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  • Head Waiter / Waitress
    Head Waiter / Waitress
    2 days ago
    £13.46–£15 hourly
    Full-time
    London

    Head Waiter / Service Trainer This very popular and iconic luxury café and all-day dining restaurant concept has been taking the market by storm since the early 90s. Located only in prime real estate locations across Westminster, we are now seeking a passionate, experienced, and service-driven Head Waiter to join our successful team and support the training and development of our front-of-house staff. The ideal candidate will have strong restaurant floor experience, excellent leadership skills, and a genuine passion for delivering exceptional guest service. As Head Waiter, you will lead by example, support the management team, and train waiters to deliver excellence in service, guest care, product knowledge, and restaurant standards. Responsibilities • Lead, motivate, and support the waiting team during service, • Train new and existing staff in excellent table service and guest care, • Ensure all guests receive a warm welcome and professional service, • Maintain high standards of presentation, communication, and hospitality, • Supervise the restaurant floor and ensure smooth daily operations, • Support staff with order taking, food and drink service, and guest requests, • Coach team members on upselling, menu knowledge, allergens, and service steps, • Monitor service quality and provide feedback to improve performance, • Handle guest queries and complaints professionally and efficiently, • Ensure the restaurant is clean, organised, and ready for service at all times, • Work closely with managers, bartenders, kitchen staff, and other departments, • Support opening and closing procedures when required, • Ensure compliance with food safety, health and safety, and company standards Requirements • Proven experience as a Head Waiter, Senior Waiter, Supervisor, or similar role, • Strong knowledge of high-quality restaurant service, • Experience training or coaching front-of-house staff, • Positive attitude and excellent communication skills, • Ability to lead by example and remain calm under pressure, • Strong attention to detail and guest-focused approach, • Ability to keep the restaurant organised, clean, and under control, • Professional appearance and confident customer service skills, • Flexibility to work full-time, including weekends and busy periods, • Right to work in the United Kingdom is required Benefits • 50% staff discount in all our venues, even on your days off, for you and up to 3 family members, • 4 weeks paid annual holiday, • Learning and development opportunities, • Free meal during working hours, • Competitive pay depending on experience, • Tips, service charge, staff food, and other incentives included, • Around 45 hours per week, • No split shifts Pay Competitive salary depending on experience, from £13.46 to £15.00 per hour, including service charge, plus tips, staff food, and other incentives. Job Type: Full-time Application Questions • Do you have experience in a similar Head Waiter, Senior Waiter, or Supervisor position?, • Do you have experience training or supporting front-of-house staff?, • Can you work full-time? Work Authorisation United Kingdom work authorisation is required. Work Location In person

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  • Kitchen Manager
    Kitchen Manager
    7 days ago
    £38000 yearly
    Full-time
    London

    **Kitchen Manager - Delivery Kitchen London, South Acton** What you'll get: • Salary up to £38,000 per year based on a 45-hour contract., • Quarterly Bonus Scheme up to 20% (KPI's TBC), • Free yummy pizzas and soft drinks on every shift., • 28 days holiday., • A pension scheme to set you up for the future., • Medicash – Health cash plan including dental, optical, physiotherapy and more., • 24/7 virtual GP access and confidential counselling sessions and advice on wellbeing, money, legal and personal matters., • Cashback, online discounts and discounted shopping vouchers to help with everyday savings., • Gym and fitness discounts, cinema tickets, family days out and exclusive hospitality perks., • Annual social events, incentives and competitions., • 50% staff discount when dining in any Franco Manca restaurant., • Up to £500 employee referral scheme (T&Cs apply)., • Ongoing personal growth and development with our Franco Academy across the UK. About Us At Franco Manca, we're not just making sourdough pizza, we're creating a movement. Our passion for simple, authentic and delicious food is at the heart of everything we do. From our hand-stretched sourdough bases to the finest seasonal ingredients, every pizza tells a story of quality, care and tradition. With nearly twenty years of pizza-making under our belt, we've built a loyal following of pizza lovers across the UK. But we're more than just pizza. We're about people, community and creating a welcoming space where everyone feels at home. As we exploring new ways to serve delicious pizza, we're launching an exciting new Delivery Kitchen operation and are looking for an experienced Kitchen Manager to help lead the way. What You'll Do • As Kitchen Manager, you'll be the driving force behind our Delivery Kitchen operation, leading a small team to deliver exceptional food quality and operational performance., • You'll take charge of the kitchen, ensuring every pizza is prepared to our high standards while maintaining speed, consistency and accuracy across every order., • Inspire, coach and develop a small team, creating a positive and supportive culture where people can thrive., • Manage kitchen operations, including food preparation, stock control, ordering, labour management, hygiene and health & safety., • Be hands-on, whether you're making pizzas, supporting your team during busy periods or finding ways to improve efficiency and performance., • Take ownership of day-to-day challenges and proactively solve problems to keep the operation running smoothly., • Ensure the kitchen is organised, effective and prepared to meet the demands of a fast-paced delivery environment., • Work closely with the Operations team to continually improve processes, standards and performance. What You'll Bring • We're looking for a Kitchen Manager who knows their way around a kitchen and has a genuine passion for great pizza and food quality., • You'll have previous experience leading a kitchen team in a Delivery Kitchen, delivery-focused kitchen or high-volume takeaway environment., • Strong pizza-making experience is essential., • You'll be comfortable leading and developing a small team of chefs., • Be highly organised, ensuring the kitchen operates efficiently at all times., • Have a proactive and solutions-focused mindset, with the ability to identify challenges and take ownership of resolving them., • Lead by example, creating a positive, supportive atmosphere within the team., • Have excellent attention to detail and a commitment to maintaining Franco Manca's quality standards., • Possess strong knowledge of food safety, HACCP and health & safety compliance. Ready to Join Us? If you have the skills, pizza expertise and leadership experience to build and lead a successful Delivery Kitchen operation, then click apply and join the pioneers of Sourdough Pizza. Franco Manca is proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all our people. We welcome applications from everyone and recruit based on skills, experience and potential. If you need any adjustments during the application or interview process, please let us know and we'll be happy to support you.

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  • Waiter / Waitress
    Waiter / Waitress
    10 days ago
    £17 hourly
    Full-time
    Richmond

    Scott's Richmond, nestled in the picturesque Richmond-Upon-Thames, is an exquisite dining destination celebrated for its exceptional cuisine, warm ambiance, and commitment to providing an outstanding dining experience. As a beacon of culinary excellence, Scott's Richmond offers a menu featuring the finest dishes, set within an inviting atmosphere. Scott’s Richmond captures the splendour of the original concept in Mayfair and brings it to the stunning banks of the Thames in Richmond, just outside central London. We are currently seeking a dedicated and service-oriented individual to join our team as a Waiter. As a Waiter at our restaurant, you will be an integral part of delivering an outstanding dining experience. If you have a passion for hospitality, possess fine dining expertise, and are committed to providing exceptional service, we invite you to bring your skills to the renowned setting we call home. Key Responsibilities: • Greet guests in a professional and friendly manner., • Take and relay accurate food and beverage orders to the kitchen and bar., • Provide detailed information about menu items, specials, and wine selections., • Collaborate with kitchen and bar staff to maintain a smooth workflow., • Handle guest inquiries, concerns, and special requests with tact and professionalism., • Uphold the highest standards of cleanliness and hygiene in the dining area. Requirements: • Proven experience as a Waiter/Waitress in a high-end restaurant or similar establishment., • Exceptional customer service and communication skills., • Knowledge of fine dining etiquette and service standards., • Ability to multitask in a fast-paced environment., • Attention to detail and a passion for delivering an outstanding guest experience. Benefits: -30% Dining discount across our Caprice restaurants (excluding Scott’s Mayfair), The Ivy Collection & Bill’s -Access to early pay, savings tools & financial coaching via Stream -Enhanced maternity & paternity leave -Cycle to work scheme and refer-a-friend bonuses up to £1,000 -English language classes, length of service awards & employee recognition bonuses -Private medical and life insurance for senior leaders, life insurance for head office employees -Employee Assistance Programme -Plus, a structured pension scheme with employer contributions Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.

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  • Head Waiter / Waitress
    Head Waiter / Waitress
    11 days ago
    £17–£17.5 hourly
    Full-time
    Richmond

    Scott's Richmond, nestled in the picturesque Richmond-Upon-Thames, is an exquisite dining destination celebrated for its exceptional cuisine, warm ambiance, and commitment to providing an outstanding dining experience. As a beacon of culinary excellence, Scott's Richmond offers a menu featuring the finest dishes, set within an inviting atmosphere. Scott’s Richmond captures the splendour of the original concept in Mayfair and brings it to the stunning banks of the Thames in Richmond, just outside central London. We are currently seeking a dedicated and experienced Head Waiter to lead our front-of-house team. As the Head Waiter, you will play a central role in overseeing the dining experience, managing the waitstaff, and contributing to the overall success of our establishment. If you have a passion for hospitality, strong leadership skills, and a commitment to delivering exceptional service, we invite you to be a key influencer at our stunning restaurant. Key Responsibilities: • Oversee the day-to-day operations of the dining area, ensuring high service standards., • Supervise and mentor waitstaff, providing guidance to maintain a positive work environment., • Handle guest inquiries and concerns with professionalism and prompt resolution., • Collaborate with the management team to organize and execute private events and functions., • Assist in training and development programs for front-of-house staff., • Monitor reservation systems and seating arrangements to optimize guest flow., • Contribute to maintaining a positive and inclusive atmosphere for both guests and staff. Requirements: • Proven experience as a Head Waiter or in a similar front-of-house role within the hospitality industry., • Strong organizational, communication, and interpersonal skills., • Exceptional problem-solving abilities and a proactive approach to operational challenges., • Ability to work in a fast-paced environment and manage multiple tasks efficiently., • Familiarity with reservation systems and basic administrative tasks. Benefits: -30% Dining discount across our Caprice restaurants (excluding Scott’s Mayfair), The Ivy Collection & Bill’s -Access to early pay, savings tools & financial coaching via Stream -Enhanced maternity & paternity leave -Cycle to work scheme and refer-a-friend bonuses up to £1,000 -English language classes, length of service awards & employee recognition bonuses -Private medical and life insurance for senior leaders, life insurance for head office employees -Employee Assistance Programme -Plus, a structured pension scheme with employer contributions Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.

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  • Chef de Partie
    Chef de Partie
    11 days ago
    £17–£17.5 hourly
    Full-time
    Richmond

    Scott's Richmond, nestled in the picturesque Richmond-Upon-Thames, is an exquisite dining destination celebrated for its exceptional cuisine, warm ambiance, and commitment to providing an outstanding dining experience. As a beacon of culinary excellence, Scott's Richmond offers a menu featuring the finest dishes, set within an inviting atmosphere. Scott’s Richmond captures the splendour of the original concept in Mayfair and brings it to the stunning banks of the Thames in Richmond, just outside central London. We are currently seeking a dedicated and ambitious Chef de Partie to join our kitchen brigade. As a Chef de Partie, you will play a crucial role in maintaining the high culinary standards that define our restaurant’s reputation. If you possess a passion for precision in the kitchen, a deep understanding of culinary techniques, and a commitment to culinary excellence, we invite you to bring your culinary expertise to our esteemed establishment. Key Responsibilities: • Execute and oversee the preparation of dishes in your assigned section, ensuring quality and consistency., • Collaborate with the kitchen team to create and refine menu items, demonstrating creativity and innovation., • Maintain a clean and organized work station, adhering to food safety and sanitation standards., • Train and mentor junior kitchen staff, ensuring the smooth operation of the culinary team., • Assist in inventory management, ordering, and quality control of ingredients., • Contribute to menu development and bring ideas for continuous improvement. Requirements: • Proven experience as a Chef de Partie or a similar role in a high-end restaurant or hotel., • Strong understanding of various cooking techniques and cuisines., • Attention to detail and a commitment to maintaining high-quality culinary standards., • Ability to thrive in a fast-paced kitchen environment. Benefits: -30% Dining discount across our Caprice restaurants (excluding Scott’s Mayfair), The Ivy Collection & Bill’s -Access to early pay, savings tools & financial coaching via Stream -Enhanced maternity & paternity leave -Cycle to work scheme and refer-a-friend bonuses up to £1,000 -English language classes, length of service awards & employee recognition bonuses -Private medical and life insurance for senior leaders, life insurance for head office employees -Employee Assistance Programme -Plus, a structured pension scheme with employer contributions Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged

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