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Call Centre Trainer • Location: Peterborough or Basingstoke - Full time onsite, • Duration: 6 month initial contract, • Rate: £350-£450 per day (inside IR35/via umbrella) We are seeking an experienced Call Centre Trainer to support the development of customer service teams within a regulated financial services environment. You will work closely with Team Managers and Customer Service Representatives to improve customer conversations, coaching capability, quality performance and customer outcomes. Key Responsibilities • Deliver structured coaching programmes across operational teams., • Conduct call observations, quality reviews and side by side coaching sessions., • Improve call control, objection handling and customer engagement skills., • Support Team Managers to strengthen coaching capability and team performance., • Use quality and performance data to identify trends and drive targeted development plans., • Promote customer focused behaviours, regulatory compliance and positive outcomes for vulnerable customers. About You • Experience training/coaching within a contact centre environment., • Excellent coaching, communication and stakeholder management skills., • Proven track record improving quality, customer outcomes and colleague performance. Desirable • Life and Pensions or broader financial services experience., • Coaching qualification., • Experience coaching Team Managers and operational leaders., • Knowledge of Consumer Duty and vulnerable customer requirements. This is an excellent opportunity for a coaching professional who is passionate about developing people, improving performance and delivering great customer outcomes. If this is of interest, please apply online with an updated CV attached. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you. JBRP1_UKTJ

COMPANY OVERVIEWA leading UK-wide facilities management provider is continuing to strengthen its Fire & Security division across the South region. The organisation delivers specialist technical services to major retail and commercial clients, supporting large-scale estates with planned and reactive maintenance solutions. Like the look of this opportunity Make sure to apply fast, as a high volume of applications is expected Scroll down to read the complete job description. With a strong national presence and a reputation for operational excellence, the business provides fully integrated maintenance services across fire safety, security systems, electrical, and building compliance disciplines. The company is recognised for its structured processes, technical expertise, and long-standing client partnerships. An opportunity has arisen for a Fire & Security Technician to join the Cambridge region, delivering maintenance and compliance services across designated retail stores. COMPANY USPNational Coverage with Dedicated Regional SupportOperating across multiple UK regions while maintaining strong local engineering teams. Specialist Technical ExpertiseDelivering compliance-led fire and security solutions in line with current British Standards and industry regulations. Structured Service Delivery ModelClear KPIs, response times, and performance metrics supported by digital reporting systems. Long-Term Client PartnershipsSupporting large, multi-site commercial portfolios with consistent, high-quality service. JOB PURPOSETo act as the technical specialist for designated stores, delivering first-call response and maintenance across Fire Alarms, CCTV, EAS, Access Control, PA systems, and Automatic Pedestrian Gates, ensuring full compliance and minimal disruption to store operations. JOB DUTIES Carry out planned preventative maintenance (PPM) and reactive repairs within agreed KPIs including response, first fix, and closure targets. Conduct Fire Alarm PPM visits in accordance with BS5839 standards. Ensure all Fire Alarm systems remain compliant with BS 5839 and report defects where necessary. Respond promptly to service calls from the Helpdesk during working hours and whilst on call. Identify non-repairable faults and recommend appropriate corrective actions. Order replacement parts in line with company procedures and ensure timely installation upon delivery. Complete all documentation and digital reports accurately in line with company standards. Liaise with site Duty Managers during each visit to communicate repair updates and operational risks. Carry out surveys and technical reports as required by management. Ensure all works are completed in line with Health & Safety policies and company procedures. Maintain tools and equipment to ensure readiness and compliance at all times. Attend relevant training courses and complete mandatory online training modules. Comply with all statutory regulations and company Health & Safety requirements. JOB RESPONSIBILITIES Represent the company in a professional and competent manner at all times. Build and maintain strong working relationships with client site teams and colleagues. Deliver work efficiently and cost-effectively while maintaining high technical standards. Ensure compliance with contractual obligations and service level agreements. Work collaboratively with internal teams to meet operational targets and service delivery standards. Demonstrate flexibility to support operational requirements and on-call rota participation. SKILLS & EXPERIENCE REQUIRED GCSE standard education or equivalent. Electrical competency qualification (NVQ or City & Guilds) desirable. Proven experience working with Fire Alarm systems and CCTV (IP and analogue). Full UK driving licence. Ability to work independently with minimal supervision. Good written and verbal communication skills. Customer-focused approach with a professional manner. PC literate and confident using digital reporting systems. Ability to distinguish colours as required for electrical/electronic maintenance work. xsngvjr Willingness to work flexible hours and participate in on-call duties. SALARY & BENEFITS £39,076 basic salary 42.5 hours per week, full-time permanent role 33 Days Holiday Company vehicle provided + Fuel Card Company pension scheme Private healthcare On-call rota participation (details discussed at interview) Ongoing training and development opportunities Supportive team environment within a national organisation Please call Jason on (phone number removed) and please apply to this advert to prompt a call back

Electrician Full Time | 37.5 Hours Per Week Salary: £35,372 - £37,538 per annum (depending on experience and qualifications) Are you a qualified electrician looking for a varied and rewarding role within a well-established organisation? Our client is seeking an experienced and proactive Electrician to join their Maintenance Team, supporting a diverse property portfolio that includes residential accommodation, offices, public spaces, and historic buildings. This is an excellent opportunity to work across a wide range of electrical installations while contributing to the upkeep, safety, and ongoing development of a unique estate. Working alongside a team of skilled tradespeople, you'll be responsible for both reactive and planned maintenance, electrical testing, fault finding, new installations, compliance activities, and improvement projects. The Role As an Electrician, your responsibilities will include: Carrying out electrical maintenance, repairs, fault finding, and rewiring in line with current regulations. Inspecting and testing electrical systems, plant, and equipment to identify faults and safety risks. Managing and maintaining testing schedules and compliance records. Undertaking PAT testing and inspection of electrical installations. Installing, testing, and commissioning new electrical systems and equipment. Working with external contractors and specialist consultants as required. Supporting the training and development of colleagues and apprentices. Assisting with project planning, specifications, and contractor supervision. Maintaining stock levels and requesting materials as required. Completing job records and documentation accurately. Delivering a high standard of workmanship and customer service across the estate. Supporting other maintenance trades when required. About You To be successful in this role, you will have: Essential Proven experience working as an Electrician. Strong fault-finding and electrical maintenance skills. Good knowledge of current Health & Safety regulations and safe working practices. Ability to work independently and manage priorities effectively. Strong communication and problem-solving skills. Full UK driving licence. Flexibility to support occasional out-of-hours call-outs when required. Desirable 18th Edition qualification. City & Guilds 2391 (Inspection, Testing and Certification) or equivalent. Experience of planned preventative maintenance programmes. Knowledge of other building trades. Experience mentoring apprentices or junior colleagues. What's on Offer? Salary of £35,372 - £37,538 per annum, depending on experience and qualifications. 25 days annual leave plus Bank Holidays. Free meals whilst on duty Uniform provided. On-site parking Access to gym facilities. Medicash healthcare cash plan and employee discounts. Contributory pension scheme. Ongoing training and professional development opportunities. Additional Information The role involves manual handling, working at height, and occasional work in confined spaces. The successful candidate will be required to undergo a DBS check and participate in relevant Health & Safety and role-specific training. If you're a skilled electrician who takes pride in delivering high-quality work and enjoys being part of a collaborative maintenance team, we'd love to hear from you. We endeavour to reply to every candidate, every time but if you havent heard back within 10 days, please understand that you have unfortunately been unsuccessful for this position, or the position has been filled. TPBN1_UKTJ

Portering Wanted in Cambridge – Hit the Ground Running! Immediate Starts | Flexible Shifts | Top Venues Are you an experienced porter, caretaker, or logistics specialist looking for immediate work that fits around your schedule? We are recruiting skilled Temporary Porters to support some of Cambridge’s most iconic venues—from historic university colleges to bustling event spaces and hotels. Because we have immediate starts available, we need hands-on professionals who know the ropes, understand venue setups, and can dive straight into the action! What’s in it for you? Great Pay: Earn from £12.71 per hour (paid weekly!). Ultimate Flexibility: Choose the shifts that suit you. We have AM, DAY and PM shifts available. Fast-Track Start: Skip the lengthy training—bring your expertise and start earning this week. Amazing Locations: Work at a variety of prestigious, beautiful venues across Cambridge. What we’re looking for: Proven Experience: Previous experience in a professional portering, caretaking, or heavy-duty venue setup role is an advantage. Efficiency: Ability to hit the ground running with minimal supervision (moving furniture, setting up rooms, managing waste, or directing guests). Reliability: Physically fit for lifting and moving, reliable, and a great representative for our venues. Ready to jump straight in? If you’ve got the experience and the drive, we’ve got the hours. Positions are filling fast! Apply Now: Send your CV or call us to secure your start date