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  • Kitchen Manager
    Kitchen Manager
    hace 6 días
    £38000 anual
    Jornada completa
    London

    **Kitchen Manager - Delivery Kitchen London, South Acton** What you'll get: • Salary up to £38,000 per year based on a 45-hour contract., • Quarterly Bonus Scheme up to 20% (KPI's TBC), • Free yummy pizzas and soft drinks on every shift., • 28 days holiday., • A pension scheme to set you up for the future., • Medicash – Health cash plan including dental, optical, physiotherapy and more., • 24/7 virtual GP access and confidential counselling sessions and advice on wellbeing, money, legal and personal matters., • Cashback, online discounts and discounted shopping vouchers to help with everyday savings., • Gym and fitness discounts, cinema tickets, family days out and exclusive hospitality perks., • Annual social events, incentives and competitions., • 50% staff discount when dining in any Franco Manca restaurant., • Up to £500 employee referral scheme (T&Cs apply)., • Ongoing personal growth and development with our Franco Academy across the UK. About Us At Franco Manca, we're not just making sourdough pizza, we're creating a movement. Our passion for simple, authentic and delicious food is at the heart of everything we do. From our hand-stretched sourdough bases to the finest seasonal ingredients, every pizza tells a story of quality, care and tradition. With nearly twenty years of pizza-making under our belt, we've built a loyal following of pizza lovers across the UK. But we're more than just pizza. We're about people, community and creating a welcoming space where everyone feels at home. As we exploring new ways to serve delicious pizza, we're launching an exciting new Delivery Kitchen operation and are looking for an experienced Kitchen Manager to help lead the way. What You'll Do • As Kitchen Manager, you'll be the driving force behind our Delivery Kitchen operation, leading a small team to deliver exceptional food quality and operational performance., • You'll take charge of the kitchen, ensuring every pizza is prepared to our high standards while maintaining speed, consistency and accuracy across every order., • Inspire, coach and develop a small team, creating a positive and supportive culture where people can thrive., • Manage kitchen operations, including food preparation, stock control, ordering, labour management, hygiene and health & safety., • Be hands-on, whether you're making pizzas, supporting your team during busy periods or finding ways to improve efficiency and performance., • Take ownership of day-to-day challenges and proactively solve problems to keep the operation running smoothly., • Ensure the kitchen is organised, effective and prepared to meet the demands of a fast-paced delivery environment., • Work closely with the Operations team to continually improve processes, standards and performance. What You'll Bring • We're looking for a Kitchen Manager who knows their way around a kitchen and has a genuine passion for great pizza and food quality., • You'll have previous experience leading a kitchen team in a Delivery Kitchen, delivery-focused kitchen or high-volume takeaway environment., • Strong pizza-making experience is essential., • You'll be comfortable leading and developing a small team of chefs., • Be highly organised, ensuring the kitchen operates efficiently at all times., • Have a proactive and solutions-focused mindset, with the ability to identify challenges and take ownership of resolving them., • Lead by example, creating a positive, supportive atmosphere within the team., • Have excellent attention to detail and a commitment to maintaining Franco Manca's quality standards., • Possess strong knowledge of food safety, HACCP and health & safety compliance. Ready to Join Us? If you have the skills, pizza expertise and leadership experience to build and lead a successful Delivery Kitchen operation, then click apply and join the pioneers of Sourdough Pizza. Franco Manca is proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all our people. We welcome applications from everyone and recruit based on skills, experience and potential. If you need any adjustments during the application or interview process, please let us know and we'll be happy to support you.

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  • Bar Staff
    Bar Staff
    hace 9 días
    £12.71–£13 por hora
    Jornada completa
    Kingston upon Thames

    BAR STAFF – JOB DESCRIPTION A.K. Whelan Pubs (AKW) Position: Bar Staff / Bar Team Member Hours: Full-Time & Part-Time Opportunities Location: Various Venues Across London & the South ABOUT THE ROLE We are looking for friendly, enthusiastic and reliable people to join our bar teams across A.K. Whelan Pubs. Our Bar Staff are at the heart of the customer experience. You will be responsible for delivering excellent service, maintaining high standards and helping create the welcoming, lively atmosphere our pubs are known for. Previous bar experience is an advantage, but attitude, reliability and a willingness to learn are equally important. Our values are simple: PEOPLE • STANDARDS • FUN We want team members who enjoy hospitality, take pride in their work and understand the importance of giving every customer a great experience. KEY RESPONSIBILITIES Customer Service • Welcome customers in a friendly and professional manner., • Provide fast, efficient and engaging bar service., • Take customer orders accurately and process payments correctly., • Have a good knowledge of the drinks and products available., • Assist customers with questions and recommendations., • Deal with customer queries professionally and escalate issues to management where required., • Help create a positive, welcoming and enjoyable atmosphere. Bar Service • Prepare and serve draught beers, spirits, wines, soft drinks and other beverages to company standards., • Ensure correct glassware, measures and presentation are used., • Maintain excellent product quality and presentation., • Follow responsible alcohol service procedures at all times., • Comply fully with Challenge 25 and licensing requirements., • Report any dispense, cellar or product-quality issues immediately. Cash & Till Procedures • Operate the EPOS/till system accurately., • Process cash and card transactions correctly., • Follow company procedures relating to discounts, refunds and voids., • Never give away stock or provide unauthorised discounts., • Report till discrepancies or transaction issues immediately. Stock Control • Handle all stock carefully and responsibly., • Follow correct measures and portion controls., • Minimise wastage and report breakages, spillages and wastage., • Assist with deliveries and stock rotation when required., • Maintain secure storage of stock., • Support management with stocktakes where required. Cleaning & Standards • Maintain a clean, organised and fully stocked bar throughout the shift., • Keep bar tops, shelves, fridges, glasswash areas and customer-facing areas clean., • Complete opening, closing and cleaning duties as instructed., • Ensure glasses are cleaned, polished and stored correctly., • Maintain high standards in customer areas, toilets and external areas where required., • Report maintenance, health & safety or cleanliness issues immediately. Licensing, Safety & Compliance • Follow all premises licence conditions and company policies., • Apply Challenge 25 consistently., • Refuse service appropriately when required and inform management., • Follow company procedures regarding intoxicated customers., • Comply with health & safety, fire safety, food hygiene and allergen procedures., • Report accidents, incidents or security concerns immediately., • Work responsibly to protect customers, colleagues and the business. WHAT WE ARE LOOKING FOR We are looking for people who are: • Friendly, positive and approachable., • Reliable and punctual., • Customer-focused., • Comfortable working in a busy environment., • Able to work effectively as part of a team., • Willing to learn and develop., • Able to maintain standards during busy periods., • Honest and responsible when handling cash and stock., • Flexible regarding evenings, weekends and bank holidays., • Passionate about hospitality and delivering great service. EXPERIENCE Previous experience in a pub, bar, restaurant or hospitality environment is desirable but not essential. Training can be provided for the right candidate. Experience with draught products, EPOS systems, cocktails, food service or high-volume venues would be beneficial. WORKING HOURS Our venues trade across weekdays, evenings and weekends. Applicants should therefore be prepared to work a mixture of: • Day shifts, • Evening shifts, • Weekends, • Bank holidays, • Major sporting and entertainment events Hours and shift patterns will depend on the individual venue and position. WHAT WE OFFER • Competitive rates of pay, • Full-Time and Part-Time opportunities, • Training and development, • Opportunities to progress into supervisory and management positions, • Experience within a growing multi-site pub business, • Supportive venue and operations teams, • A lively and varied working environment CAREER DEVELOPMENT We believe in developing talented people from within the business. For team members who demonstrate strong performance, reliability and leadership potential, there may be opportunities to progress through: Bar Staff → Supervisor → Assistant Manager → Deputy Manager → General Manager OUR EXPECTATIONS Every member of the team represents the venue and A.K. Whelan Pubs. We expect our Bar Staff to arrive ready for work, maintain professional standards, support their colleagues and deliver excellent customer service throughout every shift. Above all, we want people who contribute positively to our culture: PEOPLE • STANDARDS • FUN

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