited about shaping the future of agentic AI experiences and moving money globally for millions of customers, businesses and partners around the world! \n\n Additional Information \n Restricted Stock Units (RSUs) & numerous amount of other benefits: https://www.wise.jobs/2020/07/07/benefits-in-our-london-office/ \n • Regular compensation reviews \n • Generous stock options package \n • 25 days holiday (plus the usual bank holidays and three "me days") \n • Generous pension with enhanced company contributions \n • "Mobile Wise" — work remotely for 3 months each year \n • Private medical cover \n • Loads more! \n Ready to shape conversational AI experiences and help millions move money around the world? \n For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive. \n We're proud to have a truly international team, and we celebrate our differences. \n Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers. \n If you want to find out more about what it's like to work at Wise visit Wise.Jobs. \n Keep up to date with life at Wise by following us on LinkedIn and Instagram.

Temporary Concierge ( Day and Night Shift) - City of London \n £14.29 p/h Includes paid break \n Flexible shifts \n We are currently looking for a concierge to join us in 5*, high end residential buildings in and around the City of London on a temporary basis. You will have the luxury of working with one of the largest, award winning property management companies in the city of London. Our client offers shi... \n \n ZIPC1_UKCT

Consultant Solicitor, FCILEx, or Licensed ConveyancerResidential & Commercial Property Law – Private and/or Public SectorRemote-based | Self-Employed | Earn up to 75% of your billing \n Are you a property law professional looking to take control of your career? We're recruiting Solicitors, FCILEx members, and Licensed Conveyancers to join our consultancy on a self-employed basis, with the freedom to build and manage your own client base while keeping the majority of what you bill. \n No minimum PQE is required. What matters most is your ability to win and retain clients. \n The Role \n\n • Handle your own caseload of residential and/or commercial property matters (private and/or public sector)\n, • Set your own fees, hours, and workload\n, • Work remotely, supported by market-leading cloud-based case management and e-systems\n, • Build your practice with the backing of an established consultancy infrastructure\n\n What You'll Earn \n\n • Keep up to 75% of your billings\n, • Guaranteed minimum split of 70%\n, • Access to referrals from large, established clients to help grow your caseload\n\n What We Provide \n\n • Immediate access to accreditations and lender panels\n, • Professional indemnity insurance cover up to £20 million\n, • Market-leading cloud-based CMS and electronic systems\n, • Free calls via our dedicated app\n, • A dedicated concierge team for operational, legal, and training support\n, • A technical head available for operational and legal guidance\n, • Access to nationwide offices, meeting rooms, and up to 100 days of hot-desking per year\n, • Genuine work-life balance with full remote-working flexibility\n\n About You \n\n • Qualified Solicitor, FCILEx, or Licensed Conveyancer\n, • Experience in residential and/or commercial property law (private and/or public sector)\n, • A proven ability (or strong potential) to win and retain your own clients\n, • Comfortable working autonomously as a self-employed consultant\n, • Individuals and existing teams are both welcome to apply\n\n Why Join Us? Unlike many legal consultancies, we don't impose a minimum PQE requirement — we're focused on finding driven property law professionals who want genuine autonomy, backed by robust infrastructure and support, without giving up the earning potential and flexibility of consultancy work. \n Interested? Apply now or contact us for a confidential chat with one of our Recruitment Executives.

We are delighted to be working in partnership with one of the UK’s leading retail businesses, home to well-known high-street brands and employing over 6,000 people, across a growing estate of over 275 locations. They have a lean, high-trust technology team internally, supporting a modern infrastructure (Microsoft 365, Intune, Meraki, Arctic Wolf SOC, Abnormal Security) and are now looking to onboard an Infrastructure and Security Engineer. \n In this unique and broad role, you will play a part in a team responsible for infrastructure and endpoints, security operations, identity and email security and automation & patch management. The role involves a degree of mentorship of first-line engineers and engagement with security specialists to evaluate and introduce new platforms. \n As well as more complex areas of Infrastructure, key areas of responsibility in your first 12 months will include: \n\n • Security Posture: Mature the CIS Framework alignment and be a key technical driver in the cyber security roadmap\n, • SOC Relationship: Design playbooks and tune detection with Arctic Wolf's Concierge Team\n, • Compliance: PCI-DSS audit cycle running smoothly; IR and DR plans tested and current\n\n The ideal candidate will have strong experience of Infrastructure and Network connectivity, along with experience in a Microsoft environment including 365, Entra ID and SharePoint. They will understand IT compliance audit processes such as PCI-DSS, as well as some hands-on cyber security experience. The role will offer plenty of autonomy and ownership over the cyber security roadmap and so would appeal to a candidate in a combined role, who wishes to expand their cyber security knowledge and progress their career in this area. \n If you're at a point in your career where you want to move beyond being one voice in a large team and shape the security posture of a whole organisation, please apply and we would love to hear from you!

HANDYPERSON \n\n • Rendall & Rittner • £38,000 - £40,000 • Fulham Reach - W6 9RU • Monday - Friday\n\n DEVELOPMENT DETAILS \n Join a prestigious riverside community of around 744 luxury homes where five-star amenities meet a friendly, village feel. You’ll be part of a 24/7 service culture alongside concierge and on-site teams, supporting residents who enjoy a pool and spa, private cinema and a virtual golf suite. The setting is modern, beautifully maintained and well-connected, with multiple Underground lines a short walk away—making your working day varied, active and people-focused. \n ROLE EXPECTATIONS \n You will be the on-site go-to for general maintenance, reactive repairs and presentation standards across the development. Most days you’ll complete painting and decorating to a high standard, tackle minor plumbing fixes, care for communal areas and coordinate with the concierge and management team to keep everything running smoothly. You’ll balance planned tasks with responsive support, always with a welcoming, resident-first approach. \n WHAT SUCCESS LOOKS LIKE \n\n • Residents feel listened to and supported, with issues acknowledged and resolved promptly.\n, • Communal areas look immaculate through consistent upkeep, touch-ups and deep cleans.\n, • You complete first-time fixes safely and efficiently, escalating only when needed.\n, • You plan your day effectively, keeping accurate records and communicating progress.\n, • Health and safety procedures are followed without exception, with risks identified early.\n, • You collaborate seamlessly with concierge, contractors and the management team.\n\n HOW YOU'LL SPEND MOST OF YOUR TIME \n\n • Delivering painting and decorating across communal areas to a high, consistent finish.\n, • Carrying out minor plumbing repairs, such as leaks, blockages and fixture adjustments.\n, • Performing small fabric repairs and basic maintenance (e.g., doors, locks, fixtures).\n, • Cleaning tasks including carpet cleaning and operating the outdoor ride-on scrubber.\n, • Proactively inspecting the development, logging jobs and completing checklists.\n, • Assisting residents and liaising with contractors to coordinate remedial works.\n\n WHO THIS ROLE IS FOR \n\n • You take pride in high-quality workmanship and presentation standards.\n, • You’re personable, calm under pressure and focused on great resident service.\n, • You’re safety-conscious, organised and comfortable managing a busy workload.\n, • You’re practical, hands-on and happy working indoors and outdoors in all seasons.\n, • You hold a full, clean UK driving licence and are confident moving equipment safely.\n\n EXPERIENCE THAT HELPS \n\n • Painting and decorating in residential or hospitality settings to a high standard.\n, • Basic plumbing troubleshooting and repairs in occupied properties.\n, • Using carpet cleaning equipment and ride-on scrubber/dryers.\n, • Working within a large residential development, hotel or leisure environment.\n, • Familiarity with maintenance logs, checklists and simple digital reporting tools.\n\n WHAT WE OFFER \n\n • 20 Days plus bank holidays\n, • Enrolment into the Rendall & Rittner pension scheme\n, • Employee assistance programme supporting family, health, money and work\n, • Employee referral scheme\n, • Team uniform* subject to development\n, • Fully funded training and development opportunities\n, • Access to discounts across travel, retail, fitness and entertainment\n\n ABOUT RENDALL & RITTNER \n Rendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo. \n We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year. \n HOW WE HIRE \n\n • Initial conversation with our talent team\n, • Interview focused on practical maintenance skills, customer service approach, problem-solving, safety awareness and how you prioritise workload in a live residential setting\n\n We aim to complete the process within two to three weeks and communicate clearly throughout. \n INTERESTED? \n Apply with your CV. \n All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required. \n A full, clean UK driving licence is essential. \n Appointment is subject to a valid DBS check.

GENERAL MANAGER \n\n • Rendall & Rittner up to £95,000 Centre Point - WC1A 1DB Mon - Fri 0830 - 1730\n\n DEVELOPMENT DETAILS \n Step into a landmark luxury residence in the heart of the West End, where floor-to-ceiling views meet hotel-style amenities. Youll lead operations for a vibrant community with a 24-hour concierge, pool, spa, gym, sauna, cinema and a stylish residents lounge. With Soho and Covent G... \n \n ZIPC1_UKTJ

Job Title: Building ManagerWorking Hours: Monday to Friday 7:30AM - 5PM and Saturday 8AM - 12PMLocation: East LondonRole Overview We are seeking a professional, service-oriented Building Manager to be the first point of contact for our guests and visitors. The Building Manager will provide exceptional customer service, assist with inquiries and requests, and ensure a welcoming, efficient experience for everyone interacting with the property.Key Responsibilities \n\n • Greet guests and visitors in a polite, friendly, and professional manner.\n, • Respond promptly to inquiries via front desk, phone, email, and in-person.\n, • Provide information about the building's facilities, amenities, and local services.\n, • Coordinate and manage guest requests such as reservations, transportation arrangements, deliveries, and package handling.\n, • Maintain accurate records of guest interactions and requests.\n, • Monitor public areas for cleanliness and safety; report or escalate maintenance or security issues as needed.\n, • Assist with access control procedures, visitor registration, and issuance of temporary passes where applicable.\n, • Collaborate with other departments (maintenance, security, management) to resolve guest issues and ensure smooth operations.\n, • Uphold standards of confidentiality, professionalism, and customer service at all times.\n\n Required Qualifications & Skills \n\n • Strong customer service and interpersonal skills.\n, • Excellent verbal and written communication.\n, • Attention to detail and good organizational skills.\n, • Ability to multi-task and remain calm under pressure.\n, • Professional appearance and demeanor.\n, • Reliability and punctuality.\n\n Desirable Attributes \n\n • Previous experience in a concierge, front desk, hospitality, or customer-facing role.\n, • Problem-solving attitude and ability to anticipate guest needs.\n, • Familiarity with common property management or visitor management systems.\n\n Working Conditions \n\n • This role involves regular interaction with residents and staff and may require standing for extended periods.\n, • Shift patterns and hours will be discussed at interview.\n

DescriptionOverview We want to drive and develop partnerships with retail brands to deliver best in market offers for our corporate clients and concierge members globally. We want this part of our service to be commercially driving revenue across the business. Your role as Senior Partnership Manager will be driving growth across EMEA by securing new partnerships across various industries, identifying relevant brands and retailers, negotiating the best rates and offers for our members. You will take full accountability for your partnerships ensuring you deliver on all client and member requirements focusing on driving increased engagement online and offline, ensuring the business has excellent knowledge of your partnerships, as well as identifying other revenue opportunities such as commission. Your enthusiasm to secure great offers and benefits will ensure we’re consistently adding value to our core service offering. You will always be up to date with current market trends and what competitors are delivering, ensuring our members are receiving unique, exciting partnerships which are best in market. You must be eager to develop your knowledge based on where Ten is growing or where corporate clients require. Alongside driving strategic partnerships and revenue growth, you will lead and develop a small team, ensuring high performance, continuous improvement, and alignment with our global retail offers strategy.You will always be thinking ahead, being innovative and creative with identifying new ideas and suppliers ensuring that you are playing an active part in developing our Global Retail Offers Strategy.Key ResponsibilitiesLead, coach and develop a small team, providing guidance, performance support and opportunities for professional growth while fostering a collaborative and high-performing culture.To take full accountability for the partnerships and contracts you secure; ensuring offers are better than or best in market, events are unique and compelling and where it’s right to secure commission agreements To maintain relationships with partners during an offer period to ensure we are nurturing an ongoing sustainable relationship for future growth; repeating successful partnersTo monitor performance of partnered suppliers and ensure they are delivering a consistently high-quality service; driving improvements to member satisfaction/NPS and efficiencies Monitor redemption, data analytics and demand of a brand or service to ensure it’s resonating with the member base. Based on this continued understanding make improvements to the team strategy by client and region; ensuring we have offers or events in place which are driving engagement, acquisition, loyalty and revenueWork closely with Content and Marketing department ensuring all offers and events have maximum exposure to members To be continuously aware of competitors and what they are delivering to ensure we are always one step ahead in the market To ensure you are fully aware of all best practice and are consistently adhering to these To have a holistic strategy for approaching partners; ensuring we have a consistent sourcing approach and methodology Be accountable for improving efficiency across the team; continuously developing and improving processes, sharing successes and implementing processes learnt from other teams or regions Propose and implement new strategies, campaigns and processes to impact on the growth of new and existing clients; to positively impact on member satisfaction/NPS, corporate revenue and efficiencies Contribute to wider strategic goal for the global team or for wider region with support from Global Director and Head of Region To manage your workload in the most effective way in order to deliver on the requirements of the client and internal deadlines To create and nurture a culture of success, professionalism, and mutual support within the teamWork with Client Services and Regional Business Development Managers with any client related matters; supporting on new business proposalsBe available to lead, maintain and support on any established client relationships RequirementsSkills & QualificationsExperience in procuring products, benefits and offers, contract management and negotiationBroad working knowledge of key retail brands across a range of sectors Ability to initiate and lead on new business initiatives and proposal; ensuring these are aligned with the team’s key objectives Can demonstrate experience of working within a customer-lead industry and strives to continuously deliver excellent customer serviceProven track record of negotiating and procuring offers Natural commercial drive; always seeking new opportunities and creativity with the partnerships, clients or internal stakeholders. A natural networker who can develop and implement new initiatives to commercially impact the team and business A passion for working in a business that places members and customer service at their core as well as commercial successA natural communicator who always takes the time to keep their team and colleagues informed and up to dateGreat people skills; you will be recognised as a supportive, effective and highly driven colleague. Having the ability to work effectively and professionally during period for high pressure Guidelines for Hybrid/Home Office:This role requires candidates to commute to the office at least 2-3 days per week. Please note this is a non-negotiable requirement.A secure home office at your confirmed address, free from background noise or other distractions when working remotelyInternet service must meet minimum requirements and minimum speed check must be completedBenefitsOur people are at the heart of the business, and we have a culture of recognition and reward - both through regular appraisals but also annual Extra Mile Awards where we celebrate those who have gone that extra mile in their role. We also encourage all our staff to incorporate their aspirations and interests into their career at Ten and we are there every step of the way in supporting development.Rewards designed around you:A competitive salary will be offered depending on experienceOffer flexible work arrangements including Hybrid work possibilitiesAnnual Leave of 25 days per annum and an additional 3 extra days of annual leave in the third yearOne (1) month paid Sabbatical after every 5 years of Service, without tapping into annual leaveEmployer-contributory company pension (with a scheme that allows full decision making about what investments are made, levels of risk, ethical funds etc.)Lucrative Ten Loyalty Rewards programRemote Working Holidays - Travel and Work for up to 4 weeks per year!Access to lots of great travel and entertainment discounts as our clients’ members would!Be part of our global, dynamic, and inclusive Team, with diversity at its core.Possibility of growth within a dynamic and international companyWho Are WeTen is a leading lifestyle and concierge company helping our clients discover, organise, enjoy and get the most from life. We partner with global financial institutions and other premium brands to attract and retain wealth and mass affluent clients. Established in the UK in 1998 and with over 25 years of experience, Ten operates in over 20 cities worldwide, in over 26 languages, with 65% of our workforce globally distributed and is publicly listed on the London Stock Exchange ('TENG'). We were the first concierge business to be awarded the B Corp certification in the UK in 2023.Ten’s strategy focuses on four key areas: deliver a world-class member experience, invest in technology, expand contracts with new and existing clients as well as develop our foothold in new markets by leveraging our market-leading service proposition.At Ten, you’ll be part of a global, dynamic, and inclusive team, with diversity at its core and endless opportunities for growth.Join us and experience a workplace where you can truly thrive. Commitment to Diversity We encourage diverse philosophies, cultures, and experiences. We appreciate diversity and are dedicated to creating an inclusive work environment for our employees. This idea unites the teams at TEN. All aspects of our relationship, including the decision to hire, promote, discipline, or terminate, will be based on merit, competence, performance and business needs.“Ten works with a small preferred supplier list of recruitment agencies only. Please note we are not accepting any further recruitment agencies at this time. Ten Group is not responsible for any fees related to unsolicited resumes.”Job SummaryID: D9CDB01712Department: PropositionType: full time

Concierge - Luxury Residential DevelopmentLocation: North LondonSalary: Up to £32,000 gross per annumHours: Monday-Friday, 8:00am-6:00pm | Saturday, 9:00am-1:00pmStart Date: ImmediateDevelopment: Luxury residential developmentAbout the RoleWe are looking for a professional, friendly and proactive Concierge to join the team at a prestigious residential development in North London.As the first point of contact for residents, visitors and contractors, you will play an important role in creating a welcoming, safe and well-maintained environment for everyone living and working on the development.This is an excellent opportunity for an experienced Concierge who takes pride in delivering outstanding customer service and enjoys building strong relationships with residents.Key ResponsibilitiesResident & Front-of-House Services \n\n • Provide a professional, warm and welcoming front-of-house service.\n, • Respond to resident enquiries and requests promptly and professionally.\n, • Build positive and professional relationships with residents.\n, • Assist new residents with their move-in and settling-in process.\n\n Security & Safety \n\n • Monitor CCTV and access control systems.\n, • Manage authorised access to the development.\n, • Carry out regular patrols of communal areas, car parks, plant rooms and grounds.\n, • Report and record any security or safety concerns.\n, • Assist with emergency situations when required.\n\n Parcel & Key Management \n\n • Receive and securely store resident parcels.\n, • Maintain accurate parcel and key logs.\n, • Manage the secure collection and handover of parcels and keys.\n\n Estate InspectionsCarry out regular inspections of communal and external areas, including: \n\n • Entrances and communal areas\n, • Lifts, stairwells and corridors\n, • Car parks and refuse areas\n, • External grounds\n, • Plant rooms and service cupboards\n, • Lighting and fire exits\n\n Any faults, damage, leaks, alarms or maintenance issues should be reported promptly.Contractor Management \n\n • Provide access to authorised contractors.\n, • Verify contractor identification and access requirements.\n, • Monitor works taking place across the development.\n, • Report any damage, issues or concerns to the Property Manager.\n\n Administration \n\n • Maintain an accurate site diary.\n, • Record inspections, incidents and contractor visits.\n, • Report maintenance issues and follow up where required.\n, • Assist with resident and site communications.\n\n What We're Looking ForThe successful candidate will have: \n\n • A minimum of 2 years' experience in a Concierge or similar customer-facing role.\n, • Excellent customer service and communication skills.\n, • A professional, approachable and well-presented manner.\n, • Strong organisational and administrative skills.\n, • Good IT skills and attention to detail.\n, • A reliable and proactive approach to their work.\n, • The ability to remain calm and professional under pressure.\n, • A genuine passion for providing excellent service to residents.\n\n Working RelationshipsYou will work closely with the Property Manager, residents, leaseholders, tenants, commercial occupiers, contractors, maintenance teams and emergency services.A Typical DayYour day will include morning estate inspections, CCTV and access monitoring, resident enquiries, parcel management, contractor access and regular patrols of the development.You will also be responsible for afternoon inspections, updating site records, reporting maintenance or security issues and ensuring a thorough handover at the end of the day.What We Offer \n\n • Salary up to £32,000 gross per annum\n, • Monday-Saturday working pattern\n, • Immediate start available\n, • Opportunity to work within a prestigious residential development\n, • Supportive property management team\n, • Varied and resident-focused role\n\n Interested?If you are an experienced Concierge looking for your next opportunity and believe you have the professionalism, customer service skills and attention to detail required for this role, we would love to hear from you.

Role Title Temp Night ConciergeHourly rate: £13-14.80 ph + holiday pay Position Overview PMR are seeking reliable Temp Night Concierge to provide night-time front-of-house support for short-term assignments. The Temp Night Concierge will be responsible for maintaining a safe, welcoming environment during overnight hours, addressing resident and guest needs, and performing routine concierge and security-related duties.Key Responsibilities \n\n • Greet residents, guests, and vendors arriving during overnight hours in a professional, courteous manner.\n, • Monitor building entrances, common areas, and security systems; report any incidents or maintenance issues promptly.\n, • Manage after-hours access requests, including signing in visitors and verifying credentials.\n, • Respond to resident requests and service inquiries, escalating to supervisors or emergency services as needed.\n, • Conduct periodic rounds of the property to ensure cleanliness, safety, and that doors/gates are secure.\n, • Maintain accurate logs of nightly activity, incidents, and any visitor or contractor access.\n, • Coordinate with daytime staff to relay important information, follow-ups, or outstanding requests.\n, • Perform light administrative tasks (answering phones, dispatching messages, handling deliveries) as required.\n\n Qualifications \n\n • Previous experience in concierge, front desk, security, or customer service roles preferred.\n, • Strong communication and interpersonal skills; professional demeanor at all times.\n, • Ability to work independently overnight shifts and handle emergency situations calmly.\n, • Basic familiarity with security systems, access control, and incident reporting.\n, • Comfortable using phone systems, logbooks, and basic computer applications.\n, • Right to work in the country where the assignment takes place (as applicable).\n\n Shift and Assignment Details \n\n • Temporary role covering night shifts. Specific shift hours and assignment length will be confirmed at time of scheduling.\n, • Candidates must be available for overnight shifts and flexible to cover varying short-term bookings.\n

Night Concierge - High-End Residential\n Location: Central LondonSalary: £28,000 - £30,000 \n Hours: Wednesday-Friday + every other SaturdayShift: 7pm - 7amEmployment: Full-time/Permanent The Opportunity\n An excellent opportunity has arisen for a Night Concierge to join a small, prestigious residential building in London, comprising of 30 flats. \n This is a fantastic role for someone who takes pride in delivering a professional, discreet and first-class service to residents and guests. Working as part of a small team, you will be responsible for the smooth running of the front of house throughout the night. Key Responsibilities\n\n • Providing a warm, professional and discreet welcome to residents and guests\n, • Managing the reception and front-of-house area throughout the night\n, • Monitoring access to the building and ensuring appropriate security procedures are followed\n, • Handling resident requests and enquiries in a calm and professional manner\n, • Managing deliveries, post and couriers\n, • Monitoring CCTV and building systems\n, • Conducting regular checks of communal areas and reporting any issues\n, • Responding appropriately to maintenance issues, incidents and emergencies\n, • Liaising with contractors, emergency services and relevant stakeholders when required\n, • Maintaining accurate handover notes and communicating important information to the day team\n, • Ensuring the building remains secure, well-presented and running smoothly overnight\n, • Providing consistently high levels of customer service to residents\nAbout You\n We're looking for someone who is professional, reliable and genuinely enjoys working in a customer-facing environment. \n You will ideally have: \n\n • Previous experience in a residential concierge or front of house role\n, • Excellent communication and interpersonal skills\n, • A polished and professional presentation\n, • A calm and composed approach, particularly when dealing with unexpected situations\n, • Strong attention to detail and good organisational skills\n, • The ability to work independently and use initiative during the night\n, • A discreet and professional approach when dealing with residents and their personal requirements\n, • Previous experience within a luxury residential, five-star hotel or premium environment is advantageous\nSalary & Benefits\n\n, • £28,000-£30,000 per annum\n, • Permanent, full-time position\n, • 28 days' annual leave including bank holidays\n, • Company pension scheme\n, • Long-term career development opportunities\n, • Opportunity to work within a prestigious residential environment\n, • Professional and supportive working environment\n\n This is an ideal opportunity for an experienced Night Concierge, Night Porter or Night Front of House professional looking to move into a high-end residential environment and build a long-term career in luxury property.

Infrastructure & Security EngineerWe are delighted to be working in partnership with one of the UK’s leading retail businesses, home to well-known high-street brands and employing over 6,000 people, across a growing estate of over 275 locations. They have a lean, high-trust technology team internally, supporting a modern infrastructure (Microsoft 365, Intune, Meraki, Arctic Wolf SOC, Abnormal Security) and are now looking to onboard an Infrastructure and Security Engineer. In this unique and broad role, you will play a part in a team responsible for infrastructure and endpoints, security operations, identity and email security and automation & patch management. The role involves a degree of mentorship of first-line engineers and engagement with security specialists to evaluate and introduce new platforms.As well as more complex areas of Infrastructure, key areas of responsibility in your first 12 months will include:Security Posture: Mature the CIS Framework alignment and be a key technical driver in the cyber security roadmapSOC Relationship: Design playbooks and tune detection with Arctic Wolf’s Concierge TeamCompliance: PCI-DSS audit cycle running smoothly; IR and DR plans tested and currentThe ideal candidate will have strong experience of Infrastructure and Network connectivity, along with experience in a Microsoft environment including 365, Entra ID and SharePoint. They will understand IT compliance audit processes such as PCI-DSS, as well as some hands-on cyber security experience. The role will offer plenty of autonomy and ownership over the cyber security roadmap and so would appeal to a candidate in a combined role, who wishes to expand their cyber security knowledge and progress their career in this area.If you’re at a point in your career where you want to move beyond being one voice in a large team and shape the security posture of a whole organisation, please apply and we would love to hear from you!Screening Q’s:Do you have strong experience of administering MS 365, including Entra ID and SharePoint?Have you previously worked in a role which combines core infrastructure with cyber security?Do you understand compliance and auditing processes such as PCI-DSS or similar? Are you eligible to live and work in the UK and happy to work 3 days per week in London?Location: London/Hybrid – office 3 days per weekSalary: 45k - 55k + bonus + benefitsRef: 1354227

DescriptionAt Ten our goal is simple, to become the most trusted service business in the world. We are already the global market leader for lifestyle management and concierge services, providing services from a strong global office network with over one thousand employees. We deliver our service through a combination of Ten’s proprietary, unique technology-enabled platform and the expertise of our highly trained lifestyle managers. Ten is growing quickly and has ambitious plans to innovate and to keep inspiring and to continue to improve the lives of millions of members. Will you help take us there? The roleWe are looking for a Senior Account Manager to join us in London. In this role, your primary responsibilities will be to manage our existing client programmes. This is a high-impact role, requiring a high degree of accountability and engagement with senior leadership. It’s your chance to define our position in the region and create results that influence Ten’s global business. Key responsibilities:Strategic Account Growth Develop and deliver an ambitious Growth Plan by building a strong network of stakeholder relationships within the client organization and influencing client strategy to unlock growth opportunities.Account Management Oversee the successful delivery of the corporate programmes, meeting shared objectives and success metrics.Manage the governance process, with monthly meetings and quarterly strategic business reviews. Resolve day-to-day issues promptly and escalate appropriately.Maintain strong internal communication to ensure all relevant teams are up to speed on key priorities and activities.Share good news both externally and to relevant teams internally. Raise invoices in a timely manner and ensure payment is promptly received. Management Information, Data and Market Intelligence Provide accurate, timely reports for clients. Analyze complex data trends and translate insights into actionable plans. Stay ahead of market and competitor trends, sharing insights with relevant internal stakeholders. RequirementsMinimum 5 years of experience in a similar role.Proven experience in strategic account management, preferably within banking, lifestyle, or concierge services. Strong understanding of commercial strategy and stakeholder engagement. Exceptional organizational skills with the ability to manage multiple projects simultaneously. Excellent communication and interpersonal skills. Proactive, hands-on approach with the ability to work independently and make sound decisions. Proficiency in CRM systems and business intelligence tools. Proficiency in Microsoft Office applications, including Excel, Word, and PowerPoint. Ability to work in a fast-paced, dynamic environment with a high level of adaptability. Performance-Driven with a demonstrated ability to drive success and achieve business targets through strategic initiatives. Fluent in English.Guidelines for Hybrid/Home Office :Located in London.Please note that you will be asked to enter into a hybrid working arrangement - at least 2x a week in the office.A secure home office at your confirmed address, free from background noise or other distractions.You must meet our minimum internet speeds if you want to work in our hybrid model and this will be checked during the recruitment process and again when you join. We also have a great office that you can work from as an alternative.BenefitsOur people are at the heart of the business and we have a culture of recognition and reward - both through regular appraisals but also annual Extra Mile Awards where we celebrate those who have gone that extra mile in their role. We also encourage all our staff to incorporate their aspirations and interests into their career at Ten and we are there every step of the way in supporting development. Rewards designed around you:A competitive salary depending on experience.Hybrid working. You can combine working from home and working from the office.Paid time away from work. Our employees enjoy a competitive paid time off package, including a paid day each year to volunteer time for a good cause that is important to them.Paid Sabbaticals. One (1) month paid Sabbatical after every 5 years of Service, without tapping into annual leave.Extra Rewards. Lucrative Ten Loyalty Rewards program which includes a bonus and gift to say thank you for being part of Ten.Remote Working Holidays - possibilities to Travel and Work anywhere in the world!Employee Discounts. Access to lots of great travel and entertainment discounts as our clients’ members would!Be part of our global, dynamic, and inclusive Team, with diversity at its core.Genuine career opportunities within a dynamic and international company. Commitment to DiversityWe encourage diverse philosophies, cultures, and experiences. We appreciate diversity and are dedicated to creating an inclusive work environment for our employees. This idea unites the teams at TEN. All aspects of our relationship, including the decision to hire, promote, discipline, or terminate, will be based on merit, competence, performance and business needs. Job SummaryID: 68CA7ABC27Department: Client ServicesType: full time

Job Title: Electronic Trading Governance and Controls Director \n Location: London \n Corporate Title: Director \n \n Electronic Trading Governance and Controls (ETGC) is part of the Market Conduct Office (MCO) within Investment Bank Central and is responsible for electronic trading governance and control frameworks relating to operational risk, conduct risk and regulation, in the Investment Bank and beyond. \n Residing within the Front Office and reporting up into the Head of the IB, MCO provides governance and oversight for all DB activities related to market conduct and Electronic Trading. \n Deutsche Bank is one of the leading providers of Electronic Trading solutions globally and has implemented a risk and control framework and governance structure to manage the risks of electronic trading across business, IT and production support. \n \n You will be joining the Electronic Trading Governance and Control function, primarily focusing on conduct risk, and supporting regulatory risks and interactions. \n \n What we’ll offer you \n \n A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its centre. \n \n You can expect: \n\n • Hybrid Working - we understand that employee expectations and preferences are changing. We have implemented a model that enables eligible employees to work remotely for a part of their working time and reach a working pattern that works for them\n, • Competitive salary and non-contributory pension\n, • 30 days’ holiday plus bank holidays, with the option to purchase additional days\n, • Life Assurance and Private Healthcare for you and your family\n, • A range of flexible benefits including Retail Discounts, a Bike4Work scheme and Gym benefits\n, • The opportunity to support a wide ranging CSR programme + 2 days’ volunteering leave per year\n\n \n Your key responsibilities \n\n • Enhance and maintain the Electronic Trading conduct risk and control framework.\n, • Manage the conduct risk assessment process and challenge business self-assessments by conducting independent reviews and recommending enhancements where required.\n, • Work with 1st and 2nd line functions to assist with related processes including for Inventories and Material Change.\n, • Support audit and regulatory reviews and projects in relation to Electronic Trading.\n, • Work with the wider ETGC team and technology to document requirements, prioritise development, test and sign off changes to risk assessment, MI and workflow systems, in support of streamlining and converging the various types of assessments.\n, • Support Electronic Trading governance forums by preparing materials and minutes.\n\n \n Your skills and experience \n\n • Deep knowledge of Electronic Trading and/or risk management frameworks, automated and Algorithmic Trading including DEA.\n, • Deep knowledge of relevant regulation including MiFID, MAR and Senior Managers Regime, or equivalent.\n, • Background in conduct risk management, Audit, Compliance or related consulting roles.\n, • Experience in working with auditors, regulators, 1st line (business and technology) and 2nd line functions.\n, • Solid oral and written communication to senior management.\n, • Exceptional stakeholder management skills.\n\n \n How we’ll support you \n\n • Flexible working to assist you balance your personal priorities\n, • Coaching and support from experts in your team\n, • A culture of continuous learning to aid progression\n, • A range of flexible benefits that you can tailor to suit your needs\n, • We value diversity and as an equal opportunities’ employer, we make reasonable adjustments for those with a disability such as the provision of assistive equipment if required (e.g. screen readers, assistive hearing devices, adapted keyboards)\n\n \n About us \n Deutsche Bank is the leading German bank with strong European roots and a global network. Click here to see what we do. \n \n Deutsche Bank in the UK is proud to be named in The Times Top 50 Employers for Gender Equality and has been awarded a Gold Award from Stonewall and named in their Top 100 Employers. \n \n If you have a disability, health condition, or require any adjustments during the application process, we encourage you to contact our Adjustments Concierge on adjustmentsconcierge@db.com to discuss. \n \n We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. \n Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. \n \n We welcome applications from all people and promote a positive, fair and inclusive work environment.

Location: Mayfair, London (office/site based) \n Contract type: Full-time \n \n Help build an exceptional lifestyle by executing with excellence. \n We are looking for a highly organised, reliable and diligent Executive Lifestyle Assistant to support a fast-moving entrepreneur. \n This is a hands-on, execution-focused role combining executive assistance with personal concierge support. \n The successful candidate will create a friction-free environment by managing administration, logistics and practical day-to-day needs, allowing the principal to focus on strategy, technology, investment and long-term planning. \n \n Responsibilities \n\n • Calendar management\n, • Travel booking and coordination\n, • Packing and unpacking\n, • Carrying and managing luggage\n, • Restaurant and hotel reservations\n, • Personal shopping and errands\n, • Purchasing, returns and deliveries\n, • Expense management\n, • Administrative support\n, • Document organisation\n, • Supplier and contractor coordination\n, • Supplier quality control\n, • Wardrobe and dry-cleaning coordination\n, • Household and property logistics\n, • Appointment and event bookings\n, • Lifestyle and concierge support\n\n \n We are looking for someone who is \n\n • Exceptionally organised\n, • Highly reliable\n, • Calm under pressure\n, • Detail-oriented\n, • Proactive and practical\n, • Honest, discreet and trustworthy\n, • Willing to help with hands-on tasks\n, • Able to follow systems accurately\n, • Comfortable using AI tools and modern software\n, • Flexible when plans change\n\n \n Not required \n \n This role does not require you to be a strategist or make major business decisions. \n \n It is not a purely desk-based role. You should be equally comfortable organising a calendar, carrying luggage or checking supplier deliverables. \n Clear thinking, discipline and excellent execution are valued more than strong opinions. \n \n Our philosophy \n We believe exceptional execution creates exceptional freedom. \n The role exists to reduce friction, improve organisation and support a high-quality lifestyle.

About Jumeirah \n \n Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world. \n \n About Jumeirah Carlton Tower \n \n Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop health club and spa with London’s largest naturally lit swimming pool. \n \n About the Job \n \n An opportunity has arisen for a Housekeeping Supervisor to join us at Jumeirah Carlton Tower. \n \n The main duties and responsibilities of this role are: \n \n\n • Lead daily operations within assigned area (Front Office, Guest Relations, Butler, Lounge, Concierge, Housekeeping, Floral, Laundry).\n, • Conduct pre-shift briefings, allocate tasks, and monitor performance to maintain service excellence.\n, • Ensure guest satisfaction by handling escalated issues promptly, personalizing service for VIPs, and maintaining confidentiality.\n, • Monitor compliance with standards, including LQA, HACCP, health & safety, grooming, and brand protocols.\n, • Train and coach team members, delivering on-the-job guidance and supporting skill development for service excellence.\n, • Manage resources effectively, overseeing inventory, requisitions, and equipment care to minimize wastage and maintain readiness\n\n \n About you: \n \n The ideal candidate for this position will have the following experience and qualifications: \n \n\n • Proven ability to build and manage relationships with key internal stakeholders\n, • High School Diploma required; Diploma or Degree in Hospitality Management preferred\n, • 2–4 years’ experience within Rooms Division or related hospitality functions\n, • Strong operational understanding of guest service delivery, with the ability to work collaboratively across departments\n\n \n About the Benefits \n \n At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. \n \n Benefits include - \n \n\n • Supportive and inclusive work environment\n, • Access to Learning & Development programmes and clear career pathways\n, • Opportunities for internal mobility within our global network\n, • Colleague discounts on food, beverage, and hotel stays worldwide\n, • Health care and insurance benefits\n, • Competitive salary + excellent service charge\n, • Extra holiday for significant Birthdays (21.30.40. etc.)\n, • Jumeirah perks website access – discount\n, • Dry cleaning of uniform or Business attire\n, • Meals on duty!\n

Receptionist \n Hedge Fund \n Up to £40K \n Temp/temp-perm \n Fully office-based \n 8am – 5pm/9am – 6pm \n 2-Rec/NCWMK \n \n About the Client: \n An exciting opportunity with a globally leading hedge fund now looking for a dependable Receptionist with an exceptional sense of customer service. \n \n Applicants should be immediately available. \n \n About the Receptionist Role: \n This is a dynamic Receptionist role working alongside another Receptionist, and responsibilities will include (but are not limited to): \n\n • Providing outstanding guest experience\n, • Management of meetings, including troubleshooting and problem-solving any scheduling conflicts\n, • Hospitality responsibilities, including organisation of lunches, equipment checks and setting up telecommunications\n, • Consistent, prompt and professional handling of a high volume of phone calls and messages\n, • Reporting and escalation of any maintenance issues\n, • Maintaining stock and presentation of pantries and office inventories\n, • Co-ordination with the housekeeper on the pristine presentation of the office\n, • Other ad-hoc administrative support\n\n \n Candidate Specification: \n\n • Reception/concierge experience in corporate environment is necessary\n, • The ideal candidate will be happy to settle into this position for the next couple of years, rather than viewing it as a short-term stepping stone\n, • High call volume/switchboard experience\n, • Microsoft Office Applications, specifically MS Outlook calendar management experience\n, • Highly professional and positive presence and demeanour\n, • Dependable and punctual\n, • Strong sense of customer service\n, • Ability to exercise discretion and independent judgement\n, • Attention to detail and accuracy\n, • Ability to maintain composure under pressure\n\n \n Additional Information: \n\n • 8am – 5pm on some days, and 9am – 6pm on others – you will need to be prepared to be flexible\n, • Fully office-based\n, • Up to £40K\n, • Additional benefits\n\n \n This is an excellent temp to perm opportunity to develop your career in a leading hedge fund!

Job Title Market & Valuation Risk Management – Valuation Control: Commodities- Energy trading Valuation Risk Manager \n Location London \n Corporate Title Vice President \n \n The Chief Risk Office has Group-wide responsibility for the management and control of all credit, market, operational, enterprise and liquidity risks and has the responsibility of continual development of methods for risk measurement, frameworks and creating a bank wide strong risk culture. \n \n You’ll be joining the MVRM - Valuation Control (VC) Team, a centralised function of valuation and risk professionals within the Chief Risk Office (CRO) responsible for the independent valuation of fair value/trading positions for Deutsche Bank. VC acts as internal advisor on valuation issues and operates as a centre of excellence for valuation, reserving, day 1 recognition and prudent valuation. \n \n Your role will be to oversee the operation of Commodities Energy trading Valuation control and governance processes.You will also be involved in the setting up of the new business , Independent Price Verification and Prudent Valuation process performed by the global team. \n \n What we’ll offer you \n \n A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its centre. \n \n You can expect: \n\n • Hybrid Working - we understand that employee expectations and preferences are changing. We have implemented a model that enables eligible employees to work remotely for a part of their working time and reach a working pattern that works for them\n, • Competitive salary and non-contributory pension\n, • 30 days’ holiday plus bank holidays, with the option to purchase additional days\n, • Life Assurance and Private Healthcare for you and your family\n, • A range of flexible benefits including Retail Discounts, a Bike4Work scheme and Gym benefits\n, • The opportunity to support a wide ranging CSR programme + 2 days’ volunteering leave per year\n\n \n Your key responsibilities \n\n • Reviewing daily and monthly Independent Price Verification, Prudential Value, Fair Value Reserves and Levelling results\n, • Recommending for approval - New trades, Day1 revenue recognition decisions and running Quarterly Fair Value Levelling and Prudent Valuation processes and reporting\n, • Enhancing and developing optimal fair value and prudential valuation methodologies consistent with regulatory technical standards\n, • Defining modeling requirements for illiquid products, understanding model pricing limitations, assessing key valuation risks and uncertainties and dealing with them appropriately\n, • Developing productive relationships with the business, external stakeholders (Audit, Regulators, Data providers) and internal stakeholders (MRM)to ensure that Valuation Risk processes are appropriate and optimally designed to support the provision of services to our clients.\n, • Working closely with colleagues across the bank including Front Office wider MVRM teams. You will face off to senior traders, support the Valuation function in setting up of Energy business and overseeing implementation of all aspects of valuation control including reviewing and approving IPV, reserves, IFRS Levelling, PruVal etc. engaging with stakeholders across Front Office, Risk and Finance.\n\n \n Your skills and experience \n\n • Knowledge of valuation aspects of Commodities Energy products.\n, • Some understanding of accounting and prudent valuation requirements, best practice and market developments\n, • Accounting and or Risk Management qualification: ACA, ACCA, CFA, FRM and/or MSc in Finance or an Economics related degree or equivalent experience\n, • Commodities product knowledge\n, • Strong analytical and quantitative skills\n, • Ability to communicate clearly and effectively to team members, peers and senior stakeholders\n\n \n How we’ll support you \n\n • A culture of continuous learning to aid progression\n, • We value diversity and as an equal opportunities’ employer, we make reasonable adjustments for those with a disability such as the provision of assistive equipment if required (e.g. screen readers, assistive hearing devices, adapted keyboards)\n\n \n About us \n Deutsche Bank is the leading German bank with strong European roots and a global network. Click here to see what we do. \n \n Deutsche Bank in the UK is proud to be named in The Times Top 50 Employers for Gender Equality and has been awarded a Gold Award from Stonewall and named in their Top 100 Employers. \n \n If you have a disability, health condition, or require any adjustments during the application process, we encourage you to contact our Adjustments Concierge on adjustmentsconcierge@db.com to discuss. \n \n We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. \n Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. \n \n We welcome applications from all people and promote a positive, fair and inclusive work environment.

Position: Guest Relations & Guest Experience Manager \n Reports to: General Manager \n Hours: Full-time, 48 hours per week. Evenings, weekends and bank holidays as required. \n Visa Sponsorship: Visa sponsorship may be available for eligible candidates who are currently residing in the UK, subject to meeting UK Skilled Worker visa and immigration requirements. \n \n What will I be doing? \n The Guest Relations & Guest Experience Manager own the guest experience at ...At Sloane from first enquiry to post-stay: engage with guests and build relationships that turn visitors into regulars, hold the line on presentation and service in every guest-facing area, and help raise the hotel’s profile alongside Sales, Marketing and PR. Reports to the General Manager, works alongside all Heads of Department, and steps up as the most senior person on site whenever the General Manager is away. \n \n Key Responsibilities \n Guest engagement & relationships \n\n • Engage with guests before, during and after their stay, building a genuine relationship with each one.\n, • Read each guest’s personality and pitch contact accordingly — attentive and high-touch for those who want it, discreet and straight to the point for those who don’t.\n, • Keep a working record of guest preferences, history and key dates, and brief the relevant team before every arrival.\n, • Personally manage VIP arrivals, welcome cards and bespoke amenities.\n, • Own the response to complaints and service failures, resolving them during the stay wherever possible.\n, • Maintain the concierge knowledge base — dining, access, local partners — and keep Front of House fluent in it.\n\n \n Visibility & profile \n\n • Develop and drive the hotel’s visibility strategy in close partnership with Sales, Marketing and PR.\n, • Turn guest relationships and insight into coverage, referrals and word of mouth.\n, • Host press and VIP visits, representing the hotel as its lead ambassador.\n, • Identify high-potential restaurant and bar guests and convert them into room bookings and repeat clientele.\n\n \n Standards & feedback \n\n • Walk every guest-facing area each morning — rooms, restaurant, bar, public spaces — and log presentation or service defects with the responsible Head of Department.\n, • Conduct and train VIP room inspections.\n, • Track feedback across review platforms and in-stay and post-stay channels; report trends and agreed actions to the General Manager weekly.\n\n \n Curation & events \n\n • Curate guest lists for gatherings and vet group bookings and large F&B reservations against brand and atmosphere criteria.\n, • Plan and run a calendar of intimate guest events.\n, • Review guest-facing copy for tone and accuracy.\n\n \n Team & front of house \n\n • Brief and train front-of-house teams on service and grooming standards, and input into the recruitment of guest-facing roles.\n, • Represent the guest experience in daily operations meetings and agree follow-up actions with Heads of Department.\n, • Take charge of the hotel and its day-to-day operation in the General Manager’s absence.\n\n \n What are we looking for? \n\n • Track record in guest relations or guest experience at luxury outlets, across both Rooms and Food & Beverage.\n, • Emotionally intelligent — quick to read people and adapt your approach to each guest.\n, • A natural relationship-builder, equally at ease with regulars, VIPs and press.\n, • Comfortable partnering with Sales, Marketing and PR to grow the hotel’s profile.\n, • A sharp eye for detail and the judgement to fix issues before a guest ever notices.\n, • Clear, confident writing for guest correspondence, copy and team briefings.\n, • Working knowledge of UK Health & Safety, GDPR and data protection.\n, • Available to work evenings, weekends and bank holidays.\n, • Francophile\n\n \n What will I get? \n\n • Competitive salary based on experience.\n, • Service charge (£9,000–£10,000 per annum, subject to business levels).\n, • Discretionary bonus of up to 20% against KPIs.\n, • Enhanced pension scheme.*\n, • Enhanced annual leave.\n, • Enhanced maternity and paternity pay.\n, • Complimentary meals while on duty.\n, • Private Bupa Health Plan.*\n, • Social events and engagement programmes.\n, • Access to CODE App hospitality benefits.*\n\n *Upon successful completion of the probation period \n \n Who are we? \n We are a 5-star luxury lifestyle boutique hotel located in the heart of Chelsea. Set in a 19th century building next to Sloane Square station and featuring a rooftop restaurant, an intimate cocktail bar, and thirty exceptionally designed bedrooms, the property has been elegantly restored to create unique experiences. \n Within one of London’s most stylish interiors, the hotel combines the quintessentially British style of the Cadogan Estate with a unique French touch. Designed as an exceptional and inspiring destination, it highlights the distinguished and historic pedigree of the Sloane Square Conservation Area in a private and intimate setting. \n Independently run, the hotel employs passionate, focused individuals with a determination to succeed. To assist us in hosting our wonderful clients, we are on the search for the ambassadors of this truly unique property. They will be given the opportunity to make their own mark while delivering an exceptional service of unparalleled quality.

Location: London - Holborn \n Type: Full-Time | Mid-Senior Level \n Department: Operations \n Title: Senior Luxury Experience Designer \n Compensation: Starting from GBP 34,000 to 38,000 \n \n We are Queen of Clubs \n \n We don’t just design trips, we create lifestyles. \n \n Leaders in the B2B Luxury Travel Industry and multi-award-winning, Europe’s most innovative on-site Lifestyle Travel Solutions Creator, Queen of Clubs Group, has been operating since 2009 and has expanded to five different countries with prime location offices in London, Paris, Madrid, Ibiza, Chiasso (CH), Milan. From private aviation and rare access to global events to bespoke journeys, experiences, and beyond, we are the invisible hand behind the world’s wealthiest travelers and their most memorable moments. \n \n We are looking for an Senior Luxury Experience Designer to join our fast-paced, international, and stylish London office in Holborn \n \n YOU WILL \n \n\n • Manage and coordinate LuxuryTravel Requests from A to Z, reporting to the Team Leader\n, • Handle full itineraries, ground operations, hotels, villas, logistics, and exclusive experiences\n, • Communicate daily with luxury suppliers, travel agencies, and international experienced advisors\n, • Design tailor-made itineraries and proposals for elite clientele\n, • Maintain close contact with suppliers and clients to ensure total satisfaction\n, • Use BeConcierge CRM to create and track bookings\n, • Apply strategic sales techniques to close deals and exceed goals\n, • Collaborate with your team to resolve any client concerns swiftly and gracefully\n, • Gather and report client feedback to constantly elevate service\n, • With the right seniority, lead and supervise assistant bookers\n\n \n YOU ARE \n \n\n • Fluent in English (Other languages are a plus)\n, • Deeply passionate about Luxury travel, lifestyle, and service\n, • Based in London – this is an in-office position only\n, • Skilled at working under pressure with flawless attention to detail\n, • Comfortable with quick math, pricing, and costing\n, • Experienced in the travel or hospitality industry, ideally from:\n, • Travel agencies / Tour operators\n, • Concierge companies / Luxury hotels\n, • Wedding or event planning\n, • Family offices or luxury sales roles\n, • Positive, proactive, and client-focused\n, • Motivated, stylish, and ready to grow in a fast-moving environment\n\n \n WE OFFER \n \n\n • A starting salary of £34,000 to 38,00 gross/year, plus great performance-based incentives\n, • MacBook and iPhone provided\n, • A key position within a leading international B2B travel brand\n, • A dynamic, multicultural team of travel experts\n, • An inspiring work environment in the heart of London\n, • Constant learning, innovation, and the chance to shape unforgettable experiences\n, • Real opportunities for growth and leadership\n\n \n YOU LIVE \n Already in London or the surroundings. Please do not apply if this isn't the case.

Membership Manager | Luxury Travel \n We're delighted to be partnering with a highly regarded luxury travel business as they look to appoint a Membership Manager. \n This is an opportunity to join a brand that has built its reputation on delivering exceptional service to a discerning international membership. Every interaction is personal, every journey is thoughtfully curated, and the member experience sits at the heart of everything they do. \n As Membership Manager, you'll be responsible for developing long-term relationships with members, understanding their individual travel preferences and ensuring every experience exceeds expectations. \n The role \n\n • Manage a portfolio of high-value members, acting as their primary relationship contact.\n, • Deliver an exceptional, personalised service across every touchpoint.\n, • Understand members' travel preferences, lifestyle and priorities to create a truly tailored experience.\n, • Build long-term engagement, loyalty and retention.\n, • Work collaboratively with internal teams to ensure seamless delivery.\n, • Proactively identify opportunities to enhance the overall member experience.\n\n We're looking for someone who has: \n\n • Experience within luxury travel, hospitality, concierge, private members' clubs, lifestyle or another premium service environment.\n, • Exceptional relationship management skills.\n, • A naturally proactive, solutions-focused approach.\n, • Outstanding communication skills and impeccable attention to detail.\n, • A genuine passion for delivering world-class customer experiences.\n\n This is a fantastic opportunity to join an ambitious luxury business where service excellence is genuinely at the centre of the organisation. \n If you'd like to learn more, we'd love to hear from you. Please apply via LinkedIn or contact us directly for a confidential conversation.

Job Title Quantitative Trading Engineer \n Location London \n Corporate Title Vice President \n \n Group Strategic Analytics (GSA) is part of Group Chief Operation Office (COO) which acts as the bridge between the Bank’s businesses and infrastructure functions to help deliver the efficiency, control, and transformation goals of the Bank. \n \n You will join the Quantitative Fixed Income Engineering team which builds applications that deliver quantitatively led pricing and trading solutions for the Repo and Rates businesses. Our team develops software using modern development practices to create high quality systems that can be iterated on rapidly and safely. \n You will focus on development of low latency algos, related components and frameworks. You will work closely with engineers, quants and traders to deliver high performance, low-latency trading applications. You will have the opportunity to use your excellent Java skills and experience of modern software development practices to create high quality systems that can be iterated on rapidly and safely. \n \n What we’ll offer you \n A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its centre. \n \n You can expect: \n\n • Hybrid Working - we understand that employee expectations and preferences are changing. We have implemented a model that enables eligible employees to work remotely for a part of their working time and reach a working pattern that works for them\n, • Competitive salary and non-contributory pension\n, • 30 days’ holiday plus bank holidays, with the option to purchase additional days\n, • Life Assurance and Private Healthcare for you and your family\n, • A range of flexible benefits including Retail Discounts, a Bike4Work scheme and Gym benefits\n, • The opportunity to support a wide ranging CSR programme + 2 days’ volunteering leave per year\n\n \n Your key responsibilities \n\n • Implementing and delivering new business functions and non-functional platform improvements\n, • Developing functional and non-functional requirements in close collaboration with other engineers, Quants and Traders\n, • Responsible for participating fully in code reviews as both an author and a reviewer\n, • Responsible for actively improving team software development processes\n\n \n Your skills and experience \n\n • Excellent core Java, preferably on Unix/Linux\n, • High performance and/or low latency development experience\n, • Familiarity with KDB, Q, python, and shell scripting experience in a Unix/Linux environment\n, • Experienced in building and delivering software using modern patterns for continuous delivery\n, • A sound grounding in the principals of computer engineering, preferably educated to bachelor’s degree level (preferably with a technical degree) or equivalent qualification/work experience.\n, • Excellent interpersonal and communication skills with the ability to explain complex requirements in an easily understandable and effective way\n\n \n How we’ll support you \n\n • Flexible working to assist you balance your personal priorities\n, • A culture of continuous learning to aid progression\n, • A range of flexible benefits that you can tailor to suit your needs\n, • We value diversity and as an equal opportunities’ employer, we make reasonable adjustments for those with a disability such as the provision of assistive equipment if required (e.g. screen readers, assistive hearing devices, adapted keyboards)\n\n \n About us \n Deutsche Bank is the leading German bank with strong European roots and a global network. Click here to see what we do. \n \n Deutsche Bank in the UK is proud to have been named The Times Top 50 Employers for Gender Equality 2025 for six consecutive years. Additionally, we have been awarded a Gold Award from Stonewall and named in their Top 100 Employers 2024 for our work supporting LGBTQ+ inclusion. \n \n If you have a disability, health condition, or require any adjustments during the application process, we encourage you to contact our Adjustments Concierge on adjustmentsconcierge@db.com to discuss how we can best support you. Alternatively, you can share your phone number, and a member of the team will be happy to call you to talk through your specific requirements. \n \n We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. \n Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. \n \n We welcome applications from all people and promote a positive, fair and inclusive work environment.

Assistant Estate Manager \n East London \n £38,000 - £40,000 per annum \n \n Ready to take the next step in your property management career? \n \n We're delighted to be recruiting on behalf of a prestigious residential development in East London, seeking an experienced Assistant Estate Manager to join their growing team. \n \n This is an exciting opportunity for someone with a background in residential estates, property management, hospitality or front-of-house operations who enjoys leading people, solving problems and delivering an exceptional customer experience. \n \n Working closely with the Estate Manager, you'll play a key role in the day-to-day management of the estate, supporting the concierge team, overseeing operational performance and helping to maintain the highest standards for residents and leaseholders. \n \n The Role \n No two days will be the same. You'll be responsible for supporting the smooth running of a busy residential estate, ensuring residents receive an outstanding level of service whilst leading and developing the concierge team. \n You'll also deputise for the Estate Manager when required, making this an excellent opportunity for someone looking to progress into a senior management position. \n \n Key Responsibilities \n\n • Support the day-to-day operation of a prestigious residential estate.\n, • Lead, motivate and develop the Concierge and Parcel Team.\n, • Prepare staff rotas and manage holiday and sickness cover.\n, • Handle escalated resident and leaseholder enquiries.\n, • Liaise with contractors, suppliers and external stakeholders.\n, • Produce weekly and monthly operational reports.\n, • Maintain compliance records, estate documentation and operational procedures.\n, • Support recruitment, onboarding and performance management of staff.\n, • Assist with audits, invoicing and administrative reporting.\n, • Manage access control systems, resident fobs and security procedures.\n, • Carry out estate inspections to ensure consistently high standards.\n\n \n About You \n We're looking for someone who can demonstrate: \n\n • Previous experience within residential estate management, concierge management, front-of-house operations or hospitality management.\n, • Experience leading and developing teams.\n, • Excellent communication and customer service skills.\n, • Strong organisational and administrative abilities.\n, • A proactive, solutions-focused approach.\n, • Confidence managing multiple priorities in a fast-paced environment.\n, • Good working knowledge of Microsoft Office.\n, • Experience using estate management systems such as Dwellant would be advantageous.\n\n What's on Offer? \n\n • Salary of £38,000-£40,000 depending on experience.\n, • Company pension.\n, • 30+ Days Annual Leave\n, • Ongoing training and career development.\n, • A supportive and collaborative working environment.\n, • Genuine opportunities for progression.\n, • The opportunity to play a key role within a prestigious residential development.\n\n \n If you're looking to take the next step in your property management career and would like to join a professional team committed to delivering exceptional service, we'd love to hear from you. \n \n Apply today or contact EC Recruitment for a confidential discussion.

Job Title: Night Concierge – Luxury Residential Apartments - London \n Salary: Up to £35,000 \n Location: London \n \n I am on the lookout for a Night Concierge to join this Luxury Residential Apartment building in London. My client is looking for an experienced Concierge from a 5 Star background. As Concierge you will be the first point of contact for the residents, guests, and contractors so we are looking for someone with impeccable customer service skills. \n \n Company benefits \n\n • Competitive salary\n, • Development program with great career opportunities\n\n \n About the venue and company \n\n • UHNW residential apartments\n, • Spa & gym\n, • Central London\n, • Luxury property management company\n\n \n About the position \n\n • Meet and greet the residents & guest on arrival\n, • Direct & coordinate contractors, post, deliveries, guest requests and bookings\n, • Assist the residents with travel arrangements and bookings\n, • Ensure that any maintenance issues are resolved and reported\n, • Act as an ambassador for the brand\n, • Provide a 5- star service\n, • 4 days on 4 days off / 7pm – 7am\n\n \n The successful candidate \n\n • At least 3 years’ previous experience in luxury apartments or hotels\n, • Must be well presented with flawless communication skills\n, • Strong knowledge of London and the local area\n, • Fluent in English, both written and spoken\n, • Be willing to go the extra mile\n\n \n If you are keen to discuss the details further, please apply today or send your cv to ed@corecruitment.com \n \n Get social……. \n http://www.corecruitment.com/ \n https://www.facebook.com/COREcruitmentDOTcom/ \n Tweet us @COREcruitment

Director of Front Office – Stunning Caribbean Location \n \n Location: Caribbean \n \n Package: Competitive base salary + gratuities + accommodation allowance + relocation \n \n Frontier Recruitment is partnering with a luxury five-star resort in the Caribbean to recruit an experienced Director of Front Office. \n \n This is an opportunity for a passionate hospitality leader who thrives on delivering exceptional guest experiences while leading and developing high-performing teams. You'll oversee all Front Office operations, ensuring every guest journey is seamless from arrival through to departure. \n \n What you'll be doing: \n\n • Leading all Front Office operations, including Front Desk, Concierge, Bell Services, Guest Experience and Butler operations\n, • Driving luxury service standards and creating memorable guest experiences\n, • Coaching, mentoring and developing a large, multicultural team\n, • Working closely with Housekeeping, Reservations and other operational departments\n, • Managing staffing, scheduling, service delivery and operational performance\n, • Monitoring guest feedback and implementing continuous improvements\n, • Supporting revenue opportunities through upselling and operational excellence\n\n \n What we're looking for: \n\n • Previous experience as a Director of Front Office, Assistant Director of Front Office or similar senior leadership role\n, • Luxury resort or five-star hotel experience\n, • Strong leadership and people development skills\n, • Experience working within multicultural teams\n, • Knowledge of Opera Cloud or a similar PMS\n, • Resort or island experience would be highly advantageous\n\n \n If you're ready for your next international leadership opportunity with a luxury hospitality brand, we'd love to hear from you. \n \n To apply, please submit your resume in confidence. \n \n We appreciate every application; however, only shortlisted candidates will be contacted.

Job Title Global Team Head, Energy Trading Credit Risk Management \n Location London \n Corporate Title Director \n \n Join Deutsche Bank as Global Team Head, Energy Trading Credit Risk Management and take a central role in shaping credit risk oversight for our expanding energy trading business. You will oversee a newly established global team responsible for credit exposure across oil, natural gas, emissions, United Kingdom power and United States power markets, helping to define risk appetite, establish governance frameworks and support sustainable business growth. Working together with Front Office, Market Risk, Legal and senior Credit Risk Management partners, you will provide trusted guidance on complex transactions, portfolio risks and emerging market developments. This is an opportunity to build a connected, inclusive and specialist global team while contributing to a business area that is growing in both scale and strategic importance. \n \n What we’ll offer you \n \n A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its centre. \n \n You can expect: \n\n • Hybrid Working - we understand that employee expectations and preferences are changing. We have implemented a model that enables eligible employees to work remotely for a part of their working time and reach a working pattern that works for them\n, • Competitive salary and non-contributory pension\n, • 30 days’ holiday plus bank holidays, with the option to purchase additional days\n, • Life Assurance and Private Healthcare for you and your family\n, • A range of flexible benefits including Retail Discounts, a Bike4Work scheme and Gym benefits\n, • The opportunity to support a wide ranging CSR programme + 2 days’ volunteering leave per year\n\n \n Your key responsibilities \n\n • Shape and oversee credit risk appetite for the energy trading portfolio, ensuring alignment with Deutsche Bank's wider risk framework and regulatory expectations\n, • Establish and maintain policies, procedures and risk management frameworks that support responsible growth across the energy trading business\n, • Steer the energy trading portfolio, providing strategic insights from financial/market, regulatory and macro developments and identifying emerging trends and concentration risks\n, • Review due diligence assessments, counterparty profiles and transaction request materials across oil, natural gas, emissions, United Kingdom power and United States power markets\n, • Evaluate transaction structures and documentation terms, proposing appropriate risk-mitigation approaches, setting counterparty credit limits and ratings, and providing approvals, declines or recommendations for larger exposures\n, • Oversee the full credit lifecycle, including onboarding, limit setting, exposure monitoring, portfolio reviews, early warning indicators and concentration risk assessment. Guide and support a global team of Risk Officers, driving continuous improvement in processes, analytics, and reporting capabilities and supporting digitalization or AI initiatives in this area, working together with business partners, regulators and senior stakeholders\n\n \n Your skills and experience \n\n • Extensive energy trading credit assessment experience, supported by a strong understanding of physical and derivative energy markets\n, • Proven expertise in derivatives transaction structuring, financial modelling, forecasting and credit risk evaluation\n, • Skilled in guiding and supporting specialist risk teams within a complex financial services environment, with an inclusive and collaborative approach\n, • Strong understanding of energy market fundamentals, risk drivers, regulatory developments and portfolio management practices\n, • Excellent communication and interpersonal skills, with the ability to share complex financial concepts clearly and build trusted relationships\n, • Experience managing multiple strategic priorities while maintaining a structured, responsive and considered approach to risk oversight\n\n \n How we’ll support you \n\n • Training and development to help you excel in your career\n, • Flexible working to assist you balance your personal priorities\n, • Coaching and support from experts in your team\n, • A culture of continuous learning to aid progression\n, • We value diversity and as an equal opportunities’ employer, we make reasonable adjustments for those with a disability such as the provision of assistive equipment if required (e.g. screen readers, assistive hearing devices, adapted keyboards)\n\n \n About us \n Deutsche Bank is the leading German bank with strong European roots and a global network. Click here to see what we do. \n \n Deutsche Bank in the UK is proud to be named in The Times Top 50 Employers for Gender Equality and has been awarded a Gold Award from Stonewall and named in their Top 100 Employers. \n \n If you have a disability, health condition, or require any adjustments during the application process, we encourage you to contact our Adjustments Concierge on adjustmentsconcierge@db.com to discuss. \n \n We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. \n Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. \n \n We welcome applications from all people and promote a positive, fair and inclusive work environment.

Luxury Travel Concierge | Hybrid | London | Competitive salary plus bonus \n \n Gecko Travel Recruitment are working with a well-established luxury travel business who are recruiting a Luxury Travel Concierge to join their Client Experience team. \n \n The Role: \n \n As Luxury Travel Concierge, you will take ownership of the guest experience once the booking has been confirmed, you'll create personalised itineraries, coordinate multiple elements of each stay and handle any special requests along the way, ensuring clients receive a seamless and highly personalised service. The role will also involve researching new experiences and suppliers across the company's international destinations and keeping up to date with the best local recommendations. \n \n You Will Have: \n \n • Experience within luxury travel, concierge or high-end guest experience \n • Exceptional organisational skills and strong attention to detail \n • A naturally service-led approach with a passion for delivering outstanding client experiences \n • Confidence dealing with HNW individuals, VIP clients, luxury travel agents and international suppliers \n • Calm, composed and solutions-focused under pressure \n • Experience within luxury villa rentals is advantageous \n \n Additional Info: \n \n • Salary depending on experience \n • Monthly team performance-related bonus \n • 25 days' holiday, increasing with service \n • Hybrid working with offices based in London \n • Opportunity to work up to 45 days per year working remotely after probation \n • Opportunities to travel to amazing international destinations \n • Confidence working with HNW and VIP clients is essential \n \n Apply with your CV quoting GTR1900 or visit: www.geckotravelrecruitment.co.uk \n \n Due to the high number of applications we receive, we're unable to respond to everyone, if you don't hear from us within 7 days, thank you for applying and please keep an eye on our website for future opportunities.

About Us \n One Aldwych is an independent luxury hotel in the heart of Covent Garden. Home to Indigo, the Lobby Bar and Charlie and the Chocolate Factory Afternoon Tea, the hotel has built a reputation for hospitality with character. Independence remains at the heart of the business, creating a culture that values individuality and encourages fresh thinking. Original in shape, style and story, One Aldwych is a place where people can build their careers, contribute ideas and take pride in what they do. \n \n Join One Aldwych as a Senior Concierge, where you will support the Head Concierge in leading the team to deliver exceptional guest service and uphold the highest luxury standards. \n With your extensive local knowledge and passion for hospitality, you will help create personalised and memorable experiences for our guests while ensuring every interaction reflects the excellence of our Hotel. \n \n Your responsibilities \n\n • Support the Head Concierge in the day-to-day operation of the Concierge department.\n, • Deliver exceptional, personalised service while anticipating and exceeding guest expectations.\n, • Arrange reservations, transportation, theatre tickets, tours, and bespoke guest experiences.\n, • Coordinate VIP arrivals, special requests, and guest itineraries, ensuring seamless service.\n, • Supervise and support the Concierge team, maintaining the highest luxury service standards.\n, • Build strong relationships with local partners and suppliers to provide expert recommendations and exclusive guest experiences.\n\n \n What you will bring \n\n • Previous Concierge experience in a luxury 5-star hotel.\n, • Exceptional customer service and guest engagement skills.\n, • Strong knowledge of London, including restaurants, attractions, theatres, and VIP experiences.\n, • Current Les Clefs d'Or (The Golden Keys) membership.\n, • Excellent written and spoken English.\n, • Full, clean UK driving licence held for 5+ years.\n\n \n Rewards you deserve \n At One Aldwych, we believe people do their best work when they feel supported, recognised and able to grow. That's why we offer a range of benefits designed to support your wellbeing, development and life outside of work. \n \n\n • Competitive salary and service charge\n, • Complimentary Experiences: Enjoy a complimentary overnight stay and dining experience after qualifying service\n, • Food & Beverage Discounts: Receive 50% discount across our restaurants and bars\n, • Hotel Discounts: Preferential accommodation rates for you, your friends and family at One Aldwych and across the Exclusive Collection of luxury hotels\n, • Local Perks: Access exclusive offers across shops, restaurants and local businesses throughout Covent Garden and the surrounding area through London Heritage Quarter\n, • Financial Support: Access Wagestream and receive a £1,000 bonus when you successfully refer a friend\n, • Holiday & Time Off: Receive 28 to 32 days' holiday, increasing with length of service\n, • Meals & Uniform: Complimentary meals whilst on duty and professionally laundered uniforms\n, • Learning & Development: Access training and development opportunities, career conversations and ongoing support\n, • Recognition & Celebration: Long service awards and programmes that recognise individual and team contributions\n, • Wellbeing Support: Access confidential support through our Employee Assistance Programme, along with discounted onsite massage and chiropody appointments\n\n \n \n At One Aldwych, we believe that embracing diversity and nurturing an inclusive environment is not only the right thing to do but also essential to our success. \n We pride ourselves on having a safe space for people to visit and work.

Expect the best. Experience Better. \n \n For the world’s most discerning individuals, brands and corporates, Quintessentially is the ultimate destination for comprehensive lifestyle management and brand experiences. It’s the pinnacle of personalisation and the epitome of exclusivity. \n \n Combining an unwavering commitment to redefining excellence with a clientele that demands nothing short of perfection, Quintessentially elevates every aspect of its clients’ lives to unparalleled heights through meticulous attention to detail. \n \n As the world’s leading luxury lifestyle management group, Quintessentially has not only paved the way in this space but continues to shape a new standard for luxury concierge services. \n \n Our Mission: \n We elevate lives by granting access to the very best that life has to offer and creating unforgettable moments through unparalleled personalisation and attention to detail. \n \n Our Personality: \n Curious: Our innate drive to learn and grow elicits innovation. Culturally attuned and inquisitive by nature, we seek always-on inspiration to deliver ideas impactfully. \n \n Proud: Drawing upon our British heritage, we celebrate our accomplishments in a sophisticated and discerning manner that is executed through everything from our people to our communications. \n \n Connected: Relationships are at the core of who we are. We make meaningful and lasting connections on a global scale between people, places, and perspectives that make an impact. \n \n Our Values: \n \n Expertise and industry knowledge: Always at the forefront of industry trends, our team of experts has the most extensive knowledge in the luxury sector. This enables us to service the most discerning individuals, create exceptional brand and travel experiences, and provide unparalleled corporate concierge support. But we never rest on our laurels. We continuously seek to enhance this reputation in order to give our members and clients the best service possible. \n \n Attention to detail: We know it’s the smallest touches that make the biggest difference. That’s why we’re committed to providing an exceptional service through the highest level of attention to detail. From the ordinary everyday lifestyle requests to the extraordinary once-in-a-lifetime experiences, we ensure that every interaction, touchpoint, and detail is executed to the highest standard. \n \n Member-first and client-focused: Our members and clients are our raison d’être. They place their trust in us, so we place them at the heart of everything we do. By building personal, long-lasting relationships with each individual member and client, we understand all their needs, preferences, and aspirations perfectly and tailor our services accordingly. With them in mind, we always strive to go above and beyond. \n \n Pursuit of perfection: We know all our clients expect nothing but the best. That’s why we strive not only for excellence but to exceed all expectations. Our unmatched dedication to the pursuit of perfection – whatever that looks like to each individual client – is what sets up apart from the competition. \n \n Philanthropic activity: We believe in the power of philanthropy and aim to contribute positively by leveraging our knowledge and influence across the luxury landscape. Bringing our clients and members along with us, we want to incite meaningful change and have a positive impact on the communities around us – from raising vital funds to spreading awareness. \n \n Job Summary: \n \n Relationship Management: \n\n • To cultivate a strong personal relationship with each individual Member\n, • To manage each Member’s Elite experience, ensuring high individual engagement, satisfaction, loyalty, retention and perception of value\n, • To ensure the Member receives a warm and highly-personalised introduction to Quintessentially Lifestyle\n, • To ensure that each individual Member’s unique and changing lifestyle, needs and preferences are thoroughly understood\n, • To regularly communicate with the Member, both in person at face-to-face meetings and by phone\n, • To choreograph the Member’s 12-month experience in order to maximise their satisfaction and likelihood of renewing\n, • To act as the Member’s key contact within Quintessentially Lifestyle, ensuring maximum personal availability during working hours\n\n \n Request Handling: \n\n • To ensure that all Member requests are fulfilled in a timely manner and to the highest levels of personalisation and quality\n, • To ensure that recommendations and options presented to the Member offer the best possible value at all times\n, • To ensure that the Member is assured of the progress in fulfilling their requests by setting expectation, agreeing response timeframes, and delivering regular updates\n, • To ensure that any problems are resolved professionally and to the Members full satisfaction\n\n \n Usage: \n\n • To encourage the Member to use the service regularly by ensuring they are aware of all new and upcoming events and benefits that they may value\n, • To choreograph and enhance each Member request by recommending additional relevant services, benefits and access\n\n \n Data capture: \n\n • To ensure that a detailed, accurate and up to date CRM profile is held for each individual Member\n, • To ensure that all Member activity, behaviour and spend data is captured in detail in the CRM system\n\n \n Leadership: \n\n • Where assigned a Lifestyle Executive- Elite, to ensure that they fully understand their responsibilities and required tasks, and are equipped and motivated to fulfil their role and business goals\n, • To support the development of Lifestyle Executive- Elite by inputting to their individual personal development plan and by delivering and supporting training that they receive\n\n \n Renewals: \n\n • To maximise the likelihood of each Member renewing their Membership by ensuring high satisfaction, loyalty and perception of continued value\n, • To open a discussion on renewal with each Member with enough time to be able to overcome any reasons for non-renewal\n, • To understand and report any reason for non-renewal by a Member\n\n \n Referrals: \n\n • To encourage Members to refer potential new Members\n, • To report referrals and work with the Membership team to maximise conversion into new Memberships\n\n \n Skills & Knowledge Sought: \n\n • Excellent communicator\n, • Fluent in English. Other languages are advantageous\n, • Understands HNW lifestyles, expectations, needs and preferences\n, • Able to anticipate client needs and deliver intuitive and highly personalised solutions\n, • Able to effectively manage requests from initiation to completion\n, • Able to prioritise work, meet deadlines, make decisions and communicate effectively under pressure\n, • Able to react and adapt quickly to new requirements and processes\n, • Strong networker and relationship builder\n, • Creative problem solver\n, • Strong organisational skills\n, • Meticulous attention to detail\n, • Strong IT & CRM systems skills\n, • Solid business acumen\n, • Experienced in dealing with confidential information using discretion and sensitivity at all times\n, • Strong management skills\n\n \n Requirements: \n\n • Warm, friendly, calm, confident and courteous at all times\n, • Passionate about delivering exceptional service\n, • Pro-active, energetic and positive attitude\n, • Excellent team player; displays compassion towards and enjoys helping fellow colleagues\n, • Mature, reliable approach, dedicated and committed with a strong drive, independent\n, • Values privacy and confidentiality\n, • Passionate about travel, culture, and unique global experiences\n, • Views failure as an opportunity to learn\n\n \n Hours of work: \n Monday - Friday 9:00am - 5:30pm. \n However, it may be the case that in order to fulfill the duties of the role, different or additional hours may be necessary. \n Requirement to be on call outside working hours in case of service-related emergency.

JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.Workplace Team LeaderReports to: UK Guest Services ManagerLocation: Kings Place, London N1Hours: 40 hours per week, Monday to Friday (flexibility for occasional out-of-hours events required)About JLLJLL supports the Whole You, personally and professionally.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry and we support them through professional growth, flexibility, and personalised benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.Role PurposeThe Workplace Team Leader is a strategic operational role responsible for leading and developing high-performing team to deliver exceptional workplace experiences at Kings Place, London N1. Working with a high-profile client (Rolls-Royce) where attention to detail and relationship management are key drivers of success, this role combines hands-on leadership with operational excellence. You will ensure all front-of-house and workplace services exceed client expectations while fostering a culture of continuous improvement, employee engagement, and creating an environment for everyone to thrive.Main DutiesLeadership & People ManagementLead, inspire, and develop the Front of House / Cleaning team through effective coaching, training, and day-to-day management to consistently deliver first-class customer serviceConduct regular one-to-ones, performance reviews, and team meetings to support professional development and maintain high team moraleManage team schedules, annual leave requests, and absence reporting to ensure adequate coverage at all timesFoster a positive, inclusive team culture that aligns with JLL values and promotes collaborationSet clear objectives for team members that link to wider business strategyAct as an escalation point for complex customer service issues, supporting the team in resolving challenges effectivelyOversee and coordinate with the onsite cleaning team to ensure quality service delivery and adherence to operational standardsDeputise for the Assistant Facilities Manager during holidays or absences, ensuring seamless operational continuityCustomer Experience ExcellenceDrive and maintain exceptional standards of customer service for all internal and external visitorsAnticipate client and visitor needs, demonstrating a proactive, solutions-focused approach with meticulous attention to detailBuild and maintain strong, professional relationships with on-site clients and stakeholdersEnsure all customer requests are handled efficiently, professionally, and to the highest standardManage the visits diary and provide VIP concierge services, including meet-and-greet dutiesHandle complaints swiftly and professionally, ensuring effective resolution or appropriate escalationProactively seek and review customer feedback, tracking remedial actions through to closureEngage confidently with clients and deliver presentations at stakeholder meetingsMeetings & Events ManagementOversee meeting room bookings, set-up, and coordination for internal and client meetings in accordance with SLAsEnsure all meeting rooms, conference spaces, and event areas are prepared to defined standardsProvide audio-visual and IT support for meetings, conferences, and eventsCollaborate with catering, hospitality, and other service providers to deliver seamless experiencesConduct monthly audits of reception, event, and meeting spaces to maintain quality standardsProvide operational support to internal events and ad-hoc out-of-hours eventsSupport the team with meeting room preparation, including reconfiguring furniture and dividing roomsOperational ExcellenceEnsure all site activities are carried out effectively and delivered in line with contractual KPIs and SLAsLiaise with multiple service lines including cleaning, maintenance, and catering to coordinate quality service deliveryDevelop, implement, and maintain standard operating procedures, periodically reviewing and driving continuous improvementRaise and track maintenance, IT, and other service requests through JLL and client systemsConduct daily Health, Safety, Security & Environment inspections before building openingOversee all contractor activity to minimise impact on site operationsSupport Facilities and service line managers with contractor activities and projectsHealth, Safety & WellbeingAct as a trained First Aider, providing immediate assistance in emergency situationsServe as a Fire Marshal, supporting and leading emergency evacuation proceduresWork in accordance with all Health, Safety, Security & Environment policies, SOPs, and risk assessmentsRaise accident and incident reports and track through to closureSupport personal emergency evacuation plans for less abled guestsReport any health, safety, or maintenance concerns promptly to relevant departmentsRaise sprinkler and fire alarm isolation requests as requiredEnsure all events and activities are conducted safely and in line with regulationsSupport with all internal and external auditsMaintain a key access listCommunication & ReportingProduce accurate reports and management information for the contract, including monthly utilisation statisticsMaintain high-quality communication with clients, team members, and the wider businessAttend weekly service line meetings and manager forum meetingsKeep clients fully informed of all relevant operational mattersEnsure operational support documentation including out-of-hours paperwork is maintainedConduct building induction sessions and site inductions for new startersPrepare and deliver professional presentations to clients and stakeholdersManage door access requests and maintain accurate records using Microsoft Excel, Word, and OutlookCommercial & Financial AwarenessMonitor, measure, and report on key performance indicators with client inputUse KPI data and service reviews to identify opportunities for service enhancementDemonstrate strong commercial awareness and contribute to operational efficiencyMaintain accurate records and use management information to support decision-makingInnovation & Continuous ImprovementIdentify and implement innovation opportunities within the siteFoster a culture of continuous improvement within your teamsSupport your line manager with wider business projects and change initiativesAnalyse management information data proactively to drive performance improvementsPerson SpecificationEssential Skills & ExperienceProven experience in a customer-facing leadership or supervisory role, ideally within a high-profile or corporate environment. Strong people management skills with the ability to motivate, coach, and develop teams. Exceptional customer service orientation with a commitment to excellence and meticulous attention to detail. Clear understanding of Health & Safety practices, including risk assessments.Excellent written and oral communication skills, with confidence in client engagement and delivering presentations. Strong relationship management skills with the ability to build trust and credibility with high-profile clients. High attention to detail and ability to work in a fast-paced environment. Computer literate with proficiency in Microsoft Word, Excel, and Outlook.Understanding of audio-visual and IT systems, with the ability to explain these clearly to customers. Ability to work both independently and collaboratively as part of a team. Flexible approach to working hours when required for operational needs and out-of-hours events. Reliable, dependable, and able to self-direct with minimal supervision and work off own initiative.DesirableFirst Aid qualification (or willingness to obtain through company-provided training). Fire Marshal certification (or willingness to obtain through company-provided training). Previous experience in corporate facilities management, front-of-house operations, or workplace experience roles. Experience working to KPIs and SLAs in a client-facing environment.Personal AttributesEnthusiastic, conscientious, and proactive with a passion for creating an environment for everyone to thrive. Solutions-focused with a can-do attitude. Calm under pressure with strong problem-solving abilities. Professional appearance and demeanour at all times. Commitment to maintaining high standards for self and colleagues.Adaptable and resilient in a dynamic operational environment. Self-motivated with strong initiative and the ability to direct both self and team effectively. Diplomatic and discreet when dealing with confidential or sensitive matters. Team player with an enthusiastic attitude who works efficiently and effectively both individually and as part of a team.What you can expect from usAt JLL UK, we support each other's wellbeing and champion inclusivity and belonging across teams. We embrace more innovative ways of working and prioritise opportunities to strengthen and advance your career within the UK and potentially across our global network. Join us in taking the more inspiring and optimistic path on our journey toward success in the dynamic UK facilities management landscape.#LI-DW2Location:On-site -London, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement .For additional details please see our career site pages for each country.Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.TPBN1_UKTJ

JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.JLL Experience Services team members are "experts who create value through lasting partnerships." At JLL, it is our goal to provide workplace experiences that will be long remembered by our clients. We set the standard for superior experiences for our clients and our teams.Job SummaryThe Workplace Experience Ambassador is responsible for delivering exceptional client experience every day through enhanced engagement, proactive communication, and high touch service within a select portfolio of properties. The Workplace Experience Ambassador will be expected to increase the level of engagement and partnership between JLL, service partners and our clients to provide superior service delivery while enhancing their individual personal and professional skills. This role is responsible for the implementation of the experience program at the client site. This client facing role provides the opportunity to combine your passion for service, brilliant people skills and enthusiasm for creating a hospitality focused workplace environment.Job ResponsibilitiesProvide a warm, courteous and prompt welcome to all those entering the reception areaEnsure security procedures for your building are followed by all entering through receptionServe as the initial point of contact for all Client employee inquiries, issues, troubleshooting, and feedback related to the services within the workplace, with the primary goal of positively impacting the care and comfort of Client employees and guestsExecute Guest and Ambassador services in a manner consistent with the SLA's, standard processes, professional brand image and compliant with applicable local laws, rules, and regulationsConduct routine walkthroughs and assessments of the soft services delivery to ensure compliance with service level agreements, policies and regulations, and performance metrics to provide flawless execution and stable service delivery for the Client.Support data collection, analysis and reporting to ensure alignment with the Clients' goals and objectives.Strive to continually improve experience service performance.Achieve and exceed goals including performance goals, team goals and Clients' goals and objectives.Work with key account and client stakeholders to organize, host, and operationalize key engagement events within the assigned client location to enhance experience.Work in accordance with health and safety measures and promoting a culture of safety amongst colleagues, contractors and vendorsPerform and provide additional duties and support, as required, including mailroom cover, and porteringEnsuring Exceptional ServiceWork collaboratively within the account team in the delivery of Experience Services across all business lines (Facility Management, Engineering, Transactions, Projects, etc.)Assist with third party vendor relationships and service partners to provide maximum service deliveryIntuitive service delivery, anticipating needs or concerns exceeding Client expectationsBuild meaningful lasting relationships with Client employees and guestsReceive and respond to all requests or issues within one day of receipt, including a personal follow up to Client employees to ensure questions / requests are answeredIdentify potential risks and escalate, as appropriate, to ensure no privacy breech, security incident or disruption to Client's operations occurEngage in a culture of continuous improvement and innovation by leveraging business intelligence, adopting, and participating in the development of best practices, new tools, process re-engineering and other ideas that provide service delivery efficienciesAssist and work flexibly with Client events as needed to ensure flawless deliveryServe as an event concierge and manage conference room bookings including resolution of scheduling conflictsProvide administrative and operational excellence for soft servicesPerform additional job duties, as requestedAbout youYou have prior relevant experience in hospitality, facility / property management, operations and/or knowledge of commercial real estate, preferredYou have exceptional customer service skills and professionalism with a passion for hospitalityYou are keen to develop within the workplace, spending time supporting a multi-disciplinary team gaining knowledge and expertiseYou work collaboratively as part of a team to solve problems with professionalism and service focused approachYou are adept at multitasking and are able to manage multiple projects effectively in a fast-paced environmentYou keep up to date with industry trends and have direct experience or an interest in facilities management and customer serviceYou are open and have good communication skillsYou strive for excellence in what you do and share ideas for improvementYou are proficient with Microsoft office and have an interest in technologyYou are adaptable to work to requests and projects that may vary from day to dayLocation:On-site -London, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement .For additional details please see our career site pages for each country.Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.TPBN1_UKTJ

We are currently recruiting for a Building Services Engineer Support position within a large UK-wide residential estate. This is a national mobile role , providing technical support across a diverse portfolio of properties.The successful candidate will support the Building Services Manager with planned and reactive maintenance, technical investigations, building projects, compliance, asset management and lifecycle works.Key Responsibilities Provide technical support across planned, reactive and emergency building works.Support project works, including design reviews, specifications, testing and snagging.Investigate technical issues and identify appropriate solutions.Produce professional reports covering building services, compliance and technical issues.Carry out desktop and physical site asset surveys.Provide technical advice across mechanical, electrical, building fabric and control systems .Assist with project scopes, specifications, tenders and requests for quotation.Support cost estimates, lifecycle replacement programmes and CAPEX projects.Manage specialist subcontractors where required, ensuring compliance with health and safety requirements.About You Relevant technical or Building Services qualification, ideally degree level or equivalent.Previous experience working as a Building Services Engineer, preferably across a large or multi-site estate.Good knowledge of Health & Safety, environmental legislation, CDM and contractor management.Knowledge of UK Building Regulations, British/Harmonised Standards and relevant UK legislation.Strong analytical, organisational and planning skills.Ability to manage multiple projects and priorities simultaneously.Excellent written and verbal communication skills.Willingness and ability to travel nationally as this is a mobile position.Benefits Annual discretionary bonus of up to 10%Annual salary review5 weeks' annual leave1 paid Volunteer DayEnhanced family leave2 weeks' sick leaveEmployee Assistance ProgrammeHealth and wellbeing benefitsMedicash health insuranceCycle to Work SchemePension 5% employee contribution / 4.5% employer contributionLife Assurance of up to 4x annual salaryTravel & Expenses This is a mobile role and a company vehicle is not provided . Business mileage can be claimed at 45p per mile . Public transport and overnight stays can be arranged and booked through the company.If you are an experienced Building Services professional looking for a varied, technically focused mobile position with a strong benefits package, we would be keen to hear from you.Jackson Sims Recruitment, specialists in Real Estate, covering Block & Estate Management, Property Management (AST), Build to Rent (BTR), Facilities Management, Concierge, PBSA and Financial & Accounting Services, operating in London and throughout the UK. Should you be a candidate or client working in Real Estate, we have a multitude of recruitment services that can be tailored to you.TPBN1_UKTJ

On-site Audio-Visual EngineerPermanently based on a single client site, behaving as an ambassador for the AV Department at all times, including the technical setup, operation, and repair of equipment used to enhance collaborative meetings and live events. Successful candidates must have the right to work in the UK and live within commutable distance of our clients premises near Liverpool StreetKnowledge& Key Skills - Onsite Work: 90%The on-site AV Engineer will prepare meeting rooms for presentations, Video and Audio conferencing, and collaborationSupporting a wide variety of AV software and hardwareComprehensive ability to troubleshoot a wide range of technology incidents and problemsUsing Service Desk software to effectively manage all support and service requestsTaking complete ownership of and resolving all notified support and service issues, promptly, courteously, and professionally to agreed service levels (SLAs)Keeping end-users fully informed during and at resolution, leaving them assured that they are receiving the best attentionMaintaining training and support function documentationEffectively communicating with internal customers with respect to support issuesMaintaining an accurate inventory of all AV hardware, firmware, software, and configurationsContributing to the specification and procurement of new hardware and softwareMonitoring and optimising AV system performanceAssist in office relocationsLeaving the support function in such a state that it could easily be picked up by colleagues during an absence.Admin 10%Follow appropriate departmental and company procedures and policies (i.e., change control, problem and incident management)Monitor performance through the scorecardMonthly meetings with on-site primary contactReporting ticket managementEssential:Previous AV support experience in a concierge serviceSkilled AV Engineer possessing good interpersonal skills, and should be comfortable with Senior ManagementMust be smart and confident in their appearance.Should have proven abilities within the AV industry and/or corporate environment for over 5 yearsExcellent communication and customer service skillsEnthusiastic and organisedAbility to work under pressureGood knowledge OF Crestron, AMX, and RTIKnowledge of Lutron lighting control, Polycom, and MS TeamsA firm understanding of networking protocols, RS232, and RS485Good understanding of VOIP telephony and SIPGood understanding of video collaboration and audio conferencingDesirable:Avixa CTSCrestron P101Extron School of AVCisco CCNATPBN1_UKTJ

What is Flagstone?Flagstone is many things. An online savings platform, reinventing how individuals, businesses, and charities manage, protect, and grow their cash. A diverse group of people, bound by a collaborative spirit, and shared purpose. And lastly, a thriving, profitable business – where smart people do their best work.Each definition shares a common thread: our unique culture. It’s our pride and joy. And our competitive advantage.A feel for our culture:To revolutionise the savings market, we need to be at our best. But high performance takes more than talent – it takes a culture of kindness, respect, and growth.That’s why we’re building a diverse, inclusive community, where your voice is heard and valued. Where, with close support and room to develop, you can surpass even your own expectations. And be rewarded for it.We may not change the world, but we can change the world of financial technology. And all it takes is a winning mix of drive, talent, and empathy. Our culture celebrates all three.But enough about us. Let’s talk about you.About the teamCloud Engineering builds and runs the new Azure cloud that everything else at Flagstone depends on. It's the foundation for our security tooling, our observability, and the hosting for our AI. The team works in infrastructure-as-code (Terraform and Bicep), owns the landing zones and hub-and-spoke networking, and builds the golden paths that speed up delivery across our engineering squads. They're close to the infrastructure, not abstracted behind a policy layer.This is a contract role, so we're looking for someone who can hit the ground running. You'll bring immediate impact and add value from day one, working independently without a long ramp-up. Your work will be visible, and the problems you solve will matter.Does this sound like you?You're a senior cloud or infrastructure engineer who operates credibly across Azure platform delivery, networking, and infrastructure-as-code, without being narrowly specialised. You're as comfortable owning a migration and the day-to-day support that comes with it as you are designing shared platform foundations for other engineers to build on. You're energised by visible impact, your work matters, and your voice is heard.What you'll do:Migrate live services onto the new Azure cloud, with no disruption to current production systems.Absorb day-to-day operational support and incident response, relieving pressure on the permanent team and keeping migration cadence up.Author and maintain production-grade Terraform (and Bicep) modules, with testing, validation, versioning, and automated drift detection and remediation.Design landing zones, hub-and-spoke network architectures, private endpoint patterns, and hybrid connectivity (ExpressRoute and VPN gateways).Build the shared integration "front door" that lets partners and AI tooling integrate quickly and safely.Define and roll out golden paths that cut delivery cost and speed up engineering squads.Stand up our AI platform foundations: an AI gateway, an observability stack, and hosting for AI tools including Flagstone Concierge, with model access through AWS Bedrock.Build and maintain infrastructure pipelines with security scanning, plan validation, and approval gates.Implement RBAC using Entra ID, managed identities, and service principalsWhat you’ll bring:Hands-on Azure platform experience across landing zones, networking, identity, and storage.Infrastructure-as-code with Terraform and/or Bicep in a production context, including migration between them.Practical experience with hub-and-spoke networking, private endpoints, DNS integration, and hybrid connectivity.Experience building end-to-end CI/CD pipelines with automated security and compliance gates.Solid grasp of Entra ID, RBAC, managed identities, and the Azure subscription and management group hierarchy.Comfortable owning both migration delivery and the operational support that runs alongside it.Ability to communicate design decisions and trade-offs clearly, through engineering briefs and architectural decision records.A growth mindset and genuine curiosity to keep learning.Relevant Azure certifications (for example AZ-104 or AZ-305).Experience hosting AI workloads, including AI gateways, observability, and model access through AWS Bedrock.Experience building golden paths or internal developer platforms.Experience working in a similar fintech or financial services environmentAll are welcomeAt Flagstone, we’re assembling a diverse team that defies our industry’s norms. Think this role could suit you? We encourage you to apply, no matter your background.LocationLondon OfficeEmployment TypeContractLocation TypeHybridDepartmentEngineering

Navan is the all-in-one travel and expense management platform that powers the world’s leading businesses. By combining cutting-edge technology, corporate cards, and a modern traveler experience, Navan is disrupting traditional enterprise T&E pacing past $900M+ in revenue with over $9B in Gross Booking Volume.At Navan, we believe world-class technology should empower world-class human service. We are committed to building an AI-first service ecosystem where frontline travel consultants and intelligent automation work in tandem to deliver a true 5-star concierge experience at scale.The OpportunityWe are looking for a sharp, user-obsessed, and high-slope Senior Product Director, Service Operations to serve as the core product counterpart to our engineering and operational leadership.In this role, you will own the end-to-end product vision for internal tools, consultant workflows, crisis management, and the next-generation AI intelligence layer powering our global service operations. A key focus of your mandate will be expanding and rebranding our core internal platform. Taking our AI travel assistant, Ava, to the next level ("Ava for Consultants") to automate complex travel workflows, improve agent productivity, and elevate customer experience.This is a high-ownership, high-impact role at the intersection of product, AI, operations, and customer experience. You will manage and mentor product managers, partner deeply with cross-functional teams across our global hubs, and build toward a future with expanding scope across service technology, operational systems, and potential engineering leadership.What You’ll DoOwn the Service Ops Strategy: Drive the end-to-end product strategy for internal tools, agent workflows, AI copilots, crisis management systems, and service quality infrastructure.Evolve Internal AI Architecture: Lead the product evolution of Ava into an intelligent, AI-driven copilot for frontline travel consultants—enabling faster resolutions, automated policy enforcement, and personalized support across complex travel and expense scenarios.Partner Cross-Functionally & Globally: Collaborate deeply with engineering, frontline operations, design, data, and training teams across our global hubs (London, Tel Aviv, Portugal, India, and the US).Elevate the Frontline Experience: Build intuitive tools that reduce cognitive load for agents, accelerate onboarding ramp times, and guide decision-making during high-pressure moments.Define & Track Core Success Metrics: Own KPIs aligned with operational efficiency, customer satisfaction (CSAT), agent productivity, first-contact resolution (FCR), automation rates, and platform reliability.Build & Scale Product Ops: Consolidate and mentor existing PM talent while helping establish a world-class Product Operations function to bridge frontline insights with product development.What We’re Looking ForProduct Leadership & High Slope: 8–10+ years of product management experience, with a track record of driving massive impact in complex operational environments, support platforms, internal tools, enterprise SaaS, or marketplace platforms. (Prior team management preferred, but high-impact ICs with strong leadership trajectory will be evaluated).AI Product Instincts: Hands-on experience or deep technical intuition for building AI-powered tools, copilots, workflow automation, knowledge platforms, or agentic intelligence.Operational Depth: A genuine love for untangling fragmented, complex operational problems and translating frontline pain points into elegant, scalable software.Technical Acumen: Ability to collaborate closely with engineering leaders on platform architecture, integrations, APIs, and workflow systems.Global Mobility & Collaboration: Willingness to travel periodically to key engineering and operational hubs (Tel Aviv, Portugal, India, US) and work collaboratively out of our London office.High Ownership & Growth Mindset: A builder who thrives in fast-paced, evolving environments and is excited by ambiguity and expanding scope.Navan uses AI-assisted Automated Employment Decision Tool (Metaview) to assist with evaluating resumes against job qualifications for this role. All final decisions are made by human recruiters and hiring managers. Human oversight:Metaview does not automatically reject candidates or make final hiring decisions. Our recruiters and hiring managers review all outputs and make the final hiring decision regarding every application. Your rights: If you prefer to have your application reviewed without AI assistance, you may request a human evaluation by entering your email here. Your decision to do so will not affect how your candidacy is evaluated. Please refer to our Candidate Privacy Notice for more information about our processing of personal data, and your rights.

Exceptional Hospitality Starts with YouThe Hilton London Tower Bridge is a fully refurbished contemporary 248 room hotel. Its location makes it a well-known and ideal accommodation for business travelers and families. The hotel boasts 2 floors of modern meetings and events spaces. Its main restaurant, offers a mixture of modern British and International cuisine. In addition, the Two Ruba bar provides a wide range of sophisticated and expertly crafted cocktails and drinks for the guests. This endeavor for a perfect service makes employment in the hotel an outstanding career opportunity for every hospitality professional who wants to learn new tricks or extend existing skills. Since the hotel sits just right next to the London Bridge station, which connects to the London Underground network via Northern and Jubilee Line, and London bus network via several bus routes, it can be reached easily from almost every direction and distance. A WORLD OF REWARDS• Salary: 60,000/year plus Bonus • Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program• Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future• Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents• Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones• Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care• Mental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves, care for members of their team, and care for their loved ones. Eligible Team Members receive free counselling and support through our best-in-class Employee Assistance Program (EAP)• Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)• Smart uniform provided• Free and healthy meals when on duty*Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.Join an Award-Winning Workplace Culture At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality. Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel. Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical. Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work. What It Takes to Make the StayAt Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.Here's what you'll do during a typical day:Lead and develop a high-performing team: Recruit, train, supervise, and mentor team members; conduct performance evaluations, provide professional development opportunities, and recognise achievements to build a motivated and high-performing teamEnsure safety and compliance: Oversee the maintenance of the physical building, mechanical systems, electrical systems, HVAC, and life safety systems, coordinate inspections, and uphold safety and compliance standards in line with national and local regulationsManage daily maintenance operations: Oversee maintenance activities, prioritize tasks, and verify completion through the property maintenance management system; ensure timely resolution of service requests, guest concerns, and emergenciesSupport property improvement projects: Assist in directing capital projects and property rehabilitations – including scheduling, budgeting, contractor bidding, and licensing/permitting – while ensuring regulatory complianceLead energy efficiency initiatives: Develop and oversee property-wide energy conservation programs to reduce utility costsDrive engineering performance: Monitor departmental Key Performance Indicators (KPIs), including equipment upkeep, audit results, and team productivity and act as need to improve performanceSupport hotel-wide operational leadership: Collaborate with the broader hotel leadership team in overseeing evacuation procedures, duty manager coverage, and other safety protocols as neededFull timePosting Date: 2026-07-30

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. JLL Experience Services team members are “experts who create value through lasting partnerships.” At JLL, it is our goal to provide workplace experiences that will be long remembered by our clients. We set the standard for superior experiences for our clients and our teams.Job Summary The Workplace Experience Ambassador is responsible for delivering exceptional client experience every day through enhanced engagement, proactive communication, and high touch service within a select portfolio of properties. The Workplace Experience Ambassador will be expected to increase the level of engagement and partnership between JLL, service partners and our clients to provide superior service delivery while enhancing their individual personal and professional skills. This role is responsible for the implementation of the experience program at the client site. This client facing role provides the opportunity to combine your passion for service, brilliant people skills and enthusiasm for creating a hospitality focused workplace environment.Job Responsibilities Provide a warm, courteous and prompt welcome to all those entering the reception areaEnsure security procedures for your building are followed by all entering through reception Serve as the initial point of contact for all Client employee inquiries, issues, troubleshooting, and feedback related to the services within the workplace, with the primary goal of positively impacting the care and comfort of Client employees and guestsExecute Guest and Ambassador services in a manner consistent with the SLA’s, standard processes, professional brand image and compliant with applicable local laws, rules, and regulationsConduct routine walkthroughs and assessments of the soft services delivery to ensure compliance with service level agreements, policies and regulations, and performance metrics to provide flawless execution and stable service delivery for the Client.Support data collection, analysis and reporting to ensure alignment with the Clients’ goals and objectives.Strive to continually improve experience service performance. Achieve and exceed goals including performance goals, team goals and Clients' goals and objectives.Work with key account and client stakeholders to organize, host, and operationalize key engagement events within the assigned client location to enhance experience. Work in accordance with health and safety measures and promoting a culture of safety amongst colleagues, contractors and vendorsPerform and provide additional duties and support, as required, including mailroom cover, and porteringEnsuring Exceptional ServiceWork collaboratively within the account team in the delivery of Experience Services across all business lines (Facility Management, Engineering, Transactions, Projects, etc.)Assist with third party vendor relationships and service partners to provide maximum service deliveryIntuitive service delivery, anticipating needs or concerns exceeding Client expectationsBuild meaningful lasting relationships with Client employees and guestsReceive and respond to all requests or issues within one day of receipt, including a personal follow up to Client employees to ensure questions / requests are answered Identify potential risks and escalate, as appropriate, to ensure no privacy breech, security incident or disruption to Client’s operations occurEngage in a culture of continuous improvement and innovation by leveraging business intelligence, adopting, and participating in the development of best practices, new tools, process re-engineering and other ideas that provide service delivery efficienciesAssist and work flexibly with Client events as needed to ensure flawless deliveryServe as an event concierge and manage conference room bookings including resolution of scheduling conflictsProvide administrative and operational excellence for soft services Perform additional job duties, as requested About youYou have prior relevant experience in hospitality, facility / property management, operations and/or knowledge of commercial real estate, preferredYou have exceptional customer service skills and professionalism with a passion for hospitalityYou are keen to develop within the workplace, spending time supporting a multi-disciplinary team gaining knowledge and expertiseYou work collaboratively as part of a team to solve problems with professionalism and service focused approachYou are adept at multitasking and are able to manage multiple projects effectively in a fast-paced environmentYou keep up to date with industry trends and have direct experience or an interest in facilities management and customer serviceYou are open and have good communication skillsYou strive for excellence in what you do and share ideas for improvementYou are proficient with Microsoft office and have an interest in technologyYou are adaptable to work to requests and projects that may vary from day to dayLocation: On-site –London, GBRIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.For additional details please see our career site pages for each country.Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.SummaryLocation: London, GBRType: Full time

Exceptional Hospitality Starts with YouA WORLD OF REWARDSFree and healthy meals when on dutySales Incentives paid quarterly Grow your Career! A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing ()Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)Team Member Referral ProgramHigh street discounts: with Perks at WorkHoliday: 28 days including bank holidays (increasing yearly to up to 33 days)Discounted dental and health coverModern and inclusive Team Member’s areasJoin an Award-Winning Workplace Culture At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality. Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel. Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical. Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work. How We’ll Help You ThriveAt Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including:Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel programOwn a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial futurePaid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parentsPersonalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved onesCrisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional careMental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves, care for members of their team, and care for their loved ones. Eligible Team Members receive free counseling and support through our best-in-class Employee Assistance Program (EAP)Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.What It Takes to Make the StayAt Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.Here's what you'll do during a typical day:Our Sales Manager will be an integral part of our hotel team, creatively developing our business and driving customer experience. A positive energy with a proactive attitude and able to demonstrate a passion for hospitality, sales and achieving challenging goals. As an advocate for our hotel, you will be at the forefront of our Sales activity and expanding customer connections. Become our hotel ambassador with a strong knowledge on our offering and product, effectively finding solutions to exceed customer expectations. A proactive networker with a focus on building and developing local and international contactsBecome an expert in the local market trends and competitor activity to identify new business.Engage in pro-active sales activities and networking events outside of the hotel in order to develop relationships with prospective customers and generate new leads and business. Opportunity to challenge the norm and develop creative ways to sell and promote the hotelShowcase the hotel through innovative site inspections, sales events and familiarization tripsDrive sales across all market segments including Corporate, Meetings, Incentives, Consortia & GroupManage and develop existing customer accounts to drive business into the hotel and to increase market/customer share in all revenue streams.Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programsSupport with preparing company contracts in accordance with current business and pricing conditions. Work closely with the Director of Sales and the management team to create and implement sales strategy and business plan. Be present in weekly commercial meetings and show strong collaboration to develop the business.What are we looking for:Positive energy and proactive attitude with a passion for hospitality, sales and achieving challenging goals.Exceptional communication skills with strong ability to connect with people, lead through the sales process, negotiate and close deals Thrives off meeting new people and building new relationshipsCommitment to delivering excellent customer service Ability to work in a fast paced environment and under own initiativePrevious experience in a sales/ customer facing role with a proven track record of success and customer satisfactionFull timePosting Date: 2026-08-14

• In charge of setting up the social media strategy and calendar for the hotel • Develops and executes promotions campaign or posts related to F&B, weddings, rooms and conferences. • Track, analyze, and report on the impact of all activities implemented on social medias• Work with photographers, videographers and influencers to create high-quality promotional content.• Verify the Hotel's website and related websites are updated on a regular basis. • Make sure online platform reflect the hotel positioning and showcase the property unique selling point. • Partners with the Commercial Director to create marketing plan aligned to hotel sales and revenue strategy.• Assist in the planning and execution of hotel events and promotional activities.• Lead market research efforts to understand competitor strategy • Keep inform on competitors latest trends and positioning • Conduct market research to identify trends, target audiences, and competitor activities.• Provide insights and recommendations to improve future marketing efforts.How We’ll Help You ThriveAt Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including:Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel programOwn a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial futurePaid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parentsPersonalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved onesCrisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional careMental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves, care for members of their team, and care for their loved ones. Eligible Team Members receive free counseling and support through our best-in-class Employee Assistance Program (EAP)Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.REQUIRED QUALIFICATIONSUniversity degree or experience in lieuSignificant work experience in related rolesFluent in English, verbal and writing skillsPREFERRED QUALIFICATIONSAdvanced degree preferredExperience of the hospitality industry experience preferred in Sales, Marketing, Revenue or Operating rolesSupervisory experience would be advantageousProficiency with Word, PowerPoint, Excel Full timePosting Date: 2026-08-06

Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury.

We currently have an exciting opportunity for a Weekend Night Concierge to join the team at an established boarding school in the heart of central London (WC1A), on a one year fixed-term contract (end date in June 2027).

Rendall & Rittner £27,500 Greenhill, Hampstead - NW3 1PX 4 Days on, 4 Days off, 0700 - 1900.Set within one of Hampsteads most desirable pockets, this prestigious development comprises 138 beautifully finished apartments with a concierge, landscaped communal gardens and impeccably maintained shar

Head Concierge - City of London.At The Ned we are known for creating unforgettable experiences for our guests, and our concierge team are at the heart of that.Based in the thick of the action on our dynamic ground floor, as the Head Concierge you will be the key to unlocking the best of London for o

Concierge I Residential l Watford.ProperTies Living exists to make renting feel like home.Our mission is to create high-quality homes for rent where people can settle, build meaningful connections, and live comfortably in safe, secure environments.We want our residents to feel a genuine sense of bel

Our client is seeking an enthusiastic and driven Assistant Development Manager to join their growing team based in Wembley. This is an excellent opportunity for an organised and proactive individual looking to develop their career within a supportive and dynamic environment. As the Assistant Development Manager, you will work closely with the Development Manager to support the successful delivery of projects and day-to-day operations. You will play a key role in coordinating activities, liaising with stakeholders, and ensuring projects are delivered efficiently and on schedule. Key Responsibilities Assist the Development Manager with the planning and delivery of projects. Coordinate with internal departments and external contractors. Monitor project progress and maintain accurate records. Prepare reports, documentation, and project updates. Identify opportunities to improve processes and operational efficiency. Ensure compliance with company policies and relevant regulations. Provide support across the wider team as required. About You Previous experience in an assistant management, project support, or development role. Strong organisational and communication skills. Ability to manage multiple priorities and meet deadlines. Proficient in Microsoft Office. A positive attitude with excellent problem-solving skills. Able to work independently as well as part of a collaborative team. What's on Offer Salary of £32,000 per annum . Full-time, permanent position. Career progression opportunities. Ongoing training and professional development. Friendly and supportive working environment. If you're interested in this opportunity, we'd love to hear from you. Apply today with your up-to-date CV, and one of our consultants will be in touch to discuss the role in more detail. Jackson Sims Recruitment, specialists in Real Estate, covering Block & Estate Management, Property Management (AST), Build to Rent (BTR), Facilities Management, Concierge, PBSA and Financial & Accounting Services, operating in London and throughout the UK. Should you be a candidate or client working in Real Estate, we have a multitude of recruitment services that can be tailored to you. TPBN1_UKTJ

DOORPERSON • Rendall & Rittner £27,000 - £28,000 Centre Point - WC1A 1DB 4 Days on, 4 Days off, 0700 - 1900 DEVELOPMENT DETAILS Join a landmark West End address where luxury living and iconic views meet effortless city access. You will be part of a five-star residential environment with a 24-hour concierge and exceptional amenities including a pool, spa, gym, sauna, cinema and residents lounge. With Soho and Covent Garden moments away and Tottenham Court Road station directly below, your desk is at the centre of Londons cultural and transport heartbeat. ROLE EXPECTATIONS You will be the first friendly face residents and guests meet, delivering a polished, professional welcome and ensuring smooth arrivals and departures. Most days youll manage the front entrance, support concierge operations, coordinate deliveries and taxis, and keep the lobby immaculate and secure. Youll balance warm hospitality with vigilant attention to safety and procedures. WHAT SUCCESS LOOKS LIKE • Every resident and guest is greeted promptly by name where possible, with a warm, tailored welcome., • The entrance, lobby and approach remain pristine and calm, even at peak times., • Packages, keys and access are handled accurately, securely and in line with procedures., • You communicate clearly with concierge, security and...

As Assistant Head Concierge of Café Royal, you are an integral part of a new generation of Guest Services professionals.

A leading property company is seeking a Night Concierge for a high-end residential development in Southwest London. Prior experience working as a Night Concierge, ideally within residential property or hospitality.