Head of crm jobs in LondonCreate job alerts

Astute's Power Team is partnering with a leading heat network provider with a commitment to professional development and sustainability, to recruit a Senior Connections Development Manager for its London office.The strategically important Senior Connections Development Manager role comes with a salary of up to £80,000 basic salary (depending on experience), bonus, pension & flexible working.If you're a Senior Connections Development Manager and are looking to work for an organisation that plays a leading role in delivering the next generation of heat infrastructure, then submit your CV to apply today.Responsibilities and duties of the Senior Connections Development Manager roleReporting to the Head of Connections Development you will:Identify and develop new connection opportunities across existing buildings, regeneration projects and new developments within heat network areas.Build and manage relationships with developers, local authorities, building owners and public sector stakeholders to secure new business.Lead commercial negotiations, developing Heads of Terms and supporting Connection & Supply Agreements through to contract award.Work closely with technical, commercial, legal and delivery teams to create commercially viable customer solutions.Act as a local ambassador for the company, engaging with regional stakeholders and promoting the benefits of heat networks.Manage and develop a strong sales pipeline through the CRM system, providing market intelligence and supporting long-term network growth strategies.Professional qualifications There are no specific qualification requirements for this role, but we are looking for someone with the following experience:Proven experience building relationships and influencing senior stakeholders.Strong commercial awareness and business acumen.Experience in project-based, start-up or high-growth environments.Experience within infrastructure, energy, utilities, property or major projects (desirable).Experience developing complex commercial agreements or long-term customer contracts (desirable).Knowledge of district heating, energy systems or low-carbon infrastructure (desirable).Experience working with developers, local authorities or public sector organisations (desirable).Personal skillsThe Senior Connections Development Manager role would suit someone who has:Excellent problem-solving skills with the ability to thrive in complex, fast-changing environmentsEntrepreneurial and results-driven mindsetCollaborative, hands-on approach with a willingness to get stuck inAdaptable and able to work effectively in ambiguous and evolving environmentsSalary and benefits of the Senior Connections Development Manager role£60,000 to £80,000 DOE basicDiscretionary BonusPensionPrivate Health Care PlanElectric Car Lease SchemeContinuing Learning and Development Opportunities#LI-KC1INDRENAstute People are acting as an employment agency in relation to this vacancy. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We encourage applications from individuals from all backgrounds but candidates must be able to demonstrate their ability to work in the UK. Astute is also committed to the government's Disability Confident Employer initiative. We endeavour to get back to everyone, however, if you have not heard anything after 7 days, please consider your application unsuccessful.TPBN1_UKTJ

Technical Service Manager (Coffee Machines / White Goods)£55,000 - £65,000 + 6k Car Allowance + 6.5k Bonus + Company BenefitsEnfieldAre you a Service Manager from a coffee machines/white goods or similar background, looking to join a rapidly expanding company, offering a fully autonomous role, where you can take the reins and grow your own team of Engineers?Are you looking to take on a wealth of responsibilities, where every day present fresh challenges, recognised as the leading, go-to technical expert in a thriving business?In this role, you will be part of the senior leadership team, taking full ownership of the entire technical division, responsible for KPI management, engineer oversight, CRM updates, and technical documentation alike. As the business grows, you will build a team of engineers, service advisors, PDI technicians and more, playing an active role in shaping the wider business, strategy and its future growth.Founded 10 years ago, this highly ambitious, dynamic business are keen to continue on their track of rapid expansion, aiming to be recognised as leaders dominating their industry, increasing headcount by 25% and turnover by £3 million in the last year alone.This role would suit a Service Manager coming from a background within coffee machines/whitegoods or similar, looking to mould a team into their vision.The Role:Full ownership of the entire technical divisionBuild and manage a team of EngineerPlay an active role in shaping the wider business, strategy and growthFlexible work locations within a local patch: Office, Site and WFHThe Person:Service ManagerCoffee machine / white goods or similar backgroundReference: BBBH26950Coffee, Machines, Vending, White Goods, Service, Engineer, Maintenance, Manager, Technical Leadership, Lead, Head, Supervisor, Team, Enfield, London, M25 Patch, Harringey, TottenhamIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.TPBN1_UKTJ

Company DescriptionExperian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries. Job DescriptionExperian Consumer Services helps millions of UK consumers understand and improve their financial lives. Credit scores, subscriptions, and marketplace products are the core of what we do today. New Growth exists to build what comes next: new revenue streams and propositions that turn ECS from a credit-score app into a broader financial wellbeing platform.We're looking for a Product Manager – New Bets to be part of that mission. You will report to the Head of Product, New Growth, you will be shaping the strategy, running experiments, and shipping the roadmap. The work sits at the intersection of product, growth, and commercial impact. You will turn ambiguous ideas into live propositions, learn fast from real users, and help decide what we scale and what we stop.If you want to work within a startup like team, and have founder-style ownership with the reach of a business that already has millions registered users, this is the kind of role that does not come up often. What you'll be doingOwn the strategy and execution in the New Bets spaceTake end-to-end ownership of New Growth's current New Bet: vision, roadmap, backlog, and outcomes. Evolve product strategy as you learn, and translate it into clear priorities quarter by quarterWhen a bet matures or the portfolio shifts, transition it and pick up the next one with the same standard of ownershipMake trade-offs openly: what moves engagement, subscription value, or new revenue, and what does notRun experiments that decide what we buildDesign and deliver structured experiment programmes: GTM choices, product mechanics, habit and retention testsDefine hypotheses and success metrics with analytics; read results honestly and recommend what goes to BAU. Move quickly without cutting corners on customer experience or regulatory requirementsShip customer experiences that people come back forOwn in-app journeys and the surrounding surfaces (email, CRM, subscription benefits) that make a proposition stickWork with design to turn complex financial products into experiences that feel simple and worth returning toFocus on relevance, habit, and recognition: the right value at the right moment, not a one-off feature launchWork across ECS to make each bet landPartner with marketing and CRM on launch plans, messaging, and in-app placementAlign with the wider ECS portfolio so new bets grow the business without undermining what already works. Build relationships across product, technology, compliance, and go-to-market so initiatives keep movingLearn, document, and shape how New Bets worksUse data from experiments and BAU performance to shape what we build next. Contribute to how New Growth picks, sequences, and scales bets in the New Bets spaceQualificationsExperience as a Product Manager owning a customer-facing digital product through discovery, delivery, and iterationComfort with ambiguity: you can structure a fuzzy problem, test your way forward, and change course when the evidence says soStrong analytical instincts: hypotheses, metrics, and experiment readouts are part of how you workClear communication with engineers, designers, commercial stakeholders, and senior leadersGenuine curiosity about customers, markets, and what makes consumer products succeedAdditional InformationBenefits package includes:Hybrid working - 40% office basedGreat compensation package and discretionary bonusCore benefits include Pension, Bupa healthcare, Sharesave Scheme and more25 days annual leave with 8 bank holidays and 3 volunteering days. You can purchase additional annual leave.Our uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose driven culture is multi award-winning; World's Best Workplaces 2025 (Fortune Global Top 25), Great Place To Work in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why. Experian is also proud to be an Equal Opportunity and Affirmative Action employer. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.Recruitment Fraud Awareness - Experian's recruitment process is conducted only through authorised channels. Recruitment communications will only be sent from an @experian.com email address. Experian will never ask candidates to make any payment as part of an application, interview, assessment, onboarding, or recruitment process. To apply for roles or verify opportunities, please visit experian.com/careersGrade: D/EB8#LI-DS1 #LI-HybridExperian Careers - Creating a better tomorrow togetherFind out what its like to work for Experian by clicking hereSummaryType: Full-timeFunction: Information TechnologyExperience level: Not ApplicableIndustry: Financial Services

Change the way the world travelsJoin the GetYourGuide journey to connect people with unforgettable travel experiences around the world. Millions look to us for unique activities they can trust, and it’s all powered by our commitment to make every single journey extraordinary - including yours.Ready to unlock your potential with a community of fellow explorers? Find your next role at our Berlin HQ or one of our local offices around the globe, from New York to Bangkok. Head to getyourguide.careers to take the first step.Team missionWe’re looking for a driven, resilient, and results-oriented Account Executive to strengthen our expert Sales Team in London. In this role, you will play a pivotal part in our growth by acquiring the best and most popular things to do in travel destinations. You will focus on building and managing a high-performing sales pipeline, negotiating optimal terms, and driving supplier acquisition in the UK. This is a unique opportunity to directly impact millions of travelers while advancing GetYourGuide’s position in the experience industry.Your mission:Identify and onboard new suppliers, primarily tour and experience providers, as well as attractions.Effectively manage the entire sales funnel, including outreach, negotiation, closing, and onboarding, to consistently hit and exceed quota.Collaborate with internal teams to align supplier acquisition with broader business goals, ensuring sustainable growth.Represent GetYourGuide at relevant industry events to drive acquisition and establish credibility.Regularly travel (up to 25%) to build strong relationships with suppliers in destination and create long-term partnershipsYour toolkit:You have 3+ years of experience in B2B sales, with a proven track record of exceeding sales targets, running a disciplined, data-driven process, and confidently using sales tools and software — including CRM (e.g., Salesforce) and sales enablement tools. You are resilient, hungry for success, and thrive under pressure, consistently raising the bar for yourself.You speak English at a native level.You excel at handling objections, reframing conversations with insights, and creating constructive tension to close challenging deals.You bring strong problem-solving skills, using data to prioritize actions and inform decisions.You are an excellent communicator, able to articulate value propositions clearly to diverse audiences, adapting your approach for maximum impact.You collaborate with peers, share best practices, and lift the team to new heights.We want your journey with us to be extraordinaryAnnual personal growth budget and mentorship programs for continuous learning and developmentWork from anywhere in the world for 30 days per yearA hybrid working approach with three days of in office collaboration (Mon, Tue, Thur) and two days of optional at home focus time.Opportunities to collaborate and socialize with team members through quarterly team events and yearly company-wide eventsMonthly transportation and fitness budgetDiscounts for you, your friends, and family on GetYourGuide activitiesLanguage reimbursement programHealth and wellness benefitsAnd more…How to applySubmit your CV/resume in English using the form below. For tips and insights into our hiring process and culture, check out ‘how we hire’ and ‘life at GetYourGuide’. If you have any further questions, please don’t hesitate to get in touch at jobs@getyourguide.com.We’re an equal opportunities employerOur commitment is that every qualified person will be evaluated according to their skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion. Please refrain from including your picture and age with your application. #LI-Hybrid

Head of Corporate Fundraising – Prestigious National Charity – Kent Based – up to 55k + 3,500 car allowance + bonus schemeWe’re on the hunt for a commercially focused and results-driven Corporate Fundraising Manager, Director or Head ofto join a prestigious national charity in their offices in Kent as their Head of Corporate Fundraising.With proven success in fundraising and strong leadership skills, you will lead a high-performing fundraising team, ensuring consistently high levels of engagement and delivery through strategic partnerships, account development, relationship management and corporate supporter acquisition.Your demonstrable success in corporate fundraising and your hands-on approach will ensure you and your team secure and grow high-value partnerships, actively raise the profile of campaigns and build and grow a robust pipeline of high-value prospects.In a nutshell: we’re looking for a successful corporate fundraising professional, ideally with an Institute of Fundraising Certificate/Diploma, who has had demonstrable experience of successfully leading and mentoring a fundraising team that has successfully increased revenue generation through strategic process improvements. You will be hands-on, well organised, ambitious, driven to succeed and will have a clear passion for the sector.In return our client is offering a competitive basic salary + car allowance and performance related bonus.Key responsibilities as the Head of Corporate Fundraising will include:Leading a small, but successful corporate fundraising teamDelivering to agreed corporate fundraising annual income targetsBuilding and maintaining strong relationships with key stakeholders, corporate supporters, commercial partners and external organisationsSecuring and growing high-value partnerships to achieve and exceed income targetsProducing tailored pitch proposals and preparing contracts and partnership agreementsOverseeing operational processes ensuring compliance, governance and continuous improvementMaintaining accurate CRM records and preparing and managing budgets, financial forecasts and performance reportsActively raising the profile of major campaigns and attending networking, conferences and industry eventsAnd more!What we’re looking for: Demonstrable success in senior corporate fundraising rolesExperience leading and managing a team of successful fundraisersInstitute of Fundraising Certificate/Diploma is highly desirableDemonstrable expertise of increasing revenue generation and ideally securing high-value, 6-7 figure partnershipsExperience building and managing a robust pipeline of high-value prospects including sound knowledge of managing CRMsAbility to design and deliver tailored partnership propositionsAbility to compile compelling proposals, reports, papers and management informationExcellent written and verbal communication skills and the ability to establish positive relationships at all levelsProven networking skillsIT literate including MS Office, with knowledge of fundraising/CRM databasesStrong business acumenDriven to succeedFull driving licenceInterested in this fantastic Head of Corporate Fundraising opportunity?If this sounds like the role for you and you possess the knowledge, experience and skills we’re looking for, then we want to hear from you ASAP! Please ensure your CV showcases your abilities and submit it, quoting ‘DH – Head of Corporate Fundraising – Kent’Follow us on LinkedIn.

Company DescriptionWe’reCheckout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.Job DescriptionWe are looking for an ambitious, analytical, and AI-native Specialist to join our global Growth Operations & Lifecycle hub. Reporting directly to the Head of Growth Operations & Lifecycle Globally, this is a pure, technical operations and systems role. You won't be managing campaign calendars, writing email copy, or designing creative assets. Instead, you will be the absolute engine room of our global marketing team—architecting, scaling, and optimizing the technical data flows that power our multi-segment execution across Enterprise, Mid-Marketing and growth segments.Your mandate is to drive the continuous technical evolution of our MarTech stack. You will take ownership of evaluating new technologies, leading platform migrations, removing architectural technical debt, and ensuring our core systems are unified, scalable, and leak-free.Role Overview | Remit and Responsibilities1. MarTech Architecture & Infrastructure EvolutionLead Technology Evaluations: Serve as the operational lead for major software and platform reviews; gathering cross-functional technical requirements, managing vendor evaluations, and mapping out structural dependencies.Stack Overhaul & Integration: Lead the technical migration and backend overhaul of our core marketing systems, ensuring seamless data synchronization and configuration with our primary CRM environment.System Integrity & Diagnostics: Conduct routine, deep-dive technical audits of our infrastructure to identify data mismatches, routing bottlenecks, or automation leaks, resolving non-routine platform issues independently.2. Multi-Segment Operational ScalingCross-Segment Frameworks: Build and manage the backend routing, scoring, and data models required to simultaneously fuel long-cycle Enterprise buyer journeys and high-velocity B2B segments.AI-Native Automation: Actively pilot and integrate AI-driven tools, webhooks, and modern automation scripts into our daily infrastructure to scale system capabilities and erase manual bottlenecks.Agile Project Delivery: Navigate fast-moving global technical initiatives by managing an operational backlog, scoping technical tasks with precision, and executing updates with speed and rigor.3. Technical Governance & AttributionAttribution Architecture: Build and maintain the backend tracking frameworks necessary for advanced multi-touch marketing attribution, connecting system performance straight to commercial outcomes.Global Guardrails: Establish and enforce strict operational governance, unified system labeling protocols, and clear data hygiene standards across all global regions to ensure a single source of truth.Role Overview | Desired Background & CompetenciesThe Ops DNA: You have solid, dedicated experience purely in Marketing Operations, Marketing Systems Engineering, or MarTech Management within a fast-paced B2B, SaaS, or Fintech environment.Platform Expertise: You are an administrator-level power user of major enterprise marketing automation platforms and possess a highly sophisticated understanding of CRM data architecture and relational databases.Migration & Implementation Experience: You’ve been through the trenches of a major platform migration, software implementation, or complex technology onboarding process before. You know how to evaluate tech objectively and plan for zero system downtime.An AI Native: You don't treat AI as a buzzword. You naturally use AI utilities, automated workflows, and modern tooling to supercharge your own productivity and solve complex logical puzzles.Lateral & Analytical Thinker: You possess massive analytical capability. You don’t just execute a technical ticket blindly—you look at systems laterally, frame your work in terms of commercial outcomes (not just activities), and understand how a technical change impacts the broader pipeline.Ambitious & Resilient: You thrive on ownership, excel in fast-moving environments, and are comfortable managing multiple technical projects simultaneously while maintaining an uncompromising quality bar.Additional InformationBring all of you to workWe create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.Life at Checkout.comWe understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.Curious about what it’s like to be part of our team? Visit ourCareers Page to learn more about our culture, open roles, and what drives us.For a closer look at daily life at Checkout.com, follow us on LinkedIn and InstagramLocationLondonEmployment TypeFull timeLocation TypeOn-siteDepartmentAll Departments

Introduction \n \n Saab UK is part of Scandinavia's largest defence company, bringing together the best of Swedish and British innovation. Saab offers world-leading solutions and services in defence, aviation, space, and civil security to keep people and society safe. Our UK presence has been growing at pace, meaning we can offer a wide range of opportunities for personal fulfilment and career growth. We currently employ over 600 people across eight sites in the UK, and our specialisations include software engineering, underwater robotics, radars, AI, and armed forces training. \n \n \n The Role: \n \n Saab UK is accelerating its move into the Hybrid-Navy arena - a cross-domain capability set that fuses surface, subsurface, uncrewed/crewed and cyber-enabled assets into a single "sense-decide-effect" loop. \n \n The Head of Hybrid Navy Business Development will be pivotal in driving Saab UK's expansion into the Hybrid Navy domain. This role encompasses various elements of Saab's naval portfolio, with a particular focus on integrating advanced technologies to enhance naval capabilities. Responsibilities include leading the business realisation process in accordance with the Winning Business (WB) process, from market appraisal through to deliver and follow-up tender, and managing customer relationships throughout and beyond the WB process. \n \n This is a key role within the Naval and Business Development (BD) team, representing Saab's continued relationship building with navies globally. The individual will be required to have an intricate understanding of naval operations and be capable of establishing and maintaining relationships with key stakeholders, creating a compelling narrative, and identifying opportunities for the business across campaigns and sales. \n \n The ideal candidate will have a background in naval operations, preferably with recent experience and a demonstrable understanding of how navies deliver capability. Experience working with defence procurement agencies and a strong background in commercial, business development, or sales is desirable. \n \n Stakeholder engagement at all levels within naval commands and procurement agencies is crucial to this role. Therefore, applicants will need to have prior involvement in running large campaigns and stakeholder management. The Head of Hybrid Navy Business Development will be responsible for acquiring and maintaining relevant product knowledge, developing close working relationships with respective Saab Business Units, and collaborating with designated Product Sales Responsibles (PSRs) for each prospect. \n \n The Head of Hybrid Navy Business Development will also be responsible for creating winning strategies and determining market prices in close collaboration with PSRs. To support this and to build Saab's position within the global naval market, the Head will conduct business intelligence as part of the Competitive and Market Intelligence (CMI) process. This includes providing input to commercial proposals and participating in contract negotiations, acting as the critical bridge between the capability requirements of the end user and the engineering realities of production. \n \n Working with respective PSRs, the Head of Hybrid Navy Business Development will manage all cases in the Customer Relationship Management (CRM) tool and prepare relevant documents for the WB process. This role requires a deep understanding of emerging technologies and their potential applications in the Hybrid Navy domain, driving the development of integrated sense, decide, and effect capabilities for above and below water domains. \n \n Key Responsibilities: \n \n\n • \n Strategic Planning and Campaign Delivery \n • \n Naval Partnerships and Stakeholder Management \n • \n Capability Development \n • \n Team Collaboration \n • \n Customer Relationship Management \n\n \n Qualifications and Skills: \n \n Essential: \n\n • \n Proven experience in a naval operational role, with a strong understanding of modern and future naval warfare. \n • \n Knowledge/experience of Hybrid Navy capabilities and emerging technologies. \n • \n Knowledge of the defence acquisition process and budgets, with experience working with procurement agencies. \n • \n Excellent written and spoken communication skills in English. \n • \n Developed social skills, a positive attitude, and the ability to build strong relationships with stakeholders. \n • \n Documented experience in marketing, sales, or a relevant sector. \n • \n Experience working with sensors, networks, and other relevant technologies. \n\n \n Desirable: \n\n • \n Demonstrated success in business development, campaign planning, and delivery. \n • \n Familiarity with the UK's defence procurement processes and budgets. \n • \n Experience working with international navies and understanding of their unique requirements. \n • \n Knowledge of business and planning processes. \n • \n Sufficient product knowledge in terms of technical base specifications and commercial aspects to assume the CSR role. \n\n \n \n As a National Security Vetting clearance is required for this role, applicants will be required to hold National Security Vetting clearance to SC level or have the ability to gain it. \n \n By submitting an application to Saab UK you consent to undertaking workforce screening activities that may include but are not limited to: Baseline Personnel Security checks, National Security Vetting, reference checks, verification of working rights and in all circumstances preferred candidates will be placed through a security interview. \n \n

ASU London are seeking a Student Enrolment Advisor to play a key part in supporting the recruitment and enrolment of both UK-based international students and home students to ASU London. \n Student Enrolment Advisor \n Salary: Up to £38,000 depending on experience \n Hours: Full Time \n Contract: Permanent \n Location: Central London (Hybrid Working) \n Reports to: Head of Domestic Recruitment & Widening Participation \n About Us \n ASU London is an independent, UK-accredited provider of higher education focused on delivering world-class opportunities to students who are seeking a practical, future-ready education, drawing on curriculum from one of the world’s top universities, Arizona State University. \n About the Role \n This role plays a key part in supporting the recruitment and enrolment of both UK-based international students and home students to ASU London. \n Working closely with the Head of Domestic Recruitment & Widening Participation and the Student Recruitment Officer, the postholder will be responsible for meeting conversion and enrolment targets across both audiences while delivering an exceptional student experience. \n The role acts as the primary conversion contact for prospective students from enquiry stage through to enrolment. \n The role is responsible for consultative, high-touch engagement across phone, email, live chat, and 1:1 CRM-based communications, supporting prospective students through decision-making and progression to enrolment. \n All live chat, inbound enquiries, and 1:1 applicant communication are owned and managed by the Student Enrolment Adviser. This excludes marketing campaigns, marketing automation, and outbound promotional communications, which sit within Marketing. \n A key aspect of this role is delivering against two equally important recruitment streams: UK-based international (UKI) students and home students, each contributing equally to enrolment targets and institutional priorities. The role will also deliver events and activities as defined in our Access and Participation Plan (APP) to enable us to meet our associated targets. \n The postholder is expected to apply appropriate messaging, guidance, and conversion approaches tailored to the differing needs of each cohort, while maintaining equal focus on performance outcomes across both groups. Adhering to CMA and brand guidelines the postholder is expected to have an excellent standard of written English and attention to detail. \n Key Responsibilities \n\n • UKI & Domestic Student Recruitment & Engagement\n, • CRM, Data & Reporting\n, • Events, Outreach & Travel\n\n Key Relationships \n\n • Head of Domestic Recruitment & Widening Participation\n, • Student Recruitment Officer\n, • International Enrolment Advisers\n, • Admissions Team\n, • Marketing Team\n, • Academic Teams\n, • Schools, Colleges, Pathway Providers and Community Partners\n, • UK-based international and home/WP prospective students and applicants\n\n The successful candidate will have ideally 4–8 years’ experience in sales or customer service (retail, student recruitment, hospitality, travel, telecoms, IT or similar sectors), strong communication skills both in-person and across phone, email, live chat, video channels as well as strong organisational and time management skills and experience working to targets in a conversion-driven environment. The successful candidate will be a confident and engaging presenter with the ability to build effective professional relationships with students and other stakeholders as well as proficiency in Microsoft Office. \n The preferred candidate would also have a Bachelor’s degree, experience in higher education, admissions or student recruitment, using CRM systems and managing multi-channel pipelines and experience in consultative selling or advisory roles. \n The ideal candidate would have a strong customer focus with a consultative, conversion-led approach, a target-driven and commercial mindset, the ability to use data to inform activity and a collaborative and team oriented approach that works in a fast-paced and evolving environment. \n Success in this role will look like consistent achievement of conversion and enrolment targets across both audiences, effective collaboration with the Student Recruitment Officer and wider recruitment team, strong engagement across on-campus, virtual, and external events, high-quality representation of ASU London at UK events with positive contribution to widening participation and access objectives and strong delivery across both UKI and Home recruitment streams. \n Closing date for applications: Tuesday 25th August 2026. \n Interested? \n If you would like to apply and find out more about this position, please click the apply button to be directed to our website. \n This role is exempt from the Rehabilitation of Offenders Act 1974. \n In addition, you are required to submit to a Disclosure and Barring Service (DBS) check. \n No agencies please.

\n Up to £60,000 + up to 20% bonusHybrid - London (2 days per month in Romford) \n I'm hiring a Customer Experience Optimisation Manager to join a growing, tech-focused insurance business and take ownership of experimentation and optimisation across the full customer journey. \n This is a high-impact role, owning how the business tests, learns, and improves performance across marketing and digital channels. The company\n A modern, fast-growing travel insurance provider operating across multiple brands, focused on delivering strong customer experiences in a highly regulated space. \n They sit somewhere between a tech business and a traditional insurer - meaning fast-paced, data-driven, and highly commercial. The role\n You'll be responsible for building and owning the experimentation strategy across the business, working across marketing, customer experience, and product teams. \n This is not a narrow product analytics role - it's holistic experimentation ownership across all channels. What you'll be doing\n\n • Own the experimentation roadmap and CRO strategy across the full customer journey\n, • Design and run A/B tests across email, website, and direct marketing channels\n, • Identify customer pain points and define optimisation opportunities\n, • Work with UX, engineering, and marketing teams to implement tests and improvements\n, • Analyse results and turn findings into scalable business improvements\n, • Build frameworks for testing, measurement, and continuous optimisation\n, • Drive a culture of data-driven experimentation across the business\nWhat you bringMust-haves\n\n, • Strong experience working in CRO / experimentation / optimisation roles\n, • Proven experience owning an experimentation roadmap (not just contributing)\n, • Hands-on experience running A/B and multivariate testing at scale\n, • Experience identifying customer journey pain points and driving improvements\n, • Strong stakeholder skills - able to work across marketing, product, and tech\n, • Experience with experimentation tools (e.g. Optimizely, VWO, AB Tasty, etc)\nStrongly preferred\n\n, • Experience in insurance, financial services, telecoms, or regulated industries\n, • Experience across multiple channels (email, website, direct marketing)\n, • Background in conversion rate optimisation or digital performance\n, • Experience in fast-paced, commercial environments (e.g. retail, travel, eCommerce)\nNot the right fit if:\n\n, • You're a pure product analyst who only occasionally runs tests\n, • You haven't owned end-to-end experimentation strategy\n, • Your experience is heavily skewed toward reporting, not testing\nWhat they're looking for\n\n, • 5-6+ years' experience\n, • A confident, independent operator - able to own this function end-to-end\n, • Strong commercial mindset and focus on measurable outcomes\n, • Someone who can translate testing into real business impact\nThe team\n\n, • Reports into Head of Marketing / Customer Experience\n, • Works alongside marketing, CRM, UX, and product teams\n, • Dedicated CX function already in place - this role adds deep experimentation capability\nWhy this role\n\n, • Full ownership of experimentation across an entire business\n, • Opportunity to shape a CRO capability from the ground up\n, • High visibility across senior stakeholders\n, • Work in a fast-growing, modern insurance business\n, • Flexible hybrid working (only 2 days per month in office)\nPackage\n\n, • Up to £60,000 salary\n, • Up to 20% discretionary bonus\nInterview process\n\n, • Stage 1: Intro conversation\n, • Stage 2: Technical + presentation (experimentation focus)\n, • Final stage: Leadership discussion\n\n If you're someone who has owned experimentation end-to-end and wants a role with genuine autonomy and impact, this is a great opportunity. \n

Role Details \n Position: Engineering Manager \n Employment: Permanent, Full-Time \n Location: Remote – UK \n Sector: Technology / Software / SaaS / Microsoft Dynamics 365 Business Central \n Essential Requirement: Candidates must have demonstrable Microsoft Dynamics 365 Business Central experience. \n \n The Opportunity \n We are working with a growing technology business that is looking to appoint an experienced Engineering Manager to lead and develop its software engineering function. \n This is a senior leadership position for someone who combines strong technical knowledge with excellent people management skills. You will be responsible for building high-performing engineering teams, improving engineering standards and ensuring the delivery of secure, scalable and high-quality software. \n Previous Microsoft Dynamics 365 Business Central (D365BC) experience is essential for this position. \n \n The role is permanent, full-time and remote within the UK. \n Key Responsibilities \n\n • Lead, coach and develop a team of software engineers.\n, • Create a high-performance engineering culture focused on quality, collaboration and continuous improvement.\n, • Work closely with Product, Architecture and senior technology leadership.\n, • Help shape technical direction and contribute to architectural decisions.\n, • Establish and maintain strong software engineering standards and best practices.\n, • Drive improvements across CI/CD, automated testing and release processes.\n, • Ensure solutions are designed with security, scalability, resilience and performance in mind.\n, • Support the delivery of modern cloud-based applications and services.\n, • Identify technical risks and ensure appropriate solutions are implemented.\n, • Improve development processes, tooling and engineering efficiency.\n, • Support recruitment, onboarding, performance management and career development within the engineering team.\n, • Balance technical excellence with commercial and product priorities.\n, • Provide technical leadership within a Microsoft Dynamics 365 Business Central environment.\n, • Support the development and delivery of Business Central solutions, extensions, integrations and associated applications.\n\n \n What We're Looking For \n You will ideally have: \n\n • Previous experience as an Engineering Manager, Software Engineering Manager, Development Manager, Head of Engineering or similar.\n, • Proven Microsoft Dynamics 365 Business Central (D365BC) experience – this is essential.\n, • Experience working within a Business Central development or engineering environment.\n, • A good understanding of the Business Central platform, architecture, integrations and development environment.\n, • Experience leading engineering/development teams responsible for Business Central solutions, extensions, integrations or associated applications.\n, • Strong experience managing and developing software engineering teams.\n, • A solid technical background in software development and engineering.\n, • Strong knowledge of software architecture and system design.\n, • Experience working with cloud-native technologies.\n, • Good understanding of modern web applications, APIs and integration technologies.\n, • Experience with CI/CD pipelines and automated testing.\n, • Strong understanding of software quality and engineering best practices.\n, • Knowledge of security, scalability, resilience and application performance.\n, • Experience working closely with Product Managers, Architects and senior stakeholders.\n, • Strong coaching, mentoring and people-development skills.\n, • Excellent communication and stakeholder-management abilities.\n\n \n Desirable Experience \n Experience within any of the following would be advantageous: \n\n • Microsoft Azure.\n, • AL development and the wider Microsoft Dynamics technology stack.\n, • Wider Microsoft Dynamics 365 experience.\n, • ERP or CRM platforms.\n, • SaaS / vertical SaaS environments.\n, • Enterprise software development.\n, • Previous experience working for a Microsoft Dynamics Partner or consultancy.\n\n \n The Person \n We're looking for someone who is comfortable remaining technically engaged while leading through others. You should be able to challenge technical decisions constructively, develop engineers at different stages of their careers and create an environment where teams can consistently deliver high-quality software. \n You will combine strong engineering leadership with a solid understanding of the Microsoft Dynamics 365 Business Central ecosystem and be comfortable working with technical teams delivering and supporting Business Central-based solutions. \n You will be joining a growing organisation where you can have a genuine influence on engineering culture, technical standards and the future direction of the technology function. \n

Assistant Sales and Marketing Manager \n Reports to: Head of Investments \n Working Hours & Location \n This is a full-time, office-based position, working Monday to Friday during normal business hours (9-5.30). The successful candidate will be required to work five days per week from the office. This role is not suitable for remote or hybrid working and there is no option to work from home. \n Please note: Due to the collaborative, customer-facing and sales-driven nature of this role, regular attendance at the office is an essential requirement of the position. \n Job Purpose \n To support the investment sales function by generating new business opportunities, maintaining relationships with existing investors, and providing administrative and marketing support to the Head of Investments. The role focuses on lead generation converting leads into property viewing appointments, marketing campaigns, sales progression, appointment setting, investor aftercare, and ensuring the smooth administration of the sales process. \n Key Responsibilities \n\n • Provide day-to-day administrative support to the Head of Investments.\n, • Produce sales brochures for each investment property to be sold by liaising with the external design company.\n, • Generate new sales leads through property portals such as Rightmove and Zoopla.\n, • Create and manage targeted email marketing campaigns and support wider sales and marketing initiatives.\n, • Follow up on sales enquiries and convert leads into property viewing appointments.\n, • Deliver exceptional customer service and aftercare to existing investors.\n, • Coordinate appointments for investors, surveyors and other stakeholders through effective diary management.\n, • Progress property sales by liaising with solicitors, investors and other parties to ensure transactions proceed efficiently.\n, • Collate and distribute supporting documentation, including EPCs, floor plans, asbestos reports and other property information required during the sales process.\n, • Maintain accurate records of investor communications and sales activity using the company's CRM system.\n, • Handle telephone and email enquiries professionally and confidently.\n, • Assist with general sales administration and investment-related enquiries.\n, • Represent the company professionally at all times, contributing to the continued growth of the investment sales department and supporting the achievement of business objectives.\n, • Achieve agreed appointment generation and sales activity targets.\n\n Person Specification \n Essential Experience \n\n • Previous experience in sales, marketing, sales support, administration or customer service preferably in a property sales environment.\n, • Competent in Microsoft Office applications.\n, • Experience using a CRM system is desirable.\n, • Previous sales and marketing experience within the property industry is preferred.\n\n Skills & Attributes \n\n • Strong administrative and organisational skills with a high level of attention to detail.\n, • Excellent written and verbal communication skills.\n, • Professional and confident telephone manner.\n, • Ability to prioritise workload and manage multiple tasks effectively.\n, • Customer-focused with excellent relationship-building skills.\n, • Self-motivated, proactive and target-driven.\n, • Able to work independently and collaboratively within a team.\n\n Key Performance Indicators \n\n • Qualified sales leads generated.\n, • Property viewing appointments booked.\n, • Achievement of appointment generation targets.\n, • Efficient progression of property sales through to completion.\n, • Timely follow-up of enquiries.\n, • Accuracy of CRM records and sales administration.\n, • Investor satisfaction and quality of aftercare.\n\n \n

Technical Service Manager (Coffee Machines / White Goods) \n £55,000 - £65,000+ 6k Car Allowance + 6.5k Bonus + Company Benefits \n Enfield \n Are you a Service Manager from a coffee machines/white goods or similar background, looking to join a rapidly expanding company, offering a fully autonomous role, where you can take the reins and grow your own team of Engineers? \n Are you looking to take on a wealth of responsibilities, where every day present fresh challenges, recognised as the leading, go-to technical expert in a thriving business? \n In this role, you will be part of the senior leadership team, taking full ownership of the entire technical division, responsible for KPI management, engineer oversight, CRM updates, and technical documentation alike. As the business grows, you will build a team of engineers, service advisors, PDI technicians and more, playing an active role in shaping the wider business, strategy and its future growth. \n Founded 10 years ago, this highly ambitious, dynamic business are keen to continue on their track of rapid expansion, aiming to be recognised as leaders dominating their industry, increasing headcount by 25% and turnover by £3 million in the last year alone. \n This role would suit a Service Manager coming from a background within coffee machines/whitegoods or similar, looking to mould a team into their vision. \n The Role: \n\n • Full ownership of the entire technical division\n, • Build and manage a team of Engineer\n, • Play an active role in shaping the wider business, strategy and growth\n, • Flexible work locations within a local patch: Office, Site and WFH\n\n The Person: \n\n • Service Manager\n, • Coffee machine / white goods or similar background\n\n Reference: BBBH26950 \n Coffee, Machines, Vending, White Goods, Service, Engineer, Maintenance, Manager, Technical Leadership, Lead, Head, Supervisor, Team, Enfield, London, M25 Patch, Harringey, Tottenham \n If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

IT Enterprise Applications Manager \n London (Hybrid) \n £85,000 - £90,000 PA \n \n A well-established and highly profitable construction engineering business is looking for an experienced IT Applications Manager to join its IT leadership team. \n \n Reporting to the Head of IT, you'll lead the strategy, governance, development and continual improvement of the organisation's enterprise applications landscape, playing a key role in an ambitious digital transformation programme and supporting a significant pipeline of mergers and acquisitions. \n \n Working alongside the IT Infrastructure Manager and IT Service Manager, you'll drive application modernisation, automation, integration and standardisation across the business, ensuring solutions remain secure, scalable and aligned with business objectives. \n \n Responsibilities \n • Develop and deliver the enterprise applications roadmap aligned to business strategy \n • Lead application governance, lifecycle management, standardisation and rationalisation \n • Drive digital transformation through low-code/no-code platforms, workflow automation and AI-enabled technologies \n • Lead application due diligence, migration and integration activities for M&A projects \n • Manage and develop a small applications team alongside external managed service providers \n • Own vendor relationships, service reviews, licensing, budgets and product roadmaps \n • Oversee enterprise applications including Workday, UKG/Kronos, COINS ERP, SharePoint, Snowflake, Autodesk Construction Cloud, Adaptive Planning, Sales Achiever CRM, Pro-Sapien and Primavera P6 \n • Ensure strong application security, governance, performance, business continuity and user adoption \n • Collaborate with business leaders to improve processes, data quality and operational efficiency \n \n Requirements: \n • Proven experience managing enterprise applications within a complex organisation, ideally with experience of digital transformation and M&A integration programmes. \n • Enterprise applications strategy and governance \n • Low-code/no-code platforms and workflow automation \n • Application standardisation and modernisation \n • Business process improvement and enterprise integrations \n • Managing technical teams, suppliers and third-party vendors \n • Strong stakeholder management and programme delivery \n • Experience with Workday, UKG/Kronos, COINS ERP, Snowflake, SharePoint or similar enterprise platforms would be highly advantageous \n • Experience within engineering, manufacturing, construction or other project-based industries is desirable, along with knowledge of ITIL, Agile or project delivery methodologies \n \n Central London - Hybrid working with 4 days per week onsite initially, reducing to 2 days after probation.

IT Programme Manager London 3 Months Up to £750 per day (Outside IR35) \n A well-established and highly profitable engineering business is seeking an experienced IT Programme Manager to support a portfolio of strategic technology initiatives on an initial 3-month contract. \n This is a high-profile opportunity to lead multiple business-critical programmes within an organisation undergoing significant digital transformation and an ambitious acquisition strategy. You'll play a key role in delivering complex technology change across IT, infrastructure, cloud, cyber security and enterprise applications, ensuring programmes remain on track and aligned with wider business objectives. \n Working closely with the Head of IT PMO, Executive Leadership, IT teams and third-party delivery partners, you'll provide hands-on programme leadership across multiple concurrent workstreams. \n Responsibilities \n\n • Lead multiple complex IT and business transformation programmes across Digital Transformation, Cyber Security, Infrastructure, Cloud and Enterprise Applications.\n, • Deliver strategic initiatives including cloud transformation, infrastructure modernisation, AI adoption and enterprise application programmes.\n, • Manage multiple concurrent projects and workstreams, ensuring strong governance, risk management and successful delivery.\n, • Develop and maintain programme roadmaps, budgets, resource plans and delivery schedules.\n, • Lead cyber security programmes including ISO 27001, Cyber Essentials Plus and resilience initiatives.\n, • Oversee enterprise application projects including ERP, HR, CRM, Service Management and systems integration.\n, • Manage third-party suppliers, systems integrators and outsourced delivery partners.\n, • Ensure programme governance, financial control, reporting and benefits realisation across all workstreams.\n, • Present programme updates, risks and investment proposals to Executive Leadership and Steering Committees.\n, • Build strong relationships across business and technology teams, influencing senior stakeholders to drive successful outcomes.\n, • Provide leadership and direction to Project Managers, Business Analysts and wider programme teams.\n, • Support the IT PMO in embedding programme management best practice.\n\n Requirements \n\n • Proven experience delivering large-scale IT and business transformation programmes within complex enterprise environments.\n, • Strong background delivering infrastructure, cloud, cyber security and enterprise application programmes.\n, • Experience managing multiple concurrent projects and workstreams.\n, • Strong programme governance, financial management and risk management expertise.\n, • Experience managing third-party suppliers, systems integrators and external delivery partners.\n, • Excellent stakeholder management skills, with experience presenting to Executive Leadership and Steering Committees.\n, • Experience leading cross-functional teams within matrix organisations.\n, • Demonstrable experience managing programme budgets exceeding £1m.\n, • MSP, PgMP or equivalent Programme Management qualification desirable.\n, • PRINCE2, PMP or equivalent Project Management qualification desirable.\n\n

Marketing Manager (12-Month FTC) \n A specialist disputes law firm is seeking a Marketing Manager to cover a 12-month maternity leave contract. Renowned for handling high-stakes international disputes, the firm advises clients where reputation, livelihood, and liberty are on the line. \n This is a senior, hands-on role reporting to the Head of Marketing & Business Development, with responsibility for shaping and delivering ambitious, multi-channel marketing and BD initiatives. The successful candidate will take ownership of campaigns from strategy through to execution and performance analysis, working closely with partners and stakeholders across the firm. \n Key responsibilities: \n \n\n • Lead the development and delivery of integrated marketing campaigns\n, • Manage digital channels, including website, CRM, email marketing, and social media\n, • Oversee content creation, copy-editing, and brand consistency\n, • Coordinate thought leadership, PR activity, and directory/awards submissions\n, • Manage external agencies to deliver high-quality creative output\n, • Track, analyse, and report on campaign and channel performance\n, • Advise senior stakeholders on strategic marketing and business development plans\n, • Support internal engagement, training, and promotion of marketing capabilities\n\n About you: \n \n\n • 4+ years' experience in marketing or business development, ideally in legal or professional services\n, • Proven ability to deliver end-to-end campaigns with measurable impact\n, • Strong digital marketing and systems experience (CRM, CMS, social, analytics)\n, • Excellent writing, editing, and communication skills\n, • Highly organised, detail-oriented, and commercially minded\n, • Confident working with senior stakeholders and managing multiple priorities\n\n This is an opportunity to join a highly regarded, international disputes practice and play a key role in driving its marketing strategy within a collaborative, specialist environment. \n \n If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer £200 in shopping vouchers for every referred candidate who we place in a role. Terms & Conditions Apply.

Insurance Administrator \n Location: Sunbury \n Salary: £25,000 – £30,000 per annum, depending on experience \n Hours: Monday – Friday, 8:30am – 5:30pm \n Job Type: Full-time, Permanent \n Working Style: Office-based \n Join a Growing and Supportive Team \n Our client is a growing business looking for an organised, proactive and customer-focused Insurance Administrator to join their Head Office team. \n This is a varied role where you'll play an important part in managing claims from initial allocation through to completion, while working closely with customers, internal teams and a network of franchise partners. \n If you're an experienced administrator with excellent attention to detail, enjoy coordinating multiple tasks and take pride in providing great customer service, we'd love to hear from you. \n The Role \n You'll take responsibility for claims managed by Head Office and Head Office-owned territories, ensuring they are progressed efficiently and accurately from start to finish. \n You'll also provide administrative support across the wider business and work closely with the franchise network to help maintain high levels of service. \n Key Responsibilities \n\n • Manage incoming calls and emails relating to claims and ensure they are allocated correctly.\n, • Coordinate the full claims process from initial allocation through to fulfilment, reporting and closure.\n, • Liaise with internal departments including Production and Customer Service to ensure claims progress smoothly.\n, • Monitor franchise claims activity and provide ongoing administrative support.\n, • Produce reports and maintain accurate claims records.\n, • Manage filing, documentation, archiving and general administration.\n, • Respond to customer enquiries professionally and efficiently.\n, • Support other departments and associated companies with administrative tasks as required.\n, • Identify issues and help find practical solutions to keep the operation running effectively.\n\n About You \n We're looking for someone who is organised, reliable and confident managing multiple priorities in a busy environment. \n You'll ideally have: \n\n • Previous experience within claims, insurance or a related administrative environment.\n, • Excellent organisational and time-management skills.\n, • Strong attention to detail and accuracy.\n, • Confident written and verbal communication skills.\n, • Good knowledge of Microsoft Office, particularly Word, Excel and Outlook.\n, • A proactive approach and the ability to work independently.\n, • Excellent customer service skills.\n, • The ability to work effectively as part of a team.\n, • Experience using claims, CRM or other business systems would be advantageous.\n, • Knowledge of QuickBooks or basic accounting would be beneficial but is not essential.\n\n What's on Offer? \n\n • £25,000 – £30,000 depending on experience.\n, • Monday – Friday, 8:30am – 5:30pm.\n, • Permanent, office-based position.\n, • Friendly and supportive working environment.\n, • Varied role with plenty of responsibility.\n, • Opportunity to develop your experience across claims, administration and customer service.\n\n If you have previous insurance or claims administration experience and are looking for your next opportunity, we'd love to hear from you. \n Please note: \n As you can appreciate we are currently overwhelmed with applications of individuals looking for both short term and permanent work and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, please assume you have been unsuccessful on this occasion. \n In line with the GDPR Regulations, we are making you aware that in order to proceed with your application, we will need to contact you via email, telephone and/or text message. By submitting your CV to this vacancy, you are agreeing to Job Box Recruitment Limited holding your details in order to enable us to contact you with suitable positions. Details of our Privacy Notice and GDPR Policy can be found on our website or emailed across to you if requested.

Director of Applications | London | Hybrid | £ Role Summary\n The client's Digital function exists to enable the client's global mission by ensuring our people have the platforms, applications and engineering capability to operate effectively at scale. Following a period of foundational delivery, including Cyber Essentials+ certification, a live SOC, Salesforce as our CRM platform, stabilisation of our Workday investment, and building our data warehouse foundations, Digital is moving into a phase focused on platform maturity, AI-enabled operations and engineering excellence. \n The Director of Applications is a new, senior role accountable for the availability, configuration and ongoing evolution of the client's core business platforms: Salesforce, Workday, and Microsoft 365 / Azure, together with the engineering practice, AI platform operations and platform-level roadmaps that underpin them. Reporting to the CTO, this role leads the Applications function, owns the platform Centre of Excellence, and translates business needs into delivered platform capability. \n You will have deep expertise in SaaS platforms, modern engineering practice (CI/CD, source control, environment and release management, test automation) and the operational realities of running mission-critical systems globally, working closely with the CTO, Head of Digital Transformation & Performance, Enterprise Architect, Director of Security & Compliance, and platform leads. Key ResponsibilitiesPlatform Leadership\n\n • Accountable for availability, configuration and management of the client's three strategic platforms: Salesforce, Workday, and Microsoft 365 / Azure\n, • Own platform-level roadmaps enabling delivery of the Digital Roadmap, with the Digital Leadership Team and Platform Leads\n, • Establish and lead the platform Centre of Excellence and internal community across platform leads and developers\n, • Line management responsibility for the Build team\nEngineering Practice\n\n, • Own engineering practice: source control/repo governance (GitHub, Salesforce via Gearset), CI/CD, environment management, release management, test strategy/automation\n, • Define and enforce technical execution standards for releases, distinct from change control approval\n, • Define and lead engineering standards, architectural patterns and Infrastructure as Code\nAI Platform Operations\n\n, • Accountable for operational availability of internal AI platforms (Claude, Agentforce, AI assistants) and AI consumption cost/budget management\n, • Own AI usage monitoring: drift, hallucination and misuse pattern detection, with the Director of Security & Compliance\n, • Provide the operational foundation for Agentic AI and Generative AI capability pillars\nCapacity & Observability\n\n, • Own scaling, rightsizing and optimisation of cloud and SaaS resources\n, • Own application monitoring, alerting and on-call response for in-scope platforms\n, • Lead cross-platform test strategy and quality standards\nCross-Functional Working\n\n, • Translate business needs (Digital Roadmap) into platform-level delivery (Platform Roadmaps)\n, • Partner on identity, access, secret management and DevSecOps practices in CI/CD\n, • Partner with the Enterprise Architect on technical decisions and integration patterns\n, • Support the CTO with investment cases, vendor negotiation and executive reporting\nPerson Specification\n\n, • Significant senior leadership experience running enterprise application functions globally\n, • Deep expertise in at least two of: Salesforce, Workday, Microsoft 365/Azure or AWS (configuration, integration, governance, licensing, support)\n, • Experience embedding CI/CD, source control governance, environment/release management, automated testing in a SaaS-heavy environment\n, • Track record building and running Centres of Excellence around major platforms\n, • Experience operationalising AI platforms and managing AI consumption cost is a strong advantage\n, • Strong understanding of how applications-layer decisions intersect with security, identity, data and architecture\n, • Experience managing technical leads and platform specialists, with a track record of developing them\n, • Comfortable operating at executive level on investment cases and roadmap trade-offs\n, • Pragmatic and delivery-oriented; able to defend decisions on engineering investment\n, • Open, progressive, bold and pragmatic - an optimistic changemaker aligned with the client's core beliefs\n\n Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. \n To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.

Build a data function from scratch and shape the future of a growing professional services business.\n\n • Brand new Head of Data and Analytics role with the opportunity to build a data capability from the ground up.\n, • Highly visible position partnering directly with senior leadership and influencing business strategy.\n, • Genuine progression opportunity to grow a team and establish a commercial data offering over time.\nAre you a hands-on data leader who enjoys rolling up your sleeves and making things happen? We're working with a well-established professional services organisation that's investing heavily in data, analytics and automation. They're looking for a Head of Data and Analytics to take ownership of their data landscape, create a clear strategy and deliver tangible business value from day one.What you'll be doingThis is an opportunity for a Head of Data and Analytics to join at the start of a major data journey. Initially, you'll be a standalone expert, balancing strategic thinking with hands-on delivery whilst building trusted relationships across the business. You’ll own the development of the organisation's data and analytics capability. You'll work closely with senior stakeholders to understand business challenges, identify opportunities and deliver solutions that improve decision making and efficiency.You'll develop the data strategy, oversee reporting and analytics, build dashboards, improve data quality and create robust processes around data governance. You'll also drive automation initiatives using low code technologies to streamline workflows and save time across the business.This Head of Data and Analytics position requires someone comfortable operating at every level. One day you'll be presenting insights to senior leadership, the next you'll be writing SQL queries, building Power BI dashboards or improving data pipelines. Over time, you'll have the chance to develop a team, shape future hiring plans and help establish data as a core strategic function across the organisation.What experience you'll need to apply\n\n, • Previous experience in a senior data, analytics or business intelligence leadership role\n, • Experience building a data capacity from scratch, or working at a similar level to this\n, • Strong hands-on experience with Power BI, SQL, Excel and Python\n, • Experience developing reporting, dashboards and business intelligence solutions\n, • Knowledge of data modelling, data governance and data quality best practice\n, • Experience improving or managing CRM platforms and related processes\n, • Understanding of automation tools such as Power Automate, Power Apps or similar platforms\n, • Strong stakeholder management skills with the ability to influence senior leaders\n, • Ability to communicate technical concepts to non-technical audiences\n, • Comfortable operating as a standalone data specialist whilst building for future growth\nWhat you'll get in return for your experienceDepending on experience and suitability of location, they’re offering a salary of between £80,000 and £120,000. There's also an annual Christmas bonus equivalent to one week's salary, with further discretionary bonus opportunities linked to company performance.Alongside this, you'll receive private medical insurance, income protection, life assurance, enhanced pension contributions and 25 days' holiday plus Christmas closure arrangements. While the role will initially require a strong office presence in Watford (5 days per week during probation), there is flexibility to move towards a hybrid working pattern as the function becomes established.What's next?If this Head of Data and Analytics role sounds like the right move for you, we'd love to hear from you. Please apply via the application button with an up-to-date CV and we’ll be in touch to arrange a call if it’s a good fit!

Head of Performance Marketing \n Surrey/London - hybrid, 1x a week in office) \n Up to £100,000 + 20% Bonus \n \n This is an opportunity to take ownership of performance marketing at a pivotal stage of growth for a leading direct-to-consumer consumer brand. You'll have the scope to shape strategy, influence senior leadership decisions, and build a high-performing function that connects media investment to broader commercial outcomes including customer acquisition, retention and lifetime value. \n \n The Company \n They are a fast-growing consumer business operating within a highly digital, subscription-led model. With an established customer base and a strong focus on customer retention, they combine product innovation with data-driven decision making to drive sustainable growth. \n \n Following recent investment, the business is continuing to scale while maintaining an entrepreneurial and collaborative culture. Growth, brand, product and ecommerce teams work closely together, creating an environment where your recommendations will have visible commercial impact. \n \n The Role \n As Head of Performance Marketing, you will lead the overall performance marketing strategy across key digital acquisition channels while developing the existing team and operating model. \n Key responsibilities include: \n\n • Owning and evolving the performance marketing strategy across paid digital channels\n, • Leading, mentoring and developing an established performance marketing team\n, • Connecting channel performance to wider commercial objectives, including CAC, LTV, retention and subscription economics\n, • Advising senior leadership on budget allocation, growth opportunities and measurement frameworks\n, • Assessing agency relationships and determining the optimal balance between internal and external capabilities\n, • Identifying opportunities to improve acquisition efficiency and overall marketing effectiveness\n, • Working closely with CRM, brand, creative, ecommerce and product teams to optimise the customer journey\n, • Developing a clear view on attribution, incrementality and performance measurement\n, • Evaluating new channels, technologies and growth opportunities as the business expands\n, • Providing strategic recommendations that influence future investment and organisational design\n\n Your Skills & Experience \n\n • \n Strong performance marketing leadership experience within a consumer-focused digital environment - ideally in the wellness space \n • Commercially minded with the ability to connect marketing activity to business outcomes\n, • Deep understanding of paid media channels including platforms such as Meta, Google, TikTok and related acquisition channels\n, • Experience managing budgets, agencies and cross-functional stakeholder relationships\n, • Strong knowledge of attribution, incrementality, CAC, LTV, ROAS and customer payback metrics\n, • Ability to challenge constructively, influence senior stakeholders and provide strategic direction\n, • Experience operating within DTC, subscription, ecommerce or customer-led business models\n, • Comfortable balancing strategic thinking with hands-on understanding of channel performance\n, • Strong analytical and decision-making capabilities supported by data and insight\n\n What They Offer \n\n • \n The opportunity to build and shape a critical growth function \n • High visibility with senior leadership and significant influence over commercial strategy\n, • Career progression as the business continues to scale in the UK and internationally\n, • Exposure to a highly collaborative environment with strong cross-functional partnerships\n\n How to Apply \n If you're a commercially driven performance marketing leader looking to shape strategy, develop teams and drive measurable business growth, apply now to learn more about this Head of Performance Marketing opportunity.

Business Analyst / Agile Lead (CRM Implementation) - 9 month FTC - £55K-£60K pro rata - Hybrid London - Third Sector Preferred \n \n A well-established third sector client / charity is migrating its CRM from Blackbaud Raiser's Edge to Salesforce, with Go Live targeted for March 2027. This is a hands-on Business Analyst role with a strong Agile coordination and testing-standards remit. You'll be the day-to-day link between the charity and the third-party platform team, working alongside the Head of IT (who owns the initiative and will also liaise directly with the third party). \n \n The charity is bought into Agile in principle but doesn't have deep in-house practical experience running it; part of this role is bringing that discipline and confidence to internal stakeholders without overcomplicating it. There's no dedicated Scrum Master on this project; the testers are in place, but someone needs to own user story quality, acceptance criteria, and the standard of testing coordination across the remaining three sprints. \n \n This is a defined 6-month piece of delivery work within the 9-month contract, running through to Go Live readiness and beyond. \n \n What you'll be doing \n\n • Acting as the primary charity-side point of coordination with the third-party platform build team\n, • Writing and refining user stories and acceptance criteria to a high standard\n, • Running or supporting core Agile ceremonies (sprint planning, backlog grooming, retros) and helping embed good practice with stakeholders who are new to it\n, • Coordinating UAT and setting the standard for testing rigour, without executing test scripts personally\n, • Reporting into the Head of IT, feeding progress and risk into the wider project\n, • Supporting internal change readiness ahead of March 2027 Go Live\n\n \n What you'll bring \n\n • Solid Business Analyst experience gained on CRM or similar platform migration projects, ideally Salesforce\n, • Genuine working knowledge of Agile delivery, not just familiarity with the terminology\n, • Experience writing clear user stories and acceptance criteria, and coordinating UAT with stakeholders\n, • Comfortable acting as a coordination point between an internal team and an external delivery partner\n, • Confidence to introduce Agile discipline to stakeholders who are enthusiastic but inexperienced in it\n, • Commercial sector background welcome; charity / nonprofit / third sector experience is a bonus, not a requirement\n\n \n Practical fit \n This role suits people who work on a project basis by choice; career interims and contractors used to 6-12 month engagements, people between contracts with timing that lines up, or anyone actively available for a September start. It's a genuinely varied, high-visibility piece of work with real ownership, not a back-office BA seat.

Director of Applications | London | Hybrid | 120,000-150,000 Role Summary The client's Digital function exists to enable the client's global mission by ensuring our people have the platforms, applications and engineering capability to operate effectively at scale. Following a period of foundational delivery, including Cyber Essentials+ certification, a live SOC, Salesforce as our CRM platform, stabilisation of our Workday investment, and building our data warehouse foundations, Digital is moving into a phase focused on platform maturity, AI-enabled operations and engineering excellence. The Director of Applications is a new, senior role accountable for the availability, configuration and ongoing evolution of the client's core business platforms: Salesforce, Workday, and Microsoft 365 / Azure, together with the engineering practice, AI platform operations and platform-level roadmaps that underpin them. Reporting to the CTO, this role leads the Applications function, owns the platform Centre of Excellence, and translates business needs into delivered platform capability. You will have deep expertise in SaaS platforms, modern engineering practice (CI/CD, source control, environment and release management, test automation) and the operational realities of running mission-critical systems globally, working closely with the CTO, Head of Digital Transformation & Performance, Enterprise Architect, Director of Security & Compliance, and platform leads. Key Responsibilities Platform Leadership Accountable for availability, configuration and management of the client's three strategic platforms: Salesforce, Workday, and Microsoft 365 / Azure Own platform-level roadmaps enabling delivery of the Digital Roadmap, with the Digital Leadership Team and Platform Leads Establish and lead the platform Centre of Excellence and internal community across platform leads and developers Line management responsibility for the Build team Engineering Practice Own engineering practice: source control/repo governance (GitHub, Salesforce via Gearset), CI/CD, environment management, release management, test strategy/automation Define and enforce technical execution standards for releases, distinct from change control approval Define and lead engineering standards, architectural patterns and Infrastructure as Code AI Platform Operations Accountable for operational availability of internal AI platforms (Claude, Agentforce, AI assistants) and AI consumption cost/budget management Own AI usage monitoring: drift, hallucination and misuse pattern detection, with the Director of Security & Compliance Provide the operational foundation for Agentic AI and Generative AI capability pillars Capacity & Observability Own scaling, rightsizing and optimisation of cloud and SaaS resources Own application monitoring, alerting and on-call response for in-scope platforms Lead cross-platform test strategy and quality standards Cross-Functional Working Translate business needs (Digital Roadmap) into platform-level delivery (Platform Roadmaps) Partner on identity, access, secret management and DevSecOps practices in CI/CD Partner with the Enterprise Architect on technical decisions and integration patterns Support the CTO with investment cases, vendor negotiation and executive reporting Person Specification Significant senior leadership experience running enterprise application functions globally Deep expertise in at least two of: Salesforce, Workday, Microsoft 365/Azure or AWS (configuration, integration, governance, licensing, support) Experience embedding CI/CD, source control governance, environment/release management, automated testing in a SaaS-heavy environment Track record building and running Centres of Excellence around major platforms Experience operationalising AI platforms and managing AI consumption cost is a strong advantage Strong understanding of how applications-layer decisions intersect with security, identity, data and architecture Experience managing technical leads and platform specialists, with a track record of developing them Comfortable operating at executive level on investment cases and roadmap trade-offs Pragmatic and delivery-oriented; able to defend decisions on engineering investment Open, progressive, bold and pragmatic - an optimistic changemaker aligned with the client's core beliefs Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy.To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.

Job Description:Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile and live events. Dow Jones has produced unrivalled quality content for more than 130 years and today has one of the world’s largest news-gathering operations globally. It is home to leading publications and products including the flagship Wall Street Journal, America’s largest newspaper by paid circulation; Barron’s, MarketWatch, Mansion Global, Financial News, Investor’s Business Daily, Factiva, Dow Jones Risk & Compliance, Dow Jones Newswires, OPIS and Chemical Market Analytics. Dow Jones is a division of News Corp (Nasdaq: NWS, NWSA; ASX: NWS, NWSLV).About the Team:Our Global Risk Insights business provides geopolitical, security, macroeconomic and regulatory insights to a wide range of customers including financial institutions, corporations, universities, government agencies, executives and business professionals. We help organizations navigate an increasingly complex world and manage risk to their business and staff. This role will be driving sales for Global Risks Insights on Oxford Analytica and Dragonfly platforms as well as bespoke advisory projects. About the Role:As a Sales Specialist, you will play a pivotal role in expanding Dow Jones' footprint across the Europe region by driving adoption of our geopolitical, security and macroeconomic analysis. This role is designed for a seasoned sales professional with a strong track record in enterprise solution selling, deep understanding of the security and geopolitical risk, and the ability to influence senior business and technical stakeholders.You’ll partner closely with Sales Generalists, Product, Engineering, and Marketing teams to craft strategic solution narratives that resonate with enterprise clients. Your consultative approach, commercial acumen, and ability to translate complex technology into meaningful business impact will be key to your success.You Will:Own and drive complex, high-value sales cycles for Global Risk Insights solutions across the European region. This includes but is not limited to our flagship subscription services Security Intelligence and Analysis Service (SIAS), the Oxford Analytica Daily Brief and our advisory services.Create a sales strategy to maximise revenue growth and market expansion within your geographical territory and specialization.Build and maintain trusted relationships with senior stakeholders (e.g., CSO, Head of Intelligence, Head of Public Affairs etc), positioning Dow Jones GRI as a long-term strategic partner.Lead advisory discussions with the internal Advisory teams and external client stakeholders to shape integrated use cases that align to customer priorities Exceed on the position’s sales target and role based KPIs - the role’s primary focus will be on generating and closing new opportunities across your geographical territoryDrive strategic pursuit planning and pipeline development in collaboration with Sales Generalists, unlocking net-new opportunities and expanding existing relationshipsContribute to or lead the writing of any proposal, statement of work or technical document relating to the productsAnalyze market trends, customer needs, and competitive dynamics to identify whitespace opportunities and differentiate Dow Jones’ offeringsParticipate in, lead or coach the negotiation of terms, conditions, or prices leading to the closure of the contractContribute to thought leadership and client education through events, briefings, and strategic workshops.Collaborate with Product and Engineering teams to influence roadmap based on customer feedback and emerging market needs.Maintain accurate sales reporting, pipeline forecasts, and opportunity tracking in our global CRM systemOther activities, tactics and behaviours as directed by managementYou Have:7+ years of quota carrying experience in enterprise sales or business development, with a focus on the geopolitical/security/macroeconomic/data or analysis spaceProven success in selling to large enterprises and managing complex deal cycles with multiple stakeholders across business and technology functions.Demonstrated ability to navigate strategic accounts, identify key decision-makers, and build influence at the executive level.Strong commercial acumen with consultative selling skills and familiarity with methodologies such as Challenger, MEDDPICC, or SPIN.A collaborative mindset with experience working across matrixed teams including marketing, product, and customer success.Excellent communication, presentation, and storytelling skills tailored to both business and technical audiences.Regional experience and cultural fluency across relevant markets.Business-level proficiency in local language is a plus; English fluency is required. Additional languages are preferable. Experience in field sales and willingness to travel across the region (approximately 30%).Our BenefitsComprehensive Insurance & Retirement plansPaid Time Off and LeavesEducation BenefitsFamily Care BenefitsCareer Growth ProgramsAccess to Dow Jones ProductsEmployee Referral ProgramEmployee Well-being Support & Fitness ProgramsEqual Opportunity EmployerAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic under applicable law.Reasonable AccommodationWe are committed to providing reasonable accommodation for qualified individuals with disabilities in our job application and/or interview process. If you need assistance or accommodation in completing your application or participating in an interview due to a disability, email us at talentresourceteam@dowjones.com. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.Please refer to the privacy notice at the bottom of this page for submitting any data access, deletion, or other data subject rights requests, where permitted under your local laws and regulations.Business Area:Dow Jones - Risk SalesJob Category:SalesUnion Status:Union roleSummaryLocation: London-1 London Bridge StType: Full time

Digital Marketing Manager - London. As the Digital Marketing Manager at Poolhouse, you will own and drive our digital growth engine across paid media, CRM, SEO/GEO, landing pages, reporting, and marketing technology. Working closely with the Head of Marketing, Senior Content Manager, and Tech Team,

💥 Head of Growth 💥 \n 🚀 High-Growth Food D2C Subscription Brand \n 📍 Central London (3 days a week) \n 💸 £90,000 - £110,000 (depending on experience) \n 🤑 EMI Share Options \n \n Ignite are delighted to be partnering with one of the UK's most exciting Food D2C subscription brands. The business has enjoyed phenomenal growth over the past 12–18 months and is now entering its next phase of scale. As a result, they're looking to hire their very first Head of Growth – a pivotal leadership role that will shape the future of the business. \n \n With 90% of revenue coming through D2C, Growth & Performance Marketing sits at the heart of the brand. This isn't a role where you'll inherit someone else's strategy. It's a genuine opportunity to build the function, own the roadmap and make a lasting impact on the trajectory of the business. \n \n If you're looking for autonomy, pace and the chance to scale a high-growth D2C Subscription brand, this could be your dream next move. \n \n What skills do you need to have to be considered? \n ⭐️ At least 6 years' experience in D2C Growth Marketing, ideally within a high-growth D2C subscription business. \n ⭐️ Expert knowledge of paid social, particularly Meta, TikTok and YouTube. \n ⭐️ Experience managing paid media budgets of £250k+ per month. \n ⭐️ Strong CRM and retention marketing experience, with a clear understanding of customer lifecycle and LTV. \n ⭐️ Previous experience managing and building high-performing teams (1 direct report initially, but this will grow). \n ⭐️ A proven track record of scaling high-growth consumer brands, ideally from £10m to £50m+ in revenue. \n ⭐️Being comfortable with only having a small team to begin with is important. \n \n In return for everything you can bring, the business can offer you 🚀 \n ⭐️ Competitive salary of £90,000 - £110,000 (depending on experience) \n ⭐️ EMI Share Options \n ⭐️ Private Medical Insurance (Vitality) \n ⭐️ 25 days holiday + bank holidays \n ⭐️ Hybrid working (3 days a week in their Central London office) \n ⭐️ Free Mental Health Support \n \n What happens next? 🎬 \n Now: Apply with your CV which will be reviewed by our Ignite team. \n First Stage: Teams call with the hiring manager \n Second Stage: Face to face interview in the office \n \n 🤝 People are at the heart of everything we do. We embrace diversity and are committed to creating an inclusive recruitment process that means people can be their best authentic self. ❤️ \n \n We would love to reply to all applications, regrettably we are unable to do so due to the high volumes we receive, so if you do not hear back within 14 days unfortunately on this role it won’t be progressing. It is possible that the position could be in the process of closing, so chalk it up to bad timing. But, have no fear! There will be more opportunities. Follow us at Ignite so you don’t miss them. 👀

Regional PT Manager - UK's Leading Personal Training Management Company \n Salary OTE £38,000 - £42,000 (base £25,000 per annum + performance-based bonuses) \n Hours 30 hours per week (flexible for PT sessions if desired) \n Location South London (home and field-based) \n Travel Regional travel across your area, with occasional national travel to our Swansea head office and key industry events across the UK \n YOUR Personal Training (YPT) is the UK's largest personal training management network, operating across more than 700 gym sites nationwide. As the national market leader, we partner with the country's best-known gym operators to recruit, develop and support personal trainers at every stage of their careers. \n We are looking for an experienced, driven, and organised Regional Personal Training Manager (RPTM) to join our growing team. This is a key role responsible for the recruitment, development, and retention of Personal Trainers across our network, while also supporting external recruitment for industry partners. \n Key Responsibilities \n Recruitment \n · Proactively source, screen, and interview candidates for YPT and external partners. \n · Conduct interviews and provide PT support on a near-daily basis to ensure a consistent, high-quality recruitment process. \n · Build strong relationships with training providers, colleges, and industry networks to maintain a healthy pipeline of candidates. \n · Manage job postings, applications, and onboarding processes using our CRM system. \n · Collaborate with marketing to support recruitment efforts. \n Development \n · Lead engaging onboarding sessions and workshops for new PTs. \n · Track performance and facilitate ongoing CPD opportunities through Your Academy. \n · Identify areas for professional growth and provide support to address these. \n · Organise regional hub sessions, LevelUp events, and ongoing development initiatives. \n Retention \n · Conduct regular check-ins to monitor PT performance and satisfaction. \n · Proactively address concerns and work with gym operators to foster a positive working environment. \n · Analyse CRM data to identify trends and implement strategies that improve retention rates. \n What You Get \n · Home and field-based working with genuine flexibility over how you structure your week. \n · Opportunity to provide PT sessions outside of core hours in one of our partner clubs to increase earnings. \n · Broadband contribution. \n · Mileage paid at 60p per mile. \n Tools & Resources Provided \n · Access to our CRM system with recruitment pipeline tracking, performance dashboards, and automation features. \n · Training resources and CPD opportunities through Your Academy. \n · Monthly performance reports to guide strategy and decision-making. \n Progression & Development \n · Real scope to grow your remit as the network continues to expand. \n · Monthly performance reviews and development planning. \n · Opportunity to present at industry events such as LevelUp and PerformX. \n If you have a passion for recruitment, development, and creating successful PT careers, we want to hear from you. Apply today to join the national market leader and make a real impact in the fitness industry.

\n About The Role\n The Head of Enterprise Sales leads a team of outbound sales representatives across the US and UK, accountable for two revenue lines: new logo acquisition into white space accounts, and revenue growth within existing accounts through new seats, new products and new buying centers. Both motions are outbound. Reps prospect into a defined target list rather than working inbound leads or waiting on renewal timing. The manager owns a dedicated outbound pipeline with its own sourcing, stages and forecast, held separately from renewals. Account Management retains the client relationship and the renewal in existing accounts; this team owns acquisition and growth. \n Your main responsibilities will include: Team Composition\n \n • Outbound Sales Executive (New Business) — white space acquisition against a named target list of 180 to 220 accounts per rep, segment focused and region based\n, • Outbound Client Sales Executive (Expansion) — outbound growth inside assigned existing accounts, targeting new seats, new products and new buying centres\n, • Both roles carry individual quotas and neither carries renewal responsibility\n Team Leadership\n \n, • Lead, coach and develop a team of outbound reps carrying individual quotas across new business and expansion\n, • Hire and onboard into the team, and get new reps productive against a defined ramp\n, • Set activity and pipeline standards and manage performance against them consistently\n, • Work live deals alongside reps, particularly on commercial structuring and negotiation\n New Business: White Space\n \n, • Own the new logo number for the team and the plan to deliver it, tracking progress against target list coverage and pipeline coverage ratios\n, • Define and allocate white space territory by segment and region, to a named target list per rep\n, • Drive account-based prospecting built on segment, firmographic and persona fit\n, • Hold reps to full-cycle execution from prospecting through negotiation and close\n Working with Account Management\n \n, • Coordinate coverage so outbound activity is timed around renewal cycles and client sentiment, not against them\n, • Keep ownership clear: the Account Manager holds the relationship and the renewal, the rep holds the opportunity\n, • Escalate account health risk surfaced during outbound work, flagging early so Account Management can respond before renewal is at risk\n Existing Business: Expansion\n \n, • Own the expansion number across the team's assigned accounts, and the account-level plan to reach it\n, • Prioritize accounts by whitespace within the relationship: unserved teams and unattached products\n, • Drive outbound sourcing using product usage data, seat utilization, contract structure and engagement signals\n, • Hold reps to multi-threading beyond the current contact set into adjacent teams and functions\n, • Hand landed expansion back to the Account Manager once closed, with a clean handover of context so ongoing servicing isn't disrupted\n Pipeline & Forecast Governance\n \n, • Build and govern a standing outbound pipeline with clear stages, definitions and hygiene standards\n, • Forecast new business and expansion separately so each line is visible on its own\n, • Run weekly pipeline reviews and monthly forecast reviews across both motions\n, • Maintain CRM discipline in Dynamics 365 and work with Sales Ops on funnel visibility\n Cross-Functional Execution\n \n, • Work with the deal desk on pricing, structure and approval\n, • Partner with Marketing on campaign design and lead generation, and with Product on positioning, packaging and objection handling\n, • Represent US and UK outbound performance in leadership forums and quarterly planning, bringing pipeline health and forecast confidence into the wider commercial narrative\n About You Requirements Qualification & Experience\n \n, • Track record managing outbound sales teams against carried quota, ideally across both new business and expansion motions, with a clear history of hitting or exceeding number\n, • Demonstrable ability to build pipeline from cold rather than manage inbound flow, including territory planning and account-based prospecting\n, • Strong commercial instinct on pricing, structure and negotiation, comfortable stepping into live deals alongside reps\n, • Experience coaching reps on multi-threading into complex organizations and navigating multiple buying centers and stakeholders\n, • Experience running pipeline and forecast governance, including CRM discipline (Dynamics 365 or equivalent) and a regular weekly/monthly reporting cadence\n, • Comfortable operating across US and UK markets and time zones, ideally with prior experience leading a distributed or multi-region sales team\n, • Subscription or information services background; private markets experience an advantage but not essential\n Skills & Attributes\n \n, • Strong people leadership: able to hire well, coach consistently, and hold reps accountable to activity and pipeline standards\n, • Data-driven and analytically rigorous, comfortable using product usage, seat utilization and engagement signals to prioritize territory and accounts\n, • Excellent stakeholder management, able to work cross-functionally with Account Management, Marketing, Product\n, • Clear, confident communicator, able to represent outbound performance and forecast confidence in senior leadership and planning forums\n, • Resilient and target-driven, with the tenacity to build new pipeline from a cold start and hold a team to the same standard\n Benefits\n \n, • 25 days of annual leave plus 8 bank holidays, with additional leave for long service and a gifted Christmas break\n, • Holiday flex option to buy or sell up to 3 days of leave\n, • Employee incentive reward program (EIRP) tied to future exit events (PERM ONLY)\n, • 4 paid volunteer days per year\n, • On site 24/7 gym with classes and full facilities\n, • Life insurance (4x basic salary) and 24/7 Employee Assistance Programme\n, • Private medical insurance (post-probation), annual eye tests and DSE eyewear allowance\n, • Pension scheme with 4.5% matched contributions and enhanced matching over time\n, • Cycle to work scheme, interest‑free travel loan and employee referral bonus\n About Us What we do:\n PEI sits at the centre of one of the most dynamic industries in global finance. Private markets have grown from a niche corner of the investment world into an industry with $15 trillion AUM, spanning dozens of strategies, hundreds of geographies and thousands of funds. The professionals navigating it rely on us to make sharper decisions. Today, PEI operates a range of platforms, each dedicated to a major asset class or investment theme; from private equity and infrastructure to real estate, private credit and beyond. What makes us genuinely different is what we bring together. Data-enabled tools. Data-enriched insight. Built on powerful proprietary datasets. Editorial insights based on deep market knowledge and experience. The networks and communities that convene the people who move and manage capital. No other business is this well connected. This shapes everything we build, every hire we make, and every decision we take. Who we’re looking for:\n Our 500+ team spans Europe, APAC and the Americas – researchers, journalists, data scientists, product engineers, events professionals, marketers and commercial specialists – all working to give private markets professionals the intelligence edge they need. Central to everything we do is our people. We’ve built a culture where talent grows, careers are built with intention, and everyone has the opportunity to learn, grow, and make their mark. \n At PEI we value diverse talent and welcome applications from everyone – regardless of background. We are an equ al opportunity employer and our inclusive culture at PEI is reflected in every stage of the recruitment journey. Please inform us at initial stages of the recruitment process if you require any reasonable adjustments and we can accommodate this. \n PEI Group supports flexible working arrangements, and we welcome career returners. \n #J-18808-Ljbffr

Business Development Assistant \n Flexible UK (London, Bristol or Glasgow) \n \n Join Beale & Co's Business Development Team \n Are you highly organised, proactive and looking to develop your career in business development, marketing and events? \n \n Beale & Co is seeking a Business Development Assistant to join our growing team. \n \n This is an exciting, varied and hands on role that offers exposure to a wide range of business development and marketing activities. You will work closely with colleagues, fee earners and partners across our international offices, supporting initiatives that raise the profile of the Firm and strengthen client relationships. \n \n If you thrive in a fast-paced environment, enjoy managing multiple priorities and have a keen interest in digital marketing, communications and events, we would love to hear from you. \n \n About Beale & Co \n Beale & Co provides specialist legal advice to the construction and insurance sectors. With lawyers spread across offices in London, Bristol, Glasgow, Dublin, Dubai and Toronto, the Firm has a long track record in successfully acting for clients all over the world. Our teams handle complex international arbitration; professional indemnity disputes; coverage; claims handling; corporate and commercial and contracts and projects advisory matters, with an emphasis on finding the best possible legal and commercial solutions to meet our clients’ needs. \n \n Beale & Co’s business development team currently consists of the Head of Business Development, two Senior Business Development Executives, a Senior CRM Executive, an Events Executive and a Business Development Executive. \n \n Key Responsibilities \n Duties will include: \n Digital marketing and communications \n\n • Update and maintain website content, including articles, fee earner profiles, legal directory recognitions, news items, events and vacancies.\n, • Monitor website performance and digital marketing metrics, identifying opportunities for continuous improvement.\n, • Coordinate the Firm’s LinkedIn account, including drafting and scheduling posts, creating graphics and coordinating the weekly communications schedule.\n, • Assist with the production, publication and distribution of articles, newsletters and marketing campaigns through the Firm’s e-marketing platform.\n, • Produce regular reports on the performance of digital marketing activity, including website, social media and e-marketing campaigns.\n\n \n Events \n\n • Support the Events Executive in the planning, delivery and follow up of events, utilising the Firm’s CRM platform.\n, • Coordinate the Firm’s sports calendar and seasons ticket allocations.\n, • Assist with post-event reporting and ROI analysis.\n\n \n Administration \n\n • Provide general administrative support to the BD team and the Firm’s BD Groups, including the production of regular BD activity reports, expense administration and coding for approvals and payments where required.\n, • Ensure BD resources are maintained and filed accordingly, including web CVs, photos, and imagery for marketing collateral.\n, • Coordinate relevant BD subscriptions and memberships across the Firm, including renewals.\n, • Support the Senior BD Executives with the legal directory process and maintenance of our credentials database.\n, • Oversee the firm’s merchandise, ensuring appropriate stock levels are maintained and coordinating orders within agreed budget parameters.\n\n \n About You \n We are looking for someone who is enthusiastic, organised and eager to develop their career within a law firm. \n \n You will have: \n\n • Demonstrable administrative experience in areas linked to the key responsibilities, ideally gained in a similar role.\n, • Excellent organisational and time management skills.\n, • Strong written communication and attention to detail.\n, • Proven ability to form relationships with people inside and outside of the Firm and at all levels.\n, • Confidence working across multiple projects simultaneously whilst adhering to deadlines.\n, • Strong Microsoft Office skills.\n, • A proactive, collaborative and can-do approach.\n, • An interest in digital marketing, events and communications.\n, • Experience of using CRM systems, website content management systems (CMS) and design tools such as Canva would be advantageous but is not essential.\n, • Demonstrable experience of living the values of our Firm.\n\n \n Why Join Us? \n At Beale & Co, you'll become part of a collaborative, supportive and international team where you'll have the opportunity to develop your skills and make a meaningful contribution to the Firm's continued success. \n \n If you're looking for a varied and rewarding role within a respected specialist law firm, we would love to hear from you. \n \n For further information on the role, please apply send your CV to HRDept@beale-law.com or if you want a confidential chat about the role, then feel free to call Jonathan Brett on 0203 053 3091. \n \n No Agencies

Note : This role could be located anywhere between Bristol, London or Derby but 2 days/week in Derby are mandatory. \n \n Who we are: \n \n ALTEN is an engineering and technology consultancy services company. We are a leading Engineering and IT consultancy operating across 30 countries, making waves in all sectors: Aeronautics, Space, Defence, Security and naval, Automotive, Rail and mobility, Energy and environment, Life Sciences and health, Industrial Equipment and electronics, Telecoms, Banking, Finance & Insurance, Retail, Services & Medias, Public Services & Government. With a team of passionate, diligent, and agile engineers, we are united by a common purpose: building tomorrow’s world today. Day by day, we support our customers' development strategies as well as their technological and sustainability transformation. \n \n 1. Role Overview \n The Quality Assurance Manager (QAM) ensures that result-committed projects comply with the ALTEN Delivery Framework (ADF) and meet client expectations. This role focuses on quality KPIs, continuous improvement, audit preparation, and client relationship management to drive operational excellence and client satisfaction. \n \n 1. Key Responsibilities \n A. Compliance \n Pre-sales Phase \n\n • Anticipate contract renewals or tenders to support project acquisition.\n, • Contribute to drafting the Quality Assurance Plan (QAP) and ensure compliance alignment.\n, • Attend internal project kick-off meetings.\n\n Project Management Phase \n\n • Understand the contractual framework and ensure the QAP is updated.\n, • Conduct regular follow-ups to assess ADF compliance and provide objective evaluations.\n, • Train and coach Cluster Leaders (CL), Project Managers (PM), Project Directors (PD), and Technical Directors (TD) on compliance requirements.\n, • Highlight compliance and escalate deviations from standards.\n\n \n B. Client Relations \n Managing Client Requirements \n\n • Ensure client quality requirements are documented and integrated into project plans.\n, • Monitor changes to maintain continuous compliance.\n, • Address client complaints using root cause analysis (RCA) and implement corrective actions.\n\n Communication and Reporting \n\n • Serve as the primary liaison for quality-related issues between clients and ALTEN teams.\n, • Participate in client/ALTEN meetings (PRM/CRM) and contribute with presentations.\n, • Organize quality reviews and provide performance reports as required.\n\n \n C. KPIs and Performance \n Quality Dashboards \n\n • Update dashboards with accurate and relevant data.\n, • Analyze KPIs (RFT, OTD, customer satisfaction) and prepare reports for stakeholders.\n, • Ensure data reliability and monitor performance to identify improvement areas.\n\n Gap Analysis \n\n • Communicate with ACQP Direction and Technical Direction on quality control.\n, • Identify trends and propose action plans to enhance performance.\n\n \n D. Continuous Improvement \n Capitalizing on Best Practices \n\n • Propose process, method, and tool adaptations for project monitoring.\n, • Share updates with QAMs and use structured methods (8D, 5M, FMEA, 5S, Six Sigma, 5WHY’s, Ishikawa).\n, • Facilitate lessons-learned sessions and document best practices.\n\n Project Management \n\n • Lead corrective/preventative action plans and engage stakeholders.\n, • Track non-compliances, conduct RCAs, and monitor actions.\n\n \n E. External Audit \n Preparation and Monitoring \n\n • Coordinate preparation for client/certification audits (ISO 9001, EN 9100, etc.).\n, • Support teams in audit preparation and follow up on corrective actions.\n\n Auditor Relations \n\n • Act as the interface between external auditors and project teams.\n\n \n F. Additional Potential Missions \n Sector Referent \n\n • Lead a network for sharing best practices and audit learnings.\n, • Harmonize ADF standards and maximize certification audit impact.\n, • Monitor regulatory changes and provide expert coaching.\n\n Backup for QAM Team Leader \n\n • Allocate workload, facilitate team meetings, and report to the Head of Quality Assurance.\n\n \n 1. Required Skills \n A. Technical and Professional Skills \n\n • Standards & Audits: Knowledge of ISO 9001/EN 9100/ISO 27001/ISO 19443/ISO 61513.\n, • Tools: SM, Office 365, SharePoint, JIRA.\n, • Language: Fluent English (minimum B2 level).\n, • Experience: 4+ years in result-committed projects, operational management, or quality roles.\n, • Past Experience in the aerospace, space, defense or Nuclear sector is a plus.\n\n \n B. Behavioral Skills \n\n • Technical Assertiveness: Enforce quality requirements without hierarchical authority.\n, • Critical Thinking: Detect inconsistencies in data and demand evidence.\n, • Transversal Leadership: Align stakeholders around quality goals.\n, • Operational Resilience: Manage ambiguity and propose pragmatic solutions.\n, • Adaptive Communication: Tailor communication for evaluations, auditors, and coaching.\n, • Proactivity: Anticipate risks and act preemptively.\n\n \n C. Benefits \n\n • 9.00 am. to 6.00 pm. Monday to Friday, with a 60-minute unpaid break.\n, • Hybrid- Standard (3days from office and 2 days from home)\n, • Social in London office – Breakfast Tuesdays, Thirsty Thursdays, and Pizza on the last Thursday of each month as well as commitment to charitable causes\n, • Private Medical Insurance – 100% paid by ALTEN (taxable benefit), including access to dental and optical cover and can add your dependents on the insurance. (additional benefits available).\n, • Employee Assistance Program (EAP) – Free, confidential support available 24/7, including up to six face-to-face counselling sessions and a dedicated bereavement service.\n, • Life Insurance – 3× your base salary.\n, • Travel Insurance- Covers work travel only.\n, • Pension Scheme– Company contribution up to 5% or 6% (matching the employee contribution). Automatic enrolment after three months of service (subject to eligibility), with the option to opt out if you choose.\n, • Cycle to Work Scheme – Save 25%–39% on bikes and accessories through tax-efficient salary deductions (available after probation).\n, • Tech Scheme – Save 25%–39% on technology purchases via Currys, also through tax-efficient salary deductions (available after probation).\n, • 24 days of annual leave plus 8 bank holidays (calculated on a pro rata basis according to your start within the year).\n, • Maternity, paternity, adoption, shared parental leave with pay in line with statutory entitlements in place from time to time.\n, • Up to 5 days of company sick fully paid pay per calendar year (pro rata), followed by statutory sick pay if required.\n\n \n Any doubts? \n Studies have shown that some groups of people are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we are looking for. As an equal-opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.

The Company \n Fundment is a fast-growing wealth infrastructure company embarking on an exciting growth phase, looking to hire a Implementation Onboarding Manager to focus on client onboarding. This position will report into our Head of Adviser Success and requires in-depth knowledge of tax wrapper administration and operational functionality within the platform space. \n \n Fundment is transforming the platform experience for advice firms and their clients. Our technology delivers efficiencies through market leading workflows for account opening, integrations with other tools and software systems, and by meeting adviser and client needs via a toolkit offering streamlined transfers, advisory portfolio management tools, a wide range of MPSs, custom indexing technology, and all the in-house wrappers they expect. Free from decades of outdated technology, inefficiencies and high costs, Fundment gives advisers and their clients a simple, modern, platform experience. \n \n The role \n The Implementation Onboarding Manager plays a pivotal role in ensuring our clients have a seamless onboarding experience and are fully equipped to utilise our platform's functionality. This role involves becoming a platform specialist, training new clients, preparing contracts, assisting with the onboarding process, updating the CRM system, and performing various research and administrative tasks. The ideal candidate will possess excellent communication skills, enjoy training others and demonstrate strong technical abilities. \n \n Our platform offers a multitude of tax wrappers including ISAs and Pensions so a good understanding of these products will be required. \n \n Key responsibilities: \n\n • Client Training and Onboarding - conduct training sessions for new clients to ensure they understand and can effectively use the platform's functionality\n, • Prepare and manage client contracts, ensuring all necessary information is accurately captured\n, • Liaise with clients and internal teams to gather required documentation and approvals\n, • Maintain organized records of all contractual agreements\n, • Update and maintain the CRM system with accurate client information\n\n \n Essential Requirements: \n\n • Previous experience working with an investment management platform and strong knowledge of financial products\n, • Experience in a client onboarding, or similar role within the financial services industry, ideally liaising with financial advisers\n, • Aptitude for learning software/technology minded\n, • Excellent communication and interpersonal skills, with the ability to explain complex concepts in a clear and concise manner\n\n Desirable: \n\n • Relevant qualifications in finance or related fields, IOC or FA2 in Pension Administration\n, • Client onboarding, AML and KYC experience\n\n Previous experience of technical or software training would be highly beneficial \n Why join us? \n Be part of our flexible and supportive work environment, where our innovative team value collaboration and trust. Make an impact and challenge yourself to continually improve, raise standards and see how your work contributes to our future goals. Develop your knowledge and progress your career within a growing business where you will be exposed to a range of business aspects and understand how we improve efficiency and do things differently at Fundment. \n We support our team with the flexibility to work on a hybrid basis, 3-4 days a week in our London office. \n\n • 28 days annual leave plus bank holidays\n, • Enhanced maternity/paternity/adoption leave\n, • Pension 6% employer contribution\n, • Bupa Private Medical\n, • Medicash Cash Plan\n, • Travel Insurance\n, • Life Assurance\n, • Employee Assistance Programme\n, • Training and Development/Qualification Sponsorship\n\n Our collaborative office space ensures we are able to regularly get together to input ideas, discuss plans, work on projects, celebrate success and develop our skills. \n We are happy to consider any reasonable adjustments that applicants may need during the recruitment process. \n We will evaluate applications within 2 weeks, video interviews will be followed by in person final interviews in Fitzrovia. \n No agencies please. \n Fundment Values: Trustworthy, Collaborative, Supportive, Innovative & Flexible

Membership Manager \n \n Job Type Permanent \n Location Central London (Bloomsbury) \n Salary £53,250 with excellent benefits including 25 days holiday, private healthcare, leisure travel insurance, health & wellbeing allowance, interest-free season ticket loan and cycle-to-work scheme \n Hours 35 hours per week; hybrid working (2-3 days in the office per week) \n \n We are looking for a Membership Manager to play a key role in driving member engagement, retention and growth across the FDF. Reporting to the Head of Membership, you will lead the day-to-day delivery of membership activities, ensuring members receive a high-quality experience throughout their journey with FDF. \n You will work closely with colleagues across the organisation to strengthen member engagement, demonstrate the value of membership and identify opportunities to improve how we support and connect with our members. \n This is an exciting opportunity to help shape and enhance the membership experience at FDF, working with colleagues across the organisation to ensure our members receive exceptional value and support. You'll have the opportunity to influence how we engage with members, drive continuous improvement and contribute directly to membership growth and retention. \n \n Key responsibilities \n\n • Build and maintain strong relationships with member companies, promoting engagement across FDF activities, events and services.\n, • Lead member retention activity, including identifying risks, developing retention plans and demonstrating membership value.\n, • Manage and continuously improve the member journey, including onboarding, engagement and renewals.\n, • Lead member feedback activities and use engagement data and insights to improve the member experience.\n, • Oversee membership operations, ensuring accurate data, reporting and efficient administration processes.\n, • Manage the annual membership renewal process, working closely with finance and other internal teams.\n, • Produce and analyse membership reporting, identifying trends and opportunities to strengthen engagement and retention.\n, • Support membership growth through prospect engagement, referrals and cross-organisational collaboration.\n, • Deliver and support member communications, events, forums and engagement initiatives, working with colleagues across FDF.\n, • Line manage and develop the Membership Executive, fostering a collaborative, proactive and member-focused culture.\n\n \n Requirements \n We're looking for someone who is highly organised, relationship-focused and passionate about delivering excellent service. You will have: \n\n • Experience in membership, account management, customer success or stakeholder engagement roles.\n, • Experience managing relationships in a B2B environment.\n, • Experience supporting, coaching or developing colleagues.\n, • Strong customer service and stakeholder engagement skills.\n, • The ability to analyse data and turn insights into practical actions.\n, • Experience using CRM or membership management systems.\n, • Effective organisational skills with the ability to manage multiple priorities.\n, • The confidence to work across teams, influence outcomes and drive improvements.\n, • Commercial awareness and an understanding of what delivers value to members.\n\n \n To apply: Please send us your CV by 31 August 2026, 4pm. Only shortlisted applicants will be contacted. \n Equal Opportunities: We are an equal opportunities employer and welcome applications from all backgrounds. We are open to discussing flexible working arrangements and reasonable adjustments for disabilities or medical conditions. \n

About EVEN \n EVEN is the commerce infrastructure for music. We enable artists, labels, and distributors to sell music and experiences directly to fans, before and beyond streaming, with full chart eligibility. Sales on EVEN report to the charts in the US via Luminate/Billboard and in the UK via Kantar/OCC. \n \n We partner with major labels including UMG, Sony, and distributors including UnitedMasters, Secretly, Stem, Vydia, Too Lost, Virgin, Cinq, Symphonic, and over 3,000 independent labels. Our belief is simple: every artist and every release requires a direct-to-consumer strategy. EVEN makes that turnkey. \n \n The Role \n You will be EVEN's commercial presence in the UK, working alongside our Head of Artist Relations and reporting directly to the C-suite. You will sit between the commercial, streaming and commerce, digital operations, and marketing teams inside our label and distributor partners and EVEN's campaign teams, owning UK campaigns from first pitch through street date and beyond. \n \n This is a hands-on role, not a relationship-only role. You will source and scope campaigns with label teams, then stay embedded through launch: offering and pricing, territory strategy, domains, assets, clearances, consent and data capture, and chart reporting. You are the person who knows charting rules cold, keeps the chart bodies informed before they have to ask, and makes sure every campaign is structured for eligibility from day one. \n \n This is a consultant engagement with a path to full-time. You will meet partners in person regularly, so proximity to London’s label community matters. \n \n What You’ll Do \n\n • Source and scope UK campaigns with commercial, digital, and marketing teams at labels and distributors: offering, pricing, exclusives, pre-order windows, physical mirroring, and launch timing\n, • Set territory pricing and campaign structure for chart eligibility, and keep it compliant as campaigns evolve\n, • Coordinate label-side deliverables through launch: assets, product data, barcodes and ISRCs, clearances, and marketing rollout plans\n, • Stay embedded in campaign execution alongside EVEN’s artist relations, product, and engineering teams from intake through post-launch reporting\n, • Meet partners in person: label offices, industry events, and working sessions across London and the UK\n, • Own EVEN’s day-to-day relationship with the OCC and Kantar: advance campaign registration, bundle approvals, release data, eligibility questions, and reporting queries\n, • Translate what you learn from campaigns into repeatable playbooks and product feedback\n, • Grow adoption across our label, distributor network, and independent label base in the region\n\n \n What You Bring \n\n • D2C and e-commerce experience inside the label system: how commercial teams plan, price, and measure direct-to-fan campaigns\n, • Extensive experience working directly with Streaming & Commerce, digital operations, and marketing teams at major labels or top-tier distributors, at the highest level\n, • Deep understanding of the release cycle: pre-order strategy, DSP timelines, product setup, and campaign planning\n, • An existing network across UK label commercial and digital teams, and the credibility to open doors\n, • The instinct to get ahead of problems: flagging risks early, and unblocking teams fast\n, • Comfort operating independently in a fast-moving startup while representing the company at the executive level\n, • Based in London or able to be in the city regularly for in-person partner meetings\n, • Direct experience working with the OCC and Kantar: chart rules, release registration, sales reporting, and the relationships that come with it.\n\n \n Nice To Have \n\n • CRM and fan data collection experience, including UK GDPR consent requirements\n, • Experience at a music tech platform, DSP, or D2C/merch company serving labels\n, • Familiarity with DDEX delivery and digital supply chain operations\n\n \n Why EVEN \n\n • Ground-floor ownership of a market EVEN is defining\n, • Direct line to the C-suite and real influence on strategy and product\n, • Work on campaigns with the biggest artists and labels in the world\n, • Competitive pay with defined conversion terms to a full-time package including equity\n\n

\n Department: Retail \n \n \n Place of work: Walton Street, London \n \n \n Job Type: Part-time \n \n \n Job purpose: As a Client Advisor, you are passionate about the world of beauty and cosmetics and ready to become the custodian of the brand's valuable heritage and legacy, sharing the vision, values, and mission guiding the Client into the world of the Brand. You take responsibility for meeting your personal sales goals and you are driven to contribute to the success of the Store. You ensure an exceptional Client experience, placing the Client first and fostering valuable relationships. You foster brand loyalty and turn each Client's visit into an unforgettable luxury shopping experience. You are a reliable team player, providing continuous support to both your colleagues and management, while performing all tasks and responsibilities tied to your department. \n \n \n Responsibilities: \n \n \n\n • Consistently reach and exceed personal and store sales target, both on a monthly and annual basis, while elevating and assisting in business growth\n, • Implement business strategies following the guidance of the Store Manager, while staying informed about the performance of the Store\n, • Achieve and exceed personal KPI objectives by providing outstanding customer service and ensuring the highest standards of sales quality\n, • Deliver a superior customer service experience by surpassing their expectations, displaying in-depth knowledge of the products and Santa Maria Novella heritage and history, in accordance with the sales standards\n, • Take initiative to maximize all cross-selling opportunities by using every product range available in the store\n, • Place the Client first by fostering a welcoming atmosphere, offering friendly and professional assistance, and addressing all their needs and requests\n, • Collect valuable Client information using the Company's tools (CRM) to engage with them, establish relationships, and tailor future Client development opportunities\n, • Ensure outstanding Client satisfaction and outstanding Client service by implementing the "Brand Selling Ceremony"\n, • Adopt and encourage the Omni Channel approach\n, • Develop and sustain extensive knowledge of the luxury beauty and cosmetic industry by staying updated on beauty trends and monitoring industry competitors\n, • Consistently work to stay current with information on product details, sales methods, Client Services, and Company guidelines and protocols\n, • Handle Client inquiries, issues, and returns with professionalism and effectiveness liaising with the store manager when necessary\n, • Collaborate and engage effectively with colleagues, promote open and constructive dialogue, to ensure a consistently outstanding experience and contribute to a positive work atmosphere\n, • Follow security procedures in the store to ensure safety of Client, staff and merchandise\n, • Assist in maintaining the presentation of all products in line with Santa Maria Novella's visual guidelines\n, • Assist in the daily management of the store by keeping the understock and stock room tidy and orderly\n, • Adhere to Company protocols for operational guidelines and stock management, including cash handling, inventory, logistics, and all primary reporting activities required by the head office, ensuring that Company policies and procedures are effectively implemented\n\n \n \n Qualifications: \n \n\n • At least 1/2 years of experience in sales field; luxury retail and/or beauty preferred\n, • Proficiency in English and Arabic\n, • Ability to work in a fast-paced and dynamic environment\n, • Demonstrated skill in establishing enduring relationships with both Client and colleagues\n, • Excellent written and verbal communication skills\n, • High level of flexibility and ability to problem solve\n, • Demonstrated capability to achieve and exceed both individual and store performance targets\n, • Team player with interested in actively collaborating with colleagues\n, • Familiarity with selling ceremony and Client journey/discovery process could be a plus\n, • Strong customer service skills\n, • Capability to work a flexible schedule according to business requirements, including evenings, weekends, and holidays\n\n \n \n Equal Opportunity Statement: The announcement is applied to both sexes, according to laws 903/77 and 125/91, and to people of all ages and all nationalities, according to legislative decrees 215/03 and 216/03. All data will be processed in compliance with Legislative Decree 196/2003 and GDPR EU 679/2016. \n

Place of work: Harrods, London \n \n \n Job Type: Full-time \n \n \n Job purpose: As a Client Advisor, you are passionate about the world of beauty and cosmetics and ready to become the custodian of the brand's valuable heritage and legacy, sharing the vision, values, and mission guiding the Client into the world of the Brand. You take responsibility for meeting your personal sales goals and you are driven to contribute to the success of the Store. You ensure an exceptional Client experience, placing the Client first and fostering valuable relationships. You foster brand loyalty and turn each Client's visit into an unforgettable luxury shopping experience. You are a reliable team player, providing continuous support to both your colleagues and management, while performing all tasks and responsibilities tied to your department. \n \n \n Responsibilities: \n \n \n\n • Consistently reach and exceed personal and store sales target, both on a monthly and annual basis, while elevating and assisting in business growth\n, • Implement business strategies following the guidance of the Store Manager, while staying informed about the performance of the Store\n, • Achieve and exceed personal KPI objectives by providing outstanding customer service and ensuring the highest standards of sales quality\n, • Deliver a superior customer service experience by surpassing their expectations, displaying in-depth knowledge of the products and Santa Maria Novella heritage and history, in accordance with the sales standards\n, • Take initiative to maximize all cross-selling opportunities by using every product range available in the store\n, • Place the Client first by fostering a welcoming atmosphere, offering friendly and professional assistance, and addressing all their needs and requests\n, • Collect valuable Client information using the Company's tools (CRM) to engage with them, establish relationships, and tailor future Client development opportunities\n, • Ensure outstanding Client satisfaction and outstanding Client service by implementing the "Brand Selling Ceremony"\n, • Adopt and encourage the Omni Channel approach\n, • Develop and sustain extensive knowledge of the luxury beauty and cosmetic industry by staying updated on beauty trends and monitoring industry competitors\n, • Consistently work to stay current with information on product details, sales methods, Client Services, and Company guidelines and protocols\n, • Handle Client inquiries, issues, and returns with professionalism and effectiveness liaising with the store manager when necessary\n, • Collaborate and engage effectively with colleagues, promote open and constructive dialogue, to ensure a consistently outstanding experience and contribute to a positive work atmosphere\n, • Follow security procedures in the store to ensure safety of Client, staff and merchandise\n, • Assist in maintaining the presentation of all products in line with Santa Maria Novella's visual guidelines\n, • Assist in the daily management of the store by keeping the understock and stock room tidy and orderly\n, • Adhere to Company protocols for operational guidelines and stock management, including cash handling, inventory, logistics, and all primary reporting activities required by the head office, ensuring that Company policies and procedures are effectively implemented\n\n \n \n Qualifications: \n \n \n\n • Harrods store approval required\n, • At least 2/3 years of experience in sales field; luxury retail and/or beauty preferred\n, • Proficiency in English, any other languages is a plus\n, • Ability to work in a fast-paced and dynamic environment\n, • Demonstrated skill in establishing enduring relationships with both Client and colleagues\n, • Excellent written and verbal communication skills\n, • High level of flexibility and ability to problem solve\n, • Demonstrated capability to achieve and exceed both individual and store performance targets\n, • Team player with interested in actively collaborating with colleagues\n, • Familiarity with selling ceremony and Client journey/discovery process could be a plus\n, • Strong customer service skills\n, • Capability to work a flexible schedule according to business requirements, including evenings, weekends, and holidays\n\n \n \n Equal Opportunity Statement: The announcement is applied to both sexes, according to laws 903/77 and 125/91, and to people of all ages and all nationalities, according to legislative decrees 215/03 and 216/03. All data will be processed in compliance with Legislative Decree 196/2003 and GDPR EU 679/2016. \n

Head of E-commerce & Digital Growth \n London | Full Time | Permanent | Office-based \n Bonus | Flexibility | Early Finish Friday + Benefits \n \n An exciting opportunity has arisen for a commercially driven Head of E-commerce & Digital Growth to join an established and growing fashion and consumer business in London. \n This is a strategic yet hands-on leadership role responsible for e-commerce performance, digital acquisition, CRM, customer growth and online trading, working closely with commercial and marketing teams. \n \n Key Responsibilities \n\n • Own the e-commerce strategy and online trading performance.\n, • Lead Shopify e-commerce operations, optimisation and growth.\n, • Drive customer acquisition through paid social, paid search, SEO and emerging channels.\n, • Develop CRM, email, SMS and customer retention strategies.\n, • Manage third-party digital sales channels and marketplaces.\n, • Drive conversion, revenue, profitability and key KPIs, including ROAS, CAC and customer lifetime value.\n, • Lead digital content, social media and commercial campaigns.\n, • Improve the customer journey, conversion and online experience.\n, • Explore AI, automation and emerging technologies to drive efficiency and commercial performance.\n, • Connect digital activity with wider customer and retail experiences.\n, • Collaborate with Buying, Merchandising, Marketing, Retail and Operations.\n, • Develop and deliver a clear digital growth roadmap.\n\n \n About You \n\n • Experienced e-commerce and digital leader from fashion, lifestyle or consumer retail.\n, • Strong hands-on Shopify experience with a proven track record of delivering online growth.\n, • Commercially focused, analytical, creative and highly hands-on.\n, • Strong experience across e-commerce trading, digital acquisition, CRM, conversion and customer growth.\n, • Marketplace, social commerce, content, AI or digital innovation experience advantageous.\n, • Ambitious and entrepreneurial, with the ability to take genuine ownership of digital growth and deliver measurable commercial impact.\n\n \n This is an excellent opportunity to take genuine ownership of digital growth and make a significant impact within an established and entrepreneurial business. \n \n Ready to take ownership of digital growth and make a measurable impact? Apply today. \n #EcommerceJobs #HeadOfEcommerce #DigitalJobs #FashionJobs #ShopifyJobs #Ecommerce #DigitalGrowth #LondonJobs

Head of Creative Services \n \n Mode Search are partnering with a globally recognised luxury fashion brand in their search for a Head of Creative Services to join their London Head Office. \n \n This is a newly created leadership role, offering the opportunity to shape and establish the creative services function within a fast-paced international business. Reporting to the VP of Brand Image, the successful candidate will be responsible for leading the operational delivery of global campaigns, ensuring creative excellence is matched by best-in-class project management, production, and cross-functional collaboration. \n \n Working closely with Marketing, Communications, Merchandising, Digital, and regional teams, this role requires a highly organised and commercially minded leader who can confidently manage multiple stakeholders, drive operational efficiencies, and oversee the end-to-end delivery of global creative campaigns. The role will manage one direct report. \n \n The Role \n\n • Lead the end-to-end creative services function across global campaigns, product launches, and brand content initiatives\n, • Own the creative workflow, implementing processes, governance, and production timelines to ensure seamless project delivery\n, • Manage campaign delivery from concept through to launch across owned, earned, and paid channels\n, • Establish production calendars aligned to seasonal launches and commercial priorities\n, • Develop reporting frameworks and workflow tools to improve visibility, collaboration, and accountability\n, • Oversee all aspects of campaign production including pre-production, shoot management, post-production, asset delivery, localisation, and content adaptation\n, • Manage production budgets, supplier negotiations, and external creative partners to deliver projects on time and within budget\n, • Collaborate closely with Marketing, Communications, Merchandising, Digital, Retail, CRM, PR, VM, and regional teams to ensure integrated 360° campaign execution\n, • Build strong relationships across the business, acting as the central point of coordination between creative and commercial functions\n, • Develop scalable operational frameworks to support future business growth and evolving creative requirements\n, • Lead, mentor, and develop the Creative Services function, fostering collaboration, accountability, and operational excellence\n\n \n Requirements \n\n • Significant experience leading Creative Services, Creative Operations, or Production within an in-house luxury or premium brand\n, • Previous agency experience is welcomed, however candidates must also have in-house experience\n, • Proven experience delivering large-scale, multi-channel global campaigns\n, • Exceptional project management and organisational skills, with the ability to manage multiple priorities simultaneously\n, • Strong stakeholder management skills with the gravitas to influence senior leadership while maintaining a warm, collaborative, and diplomatic approach\n, • Experience managing production budgets, external agencies, photographers, and creative partners\n, • Commercially minded with the ability to balance creative ambition with operational delivery\n, • Experience implementing processes, governance, and workflow improvements within creative teams\n, • Calm, proactive, and solutions-focused with excellent communication skills\n\n \n Benefits \n\n • Hybrid working (3 days in the office, 2 days from home)\n, • Summer Fridays throughout June to August\n, • Office closure between Christmas and New Year\n, • Comprehensive benefits package\n\n \n This is an outstanding opportunity to join an internationally recognised luxury fashion brand in a newly created role, taking ownership of the operational delivery of global creative campaigns while helping shape the future of the Creative Services function. \n \n Please note: Due to the volume of applications, we are unable to provide individual feedback at this stage. Successful applicants will be contacted in due course. \n \n To apply, please send your CV to info@modesearch.co.uk \n \n We look forward to hearing from you!

Background and Company \n \n Thomas Lyte is a Royal Warrant holder as Goldsmiths and Silversmiths to His Majesty King Charles III. \n A contemporary luxury brand disrupting a traditional industry, we have quickly established a reputation as world-class designers and makers of exquisite bespoke silverware. \n \n We are responsible for designing, making and restoring some of sports most iconic trophies including the Emirates FA Cup, the Rugby World Cup, the ATP Finals Trophies, FIFAe World Cup, and the ICC's Men's and Women's Cricket World Cups. \n \n At Thomas Lyte, we combine the latest technologies with centuries of knowledge and are renowned for our stunning designs, superb craftsmanship, and incomparable service. \n \n Our team of master craftspeople are bespoke silver and gold specialists and among the most talented artisans and metalworkers in the world. The priceless pieces they create are packaged and presented immaculately at our London workshops, before being promptly delivered to our clients based all over the world. \n \n The Role \n \n The Client & Partnerships Executive is responsible for supporting the successful delivery of client projects from sales confirmation through to fulfilment, ensuring clear client communication, accurate project administration, effective coordination with internal teams, and high-quality Salesforce data management. Working in-person in our Holborn office 4 days per week, with 1 day per week in our Hainault workshop. \n \n Company Culture \n \n • Our team’s passion, drive and commitment are at the heart of our success and growth \n • We embrace new ideas, innovation and change is the key to success \n • The diverse network of talents nurtured across all departments, gives us all the tools required to meet our objectives and goals \n • A varied, fast paced, high energy working environment, built on the trust and support of colleagues \n \n Responsibilities of the Role \n \n • Project management of sales orders to ensure successful fulfilment and delivery of projects, supporting the Client and Partnerships team to deliver major projects and taking responsibility for operational client communication. \n • Control of key project documents including signed sales order confirmation, official signed artwork and product designs, and other supporting documents \n • Liaison with customers and internal staff across the business \n • Support the Client and Partnerships Director and Client and Partnerships Managers with artwork creation process, order processing and fulfilment \n • Weekly attendance at Production meeting \n • Regular monitoring and review of production schedule with workshop management team \n • Monitor and manage customer complaints to ensure successful resolution \n • Support operational improvements to reduce issues, increase productivity and efficiency, to achieve cost savings and grow profits \n • Manage the day-to-day administration of Salesforce for the company, ensuring forecasting and leads and opportunities are up to date and liaising with the Account Managers to ensure all contact details are correct. Performing weekly data cleanses and working closely with the Head of Proposition Development to administer the database, so it is consistently up to date. \n • Triage enquiries and support with lead distribution \n \n Skills and Experience \n \n • Strong project management experience, ideally within a sales order, client delivery, production/manufacturing, luxury, bespoke, or product-led environment. \n • Experience coordinating projects from sales confirmation through to fulfilment, delivery, and post-sale client support. \n • Excellent client communication skills, with the ability to manage day-to-day operational contact professionally and confidently. \n • High level of attention to detail when managing order details, artwork approvals, product specifications, client documents, and supporting records. \n • Experience working cross-functionally with sales, client relationship, production, operations, artwork/design teams. \n • Strong organisational skills with the ability to manage multiple live projects, deadlines, priorities, and client expectations simultaneously. \n • Experience using CRM systems, ideally Salesforce, including maintaining leads, opportunities, forecasts, contact records, and data quality. \n • Ability to monitor production schedules, identify risks or delays, and escalate issues appropriately to support successful delivery. \n • Confident handling customer enquiries, triaging incoming leads, supporting lead distribution, and managing customer complaints through to resolution. \n • Commercial awareness and problem-solving ability, with a focus on improving processes, reducing issues, increasing efficiency, and supporting profitability. \n \n Personality & Attributes \n \n • Highly organised, structured, and methodical, with a natural ability to keep projects, documents, data, and deadlines under control. \n • Client-focused, professional, and service-driven, with a commitment to delivering a high-quality experience. \n • Calm and composed under pressure, particularly when managing deadlines, production challenges, client concerns, or changing priorities. \n • Proactive and solutions-focused, with the confidence to identify issues early and take practical steps to resolve them. \n • Collaborative and team-oriented, able to build trusted working relationships across sales, partnerships, production, design, operations, and workshop teams. \n • Detail-oriented and accurate, with pride in getting things right first time and maintaining high standards of documentation and communication. \n • Resilient, adaptable, and hands-on, with a positive approach to supporting both client activity and day-to-day operational delivery. \n \n Benefits \n \n • Company bonus scheme \n • Generous private healthcare \n • Auto-enrolment pension scheme \n • Salary sacrifice electric vehicle leasing scheme \n • Occasional access to complimentary tickets and hospitality at sporting events and industry events and dinners, as well as team events \n • Additional days off for birthday and charity work \n • Employee Assistance Programme, including lifestyle discounts and resources \n • Gym membership included \n

IT Programme Manager – Programme Management, Digital Transformation, Cyber Security, Cloud, Infrastructure, Risk Management, Financial Control, ISO27001, PRINCE2, ServiceNow, London (Hybrid) \n \n Up to £90,000 + Benefits \n \n This is an exciting IT Programme Manager opportunity to join a UK-based Engineering Services organisation, responsible for delivering strategic technology transformation programmes across digital transformation, cyber security, cloud, infrastructure, enterprise applications, AI and business change initiatives. \n \n The IT Programme Manager is a hybrid role based in London, requiring in-office attendance 4 days per week during the initial probationary period, reducing to 2–3 days per week thereafter. Occasional travel to UK sites may also be required. \n \n As IT Programme Manager, you will lead complex programmes of work across a diverse technology portfolio, ensuring successful delivery of strategic initiatives aligned to business objectives. Reporting to the Head of IT PMO, the IT Programme Manager will manage multiple projects and workstreams, providing strong governance, delivery leadership, financial control and stakeholder engagement. The IT Programme Manager will work closely with Executive Leadership, Business Unit Leaders, IT teams, Cyber Security, Enterprise Architecture, suppliers and third-party delivery partners to drive successful programme outcomes. As IT Programme Manager, you will deliver transformation initiatives across cloud, infrastructure, cyber security, enterprise applications, automation, AI and business change, while managing risks, dependencies, budgets and programme benefits. To succeed as an IT Programme Manager, you will need proven experience delivering large-scale IT transformation programmes within complex organisations, strong executive stakeholder management skills and a track record of leading technology-enabled change. Experience across enterprise applications, cyber security, infrastructure and cloud programmes is highly desirable as IT Programme Manager, alongside strong programme governance and delivery expertise. \n \n Key Skills as IT Programme Manager: \n\n • Proven experience delivering large-scale IT transformation programmes within complex organisations.\n, • Strong experience managing multiple concurrent projects, workstreams, dependencies, risks and budgets.\n, • Experience delivering programmes across cloud, infrastructure, cyber security and enterprise applications.\n, • Strong governance, financial management and executive reporting experience.\n, • Proven ability to manage senior stakeholders, suppliers and third-party delivery partners.\n, • Experience leading cross-functional teams within matrix organisations.\n, • Strong understanding of programme delivery methodologies, ideally certified MSP, PRINCE2 or equivalent.\n, • Experience with ERP, HRIS, CRM, ServiceNow, AI, automation or digital workplace initiatives is desirable.\n\n \n This is an excellent opportunity for an experienced IT Programme Manager to lead high-profile technology transformation programmes, working closely with senior stakeholders to deliver meaningful business change and shape the future technology landscape of a successful organisation. \n \n Key Skills: Programme Management, Digital Transformation, Cyber Security, Cloud, Infrastructure, Risk Management, Financial Control, ISO27001, PRINCE2, ServiceNow, London (Hybrid) \n \n PLEASE READ BEFORE APPLYING: \n Candidates must have proven experience delivering complex IT transformation programmes, with strong experience across programme governance, stakeholder management, financial control and technology delivery. Experience managing programmes across areas such as cloud, infrastructure, cyber security and enterprise applications is essential. Candidates must also be able to work onsite in London four days per week during the initial probationary period, reducing to 2–3 days per week thereafter.

Harris Hill is delighted to be working with a fantastic charity to recruit a passionate and experienced Community & Events Fundraising Manager. \n \n This is an exciting opportunity to join a compassionate and ambitious organisation, leading the development and growth of charity's Community & Events fundraising programme. Reporting to the Head of Public Fundraising, you will play a key role in shaping strategy, driving income growth and building a high-performing team that delivers exceptional supporter experiences. \n About the Role \n As Community & Events Fundraising Manager, you will lead and inspire a dedicated fundraising team, bringing structure, innovation and accountability to the Community & Events function. You will oversee a diverse portfolio of community fundraising activity, mass participation events and special events, while developing clear plans to achieve sustainable income growth. \n Key responsibilities include: \n\n • Leading and developing a motivated, high performing fundraising team\n, • Translating fundraising strategy into clear operational plans and delivery roadmaps\n, • Managing budgets, KPIs and income targets\n, • Driving supporter engagement and stewardship excellence\n, • Developing new fundraising products and events\n, • Using data and CRM insight to improve performance and supporter journeys\n, • Ensuring fundraising compliance and best practice\n, • Acting as an ambassador for the charity across the community\n\n About You \n We are looking for a collaborative and strategic fundraising leader with: \n\n • Proven experience managing teams within a fundraising or income generation environment\n, • Strong Community and/or Events fundraising experience with a track record of income growth\n, • Experience managing budgets, KPIs and business plans\n, • Excellent leadership, planning and organisational skills\n, • Strong understanding of supporter stewardship and fundraising best practice\n, • Experience using CRM systems and data insight effectively\n, • A genuine commitment to the mission and values of hospice care\n\n This role would suit someone who thrives on motivating others, improving ways of working and delivering meaningful impact through fundraising. \n \n Salary: up to £42,000 per annum \n Contract type: Permanent, full time \n Location: London, hybrid working- 2 days in the office \n Deadline: On rolling basis \n \n Recruitment process: Cv and Supporting Statement to Dagmara.depaula@harrishill.co.uk \n \n If this sounds like you, then please do get in touch ASAP! \n As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics. \n

Customer Success Manager | POS, Payments & Implementation | EventTech \n \n\n • Salary: £55,000 - £60,000\n, • Location: Hybrid, West London\n\n \n Our client builds POS and payments infrastructure for festivals and major events in multiple countries, handling cashless transactions and multi-vendor management for organisers who need it to work without fail on the day. They're hiring a Customer Success Manager to own each client account end to end. \n \n You'll be the single point of contact for each account you own, from signed contract through go-live and into steady state. You'll build the implementation plan and the master timeline, brief the Implementation, Customer Support and Logistics & Operations teams on what's needed and by when, and hold them to it, without any of them reporting to you directly. You'll join technical demos to support pre-sales, train the client's users before launch, and be on-site for go-live, resolving issues and keeping things moving when it matters most. \n \n You'll report to the Head of Customer Success and work hybrid from a West London office, with travel to sites for go-lives, including some evenings and weekends around events. \n \n Non-Negotiables \n\n • Project management or customer success / account management experience, ideally in SaaS, POS, payments or events/hospitality technology\n, • Track record owning a customer relationship as the single point of contact\n, • Experience delegating to and holding cross-functional teams accountable without direct line authority\n, • Confidence handling payments, invoicing and rev-share conversations directly with clients\n, • Willingness to travel and work on-site for go-lives, including some evenings and weekends\n\n \n What You'll Work With \n\n • CRM / ticketing and project management tools (HubSpot ideal)\n, • Multi-vendor cashless payment systems\n, • Implementation, Customer Support and Logistics & Operations teams\n, • Service Level Agreement (SLA) monitoring and reporting\n\n \n Nice to Haves \n\n • Background in events, hospitality or ticketing technology\n, • Experience supporting pre-sales, including joining technical demos\n\n \n Why Join / Projects \n You're the face of the business to every client you own, not one voice among several on an account team. The clients on your patch run live events in multiple countries, so no two go-lives look the same. The work runs from calm planning sessions in the office to being the one on-site keeping a launch on track under real pressure. It's end-to-end ownership: you scope it, plan it, delegate it, deliver it, and stay accountable for it long after the event's over. \n \n Customer Success Manager | POS, Payments & Implementation | EventTech

\n Location: London (Hybrid working pattern with 2+ days a month in the London Office) \n Salary: £60K - £70K \n About MHFA England \n Mental Health First Aid England is a social enterprise that offers guidance and training to support mental health, in the workplace and beyond. \n We are a Licensed Provider of Mental Health First Aid training from MHFA International. Based in Australia, MHFA International is a not-for-profit organisation that develops, delivers and evaluates accredited mental health training programmes. \n The Mental Health First Aid programme began in Australia in 2000 and has since evolved into a global movement that is delivered by an active community of licensed providers in 24 countries. \n Mental Health First Aid training came to England in 2007. The Department of Health: National Institute of Mental Health in England (NIMHE) developed and launched the programme as part of a national approach to improving public mental health. \n About the role \n As the Head of IT and Data, you will lead the IT and Data Team in its support of the organisation through the introduction and maintenance of best practices in the provision of IT infrastructure, telecommunications, business systems and strategic planning of future IT requirements to support MHFA’s strategy and staff. You will ensure that all systems are secure, stable and fit for purpose to support the Central team and Instructor Members. \n The Head of IT and Data is a crucial role as you can impact change in the way we use data and insights across the organisation, championing data and introducing insights that enable improvements in business performance. \n To find out more about the role, please click on the following link to review the candidate recruitment pack: MHFA England – Head of IT and Data \n About you \n We would like to hear from you if you have expertise in driving forward digital transformation and a passion for working in collaboration. \n This is likely to include the following skills, attributes and capabilities: \n \n • Experience in complex IT management/development\n, • Ability to manage 3rd party supplier relationships\n \n \n, • A proven track record in strategic planning and implementation.\n, • Experience in implementing a new CRM system with integration with website and other systems\n, • Knowledge of change/project management processes, tools and techniques\n, • Knowledge of GDPR\n, • Knowledge of Microsoft Dynamics 365, Microsoft Azure and the Microsoft Office Productivity Suite\n \n How to Apply \n To apply for this role, please submit your CV and answers to the following questions: \n \n • What is your motivation to work for MHFA and what attracts you to this role specifically?\n, • What relevant skills, knowledge and capability will you bring to MHFA?\n \n Closing Date: Sunday 3rd September at 23:59. \n Diversity and Inclusion Declaration \n MHFA England welcomes all applicants and is keen to ensure their team reflects the diversity of the UK and the communities they serve. They would like to encourage applications from disabled, LGBTQIA+ and Black, Asian and Minority Ethnic backgrounds. \n Accessibility and Adjustments \n We are committed to providing reasonable adjustments throughout our recruitment process and we will always endeavour to be as accommodating as possible. If you would like to discuss any specific requirements, please contact Emmanuel Crosser at emmanuel@diversifying.com or Denise Kawooya at denise@diversifying.com. \n #J-18808-Ljbffr

ABOUT US \n At TTC, we are Enriching lives by connecting people and places. For over 100 years, we’ve been bringing the world closer together by crafting journeys that create lasting memories, lifelong friendships and meaningful cultural connections. Across more than 70 countries and our award-winning brands, we design and deliver travel experiences that go beyond sightseeing - they change perspectives. Behind every unforgettable journey is a passionate team making it happen. That’s where you come in. \n \n OUR VALUES \n Our values shape every hire we make and every team we build: \n 🌍 Value Every Voice — we put people first \n 🤝 Act with Integrity — we do what’s right \n 🧭 Explore Beyond Boundaries — we’re driven by curiosity \n 🎯 Own the Outcome — we take responsibility for our decisions \n ✨ Succeed Together — we’ve got each other’s backs \n \n POSITION SUMMARY \n TTC Tech is seeking an experienced and delivery-focused Technology Project Manager to lead \n the Longitude Replacement project, a major transformation initiative focused on replacing a \n critical legacy reservation platform for the Uniworld River Cruise brand, with a modern, scalable \n off-the-shelf solution (iTravel Cruise). \n \n The Longitude platform is currently a bespoke implementation that supports core business \n capabilities across reservations, inventory, pricing, customer servicing and operational processes \n for Uniworld. Its replacement will require close coordination across technology, product, \n operations, finance, data, architecture and external delivery partners. \n \n Reporting to the Head of PMO and working under the strategic direction of the VP Technology \n for Uniworld, the successful candidate will provide hands-on leadership across the full project \n lifecycle, from mobilisation and detailed planning through design, build, integration, data \n migration, testing, implementation and operational transition. \n \n This role requires someone with demonstrable experience delivering complex enterprise technology, reservation, booking, ERP, CRM, transactional platform or legacy system replacement projects. The successful candidate must be comfortable operating across multiple workstreams, managing significant dependencies and translating strategic direction into a clear, controlled and executable delivery plan. \n \n The Project Manager will be accountable for delivering the project to agreed scope, time and budget while ensuring that technology outputs translate into operational readiness, measurable business value and realise the benefits committed in the business case \n \n KEY RESPONSIBILITIES \n \n End-to-End Project Delivery \n Lead the Longitude Replacement project from mobilisation and planning through design, build, integration, data migration, testing, deployment, hypercare and value realisation. This is an exciting transformation initiative that will see the replacement of a legacy reservation system for our river cruise brand with an off-the-shelf cloud-based solution. \n \n Integrated Planning, Scope, Schedule & Budget Control \n Develop and maintain the integrated project plan, milestones, roadmap and critical path, managing delivery against agreed scope, timeline, resources and budget. \n \n Technical Coordination \n Coordinate delivery across architecture, product, engineering, integration, infrastructure, security, data and operational teams, ensuring technical decisions and dependencies are visible, understood and managed. \n \n Data Migration & Reconciliation \n Working under the Head of Tech PMO, and a dotted line into the Brand VP of Technology, oversee the development and execution of the data migration strategy, including data cleansing, mapping, validation, reconciliation, mock migrations and final cutover. \n \n Cross-Functional Team Leadership \n Mobilise and lead matrixed delivery teams across Technology, Product, Operations, Finance, Data, Customer Service and the wider business, ensuring clear accountability and delivery momentum. \n \n Stakeholder & Vendor Management \n Build trusted relationships with sponsors, senior stakeholders and external delivery partners, holding all parties accountable for agreed outcomes, quality, deliverables and timelines. \n \n Governance, Reporting & Delivery Methodology \n Apply TTC Tech’s PDLC and the appropriate Agile, Waterfall or hybrid delivery approach, maintaining accurate reporting, RAID logs, change control, decisions and financial updates for PMO and executive forums. \n \n Risk, Issue & Dependency Management \n Proactively identify and manage project risks, issues, technical dependencies, resource constraints and critical decisions, ensuring timely escalation and effective mitigation. \n \n Testing, Cutover & Operational Readiness \n Coordinate system, integration, regression, performance and user acceptance testing, alongside training, business readiness, cutover planning, go-live and hypercare. \n \n Benefits & Continuous Improvement \n Ensure the new platform delivers measurable improvements in scalability, resilience, operational efficiency and customer experience while contributing to improvements in TTC Tech’s delivery practices. \n \n KEY INDIVIDUAL TRAITS \n\n • Structured & Delivery-Focused - Brings control, discipline and clarity to complex projects without creating unnecessary bureaucracy.\n, • Technically Curious - Understands complex technology delivery sufficiently to challenge assumptions, identify dependencies and ask the right questions.\n, • Outcome-Oriented - Maintains focus on business outcomes, operational readiness and value rather than project activity alone.\n, • Strong Leadership & Ownership - Takes accountability for delivery and actively drives decisions, actions and issue resolution.\n, • Stakeholder Influence - Able to engage, influence and challenge senior stakeholders, securing alignment and timely decisions.\n, • Calm Under Pressure - Operates effectively in high-pressure environments involving ambiguity, changing priorities and critical delivery deadlines.\n, • Communication & Gravitas - Communicates clearly and credibly with executives, sponsors, delivery teams and third-party partners.\n, • Attention to Detail - Maintains reliable project plans, governance, financial tracking, actions, risks, dependencies and decision records.\n, • Commercial Awareness -Understands vendor commitments, budgets, contracts, delivery milestones and the financial implications of project decisions.\n\n \n YOUR EXPERIENCE AND EXPERTISE \n \n Essential Experience \n\n • 5+ years’ experience delivering complex technology projects within matrixed or transformation environments.\n, • Proven experience delivering enterprise platforms, reservation systems, booking systems, ERP, CRM, transactional systems or major legacy technology replacements.\n, • Experience managing projects across the full delivery lifecycle, including discovery, design, build, integration, data migration, testing, cutover and hypercare.\n, • Strong experience managing complex integrations and dependencies across multiple systems and technology teams.\n, • Experience leading data migration activities, including planning, validation, reconciliation and cutover.\n, • Experience working in a matrixed organisational model and co-ordinating with product, engineering, architecture, data, security, testing and operational teams.\n, • Strong project governance, planning, budget management, RAID management, change control and executive reporting experience.\n, • Experience managing external vendors, systems integrators or software delivery partners.\n, • Proficiency with project and delivery tools such as Monday.com, Jira, Confluence and Excel or equivalent platforms.\n\n \n Highly Desirable Experience \n\n • Experience delivering reservation, travel, booking, inventory, pricing or customer servicing platforms.\n, • Experience replacing complex legacy or business-critical operational systems.\n, • Experience in travel, hospitality, retail, eCommerce or other high-volume transactional environments.\n, • Experience with Software-as-a-Service platforms, configurable commercial products or systems integration programmes.\n, • Experience managing complex cutovers where legacy and replacement systems may need to operate in parallel.\n, • Experience coordinating operational readiness, training and business process change.\n, • Experience working in a private-equity-backed or fast-paced transformation environment.\n\n \n TRAVEL & OTHER REQUIREMENTS \n\n • Flexibility to work irregular hours where needed to accommodate international stakeholders or offshore delivery teams.\n, • Ability to operate effectively in a fast-paced, private-equity-backed transformation environment.\n

WILD BY TART \n Eccleston Yards, Belgravia, London \n \n WE'RE HIRING \n Event Sales Executive \n Reporting to: Head of Events \n \n Wild By Tart is a Michelin Guide-listed restaurant at Eccleston Yards in Belgravia, known for its warm, design-led dining room, celebrated seasonal menus and a beautiful private events space that has become a destination in its own right for private dining, product launches, celebrations and corporate hire. \n We're looking to appoint a highly proactive, sales-focused Event Sales Executive who builds and maintains a large, well-qualified pipeline and delivers a high conversion rate. Someone who goes out and wins business rather than waiting to respond to enquiries. A true self-starter who thrives on new business across one of London's most distinctive premium hospitality venues. \n \n THE VENUE \n Wild By Tart is housed within a striking 9,000 sq. ft former power station in Belgravia. A building with real industrial character, reimagined as a warm, design-led space. Beyond the restaurant and bar, the building is home to a photography studio and a mezzanine private dining space, giving the venue a rare range and flexibility for events, from intimate dinners to brand takeovers. \n \n THE ROLE \n\n • Proactively identify and win new business through outbound sales activity.\n, • Sell in-house events, typically social functions, corporate events, product launches, brand runways, private dining and external catering.\n, • Be the primary point of contact for incoming event enquiries, qualifying them for ROI and converting them at a high rate.\n, • Prepare proposals, negotiate contracts, and ensure a smooth handover to the operations team.\n, • Consult with prospective clients to understand their objectives and recommend tailored event solutions.\n, • Advise clients expertly on menus, wine and pairings, AV requirements, entertainment, timings and optimal room layouts.\n, • Drive venue profitability by identifying and executing sales strategies.\n, • Build and maintain a large, well-qualified sales pipeline with a high conversion rate, consistently achieving and exceeding revenue targets.\n, • Maintain accurate records of sales activity and forecasts within the CRM.\n, • Bring a commercially focused sales approach to every client interaction\n\n \n REQUIREMENTS & QUALIFICATIONS \n\n • Commercially driven hospitality events professional with 4+ years' experience generating and converting event revenue across premium restaurants, private dining and event venues.\n, • Proven track record of proactively winning new business, building qualified sales pipelines and converting corporate, agency, brand and private clients into profitable events and repeat customers. \n, • Experienced across the full sales cycle, from prospecting and qualification through site visits, proposals, negotiation and contracting, to deposits and event handover.\n, • Strong commercial understanding of pricing, minimum spends, upselling and event profitability, with the ability to balance client requirements with venue capacity and operational realities.\n, • Confident advising clients across food and beverage, wine, room layouts, AV, entertainment and event logistics, while working closely with operations, kitchen and finance teams to ensure what is sold can be delivered successfully.\n, • Highly disciplined with CRM management, pipeline reporting and forecasting, with performance measured against clear revenue, conversion, activity and repeat business targets.\n, • A proactive, ambitious self-starter who goes out and wins business, rather than waiting for enquiries to come in.\n, • Commercially driven and target-focused, motivated by uncapped commission and high earning potential.\n, • Highly organised, with meticulous attention to detail and strong multitasking abilities.\n, • Strong knowledge of the London events landscape, ideally with an existing network\n\n \n WHAT WE OFFER \n £40,000 per annum, plus uncapped commission (OTE starting from £60,000) \n \n HOW TO APPLY \n All applicants must have the right to work in the UK as we are unable to offer visa sponsorship for this role. \n Please send your CV and a short covering note to Karen Gallagher

Love customers and doughnuts as much as we do? \n \n Then keep reading \n Here at Krispy Kreme UK& Ireland we're looking for a Head of Customer & Loyalty to help shape and step change the future of one of the world's most loved brands. \n \n But let's clear something up... \n \n This isn't a CRM role. It isn't just about loyalty. This is about leading the customer growth strategy, shaping commercial strategies and championing the voice of the customer which ul leads to customers choosing Krispy Kreme again and again… \n \n You'll turn insight into action, data into decisions and loyalty into long-term growth. From retail and e-commerce to delivery and partnerships, you'll influence how millions of customers discover, experience and fall in love with Krispy Kreme (time and time again…) \n If you're someone who gets excited by customer behaviour, commercial growth and creating unforgettable experiences, we'd love to meet you. \n \n You'll thrive here if you: \n\n • Love doughnuts!\n, • Love understanding what makes customers tick.\n, • Have a track record of turning insight into bold commercial action.\n, • Think beyond campaigns and focus on sustainable growth.\n, • Build experiences people genuinely want to come back for.\n, • Enjoy bringing people together, influencing across teams and challenging the status quo.\n\n At Krispy Kreme, we don't just sell doughnuts. We create moments of joy. We're ambitious, collaborative, fast-moving and never take ourselves too seriously. It's a place where big ideas are welcomed, curiosity is encouraged and you'll have the freedom to make a real impact. \n \n What's in it for you? \n\n • 25 days' holiday plus bank holidays, with the option to buy up to 5 additional days.\n, • Pension scheme (5% employee / 3% employer) and life assurance at 1x salary.\n, • Bupa healthcare, wellbeing support through WeCare and Grocery Aid, plus enhanced sick pay.\n, • Hybrid working Hybrid working (London office three days per week)\n, • Access to exclusive employee perks through our Treat Box rewards platform.\n, • Weekly doughnuts on us, plus 50% off doughnuts, 30% off drinks and 25% off Merch across our UK & Ireland Krispy Kreme stores.\n\n \n Ready to create more moments of joy with us? \n \n Apply today – It could only be Krispy Kreme!

About Interu / iov42 \n \n Founded in Austria in 2016, iov42 was born out of a bold vision: to unlock the potential of secure, transparent, and trustworthy data sharing across the world’s most complex industries. \n \n Today, our team of experts spans 12 different nationalities and operates across Europe, bringing together a wealth of diverse perspectives and technical know-how to solve the unique challenges of our globalised economy. \n \n About Interu: \n \n We are passionate about the impact our product is making, especially in sectors like sustainable supply chain management and traceability. Our flagship application, Interu (interu.io), is enabling organisations to track forest risk commodities across their supply chains and meet sustainability targets and regulations. By doing so, we are helping combat deforestation and the illicit trade in commodity supplies. Designed for scalability, Interu supports an ever growing number of supply chains and organisations, with the flexibility to onboard other industries and products seamlessly. \n \n Overview \n \n As we expand, we’re continuously looking for Customer Success Executive profiles to ensure our users receive prompt, accurate and empathetic support when using Interu. Reporting to the Head of Customer Success, you’ll act as the first point of contact for queries, providing guidance, troubleshooting issues, and coordinating responses with the Engineering and Product teams where required. Alongside this, you’ll create and maintain high-quality user resources, from Help Centre documentation to onboarding campaigns, and deliver training sessions to help customers and suppliers get the best from the platform. \n \n We’re a small team located throughout Europe, however, this role will principally be located around our London team. When we’re looking for new team members, we’re not just looking for fantastic background experience; we are also looking for people that are mission-driven and that fit our ethos of being kind, curious and collaborative. \n \n Key Responsibilities: \n \n\n • User Support: ensure timely response and resolution of user queries by directly answering platform questions.\n, • Troubleshooting & Escalation: act as first responder for critical issues during UK business hours; escalate to Engineering and coordinate responses with users.\n, • Product Collaboration: capture, document and escalate product requests and feedback to the Product team, supporting roadmap development and continuous improvement.\n, • Performance: Monitor support performance metrics (e.g. response time, resolution rate, user satisfaction) and contribute to continuous improvement.\n, • Support Coverage Expansion: set up out-of-hours support provision (via an external partner) and eventually coordinate with them to ensure seamless global response.\n, • Documentation & Knowledge Base: create interactive documentation of each Interu feature and use case, publishing and maintaining content in the Help Centre.\n, • Product Updates & Communication: write and publish product update email campaigns aligned with new releases.\n, • Self-Serve & Automation: develop user self-service resources and automation (product tours, update posts, onboarding campaigns, AI chatbot…).\n, • Training: organise and conduct user training sessions (including supplier users) and, in time, deliver internal training to colleagues.\n\n \n About you: \n \n\n • Native or professional level Dutch speaker\n, • Fluent in business English\n, • Fluency in other languages is a plus, particularly Portuguese and German\n, • 2+ years’ Customer or Technical Support experience in the SaaS industry, with a proven track record of resolving technical queries and supporting users\n, • Excellent written and verbal communication skills, able to create high-quality interactive content for user enablement\n, • Self-motivated, proactive and pragmatic, with a problem-solving mindset and the ability to remain calm under pressure\n, • Diligent, highly organised and attentive to detail, capable of managing multiple workstreams effectively\n, • Curious about the product, eager to test and trial features to gain complete mastery\n, • Strong pedagogy and patience when explaining concepts or delivering training, with empathy and a clear, customer-first attitude\n, • Collaborative team player, comfortable working cross-functionally with Engineering, Product and Customer Success\n, • Knowledge or experience of Intercom (or similar tools: CRM, support ticketing, or documentation platforms) would be a strong plus\n, • Passion for environmental, climate, or sustainability issues, and a genuine interest in supporting organisations working towards positive impact\n\n \n Benefits: \n \n\n • Competitive salary\n, • 25 days paid leave plus paid public holidays\n, • Enhanced pension scheme\n, • Life and health insurance\n, • Company share scheme\n, • Opportunity to work remotely 3 days/week and 2 days/week from our London WeWork office\n, • A mission-driven environment where your work has real impact\n\n

ABOUT US \n At TTC, we are Enriching lives by connecting people and places. For over 100 years, we’ve been bringing the world closer together by crafting journeys that create lasting memories, lifelong friendships and meaningful cultural connections. Across more than 70 countries and our award-winning brands, we design and deliver travel experiences that go beyond sightseeing - they change perspectives. Behind every unforgettable journey is a passionate team making it happen. That’s where you come in. \n \n OUR VALUES \n Our values shape every hire we make and every team we build: \n 🌍 Value Every Voice — we put people first \n 🤝 Act with Integrity — we do what’s right \n 🧭 Explore Beyond Boundaries — we’re driven by curiosity \n 🎯 Own the Outcome — we take responsibility for our decisions \n ✨ Succeed Together — we’ve got each other’s backs \n \n POSITION SUMMARY \n \n TTC Tech is seeking an experienced and delivery-focused Technology Project Manager to lead the Trafalgar River Transformation project on a fixed-term basis, covering maternity leave. \n This is a major enhancement initiative delivering multiple new features across the Trafalgar River Tech stack for the Trafalgar brand. Trafalgar River is the initial project, with the successful candidate sequenced onto further projects within the Delivery roadmap once it is complete. \n \n The programme spans online Booking Enablement across D2C, B2B, and CRM and Data, including multiple enhancements across each of these channels. Delivering these changes will require close coordination across technology, product, operations, finance, data, architecture and external delivery partners. \n \n Reporting to the Head of PMO and working under the strategic direction of the Technology Director, the successful candidate will provide hands-on leadership across the full project lifecycle, from mobilisation and detailed planning through design, build, integration, testing, implementation and operational transition. \n \n This role requires someone with demonstrable experience delivering complex enterprise technology, across CRM, Data and D2C/B2B digital. The successful candidate must be comfortable operating across multiple workstreams, managing significant dependencies, and translating strategic direction into a clear, controlled and executable delivery plan. \n \n The Project Manager will be accountable for delivering the project to agreed scope, time and budget while ensuring that technology outputs translate into operational readiness, measurable business value and realise the benefits committed in the business case. \n \n KEY RESPONSIBILITIES \n\n • End-to-End Project Delivery – Lead the Trafalgar River Transformation project from mobilisation and planning through design, build, integration, testing, deployment, hypercare and value realisation. This is an exciting transformation initiative delivering multiple enhancements across the Trafalgar River Tech stack.\n, • Integrated Planning, Scope, Schedule & Budget Control – Develop and maintain the integrated project plan, milestones, roadmap and critical path, managing delivery against agreed scope, timeline, resources and budget.\n, • Technical Coordination – Coordinate delivery across architecture, product, engineering, integration, infrastructure, security, data, operational, marketing and sales teams, ensuring technical decisions and dependencies are visible, understood and managed.\n, • Cross-Functional Team Leadership – Mobilise and lead matrixed delivery teams across Technology, Product, Operations, Finance, Data, Customer Service and the wider business, ensuring clear accountability and delivery momentum.\n, • Stakeholder & Vendor Management – Build trusted relationships with sponsors, senior stakeholders and external delivery partners, holding all parties accountable for agreed outcomes, quality, deliverables and timelines.\n, • Governance, Reporting & Delivery Methodology – Apply TTC Tech’s PDLC and the appropriate Agile, Waterfall or hybrid delivery approach, maintaining accurate reporting, RAID logs, change control, decisions and financial updates for PMO and executive forums.\n, • Risk, Issue & Dependency Management – Proactively identify and manage project risks, issues, technical dependencies, resource constraints and critical decisions, ensuring timely escalation and effective mitigation.\n, • Testing, Cutover & Operational Readiness – Coordinate system, integration, regression, performance and user acceptance testing, alongside training, business readiness, cutover planning, go-live and hypercare.\n, • Benefits & Continuous Improvement – Ensure the new platform delivers measurable improvements in scalability, resilience, operational efficiency and customer experience while contributing to improvements in TTC Tech’s delivery practices.\n\n \n KEY INDIVIDUAL TRAITS \n\n • Structured & Delivery-Focused – Brings control, discipline and clarity to complex projects without creating unnecessary bureaucracy.\n, • Technically Curious – Understands complex technology delivery sufficiently to challenge assumptions, identify dependencies and ask the right questions.\n, • Outcome-Oriented – Maintains focus on business outcomes, operational readiness and value rather than project activity alone.\n, • Strong Leadership & Ownership – Takes accountability for delivery and actively drives decisions, actions and issue resolution.\n, • Stakeholder Influence – Able to engage, influence and challenge senior stakeholders, securing alignment and timely decisions.\n, • Calm Under Pressure – Operates effectively in high-pressure environments involving ambiguity, changing priorities and critical delivery deadlines.\n, • Communication & Gravitas – Communicates clearly and credibly with executives, sponsors, delivery teams and third-party partners.\n, • Attention to Detail – Maintains reliable project plans, governance, financial tracking, actions, risks, dependencies and decision records.\n, • Commercial Awareness – Understands vendor commitments, budgets, contracts, delivery milestones and the financial implications of project decisions.\n\n \n YOUR EXPERIENCE AND EXPERTISE \n \n Essential Experience \n\n • 5+ years’ experience delivering complex technology projects within matrixed or transformation environments.\n, • Proven experience in Digital and CRM & Data technology projects.\n, • Experience managing projects across the full delivery lifecycle, including discovery, design, build, integration, data migration, testing, cutover and hypercare.\n, • Strong experience managing complex integrations and dependencies across multiple systems and technology teams.\n, • Experience working in a matrixed organisational model, and co-ordinating with product, engineering, architecture, data, security, testing and operational teams.\n, • Strong project governance, planning, budget management, RAID management, change control and executive reporting experience.\n, • Experience managing external vendors, systems integrators or software delivery partners.\n, • Proficiency with project and delivery tools such as Monday.com, Jira, Confluence and Excel or equivalent platforms.\n\n Highly Desirable Experience \n\n • Experience delivering reservation, travel, booking, inventory, pricing or customer servicing platforms.\n, • Experience in travel, hospitality, retail, eCommerce or other high-volume transactional environments.\n, • Experience with Software-as-a-Service platforms, configurable commercial products or systems integration programmes.\n, • Experience coordinating operational readiness, training and business process change.\n, • Experience working in a private-equity-backed or fast-paced transformation environment.\n\n \n TRAVEL & OTHER REQUIREMENTS \n\n • Flexibility to work irregular hours where needed to accommodate international stakeholders or offshore delivery teams.\n, • Ability to operate effectively in a fast-paced, private-equity-backed transformation environment.\n\n \n WHY JOIN US? \n At TTC, we’re growing fast and looking for ambitious people who want to be part of our exciting journey. We’ll give you the tools, training, and support you need to succeed, while offering clear opportunities to progress your career. \n Alongside this, we offer a strong benefits package, including private medical healthcare, paid volunteering days, and a host of additional benefits. \n If you’re ready to build your career in Travel & Tourism and make an impact - click apply today!

NABA London is currently seeking a motivated individual for the role of: \n \n Design and Fabrication Laboratory Supervisor \n \n NABA London Here East, Queen Elizabeth Olympic Park, London \n \n About NABA London \n NABA London is the first international campus of Nuova Accademia di Belle Arti, opening in East London in October 2026. \n Combining Italian design heritage with London’s creative industries, NABA London will offer an international, studio-based learning environment for students across art, design, fashion, and creative disciplines. \n Located at Here East in the Queen Elizabeth Olympic Park, the new campus represents an exciting opportunity to join a growing institution at launch stage and contribute to shaping the student experience from day one. \n Programmes delivered at NABA London are validated by Regent's University London. \n \n The Design and Fabrication Laboratory Supervisor will report directly to the London School Director and Head of Education and will play a key role in supporting teaching activities, laboratory operations, student development, and health & safety compliance within NABA London laboratories. \n \n About the Role \n The Design and Fabrication Laboratory Supervisor will support the delivery of academic activities by ensuring the effective organization, management, and maintenance of laboratories, materials, and equipment. The role involve providing technical assistance to students and faculty, coordinating laboratory planning, supporting events and academic projects, and ensuring compliance with health and safety regulations. \n \n KEY RESPONSIBILITIES \n The selected candidate will guide and supervise students in model making, prototyping, and fabrication processes across design laboratories. \n \n Laboratory Planning \n\n • Coordinate laboratory scheduling in collaboration with Academic Planning according to academic timetables and independent study sessions.\n, • Support academic, promotional, and student events including Open Days, exhibitions, fashion shows, and student welcoming activities.\n, • Provide guidance on laboratory equipment and technical resources available for teaching activities.\n\n \n Materials & Procurement \n\n • Manage procurement processes for materials, consumables, and laboratory supplies.\n, • Monitor stock levels, inventories, storage organization, and material disposal procedures.\n, • Ensure efficient allocation and lifecycle management of laboratory resources.\n, • Equipment Management\n, • Support ordinary and extraordinary maintenance activities of laboratory equipment.\n, • Coordinate repairs, servicing, and procurement of new equipment within assigned budgets.\n\n \n Health & Safety \n\n • Ensure compliance with UK health and safety regulations applicable to educational laboratory environments.\n, • Promote and implement safe working procedures for students and staff.\n, • Supervise waste disposal processes, including special and hazardous materials where applicable.\n\n \n Technical & Academic Support \n\n • Provide technical assistance to students and faculty during lessons, workshops, and project development.\n, • Support students in the realization of practical and creative projects.\n, • Collaborate with academic staff to guarantee the effective delivery of course activities.\n\n \n Specific Expertise \n\n • Technical guidance in materials, fabrication techniques, and prototyping processes.\n, • Supervision of student model realization and workshop activities.\n, • Oversight of special waste disposal coordination across campus laboratories.\n, • Training students on laboratory safety procedures and equipment usage.\n, • Preferred Background\n, • Degree in Product Design, Industrial Design, or related discipline.\n, • Minimum 6 years of experience in workshop or laboratory environments within design education.\n, • Strong knowledge of fabrication materials, tools, and prototyping techniques.\n\n \n SKILLS & QUALIFICATIONS \n\n • Technical & Organizational Skills\n, • Strong organizational and problem-solving skills.\n, • Ability to manage laboratory operations efficiently in a fast-paced academic environment.\n, • Experience in inventory management, procurement, and equipment maintenance.\n, • Collaborative mindset with strong interpersonal and communication skills.\n\n \n LANGUAGE SKILLS \n Fluency in English (C1/C2 level), written and spoken. \n Additional languages are considered a plus. \n \n TERMS OF EMPLOYMENT \n Contract Type: Consultant \n Compensation range: £ 45 - 50 per hour \n Workplace: London (Here East) \n Working Pattern: On-site \n \n \n Why Join NABA London? \n Joining NABA London offers the opportunity to be part of the launch of a new international creative institution in London. \n You will gain exposure across student recruitment, admissions, CRM management, applicant engagement, and enrolment operations while working within a collaborative and internationally connected environment. \n Please, send your application and authorize the treatment of personal data in compliance with the GDPR 679/16. \n \n According to GDPR 679/16 we inform you that the treatment of Personal Data contained in your resume will respect the principles of legality, fairness and transparency and protection of your privacy and your rights. We only use the personal data we collect for the recruiting activities, such as your name, surname, address, email address, educational and employment background and job qualifications.

GOAT Interactive – CRM Manager – English Speaking markets \n \n GOAT Interactive is the online division of the Editec Group. The objective of GOAT Interactive is to use the vast knowledge of Africa, combined with digital excellence, to ensure that all of our brands occupy the podium positions in the countries we operate in. With a growing presence in 18 countries, GOAT represents the largest group of gaming brands on the continent. \n To help us continue on our already impressive growth trajectory, We’re on the lookout for an experienced CRM Manager to own our CRM strategy across our English speaking markets, delivering second to none CRM marketing campaigns that help position our brands as the number one betting and casino products in their markets. \n \n What you’ll be doing day to day: \n \n\n • Owning the CRM promotional and marketing campaign calendar for your countries\n, • Working alongside the Head of CRM to plan and execute revenue driving CRM marketing campaigns within your assigned countries\n, • Assisting with promotional design briefs to different departments and ensuring campaigns are fulfilled by relevant teams\n, • Executing, analysing, and reporting on campaign effectiveness through various data platforms, suggesting, testing and implementing new strategies to improve campaign performance\n, • Work with the BI team to analyse campaign and customer statistics in a presentable and meaningful manner. Utilise these stats to review current and past promotions, and drive further profitability in the future\n, • Regularly monitor country by country performance data and use this to devise ad-hoc and automated campaigns to maintain and increase market growth and customer value\n, • Develop an in-depth understanding of activity from all customer value segments\n, • User key data insights to help build new customer segments, ensuring customers get the right communication, at the right time\n, • Work alongside local teams and the Head of CRM to implement localised customer journeys from acquisition through to early life, retention and reactivation, maximizing PNL in your assigned countries\n, • Perform marketing activities for the Premier Bet brand including, copywriting, and campaign creation,\n, • Conduct competitor analysis and market development to enable Premier Bet and it’s associated brands to better the offering of our competitors.\n\n \n Essential Background: \n \n • Data driven with the ability to turn these insights into actions and resolutions \n • Have gambling/gaming industry experience (Sportsbook, casino & lotto) \n • Experience working with CRM platforms/Tools \n • Experience in forecasting and costing campaign impact \n • Experience in implementing CRM campaign automation \n • Experience in planning and executing end to end campaigns \n • Experience implementing campaigns across the full customer lifecycle \n • Collaborative, with the ability to adapt and work alongside multiple departments \n • Experience working with multiple stakeholders across different localised strategies \n • Quality project & time management skills \n • Strong communication skills \n • Ability to work dynamically and remotely \n • Good attention to detail & creativity \n \n \n Desirable background \n • Have a keen Interest in Sports, especially football \n • Undertaken competitor analysis & reporting previously \n • Experience in localisation of content for foreign markets (preferably Africa) \n \n \n We operate a hybrid working model of 3 days per week at our office and 2 days working remotely. Please ensure this is suitable for you before applying! \n

Harris Hill are delighted to be partnering with a highly respected international charity to recruit a Head of Corporate Development. \n \n This is a fantastic opportunity to lead a growing corporate fundraising programme within a values-led organisation making a real impact across the world. You'll combine strategic relationship management with new business development, working with corporate partners across the UK, Europe and internationally. \n \n A real highlight of the role is the opportunity for international travel (approximately 6–7 weeks per year), with recent trips including Singapore, Japan, Dubai and across Europe. \n \n The Role \n You'll lead corporate fundraising, delivering an annual income target of around £900,000 through a broad portfolio of corporate partnerships. Unlike many charities, income comes from a diverse range of supporters rather than a handful of large six-figure donors, making strong relationship management and business development equally important. \n You'll also lead a small team, use CRM data to drive fundraising activity, and work closely with senior stakeholders to maximise opportunities. \n \n About You \n We're looking for someone who: \n\n • Has strong corporate fundraising experience.\n, • Enjoys both account management and winning new business.\n, • Is a confident relationship builder who isn't afraid to make the ask.\n, • Is commercially minded and solutions-focused.\n, • Is comfortable using fundraising data and CRM systems.\n, • Has experience managing or developing people.\n, • Is excited by working with both UK and international partners.\n\n \n Why Apply? \n You'll be joining an organisation with an exceptional culture, a long-standing leadership team and an ambitious fundraising function that has grown from just 3 people in 2017 to 14 today. It's a collaborative, supportive environment where people genuinely enjoy working and where you'll have the opportunity to make a meaningful global impact. \n \n How to Apply \n Please submit your CV together with a supporting statement of no more than 500 words outlining your suitability for the role by 12:00pm on Tuesday 25 August 2026. \n First-round interviews: Monday 7 or Tuesday 8 September 2026 (virtual) \n Second-round interviews: Thursday 24 September 2026 (in person, London) \n \n If interested please contact Hannah at Harris Hill on hannah.laking@harrishill.co.uk \n \n If this sounds like you, then please do get in touch ASAP! \n \n As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.