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Customer Service Advisor - Social Housing Repairs & MaintenanceFull-Time, temporary 3-6 monthsBased in Kingston upon Thames£12.50 - £13.00 per hour, 40 hour week \n Are you an experienced Planner and Customer Service Provider? If so, we may be able to help you! \n We are working with a leading, UK contractor to find an experienced and proactive Customer Service Advisor to join their team, working on repairs and maintenance within social housing. This roles is a full time, temporary position, based in Kingston upon Thames. \n Ideally, you will have previous experience in customer service within the social housing or repairs sector, although candidates with transferable customer service experience and strong organisational and communication skills will also be considered. \n Planner / Scheduler Responsibilities: \n\n • Managing calls on system\n, • Managing operatives diaries\n, • General administration\n, • Planning repairs and maintenance requests to the relevant operative\n, • Ensure trade skill sets and location parameters are working effectively\n, • Liaising with operatives, tenants and the Client\n, • Document Control - Ensure worksheets are received and checked\n, • Work towards individual and client KPI's\n, • Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works\n, • Tracking and monitoring to completion\n, • Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules\n, • Organisation of external supply companies\n, • Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates\n, • Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and trades\n\n \n For your chance of securing this fantastic role please apply online now!

Kenneth Brian Associates are delighted to be recruiting on behalf of a successful and growing business based in Mitcham, who are looking to appoint an experienced Financial Controller. \n This role would suit someone who enjoys working within an SME, is commercially minded and isn't afraid to roll up their sleeves. The Role\n As Financial Controller, you will be responsible for the day to day management of the finance function, ensuring accurate financial reporting, maintaining strong financial controls and providing valuable commercial insight to the wider business. \n Key responsibilities include: \n\n • Producing accurate monthly management accounts across multiple companies\n, • Managing the month-end close, including journals, accruals, prepayments and balance sheet reconciliations\n, • Preparing consolidated financial information and managing intercompany accounting\n, • Leading budgeting, forecasting and cash flow reporting\n, • Monitoring working capital, including credit control, debtor performance and supplier payments\n, • Managing payroll and overseeing day-to-day treasury activities\n, • Ensuring compliance with VAT, CIS, HMRC and Companies House requirements\n, • Acting as the main contact for year-end accounts and external auditors\n, • Identifying opportunities to improve finance processes, controls and reporting\n, • Managing and developing a small finance team\n, • Supporting senior management with financial analysis and commercial decision making\nAbout You\n To be considered, you'll ideally have: \n\n • Previous experience as a Financial Controller or Senior Management Accountant within a multi-company environment\n, • Experience within the construction, engineering or building services sector\n, • Strong knowledge of group accounting, intercompany reconciliations and consolidations\n, • Practical experience using Xero\n, • A good understanding of CIS, project accounting, work in progress and job costing\n, • ACCA, CIMA or ACA qualification ideally but part-qualified or qualified by experience also considered\n, • Strong Excel skills and confidence working with finance systems\n, • Previous experience managing or mentoring finance staff\n, • Excellent communication skills with the ability to build relationships across the business\nWhat's on Offer?\n\n, • Salary of up to £65,000\n, • A varied and autonomous role with real influence across the business\n, • Friendly and supportive working environment\n, • Genuine opportunity to improve processes and make a lasting impact\n, • Long-term career prospects within a growing and ambitious organisation\n

\n Legal and Commercial Lead \n\n • Annual Salary: Competitive (to be discussed)\n, • Location: Epsom, Surrey, KT18\n, • Job Type: Full-time\n\n A leading provider of Technology Resource Solutions, as a Legal and Commercial Lead. This role is pivotal in managing all legal and commercial activities, ensuring operational efficiency and compliance across the business. If you're looking to leverage your legal expertise in a dynamic, technology-driven environment, this is the perfect opportunity for you. \n Day-to-day of the role: \n\n • Own the end-to-end contract lifecycle for group companies, clients, suppliers, and handle ad-hoc requests from initial review through to execution, renewal, and termination.\n, • Draft, review, negotiate, and finalise a wide range of commercial agreements including NDAs, MSAs, MPAs, Collaboration Frameworks, RFIs, SOWs, agreements, and amendments.\n, • Ensure contractual terms reflect agreed commercial positions, flow downs, and risk mitigation measures.\n, • Maintain and continuously improve standard contract templates in line with regulatory changes and business requirements.\n, • Act as the primary legal and commercial point of contact for client and supplier relationships, supporting negotiations and resolving contractual queries.\n, • Monitor contractual compliance and service obligations, escalating risks or breaches as required.\n, • Provide day-to-day legal and commercial support to sales, operations, finance, contracts, and compliance teams to enable efficient deal execution.\n, • Ensure all contracts and commercial activities comply with internal policies, regulatory requirements, and jurisdictional obligations.\n\n Required Skills & Qualifications: \n\n • Proven experience in an in-house legal role or commercial legal role, preferably within a commercial, operational, or compliance environment.\n, • Strong understanding of legal agreements, commercial risk, compliance, and legal operational efficiencies and best practices.\n, • Proficient with CRM systems, document management, reporting tools, and Microsoft Office suite.\n, • Skilled in relationship management across internal and external teams.\n, • Strong analytical, problem-solving, and investigative mindset with high attention to detail and accuracy.\n\n Benefits: \n\n • Competitive salary and benefits package.\n, • Opportunities for professional growth in a globally recognized company.\n, • Dynamic and innovative work environment.\n

Graduate I.T Recruitment Consultant - EMEA \n \n We are proud to provide bespoke, tailored solutions to both global and SME companies. We believe in working in partnership with our clients, as a natural extension of their in-house team and we provide an exceptional service and experience for our candidates. \n \n Key Responsibilities: \n \n\n • 360 Recruitment & Talent Delivery: Manage the entire recruitment process, from new business development and client relationship management to sourcing, screening, interviewing, and placing top technical candidates in both contract and permanent positions\n, • New Business Development: Proactively seek out and win new business, building strong relationships with potential clients in both established and emerging markets. Leverage your network and market knowledge to identify opportunities and convert them into long-term partnerships\n, • Client Relationship Management: Develop and maintain strong relationships with clients, ensuring their recruitment needs are understood and met with speed and accuracy. Ensure high levels of client satisfaction by delivering tailored solutions that meet client expectations\n, • Candidate Delivery: Use advanced sourcing techniques to attract high-calibre candidates quickly, ensuring the timely delivery of candidates to clients. Demonstrate a strong sense of urgency while maintaining a high standard of quality\n, • Technical Sourcing & Screening: Utilise your technical expertise to identify candidates who possess the right skills, experience, and cultural fit for clients' roles. Conduct in-depth interviews to ensure candidates meet technical requirements\n, • Managing Multiple Roles: Handle multiple roles simultaneously, ensuring the timely delivery of high-quality candidates to clients. Maintain strong organisation and attention to detail to meet deadlines.\n\n \n In Return \n \n\n • £25000-30000 + commission\n, • We provide a competitive base salary and an uncapped commission scheme\n, • High achievers lunch clubs and VIP annual trips\n, • Regular Lunch clubs and Team Socials\n, • Rewards for overachievement/Incentives\n, • Mentoring and training\n, • Company laptop + phone provided\n\n \n If this sounds like you and you match these criteria, then we would like to hear from you.

\n • Business: emap\n, • Brands: Property Week, AV magazine, Electronics Weekly, PTQ, Decarbonisation Technologies, Independent Retail News, DFNI Frontier, Motor Trader, Packaging News, Money Marketing, Mortgage Strategy, and Headline money.\n, • Base Location: East Croydon\n, • Employment Type: Full time, Permanent/ Hybrid\n, • Salary: £Competitive DOE + 35% Bonus\n\n \n Overall, Purpose of the Role: \n One of the most exciting roles in media and events is now available. Reporting to the Managing Director of Emap’s Emerald Division your role is to increase profits by producing, managing, and driving the growth of our events portfolio. You will be concerned with event creation, but will also have the events logistics, events marketing (Emerald), and delegate sales teams reporting to you. The brand commercial teams operate sponsorship sales, but you should be comfortable contributing to this and working in a ‘matrix’ environment. \n The role involves content and project management of a growing portfolio of events. Currently these are predominately conferences and awards, and in keeping with the pace of innovation in the events space, the Group Event Director will be a driving force behind diversifying into new events formats for an exceptional event experience. We deliver outstanding events for delegates and sponsors alike, at the same time delivering commercial success. The role of the Event Director is to bring together the team behind their vision and ensure full alignment between the quality of our events and commercial imperatives. \n \n Emap/Metropolis \n Emap is the business-to-business publishing division of Metropolis International, one of the leading media companies in the UK. You will be the Group Event Director of two of our five divisions, providing the events for some of the most interesting brands in business media. \n \n Key responsibilities: \n\n • Management of P+L for all events.\n, • Ownership of event research, validation, creative and production elements of both existing and new events.\n, • Team management.\n, • Strategic planning and vision for the future, understanding market trends, evaluating long term commercial potential, and reinforcing brand values.\n, • Part of wider Emerald division executive team managing across our business, the business revenues come from subscriptions, events, marketing solutions, and lead generation.\n\n \n Candidate profile \n\n • Ideally has worked in a media brand business, with multiple events, although we would be interested in candidates from pure-play events businesses. Your journey to Group Event Director could have come from any of the content, marketing, sales, or operations disciplines.\n, • Has launched events themselves and can demonstrate good experience of what it takes to make exceptional events happen.\n, • Excellent communicator with exceptional negotiation and influencing skills.\n, • Ability to lead a high performing team in a fast-paced environment, while working closely with others in a matrix environment.\n, • A proven track record of successfully developing individuals through first rate coaching and leadership.\n, • A problem solver who moves with pace and purpose.\n\n \n Core competencies: \n\n • Planning & organization.\n, • Setting content strategy, the vision, content direction, including new formats and features.\n, • Idea generation.\n, • Relationship building.\n, • Cost management.\n, • Ability to work at pace.\n, • Experience of coaching.\n, • Building a high performing team.\n\n \n Personal Attributes: \n\n • Professional and well- presented.\n, • Proven record of experience as an Event Director.\n, • Polite and articulate.\n, • Positive and enthusiastic attitude.\n, • Strong interpersonal skills.\n, • Strong drive and determination to succeed.\n, • Competitive and results oriented.\n, • Takes proactive approach to self – development, must demonstrate an interest in technological development.\n, • Initiative- taking and competitive nature.\n, • Appreciation of wider business strategies within EMAP and across the group.\n, • Problem solver\n\n \n The Brands you will be working with: \n \n Property Week: \n Property Week is the leading news magazine and digital news and intelligence service in the commercial and residential property market. Its audience of over 400,000 developers, agents, architects, lawyers, investors, occupiers, and suppliers such as prop tech companies rely on its high-quality news, analysis, and insight every day. Property Week currently has eleven events per year. \n \n AV Magazine \n The brand of choice for everyone involved in professional AV market. Its award scheme is the industry event of the year, with professionals from all over the world travelling to it. \n \n Electronics Weekly \n Over 150,000 design engineers worldwide look for the latest product and trend news in Electronics Weekly, its lead generation events are well known for their success. \n \n PTQ/ Decarbonisation Technologies \n Petroleum technology quarterly and its website ,Digital Refining, are a treasure trove of whitepapers and technology articles for the refining industry, its sister brand Decarbonisation Technologies works with industry to show the way to sustainable fuels and energy. Events take place in India. \n \n Motor Trader \n The most famous brand for everyone involved in the Automotive trade. It has five influential leading events per year. \n \n Independent Retail News (IRN) \n Thousands of retailers rely on IRN for product development and legal news, its award scheme brings independent outlets, multiples, and suppliers together. \n \n Duty Free News International (DFNI) \n A truly international brand reporting on the international duty-free industry, its events take place in Singapore, Barcelona, and Cannes. \n \n Packaging News \n Packaging News reports on developments across the packaging industry, it is famous for its leading position regarding sustainability in packaging, with a major conference and awards scheme in this sector. \n \n Quality Food Awards \n A year long programme, awarding hundreds of quality marks for food in the UK and Ireland. \n \n Money Marketing \n Money Marketing is a leading B2B publishing brand for UK financial advisers operating in a highly regulated environment. We currently have two conferences and a leading Awards gala dinner each year. \n \n Mortgage Strategy \n Mortgage Strategy is a leading B2B publishing brand for UK mortgage intermediaries and their suppliers. We currently have one annual conference and two leading Award gala dinners. \n \n Headline money \n Headlinemoney is a digital platform for UK financial journalists and financial services press teams and PR consultants. We currently operate the only dedicated awards to financial journalists. \n N.B. The role profile identifies the key responsibilities and competencies required in the role. It is not an exhaustive list of tasks that need to be completed. The Company reserves the right to amend the role profile as the role develops with the business. \n \n What we offer \n \n Learning & Development: \n At emap, we believe that employee learning and development are the key drivers of our success. To ensure continuous growth and meet the ever-changing demands of the workplace, we provide an environment that fosters continuous development for our employees. \n Our employees are encouraged to identify their areas of personal and professional development aligned with our strategic areas, including management development, health, safety & wellbeing, sales, event management, marketing strategy, editorial, and information technology. We have a structured framework designed to help equip our employees with the necessary knowledge, skills, and behaviours to excel in their job roles, contributing to achieving our organisational objectives. \n To support our employees’ career development, we have designed specialised programs, as well as other stand-alone role-specific and generic courses, under the emap academy. \n \n Benefits: emap is part of Metropolis Group. Together we are committed to providing a happy and healthy place to work, so we offer fantastic benefits and perks to our employees. \n\n • 25 days of annual leave, with the option to buy or sell additional days.\n, • One additional day of annual leave per year- Celebration Day.\n, • Health plan\n, • Life assurance\n, • Private virtual GP access\n, • Seasonal flu jabs available at the office.\n, • Continuous learning & development opportunities.\n, • In-house Excellence Awards and other innovation projects.\n, • Cycle-to-work scheme\n, • Discounted gym memberships\n, • Retail discount vouchers\n, • Rail season ticket loans\n, • Pension scheme\n, • One paid volunteer day per year\n, • Annual Summer & Winter Celebrations\n, • Work from home during August\n, • Income protection and more\n\n \n Privacy: Metropolis Group respects the privacy of every person for whom we have personal data. We comply with data protection legislation such as the Data Protection Act 1998 and the General Data Protection Regulation which regulates the processing of data and ensures that your data is processed fairly and lawfully, is kept secure and only that data necessary for any processing is kept. You can see our privacy policy at www.metropolis.co.uk/privacy. \n \n Diversity and Inclusion: We are an equal opportunity employer and value diversity and inclusion. All applicants will be considered for employment without attention to race, age, religion or belief, pregnancy and maternity, marriage and civil partnership, sex, sexual orientation, gender identity, national origin, or disability status. \n \n How to apply: Please submit your CV and covering letter. Due to the volume of applications, we receive, we are unable to give individual feedback at the application stage, however if you are successfully shortlisted, you will be contacted within 10 working days of your application.

Location: Croydon, UK (hybrid — 3 days in office, 2 days WFH) \n Reports to: CEO \n Compensation: £65,000+, depending on experience \n Target start: ASAP — no fixed start date set \n \n About Us \n \n Hozah is a tech-led, award-winning company driving change in the parking industry and reimagining urban mobility. Our platform automates parking operations end-to-end enforcement, payments, signage, and customer experience for landowners, operators, and local authorities, replacing manual, paper-based processes with software. Our mission is simple but powerful: to transform parking into a seamless, automated experience, paving the way for smarter, more sustainable cities. With recent recognition as PayTech Company of the Year, a place among Deloitte's Top 50 Fastest Growing Tech Companies in the UK, and significant VC/PE investment, we're scaling rapidly. \n \n Role Overview \n \n You will own recruitment at Hozah in its entirety. You’ll choose and own the ATS, set the interview standard across the business and hold every hiring manager to it, regardless of seniority. You’ll build the hiring plan, take it to the exec team and own our ability to deliver against it. \n Hozah has around 50 employees today. Our forecast suggests we will grow to between 100 and 150 employees over the next four years. We know the path there will not be perfectly linear, but we do know that achieving that growth will require us to find and hire a significant number of exceptional people. You will own that challenge. \n This is a newly created role with real autonomy, authority and accountability. You’ll work directly with the CEO and alongside the Head of People and Development as a peer, with each role owning its respective area of the People function. You will have clear ownership of recruitment across the business, from defining vacancies and getting them to market, through direct sourcing, CV screening and initial interviews, to offer management and a smooth transition into onboarding. \n You’ll be the driving force behind Hozah’s recruitment activity. You’ll know where every vacancy stands, keep hiring managers moving, challenge delays or weak decision making and make sure candidates experience a process that is fast, consistent and representative of Hozah. \n You’ll also own our recruitment platforms, processes and data. Every live role should have a clear, accurate and current pipeline, giving the CEO, Head of People and hiring managers a view they can trust at a glance. \n This is not a role where you simply pick up requisitions and fill them. You will build the recruitment function, determine how Hozah hires and set the standard that the rest of the business follows. You will be accountable not only for delivering the people Hozah needs to grow, but for helping shape the business we become through the people we choose to bring into it. Every hire has an impact on our standards, our culture and our ability to perform, and you will play a central role in getting those decisions right. \n \n Key Responsibilities \n \n • Own recruitment across Hozah, taking accountability for the full hiring lifecycle, from headcount planning and role definition through to sourcing, selection, offer and successful handover into onboarding. \n • Build and deliver the company hiring plan, working directly with the CEO, Head of People and hiring managers to understand future requirements, prioritise vacancies and ensure the business has the people it needs to grow. \n • Set the standard for how Hozah hires, establishing consistent, high-quality interview and assessment practices and holding hiring managers at every level accountable for following them. We have a high bar for the people we bring into Hozah, and you will own protecting that bar, even when there is pressure to compromise. \n • Lead candidate attraction and direct sourcing, proactively identifying and engaging high-quality candidates through networking, LinkedIn and other relevant channels, rather than relying on applications. \n • Own the candidate selection process, including CV screening and initial interviews, ensuring candidates meet the required capability and performance standards before progressing through the business. \n • Own our recruitment technology, processes and data, including selecting and managing the ATS and ensuring every vacancy has a clear, accurate and current pipeline that leadership can trust. \n • Drive every live recruitment process forward, coordinating hiring managers, interviews, feedback and decisions, challenging unnecessary delays and ensuring candidates receive a responsive and professional experience. \n • Help shape the business Hozah becomes through the people we hire, recognising the impact every appointment has on our culture, standards and performance, and bringing judgement and challenge to every hiring decision. \n \n Who we're looking for \n \n • Demonstrable experience owning full-cycle recruitment in-house, ideally within a high-growth scale-up. \n • You've carried 12 or more live roles at once, across more than one function. \n • You can build credibility quickly with candidates and hiring managers at every level, and you are comfortable challenging senior people when a hiring decision or process is not good enough. \n • Highly organised, with experience managing multiple open roles simultaneously and keeping an ATS accurate and up to date. \n • Comfortable in a fast-paced SME environment where priorities can shift quickly. \n • Confident sourcing candidates directly via LinkedIn, job boards, and networking. \n • You've hired salespeople and you can explain how you assess them beyond "good energy". \n • You know your own KPIs, including reply rates, stage conversion, offer acceptance and time to offer, without opening a spreadsheet. \n • Experience recruiting across a mix of commercial, technical/operational, and support roles. \n \n What we offer \n • OTE of £75,000 - £85,000: A base of £65,000 - £75,000, depending on experience, with a £10k bonus based on the execution of the hiring plan and the success of the hires. \n • Hybrid working — 3 days in the office, 2 days from home. \n • A newly created role with real ownership and autonomy, reporting directly to the CEO. \n • The chance to build and shape our recruitment processes and employer brand from first principles as Hozah scales. \n • A strong, high performing culture, with genuine influence over how that culture develops as Hozah grows. \n • A fully refurbished, modern office, with a fully stocked kitchen, offering free breakfast and lunch, right next to East Croydon Station. \n \n Why Hozah? \n \n At Hozah, you'll play a pivotal role in a purpose-driven company at the forefront of urban mobility innovation. We foster a culture of collaboration, creativity, and positive impact, where your contributions help shape the future of smarter cities. If you're looking to make a real difference in transforming the future of mobility (and enjoy our friendly office dogs), we'd love to hear from you. Join us and be part of this exciting journey!

JOB TITLE: Legal and Commercial Associate \n REPORTS TO: Head of Legal Operations \n DEPARTMENT: Legal, Company Operations \n LOCATION: Penta Consulting Ltd, Oaks House, 16-22 West Street, Epsom, Surrey, KT18 7RG (on-site) \n \n ABOUT PENTA CONSULTING LTD \n \n At Penta Consulting, we believe technology reaches its full potential when powered by the right people. As a leading provider of Technology Resource Solutions, we connect businesses with top-tier talent to drive digital transformation and innovation. \n \n With over 25 years of experience, we’ve built a global reputation for delivering high-quality expertise across key areas such as software development, artificial intelligence, project management, cloud computing, cybersecurity, enterprise architecture, and data analytics. \n \n Our clients span the globe, relying on our team of specialists to deliver tailored, impactful solutions. We’re proud to be a trusted partner in helping organisations stay ahead in a rapidly evolving digital landscape. \n \n If you're looking to join an award-winning, forward-thinking, and solution-focused team, Penta Consulting is the place to grow your career. \n \n KEY STAKEHOLDERS \n \n Executive Management Team, Senior Leadership Team, Company Operations, Resource Operations and Professional Services. \n \n JOB PURPOSE \n \n The Legal & Commercial Associate is responsible for the day-to-day execution and delivery of all legal and commercial activities across the business, ensuring contracts, procurement, and compliance matters are managed efficiently, consistently, and in line with company risk appetite. \n \n Reporting directly to the Head of Legal Operations this role acts as the operational owner of legal and commercial workstreams, providing hands on support to sales, operations, finance, and compliance teams. The role is accountable for managing contract lifecycles, overseeing client onboarding and procurement, maintaining legal documentation, and ensuring contractual and regulatory obligations are met across all jurisdictions in which the business operates. The Legal & Commercial Associate is accountable for ensuring that legal and commercial operations are not only compliant, but operationally efficient, scalable, and supported by appropriate systems and automation. \n \n DUTIES & RESPONSIBILITIES \n \n Contract Management & Commercial Execution \n\n • Own the end-to-end contract lifecycle for group companies, clients, suppliers, and ad-hoc requests from initial review through to execution, renewal, and termination.\n, • Draft, review, negotiate, and finalise a wide range of commercial agreements including NDAs, MSAs, MPA’s, Collaboration Frameworks, RFI’s, SOWs, agreements, and amendments.\n, • Ensure contractual terms appropriately reflect agreed commercial positions, flow downs, and risk mitigation measures.\n, • Maintain and continuously improve standard contract templates in line with regulatory changes and business requirements, liaising with external counsel where necessary.\n, • Ensure all client and supplier documentation is valid, up to date, and aligned with internal regulatory requirements (KYC’s, credit checks, company certificates, licenses).\n, • Act as the primary legal and commercial point of contact for client and supplier relationships, supporting negotiations and resolving contractual queries.\n, • Monitor contractual compliance and service obligations, escalating risks or breaches as required.\n\n \n Stakeholder Support & Business Enablement \n\n • Provide day to day legal and commercial support to sales, operations, finance, contracts and compliance teams to enable efficient deal execution.\n, • Support the sales function by reviewing and negotiating client terms to facilitate timely deal closure while protecting the company’s commercial interests.\n, • Translate legal risk into clear, pragmatic commercial advice for non-legal stakeholders.\n\n \n Governance, Compliance & Risk \n\n • Ensure all contracts and commercial activities comply with internal policies, regulatory requirements, and jurisdictional obligations.\n, • Maintain accurate and up to date contract records, databases, and document repositories, flagging key dates, renewals, and expiries.\n, • Identify recurring risks or inefficiencies in contracting and procurement processes and recommend improvements.\n, • Support audits, internal reviews, and compliance initiatives as required.\n\n \n Team & Operational Support \n\n • Act as an operational escalation point for team members, providing guidance on legal or contract queries and process adherence.\n, • Support onboarding and training new team members on legal and commercial processes, templates, and best practices.\n, • Deputise for the Head of Legal Operations on routine operational matters when required.\n\n \n Automation, Systems & Operational Process Improvement \n\n • Own and continuously improve legal and commercial operational processes, ensuring workflows are efficient, scalable, and aligned with business growth.\n, • Identify opportunities to automate manual, repetitive, or high volume legal and commercial tasks, including contract lifecycle management, procurement onboarding, approvals, and renewals.\n, • Act as the departmental lead for systems and tools, including contract repositories, workflow tools, CRM integrations, and document management platforms.\n, • Develop and maintain standard operating procedures (SOPs), playbooks, and guidance for legal and commercial processes, ensuring consistency and audit readiness.\n, • Ensure automation and process changes continue to meet regulatory, contractual, and internal governance requirements.\n\n \n EXPERIENCE & QUALIFICATIONS \n\n • Proven experience in an in-house legal role or commercial legal role.\n, • Experience working within a commercial, operational or compliance environment (professional services or staffing industry preferred).\n, • Strong understanding of legal agreements, commercial risk, compliance and legal operational efficiencies and best practices.\n, • Knowledge of regulatory and operational compliance standards\n, • Skilled in relationship management across internal and external teams.\n, • Proficient with CRM systems, document management, reporting tools and Microsoft Office suite.\n\n \n THE IDEAL CANDIDATE \n\n • Strong analytical, problem solving and investigative mindset.\n, • High attention to detail and accuracy.\n, • Confident communicator with excellent stakeholder management capabilities.\n, • Proactive, commercially aware, and able to identify risks before they surface.\n, • Adaptable, organised and able to manage competing priorities in a fast-paced environment.\n, • Integrity driven with strong professional ethics.\n\n \n BENEFITS \n\n • Christmas & Birthday Leave\n, • Workplace Pension\n, • Bike to Work\n, • Travel Season Ticket Loan\n, • Company Social Events\n, • Company Incentive Trips\n, • Health & Wellbeing Cash Plan Scheme\n, • Employee Assistance Programme\n, • Enhanced Family Planning Policies\n\n \n AWARDS \n\n • FT1000 - Financial Times & Statista's list of fastest growing businesses in Europe 2026\n, • Sunday Times Best Companies to work for 2026 & 2025\n, • King's Award for Enterprise (International Trade) 2025\n, • London Business Awards (International Business of the Year) 2025\n, • London Business Awards (Overall Winner) 2025\n, • TIARA Awards (Growth Company of the Year) 2025\n, • TIARA Awards (UK Specialist of the Year (Over £20m)) 2025\n, • Recognised in the Sunday Times 100 2025\n, • Shortlisted for the Growing Business Awards (2 categories) 2026\n, • Shortlisted for the TIARA Awards (3 categories) 2026\n, • Shortlisted for the Private Business Awards (Scale Up of the Year) 2026\n, • Shortlisted for the National SME Awards (2 categories) 2026\n

JOB TITLE: Legal and Commercial Lead REPORTS TO: Head of Legal Operations DEPARTMENT: Legal, Company Operations LOCATION: Penta Consulting Ltd, Oaks House, 16-22 West Street, Epsom, Surrey, KT18 7RG (on-site) ABOUT PENTA CONSULTING LTD At Penta Consulting, we believe technology reaches its full potential when powered by the right people. As a leading provider of Technology Resource Solutions, we connect businesses with top-tier talent to drive digital transformation and innovation. With over 25 years of experience, we’ve built a global reputation for delivering high-quality expertise across key areas such as software development, artificial intelligence, project management, cloud computing, cybersecurity, enterprise architecture, and data analytics. Our clients span the globe, relying on our team of specialists to deliver tailored, impactful solutions. We’re proud to be a trusted partner in helping organisations stay ahead in a rapidly evolving digital landscape. If you're looking to join an award-winning, forward-thinking, and solution-focused team, Penta Consulting is the place to grow your career. KEY STAKEHOLDERS Executive Management Team, Senior Leadership Team, Company Operations, Resource Operations and Professional Services. JOB PURPOSE The Legal & Commercial Lead is responsible for the day-to-day execution and delivery of all legal and commercial activities across the business, ensuring contracts, procurement, and compliance matters are managed efficiently, consistently, and in line with company risk appetite. Reporting directly to the Head of Legal Operations this role acts as the operational owner of legal and commercial workstreams, providing hands on support to sales, operations, finance, and compliance teams. The role is accountable for managing contract lifecycles, overseeing client onboarding and procurement, maintaining legal documentation, and ensuring contractual and regulatory obligations are met across all jurisdictions in which the business operates. The Legal & Commercial Lead is accountable for ensuring that legal and commercial operations are not only compliant, but operationally efficient, scalable, and supported by appropriate systems and automation. DUTIES & RESPONSIBILITIES Contract Management & Commercial Execution • Own the end-to-end contract lifecycle for group companies, clients, suppliers, and ad-hoc requests from initial review through to execution, renewal, and termination., • Draft, review, negotiate, and finalise a wide range of commercial agreements including NDAs, MSAs, MPA’s, Collaboration Frameworks, RFI’s, SOWs, agreements, and amendments., • Ensure contractual terms appropriately reflect agreed commercial positions, flow downs, and risk mitigation measures., • Maintain and continuously improve standard contract templates in line with regulatory changes and business requirements, liaising with external counsel where necessary., • Ensure all client and supplier documentation is valid, up to date, and aligned with internal regulatory requirements (KYC’s, credit checks, company certificates, licenses)., • Act as the primary legal and commercial point of contact for client and supplier relationships, supporting negotiations and resolving contractual queries., • Monitor contractual compliance and service obligations, escalating risks or breaches as required. Stakeholder Support & Business Enablement • Provide day to day legal and commercial support to sales, operations, finance, contracts and compliance teams to enable efficient deal execution., • Support the sales function by reviewing and negotiating client terms to facilitate timely deal closure while protecting the company’s commercial interests., • Translate legal risk into clear, pragmatic commercial advice for non-legal stakeholders. Governance, Compliance & Risk • Ensure all contracts and commercial activities comply with internal policies, regulatory requirements, and jurisdictional obligations., • Maintain accurate and up to date contract records, databases, and document repositories, flagging key dates, renewals, and expiries., • Identify recurring risks or inefficiencies in contracting and procurement processes and recommend improvements., • Support audits, internal reviews, and compliance initiatives as required. Team & Operational Support • Act as an operational escalation point for team members, providing guidance on legal or contract queries and process adherence., • Support onboarding and training new team members on legal and commercial processes, templates, and best practices., • Deputise for the Head of Legal Operations on routine operational matters when required. Automation, Systems & Operational Process Improvement • Own and continuously improve legal and commercial operational processes, ensuring workflows are efficient, scalable, and aligned with business growth., • Identify opportunities to automate manual, repetitive, or high volume legal and commercial tasks, including contract lifecycle management, procurement onboarding, approvals, and renewals., • Act as the departmental lead for systems and tools, including contract repositories, workflow tools, CRM integrations, and document management platforms., • Develop and maintain standard operating procedures (SOPs), playbooks, and guidance for legal and commercial processes, ensuring consistency and audit readiness., • Ensure automation and process changes continue to meet regulatory, contractual, and internal governance requirements. EXPERIENCE & QUALIFICATIONS • Proven experience in an in-house legal role or commercial legal role., • Experience working within a commercial, operational or compliance environment (professional services or staffing industry preferred)., • Strong understanding of legal agreements, commercial risk, compliance and legal operational efficiencies and best practices., • Knowledge of regulatory and operational compliance standards, • Skilled in relationship management across internal and external teams., • Proficient with CRM systems, document management, reporting tools and Microsoft Office suite. THE IDEAL CANDIDATE • Strong analytical, problem solving and investigative mindset., • High attention to detail and accuracy., • Confident communicator with excellent stakeholder management capabilities., • Proactive, commercially aware, and able to identify risks before they surface., • Adaptable, organised and able to manage competing priorities in a fast-paced environment., • Integrity driven with strong professional ethics. BENEFITS • Christmas & Birthday Leave, • Workplace Pension, • Bike to Work, • Travel Season Ticket Loan, • Company Social Events, • Company Incentive Trips, • Health & Wellbeing Cash Plan Scheme, • Employee Assistance Programme, • Enhanced Family Planning Policies AWARDS • FT1000 - Financial Times & Statista's list of fastest growing businesses in Europe 2026, • Sunday Times Best Companies to work for 2026 & 2025, • King's Award for Enterprise (International Trade) 2025, • London Business Awards (International Business of the Year) 2025, • London Business Awards (Overall Winner) 2025, • TIARA Awards (Growth Company of the Year) 2025, • TIARA Awards (UK Specialist of the Year (Over £20m)) 2025, • Recognised in the Sunday Times 100 2025, • Shortlisted for the Growing Business Awards (2 categories) 2026, • Shortlisted for the TIARA Awards (3 categories) 2026, • Shortlisted for the Private Business Awards (Scale Up of the Year) 2026, • Shortlisted for the National SME Awards (2 categories) 2026

Customer Service Advisor - Social Housing Repairs & Maintenance Full-Time, temporary 3-6 months Based in Kingston upon Thames £12.50 - £13.00 per hour, 40 hour week Are you an experienced Planner and Customer Service Provider? If so, we may be able to help you! We are working with a leading, UK contractor to find an experienced and proactive Customer Service Advisor to join their team, working on repairs and maintenance within social housing. This roles is a full time, temporary position, based in Kingston upon Thames. Ideally, you will have previous experience in customer service within the social housing or repairs sector, although candidates with transferable customer service experience and strong organisational and communication skills will also be considered. Planner / Scheduler Responsibilities: Managing calls on system Managing operatives diaries General administration Planning repairs and maintenance requests to the relevant operative Ensure trade skill sets and location parameters are working effectively Liaising with operatives, tenants and the Client Document Control - Ensure worksheets are received and checked Work towards individual and client KPI's Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works Tracking and monitoring to completion Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules Organisation of external supply companies Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and trades For your chance of securing this fantastic role please apply online now

Repairs Planner / Scheduler - Social Housing Repairs & Maintenance Full-Time, temporary (3 months with the potential to extend) Based in Kingston-upon-Thames £13.46 per hour, 40 hour week Are you an experienced Planner and Customer Service Provider? If so, we may be able to help you! Here at Howells, we are working with a leading, UK contractor to find an experienced and proactive Repairs Planner / Scheduler to join their team, working on repairs and maintenance within social housing. This roles is a full time, ongoing temporary position (around 3 months with the potential to extend), based in Kingston-upon-Thames. For this role, you must have experience as a Planner / Scheduler working on a Social Housing contract, either for a main contractor or RSL (Social Landlord), along with excellent time management and communication skills. You will also have experience of using a repairs and maintenance software. Planner / Scheduler Responsibilities: Managing calls on system Managing operatives diaries General administration Planning repairs and maintenance requests to the relevant operative Ensure trade skill sets and location parameters are working effectively Liaising with operatives, tenants and the Client Document Control - Ensure worksheets are received and checked Work towards individual and client KPI's Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works Tracking and monitoring to completion Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules Organisation of external supply companies Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and tradesYou will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. If you are interested please apply online now or call Lucy on (phone number removed)