D365 Test Manager
1 month ago
ÂŁ80000âÂŁ90000 yearly
Full-time
Southall
About the context The D365 Programme is a multi-year global transformation Programme in Finance & Operations implementing Microsoft Dynamics 365 across all regions. It aims to harmonise multiple regional ERPs existing globally, while respecting divisional operating models and business specificities. It will create a standardized, single global core ERP model, based on the SaaS Microsoft D365 F&O platform. AI and intelligent automation have become central pillars of the testing and quality strategy â enabling faster test preparation, more predictable execution, higher coverage, and significant cost optimisation across global and regional deployments. Your role We are seeking a forward-looking D365 Test Manager who will lead the Programme's global testing with a strong bias toward AI adoption, automation, and intelligent quality assurance. Although operating as a solo Test Manager, you will work closely with System Integrator (SI) partners who bring specialised automation capabilities, including AI-driven script generation, automated execution, and accelerator-based testing services. Your role is to ensure these partners deliver maximum value, quality, and efficiency â especially through automation that reduces manual effort and lowers testing cost. You will own the global testing framework, govern SAT and Regression Testing, and enable regions to execute SIT/UAT/OAT successfully â all while embedding AI into the testing lifecycle and continuously identifying opportunities for automation across scenarios, processes, and releases. The impact you can create AI & Automation Leadership (Top Objective) ⪠Establish an AI-first testing strategy for the Programme. ⪠Lead adoption of AI tools such as Lidana (automated script generation), Tosca (automated regression), and AI copilots within ADO. ⪠Identify automation opportunities across GCM and regional processes. ⪠Expand automation coverage to reduce manual testing cycles and cost. ⪠Integrate automated tests into CI/CD pipelines. ⪠Use AI analytics to predict risks and improve quality outcomes. Delivery Management (AI-Optimised Execution) ⪠Govern SAT and Global Regression Testing end-to-end. ⪠Align global teams and regions to AI-enhanced testing plans. ⪠Drive readiness across SAT â SIT â UAT â OAT â Go-Live. ⪠Use AI-augmented dashboards for visibility and forecasting. Partner Management â With an Automation-Focused Ecosystem ⪠Collaborate with SI partners who provide automation-led scripting and execution services. ⪠Ensure partners maximise AI accelerators and automation toolkits. ⪠Challenge estimates and validate automation opportunities.⪠Drive accountability for quality, automation throughput, and SLA adherence. Delivery Assurance & Quality Governance ⪠Maintain and evolve the global testing governance framework. ⪠Ensure AI-supported traceability and automated evidence. ⪠Monitor risks and defects with AI-generated insights. Testing Strategy & Global Governance (AI-Enabled) ⪠Own global testing strategy across all testing phases. ⪠Maintain AI-enhanced templates, playbooks, and ADO structures. ⪠Improve the framework using AI release insights. Regional Enablement â Regions Execute, You Govern & Guide ⪠Provide AI-supported guidance and readiness standards. ⪠Support regions during SIT/UAT/OAT and ensure adoption of automation where valuable. Regression Testing Ownership â AI-Powered Two-Layer Model ⪠Govern Global Regression (RT1) and support Regional Regression (RT2). ⪠Expand automated regression coverage. ⪠Use AI analytics to maintain and optimise the regression suite. Test Automation â Core Pillar of the Role ⪠Lead automation strategy and roadmap. ⪠Scale automated regression for Platform Updates and global releases. ⪠Integrate automated tests into pipelines. ⪠Increase automation coverage every release. Success criteria ⪠Test Strategy refined if necessary and deployed. ⪠Quality Gates enforced. ⪠Test Coverage => 100%. ⪠Defect Leakage => 0. Tools & ADO Excellence ⪠Improve ADO setup for planning, execution, and reporting. ⪠Use AI dashboards for predictive insights. ⪠Capture lessons learned through AI-driven analysis. Technical Skills ⪠Strong technical foundation in Microsoft Dynamics 365 Finance & Operations, with a deep understanding of multi-system ERP landscapes (iPaaS, Power Platform, regional integrations) and the ability to diagnose cross-system issues and dependencies. ⪠Expert-level proficiency in Azure DevOps (ADO) for end-to-end test governance: planning, execution tracking, defect lifecycle, analytics, and release readiness.⪠Advanced AI-enabled and automation-driven testing capabilities, including: Lidana for AI- accelerated script generation and scenario optimisation; Tosca (or equivalent) for automated end-to-end and regression testing, especially for Platform Updates and repeatable global processes. ⪠Proven ability to scale test automation, integrate automated suites into CI/CD pipelines, and apply AI insights to improve coverage and efficiency. ⪠Familiarity with Azure cloud services, modern integration patterns (API-based, event-driven, middleware orchestration), and cloud-native monitoring models. ⪠Strong delivery discipline using Smartsheet, MS Project, or equivalent tools for managing timelines, dependencies, and multi-team coordination. ⪠Experience working with global stakeholders, SMEs, product teams and partnering with top- tier SIs (Avanade, Capgemini, PwC, HSO). What you will bring ⪠10+ years of ERP testing leadership in large, global, multi-region programmes (ideally D365 F&O), with strong command of SAT, SIT, UAT, OAT and Regression cycles. ⪠Extensive experience overseeing testing in highly integrated environments and driving risk management, dependency control, and issue resolution. ⪠A strong automation background, with hands-on experience using Lidana (or similar test scripting tools) and Tosca (or equivalent test execution tools) to accelerate test preparation, expand automation coverage, and validate Platform Updates. ⪠Demonstrated ability to embed automated tests into CI/CD, scale automation release-over- release, and foster an efficiency-focused testing culture. ⪠Strong communication, stakeholder management, and organisational skills, able to lead multiple testing cycles in fast-paced global environments. ⪠A continuous-improvement and analytical mindset, with focus on AI adoption, automation expansion, and quality-driven delivery. ⪠Professional certifications such as Prince2 Practitioner or PMP, with fluency in English (French is an advantage).