General Manager
7 days ago
Battersea
The Red Setter - General Manager Award-Winning Pub, Bar and Restaurant Group Quality London The Red Setter is a modern British pub and a hub for the local community. Our all-day food offering focuses on seasonality and sharing from small plates to hearty gastropub classics while weekends are all about Saturday brunch and stunning Sunday roasts. Behind the bar, you'll find the best of Londons craft beer scene, classic cocktails and artisan wines. Located on Claphams iconic Northcote Road, were the perfect spot for a few pints, a quick bite, or dinner with friends and family. Our street-side terrace is made for al fresco drinking and dining. The Role As GM, you will take full ownership of all aspects of running the venue. You will be given autonomy and run the site as if it were your own business. Being business-savvy and demonstrating great commercial acumen is a must. Your team will look up to you, so it's essential to train, nurture and develop your staff to maintain incredibly high standards and customer satisfaction. You have impeccable floor, bar and late-night experience. You will be given the opportunity to train, personally develop and progress your career as the company continues to grow. What were looking for: Wear your heart on your sleeve, take ownership, be bold and run the business as if it's your own. Be cool, calm and collected, manage pressure with ease, and don't let anything faze you. Youre not precious. We leave our egos at the door and help get sh*t done. A minimum of 2 years experience as a General Manager, depending on the property being considered. Solid communication and organisational skills, with an approachable personality. Superb customer and floor-service skills. Excellent all-round business knowledge, from financials to customer satisfaction. An entrepreneurial flair. Passionate about people, training, mentoring and growing a team, but most importantly, someone who loves to have fun. Personal Licence holder beneficial. Whats in it for me: A competitive salary and bonus scheme. Training and development. Career progression and promotion opportunities, with regular new openings around the corner. Get out and about you automatically get discounts across all our pubs, bars and restaurants. The opportunity to make strategic decisions within your business take ownership and Be Fearless. Annual team trips abroad, regular management incentives and socials a fun, family atmosphere. 28 days holiday. Goes without saying, but well feed you during your shift. Employee Assistance Programme (EAP). Good people know good people an awesome referral scheme. Birthdays are for celebrating, so have the day off on us. Cycle to Work scheme. Interested in hearing more? Get in touch so we can arrange to meet up, show you around and tell you more about the role. Welcome to Londons Biggest Independent Pub Company! Urban Pubs & Bars was founded in 2014 and has since expanded to an estate of over 67 pubs, bars and restaurants across London. In 2018, Urban Pubs & Bars was ranked number 28 in the Sunday Times Virgin Atlantic Fast Track 100 list, recognising Britains private companies with the fastest-growing sales. We were then nominated for two Publican Awards in 2020, winning the award for Best Managed Pub Company 250 Sites on the night. In 2021, Urban was awarded Best Food-Led Pub Company 2021 at the R200 Awards. Urban once again won Best Managed Pub Company 250 Sites in 2023. Most recently, in 2026, we won Best Managed Pub Company 250 Sites and Best Food Offering. In 2025 and 2026, we were also recognised by the Sunday Times in its Top 100 Companies to Work For. TPBN1_UKCT