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  • Customer Service Assistant
    Customer Service Assistant
    1 month ago
    £2500–£4500 monthly
    Full-time
    London

    Ann Real B Estate is seeking a dedicated and enthusiastic Customer Service Assistant ( Remote Work ) to join our team in London. In this vital role, you will be the first point of contact for our clients, providing exceptional support and ensuring a smooth experience throughout their real estate journey. Interested Candidates should send their resume and cover letter Key Responsibilities: • Respond promptly and professionally to client inquiries via phone, email, and in-person., • Assist clients with property viewings, appointments, and general information., • Maintain accurate and up-to-date client records and property databases., • Support real estate agents with administrative tasks and transaction coordination., • Resolve client issues and complaints efficiently and courteously., • Provide information about our services and properties. What We Are Looking For: • Proven experience in a customer service role, preferably within the real estate sector., • Excellent communication and interpersonal skills, both written and verbal., • Strong organizational abilities and attention to detail., • A proactive and problem-solving attitude., • Proficiency in standard office software (e.g., MS Office Suite)., • Ability to work effectively in a fast-paced environment and as part of a team. Join Ann Real B Estate and contribute to a team dedicated to delivering outstanding service in the property market.

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  • Bar / Restaurant Supervisor
    Bar / Restaurant Supervisor
    1 month ago
    £14.5 hourly
    Full-time
    Bromley

    Restaurant Supervisor (Bar & Grill) | The Royal Bell Location: The Royal Bell, 175 High Street, Bromley BR1 1NN Type: Permanent | Full-Time Start Date: August 2026 Restaurant Supervisor Required for Premium Bar & Grill The Royal Bell is a Grade II listed building reimagined as a five-storey, design-led leisure destination offering elevated service and culinary excellence across multiple spaces including: • Private Members Club, • Bar & Grill, • Pizza Restaurant, • Café, • Royal Hall Grand Ballroom, • Expansive Garden & Members' Terrace, • Event Spaces, • 14 Boutique Hotel Rooms Defined by connection, it's a place for our members to work, unwind, celebrate and belong. Where productivity meets party, ideas meet action, and connections aren't incidental—they're inevitable. We're looking for an experienced Restaurant Supervisor to lead the floor within our Bar & Grill. This is a hands-on leadership role for someone who thrives in a busy, premium hospitality environment and takes pride in delivering exceptional guest experiences. Working closely with the Restaurant Manager and senior management team, you'll lead service from the front, support and develop the waiting team, and ensure every guest receives warm, knowledgeable and professional hospitality. We're looking for someone who doesn't just supervise service—they raise the standard of it. Key Responsibilities • Lead the restaurant floor during service, ensuring every shift runs smoothly and efficiently., • Supervise, motivate and support the front of house team, leading by example at all times., • Deliver exceptional guest experiences, resolving feedback and service issues professionally and confidently., • Ensure food and drinks are served to the highest standards of presentation and service., • Coordinate with the kitchen and bar teams to maintain excellent communication and smooth service., • Train, coach and develop waiting staff, helping to build a knowledgeable and high-performing team., • Monitor restaurant presentation, cleanliness and organisation throughout every shift., • Support rota management, team briefings and shift planning alongside the Restaurant Manager., • Ensure all food safety, licensing and health & safety procedures are followed., • Assist in achieving labour, sales and guest satisfaction targets through effective floor management. What We're Looking For • Previous experience as a Restaurant Supervisor, Senior Waiter/Waitress, Floor Supervisor or similar leadership role within a quality restaurant, premium pub or hotel., • A genuine passion for hospitality and delivering memorable guest experiences., • A confident and approachable leader who enjoys coaching and developing others., • Excellent organisational skills with the ability to stay calm under pressure., • Strong food and beverage knowledge with the confidence to make recommendations and drive sales., • A hands-on approach with a willingness to support every area of the restaurant when required., • Professional presentation and outstanding communication skills., • Flexibility to work evenings, weekends and key trading periods. What We Offer • Competitive salary., • Generous tronc and tips., • Staff meals whilst on duty., • Employee discounts across The Royal Bell., • Ongoing training and development., • Clear opportunities for career progression within a growing hospitality business., • The opportunity to play a key role in one of South East London's most exciting hospitality destinations. If you're an experienced hospitality professional ready to take the next step in your career and help shape an exceptional dining experience, we'd love to hear from you.

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  • Bartender
    Bartender
    1 month ago
    £13.5–£14.5 hourly
    Full-time
    Bromley

    Bar Tender | The Royal Bell Location: The Royal Bell, 175 High Street, Bromley BR1 1NN Type: Permanent | Full-Time & Part-Time Available Start Date: August 2026 Experienced Bar Staff Required for Innovative Hospitality Concept The Royal Bell is a Grade II listed building reimagined as a five-storey, design-led leisure destination offering elevated service and culinary excellence across multiple spaces including: • Private Members Club, • Bar & Grill, • Pizza Restaurant, • Café, • Royal Hall Grand Ballroom, • Expansive Garden & Members' Terrace, • Event Spaces, • 14 Boutique Hotel Rooms Defined by connection, it's a place for our members to work, unwind, celebrate and belong. Where productivity meets party, ideas meet action, and connections aren't incidental—they're inevitable. We're looking for experienced Bar Staff to join our team across our premium hospitality spaces. From expertly pouring a perfect pint to crafting classic cocktails and delivering exceptional guest service, you'll play a key role in creating memorable experiences for every guest. This is not an entry-level position. We're looking for confident, personable bartenders with previous experience in quality pubs, bars, restaurants, hotels or members' clubs. You'll thrive in a fast-paced environment, take pride in your work and genuinely enjoy engaging with guests. Whether serving busy weekend crowds, members enjoying a drink after work, hotel guests or private events, you'll help maintain the high standards of service and hospitality that define The Royal Bell. Key Responsibilities • Prepare and serve alcoholic and non-alcoholic drinks to the highest standard., • Produce a range of classic cocktails, premium spirits and draught products with consistency and attention to detail., • Deliver friendly, knowledgeable and engaging customer service at all times., • Develop a strong knowledge of our drinks menu, wines, beers and spirits to confidently make recommendations and upsell., • Maintain a clean, organised and fully stocked bar throughout service., • Process orders accurately using our EPOS system., • Follow licensing laws, Challenge 25 procedures and all company policies., • Support private events, weddings and member functions as required., • Work closely with the floor and kitchen teams to ensure a seamless guest experience. What We're Looking For • Previous bar experience within a quality pub, cocktail bar, restaurant, hotel or similar hospitality environment., • Confidence serving premium drinks and producing classic cocktails., • Excellent communication and customer service skills., • A positive attitude with a strong team ethic., • The ability to remain calm, organised and efficient during busy service periods., • High standards of personal presentation and professionalism., • A genuine passion for hospitality and creating memorable guest experiences., • Flexibility to work evenings, weekends and busy trading periods. What We Offer • Competitive hourly rate plus generous tips., • Staff meals whilst on duty., • Employee discounts across The Royal Bell., • Ongoing training and development., • Opportunities to progress within a growing hospitality business., • The chance to be part of one of South East London's most exciting hospitality destinations. If you're passionate about great drinks, exceptional service and working within a premium hospitality environment, we'd love to hear from you.

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  • Cocktail Bartender
    Cocktail Bartender
    1 month ago
    £16–£24 hourly
    Full-time
    London

    We are looking for an exceptional Cocktail Mixologist to join our passionate team at Zapoi. This is not a standard bartending role. We are searching for someone who genuinely lives and breathes cocktails, hospitality, and guest experience. We are looking for someone who has: ● Extensive knowledge of classic and contemporary cocktails ● Strong understanding of spirits, liqueurs, aperitifs, digestifs, wines, and flavour pairing ● Experience working in premium cocktail bars ● Excellent free pouring, speed, and consistency ● A creative approach to menu development and seasonal specials ● Outstanding customer service and communication skills ● A calm, professional attitude during busy services ● High standards of cleanliness, organisation, and attention to detail ● A genuine passion for hospitality and creating memorable guest experiences Your responsibilities will include: ● Preparing exceptional cocktails to the highest standard ● Maintaining consistency across every drink served ● Assisting with cocktail development and menu innovation ● Managing stock, minimising waste, and ensuring quality control ● Helping to train and inspire other members of the team ● Delivering an unforgettable experience for every guest What we offer: ● Competitive pay based on experience ● Opportunity to influence and develop our cocktail programme ● Work within a creative, design led independent venue ● A supportive team that values passion, craftsmanship, and innovation ● Career progression for the right person If you believe cocktails are an art rather than simply a drink, we would love to hear from you. Please send your CV along with a short introduction explaining your experience, favourite cocktail, and why you would be a great fit for Zapoi.

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  • COMMISSION-ONLY SALES EXECUTIVE
    COMMISSION-ONLY SALES EXECUTIVE
    2 months ago
    Full-time
    London

    COMMISSION-ONLY SALE AGENT WOI Location: London / South East / South West Target Markets: Local businesses seeking stronger digital visibility Benefits: Successful track record with agents or salespeople | Excellent commission terms | Professional training and support | Sales and marketing support | Exclusive sales areas | Freedom & flexibility Benefits • Agents Are Already Earning Well: Sales agents already working with the network are consistently meeting and exceeding their earnings expectations, a strong sign of a product that sells., • Up to 50% Commission on Every Closed Deal: Earn up to 50% of the value of every deal you close, one of the strongest commission rates available for digital media sales., • Onboarding and Ongoing Support From Head Office: You will receive structured onboarding training when you start, with continuous support from head office as you build your territory., • Digital Sales Materials Provided: All promotional materials are provided digitally, so you can start selling without delay and present the platform professionally to every prospect., • Your Own Exclusive Territory: An exclusive geographic area will be allocated to you, giving you a defined local market to develop without competing with other agents on the network., • Remote and Flexible Working: This is a fully remote opportunity, work your own hours and manage your own schedule. Your results and commission are entirely in your own hands. Sell to Local Businesses Across UK Towns and Cities Your target market is local businesses of all sizes actively looking to increase their visibility and attract more local customers. These are businesses that benefit directly from affordable, community-focused digital advertising across virtually every sector. • Retail shops, restaurants, cafes, and hospitality venues, • Health, beauty, and wellness businesses, • Automotive, travel, and financial services providers, • Entertainment venues, attractions, and events organisers, • Professional services looking to reach local consumers You will focus on specific postcode territories, including Reading and the RG postcode area, Norwich and the NR postcode area, and Northwest London, with further areas available. Each territory represents a substantial pool of local businesses ready to be engaged. Are You the Right Fit for This Opportunity? This is a self-employed, commission-based opportunity for sales professionals who are comfortable working independently, managing their own pipeline, and closing deals remotely via digital channels, including email, social media, and online messaging. You thrive on autonomy and have the discipline to build and maintain a strong client base without handholding. You understand local business communities, can identify opportunities quickly, and know how to tailor a conversation to each prospect’s needs. • Proven experience in sales, including prospecting, lead generation, and closing, • Strong interpersonal and written communication skills, • Ability to understand a client’s needs and present relevant advertising solutions, • Self-motivated and organised, capable of managing multiple clients simultaneously, • Knowledge of local business communities is a genuine advantage, • Experience in media sales or digital advertising is beneficial but not essential, • Must be available to operate within UK business hours and communicate fluently in English With up to 50% commission on closed deals and an exclusive territory allocated to you, this is a strong opportunity for a driven sales professional to build a meaningful and rewarding income stream around a simple, in-demand product.

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  • Starter Chef
    Starter Chef
    2 months ago
    Full-time
    Sidcup

    We are looking for an experienced Starter Chef to join our friendly team at our busy family-run Italian restaurant and pizzeria. Please do not apply if you do not have previous experience working as a Starter Chef or in a similar kitchen role. About the Role You will be responsible for preparing and plating starters, assisting with food preparation, and working alongside our experienced chefs to maintain the high standards our customers expect. Responsibilities ● Preparing and presenting starters to a high standard. ● Assisting with food preparation and kitchen organisation. ● Maintaining excellent food hygiene and cleanliness. ● Supporting the kitchen team during busy service periods. ● Following recipes and ensuring consistency in every dish. ● Helping with stock rotation and kitchen organisation. Essential Requirements ● Previous experience as a Starter Chef or in a similar professional kitchen role is essential. ● Passion for quality food and Italian cuisine. ● Ability to work efficiently under pressure. ● Strong teamwork and communication skills. ● Reliable, punctual, and hardworking. ● Good knowledge of food hygiene and kitchen safety. What We Offer ● Competitive pay based on experience. ● A supportive, friendly family-run working environment. ● Staff meals during shifts. ● Flexible working hours. ● Opportunities for career progression. If you have the required experience and would like to become part of our dedicated team, we’d love to hear from you. Please send your CV along with a brief introduction to apply. Applications from candidates without the required kitchen experience will not be considered.

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  • Nail Technician
    Nail Technician
    2 months ago
    £13–£15 hourly
    Full-time
    London

    About The Role We are looking for a talented nail technician to join our salon team. The ideal candidate should be passionate about beauty, provide excellent customer service, deliver high quality nail treatment and versatile in nail arts/designs in a professional and welcoming environment. Responsibilities • Perform a variety of nail treatment such as manicure, pedicure, gel, biab, acrylic and nail art application to a high standard., • Keep up to date with nail trend and techniques., • Maintain cleanliness and hygiene of work station., • Ensure clients receive an exceptional salon experience., • Promote additional services and retail products to maximise client engagement and sales., • Manage appointment schedule efficiently to maximise wait time and optimise client flow. Requirements • Proven experience as a Nail Technician or similar role in a professional salon environment, • Proficiency in makeup application is desirable but not essential, • Excellent customer service skills with the ability to communicate clearly and effectively., • Strong communication skills to understand client needs and provide clear advice., • Ability to work well within a team whilst maintaining a friendly and professional demeanour., • Knowledge of health and safety standards related to cosmetic treatments., • Organised with attention to detail to ensure high-quality results for each client . What we Offer • Competitive pay and earning potential., • Friendly and supportive working environment., • Modern salon with quality products and equipments., • Employee discount., • Store discount. We welcome passionate candidates who take pride in their craft and are committed to delivering outstanding service. This position offers an engaging environment where creativity is valued, alongside opportunities for professional growth. Job Types: Full-time, Part-time Experience • Nail technician : Minimum 1 year (required) Licence/Certification: • Level 2 nail technician certificate (required) Location: • London SE15 4RZ (preferred) Work Location: In person

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  • Line Cook
    Line Cook
    2 months ago
    £13.25–£13.5 hourly
    Full-time
    London

    Line Cook About Hot N Juicy Shrimp LDN At Hot N Juicy Shrimp LDN, we're passionate about delivering bold flavours, high-quality food and an unforgettable dining experience. We're looking for an experienced and reliable Line Cook to join our kitchen team. This is more than just a cooking position. As one of our senior chefs, you'll play a key role in maintaining kitchen standards and, in the absence of the Kitchen Manager, act as the second-in-command, helping lead the team and ensuring service runs smoothly. The Role As a Line Cook, you'll be responsible for preparing and cooking food to company standards while maintaining speed, consistency and presentation during busy services. You'll support the Kitchen Manager with day-to-day operations, supervise junior kitchen staff when required and ensure all food safety and hygiene procedures are followed. Key Responsibilities Kitchen Operations • Prepare and cook menu items to company recipes and specifications., • Maintain speed, consistency and quality during service., • Ensure all dishes leave the kitchen to the highest standard., • Complete daily prep and mise en place., • Minimise food waste through correct portioning and stock rotation. Leadership • Support and guide junior kitchen staff., • Assist with training new team members., • Ensure kitchen standards are maintained throughout each shift., • Act as the senior member of the kitchen team when the Kitchen Manager is absent., • Help coordinate service and communicate effectively with Front of House. Kitchen Management Support • Assist with stock counts and inventory management., • Notify management when stock levels are running low., • Receive and organise deliveries., • Support ordering where required., • Ensure all opening and closing procedures are completed correctly. Food Safety & Compliance • Maintain excellent food hygiene and HACCP standards., • Ensure kitchen cleaning schedules are completed., • Follow all company health and safety procedures., • Maintain a clean and organised workstation at all times. What We're Looking For We're looking for someone who: • Has previous experience working as a Line Cook or Chef de Partie in a busy kitchen., • Can work confidently under pressure., • Has excellent organisation and communication skills., • Can lead a team when required., • Has strong knowledge of food safety and hygiene., • Is reliable, hardworking and takes pride in producing consistently excellent food. Working Hours This role requires flexibility and commitment to the hospitality industry. • Afternoon and evening shifts are required., • Weekend working is essential., • The successful candidate will be expected to work most weekends due to the nature of the business., • To support work-life balance, you will receive one weekend day off each month, subject to business requirements and agreed in advance. What We Offer • Competitive pay., • Staff meals whilst on shift., • Employee discount., • Career progression opportunities., • Ongoing training and development., • The opportunity to grow within one of London's fastest-growing independent restaurant brands.

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  • Bar Staff
    Bar Staff
    2 months ago
    £12.71–£13 hourly
    Full-time
    Croydon

    About the Role At Whelans Pubs, we’re looking for friendly, energetic and reliable Bar Staff to join our team. You’ll play a key role in creating a welcoming atmosphere, delivering exceptional customer service and ensuring every guest enjoys a fantastic experience. Whether you’re serving the perfect pint, preparing cocktails or helping keep the venue looking its best, you’ll be part of a team that prides itself on delivering great hospitality every day. ⸻ Key Responsibilities Customer Service Deliver a warm, friendly and professional welcome to every guest. Provide exceptional customer service throughout every shift. Build positive relationships with regular customers. Resolve customer queries and complaints politely and professionally. Create a fun, safe and enjoyable atmosphere. Bar Service Prepare and serve alcoholic and non-alcoholic drinks to company standards. Pour and present draught products correctly. Prepare cocktails, spirits and hot beverages where applicable. Operate tills accurately and process cash and card payments. Maintain speed and accuracy during busy trading periods. Standards Keep the bar, customer areas and back-of-house clean and tidy. Restock fridges, glassware and bar products throughout the shift. Complete opening and closing duties. Maintain high standards of personal presentation and hygiene. Ensure all equipment is clean, safe and ready for service. Compliance Follow all licensing laws and company policies. Operate Challenge 25 confidently and consistently. Request valid ID where required. Serve alcohol responsibly. Report any incidents, hazards or suspicious behaviour immediately. Follow all Health & Safety and Food Safety procedures. Teamwork Support colleagues during busy periods. Assist with deliveries and stock replenishment. Help create a positive and supportive team environment. Be flexible and willing to work across different areas of the business when needed. ⸻ What We’re Looking For Essential Positive attitude with a passion for hospitality. Excellent communication and interpersonal skills. Friendly, approachable and reliable. Ability to work well under pressure. Strong teamwork skills. Flexible availability, including evenings, weekends and bank holidays. Honest, trustworthy and dependable. Desirable Previous bar or hospitality experience. Cocktail knowledge. Cash handling experience. Cellar knowledge. Food service experience. Full training will be provided for the right candidates. ⸻ Key Responsibilities During Every Shift Deliver outstanding customer service. Maintain excellent product quality. Keep all work areas clean and organised. Follow Challenge 25 procedures. Ensure responsible alcohol service. Support your teammates. Help achieve sales targets through positive guest engagement. Represent the Whelans Pubs brand with pride. ⸻ What We Offer Competitive hourly pay Flexible working hours Full training and development Career progression opportunities Staff discounts Company pension (where eligible) Employee recognition programmes Friendly and supportive working environment ⸻ Our Values Everything we do is guided by our core values: People – We care about our guests and our teams. Standards – We take pride in delivering quality, cleanliness and consistency. Fun – We create memorable experiences and enjoy what we do. ⸻ The Ideal Candidate You’ll have a positive attitude, enjoy working with people and thrive in a busy pub environment. You’ll be reliable, hardworking and committed to delivering excellent service with a smile. Experience is welcomed but not essential—we’re looking for people with the right attitude who want to learn, develop and be part of a great team at Whelans Pubs.

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  • Kitchen Crew Lead - IMMEDIATE START
    Kitchen Crew Lead - IMMEDIATE START
    2 months ago
    £13–£16 hourly
    Full-time
    Beckenham

    Sweet Jerk is all about good food, good vibes, and real Caribbean flavour. We serve tasty, feel-good food fast — not fancy, just proper flavour done right. We’ve been open in Beckenham for just over a year and we’re growing fast — with big plans to open more sites. This is your chance to join a team that’s building something special and help shape how our kitchens run. The Role We’re looking for a Kitchen Crew Lead — someone who’s worked in a busy kitchen and knows how to run a smooth shift. If you’ve led or trained others in places like Nando’s, Wingstop, Five Guys, or McDonald’s, this will feel familiar. You’ll be the one keeping the kitchen organised, supporting your crew, and making sure every meal hits Sweet Jerk standards. You’ll also help new starters learn the ropes, keep on top of prep, and make sure the kitchen always runs clean, safe, and smooth. Key Responsibilities • Lead and motivate the back-of-house team to deliver high-quality, consistent food at speed., • Manage prep levels, ticket times, and service flow for smooth, efficient operation., • Train and develop team members to follow Sweet Jerk standards in quality, safety, and presentation., • Oversee daily stock checks, par levels, and deliveries, keeping waste low and efficiency high., • Ensure food-safety, SFBB logs, and hygiene standards are met at all times., • Support rota planning, shift cover, and clear communication with the front-of-house team., • Jump on the line when needed — lead by example and bring positive energy to every shift. What We’re Looking For ✅ 2 + years’ experience in a fast-paced kitchen.✅ 1 + year in a supervisory or management role (e.g. Kitchen Crew Lead, BOH Supervisor, Shift Leader, Assistant Manager).✅ Strong organisational skills and the ability to stay calm under pressure.✅ A natural motivator who builds positive team culture.✅ Flexibility to work evenings and weekends.✅ A passion for Caribbean food, culture, and customer experience. Why You’ll Love Working at Sweet Jerk ⭐ We’re building a brand from the ground up — you’ll help shape it.⭐ Big opportunities for growth as we open more restaurants.⭐ Supportive, family-style team culture (we call our team Jerk Stars).⭐ Great food, great people, and plenty of good vibes.⭐ Free staff meals and training provided. How to Apply If you’re a natural leader who loves a fast-paced kitchen and wants to help grow something fresh, we’d love to hear from you.Apply now with your CV and a short message telling us why you’d be a great fit for Sweet Jerk Job Type: Full-time Application question(s): • What experience do you have with Caribbean cuisine, and if none, what interests you in working with it?, • Are you available to work evenings and weekends? Experience: Kitchen management: 1 year (preferred)

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  • General Manager
    General Manager
    2 months ago
    £40000–£45000 yearly
    Full-time
    Croydon

    About the Role Whelans Pubs is looking for an experienced, driven and passionate General Manager to lead one of our busy pubs. This is an opportunity for a hands-on leader who thrives in a fast-paced hospitality environment, has a passion for delivering exceptional guest experiences, and is committed to building high-performing teams. As General Manager, you will take full ownership of your business, driving sales, profitability, operational standards and team development while creating a welcoming atmosphere for every guest. Key Responsibilities Leadership Lead, inspire and develop your management and bar teams. Recruit, train and retain exceptional team members. Create a positive, motivated and accountable working culture. Conduct regular team meetings, coaching sessions and performance reviews. Manage staffing levels and rotas in line with business needs. Commercial Performance Take full responsibility for achieving weekly and monthly sales targets. Drive wet sales, food sales and profitability. Maximise opportunities through events, entertainment and seasonal promotions. Monitor labour costs, GP margins and controllable costs. Analyse business performance and implement action plans to improve results. Customer Experience Deliver exceptional customer service standards every day. Resolve customer complaints professionally. Build relationships with regular guests and the local community. Maintain consistently high review scores across online platforms. Operations Ensure the venue is presented to the highest standards at all times. Maintain excellent cleanliness throughout front and back of house. Ensure compliance with company operating procedures. Complete daily, weekly and monthly compliance checks. Financial Control Manage cash handling procedures. Complete accurate banking and financial reporting. Control stock through regular stock takes and ordering. Investigate and minimise stock losses and wastage. Maintain strong cost controls across the business. Compliance Ensure full compliance with: Licensing legislation Health & Safety Food Safety Fire Safety Employment legislation Challenge 25 procedures Company policies Marketing & Business Development Drive local marketing initiatives. Promote live sport, entertainment and food offers. Ensure social media is regularly updated with high-quality content. Build relationships with local businesses, charities and community groups. Identify opportunities to increase footfall and revenue. What We’re Looking For Essential Minimum 3 years’ experience as a General Manager or experienced Deputy Manager in a high-volume pub or bar. Strong leadership and people management skills. Commercially focused with proven sales growth. Excellent financial understanding including labour and GP control. Personal Licence holder (or willing to obtain one). Strong understanding of licensing and compliance. Exceptional communication skills. Excellent organisational ability. Flexible to work evenings, weekends and bank holidays. Desirable Experience managing food operations. Experience delivering live entertainment and sporting events. Cellar management knowledge. First Aid qualification. Level 2 Food Safety. Personal Licence. Key Performance Indicators (KPIs) Sales growth Profitability Labour percentage Gross Profit performance Stock variance Wage control Customer satisfaction Mystery visit results Audit compliance Team retention Employee engagement Online review scores Health & Safety compliance Licensing compliance What We Offer Competitive salary Performance-related bonus scheme Career progression opportunities Ongoing training and development Company pension Employee discounts Company events Supportive Operations Team Recognition and reward programmes Our Values At Whelans Pubs, we believe in: People – Investing in our teams and creating opportunities for success. Standards – Delivering excellence in everything we do. Fun – Creating memorable experiences for our guests and our teams. The Ideal Candidate You’ll be an energetic, visible leader who leads from the front, sets high standards and inspires your team every day. You’ll be commercially aware, passionate about hospitality, confident in making decisions, and motivated by creating thriving pubs that guests love to visit. If you’re ready to take ownership of a successful pub and build an exceptional business with Whelans Pubs, we’d love to hear from you.

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