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Facilities Contract Administrator I am currently recruiting for my client for a facilities contract administrator. You will have a administration background preferably from facilities. Sector: Commercial Maintenance Duties will include using an inhouse database as well as using microsoft packages, making sure all ppm's and ppm sign off's are logged, raising PO numbers for sub-contractors , talking to engineers and sub-contractors to confirm works, producing WIP reports and other reports for managers, as well as helping the contract manager. Hours are 8-5 Monday to Friday Salary is 27.5K This is a great opportunity to work for a client who can offer ongoing development and good company benefits. If you are interested in this position, please e-mail your CV to Matt at Alex Young recruitment. TPBN1_UKTJ

Location: Belfast, UK; Birmingham, UK; Bristol; London Borough of Croydon, UK; Leeds, UK; Liverpool, UK; Manchester, UK; Newcastle upon Tyne, UK; Nottingham, UK; Stratford-upon-Avon CV37, UK; Glasgow City, Glasgow, UKSalary: 58,541 - 72,711 per yearEmployment: FlexibleCategory: Business IntelligencePosted: 2026-08-15Valid to: 2026-08-29Employer: HM Revenue and CustomsJob summaryDiscover what it’s like to work in a compliance role that makes an impact. Could you help us shape a stronger, fairer future? Your next career move starts here.As a Principal Data Analyst in HMRC’s Risk and Intelligence Service (RIS), you will play a leading role in the UK government’s digital transformation journey. You will harness advanced analytical techniques and emerging technologies to help shape HMRC’s strategic approach to risk and compliance, ensuring the right tax is paid and safeguarding public funds.You’ll be part of the Government Digital and Data community, a collective of over 28,000 professionals transforming lives through technology. Your work will have real-world impact, enabling data-driven decisions that support citizens and contribute to a fairer and more efficient tax system.We are looking for someone with a passion for analysis, a deep understanding of data’s potential, and the leadership to drive change in a fast-paced, collaborative environment. This is your opportunity to join a forward-thinking, expert community and make a lasting difference.Job descriptionHMRC's Risk and Intelligence Service (RIS) are looking for people with the experience and skills to join us as a Principal Data Analyst. You'll find excellent opportunities for career development in a collaborative and ambitious environment that empowers you to make a real difference in transforming lives through technology. You will be part of a team that uses data to deepen our understanding of how to ensure the right tax is paid, working with some of the most complex and comprehensive data in the country.As a Principal Data Analyst in RIS, you’ll be part of a team that leverages complex, large-scale data to generate actionable insights. Your work will directly support our mission to ensure the right tax is paid, using cutting-edge analytical approaches to protect public funds and improve outcomes for society. Key ResponsibilitiesProvide strategic leadership across a range of complex analytical projects, defining direction, governance and delivery approaches to:Establish, champion and assure analytical standards and methods, ensuring appropriate use of statistical techniques, data modelling and coding approaches are used to solve complex business challenges.Lead the design and adoption of scalable, reusable analytical products to increase organisational capability, improve efficiency and support sustainable analytical delivery.Lead analytical quality assurance and continuous improvement, embedding robust governance and assurance practices.Champion data governance, quality and ethical use of data, setting and implementing standards across analysis and data management. Translate complex analytical evidence into clear recommendations that influence senior decision making.Develop and maintain relationships with key stakeholders and partners, ensuring analytical investment delivers measurable outcomes.Build organisational capability through leadership, coaching and talent development to create a high performing culture that supports professional growth. About the Risk & Intelligence Service (RIS)RIS includes a range of specialist teams you could join, each using advanced analytics to solve high‑impact problems:Data Analytics Team (DAT): Provides analysis and insight across all populations to identify risks and enable decision making across HMRC. Large Business Data Analytics (LBDA): Provide data analytical services to identify tax risks across large businesses at national and regional levels. Compliance Operational Insight & Risking (COIR): Provide analytical products and tools that strengthen HMRC’s compliance strategies. Strategic Risking (SR): Develops strategic capabilities to ensure CCG and RIS is ready and able to support HMRC’s compliance strategies.Data and Risking Service (DRS): Maintains and enhances Connect and Data Quality Services, delivering automated data and bespoke analysis to support analysts, caseworkers and wider business needs.Person specificationAs a Principal Data Analyst, you will lead innovative, high-impact analytical work that influences strategic decision-making and transforms how HMRC identifies and responds to risk. This role offers unparalleled variety and scope, with opportunities to work on meaningful projects, solve complex problems, and apply your expertise to real-world challenges. You’ll collaborate with colleagues across HMRC and other government departments, contributing to a joined-up, data-driven approach to public service delivery.As part of a supportive and forward-thinking profession, you’ll also benefit from ongoing learning and development, access to professional networks, and opportunities to grow your career in a culture that values innovation, inclusion, and continuous improvement. You will bring: The ability to drive innovation by applying advanced analytical techniques and exploring new data sources to solve complex business problems. Strong judgement in shaping evidence-based recommendations, assessing options, understanding risks, and clearly communicating impacts to inform strategic decisions. A commitment to high-quality analytical standards, embedding reproducible, auditable, and efficient practices that deliver measurable value. The ability to build effective relationships across disciplines, working with stakeholders to understand user needs and deliver timely, relevant insights using agile approaches. Confidence in leading complex discussions and managing stakeholder expectations, particularly in high-risk or time-sensitive situations. Expertise in translating complex analysis into clear, compelling outputs that influence both technical and non-technical audiences. A proactive approach to continuous improvement, staying current with developments in data science, analytics, and emerging technologies to enhance organisational capability. A collaborative mindset, contributing to the analytical community and supporting HMRC’s mission through strategic, data-driven solutions. Data Analyst Training Programme If you have completed HMRC’s internal Data Analyst Training Programme (DATP) or previous iterations such as the Specialist Trial Period (STP), you do not need to do it again. If not, you will be expected to complete the final assessment from the DATP which is designed to help you build confidence and capability in the core skills needed for analytical roles. If required, you’ll take part in self-study, modular and work-based assessments aligned to the Profession framework, giving you regular opportunities to reflect on your progress and identify areas for development. You’ll be supported throughout your journey by your manager, our dedicated learning team and business-based coaches and mentors known as Practical Training Officers (PTOs). We also encourage participants to self-assess their performance and seek support whenever needed to help them get the most from the programme. The DATP could include several multiday courses delivered in specialist training suites, and you may be asked to travel and stay for up to four days at a time. HMRC will cover travel and subsistence costs. Data Analysts in the Civil Service are part of the Government Digital and Data (GDAD) profession - a community of experts driving digital transformation across government. The essential and desirable criteria for this role are aligned with the GDAD capability framework, which you can read more about here. Essential Criteria:To be considered for this role, your application must demonstrate evidence of all the following Essential Criteria: Applying statistical and analytical tools and techniques: Expert in the application of statistical methodologies and analytical techniques to resolve highly complex business problems. Provide technical leadership, establish analytical standards and governance. Clearly engage with stakeholders to communicate findings Communicating between the technical and non-technical: Ability to clearly communicate complex analysis to a range of technical and non-technical audiences, influence senior stakeholders, and manage expectations in high-profile or sensitive contexts. Developing code for analysis: Strong experience designing and implementing robust, well-documented and reproducible coded solutions using Python, R or Base SAS, with the ability to set and promote coding standards and best practice. Delivering business impact through data: Demonstrate using data and analysis to deliver measurable business impact, shaping analytical questions and developing scalable data products to support decision-making. WebinarWe’ll be hosting a 30-minute webinar to give you an insight into the Principal Data Analyst role and the different teams you could join within HMRC. Join us on the following date: Wednesday 19th August - 14:00 - 14:30 Please register your interest in the session above by completing this short form: Join an HMRC Recruitment webinar - Principal Data Analyst - 472271 – Fill in form Additional Security InformationThis role require the successful candidates to hold or be willing to hold Security check (SC) clearance.Please note: in addition to the standard pre-employment checks for appointment into the Civil Service, all candidates must also obtain National Security Vetting at Security Check (SC) clearance level for this vacancy. You will normally need to meet the minimum UK residency period as determined by the level of vetting being undertaken, which for SC is 5 years UK residency prior to your vetting application. If you have any questions about this residency requirement, please speak to the vacancy holder for this post. From 1 April 2026, applicants will be required to meet updated nationality and residency requirements so that National Security Vetting (NSV) checks can be conducted. If this affects you, we will give you more information at the appropriate time.Further Location InformationPlease ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a ‘Further Location Preferences (optional)’ field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application.Office closuresFor more information on where you might be working, review this information on our locations.If your location preference is for one of the following sites, it’s important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time.These sites are:Benton Park View, Newcastle - moving to Pilgrims Quarter, NewcastleYou will be given more information about what this means at the job offer stage.Leeds Locations Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC’s Moves Adjustment Payment guidance.Technical skillsWe'll assess you against these technical skills during the selection process:Analysis involving statistical modelling and/or data science.BenefitsAlongside your salary of 58,541, HM Revenue and Customs contributes 16,959 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.Pension - We make contributions to our colleagues’ Alpha pension equal to at least 28.97% of their salary.Family friendly policies.Personal support.Coaching and development.To find out more about HMRC benefits and find out what it’s really like to work for HMRChear from our insiders or visitThinking of joining the Civil ServiceThings you need to knowArtificial intelligenceArtificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.Selection process detailsThis vacancy is using Success Profiles (opens in a new window), and will assess your Strengths, Experience and Technical skills.How to ApplyAs part of the application process, you will be asked to provide the following: A name-blind CV with a 500-word Job History section. Provide relevant details from the last 3 roles, plus any others you feel are relevant, and include a brief description of your responsibilities and achievements, aligned to the key responsibilities for this role (including job titles, time periods ie start and end dates).The Job History section does not restrict wordcount - anything over the specified wordcount will not be reviewed, resulting in information you feel is relevant not being assessed. A 1000-word personal statement.Use this to provide evidence to demonstrate how you meet Essential Criteria and provide working examples and outcomes that demonstrate how your experience aligns with the requirements of the role, including the key responsibilities. SiftIn the event of a large number of applications being received, an initial sift may be held on the Personal Statement. At full sift your CV and your Personal Statement will be assessed, with the successful candidates being invited to interview.We may also raise the score required at any stage of the process if we receive a high number of applications.InterviewInterviews will be with a panel of up to 3 people and will last up to 60 minutes. We will assess: Technical: You will need to prepare (in advance) and deliver a short presentation on either a single piece of substantial analysis you have undertaken in the last 3 roles, or a project involving statistical modelling and/or data science. Full details will be provided if you are shortlisted. Experience: you will be asked specific questions to assess your experience in a particular aspect of the role. An example of a typical Experience question is “Tell us about a time your analysis influenced a senior decision and delivered business impact.”- Strengths: Using the STAR format will help you to structure your answers. This is an example of a strengths-based question.“It is often said that the customer's needs should come first. To what extent do you agree or disagree with this statement?”There is no expectation or requirement for you to prepare for the strengths-based questions in advance of the interview, though you may find it helpful to spend some time reflecting on what you enjoy doing and what you do well.Interviews will take place face to face at Manchester Regional centre and Newcastle-upon-Tyne Regional centre. Additional interview locations may be added at a later stage. Vacancy timelineDates are provided as a guide only, and may change: sift/shortlisting: We aim to release results within 2 weeks of the advert close date. interviews: you will have at least 5 days’ notice from when the sift results are released. EligibilityPlease take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: unitybusinessservicesrecruitmentresults@hmrc.gov.uk – Use the subject line to insert appropriate wording for example – ‘Please re-open my application – [insert vacancy ref] & vacancy closing date [insert date]’.To check that you are eligible to apply for this role, please review the eligibility information before submitting your application. Exceptionally, candidates who are not successful at this grade may be considered for appointment to similar roles at a lower grade where the eligibility criteria are met. If this applies, we will contact you directly.Sponsorship We have assessed this role against both Home Office and HMRC criteria and we are unable to offer sponsorship for a Skilled Worker Visa. This means the vacancy is not open to applicants who require visa sponsorship.The HMRC app can help you with your applicationThe HMRC app can provide you with your past 5 years' employment history, making the process of filling in your application quicker and easier.If successful in your application, you will need your National Insurance number for the onboarding process.Download the HMRC app now and save your National Insurance number to your digital phone wallet.How to download the HMRC app and sign up for an account Download the free HMRC app from the App Store or Google Play store. If you have an HMRC online account already, sign straight in using your ID and password. If not, you can prove your identity by answering some questions or providing your photo ID.You’ll then be able to access the app quickly and easily by signing in using a 6-digit PIN, your fingerprint, or facial recognition.You can find guidance for technical issues on GOV.UK: Technical support with HMRC online services.Reserve ListA reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles – if this applies to you, we’ll let you know via your Civil Service Jobs account. Criminal Record CheckApplications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy. Merit ListAfter interview, a single merit list will be created, and you will only be considered for posts in locations you have expressed a preference for. Appointments will be made in strict merit order in line with the set number of roles in each location. Hybrid working at HMRCHMRC is an office-based organisation, and colleagues are expected to spend 60% of their working time in the office. Our offices provide opportunity for interaction, collaboration which aids learning and development and a sense of community. Where the role allows it, and where the home environment is suitable, colleagues can work from home for up to 2 days a week, averaged over a calendar month (or a proportionate amount of time for colleagues who work less than full time). Reasonable AdjustmentsWe want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.If you need a change to be made so that you can make your application, you should: Contact the UBS Recruitment team via unitybusinessservicesrecruitmentresults@hmrc.gov.uk as soon as possible before the closing date to discuss your needs. Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.Technical SupportIf you are experiencing problems that cannot be resolved by our ‘help’ section, then technical support is available. You will receive a reply in 2 working days.Additional Security InformationPlease note: in addition to the standard pre-employment checks for appointment into the Civil Service, all candidates must also obtain National Security Vetting at Security Check (SC) clearance level for this vacancy. You will normally need to meet the minimum UK residency period as determined by the level of vetting being undertaken, which for SC is 5 years UK residency prior to your vetting application. If you have any questions about this residency requirement, please speak to the vacancy holder for this post. From 1 April 2026, applicants will be required to meet updated nationality and residency requirements so that National Security Vetting (NSV) checks can be conducted. If this affects you, we will give you more information at the appropriate time.Important information for existing HMRC contractual homeworkers:This role may be suitable for existing HMRC employees who are contractual homeworkers. Occasional attendance to the office will be required where there is a business need. Please consider the advertised office locations for this role when applying and only select locations from the ‘location preferences’ section that you can travel to.Terms and Conditions Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process.HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations.The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process. Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations.Questions relating to an individual application must be emailed as detailed later in this advert.Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.New entrants will join on the minimum of the pay band.Please note that, if you are applying for roles on a part-time basis, the salary agreed will be pro-rata, reflective of the working hours agreed within your contract.If you experience accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section. For more Information for people applying for, or thinking of applying for, roles at HM Revenue and Customs, please see link: Working for HMRC: information for applicants - GOV.UK. Feedback will only be provided if you attend an interview or assessment.SecuritySuccess

Adecco is proud to be recruiting for a Business Development Manager on behalf of one of our well-established and growing client. Our client is a leading independent company dedicated to delivering exceptional service and a diverse range of products. They are recognised for their commitment to professionalism, innovation, and customer satisfaction. Are you a driven sales professional with a passion for growth and building strong customer relationships? If so, this is your opportunity to take your career to the next level! Salary: £35k base + OTE bonus Type: Permanent, Full-Time Key Responsibilities: Report directly to the Sales Manager, focusing on driving new sales growth across the North-West. Conduct both desk and field-based market research to identify growth sectors and regional opportunities. Create and generate leads, setting appointments, and developing a strong sales pipeline. Engage in periodic outreach to our existing customer base through targeted sales campaigns via calls and emails. Take ownership of our Customer Relationship Management (CRM) database to ensure accurate and timely records. Skills, Requirements & Experience: A proven ability to work at pace and under pressure. A track record of meeting and exceeding financial targets. High levels of oral and written communication skills that engage and inspire. The ability to connect with both new and existing customers effortlessly. Strong data skills to record and compile key performance statistics effectively. Full UK driving licence. Ready to make a move? Apply today and take the next step in your sales career with us! We can't wait to meet you! For more job opportunities and general updates from Adecco, please follow us on our new Facebook page: (url removed)> Adecco aims to respond to all applicants, however, due to the large volume of applications we receive, this may not always be possible. Should you not receive a response within five working days, please accept this as notification that you have not been shortlisted on this occasion. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role, your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Associate Director – Technical Services Location: Liverpool Salary: Up to £65,000 + Benefits Role: Permanent | Full Time Looking for a role where your influence extends beyond your own projects? As an Associate Director, you've built your career delivering complex technical work, developing client relationships and supporting the growth of your team. But perhaps you're now looking for an opportunity where you can have a greater impact on the wider business. Our client is a growing organisation delivering specialist environmental, surveying, planning and infrastructure services. As they continue to expand, they're looking for an experienced technical leader to join the business and help shape the future of their multidisciplinary technical function. This is a newly created leadership role where you'll combine your technical expertise with people leadership, commercial awareness and strategic thinking to support the continued growth of the business. The Opportunity Working alongside the senior leadership team, you'll provide leadership across a multidisciplinary department, supporting teams within planning, surveying, environmental monitoring and GIS. You'll work closely with managers to ensure projects are delivered successfully, teams are effectively resourced and clients continue to receive an exceptional service. Rather than focusing solely on your own technical discipline, you'll help bring together multiple specialist teams, encouraging collaboration and sharing best practice across the business. A key part of the role will be developing people. You'll coach managers, mentor technical professionals and help identify future leaders, creating a culture where people are supported to grow and perform at their best. You'll also play an important role in the commercial success of the business, strengthening relationships with existing clients, supporting tender submissions, identifying new opportunities and contributing to the strategic direction of the technical function. This is an opportunity to move into a role where your leadership, commercial thinking and ability to develop people will be just as important as your technical background. What We're Looking For We're looking for an experienced leader with a strong consultancy background who enjoys developing people, building relationships and influencing the future direction of a business. You'll ideally have: · Degree, HNC/HND or equivalent qualification in a relevant technical discipline · Experience within environmental consultancy, planning, surveying, engineering, GIS or infrastructure · Previous experience operating at Principal Consultant, Associate Director or senior management level · Strong commercial awareness with experience developing client relationships and supporting business growth · Experience leading multidisciplinary teams and mentoring technical professionals · Excellent communication and stakeholder management skills · A collaborative leadership style with a passion for developing people Suitable Backgrounds We'd particularly like to hear from professionals currently working as: · Associate Director · Principal Consultant · Technical Director · Technical Manager · Head of Technical Services · Operations Manager · Environmental Manager · Survey Manager · Planning Manager Whether you're already operating at Associate Director level or you're a senior technical leader ready for a broader leadership role, we'd love to hear from you. Key Responsibilities · Provide leadership across multidisciplinary technical teams · Develop managers and mentor technical professionals · Build and maintain strong client relationships · Support business development and identify opportunities for growth · Improve operational performance and technical capability · Work closely with senior leadership on strategic planning and departmental development · Drive collaboration across planning, surveying, environmental monitoring and GIS · Help shape the future growth of the technical function What's in it for You? · Salary up to £65,000 · Newly created leadership role with genuine influence across the business · Opportunity to help shape the future of a growing technical function · Diverse portfolio of environmental, surveying, planning and infrastructure projects · Long-term career progression · Supportive and collaborative senior leadership team Commutable Locations Warrington, Manchester, Liverpool, Wigan, Preston, Bolton, Chorley, St Helens, Widnes, Runcorn, Northwich, Chester, Blackburn and Stockport. If you're looking for an opportunity to combine technical leadership, commercial influence and people development within a growing business, we'd love to hear from you. Apply now for immediate consideration. This role is handled by McCarthy Recruitment, an award-winning multi-sector recruiter. We believe that you matter and care about unlocking your full potential. Work with us to find your perfect role and start your journey today. LET’S GET SOCIAL: · Web: ((url removed)/): McCarthy Recruitment · Facebook: McCarthyRecruitment · Instagram: McCarthyRecruitmentLtd The Legal Bit: We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are explicitly consenting for McCarthy Recruitment to hold and process your data in compliance with the General Data Protection Regulations. Your details will be added to our holding database. We process certain personal information about you for our legitimate business interests to identify and contact suitable candidates about positions that may be relevant to them. Details are set out in our privacy policy at privacy. If you wish to exercise your right to access, erase, or restrict the processing of your data, please contact us at the office and we will respond to your query

Role: Call Centre Team Leader Location: Vauxhall London Salary: £33,000 & full benefits package Are you looking for a company that rewards you? A growing company that has a clear progression path? Do you enjoy managing people but miss talking to customers? This role combines both and you will be rewarded for your efforts The role of the Call Centre Team Leader Accountabilities & Deliverables of this Call Centre Team Leader Role requirements of a Call Centre Team Leader Leading the team to achieve target and hit SLA/KPIs. You will train, coach and mentor your team enabling them to meet targets whilst delivering exceptional customer service to customers. Ability to lead by example with high levels of customer service and closing skills. Constantly improves own and teams performance - lifts the performance of the team through effective documentation/driving performance and detailing employees improvement through development files. Sets plan for the week/month ahead based on current issues and analyses of previous week/month stats. Delivers weekly plans at health check meetings, through daily performance reviews and the delivery of work set by Call Manager. Utilises Coaching in 121s Ensures the relevant time is spent on employees' and Team's development, constantly reviews the performance of individuals, ensuring effective coaching is being conducted that relates to previous coaching sessions and is moving forward. Delivers documentation based on constant coaching and improvement of their team All paperwork is clear, concise, and legible with all areas completed for review by Senior Management.Personal Attributes of a Call Centre Team Leader Good understanding of telephony systems. Excellent communication skills - effective coaching skills; to have the ability to build relationships & can motivate employees. Extensive knowledge of Microsoft packages. Strong commercial awareness Proactive and decisive approach to problem solving. Strong organisational aptitude and proven time management skills. Please apply online for an immediate interview for this Contact Centre Team Leader role! Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail

Certain Advantage is seeking a SCC Database Manager in Chippenham for a site-based contract in a space/defence environment. You will manage database operations, support system configurations, and ensure high availability of critical spacecraft software and data. The role requires Oracle database adm

Based at the JNF UK head office in North West London, the Raiser's Edge Database Manager plays a pivotal role at an exciting time for the charity. Raiser's Edge NXT is the engine behind that ambition, and the Database Manager is the person who keeps it running well and helps it reach its full potent

This is a good opportunity for an experienced Project Manager looking for a new challenge, or a Site Manager with the experience and ambition to progress into a Project Management role. Project Manager / Senior Site Manager. Site Managers who are ready to take the next step into Project Management.

Based at the JNF UK head office in North West London, the Raiser's Edge Database Manager plays a pivotal role at an exciting time for the charity. Raiser's Edge NXT is the engine behind that ambition, and the Database Manager is the person who keeps it running well and helps it reach its full potent

Senior Care Assistant – Glenrothes, Fife (KY7).Deliver exceptional care as a Senior Care Assistant with Newcross Healthcare.Are you a compassionate Senior Care Assistant looking for flexibility, great pay, and career development? At Newcross Healthcare, we value and support our health and social

Early Learning Support Worker (Supply).Renfrewshire Council are looking to recruit enthusiastic and caring early learning support workers for our general supply pool.Appointable candidates will be required to work on a temporary basis covering short or long-term requirements within early learning an

Support Worker (Learn Dis) REF: HSCP/.Salary: Grade 3 £27,992 - £28,610 �

A healthcare organization is seeking a qualified Anesthesiologist Assistant to join a collaborative anesthesia care team in Rutland, UK.This role involves assisting anesthesiologists during surgical procedures, conducting patient assessments, and monitoring vital signs.The successful candidate will

ApexFocusGroup collaborates with research firms, universities, and trusted brands to gather genuine consumer insights.We help connect everyday people with flexible work at home market research opportunities that influence real products, services, and customer experiences.Role Overview: We are we

You may currently be working as a: Flooring Surveyor Flooring Contracts Manager Flooring Estimator Flooring Project Manager Senior Commercial Floor Layer looking to progress Commercial Manager within the flooring industry Experience pricing, surveying or managing flooring projects is essential. Job

Project Manager Placement Programme No experience needed From £38,000 to £60,000 per annum Trainee Project Manager £38,000£60,000 Job Programme This is a self-funded programme that leads to employment, fees apply. Salary expectations: Junior Project Manager: £38,000 £50,000 Project Manager

Senior Care Assistant NIGHTS Formby, Liverpool L37 3ND 36hrs a week on Nights £14.ALL BREAKS PAID) GOOD CQC report (In all 5 areas).CareHome Rating - an incredible 9.PLEASE NOTE SPONSORSHIP FOR OVERSEAS CANDIDATES IS NOT AVAILABLE, ALSO NEITHER IS SWITCHING VISAS SORRY.This is a stunning 40 bed hom

Company Description ?? Care Professionals Join Our Welcoming Hertsmere & South Hertfordshire Team! ?? ? Brighter days.At Care By Us (Part of the CCH Group), we know that it takes a special kind of person to care for others.Every day is differentand every day gives you the chance to do meaningful, re

They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager.

Project Solver in Essex is seeking an experienced Accounts & Business Development Manager to drive growth across established and new high-value client relationships.

Support the Team Manager to oversee performance related to the contract including KPIs.

Barchester Healthcare is recruiting a General Assistant in our care home to help deliver high-quality care and a warm, homely environment.You will perform a range of tasks across housekeeping, cleaning, laundry and catering, supporting residents daily.We value reliability, compassion and practical h

Support the Quality Manager with driving continuous improvement of processes.

A renowned media organization in the United Kingdom seeks a Project Manager to oversee campaign execution across multiple platforms.

Receptionist and Administration Officer - Ditton Primary School.Halton Borough Council Schools.Term time only plus one week, 37 hours per week working.Warrington Primary Academy Trust and The Governing Body of Ditton Primary School would like to appoint a motivated, efficient and organised Administr

Patient Care Navigator (Receptionist - Heworth Green/Victoria Way).Patient Care Navigator (PCN) - "What is that?" you ask.You may know us as Doctor's Receptionists.However things have changed and contrary to what people may think we don't just say "take a seat" nor do we have the power to decide who

Automotive Workshop Receptionist.Hours: Full-time, 40 hours per week.Working Hours: Monday to Friday, 8:00am 4:30pm.We are looking for a friendly, organised, and professional Automotive Workshop Receptionist to join the autocentre based in Skelmersdale.This is a fantastic opportunity for someone who

Answering calls for reception and children's services, checking systems to direct calls, supporting the wider service with phone calls and voicemails.Internal and external visitors - interviews, visitors, occasional members of public, taking in deliveries, dealing with confidential waste - dealing w

Project Manager – Health Sector - Chester - England. We’re looking for a motivated Project Manager to join our team delivering impactful healthcare projects.

Prospero Health & Social Care - Chelmsford is seeking dedicated Children's Support Workers in Oxfordshire to assist vulnerable children and families.The role is temporary with flexible settings and a competitive hourly rate.You will collaborate with families, schools, social workers and healthcare p

Female Support Worker (driver)Location: Flintshire Check out the role overview below If you are confident you have got the right skills and experience, apply today.Reference: FSW/FLINTSHIRE/2&l

Lancashire County Council is seeking a Family Time Worker to join the Rossendale team within the Children and Family Wellbeing Service (Early Help).The role focuses on facilitating safe, meaningful family time sessions for children living apart from their parents, in partnership with social care col

Blackpool Council's Family Time Team is seeking a diligent Family Time Worker to supervise and support family time between children and their families across Blackpool.The role focuses on child-centred, strengths-based approaches to maximise benefits for the child or young person.You will work flexi

Specialist Chemistry Academic Support Worker.Please find link to view the full job description on our website with essential criteria and terms and conditions for this role.The Learning Support Centre (LSC) are specialists in neurodiversity and disability and have been supporting people across the U

The postholder will assist the Operational Service Manager to provide sound leadership and day to day running of the staff team to deliver a person centric service and deliver innovative strategies to meet the needs of our People.

Registered Manager and team in our new children's residential home,. Support the implementation and adherence to care plans, risk assessments, person-centred plans, and behaviour support plans, reviewing and updating them as required with the Service Manager.

Hull and East Yorkshire Mind in Hull is seeking a Children and Young People's Safe Space Practitioner to provide practical and emotional support to young people attending the Safe Space.This part-time role includes night shifts from 8pm to 8am, weekends and public holidays, with a focus on safeguar

Reed is recruiting a Reception Admin Assistant (School Receptionist) for Four Lanes Junior School in Basingstoke.The role is 8:30am to 3:30pm with an immediate start and an initial contract until 22 July, with potential extension from September.You will be the first point of contact for pupils, pare

At Bright Futures, we champion the potential of every person with autism and a learning disability, believing wholeheartedly in their ability to thrive and lead the most fulfilling lives.Were looking for a passionate and experienced Senior Support Worker to join our team in Prescot, Liverpool.Our ho

New Start in Southport is seeking an Emergency Placement Worker to support vulnerable rough sleepers through night-time hours, delivering tailored resettlement plans and liaising with housing services.You will advise on welfare benefits, assist with budgeting, and coordinate with external agencies t

At Bright Futures, we champion the potential of every person with autism and a learning disability, believing wholeheartedly in their ability to thrive and lead the most fulfilling lives.We're looking for passionate and caring Support Workers to join our specialist home in Halton, Liverpool.Our Kild

SEND Care Support Workers (2 Posts Available).Hours: 1 x Role at 37 Hours per week | 1 x Role at 38 Hours per week.At Dovetail and Slate, we are collaborating with a leading local college to recruit two dedicated SEND Care Support Workers to join their team.By stepping into one of these vital roles,

Hemel Hempstead (Hybrid - 3 days/week in Office).Annual salary + bonus and benefits.At Haven, every new food outlet, activity space and guest experience helps create memories that last a lifetime.Owning the end-to-end delivery of smaller-scale capital projects, you’ll guide them from approval thro

You will assist in daily administration and act as the receptionist for enquiries and visitors, reporting to the Care Centre Manager.

We are recruiting on behalf of our client for an experienced Electrical Project Manager to lead and support electrical infrastructure and building services projects. We are looking for an experienced Electrical Project Manager who can hit the ground running and take ownership of projects from day on

Beach Baker Property Recruitment is seeking a dedicated professional to join their Bristol office.This role involves leading small to medium-sized property projects, contributing to community well-being, and working within a supportive culture that values flexibility.Candidates should have at least

Tradewind Recruitment in Liverpool is seeking graduates to gain paid school experience in local secondary schools, supporting students and teachers in a variety of classroom‑based roles.Roles include Teaching Assistant, Cover Supervisor, or Pastoral/SEN support, depending on your interests and the