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Modernization Sales Consultant (Lift / Elevator Industry experience in some capacity is essential)Portsmouth / SouthamptonCompetitive + OTE+ Car/ Car Allowance + BenefitsMoving people. Shaping the future. At Otis, we take pride in leading the industry we founded. Theres never been a better time to join our team as we continue our journey as an independent company. We are the leader in elevators, escalators and moving walkways. Were seeking a Modernisation Sales Consultant to be based in Scotland; who is ready to help us deliver on our commitments today, plan our strategy for the future and leave their fingerprints on the organisation for years to come.What are we looking for?The main goal of this role is to price, quote and sell modernisation projects to a set agreed financial target within the South West region. As a Modernisation Sales Consultant, you will:Secure modernisation opportunities through existing relationships with direct clients and lift consultants as well as on-portfolio clients through the local branch operation as well as key accounts, convert these opportunities to orders and process through internal booking to handover to operationsIdentify and develop new customers through close networking alongside a pro-active and robust customer visit planGain the necessary internal safety accreditation to enable site surveys for both modernisation and full replacements to be carried out safely with minimal riskPlan sales activity and strategy in conjunction with the Modernisation Sales Director with regard to workload planning and customer analysisTo be successful in this role you will:Possess successful Sales experience within an aligned industryBe driven, with high energy and a winning mentalityPossess strong listening and communication skillsHave technical acumenLift experience within modernisation, major repairs or new equipment preferredWhat can we offer you?Strong Remuneration PackageA real commitment to career progression with access to funded study schemes such as our industry leading Employee Scholarship Program and Educational Assistance SchemeA culture which encourages innovative ideas and appreciates our talent is the key to our successMore about us:Otis is the worlds largest elevator and escalator manufacturing, installation and service business. We serve customers in over 200 countries and territories around the world and maintain more than 2 million elevators and escalators globally. Our Gen2 elevator system, energy-saving ReGen drive technology and Link escalator solutions have set industry standards for innovation and performance. Otis has more than 69,000 employees, including engineers, digital technology experts, sales and functional specialists, as well as factory and field technicians. We are proud to be a global team that continues to rise to the challenges of a fast-moving, high-performance company. Together, the people of Otis are creating new ideas and opportunities by collaborating across time zones, geographies and cultures to better serve our customers. So just imagine where you can take your career!We are a company with a big commitment to the continuing development of everyone who works for us, strongly supporting career progression and facilitating a culture which encourages innovative ideas and appreciate that our talent is the key to our success.We welcome applications from talented Sales Consultant, Service Sales Executives, Business Development Managers, Account Managers who live within the patchOur commitment to diversity and inclusion helps ensure the ideas, perspectives and experiences of individual employees support a culture of learning and attract world-class talent. We welcome applications from all sections of the community and candidates will be equally assessed and selected based on objective criteria.TPBN1_UKTJ

Job title: Finance Business PartnerLocation: Ringwood, BH24 3FACompetitive salary and Colleague benefitsFull-time, 37 hours per weekChurchill Estates Management are actively looking to appoint a Finance Business Partner to join the team in Ringwood.About the roleReporting to the Managing Director, the scope of the Finance Business Partner is both strategic and operational. This is a great opportunity to shape and improve processes, manage, motivate and drive forward the Corporate Finance Team in order to provide financial information to the Executive Board of Churchill Estates Management and its subsidiary companies.The role is varied and will enable you to lead on a range of projects and workflow across the business. Main responsibilities of the Finance Business Partner include:Compliance – overseeing the accounting, tax and regulatory issues.Historic reporting – producing monthly and annual reports for key stakeholders.Budgeting and forecasting – monthly, annual and 5-yearly forecasts of financial and non-financial KPIs. Team Management – recruiting, developing, and maintaining a talented Corporate Finance team.Process and Systems reviews – recommending, implementing, and monitoring effective internal controls to maintain and improve the recording of financial information throughout the Company.This role is full-time, based in our Ringwood Head Office, business hours are Monday to Thursday, 09:00 to 17:30 and Friday 09:00 to 17:00.About youOur new Finance Business Partner will be qualified in or working towards a recognised accounting qualification such as CIMA, ACCA or equivalent. You may be working in a similar role currently or looking to take the next step in your career to a Finance Business Partner role.The Finance Business Partner will demonstrate excellent management and people skills to work alongside our current team, with a high standard of written and spoken English and numeracy.You will be a highly motivated, organised and professional individual who will enable us to move our business forward by demonstrating keen commercial awareness, an understanding of business operations and role-specific expertise in all aspects of finance and accounting, be it systems, controls and regulations.Due to the high levels of reporting, you will have advanced level Excel skills coupled with the experience of using other MS Office applications and general IT skills. Experience using software such as Qube Property Management System would be an advantage, but not essential.How you’ll be rewardedCompetitive salaryPrivate medical insurance - BUPAAnnual holiday entitlement - 25 days + Bank HolidaysDay off on your birthdayFree on-site parkingGroup Personal Pension PlanLife AssuranceEye Care Reimbursement SchemeColleague referral schemeProfessional SubscriptionsOngoing learning and development opportunitiesColleague Reward cardEmployee Assistance ProgrammeSocial and charity eventsAbout usChurchill Estates Management (CEM) is a progressive retirement property management business, and a wholly owned subsidiary of Churchill Retirement Plc, with an annual turnover of 4M.CEM has grown year on year since launching in 2006 and now manage more than 220 retirement developments, 9,000 apartments, supporting over 11,000 retired people nationally.We employ a team of 40 Colleagues in our Head Office in Ringwood, who provide vital centralised services including Accounts, Property Management, Customer Service, Administration and Marketing, in addition to our regional and site-based Colleagues. Our service is about so much more than simply buildings and facilities management, we provide an enhanced lifestyle for our homeowners in their retirement. You will find all Colleagues of CEM extremely passionate about this and we go above and beyond to ensure our Customers enjoy their retirement, and their loved ones have peace of mind.We are an ambitious and innovative company who have a clear growth strategy for the years ahead and our vision is to be the best property management company in the UK.Join us and be part of a professional, award winning, customer focused team.Our Company Values TORCH: Trust/Openness/Respect/Communication/HonestyWe understand the importance of protecting your personal data when you submit a job application. For more information on how we process your personal data please read our Privacy Policy.

Role: Operations DirectorLocation: Ringwood, HampshireReporting to: Managing DirectorAbout the RoleChurchill Estates Management (CEM) is seeking an experienced Operations Director to join its senior leadership team and lead the delivery of high-quality Retirement Living services across the business.This is a pivotal leadership role with accountability for operational excellence, customer satisfaction, colleague engagement, and strategic growth. As a key member of the Management Team, you will help shape the future direction of CEM, ensuring our services consistently deliver value, peace of mind and an excellent customer experience for leaseholders, while creating a positive and high-performing environment for colleagues.This role is office based from our Head Office in Ringwood, Hampshire. Role PurposeLead the successful delivery of CEM’s Retirement Living services in line with the company’s vision, values and strategic objectives.Champion a culture of customer excellence, ensuring residents receive responsive, high-quality and value-driven services.Create an engaging and supportive colleague experience that attracts, develops and retains high-performing teams.Drive operational efficiency, continuous improvement and robust governance to ensure service charges and operating costs remain fair, transparent and focused on owners’ cost of living.Support the expansion of new Retirement Living services and innovative business opportunities.Key ResponsibilitiesOperational LeadershipProvide inspiring leadership to a workforce of 300 colleagues, including 5 direct reports and their teams, setting clear expectations, coaching talent and creating a culture of accountability, engagement and continuous development.Ensure all services are delivered safely, compliantly and in accordance with all relevant legal, regulatory frameworks as well as fully maintaining the Health & Safety standards, with clear ownership, strong compliance and swift resolution of issues.Embed CEM’s values across all operations, creating a consistently high standard of customer service across every development.Use customer insight, colleague feedback and performance data to continuously improve service delivery and satisfaction.Lead the preparation of annual service charge budgets, ensuring strong financial discipline, transparency and value for money for leaseholders.Drive smarter, more efficient ways of working to help control costs and minimise financial pressures on owners.Retirement Living – Growth & New ServicesWork closely with the Managing Director and SLT Colleagues to expand service delivery and support business growth.Oversee the mobilisation and commissioning of new developments, ensuring excellent customer journeys, operational readiness and delivery to time and budget.Build trusted relationships with partners, investors, RTM Directors and stakeholders to generate new business opportunities.Lead new and innovative business streams, ensuring scalable processes, effective contracts and sound governance.Partner with Churchill Living Sales teams to align services with company sales targets.Corporate Leadership & RepresentationRepresent CEM externally with regulators, professional bodies, trade associations and at industry events.Lead the development and continuous review of operational policies, procedures and manuals to ensure best practice and consistency.Oversee the emergency call-out rota (evenings and weekends) and respond to urgent situations as required.Contribute strategically across the wider business, helping shape long-term plans, performance priorities and organisational effectiveness.Skills & ExperienceWe are looking for a people-focused senior Operations Leader with a proven track record of leading dispersed teams and delivering excellent customer outcomes.The ideal person will have:Strong experience leading large multi-site operational teams through engagement, coaching and performance management.Passion for customer excellence, service improvement and colleague satisfaction.Demonstrable success in driving operational efficiency, change programmes and continuous improvement.Commercially and financially astute, with experience managing complex budgets and service charge structures.Strong strategic thinker, able to balance long-term growth with day-to-day operational delivery.Excellent communication, stakeholder management and influencing skills.Highly organised, able to manage competing priorities and make sound decisions.Resilient, adaptable and comfortable operating in a fast-paced, evolving environment.Strong IT and systems capability.How You’ll Be RewardedCompetitive salaryCompany Car benefit28 days holiday + Bank HolidaysDay off on your birthdayExcellent colleague benefits including Family BUPA Cover, Health Screening, Group Personal Pension Plan and Life Assurance200 John Lewis vouchers for expectant parentsColleague wellbeing programmes and ambassadorsAbout UsWe are Churchill Estates Management, a progressive managing agent of privately owned leasehold Retirement Living accommodation.We manage nearly 300 developments nationally, supporting over 10,000 leaseholders and providing property services and customer care to more than 12,000 retired people. We are ambitious, growing rapidly, and committed to raising standards in Retirement Living.Join an award-winning, customer-focused business where people matter and where your leadership can make a lasting difference to customers, colleagues and communities.Our Values – TORCH: Trust | Openness | Respect | Communication | HonestyWe understand the importance of protecting your personal data when you submit a job application. For more information on how we process your personal data please read our Privacy Policy.

Are you an experienced insurance professional with a passion for leading people and delivering exceptional client service? \n We're looking for a Team Leader to join our specialist Heritage Team based in Southampton. This is an excellent opportunity for someone with insurance account handling experience who enjoys developing people, building strong client relationships, and driving team performance. \n You'll lead a small team of insurance professionals, providing day-to-day support, coaching, and guidance while ensuring clients receive a first-class service. Working closely with the Team Director, you'll play a key role in managing client relationships, achieving retention targets, and maintaining the smooth running of the portfolio. \n What You'll Be Doing \n\n • \n Leading and supporting a small team through regular one-to-one meetings and ongoing coaching. \n • \n Managing the day-to-day performance and development of your team. \n • \n Supporting the Team Director with operational and client management responsibilities. \n • \n Acting as the first point of contact for client, insurer, and provider queries. \n • \n Building and maintaining strong relationships with clients and insurers. \n • \n Managing and overseeing a portfolio of business. \n • \n Driving retention, cross-selling, and referral opportunities. \n • \n Resolving policy and documentation queries efficiently and accurately. \n • \n Ensuring all client records and data are maintained in line with company procedures. \n\n What We're Looking For \n\n • \n Previous experience within the insurance industry, either with a broker or insurer. \n • \n Experience leading, mentoring, or managing a team. \n • \n Insurance account handling experience. \n • \n Strong customer service and relationship-building skills. \n • \n Excellent communication and interpersonal abilities. \n • \n Highly organised with strong attention to detail. \n • \n Ability to work effectively under pressure and manage multiple priorities. \n • \n A proactive and self-motivated approach. \n • \n Strong influencing, negotiation, and problem-solving skills. \n • \n A commitment to continuous learning and professional development. \n\n \n What's in It for You? \n At Ardonagh, you'll be part of a supportive and collaborative culture where your career development matters. \n \n Benefits include: \n ? 26 days holiday plus bank holidays? Hybrid working with flexibility to work from home? Competitive salary and role-based incentive plan? Career progression opportunities across the wider Ardonagh Group? Support towards CII and ACII qualifications? Pension scheme? 24/7 wellbeing support for physical and mental health? Paid volunteering day to support local communities? Spotlight Awards recognising outstanding achievements across the business \n #AIB #LI-EM1 \n INDX3 \n Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. \n If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. \n As an Everywhen colleague, you will be expected to uphold our values, act professionally and respectfully towards others, and contribute to a workplace where everyone is treated with dignity and respect. We expect all colleagues to help maintain an environment free from bullying, harassment, victimisation and other inappropriate behaviours, supporting our commitment to an inclusive and high-performing culture. \n Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. \n Note to recruiters and employment agencies: We will not pay for unsolicited CVs from recruiters and employment agencies unless we have a signed agreement and have requested assistance, in writing, for a specific opening.

Basic information Location Aberdeen, Belfast, Birmingham, Bristol, Cambridge, Cardiff, Edinburgh, Gatwick, Glasgow, Guernsey, Ipswich, Isle of Man, Jersey, Leeds, Liverpool, London, Manchester, Milton Keynes, Newcastle, Nottingham, Port Talbot, Reading, Southampton, St Albans Business Line Technology & Transformation Job Type Permanent / FTC Date published 07-May-2026 Req # 23195 Job description Connect to your IndustryDeloitte’s AI & Data practice helps organisations unlock measurable value from data, automation and artificial intelligence, re-engineering products, platforms and operations to improve performance and accelerate speed to market. Within our Telecoms, Media & Technology (TMT) industry, we work with leading brands to apply AI in ways that reduce operating costs, improve customer and network outcomes, and create new digital products and revenue streams.Our AI & Data team brings strategy, product thinking and engineering delivery together, shaping AI roadmaps, designing and deploying secure AI solutions, and supporting responsible adoption through governance, controls and change. We work closely with clients’ business and technology leaders and with multi-disciplinary engineering teams to deliver outcomes across the full lifecycle from idea to scaled deployment.Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It’s how we approach thousands of decisions we make every day. How we behave, our beliefs, and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.Connect to your opportunityAs a Director in Applied AI within our AI & Data team, you will set the growth strategy and lead a portfolio of Applied AI programmes across our major Telecoms, Media & Technology (TMT) clients. You will originate and shape high-value opportunities, build and take to market differentiated offerings, and sponsor multi-disciplinary teams to deliver secure, responsible and scalable AI outcomes. You will operate as a trusted advisor to C-suite leaders, accountable for commercial performance, delivery excellence and the development of our people and capability.TelecomsMedia & EntertainmentTechnology As a Director in Applied AI (TMT), you will be responsible for:Owning the TMT Applied AI growth strategy across priority accounts, setting origination targets, and leading pursuit teams from executive relationship development through to proposal, negotiation and close.Building and scaling market-facing offerings (including GenAI and advanced analytics), defining value propositions, pricing approaches and delivery models, and partnering with alliance and engineering leaders to industrialise solutions.Operating as a senior trusted advisor to C-suite stakeholders, shaping AI-enabled business and operating-model change and translating model capabilities into measurable financial, customer and operational outcomes.Providing executive sponsorship for complex, multi-workstream AI programmes, ensuring strong governance, risk management, delivery assurance and benefits realisation across the portfolio.Setting the standards for secure and responsible deployment of large language models and associated tooling, ensuring appropriate controls, testing, monitoring, model-risk management and data protections are embedded in our delivery approach.Championing Responsible AI and regulatory readiness for clients, including governance for privacy, bias, explainability, human oversight and third-party model usage, and advising on control frameworks and assurance needs.Leading, developing and retaining senior consulting talent, building a high-performing team and capability pipeline, and holding accountability for commercial management, utilisation, quality and margin performance.Connect to your skills and professional experienceCommercial and technical requirementsProven track record of leading and closing large, complex consulting sales and owning senior client relationships across major Technology, Media or Telecommunications accounts (including multi-year transformation programmes).Deep commercial and technical understanding of generative AI and the modern AI stack, including large language models, prompt engineering, retrieval-augmented generation (RAG), vector databases, evaluation/monitoring and MLOps principles, with the ability to shape investment cases and operating models at scale.Extensive experience providing executive oversight for production AI delivery (you steer architecture and engineering leadership rather than writing code), with accountability for programme outcomes, delivery assurance, risk management and benefits realisation.Strong sector experience applying AI to high-impact TMT use cases, for example: telco operations and customer service, network planning and assurance, media supply chains and content operations, or software engineering productivity and developer tooling.Strong understanding of major cloud platforms (AWS, Azure or GCP) and their generative AI services, plus the security, data, compliance and operating-model considerations required for enterprise deployment across complex organisations.Exceptional executive communication skills, with the ability to influence senior stakeholders on business impact, risk, controls, cost, time-to-value and organisational adoption, and to represent Deloitte in client leadership forums.The following will be an added advantage:Relevant certifications in cloud and AI (e.g., AWS, Azure or GCP; machine learning or data engineering certifications).Experience establishing responsible AI practices (governance, risk and controls) for generative AI and advanced analytics.Consulting experience leading multi-workstream programmes, including commercial management, estimation and delivery margin control.Experience operating in Agile environments and collaborating with product and engineering teams to deliver iterative value.Additionally, we expect that you possess the following core consulting skills:A strong focus on team working within diverse and remotely located teamsA "can do" attitude - Hands-on & flexible approach to emerging requirements and a real willingness to learn and participateGood communication and people skills, with the ability to articulate complex ideas to different audiences within an organisation, and effectively engage with stakeholders ranging from subject matter experts to senior functional leadscommunication skillsExperience of working in fast-paced and demanding delivery-focused environmentsEnthusiasm and passion for the delivery of market leading solutions that make a differenceProfessional working proficiency in the English languageAn ability to travel internationally and stay away from home for up to 5 days each week for specific durations of time based on defined programme needs or phasesConnect to your business - Technology and TransformationDistinctive thinking, deep expertise, innovation and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we’ll make an impact that matters.AI and DataWe lead transformation at the heart of our clients; re-engineering the core of our clients’ organisations, helping to unleash growth, and creating better futures for their customers, citizens and employees.Personal independenceRegulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process, or you can contact the Independence team upon request.Connect with your colleagues “What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organisations; I wanted to be part of a team that made a difference that I could be proud of.” - Dan, Consulting"I get to work on projects that help clients in a sector I feel truly passionate about.” - Rhiannon, Consulting“Everyone always says, “it’s the people,” and that’s true. Working for a brand you feel proud of feels pretty good too. And you don’t have any stress about fitting into a particular stereotype, because there are so many different types of people in Deloitte Digital.” - Gillian, ConsultingOur hybrid working policyYou’ll be based in London with hybrid working.At Deloitte we understand the importance of balancing your career alongside your home life. That’s why we’ll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you’ll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You’ll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.Connect to your return-to-work opportunity Are you looking to return to the workplace after an extended career break? For this role we can offer coaching and support designed for returners to refresh your knowledge and skills and help your transition back into the workplace after a career break of two years or more. If this is relevant for you, just let your recruiter know when you make your application.Our commitment to you Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective, and personality. So, we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.Connect to your next step A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers

Role: Director of CarelineLocation: Office based role. Ringwood, HampshireReporting to: Managing DirectorWorking hours: Monday to Friday, 37 hours per week About the RoleChurchill Estates Management (CEM) is seeking an experienced, commercially minded Director of Careline to shape the future of its Careline service and play a key role in the continued growth of a fast-growing business with over 40,000 connections. This is a newly created position, established in response to the continued growth of the business.This is a pivotal strategic leadership role with responsibility for developing the Careline proposition, strengthening client and partner relationships, driving service growth and ensuring operational excellence. Working closely with the Managing Director and senior leadership team, you will help set the direction for Careline, identify opportunities for expansion and innovation, and ensure the service continues to deliver outstanding outcomes for customers and external contract partners.As Director of Careline, you will lead a dedicated team of 40 Colleagues responsible for providing 24-hour emergency response, customer support and monitoring services across our portfolio. Just as importantly, you will bring the ambition, energy and strategic mindset needed to work within a fast-growing business, ensuring Careline is positioned for future growth, commercial success, innovation and long-term customer trust.This role is office based from our Head Office in Ringwood, Hampshire.Role PurposeLead the strategic and operational delivery of CEM's Careline service, ensuring a safe, reliable and customer-focused operation. Create an exceptional customer experience through responsive, compassionate and professional service delivery. Develop a high-performing and engaged Careline team, fostering a culture of accountability, wellbeing and continuous development. Drive operational efficiency, service innovation and continuous improvement to enhance customer outcomes and business performance. Work closely with the Managing Director to shape the future direction of the Careline service, identifying opportunities for growth, technological advancement and service enhancement. Ensure robust governance, compliance and business continuity across all Careline operations. Key ResponsibilitiesOperational LeadershipProvide inspirational leadership to the Careline management team and wider operational colleagues, creating a culture of accountability, collaboration and continuous improvement. Lead the day-to-day operation of the Careline service, ensuring consistent achievement of service standards, performance targets and customer satisfaction measures. Ensure the Careline operation delivers a resilient 24/7 monitoring and response service, supported by effective resource planning and workforce management. Monitor operational performance through KPIs, customer feedback and management information, using insight to drive continual service improvements. Champion a customer-first culture, ensuring every interaction reflects our values and commitment to delivering peace of mind. Ensure appropriate escalation processes are in place for safeguarding concerns, emergency incidents and business-critical events. Promote colleague engagement, wellbeing and professional development, ensuring managers are equipped to coach, support and develop their teams. Service Excellence & Continuous ImprovementLead the ongoing development of Careline systems, processes and technologies to improve operational efficiency and customer experience. Identify opportunities to modernise service delivery through digital innovation, and enhanced reporting capabilities. Work collaboratively with internal departments to ensure seamless service delivery and excellent communication across the business. Lead service improvement initiatives, embedding best practice and ensuring lessons learned are translated into operational improvements. Oversee quality assurance programmes to ensure consistently high standards of customer care and regulatory compliance. Strategic LeadershipWork in close partnership with the Managing Director to develop and deliver the Careline strategy, supporting wider business objectives. Contribute as a key member of the senior leadership team, supporting organisational planning, performance and continuous improvement. Develop business cases for investment in people, systems and technology to support future service growth. Identify opportunities to expand Careline services and enhance value for customers and the wider business. Build strong relationships with key suppliers, technology partners and external stakeholders to support service development and innovation. Oversee and strengthen relationships with external clients and contract partners, acting as a senior point of contact to ensure service expectations are understood, managed and consistently achieved.Financial & Commercial ManagementManage the Careline operational budget, ensuring effective financial control and value for money. Monitor operational costs, resource utilisation and productivity, identifying efficiencies whilst maintaining service quality. Support the preparation of annual budgets, forecasts and strategic investment plans for the Careline operation. Ensure contractual obligations with technology providers and service partners are effectively managed. Ensure external contract KPIs are clearly monitored, reported and achieved, working proactively with clients and internal teams to address performance risks and maintain strong contractual relationships.About YouYou will be an experienced operational leader with a proven track record of managing large customer service or contact centre operations, ideally within healthcare, emergency response, retirement living, housing, telecare or a regulated service environment.You will be a strategic thinker with exceptional leadership skills, capable of inspiring teams whilst maintaining a strong operational focus. Comfortable working at executive level, you will build trusted relationships across the organisation and confidently influence business direction.You will bring:Significant senior leadership experience within a customer service, Careline, telecare, contact centre or operational environment. Experience leading 24/7 operational teams and delivering high-quality customer outcomes. Strong commercial and financial management experience. Excellent understanding of operational performance management, workforce planning and service improvement. Experience of leading organisational change and continuous improvement initiatives. Knowledge of governance, compliance and risk management within a regulated environment. Outstanding communication, relationship-building and stakeholder management skills. A collaborative leadership style with a passion for developing people and creating high-performing teams.How You’ll Be RewardedCompetitive salaryCompany Car benefit28 days holiday + Bank HolidaysDay off on your birthdayExcellent colleague benefits including Family BUPA Cover, Health Screening, Group Personal Pension Plan and Life Assurance200 John Lewis vouchers for expectant parentsColleague wellbeing programmes and ambassadorsAbout usAs part of the Churchill Retirement group of companies, Careline Support Ltd provides a telephone support service to over 11,000 retired Homeowners in the UK, supporting them to achieve a safe and secure lifestyle and enjoy their retirement.In 2023, Careline were delighted to win the Outstanding Customer Service Award at the industry recognised ARMA awards ceremony, underpinning the great work that our team deliver every day.We are committed to maintaining a first-class level of service at all touch points. The creation of Careline has enabled us to elevate our service and our amazing call handling team ensures that no-one is left alone in an emergency.We are looking for the very best person to join our business and be part of the next exciting chapter. If you feel you have the skills and attributes to make a difference, apply today!We understand the importance of protecting your personal data when you submit a job application. For more information on how we process your personal data please read our Privacy Policy.

Job title: Head of Service Charge Location: Ringwood (office based) BH24 3FA Hours: Monday to Friday, 37 hours per weekPackage: Competitive salary plus excellent Colleague benefitsAbout the roleAs part of the Senior Management Team reporting to the Managing Director, the scope of the role is both strategic and operational. This is a great opportunity to shape and improve processes, manage, motivate and drive forward the Service Charge Team acting as an important voice on various projects across the business.You will ensure that all service charge budgets and accounts are prepared accurately, within CEM workflow timeframes and in accordance with current legislation, lease requirements and industry practice. You will also have responsibility for the Transactional Service Charge Team, this includes Sales/Purchase Ledger and Credit Control functions.The role is varied, holding key relationships with external stakeholders such as solicitors, banks, accountants, auditors, government bodies, suppliers, owners and other industry bodies relevant to the Service Charge function. In addition, you will work closely with the Group Finance function, which is also based in Ringwood, to share best practice.About youWe’re looking for a strong people leader with excellent management skills, highly motivated and organised, with the ability to prioritise and work with other senior Colleagues to assist in moving our business forward. Due to the high levels of reporting, you will need to have strong IT skills particularly with MS Office and importantly advanced Excel skills. Experience using software such as Qube Property Management System would be a strong advantage, but not essential.This role would be a good opportunity for someone seeking to progress their career to a Head of Department, or equally someone who is currently operating at that level but is seeking to find a role where they can lead and support a team of finance Colleagues through a program of change.It is essential that you hold the Property Institute’s Level 3 qualification in Leasehold Management. You will need to have demonstratable understanding of leasehold management and Service Charge legislation.How you’ll be rewardedCompetitive salaryAnnual holiday entitlement of 25 days + Bank HolidaysDay off on your BirthdayPrivate medical insuranceHealth screeningLife AssuranceEye Care reimbursementColleague Introduction reward schemeEmployee assistance programmeBright, contemporary offices in Ringwood with free, on-site parkingWe are looking for the very best people to join our business and adopt our values so if you want to be part of our success story apply today.We understand the importance of protecting your personal data when you submit a job application. For more information on how we process your personal data please read our Privacy Policy. About usWe are Churchill Estates Management, a progressive managing agent of privately owned leasehold Retirement Living accommodation.We manage over 270 developments nationally. That means we oversee more than 10,000 apartments, providing property services and customer care to over 12,000 retired people.However, we are not stopping there, as we are rapidly growing and have ambitious plans for the future.Join us and be part of a professional, award winning, customer focused team.Our Company Values TORCH: Trust/Openness/Respect/Communication/HonestyWe understand the importance of protecting your personal data when you submit a job application. For more information on how we process your personal data please read our Privacy Policy.

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.So, what’s the role all about?This is an exciting consulting position within the NiCE – Value Realisation Services (VRS) Organisation that is focused on owning our customers’ business case and driving increased adoption and bottom-line ROI value of NICE solutions. The ideal candidate brings a strong mix consulting and operations experience to be positioned strongly to lead customers through AI-led CX/CCaaS transformations. As a seasoned consultant in a technology company such as NiCE, one must possess a unique blend of business, subject matter expertise, and technical savvy to lead the team to deliver bottom line business impact via our software solutions. Candidates should be well experienced to act as a leading voice in maturing our VRS methodology and delivery of the services. This is a hands-on position where you are personally involved in direct consulting delivery of strategic advisory engagements. This consultant will work with multiple broad groups within NiCE and must have proven ability to influence cross-functional teams with or without formal “direct-line” authority and be effective working within a matrixed organisation. At NiCE, the VRS Business Portfolio Consultant: Provides best practice guidance to ensure customer fully optimises their business process and maximises the full potential of the NiCE offered solution(s) Designs change strategy across people, process & technology Serves as lead consulting program leader, creating and owning the business case for a multi-tiered customer offering, leading multi-product projects Builds long-term relationships with customers, becoming a trusted advisor Provides individual accountability toward assurance of customer value realisation Identifies opportunities for additional engagements through service subscription renewals and business development Key Responsibilities: Responsible for the successful delivery of business improvement projects resulting in highly satisfied, reference-able clients and measurable business improvement Discover, identify and create business cases for value of the product portfolio Lead consulting projects to drive process improvement and ensure business readiness for optimal adoption and utilisation of NiCE solutions across the enterprise Lead complete, comprehensive organisational change management with customer during engagements Own and manage senior stakeholder relationship and ensure active participation and sponsorship over the course of the engagement Manage consulting program with continuous alignment with entire product implementation program Establish and monitor progress toward business success criteria for each product and BU Map business case into action items and solution design Align launch strategy with use case and value priorities Provide input into technical project plan, overlaying VRS activities Develop repeat business opportunities via successful delivery, credibility and thought leadership Independently perform financial analysis, benefits and impact analysis and create ROI models for the specific domain Required Experience: Minimum of 5 years of experience in functions and industries in which NiCE provides services Minimum 5 years of leadership experience in contact center environment preferred Experience with contact center enterprise software, and specifically deep domain experience in IVR/Routing/ACD and Work Force Management or Quality Management preferred Hands on experience of implementing AI/Digital products (such as Co-pilot, Autopilot) from a people and process perspective (such as understanding any Change Management, adoption or Value Realisation challenges). Experience in business process improvement and Customer Success Must have proven ability to independently and effectively handle Sr. Executive audience and stakeholders, provide thought leadership and gain strategic partnership Led project teams and demonstrated operational performance improvements with significant benefit. Demonstrated experience with leading organisational change, creating governance teams and center of excellence processes Certification or demonstrated expertise in organisational change management Six Sigma Certification or other Process Improvement Discipline preferred Req ID: 11409Reporting to: Director, Business Consulting, VRS.Role type: Individual contributor#LI-RemoteAbout NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

BUSINESS DEVELOPMENT MANAGER, BASINGSTOKE £35,000 + Uncapped commission Ready to take ownership of business development within a growing engineering company where you'll inherit established accounts, develop new opportunities and play a key role in shaping the future of the sales function? Get Recruited are proud to be partnering with a well-established and growing business that designs and manufactures bespoke solutions for customers across a wide range of industries. As the business continues to grow, they're looking to appoint their first dedicated sales professional to work alongside the Managing Director, who has successfully driven all commercial activity to date. This is a unique opportunity to be mentored directly by the MD, inherit established customer relationships, and play a key role in shaping the future sales function of the business. If you're someone who enjoys spending time with customers, understanding technical requirements and becoming a trusted partner rather than simply chasing sales targets, this could be the perfect opportunity. The Role This is a highly collaborative position where you'll spend time both in the office and visiting customers across the local region, working alongside the Operations Manager, Design Engineers and Shop Floor team to ensure customers receive the highest level of service. Key Responsibilities • Develop and manage long-term relationships with an established portfolio of customers., • Learn the company's products, services and technical capabilities through hands-on mentoring from the Managing Director., • Visit customers on-site to understand their requirements and identify commercial opportunities., • Generate new business opportunities through networking, lead generation and marketing activity., • Prepare quotations, proposals and commercial solutions tailored to customer requirements., • Work closely with the Operations Manager and production team to ensure projects are delivered successfully., • Collaborate with Design Engineers to develop bespoke customer solutions., • Manage the full sales process from enquiry through to order and ongoing account management., • Maintain regular customer contact to maximise repeat business and identify upselling opportunities., • Represent the business professionally at customer meetings and industry events where required., • Help shape and develop the future sales strategy as the business continues to expand. About You We're looking for an ambitious, relationship-focused sales professional who enjoys working in a close-knit business where you can genuinely make an impact. Essential Skills & Experience • Previous experience within a Technical Sales, Internal Sales, Account Management or Business Development position., • Experience working within engineering, manufacturing, industrial or technical products would be highly advantageous., • Strong relationship-building and consultative selling skills., • Comfortable visiting customers and managing accounts face-to-face., • Commercially aware with the ability to identify opportunities for business growth., • Excellent communication and presentation skills., • Highly organised with strong attention to detail., • A proactive attitude and willingness to learn from experienced business leaders., • Full UK Driving Licence. What's In It For You? • Competitive salary., • Performance-related bonus., • 25 days holiday plus Bank Holidays., • Christmas and New Year shutdown, • Auto-enrolment pension., • Healthcare Cash Plan., • Holiday Purchase Scheme., • Free onsite parking., • Onsite canteen., • Full mentoring and development from the Managing Director., • Genuine opportunity to build and shape the commercial function of a growing business., • Early Friday 4pm finish If you're looking for a role where you can build lasting customer relationships, learn from an experienced Managing Director and become a key part of an ambitious engineering business, we'd love to hear from you. By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services. JBRP1_UKTJ

Are you ready to build a career in Cyber Security by opening doors and creating opportunities? KHIPU Networks has an exciting Internal Account Manager opportunity! Location: Onsite, Waterfront Business Park, Fleet, Hampshire, GU51 3TW (Within 3 minutes walk of Fleet mainline train station offering direct links into London) Salary: Competitive Job Type: Full Time, Permanent About Us: KHIPU Networks is an award-winning and highly successful Cyber Security company based in the UK and Africa. We offer outstanding opportunities for candidates of all levels within a dynamic and flexible working environment. ? Founded in 2005, KHIPU Networks ethos has always been to work in partnership with customers, to understand their environments and challenges so that we can design and deploy Best-of-Breed solutions that enable them to meet their strategic goals. Internal Account Manager - The Role: At KHIPU Networks, we don't believe sales is for everyone. In fact, if you're looking for an easy ride, a comfortable routine, or a role where someone tells you exactly what to do every day, this probably isn't the job for you. However, if you're ambitious, competitive, eager to learn, and prepared to challenge yourself, then this could be the start of an exceptional sales career. We're looking for a newInternal Account Managerto join our high-performing sales team. You'll work alongside an experienced Account Director, learning directly from some of the best in the industry while supporting and engaging with customers and prospects via phone, email, video calls, and face-to-face meetings. The role is primarily office-based, but you'll also have opportunities to accompany Account Director to customer meetings throughout the UK. Internal Account Manager Key Responsibilities: -Building strong relationships with prospects, customers, vendors and internal teams -Working closely with an Account Director to identify and develop opportunities -Obtaining vendor pricing and completing deal registrations -Preparing customer quotations and proposals -Proactively following up quotations and progressing opportunities -Maintaining accurate records and managing your sales pipeline effectively -Learning KHIPU's solutions, services and customer base through structured training and mentorship Internal Account Manager You: -Self-motivated, driven and eager to succeed -Comfortable stepping outside your comfort zone and embracing new challenges -Strong communication and relationship-building skills -The self-awareness to recognise areas for improvement and the determination to develop them -A natural curiosity and willingness to learn from experienced sales professionals -The resilience to keep pushing opportunities forward and help close business -Excellent organisation, follow-up and diary management skills -Ability to work independently while contributing positively to a team environment Essential: -A genuine desire to build a career in sales -Fluent spoken and written English -Excellent written communication skills, particularly in customer-facing emails -Positive, outgoing and enthusiastic attitude -Ability to work effectively under pressure -Professional and courteous at all times -Good working knowledge of Microsoft Office -Full UK driving licence and right to work in the UK -Enjoy being part of a team that works hard, celebrates success and supports each other -Graduate level education or equivalent (desirable) -Previous customer service, account management or sales experience (desirable) Benefits: -Structured internal and vendor-led training -Mentorship from experienced Account Directors -A clear pathway into an external sales role -Exposure to some of the UK's most recognised organisations and technology vendors -The opportunity to build a rewarding career with significant earning potential To submit your CV for this Internal Account Manager opportunity click Apply now! JBRP1_UKTJ

We are excited to be expanding the Sales team with a new of role as Senior Business Development Manager. This role is a UK critical sales role for Intertek-CEA driving territory sales for Intertek-CEA in the UK that is aligned with the focus of Intertek-CEA to help our clients and stakeholders deploy solar and storage solutions within the UK region. ABOUT YOU As the Senior Business Development Manager, you will maintain consistency and quality in presenting the Intertek-CEA brand within the solar industry territory in the UK as assigned by the Senior Director, Europe. Required skills and experience: • Degree in Engineering or Renewable Energy or equivalent education plus experience in proposal development lead, project management, or equivalent role, • Ability to work in fast-paced, multi-tasking environment with shifting priorities and demanding deadlines, • Must be detailed-oriented and able to effectively prioritize and organize workload, with efficient time management, • Excellent communication both written and verbal to interact at a high standard, • Must possess the fundamental technical and administrative skills required to perform the job duties, • Be customer focused and quality driven, with an excellent approach, • Ability to travel as per business needs ABOUT THE OPPORTUNITY As the Senior Business Development Manager, you will be the leadership face of the Intertek-CEA. You will represent Intertek-CEA products and Services in the UK and participate in key UK and European conferences and trade shows, and any other events as appropriate to bring the sales and marketing messages of Intertek-CEA in the assigned territory. Key activities: • Identifies and hunts significant opportunities with the ability to close deals, • Successfully cross-sell Intertek-CEA's multiple services offerings to Intertek-CEA's existing client base, • Continually develop new clientele within the territory while in pursuit of the territorial goals to support the growth initiatives of Intertek-CEA within the territory, • Determining root causes and generates new approaches, being innovative and providing solutions, • Strong collaboration with other team members to achieving the designated sales goals, • Establishes partner relationship with customers by being visible and accessible, • Work with other teams to improve Client Experience and Satisfaction and measure results through achievement of company targets, • Support and advance Intertek-CEA's relationships with key customers, suppliers, partners, and other solar industry participants, • Work in partnership with Marketing Partners to maximise events attended and to promote the service and brand WHAT WE OFFER Join Intertek and become part of our global network of inspiring and entrepreneurial colleagues.We are a global family that values diversity and we thrive working together with precision, pace, and passion.We are working to make the world Ever Better, ensuring the quality, safety and sustainability of products and services used by millions of people around the world. • Competitive salary/benefits, • Development and career opportunities around the Globe, • Working in a highly motivated team and dynamic working environment We are an Equal Opportunity Employer and are committed to creating an inclusive workplace. We do not discriminate against applicants, and all qualified individuals will receive consideration for employment regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation. We are committed to fair and equitable pay and are proud to be a Real Living Wage employer, ensuring our colleagues are compensated in line with independently assessed living standards. We are also committed to providing reasonable adjustments throughout the recruitment process and employment to support candidates and employees with disabilities or special needs. Intertek operates a preferred supplier arrangement, and we do not accept unsolicited approaches from agencies. JBRP1_UKTJ

Head of Membership 12 Month Fixed-Term Contract Home-based (UK) About Us Were Blind Veterans UK, a charity that helps vision-impaired ex-service people from every generation rebuild their lives after their sight has been affected. Founded in 1915 by Sir Arthur Pearson to help the many veterans losing their sight during the First World War, we have over a century of experience providing the very best care and support. Since then, weve supported tens of thousands of vision-impaired veterans, helping them regain their independence and providing the tools, skills and confidence they need to lead fulfilling, active lives. Were one transformational team that believes every vision-impaired veteran should be able to lead the life they choose. We are now looking for a Head of Membership to join us on a full-time, 12 month fixed-term contract basis, working 35 hours per week. The Benefits • Salary of £74,000 per annum, • Generous annual leave with the option to buy additional days, • Pension scheme with generous employer contributions, • Access to legal services and mental health support, • Employee Assistance Programme, • Home-working allowance, • Professional and personal development, • Life assurance, • Enhanced pay This is a rewarding opportunity for a senior membership, customer experience or community engagement leader with strategic-level expertise to join our mission-driven charity. By joining us, you'll become part of an organisation that changes the lives of vision-impaired veterans across the length and breadth of the country. This is a transformational role where every improvement you make will enable more veterans to be supported, to live independently and to lead the lives they choose. Whats more, we'll empower you to lead with confidence and play a key role in helping shape our future, whilst continuing to grow as a leader, make a meaningful difference and maintain your career track. So, if you're looking for a rewarding senior leadership role where your work will have a lasting impact, read on and apply today. The Role As Head of Membership, you will lead the development and transformation of our membership function, ensuring an outstanding experience for members is delivered in line with our strategic objectives. You will develop and deliver our membership strategy and operating model, leading initiatives that strengthen member engagement, retention and growth. Championing a member-centric approach, you will ensure our services, communications and engagement programmes continue to evolve to meet member needs and organisational priorities. Working collaboratively across the organisation, you will oversee membership performance, digital development and operational excellence, using insight, technology and continuous improvement to enhance member journeys and deliver measurable impact. Additionally, you will: • Develop and monitor membership KPIs, using data and insight to drive continuous improvement, • Oversee national engagement programmes, events, networks and community initiatives, • Lead the optimisation of CRM systems, member platforms and digital engagement tools, • Ensure effective governance, safeguarding, compliance and risk management across the membership function, • Manage budgets, resources and multidisciplinary teams to deliver strategic priorities, • Represent membership interests internally and externally, building strong relationships with key stakeholders About You To be considered as a Head of Membership, you will need: • Senior leadership experience within a membership, customer experience, community engagement, service operations or similar environment, • Experience developing and implementing organisational strategies, operating models or service frameworks, • Proven experience leading organisational change, transformation or continuous improvement initiatives, • Experience using data, insight and performance measures to inform decision-making and drive improvement, • Experience managing budgets, resources and priorities within a complex organisation, • Experience leading geographically dispersed and multidisciplinary teams, • Knowledge of CRM systems and data-driven engagement approaches, • Knowledge of governance, safeguarding, risk management and regulatory compliance The closing date for this role is 21st August 2026. Other organisations may call this role Director of Membership, Head of Member Experience, Head of Customer Experience, Head of Community Engagement, Head of Service Delivery, Head of Membership Services, Membership Director, or Head of Engagement. We are committed to ensuring everyone can thrive in their role. We can support eligible candidates and employees in applying for Access to Work, a government-funded scheme that provides practical and financial support for workplace adjustments. If you need any adjustments to support accessibilitywhether for the application process, alternative formats of documentation, or the interviewget in touch via the website. Webrecruit and Blind Veterans UK are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you want to lead our membership function as Head of Membership, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency. JBRP1_UKTJ

Group Estates Manager - The Venues Collection | Full-Time / Permanent Competitive Salary + excellent benefits including healthcare, wellbeing support, 27 days' annual leave plus bank holidays, life assurance, meals on duty, and more. Overall Purpose of the Role To enhance the customer experience and reputation of The Venues Collection by effectively managing the Estates Team, Equipment, Resources and Third-Party Suppliers to ensure that Estates Operations are conducted in accordance with all Statutory Requirements, Company Policies and Health & Safety Procedures. We are Levy We are a visionary venue partner. We design and deliver bespoke guest experiences that prioritise people and the planet. Trusted by some of the world's most iconic stadiums, entertainment venues, and major events ? from Wimbledon and Twickenham to Tottenham Hotspur Stadium, Edgbaston, the SEC and Excel London we bring experiences to life with passion and precision. Our mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities. We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations. Group Estates Manager - The Role • To promote a safety culture and ensure the Estates Team and Third-Party Contractors are aware of and operate in accordance with Company Safety & Environmental Procedures at all times., • To ensure the delivery and quality of Estates Operations, are conducted in line with Company Policies, Procedures and External Accreditations e.g. ISOQAR, NICEIC, REFCOM, GasSafe., • To develop the competencies within the Estates Team to increase the ability of the Team to Self-Deliver Maintenance and Repair Operations. Each venue to have a preventative maintenance plan in place., • To develop the Estates Team Procedures, Processes and Documentation and to improve the efficiency of the team and improve reporting, record keeping and safety performance., • To develop an Estates Documentation Library to ensure inspection, maintenance and repair records are readily available for verification and audit purposes., • To Manage the Estates Team and Third-Party Contractors to ensure Estates Team Operations are performed to a consistent high quality across the Venues Collection., • To ensure all inspection, maintenance and repair operations are completed and reports submitted within the stipulated time scales., • To ensure asset lists and maintenance plans for the Venues Collection are kept up to date and reviewed to ensure maintenance of assets is done efficiently., • To manage & analyse the CAFM/PPM system data to optimise the efficiency of the FM operation., • To produce a monthly report to the Managing Director outlining performance of the Estates Team and Third-Party Contractors., • To ensure that all accidents and incidents are correctly reported and recorded on AIR3 in a timely manner., • To ensure the Estates Team Operations continually improves in all areas of the operation - Quality, Cost, Delivery & Safety., • To work flexibly and attend management and site meetings, training courses & networking events as required., • To manage the condition and security of any site and assets that are no longer trading., • To comply with any reasonable requests made by your Line Manager., • To assist with the capital expenditure programme when required., • To champion CSR for The Venue Collection and support sites where needed. What we're looking for • An enthusiastic individual with a drive & passion for leading within a Hard Services environment., • Full time served City and Guilds Mechanical or Electrical apprenticeship., • Good technical understanding of Mechanical and Electrical systems including PPM, Reactive Maintenance and Fault Rectification., • Able to assist the Estates Team with a hands-on approach when required., • An outstanding communicator, able to liaise confidently with colleagues and lead, engage & develop team members., • Knowledge & experience of developing and implementing results orientated Hard Services strategies., • Experience of working within and supervising a Workplace Safety Management System., • Hold NEBOSH General Certificate and/or NEBOSH Construction Certificate., • Technical Member of IOSH (TechIOSH), • Good numeracy skills with the ability to analyse & interpret Management data., • Able to work flexibly in line with business requirements including attending off site meetings and internal and external networking events as appropriate., • Use a range of communication skills and techniques to promote collaboration, build relationships and act tenaciously in challenging situations to achieve agreeable outcomes., • Manage change and improvement to support the contracts and the wider business and promote the sharing of ideas and best practice across the portfolio., • Monitor and optimise Estates Team performance with the resilience and flexibility to work at pace and adapt to change quickly to business needs., • Project and Life Cycle Management experience, • NEBOSH Diploma in Health & Safety or willing to work towards, • Experience of Project tendering and qualified to Prince 2 or equivalent standard., • Financially astute and experienced in managing budgets., • Knowledge & experience of delivering year on year improvements in service delivery., • Experienced in the management of H&S systems., • Hold evidence of outstanding achievement in an 'Asset Management/Safety Critical' environment., • Manage the delivery of an outstanding service, retain clients and consumers and develop new business., • Develop medium term plans for a specific team, within the close parameters of the Venues Collection strategy. What you'll get in return • Competitive salary with bonus and full company benefits, • 27 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme, • Healthcare & wellbeing: Aviva Digicare, Bupa Private Medical, • Mental health support: 24/7 Employee Assistance Programme, • Family benefits: Enhanced maternity, paternity, and adoption leave. 2 days additional leave after returning from maternity leave, day off for your babys first birthday, enhanced family leave, • Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off PureGym memberships, • Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products, • Development opportunities: Professional subscriptions, ongoing training and structured career pathways, • Meals on duty included Why Join Us? Levy UK & Ireland is part of Compass Group, the worlds largest catering company, and a vibrant leader in hospitality. We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence. We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive. Part of Compass Group UK&I, we are a grouping of seven easily accessible event spaces with hotel-like residential and leisure facilities, which all sit under the brand name The Venues Collection. Located across the UK, our venues all feature stylish and individual event spaces, including both contemporary and historic meeting areas. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations. Job Reference: com/2407/439500/52445042/SU #Venues Collection Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! JBRP1_UKTJ

Finance Assistant Location: Head Office, Clare House, Gosport Salary: £27,000 - £30,000 FTE Contract and Hours: Part time, 22.5 - 30 hours per week - We are open to various working patterns Benefits: 20 days annual leave plus bank holidays (pro rata), Annual leave increases by one day per completed year of service up to a maximum of 25 days (pro rata), Pension scheme, Free onsite parking and Support for relevant professional development, including AAT study where appropriate! Thorngate Churcher Trust are a not-for-profit organisation with a strong reputation for delivering exceptional care. Here, we value every individual both residents and team members, providing training, support and a warm, respectful working environment. We operate 124 sheltered flats for assisted living, all with 24 hour warden support, and a 44 bed care home offering residential care for frail elderly people and for those living with dementia. We are now recruiting for a Finance Assistant to work closely with the Director of Finance and the wider management team. You will play a key role in supporting our financial management, gaining experience across finance, purchase ledger, sales ledger, credit control, resident accounts and finance administration. This role is ideal for someone who enjoys working with numbers, takes pride in accuracy, and wants to contribute to an organisation that provides valuable services to its residents and community. As our Finance Assistant you will: • Process purchase and sales ledger transactions, including invoices, receipts and payments, ensuring accuracy and timely recording., • Maintain supplier, customer, resident and financial records, resolving queries and discrepancies professionally., • Support credit control activities, monitoring outstanding balances and assisting with income collection., • Assist with bank, supplier and other account reconciliations, including petty cash and resident monies., • Support the administration of resident personal accounts and expense records, maintaining strict confidentiality at all times., • Assist with month-end, year-end and audit preparation activities, including the production of supporting documentation., • Maintain accurate data across finance systems and contribute to process improvements and efficiencies., • Build positive working relationships with colleagues, residents, families, suppliers, local authorities and other stakeholders., • Ensure compliance with Trust policies, financial controls, data protection requirements and confidentiality standards., • Provide general finance and administrative support and undertake other reasonable duties as required by the Director of Finance. In order to be successful in this role you must have: • Previous experience in finance administration, purchase ledger, sales ledger, credit control, accounts administration or a similar role., • Good standard of general education with strong literacy and numeracy skills., • Confident use of Microsoft Office, particularly Excel and Outlook., • Excellent attention to detail and accuracy., • Strong administrative and organisational skills., • Ability to manage confidential information sensitively and professionally., • Good verbal and written communication skills., • Willingness to undertake relevant training and development., • Ability to work between 22.5 and 30 hours per week and primarily office-based. It would be great if you had: • AAT Level 2 or 3 qualification or willingness to work towards an agreed finance qualification., • Experience within a charity, housing, care or not-for-profit environment., • Experience managing resident accounts, client monies, petty cash or personal expense records., • Experience supporting audits, year-end processes or payment runs., • Experience using finance, housing, care or CRM systems., • Strong Excel skills including formulas, sorting and filtering., • Ability to identify and suggest process improvements. Working Pattern The final working pattern will be agreed with the successful candidate, subject to operational requirements. Potential working arrangements include: • 3 days of 7.5 hours, • 4 days of approximately 6 to 7.5 hours, • 5 days of approximately 6 hours At Thorngate Churcher Trust, you'll be part of a supportive organisation that is committed to delivering high-quality services and making a positive difference to the lives of its residents. We value teamwork, integrity, professionalism and continuous improvement, and we invest in the development of our people. Click APPLY today! Thorngate Churcher Trust is an equal opportunities employer and welcomes applications from suitably qualified individuals from all sections of the community. No agencies please. JBRP1_UKTJ

Modernisation Sales Consultant Portsmouth / Southampton Competitive + OTE+ Car/ Car Allowance + Benefits Moving people. Shaping the future. At Otis, we take pride in leading the industry we founded. There’s never been a better time to join our team as we continue our journey as an independent company. We are the leader in elevators, escalators and moving walkways. We’re seeking a Modernisation Sales Consultant to be based in Scotland; who is ready to help us deliver on our commitments today, plan our strategy for the future and leave their fingerprints on the organisation for years to come. What are we looking for? The main goal of this role is to price, quote and sell modernisation projects to a set agreed financial target within the South West region. As a Modernisation Sales Consultant, you will: Secure modernisation opportunities through existing relationships with direct clients and lift consultants as well as on-portfolio clients through the local branch operation as well as key accounts, convert these opportunities to orders and process through internal booking to handover to operations Identify and develop new customers through close networking alongside a pro-active and robust customer visit plan Gain the necessary internal safety accreditation to enable site surveys for both modernisation and full replacements to be carried out safely with minimal risk Plan sales activity and strategy in conjunction with the Modernisation Sales Director with regard to workload planning and customer analysis To be successful in this role you will: Possess successful Sales experience within an aligned industry Be driven, with high energy and a winning mentality Possess strong listening and communication skills Have technical acumen Lift experience within modernisation, major repairs or new equipment preferred What can we offer you? Strong Remuneration Package A real commitment to career progression with access to funded study schemes such as our industry leading Employee Scholarship Program and Educational Assistance Scheme A culture which encourages innovative ideas and appreciates our talent is the key to our success More about us: Otis is the world’s largest elevator and escalator manufacturing, installation and service business. We serve customers in over 200 countries and territories around the world and maintain more than 2 million elevators and escalators globally. Our Gen2® elevator system, energy-saving ReGen™ drive technology and Link escalator solutions have set industry standards for innovation and performance. Otis has more than 69,000 employees, including engineers, digital technology experts, sales and functional specialists, as well as factory and field technicians. We are proud to be a global team that continues to rise to the challenges of a fast-moving, high-performance company. Together, the people of Otis are creating new ideas and opportunities by collaborating across time zones, geographies and cultures to better serve our customers. So just imagine where you can take your career! We are a company with a big commitment to the continuing development of everyone who works for us, strongly supporting career progression and facilitating a culture which encourages innovative ideas and appreciate that our talent is the key to our success. We welcome applications from talented Sales Consultant, Service Sales Executives, Business Development Managers, Account Managers who live within the patch Our commitment to diversity and inclusion helps ensure the ideas, perspectives and experiences of individual employees support a culture of learning and attract world-class talent. We welcome applications from all sections of the community and candidates will be equally assessed and selected based on objective criteria

Sales Manager Location: Southampton Salary: £50,000 – £60,000 per annum, 15-20% performance related bonus Reporting to: Commercial Operations Manager / Managing Director Department: Sales & Commercial Direct Reports: Sales Executives / Account Managers Contract: Permanent Hours: 8:30am – 5:30pm Monday to Friday Role Purpose The Sales Manager will lead, develop and grow the sales function, ensuring strong customer account management and proactive new business development. This role is responsible for building a high‑performing sales team, driving increased turnover, expanding market reach, and strengthening customer relationships. Working closely with the Commercial Operations Manager, the Sales Manager will ensure sales activity aligns with operational capability, commercial strategy and long‑term business growth. Essential Experience needed • Proven experience in sales management within manufacturing, packaging, plastics or FMCG., • Strong leadership skills with experience developing and mentoring sales teams., • Track record of managing customer accounts and winning new business., • Excellent communication and relationship‑building skills., • Strong commercial awareness with the ability to influence pricing, margins and strategy., • Confident working cross‑functionally with operations, customer service and commercial teams., • Experience using CRM systems and sales reporting tools. Key Responsibilities Sales Leadership & Team Development • Lead, coach and develop the sales team to achieve individual and collective targets., • Recruit, train and mentor new sales team members, building capability and performance., • Set clear objectives, KPIs and development plans for the team., • Create a positive, accountable and commercially driven sales culture. Account Management • Oversee management of existing customer accounts, ensuring excellent service and retention., • Strengthen relationships with key customers through regular communication and strategic engagement., • Ensure accurate forecasting, pipeline management and reporting., • Resolve customer issues quickly and professionally, escalating only when necessary. New Business Development • Drive proactive new business activity to expand the customer base and increase turnover., • Identify new market opportunities and emerging sectors., • Lead outreach, prospecting and conversion of new accounts., • Support the development of pricing strategies, quotations and commercial proposals. Commercial & Operational Alignment • Work closely with the Commercial Operations Manager to ensure sales activity aligns with production capability and customer demand., • Provide accurate sales forecasts to support planning and capacity management., • Collaborate with operations, customer service and admin teams to ensure smooth end‑to‑end delivery. Desirable • Understanding of Extended Producer Responsibility (EPR) obligations., • Experience in plastics, extrusion, converting or packaging manufacturing., • Background in process improvement or commercial optimisation. Embracing diversity in all its forms, our client is an equal opportunity employer. They welcome individuals from all walks of life, irrespective of race, gender, age, disability, sexual orientation, religion, or belief. By applying through Green Folk Recruitment, you consent to share your information with our client for recruitment purposes. We handle your data with care, aligning with our privacy policy for recruitment-related activities. Please be informed that all final hiring decisions rests solely with our client. Should you have any inquiries, kindly direct them to Green Folk Recruitment for a transparent and streamlined recruitment experience. Green Folk Ltd is acting as a recruitment agency in relation to this vacancy

The world is yours with Meli Joining Meli is to embark on a journey without borders, where your potential to grow, learn, and inspire has no limits. Its knowing that the world is yours that you can build your career across multiple destinations, all while being part of one warm, supportive, and passionate family. Food & Beverage Coordinator Department: Food & Beverage Location: London, UK Hotel: Meli White House Salary: £33,454 + Service Charge About the Hotel Meli White House is a modern and elegantly refurbished hotel ideally located next to Regents Park, just a short walk from Oxford Circus and Regent Street. With excellent transport links and a vibrant setting, the hotel offers a dynamic environment where service excellence and guest experience are at the heart of everything we do. Whats in it for you? Global career opportunities across more than 350 hotels worldwide Exclusive hotel rates for you, your friends & family with Meli Hotels Worldwide Company pension scheme and life assurance Refer-a-friend bonus (£500 after successful completion of probation) 28 days holiday including public holidays Health cash plan & discounted dental cover with HSF Unlimited access to Melis global e-learning platform High-street discounts through Perks at Work Meals on duty and team activities Mission As a Food & Beverage Coordinator , you will support the Food & Beverage Director in the day-to-day coordination of the department, ensuring smooth administrative operations, effective communication across outlets, and exceptional support to the Food & Beverage leadership team. You will play a key role in maintaining operational efficiency, coordinating projects, and helping deliver outstanding guest experiences. Key Responsibilities Operational Excellence Provide administrative support to the Food & Beverage Director, ensuring efficient organisation of departmental activities and priorities. Coordinate rotas, meetings, diaries, training schedules, and departmental communications. Prepare reports, presentations, meeting agendas, and minutes, ensuring accurate record keeping and timely follow-up of actions. Monitor departmental purchasing, invoices, stock requests, and supplier documentation, liaising closely with Finance and Purchasing teams. Maintain accurate employee records, training documentation, and compliance files in line with company standards. Support recruitment and onboarding administration, including interview coordination, new starter documentation, and uniform requests. Work collaboratively with Kitchen, Events, Front Office, Housekeeping, and other departments to ensure seamless operational communication. Assist with departmental projects, audits, promotional activities, and continuous improvement initiatives. Ensure company policies, health & safety procedures, and food safety standards are consistently followed. Provide excellent internal and external customer service, responding professionally to enquiries and supporting operational requirements. What we're looking for Previous administrative or coordination experience within Food & Beverage, Hospitality, or Hotel Operations. Strong organisational skills with the ability to manage multiple priorities in a fast-paced environment. Excellent communication and interpersonal skills with a collaborative approach. Confident using Microsoft Office, particularly Excel, Word, and Outlook. Experience using hotel systems such as OPERA or Fourth is advantageous. High level of accuracy, attention to detail, and problem-solving ability. A proactive, positive, and flexible approach to work. Eligibility to work in the UK is essential. Because belonging to the great Meli family is being VIP At Meli, our people are at the heart of everything we do. From the most junior roles to senior leadership, everyone is valued for their unique contribution. We are all Very Inspiring People, united by our passion, warmth, and commitment to excellence and that includes you. Our Commitment to Diversity & Inclusion We are proud to be an equal opportunity employer. We actively promote diversity, inclusion, and equality across our teams, creating a respectful and supportive workplace for all. We believe our differences make us stronger and help shape a more responsible and sustainable future. If you want to be a Very Inspiring Person, apply now and start your journey with Meli. TPBN1_UKCT

The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today's traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative - in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work,? begin your purpose, belong to an amazing global? team, and become the best version of you. Let your passion for discovery become a career. Explore, discover, share, and inspire at St Pancras London St. Pancras London is a five-star hotel that fuses Victorian elegance with contemporary luxury. It is home to 38 opulent Chambers Suites and 207 stylish guestrooms, offering refined comfort with modern amenities. Guests can enjoy superb dining and expertly crafted cocktails in a unique selection of restaurants and bars, unwind at the serene St. Pancras Spa, or host events in elegant meeting rooms, including the historic Ladies Smoking Room. Ideally located beside St. Pancras International, the hotel is a gateway to memorable experiences in the heart of King's Cross. From its Grand Staircase to its world-class service, St. Pancras London is more than a place to stay - it's a place to belong, grow and be part of something extraordinary. JOB SUMMARY The Senior Sales Manager - Groups and Mice is responsible for proactively soliciting and managing business within Groups and The MICE segment to achieve revenue goals and maximize profitability for the hotel. As a senior member of the commercial team, the position leads the implementation of the brand's sales strategy and applicable brand initiatives across all aspects of the sales process under the leadership of the Director of Sales. The Senior Groups Manager develops and maintains long-term, value-based customer relationships to achieve the hotel's sales objectives. The role focuses on driving revenue within the MICE/ Groups segment, manage a profile of Corporate and Third parties in groups/conference and working collaboratively with internal departments and Marriott above-property sales teams to maximize revenue opportunities and ensure excellent service delivery. The Senior Sales Manager Groups actively manages account production, identifies new business opportunities and works along side the events team and supports the hotel's participation in Marriott sales channels including Market Sales Offices, Global Sales Organization (GSO), and electronic lead channels including utilization of Opera S & C and SFA. CORE WORK ACTIVITIES Ensures that all proactive sales support, reactive sales & event management are given the correct information to ensure that they can carry out their roles effectively. Attends pre- and post-convention meetings to understand group needs, obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels and overall satisfaction. effectively responds to and handles guest problems and complaints. Reviews meeting planner results to understand level of guest satisfaction; continuously strives to improve service performance. Supporting operational team with Lobby host and Manager on Duty. Establish and maintain open, collaborative relationships with ambassadors and ensures ambassadors do the same within the team. Responds to incoming group/catering opportunities for the hotel that are outside parameters of the Event Booking Centre. Handles all opportunities for incentive business for the Hotel. Proactively identifies, qualifies and solicits new group/catering business to achieve personal and hotel revenue goals. Ensures that the correct contracts and administration are completed and filed in an orderly fashion, to give quick access to client information. Utilise Opera S&C and SFA to manage sales & account relationships, as well as group/banqueting bookings. Ensure that information is correct, up to date and the database is current. Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. Works with the Revenue Management Team to ensure that correct tracking data is collected and recorded. Focuses on building the unit's top line revenue by proactively soliciting and managing group/catering related opportunities. Achieves individual and team sales goals to enable business success. The position will be targeted primarily to develop new business in the group/event segment for the existing year and to a great degree will be targeted to deliver contracted business for future years. Clear market responsibility, as well as targets based against the hotel's budgets will ensure a focused approach. The targets will be based around revenue production in the following markets: Groups & Catering (banqueting) Ensures sales information provided to Event Management is accurate, complete and timely and enables units to meet or exceed guest expectations. Continuously focuses on improving guest satisfaction to create customer loyalty and increase market share. Understanding Market Opportunities & Driving Revenue Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation. Partners with group/catering counterpart to effectively manage the business opportunity. Responds to incoming group/catering opportunities for the property that are outside parameters of the . Handles all opportunities if property does not participate in an EBC. Identifies, qualifies and solicits new group/catering business to achieve personal and each property's revenue goals. Focuses efforts on group/catering accounts with significant potential sales revenue. Develops effective group/catering sales plans and actions. Designs, develops and sells creative catered events. Maximizes revenue by upselling packages and creative food and beverage. Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. Closes the best opportunities for each property based on market conditions and individual property needs. Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. Providing Exceptional Customer Service Handles complex business with significant revenue potential as well as significant customer expectations. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities. Supports brand's Service and Relationship Strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Provides excellent customer service in order to grow share of the account. Executes brand's Customer Service Standards and property's Brand Standards. Executes and supports the business Customer Service Standards and property's Brand Standards. Participates in and practices daily service basics of the brand. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the property and brand. Gains understanding of the property's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. Building Successful Relationships Works collaboratively with off-property sales channels (e.g., , Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative. Manages and develops relationships with key internal and external stakeholders. Uses sales resources and administrative/support staff. Additional Responsibilities Utilizes intranet for resources and information. Conducts site inspections. Creates contracts as required. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). What is in it for you: In addition to receiving a competitive salary and investment in your personal development, you will have access to an array of perks and discounts including: 28 days holiday (including Bank Holidays), with increasing entitlement based on length of service. Annual Performance Review pay adjustments. Complimentary gym and spa access. Free meals while at work. Dry-cleaning service availability for uniforms. Complimentary enrolment in BenefitHub, granting unlimited deals from various retailers and more. 20% discount at any of the St. Pancras outlets. Marriott Discount Card offering benefits on hotel stays, room upgrades, gift shop purchases, and F&B across 130 countries. Travel ticket season loan. Life Assurance Scheme Cycle to work scheme. Employee Assistance Programme access. Mental Health First Aiders within the team Comprehensive Training and Development programme participation. Awards and recognition celebrations, among many other benefits Outstanding Wellness program At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. TPBN1_UKCT

Commercial Operations Manager Location: Southampton Salary: £50,000 – £60,000 per annum Reporting to: Managing Director Department: Commercial & Business Operations Direct Reports: Sales, Customer Service, Administration, Planning & Back‑Office Support Post: Full time, Permanent Hours: 8:30am – 5:30pm Monday to Friday (1-hour unpaid lunch) Role Purpose The Commercial Operations Manager will lead all commercial, administrative and back‑office functions for a Manufacturing business, ensuring the business operates efficiently, delivers excellent customer service, and drives increased sales and turnover. Working closely with the Manufacturing Operations Manager — who oversees all shop‑floor production — this role owns everything outside of physical manufacturing, including sales management, order processing, customer communication, planning, compliance, administration, and commercial performance. This is a key leadership role responsible for building a more structured, scalable and commercially focused operation. Essential Key Skills & Experience needed • Proven experience in commercial operations, sales operations or business administration leadership., • Knowledge of ERP/MRP systems and commercial reporting tools., • Background in manufacturing, packaging, plastics, FMCG or similar operational environments., • Strong understanding of sales processes, customer service and order management., • Excellent organisational skills with the ability to streamline processes and improve efficiency., • Confident communicator able to work closely with production and senior leadership., • Strong commercial awareness with the ability to drive growth and improve margins., • Experience managing teams across sales, admin or back‑office functions., • Understanding of compliance frameworks such as BRCGS, EPR obligations, and H&S systems Key Responsibilities Commercial Leadership & Sales Growth • Lead and manage the sales function, ensuring proactive customer engagement and growth of existing accounts., • Develop and implement commercial plans to increase turnover and profitability., • Identify new business opportunities and support the MD with strategic customer development., • Monitor sales performance, pipeline activity and forecasting accuracy., • Ensure pricing, quotations and commercial decisions are consistent, competitive and profitable., • Manage recruitment, training and mentoring of the sales team to build capability and performance. Planning & Cross‑Functional Coordination • Work closely with the Manufacturing Operations Manager to align production plans with customer demand., • Ensure accurate forecasting, capacity planning and order prioritisation., • Coordinate between sales, admin and production to ensure smooth end‑to‑end delivery., • Support continuous improvement initiatives that enhance efficiency and customer satisfaction. Compliance, Accreditation & Regulatory Responsibilities • Maintain knowledge and understanding of BRCGS Food Contact Packaging accreditation requirements and ensure commercial processes support compliance., • Work with the Manufacturing Operations Manager to manage and maintain Health & Safety systems across commercial and operational interfaces., • Oversee Extended Producer Responsibility (EPR) obligations, ensuring accurate reporting, data capture and compliance with UK packaging legislation., • Manage any other compliance‑related matters including documentation, audits, customer requirements, and regulatory updates. People Leadership • Manage and develop the sales, admin and back‑office teams., • Set clear objectives, performance standards and development plans., • Build a positive, accountable and customer‑focused culture

The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today's traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative - in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work,? begin your purpose, belong to an amazing global? team, and become the best version of you. Let your passion for discovery become a career. Explore, discover, share, and inspire at St Pancras London St. Pancras London is a five-star hotel that fuses Victorian elegance with contemporary luxury. It is home to 38 opulent Chambers Suites and 207 stylish guestrooms, offering refined comfort with modern amenities. Guests can enjoy superb dining and expertly crafted cocktails in a unique selection of restaurants and bars, unwind at the serene St. Pancras Spa, or host events in elegant meeting rooms, including the historic Ladies Smoking Room. Ideally located beside St. Pancras International, the hotel is a gateway to memorable experiences in the heart of King's Cross. From its Grand Staircase to its world-class service, St. Pancras London is more than a place to stay - it's a place to belong, grow and be part of something extraordinary. JOB SUMMARY The Senior Entertainment Manager - Entertainment Segment is responsible for proactively soliciting and managing business within the Entertainment segment to achieve revenue goals and maximize profitability for the hotel. As a senior member of the commercial team, the position leads the implementation of the brand's sales strategy and applicable brand initiatives across all aspects of the sales process under the leadership of the Director of Sales & Marketing. The Senior Entertainment Manager develops and maintains long-term, value-based customer relationships to achieve the hotel's sales objectives. The role focuses on driving revenue within the Entertainment segment, including production companies, studios and talent agencies. The Senior Entertainment Manager works collaboratively with internal departments and Marriott above-property sales teams to maximize revenue opportunities and ensure excellent service delivery. The Senior Entertainment Manager actively manages account production, identifies new business opportunities, and supports the hotel's participation in Marriott sales channels including Market Sales Offices, Global Sales Organization (GSO), and electronic lead channels. CORE WORK ACTIVITIES Driving Revenue and Sales Performance Proactively solicits new business within the Entertainment Segment to achieve individual and hotel revenue goals. Develops and manages a portfolio of key entertainment accounts including production companies and film studios. Achieves assigned room night, revenue and account production targets. Conducts outside sales calls, client meetings, presentations and site inspections to secure business. Prepares and executes sales plans for assigned market segments. Utilizes Marriott sales systems including CI/TY (Customer Information Tool), MarRFP and Salesforce to manage leads, track production and maintain account activity. Works with Revenue Management to support pricing strategies and optimize the mix of business across the entertainment and group segments. Participates in trade shows, networking events and industry activities to promote the hotel and develop new client relationships. Managing Sales Activities Develops and implements a proactive solicitation strategy to increase revenue within assigned segment. Conducts regular account reviews and develops strategies to grow key accounts. Maintains accurate forecasting and sales reporting within Marriott systems. Monitors market trends, competitor activity and customer demand to identify opportunities for revenue growth. Collaborates with Marketing to develop promotional initiatives targeting entertainment clients. Works closely with the Events and Operations teams to ensure seamless execution of client stays and events. Building Successful Relationships Builds and maintains strong relationships with key entertainment clients. Establishes effective partnerships with internal stakeholders including Revenue Management, Event Management and Operations teams. Collaborates with Marriott above-property sales teams including Market Sales Offices and Global Sales Organization to maximize sales opportunities. Ensures strong client communication throughout the sales and event lifecycle. Ensuring Exceptional Guest Experience Ensures all client expectations are clearly communicated to operational departments. Works closely with event and operations teams to ensure successful delivery of client programs. Conducts site inspections and familiarization trips to showcase the hotel's facilities and services. Obtains client feedback to ensure high levels of satisfaction and identify opportunities for improvement. Guest / Client Satisfaction Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for the wider sales team. Supporting Departmental and Organizational Goals Supports the Sales & Marketing team in achieving overall departmental revenue goals. Participates in the annual budgeting and sales planning process. Maintains compliance with brand standards and Marriott International policies and procedures. Demonstrates the values of Marriott's service culture and supports the company's customer service standards. Key Performance Indicators (KPIs) Achievement of assigned room night and revenue targets Growth of entertainment account production Conversion of RFP opportunities and new business leads Sales activity metrics including sales calls, site inspections and client engagements Client satisfaction and repeat business levels * Contribution to overall hotel RevPAR and market share performance What is in it for you: In addition to receiving a competitive salary and investment in your personal development, you will have access to an array of perks and discounts including: 28 days holiday (including Bank Holidays), with increasing entitlement based on length of service. Annual Performance Review pay adjustments. Complimentary gym and spa access. Free meals while at work. Dry-cleaning service availability for uniforms. Complimentary enrolment in BenefitHub, granting unlimited deals from various retailers and more. 20% discount at any of the St. Pancras outlets. Marriott Discount Card offering benefits on hotel stays, room upgrades, gift shop purchases, and F&B across 130 countries. Travel ticket season loan. Life Assurance Scheme Cycle to work scheme. Employee Assistance Programme access. Mental Health First Aiders within the team Comprehensive Training and Development programme participation. Awards and recognition celebrations, among many other benefits Outstanding Wellness program At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. TPBN1_UKCT

Project Manager / Senior Site Manager.Livingston / Projects across Scotland.We are currently working with a well-established construction contractor who are looking to appoint an experienced.The successful candidate will be responsible for managing construction projects from commencement through to

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Opportunity to work on impactful construction projects in the business services sector.

This mindset goes beyond our customer solutions. Build and maintain strong relationships with customers, suppliers and delivery partners.

Under the direction of our new Managing Director, we are currently recruiting for a range of expertise in the field of Property, Fire and Major Works. Our Head Office, based in Ringwood, provides vital centralised services in support of our retirement developments who in turn are supported by a team

The UK & Ireland energy sector is undergoing a seismic shift, driven by increasing demand, evolving regulations, and ambitious net-zero targets.This transformation is creating exciting opportunities to deliver innovative, sustainable infrastructure that will shape the future of energy.We are current

Responsibilities include Managing complex engineering projects through the full product development lifecycle Coordinating multidisciplinary teams across RF, electronics, hardware, manufacturing, procurement and quality Managing schedules, budgets, risks, dependencies and customer deliverables Worki

Stakeholder Collaboration & CommunicationBuild effective working relationships with stakeholders across Commercial Excellence, Sales, Marketing, Customer Experience, Finance, IT, HR, Communications, and Global teams.

Working for us, you’ll help ensure that Canada’s critical services and assets are readily available, reliable, and capable for our defence and civil customers and contribute to Babcock’s Purpose, ‘Creating a safe and secure world, together. Defining requirements for the functions, for materi

Onsite Project ManagerExperience: 8-12+ YearsLocation: OnsiteRole SummaryAct as the primary interface between business stakeholders and delivery teams, driving requirement discovery, user story management, project planning, and successful delivery execution through Azure DevOps.Key ResponsibilitiesE