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Service Desk Analyst We're partnering with a growing, founder-led SaaS technology business operating within the workforce management and operations technology space. Led by a highly successful leadership team with a track record of building and scaling technology businesses, the company is helping organisations improve workforce visibility, employee safety, attendance, onboarding and operational efficiency through a combination of software, automation and innovative workplace technology. Their customers span a range of sectors including facilities management, healthcare, logistics, retail, manufacturing and hospitality, supporting organisations with large frontline and operational workforces. With continued growth and an expanding customer base, they are now looking to strengthen their Service Desk team with the addition of a customer-focused Service Desk Analyst. The Opportunity As a Service Desk Analyst, you'll be the first point of contact for customers using the platform and will play a key role in delivering an excellent support experience. You'll help customers resolve queries, investigate issues, provide guidance and ensure they get maximum value from the technology. This is an excellent opportunity for someone with strong customer service skills who enjoys helping people and wants to build a career within technology and software support. What You'll Be Doing Acting as the first point of contact for customers via phone, email and ticketing systems. Delivering a professional, friendly and efficient customer experience. Logging, prioritising and managing customer enquiries and incidents. Investigating issues and identifying solutions using internal documentation and knowledge resources. Keeping customers informed throughout the lifecycle of their enquiry. Resolving issues wherever possible within agreed service levels. Escalating more complex incidents to specialist teams with clear and accurate information. Maintaining detailed records of customer interactions and resolutions. Contributing to internal knowledge articles and support documentation. Working collaboratively with colleagues to continuously improve customer service delivery. What We're Looking For We're looking for someone who genuinely enjoys helping customers and takes pride in delivering a great service experience. You'll likely have experience in: Customer Service Advisor Customer Support Advisor Helpdesk Advisor Service Desk Analyst Contact Centre Advisor Technical Support Administrator Customer Experience ExecutiveEssential Skills Excellent verbal and written communication skills. Strong customer service mindset. Positive and professional approach. Good problem-solving abilities and attention to detail. Ability to manage multiple tasks and prioritise workload. Confidence using technology and learning new systems. Proactive attitude with a willingness to take ownership. Ability to work independently in a remote environment whilst contributing effectively to a team. Desirable Experience Whilst not essential, we'd be particularly interested in people with: Previous customer service experience. Experience using business software. Exposure to helpdesk or ticket management systems. An interest in technology and software. Previous experience working within a support environment.Why Apply? Hybrid working. Comprehensive training and onboarding. Opportunity to join a growing SaaS business. Supportive and collaborative team culture. Clear pathway into software and technology support. Exposure to a modern technology platform used by organisations across the UK £26,000 salary plus benefits

Service Desk Analyst We're partnering with a growing, founder-led SaaS technology business operating within the workforce management and operations technology space. Led by a highly successful leadership team with a track record of building and scaling technology businesses, the company is helping organisations improve workforce visibility, employee safety, attendance, onboarding and operational efficiency through a combination of software, automation and innovative workplace technology. Their customers span a range of sectors including facilities management, healthcare, logistics, retail, manufacturing and hospitality, supporting organisations with large frontline and operational workforces. With continued growth and an expanding customer base, they are now looking to strengthen their Service Desk team with the addition of a customer-focused Service Desk Analyst. The Opportunity As a Service Desk Analyst, you'll be the first point of contact for customers using the platform and will play a key role in delivering an excellent support experience. You'll help customers resolve queries, investigate issues, provide guidance and ensure they get maximum value from the technology. This is an excellent opportunity for someone with strong customer service skills who enjoys helping people and wants to build a career within technology and software support. What You'll Be Doing Acting as the first point of contact for customers via phone, email and ticketing systems. Delivering a professional, friendly and efficient customer experience. Logging, prioritising and managing customer enquiries and incidents. Investigating issues and identifying solutions using internal documentation and knowledge resources. Keeping customers informed throughout the lifecycle of their enquiry. Resolving issues wherever possible within agreed service levels. Escalating more complex incidents to specialist teams with clear and accurate information. Maintaining detailed records of customer interactions and resolutions. Contributing to internal knowledge articles and support documentation. Working collaboratively with colleagues to continuously improve customer service delivery. What We're Looking For We're looking for someone who genuinely enjoys helping customers and takes pride in delivering a great service experience. You'll likely have experience in: Customer Service Advisor Customer Support Advisor Helpdesk Advisor Service Desk Analyst Contact Centre Advisor Technical Support Administrator Customer Experience ExecutiveEssential Skills Excellent verbal and written communication skills. Strong customer service mindset. Positive and professional approach. Good problem-solving abilities and attention to detail. Ability to manage multiple tasks and prioritise workload. Confidence using technology and learning new systems. Proactive attitude with a willingness to take ownership. Ability to work independently in a remote environment whilst contributing effectively to a team. Desirable Experience Whilst not essential, we'd be particularly interested in people with: Previous customer service experience. Experience using business software. Exposure to helpdesk or ticket management systems. An interest in technology and software. Previous experience working within a support environment.Why Apply? Hybrid working. Comprehensive training and onboarding. Opportunity to join a growing SaaS business. Supportive and collaborative team culture. Clear pathway into software and technology support. Exposure to a modern technology platform used by organisations across the UK £26,000 salary plus benefits

Co-Founder & Chief Marketing Officer (gn) @ D2C Health Start-Up, London. This is your chance to build a business line with the autonomy of a founder and the backing of a company with clinical credibility, patented IP, and real traction. Strategic thinker with founder energy — equally comfortable w

Personal Assistant to the Founder. Founder of an international AI and robotics company. Proven experience supporting founders, CEOs, entrepreneurs, or senior executives.

A growing health start-up in London is seeking a Co-Founder & Chief Marketing Officer to lead their direct-to-consumer (D2C) business.

He's a founder, an entrepreneur, and by most definitions a maverick. One of the most trusting founders I've come across.

A growing health start-up in London is seeking a Co-Founder & Chief Marketing Officer to lead their direct-to-consumer (D2C) business.

Founder | Fourteen Group | UK Recruitment. Most importantly, you've got the founder itch.

Co-Founder & Chief Marketing Officer (gn) @ D2C Health Start-Up, London. This is your chance to build a business line with the autonomy of a founder and the backing of a company with clinical credibility, patented IP, and real traction. Strategic thinker with founder energy — equally comfortable w

A growing health start-up in London is seeking a Co-Founder & Chief Marketing Officer to lead their direct-to-consumer (D2C) business.

The Founder needs someone who has already done this, repeatedly, and can prove it. Beyond events, you'll handle the core EA function for the Founder. Reports to: Founder directly and Head of Family Office.

Co-Founder & Chief Marketing Officer (gn) @ D2C Health Start-Up, London. This is your chance to build a business line with the autonomy of a founder and the backing of a company with clinical credibility, patented IP, and real traction. Strategic thinker with founder energy — equally comfortable w

Founder of an international AI and robotics company. Attend executive meetings with the Founder and senior leadership te. Manage the Founder's complex calendar, meetings, and prioriti.

This is your chance to build a business line with the autonomy of a founder and the backing of a company with clinical credibility, patented IP, and real traction. Strategic thinker with founder energy — equally comfortable with spreadsheets and storyboards. Co-Founder & Chief Marketing Officer (g

One of the most trusting founders I've come across. He's a founder, an entrepreneur, and by most definitions a maverick.

A growing health start-up in London is seeking a Co-Founder & Chief Marketing Officer to lead their direct-to-consumer (D2C) business.

Become a food delivery driver with Deliveroo and find work that suits you.Make money on your own schedule with your own vehicle (scooter, bike or car).Work when you want to, at the tap of a button.Scooter, bike or car (with license and insurance).Smartphone with iOS 12 / Android 6 or above.Proof of

Support Worker (Learn Dis) REF: HSCP/.Salary: Grade 3 £27,992 - £28,610 �

JOIN EVRI PREMIUM, A NETWORK OF DHL E-COMMERCE THIS SUMMER.Evri Premium, a network of DHL E-Commerce is building a next-generation delivery network and we’re looking for motivated drivers.Whether you already have a suitable van or not, make the most of the brighter, longer summer days ahead wi

Monex is seeking a Lead Software Engineer (Product) in the UK to shape and deliver the technology strategy for Monex International, guiding custom development of proprietary platforms and future innovations that simplify global payments and FX risk management.You will lead a technology organization,

JOIN EVRI PREMIUM, A NETWORK OF DHL E-COMMERCE THIS SUMMER.Evri Premium, a network of DHL E-Commerce is building a next-generation delivery network and we’re looking for motivated drivers.Whether you already have a suitable van or not, make the most of the brighter, longer summer days ahead wi

JPMorgan Chase, on the Graphite payments team in London, seeks a Lead Software Engineer to build a high-performance, low-latency cloud-based payments application.You will deliver end-to-end payment flows, from requirements to production support, in an agile environment where innovation and collabora

Help support the design and development of core software systems specifically focused on identity, access management, authorization, and authentication.Drive the design and implementation of our identity infrastructure to ensure secure authentication and authorization across enterprise systems.Build

Join the ATRS Tools team and help shape the developer and operations experience on one of the firm's most strategic technology platforms, used by thousands of engineers and middle-office users every day.Our remit spans two pillars: engineering productivity tooling that gives developers confidence in

Synack's Penetration Testing as a Service platform manages customers' attack surfaces by discovering new assets, pentesting for critical vulnerabilities and gaining visibility into the root causes of security risks.We are committed to making the world more secure by harnessing a talented, vetted com

At CoMind, we are developing a non-invasive neuromonitoring technology that will result in a new era of clinical brain monitoring.In joining us, you will be helping to create cutting‑edge technologies that will improve how we diagnose and treat brain disorders, ultimately improving and saving the

Monex is a leading global financial solutions provider, offering a complete set of tools to support business growth and strategic financial operations.We specialise in FX risk management and international payments, helping corporate and institutional clients design tailored FX solutions to navigate

Join us on the Graphite team, where you can help deliver a best-in-class payments processing platform that powers global expansion.You will work on mission-critical systems, leveraging your passion for technology and AI to create high-performing, low-latency solutions.Experience the excitement of bu

Wise is expanding its Latam & Mea Payments Team and is seeking ambitious Senior Software Engineers to lead the development of critical integrations enabling money movement across Latam & Mea regions.You will connect with local banks, payment providers, and regional systems, designing scalable, compl

Synthires in the United Kingdom seeks Senior Software Engineers to design and maintain scalable software architectures for AI research projects.You will evaluate AI-generated code, analyze performance, and drive optimization across distributed systems and cloud-based applications.The role emphasizes

We're the world’s leading provider of secure financial messaging services, headquartered in Belgium.We are the way the world moves value - across borders, through cities and overseas.No other organisation can address the scale, precision, pace and trust that this demands, and we’re proud to supp

Final interview with one of Arondite’s Founders (30 mins).

Wise is a global technology company building the best way to move and manage money.We seek mission-driven Senior Software Engineers to join our Grow squad, tackling zero-to-one challenges and scaling a global wealth product.You will work on high-concurrency systems, shaping technical strategy with P

Lead Software Engineer – Athena to shape our Risk platform and Aggregation system.You will design and build high-performance Python solutions for rates trading, risk metrics, and P&L analysis across trading desks and back-office functions.You will collaborate with quantitative analysts, traders, r

Lead AI Software EngineerLondon, United KingdomApply NowFind out how well you match with this jobRequisition ID288259Date posted08/07/2026## Who we areVOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions

Wise is a global technology company, building the best way to move and manage the world’s money.Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.A

Vodafone Group Plc is seeking a Lead AI Software Engineer to drive AI-native software delivery across squads, translating complex designs into scalable, production-ready solutions.You will guide engineers and AI agents, ensuring quality, security, and operational readiness while aligning with busine

We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.As a Lead Software Engineer at JPMorgan Chase within the Commercial & Investment Bankyou are an integral part of an agile team that works to enhance, build, and deliver trusted mark

JPMorganChase is seeking an experienced Lead Software Engineer – Athena to advance the Risk platform and Aggregation system.You will design, develop, and integrate sophisticated solutions for trading desks and back office functions across rates products.You will collaborate with quantitative analy

Morgan in London seeks a Lead Software Engineer to design and deliver secure, scalable technology for Markets Technology.You will work in an agile team across front office, operations and tech to shape architecture and drive continuous improvement.The role requires strong background in Python/Java,

Software is eating the world, but AI is eating software.We live in unprecedented times – AI has the potential to exponentially augment human intelligence.Every person will have a personal tutor, coach, assistant, personal shopper, travel guide, and therapist throughout life.As the world adjusts to

Behind every investment is a person with ambitions, motivations and values.While we know that every client is unique, they come to J.Morgan Personal Investing for the same reason: our straightforward and transparent approach to investing, and the trust that 150 years of J.Morgan Personal Investing o

Ledgy is seeking a Senior/Staff Software Engineer to design and build scalable systems powering how companies manage their equity.You will collaborate with engineers in Zurich and London, product managers, and designers to automate complex workflows and deliver industry-leading experiences.You will

Join the ATRS Tools team and help shape the developer and operations experience on one of the firm's most strategic technology platforms, used by thousands of engineers and middle-office users every day.Our remit spans two pillars: engineering productivity tooling that gives developers confidence in

JPMorganChase is seeking a Senior Lead Software Engineer to join an agile team focused on building trusted market-leading technology products in a secure, scalable way.You will guide, design, and deliver production-grade software while advancing AI-assisted practices across teams.Responsibilities in

Hi, I’m Paul, VP of Engineering at Customer.We’re looking for curious, driven Fullstack (Product) Engineers who want to own big things and delight our customers.You’ll design, build, and ship the core product experiences our customers rely on - while helping the team push boundaries on what gr