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General Manager – New Hospitality Venue Opening \n Location: Dundee \n Workplace: On-site \n Employment type: Full-time, Permanent \n Package: Competitive base salary, achievable quarterly bonus, profit-sharing opportunity and company car \n \n About the opportunity \n \n Spencer Recruitment is partnering with an established and growing hospitality business to appoint a General Manager for the opening of an exciting new venue in Dundee. \n This is an excellent opportunity for an experienced hospitality leader to take ownership of a flagship opening, from the initial pre-opening phase through to launch and long-term commercial success. \n Working closely with the senior leadership team, you will recruit and develop the opening team, establish strong operational standards and create a venue that becomes a recognised destination within the local community. \n \n The role \n As General Manager, you will take full responsibility for the successful opening and ongoing performance of the venue. \n You will be involved before opening day, helping to build the team, establish the operating culture and ensure the venue is ready to deliver an exceptional customer experience from launch. \n Your responsibilities will include: \n\n • Leading the pre-opening phase and successful launch of the venue\n, • Recruiting, training, coaching and retaining a high-performing team\n, • Establishing a positive and engaging culture for employees and customers\n, • Delivering consistently high standards of service and operational excellence\n, • Taking ownership of the venue’s commercial and financial performance\n, • Managing labour planning, stock control, waste and controllable costs\n, • Monitoring performance and identifying opportunities to increase sales and profitability\n, • Working closely with senior leadership to deliver wider business objectives\n, • Building strong relationships within the Dundee community\n, • Developing local partnerships, events and initiatives that drive awareness and repeat business\n, • Ensuring all operational, licensing, health and safety, and compliance standards are maintained\n\n \n About you \n We are looking for an experienced hospitality leader who combines strong commercial awareness with excellent people-management skills. \n You will ideally have: \n\n • Previous experience as a General Manager within a busy, high-volume hospitality venue\n, • A strong customer-first and hospitality-led approach\n, • Proven experience recruiting, developing and motivating teams\n, • Strong commercial acumen and an understanding of profit, not only sales\n, • Experience managing labour, stock, budgets and controllable costs\n, • Excellent organisational, communication and decision-making skills\n, • The confidence to work independently and take genuine ownership\n, • A proactive, positive and solutions-focused approach\n, • An understanding of the Dundee market or a strong desire to become part of the local community\n\n \n Experience opening a new venue or leading a team through a period of significant change would be highly advantageous. \n What is on offer \n\n • Competitive base salary\n, • Achievable quarterly performance bonus\n, • Additional profit-sharing opportunity\n, • Company car\n, • The opportunity to shape and lead a major new venue opening\n, • Significant autonomy and responsibility\n, • Long-term career progression within a growing hospitality business\n, • Employee discount\n, • Free on-site parking\n\n \n Apply \n This is an exciting opportunity for an ambitious hospitality leader to build a team, establish a new venue and make a lasting impact in Dundee. \n Apply through LinkedIn with your CV or contact Spencer Recruitment for a confidential discussion. \n \n General Management \n Hospitality Management \n Venue Management \n Pre-Opening Operations \n Team Leadership \n Bar Management \n Profit and Loss Management \n Commercial Management \n Customer Experience \n Stock and Labour Control \n

About Us\n Trade-Mart is a growing supplier of landscaping, gardening, workwear and industrial products, serving both trade and retail customers across the UK. We pride ourselves on delivering excellent customer service, efficient operations and high-quality products through our warehouse, trade counter and online sales channels. \n We're looking for an enthusiastic, organised and hands-on Operations Manager to help lead our day-to-day operations and support our continued growth. The Role\n This is a varied and rewarding role where you'll take responsibility for the smooth day-to-day running of our warehouse and trade counter. You'll work closely with the management team, oversee warehouse operations, support staff and ensure our customers receive the highest level of service. \n We're looking for someone who enjoys being involved, leads by example and is always looking for ways to improve efficiency and customer satisfaction. Key Responsibilities\n\n • Oversee the day-to-day running of the warehouse and trade counter.\n, • Plan and prioritise daily workloads.\n, • Prepare, allocate and monitor customer orders for dispatch.\n, • Assist with picking, packing and dispatching orders when required.\n, • Receive, check and organise incoming deliveries.\n, • Ensure stock is stored correctly and the warehouse remains organised, clean and safe.\n, • Identify areas where additional support is required and proactively assist the team.\n, • Supervise warehouse staff and help maintain productivity and accuracy.\n, • Serve customers at our trade counter, offering friendly advice and helping them source the products they need.\n, • Liaise with office staff to ensure orders, stock and customer enquiries are managed efficiently.\n, • Monitor warehouse performance and identify opportunities for continuous improvement.\n, • Ensure health and safety procedures are followed at all times.\nAbout You\n We're looking for someone who is motivated, practical and enjoys taking responsibility. \n You will ideally have: \n\n • Previous experience in a supervisory, warehouse or operations management role.\n, • Strong organisational and leadership skills.\n, • Excellent communication and customer service skills.\n, • Good computer skills and confidence using business software.\n, • The ability to work under pressure and prioritise workloads.\n, • A proactive approach with strong problem-solving skills.\n, • A hands-on attitude and willingness to support the team wherever needed.\n, • A full UK driving licence.\nDesirable Skills\n\n, • Forklift Truck Licence (preferred but not essential).\n, • Experience within a builders' merchant, industrial supplier, warehouse or distribution environment.\n, • Stock control or inventory management experience.\nWorking Hours\n This is a full-time permanent position. Working hours are primarily Monday to Friday; however, flexibility is essential as occasional evening or weekend working may be required to meet the needs of the business. What We Offer\n\n • Competitive salary based on experience.\n, • Full-time permanent employment.\n, • Opportunities for career progression within a growing business.\n, • Friendly and supportive working environment.\n, • A varied role where you can genuinely make a difference.\n, • Company pension.\n, • Employee discount.\n, • On-site parking.\nReady to Join Us?\n If you're an organised leader who enjoys taking ownership, supporting a team and improving business operations, we'd love to hear from you. \n Please send your CV along with a brief covering letter explaining why you'd be a great fit for the role.

About Breedon Group:\n \nBreedon Group plc is a leading vertically-integrated construction materials group in Great Britain, Ireland, and the USA. We're dedicated to providing high-quality materials and services for the construction industry, with a commitment to safety, sustainability, and innovation. Joining Breedon means becoming part of a team that values excellence and is committed to making a positive impact.\n \n \nPosition Overview:\n \nWe are seeking a dynamic and motivated Sales Supervisor to join our team. Based in our Ethiebeaton office, you will play a key role in overseeing the day-to-day management of a team while driving performance and ensuring excellent service delivery for both internal and external customers.\n \n \nAs a Sales Supervisor, you will be responsible for leading and developing a team, managing operational processes, and delivering on performance improvement initiatives. You will work closely with other departments, including Commercial, Technical, and Distribution, to ensure seamless operations, enhanced customer satisfaction, and continuous business improvement.\n \n \nKey Responsibilities\n \n \nLine Management and Leadership\n \n \n* Manage employee attendance, plan holidays, and undertake cover arrangements within the team\n \n* Recruit and manage vacancies, induction, organise learning and review competency and performance\n \n* Carry out Performance and Development Reviews with all team employees setting company SMART targets\n \n* Develop personal skills of the team and outline succession plans where required\n \n* Manage under performance and misconduct following company policy\n \n \nOperational Management\n \n \n* Ensure order management and service levels are maintained to a high standard, encouraging team to work to and where possible exceed these standards to motivate customer satisfaction\n \n* Communicate effectively with all areas of the operation on a timely, accurate and professional standard, both internally and externally\n \n* Ensure that customer quotations are issued accurately and timeously and that the team undertake proactive follow -up of their quotations, help collate a weekly won & lost summary ensuring relevant customer feedback concerning price, service and quality are recorded\n \n* Effective use of transport and liaison with external hauliers/owner drivers to deliver dry, coated and concrete to all customers internal and external\n \n* Build haulier relationships to maintain or increase availability at current rates\n \n* Build customer relationships and provide a link for customers between other internal functions, Commercial, Technical Credit Control\n \n* Liaise with Distribution Manager on all compliance issues, excessive costs for vehicles and any driver or vehicle issues Liaise with local management team to ensure customer deliveries can be met cost effectively, ensuring harmonious working between departments\n \n \nPerformance Improvement\n \n \n* Support the Commercial & Distribution Managers to establish and monitor KPIs and review those KPI’s with the Team\n \n* Liaise with customers to understand how our performance is perceived by our customer base and propose and implement improvements\n \n* Daily Focus on reduction of hired vehicles/top ups and truck availability in conjunction with daily analysis of delivery performance and customer satisfaction\n \n* Assess current performance of truck utilisation and analyse where efficiency savings and utilisation improvements can be achieved\n \n* Provide proactive and timeous communication with customers regarding any factors affecting deliveries and manage their expectations accordingly to achieve a positive outcome\n \n* Liaise with the Transport and Operations Managers to ensure joint approach to planned maintenance and compliance matters\n \n \nSkills, Knowledge & Expertise\n \n \n* You will be working in a fast paced and challenging environment, so the ability to make the correct decision in a timely fashion is vital. You will have the ability to remain positive and think laterally when working in a high-pressure environment ensuring company targets are being met.\n \n* You will be a self-starter who is commercially focused and responds appropriately on your own to improve outcomes and process’s and assumes responsibility for your own performance.\n \n* You will have a good understanding of Customer and Service needs, be an excellent communicator and team player, have good computer skills (Word and Excel), exceptional customer service skills with a strong work ethic. You will also have the ability to manage completing deadlines by estimating time frames and monitoring own progress; the ability to anticipate problems and consider a solution and the ability to negotiate and work collaboratively with colleagues and clients on both a formal and informal level.\n \n* Line Management experience in a relevant Customer Service role is essential and experience in the supply of quarry, asphalt and ready-mix products is beneficial but not essential.\n \n* You will have the ability to drive profit generation, optimise efficiency and quality in the role by analysing and understanding the key drivers for business performance and identifying improvements.\n \n* You should be ambitious and be looking for an opportunity to develop your personal skill set and be committed to learning and developing.\n \n \nJob Benefits\n \n \n* A tailored, competitive salary\n \n* Company Pension Scheme\n \n* 33 days annual leave inclusive of bank holidays\n \n* Share Saver Scheme\n \n* Company Life Assurance Scheme\n \n* Access to our employee benefits platform, giving you discounts on a wide variety of high street shops and brands\n \n* Broad learning opportunities and career progression pathways.\n \n \nDiversity Statement:\n \nAt Breedon Group, we are committed to fostering an inclusive workplace where diversity is valued. We believe in equality of opportunity for all and encourage applications from a diverse range of candidates.\n \n \nHow to Apply:\n \nIf you're passionate about joining our Sales team and making a significant impact, we want to hear from you. Join us at Breedon Group, where your work contributes to building the foundations for our communities. Apply today to start your career with us!\n \n \nAbout Breedon Group plc\n \n \nBreedon is a leading vertically-integrated construction materials group in Great Britain and Ireland.

About Breedon Group:\n \n Breedon Group plc is a leading vertically integrated construction materials group in Great Britain, Ireland, and the USA. We're dedicated to providing high-quality materials and services for the construction industry, with a commitment to safety, sustainability, and innovation. Joining Breedon means becoming part of a team that values excellence and is committed to making a positive impact.\n \n \nPosition Overview:\n \n We are seeking a detail orientated and highly organised Sales Coordinator who will be at the heart of our customer interactions. You'll collaborate closely with our distribution team, managing customer orders and offering support over the phone. You will handle inbound enquiries ensuring smooth operations, outstanding customer service, and efficient communication between departments. You will also provide essential sales administration support to Territory Sales Managers. Your role is pivotal in ensuring our customers receive a professional service.\n \n \nKey Responsibilities\n \n \n* Proactively follow up new leads and referrals generated from the Territory Sales Manager\n \n* Lead customer conversations which enable discussions into future opportunities\n \n* Develop clear weekly and monthly sales activity plans of your own that support the sales pipeline\n \n* Respond to customer enquiries (directly and those passed to you) and engage customers to understand their needs and recommend the best solution\n \n* Develop accurate pricing and quotations for customers and capture within Breedon’s systems\n \n* Proactively maintain product knowledge expertise ensuring you understand Breedon’s products and can recommend the best solutions to customers actively upselling and cross selling where appropriate\n \n* Actively manage customer enquiries to conclusion, driving conversion, understanding the reasons behind lost quotes, and capturing this in the system\n \n* Manage customer credit limits, proactively anticipating and communicating to enable smooth flow\n \n* Adopt the Breedon way of working and ensure process adherence and compliance to SOP’s\n \n* Actively participate in delivery of Customer & Commercial Excellence initiatives ensuring that new ways of working are adopted and embedded within the business\n \n* Regularly review KPIs to ensure achievement of plan objectives and targets (budgets).\n \n* Provide updates on performance\n \n* Provide input which informs local Marketing initiatives.\n \n \nSkills, Knowledge & Expertise\n \n \n* Experience operating in a proactive sales, lead generation and account management role\n \n* A self-starter who is commercially focused and responds appropriately on your own to improve outcomes and process’s and assumes responsibility for your own performance\n \n* You relish the opportunity to build relationships with new customers and give Breedon the best chance of supporting our customers\n \n* You’ll enjoy managing competing priorities and a dynamic work environment\n \n* You have a natural curiosity in others and like to continuously learn about our products and services\n \n* Highly effective communicator and facilitator, able to collaborate across teams and levels\n \n* Ability to develop strong and lasting customer relationships & value-added solutions\n \n* Strong organisational and multitasking skills\n \n* Proficient in MS Office (Word, Excel and Powerpoint) Word and experience with CRM software\n \n* Strong verbal and written communication\n \n* Attention to detail and a right first time attitude.\n \n \nBenefits\n \n \n* A tailored, competitive salary\n \n* Company Pension Scheme\n \n* 33 days annual leave, inclusive of bank holidays\n \n* Share Saver Scheme participation\n \n* Company Life Assurance Scheme\n \n* Access to our Employee Assistance Programme for health and wellbeing support\n \n* Discounts on a wide range of products through our employee benefits platform\n \n* Broad learning opportunities and career progression pathways.\n \n \nDiversity Statement:\n \n At Breedon Group, we are committed to fostering an inclusive workplace where diversity is valued. We believe in equality of opportunity for all and encourage applications from a diverse range of candidates.\n \n \n Join Us:\n \n If you're looking for a role that challenges you, offers progression, and contributes to building better futures, we'd love to hear from you. This position is an opportunity to grow your career within a supportive and dynamic environment at Breedon Group.\n \n \nApplication Process:\n \n Ready to make a meaningful difference? Apply now by submitting your CV and cover letter. We look forward to considering your application and potentially welcoming you to our team.\n \n \nAbout Breedon Group plc\n \n \nBreedon is a leading vertically-integrated construction materials group in Great Britain and Ireland.

OPERATIONS MANAGER As a member of the senior leadership team, reporting directly to the Managing Director, you will take ownership of day-to-day operations across the business.

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