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Estimator and Customer Service Support \n Hours: Monday-Thursday - 8.30am - 5.30pm & Friday - 8.30am-3.00pm. Can be flexible with start and finish times. \n Salary: £32,000 P/A with regular pay reviews \n Full Time Permanent. \n Overall, Purpose: \n Auxo Engineering are currently recruiting an Estimator and Customer Service Support Advisor to be the primary point of contact for our clients enquiries, managing the com... \n \n ZIPC1_UKTJ

Job ID: JN-082026-7084529Posted: 2026-08-17Location: Derbyshire, England, GBSalary: 60000 - 70000/yearType: Full-timeCompany: Michael PageContact: Lucy MartinJob function: LegalSubsector: Property / Construction - In HouseSector: Industrial / ManufacturingWhere: DerbyshireContract type: PermanentConsultant name: Lucy MartinJoin a global engineering leader with ambitious growth plansBroad commercial and construction role with real impactAbout Our Client Our client is a highly respected manufacturer and supplier operating across multiple global markets, with a reputation for engineering excellence, innovation and long-term investment in its people. With decades of industry success, the business has established itself as a market leader through continuous product development, exceptional quality standards and a strong customer-focused approach. The organisation promotes a collaborative and supportive culture where employees are encouraged to develop their skills, contribute new ideas and build rewarding long-term careers. Job Description The Legal Counsel will be:Providing legal support on a wide range of commercial contracts, including customer, supplier and distribution agreements.Advising the business on construction-related contracts, risk allocation and project delivery matters.Drafting, reviewing and negotiating complex contractual documentation.Partnering with senior stakeholders to provide pragmatic, commercial legal advice.Supporting the wider business on legal risk management, compliance and contract governance initiatives.The Successful Applicant The Legal Counsel should be:A solicitor or equivalent with 4+ years PQE gained in-house or in private practice.Experienced in drafting, reviewing and negotiating a broad range of commercial contracts.Able to demonstrate strong construction contract experience, ideally including NEC, JCT or similar frameworks.Commercially minded with the ability to balance legal risk against business objectives.Confident managing stakeholders and delivering practical legal advice across a fast-paced organisation.Self-motivated, adaptable and capable of working both independently and collaboratively.What's on Offer This is an excellent opportunity to join a globally recognised manufacturer that genuinely invests in employee development and career progression. The successful candidate will benefit from a competitive salary of c70,000, exposure to international operations and the chance to work closely with senior decision-makers across a growing business.Manufacturing and Production DerbyshireLegal Counsel / Advisor

The role:As a Showroom Sales Manager you know that the perfect bathroom needs planning, trust, a creative flair, and the ability to bring an idea to life, this is where you come in!In this role as a Showroom Sales Manager, you will be a high-performer who thrives on identifying opportunities and closing the sale. You will leverage your expertise to provide bespoke solutions and drive sales performance to new heights, ensuring our showroom is seen by the trade as a vital extension of their own business. By mastering our leading product range, you will not only meet customer needs but also exceed targets that directly impact your bonus potential.#ShowOffYourShowroomCome and join us as a results-driven Showroom Sales Manager. As the Showroom Sales Manager, you will grow and deliver sales as part of a hugely successful branch team. At The Bathroom Showroom, we believe in making homes, businesses, and lives better by turning a customer's vision into a reality.Key Responsibilities: You will be driving growth, by Identifying and capitalising on new business opportunities, hitting KPIs and achieving sales margins.You will own the customer journey, by proactively approaching every visitor, manage inquiries from initial home visits to final design, and follow up on quotations with urgency.You will deliver a 3D design service (using CAD) to help homeowners and trade customers visualise their dream bathrooms.You will build strong bridges between trade and retail channels, turning local trade contacts into long-term showroom advocates.You will maintain operational excellence by maintaining a safe, organised, and professional showroom environment, ensuring every sales contract is accurate and compliant with safety standards.You:You will be a results-driven sales professional with a natural ability to build rapport and close deals. You are likely a high-achiever in your current position, known for your tenacity and your ability to turn a "maybe" into a "yes." Whether you are currently working as a Showroom Consultant, Sales Executive, Bathroom Designer, Trade Counter Supervisor, or Senior Sales Advisor, you are now looking for that next step into a management-level role where your individual performance directly impacts the success of the showroom. You don't just wait for customers to come to you; you are a "hunter" who enjoys networking with local tradespeople and proactively managing a pipeline of leads to ensure you consistently hit your bonus targets.Skills and competencies: You will be sales savvy, by having a proactive approach to sales with a proven ability to win and grow new business.You will have the resilience and the confidence to handle sales objections and the drive to thrive in a target-driven environment.You will have experience in relationship management and developing a true partnership approach with clients.You will be analytical, with the ability to interpret basic financial and statistical information to make informed business decisions.Ideally, you will have some knowledge of bathroom products or CAD design skills (though we provide great training!).A valid UK Clean Driving Licence and access to a car is essential for this role.Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs if they feel they don't have every one of the required skills. All Highbourne Group companies are dedicated to building a diverse, inclusive and authentic workplace. So if you're interested in this role but think that your previous experience doesn't completely match - apply anyway. You could be just the person we're looking for!Us:From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.Benefits Package and Cultural Environment: Uncapped commissionDiscounts, savings and cash back at numerous retailersEnhanced pensionLife assuranceExtended family policy including maternity, paternity, additional annual leave and moreMental Health First Aiders and Employee Assistance Programme, we look out for each otherComplete induction and a company that lets you grow and encourages developmentFinancial education and loansA business striving to create an environment of inclusion so everyone can be their true selfAnd more!#BelongWithUsWe're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it.TPBN1_UKTJ

About the roleAs a Field Sales Advisor, youll represent Virgin Media O2 out in local communities, introducing customers to our broadband, mobile and TV entertainment services that can make a real difference to everyday life. This is a face-to-face, target-driven role where resilience, confidence and motivation are key. The starting salary is £26,228 + uncapped commission, with some top earners making £50k£70k.Day to day, youll:Work independently in your allocated patch, speaking with customers door to door Build rapport quickly and confidently with a wide range of people Understand customer needs and recommend the right broadband, mobile and TV entertainment packages Clearly explain pricing, deals and benefits Manage your own workload from first conversation through to close Take ownership of your results, targets and earning potentialYoull be supported from day one. Youll start with a two-week, full-time induction (MondayFriday, 9am5pm), covering product knowledge, systems and sales skills. Ongoing coaching and peer support will continue once youre out in the field."The training was very good, and the trainer was excellent in supporting us and delivering as much information as possible within the two-week period. I also absorbed a great deal once out in the field. I have now learned the products and services we offer, along with their pricing, which is vital. I can speak confidently with customers and position the offerings effectively, leading to successful sales." Jack Caird, Field Sales AdvisorOur ways of working This is a full-time, field-based role working 37.5 hours per week, typically between 12pm and 8pm. Teams are aligned to home postcode, so youll need to live within the designated catchment area. Shift patterns and expectations will be discussed during the recruitment process.Accessible, inclusive and equitable for all Virgin Media O2 is an equal opportunities employer and we work hard to remove bias and barriers. We want everyone who joins us and everyone thinking about joining us to feel seen, heard and supported.When you work with us, youll have access to our award-winning employee network groups that champion allyship, connection and inclusion across the business.Who we are At Virgin Media O2, we connect millions of people across the UK through broadband, mobile, TV and entertainment. Our field sales teams play a key role in bringing these services directly to customers, helping them choose solutions that suit their homes and lifestyles.Were proud to be named one of the Financial Times Top 500 Best Employers for 2026 .The must haves To be successful in this role, youll bring:A full UK driving licence Confidence starting conversations and working face to face with customers Resilience, motivation and comfort working towards targets Flexibility to work afternoon and evening shifts A positive, self-driven approach to workThe other stuff we are looking for Previous experience in sales or a target-driven environment is beneficial. That said, mindset matters most. If youre confident, motivated to earn, resilient, comfortable working independently and keen to build your sales capability through training and support, this role offers strong earning potential and progression.What's in it for you Our benefits include Bupa healthcare, wellbeing support, life cover, a pension and generous holiday plus your birthday off.Youll also have access to:Discounts on broadband, TV and mobile Cycle2Work schemes Dental insurance and neurodiversity assessments The Virgin Family platform and O2 PriorityNext steps If this sounds like a place where you could belong, wed love to hear from you.The next steps are:Complete our quick online application and video assessment.If successful, chat with one of our friendly recruiters to learn more.Attend a video interview with an assessor to see if we're a great match.TPBN1_UKTJ

Relationship Manager – GovernmentAbout our TeamAt LexisNexis, we’re more than a legal and professional services company — we’re a team of thinkers, doers, and problem solvers. With 11,800 colleagues in over 150 countries, we’re using cutting-edge technology, including AI, to power real change in the legal and compliance industries.Our Large Enterprise – Government team partners with public sector organisations to deliver data-driven and legal intelligence solutions that support policy, compliance, and regulatory outcomes. You’ll be joining a collaborative and high-performing team of Relationship Directors and Managers, focused on driving meaningful impact across government portfolios.About the roleWe are looking for a growth-oriented Account Manager to join our Government segment team. In this role, you will manage and grow a portfolio of government accounts, focusing on retention, expansion, and long-term value creation.You will act as a trusted advisor to your clients—helping them navigate complex policy, compliance, and legal landscapes—while aligning LexisNexis solutions, including emerging AI capabilities, to their needs.This is an excellent opportunity for an early-career sales professional ready to step up into a dynamic, relationship-driven role with strong development potential.ResponsibilitiesManage and grow a portfolio of government accounts (initially ~50), focusing on retention, renewals, and expansionBuild and maintain strong relationships with stakeholders across procurement, legal, compliance, and policy functionsIdentify cross-sell and upsell opportunities across teams, departments, and use casesOwn the transition and ongoing management of newly onboarded accounts from Business DevelopmentConduct 15–20 client meetings per month (virtual and face-to-face), including demos, discovery, and negotiationsDevelop and execute territory and account plans aligned to government priorities and procurement cyclesManage opportunities through the full sales lifecycle, including RFQs, RFPs, and tendersMaintain accurate pipeline forecasting, CRM records, and account reportingStay informed on government trends, legislation, and regulatory developmentsAI Fluency: Drive AI and technology adoption by promoting AI fluency, sharing best practices, evaluating tools, and partnering with business, IT, and leadership to enable effective change. Improve productivity and workflows by identifying and implementing AI, automation, analytics, and digital solutions that enhance decision making, customer experience, and operational efficiency.Requirements• Circa 5 years’ experience in sales or account management• Proven ability to manage and grow customer accounts• Strong communication skills with the ability to articulate value, including AI-driven solutions• Familiarity with AI technologies and their business applications• Ability to manage multiple stakeholders and navigate complex environmentsPreferred:Experience selling into governmentUnderstanding of government procurement processesExposure to legal, regulatory, or compliance solutionsWork in a way that works for youWe promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous well-being initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.Hybrid working model (2 days per week in office, including a team day on Thursday)Light interstate travel (approximately every 2 months)Flexible, supportive team environment focused on development and growthWorking for youWe know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:Employee Assistance ProgramBenefits for you and your familyAccess to learning and development resourcesGlobal discounts and free wellbeing & learning classesAbout the BusinessLexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.Please read our Candidate Privacy Policy.We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.USA Job Seekers:EEO Know Your Rights.SummaryLocation: Australia - (Sydney); MelbourneType: Full time

Red Recruitment is hiring a Customer Service Advisor for our client where you will be responsible for providing excellent customer services in the financial services industry.You'll be the first point of contact for customers, helping them with any queries they have and ensuring you remain compliant

Hours Per Week) Location: Derby Generous Holiday Allowance Opportunities to grow your career Potential to go remote after 3 months Key Responsibilities of a Customer Service Advisor: Handling inbound calls across a range of products Putting customers first and using sound jud

Benefits and Package for a Customer Service Advisor: Salary: £25,389 (Pro Rata of this amount) Hours: Mon - Sun - Shifts Between 7am - 11pm (Flexible Hours) Location: Derby Generous Holiday Allowance Opportunities to grow your career Potential to go remote after 3 month

Customer Service Advisor - Part Time.Red Recruitment is hiring a Customer Service Advisor for our client where you will be responsible for providing excellent customer services in the financial services industry.You'll be the first point of contact for customers, helping them with any queries they h

Customer Service Advisor - Castle Donington.At Job&Talent, we are recruiting for a Customer Service Advisor to work with a leading logistics company in Castle Donington.You will be the first point of contact for customers, handling enquiries, tracking deliveries, and providing accurate information w

As a Customer Service Advisor, you will be a key point of contact for customers across the UK, providing a high level of service through.

Technical Account Manager (M&E) £45,000 - £50,000 + Annual Bonus + Outstanding Career Opportunities + Unrivalled Training & Development + Company Perks Scheme Nottingham / Midlands Are you an experienced and capable Account Manager from a technical background looking to work for one of the UKs leading providers of M&E products and services to the commercial construction sector? Are you looking for an independent role where you will deliver major new business from both predominantly principal contractors (influencers) and main sub-contractors (customers) from both existing customers and new business? On offer is an Account Manager's role where you will create long-term, trusting relationships with customers. The Account Manager's role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities. Account management responsibilities include developing strong relationships with customers, connecting with key business executives and stakeholders and preparing sales reports. In this role, you will liaise with external business development and internal teams (including Commercial, Marketing, and Product Development) to improve the entire customer experience. This position may require occasional travel. The Role: • Maintenance and growth of allocated accounts, • Serve as the lead point of contact for all customer account management matters, • Build and maintain strong, long-lasting client relationships, • Negotiate and close agreements to maximise profits, • Develop trusted advisor relationships with key accounts e.g. through GAP analysis, • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders, • Develop new business with existing clients and/or identify areas of improvement to meet sales quotas, • Forecast and track key account metrics, • Assist with challenging client requests or issue escalations as needed, • Devise a strategy for each individual customer with a clear plan of action for the quarter ahead The Person: • Proven experience within an Account Management role in an engineering, construction or technical business If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Reference: BBBH25440F Keywords: Account Manager, Technical Account manager, M&E Account Manager, Key Account Manager, Construction Account Manager We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website. JBRP1_UKTJ

Join Our Team as a: Triage Officer Contract Type: Permanent Working Hours: 37 hours per week, Monday Friday, 8:30am 4:50pm Worker Type: Hybrid a mixture of office and home working is to be expected Salary: Grade D- £26,824 (level one) rising to £27,694 (level three) per annum, plus a generous benefits package including a local government pension scheme, annual leave, and flexible working arrangements. Location: Make a Real Difference Work with Nottingham City Council Housing Services At Nottingham City Council, were one of Nottinghams largest employers, offering a wide range of roles across diverse services. But here in Housing Services, your work goes beyond a job it changes lives. What We Offer • A professional, inclusive, and supportive working environment where your skills are valued and your contribution makes a meaningful difference, • A comprehensive benefits package that promotes wellbeing, flexibility, and a healthy work-life balance, • A strong commitment to learning and development, including a full induction, e-learning and classroom-based training, and fully funded professional qualifications Benefits of joining our team • 26 days annual leave (rising to 33 days after 5 years service) + bank holidays with the ability to buy additional leave annually, • Access to a generous, defined benefit pension scheme offering 17.9%, • Smart Working to support your work life balance, • Health and wellbeing benefits including access to our Employee Assistance Programme, • Discounted membership at selected local sports and fitness centres, cinema, shopping and much more! About The Role We are looking for detail-oriented and customer-focused Triage Officers to join our Housing Services team. This key role enhances the effectiveness of our Customer Service Centre by providing technical support in correctly diagnosing housing repairs, validating work orders, and ensuring repairs are prioritised appropriately. Youll work closely with Customer Service centre, Business Services planning colleagues, residents and contractors to ensure repair requests are accurate, cost-effective, and aligned with service level agreements. Your responsibilities will include reviewing work orders, contacting residents to clarify repair needs and applying policy frameworks to assign response times. Youll also help identify service trends, escalate complex cases and contribute to continuous improvement by sharing insights with internal teams. This role is ideal for someone with Housing Repair knowledge, strong communication skills, a proactive approach, and a commitment to delivering excellent customer service. What were looking for: The ideal candidate will have: 1. Understanding of social housing maintenance standards and repairs diagnostics., 2. Ability to interpret technical repair information and apply policy judgements, 3. Understanding of Awaabs Law and emergency repair protocols, 4. Evidence of working successfully in partnership across different sectors, building and maintaining good working relationships, 5. Drive and motivation, ability to deliver against challenging objectives., 6. Problem-solving and decision-making in a fast-paced environment Closing Date: 13 August(11:59pm) - Please note there may be occasions where we close the advert before the closing date, and we encourage you to apply as soon as possible. Interviews will be held:Interview date: w/c 24th August 2026 please note this is subject to change We bring together talent, celebrate diversity, and create lasting value for the communities we serve. As a fair and inclusive employer, we welcome applications from people of all backgrounds and abilities. We recognise that artificial intelligence (AI) can be a helpful tool when preparing your application. AI can guide you, but only your own words and experiences truly matter we want to see the real you. All examples and statements must be your own, accurate, and reflect your true experience and values. AI tools do not understand context, think critically, or assess the reliability of information, which means AI-generated responses can feel generic and may not accurately represent who you are. We recruit fairly and inclusively showing your real self is what helps you succeed We welcome applications from candidates who already have the right to work in the UK. Please note that we are currently unable to provide visa sponsorship. SEO Keywords: Triage Officer, Housing Triage Officer, Housing Repairs, Repairs Coordinator, Repairs Planner, Repairs Scheduler, Repairs Advisor, Housing Maintenance, Social Housing, Housing Services, Property Repairs, Repairs Diagnostics, Maintenance Coordinator, Customer Service Advisor, Customer Service Officer, Housing Customer Service, Housing Repairs Administrator, Repairs Administrator, Technical Repairs, Responsive Repairs, Property Maintenance, Housing Officer, Local Government Jobs, Nottingham Jobs, Nottingham City Council, Hybrid Working, Public Sector Jobs, Awaab's Law, Emergency Repairs, Repairs Planning, Asset Management, Resident Services, Housing Management, Building Maintenance, Customer Experience, Call Centre, Repairs Operative Support, Work Order Validation, Repairs Scheduling, Maintenance Planning. JBRP1_UKTJ

Nottingham High School is delighted to invite applications for the position of HR Advisor to join our dedicated and supportive team. This is an exciting opportunity for an experienced and proactive HR professional to play a key role in delivering a high quality HR service within one of the UK's leading independent schools. Working closely with colleagues across the school, the successful candidate will contribute to fostering a positive, inclusive, and collaborative working environment while supporting a wide range of HR activities. We welcome applications from individuals who are passionate about people, committed to excellence, and eager to make a meaningful contribution to our vibrant school community Key Responsibilities • Manage employee relations casework proactively and effectively, providing timely and consistent advice in line with employment legislation and organisational policies, including absence management, flexible working requests, disciplinary matters, grievances, and probation reviews., • Coach, support, and advise line managers to build their confidence and capability in managing people-related matters., • Review, maintain, and update HR policies and procedures, ensuring that legislative changes and best practice developments are reflected promptly., • Support employee engagement, wellbeing, and recognition initiatives, including the administration and analysis of the annual employee survey., • Provide guidance and support throughout recruitment and selection processes as required., • Ensure internal HR communications are clear, timely, accurate, and tailored appropriately to different audiences., • Maintain accurate and up-to-date HR records and employee data, ensuring compliance with data protection requirements. Produce and analyse HR management information and reports to support decision-making, identify trends, and highlight potential areas of concern., • Ensure all employee-related changes are processed accurately and communicated effectively to payroll., • Keep abreast of developments in employment law, HR best practice, and sector trends, applying this knowledge to support continuous improvement.General Responsibilities, • Deliver a professional, responsive, customer-focused HR, recruitment, and compliance service to all stakeholders., • Undertake any other duties commensurate with the level of the role, as reasonably requested by the Line Manager.Essential Criteria, • CIPD Level 5 qualification (or equivalent professional qualification)., • Significant experience managing a broad range of employee relations casework., • Experience operating in a similar role., • Sound knowledge of UK employment legislation and HR best practice., • Strong interpersonal, communication, and stakeholder management skills., • Ability to handle sensitive and confidential information with discretion and professionalism. JBRP1_UKTJ

HR Advisor Location: Edwalton, Nottingham Reports to: HR Business Partners Hours: Full-time; Monday-Friday 09:00 17:00 Salary: £35,000 per annum Help Us Deliver Great People Practice About Us Solo Support Services is a specialist healthcare provider supporting adults and children with complex medical needs, learning disabilities and autism who are eligible to receive a Personal Health Budget. Working with clients we become the legal employer for staff who work on the packages. With over 500 staff working with approximately 150 clients, we are a values-led organisation operating in a highly regulated sector where the quality of our people directly shapes the quality of our care. The Role We are looking for a professional, proactive HR Advisor to work with our established HR Team to provide practical, customer-focused HR support across the company. Reporting to the HR Business Partners, you will advise our Client Relations Managers on a broad range of employee relations, recruitment, policy, and compliance matters, always working in line with employment law and healthcare sector standards. You will play a key role in promoting a positive workplace culture, supporting operational effectiveness, and helping Solo Support Services deliver high-quality care through sound people practice. The role is a full-time role based at Head Office Key Responsibilities Employee Relations • Provide timely, practical advice across the full range of employee relations matters, including disciplinaries, grievances, absence, performance and capability, flexible working requests, and wellbeing concerns, • Support and attend formal meetings, hearings, and investigations, • Prepare HR documentation, including letters, meeting outcomes, and case records, • Ensure employee relations cases are managed consistently, fairly, and in line with company policy and employment law HR Operations • Maintain accurate employee records and HR systems, • Produce HR reports and management information, including absence, turnover, and workforce metrics as directed by your line manager, • Support organisational change processes, including restructures, redundancy and TUPE including harmonisation of terms. Policy & Compliance • Ensure HR practice complies with UK employment legislation and healthcare regulations, • Support the implementation and review of HR policies and procedures, • Promote equality, diversity, and inclusion across Solo Support Services, • Support audits and compliance activities relating to HR documentation and workforce standards About You Essential • CIPD Level 5 qualified essential, • Previous experience in an HR Advisor or similar generalist HR role, managing a full caseload of employee relations cases independently, end-to-end up to and including dismissal, • Strong knowledge of UK employment law and HR best practice, • Experience working in a regulated or fast-paced environment., • Excellent communication and interpersonal skills, with the ability to build strong relationships with managers and employees, • Sound judgement, problem-solving ability, and strong attention to detail, • Discretion in handling confidential and sensitive information, • Strong organisational skills, with the ability to prioritise and work under pressure, • Proficiency in Microsoft Office and HR systems Desirable • Experience within healthcare, private healthcare, social care, or regulated services, • Knowledge of safer recruitment and compliance requirements What We Offer • A varied generalist role in a values-led specialist care organisation, • The opportunity to develop within a growing People function, • A culture where good people practice genuinely supports the quality of care we deliver, • Competitive salary and benefits package Safeguarding Solo Support Services is committed to safeguarding and promoting the welfare of the people we support. All appointments are subject to satisfactory pre-employment checks, including an enhanced DBS check and references. The post holder may be required to undertake additional duties, within the scope of the role, to support the effective operation of the HR function. To apply If you are interested in this role please apply online via the website link. Closing Date is Monday 24th August(we reserve the right to close the advert early should a suitable number of eligible applicants apply). If you are long listed, you will be asked to complete a company application form. Please be aware that is mandatory requirement of a regulated healthcare provider and must be returned before your first-round interview. Candidates who are then short-listed for the role will be invited to Head Office to participate in a carousel of interviews. Further details will be given to successful applicants. JBRP1_UKTJ

Account Manager (M&E / Engineering) £42,000 - £47,000 + Annual Bonus + Outstanding Career Opportunities + Unrivalled Training & Development + Company Perks Scheme Nottingham Are you an experienced and capable Account Manager from a technical background looking to work for one of the UKs leading providers of M&E products and services to the commercial construction sector? Are you looking for an independent role where you will deliver major new business from both predominantly principal contractors (influencers) and main sub-contractors (customers) from both existing customers and new business? On offer is an Account Manager's role where you will create long-term, trusting relationships with customers. The Account Manager's role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities. Account management responsibilities include developing strong relationships with customers, connecting with key business executives and stakeholders and preparing sales reports. In this role, you will liaise with external business development and internal teams (including Commercial, Marketing, and Product Development) to improve the entire customer experience. This position may require occasional travel. The Role: • Maintenance and growth of allocated accounts, • Serve as the lead point of contact for all customer account management matters, • Build and maintain strong, long-lasting client relationships, • Negotiate and close agreements to maximise profits, • Develop trusted advisor relationships with key accounts e.g. through GAP analysis, • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders, • Develop new business with existing clients and/or identify areas of improvement to meet sales quotas, • Forecast and track key account metrics, • Assist with challenging client requests or issue escalations as needed, • Devise a strategy for each individual customer with a clear plan of action for the quarter ahead The Person: • Proven experience within an Account Management role in an engineering, construction or technical business If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Reference: BBBH25440 Keywords: Account Manager, Technical Account manager, M&E Account Manager, Key Account Manager, Construction Account Manager We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website. JBRP1_UKTJ

About the role… We are excited to be recruiting for a Parts Advisor. This is an unrivalled opportunity to join one of the UK's fastest growing motor groups. This is your chance to shine as an individual and have free reign to be yourself, demonstrate your accomplished customer service skills, and thrive in an environment that allows you to live each working day to the full. Not only do we offer motoring for life, at Stoneacre, we offer careers for life. As a Parts Advisor, you will be responsible for delivering excellent customer service and providing industry-leading advice on our products and services to our valued customers. Representing a variety of manufacturers, you will boast extensive industry knowledge on a diverse range of vehicles and models. You will take great pride in your work and be a highly motivated team player. Through both in house and manufacturer training, you will be given full support and development enabling you to reach your full potential, all whilst contributing towards making Stoneacre the Number One Motor Group. £36,000 a year OTE Do we have your interest…? Here at Stoneacre we are committed to creating a diverse and inclusive workplace. It is our ambition to make Stoneacre the best place to work because we recognise that it is our people who make Stoneacre a success. So, what is in it for you? • Industry leading competitive salary, • A flexible approach to working patterns, • Bonus scheme, • A range of training and development programmes, • Industry leading career progression opportunities, • Contributory workplace pension scheme, • Uniform provided, • Long service reward, • Customer introduced reward, • Employee discounts, • Access to discounts on retailers, restaurants, holidays and much more, • Wellness programme, • Free parking An average day as a Parts Advisor… • Ensure parts are efficiently distributed to Service Department Technicians., • Selling parts directly to both retail and trade customers via telephone, online and face-to-face., • Maintain stock levels, order parts as and when required and ensure all deliveries are correct., • Assist customers via telephone, online and face-to-face, as well as processing orders over the telephone., • Identifying parts required for vehicles, utilising the Electronic Parts Catalogue, and our DMS system., • Sourcing parts for internal and external customers., • Picking parts., • Effectively communicating with our Service department., • Carrying out some administration duties such as invoicing. About you… • We consider candidates from all backgrounds who preferably have experience working in the Automotive sector within a Parts Advisor role, however training will be provided (knowledge of Kerridge would be advantageous), • You will have fantastic communication skills and enjoy working in a fast paced yet rewarding environment., • You will have the ability to work independently but also thrive as part of a team with a proactive can-do attitude., • You will be sales and target driven with a reliable and punctual work ethic and a willingness to follow instructions., • You will be passionate about delivering exceptional customer service within the automotive industry with a basic knowledge of vehicle layout, function and location of parts., • You will have a strong attention to detail with an organised and methodical approach and the ability to work well under pressure., • You will be flexible and dynamic with the ability to adapt to changing priorities., • We want you to love what you do – The rest will come naturally. “Stoneacre Motor Group are an Equal Opportunity employer committed to diversity in the workplace. We pride ourselves on creating an inclusive work environment where our employees can thrive by being themselves." JBRP1_UKTJ

Experienced German speaking Customer Service Representative/ Advisor required for a globally operating manufacturing company based in Nottingham.

We are recruiting on behalf of our client for the position of MET Technician at a prestigious accident repair centre in Derby, Derbyshire. This is an excellent opportunity for a skilled MET Technician to join a renowned team working on some of the most prestigious and high-performance vehicles in the industry. Our client offers a professional working environment, ongoing training, and a competitive salary package. Benefits: Salary of £40,000 per annum plus bonus 40-hour working week with regular hours Opportunity to work on high-end, prestigious vehicles Commitment to ongoing training and professional development Support for developing EV awareness and technical skills Collaborative, highly skilled team environment Supportive management with an emphasis on quality workmanship Excellent working conditions and good housekeeping standardsDuties: Prepare vehicles to a high standard, ensuring quality of work Complete mechanical, electrical, and trim strip and refit work Diagnose vehicle issues accurately and communicate findings effectively Conduct vehicle strip and refit work with precision Assist in developing EV knowledge and maintain compliance with relevant standards Collaborate with colleagues on larger repairs to meet deadlines Report additional work requirements to the Bodyshop Advisor Maintain product knowledge and technical expertise Uphold high standards of workmanship and customer service Maintain accurate work documentation and good housekeeping practicesRequirements: Previous experience as an MET Technician or in a similar role Experience within a main dealership or accident repair centre, ideally with premium vehicle brands Strong mechanical, electrical, and trim knowledge Proven ability to strip and refit vehicles to a high standard Excellent attention to detail and pride in workmanship Ability to work independently and within a team Good communication skills and technical literacy Confidence in using computer platforms and systems Accident repair and/or ATA qualification is desirable Enthusiasm to enhance technical knowledge and skillsThis MET Technician role represents a rewarding career opportunity for qualified professionals eager to work on prestigious vehicles, with a recognised employer committed to excellence. If you possess the necessary skills and experience and are looking to develop further in your career, we would like to hear from you. Contact Billy Peasgood, Automotive Recruitment Specialist at Perfect Placement, today to discover more about this fantastic MET Technician opportunity in Derby. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job, let us help you find the one to take the first step towards your dream Motor Trade career

Customer Service Advisor Red Recruitment is hiring a Customer Service Advisor for our client where you will be responsible for providing excellent customer services in the financial services industry. You'll be the first point of contact for customers, helping them with any queries they have and ensuring you remain compliant with FCA guidelines. Benefits and Package for a Customer Service Advisor: Salary: £25,389 Hours: Mon-Sun Shifts Between 7am - 11pm (37.5 Hours Per Week) Location: Derby Generous Holiday Allowance Opportunities to grow your career Potential to go remote after 3 months Key Responsibilities of a Customer Service Advisor: Handling inbound calls across a range of products Putting customers first and using sound judgement to find the best solutions Owning queries from start to finish Spotting opportunities to improve how they work Collaborating with the wider Customer Services team Providing information in line with FCA regulations Key Skills and Experience of a Customer Service Representative: A customer-first mindset and creative problem-solving skills Excellent communication and attention to detail Strong interpersonal skills and the ability to work independently Familiarity with Office Previous experience in delivering exceptional customer service Previous experience in a financially regulated environment desirable If you are interested in this position and have the relevant skills and experience required, please apply now! Red Recruitment (Agency)

Service Managers, Do you want to join a modern and dynamic group! Working with an excellent brand. This is a fantastic and rare opportunity with an excellent salary to match. The Recruitment Solution are working with a well-respected and dynamic dealer group who have a great opportunity for an experienced Service Manager to join their successful business based in the Derby area. Service Manager Requirements: • You will have proven success as a Service Manager ideally within a premier/prestige brand and a track record of delivering impressive results in performance, profitability, and teal leadership. With strong communication, organizational, and leadership skills. You will drive the business forward while ensuring exceptional customer service. Why Apply for This Service Manager role? • Amazing Facilities - Work in a top-tier dealership with the latest tools and technology. • Commitment to Excellence - Be part of this great brand network, where they set the standard for customer service and vehicle care. • Talented Team - Lead a skilled Technician and Management team, with the opportunity to develop and expand the department further. • Career Growth - They invest more in their colleagues' development than any other retailer, providing ongoing training and career progression. • Fantastic Benefits - Including 25 days holiday + bank holidays, enhanced maternity & paternity, preferential service rates, colleague purchase scheme, pension, and share incentive scheme. If you're ready to take the next step in your career, apply today and join a company that values your growth, success, and future! To find out more or to apply for this vacancy you can email (url removed) quoting Service Manager or call the office on (phone number removed). Alternatively why not message or WhatsApp Daniel Walton on (phone number removed) We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Car Sales Executive, Car Sales person, Sales Executive, Car Sales, LCV Sales Executive, Commercial Vehicle Sales Executive, Service Advisor, Aftersales Advisor, Service Receptionist, Senior Service Advisor, Service Team Manager, Service Supervisor, STM Automotive Technician, PDI Technician, Service Technician, Senior Technician, Diagnostic Technician, Master Technician, Systems Technician, Qualified Technician, HGV Technician, LCV Technician, Heavy Goods Technician, Light Commercial Technician, Passenger Car Technician, Car Technician, Car Tech, LGV technician, Large Goods Vehicle Technician, Mechanic, HGV Fitter, Fast Fit Technician. Lots of Motor Trade Jobs throughout the South East including all London and all Essex postcodes. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more

Position: Managing Consultant Reporting to: Head of Business Overview: Managing Consultants are experienced and informed leaders that operate at the sharp end of all consulting 360 activities. High leadership, low management responsibilities allow time, freedom and autonomy to deliver exceptional customer (Client & Candidate) management, client development, customer experience and manage all aspects of the vacancy lifecycle management. For some, the Managing Consultant role is a cornerstone position. They are in it the long-term and focus on mastery because they enjoy billing, high commission and exciting activities that accompany the role without being held back or restricted by people management. For others, once mastery is achieved it is a springboard / stepping stone into Principal Consultant, Team Manager or Business Manager, proving they can combine top performance and leadership with team contribution. The Opportunity: A Managing Consultant benefits from perfecting / mastering all aspects of what it takes to be a high performing recruitment consultant (and all the trust, freedom, accolades and financial reward that comes with it). As an expert within their field in all aspects of recruitment consulting, Managing Consultants are masters of their craft and held in high regard by their peers. They are an example to which other recruiters aspire to. About Ford & Stanley Group Ford & Stanley Talent Services Group comprises specialist teams covering talent acquisition from Shopfloor to Boardroom, and wider Talent Solutions comprising Integrated services supporting the employment lifecycle, Leadership Development, Performance Coaching & Mental Fitness Support amongst other talent-related services. The Ford & Stanley client base comprises over 150 employers from start-up & SME through to large corporate organisations across 6 specialist sectors spanning the UK, Europe and North Americas. A significant proportion of our turnover is carried out within the rail sector where the company is recognised as a key player. Group growth will be realised by growing the company’s sphere of influence in fledgling sectors, whilst increasing market share within the rail sector which still has significant growth headroom. With Head Offices based in Pride Park, Derby, Ford & Stanley is privately owned, has c.60 employees, £25million turnover, has averaged 18% annual growth since inception, and to date been awarded 6 major multi-year contracted recruitment partnership agreements with UK and international organisations. Team loyalty is consistently high with the current average length at recruiter level being 3.2 years, within support functions is 3.1 years, 6.5 years at middle management level and 13.3 years at director level. Our team culture is inclusive and highly supportive, and our mission of creating ‘10 million Better Workdays’ is very much central to how the business operates. We are environmentally active and run our own conservation meadow as part of this. For a deeper insight into our culture, mission and values please visit our . The Role: High-Level Billing & Quality Delivery Consistently generate strong personal revenue and financial contribution Manage senior or complex client relationships Deliver low volume, high-value search assignments Uphold the exceptional key performance indicators such as shortlist coverage, CV to Interview, worked to offer and worked to filled ratios Client Development & Strategy Act as a trusted advisor to clients, going beyond “filling jobs” to talent advisory Win new business and grow key accounts through consultative selling. Identify opportunities in the market and position the company as a thought leader within its specialist sector Instead of simply filling roles, you are building client partnerships that generate repeat business, increase exclusivity and position you and the company as a strategic partner, not a just supplier Deputising for Head of / Business Manager in event of client or candidate misunderstandings, disagreements or anticipated risks. Mentorship & Team Contribution Mentor junior and mid-level consultants (without necessarily holding formal management responsibility) Share market knowledge, techniques, and best practice “Set the bar” for quality, process and professionalism within the team Thought Leadership & Market Expertise Be seen as an expert in a specific sector or discipline Lead Generation & Market Intel Follow Up Review, triage and action leads provided by the research teams Proactively initiate and nurture leads / spot opportunities and follow up such as: Candidates leaving post / back fill opportunities Market Intelligence / News articles Live advertised vacancies Where else candidates are interviewing Existing network intel Sales & Business Development Aspects and not the core of the role are that of undertaking warm new business development activities that include: Securing referrals from existing contacts, clients and candidates for new business opportunities Relationship and solution-based sales not transactional Converting candidate relationships into new client relationships Completing smart and proactive candidate marketing activities using identified most placeable candidates Represent the business at hosted and industry networking events / socials Following up and conversion of leads in a warm and professional (non-cold sales) manner Strategic Account Management Deepening relationships with existing clients (not just HR, but hiring managers, project directors, executives). Scheduling regular review meetings to assess performance and uncover upcoming hiring needs. Identifying opportunities and act to expand into other departments or functions. Relationship Building Outside of Active Hiring Regular check-ins even when there are no live vacancies Inviting clients to networking events, industry conferences, or social functions Building trust so that when hiring needs arise, the consultant is the first call Team/Leadership Contribution Coaching junior consultants on how to approach client development Leading by example in opening doors and winning new business Input to the strategic group client list and long-term growth accounts Delivery & Process • Undertake all aspects of the vacancy lifecycle to an exemplary standard. Headline milestones of each search onboarded to include but not limited to: Pre-Market Research & Salary Benchmarking Situational Discovery (Role scoping meeting with hiring manager) Assignment brief & Timescales for delivery plan communicated back to the client Candidate Opportunity Brief Build Advert Draft + Social Media Campaign Design Longlisting activities Targeted Headhunting Campaign LinkedIn Project Search & InMail Design Immediate Network Approach / Known Candidates Shortlisting & First Engagement/Approach to candidates (Opportunity Pitch) Mid-Search Update & Provision of Market Intelligence to client hiring manager Full Candidate Discoveries of all shortlisted candidates Profile/CV write up with notes and recommendations as to suitability aligned to brief Shortlist Presentation to client with recommendations to interview all Interviews Organised + Interview preparation call with candidates Final Stage Interview confirmations + Pre Close & Sounding Board Positioning Offer of employment presented to candidate + SoundingBoard Offer management, negotiations and secure acceptance HR Starter Pack provided to client to generate contract & offer letter Post Resignation Debrief & Start Date Confirmed Winning Shortlists – Responsible of ensuring every search is completed using ALL Tools at their disposal to produce a winning shortlist and a 100% CV to interview ratio. Tracker Search & Longlist Job Board Search & Longlist Internal referrals Advert Response LinkedIn Recruiter Network by referral Direct Headhunting MPC / PCM – Responsible for ensuring consistent, professional MPC / PCM activities within the executive search business. Have watch dogs set up for in demand talent within your sector specialism on all platforms identifying who is a MPC and who is not (placing value on time). Complete candidate discoveries on the MPC, write up and introduce the candidate to companies where the candidate is likely to be of interest. Research companies that have live requirements that match the candidates’ skills, experience and interest. Ensuring shortlist ‘top up’ (when applicable) after an MPC is taken forward to interview. Essential Hard Skills (Skills & Experience) · Demonstratable experience of successfully growing and expanding relationships and commercial opportunities across a portfolio of clients. · Demonstrable track record of hitting / exceeding quality metrics and financial targets · Exceptional consulting skills within recruitment discipline (Permanent or contract) with high quality performance metrics such as CV to interview, worked to filled. · Represented their organisation well at trade shows, networking events with demonstrable ROI · Minimum of 5 years as a high-performance recruiter (within any sector or discipline) · Live within a daily commutable distance of HQ, Pride Park, Derby Essential Soft Skills (Attributes & Behaviours) · An engaging, passionate and confident individual able to build rapport within warm and cold relationships · An articulate, confident communicator both internally and externally. · Proactive, hungry and energetic personality. · Problem Solver, decisive with no task too big, no task too small mindset. · Highly driven, self-motivationed and desire to have their name synonymous with the ability to deliver high-level commercial and relationship results. · Exceptional negotiator demonstrating high levels of emotional intelligence. Working Arrangements & Location: At Ford & Stanley Talent Services Group, we have a proudly in office policy which has been pivotal to our exponential growth and success. Ford & Stanley operates as a business ‘eco-system’, with each team member symbiotically supporting and relying on the other for their experience, learning opportunities, in-the-moment knowledge sharing and motivation when we need a lift. Whilst we operate proudly in office, we also recognise that our staff have busy lives and on occasion require flexibility. What is paramount, is we are in office when our colleagues and customers need us to be. This is crucial to individual career development, needs of our customers (candidates and clients) and the continued business growth. Our offices are based on Pride Park, Derby. Working Hours: 8:30am to 5:30pm, with a 4:30pm Friday finish. Interview Process: Initial discussion with Group Sales & Commercial Director. Introductory, informal conversation. 1st Stage Interview. Introductory discussion with the Group Chairman - an open conversation about the organisation, its values and culture. Followed by a formal interview with the Head of and Director of the business unit. Open Q&A. Office tour, meet some relevant people for casual, open conversation. Final Stage. Face to face with the Group Commercial Director and two potential future colleagues, this will include a 3 slide presentation: Why do you want to work for Ford & Stanley Talent Services Group Why would we be glad you joined the team Salary Banding: Low £35k Mid £37.5k Top £40k Package Car allowance Uncapped Commission Scheme Pension: 4% employer / 5% employee (Opt in and out option) Holidays: 25 + 8 bank holidays Extended Christmas break & company shutdown Sell Holidays (Max 5) Life Assurance: 4 x Annual Salary Health Shield: Free Dental, Eyecare, Discount Gym, Massages etc Private medical care (3 years + service) 24/7 Confidential Mental Fitness & Performance Coach Access Fully expensed half year company away day Fully expensed iPhone Laptop + seamless connectivity to company infrastructure anywhere in the world Sickness: After probation – 10 days at full pay 10 days half pay Benefits: World Class Rated Leadership Training Clear progression route with structured quarterly PDRs and Individual Development Plans (IDP’s) built around your strengths Monthly / Quarterly team social budget Regular Company and Team Socials Access to industry-leading candidate sourcing and head-hunting software Fully stocked Beer & Prosecco fridges High-quality privately-owned offices Free parking Opportunities to volunteer at our privately owned Conservation Meadow where we plant trees for every placement ‘The first 7’ (years) company recognition experience £500 internal referral scheme. Ford & Stanley Talent Services Group Ltd is a Disability Confident employer that is committed to a policy of equal opportunities for all opportunity seekers. We shall adhere to such a policy at all times and will review on an on-going basis all aspects of recruitment to avoid unlawful or undesirable discrimination. We will treat everyone equally irrespective sex, sexual orientation, gender reassignment, marital or civil partnership status, age, disability, colour, race, nationality, ethnic or national origin, religion or belief or political beliefs and we place an obligation upon all staff to respect and act in accordance with the policy. Services advertised by Ford & Stanley Executive Search are that of an recruitment and talent advisory busine

Customer Service Advisor - Part Time Red Recruitment is hiring a Customer Service Advisor for our client where you will be responsible for providing excellent customer services in the financial services industry. You'll be the first point of contact for customers, helping them with any queries they have and ensuring you remain compliant with FCA guidelines. This is a part time role with flexible shift patterns allowed but you will need to be full time for the first 2 weeks due to training. Benefits and Package for a Customer Service Advisor: Salary: £25,389 (Pro Rata of this amount) Hours: Mon - Sun - Shifts Between 7am - 11pm (Flexible Hours) Location: Derby Generous Holiday Allowance Opportunities to grow your career Potential to go remote after 3 months Key Responsibilities of a Customer Service Advisor: Handling inbound calls across a range of products Putting customers first and using sound judgement to find the best solutions Owning queries from start to finish Spotting opportunities to improve how they work Collaborating with the wider Customer Services team Providing information in line with FCA regulations Key Skills and Experience of a Customer Service Representative: A customer-first mindset and creative problem-solving skills Excellent communication and attention to detail Strong interpersonal skills and the ability to work independently Familiarity with Office Previous experience in delivering exceptional customer service Previous experience in a financially regulated environment desirable If you are interested in this position and have the relevant skills and experience required, please apply now! Red Recruitment (Agency)

Candidate Opportunity Brief Position: Principal Consultant Reporting to: Head of Business Overview: The Principal Consultant is a pinnacle role within the recruitment consulting profession and the trusted hand to the head of the business unit. They are experienced and informed leaders that operate at the sharp end of all consulting 360 activities. High leadership, low management responsibilities allow time, freedom and autonomy to deliver exceptional customer (Client & Candidate) management, client development, customer experience and manage all aspects of the vacancy lifecycle management. For some, the Principal Consultant role is a “career anchor” they are in it the long-term and focus on mastery because they enjoy billing, high commission and exciting activities that accompany the role without being held back or restricted by people management. For others, once mastery is achieved it is a springboard into management roles, proving they can combine top performance and leadership with team contribution. The Opportunity: Deputising for the Head of Business or Business Manager, a Principal Consultant benefits from perfecting / mastering all aspects of what it takes to be a high performing recruitment consultant (and all the trust, freedom, accolades and financial reward that comes with it). They are afforded the opportunity to develop advanced leadership skills and exposure to business management /operations activities that would path the way / stepping stone to one of several career directions within the group (depending on their strengths, aspirations and how that aligns to the wider business strategic goals). As an expert within their field in all aspects of recruitment consulting, Principal Consultants are masters of their craft and held in high regard by their peers. They are an example to which other recruiters aspire to. About Ford & Stanley Group Ford & Stanley Talent Services Group comprises specialist teams covering talent acquisition from Shopfloor to Boardroom, and wider Talent Solutions comprising Integrated services supporting the employment lifecycle, Leadership Development, Performance Coaching & Mental Fitness Support amongst other talent-related services. The Ford & Stanley client base comprises over 150 employers from start-up & SME through to large corporate organisations across 6 specialist sectors spanning the UK, Europe and North Americas. A significant proportion of our turnover is carried out within the rail sector where the company is recognised as a key player. Group growth will be realised by growing the company’s sphere of influence in fledgling sectors, whilst increasing market share within the rail sector which still has significant growth headroom. With Head Offices based in Pride Park, Derby, Ford & Stanley is privately owned, has c.60 employees, £25million turnover, has averaged 18% annual growth since inception, and to date been awarded 6 major multi-year contracted recruitment partnership agreements with UK and international organisations. Team loyalty is consistently high with the current average length at recruiter level being 3.2 years, within support functions is 3.1 years, 6.5 years at middle management level and 13.3 years at director level. Our team culture is inclusive and highly supportive, and our mission of creating ‘10 million Better Workdays’ is very much central to how the business operates. We are environmentally active and run our own conservation meadow as part of this. For a deeper insight into our culture, mission and values please visit our . The Role: The Principal Consultant sits between a Managing Consultant and Business Manager - a role that blends top-level billing expertise with elements of mentorship, strategy, and business development through client development and new sales activity. A Principal Consultant is expected to be a top biller, client advisor and role model, with the credibility to influence both clients and colleagues, often shaping the companies growth direction while maintaining strong individual results. High-Level Billing & Quality Delivery Consistently generate strong personal revenue and financial contribution Manage senior or complex client relationships Deliver low volume, high-value search assignments Uphold the exceptional key performance indicators such as shortlist coverage, CV to Interview, worked to offer and worked to filled ratios Client Development & Strategy Act as a trusted advisor to clients, going beyond “filling jobs” to talent advisory Win new business and grow key accounts through consultative selling. Identify opportunities in the market and position the company as a thought leader within its specialist sector Instead of simply filling roles, you are building client partnerships that generate repeat business, increase exclusivity and position you and the company as a strategic partner, not a just supplier Deputising for Head of / Business Manager in event of client or candidate misunderstandings, disagreements or anticipated risks. Mentorship & Team Contribution Mentor junior and mid-level consultants (without necessarily holding formal management responsibility) Share market knowledge, techniques, and best practice “Set the bar” for quality, process and professionalism within the team Thought Leadership & Market Expertise Be seen as an expert in a specific sector or discipline Lead Generation & Market Intel Follow Up Review, triage and action leads provided by the research teams Proactively initiate and nurture leads / spot opportunities and follow up such as: Candidates leaving post / back fill opportunities Market Intelligence / News articles Live advertised vacancies Where else candidates are interviewing Existing network intel Sales & Business Development Aspects and not the core of the role are that of undertaking warm new business development activities that include: Securing referrals from existing contacts, clients and candidates for new business opportunities Relationship and solution based sales not transactional Converting candidate relationships into new client relationships Completing smart and proactive candidate marketing activities using identified most placeable candidates Represent the business at hosted and industry networking events / socials Following up and conversion of leads in a warm and professional (non-cold sales) manner Strategic Account Management Deepening relationships with existing clients (not just HR, but hiring managers, project directors, executives). Scheduling regular review meetings to assess performance and uncover upcoming hiring needs. Identifying opportunities and act to expand into other departments or functions. Relationship Building Outside of Active Hiring Regular check-ins even when there are no live vacancies Inviting clients to networking events, industry conferences, or social functions Building trust so that when hiring needs arise, the consultant is the first call Team/Leadership Contribution Coaching junior consultants on how to approach client development Leading by example in opening doors and winning new business Input to the strategic group client list and long-term growth accounts Delivery & Process • Undertake all aspects of the vacancy lifecycle to an exemplary standard. Headline milestones of each search onboarded to include but not limited to: Pre-Market Research & Salary Benchmarking Situational Discovery (Role scoping meeting with hiring manager) Assignment brief & Timescales for delivery plan communicated back to the client Candidate Opportunity Brief Build Advert Draft + Social Media Campaign Design Longlisting activities Targeted Headhunting Campaign LinkedIn Project Search & InMail Design Immediate Network Approach / Known Candidates Shortlisting & First Engagement/Approach to candidates (Opportunity Pitch) Mid-Search Update & Provision of Market Intelligence to client hiring manager Full Candidate Discoveries of all shortlisted candidates Profile/CV write up with notes and recommendations as to suitability aligned to brief Shortlist Presentation (min. 5 options) to client with recommendations to interview all Interviews Organised + Interview preparation call with candidates Final Stage Interview confirmations + Pre Close & Sounding Board Positioning Offer of employment presented to candidate + SoundingBoard Offer management, negotiations and secure acceptance HR Starter Pack provided to client to generate contract & offer letter Post Resignation Debrief & Start Date Confirmed Mid notice check in / mid notice coffee booked for candidate & client First day client check in & candidate good luck text Winning Shortlists – Responsible of ensuring every search is completed using ALL Tools at their disposal to produce a winning shortlist and a 100% CV to interview ratio. Tracker Search & Longlist Job Board Search & Longlist Internal referrals Advert Response LinkedIn Recruiter Network by referral Direct Headhunting MPC / PCM – Responsible for ensuring consistent, professional MPC / PCM activities within the executive search business. Have watch dogs set up for in demand talent within your sector specialism on all platforms identifying who is a MPC and who is not (placing value on time). Complete candidate discoveries on the MPC, write up and introduce the candidate to companies where the candidate is likely to be of interest. Research companies that have live requirements that match the candidates’ skills, experience and interest. Ensuring shortlist ‘top up’ (when applicable) after an MPC is taken forward to interview. Essential Hard Skills (Skills & Experience) · Demonstratable experience of successfully growing and expanding relationships and commercial opportunities across a portfolio of clients. · Demonstrable track record of hitting / exceeding quality metrics and financial targets · Exceptional consulting skills within recruitment discipline (Permanent or contract) with high quality performance metrics such as CV to interview, worked to filled. · Represented their organisation well at trade shows, networking events with demonstrable ROI · Minimum of 5 years as a high-performance recruiter (within any sector of discipline) · Live within a daily commutable distance of HQ, Pride Park, Derby Essential Soft Skills (Attributes & Behaviours) · An engaging, passionate and confident individual able to build rapport within warm and cold relationships · An articulate, confident communicator both internally and externally. · Proactive, hungry and energetic personality. · Problem Solver, decisive with no task too big, no task too small mindset. · Highly driven, self-motivationed and desire to have their name synonymous with the ability to deliver high-level commercial and relationship results. · Exceptional negotiator demonstrating high levels of emotional intelligence. Working Arrangements & Location: At Ford & Stanley Talent Services Group, we have a proudly in office policy which has been pivotal to our exponential growth and success. Ford & Stanley operates as a business ‘eco-system’, with each team member symbiotically supporting and relying on the other for their experience, learning opportunities, in-the-moment knowledge sharing and motivation when we need a lift. Whilst we operate proudly in office, we also recognise that our staff have busy lives and on occasion require flexibility. What is paramount, is we are in office when our colleagues and customers need us to be. This is crucial to individual career development, needs of our customers (candidates and clients) and the continued business growth. Our offices are based on Pride Park, Derby. Working Hours: 8:30am to 5:30pm, with a 4:30pm Friday finish. Interview Process: Initial discussion with Group Sales & Commercial Director. Introductory, informal conversation. 1st Stage Interview. Introductory discussion with the Group Chairman - an open conversation about the organisation, its values and culture. Followed by a formal interview with the Head of and Director of the business unit. Open Q&A. Office tour, meet some relevant people for casual, open conversation. Final Stage. Face to face with the Group Commercial Director and two potential future colleagues, this will include a 3 slide presentation: Why do you want to work for Ford & Stanley Talent Services Group Why would we be glad you joined the team Salary Banding: Low £40k Mid £42.5k Top £45k Package Car Allowance Uncapped Commission Scheme Pension: 4% employer / 5% employee (Opt in and out option) Holidays: 25 + 8 bank holidays Extended Christmas break & company shutdown Sell Holidays (Max 5) Life Assurance: 4 x Annual Salary Health Shield: Free Dental, Eyecare, Discount Gym, Massages etc Private medical care (3 years + service) 24/7 Confidential Mental Fitness & Performance Coach Access Fully expensed half year company away day Fully expensed iPhone Laptop + seamless connectivity to company infrastructure anywhere in the world Sickness: After probation – 10 days at full pay 10 days half pay Benefits: World Class Rated Leadership Training Clear progression route with structured quarterly PDRs and Individual Development Plans (IDP’s) built around your strengths Monthly / Quarterly team social budget Regular Company and Team Socials Access to industry-leading candidate sourcing and head-hunting software Fully stocked Beer & Prosecco fridges High-quality privately-owned offices Free parking Opportunities to volunteer at our privately owned Conservation Meadow where we plant trees for every placement ‘The first 7’ (years) company recognition experience £500 internal referral scheme. Ford & Stanley Talent Services Group Ltd is a Disability Confident employer that is committed to a policy of equal opportunities for all opportunity seekers. We shall adhere to such a policy at all times and will review on an on-going basis all aspects of recruitment to avoid unlawful or undesirable discrimination. We will treat everyone equally irrespective sex, sexual orientation, gender reassignment, marital or civil partnership status, age, disability, colour, race, nationality, ethnic or national origin, religion or belief or political beliefs and we place an obligation upon all staff to respect and act in accordance with the policy. Services advertised by Ford & Stanley Executive Search are that of an recruitment and talent advisory business

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Previous experience within customer service, sales support or a similar customer-facing role. Italian-speaking Customer Sales Advisor. Working as part of a friendly office-based team, you'll be responsible for managing customer enquiries, processing orders and supporting customers throughout their j

Do you have experience supporting customers in a busy, high-volume environment and enjoy solving queries from start to finish? Maxwell Bond is partnered with one of the UK's leading contractor payroll providers who are looking for a Customer Care Advisor to support contractors with everything from o

Firstsource specializes in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes. In this role you will support customers across specialist finance journeys, including Volu

Requirements of the Customer Care Advisor:. An iconic luxury jewellary brand is hiring a bilingual French Customer Service Advisor at their Central London head office. This is a fantastic opportunity if you have worked in Customer Service or Customer Care seeking a challenge offering more variety us

Seeking a temporary Customer Service Advisor for a fashion retailer in Nottingham, with a salary range of £28,000 to £32,000 per annum.

Responsibilities of the Customer Sales Advisors - Live Chat:. Requirements of the Customer Sales Advisors - Live Chat:. We are recruiting Customer Sales Advisors - Live Chat (up to 3 positions) to join a busy live chat sales team based in Exeter.

Provides excellent customer service, manages orders, client accounts, and coordinates deliveries, requiring fluency in Spanish and Italian.

Customer Relations Advisor sought by a housebuilder to manage customer aftercare, ensuring professional handling of inquiries and issues. Responsibilities include championing the customer journey, managing complaints, and maintaining records.

Customer service role for a Dutch speaker in Kettering, UK, focusing on Dutch-speaking clients and coordination.

We are currently recruiting for a Customer Service Advisor role on behalf of a global outsourcing client in Ringwood. You'll be for a well known brand acting as the first point of contact for a range of customer queries.

Customer Service Advisor needed to solve customer broadband tech issues via phone, no prior experience needed, training provided.

Seeking a Customer Support Advisor for a hybrid role in Belfast, handling inquiries via social media and email in English and Dutch. Requires flexibility and customer service experience.

Handles inbound customer contacts, processes orders, and resolves queries via phone, email, and social media.

Seeking a Customer Service Advisor for EE's Home Connections Team in Stoke-on-Trent. Role involves guiding new customers, resolving initial queries about product setup and bills.

Assisting customers with water bills, refunds, payment plans, and resolving water supply problems, ensuring customer satisfaction and meeting targets.

Customer Service Assistant role involving mortgage product support, handling inbound calls, making decisions, and providing positive customer experiences.

Customer service role for a Dutch speaker in Kettering, UK, focusing on Dutch-speaking clients and coordination.

Customer Service Advisor benefits: * Uncapped commissionTraining is included to prepare you for this roleCustomer Service Advisor role:This team sell products to new and existing customers which includes Mobile, Sim contracts, tablets, laptops, smart watches, home Broadband, TV, 4G Wi-Fi (Mobile and