Trabajos customer service supervisor en Reino Unido - Page 2

We’re looking for an experienced Floor Supervisor who leads by example and isn’t afraid to get stuck in. This is a hands-on role where you’ll spend most of your shift serving guests while taking responsibility for ensuring the restaurant runs smoothly. What you’ll be doing • Leading the restaurant floor during service., • Working as an active waiter, delivering exceptional customer service., • Handling guest complaints professionally and resolving issues confidently., • Supporting, motivating and guiding the front of house team throughout service., • Ensuring service standards are consistently maintained., • Completing the nightly cash-up and cash reconciliation., • Closing the restaurant at the end of service and ensuring all procedures are completed correctly., • Communicating effectively with the kitchen and bar to keep service running efficiently. What we’re looking for • Previous experience as a Floor Supervisor, Senior Waiter or Team Leader in a busy restaurant., • Excellent customer service and communication skills., • Confidence dealing with complaints and difficult situations., • Strong organisational skills and attention to detail., • Reliable, trustworthy and comfortable taking responsibility for closing the venue., • Positive attitude with the ability to lead by example., • Right to work in the UK. What we offer • Competitive hourly rate (depending on experience)., • Generous tronc/service charge., • Staff meals on shift., • Career progression opportunities., • A friendly, energetic team in the heart of Soho. If you thrive in a fast-paced restaurant and enjoy leading from the front, we’d love to hear from you. Apply today with your CV and tell us why you’d be a great fit for Paradiso Burger & Cocktail Bar.

Pay: £24,000.00 - £29,000.00 per year Job description: Location: London | Head Office | Central Reservations Salary: TBC Job Type: Full-time ⸻ About Caffe Concerto Caffe Concerto is one of London’s leading premium restaurant and cafe brands, renowned for elegant dining, luxury patisserie, afternoon tea and exceptional hospitality. With multiple iconic locations across London and an expanding international presence, we are committed to creating memorable experiences for every guest, whether they are joining us for breakfast, dinner, celebrations or private events. We are looking for a passionate and customer-focused Events & Reservations Executive to join our Central Reservations team and help deliver outstanding service from the very first enquiry through to the successful delivery of each booking. ⸻ About the Role As an Events & Reservations Executive, you will be the first point of contact for guests looking to dine, celebrate or host an event at Caffè Concerto. You will manage restaurant reservations, respond to event enquiries and assist guests in selecting the most suitable venue and experience for their needs. Working closely with the Events & Reservations Manager, you will ensure that every enquiry is handled professionally, efficiently and with genuine hospitality. Your ability to build relationships, understand our venues and confidently recommend the right options will play an important role in increasing bookings and delivering an exceptional customer experience. This is far more than a reservations role. Every enquiry represents an opportunity to create a memorable experience while contributing to the continued growth of the business. ⸻ Key Responsibilities You will manage reservations and event enquiries received via telephone, email, website, social media, WhatsApp and third-party booking platforms, ensuring every enquiry is answered promptly, accurately and professionally. You will assist guests with bookings for restaurant reservations, afternoon tea, celebrations, private dining, corporate functions, birthdays and group dining experiences, providing tailored recommendations based on their requirements and the facilities available across our venues. You will prepare quotations, confirm bookings, process deposits where required and ensure all reservation details, dietary requirements, guest preferences and special requests are accurately recorded within the reservation system. Working closely with restaurant management teams, you will communicate all event details clearly, ensuring each venue has the necessary information to deliver a seamless guest experience. You will actively promote and upsell Caffè Concerto’s experiences and services, including celebration cakes, flowers, afternoon tea packages, drinks packages, exclusive dining experiences and seasonal promotions, always seeking opportunities to enhance the guest’s booking. You will follow up on outstanding enquiries, maintain regular communication with prospective clients and work proactively to convert enquiries into confirmed reservations and events. Where appropriate, you will support the Events & Reservations Manager by welcoming prospective clients and assisting with venue show-rounds, helping guests explore our restaurants and identify the most suitable location for their event or celebration. You will maintain accurate records across all reservation systems, ensuring guest profiles, payments, notes and event details remain up to date while adhering to company procedures. As part of the Central Reservations team, you will work collaboratively with the Marketing, Operations and Restaurant teams to ensure promotions, campaigns and special events are communicated accurately to guests and successfully delivered across all venues. ⸻ What We’re Looking For We’re looking for someone who enjoys working with people and takes pride in delivering outstanding customer service. You will be an excellent communicator with strong organisational skills and the ability to manage multiple enquiries while maintaining a calm and professional approach. Previous experience within hospitality, reservations, guest relations, events or customer service is preferred. Experience using reservation systems such as SevenRooms, OpenTable, TheFork, DesignMyNight or similar platforms would be advantageous, although full training will be provided for the right candidate. You should be confident using Microsoft Office and comfortable learning new systems, with excellent written and spoken English and a genuine passion for hospitality. ⸻ The Ideal Candidate We’re looking for someone who is warm, professional and naturally enjoys creating great experiences for guests. You are organised, proactive and detail-oriented, with the confidence to build relationships and the commercial awareness to recognise opportunities to convert enquiries into bookings. You understand that every interaction reflects the Caffè Concerto brand and that exceptional service begins long before a guest arrives at one of our restaurants. ⸻ Why Join Caffè Concerto? Joining Caffè Concerto means becoming part of one of London’s most recognised hospitality brands, where every day brings new opportunities to create memorable experiences for our guests. You will work alongside a passionate team in a fast-paced and supportive environment, with opportunities to develop your career within reservations, events, hospitality sales and commercial operations while contributing to the continued growth of a premium restaurant group. Work Location: In person

Molly Maid is an established domestic cleaning company with a strong reputation and a friendly team. Due to high demand, we are looking for a Cleaning Operative to join us as a Route Assistant, with the opportunity to progress to Route Manager for a new route. The role will begin with training in the Molly Maid way of working before progressing to leading your own team. Responsibilities include: • Driving your team in a company car, • Cleaning customers’ homes to a consistently high standard, • Liaising with customers and ensuring they are satisfied with the service, • Guiding assistants and checking that work is completed correctly, • Managing navigation and time effectively, • Ensuring the company car and cleaning equipment are properly maintained You will need: • At least six months’ experience in the cleaning industry, • Excellent attention to detail and high standards of work, • Leadership and communication skills, • Excellent customer service skills, • A full, clean manual UK driving licence, • Fluent spoken English, due to the communication required in the role This is a full-time, permanent employed position. Working hours are Monday to Friday, 8:00 am to 4:30 pm. We do not operate at weekends, in the evenings or on bank holidays, although the exact number of hours worked may vary depending on the daily schedule. Benefits include: • Employer pension contributions, • 28 days’ paid holiday, including bank holidays, • Statutory Sick Pay If you believe this opportunity is a good fit for you, apply today.

Job Summary We are seeking a friendly, energetic, and customer-focused Sales Assistant to join our afro cosmetics and hair store. In this role, you will provide excellent customer service, assist customers in finding the right hair and beauty products, maintain an organised and welcoming store, and support the day-to-day running of the shop. The ideal candidate will have a genuine interest in afro hair and beauty products, enjoy working with people, and be confident in a busy retail environment. 37.5hrs Responsibilities • Welcome customers warmly and provide knowledgeable, helpful advice on hair, beauty, and cosmetic products., • Assist customers in selecting suitable wigs, extensions, braiding hair, haircare products, cosmetics, and accessories., • Process sales and payments accurately using the till/card machine., • Maintain a clean, tidy, and attractive shop floor and ensure products are well presented., • Replenish shelves and displays and assist with receiving, organising, and storing new stock., • Monitor stock levels and report low-stock or popular items to management., • Answer customer enquiries in person and over the phone in a friendly and professional manner., • Build positive relationships with customers and encourage repeat business., • Follow store procedures relating to cash handling, customer service, stock control, and security., • Support the wider team with general shop duties and other tasks when required. Skills & Experience • Previous retail, sales, or customer service experience is desirable., • Knowledge or experience of afro hair, wigs, extensions, braiding hair, cosmetics, or beauty products is highly desirable., • Excellent communication and interpersonal skills., • Friendly, approachable, and confident when speaking with customers., • Good product knowledge and the ability to learn about new products quickly., • Strong attention to detail and good organisational skills., • Reliable, punctual, and able to work effectively as part of a small team., • Comfortable working in a busy retail environment and able to multitask., • Basic computer and till skills., • Multilingual or bilingual abilities are an advantage when serving a diverse customer base. Join our team and become an important part of a friendly, customer-focused store where you can use your passion for afro hair and beauty to help customers find products they love while supporting the growth of our business.

Do you love to make every guest feel special? Looking for a career where you can work your way up? Fantastic, it looks like you are our perfect waiter / waitress. We are looking for wonderful wait staff, who can always put a smile on customers faces and wait staff who love working with fresh wholesome produce. At Granger & Co we are different here's what we give our fabulous wait staff: • Exceptional Monthly incentives, • Training with our suppliers and our fantastic Training manager – offering both support and guidance, • An extra day of holiday for every year of service after two years of working with the company, • A real work-life balance – healthy minds & healthy hearts!, • English courses provided – we support everyone, • All meals are included when you are at work, which are fresh and wholesome, • 50% staff discount for you to use within all five of our excellent restaurants Experienced wait staff are what we're gunning for but we also value: • Natural talent – we want people-people, • An inspiring waiter or waitress who raises the bar in customer service, • A passionate approachable individual We serve classic, freshly prepared, healthy & natural food right through from busy bustling breakfasts to cosy evening candlelit dinners. Across all five of our restaurants we demonstrate a family approach to nurturing our team and wanting to see them progress and succeed in our business. About Granger & Co. Since 2011, Granger & Co. has been bringing the best of Australian spirit in food and service to the London hospitality scene. Sunny, easy-going, and always generous, in terms of what we serve and how we serve it, Granger & Co. food is fresh, colourful and light, full of energy and vitality. We use seasonal ingredients infused with Australian flair, as well as European and Asian flavours, no matter the time of day. Our diversity and inclusion ethos We strive to run happy teams – working productively together, forever learning and aspiring – where everyone is given the chance to share their voice and input into what we do. We endeavour to promote a working environment that values employees as individuals, and value greatly the benefits that these principles bring to our daily practice. We hope you are as excited as we are by this opportunity and look forward to receiving your application.

Are you ready to step into an electrifying atmosphere where hospitality meets excellence? Firmdale Hotels invites you to become a pivotal part of our dynamic team at Ham Yard Hotel as a Cocktail Waiter. As a Cocktail Waiter at Ham Yard Hotel, you will be at the heart of the action, delivering unparalleled service with flair and finesse. From mixing signature cocktails to serving up delightful beverages, you will embody the essence of hospitality, ensuring every guest leaves with a smile. Responsibilities: • Provide exceptional service to guests, exceeding their expectations at every opportunity., • Skilfully handle multiple tables, maintaining efficiency even in a fast-paced environment., • Showcase your passion for beverages by offering recommendations and providing insights on our diverse selection, from coffee to cocktails., • Collaborate seamlessly with colleagues, fostering a team spirit that enhances the guest experience., • Pay meticulous attention to detail, ensuring each drink is prepared to perfection and served with style., • Uphold the highest standards of customer service, embodying the essence of Firmdale's commitment to excellence. What you Need: • A genuine passion for hospitality and a flair for delivering memorable experiences., • A keen eye for detail and a commitment to upholding the highest standards of service., • Enthusiasm for working as part of a dynamic team, thriving in a fast-paced environment., • While experience in a similar role is desirable, we welcome individuals who demonstrate a willingness to learn and grow., • Excellent communication skills and a natural ability to engage with guests, making them feel valued and welcome. What We Offer: • Competitive hourly rate from £17.00 to £18.00 inclusive of service charge, • Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: • Proud winners of The Times Best Places to Work for both 2024 and 2025, • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: If you're ready to embark on a rewarding journey with Firmdale Hotels and contribute to our legacy of excellence, apply now to join our vibrant team at Ham Yard Hotel! Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Job Description We’re looking for an experienced, friendly Full-time baristas, supervisor and or assistant manger to join the SHED London front of house team. If you love great hospitality, enjoy working with a welcoming crew, and get genuinely excited about coffee (and a good glass of wine), you’ll fit right in. The role (40 hours/week): Making consistently excellent espresso-based coffee Delivering warm, confident customer service Working as part of a friendly FOH team in a fast-paced environment Helping maintain a clean, well-organised bar and service area Getting involved with our coffee and wine offering day-to-day What we’re looking for: Previous barista experience (essential) Great communication and a positive, team-first attitude Comfortable engaging with guests and working busy services A genuine interest in specialty coffee and wine Reliability and attention to detail About us: SHED London has been serving the city for 10+ years, with a strong reputation for quality, community, and good vibes.

We are looking for a reliable, enthusiastic and experienced Assistant Bar Manager to join our team on a full-time basis. This is a great opportunity for someone who enjoys working in a busy bar and restaurant environment and is ready to take the next step in their hospitality career. About the Role As Assistant Bar Manager, you will support the Bar Manager with the day-to-day running of the bar, help supervise staff, maintain high standards of customer service, and ensure the bar operates smoothly and professionally. Key Responsibilities · Supporting the Bar Manager with daily operations · Supervising and motivating bar staff during shifts · Delivering excellent customer service at all times · Maintaining cleanliness, presentation and safety standards · Assisting with stock control, ordering and cash handling · Helping to train new team members where required Requirements · Minimum of one year’s full-time bar experience · Previous supervisory or team-leading experience is desirable · Strong communication and customer service skills · Ability to work evenings, weekends and busy shifts · A positive attitude, good organisation skills and the ability to work well under pressure · References will be required

Shift Supervisor – PG Fast Food 📍 Soho, London Full-time | Permanent | £15.50 p/h Be part of something new. PG Fast Food is coming to Soho, and we're looking for an energetic, reliable and hands-on Store Supervisor to join our brand-new store. This is more than a typical Supervisor role. Working closely with the General Manager, you'll help lead the team and take responsibility for the store's day-to-day operation. When the General Manager isn't in the store, you are the manager on duty and responsible for the store as a whole. Your responsibilities • Lead and support the team during shifts., • Take ownership of the store when the General Manager is absent., • Monitor daily sales and operational performance., • Ensure appropriate staffing levels and respond to unexpected absences., • Deliver excellent customer service and handle customer issues professionally., • Support recruitment, training and development of team members., • Maintain high standards of food safety, health & safety and hygiene., • Support stock control, ordering and waste management., • Complete opening and closing procedures correctly., • Solve problems, make decisions and communicate effectively with the General Manager., • Be hands-on and work alongside the team during busy periods. We're looking for someone who • Has experience as a Supervisor, Shift Leader, Team Leader or similar., • Is reliable, honest, accountable and proactive., • Has excellent customer service and communication skills., • Can stay calm and make decisions under pressure., • Enjoys developing and supporting others., • Takes pride in high operational and hygiene standards., • Is comfortable working in a fast-paced, hands-on environment., • Is willing to learn and grow with a new business. Flexibility is essential This is a fully flexible full-time role. You must be available for weekdays, weekends, evenings, opening and closing shifts, and Bank Holidays where required. Why join PG Fast Food? • Be part of our brand-new Soho opening., • Competitive salary., • Full training and development., • Genuine progression opportunities as we grow., • Staff discounts and other benefits., • Work in a positive, energetic and people-focused environment. We're looking for people who are ambitious, honest, fun, social and welcoming, with a genuine desire to give customers a great experience. If you're hands-on, reliable and ready to take responsibility, apply today and join PG Fast Food.

Gym Manager – North London Job Title: Gym Manager Location: North London Job Type: part time Salary: Competitive Salary + Performance Bonus About the Role We are looking for an energetic, driven, and experienced Gym Manager to lead our fitness facility in North London. This is a hands-on leadership role focused on membership growth, team management, customer experience, and operational excellence. The successful candidate will be passionate about fitness, highly organised, and capable of motivating both staff and members while driving the commercial success of the gym. Key Responsibilities • Manage the day-to-day operations of the gym, • Lead, motivate, and develop a team of fitness professionals, • Drive membership sales, retention, and revenue growth, • Oversee lead generation, tours, and membership conversions, • Ensure exceptional customer service and member satisfaction, • Manage staff rotas, training, and performance reviews, • Maintain high standards of cleanliness, health & safety, and compliance, • Coordinate class timetables and gym floor activities, • Monitor KPIs, budgets, and operational performance, • Support marketing campaigns, social media, and local community engagement citeturn0search1turn0search0turn0search5 Requirements • Previous experience as a Gym Manager, Fitness Manager, or similar leadership role, • Strong sales and customer service background, • Excellent communication and people management skills, • Level 2 Gym Instructor Qualification (minimum), • Level 3 Personal Trainer Qualification (preferred), • First Aid Certification, • Strong organisational and problem-solving skills, • Ability to work flexible hours, including evenings and weekends when required

Key Responsibilities: • Manage the day-to-day running of the store, • Lead, supervise and support the team, • Prepare staff rotas and manage shift cover, • Maintain excellent customer service standards, • Ensure food hygiene, cleanliness and health & safety standards are followed, • Monitor stock levels, ordering and minimise waste, • Handle cash, till operations and daily store procedures, • Maintain high standards of food quality and presentation, • Deal professionally with customer queries and complaints, • Help increase sales and improve overall store performance, • Ensure opening and closing procedures are completed correctly

25 hours minimum and long term (more than 2 years). NO students please. 3 years MINIMUM EXPERIENCE* Please only apply if your answer is "yes" to all questions and you have supervisor/ managerial experience. We are Hiring! We are Yummzy. We are a family run and established business that is passionate about our customers and purpose. Yummzy was created out of need to support a variety of customers and their needs and desires. Our delicious food and artisan coffee caters to vegan, gluten free, keto, high protein and clean eating. We’re looking for an experienced Barista / Front of House to join our team long-term. If you’re passionate about great coffee, clean eating and customer service, apply by sending your CV or experience. We also serve soft alcohol. We are building a base with returning customers and we are passionate about health, our clients and offering. What's involved?Responsibility: • Artisan coffee and speciality drinks, • Exceptional customer service & attracting new customers, • Think beyond current task, • Proactive, • Reliable and builder, • Meet KPIs below Perks: • Free drinks made in-house, • 30% staff discount KPI bonus: if weekly secret shopper confirms: • Clean as you go (everything is clean),, • FIFO (old products are at front and newer ones stocked at back),, • Great customer service Inc sampling, • Sales Bonus:, • In Shop SB (monthly paid but based on weekly feedback): Turnover - Cost (Rent, staff, ingredients, service charges, professional fees, equipment lease and bills)= Profit., • 10% of shop profit distributed to staff & kitchen, • In Market SB (Monthly paid but based on events separately): Event Turnover - Event Cost (Ingredients, staff time (baking + serving) and transport cost) = Profit, • 10% of event profit distributed to market persons and kitchen We pay above London living wage but expect a very high standard of all the above in return.

Research Tribe is a completely free service that connects people like you with remote opportunities to take part in market research. You could become a mystery shopper, product tester or simply share your opinion through paid surveys, focus groups and more. We work with many leading market research companies and brands. They want to hear your thoughts and will reward you with a variety of incentives including cash, vouchers, products, gifts, experiences and prizes. • Mystery Shopping, • Product Testing, • Focus Groups, • Surveys & More There is never any obligation to take part as you choose the opportunities you're interested in and complete them at times convenient for you, so it's perfect for everyone (especially if you're looking for flexible entry level, part time, temporary, evening, weekend or seasonal work with an immediate start and no experience). It's not a suitable replacement for a job, however it's a great way to work from home and earn additional income. Getting started is easy, simply click 'Apply Now’ and register on our website so we can keep you updated with suitable opportunities by email – it takes under 60 seconds. ... Research Tribe members come from a variety of work backgrounds including admin, customer service, accounts, finance, retail, IT, recruitment, human resources (HR), social care, cleaning, driving, NHS and local council. Whether you’re a student, apprentice, graduate, trainee, administrator, accountant, payroll assistant, sales executive, personal assistant (PA), business analyst, account manager, business analyst, receptionist, school teacher, chef, waiter, office worker or night shift warehouse operative - you’ll be in great company!

Are you ready to embark on an adventure where your dedication to security meets the epitome of hospitality? At Ham Yard Hotel, part of the renowned Firmdale Hotels group, we pride ourselves on delivering exceptional experiences. We are currently seeking a Security Officer to become a cornerstone of our team, ensuring the safety and well-being of our cherished guests and esteemed staff. We are thrilled to offer an exciting opportunity for a Security Officer/Doormen (Tuesday to Saturday 4 pm to 12 am ) to become a part of our esteemed team at the Ham Yard Hotel. In this pivotal role, you will be the first point of contact for our guests, setting the tone for their stay with your warm and engaging presence. Your role will involve ensuring each guest feels welcomed and valued from the moment they arrive. Responsibilities: • Conducting regular patrols throughout the hotel premises, remaining vigilant to identify and address any potential risks or concerns, ensuring a safe environment for all., • Providing recommendations and promoting our hotel facilities to enhance the guest experience, showcasing the exceptional amenities available., • Collaborating seamlessly with fellow team members to uphold our commitment to unparalleled service and guest satisfaction., • Embodying our values of integrity and excellence, consistently delivering exceptional customer service with a proactive and adaptable approach. What you Need: • A valid SIA License, demonstrating your commitment to maintaining high standards of security., • A solid knowledge of London, allowing you to navigate the city with ease and assist guests with local recommendations., • A flexible work ethic, capable of adapting to a 12-hour shift pattern (4 days on, 4 days off) with hours between 1pm and 1am., • Exceptional customer service skills, ensuring every interaction leaves a lasting impression of warmth and professionalism., • A collaborative spirit, ready to contribute to a cohesive team environment dedicated to excellence. What We Offer: • Competitive annual salary of £33,000 plus service charge., • Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: • Proud winners of The Times Best Places to Work for both 2024 and 2025, • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: If you're ready to embark on a rewarding journey with Firmdale Hotels and contribute to our legacy of excellence, apply now to join our vibrant team at Ham Yard Hotel! Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Yard Sale Pizza is on the search for a Moped Delivery Driver to join our amazing team. Who are we? Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine-in and takeaway in 17 of our favourite neighbourhoods. Known for our collaborations, we've teamed up with illustrators, musicians, international chefs & local eateries- all on the quest for the perfect pie! We've won London's most-loved restaurant in Time Out's 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London's favourite pizza in Time Out's inaugural Clash of the Slices in 2022. We're a young and fast-growing company who offer plenty of career progression for hard working and talented individuals. Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine-in and takeaway in 15 of our favourite neighbourhoods. Known for our collaborations, we've teamed up with illustrators, musicians, international chefs & local eateries- all on the quest for the perfect pie! We've won London's most-loved restaurant in Time Out's 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London's favourite pizza in Time Out's inaugural Clash of the Slices in 2022. We're a young and fast-growing company who offer plenty of career progression for hard working and talented individuals. We're hiring for safe and respectful drivers to deliver our delicious pizzas hot'n'fresh across multiple sites in London! You must have excellent navigation and customer service skills. We can offer a fun working environment with a fantastic team and provide everything including mopeds, insurance and equipment. You'll get hands-on training from an experienced team and brilliant opportunities to work your way up in the business if you seek progression and want to learn new skills such as management or pizza chef skills. What's on offer: • Paying £12.71 per hour, • Fully insured 110cc Mopeds and weatherproof equipment provided, • Permanent contract - up to 5 shifts per week depending on the needs of the business., • All overtime is paid for, • Opportunities to progress to Senior Driver Position, • Payment every 2 weeks, • Team Tips paid monthly based on how many hours you work, • Other bonus incentives and refer-a-friend scheme, • We'll pay half of CBT renewals (Terms apply), • With our in-house Training programs you can become a manager or a pizza chef! Essential requirements: • Available to work Friday and Saturday evenings (shifts finish up to 11.30pm), • 18 years and over, • CBT Licence, or category A (motorcycle) licence & UK drivers licence, • Working smart phone with data & good knowledge of local areas, • Excellent navigation, customer service skills, • Great time management Other perks include: • Free pizza on every shift, • Staff parties throughout the year, • Uniform and other merchandise to celebrate your milestones working with us, • CBT Scheme where we pay for 50% of renewals (terms and conditions apply), • Hospitality Action's Employee Assistance Programme (EAP) offers free independent, expert, support and advice 24/7 to all YSP staff. If this sounds good, then we can't wait to hear from you! Pizza & Love, YSP

Are you ready to embark on an exciting journey with one of London's most renowned boutique hotel chains? Firmdale Hotels invites you to become a vital part of our prestigious Ham Yard Hotel team as a Night Porter (6-month fixed-term contract). At Firmdale Hotels, we are not just in the business of hospitality; we are in the business of creating unforgettable experiences. With a collection of unique boutique hotels in London and New York, we pride ourselves on our commitment to exceptional service, exquisite design, and unparalleled attention to detail. Join us in shaping the future of luxury hospitality. As a Night Porter, you will be at the forefront of ensuring our guests receive nothing short of excellence, even during the twilight hours. Your primary responsibility will be overseeing the concierge desk in the absence of the wider team, ensuring seamless operations throughout the evening. Responsibilities: • Welcoming guests with warmth and professionalism, assisting with luggage, and attending to their needs promptly., • Managing incoming calls efficiently and courteously, providing accurate information and assistance as required., • Demonstrating impeccable attention to detail in all tasks, from guest check-ins to check-outs., • Proactively addressing guest requests and concerns with tact and discretion, ensuring their comfort and satisfaction throughout their stay., • Collaborating closely with your team to maintain the highest standards of service and guest satisfaction., • Operating with a high level of autonomy and confidence, while also thriving in a collaborative team environment. What you Need: • Valid UK Driving Licence Required., • A passion for delivering exceptional customer service, with a genuine desire to exceed guest expectations., • Outstanding organisational skills and the ability to multitask effectively in a dynamic, fast-paced environment., • Excellent communication skills, both verbal and written, with a keen attention to detail., • The ability to work independently with confidence, while also thriving as a valued member of a cohesive team. What We Offer: • Competitive annual salary of £ 31,500.00 plus service charge., • A structured 4-day-on, 4-day-off schedule, providing a healthy work-life balance., • Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching. Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commutin, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: • Proud winners of The Times Best Places to Work for both 2024 and 2025, • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: If you're ready to embark on a rewarding journey with Firmdale Hotels and contribute to our legacy of excellence, apply now to join our vibrant team at Ham Yard Hotel! Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

We are currently looking to recruit an experienced Bakery Manager for an established bakery operation in Covent Garden. This is a fantastic opportunity for a hands-on and commercially minded manager to join a growing bakery brand with a strong reputation across London. You will be responsible for the day-to-day running of the bakery, ensuring smooth service, high operational standards, and an exceptional customer experience in a fast-paced environment. The successful Bakery Manager will oversee daily operations, stock control, ordering, compliance, labour management, team development, and overall site performance while supporting the continued growth and success of the business. The Perks As Bakery Manager, you can look forward to the following: • Salary of £38,000 - £40,000 (dependent on experience), • 40-hour working week, • Tips plus monthly bonus, • 5 days on, 2 days off rota, • Some evening shifts required, • Private healthcare (post-probation, opt-in), • Unlimited CBT and therapy support through wellbeing provider, • Ongoing training and development opportunities The Place A growing, female-founded bakery business with multiple sites across London and exciting expansion plans throughout the UK. The Covent Garden site is a busy, high-volume operation focused on quality, consistency, and efficiency within a fast-paced environment. In addition to customer-facing operations, the site also supports wider production and e-commerce fulfilment for the business. This is a hands-on environment suited to someone who thrives in a growing brand and enjoys building strong teams, systems, and operational standards. The Person The successful Bakery Manager will have the following: • Food Hygiene Level 2 or 3, • At least 1 year's experience within a commercial kitchen or bakery environment, • Previous leadership or management experience, • Strong organisational and operational skills including stock control, ordering, audits, and compliance, • Hands-on leadership style with experience in team training, rota planning, recruitment, and performance management, • Passion for food, customer service, and building high-performing teams, • Bakery experience and exposure to P&L management would be advantageous If you are an experienced Bakery Manager looking to join an established and growing bakery business in Central London, apply today!

Yard Sale Pizza is on the search for a Delivery Cyclist to join our amazing team. Who are we? Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine-in and takeaway in 17 of our favourite neighbourhoods. Known for our collaborations, we've teamed up with illustrators, musicians, international chefs & local eateries- all on the quest for the perfect pie! We've won London's most-loved restaurant in Time Out's 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London's favourite pizza in Time Out's inaugural Clash of the Slices in 2022. We're a young and fast-growing company who offer plenty of career progression for hard working and talented individuals. Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine-in and takeaway in 12 of our favourite neighbourhoods. Known for our collaborations, we've teamed up with illustrators, musicians, international chefs & local eateries- all on the quest for the perfect pie! We've won London's most-loved restaurant in Time Out's 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London's favourite pizza in Time Out's inaugural Clash of the Slices in 2022. We're a young and fast-growing company who offer plenty of career progression for hard working and talented individuals. We're hiring enthusiastic Delivery Cyclists to join our team, working across evenings and weekends to deliver pizzas to the local residents. We have e-bikes with top speeds of 25km/h with some shops equipped with only e-bikes to ensure an efficient delivery service! We're also offering a fantastic opportunity for cyclists to become a moped driver! You can complete a CBT course with 50% paid by the company (terms and conditions apply). Thorough training will also be provided. What's on offer: • Paying £12.71 per hour, • Opportunities to progress to Senior Cyclist Position, • Permanent contract - up to 5 shifts per week depending on the needs of the business., • All overtime is paid for, • Payment every 2 weeks, • Team Tips paid monthly based on how many hours you work, • Other bonus incentives and refer-a-friend scheme, • We'll pay half of CBT for those interested to drive mopeds (Terms apply), • With our in-house Training programs you can become a manager or a pizza chef!, • E-Bikes and weatherproof equipment provided Essential requirements: • Available to work Friday and Saturday evenings (shifts finish up to 11.30pm), • Must have cycling experience / love for cycling, • Excellent road / navigation experience, • Working smart phone with data & good knowledge of local areas, • Delivery experience not essential but you must have excellent customer service skills, • Team player & positive attitude, • Applicants must be at least 17 years old to apply. Other perks include • Free pizza on shift, • Staff parties throughout the year, • Uniform and other merchandise to celebrate your milestones working with us, • Hospitality Action's Employee Assistance Programme (EAP) offers free independent, expert, support and advice 24/7 to all YSP staff. If this sounds good, then we can't wait to hear from you! Pizza & Love, **YSP

Are you passionate about delivering exceptional customer service and have a keen eye for detail? Firmdale Hotels is seeking a dedicated Restaurant Supervisor to join our award-winning team at The Soho Hotel. Firmdale Hotels is renowned for its innovative design, unique style, and unparalleled service. Our commitment to excellence has earned us a loyal clientele and numerous accolades within the hospitality industry. The Soho Hotel, nestled in the heart of London, offers a vibrant and luxurious environment where both our guests and team members can thrive. As a Restaurant Supervisor, you will play a pivotal role in ensuring the smooth operation of our restaurant and bar. Your primary responsibility will be to oversee the daily activities, working closely with senior management and team members to maintain the highest standards of service and exceed our guests' expectations. Responsibilities: • Manage and oversee the daily operations of the restaurant and bar, ensuring a seamless and high-quality service., • Build and maintain strong, professional relationships with our guests, addressing any concerns and ensuring their experience is exceptional., • Ensure all operations comply with health and safety regulations, company policies, and industry standards., • Conduct daily briefings, motivate, develop, and retain a high-performing team, fostering a positive and collaborative work environment., • Work alongside the Food and Beverage Manager to ensure that all food and drink offerings meet our exacting standards of quality., • Effectively communicate any guest feedback or operational issues to the Food & Beverage Manager, ensuring timely resolution., • Stay informed about industry trends and competitor activities to keep our offerings competitive and appealing. What you Need: • Proven experience as a Restaurant or Food & Beverage Supervisor in a fast-paced, luxury venue., • A genuine passion for food and beverage, with extensive knowledge of quality products and ingredients., • An understanding of the current market and awareness of potential competitors., • Demonstrated ability to manage, lead, motivate, and develop a team., • Strong communication skills to effectively interact with guests and team members., • Excellent attention to detail to ensure the highest standards of service and compliance. What We Offer: • Competitive hourly rate of £16.00 - £17.00 inclusive of service charge., • Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: • Proud winners of The Times Best Places to Work for both 2024 and 2025, • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: Join us at The Soho Hotel and be part of a team that values excellence, creativity, and a genuine passion for hospitality. Apply now to start your journey with Firmdale Hotels! Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

☕ Café Manager – Krave Dessert Café Location: Northwood Full-Time Love great coffee, amazing desserts and creating a brilliant customer experience? Krave Dessert Café is looking for an experienced Café Manager to take ownership of our day-to-day operation and help take the business to the next level. We’re looking for someone energetic, organised and commercially minded who knows how to lead a team, keep standards high and create an atmosphere that keeps customers coming back. 🍰 The Role As Café Manager, you'll have responsibility for the overall performance and smooth running of Krave, including: • Leading, motivating and developing the team, • Managing staff rotas and ensuring efficient staffing levels, • Delivering consistently excellent customer service, • Driving sales and looking for ways to grow the business, • Maintaining high standards across food, drinks, presentation and cleanliness, • Managing stock levels, ordering and supplier relationships, • Controlling wastage and keeping an eye on costs, • Ensuring opening and closing procedures are followed, • Handling customer feedback and resolving issues confidently, • Making sure the café is always looking and operating at its best 🙌 Who We're Looking For We're looking for an experienced café or hospitality manager who: • Has previous management experience in a busy café, restaurant or similar hospitality business, • Is confident leading and managing a team, • Has a strong understanding of stock, labour and cost control, • Is commercially minded and motivated by increasing sales, • Has excellent customer service skills, • Is organised, reliable and hands-on, • Leads from the front rather than managing from the sidelines, • Brings positive energy to the team and the café ✨ Why Krave? Krave is all about great desserts, great drinks and great experiences. We're looking for someone who wants more than just a management job — we want someone who can really take ownership of the café, bring ideas to the table and help us grow. If you're an experienced hospitality manager who loves building strong teams, delivering brilliant service and running a successful operation, we'd love to hear from you.

Firmdale Hotels is a collection of individually designed boutique hotels located in London and New York. Renowned for our unique décor and exceptional service, we offer a one-of-a-kind experience for our guests. At Firmdale, we value creativity, quality, and an unwavering commitment to excellence. We have an exciting opportunity for a Room Attendant to join our highly successful team at the Ham Yard Hotel. As a Room Attendant, you will play a vital role in ensuring our uniquely styled rooms are cleaned and maintained to an impeccable standard. Each of our bedrooms is designed differently, offering you a variety of work environments each day. Responsibilities: • Ensure every room is cleaned and presented to the highest standard., • Spot and address any issues to maintain our high standards., • Contribute to an exceptional guest experience through attentive service., • Work closely with other team members to ensure smooth operations. What you Need: • An eye for detail to maintain our high standards., • Ability to work well within a team environment., • Perform effectively under pressure and during busy periods., • A passion for providing excellent customer service., • Strong organisational and communication skills. What We Offer: • Competitive hourly rate of £16.00 - £17.50 inclusive of service charge., • Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: • Proud winners of The Times Best Places to Work for both 2024 and 2025, • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: If you're ready to embark on a rewarding journey with Firmdale Hotels and contribute to our legacy of excellence, apply now to join our vibrant team at Ham Yard Hotel! Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Bartender Job Requirements and Responsibilities: Stock count and ordering. Provides a pleasant drinking experience to customers. Serves drinks while maintaining a clean and sanitary bar area. Attends to the detail and presentation of each order. Prepares and maintains ingredients by following recipes. Adheres to proper alcohol handling, sanitation, and safety procedures, and maintains appropriate dating, labeling, and rotation of all beverage items. Coordinates daily supply inventory for bar and submits orders to supervisor; assists with receipt of deliveries. Contributes to daily, holiday, and theme drink menus in collaboration with supervisor. Ensures smooth operation of bar services during absence of supervisor. Completes cleaning according to daily and weekly. Assists with orienting new employees to their work area. Listens to customer complaints and suggestions and resolves complaints. Instructs personnel in use of new equipment and cleaning methods and provides efficient and effective methods of maintaining work area. Bartender Qualifications/Skills: Demonstrated knowledge of and skill in ability to safely and effectively operate standard beverage service equipment Adaptability Decision-making Customer service Oral communication Planning, problem solving, and teamwork Self-motivated High energy Level Multi-tasking Minimum two (2) years of bar or restaurant experience to include drink preparation

Firmdale Hotels is a collection of award-winning, luxury hotels located in some of the most vibrant and exciting cities. Our properties are known for their unique design, outstanding service, and warm, welcoming atmosphere. At Firmdale, we pride ourselves on creating exceptional experiences for our guests and a supportive, engaging environment for our team members. We are thrilled to offer an exciting opportunity for a Valet to join our esteemed Housekeeping team at the Ham Yard Hotel. As a Valet, you will play a crucial role in maintaining the high standards of our hotel, ensuring our guests enjoy a seamless and comfortable stay. Responsibilities: • Assist in the daily operations of the Housekeeping department., • Perform laundry duties, including washing, drying, ironing, and pressing., • Handle sewing tasks and minor garment repairs as needed., • Organise and manage team members uniforms, ensuring they are clean and presentable., • Maintain a high level of cleanliness and organisation in the laundry area., • Flexibly respond to the needs of the department and use your initiative to solve problems. What you Need: • Proven experience in a similar role within a luxury hotel or hospitality environment in the housekeeping departament, • Ability to work under pressure while maintaining attention to detail., • Strong organisational and communication skills., • A passion for providing excellent customer service and ensuring guest satisfaction., • Ability to work effectively as part of a team, demonstrating cooperation and flexibility. What We Offer: • Competitive hourly rate of £16.50 - £18.00 inclusive of service charge., • Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: Proud winners of The Times Best Places to Work for both 2024 and 2025 • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: If you're ready to embark on a rewarding journey with Firmdale Hotels and contribute to our legacy of excellence, apply now to join our vibrant team at Ham Yard Hotel! Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

We are seeking an organised and experienced Restaurant Manager to oversee the day-to-day operation of a Mediterranean restaurant. The successful candidate will help maintain excellent service, food quality, cleanliness, and customer satisfaction while supporting the restaurant team. Key responsibilities include: • Coordinating front-of-house operations and ensuring smooth service., • Supporting, motivating, and supervising team members., • Maintaining high standards of customer service and responding professionally to feedback., • Monitoring restaurant presentation, cleanliness, and compliance with health and safety procedures., • Coordinating with the kitchen team to support efficient service and consistent food quality., • Assisting with stock control, ordering, and minimising waste where required., • Helping to manage daily opening and closing procedures., • Supporting staff training and maintaining effective communication across the team. Previous restaurant management or supervisory experience, strong organisational skills, and the ability to remain calm in a busy environment are desirable. Flexibility to work evenings, weekends, and public holidays may be required.

Join Firmdale Hotels' prestigious Soholistic Spa team as a Part-Time Spa Therapist (3 days per week) on a 12-month fixed-term maternity cover contract, and embark on a rewarding career defined by luxury, excellence and exceptional service. At Firmdale, we redefine hospitality by offering a unique and unforgettable experience in each of our eight London properties, including the iconic Ham Yard Hotel. As a Spa Therapist, you'll work closely with our Spa Manager to deliver exceptional treatments to our esteemed in-house guests and VIP clientele. From indulgent massages and rejuvenating facials to flawless manicures, pedicures, and waxing services, you'll cater to every aspect of our guests' relaxation and beauty needs. This is a Part time role, 3 days per week. Responsibilities: • Perform a diverse range of treatments across all eight London properties, ensuring each guest receives the utmost care and attention., • Demonstrate a comprehensive understanding of our treatment packages and offerings, guiding guests towards personalised experiences., • Cultivate strong, professional relationships with guests to foster loyalty and contribute to the growth of our client base., • Expertly recommend retail products tailored to guests' preferences and effectively close sales to enhance their at-home wellness routines., • Strive to meet and exceed sales targets established by the Spa Manager, showcasing your dedication to success., • Extend a warm and inspiring welcome to all guests, setting the tone for their spa journey from the moment they arrive., • Collaborate with the Spa Receptionist to manage daily bookings seamlessly, ensuring a smooth and efficient operation., • Assist the Spa Manager with administrative tasks such as stock inventory to uphold our standards of excellence., • Provide support to the Spa Receptionist as needed, contributing to the overall success of our spa operations. What you Need: • Proven experience as a Spa Therapist in a 5-star hotel or luxury spa environment, demonstrating your commitment to exceptional service., • Possess NVQ Level 3 in Spa Therapy or an equivalent qualification, showcasing your dedication to professional development., • Exhibit a passion for customer service and a relentless pursuit of exceeding guests' expectations at every opportunity., • Showcase extensive knowledge of various treatments and techniques, delivering flawless services in line with our training standards., • Display a strong understanding of anatomy and physiology, ensuring the safety and well-being of our guests throughout their spa experience., • Communicate effectively with guests and colleagues, demonstrating excellent interpersonal skills., • Excel in time management, maintaining efficiency and precision in a fast-paced environment., • Pay meticulous attention to detail, driven by a commitment to delivering unparalleled standards of excellence., • Thrive in a collaborative team environment, contributing positively to collective success., • Demonstrate resilience and determination, consistently striving for perfection in all aspects of your role., • Uphold a high standard of personal presentation, reflecting the sophistication and elegance of Firmdale Hotels. What We Offer: • Competitive annual salary of £ 18,609.00 plus service charge, • Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching. Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: • Proud winners of The Times Best Places to Work for both 2024 and 2025, • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: If you're ready to embark on a rewarding journey with Firmdale Hotels and contribute to our legacy of excellence, apply now to join our vibrant team at Ham Yard Hotel! Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

Krave Dessert Café is looking for an experienced, enthusiastic and driven Café Manager to lead the day-to-day operations of our busy dessert café. This is an exciting opportunity for someone with previous dessert café management experience who is passionate about delivering exceptional customer service, creating memorable guest experiences, and helping to grow an exciting brand. As Café Manager, you will oversee all aspects of the business, from leading the team and maintaining exceptional cleanliness standards to developing children's party packages, driving sales, and contributing to the continued growth of the Krave brand. Key Responsibilities • Manage the daily operation of the dessert café, ensuring smooth and efficient service., • Lead, motivate and develop the front and back of house team., • Deliver outstanding customer service and ensure every guest has an exceptional experience., • Maintain consistently high standards of cleanliness, hygiene and food safety throughout the café., • Manage staff rotas, recruitment, training and performance., • Monitor stock levels, ordering and supplier relationships., • Control labour and food costs while maintaining quality and profitability., • Ensure compliance with all Health & Safety and Food Hygiene regulations., • Handle customer feedback professionally and resolve issues promptly., • Drive sales through promotions, upselling and exceptional service. Children's Parties & Events • Organise and manage children's birthday parties and private events., • Create fun, memorable experiences for children and families., • Coordinate party bookings, staffing and event delivery., • Develop new party packages and themed experiences to increase revenue. Brand Development: Working alongside senior management, you will play an important role in growing the Krave brand by: • Developing new ideas to improve the customer experience., • Identifying opportunities to increase sales and customer loyalty., • Supporting new menu launches and seasonal promotions., • Assisting with local marketing initiatives and community engagement., • Maintaining brand standards across presentation, service and atmosphere., • Helping establish Krave as the leading dessert destination in the area. About You: We are looking for someone who has: Previous management experience within a dessert café, ice cream parlour or similar hospitality environment. A proven track record of leading successful teams. Experience organising children's parties or family-focused events. Strong understanding of brand development and customer engagement. Exceptional leadership and communication skills. Excellent organisational and time management abilities. High attention to detail with a commitment to maintaining exceptional cleaning and hygiene standards. Strong commercial awareness with the ability to drive sales and profitability. Confidence in dealing with customer enquiries and resolving complaints professionally. A positive attitude, strong work ethic and hands-on approach. Food Hygiene Certificate (Level 2 or above preferred). Flexibility to work evenings, weekends and busy seasonal periods. What We Offer: Immediate start. Competitive salary based on experience. Performance-related bonus opportunities. Career progression within a growing hospitality group. Opportunity to help shape and develop an exciting, expanding brand. Supportive, energetic and creative working environment. Staff discounts and company benefits. How to Apply: If you have the experience, passion and leadership skills to take Krave Dessert Café to the next level, we'd love to hear from you. Please send your CV and a short covering letter outlining your experience. Join Krave Dessert Café and play a key role in creating unforgettable desserts, memorable celebrations, and exceptional customer experiences while helping build one of the region's most exciting dessert brands. Benefits: • Company pension, • Discounted or free food, • Employee discount, • On-site parking, • Store discount Work Location: In person

Are you passionate about creating unforgettable experiences in hospitality? Do you thrive in a dynamic environment where every day brings new opportunities? If so, we have the perfect role for you at Ham Yard Hotel! As a Bartender at Ham Yard Hotel, you will be an integral part of our esteemed bar team, crafting a diverse range of both alcoholic and non-alcoholic beverages with flair and finesse. From classic cocktails to innovative creations, you will have the opportunity to showcase your skills in a fast-paced, high-volume environment. Your dedication to delivering inspirational service and ensuring every drink is a delight will contribute to the continued success of our bar and the satisfaction of our guests. Responsibilities: • Prepare and serve a wide variety of beverages, including cocktails, mocktails, and specialty drinks, with precision and creativity., • Maintain a clean and organised bar area, adhering to health and safety standards at all times., • Engage with guests in a friendly and professional manner, providing personalized recommendations and ensuring exceptional customer service., • Collaborate with fellow team members to uphold the high standards of our bar and contribute to a positive work environment., • Demonstrate a keen attention to detail in every aspect of drink preparation and presentation., • Stay informed about current beverage trends and participate in training opportunities to further develop your skills and knowledge. What you Need: • A passion for hospitality and a genuine desire to create memorable experiences for our guests., • The ability to thrive in a collaborative team environment, working effectively alongside colleagues to achieve common goals., • Previous experience in a similar role is desirable but not essential; we welcome enthusiastic individuals with a willingness to learn., • Excellent communication skills and a natural flair for providing exceptional customer service., • A keen eye for detail and a commitment to maintaining high standards in every aspect of your work., • Enthusiasm, energy, and a positive attitude that inspires both your colleagues and our guests. What We Offer: • Competitive hourly rate from £17.00 to £ 18.00 inclusive of service charge, • Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching., • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: • Proud winners of The Times Best Places to Work for both 2024 and 2025, • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: If you're ready to embark on a rewarding journey with Firmdale Hotels and contribute to our legacy of excellence, apply now to join our vibrant team at Ham Yard Hotel! Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

As Floor Supervisor/Duty Manager, you will oversee smooth day-to-day floor operations, deliver exceptional guest experiences, support the management team, and lead the floor team during busy late-night service. You will coordinate kitchen, bar, hosting, runner, karaoke room, and lounge activities while maintaining high standards of food and beverage service. Responsibilities: • Lead and support the floor team during service., • Deliver outstanding customer service and guest experiences., • Coordinate effectively with the bar, kitchen, hosts, runners, karaoke rooms, and lounge., • Manage VIP guests, bookings, enquiries, and customer concerns professionally., • Maintain high standards of cleanliness, presentation, and service., • Support staff training, motivation, and development., • Ensure health, safety, food hygiene, and licensing procedures are followed., • Assist with opening and closing duties and daily operations., • Identify sales opportunities and encourage appropriate upselling., • Monitor inventory and assist with ordering supplies when required., • Address guest concerns promptly and work to maximise satisfaction. Skills and requirements: • Previous supervisory experience in a high-end bar, nightlife, restaurant, or hospitality environment., • Strong leadership, communication, and organisational skills., • Confidence working in fast-paced, late-night environments., • A positive attitude and strong team mentality., • A professional, guest-focused approach., • Flexibility to work evenings and weekends., • Ability to remain calm under pressure while maintaining attention to detail., • Knowledge of relevant health, safety, and food-handling regulations., • A passion for hospitality and delivering exceptional guest experiences., • A personal licence is preferred. What we offer: • Hourly rate plus service charge, with an OTE of £17–£18 per hour., • Staff meals while on duty., • Staff discounts and incentives., • Career progression opportunities., • A fun and energetic working environment., • The opportunity to work in a luxury nightlife venue. This role is ideal for an enthusiastic hospitality professional who enjoys luxury nightlife and is motivated to lead a team in delivering outstanding food and beverage service.

KIKILICKS – NOTTING HILL CARNIVAL 2026 GENERAL REQUIREMENTS – ALL POSITIONS Punctuality Is Essential You must be at the designated food-truck location by 6:30 AM SHARP on both mornings. Do not plan to arrive at 6:30 AM. Plan your journey so that you are already at the meeting point and ready to begin work at 6:30 AM. Notting Hill Carnival involves road closures, crowd barriers, security restrictions and significant disruption to normal transport. Late arrival could therefore mean being unable to access the trading area. High Energy & Stamina You must be comfortable: • Working approximately 14 hours per day., • Standing for long periods., • Working around very large crowds., • Working in a loud environment., • Working quickly during sustained rush periods., • Carrying out physical tasks where appropriate to your role., • Remaining focused towards the end of a long working day., • CUSTOMER SERVICE Everyone represents KikiLicks, regardless of whether their primary role is in the kitchen or front-of-house. Team members are expected to: • Be polite and respectful., • Communicate clearly., • Remain calm under pressure., • Never argue with customers., • Escalate complaints to the designated supervisor., • Work cooperatively with colleagues., • Maintain a positive and professional attitude throughout the event., • CLEANLINESS & FOOD SAFETY All staff must follow the food-safety, hygiene and cleaning procedures provided during training. This includes: • Regular handwashing., • Keeping food and service areas clean., • Preventing cross-contamination., • Following instructions regarding allergen procedures., • Keeping walkways free from hazards., • Reporting spills and hazards immediately., • Maintaining clean equipment and utensils., • Following instructions relating to hot and cold food holding., • EXPERIENCE Previous experience in any of the following is highly desirable: • Nigerian/African catering, • Festivals, • Large outdoor events, • Street-food businesses, • Food trucks, • Restaurants, • Takeaways, • Professional kitchens, • Catering, • Cashier/POS work, • High-volume hospitality, • Customer service Experience requirements will vary depending on the position. Full event-specific training will be provided. PAY & STAFF MEALS £13.00 – £14.00 PER HOUR The final hourly rate offered will depend on the role, responsibilities and relevant experience of the successful applicant. Staff meals and drinks will be provided during the working shift. APPLICATION DEADLINE WEDNESDAY, 19 AUGUST 2026 All applications must be submitted by the stated deadline. Applications received after the deadline may not be considered because the final team, role allocation and training arrangements must be confirmed before Carnival weekend. HOW TO APPLY Please send a short application containing: • Full name, • Phone number, • The EXACT ROLE you are applying for, • Details of relevant hospitality/catering/event experience, • Details of Nigerian/African cooking experience if applying for a kitchen position, • Whether you can work BOTH DAYS, • Confirmation that you can arrive at the designated Carnival location by 6:30 AM, • Confirmation that you are comfortable working approximately 14 hours per day Send applications to: Please state your chosen position clearly in your application. Successful applicants will receive further information regarding training, shift allocation, dress requirements, exact meeting point, food-truck location and event-day procedures. Come prepared to work hard, support your team and help KikiLicks deliver excellent Nigerian food and customer service at Notting Hill Carnival 2026.

PLEASE READ BEFORE APPLYING: THESE PAID TRIAL SHIFTS ARE FOR FRIDAY 14/08/26 & SATURDAY 15/08/26. We are looking for confident, outgoing and sales-focused people to attend paid trial shifts tonight at our busy Latin nightclub. This role is for Table Service Sales. You will be speaking with customers, building rapport, encouraging drink orders, upselling shots, bottles and mixers, and helping guests have an amazing night. Experience is great, but it is not essential. The most important qualities are confidence, personality, communication skills and natural sales ability. Pay: £13.71 per hour Paid for time worked Regular weekend shifts available for strong performers. About us: We are a premium, high-energy Latin nightclub and sports bar. Our venue is fun, busy, social, customer-focused and full of energy. We want every guest to feel welcome, special and excited to come back. The role: This is not a shy role. We need someone who is confident approaching customers, starting conversations, reading the room, spotting sales opportunities and helping guests spend more in a natural, friendly way. We are looking for someone who is: • Confident, • Outgoing, • Friendly, • Well-presented, • Persuasive without being pushy, • Comfortable approaching customers, • Good at building rapport quickly, • Positive and energetic, • Sales-minded, • Calm under pressure, • Comfortable working late nights, • Able to represent a premium Latin nightlife brand Duties may include: • Welcoming guests at tables, • Building rapport with customers, • Asking if guests are celebrating, • Taking drink, shot, bottle or mixer orders, • Upselling doubles, shots, bottles and premium options, • Encouraging repeat orders, • Checking on tables throughout the night, • Helping customers feel special and looked after, • Communicating orders clearly to the bar or manager, • Supporting the overall guest experience Good backgrounds include: • Sales, • Promotions, • Hosting, • Waitressing, • Table service, • Bottle service, • Events, • Hospitality, • Nightlife, • Customer service, • Brand ambassador work, • Retail sales Important: This is a paid trial shift. If suitable, you may be asked to complete the full trial shift and may be offered future shifts. If it is not the right fit, the trial may be ended early and you will be paid for the time worked. Requirements: • Must be 18+, • Must have the right to work in the UK, • Must be available for Friday 14/08/26 and/or Saturday 15/08/26, • Must be able to arrive for 22:15, • Must be prepared to finish at 5:30AM, • Must be confident speaking with customers, • Must be comfortable approaching people in a nightclub environment, • Must be willing to upsell naturally and professionally Please only apply if you can attend tonight, are confident with people, and are happy with a paid trial shift.

Join a specialty coffee and bagel team focused on great coffee, fresh food, fast service, and welcoming hospitality. This role suits someone who enjoys a busy environment and takes pride in consistency, teamwork, and customer service. You will: • Prepare espresso-based drinks to Noxy's standard, • Dial in coffee and maintain quality throughout service, • Prepare and serve bagels according to company standards, • Support coffee and food service during busy periods, • Provide friendly, efficient, and professional customer service, • Keep service areas clean, organised, and ready for use, • Maintain high standards of hygiene, presentation, and store flow, • Work closely with the Store Manager and wider team You’ll ideally have: • 1 year barista or café experience, • Knowledge of espresso-based drinks, • Experience in a busy café, coffee shop, market, or hospitality setting, • Strong communication skills and attention to detail, • A hands-on, reliable, and positive approach, • The ability to stay calm and focused during busy periods, • A genuine interest in coffee, food, and hospitality Specialty coffee experience is beneficial, but attitude, reliability, and willingness to learn are equally important. What we offer: • £13 per hour, • Guaranteed tips of £1 per hour, • Free staff food while on shift, • Staff discounts, • Training and support, • Mental health support, • Opportunities to complete coffee certifications, • Opportunities for career development within the company. To apply, please complete the application. We'd love to hear from you.

BAR STAFF – JOB DESCRIPTION A.K. Whelan Pubs (AKW) Position: Bar Staff / Bar Team Member Hours: Full-Time & Part-Time Opportunities Location: Various Venues Across London & the South ABOUT THE ROLE We are looking for friendly, enthusiastic and reliable people to join our bar teams across A.K. Whelan Pubs. Our Bar Staff are at the heart of the customer experience. You will be responsible for delivering excellent service, maintaining high standards and helping create the welcoming, lively atmosphere our pubs are known for. Previous bar experience is an advantage, but attitude, reliability and a willingness to learn are equally important. Our values are simple: PEOPLE • STANDARDS • FUN We want team members who enjoy hospitality, take pride in their work and understand the importance of giving every customer a great experience. KEY RESPONSIBILITIES Customer Service • Welcome customers in a friendly and professional manner., • Provide fast, efficient and engaging bar service., • Take customer orders accurately and process payments correctly., • Have a good knowledge of the drinks and products available., • Assist customers with questions and recommendations., • Deal with customer queries professionally and escalate issues to management where required., • Help create a positive, welcoming and enjoyable atmosphere. Bar Service • Prepare and serve draught beers, spirits, wines, soft drinks and other beverages to company standards., • Ensure correct glassware, measures and presentation are used., • Maintain excellent product quality and presentation., • Follow responsible alcohol service procedures at all times., • Comply fully with Challenge 25 and licensing requirements., • Report any dispense, cellar or product-quality issues immediately. Cash & Till Procedures • Operate the EPOS/till system accurately., • Process cash and card transactions correctly., • Follow company procedures relating to discounts, refunds and voids., • Never give away stock or provide unauthorised discounts., • Report till discrepancies or transaction issues immediately. Stock Control • Handle all stock carefully and responsibly., • Follow correct measures and portion controls., • Minimise wastage and report breakages, spillages and wastage., • Assist with deliveries and stock rotation when required., • Maintain secure storage of stock., • Support management with stocktakes where required. Cleaning & Standards • Maintain a clean, organised and fully stocked bar throughout the shift., • Keep bar tops, shelves, fridges, glasswash areas and customer-facing areas clean., • Complete opening, closing and cleaning duties as instructed., • Ensure glasses are cleaned, polished and stored correctly., • Maintain high standards in customer areas, toilets and external areas where required., • Report maintenance, health & safety or cleanliness issues immediately. Licensing, Safety & Compliance • Follow all premises licence conditions and company policies., • Apply Challenge 25 consistently., • Refuse service appropriately when required and inform management., • Follow company procedures regarding intoxicated customers., • Comply with health & safety, fire safety, food hygiene and allergen procedures., • Report accidents, incidents or security concerns immediately., • Work responsibly to protect customers, colleagues and the business. WHAT WE ARE LOOKING FOR We are looking for people who are: • Friendly, positive and approachable., • Reliable and punctual., • Customer-focused., • Comfortable working in a busy environment., • Able to work effectively as part of a team., • Willing to learn and develop., • Able to maintain standards during busy periods., • Honest and responsible when handling cash and stock., • Flexible regarding evenings, weekends and bank holidays., • Passionate about hospitality and delivering great service. EXPERIENCE Previous experience in a pub, bar, restaurant or hospitality environment is desirable but not essential. Training can be provided for the right candidate. Experience with draught products, EPOS systems, cocktails, food service or high-volume venues would be beneficial. WORKING HOURS Our venues trade across weekdays, evenings and weekends. Applicants should therefore be prepared to work a mixture of: • Day shifts, • Evening shifts, • Weekends, • Bank holidays, • Major sporting and entertainment events Hours and shift patterns will depend on the individual venue and position. WHAT WE OFFER • Competitive rates of pay, • Full-Time and Part-Time opportunities, • Training and development, • Opportunities to progress into supervisory and management positions, • Experience within a growing multi-site pub business, • Supportive venue and operations teams, • A lively and varied working environment CAREER DEVELOPMENT We believe in developing talented people from within the business. For team members who demonstrate strong performance, reliability and leadership potential, there may be opportunities to progress through: Bar Staff → Supervisor → Assistant Manager → Deputy Manager → General Manager OUR EXPECTATIONS Every member of the team represents the venue and A.K. Whelan Pubs. We expect our Bar Staff to arrive ready for work, maintain professional standards, support their colleagues and deliver excellent customer service throughout every shift. Above all, we want people who contribute positively to our culture: PEOPLE • STANDARDS • FUN

We are looking for highly motivated and experienced Waiter/Waitresses to join our team In our South Kensington branch.Our restaurants are dynamic and busy. We are specialised in fresh pasta and Italian wines.The perfect Waiter/waitress should have an excellent customer service skills, they should greet customers in a polite and friendly manner, provide them with menus and suggest daily/weekly specials. They also are to the point of contact for bills and return of any funds.Some of the main duties and responsibilities of a Waiter include:Greeting customers as they settle down at the restaurant tables and introducing them to the menusTaking ordersInquiring if the customers are satisfied, giving bills and processing paymentsOperating the bar and coffee sectionAttending regular meetings with restaurant and kitchen managers to find out about menu changes and menu specialsTrainings to new waiting staffGeneral cleaningsIf you are looking for:Great shifts, life balanced rota.Full training and clothing provided.Service charge, Extra tips - Base salary starting at £12.71 x hourGreat opportunity to promotion to Head waiter/Supervisor as team is growing.Young and vibrant environment, get in touch if this sounds good to you.Job Types: part-time (30/35), PermanentSalary: £12.71 per hour + Service charge + Extra tips

Plan and implement retail operations and strategies to support the company’s commercial goals. Oversee the daily operations of the store, ensuring smooth, efficient and profitable business performance. Allocate duties, organise staff rotas and maintain appropriate staffing levels according to business requirements. Manage stock levels across groceries, meat, poultry, seafood, chilled and frozen products to meet customer demand. Monitor stock receiving, storage, rotation, replenishment and presentation to minimise waste and stock losses. Oversee store presentation, merchandising, product displays, pricing and promotional activities. Maintain high customer service standards and ensure enquiries, complaints and customer issues are handled professionally. Monitor cash-handling, till procedures and other financial controls to minimise discrepancies and losses.

About Us Chococo is an award-winning British chocolatier, crafting exceptional handmade chocolates using fine-origin chocolate and locally sourced ingredients wherever possible. As we continue to grow, we are excited to open our new concession within Selfridges London. We are looking for enthusiastic, customer-focused Retail team members to support the Concession Manager in delivering an outstanding customer experience while maintaining the highest standards of presentation, service and operational excellence. Key Responsibilities • Deliver exceptional customer service, creating a warm and memorable shopping experience., • Share your knowledge of our handcrafted chocolates, helping customers choose products and gifts with confidence., • Support the Line Manager with the day-to-day tasks, • Handle customer enquiries, feedback and any concerns professionally and efficiently., • Ensure the area is beautifully presented at all times, maintaining high visual merchandising standards., • Monitor stock levels, replenish displays and assist with stock deliveries and inventory counts., • Operate the till and process transactions accurately using the POS system., • Ensure company policies, food safety standards and Selfridges operating procedures are followed at all times., • Assist with opening and closing procedures and maintain a clean, organised and welcoming concession. Requirements • Previous experience in premium retail, hospitality or food retail., • Excellent communication and interpersonal skills., • A genuine passion for premium food, gifting and delivering exceptional customer experiences., • Positive, proactive and reliable, with excellent attention to detail., • Flexible to work weekends, evenings and public holidays in line with Selfridges trading hours., • Eligibility to work in the UK. What We Offer • Competitive salary with opportunities for career progression., • Generous staff discount on Chococo products., • The opportunity to be part of our exciting launch within one of the UK's most prestigious department stores., • Comprehensive training and ongoing development., • A supportive, passionate team dedicated to delivering an exceptional customer experience. We are committed to creating an inclusive workplace and welcome applications from people of all backgrounds.

Server – Qinwan Café – The Chancery RosewoodLocation: Mayfair, LondonJob Type: Full-timeSalary: Between £15 to £16 per hour plus service charge (depending on experience)About Qinwan CaféQinwan Café is an exciting new café concept opening within The Chancery Rosewood. The café offers a refined yet welcoming environment, serving exceptional coffee, teas, and a carefully curated selection of ice cream, patisseries, dates, and sandwiches.We are looking for passionate and service-driven Café Servers to join our opening team. This role is ideal for individuals who enjoy working in a fast-paced hospitality environment and take pride in delivering warm, attentive, and memorable guest experiences.Role OverviewAs a Café Server, you will play an important role in delivering smooth and efficient service on the floor. Working closely with the Head Waiter, Supervisor, and Café Manager, you will ensure guests receive a high standard of service while contributing to a positive and professional team environment.Key ResponsibilitiesGuest Experience • Deliver friendly, attentive, and professional service to all guests, • Create a welcoming and comfortable atmosphere within the café, • Respond to guest requests promptly and efficiently, • Handle basic guest feedback and escalate concerns when needed, • Build rapport with guests to enhance their overall experience, • Service Execution, • Take accurate food and beverage orders and input them into the POS system, • Serve food and drinks efficiently while maintaining presentation standards, • Ensure tables are cleared and reset promptly, • Support smooth and consistent service during busy periods, • Follow all service standards and procedures, • Operational Support, • Assist with opening and closing duties, • Maintain cleanliness and organisation of the café floor and service areas, • Support effective communication between front-of-house and back-of-houseteams, • Ensure all health, safety, and hygiene standards are upheld, • Contribute to efficient workflow during peak service times, • Product Knowledge, • Develop a strong understanding of the café’s menu and offerings, • Confidently describe items and make recommendations to guests, • Ensure all food and beverages are served correctly and to standard, • Requirements, • Experience, • Previous experience as a Server in a hospitality role preferred, • Experience working in a fast-paced café or restaurant environment is an advantage, • Skills, • Excellent customer service and communication skills, • Friendly, positive, and professional attitude, • Strong attention to detail, • Ability to work efficiently under pressure, • Good teamwork and collaboration skills, • Additional Requirements, • Flexibility to work evenings, weekends, and public holidays, • Professional presentation and strong work ethic, • Ability to thrive in a fast-paced hospitality environment, • Schedule, • Full-time position with shift-based scheduling based on operational needs.

We need an upbeat and organised supervisor for our cafe in old town. Title: Café manager or assistant manager Reports to: Manager on Duty / General Manager Job Overview: As a café/bar Supervisor, or assitant managee you will play a key role in ensuring daily operations run smoothly, maintaining high standards of service and cleanliness, and leading the team to deliver outstanding guest experiences. You’ll support the manager on duty with a range of day-to-day operational tasks, while actively driving sales and motivating the team to meet performance targets. Key Responsibilities: Lead by example to ensure all service and hospitality standards are consistently met and exceeded. Support and motivate team members during shifts to deliver the best possible service to all guests. Uphold and enforce all cleaning, hygiene, and safety standards throughout the venue, ensuring a clean, welcoming environment at all times. Address guest feedback professionally and promptly to ensure customer satisfaction. Assist in training and onboarding new team members, promoting a positive and productive work environment. Take ownership of shift leadership duties, including staff allocation and floor management when required. Actively contribute to achieving and exceeding sales targets through upselling, team engagement, and service excellence. Ensure stock levels and product presentation meet brand standards. Support the manager on duty with reasonable day-to-day operational tasks as requested, including opening/closing duties, stock control, cash handling, and reporting. Promote and maintain a culture of teamwork, respect, and professional development. Skills & Experience Required: Previous experience in a café, bar, or hospitality environment, ideally in a supervisory or leadership role. Strong customer service focus with a passion for hospitality. Ability to lead, inspire, and motivate a team in a fast-paced environment. Excellent communication and problem-solving skills. A proactive approach to maintaining cleanliness and safety standards. Basic understanding of stock management and sales techniques. Flexible approach to working hours, including evenings and weekends. What We Offer: Competitive pay and tips. Opportunities for progression and development. Ongoing training and support. A vibrant, inclusive working environment.

Mobile Food Sales Representative | Company Van | No Weekends | Weekly Bonus £12.71 per hour | Company Van & Fuel Provided | Monday–Friday | Full Training Looking for a role where you can get out of the office, meet new people every day and earn extra through your own performance? Food Junkee is looking for confident, energetic people to join our growing team as Mobile Food Sales Representatives. This isn’t parcel delivery or multi-drop driving. It’s a rewarding customer-facing role where you’ll build relationships with local businesses, serve fantastic Afro-Caribbean food and grow your own sales route. You’ll be provided with a fully stocked company van, fuel, full training and ongoing support, giving you everything you need to succeed. Why You’ll Love Working Here ✔ Weekly performance bonus – the more you sell, the more you earn ✔ Company van and fuel provided ✔ Monday to Friday only ✔ No evenings, weekends or bank holidays ✔ Full training provided – no food industry experience required ✔ Work independently while meeting new people every day ✔ Build your own customer base and develop lasting customer relationships ✔ Join one of London’s leading mobile Afro-Caribbean workplace catering services What You’ll Do Starting at 7:00am or 8:00am (depending on your route), you’ll load your company van with freshly prepared hot meals, cold food and drinks before heading out to your designated area. Your day will include: • Serving regular customers with excellent food and friendly service., • Visiting local businesses and introducing them to Food Junkee., • Building lasting relationships with customers to increase repeat business., • Growing your sales route and maximising daily sales opportunities., • Managing stock levels throughout the day., • Processing cash and card payments accurately., • Keeping your van and serving area clean, organised and well-stocked., • Completing end-of-day cash reconciliation and debriefing with your manager. No two days are the same, and your success is rewarded. What We’re Looking For We’re looking for people with confidence, personality and a positive attitude. You’ll ideally have: • A full UK driving licence (please enquire regarding licence eligibility requirements)., • Previous experience in sales, retail, hospitality or customer service., • Confidence approaching new people and building relationships., • Excellent communication skills., • A self-motivated, reliable and professional attitude., • Good numerical skills., • Experience using a card machine is helpful but not essential.

Chef Job Description Position Chef Reports To General Manager / Head Chef Location A.K. Whelan Pubs Co. Ltd. Role Overview We are looking for a passionate, reliable and hardworking Chef to deliver high-quality food while maintaining exceptional standards of cleanliness, food safety and kitchen organisation. You will play a key role in ensuring every guest receives a consistently excellent dining experience. Key Responsibilities • Prepare, cook and present dishes to company specifications., • Maintain consistently high standards of food quality and presentation., • Ensure all food is prepared safely and in accordance with food hygiene regulations., • Manage stock effectively, including ordering, rotation and minimising waste., • Monitor portion control to maximise GP while maintaining quality., • Keep the kitchen clean, organised and fully compliant at all times., • Complete all daily, weekly and monthly food safety documentation., • Work efficiently during busy service periods while maintaining quality., • Support the development of seasonal menus and specials where required., • Ensure all equipment is cleaned, maintained and reported if faulty., • Work closely with front-of-house teams to deliver outstanding customer service., • Train and support junior kitchen team members where appropriate., • Follow all company policies, health & safety procedures and allergen legislation. Skills & Experience • Previous experience working as a chef in a busy pub, restaurant or hospitality environment., • Excellent organisational and time management skills., • Ability to work calmly under pressure., • Strong understanding of food hygiene and HACCP procedures., • Knowledge of allergen legislation., • Team player with a positive attitude., • Flexible to work evenings, weekends and bank holidays. Essential Requirements • Level 2 Food Safety & Hygiene (preferred)., • Right to work in the UK., • Passion for producing quality food., • Excellent communication skills., • High standards of cleanliness and attention to detail. What We Offer • Competitive pay., • Career development opportunities., • Company training and support., • Staff discounts., • Company pension (where eligible)., • A friendly, supportive working environment., • Opportunities for progression within a growing pub group. Our Expectations Every Chef is expected to uphold the company’s core values by delivering: • Outstanding food quality., • Exceptional cleanliness., • Strong teamwork., • Excellent customer service., • Consistent compliance with health & safety and food safety legislation., • Pride in every dish served.

We are seeking a dedicated and professional SIA Door Supervisor to join our security team. The ideal candidate will be responsible for maintaining a safe and secure environment for our patrons and staff, ensuring compliance with licensing objectives and company policies. This role requires excellent communication skills, a calm demeanor under pressure, and a strong commitment to customer service and safety. Key Responsibilities: • Controlling access points and managing crowd flow., • Conducting searches and maintaining vigilance against potential threats., • Responding effectively to incidents and emergencies., • Liaising with venue management, emergency services, and other security personnel., • Providing a visible security presence and deterring antisocial behavior., • Ensuring the safety and well-being of all individuals on the premises. Requirements: • Valid SIA Door Supervisor Licence is essential., • Proven experience in a similar role within the security industry., • Strong observational and communication skills., • Ability to work effectively in a team and independently., • Excellent problem-solving abilities and sound judgment., • Flexibility to work various shifts, including evenings, weekends, and holidays., • A professional and approachable attitude. Join our team and contribute to providing a secure and enjoyable experience for everyone.

Long term. NO students please. 3 years MINIMUM EXPERIENCE* Please only apply if your answer is "yes" to all questions and you have supervisor/ managerial experience. We are Hiring! We are Yummzy. We are a family run and established business that is passionate about our customers and purpose. Yummzy was created out of need to support a variety of customers and their needs and desires. Our delicious food and artisan coffee caters to vegan, gluten free, keto, high protein and clean eating. We’re looking for an experienced Barista / Front of House to join our team long-term. If you’re passionate about great coffee, clean eating and customer service, apply by sending your CV or experience. We also serve soft alcohol. We are building a base with returning customers and we are passionate about health, our clients and offering. What's involved?Responsibility: • Artisan coffee and speciality drinks, • Exceptional customer service & attracting new customers, • Think beyond current task, • Proactive, • Reliable and builder, • Meet KPIs below Perks: • Free drinks made in-house, • 30% staff discount KPI bonus: if weekly secret shopper confirms: • Clean as you go (everything is clean),, • FIFO (old products are at front and newer ones stocked at back),, • Great customer service Inc sampling, • Sales Bonus:, • In Shop SB (monthly paid but based on weekly feedback): Turnover - Cost (Rent, staff, ingredients, service charges, professional fees, equipment lease and bills)= Profit., • 10% of shop profit distributed to staff & kitchen, • In Market SB (Monthly paid but based on events separately): Event Turnover - Event Cost (Ingredients, staff time (baking + serving) and transport cost) = Profit, • 10% of event profit distributed to market persons and kitchen We pay above London living wage but expect a very high standard of all the above in return.

Elevate your coffee expertise as a coffee barista at Half Million Café! Are you a seasoned coffee professional with a passion for your craft? Half Million Café is actively seeking an experienced barista, someone who is a true coffee artisan, dedicated to crafting exceptional moments for our customers. Half Million Café was founded in 2018 in Saudi Arabia. Named after its initial investment amount, Half Million is rapidly expanding, regularly opening new stores across Saudi Arabia. We are seeking enthusiastic team members to join the Flagship store in London and be part of our exciting international expansion journey. As a Barista at Half Million Café, you'll be at the forefront of defining coffee culture. You'll enjoy: • Perfecting the art of crafting impeccable espresso shots., • Ensuring each visit is a memorable experience through exceptional customer service., • Sharing your passion and knowledge about coffee with our valued customers. What we offer: • Competitive compensation with opportunities for growth., • A supportive and vibrant environment where your skills can flourish., • A clear path for advancing within the hospitality and coffee industry. Responsibilities: 1. Beverage Preparation • Prepare and serve high-quality coffee, tea, and specialty beverages., • Operate espresso machines, grinders, and brewing equipment., • Create latte art to enhance the customer experience. 2. Customer Service • Provide exceptional service and engage warmly with customers., • Take orders accurately and handle payments efficiently., • Educate customers about menu items and brewing techniques. 3. Hygiene & Maintenance • Maintain cleanliness of the workspace, tools, and equipment., • Follow all health, safety, and hygiene standards. 4. Team Collaboration • Support team members during busy periods., • Contribute to a positive and professional work environment. 5. Adherence to SOPs • Follow company standard operating procedures (SOPs) for beverage preparation, customer service, cleanliness, and safety., • Ensure consistency and quality in every drink and interaction. Requirments: • Possess 1-2+ years of experience as a Barista, showcasing expertise in the field., • Expertise in espresso-based beverage preparation and latte art., • Excellent communication, multitasking, and problem-solving abilities., • Strong attention to detail and a passion for coffee craftsmanship., • Thrive in a collaborative, fast-paced setting, contributing positively to a team., • Exude warmth and possess remarkable customer service skills. Work Location: 407 Oxford Street, London W1C 2PE, United Kingdom

About the job Fulfilment Assistant at London Nootropics At London Nootropics, our mission is to help people stay balanced and find their flow — with delicious, best-in-class adaptogenic coffee that supports mental clarity, calm and focus. We launched in March 2020 with a vision to make adaptogens accessible and easy to add to everyday life. As we’ve grown, we’ve stayed deeply committed to quality, care, and operational excellence — making sure every order, delivery and event runs smoothly behind the scenes. We’re now looking for a Fulfilment Assistant to join our Operations team and play a hands-on role in keeping our fulfilment, shipping and office operations running seamlessly. If you’re organised, proactive, and enjoy being at the heart of how things get done, we’d love to hear from you. About the role As our Fulfilment Assistant, you’ll be a key part of our day-to-day operations — supporting fulfilment with packing and shipping orders, coordinating deliveries, maintaining systems, and helping keep both our warehouse and office running smoothly. You’ll work closely with our Fulfilment Manager, Customer Service, and wider Operations team, gaining exposure to multiple systems and processes. This is a varied, fast-paced role where attention to detail, clear communication and reliability really matter. Your work will directly shape how efficiently we operate — from customer orders and office logistics. Fulfilment & Shipping Operations Support the Fulfilment Manager with daily fulfilment and shipping operations Work across platforms including Royal Mail, Shopify, GoFlow and courier systems Assist with order processing, shipment coordination and system management Help create and maintain operational processes to improve efficiency and workflows Plan fulfilment activities and log key events to ensure deadlines are met Provide administrative support, including emails, follow-ups and documentation Maintain close communication with Customer Service and wider teams Support day-to-day coordination alongside the Fulfilment Manager Office & General Operations Support Help keep the office organised, functional and welcoming Allocate and manage stock across office and storage spaces Conduct daily checks and report issues to the Fulfilment Manager Ensure tools and equipment are available and maintained Arrange replacements or purchases when needed We’d love to hear from you if you… Are highly organised, reliable and detail-oriented Enjoy hands-on operational work and keeping things running smoothly Communicate clearly and confidently, both written and verbal Thrive in a fast-moving, growing business Are confident using systems and keen to learn new tools Enjoy being part of a close-knit, supportive team Take pride in doing things properly and improving processes over time Care about contributing to a positive, high-performing workplace Previous experience in a similar position would be an advantage Why join us? Be part of a fast-growing, purpose-driven company with big ambitions Work alongside a supportive, motivated team who genuinely care Staff discount on our adaptogenic coffee and wellness products Monthly health and wellness allowance Regular team socials & events Opportunity to grow your role as the business scales Meaningful work — your contribution directly supports our customers, team and long-term growth Join us on our journey to bring adaptogens to the world — and become part of a driven, positive team with great energy and purpose

Have An Avo Atelier, is a vibrant healthy premium all-day brunch destination that transitions into a stylish Japanese-inspired Izakaya and fine dining venue in the evenings. Our commitment lies in delivering an exceptional customer experience, ensuring the highest quality of service and ingredients. We are seeking an experienced and passionate individual to join our team as Restaurant Manager. This role offers an exciting opportunity for a dynamic leader to oversee daily operations, inspire our dedicated team, and contribute significantly to our unique and evolving culinary concept. Key Responsibilities: • Lead and manage all aspects of restaurant operations, ensuring seamless service delivery for both our brunch and evening concepts., • Recruit, train, mentor, and motivate our front-of-house staff, fostering a positive and high-performance work environment., • Uphold and exceed the highest standards of customer service and guest satisfaction., • Oversee inventory management, stock control, and ordering to maintain optimal levels and manage costs efficiently., • Ensure strict adherence to all health, safety, and hygiene standards., • Professionally handle customer feedback and resolve any issues promptly and effectively., • Collaborate closely with the kitchen team to ensure synchronized and efficient service., • Strategically drive sales and profitability through effective operational management and customer engagement. What We're Looking For: • Proven experience (3+ years) in restaurant management, ideally within a high-volume, high-end hospitality setting., • Exceptional leadership abilities with a strong capacity to inspire and develop a team., • Excellent communication and interpersonal skills., • Solid understanding of restaurant operations, including financial management, inventory control, and staff scheduling., • A genuine passion for exceptional food and beverage, with an appreciation for Japanese, Asian, or fusion cuisine., • Flexibility to work evenings, weekends, and during peak trading periods., • A steadfast commitment to delivering outstanding customer service. What We Offer: • A competitive salary package and excellent opportunities for professional growth within a developing brand., • The chance to lead a talented and enthusiastic team., • A dynamic, supportive, and professional working environment., • The opportunity to be a key part of an innovative and exciting culinary concept.

Role: Café Supervisor White Mulberries is an independent group of three specialty coffee and brunch cafés. We are looking for an experienced Café Supervisor to lead our team at our vibrant St Katharine Docks location, just moments from Tower Bridge. Experience & Requirements • A minimum of 12 months’ experience in a supervisory or managerial role within the hospitality industry., • A confident and skilled barista with the ability to train, coach, and develop team members to consistently high standards., • Level 2 Food Hygiene Certificate is essential, along with a strong understanding of food safety, allergens, and health & safety procedures., • Calm, organised, and able to perform well under pressure., • Experience in recruiting, interviewing, onboarding, and training team members., • Flexible to work weekends and public holidays. What We Offer • An excellent pay package., • A friendly, supportive, and welcoming team environment., • Ongoing training and development., • Genuine opportunities for career progression into senior management roles. If you’re a passionate leader who takes pride in delivering outstanding customer service, exceptional coffee, and high-quality brunch in a fast-paced environment, we’d love to hear from you.

About Us: At Easy Grab Go, we’re all about fun, excitement, and creating memorable experiences for our visitors! From claw machines to exciting prizes, our Romford store is where the magic happens. We’re looking for energetic, friendly, and reliable Part-Time Store Assistants to join our crew and share the good vibes! 🎉 What You’ll Be Doing (The Fun Stuff): • Welcome & Engage: Be the cheerful face of Easy Grab Go! Help customers, celebrate their wins, and answer any questions with a big smile., • Keep the Magic Alive: Keep machines stocked with awesome prizes, well-maintained, and ready for action., • Store TLC: Keep the shop bright, clean, safe, and looking tip-top throughout your shift., • Assist & Support: Help with basic tokens/card queries, general customer service, and support the Store Manager when needed. Who We’re Looking For: • People Person: You love talking to people, making kids & adults smile, and spreading positive energy!, • Reliable & Hands-On: You’re trustworthy, punctual, and pay attention to detail., • Flexible availability: Happy to work evenings, weekends, and holidays (that’s when the real fun begins!)., • Right to Work in the UK is a must., • Previous retail or customer service experience is a plus, but a great attitude is what matters most! Why You’ll Love Working With Us: • Flexible Hours: Fits perfectly around your studies, family, or other commitments!, • Fun Environment: Work in a playful, high-energy location inside The Brewery Shopping Centre., • Paid Training & Support: We’ll show you the ropes and help you build great customer service skills., • Staff discounts / Perks & potential for full-time progression!

Job Description – Waiter / Waitress Position: Waiter / WaitressLocation: Sushi Samurai – Holloway Road, LondonReports To: Restaurant Manager Job Purpose To provide outstanding customer service by ensuring every guest receives a welcoming, efficient, and enjoyable dining experience while maintaining the high standards of Sushi Samurai. Key Responsibilities Greet customers warmly and escort them to their tables. Present menus and answer questions about food and drinks. Take customer orders accurately and communicate them clearly to the kitchen. Serve food and beverages efficiently and professionally. Check on customers during their meal to ensure satisfaction. Process bills and payments accurately. Prepare and reset tables before and after service. Maintain cleanliness of the dining area and service stations. Follow all food hygiene and health & safety procedures. Support colleagues during busy periods and contribute to smooth restaurant operations. Assist with opening and closing duties as required. Person Specification Essential Friendly and professional manner. Excellent communication skills. Strong customer service focus. Ability to work under pressure in a busy environment. Team player with a positive attitude. Good personal presentation and hygiene. Right to work in the UK. Desirable Previous experience in hospitality or restaurant service. Experience using POS/till systems. Knowledge of Japanese cuisine or sushi (training will be provided if not). Working Hours Full-time and part-time positions available. Evening, weekend, and bank holiday availability may be required. Flexible rota based on business needs. Benefits Competitive hourly pay. Staff meals during shifts. Training and development. Opportunity for career progression as Sushi Samurai continues to grow. At Sushi Samurai, we believe exceptional food deserves exceptional service. Every member of our team plays an important role in creating a memorable dining experience for our guests

Salon Manager / Senior Hair Stylist We are looking for an experienced Salon Manager / Senior Hair Stylist to join our growing salon on the Isle of Dogs, London E14. Our salon is located in a busy area with an estimated daily footfall of around 20,000 people. We currently have five fully equipped hairdressing stations and a separate treatment room that can accommodate either two nail stations or two additional hair-washing beds. The role includes: • Managing the daily operation of the salon, • Leading and supporting the salon team, • Managing staff rotas, attendance and performance, • Handling customer enquiries and complaints, • Maintaining excellent service, hygiene and presentation standards, • Helping increase bookings, walk-in customers and repeat business, • Monitoring sales, stock and performance targets, • Providing professional hairdressing services, • Supporting recruitment and training, • Helping develop hair, nail and beauty services The ideal candidate will have: • Previous experience as a Salon Manager, Assistant Manager or Senior Stylist, • Strong cutting, colouring and styling skills, • Good customer-service and communication skills, • Confidence managing staff and resolving problems, • A commercial mindset and the ability to grow salon revenue, • Good spoken English, • The right to work in the UK, • A professional, reliable and positive attitude We offer: • Negotiable basic salary, depending on experience, • Personal service commission, • Performance bonuses, • Product sales commission, • Opportunities to build and lead a team, • Strong potential for career and income growth Job type: Full-time Location: Isle of Dogs, London E14 Salary: Negotiable, plus commission and performance bonuses Please apply with your CV and a short introduction describing your hairdressing and salon-management experience.