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  • Bartender
    Bartender
    29 days ago
    £13.5–£14.5 hourly
    Full-time
    Bromley

    Bar Tender | The Royal Bell Location: The Royal Bell, 175 High Street, Bromley BR1 1NN Type: Permanent | Full-Time & Part-Time Available Start Date: August 2026 Experienced Bar Staff Required for Innovative Hospitality Concept The Royal Bell is a Grade II listed building reimagined as a five-storey, design-led leisure destination offering elevated service and culinary excellence across multiple spaces including: • Private Members Club, • Bar & Grill, • Pizza Restaurant, • Café, • Royal Hall Grand Ballroom, • Expansive Garden & Members' Terrace, • Event Spaces, • 14 Boutique Hotel Rooms Defined by connection, it's a place for our members to work, unwind, celebrate and belong. Where productivity meets party, ideas meet action, and connections aren't incidental—they're inevitable. We're looking for experienced Bar Staff to join our team across our premium hospitality spaces. From expertly pouring a perfect pint to crafting classic cocktails and delivering exceptional guest service, you'll play a key role in creating memorable experiences for every guest. This is not an entry-level position. We're looking for confident, personable bartenders with previous experience in quality pubs, bars, restaurants, hotels or members' clubs. You'll thrive in a fast-paced environment, take pride in your work and genuinely enjoy engaging with guests. Whether serving busy weekend crowds, members enjoying a drink after work, hotel guests or private events, you'll help maintain the high standards of service and hospitality that define The Royal Bell. Key Responsibilities • Prepare and serve alcoholic and non-alcoholic drinks to the highest standard., • Produce a range of classic cocktails, premium spirits and draught products with consistency and attention to detail., • Deliver friendly, knowledgeable and engaging customer service at all times., • Develop a strong knowledge of our drinks menu, wines, beers and spirits to confidently make recommendations and upsell., • Maintain a clean, organised and fully stocked bar throughout service., • Process orders accurately using our EPOS system., • Follow licensing laws, Challenge 25 procedures and all company policies., • Support private events, weddings and member functions as required., • Work closely with the floor and kitchen teams to ensure a seamless guest experience. What We're Looking For • Previous bar experience within a quality pub, cocktail bar, restaurant, hotel or similar hospitality environment., • Confidence serving premium drinks and producing classic cocktails., • Excellent communication and customer service skills., • A positive attitude with a strong team ethic., • The ability to remain calm, organised and efficient during busy service periods., • High standards of personal presentation and professionalism., • A genuine passion for hospitality and creating memorable guest experiences., • Flexibility to work evenings, weekends and busy trading periods. What We Offer • Competitive hourly rate plus generous tips., • Staff meals whilst on duty., • Employee discounts across The Royal Bell., • Ongoing training and development., • Opportunities to progress within a growing hospitality business., • The chance to be part of one of South East London's most exciting hospitality destinations. If you're passionate about great drinks, exceptional service and working within a premium hospitality environment, we'd love to hear from you.

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  • Bar Staff
    Bar Staff
    2 months ago
    £12.71–£13 hourly
    Full-time
    Croydon

    About the Role At Whelans Pubs, we’re looking for friendly, energetic and reliable Bar Staff to join our team. You’ll play a key role in creating a welcoming atmosphere, delivering exceptional customer service and ensuring every guest enjoys a fantastic experience. Whether you’re serving the perfect pint, preparing cocktails or helping keep the venue looking its best, you’ll be part of a team that prides itself on delivering great hospitality every day. ⸻ Key Responsibilities Customer Service Deliver a warm, friendly and professional welcome to every guest. Provide exceptional customer service throughout every shift. Build positive relationships with regular customers. Resolve customer queries and complaints politely and professionally. Create a fun, safe and enjoyable atmosphere. Bar Service Prepare and serve alcoholic and non-alcoholic drinks to company standards. Pour and present draught products correctly. Prepare cocktails, spirits and hot beverages where applicable. Operate tills accurately and process cash and card payments. Maintain speed and accuracy during busy trading periods. Standards Keep the bar, customer areas and back-of-house clean and tidy. Restock fridges, glassware and bar products throughout the shift. Complete opening and closing duties. Maintain high standards of personal presentation and hygiene. Ensure all equipment is clean, safe and ready for service. Compliance Follow all licensing laws and company policies. Operate Challenge 25 confidently and consistently. Request valid ID where required. Serve alcohol responsibly. Report any incidents, hazards or suspicious behaviour immediately. Follow all Health & Safety and Food Safety procedures. Teamwork Support colleagues during busy periods. Assist with deliveries and stock replenishment. Help create a positive and supportive team environment. Be flexible and willing to work across different areas of the business when needed. ⸻ What We’re Looking For Essential Positive attitude with a passion for hospitality. Excellent communication and interpersonal skills. Friendly, approachable and reliable. Ability to work well under pressure. Strong teamwork skills. Flexible availability, including evenings, weekends and bank holidays. Honest, trustworthy and dependable. Desirable Previous bar or hospitality experience. Cocktail knowledge. Cash handling experience. Cellar knowledge. Food service experience. Full training will be provided for the right candidates. ⸻ Key Responsibilities During Every Shift Deliver outstanding customer service. Maintain excellent product quality. Keep all work areas clean and organised. Follow Challenge 25 procedures. Ensure responsible alcohol service. Support your teammates. Help achieve sales targets through positive guest engagement. Represent the Whelans Pubs brand with pride. ⸻ What We Offer Competitive hourly pay Flexible working hours Full training and development Career progression opportunities Staff discounts Company pension (where eligible) Employee recognition programmes Friendly and supportive working environment ⸻ Our Values Everything we do is guided by our core values: People – We care about our guests and our teams. Standards – We take pride in delivering quality, cleanliness and consistency. Fun – We create memorable experiences and enjoy what we do. ⸻ The Ideal Candidate You’ll have a positive attitude, enjoy working with people and thrive in a busy pub environment. You’ll be reliable, hardworking and committed to delivering excellent service with a smile. Experience is welcomed but not essential—we’re looking for people with the right attitude who want to learn, develop and be part of a great team at Whelans Pubs.

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