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Company DescriptionVersion 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft, AWS, Oracle, Red Hat, OutSystems, Snowflake, ensuring that our customers are provided with the highest quality solutions and services. We’re an award-winning employer reflecting how our employees are at the very heart of what we do: UK & Ireland's premier AWS, Microsoft & Oracle partner 3300+ strong, 350/300m revenue business 10+ years as a Great Place to Work in Ireland & UK Best Workplace for Women in the UK & Ireland by GPTW Best Workplace for Wellbeing in the UK by GPTW We’re a core values driven company, we hire people who share our values, and we reward those who display and foster them, it’s deeply embedded within our DNA. Invest in us and we’ll invest in you!. Job DescriptionRole purposeAt Version 1, we are committed to fostering a diverse and inclusive workplace where everyone feels valued and empowered. We believe that diverse perspectives drive innovation and success. We are seeking a dynamic and results-driven Account Director to join our team. This role offers an exciting opportunity to lead strategic initiatives and drive business growth. We encourage applications from women and individuals from diverse backgrounds.The Sales Account Director is a senior-level position responsible for:Key responsibilitiesOpportunity ManagementDriving strategic business growth and profitability through effective account/sales strategies and relationship management. You will be responsible for managing strategic and enterprise accounts to achieve your targets in line with Version 1’s growth plans.Customer ManagementManaging and growing Version 1’s relationship with a portfolio of accounts. Building and maintaining strong client relationships at all levels, ensuring ongoing revenue run-rate protection, identifying new business growth opportunities, and leading an multi-disciplinary team of sales/delivery/technical professionals to meet or exceed sales targets.Contract ManagementYou will be responsible for your portfolio of account’s financial performance metrics (Revenue, TCV, IYR and Profit) and Customer advocacy metric (NPS, CSAT). You will be pivotal in ensuring the account is managed in line with contract requirements to maximize return for Version 1 alongside the delivery and commercial team.The objectives for the Sales Account Director include:Leading the contracted relationship: The Account Director will work in lock-step with the Portfolio Director to ensure the execution of contracts awarded to Version 1 – client engagement, commercials, contracting, delivery practice engagement, and project mobilization.Customer Satisfaction: ensuring a minimum customer satisfaction score (CSAT) is maintained in line with company/account objectives. The account director will sponsor Quarterly Business Reviews.Developing and implementing sales strategies: The Account Director is accountable for the development and implementation of an account plan detailing growth strategies and activities that align with the Version 1 and customer goals and objectives. This is a critical part of the role.Building and maintaining client relationships: The Account Director is responsible for building and maintaining strong relationships with clients, understanding their needs, ensuring their satisfaction with the services provided and resolving issues to maintain and strengthen customer trustLeading the account sales team: The Account Director is responsible for the performance of the multi-disciplinary teams they will lead, manage and coach the sales team to ensure sales targets and KPI’s are achieved.Maintaining existing revenue: The account director is responsible for ensuring existing forecast revenue run rate delivery (quarter on quarter/year on year) is, as a minimum maintained, but ideally growing.Identify new business opportunities: The Account Director is responsible for identifying new business opportunities within accounts and expanding the portfolio of accounts within the allocated sector (and Version 1 services) through proactive sales efforts.Meet sales targets: The Account Director is responsible for meeting or exceeding sales targets (including Revenue Delivered; TCV Closed; Net New Pipeline) and ensuring the profitability of the accounts managed in line with account P&L and company target KPI’s.Lead sales opportunities: developed both directly through our Commercial team or through our strategic technology partnerships (Microsoft, AWS, Oracle, Red Hat, Snowflake etc)Collaborate with Internal Stakeholders: The Account Director will collaborate with key team members in other departments such as Portfolio Directors, Delivery Principals, and Advisory Services, as well as various people across practice, delivery and commercial to ensure that the client's needs are being met.Stay up-to-date with industry trends: The Account Director will stay up-to-date with the latest industry trends and technologies to ensure that the company's sales strategies are effective.Provide regular reporting: The Account Director will provide regular reporting on sales activities, forecasts, and account performance to senior management.QualificationsEssential Experience & SkillsExtensive experience working in a similar role, leading a multi-disciplinary team and setting successful sales strategies within the technology industry and experience in working in a Technology Services and solutions environment with proven expertise in this area (private sector)Proven experience meeting sales targets as a team and individuallyProven experience maintaining revenue in existing accounts, generating new business within existing accounts and acquiring new logos within a sectorStrong leadership and communication skills, influencing customers and driving success within a sales teamStrong commercial and business awareness, ability to generate useful reporting metrics for the commercial team and wider businessExperience in one or more of the following, Pharmaceutical, Private Healthcare & Life Sciences sectorsStrong awareness of trends in the industryAbility to leverage network to drive new businessAdditional InformationWhy join Version 1? Share in our Success: Excellent base salary plus bonus & an opportunity to join our new V1 Equity success schemeInclusive Culture: We celebrate diversity and are committed to creating an inclusive environment for all employees. Professional Growth: We offer peer mentorship programs and career development opportunities to help you reach your full potential. Work-Life Balance: We understand the importance of work-life balance and offer flexible working arrangements. Supportive Community: Join a team that values collaboration, respect, and mutual support. At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their well-being, professional growth, and financial stability.We also offer a range of tech-related benefits, including an innovative Tech Scheme to help keep our team members up-to-date with the latest technology.We prioritise the health and safety of our employees, providing private medical and life insurance coverage, as well as free eye tests and contributions towards glasses. Our team members can also stay ahead of the curve with incentivised certifications and accreditations, including AWS, Microsoft, Oracle, and Red Hat.Our employee-designed Profit Share scheme divides a portion of our company's profits each quarter amongst employees. We are dedicated to helping our employees reach their full potential, offering Pathways Career Development Quarterly, a programme designed to support professional growth.PLUS, many more exciting benefits… drop us a note to find out more.sean.smith@version1.com #LI-SS1Video links: SummaryType: Full-timeFunction: Information TechnologyExperience level: Mid-Senior LevelIndustry: Information Technology And Services

Company DescriptionVersion 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft, AWS, Oracle, Red Hat, OutSystems, Snowflake, ensuring that our customers are provided with the highest quality solutions and services. We’re an award-winning employer reflecting how our employees are at the very heart of what we do: UK & Ireland's premier AWS, Microsoft & Oracle partner 3300+ strong, 350/300m revenue business 10+ years as a Great Place to Work in Ireland & UK Best Workplace for Women in the UK & Ireland by GPTW Best Workplace for Wellbeing in the UK by GPTW We’re a core values driven company, we hire people who share our values, and we reward those who display and foster them, it’s deeply embedded within our DNA. Invest in us and we’ll invest in you!. Job DescriptionVersion 1 is keen to recruit an experienced Account Manager to join our team. This is an exciting opportunity for an experienced Account Manager looking for a new challenge, and the opportunity to work with large scale clients.You will develop an existing portfolio of customer accounts across the public sector in a way that delivers sales and growth targets, maximises revenue whilst delivering the highest level of customer service.The role will be part of a successful team focused on Public Sector opportunities. The team is made up of salespeople, who generate new opportunities and/or lead on responses to large government tenders and Account Managers who manage opportunities into the existing customer base.QualificationsExperience working in a business development/account management environment (experience in Public Sector / Central Government is a distinct advantage)Experience in working in IT Services and technology solutions environment (rather than product)Knowledge of Public Sector tender processesInfluencing skills: the ability to get people at multiple levels to deliver what you need on time and with high quality, even though they wont report to you will be critical to the success of the roleStrong written skills in order to complete tender and internal documentation to a high standard – you must have excellent Word, Powerpoint and Excel skills. You’ll be highly attentive to detailStrong communication and interpersonal skills, with the ability to engage at all levels across an organisation internally and externallyExperience of building good customer relationshipsGood commercial awareness and sound understanding of project and business dynamicsAbility to work to tight deadlines. You’ll be capable of effective prioritisation of tasks and personal time management, while recognising and flagging issues outside area of own expertisePersonal Attributes:Customer focused with excellent communication and interpersonal skills.Excellent verbal and written communication with an agreeable phone manner.Ambitious, confident, enthusiastic individual with a “can-do” attitude.Desired QualificationsSales & Account Management experience, meeting clients and being part of verbal and written contract negotiations.Experience in developing long-term business opportunities via proposals, bids and tenders - both with Fixed Price services and T&M projects.Additional InformationWhy Version 1? At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their wellbeing, professional growth, and financial stability. Share in our success with our Quarterly Performance-Related Profit Share Scheme, where employees collectively benefit from a share of our company's profits Strong Career Progression & mentorship coaching through our Strength in Balance & Leadership schemes with a dedicated quarterly Pathways Career Development programme Flexible/remote working, Version 1 is tremendously understanding of life events and people’s individual circumstances and offer flexibility to help achieve a healthy work life balance Financial Wellbeing initiatives including; Pension, Private Healthcare Cover, Life Assurance, Financial advice and an Employee Discount scheme Employee Wellbeing schemes including Gym Discounts, Bike to Work, Fitness classes, Mindfulness Workshops, Employee Assistance Programme and much more. Generous holiday allowance, enhanced maternity/paternity leave, marriage/civil partnership leave and special leave policies Educational assistance, incentivised certifications, and accreditations, including AWS, Microsoft, Oracle, and Red Hat Reward schemes including Version 1’s Annual Excellence Awards & ‘Call-Out’ platform. Environment, Social and Community First initiatives allow you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion and belonging schemes. And many more exciting benefits… drop us a note to find out more. Version 1 is an equal opportunities employer. We are committed to building a diverse, inclusive and respectful workplace where everyone feels valued and able to thrive. We welcome applications from people of all backgrounds, identities and lived experiences, and we value the different perspectives people bring including those shaped by disability and neurodiversity. We want every candidate to have a positive and accessible recruitment experience. If you need reasonable adjustments at any stage of the process, please contact your recruiter at Version 1. We will consider all requests carefully, respectfully and confidentially. Video links: SummaryType: Full-timeFunction: Information TechnologyExperience level: Mid-Senior LevelIndustry: Information Technology And Services

hackajob is partnering directly with Version 1 to hire for this role.Company Description Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Our expertise enables our customers to navigate the rapidly changing Digital-First world we live in. We foster strong partnerships with leading technology giants including Microsoft, AWS, Oracle, Red Hat, OutSystems, and Snowflake, ensuring that our customers are provided with the highest quality solutions and services.Were an award-winning employer reflecting how our employees are at the very heart of Version 1 and what we do:UK & Ireland's premier AWS, Microsoft & Oracle partner3400+ strong, €350/£300m revenue business10+ years as a Great Place to Work in Ireland & UKBest Workplace for Women in the UK & Ireland by GPTWBest Workplace for Wellbeing in the UK by GPTWWere a core values driven company, we hire people who share our values, and we reward those who display and foster them, its deeply embedded within our DNA. Invest in us and well invest in you!Job Description As a Front-End Developer, you'll collaborate closely with Product Owners, Business Analysts, Technical Architects, UX/UI Designers and other team members to understand business requirements and drive the solution design and development of our digital products. Your role involves ensuring that the code aligns with these requirements and adheres to our architectural and front-end coding standards. Performance optimisation is key, and you'll employ best practices to enhance our applications. Additionally, you'll stay proactive by suggesting upgrades and updates to maintain modern security standards and adhere to evolving best practices in development. Your contributions extend beyond individual projects; you'll help enrich our shared component libraries by crafting modular and reusable components. Furthermore, as a valued member of our team, you'll provide mentorship to junior members and actively share your expertise across the wider team.ResponsibilitiesExperience working closely with key stakeholders across the engineering team, including Architects, Product Owners and UX designers understanding and demonstrating how written requirements translate into a technical solution.Develop interfaces for web and mobile applications and develop high-quality, efficient, reusable code and libraries for future use.Collaborate with other team members to formulate and articulate end-to-end architecture and (non-) functional designResponsible to take ownership of the Frontend digital and software platformEnsure the use of Version 1ss Agile process and frameworkInstil champion best practices within the team, including TDD, code reviews and pair programmingMentor and bring on junior members of the team.Design flexible and configurable software componentsProduce well designed, testable, maintainable, secure and efficient codeQualifications You will have an extensive background in front-end development with significant experience working with TypeScript and React. Any further experience with Next.js/Angular/Vue.js is beneficialExperience with mobile development frameworks like React Native is beneficial.Experience with GraphQL, preferably using Apollo Client with React for efficient data fetching and state management.Experience in Unit Testing with JestContinuous Integration experience (Docker)A passion for coding and keeping up to date with new technologies frameworks and techniquesExtensive experience in an Agile environmentExceptional communication skills to interact with clients and onsite and near-shore development teamsAbility to prioritise and handle several tasks at once with multiple deadlines will be importantExperience in back-end integration and any experience with backend technologies like Java/Python is an advantage.Additional Information Why Version 1?At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their wellbeing, professional growth, and financial stability.Share in our success with our Quarterly Performance-Related Profit Share Scheme, where employees collectively benefit from a share of our company's profits.Strong Career Progression & mentorship coaching through our Strength in Balance & Leadership schemes with a dedicated quarterly Pathways Career Development programme.Flexible/remote working, Version 1 is tremendously understanding of life events and peoples individual circumstances and offer flexibility to help achieve a healthy work life balance.Financial Wellbeing initiatives including; Pension, Private Healthcare Cover, Life Assurance, Financial advice and an Employee Discount scheme.Employee Wellbeing schemes including Gym Discounts, Bike to Work, Fitness classes, Mindfulness Workshops, Employee Assistance Programme and much more. Generous holiday allowance, enhanced maternity/paternity leave, marriage/civil partnership leave and special leave policies.Educational assistance, incentivised certifications, and accreditations, including AWS, Microsoft, Oracle, and Red Hat.Reward schemes including Version 1s Annual Excellence Awards & Call-Out platform.Environment, Social and Community First initiatives allow you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion and belonging schemes.And many more exciting benefits drop us a note to find out more.#LI-PR1TPBN1_UKTJ

hackajob is partnering directly with Version 1 to hire for this role.Company Description Version 1 has celebrated over 28 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Our expertise enables our customers to navigate the rapidly changing Digital-First world we live in. We foster strong partnerships with leading technology giants including Microsoft, AWS, Oracle, Red Hat, OutSystems, Snowflake, ensuring that our customers are provided with the highest quality solutions and services.We're an award-winning employer reflecting how our employees are at the very heart of Version 1 and what we do:UK & Ireland's premier AWS, Microsoft & Oracle partner3300+ strong, 350/£300m revenue business10+ years as a Great Place to Work in Ireland & UKBest Workplace for Women in the UK & Ireland by GPTWBest Workplace for Wellbeing in the UK by GPTWWe're a core values driven company, we hire people who share our values, and we reward those who display and foster them, it's deeply embedded within our DNA. Invest in us and we'll invest in you!Job Description Key Responsibilities:Proficiency in MAUI for cross-platform mobile app development.Collaborate with cross-functional teams to analyse software requirements and design solutions.Develop, test, and maintain high-quality .NET applications using C# and other relevant technologies.Participate in the entire software development lifecycle, from concept and design to testing and deployment.Troubleshoot application issues, ensuring optimal performance and reliability.Keep up-to-date with industry trends and best practices in software development.Qualifications Expertise in MAUI for cross-platform development.Experience in .NET development.Strong knowledge of C# and the .NET framework 7.0, LINQ Queries.Familiarity with database design and SQL.Proficiency in version control systems (e.g., Git).Excellent problem-solving and communication skills.Ability to work collaboratively in a team environment.Additional Information Why Version 1?At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their wellbeing, professional growth, and financial stability.Share in our success with our Quarterly Performance-Related Profit Share Scheme, where employees collectively benefit from a share of our company's profits.Strong Career Progression & mentorship coaching through our Strength in Balance & Leadership schemes with a dedicated quarterly Pathways Career Development programme.Flexible/remote working, Version 1 is tremendously understanding of life events and people's individual circumstances and offer flexibility to help achieve a healthy work life balance.Financial Wellbeing initiatives including; Pension, Private Healthcare Cover, Life Assurance, Financial advice and an Employee Discount scheme.Employee Wellbeing schemes including Gym Discounts, Bike to Work, Fitness classes, Mindfulness Workshops, Employee Assistance Programme and much more. Generous holiday allowance, enhanced maternity/paternity leave, marriage/civil partnership leave and special leave policies.Educational assistance, incentivised certifications, and accreditations, including AWS, Microsoft, Oracle, and Red Hat.Reward schemes including Version 1's Annual Excellence Awards & 'Call-Out' platform.Environment, Social and Community First initiatives allow you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion and belonging schemes.And many more exciting benefits... drop us a note to find out more.Video links:TPBN1_UKTJ

hackajob is partnering directly with Version 1 to hire for this role. Company Description Version 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft, AWS, Oracle, Red Hat, OutSystems, Snowflake, ensuring that our customers are provided with the highest quality solutions and services. We're an award-winning employer reflecting how our employees are at the very heart of what we do: UK & Ireland's premier AWS, Microsoft & Oracle partner 3300+ strong, 350/£300m revenue business 10+ years as a Great Place to Work in Ireland & UK Best Workplace for Women in the UK & Ireland by GPTW Best Workplace for Wellbeing in the UK by GPTW We're a core values driven company, we hire people who share our values, and we reward those who display and foster them, it's deeply embedded within our DNA. Invest in us and we'll invest in you!. Job Description Architecting software solutions using the Microsoft Azure stack primarily, with scope to work with Open Source technology where appropriate (70% technical development and 30% management split) Helping to build and lead an effective, cross-functional squad practising agile ways of working (Scrum, DevSecOps, Design Sprints) in tight collaboration with local and remote teams. Making decisions about the appropriate use of the stack (including C#/.NET, Logic Apps, Service Fabric, Data Factory, Data Flow, etc.) to deliver maintainable, extensible outcomes for our customers while avoiding technology proliferation. Active participation within a highly collaborative tribe of software engineering professionals, ensuring alignment on standards and ways of working. Qualifications Experienced in .Net and C# development Current ability to act as a Lead .Net Developer and experience at this level is essential with line management or the ability to supervisor other developers Experience of RESTful services Code review experience Experience of Cloud applications development in Azure, AWS, Oracle Cloud or another Cloud platform Architectural design and experience of creating solutions for Cloud-based applications API Development experience Agile experience and Scrum team delivery experience Please note: This role is only open to candidates based in Northern Ireland. Additional Information Why Version 1? At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their wellbeing, professional growth, and financial stability. Share in our success with our Quarterly Performance-Related Profit Share Scheme, where employees collectively benefit from a share of our company's profits Strong Career Progression & mentorship coaching through our Strength in Balance & Leadership schemes with a dedicated quarterly Pathways Career Development programme Flexible/remote working, Version 1 is tremendously understanding of life events and people's individual circumstances and offer flexibility to help achieve a healthy work life balance Financial Wellbeing initiatives including; Version 1 Pension with a 5% employee-matched contribution, Private Healthcare Cover, Life Assurance, Financial advice and an Employee Discount scheme Employee Wellbeing schemes including Gym Discounts, Bike to Work, Fitness classes, Mindfulness Workshops, Employee Assistance Programme and much more. 24 days holiday allowance plus Public Holidays, enhanced maternity/paternity leave, marriage/civil partnership leave and special leave policies Educational assistance, incentivised certifications, and accreditations, including AWS, Microsoft, Oracle, and Red Hat Reward schemes including Version 1's Annual Excellence Awards & quarterly Star Awards. Environment, Social and Community First initiatives allow you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion and belonging schemes. And many more exciting benefits... drop us a note to find out more. Version 1 is an equal opportunities employer We are committed to building a diverse, inclusive and respectful workplace where everyone feels valued and able to thrive. We welcome applications from people of all backgrounds, identities and lived experiences, and we value the different perspectives people bring including those shaped by disability and neurodiversity. We want every candidate to have a positive and accessible recruitment experience. If you need reasonable adjustments at any stage of the process, please contact . We will consider all requests carefully, respectfully and confidentially. TPBN1_UKTJ

hackajob is partnering directly with Version 1 to hire for this role. Company Description Version 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft, AWS, Oracle, Red Hat, OutSystems, Snowflake, ensuring that our customers are provided with the highest quality solutions and services. ?Were an award-winning employer reflecting how our employees are at the very heart of what we do: • UK & Ireland's premier AWS, Microsoft & Oracle partner, • 3300+ strong, €350/£300m revenue business, • 10+ years as a Great Place to Work in Ireland & UK, • Best Workplace for Women in the UK & Ireland by GPTW, • Best Workplace for Wellbeing in the UK by GPTW Were a core values [link to values] driven company, we hire people who share our values, and we reward those who display and foster them, its deeply embedded within our DNA. Invest in us and well invest in you! Job Description Our ASPIRE Global Service Centre is the central hub of our Service Management operations. Beyond a traditional Service Desk, it stands as the central authority and shared service delivery hub, orchestrating all operational workflows, processes, procedures, and tooling. Its a core delivery component of the Version 1 ASPIRE Managed Services offering that places AI, continuous improvement and business innovation at the heart of everything Version 1 does. With a focus on supporting self-service and automation, we utilise the best digital capabilities of the ServiceNow ITSM tooling product to provide the very best experience to our customers. We are looking for a skilled and results-oriented Onsite Support Analyst based in Belfast, working remotely and supporting customers in Dublin and London. Occasional travel to customer sites will be required, when not providing remote support. Your responsibilities will include delivering prompt and professional assistance to resolve IT-related challenges, enabling your colleagues and customers to remain productive and achieve their goals. With a strong focus on delivering exceptional customer service, you will apply your technical expertise to ensure a dependable IT infrastructure. Whether addressing first-level issues, escalating complex problems, or performing maintenance tasks, you will be dedicated to maintaining an efficient and seamless IT environment. The ideal candidate will play a pivotal role in resolving advanced technical issues within Azure, AWS, Microsoft Office, and Windows service environments. This position requires in-depth knowledge of cloud technologies, outstanding problem-solving abilities, and a commitment to providing unparalleled support. Attendance at the relevant Version 1 office will be expected on an ad-hoc basis. Key Responsibilities: • Serve as the first point of contact for technical support via phone, email, or chat., • Log and manage incidents, service requests, and queries in the ServiceNow ITSM or Customer systems., • Perform initial triage, diagnosis and troubleshooting for IT issues, including hardware, software, Audio Visual, and network problems., • Ensure timely resolution of incidents in line with Service Level Agreements (SLAs)., • Maintain accurate documentation of incidents, resolutions, and troubleshooting steps., • Contribute to the development and maintenance of the IT knowledge base., • Deliver excellent customer service and build strong relationships with end-users., • Monitor system performance and identify potential issues proactively., • Conduct routine health checks of systems, applications, and networks to ensure optimal performance., • Monitor and manage system alerts to address potential issues before they escalate., • Set up and configure new laptops, mobile devices, and peripherals., • Liaise with 3rd party suppliers (i.e. Couriers, Vendors), • Manage user accounts, permissions, and access rights., • Install, update, and patch software applications according to company policy., • Maintain inventory of IT equipment and manage equipment lifecycle., • Perform scheduled maintenance, such as software updates, patch installations, and backups., • Support audio/visual equipment for meeting rooms and company events., • Collaborate with other IT teams to address complex or recurring problems., • Test business continuity measures, including disaster recovery plans, to ensure readiness., • Review and refine service desk documentation and processes regularly for efficiency and accuracy., • Participate in IT projects, such as system upgrades or deployments, when required., • Collaborate with other IT team members to ensure timely resolution of issues and continuous improvement of service delivery., • Participate in ongoing training and development to stay current with IT trends and technologies., • Package and deploy routine security updates. Remote support with occasional travel to customer sites in Dublin and London Full time position 08:00hrs to 18:00hrs working days except Bank Holidays. Covering early and late support hours on local rota. Working from Home or Version 1 office when not on Customer site. Qualifications Skills, Education & Qualifications: • Minimum of 2-5 years of experience in deskside support., • Strong customer service orientation with excellent communication skills., • Ability to explain technical concepts to non-technical users., • Experience with service desk management tools (e.g., ServiceNow)., • Knowledge of ITIL frameworks and best practices; ITIL v4 certification preferred., • Strong communication, interpersonal, and problem-solving abilities., • Customer-focused mindset with a commitment to delivering high-quality support., • Strategic thinking and decision-making., • Ability to manage multiple priorities and meet deadlines., • Adaptability to evolving technologies and processes., • Strong analytical and reporting skills., • Strong understanding of IT infrastructure, systems, and troubleshooting methodologies., • Operating Systems: Expertise in Windows, macOS, and mobile OS platforms (Android/iOS), • Hardware & Software Troubleshooting: Diagnosing and resolving complex issues across desktops, laptops, peripherals, and enterprise applications, • Cloud & Virtualisation: Proficiency in Azure, AWS, VMware, and Citrix environments, including virtual desktop infrastructure (VDI) and cloud-based endpoint management, • Networking: Strong understanding of TCP/IP, DNS, DHCP, VPNs, and firewalls; often CCNA or equivalent certified, • Security & Compliance: Familiarity with endpoint protection tools (e.g. Sophos, Carbon Black), patching cycles, encryption, and identity/access management, • Automation & Scripting: Experience with PowerShell, Bash, or Python for automating tasks and managing configurations, • Application Packaging: Microsoft Intune: Knowledge and experience associated with Patch My PC, Windows Installer (MSI), PowerShell Scripting, InstallShield / WiX Toolset / AdminStudio, Linux & macOS, Mobile Platforms (iOS/Android), Active Directory & Group Policy, • Experience with remote support tools., • Proficiency in Azure Active Directory and Group Policy Support., • Ability to lift and transport equipment., • Mobility to access various office areas, including under desks and in server/Comms rooms., • May require occasional after-hours support for critical issues or scheduled maintenance. Additional Information Why Version 1? At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their wellbeing, professional growth, and financial stability. • Share in our success with our Quarterly Performance-Related Profit Share Scheme, where employees collectively benefit from a share of our company's profits, • Strong Career Progression & mentorship coaching through our Strength in Balance & Leadership schemes with a dedicated quarterly Pathways Career Development programme, • Flexible/remote working, Version 1 is tremendously understanding of life events and peoples individual circumstances and offer flexibility to help achieve a healthy work life balance, • Financial Wellbeing initiatives including; Pension, Private Healthcare Cover, Life Assurance, Financial advice and an Employee Discount scheme, • Employee Wellbeing schemes including Gym Discounts, Bike to Work, Fitness classes, Mindfulness Workshops, Employee Assistance Programme and much more. Generous holiday allowance, enhanced maternity/paternity leave, marriage/civil partnership leave and special leave policies, • Educational assistance, incentivised certifications, and accreditations, including AWS, Microsoft, Oracle, and Red Hat, • Reward schemes including Version 1s Annual Excellence Awards & Call-Out platform., • Environment, Social and Community First initiatives allow you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion and belonging schemes. And many more exciting benefits drop us a note to find out more. Version 1 is an equal opportunities employer. We are committed to building a diverse, inclusive and respectful workplace where everyone feels valued and able to thrive. We welcome applications from people of all backgrounds, identities and lived experiences, and we value the different perspectives people bring. We want every candidate to have a positive and accessible recruitment experience. If you need reasonable adjustments at any stage of the process, please contact [recruiter email address]at Version 1. We will consider all requests carefully, respectfully and confidentially. Video links: [EM1]Please add the email address for the lead recruiter JBRP1_UKTJ

hackajob is partnering directly with Version 1 to hire for this role. Company Description Version 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft, AWS, Oracle, Red Hat, OutSystems, Snowflake, ensuring that our customers are provided with the highest quality solutions and services. We're an award-winning employer reflecting how our employees are at the very heart of what we do: • UK & Ireland's premier AWS, Microsoft & Oracle partner, • 3300+ strong, 350/£300m revenue business, • 10+ years as a Great Place to Work in Ireland & UK, • Best Workplace for Women in the UK & Ireland by GPTW, • Best Workplace for Wellbeing in the UK by GPTW We're a core values driven company, we hire people who share our values, and we reward those who display and foster them, it's deeply embedded within our DNA. Invest in us and we'll invest in you!. Job Description Role Overview As a Service Delivery Manager, you will be responsible for managing client relationships and ensuring the successful delivery of services. You will collaborate closely with customers, the wider Service Delivery team, and Technical Consultants to deliver high-quality outcomes and drive customer satisfaction. Roles & Responsibilities • Service Reporting: Produce both customer and internal service reporting., • Service Reviews: Conduct regular reviews with customers., • Customer Management: Handle escalations, issues, problems, and requirements., • Financial Management: Oversee invoicing and financial aspects of assigned accounts., • Forecasting: Perform monthly forecasting of project costs and revenue, understanding gaps and putting corrective measures in place, as appropriate., • Compliance: Ensure ISO20000 compliance and best practices., • Service Improvement: Identify and implement continual service improvement initiatives., • Risk Management: Manage business risk and ensure business continuity., • Customer Satisfaction: Achieve targets and drive improvement initiatives., • Business Development: Explore and drive opportunities for new or additional work within existing customers. Qualifications Qualifications, Essential skills and Experience • Experience: 8+ years in Service Delivery Management., • Language: Fluency in English., • Communication: Strong verbal and written communication skills., • Customer Service: Proven experience in customer service and relationship management., • Analytical Skills: Strong analytical abilities., • Revenue Generation: Track record of driving revenue opportunities., • Process Orientation: Ability to work within a process-driven environment., • Forecasting: Experience in monthly forecasting of financials., • Initiative: Self-starter with the ability to drive assignments and escalate when necessary., • Teamwork: Team player with a strong customer-centric ethos., • ITIL Skills: ITIL v4 certified with strong skills in Service Design, Operations and Transition Additional Information Why Version 1? At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their wellbeing, professional growth, and financial stability. • Share in our success with our Quarterly Performance-Related Profit Share Scheme, where employees collectively benefit from a share of our company's profits, • Strong Career Progression & mentorship coaching through our Strength in Balance & Leadership schemes with a dedicated quarterly Pathways Career Development programme, • Flexible/remote working, Version 1 is tremendously understanding of life events and people's individual circumstances and offer flexibility to help achieve a healthy work life balance, • Financial Wellbeing initiatives including; Pension, Private Healthcare Cover, Life Assurance, Financial advice and an Employee Discount scheme, • Employee Wellbeing schemes including Gym Discounts, Bike to Work, Fitness classes, Mindfulness Workshops, Employee Assistance Programme and much more. Generous holiday allowance, enhanced maternity/paternity leave, marriage/civil partnership leave and special leave policies, • Educational assistance, incentivised certifications, and accreditations, including AWS, Microsoft, Oracle, and Red Hat, • Reward schemes including Version 1's Annual Excellence Awards & 'Call-Out' platform., • Environment, Social and Community First initiatives allow you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion and belonging schemes. And many more exciting benefits... drop us a note to find out more. Version 1 is an equal opportunities employer. We are committed to building a diverse, inclusive and respectful workplace where everyone feels valued and able to thrive. We welcome applications from people of all backgrounds, identities and lived experiences, and we value the different perspectives people bring including those shaped by disability and neurodiversity. We want every candidate to have a positive and accessible recruitment experience. If you need reasonable adjustments at any stage of the process, please contact your recruiter at Version 1. We will consider all requests carefully, respectfully and confidentially. Video links: JBRP1_UKTJ

hackajob is partnering directly with Version 1 to hire for this role. Company Description Version 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft, AWS, Oracle, Red Hat, OutSystems, Snowflake, ensuring that our customers are provided with the highest quality solutions and services. We're an award-winning employer reflecting how our employees are at the very heart of what we do: UK & Ireland's premier AWS, Microsoft & Oracle partner 3300+ strong, 350/£300m revenue business 10+ years as a Great Place to Work in Ireland & UK Best Workplace for Women in the UK & Ireland by GPTW Best Workplace for Wellbeing in the UK by GPTW We're a core values driven company, we hire people who share our values, and we reward those who display and foster them, it's deeply embedded within our DNA. Invest in us and we'll invest in you! Job Description Version 1 are one of a handful of AWS Premier Consulting Partners, which is the highest tier of AWS Partnership available. You will be working for the AWS Practice which consists of experienced Architects, DevOps Engineers and Consultants. The customer engagements are varied and the exposure to modern technologies is always present. You will work in a mixture of teams to deliver solutions to major customers across Europe. Version 1 invests in its people and you will be supported to take Associate, Professional and Specialty certifications and additional training that is relevant to your role. We have a successful learning and development programme that provides opportunities to undertake training and certifications through the learning platform of your choice. As an Amazon Web Services (AWS) Cloud Architect, you will assist in implementing and supporting large-scale cloud implementations on AWS. Other duties include architecting and implementing cloud solutions for different applications, automating cloud operations and cloud deployments. Responsibilities Improve cloud capability by creating and implementing cloud application patterns Design and implement approaches to move applications and workloads to the cloud Work closely with business leads and product owners to understand solution requirements and identify architectural patterns Monitor compliance of cloud resources against industry guardrails and best practices Research and propose solutions for AWS data transformation, data connections, operational frameworks and application integration Work closely with lead architects and engineers to create and maintain architectural templates and operational artefacts Work with DevOps and engineering teams to develop solutions Contribute to proposals through technical expertise Share technical expertise and guidance across the organisation Qualifications Essential Criteria Experience & Cloud Architecture 5-7 years of hands-on experience working with AWS Cloud Proven experience working as an AWS Architect Demonstrable experience conducting AWS Well-Architected Framework Reviews Cloud Platforms & Kubernetes Proven experience designing, building, deploying and operating production-grade EKS/Kubernetes clusters Experience delivering highly regulated, secure, scalable, multi-tenant platforms Demonstrated understanding of secure-by-design cloud architectures DevOps / DevSecOps Demonstrated knowledge of DevOps and DevSecOps methodologies Experience implementing fully automated CI/CD pipelines, specifically using GitHub Actions Hands-on experience embedding security controls throughout the delivery pipeline Infrastructure & Automation Infrastructure as Code experience using Terraform Experience using Helm Charts Proficiency in Python and Bash scripting Hands-on Linux experience (RHEL, CentOS) Preferred Criteria Certifications AWS Certifications at Associate and/or Professional level Security & Engineering Security engineering experience and awareness Previous hands-on engineering background Experience with CDK, TypeScript and/or advanced Terraform usage Software Development Experience with at least one software development language such as: Python Node.js Java .NET Collaboration & Development Experience keeping up to date with modern cloud technologies Experience mentoring or supporting the development of colleagues Experience working effectively within collaborative engineering teams Additional Information At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their wellbeing, professional growth, and financial stability. Share in our success with our Quarterly Performance-Related Profit Share Scheme, where employees collectively benefit from a share of our company's profits Strong Career Progression & mentorship coaching through our Strength in Balance & Leadership schemes with a dedicated quarterly Pathways Career Development programme Flexible/remote working, Version 1 is tremendously understanding of life events and people's individual circumstances and offer flexibility to help achieve a healthy work life balance Financial Wellbeing initiatives including; Version 1 Pension with a 5% employee-matched contribution, Private Healthcare Cover, Life Assurance, Financial advice and an Employee Discount scheme Employee Wellbeing schemes including Gym Discounts, Bike to Work, Fitness classes, Mindfulness Workshops, Employee Assistance Programme and much more. 24 days holiday allowance plus Public Holidays, enhanced maternity/paternity leave, marriage/civil partnership leave and special leave policies Educational assistance, incentivised certifications, and accreditations, including AWS, Microsoft, Oracle, and Red Hat Reward schemes including Version 1's Annual Excellence Awards & quarterly Star Awards. Environment, Social and Community First initiatives allow you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion and belonging schemes. And many more exciting benefits... drop us a note to find out more. Version 1 is an equal opportunities employer We are committed to building a diverse, inclusive and respectful workplace where everyone feels valued and able to thrive. We welcome applications from people of all backgrounds, identities and lived experiences, and we value the different perspectives people bring including those shaped by disability and neurodiversity. We want every candidate to have a positive and accessible recruitment experience. If you need reasonable adjustments at any stage of the process, please contact . We will consider all requests carefully, respectfully and confidentially. TPBN1_UKTJ

hackajob is partnering directly with Version 1 to hire for this role. Company Description Version 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft, AWS, Oracle, Red Hat, OutSystems, Snowflake, ensuring that our customers are provided with the highest quality solutions and services. We're an award-winning employer reflecting how our employees are at the very heart of what we do: • UK & Ireland's premier AWS, Microsoft & Oracle partner, • 3300+ strong, 350/£300m revenue business, • 10+ years as a Great Place to Work in Ireland & UK, • Best Workplace for Women in the UK & Ireland by GPTW, • Best Workplace for Wellbeing in the UK by GPTW We're a core values driven company, we hire people who share our values, and we reward those who display and foster them, it's deeply embedded within our DNA. Invest in us and we'll invest in you!. Job Description Version 1 is keen to recruit an experienced Account Manager to join our team. This is an exciting opportunity for an experienced Account Manager looking for a new challenge, and the opportunity to work with large scale clients. You will develop an existing portfolio of customer accounts across the public sector in a way that delivers sales and growth targets, maximises revenue whilst delivering the highest level of customer service. The role will be part of a successful team focused on Public Sector opportunities. The team is made up of salespeople, who generate new opportunities and/or lead on responses to large government tenders and Account Managers who manage opportunities into the existing customer base. Qualifications • Experience working in a business development/account management environment (experience in Public Sector / Central Government is a distinct advantage), • Experience in working in IT Services and technology solutions environment (rather than product), • Knowledge of Public Sector tender processes, • Influencing skills: the ability to get people at multiple levels to deliver what you need on time and with high quality, even though they wont report to you will be critical to the success of the role, • Strong written skills in order to complete tender and internal documentation to a high standard - you must have excellent Word, Powerpoint and Excel skills. You'll be highly attentive to detail, • Strong communication and interpersonal skills, with the ability to engage at all levels across an organisation internally and externally, • Experience of building good customer relationships, • Good commercial awareness and sound understanding of project and business dynamics, • Ability to work to tight deadlines. You'll be capable of effective prioritisation of tasks and personal time management, while recognising and flagging issues outside area of own expertise Personal Attributes: • Customer focused with excellent communication and interpersonal skills., • Excellent verbal and written communication with an agreeable phone manner., • Ambitious, confident, enthusiastic individual with a "can-do" attitude. Desired Qualifications • Sales & Account Management experience, meeting clients and being part of verbal and written contract negotiations., • Experience in developing long-term business opportunities via proposals, bids and tenders - both with Fixed Price services and T&M projects. Additional Information Why Version 1? At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their wellbeing, professional growth, and financial stability. • Share in our success with our Quarterly Performance-Related Profit Share Scheme, where employees collectively benefit from a share of our company's profits, • Strong Career Progression & mentorship coaching through our Strength in Balance & Leadership schemes with a dedicated quarterly Pathways Career Development programme, • Flexible/remote working, Version 1 is tremendously understanding of life events and people's individual circumstances and offer flexibility to help achieve a healthy work life balance, • Financial Wellbeing initiatives including; Pension, Private Healthcare Cover, Life Assurance, Financial advice and an Employee Discount scheme, • Employee Wellbeing schemes including Gym Discounts, Bike to Work, Fitness classes, Mindfulness Workshops, Employee Assistance Programme and much more. Generous holiday allowance, enhanced maternity/paternity leave, marriage/civil partnership leave and special leave policies, • Educational assistance, incentivised certifications, and accreditations, including AWS, Microsoft, Oracle, and Red Hat, • Reward schemes including Version 1's Annual Excellence Awards & 'Call-Out' platform., • Environment, Social and Community First initiatives allow you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion and belonging schemes. And many more exciting benefits... drop us a note to find out more. Version 1 is an equal opportunities employer. We are committed to building a diverse, inclusive and respectful workplace where everyone feels valued and able to thrive. We welcome applications from people of all backgrounds, identities and lived experiences, and we value the different perspectives people bring including those shaped by disability and neurodiversity. We want every candidate to have a positive and accessible recruitment experience. If you need reasonable adjustments at any stage of the process, please contact your recruiter at Version 1. We will consider all requests carefully, respectfully and confidentially. Video links: JBRP1_UKTJ

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