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Front office jobs in LondonCreate job alerts

Are you a business? Hire front office candidates in London

  • Front Office Supervisor
    Front Office Supervisor
    2 days ago
    £17–£19 hourly
    Full-time
    London

    Join our vibrant team at Firmdale Hotels, where hospitality meets excellence. We are thrilled to offer an exciting opportunity for a Front Office Supervisor to become a pivotal part of our esteemed Dorset Square Hotel. As a Front Office Supervisor, you'll spearhead our front office operations, ensuring every guest experience is nothing short of exceptional. Your confidence and engaging communication style will set the tone for our team, inspiring them to deliver service that exceeds expectations. Responsibilities: • Lead by example, fostering a culture of teamwork and collaboration within the front office team., • Oversee daily operations at the reception desk, ensuring seamless check-ins, check-outs, and guest inquiries., • Provide guidance and support to reception team members, nurturing their skills and enhancing their performance., • Uphold our commitment to customer satisfaction, anticipating guest needs and resolving any issues with warmth and professionalism., • Maintain meticulous attention to detail, ensuring accuracy in all administrative tasks and financial transactions., • Exemplify impeccable presentation, embodying the essence of Firmdale Hotels with your warmth and professionalism., • Cultivate a passion for detail throughout the team, driving excellence in every aspect of guest service., • Infuse your enthusiasm into every interaction, creating memorable experiences that keep guests returning time and again. What you Need: • A genuine passion for hospitality and a dedication to delivering outstanding service., • Previous supervisory experience, with a proven ability to lead and motivate a team., • A customer-focused mind-set, with a commitment to exceeding guest expectations., • Impeccable presentation and a welcoming demeanour that reflects our commitment to excellence., • A keen eye for detail and the ability to maintain high standards in a fast-paced environment., • Enthusiasm and energy that inspires those around you, creating a positive and dynamic atmosphere within the team. What We Offer: • Competitive hourly rate of £17.00 to £19.00, inclusive of service charge, • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Complimentary meals on shift, • Flexible scheduling without split shifts, • Paid overtime for working Bank Holidays, • Enhanced holiday allowance based on length of service, • Ongoing training, professional development, and fully funded English lessons, • Refer a friend bonus and earn over £500, • Access to Stream, our financial wellbeing app - access your earnings before pay day, automate your savings and be supported with financial coaching, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Dry cleaning service for uniform and discounted personal items, • Regular social events, team activities, and fitness sessions, • One paid volunteering day, every year, • Annual long service awards with rewards at key milestones, • Season ticket loan for convenient commuting, • Cycle to work scheme, • And much more!... About Us Our very first opening, and the hotel where Tim and Kit Kemp's vision for Firmdale Hotels began, Dorset Square Hotel occupies a handsome Regency building overlooking the garden square that was once the site of Thomas Lord's original cricket ground. Set in the charming, residential heart of Marylebone, it's surrounded by some of the capital's finest independent shops, cafés, restaurants and historic buildings. At its heart is The Potting Shed, our much-loved bar and restaurant, which brings its own warmth and character to this already special address. There's a real sense of history and heritage to this place, and a warmth that comes from being where it all started. To work at Dorset Square is to be part of that story, and to help write the next chapter through the care and dedication you bring to every guest experience. You'll be joining an award-winning team: • Sunday Times Best Places to Work 2024, 2025 & 2026, • One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Readers' Choice Awards, Condé Nast Traveller, 2025 You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/ Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

    Easy apply
  • Head Store Person
    Head Store Person
    1 day ago
    £15.82 hourly
    Full-time
    London

    📍 Location: Canary Wharf, London 💷 Pay Rate: £15.82 per hour 🕒 Hours: Monday to Friday, 40 hours per week About the Role We are seeking a highly organised and proactive Head Store Person to join a prestigious global bank at their head office in Canary Wharf. This is a key role responsible for managing stock, coordinating deliveries, and supporting day-to-day operations across multiple departments. Key Responsibilities Stock & Inventory Management • Receive, inspect, and accurately book in all deliveries, • Conduct regular stock checks and reconcile any discrepancies, • Manage supplier orders and maintain replenishment schedules Logistics & Distribution • Coordinate and deliver goods (including stationery, catering supplies, cleaning products, and equipment) across multiple floors, • Prioritise urgent requests from front-of-house, facilities, and office teams Operational Support • Work closely with front-of-house and hospitality teams to ensure seamless service delivery, • Provide support to meeting rooms, kitchens, and events by ensuring all necessary supplies are available Systems & Reporting • Maintain accurate stock records using manual or digital systems, • Produce reports on stock usage, wastage, and ordering trends, • Monitor budgets and identify opportunities to control costs What We’re Looking For • Strong organisational and time management skills, • Experience in stock control, stores, or logistics (preferred), • Ability to work in a fast-paced, corporate environment, • Excellent communication skills and a team-focused approach, • Attention to detail and a proactive attitude Why Apply? • Work in a prestigious global banking environment, • Stable Monday–Friday working pattern, • Opportunity to take ownership of a critical operational function, • Competitive hourly rate

    Immediate start!
    No experience
    Easy apply
  • Contract Catering Assistant
    Contract Catering Assistant
    1 day ago
    £14 hourly
    Full-time
    London

    About us Maison Gigi is a French family bakery that serves pâtisserie, artisan coffee, breakfast and lunch. Freshly baked every day in-house. Maison Gigi brings tarts and regional sweet and savoury specialities from France. It's an open-kitchen concept and this family-run business. Part of Maison Gigi's operations include in-office catering and the transport of food from the production site to the offices. Responsibilities: • Mixed role (FOH/BOH), • Assisting with basic food preparation, • Cleaning and sanitising all equipment, tableware and utensils, • Setting up buffet & food areas in a safe and orderly manner, • Maintain a clean and safe work environment., • Perform inventory checks., • Follow Food Safety and Health & Safety protocols., • Being fully knowledgeable about allergens and their handling., • Transporting food from the kitchen to the office in a safe and responsible manner. As part of the team, you will undertake various activities and represent Maison Gigi in the offices being catered, a well-spoken English as well as knowledge of the products and allergens is essential. The required skills for this position are: • Good standard of personal hygiene, • Ability to work under pressure, • Ability to respect deadlines, • Team player, • Good customer skills, • Commitment to attendance at work, • Commitment to working in a Food Safe, Allergen Safe, Health &, • Safety focused environment The regular working hours for this position are Monday to Friday 6am to 3:30pm or equivalent, changes to the schedule can be made depending on events & holiday calendar.

    Immediate start!
    No experience
    Easy apply
  • Chef de Partie
    Chef de Partie
    1 day ago
    £17–£19 hourly
    Full-time
    London

    Sexy Fish, located in the heart of Mayfair, is an avant-garde dining destination celebrated for its opulent decor, innovative cuisine, and electric atmosphere. As a pioneer in the culinary scene, Sexy Fish offers a unique blend of art, fashion, and culinary excellence. Our food takes its inspiration from Asian cuisine, with a focus on Japan – sushi, sashimi, tempura, and robata. The bar is known for offering the world's largest Japanese Whisky Collection and prides itself on unique service standards and cocktail knowledge. With creativity and flair at the front of every cocktail & drink created, the team won the Best International Restaurant Bar at TOTC 2022. We are currently seeking a dedicated and ambitious Chef de Partie to join our kitchen brigade. As a Chef de Partie, you will play a crucial role in maintaining the high culinary standards that define our restaurant’s reputation. If you possess a passion for precision in the kitchen, a deep understanding of culinary techniques, and a commitment to culinary excellence, we invite you to bring your culinary expertise to our esteemed establishment. Key Responsibilities: • Execute and oversee the preparation of dishes in your assigned section, ensuring quality and consistency., • Collaborate with the kitchen team to create and refine menu items, demonstrating creativity and innovation., • Maintain a clean and organized work station, adhering to food safety and sanitation standards., • Train and mentor junior kitchen staff, ensuring the smooth operation of the culinary team., • Assist in inventory management, ordering, and quality control of ingredients., • Contribute to menu development and bring ideas for continuous improvement. Requirements: • Proven experience as a Chef de Partie or a similar role in a high-end restaurant or hotel., • Strong understanding of various cooking techniques and cuisines., • Attention to detail and a commitment to maintaining high-quality culinary standards., • Ability to thrive in a fast-paced kitchen environment. Benefits: -30% Dining discount across our Caprice restaurants (excluding Scott’s Mayfair), The Ivy Collection & Bill’s -Access to early pay, savings tools & financial coaching via Stream -Enhanced maternity & paternity leave -Cycle to work scheme and refer-a-friend bonuses up to £1,000 -English language classes, length of service awards & employee recognition bonuses -Private medical and life insurance for senior leaders, life insurance for head office employees -Employee Assistance Programme -Plus, a structured pension scheme with employer contributions Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.

    Immediate start!
    Easy apply
  • Hotel Receptionist
    interview badgeInterviews today
    Hotel Receptionist
    2 days ago
    £12.71–£13 hourly
    Full-time
    Pimlico, London

    We are looking to recruit a Receptionist to join our Front Office Team. This is an opportunity for either an experienced receptionist or for someone with no previous experience, who has a genuine desire to work within the hospitality industry. However, service with a smile and personality is a must. You should possess excellent communication skills, with a good command of spoken English.The role will involve welcoming our guests to the hotel in a friendly and helpful manner, assisting with many and varied guest requirements from check-in to check-out, ensuring excellent guest service at all times. You must have a friendly and polite manner and you will be expected to care for all our customers in a helpful, professional and efficient way.Experience • Previous experience working within a reception environment preferred, but not essential, • Skills and Knowledge, • Strong Communication skills (verbal, listening, writing), good level of English essential, • Pro-active and reliable, • Able to work alone and within a team SPECIFIC DUTIES • Ensure bookings for bedrooms and restaurant are taken in a timely, accurate and professional manner, • Manage all guest queries in a professional and courteous manner, • Ensure all banking and cash handling procedures are followed, • Ensure guests are looked after when they enter the Hotel ensuring all registration documents are filled out., • Up-sell whenever possible to increase revenue, • Work with other departments on a regular basis to ensure guest satisfaction, • Be knowledgeable about all areas of the hotel, • Work environment kept clean, tidy and safe at all times in line with Health and Safety legislation. As a Receptionist, you will work shifts any 5 days out of 7.

    Immediate start!
    No experience
    Easy apply
  • Luggage Porter
    Luggage Porter
    2 days ago
    £13–£15 hourly
    Full-time
    London

    Are you ready to embark on an exciting journey with us at Charlotte Street Hotel? We're on the lookout for a dynamic and personable Luggage Porter to become an integral part of our esteemed team. At Firmdale Hotels, we pride ourselves on delivering unparalleled experiences to our guests. With a reputation for excellence in hospitality, we create vibrant and unique environments that leave a lasting impression. Joining us means becoming part of a close-knit community dedicated to providing exceptional service and fostering a welcoming atmosphere. As a Luggage Porter at Charlotte Street Hotel, you'll play a vital role in ensuring the seamless operation of our concierge desk and the overall guest experience. Working alongside our front office team, you'll embody the values of impeccable service, attention to detail, and genuine warmth. Responsibilities: • Assist guests with luggage handling, ensuring prompt and efficient service., • Collaborate closely with the concierge desk to fulfil guest requests and inquiries., • Maintain a welcoming and professional demeanour, providing assistance and guidance to guests as needed., • Uphold the highest standards of presentation and cleanliness in all guest areas., • Work collaboratively with colleagues to ensure a smooth and cohesive guest experience., • Demonstrate a proactive approach to problem-solving and guest satisfaction., • Embrace our culture of continuous improvement, contributing ideas and initiatives to enhance the guest experience. What you Need: • A genuine passion for hospitality and a dedication to delivering exceptional service., • A valid UK Driving License (manual required)., • Strong interpersonal skills and the ability to engage with guests in a friendly and professional manner., • Impeccable presentation and a warm, welcoming demeanour., • A keen eye for detail and a proactive approach to guest satisfaction., • The ability to thrive in a fast-paced, team-oriented environment., • Flexibility to work various shifts, including evenings and weekends., • Previous experience in a similar role is advantageous but not essential. What We Offer: • We offer a competitive salary plus service charge and benefits to be discussed at venue, • Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! About Us Located in the heart of Fitzrovia, known for its acclaimed restaurants, independent cafés and boutique shops, Charlotte Street Hotel is an intimate hotel with real character and personality. Owner Kit Kemp's fearless signature style fills every corner: bold colour, rich pattern and exceptional craft, all woven together as a heartfelt homage to the Bloomsbury Group, the celebrated circle of artists and writers who gathered just a few streets away. With Soho a minute's walk away and some of the city's most exciting theatres, bars and restaurants right on the doorstep, this is a hotel that inspires everyone who works within it. We look for people who bring curiosity and warmth, and who take genuine pride in creating something special for every guest. You'll be joining a team whose Awards and Accolades speak for themselves: • Sunday Times Best Places to Work 2024, 2025 & 2026, • One Michelin Key, 2024, 2025, • One AA Rosette for Culinary Excellence, Oscar Bar & Restaurant, 2026, • Best Afternoon Tea, Country & Townhouse, 2024 You can see a full list of our awards and accolades here: Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

    Easy apply
  • Receptionist
    Receptionist
    2 days ago
    £12.71–£14 hourly
    Full-time
    St. James's, Westminster

    Job Opening :Receptionist _ Riviera London Location: 23 St James Street, London, SW1A 1HA Pay Rate: £12.71 per hour Riviera London is seeking a friendly, well-presented, and reliable Receptionist to join our team. This is a great opportunity for someone with excellent communication and organizational skills who enjoys providing outstanding customer service in a professional environment. Key Responsibilities: • Greeting and assisting guests and visitors in a courteous manner, • Answering phone calls and responding to emails promptly and professionally, • Managing bookings, appointments, and front desk records, • Maintaining a tidy and welcoming reception area, • Supporting general administrative tasks as required Requirements: • Previous experience in a receptionist or customer-facing role preferred, • Strong communication and interpersonal skills, • Confident with Microsoft Office and booking systems, • Professional appearance and positive attitude Hours: Full-time or part-time options available Start Date: Immediate If you’re enthusiastic and eager to be part of a dynamic team, we’d love to hear from you.

    Immediate start!
    Easy apply
  • Reservations Agent
    Reservations Agent
    2 days ago
    £15.5–£17 hourly
    Full-time
    London

    Join our dynamic team at Firmdale Hotels and embark on a journey with us at the prestigious Charlotte Street Hotel. We're seeking a vibrant Reservations Agent to elevate our guest experience to new heights. If you're a confident communicator with a passion for impeccable service, this role is tailor-made for you. At Firmdale Hotels, we pride ourselves on delivering exceptional service, and as a Reservations Agent, you'll play a pivotal role in upholding our reputation. Working alongside our esteemed front office team, you'll be the first point of contact for guests, ensuring every interaction is infused with warmth and professionalism. Responsibilities: • Be the face of our hotel by providing personalised service to guests, exceeding their expectations at every touchpoint., • Master all aspects of our hotel rooms and facilities, enabling you to confidently advise guests and external agents on rates and packages., • Thrive in a collaborative environment, contributing your energy and expertise to our cohesive team., • Demonstrate meticulous attention to detail in managing reservations, ensuring accuracy and efficiency., • Engage with guests and colleagues with clarity and warmth, creating a welcoming atmosphere for all. What you Need: • Previous experience as in reservation required, • A keen willingness to collaborate and support your colleagues., • Dedication to delivering exceptional service with a smile., • Reflect our commitment to excellence through your professional appearance., • A meticulous approach to your work, ensuring nothing slips through the cracks., • Experience using Opera system, • Bring your passion for hospitality to work every day, energising those around you. What We Offer: • Hourly rate of £15.50 - £17.00 per hour inclusive of service charge., • Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: • Proud winners of The Times Best Places to Work for both 2024 and 2025, • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: If you are ready to embark on an exciting journey with Firmdale Hotels and contribute to our tradition of excellence in hospitality, we'd love to hear from you! Apply now to join our passionate team and be part of something extraordinary. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. *In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

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  • Head Waiter / Waitress
    Head Waiter / Waitress
    5 days ago
    £18–£19 hourly
    Full-time
    London

    Bacchanalia, situated in Berkley Square in Mayfair, is a culinary haven celebrated for its avant-garde approach to gastronomy, elegant ambiance, and commitment to culinary mastery. As a beacon of innovative dining, Bacchanalia offers a curated experience that fuses creativity with timeless elegance that is inspired by the ancient Greco-Roman feasts of old. Walking inside transports you to another world as you are surrounded by dazzling statues designed by Damien Hirst, as well as 2,000-year-old pieces. We are currently seeking a dedicated and experienced Head Waiter to lead our front-of-house team. As the Head Waiter, you will play a central role in overseeing the dining experience, managing the waitstaff, and contributing to the overall success of our establishment. If you have a passion for hospitality, strong leadership skills, and a commitment to delivering exceptional service, we invite you to be a key influencer at our stunning restaurant. Key Responsibilities: • Oversee the day-to-day operations of the dining area, ensuring high service standards., • Supervise and mentor waitstaff, providing guidance to maintain a positive work environment., • Handle guest inquiries and concerns with professionalism and prompt resolution., • Collaborate with the management team to organize and execute private events and functions., • Assist in training and development programs for front-of-house staff., • Monitor reservation systems and seating arrangements to optimize guest flow., • Contribute to maintaining a positive and inclusive atmosphere for both guests and staff. Requirements: • Proven experience as a Head Waiter or in a similar front-of-house role within the hospitality industry., • Strong organizational, communication, and interpersonal skills., • Exceptional problem-solving abilities and a proactive approach to operational challenges., • Ability to work in a fast-paced environment and manage multiple tasks efficiently., • Familiarity with reservation systems and basic administrative tasks. Benefits: -30% Dining discount across our Caprice restaurants (excluding Scott’s Mayfair), The Ivy Collection & Bill’s -Access to early pay, savings tools & financial coaching via Stream -Enhanced maternity & paternity leave -Cycle to work scheme and refer-a-friend bonuses up to £1,000 -English language classes, length of service awards & employee recognition bonuses -Private medical and life insurance for senior leaders, life insurance for head office employees -Employee Assistance Programme -Plus, a structured pension scheme with employer contributions Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged

    Immediate start!
    Easy apply
  • Front Office - Team Member
    Front Office - Team Member
    6 days ago
    £13.8 hourly
    Full-time
    London

    Imagine being the first smile a guest sees after a long journey, the reassuring voice that helps them feel at home, and the person who turns a good stay into a memorable one. As a Front Office Team Member, you'll be at the heart of the guest experience, creating a warm welcome from the moment guests arrive. Whether you're checking guests in, answering questions, sharing local recommendations or helping to resolve a query, you'll deliver service that is friendly, efficient and genuinely memorable. No two days are the same. Every shift brings new faces, new stories and new opportunities to make a positive difference. One moment you'll be helping a guest celebrate a special occasion, the next you'll be supporting a colleague or solving a problem to ensure someone's stay runs smoothly. We're looking for someone who enjoys meeting new people, thrives in a fast-paced environment and takes pride in delivering exceptional hospitality. In return, you'll be part of a supportive team where every interaction matters and where you play an important role in creating experiences that guests remember long after they've checked out. What You Will Do In This Splendid Role: As the first point of contact, you’ll play a key role in shaping our guests’ stay, offering a warm welcome and support that turn good visits into great ones. Here’s what you’ll be doing: • Using your approachable personality to build great connections with guests., • Demonstrating your confidence in handling check-ins, bookings and guest requests., • You’ll bring great communication skills and love sharing your local know-how to help guests make the most of their stay., • You will be part of a great team, always happy to help wherever needed. What Makes You Splendid: We live by our values – and we’d love you to bring them to life every day: • Open - You’re friendly and welcoming, helping guests feel right at home., • Nimble – You adapt quickly, handling whatever the day brings with ease., • Brilliant - You take pride in the little touches that make a big difference., • Honest - You’re reliable and trustworthy, building confidence through your actions. Show up with your spark and care for others, and we’ll provide the tools for you to thrive Our Splendid Benefits: When you join Splendid, you will enjoy a reward package to support your lifestyle, wellbeing and career. Here are just some of the benefits on offer: • Employee Assistance Programme (EAP) – confidential wellbeing support whenever you need it with 24/7 access to remote GP appointments., • Hotel Room Discounts – stay with us or our partner hotels at special team rates including discounted rates for friends and family., • Food & Beverage Discounts – enjoy meals and drinks at reduced prices across our hotels., • Life Assurance – peace of mind for you and your loved ones., • Salary Sacrifice – Car Scheme - Our team members can enjoy the ultimate benefit of driving a brand new, full insured and maintained car for a fixed monthly amount taken from their salary., • Stream – access your earned wages up to 50% whenever you need them giving you financial flexibility and Highstreet discounts available., • Pension - Auto enrolment into the company pension scheme., • Learning & Development - Opportunities available to progress your skills and career. About Hilton - London Bankside Located in Bankside, London’s cultural quarter, Hilton Bankside is a multi-award winning, next generation, design-led hotel. In 2024 it earned the prestigious Global Sustainable Tourism Council (GSTC) certification and is one of only two hotels to achieve this milestone in the UK for its dedication to environmental sustainability. The hotel also boasts a Vegan Suite approved by the Vegan Society. Splendid opened the hotel in 2015. It has 292 modern guest rooms, including 25 bespoke Suites and 2 bedrooms with in-room Peloton fitness experience, as well as an Executive Lounge, 11 flexible meeting rooms and leisure facilities including a fitness studio and indoor swimming pool. It is also the home to a 168-cover restaurant OXBO Bankside and specialist Gin Bar, The Distillery. The hotel boasts a state-of-the-art event space, including 11 flexible meeting suites. The stunning pillar free ballroom can accommodate up to 1,000 guests ideal for gala dinners, product launches, award ceremonies and conferences. Hilton Bankside’s dedication to providing innovative experiences for guests, combined with its commitment to sustainability, the local community and an exceptional team see guests and clients returning time and again

    No experience
    Easy apply
  • Night Porter
    Night Porter
    8 days ago
    Full-time
    London

    Summary North Gate is a happy place to work and live; porters, caretakers, cleaners and security guards all make a significant contribution in creating this atmosphere. Reporting to the Head Porter, working closely with estate office, cleaner, caretaker, and back porter colleagues Night Porters provide a highly professional, smooth and seamless service to North Gate residents and their visitors. Porters should always be polite and respectful towards, colleagues, trades and delivery people and anyone else they encounter while performing their duties. Uniform should be clean and well pressed. RESPONSIBILITIES Reporting to the Head Porter, Night Porters work a 12-hour shift pattern, 4 days ON 4 days OFF of 8pm to 8am. • Arrive at North Gate shortly before shift start so you are ready to start work at 8pm, • Check porters’ lodge for any notices, • Get briefing from departing Duty Porters to enable a smooth transition, • Open block doors to residents and visitors, • Monitor Blocks 1 and 9 at least once an hour, check lifts and record visits on notice boards, • Ensure there is cover for blocks 1-4 and 5-9 and that one of you stays visible on the front drive, • Regulate parking on front drive to maximise space, • Keep contractor vehicles off front drive, • Help residents with shopping and luggage, • Accompany delivery people to block destination and ring delivery destination doorbells. Wait until delivery has been made. Take any undeliverable items to store and record on time sheet, • Check blocks, entrance halls, lifts and lift alarms are clean and working, that entrance doors and gates are opening and closing properly, • Talk to anyone wanting to access the site before letting them on, eg ask how can you help, where they are going and direct them to their destination, • Report trades people to Head Porter if they are working outside of allowed hours or not abiding by North Gate rules, • Distribute notices to blocks and residents as required by the Estate Office, • Keep paths and drives well gritted as and when necessary, • Sign flat keys in and out to people who have written permission to take them, using the record book in the Estate Office, • Follow the Night Schedule rota, • External and internal Lighting to be turned ON / OFF, • Full North Gate Uniform to be always worn, • Report any faults and issues as they arise, to Head Porter (or Deputy in the Head’s absence), • Call the Head Porter should anything unusual occur ASAP, or if he is unreachable, then the Deputy Head Porter, or finally the Estate Manager

    Immediate start!
    No experience
    Easy apply
  • Concierge - Luggage Porter
    Concierge - Luggage Porter
    6 days ago
    £12.9 hourly
    Full-time
    London

    Imagine being the friendly face that creates memorable first and last impressions for every guest who walks through our doors. As a Concierge – Luggage Porter, you'll play a key role in delivering a warm welcome and ensuring every arrival and departure runs smoothly. Working as part of our Concierge team, you'll provide professional assistance with luggage, escort guests to their rooms, and help ensure every guest enjoys a seamless and memorable stay. You'll also support guests with local recommendations, answer questions about the hotel and surrounding area, and work closely with colleagues across the hotel to deliver exceptional service at every opportunity. If you enjoy meeting new people, take pride in going the extra mile and thrive in a role where no two days are the same, we'd love to welcome you to our team. What You Will Do In This Splendid Role: You will be part of the concierge team supporting the front office team memorable experience as soon as they arrive, until they depart. Here’s what you will be expected to do: • Delivery and collection of guests luggage, long and short term storage of luggage assisting the doorperson., • Ensuring the cleanliness and security of the lobby area., • Ensure every guest leaving the hotel has all they need for their onward journey including assisting with taxis, providing directions and assisting with luggage., • Answer guest queries relating to the local area, travel arrangements and other facilities within and outside the hotel., • Managing the valet parking and taking care of guest’s cars when needed, • Assist with other departments where necessary. What Makes You Splendid: We live by our values, and we’d love you to bring them to life every day: • Open - You’re someone who brings warmth to your work and helps create a welcoming environment for others., • Nimble - You’re someone who thrives in a fast-paced, agile environment and isn’t afraid to take initiative., • Brilliant - You’re someone who takes pride in your craft and thrives on making a difference., • Honest - You’ll be part of a team that believes in doing the right thing. We believe trust is earned through integrity. When we make a commitment, we stand by it because that’s how we’d expect to be treated. Our Splendid Benefits: When you join Splendid, you will enjoy a reward package to support your lifestyle, wellbeing and career. Here are just some of the benefits on offer: • Employee Assistance Programme (EAP) – Confidential wellbeing support whenever you need it with 24/7 access to remote GP appointments., • Hotel Room Discounts – Stay with us or our partner hotels at special team rates including discounted rates for friends and family., • Food & Beverage Discounts – Enjoy meals and drinks at reduced prices across our hotels., • Life Assurance – Peace of mind for you and your loved ones., • Salary Sacrifice – Car Scheme - Our team members can enjoy the ultimate benefit of driving a brand new, full insured and maintained car for a fixed monthly amount taken from their salary., • Stream – Access your earned wages up to 50% whenever you need them giving you financial flexibility and Highstreet discounts available., • Pension - Auto enrolment into the company pension scheme., • Learning & Development - Opportunities available to progress your skills and career. About Hilton - London Bankside Located in Bankside, London’s cultural quarter, Hilton Bankside is a multi-award winning, next generation, design-led hotel. In 2024 it earned the prestigious Global Sustainable Tourism Council (GSTC) certification and is one of only two hotels to achieve this milestone in the UK for its dedication to environmental sustainability. The hotel also boasts a Vegan Suite approved by the Vegan Society. Splendid opened the hotel in 2015. It has 292 modern guest rooms, including 25 bespoke Suites and 2 bedrooms with in-room Peloton fitness experience, as well as an Executive Lounge, 11 flexible meeting rooms and leisure facilities including a fitness studio and indoor swimming pool. It is also the home to a 168-cover restaurant OXBO Bankside and specialist Gin Bar, The Distillery. The hotel boasts a state-of-the-art event space, including 11 flexible meeting suites. The stunning pillar free ballroom can accommodate up to 1,000 guests ideal for gala dinners, product launches, award ceremonies and conferences. Hilton Bankside’s dedication to providing innovative experiences for guests, combined with its commitment to sustainability, the local community and an exceptional team see guests and clients returning time and again

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  • Chef
    Chef
    13 days ago
    £15–£16.5 hourly
    Part-time
    Stroud Green, Haringey

    Chef – Goods Office, Stroud Green We’re looking for a passionate and reliable Chef to join our kitchen team at Goods Office – a busy independent café by day and neighbourhood restaurant by night. If you enjoy cooking with fresh ingredients, working in a friendly team, and taking pride in producing consistently great food, we’d love to hear from you. What you’ll be doing: • Preparing and cooking our brunch and evening menus to a high standard., • Working closely with the kitchen and front of house teams during service., • Helping with food prep, stock control, and maintaining excellent food hygiene standards., • Keeping the kitchen organised, clean, and running efficiently. What we’re looking for: • Previous chef experience., • A positive attitude and the ability to stay calm under pressure., • Someone who takes pride in their work and enjoys being part of a close-knit team., • Reliability and a willingness to learn and grow. What we offer: • Flexible rota., • 50% staff discount on food and drink., • 25% discount for family and friends when dining with you., • Supportive management and a friendly team., • Opportunity to develop your skills and progress within the business. Location: Stroud Green, North London If this sounds like the right fit for you, send your CV – we’d love to hear from you.

    Immediate start!
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  • Barista / Shop Supervisor
    Barista / Shop Supervisor
    14 days ago
    £25000–£32000 yearly
    Full-time
    Fenchurch, City of London

    Why this job exists Italy gave the world its most loved cuisine and has never built a global fast food brand out of it. Every other big category has a winner. The Italian seat is empty. We are going after it. al volo is one shop in the City of London, cooking the full Italian table from scratch every morning: a hot main, two sides, focaccia to finish. That is the Nonna's Box. We are 4.9 stars on Google and 4.9 on Deliveroo, and we have never spent a penny on advertising to get there. The food did that. We need someone to run the shop properly, so we can get on with building the rest of it. The honest version We are small. Two founders, one site, a kitchen and a counter. Ale runs the food. Elena runs the brand and the commercial side. There is no head office, no HR department, and nobody else to hand a problem to. This seat has just come free. Rather than look for someone to fill the same shoes, we sat down and worked out what the business actually needs. This is that job, and it is a bigger one. Some days here are messy. Things change. You will get real responsibility far faster than you would anywhere else, and nobody is going to hold your hand through it. That is the deal. We think it is a good one. What you will own The opening. You are first in. You unlock, you set up, you get the machines on and the counter ready before the first customer walks in at 7. The kitchen team join you around 8. The morning is yours. Breakfast. We are launching a proper Italian breakfast in September: pick your base, pick your toppings, low prep, fast. You will set it up, run it, watch what sells and tell us what to change. It is a brand new revenue line and you are the one building it. The coffee. You are on the machine through the morning. Italian espresso standards, at speed, with a smile for the regulars. The lunch rush. From 11:30 you lead the floor: counter flow, queue moving, display full and looking right, Deliveroo out on time, everyone in the right place. The shop. Rotas, stock, standards, compliance. Temperature logs, cleaning records, allergens, food safety. Not glamorous. Completely non-negotiable. Yours. Real budgets. Coffee and bar, packaging, waste, and in time your own front-of-house hours. We will teach you how all of it works. Then we will expect you to have opinions about it. The shop when we are not in it. Decisions get made. Problems get solved. Nothing sits waiting for a founder to come back. Your first 90 days Month one. Learn the shop properly: behind the counter, on the machine, on the floor. Get to know the team and the regulars. Set the baselines on the numbers you are about to own. Month two. Launch breakfast with us. Take the bar, packaging and consumables budgets. Month three. Take the front-of-house rota and the labour budget. Tell us the three things you want to change, and start changing them. Who we are looking for You have run a site, a floor or a shift somewhere busy, and you were good at it. You know your way around an espresso machine, properly. You are organised in a way other people can see. But mostly: you are the person who spots the thing that is wrong and fixes it before anyone asks. Who has ideas and says them out loud. Who wants to build something rather than just work somewhere. This job is not for you if: You want a job that stops the second the clock says so You need a manual, a policy and a manager to check it "That is not my job" is a sentence you have used recently You would rather be comfortable than be part of something It is for you if you want to look at something in three years and know you helped build it. You will need: Experience leading a team in hospitality, retail or food service Real barista skills. We are serious about coffee. Food safety knowledge and the discipline to keep records properly The right to work in the UK To be comfortable with numbers, rotas and a spreadsheet What you get £30,000 a year, salaried, plus a discretionary bonus Monday to Friday. We are closed at weekends. That said, we are a young business, and now and then something will need doing that does not fit neatly inside a week. We are looking for someone who is there when it counts. 28 days holiday including bank holidays Lunch on us every day, and all the coffee you can drink Level 3 Food Safety and First Aid, funded by us if you do not already have them Room to grow as we do. The ambition is a second site, and then more after that. We would far rather grow the people already here than hire over them. Run this shop well and you will be in the room for whatever comes next, whether that turns out to be the next site or the office side of the business. Thanks Alessandro & Elena Founders, al volo

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  • Hotel Receptionist
    Hotel Receptionist
    27 days ago
    £28100 yearly
    Full-time
    London

    Opening in Autumn 2026, Hyde & Seek will join Marriott’s Tribute portfolio, bringing a new kind of boutique energy to Hyde Park. Eclectic by nature and charmingly irreverent, Hyde & Seek blends Victorian refinement with Bayswater’s bohemian spirit, a local oasis for those who love creativity, character, and connection. We’re building a team of curious, confident individuals who love to delight, dare, and discover. People with personality, passion, and pride in what they do. If you thrive in spaces that celebrate individuality and enjoy creating memorable guest moments, this is your invitation to be part of something extraordinary. Are you up for the challenge? It’s an exciting time to join us as a receptionist. Key Responsibilities: • Deliver a warm, seamless, and memorable arrival and departure experience, always putting people first and creating a genuine sense of welcome at Hyde and Seek Hotel., • Manage check-in and check-out processes with precision and efficiency, ensuring accuracy and exceptional attention to detail., • Anticipate guest needs and respond to requests, queries, and feedback with professionalism, warmth, and care., • Provide personalised service by recognising returning guests, preferences, and special occasions., • Maintain a polished and inviting Front of House environment, ensuring every detail reflects the hotel’s unique character and energy., • Coordinate closely with Housekeeping, Maintenance, and Food & Beverage teams to deliver a seamless and elevated guest experience., • Handle guest feedback and service recovery with confidence, turning every interaction into a positive and lasting impression., • Promote room categories, hotel experiences, and services in a natural and engaging way to enhance guest satisfaction and revenue., • Ensure accuracy in billing, payments, and cash handling procedures, maintaining trust and operational excellence., • Support the wider Front Office team during busy periods, contributing to a collaborative and guest-focused environment., • Contribute ideas to enhance the guest journey, bringing creativity and personality to the Front of House., • Represent Hyde and Seek Hotel with pride, embracing its connection to the local community and its distinctive spirit. About You: • Minimum 1 year experience in a Receptionist role, ideally within hotel environment., • A natural host with a genuine passion for hospitality and a strong commitment to putting people first, both guests and colleagues., • Strong attention to detail, ensuring every aspect of the guest experience is delivered with care and precision., • Confident in handling guest feedback and resolving challenges with professionalism and empathy., • Well-organised, able to multitask effectively while maintaining high standards., • Commercially aware, with the ability to enhance the guest journey through thoughtful recommendations., • Professional, polished, and committed to excellence in presentation and service., • A true ambassador for Hyde and Seek Hotel, bringing energy, creativity, and pride to every interaction. Some of the benefits you can enjoy as a permanent member of staff include: • Competitive salary, • Discounts on hotel rooms and food and beverage worldwide, • Learning and development opportunities, • Recommend a friend bonus, • Wage stream financial wellbeing program, • Recognition programs, • Wellbeing programs, • Free meals whilst on duty, • Employee assistance programme, • 28 days paid holiday per year (inclusive of bank holidays), • Team building events, • Monthly Employee Appreciation Lunch, • Paid birthday off and so much more! If you haven’t been contacted regarding your application within 2 weeks, please assume your application has been unsuccessful. Please note: In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. The Immersive Hospitality Management is an equal opportunity employer. We are committed to promoting equal opportunities in employment. You and any job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics in line with the Equality act 2010).

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  • Entry Level Administrative & Office Support Roles - Southern England
    Entry Level Administrative & Office Support Roles - Southern England
    1 month ago
    £35000 yearly
    Full-time
    London

    One Recruitment Location: Across Southern England, including London (London, Reading, Southampton, Brighton, Bristol and surrounding areas) - on-site, hybrid and remote roles Type: Full-time and part-time opportunities About us One Recruitment works with a range of employers across Southern England, including London, to place great people into entry-level roles. We're always building our talent pool for administrative and office support positions - both live vacancies we're hiring for right now and roles coming up over the next few months. Register your interest and we'll match you to opportunities as they land. The kinds of roles we place We recruit across a range of entry-level positions, including: Administrative Assistant / Office Administrator Data Entry & Records Reception & Front of House Customer Service & Support Team / Operations Assistant You don't need to pick one - tell us a bit about yourself and we'll point you towards the roles that fit best. What we're looking for Well organised with a good eye for detail A clear communicator, written and verbal Comfortable with the basics - email, spreadsheets, that sort of thing Reliable and happy to take ownership of your work Keen to learn and grow No formal experience needed. If you've been the organised one somewhere in your life - study, volunteering, a side hustle, a Saturday job - we want to hear from you. Nice to have (not essential) Any previous admin, retail, hospitality or customer-facing experience Familiarity with tools like Google Workspace or Microsoft Office Why register with us Access to a range of roles across Southern England and London, not just one job We do the legwork and match you to openings as they come up Friendly, straightforward team who'll actually keep you in the loop Support through the process, whatever stage you're at How to apply Salaries 35k at least We keep your details on file and consider you for current and future openings across our client base. We're an equal opportunity recruiter and welcome applicants from all backgrounds.

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  • Head Bartender
    Head Bartender
    1 month ago
    £14.5–£17 hourly
    Full-time
    Leamouth, Tower Hamlets

    HEAD BARTENDER - BERINGERS (LONDON CITY ISLAND, E14) Full-time | Immediate Start | All-Day Brasserie & Piano Bar Run the bar at one of East London's most exciting new openings. Beringers is an all-day brasserie & piano bar on London City Island - a neighbourhood spot with serious style, inspired by Guy Beringer, the man who invented brunch back in 1895. By day we're a buzzing brasserie; by night the lights go down, the piano comes alive, and the bar takes centre stage. And we're looking for a Head Bartender to make that bar theirs. 🍸 THE ROLE This is the kind of role passionate bartenders wait for - a chance to lead a bar from its early days and put your stamp on everything. You'll run the show behind the bar: crafting a signature cocktail list, curating the back bar, leading service on live piano nights, and building the kind of drinks programme people cross the river for. This is a hands-on leadership role - you'll be shaking, stirring, and hosting at the heart of the room, not stuck in an office. 🎹 THE VENUE London City Island is one of London's most exciting creative neighbourhoods - and Beringers sits right at the heart of it: 5,000 residents on our doorstep - this is a true locals' bar where you'll know your regulars by name and by drink The English National Ballet is our neighbour - dancers, creatives, and performers are part of the daily crowd The Royal Academy of Music is opening right next door - the Island is fast becoming one of London's great creative hubs Live piano nights & Concert Nights - intimate ticketed evenings where the bar is as much a part of the performance as the music Minutes from Canning Town station (Jubilee & DLR), surrounded by riverside views 🚀 WHAT YOU'LL DO Help lead the bar day-to-day - service, standards, atmosphere, and pace Create and evolve our signature cocktail menu with our Bar Manager - classics done properly, plus your own serves Curate the back bar - spirits, wines, aperitifs, and low/no options - and build supplier relationships Train and develop the bar and FOH team in drinks knowledge, technique, and service style Own stock control, ordering, GP margins, and bar prep systems Be the face of the bar on piano nights, Concert Nights, and private events Build genuine relationships with our Island regulars and the local creative community Work closely with the GM and ownership to shape the bar as the venue grows 🔥 WHAT WE'RE LOOKING FOR Strong cocktail experience - classics nailed, specs tight, and creativity to build your own list Experience leading a bar or supervising a team (Head Bartender, Bar Supervisor, or senior bartender ready to step up) Great wine, spirits, and aperitif knowledge - or the hunger to keep learning A natural host - warm, confident, and genuinely great with regulars High standards, clean workflow, and calm under pressure Someone who loves the theatre of a great bar - especially one with a live piano in it 💥 WHAT YOU'LL GET Competitive pay + service charge/tips Real creative ownership - your cocktail list, your back bar, your bar A clear pathway to Bar Manager as we grow - Beringers is expanding, with new sites already in the pipeline Staff food & drinks on shift, plus discounts across our group of venues (bars, brasseries, and cafes across Canary Wharf and East London) Involvement in events, brand collaborations, menu development, and supplier trips/tastings A supportive, ambitious team that genuinely loves hospitality Immediate start available ⚡ WHY BERINGERS? Because this is a rare one: a beautiful venue, a built-in community of thousands of locals, live music, and a bar programme that's yours to build - all inside one of London's fastest-growing creative neighbourhoods. If you're a bartender who wants more than just shifts - who wants a bar to call their own - we'd love to meet you. Apply now for an immediate interview.

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  • General Manager
    General Manager
    1 month ago
    £42500–£44000 yearly
    Full-time
    Carnaby, London

    General Manager – Coqfighter Soho Run the Restaurant. Guide the Team. Own the Vibe. At Coqfighter, we do chicken properly. No gimmicks. No nonsense. Just ridiculously good food, proper hospitality, great music, and restaurants full of people having a good time. What started as a street food concept has grown into one of London's favourite independent brands, and we're only just getting started. Now we're looking for an exceptional General Manager to lead our Soho restaurant—the beating heart of the business. This isn't a job for someone who wants to hide in the office. It's for someone who loves the buzz of a busy service, thrives under pressure, and knows that great hospitality starts with great people. If you're the kind of leader who gets stuck in, inspires your team, and takes real pride in running an incredible restaurant, keep reading. Your Restaurant. Your Team. As General Manager, you'll have real ownership. You'll lead from the front, creating an atmosphere that keeps guests coming back and a culture where your team genuinely enjoys coming to work. You'll be responsible for everything from leading an amazing team and delivering unforgettable service to driving sales, controlling costs and making sure every shift runs like clockwork. We trust our managers to make decisions, solve problems and treat the business like it's their own. What You'll Be Doing • Leading every service with confidence, energy and positivity., • Building, coaching and developing an exceptional team., • Delivering consistently brilliant guest experiences., • Driving sales while managing labour, stock and profitability., • Recruiting, training and retaining the best people., • Maintaining the high standards Coqfighter is known for., • Bringing ideas that make the restaurant even better. What We're Looking For You'll already be a successful General Manager, or an outstanding Assistant Manager who's more than ready for the next step. More importantly, you'll be someone who: • Loves being on the restaurant floor., • Leads with positivity, empathy and confidence., • Thrives in fast-paced, high-volume hospitality., • Understands the numbers as well as the people., • Builds strong, motivated teams., • Stays calm when the pressure's on., • Takes ownership and makes things happen., • Never settles for "good enough." What You'll Get • Competitive salary., • Quarterly performance bonus., • 28 days' paid holiday., • Free staff meals every shift., • Ongoing development and genuine opportunities to progress., • A supportive leadership team that wants you to succeed., • The chance to help shape the future of one of London's most exciting independent restaurant brands. Why Coqfighter? Because hospitality should be fun. We work hard, we laugh a lot, and we care about doing things properly. We don't believe in egos or corporate nonsense—just great food, brilliant service and looking after our people. We're ambitious, founder-led and constantly evolving. We want managers who'll challenge us, bring fresh ideas and help raise the bar even higher. If you want to run one of London's busiest restaurants, build an incredible team and make your mark on a brand that's going places, we'd love to hear from you. Ready to lead from the front? Join Coqfighter Soho and help us serve London's best chicken—with a side of unforgettable hospitality.

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  • Assistant Restaurant Manager
    Assistant Restaurant Manager
    1 month ago
    £39000 yearly
    Full-time
    London

    We are looking for an experienced and professional Assistant Manager to join our team to oversee daily business operations and lead our team. In this role, you will work directly with the General Manager to maintain operational standards, drive performance, and ensure excellent customer service. Main Responsibilities: • Identify and improve underperforming areas to elevate the restaurant to the next level as we’re focused on growth, • Oversee and supervise all Front of House operations with a hands-on leadership approach, • Carry out key administrative functions, including basic HR tasks, payroll coordination, and managing delivery platforms, • Lead recruitment, hiring, and onboarding of new team members, • Maintain accurate operational logs and monitor financial performance closely, • Manage stock control, ordering, and supplier coordination, • Ensure the venue consistently meets all health and safety compliance standards, • Respond to guest feedback and complaints promptly and professionally, • Motivate, support, and guide the team to maintain consistently high service standards Ideal Candidate Will Have: • At least 2 years' experience in high volume restaurant, • One or more references from previous employers, • Strong character with an open mind, clear vision, and business focus - you understand your role is to lead, perform, and drive results, • A hands-on approach with attention to detail and problem-solving abilities, • Strong organisational skills and the ability to handle multiple priorities, • Strict but fair leadership style - respectful, consistent, and confident, • Excellent communicator with the ability to clearly pass on expectations and motivate the team, • Flexibility to work evenings, weekends, and peak periods, • Good working knowledge of Microsoft Office (Word and Excel) What We Offer: • Salary starting from £39,000 salary (48 hours/week) - for the right person who delivers results and drives progress, there’s clear opportunity to grow with us. When the operation thrives, so do you., • Internal growth and promotion opportunities., • A positive and inclusive team culture., • Staff discounts on food and drinks., • Ongoing support and training to grow your career.

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  • Manager and cook
    Manager and cook
    2 months ago
    £14–£17 hourly
    Full-time
    London

    Looking for experienced front office house manager and cook with knowledge of Irish food and drink

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  • Restaurant Floor Manager
    Restaurant Floor Manager
    2 months ago
    £40000 yearly
    Full-time
    London

    Oita, Japanese Restaurant is recruiting experienced and professional Restaurant Floor Manager for to assists in coordinating all Front of House operations.We currently don’t have a floor manager in place, and the operation needs someone who can step in, take full control, and bring structure, direction, and accountability. We’re looking for a strong leader - someone with a clear vision, strong character, and the ability to set and enforce standards from day one.You must know exactly why you’re joining: to fix, improve, and lead. You will have full support from senior management, but this role requires someone confident, hands-on, and committed to delivering real change. Main Responsibilities: • Identify and improve underperforming areas to elevate the restaurant to the next level as we’re focused on growth, • Oversee and supervise all Front of House operations with a hands-on leadership approach, • Carry out key administrative functions, including basic HR tasks, payroll coordination, and managing delivery platforms, • Lead recruitment, hiring, and onboarding of new team members, • Maintain accurate operational logs and monitor financial performance closely, • Manage stock control, ordering, and supplier coordination, • Ensure the venue consistently meets all health and safety compliance standards, • Respond to guest feedback and complaints promptly and professionally, • Motivate, support, and guide the team to maintain consistently high service standards, • Assist in organising and delivering occasional events held at the venue, such as private parties or celebrations Ideal Candidate Will Have: • At least 2 years' experience in a similar hospitality management role, • One or more references from previous employers, • Strong character with an open mind, clear vision, and business focus - you understand your role is to lead, perform, and drive results, • A hands-on approach with attention to detail and problem-solving abilities, • Strong organisational skills and the ability to handle multiple priorities, • Strict but fair leadership style - respectful, consistent, and confident, • Excellent communicator with the ability to clearly pass on expectations and motivate the team, • Flexibility to work evenings, weekends, and peak periods, • Good working knowledge of Microsoft Office (Word and Excel) What We Offer: • Competitive package: £35,000 salary + £5,00 service charge (48 hours/week) - for the right person who delivers results and drives progress, there’s clear opportunity to grow with us. When the operation thrives, so do you., • Internal growth and promotion opportunities., • A positive and inclusive team culture., • Staff discounts on food and drinks., • Ongoing support and training to grow your career.

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