Health & wellbeing centre jobs in SouthallCreate job alerts

Company DescriptionIngeus is a leading human services provider helping people, business and communities thrive through employment, skills and health & wellbeing services. We are a trusted partner to government and industry delivering services that create positive social impact and transform lives.Job DescriptionStarting Salary £49,934Full time Monday - Friday 9.00am - 5.00pmOpportunity to achieve a £2k salary uplift over the first 12 months, based on achievement of development milestones.Further salary uplifts as you learn new specialist skills from year 2.Up to 10% quarterly discretionary bonus25 daysholiday(+BH) with the option to buy moreAre you looking to your clinical skills in a different way? As a Functional Assessor, you'll continue to utilise your clinical expertise, maintain your registration, and enjoy a better work-life balance. If you have a minimum of 12 months' post-registration experience and have been practising as a clinician throughout the last year, we'd love to hear from you.If you are a pharmacist, we welcome your application if you have a minimum of 18 months experience.Flexibility and remote working:We offer a number of flexible working arrangements that suit those who prefer to work in an Assessment Centre full time or in a hybrid role.Working hours throughout your training are 9.00am -5.00pm Monday to Friday.Once training has been completed (typically around six months), other working patterns are available.What youll be doing as a Functional Assessor:Carrying out functional assessments with claimants face to face, via video & telephone to assess their ability to undertake activities of daily living.Asking focused questions and use active listening and critical reasoning skills to gather accurate information throughout the claimant Assessment.Produce high quality, structured clinical reports on all claimants you assess, for submission to the DWP.Working alongside other highly experienced clinical colleagues to ensure high-quality & clinically fair assessments for all claimants.As a Functional Assessor with Ingeus you can expect:Predictable hoursUp to 10% quarterly discretionary bonus25 daysholiday(+BH) with the option to buy morePrivate pensionPrivate medical insuranceMaternity and Parental LeavePaidtraining,CPD + reimbursed registration feesPaid, structured training to achieve formal DWP accreditationA high performing, supportive clinically led cultureClear career routes within Ingeus and the wider APM GroupOnline shopping discountsVariety of other financial and lifestyle options£2000 refer a friend schemeWhilst you will not be making decisions or recommendations as to the services and benefits for claimants, you will be using your clinical experience to ask the right questions to fully understand the claimants needs and living environment, gathering accurate information for the DWP to make those decisions.Is this role right for you?Many clinicians find the role of a Functional Assessor rewarding, but its also challenging at the same time and its not the right fit for everyone.This role would suit someone who:Thrives on service excellence in a high performing working environment that offers structure and the opportunity to use your clinical skills in a different way.Is open to a formalised programme of training to become a DWP approved Functional Assessor.Is receptive to ongoing constructive feedback, ensuring our claimants continually get the very best experience.Has confidence in their ability to use computers and in learning different software packages to complete detailed, high-quality reports for all claimants assessed.This role may not be the best match for you if:You are not comfortable using or are unfamiliar with technology.You dislike writing detailed reports.You prefer a more hands on approach to clinical care.Youre not looking for a new direction nor a period of retraining into a new role.You dont enjoy working in an environment with targets.You are not looking for a role that requires you to work on site for some or all of your working week.3 days a week.We look forward to receiving your application!QualificationsWho Were Looking ForNMC-registered Adult Nurses (RGN, RMN, RNLD) or HCPC-registered Physiotherapists, Occupational Therapists and Paramedics or GPHC-registered Pharmacists.With excellent communication & critical-thinking skills, the ability to type and confidence using computersAdditional InformationAt Ingeus, our culture is built on treating everyone with dignity, ensuring every individual feels valued, respected and recognised for their contribution.As a Disability Confident Employer, we understand that everyones journey is different, and were committed to making our recruitment process as inclusive and accessible as possible. If you require any support or adjustmentswhether thats help with the application, interview format, or anything elsewere here to listen and work with you to find the best approach. Our goal is to ensure you can showcase your skills and potential in a way that works for you. Please dont hesitate to contact us to discuss how we can support you.Please note, we may shortlist and conduct interviews before the closing date and we may close this role early if we receive enough applications.TPBN1_UKTJ

Do you have the commitment and values to make a real difference to the lives of people with care needs? Are you passionate about empowering them to improve their quality of life, while supporting them to realise their hopes, dreams and aspirations?Creative Support is a not-for-profit organisation which provides high quality, person-centred support to people with physical disabilities, learning disabilities, mental health needs and dementia. The support we offer is tailored to the individual client's needs and encourages independence and community engagement.We are currently seeking Tamil-speaking Relief Extra Care Support Workers to support a diverse community of older people, including Tamil-speaking service users in Eastman Village. The ability to communicate effectively in Tamil is required and will help us provide culturally sensitive, person-centred support.We are looking for calm, resourceful, and energetic individuals who are highly motivated, hardworking, and keen to support older people in a proactive and holistic manner. You will have well-honed skills in positive communication and engagement, and will be able to demonstrate unconditional positive regard for our all our service users. You will support people to maintain a healthy state of wellbeing, mentally, physically and emotionally. You will empower individuals to be happy, healthy, and successful in achieving their life goals.Creative Support is committed to your continuous professional development and as a successful candidate, you will receive a full local and corporate induction and be enrolled on the Care Certificate if pertinent. On completion of your probationary period, you will automatically be enrolled onto the NVQ level 3 diploma in Health and Social Care. You will have the opportunity to discuss your training and development needs during regular supervision and appraisal meetings.You must be willing to embrace all aspects of the role including, but not limited to, providing support with personal care and domestic tasks, and supporting individuals to access work, education and social opportunities. You will be required to work in a flexible manner, on a roster basis, which will include evenings.If you would like to have an informal discussion about this position, please contact Al-Amin Khan (Registered Manager) on 07890383067 or .Vacancy Reference Number: 85982.We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.We can only accept applications from candidates who are located in and eligible to work within the UK.At Creative Support, we are passionate about developing our people. Through our award-winning Creative Academy, we provide high-quality training and career development opportunities to help colleagues reach their full potential, regardless of their starting point or role. As an Investors in People Platinum organisation and an approved centre for nationally recognised qualifications, we are committed to supporting learning, growth and long-term career progression.TPBN1_UKTJ

Salary range: £90,865 - £111,270 per annum inclusive of London weighting Contract: Fixed term (2 years) Hours of work: 36 hours per week Location: Civic Centre and other locations from time to time Shape opportunities. Change lives. Transform Brent Brent is one of the most diverse boroughs in the country, with communities, ideas and experiences from across the world helping to shape who we are. Working here means joining a council that is focused on fairness, open to new thinking and committed to improving life for local people. Our values shape how we work and what people can expect from us. We collaborate proactively, lead inclusively, embrace change, are bold and curious, and celebrate and share our success. For people who care about public service and want their work to matter, Brent offers the chance to make a meaningful difference. Brent is one of the most diverse boroughs in the country, with communities, ideas and experiences from across the world helping to shape who we are. Working here means joining a council that is focused on fairness, open to new thinking and committed to improving life for local people. This is a unique opportunity to shape the Council’s strategic approach to employment, skills, migration and community opportunity, helping residents access quality jobs, lifelong learning and pathways to prosperity. As the Council’s principal adviser in this area, you will lead a high‑profile service that works across departments and with regional and national partners to deliver meaningful change for Brent’s diverse communities. Sitting within the Community Development and Employment & Opportunity service, this leadership role combines strategic influence, partnership development and service transformation. You will work closely with senior leaders, elected members, employers, education providers, funders and community organisations to drive innovation, secure investment and champion inclusive growth. This role matters because it directly contributes to improving residents’ lives by raising skills, increasing employment opportunities, supporting disadvantaged communities and ensuring Brent remains a borough where everyone has the opportunity to thrive. For an experienced and ambitious leader, it offers the chance to make a lasting impact at both a local and regional level while leading a talented team committed to delivering excellent outcomes. In this role, you will: • Lead strategy and policy for employment, skills, migration and community opportunity, ensuring the Council delivers ambitious outcomes that improve residents’ lives., • Build and influence partnerships with employers, education providers, community organisations, regional bodies and government to secure investment and create new opportunities for Brent residents., • Drive service performance and innovation, ensuring services are responsive, financially sustainable and deliver high‑quality employment, learning and support outcomes., • Lead and inspire high‑performing teams, fostering a culture of collaboration, accountability and continuous improvement while championing inclusion and opportunity across the borough. This is a high‑profile leadership role with significant strategic influence across the Council and beyond. You will work with a wide range of partners to drive innovation, secure investment and deliver opportunities that improve employment, skills and life chances for Brent residents. We are looking for someone who: • A track record of leading strategic employment, skills, education or community-based services, delivering measurable outcomes and continuous improvement., • Experience of developing and influencing policy and strategy, translating ambitious priorities into successful operational delivery and lasting impact., • Strong partnership-building and stakeholder management skills, with the ability to influence senior leaders, elected members, employers, funders and community organisations., • Experience of managing complex budgets and securing external funding, ensuring services are financially sustainable and deliver value for money., • An excellent understanding of employment, skills, adult learning and social inclusion agendas, including the challenges and opportunities facing diverse and disadvantaged communities., • Inspirational leadership skills, with the ability to motivate, develop and empower teams to deliver outstanding services and achieve ambitious goals. We know people do their best work when they feel valued, supported and able to grow. At Brent, you will benefit from: • 27 days’ annual leave, rising with length of service, plus bank holidays, • Local Government Pension Scheme with generous employer contributions, • hybrid and flexible working options for most roles, • supportive family‑friendly policies, • health and wellbeing support, including eye test support and a 24/7 Employee Assistance Programme, • financial wellbeing support, including education sessions, childcare deposit loans, and season ticket loans, • travel support, including affordable parking nearby, a Cycle to Work scheme, and onsite facilities, • learning and development opportunities to support your career, • access to My Brent Rewards with exclusive discounts on shopping, travel, leisure and entertainment To learn more about our benefits, visit Our offer to you. Brent Council values the diversity of its community and aims to have a workforce that reflects the people we serve. We welcome all applications from all sections of the community and encourage applicants to complete the diversity survey section of the application. We are committed to fostering an inclusive workplace where everyone is treated with dignity, respect and fairness. We expect all employees to demonstrate a commitment to equality, diversity and inclusion and to promote inclusive, non‑discriminatory practices in their work. This commitment forms part of our recruitment process, and candidates may be assessed on their understanding of and ability to contribute to an inclusive working environment. The information we collect from you will be shared with Cifas, who will use it to help prevent fraud and other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. Further details on how your information will be used by Brent and Cifas, and your data protection rights can be found here. As a Disability Confident employer, we guarantee an interview to disabled applicants who meet the essential criteria for the role. This includes people with hidden disabilities, long‑term health conditions, diagnosis, and mental health conditions. We also guarantee an interview to care‑experienced applicants who meet the essential criteria. Information shared for this purpose will be treated fairly and used only to confirm eligibility under these schemes. If you need reasonable adjustments at any stage of the recruitment process, please contact recruitment@brent.gov.uk. Brent has a positive approach to flexible working. #J-18808-Ljbffr

Neighbourhood Officer Pay: £27.57 Umbrella Location: London Borough of Hillingdon, Civic Centre, High Street, Uxbridge, Middlesex, UB8 1UW About the role We are looking for a proactive and customer-focused Neighbourhood Officer to join our Homes and Neighbourhoods service. This is a varied and rewarding role where you will manage a defined neighbourhood patch of Council properties, working directly with tenants and leaseholders to provide a high-quality, end-to-end tenancy and neighbourhood management service. You will be a visible and accessible presence within your neighbourhood, building positive relationships with residents, identifying issues early and working collaboratively with colleagues, partners and communities to resolve problems and improve local neighbourhoods. You will manage all aspects of tenancy management across your patch, including mutual exchanges, successions, low-level tenancy support, anti-social behaviour, neighbour disputes, tenancy breaches, tenancy checks and access issues. You will also play an important role in tenancy sustainment, helping residents at risk of tenancy failure to remain successfully housed. What you'll be doing You will take ownership of your neighbourhood patch and ensure residents receive a responsive, professional and person-centred service. Your responsibilities will include: Managing a defined patch of Council properties, covering tenants and leaseholders and all key aspects of tenancy and neighbourhood management. Providing an end-to-end tenancy management service throughout the lifetime of a tenancy. Building strong relationships with residents, resident groups and community partners and ensuring the resident voice influences service delivery. Being visible and accessible on estates through regular inspections, resident engagement and quarterly neighbourhood walkabouts. Managing mutual exchange and succession casework, ensuring statutory requirements and deadlines are met. Providing low-level tenancy support, identifying risks early and working with Tenancy Sustainment Officers and partner agencies to prevent tenancy failure and homelessness. Investigating and resolving low-level anti-social behaviour, neighbour disputes and tenancy breaches through proportionate informal and formal interventions. Working with internal services and external partners to address ASB, safeguarding concerns and wider neighbourhood issues. Identifying vulnerable residents and making appropriate referrals or signposting to services that support health, wellbeing, independence and tenancy sustainment. Undertaking targeted tenancy checks and supporting access to properties for statutory gas, electrical, fire safety and other compliance works. Taking appropriate enforcement action where residents refuse access, while considering vulnerability and support needs. Supporting the management of hoarding, safeguarding and other risks affecting residents, neighbours or property safety. Identifying and responding to fire safety risks and helping residents remain fire safe and fire aware. Responding effectively to emergencies such as fires, floods and other incidents affecting Council properties. Supporting decants and working with other teams to ensure affected residents are appropriately supported. Managing Use and Occupation casework to maximise the effective use of Council housing stock. Attending property handovers, open days and community events for newly developed, acquired or refurbished homes. Maintaining accurate case records and producing reports that demonstrate progress and outcomes. Contributing to resident satisfaction, Tenant Satisfaction Measures and wider service performance targets. Identifying opportunities to improve services, work efficiently and deliver better outcomes and value for money. About you We are looking for someone who is confident, resilient, organised and committed to putting residents first. You will have experience of delivering tenancy management services within a social housing environment and be able to manage a varied caseload involving different tenancy types, vulnerabilities and complex circumstances. You will have: Experience of managing social housing tenancies and understanding the factors that can affect tenancy sustainment. Experience of dealing with ASB, neighbour disputes, tenancy breaches and low-level tenancy management issues. Experience of managing complex casework involving residents with multiple or unmet needs. The ability to assess and manage risk, vulnerability and safeguarding concerns. Experience of working collaboratively with internal teams, partner agencies and community organisations to achieve positive outcomes. The ability to handle difficult conversations, challenge inappropriate behaviour and take proportionate enforcement action when required. Experience of managing access issues relating to gas servicing, electrical testing, planned works and other landlord obligations would be an advantage. Good knowledge and understanding of housing and landlord and tenant legislation, regulations and guidance relevant to social housing. An understanding of tenancy sustainment and the factors that can put a tenancy at risk. Excellent communication, negotiation and problem-solving skills, including the ability to engage vulnerable and harder-to-reach residents. Strong organisational skills and the ability to prioritise competing demands and manage casework effectively. Good IT

Change Needs You Become a Met Police Officer with a starting salary of over £42k The Met is working hard to drive more trust, reduce crime, and maintain high standards for London and its communities. The Met is made up of officers and staff from all backgrounds but we are committed to becoming more representative of the communities we serve. To do this the Met recognises the need to change. Whilst that change takes time, we want people like you to join and help to make a big difference. We’re looking for people who share our values of integrity, courage, accountability, respect and empathy to join the dedicated, honest, committed, hard-working officers and staff already in our team. Those who are committed to working hard to bring offenders to justice, protect vulnerable people and deliver the change needed for London and its communities. Change Needs You. Become a police officer, unlock your potential, support London’s communities and make London a safer city for all. Change Your Potential: Policing is a challenging but rewarding career like no other. With your will and determination, we will help you reach your full potential as a Met police officer and be the best you can be for yourself, your community and London. As a police constable in London’s Met, you’ll join over 30,000 colleagues working across 32 boroughs, all dedicated to serving over nine million residents in one of the most dynamic and diverse cities in the world. You’ll learn new things every day whether you’re out on patrol in the local community, giving evidence in court, investigating burglaries or supporting victims of crime. Every day brings a fresh challenge, the chance to learn something new and help others. A range of benefits: A career as a police officer offers many rewards and benefits, including: A competitive starting salary of c. £42,210 rising up to c. £59,994 as a PC, inclusive of allowances. Discounted rail travel up to 70 miles after initial training and free London travel Gain a fully-funded degree while earning and developing skills for life under our apprenticeship route Generous police pension scheme Generous annual leave and a range of other leave options, including career breaks, special leave, parental and adoption leave A comprehensive Health and Wellbeing service to help you stay healthy and well Access to a large number of subsidised leisure and sporting activities Becoming part of the Met family, and the policing family nationally - a unique and supportive network where you’ll meet friends for life while all working together to make London and the UK safer for everyone. Whether working collaboratively or on your own beat, your team and the wider Met are there to support you Flexible working options. Policing is a 24/7 service, and you will therefore be expected to work shift patterns including weekends and nights. However, we do aim to offer flexible working opportunities where operationally viable and depending on the role. A wide range of staff support associations which support the different interests of the staff and officers they represent, including but not limited to; the Association of Muslim Policing, the Metropolitan Police LGBT Network, the Metropolitan Police Black Police Association and the Network of Women How to join us: There are two routes of entry; our Police Constable Degree Apprenticeship (PCDA) or our Police Constable Entry Programme (PCEP). Police Constable Degree Apprenticeship (PCDA) A three-year programme where you can learn as you earn policing London's streets, gaining a (BSc) Hons degree in professional policing practice on completion. The Met covers all qualification fees so there's no cost to you, it's all fully funded. You’ll start by working with one of our partner universities learning the basics of the job, before joining a team of experienced officers teaching you invaluable skills that you’ll put into practice and build upon before returning to uni for an end of programme assessment. Police Constable Entry Programme (PCEP) A two-year programme which provides new recruits with a blend of classroom based and operational learning. Your initial training will take place at a Met training centre before you join one of our policing teams to gain practical, on-the-job experience. You will be regularly assessed on your knowledge, skills and behaviours but, unlike our other entry route, you will not be required to complete an academic qualification as part of your training or attend university. Change Your Future There are countless career opportunities available at the Met due to its size and diverse population that you wouldn’t find in any other UK city. Upon successful completion of your training period, you’ll be able to decide on how you want to shape your future career path. Whether that be undertaking a new role, joining a specialist team, training to become a detective, or promotion through the ranks; there will always be a role for you at the Met. You could choose to work in diplomatic protection, work with horses in our Mounted Branch, or even work in cyber-crime. These are just some of the many paths you could choose to follow as your career progresses. Change Needs You Apply Now

Our client, a leading UK-based accident repair group, is seeking an experienced Paint Sprayer to join their busy accident repair bodyshop in Harrow. This opportunity is ideal for skilled automotive painters committed to delivering high-quality finishes within a modern and professional environment. Benefits of the Paint Sprayer: Salary of £54,600 per annum Monday to Friday, 6.30am – 4.30pm, with one in two Saturday mornings Work within a national Accident Repair Centre environment 25 days holiday plus bank holidays Opportunities for career progression within a growing company Supportive team environment focused on quality and customer satisfaction Optional health and wellbeing benefits including health insurance, employee assistance programmes, and fitness discounts Additional benefits such as pension contributions, life insurance, cycle scheme, retail discounts, and employee recognition rewardsDuties of the Paint Sprayer: Prepare vehicles by priming, masking, and surface preparation for painting Apply high-quality paint layers using industry-standard techniques Match paint colours accurately to factory standards Ensure painted vehicles meet quality and inspection standards Maintain cleanliness and organisation of the work environment Work collaboratively within a team to meet deadlines Perform polishing and finishing as required Adhere strictly to safety protocols and utilise PPE and RPE at all timesRequirements of the Paint Sprayer: Minimum of three years’ hands-on vehicle painting experience in a professional automotive environment Strong knowledge of automotive paint processes and techniques Excellent attention to detail and quality standards Ability to manage multiple tasks efficiently under pressure Proven track record of meeting deadlines in target-driven settings Good communication and teamwork skills Flexible working attitude with reliability and a positive mindsetThis is a fantastic opportunity for a dedicated Paint Sprayer seeking to further their career within a reputable and expanding organisation. If you possess the required skills and experience and are committed to excellence in vehicle refinishing, we would like to hear from you. Contact Ben Loft, Automotive Recruitment Specialist at Perfect Placement covering Harrow and Greater London, today to discover more about this fantastic Paint Sprayer opportunity. Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today

Neighbourhood Officer Pay: £27.57 Umbrella Location: London Borough of Hillingdon, Civic Centre, High Street, Uxbridge, Middlesex, UB8 1UW About the role We are looking for a proactive and customer-focused Neighbourhood Officer to join our Homes and Neighbourhoods service. This is a varied and rewarding role where you will manage a defined neighbourhood patch of Council properties, working directly with tenants and leaseholders to provide a high-quality, end-to-end tenancy and neighbourhood management service. You will be a visible and accessible presence within your neighbourhood, building positive relationships with residents, identifying issues early and working collaboratively with colleagues, partners and communities to resolve problems and improve local neighbourhoods. You will manage all aspects of tenancy management across your patch, including mutual exchanges, successions, low-level tenancy support, anti-social behaviour, neighbour disputes, tenancy breaches, tenancy checks and access issues. You will also play an important role in tenancy sustainment, helping residents at risk of tenancy failure to remain successfully housed. What you'll be doing You will take ownership of your neighbourhood patch and ensure residents receive a responsive, professional and person-centred service. Your responsibilities will include: Managing a defined patch of Council properties, covering tenants and leaseholders and all key aspects of tenancy and neighbourhood management. Providing an end-to-end tenancy management service throughout the lifetime of a tenancy. Building strong relationships with residents, resident groups and community partners and ensuring the resident voice influences service delivery. Being visible and accessible on estates through regular inspections, resident engagement and quarterly neighbourhood walkabouts. Managing mutual exchange and succession casework, ensuring statutory requirements and deadlines are met. Providing low-level tenancy support, identifying risks early and working with Tenancy Sustainment Officers and partner agencies to prevent tenancy failure and homelessness. Investigating and resolving low-level anti-social behaviour, neighbour disputes and tenancy breaches through proportionate informal and formal interventions. Working with internal services and external partners to address ASB, safeguarding concerns and wider neighbourhood issues. Identifying vulnerable residents and making appropriate referrals or signposting to services that support health, wellbeing, independence and tenancy sustainment. Undertaking targeted tenancy checks and supporting access to properties for statutory gas, electrical, fire safety and other compliance works. Taking appropriate enforcement action where residents refuse access, while considering vulnerability and support needs. Supporting the management of hoarding, safeguarding and other risks affecting residents, neighbours or property safety. Identifying and responding to fire safety risks and helping residents remain fire safe and fire aware. Responding effectively to emergencies such as fires, floods and other incidents affecting Council properties. Supporting decants and working with other teams to ensure affected residents are appropriately supported. Managing Use and Occupation casework to maximise the effective use of Council housing stock. Attending property handovers, open days and community events for newly developed, acquired or refurbished homes. Maintaining accurate case records and producing reports that demonstrate progress and outcomes. Contributing to resident satisfaction, Tenant Satisfaction Measures and wider service performance targets. Identifying opportunities to improve services, work efficiently and deliver better outcomes and value for money. About you We are looking for someone who is confident, resilient, organised and committed to putting residents first. You will have experience of delivering tenancy management services within a social housing environment and be able to manage a varied caseload involving different tenancy types, vulnerabilities and complex circumstances. You will have: Experience of managing social housing tenancies and understanding the factors that can affect tenancy sustainment. Experience of dealing with ASB, neighbour disputes, tenancy breaches and low-level tenancy management issues. Experience of managing complex casework involving residents with multiple or unmet needs. The ability to assess and manage risk, vulnerability and safeguarding concerns. Experience of working collaboratively with internal teams, partner agencies and community organisations to achieve positive outcomes. The ability to handle difficult conversations, challenge inappropriate behaviour and take proportionate enforcement action when required. Experience of managing access issues relating to gas servicing, electrical testing, planned works and other landlord obligations would be an advantage. Good knowledge and understanding of housing and landlord and tenant legislation, regulations and guidance relevant to social housing. An understanding of tenancy sustainment and the factors that can put a tenancy at risk. Excellent communication, negotiation and problem-solving skills, including the ability to engage vulnerable and harder-to-reach residents. Strong organisational skills and the ability to prioritise competing demands and manage casework effectively. Good IT

We have an exciting opportunity for a Deputy General Manager to join us here at Buzz Bingo Feltham. This role is working full time 44 hours over 7 days a week and you must be fully flexible to work during all opening hours, paying £36,000 p/a. Join Our Team of Remarkable People At Buzz Bingo, together we're on a mission to be the Nation's No 1 Choice for Bingo. Our teams in Clubs across the country and in our Support Centre are smart and passionate about what they do. We know each person here can make a big difference, so we'll support your professional goals, give you what you need to thrive, and celebrate your success along the way! We believe in the power of Bingo to bring people together, and it is that spirit of connection - online and in Club - that makes us a Bingo business unlike any other. The Role You'll Play As Deputy Manager you'll play a key part in making sure there is consistent delivery of the Buzz Bingo Brand Values, and a culture of exceptional customer service, at each point of the Customer journey. You'll also assist the General Manager to implement the brand strategy flawlessly at a local level and provide input to the club's local strategic plan. Hit the Jackpot with Our Benefits In return for everything you bring, we offer an exciting role in a dynamic business and a great rewards package. We'll help you build your skills and career as you work with us in a business that never stands still. That means you'll have access to: Help@Hand – a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App – for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards – Employee Recognition Scheme Access to Trained Mental Health Advocates for advice on your mental wellbeing 5 weeks Annual Leave plus Public Holidays Buy Holidays Salary Sacrifice Scheme – opportunity to buy an extra week's holiday Staff discount 50% off bingo tickets, food & soft drinks Your Responsibilities as Part of Our Team Assist the General Manager in ensuring that the customer experience is consistently delivered at each point in the customer journey Deputise for the General Manager in all operational aspects of the Club Evaluate actions to maintain and improve KPI performance Ensure adequate levels of staff are deployed in each area to maximise customer service throughout the day Provide input to the club's local strategic plan Provide performance expectations through regular feedback and the implementation of performance reviews for all members of the team Deliver a culture of exceptional customer service by coaching and encouraging team members to drive service levels in every session Critically evaluate the feedback received from all Customers and respond to this Generate new members and communicate with them appropriately to generate repeat visits including maximising data capture Have a highly visible presence in all areas of the club at peak trading times Effectively manage the team in their day-to-day activities by directing, delegating, coaching, and supporting as required Ensure that the Company's legal obligations (Gaming and Licensing Laws, Employment Legislation, Health and Safety and Health and Hygiene) are being properly observed and adhered to Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We're Looking For Previous experience of managing a team in a face-to-face customer service role, ideally within a leisure, gaming, or hospitality environment Evidence of bringing business awareness to decision making and understands the commercial drivers of the business Evidence of setting an example for customer service and interaction 'on the floor' A relentless focus upon customer service standards with strong attention to detail Self-aware and welcomes constructive feedback Committed to your own and other's development Evidence of being able to manage and drive new initiatives Applicants must be 18+ #bb1 TPBN1_UKCT

About Lampton Leisure Lampton Leisure is community with health and wellbeing at our core. We understand everyone’s health journey is unique and personal to them, so we’re proud to offer a suite of fitness and wellbeing facilities for local people with all levels of experience. It is our mission to provide inclusive and safe environments, delivering supportive and expert advice to all ages, abilities, and backgrounds, providing an enjoyable customer experience across all our leisure centres in West London. Why Join Lampton Leisure? LLW Employer - Annual pay reviews and increases 22 days holiday allowance, plus bank holidays Free gym membership Enhanced Maternity and Paternity leave and Pension Scheme Exclusive Discounts - save with Lampton Rewards and EE mobile offers Staff wellbeing perks - online GP access, EAP, health testing, flu Jabs, and eye care vouchers Sustainability Perks - cycle to work and electric car salary sacrifice scheme Career Growth – CPD training, structured development, and leadership opportunities About the Job As Aquatics Manager, you will be responsible for proactively managing the Lifeguarding teams’ performance, health and safety on poolside, coordinating wet side timetables, events and rotas and setting team targets. As a Duty Manager you will also be responsible for the day-to-day running of our Leisure Centre, ensuring a safe, enjoyable and quality customer experience. Ultimately, you will ensure all operations flow smoothly and help us meet our company goals. You will also be a key holder for the building and therefore, will be responsible for opening and closing the site whilst on shift. Our sites are open from 6am - 10pm so flexibility with working hours is required. Key Responsibilities Line management responsibilities for Lifeguards Ensuring staff attend NPLQ CPD’s, whilst ensuring record-keeping, and verification requirements are complied with at the Centre Deliver a comprehensive aquatics programme, inclusive of; swimming timetables and school holiday activities designed to meet the needs of the local communities. Coordination of events and activities like gala’s and holiday camps. Oversee the organisation of the pool timetable. Responsible for the daily, weekly and monthly pool plant operations, tasks and checks. Deal with any H&S incidents, accidents, safeguarding concerns & report on the management system. Provide first class customer service to all users of the facility. Supervise and coordinate regular maintenance and cleaning of the facility. Drive and achieve centre financial targets and KPIs, including customer service targets, occupancy targets, revenue targets, payroll costs and participation levels. Track, measure and report on the effectiveness of aquatic programmes, including membership indicators and business plan objectives, in line with Lampton's reporting procedures. Whilst on Duty Managers shifts, responsible for opening and closing of site, overseeing the daily operation and being first point of contact for any queries, H&S incidents or accidents and safeguarding concerns. Experience and Qualifications Required First Aid at Work Qualification National Pool Lifeguard Qualification (NPLQ) Ideally hold or be able to work towards a Pool Plant Operator Qualification RLSS Trainer Assessor required, but full training can be provided Previous experience of managing operations within the leisure sector, with experience of wet side operations Previous supervisory experience The ability to communicate clearly, influence and motivate staff. Experience of working within a Health & Safety critical environment with the ability to understand and implement legislation in the operational environment is essential. Due to the needs of the business and the department, we may interview suitable candidates before the closing date. This job may also close early if a large number of applications are received. You are advised to submit your application as early as possible to avoid missing your chance to apply. Diversity, equity and inclusion are at the heart of what we value as an organisation. Lampton Group is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process. Important information: This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). The Disclosure and Barring Service (DBS) helps employers make safer recruitment decisions and prevent unsuitable people from working with vulnerable groups, including children. It replaces the Criminal Records Bureau (CRB) and Independent Safeguarding Authority (ISA)

At Newcross Healthcare, our values are at the heart of everything we do:. Apply today for this care assistant role with Newcross Healthcare. At Newcross Healthcare, we have spent 30 years delivering trusted, compassionate care in local communities across the UK.

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