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Hybrid working, will be required in the office three days a week. \n • To provide a highly specialised Housing and Welfare service on all matters relating to Housing, Housing rights in accordance with the homelessness legislation, income maximisation, promotion of welfare benefits, protection of welfare rights and the delivery of increased prosperity and wellbeing to customers across the borough in accordance with policy, procedure and objectives. \n • To support the delivery of joint working and externally funded projects and initiatives within the service and with other partner agencies/stakeholders. \n • To represent customers in Tribunals and/or Court Hearings in relation to Housing and Welfare matters. • To deliver a progressive and responsive service to customers, partners and stakeholders. \n Reference 1754884 \n If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to Beth@essentialemploy.co.uk quoting the reference number. \n Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer. \n All our roles may be subject to pre-employment checks including references so please be prepared. \n You can also follow us at Twitter/Facebook/LinkedIn or via our website

Legal Secretary / Legal Assistant \n Child Care Public Law Team | Walsall | Full-Time | Competitive Salary DOE \n Are you an experienced Legal Secretary or Legal Assistant looking to make a genuine difference in people's lives? \n A respected and well-established law firm in the Walsall area is seeking a dedicated Legal Secretarial Assistant to join its busy Child Care Public Law Department. This is an excellent opportunity to become part of a supportive team that provides vital legal services to families and children involved in care proceedings. \n The Role \n Working closely with solicitors and legal professionals, you will play a key role in supporting a varied caseload and ensuring clients receive a professional and compassionate service throughout their legal journey. \n Key responsibilities include: \n\n • Managing urgent correspondence and court documentation\n, • Preparing and submitting Legal Aid applications and administration via CCMS\n, • Electronic diary and case management\n, • Liaising with experts, social workers, psychologists, and other professionals\n, • Compiling and managing electronic court bundles using software such as Bundledocs\n, • Opening new files and carrying out conflict checks\n, • Preparing files for billing and closure\n, • Scanning, filing, and maintaining accurate case records\n\n About You \n To be successful in this role, you will have: \n Previous experience within a Child Care/Public Law or Family Law environment (minimum 1 year preferred) \n Strong typing and administrative skills with excellent attention to detail \n Experience of legal aid applications and billing processes \n Knowledge of care proceedings, court processes, and bundle preparation \n A compassionate and empathetic approach when dealing with vulnerable clients \n Excellent organisation skills and the ability to manage competing priorities \n A positive, team-focused attitude and commitment to delivering exceptional client service \n What's on Offer? \n\n • Join a highly regarded and growing legal practice\n, • Meaningful work supporting vulnerable children and families\n, • Friendly and collaborative team environment\n, • Opportunities for professional development\n, • Competitive salary dependent on experience\n, • Full-time hours: Monday to Friday, 9:00am to 5:00pm\n\n If you're a motivated legal support professional looking for a rewarding role within Child Care Public Law, we'd love to hear from you.

Job Title: Insurance and Risk Lead \n Grade/Salary: Band I, SCP 44-47 (£55,609- £59,025 per annum) \n Contract Type: Permanent, Full-time \n Hours: 37 Working Hours per week – flexible working \n Location: Sandwell Council House, Freeth St Oldbury B69 3DE \n Hybrid working (you will be expected to work at least three days a week from a council building) \n \n \n The insurance team provides the insurance service for the Council, Sandwell Children’s Trust, Kore Sandwell and the West Midlands Fire Service, including the procurement of insurance, a full claims handling service and the management of the Council’s risk management processes. \n \n This role provides an ideal opportunity for someone seeking to advance their career in a team that with a strong customer focus including dealing the procurement of insurance cover for the many activities that the Council undertakes, alongside dealing with a wide range of insurance claims and all while delivering an effective and efficient service. \n \n \n Brief Job Summary: \n We will be seeking your help in the planning, preparation and delivery of the Council’s insurance programme, including writing specifications and carrying out tender exercises and annual renewals for external insurance provision. \n \n You will also oversee the handling of all claims including civil claims made against the Council and all other claims related activity including, handling sensitive and complex investigations within agreed timescales, claims handling/negotiation and litigated claims matters, the signing of legal documentation/court documents and the management and monitoring of third-party claims costs negotiations across all areas of the business and client base. \n \n You will play a key role in helping maintain the Council’s strategic risk register and ensuring that risk management processes are embedded across the Council. \n \n To be confident in discussing with senior management the progress and management of claims made against the Council and the progress of the insurance programme. \n \n Also to take responsibility in forming an opinion and reporting both verbally and in a written professional format to senior management and members on control issues and risk mitigation strategies. \n \n \n We would be looking for you to already have the following essential requirements: \n\n • Professional risk or insurance qualification (such as the Associate of Chartered Insurance Institute or Dip CII)\n, • Substantial previous experience in a management position with significant experience of public liability insurance claims at a senior level and tender and renewal of large insurance programmes for property, motor and casualty cover.\n, • Full knowledge and understanding of insurance policies, conditions, endorsements etc.\n\n \n \n Why join Sandwell Council? \n \n At Sandwell Council, our work has a real impact. You will be joining a values-led organisation that is committed to improving outcomes for local people, supporting staff development and working as one team across services and partners. \n \n To find out more, please visit our careers page: We Are Sandwell – We Are Sandwell \n We were also awarded the most improved council at the recent Local Government Chronicle awards. \n \n \n How to apply \n If you are interested in the role, please submit a CV and a supporting statement setting out your main motivation for applying for the post to narinder_phagura@sandwell.gov.uk before 28 August 2026. \n \n Interviews are planned to be held week commencing 14 September 2026. \n \n To help support the recruitment a psychometric test of personality traits will also form part of the application process. \n \n We reserve the right to close vacancies prior to their advertised date if we receive a large number of applications. Therefore, you are strongly advised to submit your CV as soon as possible. \n \n \n If you are an internal candidate and currently at risk, please let the recruiting manager know. \n If you wish to apply as Care Leaver or a Disability Confident candidate, please make sure to state this when submitting your CV. \n If you have a disability and require assistance in submitting your CV, please contact narinder_phagura@sandwell.gov.uk \n Click here to find out more about our One Team Framework: Values and Behaviours \n https://www.sandwell.gov.uk/WeAreSandwell/council/story \n #WeAreSandwell

Job summaryThe Trust is looking to build a reserve pool of Call Assessors for our 999 control room in Brierley Hill for vacancies that may arise over the next 12 monthsPlease note, this advert is predominantly weekend & unsocial hours working onlyApplicants must be fully flexible and be able to work full rotational shiftsFull & part time positions are available - a minimum of 25 hours per week is requiredSuccessful applicants will work within a team providing health related services to patients supported by a robust clinical assessment toolYou will be responsible for providing a high quality call handling response to all calls as laid down in national guidance and organisational procedures, through a clinically triage computer based systemApplicants must have a minimum of 5 GCSEs at Grade C or above which must include English. As part of the recruitment process you will be required to undertake assessments relevant to the postTraining for this post is completed on a pass or fail basis and applicants must be able to commit to 6 weeks full time training including 2 weeks (equating to 37.5 hours per week) of mentorship. The initial 4 weeks training is usually completed Monday to Friday 0800 - 1600 or 1600 - 0000 hours. Please note, training may be at Brierley Hill or Staffordshire.Please note that due to the banding of this post the Trust is unable to provide sponsorship to work for this role, in order to be eligible to apply you must have current right to work in the UK statusMain duties of the jobAssessments will take place on Sunday 13th SeptemberWest Midlands Ambulance Service University NHS Foundation Trust is committed to creating an inclusive, supportive, and accessible workplace for everyone where our colleagues feel empowered to succeed.Each person plays a vital part to ensuring our organisation meets the differing needs of our communities ultimately enabling us to save lives. We acknowledge that a workforce that reflects the communities that it serves provide better patient care and we are therefore looking for self-motivated, enthusiastic people from all backgrounds that care about making a difference to our patients.We are committed to diversity and inclusivity at all levels. We are proud to have maintained Disability Confident Leader status and as part of our commitments to this we guarantee to invite all applicants who meet the essential criteria for a role to attend assessment or interview. If you have a disability or learning difficulty, and prefer to disclose it, please feel free to do so in your application. You can also contact the Recruitment Team via email at recruitment@wmas.nhs.uk if you wish to have a confidential discussion. We use this information, with your permission, to ensure you are fully supported during the recruitment process.About usThe Trust is proud to hold the Silver Award for a Dyslexia Friendly workplace and are committed to supporting our Armed Forces community and have signed up to the Step Into Health initiative. We welcome applications from Armed Forces Veterans and Service leavers.This position involves a regulated activity and will require an Enhanced Disclosure & Barring Service check. The disclosure will, where appropriate to the role, include information against the Independent Safeguarding Authority barred lists for working with children, adults or bothWhere a Disclosure & Barring Service (DBS) check is required for the post, all applicants are required to cover the cost of the check.The cost of an enhanced check is 55.76 and is payable to our online provider at the time that the DBS application is submitted. Upon receipt of your DBS you will then be required to sign up to the DBS online update service.We do endeavour to respond to all candidates on an individual basis. Therefore we do ask for your co-operation and patience whilst the short listing process takes place. After the closing date please ensure you check your emails (including junk mail) regularly as contact is usually made via this method.DetailsDate posted19 August 2026Pay schemeAgenda for changeBandBand 3Salary 25,760 to 27,476 a year plus the relevant unsocial hours as per section 2 ContractPermanentWorking pattern Full-time, Part-time Reference numberC9217-088-26-27Job locationsAmbulance HeadquartersWaterfront Business ParkBrierley HillWest MidlandsDY5 1LXUnited KingdomJob descriptionJob responsibilitiesResponsible for the receipt and processing of urgent & emergency calls from the general public. Analysing a patients condition and situation to obtain an appropriate NHS Pathways category and relevant response. Alternatively your call will be processed where no response is required.Ensure that the Call Connect response targets are met with accuracy and efficiency to the highest standards possible.Responsible for the receipt and processing urgent & emergency response calls from other emergency services, medical staff and other professional bodies. Processing the calls under appropriate NHS Pathways category and protocols to obtain the correct end disposition. Responsible for the receipt, processing and taking necessary action for misdirected calls from the operator for other emergency services or for third party callers who require an ambulance in another area. Responsible for the receipt and processing specialised emergency calls such as: Birmingham International Airport, Air Operations, Prison, bomb incidents, police RVP, chemical incidents and a major incident. While processing a call responsible to assess a patients condition while they wait for an appropriate response, giving life saving first aid advice where appropriate. Advice given includes but is not limited to: CPR (cardiac pulmonary resuscitation), childbirth, haemorrhage control, airway maintenance, choking, convulsion, burns, flushing chemicals and amputations. While processing a call, responsible to identify any scene safety issues and take appropriate action in cases of entrapments, assaults, chemical incidents, industrial incidents, violent, intoxicated and psychiatric patients. To reassure patients who have mental health problems or who are vulnerable. To update controller and ambulance crews with relevant changes. Processing requests for an emergency ambulance by operating a computerised system and in the event of computer failure a manual system using operational and Pathways guidelines.To work at the alternative control room as well as the existing control room in the event of computer and telephone failure or as required by management. Responsible for the receipt and processing routine urgent removal calls from medically trained staff and social workers. To arrange ambulance transport using working practices, hospital contracts and procedure guidelines for hospital admissions, hospital transfers, neonatal transfers, hospice admissions and discharges, final journey discharges, mental health admissions and patient transport services. To triage doctors admissions and upgrade life threatening conditions. To refer non-routine requests to the supervisor or Duty Officer.Responsible for the receipt and processing general enquiry calls from the general public, ambulance crews, other emergency services, medical staff and other professional bodies. To process these calls using set protocols and working practices. These calls include: doctor visits; patients death confirmation details; case enquires; request from police for tapes; liaising between ambulance crews and the controller; answering press enquiries. Referring non-routine enquires to the Supervisor, Press Officer, Logistics Manager and Duty Officer.Responsible for making outbound calls to other professional and the general public adhering to working practices and protocols. These include: re-contacting callers to check on a patients address and condition; contacting relatives with sensitive information; querying other professionals; alerting hospitals; arranging breakdown recovery for ambulances; out of hours mortuary; information from poison control; midwifes for home birth; reporting incidents to other emergency services; contacting telephone service providers; and paging medics.Attend any training courses, which are required for the job. To undertake ongoing training and development to supervisor, responder desk and divisional controller. To keep up to date with changing procedures and protocols.If necessary appear in court and give evidence about a taken telephone call.To pass information to the Locality/Trust PR Officers in accordance with the SOPs as agreed with managers.Demonstrating own duties to visitors. Represent the West Midlands Ambulance service in mock exercises and demonstrations.Participate in trials relating to the job when necessary.Adheres to Data Protection Act, Caldicott Guidelines, Health and Safety, Quality Management Systems and West Midlands Ambulance Service NHS code of conduct and general procedures.Identifies and reports IT related problems on computer software and workstations.Perform any other reasonable duties, of either a higher or lower rank, as may be assigned from time to time by your Line Manager Job description Job responsibilitiesResponsible for the receipt and processing of urgent & emergency calls from the general public. Analysing a patients condition and situation to obtain an appropriate NHS Pathways category and relevant response. Alternatively your call will be processed where no response is required.Ensure that the Call Connect response targets are met with accuracy and efficiency to the highest standards possible.Responsible for the receipt and processing urgent & emergency response calls from other emergency services, medical staff and other professional bodies. Processing the calls under appropriate NHS Pathways category and protocols to obtain the correct end disposition. Responsible for the receipt, processing and taking necessary action for misdirected calls from the operator for other emergency services or for third party callers who require an ambulance in another area. Responsible for the receipt and processing specialised emergency calls such as: Birmingham International Airport, Air Operations, Prison, bomb incidents, police RVP, chemical incidents and a major incident. While processing a call responsible to assess a patients condition while they wait for an appropriate response, giving life saving first aid advice where appropriate. Advice given includes but is not limited to: CPR (cardiac pulmonary resuscitation), childbirth, haemorrhage control, airway maintenance, choking, convulsion, burns, flushing chemicals and amputations. While processing a call, responsible to identify any scene safety issues and take appropriate action in cases of entrapments, assaults, chemical incidents, industrial incidents, violent, intoxicated and psychiatric patients. To reassure patients who have mental health problems or who are vulnerable. To update controller and ambulance crews with relevant changes. Processing requests for an emergency ambulance by operating a computerised system and in the event of computer failure a manual system using operational and Pathways guidelines.To work at the alternative control room as well as the existing control room in the event of computer and telephone failure or as required by management. Responsible for the receipt and processing routine urgent removal calls from medically trained staff and social workers. To arrange ambulance transport using working practices, hospital contracts and procedure guidelines for hospital admissions, hospital transfers, neonatal transfers, hospice admissions and discharges, final journey discharges, mental health admissions and patient transport services. To triage doctors admissions and upgrade life threatening conditions. To refer non-routine requests to the supervisor or Duty Officer.Responsible for the receipt and processing general enquiry calls from the general public, ambulance crews, other emergency services, medical staff and other professional bodies. To process these calls using set protocols and working practices. These calls include: doctor visits; patients death confirmation details; case enquires; request from police for tapes; liaising between ambulance crews and the controller; answering press enquiries. Referring non-routine enquires to the Supervisor, Press Officer, Logistics Manager and Duty Officer.Responsible for making outbound calls to other professional and the general public adhering to working practices and protocols. These include: re-contacting callers to check on a patients address and condition; contacting relatives with sensitive information; querying other professionals; alerting hospitals; arranging breakdown recovery for ambulances; out of hours mortuary; information from poison control; midwifes for home birth; reporting incidents to other emergency services; contacting telephone service providers; and paging medics.Attend any training courses, which are required for the job. To undertake ongoing training and development to supervisor, responder desk and divisional controller. To keep up to date with changing procedures and protocols.If necessary appear in court and give evidence about a taken telephone call.To pass information to the Locality/Trust PR Officers in accordance with the SOPs as agreed with managers.Demonstrating own duties to visitors. Represent the West Midlands Ambulance service in mock exercises and demonstrations.Participate in trials relating to the job when necessary.Adheres to Data Protection Act, Caldicott Guidelines, Health and Safety, Quality Management Systems and West Midlands Ambulance Service NHS code of conduct and general procedures.Identifies and reports IT related problems on computer software and workstations.Perform any other reasonable duties, of either a higher or lower rank, as may be assigned from time to time by your Line ManagerPerson Specification Qualifications EssentialMinimum of 5 GCSEs at Grade C or above including English (or equivalent) - evidence will be required of qualifications Must be willing to commit to 4 weeks full time training plus 2 weeks of full time mentoring Skills and Knowledge EssentialExcellent communication skills with the ability to adapt and communicate effectively with callers who may be abusive, elderly, children, severely distressed, have language difficulties, etc Ability to work a range of shifts including days, lates, evenings, weekends, bank holidays Experience EssentialCustomer service experience Ability to work in a pressurised environment Visa Status EssentialMust be able to work in the UK without the need for sponsorship Person Specification Qualifications EssentialMinimum of 5 GCSEs at Grade C or above including English (or equivalent) - evidence will be required of qualifications Must be willing to commit to 4 weeks full time training plus 2 weeks of full time mentoring Skills and Knowledge EssentialExcellent communication skills with the ability to adapt and communicate effectively with callers who may be abusive, elderly, children, severely distressed, have language difficulties, etc Ability to work a range of shifts including days, lates, evenings, weekends, bank holidays Experience EssentialCustomer service experience Ability to work in a pressurised environment Visa Status EssentialMust be able to work in the UK without the need for sponsorshipDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer detailsEmployer nameWest Midlands Ambulance Service University NHS Foundation TrustAddressAmbulance HeadquartersWaterfront Business ParkBrierley HillWest MidlandsDY5 1LXUnited KingdomEmployer's websiteEmployer detailsEmployer nameWest Midlands Ambulance Service University NHS Foundation TrustAddressAmbulance HeadquartersWaterfront Business ParkBrierley HillWest MidlandsDY5 1LXUnited KingdomEmployer's website

Company description Housing Solicitor Increase your chances of reaching the interview stage by reading the complete job description and applying promptly. Salary: £53,090 - £56,253 per annum plus excellent benefits Location: Walsall, West Midlands Contract: Full Time, Permanent, 37 hours per week Closing Date: 21 August 2026 Interview Date: 27 August 2026 and 3 September 2026 We have an exciting opportunity in our Legal Team for an experienced Housing Solicitor to support and advise on housing related matters, housing condition claims and associated applications and claims. The ideal candidate will have experience of legal case management relating to housing matters eg tenancy breaches, anti-social behaviour and housing condition claims. Youll support the delivery of legal services to whg by providing advice and representation across a range of housing litigation matters. Working closely with the Housing Litigation Manager and wider Legal team, youll manage your own caseload while contributing to a collaborative, supportive environment. Job description Main job responsibilities: Managing a varied caseload of housing management matters including disrepair, rent possession, injunctions, tenancy succession and neighbourhood issues Preparing cases for court, drafting pleadings, witness statements and legal documentation Representing whg in hearings across the County Court, Magistrates Court and First-tier Tribunal Advising colleagues on legal risks, responsibilities and options relating to social housing Working closely with operational teams to support service delivery and case outcomes Ensuring compliance with legislation, court procedures, Civil Procedure Rules and professional standards Supporting knowledge sharing across the organisation, including informal guidance and updates on changes in law Required profile We're looking for someone who has: A law degree or other relevant professional qualification. Qualified Solicitor orFCILEX with 5+ years PQE, with experience of legal case management relating to housing condition claims, including drafting court applications, defences, witness statements, and with knowledge of the associated Civil Procedure Rules and Pre-Action Protocols. Experience of attending, presenting and advocacy in County Court hearings. A keen interest in social housing law, including an understanding of relevant legislation and case law. Excellent written and verbal communication skills, including the ability to explain complex legal concepts clearly to colleagues A collaborative attitude and be proactive in building strong working relationships. Experience in advising on and assisting with litigation, including casework and Court appearances. Experience of understanding and implementing Civil Procedure Rules Strong organisational and time management skills. Experience in court advocacy and case preparation. Good legal drafting skills Strong organisational skills, accuracy and attention to detail Proficiency using legal databases and MS Office suite Good research skills Committed team player and ability to adapt well to new challenges Ability to develop and sustain strong relationships with colleagues and third-party stakeholders The ability to show resilience when dealing with challenging situations. Keep up to date of any changes in legislation and court procedures. Maintain professional propriety when dealing with customers who may be in a state of distress during court proceedings. Experience of using a case management system (desirable) What we offer Whats in it for you? In return, you will receive a competitive salary, 27 days annual leave (plus Christmas shut down), a defined benefit pension scheme, health cash plan, a range of shopping and leisure discounts. We are output focused and flexible and believe in giving colleagues the right balance of autonomy and support to enable them to work to their full potential. xrnqpay Despite the high expectation for performance and delivery, we are committed to ensuring colleagues have a healthy work-life balance and able to work in agile ways which support them.

Do you have a passion for supporting people through the criminal justice process? Join our Witness Service as a Deputy Team Leader and play a vital role in ensuring witnesses receive high-quality, trauma-informed support that helps them feel informed, confident and prepared for court. Our competitiv

Pay: £18.35 per hour PAYE Hours: 37 hours per week Location: Hybrid – 3 days per week in the office Duration: 3 months initially with the potential to become a permanent position for the right candidate. We are looking for an experienced Housing & Welfare Officer to join a busy team delivering specialist housing and welfare advice and support to customers across the borough. This is an excellent opportunity for someone with a strong background in housing, homelessness prevention and welfare rights who is passionate about helping people maximise their income, secure suitable housing and improve their wellbeing. The Role Provide specialist advice on housing, homelessness legislation, housing rights and welfare benefits. Support customers with income maximisation and welfare rights. Deliver housing and welfare solutions in line with current legislation, policies and procedures. Represent customers at Tribunals and Court Hearings where required. Work collaboratively with partner organisations and support joint initiatives and externally funded projects. Deliver a responsive, customer-focused service that promotes independence and wellbeing. Essential Requirements Previous experience in a Housing & Welfare, Housing Options, Homelessness or Welfare Rights role. Good knowledge of homelessness legislation, housing law and welfare benefits. Experience supporting vulnerable customers with complex housing and welfare issues. Experience preparing reports, case records and supporting legal proceedings where required. Excellent communication, negotiation and advocacy skills. Ability to manage a varied caseload and work independently. Strong IT and case management skills. Working Pattern Hybrid working. Office attendance required 3 days per week. If you're looking for a rewarding opportunity where you can make a real difference to people's lives, we'd love to hear from you

Section Leader - Licensing Pay: £22.85 per hour Location: City of Wolverhampton Role type: Temporary City of Wolverhampton Council is looking for an experienced and motivated Section Leader - Licensing to join their Resident Services team. This is an exciting opportunity for a licensing professional or regulatory services leader who is passionate about delivering high-quality public services, leading teams, and driving continuous improvement. You'll play a pivotal role in ensuring that the Council's licensing functions are delivered efficiently, effectively, and in line with current legislation and best practice. Working closely with the Service Manager and key stakeholders across the Council, you'll lead a dedicated team, manage day-to-day operations, and help shape the future direction of licensing services across the city. About the Role As Section Leader, you will take operational responsibility for a key area of the Council's licensing function, ensuring services are delivered to the highest standard. Key responsibilities will include: Leading the day-to-day management, coordination and development of licensing services. Supporting the Service Manager in the effective delivery and continuous improvement of the service. Managing and developing a team, ensuring workloads are effectively planned and resources are deployed appropriately. Overseeing the processing of licence and registration applications, ensuring legal compliance, accuracy and efficiency. Preparing reports, correspondence and Licensing Committee papers. Attending and presenting at Licensing Committee meetings, stakeholder forums and other meetings as required. Monitoring performance, setting work programmes and driving service improvements. Keeping up to date with legislative changes, industry developments and regulatory best practice. Managing contracts and working collaboratively with partners and stakeholders to achieve positive outcomes. Representing the service in court proceedings where required. Supporting apprentices, students and colleagues through coaching, training and development.This role offers a varied and rewarding workload, providing the opportunity to make a real impact within a forward-thinking local authority. About You We're looking for a confident leader with strong regulatory or licensing experience who thrives in a fast-paced environment. You'll bring: Essential Requirements Degree-level education, equivalent qualifications, or substantial relevant professional experience. Experience working within licensing or a similar regulatory environment. Strong leadership, supervisory or management experience. Excellent written and verbal communication skills. Strong organisational and workload management abilities. Confidence using IT systems and managing information effectively. The ability to build positive working relationships with colleagues, elected members, partners and stakeholders. A proactive approach to problem solving and service improvement. The ability to work effectively under pressure and manage competing priorities. Desirable Skills and Experience Professional qualifications relevant to licensing, law, management or regulatory services. Experience leading service improvement projects or organisational change initiatives. Experience working within a large public sector organisation. Knowledge of licensing administration and committee processes. Project management qualifications or experience. If you do not hear back within 5 days unfortunately your application has not been successful. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention

Housing and Welfare Officer Walsall Contract £18.35 per hour Our client is looking for an experienced Housing and Welfare Officer 3 days on site. To provide a highly specialised Housing and Welfare service on all matters relating to Housing, Housing rights in accordance with the homelessness legislation, income maximisation, promotion of welfare benefits, protection of welfare rights and the delivery of increased prosperity and wellbeing to customers across the borough in accordance with Council policy, procedure and objectives. This is one of many roles we are recruiting for please visit our website colbernlimited co uk Hybrid working, will be required in the office three days a week. To support the delivery of joint working and externally funded projects and initiatives within the service and with other partner agencies/stakeholders. To represent customers in Tribunals and/or Court Hearings in relation to Housing and Welfare matters. To deliver a progressive and responsive service to customers, partners and stakeholders. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer

About the Role Walsall Council is seeking an experienced Children's Senior Practitioner to join its Safeguarding Service. This is an excellent opportunity for a skilled social work professional with strong experience across Child in Need, Child Protection, Public Law Outline, Care Proceedings, and Adoption. The successful candidate will provide effective help and protection to children, young people, families, and carers, while supporting the development of high-quality social work practice across the team. This role combines complex casework responsibilities with practice leadership, supervision, and mentoring of frontline practitioners. Key Responsibilities Undertake assessments, planning, interventions, and direct work with children and families. Manage a complex caseload involving CIN, CP, PLO, Care Proceedings, and Adoption work. Lead safeguarding investigations and attend strategy meetings, child protection conferences, reviews, and other statutory meetings. Complete high-quality assessments, reports, and court documentation within agreed timescales. Advocate for children and ensure their voices are central to planning and decision-making. Build effective working relationships with families, carers, partner agencies, and professionals. Act as a practice leader within the team, promoting excellent social work practice. Provide professional guidance, reflective supervision, and support to social workers and support staff. Support and mentor ASYE Social Workers and Child & Family Officers. Deliver group supervision sessions and contribute to a culture of continuous learning and reflective practice. Promote restorative and relational practice approaches, including motivational interviewing techniques. Work closely with Practice Development Coordinators to ensure consistency and quality across the service. Support the Team Manager in monitoring quality, performance, and service delivery. Assist with auditing, quality assurance, and oversight of practice standards. Use management information systems effectively to support performance and outcomes. Keep up to date with legislation, research, statutory guidance, and best practice developments in children's social care. Contribute to service improvement initiatives and the development of innovative practice approaches. Support multi-agency partnership working to improve outcomes for children and families. Chair and participate in key meetings and deputise for the Team Manager when required.Skills/Experience Qualified Social Worker. Registered with Social Work England. Significant experience within Children's Social Care. Strong background in Safeguarding, CIN, Child Protection, PLO, Care Proceedings, and Adoption. Experience supporting, mentoring, or supervising social workers. Excellent assessment, report writing, and court work skills. Full UK Driving Licence.This role is exempt from the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975. As this role is eligible for an Enhanced DBS check, applicants are required to declare any cautions and convictions that are not protected under current filtering rules. If you're an experienced Senior Practitioner looking for your next locum opportunity within a supportive and forward-thinking local authority, apply today

About the Role We are looking for an experienced, resilient, and passionate Registered Manager to lead our Transitional Home based in Walsall. This is an exciting opportunity to shape and develop a high-quality service that delivers outstanding outcomes for young people with complex emotional, behavioural, developmental, and mental health needs. We are seeking a leader with proven experience of managing services that support young people who present with complex risks and behaviours. The successful candidate will have a strong therapeutic and trauma-informed approach, be able to lead staff through challenging situations, and create a safe, nurturing, and structured environment where young people can thrive. Who We Are Universal Care Group is an established and growing private healthcare provider specialising in delivering high-quality support and care to children, young people, and young adults across the Midlands. We currently operate 28 services across the group, including CQC-regulated Transitional Services supporting young people aged 16–24 and Ofsted-registered Residential Children's Homes supporting children and young people aged 7–17. What You'll Be Doing • Leading the day-to-day management of the home, ensuring full compliance with CQC regulations, legislation, and company policies., • Creating and maintaining a safe, nurturing, therapeutic, and person-centred environment that promotes independence, wellbeing, and positive outcomes., • Leading, mentoring, and developing a skilled staff team through effective supervision, coaching, and continuous professional development., • Developing, implementing, and reviewing individualised care and support plans that meet each young person's needs and aspirations., • Building effective partnerships with families, local authorities, healthcare professionals, education providers, and multidisciplinary teams., • Maintaining high standards of safeguarding, quality assurance, governance, and risk management across the service., • Supporting young people's education, employment, health, emotional wellbeing, and preparation for adulthood., • Promoting meaningful activities, life skills, community engagement, and positive experiences that enhance independence and confidence. Complex Needs & Risk Management The young people supported within this home present with a range of complex neurodevelopmental, emotional, behavioural, and mental health needs. The Registered Manager will have demonstrable experience leading services that support young people with presentations including: • Autism Spectrum Disorder (ASD), including diagnosed and emerging presentations., • Emotional dysregulation and attachment-related difficulties., • Depressive disorders and complex mental health needs., • Self-harming behaviours and suicide or overdose risk., • Complex trauma and adverse childhood experiences. What We're Looking For Essential: • Level 5 Diploma in Leadership & Management (or willingness to complete within required timescales where applicable)., • Previous experience as a Registered Manager, Deputy Manager, or experienced Service Manager within a complex children's residential, transitional, or supported living service., • Demonstrable experience supporting young people with complex emotional, behavioural, developmental, and mental health needs., • Proven experience managing services supporting young people who present with high-risk behaviours, including self-harm, aggression, emotional dysregulation, safeguarding concerns, and complex risk management., • Strong understanding of Positive Behaviour Support, trauma-informed care, safeguarding, and therapeutic approaches., • Knowledge of DoLS, Mental Capacity Act, Court of Protection processes, restrictive practices, and associated legislation., • Excellent leadership, communication, organisational, and decision-making skills., • Ability to develop resilient, high-performing teams capable of supporting young people with complex presentations. If you are an experienced and inspirational leader with the skills, resilience, and passion to lead a service supporting young people with complex needs and high levels of risk, we would love to hear from you

4Recruitment Services are seeking a Housing & Welfare Officer to work for our client based in Walsall. Purpose of the role: To provide a highly specialised Housing and Welfare service an all matters relating to Housing, Housing rights in accordance with the homelessness legislation, income maximisation, promotion of welfare benefits, protection of welfare rights and the delivery of increased prosperity and wellbeing to customers across the borough in accordance with Council policy, procedure and objectives. To support the delivery of joint working and externally funded projects and initiatives within the service and with other partner agencies/stakeholders. To represent customers in Tribunals and/or Court Hearings in relation to Housing and Welfare matters. DUTIES AND RESPONSIBILITIES INCLUDE: To work with members of the public who are applying for housing or welfare benefits assistance from the Council, offering high standards of customer care at all times. To work effectively and efficiently to assess risk and escalate issues of concern, minimise customer-waiting times, reduce the number of missed and unanswered telephone calls and to maximise the resolution of all customer enquiries at the first point of contact. To prevent and resolve homelessness wherever possible by providing advice, support and information to those with housing need To assess the suitability of households for participation in the Council’s private rented sector access scheme (direct lettings) based on their present housing situation, income, support needs and other circumstances. To advise households looking for private rented sector accommodation in relation to their obligations as a tenant and to provide appropriate support and assistance in any efforts made to secure accommodation; including support and assistance in relation to the accurate and timely submission of Housing Benefit claims and the updating/completion of any other claim for welfare benefits. To make decisions on the outcome of individual homelessness applications in cases under Part VII of the Housing Act 1996 as amended, accepting or refusing duties as appropriate in accordance with statute, case law and the Homelessness Code of Guidance. In line with framework of statute law, Central government guidance, case law precedents, and other relevant legal instruments. To manage the assisted choice process for applicants who are assessed as having a priority for housing under the Council’s scheme of allocation and nominations. To make appropriate referrals to other agencies where the nature of their support needs requires a more complex level of intervention e.g. applicants with serious mental health issues, ex-offenders, entrenched rough sleepers and applicants with serious substance misuse problems. To be responsible for the nomination of applicants with sufficient priority for housing association and other accommodation (including long term temporary accommodation and private rented sector) in accordance with the Council’s scheme of allocation. To provide appropriate advice and information about welfare benefits and housing options to all callers requiring assistance. To provide an advice and information service to non-priority need applicants to assist them in their own efforts to secure suitable accommodation. To carry out full housing options interviews/assessments with all applicants threatened with homelessness, carrying out enquiries into applicants’ circumstances, checking and verifying documents where housing assistance is requested, providing advice and appropriate assistance including money advice to enable applicants to remain in existing accommodation or to source alternative affordable accommodation. To prevent and resolve homelessness wherever possible by negotiation with and/or between personal callers, their families, landlords, solicitors, financial institutions and other housing providers. ESSENTIAL REQUIREMENTS INCLUDE: Proven experience of working in line with Housing Legislation, Welfare Benefits, Housing and Council Tax benefit, money management, regulations and working practises. Proven knowledge and ability to interpret legislation and law and how it impacts customer service deliver. Proven experience of developing and maintaining good working relationships with a wide range of stakeholders. An ability to understand people and the complex nature of some of their interactions Enhanced DBS check Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy in further detail or any other vacancies, please contact our Team on (phone number removed) or email

Location: Rugby Pay: £17.18 – £18.85 per hour PAYE Contract: Temporary – 7 September 2026 to 18 December 2026 Hours: Full-time, Monday to Friday, 9:00am – 5:00pm Working Pattern: 4 days office-based / 1 day remote The Role We are recruiting for an experienced Housing Officer to join a busy Housing Services team in Rugby. This is a varied, customer-focused position responsible for providing a comprehensive housing management service to tenants. You will manage your own workload and work closely with residents, internal teams and external agencies to help sustain tenancies, resolve housing issues and provide a high-quality service. The position involves a combination of office-based work, home visits and estate visits, so candidates must be able to drive and have access to their own vehicle for work purposes. Key Responsibilities Provide a comprehensive housing management service to tenants Manage a range of tenancy and housing management cases Conduct home visits, estate visits and property inspections Support new tenants during the settling-in period Investigate tenancy breaches and take appropriate action Manage complaints relating to anti-social behaviour and neighbour disputes Prepare witness statements, case notes and evidence for potential legal action Process tenancy matters including mutual exchanges, succession and tenancy transfers Work with tenants experiencing difficulties to help sustain their tenancies Liaise with internal departments, Police, Social Services and other partner agencies Assist customers with income and expenditure assessments and refer to specialist services where appropriate Maintain accurate housing management records and prepare reports Undertake estate and health & safety inspections Attend court where required to provide evidence ### About You We are looking for someone who can demonstrate: Previous experience within housing, tenancy management or a similar customer-focused environment A minimum of 2 years' relevant customer-focused experience Strong communication skills, both written and verbal Confidence dealing with residents face-to-face and over the telephone Ability to manage challenging and sensitive situations professionally Good investigation and problem-solving skills Ability to manage your own caseload and prioritise effectively Good report writing and record-keeping skills An understanding of current housing issues Strong IT skills A flexible and customer-focused approach Experience of social housing, tenancy sustainment, ASB case management or local authority housing would be particularly advantageous. Essential Driving Requirement A full current UK driving licence is essential. You must also have access to a car and have, or be able to obtain, business-use motor insurance for work-related travel. A basic DBS check is required Pay £17.18 – £18.85 per hour PAYE, depending on experience. This is an excellent opportunity for an experienced Housing Officer or housing professional looking for a short-term assignment within a busy housing management environment

Hours: 37 hours per week, Monday to Friday Contract: Temporary – 24 August to 24 November 2026 Hybrid: 2 days per week in Walsall, including every Tuesday Driving: Full driving licence and access to own vehicle essential Interview: Microsoft Teams We are recruiting for an experienced Planning Officer (Development Management) to join a small and busy planning team in Walsall on an initial three-month contract. Priority will be given to candidates who are available immediately or at short notice. The successful candidate will primarily assist with new and reallocated householder and minor planning applications, pre-applications and associated appeals. The Role You will manage your own planning caseload and support the delivery of an effective Development Management service. Key responsibilities will include: Managing householder and minor planning applications Dealing with pre-application enquiries and providing planning advice Assessing planning submissions against relevant legislation and planning policy Undertaking site visits Preparing clear reports, recommendations and correspondence Carrying out consultations and statutory publicity requirements Negotiating with applicants, agents and other stakeholders Monitoring developments to ensure compliance with planning permissions Supporting planning enforcement matters where required Preparing statements and dealing with planning/enforcement appeals Representing the Council at meetings and appeals where required Managing your caseload to meet statutory and local performance targets The full specification confirms that the role can also involve investigating alleged breaches of planning control and preparing enforcement notices, statements of evidence and, where required, giving evidence at hearings, inquiries or court. About You We are looking for someone who has: Previous practical experience within Development Management, planning policy and/or planning enforcement Experience managing a caseload of householder and minor planning applications Good working knowledge of planning legislation Experience providing appropriate planning advice Ability to interpret scaled building drawings and development layouts Strong report-writing and communication skills Ability to manage your own workload and work to deadlines with minimal supervision Confidence dealing with applicants, agents, members of the public, colleagues and Councillors A planning-related degree or equivalent relevant planning/enforcement experience Full driving licence and access to a vehicle These are specifically identified within the Council's person specification. Working Arrangements The position is hybrid, but you must be able to attend Walsall two days each week, including Tuesday, which is the Planning Department's all-team office day. There may also occasionally be a requirement to attend Planning Committee or other public meetings outside normal working hours. £25.27 PAYE | 37 hours | 3-month contract If you're an experienced Planning Officer who can start at short notice and meet the Walsall hybrid requirement, please apply with your latest CV

Location: Wasall centre - no parking Hours: Monday to Friday, 9:00am - 5:00pm Are you an experienced Legal Assistant/secretary with a passion for supporting vulnerable clients? Do you thrive in a fast-paced environment and have experience in childcare or public law matters? If so, we'd love to hear from you. Our client, is seeking a dedicated Legal Assistant to join their established Care Team. This is an excellent opportunity to become part of a supportive and professional firm that is committed to delivering outstanding legal services to families and individuals involved in care proceedings. Candidates with previous experience in Child Care/Public Law are highly desirable. Experience within Family or Divorce Law will also be considered, as this provides valuable transferable knowledge. The Role As a Legal Assistant within the Care Team, you'll play a key role in supporting solicitors with a varied caseload, ensuring matters progress efficiently while providing a compassionate service to clients during challenging times. Key Responsibilities Monitoring and managing the urgent inbox, prioritising court orders, emergency applications and time-sensitive correspondence from local authorities and other professionals. Preparing and submitting Legal Aid applications. Managing Legal Aid administration, including uploading mandatory documents, funding requests and case updates via the Client and Cost Management System (CCMS). Electronic diary management and scheduling appointments. Accurate time recording. Scanning and uploading incoming post and legal documents onto the case management system. Liaising with independent social workers, psychologists, medical experts and other professionals to coordinate reports and formal instructions. Preparing, indexing and paginating electronic court bundles using software such as BundleDocs. Opening new client files and carrying out conflict checks in line with firm procedures. Preparing completed matters for final billing and file closure. About You To be successful in this role, you will have: At least one year's experience working within childcare/public law matters. Previous experience in a legal assistant or legal secretary role. Excellent IT skills with fast and accurate typing ability. Experience with Legal Aid applications and billing procedures. Knowledge of care proceedings, court processes and electronic court bundles. Strong organisational skills with excellent attention to detail. A professional, empathetic and compassionate approach when dealing with vulnerable clients. The ability to prioritise a busy workload and work effectively as part of a team. A genuine commitment to providing exceptional client care. What's on Offer? Full-time, permanent position. Monday to Friday working hours (9:00am - 5:00pm). Workplace pension scheme. Supportive and friendly team environment. Opportunity to work within a respected and well-established legal practice. Varied and rewarding role where you can make a real difference to clients during difficult times

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