Head of customer service jobs in RuncornCreate job alerts

As a Subway Store Manager, you will be the driving force behind a vibrant and welcoming sandwich shop, leading daily operations with energy and enthusiasm. Your role is to inspire your team, ensure exceptional customer service, and maintain the highest standards of food quality and safety. By fostering a positive environment, you’ll create a memorable experience for every guest while managing all aspects of store performance. This is an exciting opportunity for a motivated leader passionate about hospitality, food preparation, and team management to make a real impact in a fast-paced setting. Responsibilities • Oversee daily store operations, ensuring smooth and efficient service from opening to closing., • Lead and motivate team members to deliver outstanding customer experiences through effective supervision and coaching., • Manage food preparation and cooking processes to uphold quality standards and ensure compliance with food safety regulations., • Supervise inventory levels, order supplies, and maintain cleanliness to meet health standards., • Train staff on food production techniques, serving protocols, and safety procedures to foster a knowledgeable team., • Monitor sales performance, analyze reports, and implement strategies to maximize profitability., • Handle customer inquiries or complaints promptly, turning feedback into opportunities for improvement. Skills • Proven supervising experience in a restaurant or hospitality environment with strong team management skills., • Good knowledge of food preparation, cooking techniques, and food safety practices., • Experience in food production, kitchen operations, or culinary roles such as barista or hotel food service is highly desirable., • Demonstrated leadership qualities with the ability to motivate diverse teams under pressure., • Excellent communication skills to effectively train staff and engage with customers. This role offers an energetic environment where your leadership can shine! If you’re passionate about delivering top-tier service, managing dynamic teams, and creating delicious experiences for guests, we want to hear from you! This role also offers a great work to life balance with you controlling your own working hours and days which is something we do like to promote. Benefits: • Company pension, • Discounted or free food, • Employee discount, • Flexible schedule, • Free parking, • Up to £14ph for the right candidate