Commercial & Residential Viewing Agent
2 days ago
Glasgow
Commercial & Residential Viewing Agent Role Overview Century 21 Scotland is seeking a mature, professional Viewing Agent to support both our commercial and residential divisions. This role suits someone with strong people skills, a calm and reliable nature, and the confidence to represent an international brand while managing client interactions, viewings, and property sourcing activities. Key Responsibilities • Client Engagement & Lead Management, • Follow up on incoming leads promptly and professionally., • Build rapport with prospective tenants., • Maintain organised records of enquiries, viewings, and outcomes., • Viewings & Property Presentation, • Arrange and conduct commercial and residential property viewings., • Present properties clearly, highlighting key features and addressing questions., • Ensure a positive viewing experience that reflects Century 21’s global standards., • Property Sourcing & Market Awareness, • Assist with sourcing suitable properties for clients based on their requirements., • Support the acquisitions team where required., • Open Days & Events, • Plan, coordinate, and host open days for new developments or high‑demand listings., • Negotiation & Heads of Terms, • Support the negotiation process between landlords and tenants., • Assist in agreeing Heads of Terms and ensuring all parties understand key conditions., • Liaise with internal teams to progress deals smoothly. Skills & Experience • A mature, grounded individual with excellent interpersonal skills., • Previous experience in property, lettings, or customer‑facing roles is beneficial., • Strong organisational ability and confidence managing multiple appointments., • Professional communication style and ability to represent an international brand., • Comfortable working independently and taking initiative., • Full UK driving licence required. What We Offer • Opportunity to work with a globally recognised real estate brand., • Training and support across commercial and residential sectors., • A collaborative team environment with clear progression pathways., • Competitive compensation structure. Benefits: • Free parking, • On-site parking