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About us \n Birketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations and individuals in the UK and internationally across four principal practice groups: Real Estate, Corporate Services, Dispute Resolution and Private Client. \n We are defined by our Next Level Law proposition. We work with our clients as a proactive partner, horizon scanning and thinking ahead to the changes, challenges or opportunities that they may face. \n Next Level Law is also applied to our people. Our collegiate culture means everyone is encouraged to achieve their next level in everything they do. RollOnFriday recently ranked us as the 5th best law firm to work at in 2024. \n With our ambition to succeed, comes a strong desire to make a positive contribution to the communities we serve, and we are committed to delivering the objectives set out in our ESG strategy. Diversity plays an integral part in all that we do, with female partners comprising 40% of our partnership. \n The team you will join \n Our Plot Sale Team has a long-standing track record of managing plot sales for a diverse range of clients, including national and regional developers, local authorities, and registered providers. We currently successfully handle approximately 3,500 plot sales, demonstrating our capacity and commitment to providing an excellent and efficient service. \n Our team is widely recognised for their exceptional service, and we are proud to have been recently crowned as the ‘New Build Conveyancing Team of the Year’ at the British Conveyancing Awards 2024 and highly recommended in 2025. \n Our commitment to providing high-quality service and our proven track record in commercial real estate matters make us a reliable partner for all plot sales needs. \n We also deal with various affordable disposals including but not limited to RTA, RTB, Resales & Assignments, Staircasing and Final Staircasing transactions throughout the team. \n The work you will be doing \n You will provide additional fee earning support alongside the Head of Plot Sale Team for a rapidly growing sector with a focus on technical excellence and business development. \n The role will suit a candidate with a significant following and marketplace presence to be able to actively and effectively grow the practice, although this is not essential. \n What we are looking for \n\n • Solicitor/Legal Exec/Licensed Conveyancer with at least four to six years' PQE gained at a strong regional or City firm\n, • Experience of all aspects of work as outlined in this profile is required\n, • A proven ability to meet the demands of high value conveyancing including enhanced accessibility\n, • An ability to actively market within this specialist sector and to focus on growing new relationships\n, • To be competent in using Microsoft Word, Excel, time recording software, case management, Outlook and digital dictation\n\n Inclusivity and Culture \n At Birketts, our culture is driven by ambition and a commitment to positively impact all the communities we serve. We are dedicated to the success, development, and wellbeing of our colleagues, helping them achieve their goals and seize the opportunities that come with our growth. Alongside a flexible and inclusive work environment, we offer the following core benefits: \n\n • 25 days holiday (FTE) plus Bank Holidays \n, • Long Service holiday award – 1 extra week every 10 years continuous service\n, • Private Healthcare with BUPA (offered after probation is passed)\n, • Scottish Widows Pension Scheme (5% employer / 5% Employee)\n, • Staff Profit Share and Individual Performance Bonus Scheme \n, • Salary sacrifice (Pensions, Staff Profit Share)\n, • Life Assurance - 4 x salary / Permanent Health Insurance\n, • Paid CSR Day\n, • Enhanced Maternity/Paternity Leave\n, • Subsidised gym membership\n, • Electric car scheme\n, • Agile/Hybrid Working Policy\n, • Dress for your Day Policy\n\n https://recognition-reward-benefits/ \n Birketts is a flexible business which has embraced a hybrid working model where our colleagues enjoy a mix of home and office working. We welcome applications from people looking for flexible, agile, and part-time roles and we are happy to explore your preferred working patterns as part of your application. \n Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested. \n Birketts is committed to being an Equal Opportunity Employer. Our policy is unequivocal: we do not tolerate discrimination based on age, disability, sex, race, religion or belief, gender reassignment, marriage or civil partnership, pregnancy or maternity, or sexual orientation. \n We pride ourselves on being an inclusive organisation that actively promotes equality of opportunity for all, valuing the right mix of talent, skills, and potential. We welcome applications from a diverse range of candidates, and selection for roles is based solely on individual merit. \n Accountabilities \n • Dealing with the preparation of site set up paperwork for use in connection with the various schemes including the preparation of packs or bundles to be issued or producing starting point precedents or versions of Sale Contracts, Transfers and Leases.\n, • Dealing with infrastructure agreements and all aspects of legal work associated with these arrangements for new build properties and developments\n, • Acting for a range of clients from individuals to corporate entities on a diverse range of residential property matters\n, • Acting on the sale and financing of routine and complex freehold/leasehold and high value properties\n, • Working alongside and developing relationships with local agents including high end property finders and estate agents\n, • Acting on main stream residential conveyancing to support the wider practice\n, • Providing technical support to the local team members including overseeing and training of junior team members as the need arises\n, • Being actively involved with developing and implementing the Plot Sale Team business development plan\n, • Instil the Birketts’ culture and brand signatures and values throughout the team\n, • Working with the Head of the Plot Sale Team to explore new work types and opportunities for diversificationAssiting in managing a caseload of other residential conveyan

Director of People & Culture Norwich | Full-time | £76,232 p.a. plus benefitsAn established education trust is seeking an exceptional Director of People & Culture to lead the development of a progressive, inclusive and high-performing people function across its family of schools. Reporting to the Chief Executive and based in offices on the outskirts of Norwich, this newly created Leadership Team role offers the opportunity to shape the culture, capability and employee experience of an organisation committed to the development and education of young people.The opportunity This is a rare opportunity to join an ambitious non-profit education organisation at a pivotal point in its growth. You will design and lead the People and Culture function, ensuring that the organisation has the policies, systems, insight and leadership support needed to recruit, retain and develop brilliant people from all backgrounds.You will champion an outstanding employee experience, lead work on diversity, inclusion and engagement, and support leaders and managers to build diverse, high-performing teams. Working closely with the Board, Chief Executive, Executive Team, trustees, school governors, Head Teachers and other Trust leaders, you will play a central role in shaping an inclusive culture where colleagues feel supported to do the best work of their careers.Benefits Salary at scale point 51: £76,232 p.a. for 2026/27, with opportunity for performance-related pay progression.29 days' annual leave.Local Government pension scheme.Investment in professional development and learning.Flexible working hours, aligned to business needs and supportive of care or other commitments.Cycle-to-work scheme.Key priorities Build and lead a modern People and Culture function, supported by effective HR systems, suppliers, processes and data.Develop and implement people strategies that support organisational growth, wellbeing, performance and inclusion.Lead organisation design and talent management, working with senior leaders to attract and develop brilliant people, and support Head Teachers and senior leaders to ensure organisational structures meet the needs of the Trust's educational and financial strategies.Embed diversity, equity and inclusion across policies, processes, recruitment, engagement and everyday practice.Create learning, development, leadership and management programmes that help colleagues grow professionally and personally.Advise the Board and Executive Team on employment legislation, HR policy and compliance, ensuring appropriate employment policies and practices are in place and adhered to.Lead reward strategy and implementation, working with the Remuneration Committee to ensure a competitive and values-led approach.Lead annual and quarterly people planning and prioritisation, ensuring resources and budgets are aligned to agreed priorities.Manage and develop the HR team, providing clarity, support and direction so they can deliver excellent service to schools and colleagues.About you You will be an experienced senior people leader, ideally operating at Director of People and Culture level or equivalent, with a strong track record of building people strategies, policies, systems and teams. You will bring deep HR expertise across employee relations, recruitment, restructuring, organisational design, talent development, culture, reward and compliance.You will be confident advising Boards, executives and senior leaders, and will combine sound judgement with a collaborative, values-led approach. A commitment to diversity and inclusion is essential, alongside experience of creating inclusive working environments and supporting organisations to recruit and develop diverse teams. You will be CIPD Level 7 qualified or able to demonstrate equivalent professional experience.Experience of developing or commissioning online learning and development programmes, or management development training programmes, would be an advantage.How to apply If you are a strategic, inclusive and people-centred leader who wants to make a lasting contribution to education, culture and organisational growth, we would be delighted to hear from you. Closing date is midnight on Sunday 6 th September 2026. Please include your location on your CV - if you are considering your commute or relocation, it is always helpful to understand this on your application.TPBN1_UKTJ

Group Head of Governance (closing date Friday 28th August) Salary DoE Norwich / Hybrid (travel to UK operational sites) Norse Group have an exciting new opportunity to recruit a Group Head of Governance, this will be on a full time, permanent basis, operating from our Head Office Unity Place with travel to UK operational sites. The Role: The Group Head of Governance is responsible for leading, aligning and continually evolving the Groups governance strategy, framework, and assurance arrangements. Ensuring effective corporate governance, regulatory compliance, and accountability across the Group. Working in close partnership with the Group Senior Directors, Executive Leadership Team and our Joint Venture Partnership Boards, the role provides strategic and operational governance leadership, enabling high quality decision making, promoting a strong culture of integrity and accountability, and ensuring governance arrangements support the delivery of the Groups strategic objectives. As the organisations senior governance expert, the postholder provides advice to senior leaders, oversees governance risk and assurance, and ensures governance practices reflect regulatory requirements and recognised best practice. Key Responsibilities Lead the alignment, implementation and continuous improvement of the Groups corporate governance strategy and framework. Make sure to apply with all the requested information, as laid out in the job overview below. Ensure governance arrangements support organisational strategy, business performance and effective decision making Lead the integration and alignment of governance, risk and assurance activities to strengthen organisational resilience and oversight. Oversee the Group's governance assurance framework, ensuring appropriate monitoring of compliance obligations and governance performance. Provide strategic oversight of corporate governance risks, ensuring appropriate reporting and mitigation arrangements are in place. Provide executive oversight of the Groups corporate policy framework, ensuring policies remain current, compliant and aligned with strategic priorities. Lead periodic reviews of governance frameworks, constitutions, delegated authority arrangements and terms of reference. Build trusted relationships with Group Senior Directors, Executive Leaders, Board Members and external regulators. Influence strategic decision making through the provision of expert governance advice and insight. Develop governance performance measures and assurance reporting that provide meaningful insight to the Executive Team and Board. Present governance, compliance and assurance reports to the Groups Senior Leadership Team. Our successful candidate Degree or equivalent professional experience. Significant senior leadership experience within corporate governance, regulatory compliance or a comparable governance function in a complex organisation. Extensive experience advising Boards, Executive Teams and senior leaders on governance, constitutional and regulatory matters. Demonstrable experience developing and implementing enterprise governance frameworks and governance improvement programmes. Excellent political awareness and organisational judgement. Outstanding written communication skills with the ability to produce Board level papers and governance reports Qualification in Law, Corporate Governance, Risk Management, Business Administration or related discipline. Our offer Salary - DoE 33 Days annual leave including bank holidays Sickness scheme 12 & 12 increasing with service Mileage paid at 55p per mile £2000 per annum car allowance Please click the link to view the full recruitment pack or email the recruitment team Recruitment pack *An enhanced DBS check will be required for our successful candidate, payment will be met by the employer. Please * click here for details of our DBS policy relating to the recruitment of ex-offenders. We are committed to employment practices and behaviours which encourage diversity, promote equality of treatment and eliminate unlawful and or unfair discrimination. We reserve the right to close this vacancy once we have received sufficient applications. xrnqpay If you have not been contacted within two weeks of the closing date, please assume that your application has not been successful and will not be progressed to the next stage.

Base pay range About Us In a nutshell, we’re all about making the world of wine a better place. We fund and source directly from independent winemakers to bring customers better quality wine for a better price. No thirsty middlemen as far as the eye can see. It’s a different way of doing things, sure. But it works. We’re one of the UK’s favourite wine clubs, shipping over 1 million cases a year to curious wine lovers, and with an ambitious road ahead, we’ve got no plans on plugging the cork on growth. Our global team (we have offices in the US and Australia, too) is entrepreneurial by nature, obsessive about customer experience, and driven by performance. All things that make Naked a great place to grow both personally and professionally. And yes, we like wine. A lot. It takes a village to be Naked and now our Engineering team is looking for a Senior Staff Engineer. You’ll be stepping into a high‑impact role where your ideas shape the way we build, scale and evolve our technology. From guiding cross‑team architecture to enabling faster, safer delivery, you’ll influence some of the most important technical decisions we make. If you’re motivated by solving meaningful problems and raising the engineering bar, you’ll thrive here. Hybrid – Norwich or London (1–2 days per week at primary office) • Lead architecture, system design and technical strategy across several squads, • Define and embed technical standards, patterns and best practices, • Improve software performance, reliability, security and maintainability, • Oversee engineering workflows, including release processes and architecture review, • Act as a technical escalation point for complex issues and cross‑team decisions, • Partner with product and technology leaders to prioritise work and allocate resources, • Facilitate design reviews, workshops and knowledge‑sharing sessions, • Provide hands‑on engineering support for high‑impact or high‑risk projects, • Manage, coach and mentor engineers at all levels, • Lead hiring, onboarding and development for your direct reports, • Join squads when needed to deliver strategically important initiatives, • Help evaluate and adopt new tools, technologies and processes, • Shape cross‑discipline architecture and contribute to company‑wide technology strategy, • 10+ years of experience in software engineering (backend, frontend or full‑stack), • Strong knowledge of modern architectures (API‑first, microservices, composable), • Proven experience leading system design, architecture reviews and technical decision‑making, • Ability to debug, optimise and improve complex distributed systems, • Experience with modern engineering practices (CI/CD, automation, DevOps principles), • Clear and inclusive communication skills with technical and non‑technical stakeholders, • Ability to influence decisions, build alignment and collaborate across squads, • Strong coaching and mentoring capabilities, especially for senior engineers, • Strong planning, estimation and forecasting skills, • Steady judgement and calmness during high‑stakes or time‑critical incidents, • A strategic mindset, understanding how technical decisions impact business outcomes, • Breadth across the full technology stack (backend, frontend, mobile), • Ability to set and guide multi‑year technical direction, • Ability to navigate complex organisational environments and build trusted relationships, • Ambition (dream big): you translate the strategy into action (projects, tasks and processes), • Judgement (make good decisions): you identify the need for tactical change and lead on implementation, • Discipline (adhere to high standards): you follow results closely and adapt plans as necessary, • Influence (have a big impact): you facilitate collaboration and manage talent efficiently, • Accountability (take full responsibility): you deliver results and identify issues, setting up ways to avoid them, • You support all stakeholders from the winemaker, through to the customer. We are Naked Together, • You embrace growth, pushing yourself out of your comfort zone to overcome obstacles, • You always start with our customers and winemakers, • You keep it simple and are data‑led, from the wine itself to the ways of working, • You do the right thing, holding yourself accountable with honesty and openness Screening interview > System Design Interview with Engineering Leaders > Team Leadership Interview with Staff Engineers > Final Interview with Head of Engineering • A competitive salary (depending on experience) plus annual bonus opportunity, • Personal Healthcare, • 26 days holiday and bank holidays (you can buy or sell holiday too), • A £300 annual personal development budget – we’re passionate about supporting people to follow their dreams inside or outside of Naked, • £450 every year to treat yourself to some of our delicious wines…all in the name of research, of course, • We want to do our bit for the community and give everyone paid leave to volunteer, • We have wellbeing support and access to mindfulness resources including the Headspace app, • Enhanced parental leave, • Honeymoon leave – newlyweds get an extra week of annual leave, • We like to surprise and delight you with lovely thoughtful gifts including Naked Wine and lots more… At Naked Wines, we recognise the value of diversity and inclusivity in fostering a truly remarkable experience for all our winemakers and customers. Our commitment extends beyond wine to building a workforce that reflects the wide array of perspectives and experiences found across the UK. We believe that embracing diversity in our teams enables us to provide exceptional service and innovation. We are dedicated to ensuring all our employees are treated fairly and equitably at work, with a strong commitment to promoting equity in both physical and mental health for everyone. To achieve this, Naked Wines encourages applications from individuals of disadvantaged socio‑economic backgrounds, disabled persons, LGBTQ+ community members, Black, Asian and Minority Ethnic backgrounds, and those with lived experiences of discrimination. Naked Wines is committed to providing reasonable adjustments throughout our recruitment process. We strive to be as accommodating as possible to ensure all candidates can participate fully. If you have specific requirements or need adjustments at any stage of the application or interview process, please do not hesitate to get in touch. In your application, feel free to indicate your preferred pronouns (for example – she/her/hers, he/him/his, they/them/theirs, etc.) to help us better address and respect your identity throughout the process. Mid-Senior level Full‑time Information Technology IT Services and IT Consulting Referrals increase your chances of interviewing at Naked Wines by 2x #J-18808-Ljbffr

About The Role Would you like to bring your Financial, Planning and Analysis expertise to Alzheimer's Society, managing and developing a team while helping shape how we forecast and measure financial performance? Can you bring fresh ideas and experience to strengthen how we plan, forecast and understand our financial performance, helping us anticipate risks, identify opportunities and make the best possible use of our funds to support people affected by dementia? We are recruiting for a Financial Planning and Analysis Manager on a full-time basis, working 35 hours per week on a permanent basis. This is a vital role leading a team of four to ensure all FP&A activity is delivered seamlessly, while also looking ahead and bringing a continuous improvement mindset to drive how we can improve our processes, strengthen the way we work and contribute to the future of finance at Alzheimer's society. You will be responsible for ensuring our tools and processes remain consistent and ensure we provide an accurate picture of our finances. As a qualified accountant, you will use your financial acumen to influence your team and colleagues across the organisation. You will build key relationships and act as a trusted strategic partner, sharing financial insight, finding solutions and supporting better decision making. You will deputise for the Head of service, confidently representing the function in senior meetings, you are experienced in translating complex financial information into clear insight, options and recommendations. This is a great opportunity to make your mark and share your vision on how the society measures financial performance. You will help strengthen the tools, processes and insight that enable us to understand our financial position, plan confidently for the future so we are equipped to maximise every pound raised and increase our support for people affected with dementia. About you • You will be a qualified accountant - ACCA, CIMA or CIPFA which is essential for this role with strong post qualification experience in a senior FP&A role., • Demonstrable experience in financial planning, budgeting, forecasting, modelling and analysis in a large or complex organisation., • Experienced in financial forecasting tools and modelling with a focus on continuous improvement., • Strong relationship building skills across an organisation, comfortable representing the function at a senior level., • Experienced in translating complex financial information into clear insight for non-financial audiences., • Proven experience leading and developing a team, using your coaching skills to support direct reports while managing performance, priorities and team outputs. What you'll focus on: • Managing the Financial Planning & Analysis team, providing coaching and direction to ensure all activities are delivered in a timely manner and making sure work is delivered to a high standard., • Coordinating the delivery of budgeting, forecasting, modelling reporting and analysis and making sure standards are applied consistently., • Leading the implementation and ongoing improvement of financial tools., • Building strong relationships with colleagues and teams, providing clear financial insight, practical support and constructive challenge in a supportive environment., • Identifying and shaping improvements to our financial planning, forecasting, analysis and reporting., • Ensuring all information and insight provides a clear and accurate picture of our financial performance. Interviews for this role have been provisionally scheduled to take place via MS Teams on 8th & 9th September. Please note that we're recruiting directly for this role and are not looking for approaches from recruitment agencies at this time. About You About Alzheimer's Society Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime. At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be. Together with our supporters, we're working towards a world where dementia no longer devastates lives. Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for. Our commitment to Equity, Diversity, Inclusion & Belonging We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society. We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. Our hiring process During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.Please also contact Alzheimer's Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need. To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice. We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice. We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website . Giving back to you Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits , recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society. INDAZ JBRP1_UKTJ

Head of Membership 12 Month Fixed-Term Contract Home-based (UK) About Us Were Blind Veterans UK, a charity that helps vision-impaired ex-service people from every generation rebuild their lives after their sight has been affected. Founded in 1915 by Sir Arthur Pearson to help the many veterans losing their sight during the First World War, we have over a century of experience providing the very best care and support. Since then, weve supported tens of thousands of vision-impaired veterans, helping them regain their independence and providing the tools, skills and confidence they need to lead fulfilling, active lives. Were one transformational team that believes every vision-impaired veteran should be able to lead the life they choose. We are now looking for a Head of Membership to join us on a full-time, 12 month fixed-term contract basis, working 35 hours per week. The Benefits • Salary of £74,000 per annum, • Generous annual leave with the option to buy additional days, • Pension scheme with generous employer contributions, • Access to legal services and mental health support, • Employee Assistance Programme, • Home-working allowance, • Professional and personal development, • Life assurance, • Enhanced pay This is a rewarding opportunity for a senior membership, customer experience or community engagement leader with strategic-level expertise to join our mission-driven charity. By joining us, you'll become part of an organisation that changes the lives of vision-impaired veterans across the length and breadth of the country. This is a transformational role where every improvement you make will enable more veterans to be supported, to live independently and to lead the lives they choose. Whats more, we'll empower you to lead with confidence and play a key role in helping shape our future, whilst continuing to grow as a leader, make a meaningful difference and maintain your career track. So, if you're looking for a rewarding senior leadership role where your work will have a lasting impact, read on and apply today. The Role As Head of Membership, you will lead the development and transformation of our membership function, ensuring an outstanding experience for members is delivered in line with our strategic objectives. You will develop and deliver our membership strategy and operating model, leading initiatives that strengthen member engagement, retention and growth. Championing a member-centric approach, you will ensure our services, communications and engagement programmes continue to evolve to meet member needs and organisational priorities. Working collaboratively across the organisation, you will oversee membership performance, digital development and operational excellence, using insight, technology and continuous improvement to enhance member journeys and deliver measurable impact. Additionally, you will: • Develop and monitor membership KPIs, using data and insight to drive continuous improvement, • Oversee national engagement programmes, events, networks and community initiatives, • Lead the optimisation of CRM systems, member platforms and digital engagement tools, • Ensure effective governance, safeguarding, compliance and risk management across the membership function, • Manage budgets, resources and multidisciplinary teams to deliver strategic priorities, • Represent membership interests internally and externally, building strong relationships with key stakeholders About You To be considered as a Head of Membership, you will need: • Senior leadership experience within a membership, customer experience, community engagement, service operations or similar environment, • Experience developing and implementing organisational strategies, operating models or service frameworks, • Proven experience leading organisational change, transformation or continuous improvement initiatives, • Experience using data, insight and performance measures to inform decision-making and drive improvement, • Experience managing budgets, resources and priorities within a complex organisation, • Experience leading geographically dispersed and multidisciplinary teams, • Knowledge of CRM systems and data-driven engagement approaches, • Knowledge of governance, safeguarding, risk management and regulatory compliance The closing date for this role is 21st August 2026. Other organisations may call this role Director of Membership, Head of Member Experience, Head of Customer Experience, Head of Community Engagement, Head of Service Delivery, Head of Membership Services, Membership Director, or Head of Engagement. We are committed to ensuring everyone can thrive in their role. We can support eligible candidates and employees in applying for Access to Work, a government-funded scheme that provides practical and financial support for workplace adjustments. If you need any adjustments to support accessibilitywhether for the application process, alternative formats of documentation, or the interviewget in touch via the website. Webrecruit and Blind Veterans UK are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you want to lead our membership function as Head of Membership, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency. JBRP1_UKTJ

Base pay range About Us In a nutshell, we’re all about making the world of wine a better place. We fund and source directly from independent winemakers to bring customers better quality wine for a better price. No thirsty middlemen as far as the eye can see. It’s a different way of doing things, sure. But it works. We’re one of the UK’s favourite wine clubs, shipping over 1 million cases a year to curious wine lovers, and with an ambitious road ahead, we’ve got no plans on plugging the cork on growth. Our global team (we have offices in the US and Australia, too) is entrepreneurial by nature, obsessive about customer experience, and driven by performance. All things that make Naked a great place to grow both personally and professionally. And yes, we like wine. A lot. It takes a village to be Naked and now our Engineering team is looking for a Senior Staff Engineer. You’ll be stepping into a high‑impact role where your ideas shape the way we build, scale and evolve our technology. From guiding cross‑team architecture to enabling faster, safer delivery, you’ll influence some of the most important technical decisions we make. If you’re motivated by solving meaningful problems and raising the engineering bar, you’ll thrive here. Hybrid – Norwich or London (1–2 days per week at primary office) • Lead architecture, system design and technical strategy across several squads, • Define and embed technical standards, patterns and best practices, • Improve software performance, reliability, security and maintainability, • Oversee engineering workflows, including release processes and architecture review, • Act as a technical escalation point for complex issues and cross‑team decisions, • Partner with product and technology leaders to prioritise work and allocate resources, • Facilitate design reviews, workshops and knowledge‑sharing sessions, • Provide hands‑on engineering support for high‑impact or high‑risk projects, • Manage, coach and mentor engineers at all levels, • Lead hiring, onboarding and development for your direct reports, • Join squads when needed to deliver strategically important initiatives, • Help evaluate and adopt new tools, technologies and processes, • Shape cross‑discipline architecture and contribute to company‑wide technology strategy, • 10+ years of experience in software engineering (backend, frontend or full‑stack), • Strong knowledge of modern architectures (API‑first, microservices, composable), • Proven experience leading system design, architecture reviews and technical decision‑making, • Ability to debug, optimise and improve complex distributed systems, • Experience with modern engineering practices (CI/CD, automation, DevOps principles), • Clear and inclusive communication skills with technical and non‑technical stakeholders, • Ability to influence decisions, build alignment and collaborate across squads, • Strong coaching and mentoring capabilities, especially for senior engineers, • Strong planning, estimation and forecasting skills, • Steady judgement and calmness during high‑stakes or time‑critical incidents, • A strategic mindset, understanding how technical decisions impact business outcomes, • Breadth across the full technology stack (backend, frontend, mobile), • Ability to set and guide multi‑year technical direction, • Ability to navigate complex organisational environments and build trusted relationships, • Ambition (dream big): you translate the strategy into action (projects, tasks and processes), • Judgement (make good decisions): you identify the need for tactical change and lead on implementation, • Discipline (adhere to high standards): you follow results closely and adapt plans as necessary, • Influence (have a big impact): you facilitate collaboration and manage talent efficiently, • Accountability (take full responsibility): you deliver results and identify issues, setting up ways to avoid them, • You support all stakeholders from the winemaker, through to the customer. We are Naked Together, • You embrace growth, pushing yourself out of your comfort zone to overcome obstacles, • You always start with our customers and winemakers, • You keep it simple and are data‑led, from the wine itself to the ways of working, • You do the right thing, holding yourself accountable with honesty and openness Screening interview > System Design Interview with Engineering Leaders > Team Leadership Interview with Staff Engineers > Final Interview with Head of Engineering • A competitive salary (depending on experience) plus annual bonus opportunity, • Personal Healthcare, • 26 days holiday and bank holidays (you can buy or sell holiday too), • A £300 annual personal development budget – we’re passionate about supporting people to follow their dreams inside or outside of Naked, • £450 every year to treat yourself to some of our delicious wines…all in the name of research, of course, • We want to do our bit for the community and give everyone paid leave to volunteer, • We have wellbeing support and access to mindfulness resources including the Headspace app, • Enhanced parental leave, • Honeymoon leave – newlyweds get an extra week of annual leave, • We like to surprise and delight you with lovely thoughtful gifts including Naked Wine and lots more… At Naked Wines, we recognise the value of diversity and inclusivity in fostering a truly remarkable experience for all our winemakers and customers. Our commitment extends beyond wine to building a workforce that reflects the wide array of perspectives and experiences found across the UK. We believe that embracing diversity in our teams enables us to provide exceptional service and innovation. We are dedicated to ensuring all our employees are treated fairly and equitably at work, with a strong commitment to promoting equity in both physical and mental health for everyone. To achieve this, Naked Wines encourages applications from individuals of disadvantaged socio‑economic backgrounds, disabled persons, LGBTQ+ community members, Black, Asian and Minority Ethnic backgrounds, and those with lived experiences of discrimination. Naked Wines is committed to providing reasonable adjustments throughout our recruitment process. We strive to be as accommodating as possible to ensure all candidates can participate fully. If you have specific requirements or need adjustments at any stage of the application or interview process, please do not hesitate to get in touch. In your application, feel free to indicate your preferred pronouns (for example – she/her/hers, he/him/his, they/them/theirs, etc.) to help us better address and respect your identity throughout the process. Mid-Senior level Full‑time Information Technology IT Services and IT Consulting Referrals increase your chances of interviewing at Naked Wines by 2x #J-18808-Ljbffr

Base pay range About Us In a nutshell, we’re all about making the world of wine a better place. We fund and source directly from independent winemakers to bring customers better quality wine for a better price. No thirsty middlemen as far as the eye can see. It’s a different way of doing things, sure. But it works. We’re one of the UK’s favourite wine clubs, shipping over 1 million cases a year to curious wine lovers, and with an ambitious road ahead, we’ve got no plans on plugging the cork on growth. Our global team (we have offices in the US and Australia, too) is entrepreneurial by nature, obsessive about customer experience, and driven by performance. All things that make Naked a great place to grow both personally and professionally. And yes, we like wine. A lot. It takes a village to be Naked and now our Engineering team is looking for a Senior Staff Engineer. You’ll be stepping into a high‑impact role where your ideas shape the way we build, scale and evolve our technology. From guiding cross‑team architecture to enabling faster, safer delivery, you’ll influence some of the most important technical decisions we make. If you’re motivated by solving meaningful problems and raising the engineering bar, you’ll thrive here. Hybrid – Norwich or London (1–2 days per week at primary office) • Lead architecture, system design and technical strategy across several squads, • Define and embed technical standards, patterns and best practices, • Improve software performance, reliability, security and maintainability, • Oversee engineering workflows, including release processes and architecture review, • Act as a technical escalation point for complex issues and cross‑team decisions, • Partner with product and technology leaders to prioritise work and allocate resources, • Facilitate design reviews, workshops and knowledge‑sharing sessions, • Provide hands‑on engineering support for high‑impact or high‑risk projects, • Manage, coach and mentor engineers at all levels, • Lead hiring, onboarding and development for your direct reports, • Join squads when needed to deliver strategically important initiatives, • Help evaluate and adopt new tools, technologies and processes, • Shape cross‑discipline architecture and contribute to company‑wide technology strategy, • 10+ years of experience in software engineering (backend, frontend or full‑stack), • Strong knowledge of modern architectures (API‑first, microservices, composable), • Proven experience leading system design, architecture reviews and technical decision‑making, • Ability to debug, optimise and improve complex distributed systems, • Experience with modern engineering practices (CI/CD, automation, DevOps principles), • Clear and inclusive communication skills with technical and non‑technical stakeholders, • Ability to influence decisions, build alignment and collaborate across squads, • Strong coaching and mentoring capabilities, especially for senior engineers, • Strong planning, estimation and forecasting skills, • Steady judgement and calmness during high‑stakes or time‑critical incidents, • A strategic mindset, understanding how technical decisions impact business outcomes, • Breadth across the full technology stack (backend, frontend, mobile), • Ability to set and guide multi‑year technical direction, • Ability to navigate complex organisational environments and build trusted relationships, • Ambition (dream big): you translate the strategy into action (projects, tasks and processes), • Judgement (make good decisions): you identify the need for tactical change and lead on implementation, • Discipline (adhere to high standards): you follow results closely and adapt plans as necessary, • Influence (have a big impact): you facilitate collaboration and manage talent efficiently, • Accountability (take full responsibility): you deliver results and identify issues, setting up ways to avoid them, • You support all stakeholders from the winemaker, through to the customer. We are Naked Together, • You embrace growth, pushing yourself out of your comfort zone to overcome obstacles, • You always start with our customers and winemakers, • You keep it simple and are data‑led, from the wine itself to the ways of working, • You do the right thing, holding yourself accountable with honesty and openness Screening interview > System Design Interview with Engineering Leaders > Team Leadership Interview with Staff Engineers > Final Interview with Head of Engineering • A competitive salary (depending on experience) plus annual bonus opportunity, • Personal Healthcare, • 26 days holiday and bank holidays (you can buy or sell holiday too), • A £300 annual personal development budget – we’re passionate about supporting people to follow their dreams inside or outside of Naked, • £450 every year to treat yourself to some of our delicious wines…all in the name of research, of course, • We want to do our bit for the community and give everyone paid leave to volunteer, • We have wellbeing support and access to mindfulness resources including the Headspace app, • Enhanced parental leave, • Honeymoon leave – newlyweds get an extra week of annual leave, • We like to surprise and delight you with lovely thoughtful gifts including Naked Wine and lots more… At Naked Wines, we recognise the value of diversity and inclusivity in fostering a truly remarkable experience for all our winemakers and customers. Our commitment extends beyond wine to building a workforce that reflects the wide array of perspectives and experiences found across the UK. We believe that embracing diversity in our teams enables us to provide exceptional service and innovation. We are dedicated to ensuring all our employees are treated fairly and equitably at work, with a strong commitment to promoting equity in both physical and mental health for everyone. To achieve this, Naked Wines encourages applications from individuals of disadvantaged socio‑economic backgrounds, disabled persons, LGBTQ+ community members, Black, Asian and Minority Ethnic backgrounds, and those with lived experiences of discrimination. Naked Wines is committed to providing reasonable adjustments throughout our recruitment process. We strive to be as accommodating as possible to ensure all candidates can participate fully. If you have specific requirements or need adjustments at any stage of the application or interview process, please do not hesitate to get in touch. In your application, feel free to indicate your preferred pronouns (for example – she/her/hers, he/him/his, they/them/theirs, etc.) to help us better address and respect your identity throughout the process. Mid-Senior level Full‑time Information Technology IT Services and IT Consulting Referrals increase your chances of interviewing at Naked Wines by 2x #J-18808-Ljbffr

Group Operations Director - The Venues Collection | Full-Time / Permanent Competitive salary + excellent benefits including company car, healthcare, wellbeing support, 27 days' annual leave plus bank holidays, life assurance, meals on duty, and more. About the role... The Group Operations Director is responsible for the overall operational leadership of the venues, ensuring sales, profitability and guest satisfaction are maximised through high-performing on-site teams. They will establish and maintain consistent standards across the portfolio, ensuring all venues operate in line with company policies, procedures, brand standards and legislative requirements, while supporting the wider objectives of The Venues Collection, Levy UK and Compass Group. A key part of the role is leading, coaching and developing teams to continually improve operational performance and enhance the guest experience. Working closely with the Group Head Chef, the Group Operations Director will also shape and evolve the food and beverage offering, ensuring seasonal menus reflect Levy's food philosophy while meeting the diverse needs of The Venues Collection's varied client base. We are Levy We are a visionary venue partner. We design and deliver bespoke guest experiences that prioritise people and the planet. Trusted by some of the worlds most iconic stadiums, entertainment venues, and major events from Wimbledon and Twickenham to Tottenham Hotspur Stadium, Edgbaston, the SEC and Excel London we bring experiences to life with passion and precision. Our mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities. We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations. Operations Director - The Role Operations and Standards: To be responsible for all group operational standards - setting the 'core' standards and documenting them to ensure everyone is aware. Also allowing the venues the opportunity to enhance the guest experience, within reason and as appropriate. To ensure all venues are operating to the required company and brand standards and to follow up on any issues identified, supporting the venues with drawing up actions plans accordingly. Introducing a measurement tool that shares results across all venues and departments. In conjunction with the Group Head Chef ensure the food offering is regularly reviewed in line with Levy's requirements, whilst geared to The Venues Collection different client requirements. Responsible for the beverage offering across the portfolio, that's in line with Levy's requirements, whilst geared to The Venues Collection different clients. In conjunction with the Group Estate Manager ensure there is a planned maintenance schedule for all venues that continually improves the guests experience, that is in line with budget expectations. Maintain high levels of guest satisfaction by overseeing the guest feedback processes and sending out monthly reports to the business, Maintain the hotel's operations and facilities, ensuring Company and Regulatory health and safety standards are upheld. Be present at 'key' events to ensure the venue delivers to expectations. People Management: Foster a positive, inclusive and collaborative work environment, focusing on employee motivation, engagement and fulfilment. Support the training and development of the Venue Regional Managers / General Managers, Ops Managers and HOD's, encouraging growth, promotion and succession planning. Provide strong strategic leadership to all direct reports. Maintain effective, regular one to ones and annual appraisal reviews. To be involved in in any recruitment and termination decisions at HOD level and above at all venues, supporting the interview process. Manage poor employee performance, conduct or absence in line with Company processes for direct reports. Hold monthly one to one meetings with the Group Head Chef and Group Estate Manager, setting clear objectives in line with the business needs. Attend each venue at least once a month, incorporating a catch up with the GM and senior team on site. Financial Performance: Support the Regional General Managers / General Managers to monitor and analyse the hotel's financial performance, including revenue and payroll costs. Support the venues to develop and execute their strategy and cost saving initiatives to achieve budget and profit targets. Participate in the monthly business review calls to review financial performance, guest satisfaction and compliance. Commercial: Work closely with the Regional General Managers / General Managers to develop and implement long and short-term strategies for the venue's growth, development and overall success. With a key focus on F&B sales. Attend the quarterly commercial reviews with the SLT, participating accordingly. From time to time, to participate in the venues forecast review / sales strategy meetings and provide guidance in terms of forecast accuracy and achieving budgets / profit targets. Identify opportunities for new services, partnerships, or market segments to enhance profitability. Stay informed about industry trends, competitors, and local market conditions to maintain a competitive edge. Ensure venues adopt all group initiatives to the required standard. Compliance & Safety: Ensure compliance with all Company and legislative regulations, including but not limited to; employment law, food safety, health and safety, liquor license and environmental health. In conjunction with the Group Estate Manager ensure venues adhere to all Compass requirements in terms of sustainability, ISAQAR and health and safety records. What we're looking for • Leadership & Team Management across multiple sites: Strong ability to lead and motivate a diverse team., • Communication: Excellent interpersonal and communication skills, both verbal and written with high levels of emotional intelligence., • Problem Solving: Quick and effective decision-making in high-pressure situations., • Financial Acumen: Strong understanding of hotel financial management and reporting., • Customer Service Focus: Passion for delivering high-quality guest experiences with a bias to F&B., • Attention to Detail: Ability to ensure that all aspects of the hotel's operations run smoothly., • Regional General Manager experience. Experience of a branded hotel environment and hotel opening are desirable, due to potential future contracts. What you'll get in return • Competitive salary with bonus, company car and full company benefits, • 27 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme, • Healthcare & wellbeing: Aviva Digicare, Bupa Medical, • Mental health support: 24/7 Employee Assistance Programme, • Family benefits: Enhanced maternity, paternity, and adoption leave. 2 days additional leave after returning from maternity leave, day off for your babys first birthday, enhanced family leave, • Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off PureGym memberships, • Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products, • Development opportunities: Professional subscriptions, ongoing training and structured career pathways, • Meals on duty included Why Join Us? Levy UK & Ireland is part of Compass Group, the worlds largest catering company, and a vibrant leader in hospitality. We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence. We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive. Part of Compass Group UK&I, we are a grouping of seven easily accessible event spaces with hotel-like residential and leisure facilities, which all sit under the brand name The Venues Collection. Located across the UK, our venues all feature stylish and individual event spaces, including both contemporary and historic meeting areas. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations. Job Reference: com/0708/439500/52825490/SU #Venues Collection Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! JBRP1_UKTJ

Base pay range About Us In a nutshell, we’re all about making the world of wine a better place. We fund and source directly from independent winemakers to bring customers better quality wine for a better price. No thirsty middlemen as far as the eye can see. It’s a different way of doing things, sure. But it works. We’re one of the UK’s favourite wine clubs, shipping over 1 million cases a year to curious wine lovers, and with an ambitious road ahead, we’ve got no plans on plugging the cork on growth. Our global team (we have offices in the US and Australia, too) is entrepreneurial by nature, obsessive about customer experience, and driven by performance. All things that make Naked a great place to grow both personally and professionally. And yes, we like wine. A lot. It takes a village to be Naked and now our Engineering team is looking for a Senior Staff Engineer. You’ll be stepping into a high‑impact role where your ideas shape the way we build, scale and evolve our technology. From guiding cross‑team architecture to enabling faster, safer delivery, you’ll influence some of the most important technical decisions we make. If you’re motivated by solving meaningful problems and raising the engineering bar, you’ll thrive here. Hybrid – Norwich or London (1–2 days per week at primary office) • Lead architecture, system design and technical strategy across several squads, • Define and embed technical standards, patterns and best practices, • Improve software performance, reliability, security and maintainability, • Oversee engineering workflows, including release processes and architecture review, • Act as a technical escalation point for complex issues and cross‑team decisions, • Partner with product and technology leaders to prioritise work and allocate resources, • Facilitate design reviews, workshops and knowledge‑sharing sessions, • Provide hands‑on engineering support for high‑impact or high‑risk projects, • Manage, coach and mentor engineers at all levels, • Lead hiring, onboarding and development for your direct reports, • Join squads when needed to deliver strategically important initiatives, • Help evaluate and adopt new tools, technologies and processes, • Shape cross‑discipline architecture and contribute to company‑wide technology strategy, • 10+ years of experience in software engineering (backend, frontend or full‑stack), • Strong knowledge of modern architectures (API‑first, microservices, composable), • Proven experience leading system design, architecture reviews and technical decision‑making, • Ability to debug, optimise and improve complex distributed systems, • Experience with modern engineering practices (CI/CD, automation, DevOps principles), • Clear and inclusive communication skills with technical and non‑technical stakeholders, • Ability to influence decisions, build alignment and collaborate across squads, • Strong coaching and mentoring capabilities, especially for senior engineers, • Strong planning, estimation and forecasting skills, • Steady judgement and calmness during high‑stakes or time‑critical incidents, • A strategic mindset, understanding how technical decisions impact business outcomes, • Breadth across the full technology stack (backend, frontend, mobile), • Ability to set and guide multi‑year technical direction, • Ability to navigate complex organisational environments and build trusted relationships, • Ambition (dream big): you translate the strategy into action (projects, tasks and processes), • Judgement (make good decisions): you identify the need for tactical change and lead on implementation, • Discipline (adhere to high standards): you follow results closely and adapt plans as necessary, • Influence (have a big impact): you facilitate collaboration and manage talent efficiently, • Accountability (take full responsibility): you deliver results and identify issues, setting up ways to avoid them, • You support all stakeholders from the winemaker, through to the customer. We are Naked Together, • You embrace growth, pushing yourself out of your comfort zone to overcome obstacles, • You always start with our customers and winemakers, • You keep it simple and are data‑led, from the wine itself to the ways of working, • You do the right thing, holding yourself accountable with honesty and openness Screening interview > System Design Interview with Engineering Leaders > Team Leadership Interview with Staff Engineers > Final Interview with Head of Engineering • A competitive salary (depending on experience) plus annual bonus opportunity, • Personal Healthcare, • 26 days holiday and bank holidays (you can buy or sell holiday too), • A £300 annual personal development budget – we’re passionate about supporting people to follow their dreams inside or outside of Naked, • £450 every year to treat yourself to some of our delicious wines…all in the name of research, of course, • We want to do our bit for the community and give everyone paid leave to volunteer, • We have wellbeing support and access to mindfulness resources including the Headspace app, • Enhanced parental leave, • Honeymoon leave – newlyweds get an extra week of annual leave, • We like to surprise and delight you with lovely thoughtful gifts including Naked Wine and lots more… At Naked Wines, we recognise the value of diversity and inclusivity in fostering a truly remarkable experience for all our winemakers and customers. Our commitment extends beyond wine to building a workforce that reflects the wide array of perspectives and experiences found across the UK. We believe that embracing diversity in our teams enables us to provide exceptional service and innovation. We are dedicated to ensuring all our employees are treated fairly and equitably at work, with a strong commitment to promoting equity in both physical and mental health for everyone. To achieve this, Naked Wines encourages applications from individuals of disadvantaged socio‑economic backgrounds, disabled persons, LGBTQ+ community members, Black, Asian and Minority Ethnic backgrounds, and those with lived experiences of discrimination. Naked Wines is committed to providing reasonable adjustments throughout our recruitment process. We strive to be as accommodating as possible to ensure all candidates can participate fully. If you have specific requirements or need adjustments at any stage of the application or interview process, please do not hesitate to get in touch. In your application, feel free to indicate your preferred pronouns (for example – she/her/hers, he/him/his, they/them/theirs, etc.) to help us better address and respect your identity throughout the process. Mid-Senior level Full‑time Information Technology IT Services and IT Consulting Referrals increase your chances of interviewing at Naked Wines by 2x #J-18808-Ljbffr

Senior Technical SEO Account Manager • Salary to £60k, • Benefits include medical insurance, pension + more, • Role is fully remote (UK) About Them: This company is a multi-award winning, highly reputable digital marketing agency. They are built on hard-work, creativity and laughter, and every member of their team brings an added layer of dedication, expertise and fun to their agency. Theyre a tight knit team who work collaboratively across a range of digital marketing departments to deliver an integrated online marketing service to their clients. About the Role: As Senior SEO Manager, you are a senior individual contributor within their SEO team, responsible for leading the strategy and delivery on a portfolio of client accounts. This is a hands-on role combining deep technical expertise with strong client management and a high standard of strategic thinking. You are expected to take full ownership of your accounts, set the direction, drive the activity and ensure clients see measurable progress against their goals. You work closely with the Head of SEO to develop best practice across the department and help raise the standard of work across the wider team. What theyll need from you: SEO Strategy and Delivery Own and maintain an active, documented SEO strategy for every client in your portfolio, reviewed and updated at least monthly. Lead on technical SEO audits, keyword research, content gap analysis and competitor benchmarking across your accounts. Develop and oversee the delivery of on-page, technical and off-page recommendations, coordinating with content and outreach where required. AI, LLMs and Search Evolution Develop a strong working understanding of how AI and large language models are changing the search landscape, including their impact on organic visibility, content quality signals and user behaviour. Stay current with AI-driven features in search (including AI Overviews and generative search experiences) and understand the practical implications for client SEO strategy. Identify and apply AI tools that improve the quality or efficiency of SEO work, including research, auditing, briefing and analysis workflows. Client Management Serve as the primary SEO point of contact for clients in your portfolio, building strong relationships based on trust, transparency and consistent delivery. Respond to all client communications within 4 hours during working hours and provide proactive updates before clients need to ask. Present strategy, performance and recommendations confidently to senior client stakeholders. Reporting and Performance Produce and deliver monthly performance reports on time, translating data into clear commercial insight for clients. Track performance against agreed KPIs and adjust strategy where targets are not being met. Log all time accurately on a daily basis and flag any accounts at risk of over-servicing before hours are exceeded. Team Contribution Share knowledge and best practice with the wider SEO team, contributing to internal sessions and department-wide standards. Support the onboarding of new clients where required, ensuring the client journey is followed from day one. Act as a mentor to more junior SEO team members, providing guidance and constructive feedback on their work. Key skills youll need: Proven track record delivering SEO results in a digital agency environment. Strong technical SEO skills, comfortable running audits and implementing fixes across a range of CMS platforms. Good working knowledge of how AI and LLMs are affecting search and the practical implications for organic strategy. Experience working with regulated industries (iGaming, finance, legal, healthcare) is advantageous. Confident presenter, able to explain SEO strategy and performance clearly to non-technical stakeholders. Proficient in Google Analytics 4, Search Console, Ahrefs or SEMrush and standard reporting tools. What they offer in Return: Fully remote working in the UK Free Private Medical Health Insurance Companywide Christmas shutdown - 3 additional paid days leave over the Christmas period. Company Pension Scheme. Opportunities to speak at industry events and conferences if you want to. A birthday gift and the afternoon off on us. Early finish on the last Friday of every month. Other Stuff NB: for non-UK Citizens; we cannot accept applications from anyone requiring sponsorship (now or in the future) for UK permanent employment you are utilising a work visa this must allow you to work in the UK unrestricted for at least the next 5 years. JBRP1_UKTJ

Interim Head of Marketing to lead B2C customer acquisition and retention, manage marketing strategy across various channels, and provide B2B marketing support.

IT Operations Manager Norwich (Minimum 2 days onsite) £55k-£60k This is an opportunity for an experienced IT Operations professional to take a lead role across service desk, infrastructure and day-to-day technology operations. You'll be responsible for making sure services are well run, resilient and delivering what the organisation needs, while also having the influence to improve how IT operates. Team management is a large part of this role, but it is much more than managing a service desk. You'll have responsibility for people, suppliers, service performance, budgets, major incidents and operational strategy, with plenty of scope to make meaningful improvements. Key Responsibilities • Lead, develop and push forward the IT Service Desk and Infrastructure teams, • Own service performance, availability, capacity and continual improvement, • Take the lead during major incidents and coordinate technical teams, suppliers and senior stakeholders, • Manage operational budgets and identify investment requirements and risks, • Develop and improve IT service management processes, standards and performance measures, • Oversee business continuity, disaster recovery and operational resilience, • Identify opportunities to improve service quality, efficiency, security and customer experience Requirements: • Strong IT Service Management background, with significant management experience, • Proven experience leading technical/service operations teams, • Strong understanding of ITIL and modern service management practices, • Experience managing complex infrastructure environments and operational risk (a hands on technical infrastructure background is essential), • Confident handling major incidents and high-pressure service issues, • Strong understanding of business continuity, disaster recovery and service resilience, • A track record of introducing measurable service improvements, • Full right to work in the UK without any restrictions, • Already within a reasonable commutable distance of Norwich Role Style & Setup • You'll sit within the senior IT leadership structure, working closely with other the Head of IT and other Tech leaders. The role combines people leadership, IT service management, operational governance and strategic improvement. For more information and a full job description, please contact Andy Clarke at The One Group. We are working on this role exclusively

Location: Norwich Role Type: Full-Time, Initial 3 month temporary assignment with a view to extension Salary range: £(phone number removed) The Role Atkinson Moss Leadership recruitment are seeking a commercially driven Business Consultant to lead a complete operational and performance turnaround across our clients call centre. This is a high-impact leadership role for someone who thrives on stepping into an underperforming environment, introducing structure, driving accountability, and building a high-margin sales engine. You will have full operational autonomy to reshape processes, upgrade performance management, and instill a sharp, high-energy sales culture. Key Responsibilities Turnaround Strategy: Diagnose current floor performance, refine sales methodologies, and execute a clear growth strategy. Structure & KPIs: Implement rigorous metrics, pipeline tracking, dialler optimization, and activity targets across inbound/outbound teams. Floor Leadership: Re-energize the floor through active management, structured 1-to-1 coaching, and performance management. Talent Development: Redesign incentive structures and career pathways to motivate, retain, and recruit top sales talent. Requirements Call Centre Expertise: Deep senior leadership experience (Sales Director / Head of Sales) directly within a call centre or contact centre environment. Proven Turnaround Track Record: Evidence of transforming underperforming sales teams into high-yielding operations. Operational Precision: Strong mastery of call centre metrics, conversion rates, and workflow structures. Hands-On Style: A visible, decisive leader who drives standards directly on the floor. In the first instance, click apply