Trabajos customer service manager en PontypriddCrear alertas

Sales Manager \n Location: South WalesSalary: Up to £45,000 per annum + annual bonus \n Yolk Recruitment is supporting a successful and growing organisation within the manufacturing and commercial solutions sector in the search for an experienced Sales Manager to join their team based. \n This is an exciting opportunity for a commercially focused sales leader to take ownership of an internal sales function, driving revenue growth, developing customer relationships, and leading a team to achieve ambitious business objectives. \n The successful candidate will play a key role in shaping sales performance, improving processes, and creating a proactive sales culture focused on customer engagement, account development, and continuous improvement. \n Key Responsibilities: \n Sales Leadership & Team Development \n\n • Lead, coach, and motivate an internal sales team to achieve revenue targets and departmental objectives.\n, • Set clear performance expectations, monitor KPIs, and drive accountability across the sales function.\n, • Conduct regular one-to-one meetings, coaching sessions, and performance reviews.\n, • Support recruitment, onboarding, and ongoing development of team members.\n, • Build a positive, collaborative, and high-performing sales environment.\n\n Sales Growth & Commercial Performance \n\n • Drive revenue growth across an established customer and partner portfolio.\n, • Manage sales pipelines, monitor conversion rates, and identify opportunities to increase performance.\n, • Develop strategies to grow existing accounts and maximise commercial opportunities.\n, • Support the team with complex quotations, negotiations, and key customer opportunities.\n, • Ensure sales targets and business objectives are consistently achieved.\n\n Account Management & Customer Relationships \n\n • Build and maintain strong relationships with key customers and strategic partners.\n, • Identify opportunities for account growth, increased product penetration, and long-term customer value.\n, • Ensure customers receive a proactive and high-quality service experience.\n, • Work closely with internal teams to resolve issues and deliver effective customer solutions.\n\n What We're Looking For: \n\n • Previous experience managing a sales team within an internal sales, account management, or business development environment.\n, • Experience working within a manufacturing environment\n, • Proven track record of delivering sales growth and achieving commercial targets.\n, • Strong leadership, coaching, and people development skills.\n, • Experience managing customer relationships and developing strategic accounts.\n, • Confident analysing sales data, KPIs, and pipeline performance.\n, • Excellent communication, negotiation, and problem-solving abilities.\n, • Experience using CRM systems and sales reporting tools.\n\n Benefits: \n\n • Salary of up to £45,000 per annum plus annual bonus opportunity.\n, • Annual incentive and profit share schemes rewarding performance and business contribution.\n, • Private Medical Insurance with company-paid single cover.\n, • Company pension scheme with tax-efficient contribution options.\n, • Life Assurance / Death in Service benefit.\n, • Health Cash Plan covering areas including dental, optical, physiotherapy, and wellbeing support.\n, • Employee Assistance Programme providing confidential 24/7 support.\n, • Access to online GP services through Doctors at Hand.\n, • Flexi Friday early finish\n, • Cycle to Work scheme.\n, • Corporate gym membership discounts.\n, • Employee discounts across travel, retail, insurance, and leisure services.\n, • Technology purchase scheme allowing access to the latest devices with flexible payment options.\n, • Costco membership.\n\n

Warehouse Manager \n Salary: £45,000 \n Location: Ystrad Mynach, CF82 \n \n About Us \n FireSealsDirect is one of the UK's leading suppliers of passive fire protection products, providing expert solutions and outstanding service to customers nationwide. As we continue to expand, we're looking for an ambitious, driven, and customer-focused Business Development Executive to help identify and convert new business opportunities while building lasting customer relationships. \n \n We are growing at pace. That growth brings opportunity, investment, and the chance to shape how our operations work for the future. Our warehouse network is central to that journey, and we are now looking for a Warehouse Manager who wants to lead from the front, build strong teams, and help us scale sustainably. \n \n The Role \n As Warehouse Manager, you will take full ownership of the day to day operation of our Ystrad warehouse while helping shape the future of our wider depot network. You’ll lead a growing team, maintain excellent stock control, and ensure goods flow safely and efficiently from receipt through to dispatch. \n \n This is a hands on leadership role in a fast paced environment. You’ll balance operational delivery with continuous improvement, using data, systems, and people leadership to drive performance. You’ll also work closely with senior stakeholders across Supply Chain, Operations, IT, and Customer Services to support wider business projects and expansion plans. \n If you enjoy building teams, improving processes, and being trusted to make things better, this role offers real scope to make an impact. \n \n What You’ll Do \n\n • Lead the end to end warehouse operation, from goods in to dispatch, ensuring safe and efficient flow\n, • Maintain accurate inventory control, stock visibility, and ERP/WMS data integrity\n, • Optimise warehouse layout, workflow, and space utilisation as volumes grow\n, • Drive OTIF delivery performance, picking accuracy, and internal cycle times\n, • Lead, coach, and develop Warehouse Operatives and Stock Controllers\n, • Deliver daily briefings, performance reviews, and support recruitment, onboarding, and training\n, • Foster a strong culture of safety, accountability, and continuous improvement\n, • Support depot launches, remote site operations, and wider supply chain projects\n, • Work cross functionally with Procurement, Logistics, Sales, Customer Care, and IT\n, • Control costs, manage courier relationships, and ensure a strong customer experience\n\n \n What We’re Looking For \n\n • Proven experience managing warehouse operations in a fast paced environment\n, • Strong leadership capability with the confidence to lead change and growth\n, • Excellent organisational and problem solving skills\n, • A practical continuous improvement mindset\n, • Strong data and reporting capability to support decision making\n, • Sound knowledge of health and safety legislation and best practice\n, • Confidence using ERP and warehouse management systems\n\n \n Ideal profile: \n\n • Experienced warehouse leader who enjoys building and developing teams\n, • Comfortable managing KPIs, performance, and operational targets\n, • Experienced in driving process improvement while maintaining engagement\n, • Confident working across departments and with senior stakeholders\n, • Structured, calm, and decisive under pressure\n, • Adaptable and open to change in a growing business\n, • Interested in long term progression into multi-site or senior operations roles\n\n \n Why You’ll Love Working for Us \n\n • Competitive pay package with profit share opportunity\n, • Be part of a fast-paced, high-impact team delivering products that protect lives\n, • Collaborative, supportive environment with strong team culture\n, • Modern purpose-built office and warehouse, with free on-site parking\n, • Work in a role where every day you make a difference for our customers\n\n

Interim Supply Chain Manager \n Bedwas, Caerphilly \n \n About us \n CheckFire – serving the fire trade since 1975. With 50 years’ experience in the Fire Safety, nobody knows the trade better. We have established a proven track record of excellence and have earned the respect of our customers by delivering quality products and dependable service. As the market leader in the Fire Trade, we offer an unparalleled level of capability and reliability. Our stocks are enormous, our service is personal, and our promises are genuine. \n \n About the Role \n We are seeking a highly skilled Interim Supply Chain Manager to Lead the Procurement Team, while developing and executing a comprehensive supply chain strategy that supports operational readiness and customer demands. This is a fixed term contract - covering Maternity leave. \n \n This role will establish and maintain effective procurement and inventory control systems, taking full responsibility for inventory levels through accurate planning and forecasting supported by historical and projected data. You will build and manage strong supplier relationships to ensure reliable sourcing, negotiate optimal terms, and drive continuous improvement across the supply chain. \n \n Duties \n\n • Develop and implement supply chain strategies aligned with organisational goals, focusing on continuous improvement and process optimisation.\n, • Lead the Procurement Team by supervising, coaching, and developing staff, ensuring effective task allocation and high performance\n, • Develop and execute negotiation strategies that secure optimal commercial terms and maintain a reliable, high‑quality vendor base\n, • Oversee the analysis of product sales, demand patterns, and market trends using historical and projected data to inform decision‑making\n, • Establish, monitor, and maintain optimal safety stock levels and product mixes to meet operational and customer demand\n, • Partner with Sales, Marketing, and Operations teams to support major sales opportunities with appropriate stock availability and supply planning\n, • Hold final accountability for global inventory financial levels, recommending corrective actions for overstock and understock situations\n, • Collaborate with Sales and Marketing to build, maintain, and continuously refine the inventory forecast, responding quickly to emerging trends and changes\n, • Work closely with the Purchasing Team to ensure accurate forecasting and availability for NPI (New Product Introduction) and NOOS (Never Out of Stock) product lines\n, • Oversee and control the performance of shipping agents, freight forwarders, and hauliers to ensure timely, accurate, and efficient inbound goods receipt\n, • Identify, lead, and manage cost‑saving initiatives across the supply chain, reporting outcomes and driving continuous improvement\n, • Foster strong inter‑departmental communication to support alignment, transparency, and effective cross‑functional collaboration\n\n \n Experience \n\n • Proven experience in supply chain management within a manufacturing or logistics environment.\n, • Strong analytical and organisational capabilities, with a proven ability to interpret data and drive informed decisions\n, • High attention to detail combined with the capacity to manage multiple priorities, tasks, and projects simultaneously\n, • Confident and effective communicator, able to engage clearly and professionally at all levels of the organisation\n, • Resilient under pressure, maintaining focus, accuracy, and direction in fast‑paced or high‑demand environments\n\n \n Benefits \n In return we offer the following benefits: \n\n • 25 days holiday + up to 4 days for Christmas Shutdown + Bank Holidays\n, • The option to buy an additional 3 days holiday\n, • Profit Sharing - Receive a percentage of your salary based on the company achieving EBITDA results\n, • Salary Sacrifice Pension Scheme with Royal London\n, • EAP Provider with TELUS Health\n, • Access to Digital GP Appointments and medical professionals\n\n

Summary £38,000 - £46,000 per annum | 30-35 days holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. Were resilient, confident and trusted leaders. Just like you. As a Deputy Store Manager at Lidl, youll be cool, calm and collected, getting stuck in on the shop floor and behind the scenes. From managing cash processes and monitoring stock integrity to inspiring your colleagues, youll play a huge part in creating a place where you and your whole team can do your best work. Youll also enjoy great responsibility while the Store Manager is absent, taking ownership of the store and leading by example to support your colleagues. In return, well give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl. Were proud to be supportive teams with big ambitions too, so therell be plenty of ways for you to progress. With the right training, well help you thrive in your role and champion you to succeed in your career here. What you'll do Set a spectacular example for the Store Team and your customers Independently manage the store in the absence of the Store Manager Motivate and support your team, learning from our Company Values Diligently check and work deliveries, managing the till area and monitoring KPIs Be a friendly face for every customer, offering excellent service and helping with all customer queries Competently comply with Health and Safety laws, standards and guidelines What you'll need Experience leading and developing a team in a challenging, fast-paced environment Excellent communication skills to help your colleagues and customers in a friendly and open way A knack for time management, delegation and problem-solving The confidence to support your team through every shift A pride in providing unmatched customer service for everyone who shops with us The ability to monitor, manage and improve KPIs What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Pension scheme Ongoing training Enhanced family leave Plus, more of the perks you deserve Thinking of using AI to help with your application? AI tools (e.g. Chat GTP, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. The applications that stand out most are the ones that feel genuine and reflect your unique self. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If youre ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check. TPBN1_UKTJ

Set a spectacular example for the Store Team and your customers Independently manage the store in the absence of the Store Manager Diligently check and work deliveries, managing the till area and monitoring KPIs Be a friendly face for every customer, offering excellent service and helping with

Set a spectacular example for the Store Team and your customers Independently manage the store in the absence of the Store Manager Diligently check and work deliveries, managing the till area and monitoring KPIs Be a friendly face for every customer, offering excellent service and helping with

Set a spectacular example for the Store Team and your customers Independently manage the store in the absence of the Store Manager Diligently check and work deliveries, managing the till area and monitoring KPIs Be a friendly face for every customer, offering excellent service and helping with

Lidl is seeking a Retail Shift Manager in the United Kingdom to lead a store team, ensure smooth daily operations, and drive exceptional customer service.

This full-time, permanent role focuses on leading warehouse operations, service delivery and customer support to drive growth and profitability. The ideal candidate will have 3+ years’ experience as a depot/logistics/warehouse manager, strong analytical skills, and excellent attention to detail wi

Manufacturing Manager Up to £75,000 Yolk Recruitment is supporting a leading FMCG manufacturing business in South Wales with the appointment of an experienced Manufacturing Manager. This is a key leadership role within a fast-paced, high-volume production environment, where you will be responsible for driving operational excellence, improving performance and leading a high-performing manufacturing team. This is an excellent opportunity for an ambitious manufacturing leader who thrives in a dynamic environment, brings a strong engineering background, and is passionate about Lean Manufacturing and continuous improvement. As Manufacturing Manager, you will take full ownership of a core manufacturing function, ensuring safe, efficient and high-quality production across all operational areas. You will lead and develop a team of Team Leaders, Production Operators and Quality Inspectors, driving engagement, accountability and performance across the shop floor. Working closely with Engineering, Quality, Planning, Warehouse and wider support functions, you will play a critical role in delivering manufacturing targets and embedding a culture of continuous improvement. The role also offers exposure to wider site leadership activity, with involvement in shaping operational priorities and future manufacturing strategy. Key responsibilities: Lead day-to-day manufacturing operations to ensure production targets, quality standards and delivery schedules are achieved. Manage, coach and develop Team Leaders, Operators and Quality personnel. Drive continuous improvement activity using Lean Manufacturing and Six Sigma principles. Improve productivity, efficiency, OEE and overall operational performance. Lead labour planning and workforce optimisation across the function. Support development and execution of manufacturing strategy. Ensure compliance with Health, Safety and Environmental standards and legislation. Work cross-functionally with Engineering, Quality, Planning, Warehouse and Customer Service teams. Identify and implement process improvements and cost-saving initiatives. Support maintenance activities to maximise equipment reliability and uptime. Lead problem solving, root cause analysis and corrective action processes. Promote a strong culture of accountability, engagement and continuous improvement.This is what you'll need: Degree qualified in an Engineering discipline is essential, with Mechanical Engineering preferred. Proven experience in a Manufacturing Manager, Production Manager or similar leadership role. Strong background in high-volume FMCG or fast-paced manufacturing environments. Strong leadership and people management capability.And this is what you'll get: Competitive salary Annual bonus Private medical insurance Life assurance

Office Manager / Administrator Location: Caerphilly Salary: £28,000 - £34,000 depending on experience Hours: Full-time, Monday to Friday (flexible hours) Contract: Permanent Working pattern: Office based Are you an organised, proactive administrator who loves keeping things running smoothly? This is a fantastic opportunity to join a fast-growing, ambitious business where you'll play a key role in keeping the office, customers and wider team organised and supported. You'll be joining a business that values being REAL, OBSESSED and BOLD - taking ownership, caring about the detail and always looking for ways to do things better. If you enjoy variety, take pride in your work and don't need to be told what to do next, this could be a great opportunity for you. This is what you'll be doing As the Office Manager / Administrator, you'll be the person helping keep the day-to-day operation running smoothly. Working closely with the wider team, you'll take ownership of: Customer support, acting as a key point of contact for customers via phone, email and online enquiries, dealing with order queries, delivery updates, returns and general questions while making sure issues are followed through. Office management, keeping everything behind the scenes running efficiently, from stationery and supplies to post, couriers, visitors, facilities and general office requirements. General administration, maintaining accurate records, supporting onboarding administration, keeping holiday and absence records up to date and preparing documents and reports when required. Coordinating samples and events, working closely with the warehouse team to organise sample deliveries, event equipment and sponsorship shipments, ensuring everything is tracked and delivered where it needs to be. Supporting the wider business, working across different teams and priorities to make sure information is communicated effectively and tasks are completed on time. This is what you'll bring to the team We're looking for an Office Manager / Administrator who is organised, confident and happy taking ownership. You'll enjoy working in a busy environment where priorities can change and no two days are exactly the same. You'll ideally bring: Previous experience in office administration, customer service, coordination or a similar role. Excellent organisational skills with strong attention to detail. Confident communication skills, both written and verbal, with the ability to deal professionally with customers, suppliers and colleagues. The ability to manage multiple priorities, stay calm under pressure and work independently. A proactive, can-do attitude with a genuine desire to improve how things are done.Experience working within a small, growing business, e-commerce, retail or a product-led environment would be advantageous, but isn't essential. This is what you'll get in return This is a great opportunity to join a growing business where you'll have genuine ownership, variety and visibility. You won't simply be another administrator - you'll become an important part of keeping the business moving. £28,000 - £34,000 salary depending on experience 25 days holiday + bank holidays Private healthcare Pension Annual salary review Full training and support Opportunity to grow with the business Potential progression into a broader Office Manager position A fast-paced, ambitious and supportive working environmentApply now for more information

About Breedon Group: Breedon Group plc is a leading vertically integrated construction materials group in Great Britain, Ireland, and the USA. We're dedicated to providing high-quality materials and services for the construction industry, with a commitment to safety, sustainability, and innovation. Joining Breedon means becoming part of a team that values excellence and is committed to making a positive impact. Position Overview: We are seeking a detail orientated and highly organised Distribution Coordinator to provide customers with the highest standards of customer service ensuring that we effectively plan, schedule and coordinate deliveries meeting customer promises in full and on time. You will be accountable for optomising transport routes, ensuring timely and cost-effective distribution of goods enabling effective and optimal plan delivery, and providing customers with an excellent experience from the moment they place an order to the delivery of the product and beyond. This is a fixed term position. Key Responsibilities • Schedule and track shipments to ensure timely delivery ensuring effective use of transport to deliver dry, coated and concrete to all customers internal and external, • Liaise with quarries to ensure material to suit customer needs are available at the correct times and provide effective communication to customers, • Work collaboratively with Operations, Transport and Commercial Teams to optimise distribution plans on the day(s) prior to delivery, • Build and maintain a forward view of haulage and production capacity and work with the Transport Manager to enhance capacity, vehicle availability and service levels daily, • Build haulier and owner driver relationships to maintain or increase availability at current rates, • Liaise with the Transport Manager on all compliance issues, excessive costs for vehicles and any driver or vehicle issues, • Liaise with workshops internal and external to ensure vehicles are maintained as per our legal obligations, • Ensure all duties undertaken by drivers meet our legal obligations, including managing drivers working hours start times and finish times, • Act as the point of contact for Operations and Transport to communicate production disruptions as a result of plant breakdown, driver absence etc., sharing with the Commercial Team to enable them to proactively manage customer expectations to minimise impact, • Analyse declined orders to understand opportunities to enhance capacity to produce/deliver product, • Analyse lost volumes (cancelled or reduced orders) and share repeat occurrences of customer cancellations/reduced orders with the Commercial Team, • Implement and embed changes to ways of working in line with Customer & Commercial Excellence initiatives Skills, Knowledge & Expertise Essential • Previous experience in distribution planning, transport coordination, or logistics operations, • Knowledge of logistics, transport regulations, and planning best practices, • Strong IT skills, especially in Microsoft Excel, Word, and Outlook., • Understanding of routing, vehicle capacities, and cost-efficient load planning, • GCSEs or equivalent (minimum), • Excellent organisational and time-management skills, • Strong attention to detail and problem-solving ability, • Effective communication and interpersonal skills, • Ability to work under pressure and adapt to last-minute changes, • Customer-focused approach with a commitment to service excellence, • Team player with the ability to work independently when needed, • Analytical thinker with an understanding of cost and service trade-offs Desirable Familiarity with transport regulations and health & safety requirements Job Benefits Company Pension Scheme 25 days annual leave, plus bank holidays on top Share Saver Scheme participation Company Life Assurance Scheme Access to our Employee Assistance Programme for health and wellbeing support Discounts on a wide range of products through our employee benefits platform Broad learning opportunities and career progression pathways

Food Production Manager We’re seeking an experienced Production Manager to lead end‑to‑end bakery manufacturing operations within a chilled pastry environment, overseeing a 2‑shift structure. This role is responsible for delivering safe, efficient, and compliant production across multiple bakery areas, ensuring volume, quality, cost, and performance targets are consistently achieved. The remit covers four production lines, pastry production, cooking and meat preparation areas, ingredient storage, ovens, and baking operations. A strong focus on OEE, efficiency, yield, waste reduction, and GMP excellence is essential. Operational Leadership Bakery operations management across pastry production, filling/cooking, meat prep, ingredient storage, baking, and four high‑volume lines Set clear expectations and lead daily performance through Shift Managers, Supervisors, and Team Leaders Deliver production plans safely, on time, and in full Manage material flow into production, including meat prep and cook room areas Ensure material areas remain on plan to prevent delays or shortages Full oversight of seasoning area, ensuring adequate stock availability Ownership of oven operations, focusing on product quality and baking profiles Control labour planning, crewing, visio standards, and daily staffing Monitor and accurately record agency usage, identifying cost‑saving opportunities Work closely with Technical and QA teams to maintain GMP and compliance Performance & Continuous Improvement OEE and efficiency improvement across all bakery areas Reduce downtime and drive efficiency gains Identify performance gaps and lead structured improvement initiatives Use data to drive accountability, problem‑solving, and informed decision‑making Champion continuous improvement methodologies to strengthen right‑first‑time performance Manage Redzone and produce daily/weekly/monthly KPIs Monitor production standards including line speeds, yields, and accuracy Ensure all reported data is complete, accurate, and up to date Quality, Food Safety & GMP Ensure full compliance with food safety, quality, and legal standards (BRCGS, HACCP, internal requirements) Embed high GMP standards across all bakery areas Work with Technical and Quality teams to resolve non‑conformances and support audits Drive continuous quality improvement and maintain audit‑ready standards Ensure products meet customer specifications and QAS requirements Reduce waste caused by quality issues in partnership with Quality Manager Escalate process, equipment, or material issues promptly Maintain accurate records and report key food safety and quality metrics Investigate product safety/quality issues and implement corrective actions People Leadership & Capability Development Build a high‑performing leadership team through coaching, development, and performance management Engage effectively with Team Leaders, Shift Managers, and key staff Promote a strong safety‑first culture Support succession planning and capability development Foster accountability, engagement, and continuous improvement Manage all people processes including absence, discipline, grievances, and training needs Oversee holiday planning to ensure adequate cover Lead, coach, and motivate teams to achieve departmental goals Provide guidance on HR policy and employee relations Develop direct reports and address underperformance Recognise achievements and encourage improvement Create a proactive, inclusive culture where colleagues feel valued Cost Control & Resource Management Manage production costs through effective control of labour, materials, waste, giveaway, and rework Ensure efficient use of ingredients and raw materials Support budget setting and deliver cost and efficiency targets Cross‑Functional Collaboration Work closely with Engineering to improve equipment reliability and line performance Partner with NPD and Process teams on product launches and process changes Collaborate with Supply Chain, Planning, and Technical teams to ensure operational alignment Maintain strong links with QA and Technical teams on compliance and product quality Customer Service Ensure customer service levels are consistently met Achieve ATP targets and take corrective action when required Deliver shift production plans and communicate service issues promptly Support actions to resolve customer complaints Health & Safety Take full responsibility for site health and safety — the highest priority Maintain compliance with all Health & Safety policies and procedures Investigate and report unsafe practices, taking immediate action to prevent recurrence Ensure safe working practices for employees and contractors Key Behaviours Highly self‑motivated and able to lead by example Professional, proactive work ethic Strong problem‑solving and analytical skills Excellent attention to detail Resilient, tenacious, and calm under pressure Strong relationship‑building and collaboration skills Clear, confident communicator at all levels Quality‑driven mindset Vigilant regarding Health & Safety Commercial awareness in a fast‑paced environment Key Skills & Experience Essential Senior production management experience within chilled food manufacturing (ideally bakery/pastry) Strong understanding of high‑volume, short‑shelf‑life environments Proven track record improving OEE, efficiency, yield, and waste In‑depth knowledge of GMP, food safety, and quality systems Strong leadership capability across multi‑area operations Data‑driven mindset with strong problem‑solving skills Desirable Experience managing complex environments including cooking, baking, and raw meat handling Exposure to Lean, Six Sigma, or similar CI frameworks Experience supporting major audits and customer interactions Key Objectives Plan attainment: 95%+ across all shifts OEE improvement: 70%+ pure OEE / 80%+ non‑pure OEE Giveaway: below 3% Pastry waste reduction GMP improvement and reduction of non‑conformances Production quality: right‑first‑time, zero defects

Supply Chain Manager - Maternity Cover, minimum 9 months Bedwas, Caerphilly Salary negotiable for the right person ASAP Start Yolk Recruitment is working with an established and highly successful manufacturing and distribution business to recruit an experienced Supply Chain Manager for a 9-month minimum maternity cover contract. This is a key leadership position with responsibility for the end-to-end supply chain operation, including Procurement, inventory management, demand forecasting, supplier performance and inbound logistics. Working within a business that sources products and materials globally and supplies customers across a broad and varied product portfolio, you will ensure the organisation maintains the right stock, at the right levels, while balancing customer demand, availability, cost and working capital. You will lead and develop the Procurement team, build strong relationships with global suppliers and work closely with Sales, Marketing and Operations to improve forecasting, identify future demand and ensure stock availability supports both day-to-day operations and major commercial opportunities. The business needs somebody who can join as soon as possible, quickly understand the existing supply chain and provide confident leadership and continuity throughout the contract. Supply Chain Manager Responsibilities: Lead, coach and support the Procurement team, allocating workload and maintaining strong team performance. Manage the end-to-end supply chain strategy, continually identifying opportunities to improve processes, performance and efficiency. Build and maintain strong relationships with UK and international suppliers, ensuring reliable supply, quality and service. Develop and execute supplier negotiation strategies, securing competitive pricing and favourable commercial terms. Analyse historical sales, demand patterns, forecasts and market trends to support effective purchasing and inventory decisions. Work closely with Sales and Marketing to develop and continually refine inventory forecasts in response to changing customer demand. Establish and maintain appropriate safety stock levels and product mixes, ensuring availability while minimising excess inventory. Take ownership of inventory levels and value, identifying overstock and understock risks and implementing corrective actions. Support New Product Introduction (NPI) and core product lines, ensuring appropriate forecasting, purchasing and stock availability. Partner with Sales, Marketing and Operations to ensure stock and supply plans support major customer requirements and commercial opportunities. Monitor supplier and supply chain performance, identifying potential risks and implementing appropriate contingency or corrective actions. Manage relationships and performance across shipping agents, freight forwarders and hauliers, ensuring inbound goods are received accurately and within required timescales. Identify and deliver cost-saving opportunities across procurement, freight, inventory and the wider supply chain. Develop and monitor relevant supply chain KPIs, using data to identify trends, risks and opportunities for improvement. Promote strong communication across Procurement, Sales, Marketing and Operations, ensuring teams remain aligned on forecasts, stock requirements and priorities. Drive continuous improvement across supply chain processes, systems and ways of working. The Experience You'll Bring: Previous experience within a Supply Chain Manager, Procurement Manager, Purchasing Manager or similar senior supply chain position. Strong experience within a manufacturing, distribution, logistics or product-based environment. Experience leading and developing a Procurement or Purchasing team. Strong supplier management and negotiation experience, ideally working with international suppliers. Good understanding of demand planning, forecasting, inventory management and safety stock. Experience managing stock levels and balancing product availability against inventory value and working capital. Strong commercial awareness with experience identifying cost-saving and process improvement opportunities. Understanding of international freight, shipping and inbound logistics would be highly advantageous. Strong analytical skills with the ability to interpret sales, inventory and forecasting data to make informed decisions. Confident working cross-functionally with departments including Sales, Marketing and Operations. Able to quickly understand an established operation and confidently take ownership within an interim environment. Highly organised, resilient and comfortable managing multiple priorities within a fast-paced business. Benefits: Minimum 9-month fixed-term contract, covering maternity leave 25 days annual leave + Bank Holidays Up to 4 additional days for Christmas shutdown Option to purchase an additional 3 days' annual leave Company profit-sharing scheme based on business performance Salary sacrifice pension scheme Employee Assistance Programme Access to digital GP appointments and medical professionals Established, successful organisation with a global supplier and customer network Immediate start availableAre you ready to make an impact? This role would suit an experienced Supply Chain professional who enjoys leading teams, improving supplier performance, managing inventory and working cross-functionally to keep operations running smoothly. If you're looking to join a successful manufacturing and distribution business where you can take ownership of a complex supply chain, influence commercial performance and make a genuine impact during an important period for the business, we'd love to hear from you. Please note: Due to high application volumes, we can't respond to every applicant. If you haven't heard from us within 7 days, unfortunately you've not been successful on this occasion. Please check our website for other opportunities

This role is responsible for developing and implementing Group-wide Customer Service and Logistics processes across multiple sites, with a focus on delivering an excellent customer experience. Responsible for ensuring excellent customer satisfaction measured through customer complaints and On Time i

Customer Service, Internal Sales or Account Management. Manage key customer relationships and attend customer meetings. Lead, coach and develop a team of five Customer Service Coordinators.

The role of Customer Services Inspections Manager will see you carry out inspection works for the Customer Services team to ensure quality of all homes prior and post completion and to identify any necessary remedial works across relevant Miller Homes Limited sites. Customer Services Inspections Man

We are now seeking a Service Manager Assistant to provide focused customer support while working closely with an allocated Service Manager responsible for a dedicated customer base, portfolio of units and team of engineers. Working alongside an allocated Service Manager, you will provide a focused C

Manufacturing company seeks a Customer Service Assistant Manager in Tamworth to support the Customer Service Operations Manager in leading the department and ensuring exceptional customer experience.

Joining our friendly and hard working family as a Multi-drop Van Driver/Customer Service Assistant, you’ll be on the front line dealing with our customers both in branch and off site (when making deliveries); playing a vital role in our continued success, providing a first class service whilst kee

As the Senior Autism Practitioner, you’ll ensure the successful delivery of each person’s service across our South West Services. All new employees must have applied to register with the Scottish Social Services Council within 3 months of starting in post and be registered within 6 months. Lanar

SummaryThe Service Design & Transition Manager plays a key role within the D&T Service Management team, leading the design and transition of new and changed services into live support. Hands-on experience with ITSM tooling, such as ServiceNow, BMC Helix or Jira Service Management, and using technolo

Location: CardiffSalary: 90K- 100K per YearContract: PermanentType: Full TimeReference: AW- 001_1785254424Posted: July 28, 2026Operations Manager / Senior Construction Manager - Major Civils Framework - South Wales My client is an established, Leading, National Civil Engineering Contractor. Due to p

What You'll NeedDemonstrable success selling complex, high-value solutions into the UK public sector - NHS, policing, emergency services, local or central government - Selling a SaaS product/service A track record of managing long, multi-stakeholder sales cycles (6-18 months or more) and navigating

Encourage a proactive, solution-oriented, and service-minded BI function. Through innovation and expertise, Aviagen helps customers worldwide deliver sustainable, high-quality poultry while improving bird performance, health, and welfare. Provide insights on sales, pricing, forecasting, product perf

A snapshot of your day:Takes overall responsibility for the team’s workload and service to members Monitors the team’s performance against Service Level Agreements and client deadlines Conducts regular one-to-one discussions for all team members and undertakes formal Personal Devel

As MRI Modality Manager you will provide strategic operational and professional leadership for the MRI service ensuring the delivery of a safe effective and patient centred service. Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 197

Willingness and ability to travel across EMEA, up to 25 per cent of the time, for customer meetings, partner visits, and industry events. Established relationships with industrial and manufacturing end-customers deploying robotics at scale. You will be equally comfortable in a whiteboard architectur

And if that’s you we would love to have you join us!Job DescriptionAs an Account Manager End User, you will promote the sales of Rockwell Automation solutions, products and services to prospective and existing customers. Lead the efforts of Rockwell Automation resources to provide Rockwell Automat

PermanentUnited Kingdom, UKPosted 3 weeks ago11766SJR3 65k – 70k per year + Benefits + BonusNOC Operations Manager RemoteUK travel as requiredWe’re looking for an experienced NOC Operations Manager to join our team and take a lead role in managing complex, multi-platform environments for a diver

We support 100% remote work for this role!As the Client Partner Account Manager you will: Account Management: Oversee the day-to-day management of client accounts, ensuring all projects are delivered on time, within scope, and to the highest quality standards. Healthcare: Medical, Dental, Group Lif

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!Senior Technical account manager — QualysOverview:The Senior TAM role at Qualys is a senior, highly technical solution architect responsible for engaging with large and strategic ent

Our client is seeking an experienced Tax Manager to work as a part of their growing tax department providing tax accounting advisory services to their clients predominantly based in the Channel Islands. AP Group is acting as an introductory service in relation to this vacancy.

The Work: What assignments, requirements, or skills will you be performing on a regular basis?Working closely with Customer Success, Global Support, Professional Services, Sales and other specialists, you’ll deliver a consistent customer experience while helping customers achieve their desired bus

Job Details:Job Description: The Custom ASIC Sales Account Manager (SAM's) are part of a global team of expert custom silicon and ASIC sales specialists focused on identifying, shaping, and winning custom opportunities with our largest and most strategic customers. Direct experience in custom ASIC,

We are seeking a dynamic and enthusiastic Account Manager to protect and grow existing customer relationships, identify new business opportunities and drive revenue growth for an assigned territory within the Welch Allyn and Hillrom product groups. Collaboration, working cross functional with therap

Your Responsibilities:Develop account development strategies to grow Rockwell Automation's presence within the South West territory, with a clear focus on new logo acquisitionLead strategic sales pursuits, aligning our teams, domain experts, and partners to win new business and convert opportunities

Customer Service: Ensure exceptional service levels and satisfaction for all national accounts. AND A LOT MORE | Okay, deep breath… enhanced sick pay, healthcare, life assurance, high street retail discounts, employee assistance programmes, enhanced family friendly policies around maternity and pa

This is a customer-facing Account Manager position suited to someone who enjoys combining technical understanding with commercial relationship building. The successful Account Manager will manage and expand an existing customer portfolio while also identifying and developing new business opportuniti

The focus of this role is to provide excellent account management to a set of around 100 existing customers, maximising the client relationships to understand and the identify business challenges they face across Chemical Risk and wider WSP product suite, identify key market and competitor insight a

We’ve done a pretty good job so far, but we’re just getting started! ð Cardiff | ð 3 days per week in officeFraud/Customer Operations ðOur Fraud Operations team keeps Capital on Tap - and its customers - one step ahead of fraudsters. From spotting application and vetting fraud to protecting

Government security clearanceA full understanding of the Government & Safety environment and its drivers Sound understanding of current market competition Ability to effectively interact with and gather information from high-level managers and senior officers Awareness of the need for customer re

Build Strong Relationships with partners, customers, Sales, Product, R&D, Service & Support, and other stakeholders to support alignment, collaboration, and continuous improvement. The Role:As a Technical Account Manager (TAM), you will be part of AutoStore's Technical Accounts team, responsible for

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!Senior Technical account manager — QualysOverview:The Senior TAM role at Qualys is a senior, highly technical solution architect responsible for engaging with large and strategic ent

Key ResponsibilitiesAccount Management: Build and maintain long-term relationships with a portfolio of key customers Act as the primary contact, ensuring high levels of satisfaction and retention Understand customer needs and develop tailored strategies to meet themSales Execution: Identify new

Prepare and deliver high‑impact technical presentations on company products and services, including visual servers, GPU workbench systems, computing platforms, and data‑center management tools. Gather, document, and analyze customer feedback to inform sales and marketing strategies. Apply TodayI

Whilst working as a Key Account Manager at BWSC we offer a competitive starting salary and a great total reward package including:Health Care Cash Plan (after successful completion of probationary period)Private Medical Insurance (after successful completion of probationary period)Employee Assistanc

Location: UK - Mobile England, UK - Cust site - Corsham | Job-ID: 219613 | Contract type: Standard | Business Unit: Customer Success & Service DeliveryLife on the teamYou’ll be joining an existing high performing team on one of the largest customers in the UK business, playing an important role in