Desktop Support Engineer - Spanish Speaking
5 days ago
Grimsby
Advancing People Multilingual Recruitment Specialists are now recruiting for a Spanish speaking Desktop Support Engineer on behalf of a leading Spanish based IT Consultancy. \n This role is on-site working for a client in Grimsby, Lincolnshire \n This is an excellent opportunity for an experienced IT support professional to join a corporate environment, providing hands-on technical support to users and working closely with Service Desk and specialist IT teams. \n Roles & Responsibilities: \n\n • Provide on-site IT support, resolving incidents, service requests and user queries.\n, • Act as the first point of contact for users requiring hands-on technical assistance.\n, • Install, configure, replace and maintain computers, peripherals and workplace equipment.\n, • Provide support for laptops, desktops, docking stations, printers and other IT equipment.\n, • Support meeting rooms, video conferencing systems, audiovisual equipment and collaboration technology.\n, • Record and maintain accurate information on incidents and requests using the company's ITSM system.\n, • Carry out regular checks of meeting rooms and audiovisual equipment.\n\n Person Specification: \n\n • Fluent in Spanish \n, • Excellent communication and interpersonal skills with a strong customer-service focus.\n, • Strong troubleshooting and problem-solving abilities.\n, • Experience diagnosing, prioritising and resolving IT incidents, with a focus on first-time resolution.\n, • Solid knowledge and experience with: Microsoft 365, including Teams, Outlook and SharePoint.\n, • Comfortable with Windows/user operating systems.\n, • Laptops, desktops, peripherals, printers and docking stations\n, • Wi-Fi, VPN and remote access.\n, • Experienced with ITSM and/or ticketing systems.\n\n This is a full-time position offering an annual salary of £40,000 - £45,000 + excellent company benefits. \n Apply now! \n Advancing People Multilingual - Recruitment Specialists \n Advancing People Multilingual Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.