JOB TODAY logo

Client success manager jobs in United Kingdom - Page 2

Are you a business? Hire client success manager candidates in United Kingdom

  • Financial Advisor
    Financial Advisor
    1 month ago
    £46000–£60000 yearly
    Full-time
    London

    Company Introduction J & S Business Consultant Limited is a London-based business consultancy specialising in supporting overseas businesses, particularly small and medium-sized enterprises expanding into the United Kingdom. The company provides integrated business support services throughout the UK market-entry and operational lifecycle, including business planning, company establishment support, financial and operational analysis, compliance coordination, and liaison with professional advisers such as accountants, solicitors, and other service providers. Our clients typically require ongoing support in understanding the UK business environment, managing operational processes, preparing business plans, and maintaining effective financial and compliance procedures. Due to continued business growth and increasing demand from international clients, we are seeking a Financial Adviser to strengthen our internal advisory capability and provide analytical support to business clients. Job Responsibilities The Financial Adviser will be responsible for supporting business clients through financial analysis, operational assessment, and business planning assistance within the company’s consultancy services. Key responsibilities include: • Conducting consultations with clients in Mandarin and English to understand their business operations, commercial objectives and financial position., • Collecting, reviewing and analysing business and financial information, including revenue, operating costs, cash flow and management information, to support business planning and operational decision-making., • Assisting clients in preparing business plans, financial forecasts, budgets and cash flow projections for business establishment and ongoing operations in the UK., • Preparing business analysis reports and financial reports to support clients' commercial planning and business development., • Identifying commercial and operational risks and assisting clients in developing practical business solutions., • Explaining UK business procedures, financial reporting requirements and general business compliance requirements relevant to clients' operations., • Liaising with external accountants, solicitors, tax advisers, banking institutions and other professional advisers to coordinate clients' business and compliance matters., • Providing ongoing business consultancy support to existing clients and assisting with the development of long-term client relationships., • Supporting prospective clients during the UK business establishment process through commercial and financial planning assistance. Candidate Requirements The successful candidate should have: • A bachelor's degree or above in Finance, Business, Economics, Accounting or a related discipline, or equivalent professional experience., • Significant experience in business analysis, financial analysis, banking, corporate finance, business consultancy or business management., • Strong analytical skills and experience in preparing business plans, financial reports and commercial analysis., • Fluency in both Mandarin and English, as the Company's clients are predominantly Mandarin-speaking businesses., • Experience of communicating and coordinating with accountants, legal professionals and other external advisers., • Excellent organisational, communication and client management skills.

    No experience
    Easy apply
  • Business Development Manager
    Business Development Manager
    1 month ago
    £30000–£36000 yearly
    Full-time
    Wembley

    DSL Group is seeking an experienced and results-driven Business Development Manager to join our UK team. The successful candidate will be responsible for driving business growth, developing new customer opportunities, and expanding our market presence within the shipping industry. The ideal candidate will have strong experience in shipping and freight forwarding, with a particular focus on sea freight, and a proven ability to acquire new customers, develop strategic relationships, and achieve commercial targets. Key Responsibilities • Identify and develop new business opportunities within the shipping and freight forwarding industry. • Build and maintain strong relationships with new and existing customers., • Promote DSL Group’s shipping solutions, including sea freight, air freight, road freight, customs clearance, and warehousing services. • Develop customer portfolios and generate new revenue opportunities., • Prepare commercial proposals, quotations, and negotiate rates to secure new business. • Work closely with Pricing, Operations, and Customer Service teams to deliver effective shipping solutions. • Achieve monthly, quarterly, and annual sales targets., • Conduct customer meetings, business visits, and market development activities. • Monitor market trends, competitor activities, and industry developments., • Maintain accurate sales reports, customer records, and business development pipelines. • Ensure excellent customer service and build long-term client partnerships. Requirements • Bachelor’s degree in Business, Marketing, Shipping, Logistics, or a related field., • 5–6 years of experience in Business Development / Sales within the Shipping, Freight Forwarding, or Logistics industry. • Minimum 2–3 years of hands-on experience in Sea Freight is mandatory., • Strong understanding of international shipping processes, freight forwarding, and customer solutions. • Proven track record of achieving sales targets and developing new business., • Excellent communication, negotiation, and relationship management skills., • Ability to work independently, manage priorities, and deliver results., • Good knowledge of Microsoft Office applications (Word, Excel, Outlook). Key Skills • Business Development & Sales, • Sea Freight Knowledge, • Shipping Industry Expertise, • Customer Relationship Management, • Sales Negotiation, • Commercial Awareness, • Market Development, • Communication Skills, • Problem Solving, • Time Management, • Team Collaboration

    Immediate start!
    Easy apply
  • Business Analyst
    Business Analyst
    2 months ago
    £40000–£45000 yearly
    Full-time
    London

    About Us Curiouser Family is a UK-based family education and community services provider dedicated to supporting children and families through educational programmes, family activities and community engagement. As our business continues to grow, we are looking for a motivated and analytical Business Analyst to join our team and support the company's operational performance, business planning and strategic development. Key Responsibilities • Collect, analyse and interpret operational, financial and business data across the company's educational programmes, family activities and community services, and prepare regular management reports to support business decision-making., • Monitor programme performance, customer enrolment, participation rates, revenue, budgets and operating costs, identifying trends and providing recommendations to improve operational efficiency and business performance., • Analyse the financial performance, income, expenditure and budget utilisation of different programmes, providing insights to support cost control, resource allocation and financial planning., • Analyse customer feedback, service outcomes and business performance data to evaluate the effectiveness of existing programmes and recommend improvements to enhance customer experience and service quality., • Develop and maintain key business performance indicators (KPIs) and management reporting systems to support strategic planning and performance management., • Assist in preparing business plans, operational budgets, forecasts and performance reports to support business planning and resource management., • Review internal operational and administrative processes, identifying opportunities to improve workflow efficiency, strengthen internal controls and enhance cross-departmental collaboration., • Work closely with different departments to collect and analyse business and financial information, providing practical recommendations to support the company's day-to-day operations and long-term development., • Provide business performance analysis and strategic support to senior management, contributing to the company's continued growth and operational improvement. Person Specification The successful candidate should have: • A bachelor's degree or above in Business, Finance, Accounting, Economics or a related discipline., • Relevant experience in business analysis, financial analysis, management reporting or operational analysis., • Strong analytical and problem-solving skills, with the ability to interpret business and financial data and present meaningful insights., • Experience in budgeting, financial analysis and business performance reporting., • ACCA qualified, partially qualified, or actively studying towards the ACCA qualification is highly desirable., • Excellent Microsoft Excel skills; experience with data analysis and reporting tools would be advantageous., • Strong organisational and communication skills, with the ability to work collaboratively across different departments., • Excellent written and spoken English; Mandarin Chinese language skills would be an advantage due to the company's client base.

    Easy apply
  • Luxury Sales Associate - Cigar Shop
    Luxury Sales Associate - Cigar Shop
    2 months ago
    £30000–£32000 yearly
    Full-time
    London

    Job Summary We are seeking a polished and enthusiastic Luxury Sales Assistant to join our prestigious cigar shop in West London. The ideal candidate will possess excellent communication skills and a passion for delivering exceptional customer service. This role involves engaging with diverse clientele, promoting our premium products, and creating a welcoming shopping environment. The successful applicant will be organised, proactive, and adept at upselling to maximise sales opportunities while maintaining the highest standards of professionalism and product knowledge. Responsibilities • Greet customers warmly and provide personalised assistance with their selections of cigars and accessories, • Offer expert advice on product features, flavours, and pairing options to enhance customer experience, • Manage social media accounts by creating engaging content to promote the shop’s offerings and events, • Utilise strong communication skills to build rapport with clients and foster repeat business, • Upsell complementary products and exclusive items to maximise sales potential, • Maintain organised merchandising displays that reflect the shop’s luxury branding standards, • Handle transactions accurately using the point-of-sale system, ensuring proper cash handling and record keeping, • Assist in stock management, including inventory checks and replenishment of display items, • Manage phone enquiries professionally, providing information about products and services Experience • Previous experience in luxury retail or high-end customer service environments is preferred., • Knowledge or interest in Cigars is essential, • Proven social media management skills to effectively promote the shop’s brand online, • Strong organisational skills with attention to detail in merchandising and stock control, • Excellent communication skills, including phone etiquette and active listening capabilities, • Ability to perform basic maths accurately for transactions and stock management purposes, • Effective time management skills to prioritise tasks during busy periods, • Experience in upselling techniques to enhance sales performance This role offers an exciting opportunity to be part of a distinguished retail environment where professionalism, product expertise, and exceptional service are valued above all.

    Immediate start!
    Easy apply
  • Luxury Residential Cleaner
    Luxury Residential Cleaner
    2 months ago
    £13.5–£14 hourly
    Part-time
    Mayfair, Westminster

    STARTING TOMORROW Location: London Hours: 10am - 1pm 3 hours per day, 7 days per week (21 hours per week) Pay: 13.50p/h About the Role We are seeking an experienced, professional, and detail-oriented Luxury Residential Cleaner to maintain a prestigious private apartment to an exceptional standard. This is a permanent role for someone who takes genuine pride in delivering immaculate results and understands the expectations of high-end residential clients. Key Responsibilities • Clean and maintain all rooms to a luxury standard., • Dust and polish delicate and high-value surfaces with care., • Vacuum and mop all flooring using appropriate cleaning methods., • Clean and sanitise kitchens, bathrooms, and living areas., • Make beds and ensure bedrooms are presented to a hotel-quality finish., • Empty bins and replenish household essentials where required., • Report any maintenance issues or damaged items immediately., • Follow client preferences and maintain strict confidentiality., • Ensure the property is consistently presented to the highest possible standard. Essential Requirements • Previous experience cleaning luxury homes, premium apartments, hotels, or private residences., • Exceptional attention to detail., • Professional, trustworthy, and reliable., • Excellent time management and organisational skills., • Able to work independently with minimal supervision., • Strong communication skills., • Right to work in the UK. Desirable • Experience working with high-net-worth or VIP clients., • Knowledge of caring for luxury finishes, marble, natural stone, premium wood, designer furniture, and specialist appliances., • Ability to identify when specialist cleaning products and techniques are required. What We’re Looking For We’re looking for someone who notices the small details that others miss. The successful candidate will have a strong work ethic, present themselves professionally, respect client privacy, and consistently deliver a five-star standard of cleaning. If you’re passionate about excellence and have experience maintaining luxury properties, we’d love to hear from you.

    Immediate start!
    Easy apply
  • IT Support Analyst
    IT Support Analyst
    2 months ago
    £32000–£35000 yearly
    Full-time
    New Barnet

    Storm IT Ltd is a leading MSP based in New Barnet, dedicated to providing innovative IT Services and Solutions to their long standing client base. We are seeking a skilled 2nd Line Support Engineer to join their dynamic team and contribute to our continued success and growth in the industry. As a 2nd Line Support Engineer, you will play a key role in ensuring the smooth operation of our IT systems and providing excellent technical support to our clients. This position involves a mix of user support, system administration, troubleshooting, basic networking and collaboration with other IT professionals remotely from our New Barnet office or onsite with the client. Responsibilities: · Provide technical support and assistance to employees on IT-related issues including hardware, software, and networking. · Troubleshoot and resolve hardware and software problems in a timely manner. · Perform system administration tasks such as user account management, Active Directory updates, and software installations. · Monitor and maintain IT systems to ensure optimal performance and reliability. · Collaborate with internal teams to implement IT solutions and improvements. · Respond to and resolve support tickets efficiently. · Document technical procedures and solutions for future reference. · Assist in the setup and configuration of new IT equipment and software. · Liaise with external vendors and service providers when necessary. Requirements: · Proven experience as a 2nd Line Support Engineer or similar role. · Experience working for an MSP is advantageous. · Solid understanding of IT systems, networking, and infrastructure. · Hands-on experience with Windows operating systems, Active Directory, and Microsoft Office suites. · Experience working across the Microsoft 365 (SharePoint, Teams, Office365,Intune & Entra ID). · Experience with hardware troubleshooting and software installations. · Excellent problem-solving skills and attention to detail from 1st to 2nd line level. · Effective collaborator and communicator at all levels who uses their own initiative and shares skills · Ability to work independently and as part of a team. · Demonstrate professionalism and positivity to the team and end users by displaying good customer-facing practices · Demonstrated ability to quickly learn new skills · Working well under pressure, ability to prioritise work streams and refer on where required. If you are a proactive and skilled 2nd Line Support Engineer looking for a new challenge with a reputable company in the New Barnet area, we encourage you to apply and join our talented team! Job Type: Full-time Benefits: Company events Company pension On-site parking Work Location: Storm IT Offices. In Person

    Easy apply
  • Solicitor
    Solicitor
    2 months ago
    £1500–£2500 monthly
    Full-time
    London

    We are seeking an experienced Immigration Advisor to join our growing immigration consultancy. The successful candidate will advise clients on a range of UK immigration matters, prepare and submit applications, and ensure compliance with current Home Office requirements. Key Responsibilities Provide accurate, up-to-date immigration advice to clients across visa categories (e.g. Skilled Worker, Student, Family, Visitor, ILR/Settlement) Assess client eligibility and advise on the most suitable immigration route Prepare, review, and submit visa applications, supporting documents, and representations Draft administrative review and appeal letters where required Liaise with clients, caseworkers, and relevant authorities throughout the application process Maintain accurate case files and ensure all advice is compliant with OISC/IAA Code of Standards Keep up to date with changes in immigration law, rules, and Home Office guidance Manage a caseload independently while meeting deadlines and service standards Essential Requirements OISC accreditation at Level 1, 2, or 3 (specify level required for the role), or Membership of the Immigration Advice Authority (IAA), or Qualified Solicitor (having completed SQE1/SQE2 or equivalent qualifying law course) with right to practise in immigration law Strong working knowledge of the Immigration Rules and Home Office processes Excellent written and verbal communication skills Strong attention to detail and ability to manage multiple cases simultaneously Desirable Experience with Skilled Worker, Global Talent, Student, or Settlement applications Multilingual ability (e.g. Hindi, Urdu, Gujarati) an advantage Experience working in a fast-paced consultancy environment

    No experience
    Easy apply
  • Nail Technician
    Nail Technician
    2 months ago
    £14–£16 hourly
    Part-time
    London

    We are seeking a Nail Technician to join our vibrant beauty salon. The ideal candidate will deliver exceptional nail services, including manicures, pedicures, and specialised treatments, while providing outstanding guest experiences. This role offers an opportunity to utilise your skills in a friendly environment, contributing to client satisfaction and salon success. The position involves managing appointments, maintaining hygiene standards, and promoting additional services to enhance client loyalty. Duties • Perform a variety of nail treatments such as manicures, pedicures, gel, biab, and basic nail art., • Deliver excellent guest services by understanding client needs and offering personalised recommendations., • Maintain high standards of hygiene and sanitation in all treatment areas in compliance with health regulations., • Upsell additional treatments or products to maximise client satisfaction and salon revenue., • Assist with management tasks such as stock control and maintaining a clean, organised workspace., • Engage with clients professionally to foster long-term relationships through effective communication skills., • Promote salon services via social media management to attract new clients and retain existing ones. Skills • Proven experience in nail technology., • Good customer service skills with the ability to communicate effectively with diverse clients., • Competence in management tasks such as scheduling and stock organisation., • Ability to upsell services confidently while maintaining a friendly and professional demeanour., • Strong organisational skills with attention to detail in all aspects of treatment delivery and salon operations., • Effective communication skills essential for guest services and team collaboration. This role offers a dynamic environment where your expertise can flourish while delivering memorable experiences for our clients. We value professionalism, creativity, and dedication in our team members to uphold our reputation for excellence in beauty services. Benefits: • Casual dress, • Company pension, • Employee discount, • Profit sharing, • Store discount

    No experience
    Easy apply
  • Lead Generator / Business Development Representative
    Lead Generator / Business Development Representative
    2 months ago
    Part-time
    Shoreditch, Hackney

    Remote | Flexible Hours | Performance-Based Earnings Urban Shift Recruitment is building a team of ambitious, self-motivated individuals who want more control over their income and future.We help restaurants, cafés, bars and hospitality businesses across London find great people. Your role is simple: identify businesses, start conversations, and book qualified meetings with decision-makers. You don’t need recruitment experience. We are looking for confidence, determination and a willingness to learn. What You’ll Do • Research hospitality businesses across London, • Connect with business owners and managers, • Introduce our recruitment services, • Book qualified meetings, • Help grow Urban Shift Recruitment Commission Structure • £25 per qualified meeting booked, • £100 per signed client, • £150 per successful placement The more opportunities you create, the more you earn. Career Progression This is not just another commission-only role.High performers can progress through our development programme and unlock: • Senior Lead Generator Status, • Recruitment Consultant Opportunities, • Team Leadership Positions, • Hourly Pay + Commission Packages, • Management Roles Our goal is to build a team of future recruitment professionals, not just appointment setters. Why Join Us? • Work remotely, • Flexible schedule, • Unlimited earning potential, • Clear progression pathway, • Ongoing support and training, • Be part of a growing business from the beginning If you’re driven, ambitious and ready to build something meaningful while earning based on results, we’d love to hear from you. Your ambition determines your income. Your results determine your future. Apply today and start building your career with Urban Shift Recruitment.

    Immediate start!
    Easy apply
  • Sales and Marketing Executive
    Sales and Marketing Executive
    2 months ago
    £31000–£34000 yearly
    Full-time
    London

    Job Overview We are seeking a dynamic and motivated Sales Executive to join our team. The ideal candidate will possess strong communication skills and a passion for sales, with the ability to engage clients effectively. This role is pivotal in driving our sales efforts and expanding our market presence. Proficiency in English is essential, and knowledge of Spanish would be advantageous. Familiarity with telemarketing practices and experience using Salesforce software will be highly regarded. Responsibilities • Develop and maintain relationships with potential and existing clients to drive sales growth., • Conduct telemarketing campaigns to generate leads and set appointments., • Present products and services to clients, effectively communicating their benefits., • Utilise Salesforce software to manage customer interactions and track sales progress., • Collaborate with the marketing team to align strategies and maximise outreach efforts., • Prepare and deliver compelling sales presentations tailored to client needs., • Meet or exceed sales targets while maintaining high levels of customer satisfaction., • Stay informed about industry trends, competitor activities, and market developments. Requirements • Proven experience in a sales role, preferably as a Sales Executive or similar position., • Excellent verbal and written communication skills in English; proficiency in Spanish is a plus., • Familiarity with telemarketing techniques and experience in lead generation., • Proficient in using Salesforce or similar CRM software for managing client relationships., • Strong organizational skills with the ability to manage multiple tasks simultaneously., • A proactive approach to problem-solving with a keen attention to detail., • Ability to work independently as well as part of a team in a fast-paced environment. If you are passionate about sales and eager to contribute to our team's success, we encourage you to apply for this exciting opportunity.

    Immediate start!
    Easy apply
  • Receptionist
    Receptionist
    2 months ago
    £31000–£34000 yearly
    Full-time
    London

    Luxury Spa Receptionist Central London (Zone 1) Full-time, Permanent Salary: £31,000 - £34,000 per year (including performance bonuses) Working Pattern • 12-hour shifts, • Additional shifts available for those seeking extra hours, • Approximately 15 days off each month Additional Benefits • Performance-based bonus scheme, • 5.5 weeks paid annual leave, • Ongoing professional training and development, • Employee wellness benefits, • Employee discounts About the Role An established luxury wellness business in Central London is seeking a Luxury Spa Receptionist to join its front-of-house team. This role is ideal for someone who enjoys working with people, takes pride in delivering exceptional customer service, and thrives in a premium environment. The successful candidate will play an important role in ensuring every guest receives a warm, professional and seamless experience from arrival through to departure. About Company Central London Wellness is a premium wellness and hospitality business operating within Central London. We are committed to delivering exceptional guest experiences through outstanding customer service, attention to detail, and a professional working environment. Key Responsibilities • Managing incoming telephone calls, emails and booking enquiries, • Coordinating appointments and maintaining accurate scheduling records, • Welcoming guests and ensuring a professional check-in experience, • Processing payments and daily transactions, • Maintaining accurate operational and administrative records, • Assisting with daily opening and closing procedures, • Supporting management with general administration, • Promoting services and recommending suitable treatments and experiences, • Maintaining a clean, organised and professional reception environment, • Assisting with other front-of-house duties as required Requirements • Previous experience in reception, hospitality, customer service, concierge or a similar client-facing role, • Fluent English with excellent communication skills, • Strong organisational and multitasking abilities, • Confident using Microsoft Excel, Gmail and online booking systems, • Professional presentation and positive attitude, • Reliable, trustworthy and proactive approach to work Start Date Immediate start available, although notice periods will be accommodated.

    Immediate start!
    Easy apply
left arrow icon
12

Popular jobs searches in United Kingdom

Popular client success manager jobs locations