Claims Handler
17 days ago
York
We are recruiting for a Claims Handler – Motor & Third Party Property Damage (TPPD) on behalf of a leading specialist brand in the UK Insurance Market. \n Location: York / Leeds & Colchester / Essex \n The successful candidate will be responsible for delivering a high standard of claims service across a varied portfolio of Third Party Property Damage and Motor claims. \n Key Responsibilities \n\n • Taking referrals on motor policy coverage and strategy.\n, • Managing a portfolio of third party property damage claims under public liability policies with a value up to £100k.\n, • Demonstrating customer focus throughout the claims lifecycle, with evidence of strong stakeholder engagement.\n, • Managing claims from first notification to conclusion and for third party claims from pre-litigation through to final hearing or settlement.\n, • Reviewing and confirming policy coverage position.\n, • Setting the claim strategy, handling in-house where possible and implementing claim prevention strategies.\n, • Selecting, instructing and managing law firms and other experts where necessary including proactive indemnity and costs management.\n, • Liaising and negotiating with clients, brokers, claimants and their representatives, including attending mediations, JSMs and court hearing.\n, • Identifying fraudulent claims and opportunities for recovery from third parties with clear evidence of strategic claims handling.\n, • Developing and managing relationships with key internal and external stakeholders.\n, • Taking referrals from delegated authority partners on coverage, strategy and reallocation to the internal claims team.\n, • Obtaining or a willingness to obtain professional qualifications; CII, CILex or equivalent.\n\n Key Requirements \n\n • Experience in handling Motor Claims, with a particular emphasis on policy coverage experience, as an insurance claims handler or within a TPA / Delegated Authority or law firm.\n, • Special investigation/ fraud experience in motor claims is advantageous.\n, • Previous experience in handling third party property damage claims under PL policies is advantageous.\n, • Experience managing claims end-to-end, including instruction of solicitors and oversight of claim strategy.\n, • Sound understanding of pre-action protocols and civil litigation.\n, • Demonstrable experience applying policy wording and assessing coverage/liability.\n, • Background in insurance claims handling or a legal environment.\n, • Strong organisational skills with the ability to manage multiple claims and prioritise effectively under pressure.\n, • Experience working with multiple stakeholders.\n\n We do not retain any personal information without your permission. Please refer to our data protection policy on our official website for more information.