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Client success manager jobs in London - Page 2Create job alerts

  • Social Media Manager
    Social Media Manager
    1 month ago
    £42000–£44000 yearly
    Full-time
    Hayes

    We are seeking a creative and results-driven Social Media Manager to enhance the online presence of Ultra Intellect Technologies Limited. As a Social Media Manager at Ultra Intellect Technologies, you will play a pivotal role in shaping our online voice, strengthening our brand, and driving digital engagement. You will also support our clients by creating and executing tailored social media strategies that highlight their successes, services, and innovations.. Main duties include: • Design, implement, and manage comprehensive social media strategies for Ultra Intellect and its clients to align with business goals., • Plan, create, and schedule engaging posts across multiple platforms (LinkedIn, Twitter/X, Instagram, Facebook, etc.) to grow brand presence., • Monitor channels, engage with followers, and respond to inquiries to build strong relationships with clients, partners, and prospects., • Develop and run targeted campaigns to showcase new services, client success stories, industry insights, and thought leadership in technology., • Manage paid social campaigns to generate leads, increase digital reach, and connect potential clients with tailored IT solutions. Skills and Education: • Proven experience as a Social Media Manager or in a similar digital marketing role (experience in the IT or professional services sector preferred)., • Strong understanding of major social media platforms and relevant marketing tools., • Creative thinking with the ability to design engaging, industry-relevant campaigns customised to professional audiences., • ·Graphic design or short-form video creation skills are a plus.

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  • Store Manager Expert Perfumery
    Store Manager Expert Perfumery
    1 month ago
    £40000–£45000 yearly
    Full-time
    Carnaby, London

    About the Maison Our client is an independent French luxury fragrance Maison renowned for its contemporary approach to fine perfumery, combining exceptional craftsmanship, creative freedom and uncompromising quality. Working alongside internationally acclaimed perfumers, the Maison creates distinctive fragrances using carefully sourced raw materials, celebrating authenticity, innovation and sustainable luxury. With ambitious international expansion plans, the brand is looking for an inspiring Fragrance Boutique Manager to lead its London boutique and deliver an exceptional retail experience. Key Responsibilities Commercial Leadership • Lead the commercial performance of the boutique by driving sales, profitability and sustainable business growth., • Monitor and analyse key performance indicators, including sales performance, conversion rate, average transaction value, units per transaction and operational efficiency., • Develop and implement action plans to maximise commercial opportunities and continuously improve boutique performance., • Plan and execute local initiatives, including product launches, exclusive client events and community partnerships., • Prepare regular business reports and provide strategic recommendations to the Retail Manager and Head Office. Team Leadership & Development • Recruit, onboard and develop a high-performing team that embodies the Maison's values and luxury service standards., • Set clear objectives, conduct performance reviews and provide regular coaching to support individual development., • Foster a collaborative, inclusive and motivating working environment focused on excellence and continuous improvement., • Manage staffing, scheduling and workforce planning in line with business needs and UK employment legislation., • Identify future talent and contribute to succession planning within the retail network. Client Experience & Clienteling • Ensure every client receives an exceptional luxury experience aligned with the Maison's identity and service philosophy., • Drive clienteling initiatives by developing long-term relationships, encouraging personalised follow-ups and expanding the client database., • Inspire the team to deliver expert fragrance consultations, engaging storytelling and memorable client experiences., • Build loyalty among local and international clientele while continuously elevating service standards. Boutique Operations • Oversee all aspects of boutique operations, ensuring impeccable presentation, visual merchandising and operational excellence., • Manage inventory, stock accuracy, replenishment, deliveries and loss prevention procedures., • Ensure full compliance with company procedures relating to cash handling, health & safety, security and data protection., • Maintain efficient back-of-house organisation and ensure the boutique operates to the highest luxury retail standards., • Act as the primary point of contact for landlords, suppliers and local business partners. Candidate Profile • Minimum of three years' management experience within luxury retail, fragrance, beauty, premium hospitality or another high-end customer-focused environment., • Proven experience leading commercial performance and successfully developing high-performing teams., • Previous experience with boutique openings, retail projects or market launches would be a strong advantage., • Strong entrepreneurial mindset with excellent organisational and leadership skills., • Ability to work autonomously while collaborating effectively with an international Head Office., • Genuine passion for niche perfumery, craftsmanship and luxury retail., • Exceptional communication, leadership and coaching abilities., • Fluent English is essential; additional languages are highly desirable., • Flexibility to work weekends, late trading hours and peak retail periods., • Must have the legal right to work in the United Kingdom. What We Offer • Competitive salary based on experience., • Performance-related bonus scheme., • Comprehensive training in fragrance expertise, product knowledge and luxury client experience., • Ongoing coaching, leadership development and career progression opportunities., • Employee discount and product allowance., • The opportunity to play a key role in the international growth of a contemporary French luxury fragrance Maison. Why Join the Maison? Joining the Maison means becoming part of an entrepreneurial and people-focused company where excellence, creativity and innovation are at the heart of everything we do. You will play a pivotal role in the success of the London boutique while working closely with the Retail Manager and the Paris Head Office to support the Maison's continued international expansion. Location This position is based in London, welcoming both local and international clients within a premium retail environment. A strong understanding of London's luxury fragrance, beauty or niche retail market will be considered a significant advantage.

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  • Hairdresser
    Hairdresser
    1 month ago
    £14–£16 hourly
    Full-time
    Wembley Park, Wembley

    Senior Hair Stylist / Senior Colourist 📍 London | Full-time & Part-time • £14–£16 per hour (DOE) + 20% uncapped commission + 100% tips, • We’re looking for experienced stylists who care about great hair, great service and building a long-term career—not just filling a chair., • If you’re commercially minded, confident behind the chair and want to be part of a growing London salon brand, we’d like to hear from you., • What you’ll get, • Up to £16 per hour (depending on experience), • 20% uncapped commission on service upgrades and retail, • Keep 100% of your tips, • Ongoing training in:, • Advanced Colour, • Afro & textured hair, • Fashion cutting & styling, • Leadership & management, • Flexible full-time and part-time hours, • Genuine opportunities to progress as we continue to grow About Chop Chop London We’re one of London’s most inclusive salon brands, with locations in Shoreditch and Wembley Park. We’ve built our reputation by doing things differently. Our pricing is gender-neutral, we welcome every hair texture, and we believe great hair should be accessible to everyone. Featured by publications including GQ, Grazia, Stylist, Dazed and Hairdressers Journal, we’re continuing to build a team that shares our ambition. We’re looking for someone who: • Has 3+ years’ salon experience, • Holds NVQ Level 2 (or equivalent), • Is confident in cutting, colouring and delivering exceptional client experiences, • Enjoys working in a busy, fast-paced salon, • Is reliable, professional and a genuine team player, • Wants to learn, grow and earn more, • Speaks fluent English and has the right to work in the UK Experience with Afro and textured hair is a bonus but not essential. We’ll help you develop those skills. This role isn’t for you if: • You’re looking for a quiet salon with little pace., • You dislike retail, upselling or building client loyalty., • You’re unwilling to learn, take feedback or be part of a team. If you’re passionate about your craft, enjoy looking after clients and want to build a successful career with a modern London salon, apply today.

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  • Hairdressers! We are rejecting £200-£300 a DAY worth of clients services
    Hairdressers! We are rejecting £200-£300 a DAY worth of clients services
    1 month ago
    £1980–£4700 monthly
    Full-time
    London

    Hairdressers !! We are rejecting £200-£300 a DAY worth of clients services Are you a skilled stylist looking for a long-term position in a successful, close-knit team? We're searching for a talented individual to join our well-established salon. Why Join Us? • We're a busy salon turning away 10-15 clients daily due to being short-staffed., • You'll be part of a stable team:, • Aurora: 19 years with us, • Bea: 7 years, • Alex: 6 years, • Terry: 14 years at a top competitor before joining us 4 months ago, • Our owner/manager has been leading the team for over 21 years. What We're Looking For: • Strong skills in cutting and colouring (primarily for ladies, but you should be comfortable cutting men’s hair too—no hardcore barbering required)., • Someone committed to a long-term role (1-2 years is not sufficient)., • A stylist with life experience, maturity, and quiet confidence to fit into our team dynamic., • You must be a good team player with some solid experience in both hairdressing and life. What You Can Earn: • Weekly earnings range from £500 to £900 based on commissions (depending on days worked and performance)., • Weekly tips: £100 to £600 on top of your pay., • Guaranteed pay and commissions from day one or shortly after, depending on performance. Next Steps: • Contact us via this ad buttons or chat., • After an initial 15-minute phone chat, we’ll arrange a face-to-face interview., • If we’re both happy, we’ll schedule a fully paid trial day to see how well you fit in the team. We value transparency and will ensure you know exactly what to expect every step of the way. If you’re ready for a long-term opportunity in a great environment, we’d love to hear from you!

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  • Plumbing / Heating Engineer
    Plumbing / Heating Engineer
    1 month ago
    £30000 yearly
    Full-time
    London

    Location: London and South East England Job Type: Full-Time | Permanent Salary: £30,000per annum + Overtime + Company Van + Benefits About the Role We are seeking an experienced Mobile Air Conditioning Engineer to join our expanding team. This is an excellent opportunity for a motivated engineer who takes pride in delivering high-quality service and maintenance across a varied portfolio of commercial properties. The successful candidate will be responsible for carrying out planned preventative maintenance (PPM), reactive repairs, fault finding, and occasional installation work on a wide range of air conditioning equipment. Key Responsibilities • Carry out planned preventative maintenance (PPM) on commercial air conditioning systems., • Diagnose faults and complete repairs efficiently., • Service and maintain split, multi-split, VRV/VRF, and DX systems., • Complete reactive maintenance in line with service level agreements (SLAs)., • Carry out minor installation and replacement works when required., • Complete electronic job reports and documentation accurately., • Ensure compliance with health and safety regulations at all times., • Deliver a professional and customer-focused service. Requirements Essential: • F-Gas Category 1 Certification., • Experience working on commercial HVAC systems., • Full & Clean UK Driving Licence., • Strong fault-finding and diagnostic skills., • Ability to work independently and manage your own workload. Desirable: • NVQ Level 2 or 3 in Refrigeration & Air Conditioning., • Experience with Daikin, Mitsubishi Electric, Toshiba, LG, Fujitsu, or Panasonic equipment. What's on Offer • Starting Salary of £30,000, • Paid overtime., • Company van and fuel card., • Mobile phone and tablet., • Uniform and PPE provided., • 28 days holiday (including bank holidays)., • Auto enroll pension., • Ongoing manufacturer training and professional development. About You You'll be a reliable, professional engineer who enjoys working independently while providing excellent customer service. You'll be confident fault-finding, solving technical issues, and building strong relationships with clients.

    No experience
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  • Auto Motive Technician - Car Mechanic
    Auto Motive Technician - Car Mechanic
    2 months ago
    £32000–£42000 yearly
    Full-time
    London

    New Workshop Opening in Harrow – Multiple Automotive Vacancies Vehicle Workshop Manager | Vehicle Technicians | Car Mechanics | Diagnostic Technicians | Service Advisors Location: Harrow, Greater London Job Type: Full-Time, Permanent Salary: Excellent Salary Packages Available (Dependent on Experience) Exciting Career Opportunities at a Brand-New Automotive Workshop in Harrow Car Dealer Recruitment is delighted to be recruiting on behalf of our client, who is opening a state-of-the-art vehicle workshop in Harrow, Greater London. This is an exciting opportunity to join a brand-new business from the very beginning. The workshop has been purpose-built with modern equipment, excellent working conditions, and ambitious plans for future growth. We are looking for enthusiastic automotive professionals who want to be part of a successful and expanding team. Current Vacancies Vehicle Workshop Manager We are looking for an experienced Workshop Manager who can lead, motivate and develop a team whilst ensuring exceptional levels of productivity, efficiency and customer satisfaction. Responsibilities include: • Managing the daily operation of the workshop, • Leading and supporting technicians and workshop staff, • Maximising workshop productivity and labour sales, • Monitoring workshop efficiency and quality standards, • Managing work allocation and workshop loading, • Delivering outstanding customer satisfaction, • Ensuring Health & Safety procedures are followed, • Working closely with the Service Advisors to deliver an exceptional customer experience Vehicle Technicians & Car Mechanics We are looking for qualified Vehicle Technicians and experienced Car Mechanics with a passion for delivering high-quality workmanship. You'll be responsible for: • Vehicle servicing and maintenance, • Repairs on a wide range of vehicles, • Brake, suspension and steering repairs, • Engine and transmission work, • MOT preparation, • Maintaining excellent workshop standards Diagnostic Technicians If you enjoy solving complex vehicle faults and working with the latest diagnostic equipment, we'd like to hear from you. Responsibilities include: • Advanced vehicle diagnostics, • Electrical fault finding, • Software updates and programming, • Identifying and resolving complex technical issues, • Supporting and mentoring fellow technicians when required Service Advisors We are also recruiting experienced Service Advisors who are passionate about customer service. Your role will include: • Booking vehicles into the workshop, • Keeping customers informed throughout the repair process, • Preparing estimates and invoices, • Liaising with technicians and the Workshop Manager, • Delivering an outstanding customer journey from start to finish What We're Looking For • Previous automotive industry experience, • Positive attitude and strong work ethic, • Excellent communication skills, • Ability to work within a busy workshop environment, • Full UK Driving Licence preferred (Workshop roles), • Manufacturer experience is advantageous but not essential What Our Client Offers • Excellent salary packages, • Modern workshop, • Latest diagnostic equipment and tools, • Career progression opportunities, • Friendly and supportive management team, • Stable, permanent employment, • Company pension, • Paid holidays Apply Today If you're looking for your next opportunity as a Workshop Manager, Vehicle Technician, Car Mechanic, Diagnostic Technician or Service Advisor in Harrow or Greater London, we'd love to hear from you. Join a brand-new workshop where your experience will be valued and your career can grow from day one. Apply today with your CV through Car Dealer Recruitment.

    No experience
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  • COMMISSION-ONLY SALES EXECUTIVE
    COMMISSION-ONLY SALES EXECUTIVE
    2 months ago
    Full-time
    London

    COMMISSION-ONLY SALE AGENT WOI Location: London / South East / South West Target Markets: Local businesses seeking stronger digital visibility Benefits: Successful track record with agents or salespeople | Excellent commission terms | Professional training and support | Sales and marketing support | Exclusive sales areas | Freedom & flexibility Benefits • Agents Are Already Earning Well: Sales agents already working with the network are consistently meeting and exceeding their earnings expectations, a strong sign of a product that sells., • Up to 50% Commission on Every Closed Deal: Earn up to 50% of the value of every deal you close, one of the strongest commission rates available for digital media sales., • Onboarding and Ongoing Support From Head Office: You will receive structured onboarding training when you start, with continuous support from head office as you build your territory., • Digital Sales Materials Provided: All promotional materials are provided digitally, so you can start selling without delay and present the platform professionally to every prospect., • Your Own Exclusive Territory: An exclusive geographic area will be allocated to you, giving you a defined local market to develop without competing with other agents on the network., • Remote and Flexible Working: This is a fully remote opportunity, work your own hours and manage your own schedule. Your results and commission are entirely in your own hands. Sell to Local Businesses Across UK Towns and Cities Your target market is local businesses of all sizes actively looking to increase their visibility and attract more local customers. These are businesses that benefit directly from affordable, community-focused digital advertising across virtually every sector. • Retail shops, restaurants, cafes, and hospitality venues, • Health, beauty, and wellness businesses, • Automotive, travel, and financial services providers, • Entertainment venues, attractions, and events organisers, • Professional services looking to reach local consumers You will focus on specific postcode territories, including Reading and the RG postcode area, Norwich and the NR postcode area, and Northwest London, with further areas available. Each territory represents a substantial pool of local businesses ready to be engaged. Are You the Right Fit for This Opportunity? This is a self-employed, commission-based opportunity for sales professionals who are comfortable working independently, managing their own pipeline, and closing deals remotely via digital channels, including email, social media, and online messaging. You thrive on autonomy and have the discipline to build and maintain a strong client base without handholding. You understand local business communities, can identify opportunities quickly, and know how to tailor a conversation to each prospect’s needs. • Proven experience in sales, including prospecting, lead generation, and closing, • Strong interpersonal and written communication skills, • Ability to understand a client’s needs and present relevant advertising solutions, • Self-motivated and organised, capable of managing multiple clients simultaneously, • Knowledge of local business communities is a genuine advantage, • Experience in media sales or digital advertising is beneficial but not essential, • Must be available to operate within UK business hours and communicate fluently in English With up to 50% commission on closed deals and an exclusive territory allocated to you, this is a strong opportunity for a driven sales professional to build a meaningful and rewarding income stream around a simple, in-demand product.

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  • Intern
    Intern
    2 months ago
    Full-time
    London

    CBI Academy offers an exciting opportunity for enthusiastic interns eager to gain practical industry experience and develop professional skills. Our flexible internship program allows you to work on real projects, receive dedicated mentoring and training, and support various business functions within a dynamic education consultancy. About CBI Academy CBI Academy is a UK-based education consultancy dedicated to supporting students and professionals through international education, employability training, career development, mentoring, and workplace experience. Internship Focus Areas Interns can specialize in one of the following key areas: • Student Recruitment Intern, • Promote academy programmes., • Contact prospective students., • Assist with recruitment campaigns., • Maintain student records., • Marketing & Social Media Intern, • Create social media content., • Schedule and publish posts., • Support digital marketing campaigns., • Assist in branding activities., • Admissions & Compliance Intern, • Process student applications., • Verify documents., • Maintain admission records., • Ensure compliance with academy procedures., • Business Development Intern, • Identify business opportunities., • Build partnerships., • Conduct market research., • Prepare business reports., • Customer Success & Student Support Intern, • Respond to student enquiries., • Assist with onboarding., • Provide administrative support., • Monitor student satisfaction., • Administrative & Operations Intern, • Organize documents., • Schedule meetings., • Update databases., • Support daily office operations., • Sales & Business Growth Intern, • Promote academy programmes., • Generate leads., • Follow up with potential clients., • Support business growth initiatives. Required Skills • Excellent communication skills, • Professional attitude, • Strong work ethic, • Teamwork, • Initiative, • Reliability, • Time management, • Problem-solving ability, • Willingness to learn Eligibility Applicants may include undergraduate students, postgraduate students, recent graduates, career changers, international students (where legally eligible), and individuals seeking practical work experience. No previous experience is required; full training will be provided. Benefits • Professional workplace experience, • Industry mentoring and coaching, • Real project exposure, • Certificate of completion, • Outstanding performer reference letter, • Career coaching, • CV support, • LinkedIn profile optimization guidance, • Flexible working arrangements Compensation This is an unpaid internship, with the option for performance-based sales commission. Earn up to £3,000 per successful programme sale (subject to academy commission terms and conditions). Working Hours & Duration • Flexible (Part-time / Full-time options available), • Duration: 4–12 weeks (Rolling intake throughout 2026) Selection Criteria Candidates should demonstrate good communication skills, a positive attitude, strong interpersonal skills, the ability to work independently and in a team, a willingness to learn, and professional ethics. Equal Opportunity Statement CBI Academy is committed to creating an inclusive workplace. Applications are welcomed regardless of age, disability, gender, race, religion, sexual orientation, or other protected characteristics. Recruitment decisions are based on merit, qualifications, and suitability. Data Protection Applicant information will be processed in accordance with the UK GDPR and the Data Protection Act 2018 and used solely for recruitment purposes. How to Apply Please submit your updated CV/Resume and an optional Cover Letter through the platform's application system.

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  • Financial Advisor
    Financial Advisor
    2 months ago
    £46000–£60000 yearly
    Full-time
    London

    Company Introduction J & S Business Consultant Limited is a London-based business consultancy specialising in supporting overseas businesses, particularly small and medium-sized enterprises expanding into the United Kingdom. The company provides integrated business support services throughout the UK market-entry and operational lifecycle, including business planning, company establishment support, financial and operational analysis, compliance coordination, and liaison with professional advisers such as accountants, solicitors, and other service providers. Our clients typically require ongoing support in understanding the UK business environment, managing operational processes, preparing business plans, and maintaining effective financial and compliance procedures. Due to continued business growth and increasing demand from international clients, we are seeking a Financial Adviser to strengthen our internal advisory capability and provide analytical support to business clients. Job Responsibilities The Financial Adviser will be responsible for supporting business clients through financial analysis, operational assessment, and business planning assistance within the company’s consultancy services. Key responsibilities include: • Conducting consultations with clients in Mandarin and English to understand their business operations, commercial objectives and financial position., • Collecting, reviewing and analysing business and financial information, including revenue, operating costs, cash flow and management information, to support business planning and operational decision-making., • Assisting clients in preparing business plans, financial forecasts, budgets and cash flow projections for business establishment and ongoing operations in the UK., • Preparing business analysis reports and financial reports to support clients' commercial planning and business development., • Identifying commercial and operational risks and assisting clients in developing practical business solutions., • Explaining UK business procedures, financial reporting requirements and general business compliance requirements relevant to clients' operations., • Liaising with external accountants, solicitors, tax advisers, banking institutions and other professional advisers to coordinate clients' business and compliance matters., • Providing ongoing business consultancy support to existing clients and assisting with the development of long-term client relationships., • Supporting prospective clients during the UK business establishment process through commercial and financial planning assistance. Candidate Requirements The successful candidate should have: • A bachelor's degree or above in Finance, Business, Economics, Accounting or a related discipline, or equivalent professional experience., • Significant experience in business analysis, financial analysis, banking, corporate finance, business consultancy or business management., • Strong analytical skills and experience in preparing business plans, financial reports and commercial analysis., • Fluency in both Mandarin and English, as the Company's clients are predominantly Mandarin-speaking businesses., • Experience of communicating and coordinating with accountants, legal professionals and other external advisers., • Excellent organisational, communication and client management skills.

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  • Business Development Manager
    Business Development Manager
    2 months ago
    £30000–£36000 yearly
    Full-time
    Wembley

    DSL Group is seeking an experienced and results-driven Business Development Manager to join our UK team. The successful candidate will be responsible for driving business growth, developing new customer opportunities, and expanding our market presence within the shipping industry. The ideal candidate will have strong experience in shipping and freight forwarding, with a particular focus on sea freight, and a proven ability to acquire new customers, develop strategic relationships, and achieve commercial targets. Key Responsibilities • Identify and develop new business opportunities within the shipping and freight forwarding industry. • Build and maintain strong relationships with new and existing customers., • Promote DSL Group’s shipping solutions, including sea freight, air freight, road freight, customs clearance, and warehousing services. • Develop customer portfolios and generate new revenue opportunities., • Prepare commercial proposals, quotations, and negotiate rates to secure new business. • Work closely with Pricing, Operations, and Customer Service teams to deliver effective shipping solutions. • Achieve monthly, quarterly, and annual sales targets., • Conduct customer meetings, business visits, and market development activities. • Monitor market trends, competitor activities, and industry developments., • Maintain accurate sales reports, customer records, and business development pipelines. • Ensure excellent customer service and build long-term client partnerships. Requirements • Bachelor’s degree in Business, Marketing, Shipping, Logistics, or a related field., • 5–6 years of experience in Business Development / Sales within the Shipping, Freight Forwarding, or Logistics industry. • Minimum 2–3 years of hands-on experience in Sea Freight is mandatory., • Strong understanding of international shipping processes, freight forwarding, and customer solutions. • Proven track record of achieving sales targets and developing new business., • Excellent communication, negotiation, and relationship management skills., • Ability to work independently, manage priorities, and deliver results., • Good knowledge of Microsoft Office applications (Word, Excel, Outlook). Key Skills • Business Development & Sales, • Sea Freight Knowledge, • Shipping Industry Expertise, • Customer Relationship Management, • Sales Negotiation, • Commercial Awareness, • Market Development, • Communication Skills, • Problem Solving, • Time Management, • Team Collaboration

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  • Business Analyst
    Business Analyst
    2 months ago
    £40000–£45000 yearly
    Full-time
    London

    About Us Curiouser Family is a UK-based family education and community services provider dedicated to supporting children and families through educational programmes, family activities and community engagement. As our business continues to grow, we are looking for a motivated and analytical Business Analyst to join our team and support the company's operational performance, business planning and strategic development. Key Responsibilities • Collect, analyse and interpret operational, financial and business data across the company's educational programmes, family activities and community services, and prepare regular management reports to support business decision-making., • Monitor programme performance, customer enrolment, participation rates, revenue, budgets and operating costs, identifying trends and providing recommendations to improve operational efficiency and business performance., • Analyse the financial performance, income, expenditure and budget utilisation of different programmes, providing insights to support cost control, resource allocation and financial planning., • Analyse customer feedback, service outcomes and business performance data to evaluate the effectiveness of existing programmes and recommend improvements to enhance customer experience and service quality., • Develop and maintain key business performance indicators (KPIs) and management reporting systems to support strategic planning and performance management., • Assist in preparing business plans, operational budgets, forecasts and performance reports to support business planning and resource management., • Review internal operational and administrative processes, identifying opportunities to improve workflow efficiency, strengthen internal controls and enhance cross-departmental collaboration., • Work closely with different departments to collect and analyse business and financial information, providing practical recommendations to support the company's day-to-day operations and long-term development., • Provide business performance analysis and strategic support to senior management, contributing to the company's continued growth and operational improvement. Person Specification The successful candidate should have: • A bachelor's degree or above in Business, Finance, Accounting, Economics or a related discipline., • Relevant experience in business analysis, financial analysis, management reporting or operational analysis., • Strong analytical and problem-solving skills, with the ability to interpret business and financial data and present meaningful insights., • Experience in budgeting, financial analysis and business performance reporting., • ACCA qualified, partially qualified, or actively studying towards the ACCA qualification is highly desirable., • Excellent Microsoft Excel skills; experience with data analysis and reporting tools would be advantageous., • Strong organisational and communication skills, with the ability to work collaboratively across different departments., • Excellent written and spoken English; Mandarin Chinese language skills would be an advantage due to the company's client base.

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  • Luxury Sales Associate - Cigar Shop
    Luxury Sales Associate - Cigar Shop
    2 months ago
    £30000–£32000 yearly
    Full-time
    London

    Job Summary We are seeking a polished and enthusiastic Luxury Sales Assistant to join our prestigious cigar shop in West London. The ideal candidate will possess excellent communication skills and a passion for delivering exceptional customer service. This role involves engaging with diverse clientele, promoting our premium products, and creating a welcoming shopping environment. The successful applicant will be organised, proactive, and adept at upselling to maximise sales opportunities while maintaining the highest standards of professionalism and product knowledge. Responsibilities • Greet customers warmly and provide personalised assistance with their selections of cigars and accessories, • Offer expert advice on product features, flavours, and pairing options to enhance customer experience, • Manage social media accounts by creating engaging content to promote the shop’s offerings and events, • Utilise strong communication skills to build rapport with clients and foster repeat business, • Upsell complementary products and exclusive items to maximise sales potential, • Maintain organised merchandising displays that reflect the shop’s luxury branding standards, • Handle transactions accurately using the point-of-sale system, ensuring proper cash handling and record keeping, • Assist in stock management, including inventory checks and replenishment of display items, • Manage phone enquiries professionally, providing information about products and services Experience • Previous experience in luxury retail or high-end customer service environments is preferred., • Knowledge or interest in Cigars is essential, • Proven social media management skills to effectively promote the shop’s brand online, • Strong organisational skills with attention to detail in merchandising and stock control, • Excellent communication skills, including phone etiquette and active listening capabilities, • Ability to perform basic maths accurately for transactions and stock management purposes, • Effective time management skills to prioritise tasks during busy periods, • Experience in upselling techniques to enhance sales performance This role offers an exciting opportunity to be part of a distinguished retail environment where professionalism, product expertise, and exceptional service are valued above all.

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  • Luxury Residential Cleaner
    Luxury Residential Cleaner
    2 months ago
    £13.5–£14 hourly
    Part-time
    Mayfair, Westminster

    STARTING TOMORROW Location: London Hours: 10am - 1pm 3 hours per day, 7 days per week (21 hours per week) Pay: 13.50p/h About the Role We are seeking an experienced, professional, and detail-oriented Luxury Residential Cleaner to maintain a prestigious private apartment to an exceptional standard. This is a permanent role for someone who takes genuine pride in delivering immaculate results and understands the expectations of high-end residential clients. Key Responsibilities • Clean and maintain all rooms to a luxury standard., • Dust and polish delicate and high-value surfaces with care., • Vacuum and mop all flooring using appropriate cleaning methods., • Clean and sanitise kitchens, bathrooms, and living areas., • Make beds and ensure bedrooms are presented to a hotel-quality finish., • Empty bins and replenish household essentials where required., • Report any maintenance issues or damaged items immediately., • Follow client preferences and maintain strict confidentiality., • Ensure the property is consistently presented to the highest possible standard. Essential Requirements • Previous experience cleaning luxury homes, premium apartments, hotels, or private residences., • Exceptional attention to detail., • Professional, trustworthy, and reliable., • Excellent time management and organisational skills., • Able to work independently with minimal supervision., • Strong communication skills., • Right to work in the UK. Desirable • Experience working with high-net-worth or VIP clients., • Knowledge of caring for luxury finishes, marble, natural stone, premium wood, designer furniture, and specialist appliances., • Ability to identify when specialist cleaning products and techniques are required. What We’re Looking For We’re looking for someone who notices the small details that others miss. The successful candidate will have a strong work ethic, present themselves professionally, respect client privacy, and consistently deliver a five-star standard of cleaning. If you’re passionate about excellence and have experience maintaining luxury properties, we’d love to hear from you.

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  • IT Support Analyst
    IT Support Analyst
    2 months ago
    £32000–£35000 yearly
    Full-time
    New Barnet

    Storm IT Ltd is a leading MSP based in New Barnet, dedicated to providing innovative IT Services and Solutions to their long standing client base. We are seeking a skilled 2nd Line Support Engineer to join their dynamic team and contribute to our continued success and growth in the industry. As a 2nd Line Support Engineer, you will play a key role in ensuring the smooth operation of our IT systems and providing excellent technical support to our clients. This position involves a mix of user support, system administration, troubleshooting, basic networking and collaboration with other IT professionals remotely from our New Barnet office or onsite with the client. Responsibilities: · Provide technical support and assistance to employees on IT-related issues including hardware, software, and networking. · Troubleshoot and resolve hardware and software problems in a timely manner. · Perform system administration tasks such as user account management, Active Directory updates, and software installations. · Monitor and maintain IT systems to ensure optimal performance and reliability. · Collaborate with internal teams to implement IT solutions and improvements. · Respond to and resolve support tickets efficiently. · Document technical procedures and solutions for future reference. · Assist in the setup and configuration of new IT equipment and software. · Liaise with external vendors and service providers when necessary. Requirements: · Proven experience as a 2nd Line Support Engineer or similar role. · Experience working for an MSP is advantageous. · Solid understanding of IT systems, networking, and infrastructure. · Hands-on experience with Windows operating systems, Active Directory, and Microsoft Office suites. · Experience working across the Microsoft 365 (SharePoint, Teams, Office365,Intune & Entra ID). · Experience with hardware troubleshooting and software installations. · Excellent problem-solving skills and attention to detail from 1st to 2nd line level. · Effective collaborator and communicator at all levels who uses their own initiative and shares skills · Ability to work independently and as part of a team. · Demonstrate professionalism and positivity to the team and end users by displaying good customer-facing practices · Demonstrated ability to quickly learn new skills · Working well under pressure, ability to prioritise work streams and refer on where required. If you are a proactive and skilled 2nd Line Support Engineer looking for a new challenge with a reputable company in the New Barnet area, we encourage you to apply and join our talented team! Job Type: Full-time Benefits: Company events Company pension On-site parking Work Location: Storm IT Offices. In Person

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  • Solicitor
    Solicitor
    2 months ago
    £1500–£2500 monthly
    Full-time
    London

    We are seeking an experienced Immigration Advisor to join our growing immigration consultancy. The successful candidate will advise clients on a range of UK immigration matters, prepare and submit applications, and ensure compliance with current Home Office requirements. Key Responsibilities Provide accurate, up-to-date immigration advice to clients across visa categories (e.g. Skilled Worker, Student, Family, Visitor, ILR/Settlement) Assess client eligibility and advise on the most suitable immigration route Prepare, review, and submit visa applications, supporting documents, and representations Draft administrative review and appeal letters where required Liaise with clients, caseworkers, and relevant authorities throughout the application process Maintain accurate case files and ensure all advice is compliant with OISC/IAA Code of Standards Keep up to date with changes in immigration law, rules, and Home Office guidance Manage a caseload independently while meeting deadlines and service standards Essential Requirements OISC accreditation at Level 1, 2, or 3 (specify level required for the role), or Membership of the Immigration Advice Authority (IAA), or Qualified Solicitor (having completed SQE1/SQE2 or equivalent qualifying law course) with right to practise in immigration law Strong working knowledge of the Immigration Rules and Home Office processes Excellent written and verbal communication skills Strong attention to detail and ability to manage multiple cases simultaneously Desirable Experience with Skilled Worker, Global Talent, Student, or Settlement applications Multilingual ability (e.g. Hindi, Urdu, Gujarati) an advantage Experience working in a fast-paced consultancy environment

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