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We are seeking an experienced and motivated Infrastructure and Network Manager to lead the management, security, and continuous improvement of our IT infrastructure and network services. This is an exciting opportunity to join a supportive team and play a key role in ensuring reliable, secure, and high-performing technology across the organisation. Main Responsibilities for Infrastructure and Network Manager Roles\n\n • \n Managing and maintaining the organisation’s IT infrastructure, networks, servers, systems, and cloud services \n • \n Leading the design, implementation, and support of secure and resilient network solutions \n • \n Monitoring infrastructure performance, availability, capacity, and security to identify and resolve issues proactively \n • \n Managing network technologies including LAN, WAN, Wi-Fi, firewalls, VPNs, switching, and routing \n • \n Overseeing infrastructure upgrades, system improvements, installations, and technology change programmes \n • \n Developing and maintaining IT infrastructure, network, disaster recovery, and business continuity plans \n • \n Managing suppliers, technology partners, service agreements, and infrastructure-related budgets \n • \n Ensuring systems and networks comply with information security policies, data protection requirements, and industry best practice \n • \n Leading the investigation and resolution of complex infrastructure and network incidents \n • \n Maintaining accurate technical documentation, asset records, configurations, and operational procedures \n • \n Providing technical leadership, guidance, and support to IT colleagues and wider teams \n • \n Supporting the development and implementation of IT policies, standards, and service improvement plans \nInfrastructure and Network Manager Skills and Experience Required\n\n • \n Proven experience managing IT infrastructure, networks, and technical services in a complex organisation \n • \n Strong knowledge of network architecture, TCP/IP, DNS, DHCP, VPNs, firewalls, routing, switching, and wireless technologies \n • \n Experience with server technologies, virtualisation, cloud platforms, backup solutions, and monitoring tools \n • \n Knowledge of infrastructure security, vulnerability management, access controls, and cyber security principles \n • \n Experience managing technical projects, suppliers, budgets, and service delivery \n • \n Ability to troubleshoot complex technical issues and provide effective solutions \n • \n Strong communication, leadership, organisation, and stakeholder management skills \n • \n Ability to prioritise workloads, manage competing deadlines, and remain calm under pressure \n • \n Relevant technical qualifications or certifications, such as Microsoft, Cisco, ITIL, or equivalent experience, are desirable \nKey Benefits of Working in Our IT Team\n\n • \n Competitive salary and benefits package \n • \n Supportive and inclusive working environment \n • \n Opportunities for professional development, training, and career progression \n • \n Access to the latest infrastructure, networking, and cloud technologies \n • \n Life Assurance and pension contributions \n • \n Employee wellbeing support and other company benefits \nWorking Hours and Location\n\n • \n Full-time position \n • \n Working hours are generally Monday to Friday - 3 days per week on site \n • \n Some flexibility may be required to support planned maintenance, infrastructure changes, or critical incidents \n • \n Occasional on-call or out-of-hours support may be required \n • \n Hybrid or office-based working options may be available, depending on business requirements \n • \n Some travel to company sites or supplier locations is required \nApply Now for Your Next Infrastructure and Network Manager Job\n If you are an experienced IT infrastructure and network professional with a passion for reliable, secure, and innovative technology services, apply today. We welcome applications from all backgrounds and are committed to creating an inclusive workplace where everyone can contribute and succeed.

We are seeking an experienced and service-focused IT Service Delivery Manager to lead the delivery, performance, and continual improvement of high-quality IT services. This is an exciting opportunity to work with stakeholders, technology teams, and external partners to ensure reliable, efficient, and customer-focused IT service delivery across the organisation. Main Responsibilities for IT Service Delivery Manager Roles\n\n • \n Manage the end-to-end delivery of IT services in line with agreed service level agreements and business requirements \n • \n Build strong relationships with internal stakeholders, users, suppliers, and technology service providers \n • \n Monitor service performance, availability, capacity, and customer satisfaction, taking action where improvements are required \n • \n Lead the management of incidents, service requests, problems, and escalations to ensure timely resolution \n • \n Coordinate major incident management activities and provide clear communication to stakeholders throughout the process \n • \n Own service reporting, including key performance indicators, service level performance, risks, issues, and improvement actions \n • \n Work with technical teams to identify root causes and deliver effective problem management and preventative measures \n • \n Support change management and ensure that service impacts, risks, and readiness activities are properly assessed \n • \n Manage third-party suppliers and support contract, performance, and service review meetings \n • \n Develop and maintain service documentation, operating procedures, service catalogues, and support processes \n • \n Lead continual service improvement initiatives to enhance user experience, operational efficiency, and service resilience \n • \n Ensure IT services are delivered in accordance with relevant security, governance, compliance, and business continuity requirements \nIT Service Delivery Manager Skills and Experience Required\n\n • \n Proven experience in IT service delivery, IT service management, or a similar technology operations role \n • \n Strong understanding of ITIL principles and service management processes \n • \n Experience managing incidents, problems, changes, service levels, and continual improvement activities \n • \n Excellent stakeholder management and communication skills, with the ability to work effectively with technical and non-technical audiences \n • \n Experience managing suppliers, service providers, and technology partners \n • \n Strong analytical and problem-solving skills, with the ability to use service data to drive improvements \n • \n Organised and confident managing multiple priorities in a fast-paced environment \n • \n Experience producing service reports, performance dashboards, and management information \n • \n Ability to lead discussions, coordinate teams, and remain calm during major incidents or service disruption \n • \n ITIL certification or equivalent service management experience is desirable \n • \n Experience with IT service management tools and platforms is desirable \nKey Benefits of Working in Our IT Service Management Team\n\n • \n Competitive salary and benefits package \n • \n Supportive and inclusive working environment \n • \n Opportunities for professional development, training, and career progression \n • \n Access to relevant technology, service management, and leadership development programmes \n • \n Life Assurance and pension contributions \n • \n Flexible and collaborative working arrangements, where applicable \n • \n And other company benefits \nWorking Hours and Location\n\n • \n Full-time position \n • \n Working hours are generally Monday to Friday - 3 days per week on site \n • \n Occasional out-of-hours support may be required for major incidents, planned changes, or service escalations \n • \n Hybrid or office-based working arrangements may be available, depending on business requirements \n • \n Some travel to company sites or supplier locations is required \nApply Now for Your Next IT Service Delivery Manager Job\n If you are an experienced IT service professional who is passionate about delivering reliable technology services and improving the user experience, apply today. We welcome applications from all backgrounds and experience levels and look forward to hearing how you can help us deliver excellent IT services across the organisation.

This is a hybrid role, requiring three days per week on site in Blackburn and allowing two days per week working from home. As regular attendance at our Blackburn office is required, applicants must live within a reasonable commuting distance and be able to travel to the office three days per week. \n \n Overview of Role \n The Finished Goods Supply & Inventory Manager is responsible for ensuring the consistent availability of externally manufactured finished goods across the Pets Choice portfolio. \n \n Working closely with outsourced manufacturing partners and suppliers you will manage stock replenishment, inventory levels, supplier performance, forecasting alignment and supply continuity. \n The role focuses on inventory control, supply planning, operational supplier management and service delivery, ensuring the business maintains excellent customer service while balancing working capital and stock risk \n \n Main Responsibilities \n \n Inventory & Stock Management \n\n • Manage inventory levels for externally sourced finished goods.\n, • Raise and manage purchase orders to maintain agreed stockholding levels.\n, • Monitor forecast demand and align replenishment plans accordingly.\n, • Review stock cover, slow-moving stock, excess inventory and stock shortages.\n, • Proactively manage supply risk to avoid customer service failures.\n, • Ensure optimal stock availability whilst balancing working capital requirements.\n, • Develop and maintain reporting and dashboards to improve stock visibility and decision making.\n, • Lead regular stock review meetings with key stakeholders.\n\n \n Supplier Management \n\n • Act as the primary contact for outsourced finished goods suppliers.\n, • Build strong working relationships with manufacturing and supply partners.\n, • Monitor supplier performance against agreed service levels.\n, • Track supplier OTIF (On Time In Full) performance and recovery actions.\n, • Manage lead times, production schedules and delivery commitments.\n, • Escalate and resolve supply issues to minimise business disruption.\n, • Support annual supplier reviews and performance improvement initiatives.\n\n \n Supply Chain Coordination \n\n • Work closely with Planning, Customer Service, Warehousing and Commercial teams.\n, • Ensure demand forecasts are translated into achievable supply plans.\n, • Support new product launches by coordinating inventory build and supplier readiness.\n, • Manage supply chain risks and implement contingency plans where required.\n, • Monitor inbound deliveries and ensure accurate information is communicated internally.\n, • Collaborate with Technical and Quality teams to resolve supplier quality concerns.\n\n \n Systems, Analysis & Reporting \n\n • Maintain accurate supplier and inventory data within ERP/MRP systems.\n, • Produce regular reports covering inventory health, service levels, aged stock and availability.\n, • Analyse trends and recommend actions to improve stock management performance.\n, • Identify opportunities to improve processes, planning accuracy and inventory efficiency.\n, • Support continuous improvement activities across Supply Chain and Procurement\n\n \n Skills, Experience and Qualifications required \n \n Essential \n\n • Experience in stock control, inventory management, supply planning or finished goods procurement.\n, • Experience working with externally manufactured or outsourced products.\n, • Strong analytical and numerical skills.\n, • Experience using ERP/MRP systems.\n, • Excellent Excel capability.\n, • Strong organisational and prioritisation skills.\n, • Ability to manage multiple suppliers and product categories simultaneously.\n, • Excellent communication and stakeholder management skills.\n, • Commercial awareness and understanding of supply chain principles.\n, • Problem-solving mindset with strong attention to detail.\n\n \n Desirable \n\n • FMCG experience.\n, • Pet industry experience.\n, • Knowledge of inventory optimisation techniques.\n, • Experience managing overseas suppliers.\n, • Understanding of demand planning and forecasting processes.\n

Contract: Permanent Salary: Up to £50,000 per annum Working Hours: 09:00 – 17:30 Location: Blackburn, Lancashire Overview: Reporting in to the Supply Chain Manager, you will take ownership of purchasing activity across a range of categories. You will work closely with suppliers and internal teams to ensure materials are available when required, suppliers are performing effectively and the business is achieving the best possible commercial value. This is a hands-on purchasing role with responsibility for supplier management, sourcing, negotiation, purchase orders and supply continuity. The Role: The successful Purchasing Lead candidate will: Purchasing & Supply • Manage purchasing activity across assigned categories., • Raise and manage purchase orders and ensure orders are delivered on time., • Monitor stock levels, supplier confirmations and delivery dates., • Expedite or delay orders when demand or requirements change., • Track supplier deliveries through to receipt. Supplier Management • Build and maintain strong relationships with suppliers., • Monitor supplier performance, including delivery, quality, responsiveness and pricing., • Support supplier onboarding and maintain accurate supplier records., • Conduct supplier performance reviews and support supplier improvement activity., • Identify and manage supply chain risks. Sourcing & Cost Saving • Lead RFQs and tender processes for assigned categories., • Source and evaluate new suppliers., • Compare costs and negotiate pricing and commercial terms., • Identify opportunities to reduce costs and improve value., • Monitor market conditions and supplier pricing. The Candidate: The successful Purchasing Lead candidate will have previous purchasing or procurement experience, ideally gained within manufacturing, FMCG or another fast-paced supply chain environment. You will ideally have: • Experience managing suppliers and purchasing activity., • Experience with RFQs, tenders and supplier selection., • Experience negotiating with suppliers and managing commercial relationships., • Good understanding of purchase orders and procure-to-pay processes., • Strong Excel skills and experience using an ERP system, ideally SAP., • Strong communication and stakeholder management skills., • The ability to work in a fast-paced environment and manage multiple priorities. A CIPS qualification or experience working towards CIPS would be desirable, but is not essential. What Success Looks Like: In this role, you will be successful when: • Materials are available when needed to support production., • Suppliers consistently meet agreed delivery, quality and service requirements., • Purchasing issues are identified and resolved quickly., • Strong supplier relationships are maintained., • Purchase orders, supplier information and purchasing records are accurate and up to date. Next Steps: To apply for this Purchasing Lead role, click apply or contact Ambrose Joharchi. About Your Recruitment Agency: Gregory Walker is a specialist food and drink manufacturing recruitment agency. We are on a mission to provide the most efficient, transparent and enjoyable recruitment service in the industry. Here is our most recent candidate recommendation: “Gregory Walker got in touch about a role on a Thursday and within 6 days everything was sorted, and I’d accepted the role. Easy to work with and great communication which is everything

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