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We're seeking an enthusiastic and experienced advisor, with a passion for safety and compliance, to drive financial and operational excellence across the park. Monitor, coach, and support park teams to achieve high standards of safety and financial compliance. Facilitate safety compliance visits wit

Join Haven as a Park & Financial Safety Advisor in Wales to drive safety and financial compliance across our parks.

Aftersales Service Advisor – Automotive Location: Hemel Hempstead, Hertfordshire Hours: Monday to Friday, 8:30am – 5:30pm (+1 in 4 Saturdays) Salary: £31,000 per annum + Monthly Bonus Contract: Full-Time, Permanent About the Opportunity We are pleased to be partnering with a highly respected, well-established national motor group who are seeking a customer-focused Aftersales Service Advisor to join their busy team at their dealership in Hereford. In this vital front-of-house role, you will act as the key link between the customers and the workshop technicians. You will be responsible for ensuring a seamless, professional, and welcoming experience for every customer bringing their vehicle in for servicing, MOTs, or repairs. This is a fantastic opportunity to join a stable, progressive business that prioritises staff development, offering structured manufacturer training and genuine opportunities for long-term career progression. Key Responsibilities • Customer Welcomes: Greeting customers warmly upon arrival and managing the booking-in process for vehicle servicing, maintenance, and MOTs., • Consultative Liaison: Listening to customer requirements, accurately recording vehicle symptoms, and liaising directly with the workshop technicians regarding progress., • Updates & Communication: Keeping customers fully informed throughout the day regarding their vehicle status and any required work., • Estimating & Authorisation: Preparing clear, accurate repair estimates and obtaining customer authorisation for any additional work required., • Administration & Payments: Managing workshop bookings efficiently, processing invoices, and handling customer payments securely., • Process Compliance: Ensuring all manufacturer guidelines and internal company standards are strictly adhered to., • Relationship Building: Establishing trust and long-lasting relationships with customers through exceptional, attentive service. What We Are Looking For • Industry Experience: Previous experience as a Service Advisor, or within a customer-facing automotive or aftersales environment, is highly preferred., • Communication Skills: Outstanding interpersonal and communication skills, with a professional, confident, and positive attitude., • Organisational Ability: Strong organisational and multitasking skills, with the ability to remain calm and efficient under pressure in a fast-paced environment., • IT & Admin Literacy: Good computer literacy and general administration skills to handle bookings and database systems., • Licence Requirement: A full UK driving licence is essential for this position. What the Business Offers Our client provides a highly supportive, modern, and structured working environment designed to reward dedication and drive: • Financial Rewards: A competitive basic salary of £28,000, complemented by an achievable monthly performance bonus and upselling bonus schemes., • Professional Development: Ongoing manufacturer-approved and in-house training programs to enhance your skills., • Career Progression: Clear pathways for internal promotion and development within a leading national automotive group., • Staff Discounts: Highly attractive employee discounts on vehicle servicing, parts, and purchases., • Benefits: Company pension scheme, competitive annual leave entitlement, and a friendly, collaborative workplace culture. How to Apply If you are a customer-oriented professional looking to progress your career within a modern and supportive automotive business, please submit your CV for consideration