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  • Head Waiter
    Head Waiter
    2 hours ago
    £16.5–£17.5 hourly
    Full-time
    South Kensington, London

    Join our prestigious team at Firmdale Hotels and embark on an extraordinary journey of hospitality excellence. At our renowned Number Sixteen Hotel, we're seeking a dynamic individual to fill the pivotal role of Head Waiter. As a Head Waiter, you'll be at the forefront of our guests' experience, embodying our commitment to exceptional service and culinary passion. From seamlessly managing multiple tables to providing personalised recommendations, you'll thrive in our fast-paced environment where attention to detail is paramount. Responsibilities: • Engage with guests warmly, taking orders, offering expert recommendations, and ensuring timely delivery of their culinary delights., • Demonstrate finesse in processing payments and promptly fulfilling any guest requests with efficiency and flair., • Champion our commitment to excellence by maintaining impeccable standards of service and hospitality at all times., • Collaborate seamlessly with our dynamic team to uphold the reputation of our bustling restaurant as a beacon of culinary excellence., • Utilize your exceptional organizational and communication skills to orchestrate flawless dining experiences for our discerning clientele What you Need: • Ability to thrive under pressure, turning challenges into opportunities to exceed expectations., • A genuine passion for gastronomy, coupled with a keen eye for quality and presentation., • Proven experience in high-volume, fast-paced restaurant environments, where adaptability is key., • An unwavering dedication to delivering unparalleled customer service, leaving a lasting impression on every guest., • Outstanding organizational skills, ensuring smooth operations even in the busiest of services., • A collaborative spirit and excellent communication skills, essential for fostering a cohesive team environment where excellence is the standard. What We Offer: • Competitive hourly rate of £16.50 to £17.50, inclusive of service charge., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Complimentary meals on shift, • Flexible scheduling without split shifts, • Paid overtime for working Bank Holidays, • Enhanced holiday allowance based on length of service, • Ongoing training, professional development, and fully funded English lessons, • Refer a friend bonus and earn over £500, • Access to Stream, our financial wellbeing app - access your earnings before pay day, automate your savings and be supported with financial coaching, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Dry cleaning service for uniform and discounted personal items, • Regular social events, team activities, and fitness sessions, • One paid volunteering day, every year, • Annual long service awards with rewards at key milestones, • Season ticket loan for convenient commuting, • Cycle to work scheme, • And much more!... About Us Situated in the heart of South Kensington, Number Sixteen is part of our Townhouse Collection, a carefully curated group of hotels in some of London's most coveted residential neighbourhoods. Behind its elegant white stucco façade, you'll find 41 individually designed bedrooms, a beautiful light-filled Orangery and a leafy courtyard garden, all just a short stroll from Kensington Gardens and the Victoria & Albert Museum. This is a hotel that offers something genuinely rare: a sense of calm and intimacy in the middle of one of the world's great cities. We look for people who share that attention to detail and who find real fulfilment in making guests feel truly at home. You'll be joining an award-winning team: • Sunday Times Best Places to Work 2024, 2025 & 2026, • One Michelin Key, 2024, 2025, • One AA Rosette for Culinary Excellence, The Orangery, 2026, • Best Afternoon Tea, Country & Townhouse, 2024, • Best Boutique Hotels in London, The Times, 2024, • Best Garden Hotel, Brighter Kensington and Chelsea Awards, 2025, • Best Garden Hotel, The London Garden Society, 2023 You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/ Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage

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  • Telesales Operative
    Telesales Operative
    2 days ago
    £12.71–£14.71 hourly
    Full-time
    London

    About the Role Caffè Concerto is looking for a confident, commercially minded and customer-focused Cake Studio Telesales Executive. This is not simply a call-answering role. You will be responsible for turning customer enquiries into sales, understanding cake requirements, advising customers on the right product and price, and working closely with our chefs and cake production team to make sure orders are clear, achievable and profitable. Our range includes standard cakes, customised cakes, novelty cakes, bespoke cakes and wedding cakes. You will need to understand the difference between these requests, recognise when a cake requires additional chef input and communicate the customer's requirements accurately. Key Responsibilities Cake Sales * Handle telephone and online cake enquiries professionally. * Understand the customer's occasion, requirements, portions, design, deadline and budget. * Recommend the most suitable cake and explain pricing confidently. * Understand cake complexity and work with the chef when a quotation requires additional input. * Convert enquiries into confirmed sales. * Follow up quotations and enquiries to maximise conversion. * Upsell and cross-sell suitable products such as candles, slices, decorations, celebration products and canapés. * Identify opportunities for repeat sales around birthdays, anniversaries and other occasions. Customer Service & Complaints * Handle customer complaints calmly, professionally and patiently. * Deal confidently with frustrated or aggressive customers without becoming confrontational. * Investigate problems before offering solutions. * Take ownership of customer issues and escalate appropriately when required. * When a cake or order mistake occurs, focus on finding a solution and turning a negative experience into an opportunity to recover the customer's trust and retain their business. * Record recurring complaints and customer feedback to help improve the operation. * Maintain professional boundaries when dealing with abusive behaviour. Teamwork Strong relationships with the cake studio team are essential. * Build and maintain a good working relationship with chefs, cake designers and production staff. * Communicate customer requirements clearly and accurately. * Respect the chef's technical knowledge while representing the customer's needs. * Work collaboratively when solving difficult or last-minute customer requests. * Avoid creating unnecessary conflict between customers, sales and production. * Understand that successful cake sales depend on good cooperation between the sales and kitchen teams. Additional Sales & Reservations The role may also include: * Taking table reservations for Caffè Concerto shops. * Handling general customer enquiries. * Selling additional restaurant and celebration products. * Identifying opportunities to increase the value of each customer interaction. Administration & Reporting * Maintain accurate customer, quotation and order records. * Track enquiries, sales, follow-ups and lost opportunities. * Prepare basic sales reports. * Monitor conversion rates and average order value. * Provide management with useful customer feedback and sales information. What We Are Looking For * Experience in telesales, telephone sales, hospitality sales, reservations or a similar customer-facing role. * Excellent communication and listening skills. * Strong sales, upselling and negotiation ability. * Confidence discussing prices and customer budgets. * Good numerical skills and an understanding of portions and pricing. * Excellent attention to detail. * Patient and calm under pressure. * Confident handling complaints and difficult customers. * Commercially aware and focused on both sales and profitability. * Able to build strong relationships with chefs and operational teams. * Organised and able to manage multiple enquiries simultaneously. * Comfortable using email, spreadsheets and sales/order systems. Cake, bakery, patisserie, hospitality, wedding/event or bespoke product sales experience is an advantage. The Right Person We need someone who can take a customer from: “I need a cake” → understand what they actually want → recommend the right solution → establish the budget → price it correctly → close the sale → communicate it clearly to the chef → follow up → create the next sales opportunity. The successful candidate should be a salesperson, problem-solver and relationship builder, not simply someone who answers the telephone. You will be measured on sales conversion, average order value, upselling, follow-up, customer service, order accuracy and teamwork.

    Immediate start!
    No experience
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  • Sales Professional
    Sales Professional
    3 days ago
    £1200–£3000 monthly
    Full-time
    White City, Hammersmith and Fulham

    .Join the Most Luxurious Bedding Brand in the UK – Become a Luxury Brand Ambassador at Imperial Bamboo! Are you ready to work for one of the most talked-about and admired luxury brands in the UK? Do you have a magnetic personality, love to engage with people, and thrive in a fast-paced retail environment? This is not just a job – it’s a chance to represent a brand that redefines sleep luxury! At Imperial Bamboo, we specialise in exquisitely crafted bamboo mattresses, pillows, and bed linen – bringing comfort, style, and sustainability into the homes of thousands across the UK. As demand grows, so does our team – and we’re looking for vibrant, passionate, and confident individuals to join our retail family. Why This Role is Unmissable: We’re not just hiring a Retail Sales Consultant – we’re looking for our next Luxury Brand Ambassador, someone who embodies elegance, passion, and excellence. This is your opportunity to shine on one of the UK’s most prestigious retail stages: Westfield Stratford, London. What You'll Do – and Love Doing: Represent the Imperial Bamboo brand with confidence, style, and expertise Provide VIP-level customer service to every guest – make their experience unforgettable Become a product expert – passionately explaining the benefits of our luxurious bamboo bedding Meet and exceed sales goals – we reward success generously Maintain a stunning, on-brand display that showcases the beauty of our collection Manage your till, stock, and daily sales like a pro Support team success with collaboration, ideas, and positive energy What We’re Looking For: A naturally engaging personality and strong people skills A proven background in retail or sales (luxury retail is a bonus) Passion for bedding, home design, wellness, or luxury lifestyle products Organised, proactive, and focused on delivering a 5-star experience Excellent presentation, communication, and attention to detail What You’ll Get: A competitive salary + performance-based bonuses This role is self employed job working times 5 days per week ,the salary is build up from daily payment + high commision Training and support to help you succeed and grow An inspiring work environment with a luxury brand that’s going places The chance to be part of a brand people love and trust Location: Westfield White City, London( in front of White house company store) Schedule: Full-time, 5 days per week If you’re driven, stylish, and ready to turn every interaction into a luxury experience, then this is the opportunity you've been waiting for. Apply now – join Imperial Bamboo and help shape the future of luxury bedding in the UK. Due to the high number of applications expected, we will only contact shortlisted candidates. Thank you for your understanding. MINIMUM 40 HOURS REQUIRED FOR THE JOB ROLE

    No experience
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  • Assistant Manager
    Assistant Manager
    3 days ago
    £14–£15 hourly
    Full-time
    South Kensington, London

    G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary We are seeking a motivated and experienced individual to join our team as an Assistant Manager in the Specialty Coffee Industry. You will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities • Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management., • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues., • Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment., • Implement operational strategies to achieve sales targets, maximize profitability, and drive business growth., • Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability., • Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment., • Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements • Previous experience in the specialty coffee industry or a similar management role., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with a track record of effectively managing and developing a team., • Exceptional customer service skills with a friendly and approachable attitude., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment., • Strong problem-solving abilities and the capacity to make sound decisions under the pressure., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork., • Food handling certification and knowledge of health and safety regulations is a plus.

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  • Bar Supervisor
    Bar Supervisor
    3 days ago
    Full-time
    London

    Pachamama Group was set up in October 2014 with a mission to introduce inspiring hospitality concepts across the globe by doing it our way and making the impossible possible. Each restaurant concept is built to be a space where guests can enjoy offerings from diverse locales, in an environment that takes them away on a culinary journey. Bottarga, born from a series of summers spent wandering the Greek islands, the newest addition to the Pachamama Group is a love letter to their vibrant cuisine and endless love for feta cheese. As Bar Supervisor, you are responsible for the day-to-day operation, organisation and performance of the bar within your venue. The role focuses on leading the bar team, maintaining exceptional standards at all times, and managing all bar and wine-related operations, including ordering, stock control, stock counts and MarketMan administration. You act as the key operational link between the bar team, the Restaurant Manager and the Bars & Beverages team. This is a development-focused position, designed to support your growth as the business evolves. As our Bar Supervisor, we expect that you will contribute to our mission of introducing inspiring hospitality concepts to the London restaurant scene. Our philosophy is to do it our way and make the impossible possible. For the Bar Supervisor role, we offer the following benefits and opportunities: • Attractive salary based on your skills and experience., • Full Service Charge distribution., • Referral scheme with a £300 bonus for a successful candidate., • Complimentary breakfast, lunch, and dinner for all employees., • Generous staff discount at all group's restaurants., • 28 days of holiday for a full time employee, ensuring a balanced professional and personal life. Other benefits include: • Comprehensive on-the-job training to enhance your skills and knowledge., • A friendly and positive work environment fostering respect and teamwork., • Psychological, financial and legal support available through our Employee Assistance Programme (EAP)., • Salary paid monthly – on the last Friday of each month., • Wagestream access, allowing you to stream up to 50% of your earnings at any time., • Pension scheme with a 3% employer contribution., • Opportunities for career development, regular appraisals to discuss progress and perspectives. As our Bar Supervisor, we hope that you will contribute to our mission of introducing exciting, diverse and playful dining concepts to the London restaurant scene. Our philosophy is to be the best, we continuously improve and never settle. If this sounds of interest to you, please send us your CV. Come grow with us at Pachamama! This is your chance to be a part of something extremely exciting.

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  • General Manager
    General Manager
    5 days ago
    £85000–£90000 yearly
    Full-time
    London

    General Manager | Landmark Hospitality Destination | Central London £85,000 - £90,000 Basic + Bonus + Comprehensive Benefits • Host Staffing has been exclusively retained to appoint an exceptional General Manager for the launch of one of Central London's most exciting hospitality destinations., • Following an extensive multi-million-pound transformation, this landmark venue will combine exceptional food, world-class drinks, private dining and events within an iconic setting., • Designed to become a true neighbourhood institution while attracting guests from across London, this is a business built around outstanding hospitality rather than simply serving food and drink., • This opportunity requires a proven hospitality leader with the vision, commercial acumen and operational excellence to establish a flagship venue from day one. The Opportunity • Reporting directly to the Managing Director, you'll take complete responsibility for the successful launch and long-term performance of the business., • You'll recruit and inspire an exceptional leadership team, create a best-in-class guest experience and build a culture where people genuinely want to work and guests can't wait to return. You'll have full ownership of: • P&L performance and commercial strategy, • Guest experience across every touchpoint, • Recruitment, leadership and succession planning, • Food, beverage and events operations, • Brand standards and operational excellence, • Community engagement and local partnerships, • Driving profitability whilst maintaining exceptional quality About You • We're seeking a commercially astute General Manager who has built their career within premium hospitality environments where service, food and guest experience are everything. You'll bring: • A proven track record leading high-revenue hospitality businesses., • Experience managing sophisticated food and beverage operations., • Outstanding financial and commercial awareness., • A natural ability to lead, inspire and retain exceptional people., • Experience opening new venues or delivering significant business transformations would be advantageous., • A passion for creating memorable guest experiences and building businesses that become destinations., • Most importantly, you'll be someone who thrives in ambitious environments, leads from the front and understands what it takes to create one of London's standout hospitality venues. The Package • £85,000 - £90,000 Basic Salary, • Performance Bonus, • Comprehensive Benefits, • Genuine autonomy to shape a flagship business, • Long-term career progression with an ambitious and expanding hospitality company This is a confidential appointment being managed by Host Staffing. If you're looking for an opportunity to lead a landmark London opening and leave your mark on one of the capital's most exciting hospitality launches, we'd love to hear from you.

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  • Supervisor
    Supervisor
    12 days ago
    Full-time
    Richmond

    Location: Kew Village Start Date: Immediately Salary: Competitive, hourly rate plus service charge About Us A fresh culinary chapter is beginning in the heart of Kew. We are an ambitious new opening centred around a vibrant brunch service by day and a sophisticated small plates menu by night. Our mission is to blend artisanal ingredients with creative flair in a high-energy, beautiful space. We are building our founding front-of-house team from the ground up, and we know that exceptional service and strong leadership are central to everything we do. The Role: Front of House Supervisor We are looking for an experienced, hands-on Front of House Supervisor to help lead our founding team, covering both waitering and bartending duties while overseeing the smooth running of service. From guiding guests through a relaxed brunch service to crafting imaginative cocktails and elevating an evening of sophisticated small plates, you will set the standard for the floor, support and develop the team around you, and be central to shaping our guests' experience from the moment they arrive. You will work in a supportive, fast-paced environment where your leadership is valued and your personality can shine. Key Responsibilities: Team Leadership: Lead the floor and bar team during service, delegating sections, managing breaks, and stepping in to support wherever needed to keep service running smoothly. Service and Cocktail Excellence: Deliver and oversee food and drink service to an exacting standard, including preparing and serving a full range of cocktails, classic and original, while maintaining warmth, attentiveness, and consistency across every table and every service. Floor and Bar Management: Oversee the organisation and stocking of your section and the bar station throughout each shift, including proactive table resets, restocking, mise en place ahead of peak periods, and spot-checking standards across the team. Guest Hospitality: Greet guests warmly, guide them through our food and drinks menus, make confident recommendations, and resolve any guest concerns swiftly and professionally. Workflow and Speed: Maintain a fast, efficient service rhythm during busy brunch and evening periods without compromising on care, accuracy, drink quality, or presentation, adjusting staffing and flow as needed. Training and Development: Support the onboarding and ongoing training of new team members, sharing product knowledge, cocktail technique, and service standards. Hygiene and Compliance: Ensure daily and weekly front-of-house and bar cleaning protocols are followed, and take responsibility for compliance with food safety, licensing, and responsible service of alcohol regulations across the shift. Team Collaboration: Act as the key link between the bar, floor, and kitchen teams, ensuring food and drinks are delivered together smoothly and any issues are communicated quickly. Requirements Proven experience in a supervisory or senior FOH role within a fast-paced restaurant, cocktail bar, premium dining venue, or similar hospitality environment, ideally with skills across both table service and bartending. Strong technical skills across table service, order taking, and guest management, along with confidence in spirits, wine, and cocktail preparation, including shaking, stirring, and building drinks to a high standard. Experience training, motivating, and managing a small team during live service. Knowledge of food and wine pairing, classic cocktails, and genuine enthusiasm for developing the menu and mentoring the team on original serves. A warm, engaging personality with a natural passion for guest experience and community, and the confidence to lead by example. Reliable, punctual, and energised by a buzzing, high-tempo service environment. Local to Kew or the surrounding Richmond areas is highly preferred. Why Join Us? Growth and Progression: Be part of a brand-new launch from day one, in a leadership role with real influence over how the team and venue develop. We value talent and actively prioritise internal promotion as our hospitality group grows. Premium Environment: Work with top-tier equipment, quality spirits, and artisanal products in a beautifully designed, modern space. Culture and Rewards: Competitive hourly pay, a fair share of the service charge, and a genuine focus on building a sustainable, respectful, and friendly team culture.

    Immediate start!
    No experience
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  • Head Chef
    Head Chef
    19 days ago
    £20–£25 hourly
    Full-time
    Hammersmith Broadway, Hammersmith and Fulham

    Full-Time Italian Head Chef (London, W6) We are an authentic Italian deli restaurant in London, looking for a skilled and passionate Italian Head Chef to lead our kitchen team. This is a full-time position, perfect for an experienced chef with a deep understanding of Italian cuisine and culture. Key Responsibilities: • Overseeing all kitchen operations, including food preparation and presentation., • Creating and maintaining authentic Italian dishes using traditional techniques., • Ensuring health, safety, and hygiene standards are strictly followed., • Managing food stock levels, inventory, and cost control., • Training and supervising kitchen staff to maintain high standards of Italian culinary traditions., • Designing menus that reflect seasonal ingredients and regional Italian flavors., • Collaborating with management to enhance the dining experience. Requirements: • Native or fluent knowledge of Italian cuisine and culture., • Proven experience as a Head Chef or Senior Chef in an Italian restaurant., • Expertise in authentic Italian cooking techniques and recipes., • Strong leadership and team management skills., • Thorough knowledge of kitchen health and safety regulations., • Ability to work efficiently in a fast-paced environment., • Creativity and attention to detail in menu development and food presentation. Details: • Location: London, • Hours: Full-time, • Salary: Competitive, starting can reach up to £55,000 per year, depending on experience and skills. If you are an Italian chef with a passion for authentic cuisine and are ready to bring your expertise to our kitchen, we’d love to hear from you! How to Apply: Please contact us here & send your CV Join us and lead our kitchen in delivering the true taste of Italy in London!

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  • Experienced Cake Baker & Decorator
    Experienced Cake Baker & Decorator
    1 month ago
    £14–£15 hourly
    Part-time
    Chiswick, London

    About Rozies Rozies is a warm and welcoming grab-and-go cupcake and coffee shop, designed for those who appreciate the finer things in life. Indulge in our high-quality coffee and freshly baked cupcakes, crafted with love and care. In addition to our exquisite cupcakes, we also offer delicate macarons, fudgy brownies, and chunky cookies. For special occasions, we provide bespoke orders to make your celebrations even sweeter. Whether you’re treating yourself or surprising someone special, our friendly team is here to make your experience joyful and memorable. Are you a passionate baker with a love for creating delightful treats? We’re a family-run business excited to open our new shop, and we’re on the hunt for an energetic and friendly Baker to join our awesome team! In this role, you'll craft delicious celebration cakes, cupcakes adn sweet treats that bring smiles to our wonderful customers. If you have a flair for baking and thrive in a lively environment, this is the place for you! You will also assist in maintaining a clean, organized, and efficient work environment, ensuring that our baking runs smoothly. Job Summary: As a Baker at Rozies, you will be responsible for preparing and baking celebration cakes as well as a variety of sweet bakes. You will ensure that all products are made to the highest quality standards and served in a timely manner. Your creativity and passion for baking and exquisite decoration. Key Responsibilities: Cake Creation: Take the lead in crafting exquisite celebration cakes that are as beautiful as they are delicious. From birthdays to weddings, your creations will be the highlight of every celebration! Sweet Treats Galore: In addition to cakes, you'll support Rosy in preparing a delightful range of sweet baked goods, including cupcakes, macarons, fudgy brownies, and chunky cookies that keep our customers coming back for more. Perfecting Recipes: Measure, mix, and combine ingredients with precision to ensure each cake and treat meets our high standards for taste, appearance, and freshness. Your attention to detail is crucial as Rozies emphasises on perfection and high quality Taste Testing Fun: Conduct taste tests to ensure your baked goods are absolutely delectable and taste in line with Rosy’s quality Sparkling Clean Workspace: Maintain a clean and organised baking station that meets health and safety regulations. Food Safety Hero: Follow food safety guidelines for storage, handling, and preparation to ensure every bite is safe and scrumptious. Inventory Management: Keep an eye on our baking supplies and ingredients, assisting with ordering and restocking. Waste Minimisation: Help track and minimize waste to optimize our baking process and keep things cost-efficient. Customer Engagement: Occasionally assist customers by answering questions about our celebration cakes and sweet treats. Take special orders and ensure every request is handled with care and a smile. Team Collaboration: Work closely with our amazing team to ensure smooth operations and timely production. Together, we’ll create a fun and supportive atmosphere that makes baking even more enjoyable! Require skills and experience: • Passion for baking celebration cakes and decorating, • Enthusiasm for using a variety of baking tools and equipment, • Culinary school or baking program preferred, • Previous experience as a Baker or in a similar role in a bakery or food service environment is preferred, • Familiarity with various baking techniques and equipment., • Strong attention to recipe and design details, • Excellent time management skills and ability to work in a fast-paced environment., • Good communication and interpersonal skills., • Ability to stand for long periods, • Availability to work early mornings, weekends, and holidays (if needed) At Rozies, we believe baking should be joyful and creative! If you’re passionate about baking and ready to share your talents with a friendly team, we’d love to hear from you. Come sprinkle your magic with us!

    Immediate start!
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  • Waiter / Waitress
    Waiter / Waitress
    2 months ago
    Full-time
    Richmond

    Location: Kew Village Start Date: Immediately Salary: Competitive, hourly rate About Us A fresh culinary chapter is beginning in the heart of Kew. We are an ambitious new opening centred around a vibrant brunch service by day and a sophisticated small plates menu by night. Our mission is to blend artisanal ingredients with creative flair in a high-energy, beautiful space. We are building our founding front-of-house team from the ground up, and we know that exceptional service is central to everything we do. The Role: Front of House Team Member We are looking for passionate, skilled, and hospitality-driven individuals to join our founding front-of-house team, covering both waitering and bartending duties. From guiding guests through a relaxed brunch service to crafting imaginative cocktails and elevating an evening of sophisticated small plates, you will be central to shaping our guests' experience from the moment they arrive. You will work in a supportive, fast-paced environment where your craft is valued and your personality can shine. Key Responsibilities: Service and Cocktail Excellence: Deliver food and drink service to an exacting standard, including preparing and serving a full range of cocktails, classic and original, while maintaining warmth, attentiveness, and consistency across every table and every service. Floor and Bar Management: Keep your section and the bar station immaculately organised, clean, and fully stocked throughout your shift, including proactive table resets, restocking, and mise en place ahead of peak periods. Guest Hospitality: Greet guests warmly, guide them through our food and drinks menus, and make confident recommendations that complement their meal and enhance their visit. Workflow and Speed: Maintain a fast, efficient service rhythm during busy brunch and evening periods without compromising on care, accuracy, drink quality, or presentation. Hygiene and Compliance: Follow daily and weekly front-of-house and bar cleaning protocols and comply fully with all food safety, licensing, and responsible service of alcohol regulations. Team Collaboration: Work seamlessly alongside the bar, floor, and kitchen teams to ensure food and drinks are delivered together smoothly, elevating the overall guest experience. Requirements Proven experience in a fast-paced restaurant, cocktail bar, premium dining venue, or similar hospitality environment, ideally with skills across both table service and bartending. Solid technical skills across table service, order taking, and guest management, along with confidence in spirits, wine, and cocktail preparation, including shaking, stirring, and building drinks to a high standard. Knowledge of food and wine pairing, classic cocktails, and genuine enthusiasm for learning our menu in depth and developing original serves. A warm, engaging personality with a natural passion for guest experience and community. Reliable, punctual, and energised by a buzzing, high-tempo service environment. Local to Kew or the surrounding Richmond areas is highly preferred. Why Join Us? Growth and Progression: Be part of a brand-new launch from day one. We value talent and actively prioritise internal promotion as our hospitality group grows. Premium Environment: Work with top-tier equipment, quality spirits, and artisanal products in a beautifully designed, modern space. Culture and Rewards: Competitive hourly pay, a fair share of the service charge, and a genuine focus on building a sustainable, respectful, and friendly team culture.

    Immediate start!
    Easy apply
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