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About Latham & Watkins Latham & Watkins is one of the worlds leading global law firms advising the businesses and institutions that drive the global economy. We are the market leaders in major financial and business centers around the world. Our investment in people, commitment to innovation, and focus on the future empower you to build an incredible career and thrive as an exceptional professional in a supportive culture. If you aspire to be the best, and work with the best, this is where you belong.About the Role The Vendor Risk Management Analyst is an integral part of Lathams Global Finance team. This role will be responsible for assessing, monitoring, and mitigating risks associated with our vendor relationships, while analysing vendor risk profiles through various due diligence activities of new and existing vendors to identify potential risks and vulnerabilities, in order to develop risk profiles and categorise vendors based on risk levels. This role will be located in our Manchester office. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in-office presence.Other key responsibilities include:Ensuring vendor performance and compliance with contractual obligations and regulatory requirements and preparing detailed reports and dashboards to communicate risk findings to managementDeveloping and implementing risk mitigation strategies to address identified risks, and collaborating with vendors and internal teams to ensure effective risk management practices are in placeAnalysing vendor performance metrics and reports to assess service quality, cost-effectiveness, and compliance to provide recommendations for improvement and cost-saving opportunitiesCoordinating and conducting vendor audits to evaluate compliance with company policies and industry standards; documenting findings and following up on corrective actionsAssisting in the development and maintenance of vendor risk management policies and procedures and ensuring alignment with industry best practices and regulatory requirementsWed love to hear from you if you: Demonstrate strong analytical skills with proficiency in data analysis tools and softwareExhibit the ability to work in a team environment with a strong customer service focusPossess strong communication skillsAnd have:A bachelors degreeA masters degree, Professional Certification, or extended education in related field, preferablyExperience in vendor risk management, compliance, or a related roleRelevant experience at a professional services firm or Fortune 500 companyBenefits & Additional Information Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Lathams comprehensive benefit program which includes:Health insurance as well as group income protection and life assuranceA pension planWellness programsEmployee discountsAnd more!Additionally, we have a range of programming including Global Affinity Groups, which are open to all. These groups provide a firmwide platform to share experiences and advice as well as an opportunity to participate in a supportive network with common interests to help make life at the firm even better.Latham & Watkins is an equal opportunity employer. The Firm prohibits discrimination against any employee or applicant for employment on the basis of race, colour, religion, sex, age, national origin, sexual orientation, gender identity, gender expression, marital status, or any other characteristic or condition protected by applicable statute.#Associate #LI-SR1TPBN1_UKTJ

Prestigious opportunity for a Network Solutions Design Engineer (Aruba) with a global leader in the provision of cutting-edge connectivity and digital solutions, delivering world class broadband, mobile and network services.Our customer solutions design team lead the way in implementing complex Voice, Network, Wireless and Security Solutions across a wide array of vendors such as Cisco, Fortinet, Juniper, Aruba and Microsoft using technologies such as SD-WAN, SD-A, ISE, ACI, Webex, MS Teams & NextGen FWs. We are inviting you to join our success story based in Manchester, Leeds, Birmingham, London or Bristol in a hybrid role 3 days a week in the office and 2 days remotely.Taking High Level Designs into the Low-Level detail at the Post-Sale stage, implementing the solution followed by thorough testing before handing over into the relevant support or managed service teams.You will be responsible for: -Capturing detailed customer technical requirements and translating into technical solutions designManagement and delivery of the technical direction of the solutions designManaging the review and validation processes for both new and in-life products and servicesManaging customer solutions design engagement, statement of work creation and 3rd party deliverablesFacilitating strong customer relationships at a senior levelCustomer migration planning and implementationResolving complex solution and service issues, leading root cause analysis and escalationIdentification of potential risks, implementing controls and mitigationsEnsuring delivery of thought leadership in complex bids and agreeing a strategic approachIf you possess a combination of the following skills, then LET'S TALK!Experience in low level and high level design of complex network solutionsProven experience in network design, ideally with enterprise or public sector clients.Strong stakeholder management and leadership skillsHPE Aruba certified to Associate level (changed to Associate level) with a solid working knowledge of the following would be highly advantageous:Aruba AOS-S SwitchesAruba AOS-8 WLANAruba AOS-CX SwitchesAruba AOS-10 WLANAruba CentralAruba ClearPassAruba SD-WANKnowledge of Cisco networking technologies advantageous:Traditional Cisco WANTraditional Cisco LANCisco WirelessCisco SDACatalyst CentreCisco ISEIn return, you will be rewarded with on going training and career development, 10% on target bonus, an enviable pension scheme, 25 days holiday plus Bank holidays, discounted broadband, mobile and TV packages and much more.What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.ukTPBN1_UKTJ

\n Director, Digital Forensics & Incident Response (Global)\n Department: Cyber Services and Capabilities \n Employment Type: Full Time \n Location: GBR Manchester Hardman Boulevard \n Reporting To: Matt Hull \n (Open to Associate Director with progression path to Director) Description\n The purpose of this role is to lead NCC Group’s global Digital Forensics and Incident Response (DFIR) capability, ensuring effective preparedness, response, recovery, and continuous improvement across cyber incident management and forensic investigations. The global DFIR team will consist of regionally distributed colleagues, delivering a consistent, scalable, and market-leading service that protects client assets, reputation, and business operations. The role is responsible for setting strategic direction, driving operational excellence, evolving people, process and technology capabilities, and supporting commercial growth through the conversion of incident response engagements into ongoing security service opportunities. \n The Director, DFIR will be responsible for ensuring robust cyber resilience capabilities, overseeing major cyber incidents, maintaining advanced forensic practices, and ensuring the function remains aligned with changing client requirements, regulatory obligations, and emerging cyber threats. The role also serves as a senior leader within the Cyber Intelligence and Response business, influencing stakeholders and driving continuous service improvement. \n A key part of the role is engaging and collaborating with leaders across NCC Group to achieve the following ambitions: \n \n • Define and execute a global DFIR strategy aligned to business priorities and risk appetite.\n, • Strengthen cyber incident preparedness, response, and recovery capabilities.\n, • Develop and scale advanced digital forensic capabilities across endpoint, network, and cloud environments.\n, • Embed lessons learned from incidents, exercises, and reviews into continuous improvement initiatives.\n, • Drive operational excellence through effective capacity planning, resource management, and performance measurement.\n, • Support business growth by identifying opportunities to transition incident response engagements into long-term security services.\n Key Responsibilities\n \n, • Lead the global DFIR function, ensuring effective delivery of digital forensics and incident response services across multiple regions.\n, • Define and execute the global DFIR strategy, ensuring alignment with business objectives, client needs, and organisational risk appetite.\n, • Manage regional performance through effective resource planning, utilisation management, and alignment to revenue forecasts and delivery demand.\n, • Implement clear measures of capacity, utilisation, and operational performance to optimise scalability and efficiency.\n, • Drive effective offshoring strategies that balance quality, efficiency, and cost.\n, • Oversee the management of major cyber incidents and act as the senior escalation point during high‑severity events.\n, • Ensure coordinated incident response across technical teams, business leadership, clients, and external stakeholders.\n, • Drive effective containment, remediation, recovery, and post‑incident review activities.\n, • Lead the development of advanced forensic capabilities across endpoint, network, cloud, and emerging technology environments.\n, • Ensure forensic readiness, evidential integrity, and compliance with legal and regulatory requirements.\n, • Maintain incident response plans, playbooks, and testing programmes through simulations and exercises.\n, • Partner with Legal, Risk, Compliance, and senior business stakeholders to meet regulatory and client obligations.\n, • Define, measure, and report on key operational KPIs, including quality, responsiveness, accuracy, and customer satisfaction.\n, • Build, mentor, and lead a high‑performing, diverse, and globally distributed DFIR organisation.\n, • Foster a culture of innovation, collaboration, continuous learning, and operational excellence.\n, • Represent NCC Group externally through industry forums, conferences, and customer engagements, demonstrating thought leadership in DFIR and cyber resilience.\n Skills, Knowledge & Expertise\n \n, • Extensive experience leading Digital Forensics and Incident Response (DFIR) teams within complex cyber security environments.\n, • Proven experience developing and executing global operational strategies aligned to business objectives.\n, • Strong experience managing large‑scale cyber incidents, breaches, and crisis response activities.\n, • Expertise in digital forensics across endpoint, network, cloud, and hybrid environments.\n, • Experience building, developing, and retaining high‑performing technical teams across multiple geographies.\n, • Strong process improvement and operational transformation experience.\n, • Experience managing budgets, forecasting demand, and optimising resource allocation.\n, • Ability to influence and communicate effectively with executive stakeholders, clients, regulators, and technical teams.\n, • Strong written and verbal communication skills, with the ability to translate complex cyber security concepts into business‑focused language.\n, • Experience leading organisational change and technology transformation initiatives.\n \n \n, • Experience within Managed Security Services (MSSP) or large‑scale cyber security consulting environments.\n, • Experience supporting commercial growth, sales enablement, and service expansion opportunities.\n, • Strong knowledge of current cyber threat trends, regulatory requirements, and industry best practices.\n, • Active participation in industry forums, conferences, or recognised cybersecurity communities.\n Job Benefits\n We have a high‑performance culture which is balanced evenly with world‑class well‑being initiatives and benefits: \n \n • Flexible Working: Balance your work and personal life with our flexible working options.\n, • Enhanced Holiday Allowance: Enjoy 25 days of holiday, plus bank holidays, with the option to buy up to 5 additional days of annual leave.\n, • Medicash & Critical Illness Scheme.\n, • Financial & Investment Benefits: Pension, Life Assurance, and Share Save Scheme.\n, • Community & Volunteering Programmes.\n, • Green Car Scheme.\n, • Cycle to Work Scheme.\n, • Special Time Off for important life events.\n, • Enhanced Family Planning, Maternity, and Paternity Support.\n \n #J-18808-Ljbffr

Our People Solutions team are looking for an experienced and organised Benefit Analyst, within the SME team. As part of your role you will also be tasked with working alongside consultants to support existing clients, as well as the SME producers in ensuring a smooth onboarding experience for new clients. \n \n Role Purpose: \n \n This role is an excellent opportunity for a professional administrator to develop their skills and experience in a more specialist, technical environment, working alongside consultants to exceed client expectations. The associate will be responsible for supporting the development of client relationships, assisting with benefit reviews and the implementation of new policies, administration and client/member queries. \n \n Key Responsibilities: \n \n Benefit Analyst (SME) \n • Communicate effectively and professionally, both verbally and in writing to ensure our processes are being adhered to in a consistent manner across the team \n • Liaise and build ongoing relationships with clients, insurers and internal colleagues \n • Support the Consultants in providing exceptional service to clients in accordance with the agreed service level agreement’s \n • Ensure compliance requirements and internal controls are fully met and Lockton database is kept up to date with client/policy changes \n • Support with the implementation of process and system changes \n • Obtain policy information from insurers to support the Consultant with scheme renewals \n • Prepare benefit specifications, manage scheme accounting, run census data audits and ad-hoc consulting projects \n • Obtain new business and renewal quotes and collate results for the Consultants \n • Preparation of client reports, data sets, benchmarking and client presentations \n • Manage telephone enquiries from clients, including managing client mailboxes \n • Provide daily support to employees/scheme membership, dealing with all enquiries and acting as the main point of contact. \n \n About You \n \n Suitable candidates will have proven professional administration experience either from Insurance/ Employee Benefits or another professional services industry (or similar). \n \n We are looking for individuals with the following knowledge and skills: \n • Experience working within an insurance or intermediary environment, ideally with a focus on private healthcare and group risk \n • Strong customer service skills with the ability to develop sound relationships with team members and external contacts \n • Good IT skills. Proficient in all Microsoft applications with a heavy emphasis on Excel and PowerPoint \n • Ability to think intuitively, assertively and creatively \n • Ability to communicate effectively and professionally, both verbally and in writing, with clients, insurers and other associates, and build on these relationships \n • Ability to manage time effectively focusing on priorities, targets and deadlines, working at pace without compromising quality \n • Attention to detail and accuracy of all outputs \n • Excellent organisational skills \n • Analytical and problem-solving skills, including research and investigation \n

Associate Recruiter - Technology - Manchester \n \n Who we are: \n \n A dedicated tech recruitment agency founded in 2014 by Directors with over 40 years combined experience, we partner with a plethora of household names UK wide & beyond to source top level technologists across every industry specialism. \n \n The role: \n \n After a record breaking year and a move into our shiny new offices overlooking the city, we are looking to grow the team once more. We're not one of the big boys so you won't be part of a 10 person intake, we can dedicate the time and resources you will need as an individual to make yourself a success in what is a hugely competitive industry. We can also offer a wide choice of market specialisms under the direct mentoring of our experienced leadership team. \n You will be responsible for expanding our service offering along the lines of your chosen market, bringing on board new clients and making sure they're serviced to the levels we have become renowned for. You'll get plenty of help along the way and we pride ourselves on avoiding the churn & burn approach to expansion - if you're dedicated & committed, we'll be with you all the way. \n \n So what are we looking for? \n \n If someone could write the recipe for perfect results every time when it comes to hiring trainee recruiters, they would very rich indeed. Successful recruiters come from many a background but most have experience in some sort of customer service or sales role whether people interaction plays a big part. \n \n What you will need though is a commitment and dedication to delivering for your clients whilst being driven to achieve, and surpass, targets set. With this should be a genuine thirst for both personal and financial success in what is one of the most competitive industries you can imagine. We only recruit for highly sought after technical staff and competition is tough, we know it’s not easy but nothing that's worth the reward ever is! \n \n As technology is our sector of choice, you will also need to develop a deep understanding of your chosen speciality - Google can always help but a few weekends with your head buried in the right kind of book won’t go amiss. \n \n Traits you will need to bring: \n \n\n • Communication - strong written and verbal communication skills are a must as you establish and build relationships across the industry\n, • Self-Promotion - more than ever in the connected world, your ability to promote your personal brand is an essential part of what we do. Via Linkedin, Instagram, YouTube, personal and company blogs etc, you will be reaching out to prospects and must have a firm grasp of how to market yourself with confidence\n, • Organisation – with numerous clients and candidates seeking your expertise, you will need to master the art of multiple plate spinning\n, • Initiative – an ability to think on your feet and resolve any issues is vital.\n, • Work ethic – it goes without saying in any role but you get out what you put in. This is especially true in recruitment.\n, • Resilience – things go wrong in recruitment, often! You’re representing people and those people have a tendency to change their minds - often to your detriment. Shout, scream, sulk a little……..then pick yourself up and go again.\n\n \n And what you can expect: \n \n\n • Comprehensive training in all aspects of the role – both “classroom” and “on the job”\n, • Uncapped, market leading commission scheme with no thresholds and quarterly incentives to progress\n, • Team holiday incentives – last year saw the team visit Las Vegas\n, • 27 days holiday, birthday off & WFH options after probation\n, • Access to marketing lead tech & Linkedin recruiter account\n, • Relaxed, friendly culture – we’re competitive but we’re not Wolf of Wall Street\n\n \n Curious? \n \n You probably have lots of questions but If the above genuinely sounds like the kind of challenge that excites we would love to hear from you. \n \n Drop us a line with your latest CV and we can arrange an initial, informal chat.

Please note: This role follows a Thursday-to-Monday working pattern, with mandatory weekend work and afternoon/evening shifts aligned with US operating hours) \n ---- \n \n We're on the lookout for a Support and Commissioning Associate to join our support team in Manchester, UK. This is a hybrid role providing support coverage aligned to US operating hours, weekend support, and assistance with the commissioning of new client installations. \n \n This is an entry-level, first-line position responsible for handling incoming support requests, performing initial triage, and delivering first stage resolution where possible, escalating issues where required. \n \n The role also plays an active part in commissioning new products for clients, including joining remote setup calls and using remote access tools to configure and validate installations. \n In addition, the role will also support the coordination of worldwide client spares orders, working closely with the stock controller and supply chain team to facilitate timely processing and delivery, helping to keep operations running smoothly. \n \n About Us: \n \n CONDUCTR is a dynamic collective of designers, technologists, media experts, producers & engineers. The vision is simple - fuse the creativity of a design studio, with the innovation of a tech lab, to create a one-stop shop for extraordinary guest-centric, 360 attraction experiences. \n \n Working Pattern and Location: \n \n This role provides support and commissioning coverage aligned to US operating hours, which means afternoon and evening shifts, including weekends. Weekend working is a standard and required part of this role rather than an occasional requirement. \n \n The working pattern is five days per week, Thursday to Monday, with Tuesday and Wednesday as standard non-working days. Exact start and finish times will be confirmed during the recruitment process. \n \n\n • 5 days per week, including mandatory weekend working\n, • Saturday and Sunday are standard working days for this role\n, • Afternoon and evening shifts, aligned to US operating hours\n, • Flexibility may be required depending on commissioning schedules and support demand\n\n \n This is a hybrid role based out of our UK office in Manchester, combining office-based days with days worked from home. Candidates must live within commuting distance of Manchester and be able to attend the office regularly. \n \n Role Alignment: \n \n This role forms part of the wider Client Support function and is designed to provide first-line operational support, commissioning assistance, and extended service coverage. \n \n The Support and Commissioning Associate will work closely with the Client Support Specialist and Client Support Manager, helping to manage incoming support requests, complete initial triage, resolve basic issues where possible, and escalate more complex matters with clear and structured information. \n \n By providing frontline support coverage across US operating hours and weekends, this role helps ensure timely client responses, improved ticket handling, and effective support continuity across the wider team. \n \n Key Responsibilities: \n \n\n • Act as the first point of contact for incoming support requests\n, • Respond to and manage tickets via a ticketing platform\n, • Handle live chat and messaging support channels\n, • Communicate clearly and professionally with clients in a B2B environment\n, • Perform initial triage by gathering key information and assessing issue severity\n, • Deliver first stage resolution where possible\n, • Carry out basic troubleshooting across Windows, connectivity, and peripherals\n, • Escalate issues to senior team members with clear, structured detail\n, • Support the commissioning of new client installations, including tables, arenas, and other products\n, • Join commissioning calls and use remote access tools to configure and validate new product installations\n, • Support the coordination of worldwide client spares orders\n, • Work closely with the stock controller and supply chain team to facilitate timely processing and delivery\n, • Liaise internally to ensure follow-ups and actions are completed\n, • Maintain accurate ticket updates, tagging, and documentation\n, • Support updates to knowledge base articles and internal documentation\n\n \n You should have: \n \n\n • Strong written and verbal communication skills\n, • Confidence working in a client-facing, B2B support environment\n, • Basic technical understanding, including Windows and general troubleshooting\n, • Comfort working remotely with clients to set up and validate equipment\n, • Strong organisational skills and the ability to manage multiple tasks at once\n, • A proactive, reliable, and detail-oriented approach\n, • Willingness to learn and follow structured processes\n\n \n It would be great if you have: \n \n\n • Previous support, helpdesk, or customer service experience\n, • Experience working with social gaming venues and arcade locations\n, • Familiarity with hardware troubleshooting and basic networking\n, • Experience setting up, installing, or commissioning hardware or equipment\n, • Experience using ticketing or live chat platforms\n, • Confidence interpreting basic error messages or logs\n\n \n Please note this role is not suited to candidates seeking a standard Monday–Friday schedule or those who are unable to commit to regular weekend availability. \n \n What We Offer: \n \n\n • A competitive salary and benefits package.\n, • A vibrant, inclusive, and dynamic work environment.\n, • Opportunities for personal and professional growth.\n, • A chance to be part of a forward-thinking team making a real difference.\n\n \n What it's like working at CONDUCTR: \n \n CONDUCTR is proud to be recognised as a Great Place to Work®, officially certified for our outstanding workplace culture and employee satisfaction. We’ve also been named on the UK’s Best Workplaces™ 2026 list, recognised as a top 50 company to work for in the UK. We’re also honoured to be placed on UK’s Best Workplaces™ lists for: Wellbeing, Development, Women, and Tech, ranking highly among the top 100 companies for employee support, growth and career development - and we’re just getting started! \n \n On top of that, we’re one of the UK’s fastest growing companies - recently ranked 5th nationwide - creating exciting opportunities for our team to grow as fast as the business. \n \n Our 5 core values articulate this best, and we are looking for people who can demonstrate them: \n \n\n • We go above and #beyond\n, • We work as a #team & make it fun\n, • We creatively #kick-ass\n, • We #do it efficiently, on time & on budget\n, • We deliver work that makes us #proud\n\n \n Does this sound like the job for you? \n \n Apply via this post with your CV and share your linked in profile. If you sound like you are a good fit, we will reach out for an initial, informal chat.

PROPERTY MANAGER POSITION AT PREMIER ESTATESLOCATION Hybrid with a Macclesfield based portfolioWORKING HOURS Monday to Friday 0900 1730SALARY CompetitiveCONTRACT Full-time, PermanentABOUT USPremier Estates is an award-winning managing agent that successfully maintains one of the largest and most diverse residential property portfolios in the UK. Our success is founded on the fundamental principal of effective communication and unsurpassed customer service, establishing rewarding and lasting relationships with our many satisfied clients.BENEFITSHybrid WorkingFree fruit in the officeDay off on your BirthdayFree staff eventsWestfield Health cash back plan, with surgery optionsPay day butties (in the office)25 days holiday plus the option to buy extra holiday.Christmas closureJOB DESCRIPTIONWe have a rare opportunity at Premier Estates for a Property Manager for an estates only portfolio within our Estates Management Team. This is a homebased role with the option to work from our Macclesfield office if required and regular site visits around the North.Responsibilities will include, but are not limited to;Liaise with residents, committee members, and contractors to plan, arrange, and monitor major repairs/maintenance worksArrange insurance cover and instigate insurance claimsPrepare yearly service charge estimates and monitor collection of service charges and other payments required by the leaseAudit of accounts and monitor expenditure on all schemesEnsure compliance across sitesPerform weekly site visitsArrange, attend, and lead site meetingsRegular site visits (Clean full UK driving license required)Please Note: You will be provided with the relevant guidance and support to be successful in the roleWHAT WE ASK FROM YOU;Previous property management experience and a passion for providing exceptional quality and serviceAbility to plan, organise and prioritize work.Ability to work independently from home once trained.Strong communicator in both written and verbal; you will be liaising with clients, contractors, and persons inside / outside of the organisation.Excellent team playerProficient IT SkillsStrong Multi-Tasking AbilityAbility to grasp new concepts quicklyTPI associate or working towardsFull UK driving licenseFor more information about this position, or to find out more about Premier Estates, please visit our website for further details. If you would like to contact us, please email our recruitment team at who will be happy to help and provide further details.All applicants must be eligible to live and work in the UK, without restrictions. Documented evidence of eligibility will be required from all candidates.TPBN1_UKTJ

ServiceNow Technical Architect (Manager / Associate Manager)Location: London, Manchester or Edinburgh Level: Manager & Associate Manager Salary: Competitive, dependent on experience?? Eligibility note: Satisfactory security clearance is desirable, or the ability to obtain clearance is required for this role.About the companyOur client is a leading global professional services company, offering a broad range of services across strategy and consulting, interactive, technology and operations underpinned by digital capability throughout. They combine industry expertise, diverse skill sets and next-generation technology to solve complex business challenges, and are recognised globally not just for business performance, but for their culture of inclusion and diversity.As a trusted partner to the world's major cloud providers, our client is recognised as the No.1 Service Partner globally for delivering complex, innovative and impactful ServiceNow solutions. Their platform-led approach brings together industry and technology transformation expertise to help clients thrive in the cloud, reimagine service and customer operations, and unlock the full potential of the platform including significant investment in AI and GenAI capability within the ServiceNow ecosystem.As a ServiceNow Technical Lead/Architect, you will:Understand business challenges and architect system solutions with ServiceNowWork with global clients across industries in a trusted advisor capacity, designing and delivering new solutionsProvide leadership and technical design authority oversight on critical ServiceNow programmes for Fortune 500 clientsInfluence and consult presenting options with pros, cons and risks while providing thought leadership to sponsors and stakeholders on governance, programme/project management, business process and technical challengesContinuously learn, including pursuing new certifications such as Certified Master ArchitectStay up to date on new ServiceNow applications and offerings, with access to robust training and certification opportunitiesIdentify opportunities to add further value for clients, working with account teams to progress themHelp drive continuous improvement of implementation methodology and service offerings based on client experienceManage and lead teams of ServiceNow Developers in a technical management and mentorship capacityBring a process-oriented mindset, and be comfortable seeking input from peers and subject matter experts when neededDraw on a strong background working with enterprise software and/or consulting companiesWe're looking for experience in:Development and technical architecture experience with ServiceNowExperience leading teams of ServiceNow Developers as a technical manager and mentor, implementing quality standards such as code and architectural reviewsMinimum of 5+ ServiceNow CIS certificationsExperience across 3 product lines outside of ITSM (e.g. ITOM, ITAM, HAM/SAM, SPM, HR, CSM, etc.)Advanced scripting and integration skills JavaScript, SQL, API Web ServicesExperience integrating ServiceNow with cloud infrastructure (e.g. AWS, Azure, GCP)What's in it for youCompetitive basic salary plus an extensive benefits packageUp to 30 days' holiday per yearPrivate medical insurance3 extra days' leave per year for charitable work of your choiceTPBN1_UKTJ

ServiceNow Technical Architect (Manager / Associate Manager) Location: London, Manchester or Edinburgh Level: Manager & Associate Manager Salary: Competitive, dependent on experience ?? Eligibility note: Satisfactory security clearance is desirable, or the ability to obtain clearance is required for this role. Do not pass up this chance, apply quickly if your experience and skills match what is in the following description. About the company Our client is a leading global professional services company, offering a broad range of services across strategy and consulting, interactive, technology and operations underpinned by digital capability throughout. They combine industry expertise, diverse skill sets and next-generation technology to solve complex business challenges, and are recognised globally not just for business performance, but for their culture of inclusion and diversity. As a trusted partner to the world's major cloud providers, our client is recognised as the No.1 Service Partner globally for delivering complex, innovative and impactful ServiceNow solutions. Their platform-led approach brings together industry and technology transformation expertise to help clients thrive in the cloud, reimagine service and customer operations, and unlock the full potential of the platform including significant investment in AI and GenAI capability within the ServiceNow ecosystem. As a ServiceNow Technical Lead/Architect, you will: Understand business challenges and architect system solutions with ServiceNow Work with global clients across industries in a trusted advisor capacity, designing and delivering new solutions Provide leadership and technical design authority oversight on critical ServiceNow programmes for Fortune 500 clients Influence and consult presenting options with pros, cons and risks while providing thought leadership to sponsors and stakeholders on governance, programme/project management, business process and technical challenges Continuously learn, including pursuing new certifications such as Certified Master Architect Stay up to date on new ServiceNow applications and offerings, with access to robust training and certification opportunities Identify opportunities to add further value for clients, working with account teams to progress them Help drive continuous improvement of implementation methodology and service offerings based on client experience Manage and lead teams of ServiceNow Developers in a technical management and mentorship capacity Bring a process-oriented mindset, and be comfortable seeking input from peers and subject matter experts when needed Draw on a strong background working xrnqpay with enterprise software and/or consulting companies We're looking for experience in: Development and technical architecture experience with ServiceNow Experience leading teams of ServiceNow Developers as a technical manager and mentor, implementing quality standards such as code and architectural reviews Minimum of 5 ServiceNow CIS certifications Experience across 3 product lines outside of ITSM (e.g. ITOM, ITAM, HAM/SAM, SPM, HR, CSM, etc.) Advanced scripting and integration skills JavaScript, SQL, API Web Services Experience integrating ServiceNow with cloud infrastructure (e.g. AWS, Azure, GCP) What's in it for you Competitive basic salary plus an extensive benefits package Up to 30 days' holiday per year Private medical insurance 3 extra days' leave per year for charitable work of your choice

Prestigious opportunity for a Network Solutions Design Engineer (Aruba) with a global leader in the provision of cutting-edge connectivity and digital solutions, delivering world class broadband, mobile and network services. Our customer solutions design team lead the way in implementing complex Voice, Network, Wireless and Security Solutions across a wide array of vendors such as Cisco, Fortinet, Juniper, Aruba and Microsoft using technologies such as SD-WAN, SD-A, ISE, ACI, Webex, MS Teams & NextGen FWs. We are inviting you to join our success story based in Manchester, Bristol, Leeds, Birmingham and Newcastle in a hybrid role 3 days a week in the office and 2 days remotely. Taking High Level Designs into the Low-Level detail at the Post-Sale stage, implementing the solution followed by thorough testing before handing over to the relevant support or managed service teams. You will be responsible for: - Capturing detailed customer technical requirements and translating into technical solutions design Management and delivery of the technical direction of the solutions design Managing the review and validation processes for both new and in-life products and services Managing customer solutions design engagement, statement of work creation and 3rd party deliverables Facilitating strong customer relationships at a senior level Customer migration planning and implementation Resolving complex solution and service issues, leading root cause analysis and escalation Identification of potential risks, implementing controls and mitigations Ensuring delivery of thought leadership in complex bids and agreeing a strategic approach If you possess a combination of the following skills, then LET'S TALK! Experience in low level and high level design of complex network solutions Proven experience in network design, ideally with enterprise or public sector clients. Strong stakeholder management and leadership skills HPE Aruba certified to Associate level (changed to Associate level) with a solid working knowledge of the following would be highly advantageous: Aruba AOS-S Switches Aruba AOS-8 WLAN Aruba AOS-CX Switches Aruba AOS-10 WLAN Aruba Central Aruba ClearPass Aruba SD-WAN Knowledge of Cisco networking technologies advantageous: Traditional Cisco WAN Traditional Cisco LAN Cisco Wireless Cisco SDA Catalyst Centre Cisco ISE In return, you will be rewarded with on going training and career development, 10% on target bonus, an enviable pension scheme, 25 days holiday plus Bank holidays, discounted broadband, mobile and TV packages and much more. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

An exciting opportunity has arisen to join our growing ICT Department as a member of the InfoSec team, working in a dynamic and fast-paced environment with new challenges every day, based in our Manchester Head Office. Having rationalised our infrastructure and established a modern, cloud-first security stack, it is an exciting time to join the business as we mature our detection, response, and automation capabilities across a global estate. You will work collaboratively with the business and the wider IT team - Infrastructure, Network, Development, DevOps, and Service Desk - to provide security and governance for existing and new services. The purpose of this role is to deliver the day-to-day security operations of the InfoSec Team and to act as a first point of escalation and support for our Junior and Graduate analysts. Reporting to the Associate Director - Cyber Security, you will work closely with other team members, IT colleagues, and the wider business to ensure a consistent approach to information and cyber security across all areas of IT. You will analyse security events, investigate alerts, identify issues, and recommend and implement solutions, while keeping up to date with current threats, technologies, and techniques. You will be responsible for daily security operations, ensuring risks are identified and resolved in a timely manner. In practice, this means managing tickets and requests through Halo ITSM and working daily with Palo Alto Cortex XSIAM and XSOAR, Cortex XDR, Microsoft Purview, Mimecast, Abnormal, Nessus, and Microsoft 365. You will participate in security investigations and incident response, responding to events involving malware, data loss, phishing, or network intrusion, and supporting our data protection and vulnerability management activity. You will work both independently and collaboratively, sharing knowledge openly and supporting your colleagues across all regions. You will follow security best practice, apply the principles of layered security, and serve as a trusted resource to the wider business on all matters of information and cyber security. This is a customer-facing role, so you will be a strong communicator, able to explain complex concepts clearly to both technical and non-technical audiences, with your input helping to shape and improve our day-to-day monitoring, detection, and response. You will be self-motivated, bringing the knowledge and experience gained in previous roles, genuinely passionate about data and cyber security, and committed to continued learning and professional development. Key Objectives and Responsibilities Daily Operations & Incident Handling Manage day-to-day security tickets, requests, and alerts through Halo ITSM, meeting SLAs and making full use of existing automation. Monitor, triage, and investigate alerts within Palo Alto Cortex XSIAM, responding and escalating as required. Respond to security incidents involving malware, data loss, phishing, or network intrusion, following established playbooks and incident response processes. Manage email security operations across Mimecast and Abnormal, including releases, journal pulls, and reported-phishing investigations. Monitor threat feeds and threat intelligence, applying relevant findings to the environment. Maintain and tune detections, correlation rules, and Cortex XSOAR playbooks to reduce noise and improve response times. Identify opportunities for automation and continual improvement across monitoring and response workflows. Contribute to the development and upkeep of SOC processes, runbooks, and documentation. Run and interpret vulnerability scans using Nessus, tracking remediation through to closure with the relevant teams. Support endpoint security and patch compliance across the Windows and macOS estates, working with Intune, Jamf, Alectrona, and Cortex XDR. Data Protection & Compliance Support and monitor the company's Data Loss Prevention controls within Microsoft Purview, and data classification through Azure Information Protection labelling. Help maintain the evidence and controls that support the company's accreditations, including ISO/IEC 27001, 27017, and 27018, Cyber Essentials Plus, and SOC 2. Learn and apply the principles of risk and information governance within the context of cyber security. Experience and Technical Requirements Two or more years' experience in a cyber security, SOC, or information security analyst role. Experience working within an ISO/IEC 27001 (or equivalent) accredited environment. Familiarity with ITIL service management processes, particularly Incident, Request, Change, and Problem management. Understanding of GDPR, data protection, and information governance. Hands-on experience with a SIEM platform (Cortex XSIAM, Microsoft Sentinel, Splunk, or equivalent). Experience with, or a strong aptitude to learn, SOAR and automation tooling (Cortex XSOAR). Experience with Endpoint Detection and Response (Cortex XDR or an equivalent EDR/XDR platform). Experience with email security platforms (O365, Mimecast, Abnormal, or equivalent). Understanding of Data Loss Prevention and data classification (Microsoft Purview and Azure labelling, or equivalent). Experience with vulnerability scanning and management (Nessus or equivalent). Working knowledge of endpoint management across Windows and macOS (Intune, Jamf). Strong knowledge of cloud environments, including Microsoft Azure, AWS, and Microsoft 365. Understanding of layered security, threat hunting, and incident response. Qualifications A degree in a computer-related subject, or equivalent experience in cyber security. Holding, or actively working towards, relevant industry certifications (e.g. SANS GCIH, EC-Council CEH, ISC2 SSCP, CompTIA CySA+, Blue Team Level 1, Microsoft SC-200, or equivalent), with a genuine commitment to continued professional development. Benefits 25 Days Holiday + Bank Holidays Day off for your birthday Health Shield Cash Plan Cycle to Work Scheme Train Season Ticket Scheme Profit Share Scheme Contributory company pension scheme Access to the Employee Assistance Programme (EAP) 51903MSR INDMANS The Portfolio Group are acting on behalf of our client in recruiting for this position

Warehouse Operative Manchester- M8 8BB Shift Available (please note we cannot amend/change shifts) Monday, Thursday, Friday, Saturday & Sunday- 06:00am- 15:00pm£12.92 per hour Temporary to Permanent (after 12 successful weeks) Start: ASAP We are looking for a reliable and hardworking Delivery Station Associate/ Warehouse Operative colleagues to join a new logistics team in Manchester. This role offers a mix of warehouse, administration, and customer service duties, with the opportunity to secure a permanent position after a successful temporary period. This is a great opportunity for someone looking for a varied role within a fast-paced logistics environment with long-term career potential. Key Requirements: Unloading trailers and sorting parcels for delivery routes Keeping the warehouse clean and organised Supporting drivers and monitoring deliveries using internal systems Handling customer queries and complaints Updating spreadsheets and checking delivery information Assisting with the smooth running of daily operationsKey Skills: Previous warehouse, administration, or customer service experience Good communication and organisational skills Basic IT skills, including using spreadsheets A proactive attitude and good attention to detailPlease apply now or contact us on (phone number removed)

Joining our friendly and hard working family as a Multi-drop Van Driver/Customer Service Assistant, you’ll be on the front line dealing with our customers both in branch and off site (when making deliveries); playing a vital role in our continued success, providing a first class service whilst kee

Training - 2 weeks on site Job Role : -Your key responsibilities, which are not exhaustive and not limited to include :Managing Inbound calls to the business from Worldwide clients handling shipment requestsBuilding rapport with customers and establishing their needsDeliver a consistent call fl

Employee Assistance Programme, occupational health and wellbeing support services.

They are looking for a Customer Service Advisor to join their expanding team based in Altrincham. The ideal candidate will have excellent Customer Service skills, ideally from a Call Centre or Sales background. Job Description for Customer Service Advisor.

This is a great opportunity for someone with strong customer service or administration experience who is interested in building a career within mortgages and financial services. We're looking for a Mortgage Customer Service Advisor to join a specialist team supporting mortgage advisers across a

As a Customer Service Advisor in Oldham, you'll be the first point of contact for customer enquiries, helping to resolve issues and provide support in a professional and efficient manner. Previous experience in a customer service role, ideally within a similar environment. Provide accurate informati

This is a strong next step for an experienced Customer Service Advisor, Customer Support Advisor, Client Services Executive, Customer Experience Advisor, or Contact Centre Advisor looking for genuine career progression within an established customer se. You'll be a trusted point of contact for custo

Entry Level Sales Associate - Entry Level Role. Interested in gaining practical experience within sales and customer engagement, even without previous experience. As a result, they are looking to expand their sales division to support ongoing customer acquisition campaigns through face-to-face inter

Do you enjoy working in a small busy team environment where customer service is a priority over KPIs?. Previous experience in a customer service role is essential along with a confident phone manner, good technical knowledge as multiple systems are used, the ability to multitask and work under press

Due to continued growth, they are looking to expand their customer-facing team with enthusiastic individuals interested in developing communication, customer engagement and sales skills. Based in Central London, our client is a sales and marketing company representing recognised non-profit organisat

Weekly Pay | Full Training | Potential Permanent Opportunities.We are currently recruiting for.This is a fantastic opportunity for individuals looking for.As a Warehouse Operative, your duties will include:.Picking and packing products accurately and efficiently.Checking products to ensure they meet

This is a face-to-face role focused on customer engagement, brand awareness and customer acquisition. Our client is looking to expand their team and is seeking motivated individuals who enjoy working with people in a fast-paced, customer-facing environment. Client training opportunities and invitati

As a Sales and Customer Assistant, you will:. Engage with customers in a professional and confident manner. Support customer-focused campaigns and promotions.

As a Customer Service Assistant, you will contribute to the delivery of excellent customer service, helping the team achieve service and organisational objectives. This is an excellent opportunity for someone with strong customer service skills who enjoys working with people and providing a high-qua

Picking and preparing customer orders.

Warehouse Operative – Afternoon shift only.Gap personnel are currently recruiting for the role of Warehouse Operatives in Swindon, SN25.The global garden furniture manufacturer is just coming into peak, and us working in partnership are recruiting for additional 9 warehouse operatives.Ideal candid

Our client is one of the UKs leading distributors of thermoplastic sheet, rod and tubing, supplying customers throughout the fabrication, engineering and signage industries. Backed by a globally recognised manufacturer of acrylic products, the business has built an excellent reputation for quality,

Previous warehouse experience - essentialAssist Resourcing are looking for Warehouse Operatives in Heywood to work with our client, who is one of the UK's leading Cake and Hot Dessert manufacturers.Picking & Packing Orders in a Warehouse environment.Maintaining a clean &

Based in Central Manchester, this well-established and growing sales and marketing company is expanding its customer-facing team due to continued success.

As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. Join us as a Customer Assistant in our Stockport Club offering a 16 hour contract which is fully flexible over 7 days, including evenings and weekends, and includes working in the kitchen, so previous ki

Thrive Group are delighted to be working with our client in Chippenham who are actively looking to recruit a.Reporting to Warehouse Supervisor in a fast-paced environment distribution environment.Picking, loading, and stacking boxes as well as putting away heavy items using a mobile scanner and pall

Warehouse Operatives Required DN16 3UA.Keeping the store clean and organised.Following health and safety procedures.General warehouse duties as required.Previous warehouse experience is beneficial but not essential.Must be reliable, punctual, and have a good work ethic.Able to undertake manual handl

Our client offers an opportunity to gain experience within a face to face sales and customer service environment, supported by experienced sales professionals. Due to continued growth, they are looking to expand their sales division with motivated individuals interested in developing sales and custo

Additional holidays based on Length of Service. Our prestigious manufacturing client are now recruiting a full time and permanent warehouse operative to join their growing team and provide a business-critical service within a fast moving and successful company.

WAREHOUSE OPERATIVE PACKING SCUNTHORPE IMMEDIATE STARTS ONGOING ROLES ROTATING SHIFTS Due to increased workloads our client, a fantastic packaging company, are now looking for warehouse operatives to join their team This role is a ROTATING SHIFTS role so you must be able to work

Strong attention to detail with the ability to meet deadlines and maintain high service standards.

GENERAL WAREHOUSE OPERATIVE ROTATING SHIFTS IMMEDIATE STARTS POTENTIAL TEMP TO PERMS DN15 * Due to increase in workload our client are now lokoing for people to join their team The role will include, packing goods, quality checking, as well as recycling faulty products There is a lo

Warehouse Operative – Morning shift.Gap personnel are currently recruiting for the role of Warehouse Operatives in Swindon, SN25.The global garden furniture manufacturer is just coming into peak, and us working in partnership are recruiting for additional 9 warehouse operatives.Ideal candidate mus

The company distributes thermoplastic sheet, rod and tubing to customers throughout the fabrication, engineering and signage sectors and is backed by a global acrylic manufacturer. Picking customer orders accurately.

Accurately assemble customer orders for top eyewear brands (Kukuna, Eschenbach, Cocoons). Looking for a reliable, stable part-time role with a friendly local business? Associated Optical is a growing UK distributor supplying specialist eyewear, low vision products, and sunglasses across the UK.

Job Title: Warehouse Operative.Monday - Friday or Tuesday - Saturday or Sunday - Thursday.Rotating shift weekly 06:00-14:00 / 14:00-22:00 with fixed weekend timing 09:00-17:00.Job Overview:Primary duties include, however are not limited to:.Picking and Packing - manual handling involved.Loading & Un

As a Warehouse Operative, you will be responsible for picking and packing customer orders, using handheld scanners to process stock, and preparing goods for dispatch.

From our production sites in Scunthorpe and Wellingborough, we supply a menu-wide range of products to the UK's Foodservice, Retail and B2B markets. We take pride in producing both individual components and complete meal solutions that delight consumers and consistently exceed customer expectations.

To support the efficient operations of the warehouse by receiving, storing, extracting and the loading of our products accurately and on time, while maintaining high standards of health and safety, best practice and customer service.

The role will include warehouse duties alongside learning to operate specialist saw machinery used to cut materials to customer specifications. Picking customer orders accurately from warehouse stock. Cutting and preparing materials to customer specifications.