Trabajos Customer Service en Welwyn Garden CityCrear alertas

Debt Recovery Account Manager \n Location: Hatfield \n An excellent opportunity has arisen to join a Hatfield based business as an office-based Account Manager in Debt Collections. \n This is a leading business to business Debt Recovery firm that has seen steady and continuous growth in recent years. This growth has created the requirement for additional staff to fulfil the above role. \n An exciting time to join the company! Looking especially to hear from applicants with a debt collection background, or applicants who have held customer-facing roles within the utilities sector. \n Day-to-day of the role: \n\n • Manage a portfolio of accounts, focusing on the recovery of debts related to utilities: gas or electricity supplies.\n, • Engage with businesses by phone call, letter, email, and SMS to pursue unpaid debts and discuss repayment options.\n, • Understand and address disputes, queries, or complaints to achieve optimal outcomes for clients.\n, • Maintain awareness and compliance with industry regulations and standards.\n, • Respond promptly to both debtor and client inquiries within agreed service standards.\n, • Negotiate payment plans or settlements that align with client interests.\n, • Maintain professional liaisons with clients, ensuring effective communication and relationship management.\n\n Required Skills & Qualifications: \n\n • Confident, positive, and firm demeanour, with a polite and professional approach.\n, • Strong communication skills, both verbal and written.\n, • Effective listening skills with an enquiring, questioning, and investigative nature.\n, • Business and commercial awareness.\n, • Ability to remain professional and composed under pressure.\n, • Proficient IT skills, including MS Word, Excel, and Outlook.\n, • Adaptability to different situations.\n, • Experience in debt collections, arrears management, or the utility industry is highly desirable.\n\n Benefits: \n\n • Competitive starting salary, negotiable based on experience (up to £30,000 per annum if experienced). \n, • Performance-related bonus of up to £6k per annum - realistically very achievable.\n, • Standard working hours of 35-hour week, Monday to Friday, 9am to 5pm.\n, • Opportunity to join a growing business with a strong industry track record.\n, • Support for professional development within the company.\n\n This is a growing business with a track record of success in the industry, and a fantastic opportunity to join an organisation that will value your contributions and assist in your development.

Warehouse Customer Assistant - Milton Keynes, BuckinghamshireKiln Farm Distribution Centre - Milton KeynesJob SummaryRe-use,recycle and raisefundsforan amazingcauseAre you a friendly, organised, and hardworking individual? Do you enjoy workingaspart of a team,offeringgreat customerserviceandmaking sure everything is inthe rightplace?We are lookingforaWarehouseCustomerAssistantto joinour passionate teambasedatourbusyDistributionCentreatKiln Farm.In thisrole,youwillbethewarm welcomeat the heartofour operations,as you greetour supporters,assistwithdonations, organisestock andhelpwithunloadingdeliveries.Whatyoulldo:Support Daily Operations: Work alongside thewarehouse team tomove, organiseandallocatestock for distribution.SupporterEngagement: Greet andassistsupporters dropping off donations with awelcoming andcourteous service.Gift Aid Promotion: Maximise income by encouraging donors to sign up for Gift Aid, completing paperwork, and adding Gift Aid labels to relevant stock(full training will be given).Loading & Unloading: Assist with the safe collection and delivery of donated goods, working safely and in compliance with Health and Safety guidelines.Furniture Storage & Stock Rotation: Help with the storage and rotation of stock to ensure the warehouseremainswell-organised and functional.Collaborate with the Team: Work closely withthe TeamLeadersandvolunteers to ensure the smooth running of operations.Maintain Cleanliness:Help keepthe warehouse clean, tidy, and well-organised.Compliance: Follow all organisational policies, procedures, and legal requirements, including Health & Safety regulations.Werelooking for someone who is:Friendlyand enjoys engaging with the publicWellorganised,proactiveand hardworkingTeam minded, with aflexible attitudeanda willingness tohelp outwherever neededPassionate aboutsupportingourcharity and maximising income for a great causePhysically fit and able to carry out frequent manual handling throughout the dayAware ofHealth & Safetyconsiderations in a warehouse environmentAble to use basic IT skills for processing stockPreviouswarehouse,retailor customer service experience would behelpfulPlease note that this advert may close early if a high number of applications are received. We therefore encourage early submission of your application.This appointment is subject to a Basic Disclosure and Barring Service check.About the roleSet in the tranquil grounds of Willen Lake, Willen Hospice isthe leading provider of specialist palliative care in the Milton Keynes area. We offer round-the-clock, expert care to local patients with a life-limiting illness, both in their own homes and in our In-Patient Unit. Our passionate staff and volunteers make sure our care is personalised to each patients needs and supports their loved ones too.We have a thriving Therapeutic & Wellbeing service providing counselling, physiotherapy, activity groups and more, and aspecialist Lymphoedema service. As a registered charity, we raise vital funds through our dedicated income generation team and our growing portfolio of high street and online shops, to ensure our care stays free of charge.About youArole withpurpose be part of a team delivering outstanding palliative care.Supportiveandcaringenvironment work with passionate colleagues.Greatbenefitspackage including 35 days' holiday,contributorypension scheme, enhanced maternity/sick pay, and ongoing professional development.Perksand extras free on-site parking, subsidised catering, Blue Light Card discounts(with membership), and an Employee Assistance Programme.About us

BMSL Group need a Telehandler operator for a project in Hatfield. 4+ weeks work available Must hold a valid CPCS or Npors card that has a CSCS / CPCS logo on the card £21.00 p/hr CIS payment 46 hours Monday to Friday If you are available for an immediate start please apply with your CV to receive a call to discuss further...

Role: Call Centre Agent Location: Hertford Salary: £25,000 per annum Hours: 09:00 to 17:00 Monday to Friday About the Role We are currently recruiting for a Call Centre Agent to join a busy and growing contact centre team based in Hertford. This role would also suit candidates searching for p

Customer Team Leader will ensure the contact centre operations deliver the required performance, being committed to delivering a great customer contact experience through a variety of customer contact channels which might be; Phone, Email, Video, Social, Correspondence. We are looking to recruit a C

Previous experience as a mystery shopper is a plus but not required. We collaborate with leading brands in various industries, offering our mystery shoppers diverse and engaging opportunities to evaluate and enhance service standards. Are you a shopping enthusiast with a keen eye for detail? Do you

Job Title: Utility Service Advisor Location: Welwyn Garden City, Herts Salary: £26,000 per annum +£2,000 discretionary annual bonus (paid quarterly) after first 12 months Contract: Permanent, Full-time / Monday-Friday, 37 hours per week / Some flexibility / Part-remote Utility Service Advisor: Do you have experience working in a busy, fast paced customer service or support position? Do you thrive on solving problems and helping customers find the right solution? Is delivering excellent customer service something you are genuinely passionate about? Does a varied role where no two days are the same appeal to you? Would the opportunity to join a highly established, market leading organisation that is continuing to grow and invest in its people spark your interest? Maybe you have a genuine interest in the UK energy sector or global news and trends affecting the energy markets? Would being able to make a real difference by delivering outstanding service to members be rewarding for you? If you answer ‘YES’ to some of the above please get in touch with TalentHQ Recruitment today… Our Client: Our client is highly established and one of the leading providers of reduction services in the UK and have an exciting opportunity to join their team as a Utility Service Advisor Job Role: Do you thrive on solving problems, keeping customers happy, and getting to the bottomof tricky issues? If so, our client is looking for a confident, detail-driven, and customer focused Utility Service Advisor to join their successful Utilities Team. In this role, you’ll be the go to expert for resolving utility queries, coordinating tenancy changes, and ensuring our members receive the best service possible. You’ll need a sharp mind, the confidence to challenge suppliers when necessary, and the drive to see each task through to completion. If you’re driven to solve problems, great with people, and thrive in a fast-paced environment, we’d love to hear from you. Job Duties: Manage and resolve utility customer service queries within agreed timescales. Tackle queries of varying complexity with professionalism and persistence Coordinate tenancy changes and update supplier records. Build strong relationships with utility suppliers and internal teams. Confirm contract information with suppliers and validate invoices. Issue contract terminations and resolve any supplier objections. Keep up-to-date with industry changes and share updates internally. Maintain accurate internal system records for queries and contracts. Support the Utilities Team Manager with ad-hoc projects and tasks. Skills: Strong customer service mindset with analytical and problem-solving skills. Excellent organisation, prioritisation, and attention to detail. Assertive, self-motivated, and naturally curious. Confident communicator, both written and verbal. Proficiency in Excel. Ability to adapt, improve processes, and work to deadlines. Determination to challenge inaccurate information from suppliers when needed. Preferred, but not essential: Knowledge of the UK energy market. Previous experience in utility customer service. Benefits: Pension scheme Employee discounts and savings Private health insurance Relaxed dress code Day off on your birthday Investors in People accredited Thank you for your interest in this vacancy, which is being advertised by TalentHQ Ltd, acting as an Employment Agency. Your application will be considered alongside others, and we will contact you within 5 days if you are shortlisted. Due to the high volume of applications we receive, we regret that we are unable to respond to each applicant individually. By applying for this role, you accept our Privacy Policy which you can find on our website

Customer Service Advisor Our client in Welwyn Garden City is looking for a customer service advisor to join as part of a team of 5. Day to day duties include processing of customer orders, management of customer enquiries and resolution of delivery and service related issues. The role supports the sales team, ensuring the efficient management of customer accounts and contributing to the achievement of business objectives. The role needs a strong communicator, who possesses good Microsoft Word and Excel skills and an upbeat, friendly and professional demeanour. As you are inputting orders, an excellent eye for details is required. A professional telephone manner and have a general want to resolve any customers queries. Hours are Monday to Friday 9am to 5pm with a 30 minute break In return the company offer a salary of up to £28000pa Other benefits include Bonus (subject to company performance) Life assurance: Twice Annual salary on successful completion of probation (6 Months) Annual leave: 20 days increasing 1 day for every year of service up to a maximum of 25 days, plus bank holidays After 12 months service: 3 Wellness days per year to support mental health and wellbeing Perkbox membership. This is an urgent role so apply now

Are you looking for a new career in sales and customer service?. Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales and customer service team with independent individuals who are capable of

The Customer Service Assistant is a key front-line role responsible for delivering an outstanding resident experience at our Preston student accommodation site. As the first point of contact for students, visitors, and external stakeholders, you will provide a professional, friendly, and solution-fo

Our client has become one of the countrys top sales and customer service and marketing companies, with associated sales and customer service companies both nationally and internationally. Due to significant growth in client demand, customer service opportunities have become immediately available wit

Responding to new customer enquiries and building strong relationships with existing customers. Keep up to date product information files and customer pricing information. Experience working in a fast paced sales and logistics office environment and is capable of making quick decisions that are righ

Sales & Customer Service Agent. We are seeking a motivated and customer-focused. You will handle inbound enquiries, understand customer needs, recommend suitable travel options and confidently convert calls into confirmed bookings.

Customer Service Coordinator – Temp to Perm Location: Woking Hours: Monday–Friday, 9am–6pm, 40 hours per week Salary: £27,001 per annum (permanent equivalent) Are you an experienced customer service professional who can combine genuine empathy with the ability to work at pace

Customer Operations Services team. This role supports our front-line Council Tax and Housing Benefits service, helping customers resolve issues quickly, confidently and often on the first contact. Senior Customer Services Officer Contact Centre (Council Tax & Housing Benefits).

Responding to new customer enquiries and building strong relationships with existing customers. Processing customer orders accurately from end to end - receipt, stock availability, invoicing. Maintaining customer files on SAP and related software.

What we can offer: Customer Service Administrator Enhanced Pension Additional leave for charity work Hybrid working opportunity If you are already a Customer Service Administrator, Customer Services Assistant, Sales and support assistant you may also be suitable for th. Customer Service Administrat

With customers of all sizes in almost every food sector, our success is based on exceptional customer service, a tailored supply chain and an extensive, well priced product list. Our customer service encompasses each department, and we strive to supply products first time, in full to our customers.

Customer Service ? Are you able to pick up technical information with ease? Do you like the sound of working with mechanical engine spare parts and customers on a daily basis? This technically orientated. Any other reasonable duties to support the function Youll be able to offer: Proven customer ser

You'll provide a best in class customer service experience to all Export customers by demonstrating and driving a high performance culture managing a portfolio of global customer accounts. Process all customer export orders promptly, accurately and efficiently, keeping customers informed of expected

Role Overview: We are welcoming participants from all backgrounds, including anyone looking for customer service representative or customer service agent roles, to take part in upcoming market research studies. We help connect everyday people with flexible remote market research opportunities that i

Responsibilities:Manage customer relationships from enquiry through to completionHandle inbound and outbound customer callsBook and manage advisor appointmentsSupport clients throughout the mo

FindCore are thrilled to be assisting a well-established business with the recruitment of a Remote Customer Service Advisor. Help maintain consistently high customer-service standards. This is an excellent opportunity for a friendly and professional individual who enjoys helping customers, resolving

Working closely with the business owner, you’ll gain exposure to areas well beyond a typical operations or customer service position, including. Service & Operations Executive – Precious Metals.

Lead client onboarding, service adoption, and ongoing account support to ensure long-term success. Collaborate cross-functionally with Operations, Technology, Sales, and internal teams to deliver seamless customer experiences. Identify opportunities for service expansion and support client growth th

As Customer Service Lead, you'll oversee the day-to-day operation of our customer service function, managing a team of two while driving productivity, service excellence and continuous improvement. Experienced in customer service, customer experience or customer operations. Lead our customer service

Entain family, delivering top customer service and driving standards daily. Retail Customer Service Manager. Deliver outstanding customer service.

In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the UK market.

Customer Service: Be the friendly face that greets our guests and offers expert advice on our premium cookware range. Join the vibrant world of Le Creuset as a Retail Sales Assistant - Key Holder, where cookware meets colour, and customers come for inspiration! Youll be the friendly face helping sho

Our mission relies on a team full of inspiring, customer obsessed people, and we're looking for Customer Tech Support Advisors to provide front-line technical support to customers experiencing issues with broadband, WI-FI and VoIP services. Could that be you? If diagnosing and resolving issues gets

Customer Service: Be the friendly face that greets our guests and offers expert advice on our premium cookware range.

Customer Service Advisor Location: Plymouth, Devon Salary: £12. Job Type: Full-time (Mon-Fri) About the Role: We are looking for a friendly, caring and professional Customer Service Advisor to join our team in Plymouth. You will be one of the first points of contact for our customers, provi

Engineering Service Coordinator. Engineering Service Coordinator. PPM (planned preventative maintenance), reactive service and installations.

Delivering outstanding customer service at all times. We are looking for a friendly, professional and customer-focused. Providing information about hotel facilities and services.

Key Responsibilities: Handling inbound calls from patients in a professional and friendly manner using Systmone Booking and managing appointments Managing incoming and outgoing post Scanning and processing documents Referrals and Administration duties Updating and maint

School Receptionist (Turkish Speaking) Enfield.September Start | 6-Month Contract | £14.Horizon Teachers are recruiting a friendly and organised School Receptionist for a welcoming school in Enfield.The school has a large Turkish-speaking community, making fluent Turkish language skills highly des

As a business, we are committed to delivering best-in-class customer service that is both effective and responsive across all our operations - from constructing new homes and letting apartments to managing.

Temporary School Receptionist - Must have an enhanced DBS on the update service available to start on 2nd September 2026 Upon application for this role, you will receive a text message/email link to engage with our AI agent, please complete this to enhance your application. Your responsibilities w

Temporary Ongoing Monday to Friday Responsibilities: Ensure a five* service is delivered by welcoming tenants and guests Ensure all calls and emails are answered promptly and accordingly Deal with any queries from occupiers and guests as well as offering assistance in resolving issues Signing

Employee Assistance Programme, occupational health and wellbeing support services.

ROKA continues to deliver an elevated yet welcoming dining experience at the heart of every service.

This is a fast-paced opportunity offering opportunity to upskill yourself within a customer-facing environment. Our client is a well-established sales and marketing company based in Central London, known for delivering high-quality service to non profit clients. They are seeking motivated individual

This is not just a role – it's a key position in a high-paced, 24/7 service-driven business where excellence is expected at every turn. Every interaction is an opportunity to exceed expectations and deliver exceptional service. We are looking for an experienced and commercially savvy Service Coord

In the heart of our aftersales department our Service Administrator are committed to delivering outstanding and trusted experiences for our customers. As a Service Administrator you are the main point of contact for all customer communication while the vehicle is undergoing maintenance and repair in