JOB TODAY logo

Client success manager jobs in TwickenhamCreate job alerts

  • Spa Therapist (Maternity Cover)
    Spa Therapist (Maternity Cover)
    1 day ago
    £18609 yearly
    Part-time
    London

    Join Firmdale Hotels' prestigious Soholistic Spa team as a Part-Time Spa Therapist (3 days per week) on a 12-month fixed-term maternity cover contract, and embark on a rewarding career defined by luxury, excellence and exceptional service. At Firmdale, we redefine hospitality by offering a unique and unforgettable experience in each of our eight London properties, including the iconic Ham Yard Hotel. As a Spa Therapist, you'll work closely with our Spa Manager to deliver exceptional treatments to our esteemed in-house guests and VIP clientele. From indulgent massages and rejuvenating facials to flawless manicures, pedicures, and waxing services, you'll cater to every aspect of our guests' relaxation and beauty needs. This is a Part time role, 3 days per week. Responsibilities: • Perform a diverse range of treatments across all eight London properties, ensuring each guest receives the utmost care and attention., • Demonstrate a comprehensive understanding of our treatment packages and offerings, guiding guests towards personalised experiences., • Cultivate strong, professional relationships with guests to foster loyalty and contribute to the growth of our client base., • Expertly recommend retail products tailored to guests' preferences and effectively close sales to enhance their at-home wellness routines., • Strive to meet and exceed sales targets established by the Spa Manager, showcasing your dedication to success., • Extend a warm and inspiring welcome to all guests, setting the tone for their spa journey from the moment they arrive., • Collaborate with the Spa Receptionist to manage daily bookings seamlessly, ensuring a smooth and efficient operation., • Assist the Spa Manager with administrative tasks such as stock inventory to uphold our standards of excellence., • Provide support to the Spa Receptionist as needed, contributing to the overall success of our spa operations. What you Need: • Proven experience as a Spa Therapist in a 5-star hotel or luxury spa environment, demonstrating your commitment to exceptional service., • Possess NVQ Level 3 in Spa Therapy or an equivalent qualification, showcasing your dedication to professional development., • Exhibit a passion for customer service and a relentless pursuit of exceeding guests' expectations at every opportunity., • Showcase extensive knowledge of various treatments and techniques, delivering flawless services in line with our training standards., • Display a strong understanding of anatomy and physiology, ensuring the safety and well-being of our guests throughout their spa experience., • Communicate effectively with guests and colleagues, demonstrating excellent interpersonal skills., • Excel in time management, maintaining efficiency and precision in a fast-paced environment., • Pay meticulous attention to detail, driven by a commitment to delivering unparalleled standards of excellence., • Thrive in a collaborative team environment, contributing positively to collective success., • Demonstrate resilience and determination, consistently striving for perfection in all aspects of your role., • Uphold a high standard of personal presentation, reflecting the sophistication and elegance of Firmdale Hotels. What We Offer: • Competitive annual salary of £ 18,609.00 plus service charge, • Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching. Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Complimentary meals on shift, • Referral bonus scheme for recommending top talent, • Flexible scheduling without split shifts, • Dry cleaning service for work attire and discounted personal dry cleaning, • Enhanced holiday allowance based on length of service, • Season ticket loan for convenient commuting, • Ongoing training, professional development, and fully funded English lessons, • Regular social events, team activities, and fitness sessions, • Benefits like cycle to work scheme and annual long service awards, • One allocated paid day per year for volunteering work, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: • Proud winners of The Times Best Places to Work for both 2024 and 2025, • The Kings Award for Enterprise 2024 for outstanding contribution to International Trade, • Manager of the Year – Helle Jensen – Cateys 2024, • Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024, • Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024, • Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025, • Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025, • Dorset Square Hotel – AA Breakfast Award 2025, • Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024, • Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024, • Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award, • Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024, • Warren Street Hotel - Travel & Leisure 'IT List' best hotels in the world, • Whitby Hotel, Crosby Street and Warren Street - Michelin keys, • Number Sixteen - Best Boutique Hotels in London, The Times, 2024. You can see a full list of our awards and accolades here: If you're ready to embark on a rewarding journey with Firmdale Hotels and contribute to our legacy of excellence, apply now to join our vibrant team at Ham Yard Hotel! Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

    Easy apply
  • Gardener
    Gardener
    2 days ago
    £15–£16 hourly
    Full-time
    West Wimbledon, London

    GARDENER – PETER MICHELLE GARDENING Peter Michelle Gardening is a family-run business providing premium gardening and grounds maintenance services to residential clients across Wimbledon and Southwest London. We pride ourselves on delivering a reliable, professional and friendly service, with exceptional attention to detail. Our clients trust us to care for some of the area's finest gardens, and we're looking for a reliable Gardener who shares those high standards. Gardener – The Role This is a temporary two-week position to provide holiday cover. Previous professional gardening experience is essential for this role. As a Gardener, you will be responsible for completing the gardening work assigned to you to a consistently high standard. You will be provided with a daily schedule of client visits and the work required at each property. You will work alongside an Assistant Gardener to complete the scheduled work efficiently, safely and to the standard expected by Peter Michelle Gardening. The role requires someone who can work independently, manage their time effectively and take pride in the quality of their work. Typical duties include: · Completing scheduled garden maintenance visits · Liaising with customers in a friendly, professional and courteous manner · Weeding and border maintenance · Lawn mowing and lawn care · Hedge cutting and maintenance · Pruning and shaping shrubs and plants · Planting and general horticultural work · Using gardening machinery safely and effectively to complete a range of gardening tasks · Raking, leaf clearance and seasonal garden tidy-ups · Loading and unloading tools and materials · Collecting, bagging and transporting green waste · Maintaining tools and equipment in good condition · Driving the company van legally and responsibly, in accordance with UK road traffic laws and company vehicle policies · Taking responsibility for the day-to-day care and cleanliness of the company van and equipment, including keeping them adequately fuelled, checking for basic maintenance requirements and reporting any faults or damage promptly · Working alongside an Assistant Gardener to complete the day's scheduled work · Following all company health and safety procedures and working safely at all times · Carrying out tasks with due care and attention, including the safe use of gardening tools and equipment · Identifying and reporting potential hazards, damaged equipment or unsafe working conditions · Taking responsibility for the health and safety of themselves, their Assistant Gardener and others while working on site · Ensuring gardens are left clean, tidy and to the required standard Who We're Looking For We are looking for someone who is: · Reliable and punctual · Conscientious and takes pride in their work · Hardworking and has a strong work ethic · Able to work independently and manage their time effectively · Organised and able to follow a schedule · Has excellent attention to detail · Professional, courteous and well-presented when working at customers’ properties · Comfortable working outdoors in all weather conditions · Physically fit and able to undertake manual work throughout the working day · Able to work well with an Assistant Gardener · A strong commitment to health and safety, with the ability to recognise hazards, follow safe working practices and never compromise safety to get a job completed more quickly · Honest, trustworthy and responsible Gardener - Essential Requirements · Full, clean UK driving licence · Previous professional gardening experience · Good practical gardening knowledge and experience · Willing to provide a Basic DBS check · Right to work in the UK · Fluent in English Future opportunities may become available as Peter Michelle Gardening expands in 2027. Working Hours Monday to Friday, with an expected start time of 8:30am at our West Wimbledon meeting point. Typical working days will finish between 4:30pm and 5:30pm, depending on the schedule. What We Offer · A full schedule Monday–Friday · Uniform provided If you are a reliable, hardworking and conscientious gardener who takes pride in delivering a high standard of work, we would love to hear from you. If you feel you’re a good fit for this role, we’d love to hear from you. Due to the high volume of applications, only successful candidates will be contacted. Peter Michelle Gardening is committed to providing equal opportunities in recruitment and employment. We welcome applications from all suitably qualified candidates and will consider applicants based on their skills, experience, qualifications and suitability for the role, regardless of age, disability, gender, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.

    Easy apply
  • Auto Motive Technician - Car Mechanic
    Auto Motive Technician - Car Mechanic
    2 months ago
    £32000–£42000 yearly
    Full-time
    London

    New Workshop Opening in Harrow – Multiple Automotive Vacancies Vehicle Workshop Manager | Vehicle Technicians | Car Mechanics | Diagnostic Technicians | Service Advisors Location: Harrow, Greater London Job Type: Full-Time, Permanent Salary: Excellent Salary Packages Available (Dependent on Experience) Exciting Career Opportunities at a Brand-New Automotive Workshop in Harrow Car Dealer Recruitment is delighted to be recruiting on behalf of our client, who is opening a state-of-the-art vehicle workshop in Harrow, Greater London. This is an exciting opportunity to join a brand-new business from the very beginning. The workshop has been purpose-built with modern equipment, excellent working conditions, and ambitious plans for future growth. We are looking for enthusiastic automotive professionals who want to be part of a successful and expanding team. Current Vacancies Vehicle Workshop Manager We are looking for an experienced Workshop Manager who can lead, motivate and develop a team whilst ensuring exceptional levels of productivity, efficiency and customer satisfaction. Responsibilities include: • Managing the daily operation of the workshop, • Leading and supporting technicians and workshop staff, • Maximising workshop productivity and labour sales, • Monitoring workshop efficiency and quality standards, • Managing work allocation and workshop loading, • Delivering outstanding customer satisfaction, • Ensuring Health & Safety procedures are followed, • Working closely with the Service Advisors to deliver an exceptional customer experience Vehicle Technicians & Car Mechanics We are looking for qualified Vehicle Technicians and experienced Car Mechanics with a passion for delivering high-quality workmanship. You'll be responsible for: • Vehicle servicing and maintenance, • Repairs on a wide range of vehicles, • Brake, suspension and steering repairs, • Engine and transmission work, • MOT preparation, • Maintaining excellent workshop standards Diagnostic Technicians If you enjoy solving complex vehicle faults and working with the latest diagnostic equipment, we'd like to hear from you. Responsibilities include: • Advanced vehicle diagnostics, • Electrical fault finding, • Software updates and programming, • Identifying and resolving complex technical issues, • Supporting and mentoring fellow technicians when required Service Advisors We are also recruiting experienced Service Advisors who are passionate about customer service. Your role will include: • Booking vehicles into the workshop, • Keeping customers informed throughout the repair process, • Preparing estimates and invoices, • Liaising with technicians and the Workshop Manager, • Delivering an outstanding customer journey from start to finish What We're Looking For • Previous automotive industry experience, • Positive attitude and strong work ethic, • Excellent communication skills, • Ability to work within a busy workshop environment, • Full UK Driving Licence preferred (Workshop roles), • Manufacturer experience is advantageous but not essential What Our Client Offers • Excellent salary packages, • Modern workshop, • Latest diagnostic equipment and tools, • Career progression opportunities, • Friendly and supportive management team, • Stable, permanent employment, • Company pension, • Paid holidays Apply Today If you're looking for your next opportunity as a Workshop Manager, Vehicle Technician, Car Mechanic, Diagnostic Technician or Service Advisor in Harrow or Greater London, we'd love to hear from you. Join a brand-new workshop where your experience will be valued and your career can grow from day one. Apply today with your CV through Car Dealer Recruitment.

    No experience
    Easy apply
  • Intern
    Intern
    2 months ago
    Full-time
    London

    CBI Academy offers an exciting opportunity for enthusiastic interns eager to gain practical industry experience and develop professional skills. Our flexible internship program allows you to work on real projects, receive dedicated mentoring and training, and support various business functions within a dynamic education consultancy. About CBI Academy CBI Academy is a UK-based education consultancy dedicated to supporting students and professionals through international education, employability training, career development, mentoring, and workplace experience. Internship Focus Areas Interns can specialize in one of the following key areas: • Student Recruitment Intern, • Promote academy programmes., • Contact prospective students., • Assist with recruitment campaigns., • Maintain student records., • Marketing & Social Media Intern, • Create social media content., • Schedule and publish posts., • Support digital marketing campaigns., • Assist in branding activities., • Admissions & Compliance Intern, • Process student applications., • Verify documents., • Maintain admission records., • Ensure compliance with academy procedures., • Business Development Intern, • Identify business opportunities., • Build partnerships., • Conduct market research., • Prepare business reports., • Customer Success & Student Support Intern, • Respond to student enquiries., • Assist with onboarding., • Provide administrative support., • Monitor student satisfaction., • Administrative & Operations Intern, • Organize documents., • Schedule meetings., • Update databases., • Support daily office operations., • Sales & Business Growth Intern, • Promote academy programmes., • Generate leads., • Follow up with potential clients., • Support business growth initiatives. Required Skills • Excellent communication skills, • Professional attitude, • Strong work ethic, • Teamwork, • Initiative, • Reliability, • Time management, • Problem-solving ability, • Willingness to learn Eligibility Applicants may include undergraduate students, postgraduate students, recent graduates, career changers, international students (where legally eligible), and individuals seeking practical work experience. No previous experience is required; full training will be provided. Benefits • Professional workplace experience, • Industry mentoring and coaching, • Real project exposure, • Certificate of completion, • Outstanding performer reference letter, • Career coaching, • CV support, • LinkedIn profile optimization guidance, • Flexible working arrangements Compensation This is an unpaid internship, with the option for performance-based sales commission. Earn up to £3,000 per successful programme sale (subject to academy commission terms and conditions). Working Hours & Duration • Flexible (Part-time / Full-time options available), • Duration: 4–12 weeks (Rolling intake throughout 2026) Selection Criteria Candidates should demonstrate good communication skills, a positive attitude, strong interpersonal skills, the ability to work independently and in a team, a willingness to learn, and professional ethics. Equal Opportunity Statement CBI Academy is committed to creating an inclusive workplace. Applications are welcomed regardless of age, disability, gender, race, religion, sexual orientation, or other protected characteristics. Recruitment decisions are based on merit, qualifications, and suitability. Data Protection Applicant information will be processed in accordance with the UK GDPR and the Data Protection Act 2018 and used solely for recruitment purposes. How to Apply Please submit your updated CV/Resume and an optional Cover Letter through the platform's application system.

    Immediate start!
    No experience
    Easy apply