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Radio Engineer. \n Major UK Provider of Radio Systems. \n North East, UK. \n Salary £35K Basic + Car/Car Allowance + Benefits. \n The Company \n Being a leading independent communications suppliers, specialising in the design, supply, installation, commissioning and maintenance of wireless voice and data networks. Our client has a great dedicated radio engineering team in the UK. Each of their staff member is trained... \n \n ZIPC1_UKTJ

Senior RF Engineer \n Location: North East EnglandSalary: Competitive + Benefits \n I am currently recruiting for an experienced Senior Radio Frequency Engineer to join a leading engineering organisation developing advanced RF and microwave technologies for telecommunications, defence and high-tech applications. \n This is an excellent opportunity to work on innovative products from concept through to production within a collaborative multidisciplinary engineering environment. \n Key Responsibilities \n\n • Design and develop RF/mmWave circuits, modules and systems.\n, • Take ownership of RF specifications, simulation, design verification and testing activities.\n, • Conduct system line-up, tolerance and yield analysis.\n, • Support component, IC and MMIC selection.\n, • Work closely with Mechanical, Electronics, PCB Layout, Manufacturing and Test teams.\n, • Participate in design reviews and contribute to technical decision-making.\n, • Support product introduction, fault finding and production troubleshooting.\n, • Ensure designs meet technical, quality, cost and delivery requirements.\n\n Requirements \n\n • Degree-qualified in RF, Microwave, Electronics, Communications Engineering or a related discipline.\n, • Proven experience in RF or microwave design.\n, • Experience using RF design tools such as ADS, CST, Microwave Office or EMPro.\n, • Strong understanding of RF system design, simulation and analysis.\n, • Experience with amplifier, transceiver, filter, module or subsystem design.\n, • Strong problem-solving skills and a practical engineering mindset.\n, • Excellent communication skills with the ability to work across multidisciplinary teams.\n\n Desirable Experience \n\n • Telecommunications, Defence, Aerospace or Advanced Technology sectors.\n, • Design for manufacture and production support.\n, • RF/mmWave technologies and high-frequency system integration.\n\n Apply \n For a confidential discussion regarding this opportunity, please contact: \n Keith Ogilvie

DescriptionApply your manufacturing expertise to the introduction of some of the world’s most advanced RF and mmWave technologies.Filtronic is recruiting NPI Engineers (at all levels of experience) to join our brand-new, state-of-the-art manufacturing facility at NetPark in Sedgefield TS21 3TG. You will lead the transition of advanced RF and microwave products from development and prototype builds into stable, scalable production. We are particularly interested in engineers from electronics, Tier-1 automotive or other high-reliability manufacturing environments. Experience in structured product industrialisation, process discipline and high-volume production translates strongly into our advanced electronics manufacturing environment.Filtronic offers the opportunity to apply your manufacturing expertise while developing specialist skills in RF and semiconductor technologies.The RoleYou will lead the successful introduction of new RF and microwave products into manufacturing, ensuring designs transition from development and prototype phases into stable, repeatable and cost-effective production.Working with RF design, mechanical, test, quality and manufacturing teams, you will coordinate pilot builds, validate processes and ensure manufacturing readiness.Technical ScopeYou will work across technologies including:RF and microwave module manufacturingSemiconductor and RF electronics assemblyNew Product Introduction (NPI) and industrialisationDesign for Manufacture (DFM) and Assembly (DFA)Process validation and manufacturing readinessStatistical process control (SPC) and capability analysisRoot cause methodologies such as 8D, DMAIC and FMEAProcess flows, PFMEA and Control PlansRequirementsWhat you will be doingLead the introduction new RF and microwave products into manufacturingDeliver NPI plans from prototype through to production releaseCoordinate pilot builds and production readiness reviewsDrive DFM/DFA reviews to improve manufacturabilityDefine tooling, fixturing and automation requirementsDevelop process flows, control plans and manufacturing documentationSupport early production builds and ramp-upAnalyse production data to improve yield and efficiencyLead root-cause investigations using structured methodologiesCollaborate with design, quality and operations teamsAbout YouYou will have strong technical and analytical skills with the ability to work across multidisciplinary engineering teams.We are interested in candidates with:Degree or HND in Electronic Engineering, Manufacturing Engineering or similar (or equivalent experience)Experience in high-precision manufacturing environments (e.g. automotive, electronics, power electronics)Experience transitioning products from development/prototype into productionExperience with structured problem solving such as 8D, DMAIC or FMEAKnowledge of process flows, PFMEA and control plansDesirable ExperienceCAD tools such as SolidWorks or AutoCADStatistical process control and data analysisHigh-precision electronics or semiconductor manufacturingKnowledge of RF manufacturingISO 9001 or IATF 16949 environmentsWhy Join Filtronic?Filtronic is an award-winning UK plc designing and manufacturing high-performance RF and mmWave technology that powers critical communications infrastructure worldwide.Joining Filtronic means you will:Work on cutting-edge communications technologyApply your manufacturing expertise in a specialist electronics sectorDevelop new skills in RF and semiconductor manufacturingCollaborate with highly skilled multidisciplinary teamsHelp scale advanced manufacturing capability in the UK and be part of our incredible journeyBenefitsPlease call our Talent Partner, Bruce Mair on 07483 917543 if you would like to chat about this role or clarify the salary and benefits prior to investing your time applying. Request a job description by emailing: talent@filtronic.comFiltronic plc is an equal opportunities employer and is committed to building a diverse and inclusive workplace where everyone can thrive. We welcome applications from all qualified candidates regardless of age, gender, ethnicity, religion, sexual orientation, or disability status. If you require any adjustments or accommodations to support you during the interview process, please let us know and we will be happy to assist.Job SummaryID: C71C372EA2Department: OperationsType: full time

DescriptionPlease note: For this role, all candidates must be able to meet the requirements of the UK Security Clearance vetting process. Who we are:Filtronic is a leading designer and manufacturer of high-performance radio frequency (RF), microwave, and millimetre-wave (mmWave) subsystems, specialising in mission-critical communication networks. Since 1977, we have built a strong reputation as trusted partners to global technology leaders across the telecommunications infrastructure, aerospace and defence, space, and critical communications sectors. Our legacy of innovation and engineering excellence has positioned us at the forefront of advanced connectivity solutions worldwide, and we continue to grow as we deliver cutting-edge technology for some of the most exciting programmes in the industry.Joining Filtronic means becoming part of a team that combines decades of RF expertise with a collaborative, forward-thinking approach to solving complex communication challenges.We are an AIM listed plc, on a rapid growth trajectory, recently named Business of the Year at the North East Business Awards and winner of Best Technology Award at the AIM Awards 2025. With record revenues (56.3M FY 2025), landmark space and defence contracts, and a clear roadmap for innovation, this is the moment for exceptionally talented people to join us on our exciting journey.The RF Engineer plays a key role in the design, development, and delivery of high-performance RF and mmWave products and solutions. This role involves advanced technical expertise in RF/microwave engineering, hands-on design and test, problem-solving, and close collaboration with cross-disciplinary teams to ensure successful project execution. The RF Engineer is responsible for delivering robust RF designs, supporting technology development, maintaining high engineering standards, and contributing to the company’s product roadmap. RequirementsTechnical: Lead the design, simulation, and development of RF and mmWave circuits, components, and subsystems Conduct RF system analysis, performance optimisation, and troubleshooting of complex designsCarry out RF measurements, characterisation, and validation of prototypes and production hardware Develop and maintain detailed technical documentation, including design reports, test plans, and results Ensure designs meet required specifications, standards, and customer requirements Contribute to technology and product roadmaps with innovative RF design solutions Support RFQs, proposals, and customer engagements with technical input where required Project & Product Management: Work with project managers and engineering leads to deliver designs on time, within budget, and to agreed quality standards Support the transition of designs from concept through prototyping into volume manufacturing Collaborate with process engineering and operations to ensure manufacturability and yield of RF products Assist in risk identification and mitigation during the design and development process Collaboration & Communication: Work closely with electronics, mechanical, software, and systems engineers to deliver integrated solutions Provide technical expertise and support to internal and external stakeholders, including customers Present technical work and project updates to peers, management, and customers as required The above provides an overview of the key responsibilities for this role; however, duties may evolve to meet the needs of the business and customer requirements.BenefitsPlease call our Talent Partner, Bruce Mair on 07483 917543 (anytime) if you would like to chat about this role or clarify the salary and benefits prior to investing your time applying.Filtronic plc is an equal opportunities employer and is committed to building a diverse and inclusive workplace where everyone can thrive. We welcome applications from all qualified candidates regardless of age, gender, ethnicity, religion, sexual orientation, or disability status. If you require any adjustments or accommodations to support you during the interview process, please let us know and we will be happy to assist.Job SummaryID: 6AD0230F41Department: EngineeringType: full time

DescriptionFiltronic is looking for a Principal or Lead RF Engineer to join our team, based at our new state-of-the-art facility in County Durham UK, to work on a range of exciting products from concept through to production.With a wide range of design tools, experienced engineers and in-house RF/mmW manufacturing capabilities, you will play a key role in the design and delivery of new products as part of the Filtronic team.Our products range from low volume niche opportunity devices to high volume telecommunications and defence equipment.Purpose of Role:Responsible for leading the design of RF/mmW elements and systems, ensuring that electrical performance, quality, cost and manufacturability requirements are met.The Principal or Lead RF Engineer will provide technical leadership across design activities, support project delivery and help develop best practice within the engineering team.Summary of responsibilities:Lead the design and development of RF/mmW sub-circuits, sub-modules and systems within telecommunications and defence products. Take technical responsibility for RF/mmW specification, design, simulation, realisation and verification. Provide technical guidance and support to other engineers within the team. Carry out system line-up analysis, tolerance analysis and design for manufacture. Support the selection of components, ICs and MMICs, including liaison with suppliers where required. Work closely with mechanical, electronics, PCB layout, manufacturing and test teams to deliver robust product designs. Prepare and review design documentation, including design logbooks, data packs, peer reviews and design release information. Lead and participate in design reviews, identifying and managing technical risks. Support design verification and validation, including test specifications, test reports and reliability testing. Support problem solving and fault diagnosis during product introduction and production. Ensure designs are delivered in line with project technical, schedule and cost requirements. RequirementsRelevant Degree or equivalent, preferably in RF, Microwave, Electronics or Communications Engineering. Significant experience in RF/mmW circuit or system design. Experience using RF design tools such as Microwave Office, CST, EMPro or ADS. Strong understanding of microwave circuit design, system line-up analysis, tolerance/yield analysis and design for manufacture. Experience of transceiver, amplifier, filter, module or subsystem design would be beneficial. Ability to lead technical activities and support the development of other engineers. Strong problem-solving skills and a practical approach to engineering delivery. Good communication skills and the ability to work effectively across engineering, manufacturing and project teams.BenefitsWe recognise the value of exceptional talent. That's why this role is backed by an excellent salary and benefits package. Please call our Talent Partner, Bruce Mair on 07483 917543 (anytime) if you would like to chat about this role or clarify the salary and benefits prior to investing your time applying.Filtronic plc is an equal opportunities employer and is committed to building a diverse and inclusive workplace where everyone can thrive. We welcome applications from all qualified candidates regardless of age, gender, ethnicity, religion, sexual orientation, or disability status. If you require any adjustments or accommodations to support you during the interview process, please let us know and we will be happy to assist.Job SummaryID: 06DCFC80ADDepartment: EngineeringType: full time

Residential Childcare WorkerMiddlesbrough£13.00 - £26.40 per hour (depending on shift pattern and location.)We are currently looking to recruit Residential Childcare Workers to work within a range of residential settings.Within this role you will be supporting a range of young people that may have learning difficulties, autism and/or emotional behavioural disorders and mental health issues. The younger persons you are supporting may also present different aspects of challenging behaviour and complex health needs.The ideal candidate will possess:Previous experience of working within residential childcare settings.Effective communications in relation to report writing and verbal communication with staff.Awareness of non-verbal communication.A professional and caring nature.The ability to engage with young people in a positive and proactive manner.A level 3 qualification (or equivalent) in Children and Young People is desirable but not essential to the role.Requirements of the role:Ensure the welfare of all young people within the service.Take a child centred approach and ensure that high quality care is provided at all times.Contribute towards the care, learning and development of young people within the service.Ensure that young people within service are appreciated, provided with equal opportunities and never discriminated.Ensure personal choice and encourage each young person to be involved in all aspects of their care.Liaise with parents/families of the young people within the service as well as external authoritiesFollow individual care plans to ensure each young person is effectively supported with all of their daily living needs.A driving license and access to your own vehicle is desirable due to the nature of the role.Please apply with your CV via the apply button or contact our Middlesbrough office for further information.TPBN1_UKTJ

ApexFocusGroup collaborates with research firms, universities, and trusted brands to gather genuine consumer insights. We help connect everyday people with flexible remote market research opportunities that influence real products, services, and customer experiences.Role Overview:We are welcoming participants from all backgrounds, including anyone looking for customer service representative or customer service agent roles, to take part in upcoming market research studies. These may involve online discussions, product testing, or feedback sessions - typically conducted remotely online.This is a casual, project-based opportunity ideal for anyone interested in taking part in research on a part time basis, depending on their availability and profile fit. Some studies are available for immediate start.Requirements:Access to a smartphone, tablet, or computer with a functional cameraReliable internet connectionAbility to read instructions carefully and provide honest, detailed feedbackAn active email address to receive study invitations and participation detailsBenefits:Take part only in studies that match your interests and scheduleResearch types include online or in-person focus groups, virtual interviews, product testing, and other feedback activitiesNo previous customer service representative experience needed. Just a willingness to share your opinionsSome studies may include early access to new products or services before launchMany studies offer compensation, which varies by study type and durationCompensation:Up to £700 per week (amount varies based on the selected focus group or research assignment)If you'd like to contribute to research that influences real-world products and decisions, or simply looking for flexible remote roles with an immediate start, we invite you to submit your interest online today.Important Notice – No Fees Required: Participation is always free. We never request or accept any fees for registration or study involvement. Please stay cautious and only respond to communications sent directly from us.

ApexFocusGroup collaborates with research firms, universities, and trusted brands to gather genuine consumer insights. We help connect everyday people with flexible work at home market research opportunities that influence real products, services, and customer experiences.Role Overview:We are welcoming participants from all backgrounds, including anyone looking for receptionist or typist roles, to take part in upcoming market research studies. These may involve online discussions, product testing, or feedback sessions - typically conducted remotely online.This is a casual, project-based opportunity ideal for anyone interested in taking part in research on a part time basis, depending on their availability and profile fit.Requirements:Access to a smartphone, tablet, or computer with a functional cameraReliable internet connectionAbility to read instructions carefully and provide honest, detailed feedbackAn active email address to receive study invitations and participation detailsBenefits:Take part only in studies that match your interests and scheduleResearch types include online or in-person focus groups, virtual interviews, product testing, and other feedback activitiesNo previous receptionist or typist experience needed. Just a willingness to share your opinionsSome studies may include early access to new products or services before launchMany studies offer compensation, which varies by study type and durationCompensation:Up to £700 per week (amount varies based on the selected focus group or research assignment)If you'd like to contribute to market research that influences real-world products and decisions, or simply looking for flexible work at home opportunities, we invite you to submit your interest online today.Important Notice – No Fees Required: Participation is always free. We never request or accept any fees for registration or study involvement. Please stay cautious and only respond to communications sent directly from us.

ApexFocusGroup collaborates with research firms, universities, and trusted brands to gather genuine consumer insights. We help connect everyday people with flexible remote market research opportunities that influence real products, services, and customer experiences.Role Overview:We are welcoming participants from all backgrounds, including anyone looking for call centre agent roles, to take part in upcoming focus group research studies. These may involve online discussions, product testing, or feedback sessions - typically conducted remotely online.This is a casual, project-based opportunity ideal for anyone interested in taking part in research on a part time basis, depending on their availability and profile fit.Requirements:Access to a smartphone, tablet, or computer with a functional cameraReliable internet connectionAbility to read instructions carefully and provide honest, detailed feedbackAn active email address to receive study invitations and participation detailsBenefits:Take part only in studies that match your interests and scheduleResearch types include online or in-person focus groups, virtual interviews, product testing, and other feedback activitiesNo experience needed, including no previous call centre agent background. Just a willingness to share your opinionsSome studies may include early access to new products or services before launchMany studies offer compensation, which varies by study type and durationCompensation:Up to £700 per week (amount varies based on the selected focus group or research assignment)If you'd like to contribute to research that influences real-world products and decisions, or simply looking for flexible part-time remote roles, we invite you to submit your interest online today.Important Notice – No Fees Required: Participation is always free. We never request or accept any fees for registration or study involvement. Please stay cautious and only respond to communications sent directly from us.

Working closely with account managers, marketers, PR professionals and creative partners, you will create engaging content that builds brands, connects with audiences and delivers measurable results. The Opportunity Resolution Communications is looking for a creative and commercially minded Social

Operations TechnicianPermanent | Sedgefield | £26,409 – £32,809 About the Role We are seeking an Operations Technician to join a busy Operations team, supporting the day-to-day running of facilities, safety, quality, and operational activities across a highly regulated technical environment. This is a varied and fast-paced role that sits at the heart of site operations. No two days are the same. One day you may be coordinating maintenance schedules and contractor visits, the next you could be supporting quality documentation, communicating operational updates across the site, or helping to manage health and safety activities. The successful candidate will play an important role in ensuring operations run smoothly by supporting processes, systems, facilities, and people across multiple buildings and technical teams. This role would particularly suit: An experienced laboratory technician looking for a broader operational roleAn operations coordinator or administrator from a technical environmentA proactive STEM graduate with strong organisational skills and an interest in operations, quality, or health & safety What Youll Be Responsible For: Operations & Facilities SupportSupport the day-to-day running of site operations activitiesCoordinate maintenance, servicing, and contractor visits across laboratories and facilitiesWork closely with technical teams to schedule activities that minimise disruption to project workSupport asset management and maintenance activities through business systems and processesQuality & ComplianceSupport Quality Management System (QMS) activities and document control processesAssist with document updates, change requests, quality records, and operational documentationHelp ensure operational processes are followed correctly and consistentlyMaintain accurate records and support quality reporting activitiesHealth, Safety & Environment (SHE)Support delivery of health, safety, and quality improvement activitiesAssist with incident reporting, action tracking, and SHE-related processesContribute to the development of a positive safety cultureSupport compliance activities and the implementation of best practice proceduresCoordination & CommunicationProvide updates and communications to large stakeholder groups when requiredCoordinate meetings, actions, schedules, and operational activitiesWork closely with technical teams, facilities management, engineering teams, contractors, and administration functionsBuild strong relationships across the organisation to help resolve operational challenges quickly and effectivelySystems & Continuous ImprovementUse systems such as Microsoft Office and D365 to support operational activitiesSupport SharePoint, document management, and operational tracking systemsContribute to process improvements and the development of new operational ways of workingHelp maintain the smooth and efficient running of operations across the site About You You are organised, confident, proactive, and enjoy working in an environment where priorities can change quickly. Youll bring: Experience working in an operational, technical, laboratory, facilities, or administrative environmentStrong organisational and coordination skillsConfidence working independently and taking ownership of tasksExcellent communication skills and the confidence to engage with a wide range of stakeholdersStrong Microsoft Office skills, particularly Excel and OutlookA practical, common-sense approach to problem solvingThe ability to prioritise effectively and remain calm under pressure Desirable (but not essential): Experience with Quality Management Systems (QMS)Exposure to D365 or similar business systemsIOSH, NEBOSH, or Health & Safety knowledgeExperience working within laboratory, scientific, engineering, manufacturing, or regulated environmentsUnderstanding of facilities management, maintenance coordination, or operational support activities Why Join Us? Opportunity to work in a dynamic and varied operational roleExposure to quality, health & safety, facilities, and operational management activitiesExcellent development opportunity for someone looking to broaden their experienceCollaborative and supportive team environmentCompetitive salary (£26,409 – £32,809) Location & Working Pattern Based on-site in SedgefieldFull-time permanent positionPrimarily supporting operational activities across multiple site buildings The Opportunity This role is ideal for someone who enjoys variety, takes ownership, and likes being the person who helps keep things running smoothly. Whether youre coming from a laboratory, facilities, operations, quality, or technical administration background, youll have the opportunity to develop a broad operational skillset while making a genuine impact across the site.

ApexFocusGroup collaborates with research firms, universities, and trusted brands to gather genuine consumer insights. We help connect everyday people with flexible remote, online market research opportunities that influence real products, services, and customer experiences. Role Overview: We are welcoming participants from all backgrounds, including anyone looking for data entry clerk or online remote roles, to take part in upcoming market research studies. These may involve online discussions, product testing, or feedback sessions - typically conducted remotely online. This is a casual, project-based opportunity ideal for anyone interested in taking part in research on a part time basis, depending on their availability and profile fit. Requirements: Access to a smartphone, tablet, or computer with a functional camera Reliable internet connection Ability to read instructions carefully and provide honest, detailed feedback An active email address to receive study invitations and participation details Benefits: Take part only in studies that match your interests and schedule Research types include online or in-person focus groups, virtual interviews, product testing, and other feedback activities No previous data entry or clerk experience needed. Just a willingness to share your opinions Some studies may include early access to new products or services before launch Many studies offer compensation, which varies by study type and duration Compensation: Up to £700 per week (amount varies based on the selected focus group or research assignment) If you'd like to contribute to research that influences real-world products and decisions, or simply looking for flexible remote roles, we invite you to submit your interest online today. Important Notice – No Fees Required: Participation is always free. We never request or accept any fees for registration or study involvement. Please stay cautious and only respond to communications sent directly from us.

ApexFocusGroup collaborates with research firms, universities, and trusted brands to gather genuine consumer insights. We help connect everyday people with flexible full-time or part-time remote market research opportunities that influence real products, services, and customer experiences. Role Overview: We are welcoming participants from all backgrounds, including anyone looking for help desk support roles, to take part in upcoming market research studies. These may involve online discussions, product testing, or feedback sessions - typically conducted remotely online. This is a casual, project-based opportunity available for immediate start, ideal for anyone interested in taking part in research on a full-time or part-time basis, depending on their availability and profile fit. Requirements: Access to a smartphone, tablet, or computer with a functional camera Reliable internet connection Ability to read instructions carefully and provide honest, detailed feedback An active email address to receive study invitations and participation details Benefits: Take part only in studies that match your interests and schedule Research types include online or in-person focus groups, virtual interviews, product testing, and other feedback activities No previous help desk support experience needed. Just a willingness to share your opinions Some studies may include early access to new products or services before launch Many studies offer compensation, which varies by study type and duration Compensation: Up to £700 per week (amount varies based on the selected focus group or research assignment) If you'd like to contribute to research that influences real-world products and decisions, or simply looking for flexible full-time or part-time roles with an immediate start, we invite you to submit your interest online today. Important Notice – No Fees Required: Participation is always free. We never request or accept any fees for registration or study involvement. Please stay cautious and only respond to communications sent directly from us.

• Role: British Sign Language (BSL) Interpreters required!, • Start date: July 2026, • Location: Work from home, • Salary: £43.96 per hour, • Bonus: Bonus up to 10% p/a, • Operational hours: 8am - 10pm Monday to Sunday, • Shifts: We are looking for highly flexible interpreters who can cover evening and weekend shifts as required during our operational hours, • Qualifications required:, • Level 6 NVQ Certificate in British Sign Language, • Level 6 NVQ Diploma in Sign Language Interpreting, • Role Overview We are seeking qualified and professional British Sign Language (BSL) Translators/Interpreters to join a remote team supporting communication between deaf and hearing individuals. This is a work-from-home opportunity offering flexible hours and competitive pay. Successful candidates will provide accurate and clear interpretation between spoken English and British Sign Language, helping ensure effective communication in a variety of settings. Interpreters will work remotely and may support scheduled or on-demand interpreting sessions. Essential Duties and Responsibilities include the following: • Provide effective Video Remote Interpreting, • Support and model the company's mission and values, • Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues, • Always exhibit professional behaviour including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors and timely and accurate record keeping, • Demonstrate the ability to adapt quickly to new and changing technologies, • Multitask between interpreting effectively and utilizing calls, • Participate in company sponsored training for Professional Development, • Exhibit the ability to meet performance expectations with minimal supervision, • Possess the ability to work effectively in a fast paced, dynamic environment, • Demonstrate strong interpersonal skills in all settings Minimum Qualification Requirements: • Level 6 NVQ Certificate in British Sign Language, • Level 6 NVQ Diploma in Sign Language Interpreting, • Technical knowledge for interpreting IT/Customer Support calls, • Able to provide accurate interpretation, • Good understanding of Deaf culture, • Three to five years’ experience in interpreting (working experience in a professional BSL interpretation support role) ESSENTIAL COMPETENCIES • Empathy and Understanding: Showing genuine care and empathy is essential. Customers who feel understood are more likely to trust and respond positively to guidance or resolutions, • Clarity and Professionalism: Communicating clearly and accurately, whether on the phone or by email, can make a significant difference. This includes explaining options or next steps in straightforward language, avoiding jargon, and being patient with customer questions., • Consistency and Reliability: Establishing a clear and supportive response that remains consistent across all interactions can reassure customers, especially in sensitive cases where they need to feel valued and secure., • Listening Skills: Often, these customers may need to share more details than usual to feel understood. Actively listening, without rushing, helps in accurately addressing their concerns and identifying suitable solutions., • Organisational skills:You will have excellent attention to detail, time keeping along with strong planning and scheduling abilities, • Follow-Up and Resolution: For sensitive or brand-related cases, timely follow-up shows commitment and reinforces trust, especially if additional steps are needed to resolve an issue fully. What you get from us: • Perks at Work – Savings Discounts / Free Online Classes, • Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice, • Critical Illness – up to £10,000, • Cycle to Work Scheme, • Eyecare support voucher, • Holiday Purchase Scheme, • Length of Service Awards, • Workplace Pension, • Monthly Inspire Awards – For the best of the best, • Refer-A-Friend earns up to £1,200 for you, • Monthly Wellbeing Webinars, • Dedicated Employee Experience Progress – Here to support TP journey The other important stuff: The role you are applying for, requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, you will ask you to provide documents/evidence to allow us to perform the below checks: • Identity check, • Nationality and Immigration Status (including the entitlement to undertake the work we are offering), • Basic Criminal Records Check, • Employment/Academic History Check - for a period three years leading up to your application., • We will require documented evidence of your three-year history. employer/education references, payslips/P45, other evidence of salary payments. If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc. If your application is successful, we will provide you with a list of acceptable documents and how you can send them to us. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. #Priority

Technical Sales – Automotive Aftermarket / Collision Repair – North East Ideal location – Sheffield upto Newcastle The Ideal Candidate will: Ideally have hands on experience of aftermarket automotive body repair processes and methods, however strong surface finishing experience from other sectors will be considered. Have strong communications skills, being able to speak comfortably in both a technical and sales environment Will be able and comfortable leading product trials in customers Will be computer literate, able to use Microsoft Office packages to manage data and present relevant information to both our Client and their Customer and Colleagues. The role This is a fantastic opportunity to join a world leader in surface finishing products, being the technical lead in an established territory of Industrial customers, supporting the sales team in predominantly Automotive Aftermarket applications. In this role, you will be visiting customers, and working with the sales team and channel partners to: High-Quality Technical Support, Training and Product Expertise to Collision Repair Customers Actively Contribute to Sales Growth Support the Sales Strategy for the Sector Help to Secure and Expand Sales Across Regional and National Accounts Our Client Our Client is a world leader in surface finishing technology. They offer a wide range of solutions for surface finishing and precision sanding. They specialise in total solutions in which the abrasives are supplemented by innovatively designed machines and polishing compounds. Main Duties: Technical Support Deliver technical support for national accounts, distributors and end-users as required. Provide product training for new and existing groups, including demonstrations, best-practice guidance and process improvement. Conduct on-site trials, audits and KPI measurements (Process, Products & Tooling). Complete product testing and develop bespoke core product lists aligned to customer needs. Build strong working relationships with our clients Field Sales Teams and Sales Support Maintain strong relationships with key influencers and decision-makers within distributor networks and national end-user groups. Provide technical input to support tender opportunities, trials and onboarding of new bodyshop groups. Sales Work closely with colleagues across Technical, Sales, and Support functions to ensure alignment and coordinated customer service. Contribute to business development by helping to “farm” existing accounts and support the growth of new opportunities. Conduct joint customer visits with Sales Managers and Regional Field Sales Teams to support product adoption and expand our clients market position. Up-sell and cross-sell relevant our clients products where appropriate, ensuring technical justification and value-based recommendations. Ideal Qualifications and Experience A solid technical background in the surface finishing sector Knowledge of AOEM sectors Existing B2B sales experience within a technical environment Ability to demonstrate abrasives and finishing technologies Ability to speak with Business Owners, Procurement Teams, Channel Partners and Shop Floor Operatives, whilst build trust and long term relationships at same time * Proficient experience in Microsoft Outlook, Excel, Powerpoint & Teams The role requires the employee to be physically capable of: Driving between 30-40,000 miles p.a., Lifting heavy items in and out of company vehicles, Manning trade and exhibition stands for consecutive days, Handling and demonstrating power tools, abrasives and polishes, Walking around customer / end-user premises and sites, You will be required to spend up to approximately 4-8 days a month away from home