Customer service coordinator jobs in HarpendenCreate job alerts

The Expert, Employment Support Coordinator sits at the heart of our Oliver McGowan Mandatory Training programme, providing day-to-day coordination, scheduling and operational support for our wonderful Expert by Experience Workforce. \n \n Our current Expert by Experience workforce is a national team of 100+ people with lived experience of a Learning Disability and/or Autism and we are proud of its continuous growth to meet the demands of our Health and Social Care customer base. You will be joining our current team of Employment Coaches, Contract Account Managers and Business Administrators. \n \n This position is offered as full time, on site 37.5 hours per week. Our office is located in central St Albans \n \n You'll make sure every Oliver McGowan training event has the right experts in place, keep our booking and workforce planning systems running smoothly, help welcome new experts through recruitment and onboarding, and support expert wellbeing and safeguarding. Working closely with teams across UTS, you'll play a real part in the successful delivery of a programme that champions better care for people with a learning disability and autistic people. \n \n You'll also help us plan ahead keeping an eye on upcoming delivery schedules, spotting where we need extra capacity, arranging cover and keeping our systems accurate and up to date. Being comfortable with technology and data will help you monitor how things are going, produce reports, spot trends and support good decision-making. This is a varied, hands-on role that will suit someone organised, proactive and confident with systems someone with great communication, planning and problem-solving skills who enjoys juggling priorities. You'll be comfortable using Microsoft Excel and a range of digital tools, and you'll take pride in giving our experts, trainers and customers a genuinely outstanding experience. \n \n Key responsibilities: \n Coordinate the deployment of Experts by Experience, Experts with a Learning Disability and autistic Experts across Tier 1 and Tier 2 Oliver McGowan training programmes. \n\n • Make sure every training event has the right experts in place.\n, • Keep an eye on upcoming delivery schedules each day, spotting gaps and future recruitment needs early.\n, • Match experts to bookings thoughtfully, taking into account location, experience, availability and customer needs.\n, • Monitor expert capacity and utilisation to support good workforce planning.\n, • Build warm, positive working relationships with our experts, acting as their main point of contact.\n, • Support expert engagement, retention and wellbeing.\n, • Work with managers on recruitment priorities and future workforce needs.\n, • Coordinate all expert bookings using Dante and other internal systems.\n, • Keep bookings, cancellations, sickness, cover arrangements and availability accurate and up to date in real time. Look ahead at bookings at least 4–6 weeks in advance so every session stays fully covered.\n, • Arrange suitable cover when sickness, cancellations or last-minute changes come up.\n, • Get in touch with experts before delivery to confirm attendance and share any final details.\n, • Work with the Contract Administration Team on future delivery requirements.\n, • Make sure any booking changes are shared promptly with experts, trainers, customers and colleagues.\n, • Keep accurate records across our Learning Management Systems (LMS) and other internal systems.\n, • Make sure expert compliance is accurate and up to date.\n, • Produce reports in Microsoft Excel covering bookings, expert utilisation, cancellations and workforce capacity.\n, • Review booking trends and help identify future recruitment needs.\n, • Coordinate recruitment activity for new experts via our ATS.\n, • Manage our recruitment workflow process from Meet & Greets, interviews and onboarding stages.\n, • Coordinate Train the Trainer bookings and progression activities.\n, • Support and encourage experts through their onboarding journey.\n, • Signpost and support experts with Access to Work applications.\n, • Help create a positive, inclusive and supportive culture for all our experts. UTS are Disability Confident Employers.\n, • Be a friendly first point of contact for expert wellbeing concerns.\n, • Recognise, record and escalate safeguarding concerns in line with the UTS Safeguarding Policy.\n, • Keep accurate safeguarding records and follow up on actions.\n, • Coordinate safeguarding and wellbeing CPD activities for experts.\n, • Signpost experts to helpful internal and external support services when needed.\n, • Build great working relationships with experts, trainers, customers and internal teams.\n, • Respond promptly, warmly and professionally to emails and telephone enquiries.\n, • Keep experts regularly updated about bookings, diary changes and anything else they need to know.\n, • Work collaboratively across departments to support successful programme delivery.\n, • Deliver a consistently high standard of customer service.\n\n \n Experience required. \n\n • Experience in a coordination, scheduling or operations role.\n, • Understanding of the experiences of people with a learning disability and people who are autistic.\n, • Understanding safeguarding principles.\n, • Experience managing multiple diaries, bookings or workforce schedules.\n, • Experience working in a busy, fast-moving environment.\n, • Experience providing excellent customer service.\n, • Experience handling confidential information.\n\n Essential Knowledge & Skills \n\n • Excellent organisational and planning skills.\n, • Great attention to detail and accuracy.\n, • Excellent communication and interpersonal skills.\n\n Comfortable using Microsoft Office 365. \n\n • Experience using Learning Management Systems (LMS), CRM systems or scheduling software.\n, • Good judgement, with strong problem-solving skills.\n, • Able to prioritise a varied workload with competing demands.\n, • Able to work independently and as part of a team.\n\n Desirable \n\n • Knowledge of the Oliver McGowan Mandatory Training.\n, • Knowledge of Access to Work.\n\n Core Values & Behaviours. \n\n • We're looking for someone who will bring professionalism and integrity to everything they do.\n, • Champion equality, diversity and inclusion.\n, • Put person-centred working at the heart of their approach.\n, • Build positive, trusting relationships with experts and colleagues.\n, • Respect confidentiality at all times.\n, • Be proactive and solution-focused.\n, • Work collaboratively across the organisation.\n, • Be flexible and adaptable as things change.\n\n \n What Success Looks Like \n\n • We're a results-focused team, and success in this role is about the difference you make rather than ticking boxes. You'll know you're doing a great job when every training event is fully resourced well ahead of delivery, with the right experts confidently in place.\n, • Our experts feel supported, valued and well-informed — and it shows in their engagement and satisfaction.\n, • Bookings run smoothly in Dante, with changes handled calmly and communicated quickly.\n, • We're always one step ahead on workforce planning, with capacity gaps and recruitment needs spotted early.\n, • New experts enjoy a warm, well-organised welcome — from recruitment through onboarding and Access to Work support.\n, • Wellbeing and safeguarding concerns are handled sensitively, promptly and properly.\n, • Our systems, records and reports are accurate and genuinely useful for decision-making. Our processes keep getting better because you've spotted smarter ways of working.\n\n \n This position is offered with a starting salary of £28-30,000 with 21 days flexible holiday, all bank holidays and 4 additional days leave at Christmas. \n \n We are proud of the difference our Expert workforce makes every single day and this is a great opportunity to be a part of our success. If this sounds like the kind of team you'd love to be part of, we're excited to see your application.

The Transport Planning Coordinator is responsible for planning and coordinating road transport movements across the UK, ensuring customer requirements are met through efficient vehicle utilisation, cost effective planning, and high quality operational execution.Working closely with customers, hauliers, distribution centres, and internal teams, the role manages transport activities from order planning through to operational completion, ensuring accurate system updates, effective communication, and excellent customer service throughout the process.The role contributes to the smooth and efficient operation of the business by delivering reliable transport solutions, supporting operational performance, and ensuring agreed service levels, budgets, and timescales are achieved.Transport Planning and SchedulingReview outstanding orders within the Transport Management System (TMS).Plan daily road transport movements, consolidating loads where appropriate to maximise vehicle utilisation and minimise empty mileage.Select the most cost effective routes while maintaining agreed service levels.Arrange transport with approved hauliers and distribution centres to meet customer requirements.Coordinate collection and delivery times and obtain booking references where required.Produce, maintain and distribute the daily Trunk Schedule and UK Delivery Schedule.Transport Management System AdministrationMaintain accurate and up to date information within the Transport Management System.Ensure all transport jobs are assigned to the correct customer code.Ensure all jobs are rated correctly and that delays, exceptions and operational updates are accurately recorded.Maintain high standards of data quality to support operational reporting and customer service.Operational SupportMonitor daily transport operations and proactively resolve operational issues.Escalate issues promptly where appropriate to minimise service disruption.Provide accurate operational data and support the production of key performance indicators (KPIs).Teamwork and Continuous ImprovementSupport the Operations Team with additional operational activities as required.Undertake other duties and responsibilities as assigned by the Team Leader.Contribute to the continuous improvement of transport planning processes and operational efficiency.Personal Development and PerformanceComplete self-evaluations in SF within the agreed timeframes, reflecting on performance, behaviours and personal development.Actively participate in performance reviews, training and development activitiesSkills & Experience:EssentialPrevious experience in transport planning role in a busy transport environmentStrong IT skills across the Microsoft Office Suite, specifically the ability to import and manipulate data from external sources.Knowledge of freight, transport, logistics industryDesirableKnowledge of WTD and EU/AETR rules on Drivers HoursHaving a good knowledge of Food Safety and Temperature Controlled Logistics.Knowledge of a European languageCPC or Degree QualificationHours:4 on 4 off including weekends & bank holidays - c37.5 hrs p/w 7.00 am to 5 pm9.00 am to 7 pmHybrid working options available.TPBN1_UKTJ

I’m recruiting for an established business seeking a highly capable Customer Service & Account Coordinator to join its technical services team. This is a varied position combining customer service, account coordination and detailed administration. What matters most is that you’re organised,

Aspire is recruiting for a proactive Sales Executive/Operations Coordinator in Hemel Hempstead to support daily store operations and customer service.

Omniplex Learning is seeking a proactive Customer Accounts Coordinator to join our collaborative Finance team. This role suits someone early in their career with a can-do attitude who enjoys talking to people, taking responsibility, and developing business, customer service and finance skills in a g

OA Group in Luton is seeking an experienced Customer Service & Logistics Coordinator to ensure a seamless customer experience and efficient movement of goods across Europe, Deep Sea and Cross Trade routes. You will support the Regional Sales Manager, act as the main contact for customers and supplie

Duties of a Customer Service & Logistics Coordinator:. Role: Customer Service & Logistics Coordinator. OA are currently looking to recruit for an experienced Customer Service & Logistics Coordinator to join an independently owned, growing business based in Luton.

Role: Customer Service & Logistics Coordinator. Customer Service & Logistics Coordinator. As a Customer Service & Logistics Coordinator you will ensure a seamless customer experience and efficient movement of goods across Europe, Deep Sea and Cross Trade routes.

OA Group is recruiting a Customer Service & Logistics Coordinator in Luton. The role focuses on ensuring seamless customer experience and efficient movement of goods across Europe, with hybrid working and 37.

Job description Warranty & Service Coordinator - Shenley PDI Centre Good, honest, rewarding work. It's how we're built In the heart of our aftersales department our Service Administrator are committed to delivering outstanding and trusted experiences for our customers. As a Service Administrator you are the main point of contact for all customer communication while the vehicle is undergoing maintenance and repair in our Retail Centre. As part of a successful, global automotive group, you'll broaden your experience across both sites and brands. And with the right support from us, you'll be able to progress as high as you can aim. What we can offer you • Enjoy 33 days of annual leave (including bank holidays) to rest and recharge, • Save money every day with our exclusive retail discounts, • Drive a great deal with discounts on new and used cars, plus servicing offers, • Plan for the years ahead with our company pension scheme, • Balance home and work with our industry-leading family-friendly policies designed to help you spend more time with the people that matter, • Commute for less with our cycle-to-work scheme, • Prioritise your wellbeing with dedicated support for you and your family, • 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily, • Make a difference with a paid day to volunteer in your community, • Invest in your future with our company share purchase plan, • Earn financial rewards when you refer a friend to join the team, • Keep learning and growing with our training and development opportunities for everyone., • Life assurance with the option to increase cover, • We're open to flexible working options - just ask What you'll do day to day, • Administration duties within the service department, • Process recall campaigns and warranty repair claims across multiple automotive brands, ensuring accuracy, compliance, and timely resolution., • Record, raise, manage, and follow up on transit damage claims across multiple brands, maintaining clear documentation and effective communication throughout the process., • Develop and maintain strong working relationships with manufacturers, brand representatives, and repair centres to ensure repairs are completed efficiently and within agreed timescales., • Deal with customer's requirements for service and vehicle repairs in an efficient and courteous manner to ensure a high standard of customer satisfaction., • Ensure customer requirements are fully understood and communicated in an effective manner to other members of the department, • Record vehicle details and service histories accurately and effectively. Helpful skills and qualifications Don't worry about ticking off every single skill here - if you care about delivering great experiences as much as we do, we want to hear from you. If you think you've got what it takes and meet the criteria below, then please apply! • Full UK Driving Licence, • Motor Industry experience is preferable, • Happy to work independently and as part of a team, • Ability to work to timescales effectively, with a keen eye for detail We value diversity and believe it strengthens our team. If you don't meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply. Be part of something big Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail. But you don't need to love cars to work with us - just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people. Our Values At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do. Respect - Integrity - Transparency - Teamwork - Professionalism These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team. JBRP1_UKTJ

We are seeking an experienced HR Coordinator to join a busy HR team based in Hemel Hempstead, supporting a large, multi-site workforce. This is an excellent opportunity for a detail-oriented HR professional who enjoys working in a fast-paced environment and wants to gain broad exposure across the full employee lifecycle. Client Details Our client is a leading UK organisation operating across multiple locations, supporting a large workforce within operational and customer-focused environments. Following a recent transformation of the HR function, the business has adopted a regional structure designed to provide a consistent, high-quality people service while creating greater opportunities for collaboration, development, and career progression. The successful candidate will join a growing HR team based out of Hemel Hempstead, working closely with HR Business Partners and Employee Relations specialists who support multiple sites across the region. With a strong focus on operational excellence and continuous improvement, the organisation offers employees the chance to make a genuine impact while developing their careers within a supportive and evolving HR function. Description Reporting to the Regional HR Business Partner, the HR Coordinator will be based in Hemel Hempstead and provide comprehensive administrative support across the full employee lifecycle, ensuring HR processes are delivered accurately, efficiently, and in line with company policies. Key responsibilities include: Managing HR administration from onboarding through to offboarding. Preparing contracts, employee correspondence, and HR documentation. Maintaining accurate employee records and ensuring data integrity within HR systems. Acting as a first point of contact for HR queries and escalating matters where appropriate. Supporting probation reviews, absence management processes, benefits administration, and other people processes. Coordinating onboarding activities, including documentation, compliance checks, and system setup. Monitoring shared HR inboxes and responding to employee and manager enquiries. Assisting with HR reporting, audits, and compliance activities. Supporting HR Business Partners and Employee Relations teams with projects and operational activity. Identifying opportunities to improve processes, systems, and ways of working. This role offers a blend of shared-services style HR administration and regional HR support, working with stakeholders across multiple sites while being primarily based in Hemel Hempstead. The position will suit someone who enjoys variety, takes ownership of their workload, and is comfortable working within a high-volume environment.Profile The successful candidate will have previous HR administration experience and be comfortable working within a busy, high-volume environment where accuracy and attention to detail are essential. You may have experience in: HR Administration HR Shared Services HR Coordination People Administration Recruitment Administration Employee Lifecycle AdministrationExperience gained within operational environments such as logistics, warehousing, distribution, manufacturing, retail, transport, or other blue-collar workforces would be highly advantageous. The ideal candidate will demonstrate: Previous experience within an HR administrative or HR support role. Excellent attention to detail and strong organisational skills. Experience using HR systems and maintaining employee data. Confidence managing competing priorities and high volumes of work. A proactive approach to problem-solving and process improvement. Strong communication and stakeholder management skills. The ability to work independently while remaining a collaborative team player. A genuine interest in developing a long-term career within HR.Part-qualified CIPD candidates are welcome to apply, and study support may be available for individuals looking to continue their professional development. Candidates should also be comfortable with a predominantly office-based role in Hemel Hempstead and enjoy building strong working relationships with colleagues and stakeholders in person.Job Offer Competitive salary, negotiable dependent on experience Based in Hemel Hempstead with a predominantly office-based working model. Opportunity to join a newly structured and growing HR team. Clear progression opportunities into HR Advisor and broader generalist HR roles. Exposure to the full employee lifecycle within a large and complex organisation. Opportunity to develop specialist expertise in HR systems, compliance, process improvement, and people operations. Free on-site parking at the Hemel Hempstead office. 37.5-hour working week with flexibility around start and finish times. Immediate interview process with the opportunity to join the team as soon as possible. Excellent opportunity for candidates seeking a long-term HR career within a fast-paced operational business.Location: Hemel Hempstead (ideally 5 days per week on site, with some flexibility considered for the right candidate)

EXPERIENCED WASTE MANAGEMENT & RECYCLING CONTRACTS ACCOUNT MANAGER REQUIRED TO RETAIN CLIENTS AND DELIVER ACCOUNT GROWTH TITLE: Account Manager – Total Waste Management & Recycling Contracts LOCATION: South East, Home Counties & London SALARY: £37,500 - £47,500 + Bonus, Company Car or Car Allowance PREVIOUS ROLES IN WASTE MANAGEMENT & RECYCLING MAY HAVE BEEN: Key Account Manager, Contract Manager, Field Sales Executive, Territory Manager, Business Development Manager (BDM), Key Account Executive, New Business Development Executive, Client Relationship Manager, Field Sales Executive (FSE), Business Development Executive (BDE), Account Coordinator, National Account Manager, Sales Account Manager, Commercial Manager. ROLE: Account Manager – Total Waste Management & Recycling Contracts Manage a portfolio of Total Waste Management contracts, ensuring exceptional service delivery, high levels of client retention, and sustainable account growth. Cover customers across the South East, Home Counties and London, with regular travel throughout the region. Identify additional service opportunities within existing accounts and generate qualified leads for the New Business team. Build strong, long-term relationships with customers, acting as their primary point of contact. EXPERIENCE: Account Manager – Total Waste Management & Recycling Contracts Previous experience in a commercial role within the waste management and recycling sector, with responsibility for account management, customer retention or contract management. A proven ability to develop existing customer relationships and identify opportunities for growth. Full UK Driving Licence with no more than 6 penalty points. PREVIOUS ROLES IN WASTE MANAGEMENT & RECYCLING MAY HAVE BEEN: Key Account Manager, Contract Manager, Field Sales Executive, Territory Manager, Business Development Manager, Key Account Executive, New Business Development Executive, Client Relationship Manager, Field Sales Executive, Business Development Executive, Account Coordinator, National Account Manager, Sales Account Manager, Commercial Manager

Talent Engagement Coordinator Based from our Luton office (with some travel into London as required) £25,000-£26,000 + benefits Do you thrive on the phone, building relationships and helping people ? If so, we'd love to hear from you. We're looking for a Talent Engagement Coordinator to join our growing team and become the first point of contact for our community of contract workers supporting them from initial onboarding, during their assignment right through to the end of their contract. What you're be doing Being the friendly, reassuring voice on the other end of the phone for workers who get in touch, whether they've got a question, a problem, or just need some support. Logging, triaging, and resolving enquiries quickly and accurately, escalating the trickier ones when needed. Being part of our candidate engagement programme Guiding new starters through onboarding and making sure they feel informed, prepared, and ready for day one. Supporting workers as they come to the end of an assignment, including exit interviews and helping them find their next opportunity with us. Keeping accurate records and helping spot patterns or trends that could improve the service for everyone.What we're looking for You might have worked in a call centre, customer service, HR administration/onboarding, or recruitment, what matters most is that you can pick things up quickly and genuinely care about people. You'll be a great fit if you have: Excellent communication skills, both on the phone and in writing. Enjoy a busy, fast-paced phone-based role. Strong organisational skills and an eye for detail. A fast learner's mindset and confidence using Microsoft Office and digital tools. Important information - security clearance This role sits within a central government environment, so successful candidates will need to go through an enhanced security clearance process. What's on offer: Salary of £25,000-£26,000, depending on experience (plus benefits). A clear, structured career path A supportive, people-focused team culture. The chance to make a genuine difference to people's working lives, every single day.About Us We're part of Guidant Global, within the Impellam/Headfirst Group where human ambition meets intelligent technology. We're a team that thinks differently, acts boldly, and is proud to deliver an outstanding service. We welcome applications from individuals requiring varying levels of flexibility, our supportive and highly experienced team will provide you with the full details of the role. You are guaranteed an interview if you can demonstrate that you can meet the role requirements above and have a disability /long-term health condition - just tell us when applying for the role. Our interview guarantee also applies to any current reservists, ex-armed forces personnel or forces spouses applying. We also recognise the value people with previous convictions can bring to society and are proud to be a "Ban the Box" employer. We genuinely care about creating a diverse and inclusive team and we welcome people from all backgrounds, with different perspectives and experiences to work with us. We cannot, and will never discriminate against anyone based on, race, ethnicity, national origin, colour, sex, gender identity, gender reassignment, sexual orientation, religion, beliefs, disability status, family or parental status, age, marriage and civil partnerships, pregnancy and maternity. At Guidant Global everyone has the freedom to give their opinion, build their career path and be part of a cooperative and supportive team. If you need any reasonable adjustments at any stage of the application or interview process please do let us know. In your application please feel free to note which pronouns you use

Murphy is a leading international, specialist engineering and construction company founded in 1951 with a purpose to improve life by delivering world-class infrastructure. Operating in the United Kingdom, Ireland, Canada and America, Murphy provides better engineered solutions to infrastructure sectors including transportation; natural resources; energy and water. Headquartered in London, Murphy has a number of related businesses – Ground Engineering; Utility Connections; Murphy Plant; Murphy Process Engineering; Pipeline Testing Services; Specialist Welding Services; and Electrical Services. Murphy is a specialist in delivering pipelines, design, structural steel, tunnelling, fabrication, bridges and piling, and has a substantial holding of plant, equipment and facilities. Murphy employs around 4,000 engineers, professional managers and skilled operatives around the world. Together, they work as ‘One Murphy’ - directly delivering the people, plant and expertise needed to make projects a success. Visit (url removed) or follow us on LinkedIn, Facebook, Instagram and X: #MoretoMurphy You will be responsible for sourcing internal plant equipment on behalf of all projects, or procurement of externally sourced plant and equipment delivering best in class for quality and value. Ensuring maximum utilisation of Murphy Plant and equipment by monitoring externally hired items and exchanging for internal items when they become available. Liaise with external supply chain, maintenance teams and depot managers, build and keep positive relationships and ensure Performance, Quality and Delivery is achieved As Hire Coordinator you will manage the hire of Murphy Plant Equipment. Delivering equipment across the UK, you will be responsible for accurate management and documentation of the hire process. The logistical management of this equipment spread across 6 depots and up to 40 different sites is a challenge! A day in the life of a Murphy Hire Coordinator Ensure that best endeavours are made to deliver the right equipment, true to specification requirements, at the right quality on the date that the customer requires. Responsible for Procurement of externally sourced plant and equipment, delivering best in class for quality and value Ensuring maximum utilisation of Murphy plant & equipment by monitoring and off hiring externally hired items when murphy plant items become available Liaise regularly with external supply chain, build and keep positive relationships and ensure best Quality, Performance and Delivery is achieved Provide high quality customer service in all communications with internal and external clients. Maintain accurate paper and computer-based records. Produce correspondence, documents and presentations to specification using a variety of media. Maintain established paper and computer-based filing systems. Conduct financial duties, for example, processing invoices or tracking costs. Work in accordance with established processes and provide feedback on their effectiveness. Maintain a world-class standard of customer service ensuring that the customer is always at the forefront of the teams’ actions. Mirror the Murphy Values of Safety, Leadership, Integrity and Respect in all behaviours. Actively promote and embed Equality, Diversity and Inclusion (EDI) in all your work and support and comply with all organisational initiatives, policies and procedures on EDI. Still interested, does this sound like you? Experience in a Hire Desk role would be desirable Experience using Syrinx is preferred Previous experience working in an office environment with some experience working in a customer facing role Extensive experience working through telephone communications with a clear and concise phone manner. Good IT skills, knowledge of Microsoft packages ie. Word, Excel, PowerPoint Previous experience in plant would be beneficial but not essential Previous experience managing and processing invoices would be beneficial

Maintenance Coordinator Location - Luton (Office based) Full Time: Monday - Friday 9:00am - 5:30pm Salary: £28,000 Per Annum The Housing Network are currently recruiting for a Maintenance Coordinator to work in our head office in Luton. We are the Housing Network (THN), a purpose-led organisation working in partnership with the YMCA to support our communities. We are in an exciting period of growth and are looking for experienced and passionate people to help us support vulnerable individuals and families experiencing homelessness. The Maintenance Coordinator will be responsible for: • Void management in a specific area, ensuring that our contractual void times are met, • Scheduling reactive repairs in accordance with our service level agreements, • Managing damp and mould cases effectively through to completion, • Review move out reports, extracting works and raising work orders, • Scheduling maintenance and cleaning operatives’ diaries to ensure maximum efficiency, • Checking Ready for Occupation Reports to ensure our standards are being met, • General Enquiries- Internal and External Stakeholders The Maintenance Coordinator will have: • Previous experience of working within a maintenance department as a despatcher or co-ordinator, • A demonstrable working knowledge of maintenance tasks, • Experience of working in a fast-paced environment, • Excellent planning skills, • Ability to engage people and build strong working relationships with trades, colleagues, client, and managers, • Good telephone manner - proven experience in managing telephone enquiries from field-based colleagues /customer enquiries, • Excellent communication, organisation, and customer service skills If this Maintenance Coordinator is of interest to you, Please click apply now below

The Transport Planning Coordinator is responsible for planning and coordinating road transport movements across the UK, ensuring customer requirements are met through efficient vehicle utilisation, cost effective planning, and high quality operational execution. Working closely with customers, hauliers, distribution centres, and internal teams, the role manages transport activities from order planning through to operational completion, ensuring accurate system updates, effective communication, and excellent customer service throughout the process. The role contributes to the smooth and efficient operation of the business by delivering reliable transport solutions, supporting operational performance, and ensuring agreed service levels, budgets, and timescales are achieved. Transport Planning and Scheduling Review outstanding orders within the Transport Management System (TMS). Plan daily road transport movements, consolidating loads where appropriate to maximise vehicle utilisation and minimise empty mileage. Select the most cost effective routes while maintaining agreed service levels. Arrange transport with approved hauliers and distribution centres to meet customer requirements. Coordinate collection and delivery times and obtain booking references where required. Produce, maintain and distribute the daily Trunk Schedule and UK Delivery Schedule. Transport Management System Administration Maintain accurate and up to date information within the Transport Management System. Ensure all transport jobs are assigned to the correct customer code. Ensure all jobs are rated correctly and that delays, exceptions and operational updates are accurately recorded. Maintain high standards of data quality to support operational reporting and customer service. Operational Support Monitor daily transport operations and proactively resolve operational issues. Escalate issues promptly where appropriate to minimise service disruption. Provide accurate operational data and support the production of key performance indicators (KPIs). Teamwork and Continuous Improvement Support the Operations Team with additional operational activities as required. Undertake other duties and responsibilities as assigned by the Team Leader. Contribute to the continuous improvement of transport planning processes and operational efficiency. Personal Development and Performance Complete self-evaluations in SF within the agreed timeframes, reflecting on performance, behaviours and personal development. Actively participate in performance reviews, training and development activities Skills & Experience: Essential Previous experience in transport planning role in a busy transport environment Strong IT skills across the Microsoft Office Suite, specifically the ability to import and manipulate data from external sources. Knowledge of freight, transport, logistics industry Desirable Knowledge of WTD and EU/AETR rules on Drivers’ Hours Having a good knowledge of Food Safety and Temperature Controlled Logistics. Knowledge of a European language * CPC or Degree Qualification Hours: 4 on 4 off including weekends & bank holidays - c37.5 hrs p/w 1. 7.00 am to 5 pm 2. 9.00 am to 7 pm Hybrid working options available

Transport Planning Coordinator - Hemel Hempstead We are working with a long-standing client who are based in Hemel Hempstead, our client are an award-winning company within international logistics and transport. We are looking to recruit a Transport Planning Coordinator to join their team. Are you an experienced transport planner looking for your next challenge? In this pivotal role, you will be responsible for planning and coordinating road transport operations, managing complex activities to ensure smooth and efficient deliveries across multiple countries. This is a full-time role working a 4 on 4 off shift pattern, which will include working over weekends. Our client do operate a hybrid working policy so weekend work can be done from home. Please note before applying; due to location, we can only consider candidates that drive and have access to a vehicle. On offer is a competitive salary (£32,000 - £33,000) plus excellent benefits including: 25 days holiday (+ bank holidays) Company bonus scheme Hybrid working. Private Health Insurance. Enhanced Company Pension Scheme. Employee incentive programme Free parking. Key Responsibilities: Plan and schedule daily road transport operations, optimising routes and resources. Collaborate closely with drivers and partners to ensure schedules are met and operations remain on track Monitor vehicle movements to ensure smooth, efficient transport flows. Proactively monitor orders, prioritise outstanding shipments, and ensure everything is processed and delivered on schedule. Manage collections and deliveries, ensuring all transport data is recorded and maintained accurately in the system. Manage queries with a focus on prompt resolution to ensure consistently high service quality. Maintain high service standards by managing transport processes with precision and attention to detail. What We're Looking For: Significant operational experience and a proven track record in a comparable role within a transport and logistics environment. Minimum 3 - 4 years experience in route planning and route optimisation in an international road transport environment (HGV trucks in particular). Good understanding of legal compliance and regulations. Mature personality and confident with excellent interpersonal skills - must be able to manage challenging interactions with hauliers and drivers, while always maintaining a respectful and solution-oriented approach. Ability to deal with demanding customers professionally and calmly, ensuring customer satisfaction even in challenging situations. Friendly, open-minded, and professional individual. Able to foster good relationships with colleagues, hauliers, customers, and management is essential. High energy and results-oriented, able to tackle problems involving variables in non-standardised situations. Proactive attitude, taking ownership of tasks and responsibilities without requiring continuous oversight. Thrives when working independently. Capable of making decisions and handling any situation that may arise within the team or across different areas of the business. Able to work under pressure - the logistics industry is fast-paced, and the candidate must handle high-pressure situations, particularly during peak seasons, while maintaining a structured and solution-driven mindset. Ability to handle multiple tasks and manage competing priorities effectively Quick learner - must be able to quickly understand our Transport Management System and company processes. Excellent communication skills and professional manners - as the role involves frequent interaction with management, customers, and hauliers. Proficient in MS Office - experience with Teams, Outlook, Word, Excel, and Office 365 is required. Committed to long-term employment - we are looking for someone who is seeking a stable, long-term role. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support

We're now recruiting again and exclusively for a world-renowned international business, a global organisation and name with a head office based here in Hemel Hempstead in their luxurious offices. We are helping them find someone to join their Administration Team as what we would describe more as an Events Coordinator type position. To them this is a role that provides administrative support to the internal team at the Hemel site and all relating operations across the world. This will involve coordinating workshops, meetings and more, acting as the main contact for all customers and contacts inside and out of the business. This role is going to be ideal for someone with previous administration experience, good communication/people skills and someone that loves organisation and coordination; but most importantly we need someone with some form of "events" exposure, whether that's workshops, exhibitions, weddings or similar. You've heard it before, but this role genuinely will be different everyday and you'll be surprised at just how much the days will vary. Initially this is a temporary role to start ASAP depending on availability, with a view to helping support them on an ongoing basis for the next 12 months and we've seen plenty of people move into a temp to permanent role within the business too. Hybrid working is fully embraced with this company, you'd be working full time hours, Monday to Friday, with some weekly office presence required. The offices are based in the Maylands area of Hemel Hempstead (Free parking on site), so before applying please do ensure this is commutable for you. As this is a temporary position to begin, you would be paid weekly, every Friday, at an hourly rate at the equivalent of just over £29,000 + holiday pay accrual. - There are plenty of benefits that really make this company stand out too, so be sure to ask us more on that! Longer term, if this were to become a more permanent/longer term position you'd be looking at a salary of £30k+. What to expect day-to-day: Organisation/Coordination of all conferences, training courses, meetings, events and more. Point of contact for colleagues, customers and all internal/external stakeholders. Responding to inquiries and either supporting by finding and supplying information or pointing people towards the correct resources. Active involvement in coordinating larger projects and tasks, this will involve resource gathering, material management, data management as well as working with invoices/budgets etc. Document control. Audit management. Providing adhoc admin and office support.What do we need from you: Experience within administration and ideally some form of role that involves coordination, planning, organisation will be of great use here. Ability to work independently, but equally part of a local team and a larger global team. Must be able to easily commute to the Hemel Hempstead, Maylands area.Please do not hesitate to call and speak to Bobby on (phone number removed), we are recruiting for this position immediately and looking to book in interviews with a view to starting with this company in August/September realistically. Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support

Responding to new customer enquiries and building strong relationships with existing customers. Keep up to date product information files and customer pricing information Answering general office emails and calls as well as office admin roles such as filing, organising office supplies etc. Experienc

Customer Service Coordinator – Temp to Perm Location: Woking Hours: Monday–Friday, 9am–6pm, 40 hours per week Salary: £27,001 per annum (permanent equivalent) Are you an experienced customer service professional who can combine genuine empathy with the ability to work at pace

Customer Service & Maintenance Coordinator. Our client, a respected specialist in heating and plumbing, is seeking an operational coordinator to manage their post-installation aftercare service from their scenic, rural office just outside Hitchin. Are you a proactive, highly organized coordinato

Responding to new customer enquiries and building strong relationships with existing customers. A varied and hands on role as a French Speaking Sales & Logistics Coordinator for a major manufacturer, based near Scunthorpe. Processing customer orders accurately from end to end - receipt, stock availa

You will be responsible for: Managing export operations, including booking creation and shipment coordination Liaising professionally with customers, carriers, overseas offices, and internal teams Managing vessel allocations and ensuring operational requirements are met Supporting key customer accou

Coordinate customer service, manage service requests, schedule maintenance, and ensure timely resolutions within a regulated environment.

Are you hardworking and have experience as a Customer Service Coordinator? If so, a great opportunity has become available for our client who deals with 2 sites, BDC - bakery items such as bread rolls and CDC - cakes, pain au chocolate, etc. Staffline is recruiting Customer Service Coordinators in C

Coordinates customer orders from receipt to delivery in a B2B supply chain environment, managing data entry, ensuring contractual terms, and liaising with internal teams for smooth operations.

Joining our friendly and hard working family as a Multi-drop Van Driver/Customer Service Assistant, you’ll be on the front line dealing with our customers both in branch and off site (when making deliveries); playing a vital role in our continued success, providing a first class service whilst kee

Click apply today to be considered for the Patient Services Advisorrole – we would love to hear from you! Job description Job responsibilitiesWe have an exciting opportunity for a Patient Services Advisor to join our Patient Services team based in Hemel Hempstead. High standards of personal pr

Benefits: Competitive basic salary of £30,000 per annum Bonus scheme with significant earning potential Full training and ongoing development opportunities Career progression within a growing dealer group Company pension scheme Employee discount programmes Life insurance and health & wellbein

As a Customer Service Advisor, you will be at the forefront of customer interaction, and your responsibilities will include building relationships with new and existing customers, coordinating routine servicing, repairs and maintenance, handling queries and raising invoices for work carried out, whi

School Receptionist (Turkish Speaking) Enfield.September Start | 6-Month Contract | £14.Horizon Teachers are recruiting a friendly and organised School Receptionist for a welcoming school in Enfield.The school has a large Turkish-speaking community, making fluent Turkish language skills highly des

Looking for a stable, rewarding part-time role with a friendly team? An established business in Stevenage is seeking a.Permanent, Monday Friday (9:00 AM 1:00 PM, 20 hours per week).Join a friendly, close-knit team of 10 professionals.Enjoy perfect hours from 9:00 AM to 1:00 PM, Monday to Friday.Wo

Our client has become one of the countrys top sales and customer service and marketing companies, with associated sales and customer service companies both nationally and internationally. Due to significant growth in client demand, customer service opportunities have become immediately available wit

Excellent communication and customer service skills. SMT Recruitment is currently seeking a professional and friendly Receptionist to provide temporary holiday cover at a large serviced office in Stevenage. Previous reception, front of house, or customer-facing experience.

Have you worked in a busy GP surgery as a Medical Receptionist, using System 1? Are looking for a new role that starts immediately? Can you be reliable, professional and hard working? If so, Lifeline have a great opportunity for you! The ideal Medical Receptionist will: * Be trained in using Sys

Providing excellent customer service to residents and visitors. Previous administration and customer service experience. We are seeking a professional and organised Receptionist/Administrator to join a busy supported housing service in Hertfordshire.

Part-Time Receptionist - Professional Services. Thrive Group are delighted to be working with our professional services client based in Chippenham, who are looking to recruit a.

Provide overall administrative & day-time security support and provide administration support to the plant.First point of contact for anyone entering the site including management of visitor booking in system.Provide direct administration support to the Plant Departments as required.Access and visib

Employee Assistance Programme, occupational health and wellbeing support services.

Customer Service Administrator. Our client is seeking a motivated and detail-oriented Customer Service Administrator to join their dynamic operation. The role involves a variety of administrative tasks, making it perfect for someone who enjoys a structured environment and is passionate about custome

Duties – Receptionist • Answering and directing inbound calls via the switchboard • Meeting and greeting visitors, offering refreshments and notifying hosts of arrivals • Ensuring reception is clean, professional and welcoming at all times • Coordinating incoming and outgo

This is a great opportunity for someone who enjoys being the face of an organisation and takes pride in delivering a warm, polished and efficient front-of-house service. Coordinating incoming and outgoing post and courier services.

Previous reception, customer service, or administrative experience. This is a fantastic opportunity for someone with previous reception or administration experience who enjoys working in a customer-facing environment. Meeting and greeting visitors and customers in a friendly and professional manner.

They are seeking motivated individuals who are eager to develop new skills and gain experience within a customer-facing role. You will be responsible for representing client campaigns and maintaining professional standards while engaging with customers across retail & event-based environments. This

Service Advisor Requirements• You will be responsible for meeting and greeting customers into the service reception• Booking in vehicles• Raising and closing job cards• Gaining authorisations for work to be carried out• Liaising with the workshop in regards to work in progress• Arranging

Customer Service Administrator. Customer Service Administrator.

Key Responsibilities Welcome customers and provide a professional first point of contact Book vehicles into the workshop and manage customer appointments Manage the workshop diary and daily schedule Raise estimates and gain customer authorisation for additional work Handle customer enquiries by pho