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HSE Advisor – Construction & Refurbishment Location: Coventry, with regular travel across the Midlands and surrounding areas Salary: £45,000 per annum Package: Company van, pension, 25 days’ holiday plus bank holidays and additional benefits Employment: Permanent Greys Specialist Recruitment is working with a growing contractor delivering construction and refurbishment projects across commercial, industrial and FMCG environments. We are recruiting an experienced Health, Safety and Environmental Advisor to support multiple projects and help maintain consistently high standards across the business. This is not a development role for someone looking to move into Health and Safety for the first time. Applicants must already have experience working as an H&S Advisor, alongside a strong background in construction and refurbishment projects. Experience within FMCG or another live operational environment is also essential. You must understand the additional controls required when construction or refurbishment work is being completed alongside an operational workforce, production process, client team or occupied facility. The role Working closely with site teams, management and clients, you will promote a positive safety culture and provide practical HSE support across multiple projects. You will need the confidence to challenge unsafe practices, advise operational teams and maintain strong working relationships with clients and subcontractors. Your responsibilities will include: Carrying out regular site inspections, safety audits and compliance reviews. Advising management and site teams on health, safety and environmental matters. Ensuring compliance with the Health and Safety at Work etc. Act, CDM Regulations and other relevant UK legislation. Producing and reviewing risk assessments and method statements. Investigating accidents, incidents and near misses. Identifying root causes and ensuring appropriate corrective actions are implemented. Delivering toolbox talks, safety briefings and other site-based safety communications. Monitoring subcontractor compliance with company procedures and safety standards. Supporting ISO 45001 and ISO 14001 management systems. Maintaining accurate HSE records, reports and supporting documentation. Supporting clients during audits and inspections. Promoting continuous improvement and a proactive safety culture across all projects. Essential experience and qualifications To be considered, you must have: A NEBOSH General Certificate or equivalent Health and Safety qualification. Previous experience working in a dedicated Health and Safety Advisor position. Strong construction and refurbishment experience. Experience supporting projects within FMCG or another live operational environment. Strong knowledge of UK Health and Safety legislation. Practical knowledge of the CDM Regulations. Experience producing and reviewing RAMS. The communication skills to influence site teams, management, subcontractors and clients. Strong organisational and record-keeping skills. A full UK driving licence. The ability and willingness to travel regularly across the Midlands and surrounding areas. Applications without established construction/refurbishment and live operational-site experience are unlikely to be suitable. Desirable experience The following would strengthen your application: NEBOSH Construction Certificate. TechIOSH or GradIOSH membership. Experience supporting ISO 45001 and ISO 14001 management systems. * First Aid at Work qualification. Package and benefits The successful candidate will receive: £45,000 annual salary + company van. Why apply? This is an opportunity to join an ambitious contractor delivering varied construction and refurbishment projects across fast-paced commercial, industrial and FMCG environments. You will be given meaningful responsibility across live projects while joining a business that values professionalism, teamwork, development and continuous improvement. Please apply with an up-to-date CV clearly showing your H&S qualifications, construction and refurbishment experience, exposure to live operational environments, RAMS experience and current location. All applications will be handled confidentially. Please contact Max Painter

KM Recruitment is a specialist UK wide recruiter for the Skills and Employability sectors Job Title: Financial Services Assessor Trainer (Mortgage Advice) Location: Hybrid Role (Home / field based) - Must be flexible with travel Salary: £31,000 - £35,000 Type: Full-time, Permanent As a result of continued growth, our client is looking to recruit an Apprenticeship Assessor, specialising in the delivery of their Mortgage, Financial Services and Business qualifications. Duties: Assess and coach Apprentices who are undertaking Apprenticeships in Financial Services Level 2, Senior Financial Services Level 3 and Mortgage Advisor Level 3. Deliver full training and support learners through their Functional Skills Maths and English to Level 2. Record professional discussions on specific units / topics based on knowledge, independent research and reflective accounts. Delivering both remotely and face to face Managing your diary efficiently to ensure timely reviews are conducted. Organise and maintain documentation on learners' progress. Overcome barriers to learning and adapt delivery to meet learner’s needs. Work to learner review and completion timescales.Essential Criteria: Must have solid occupational experience within Mortgage Advice. Must hold a Level 3 Financial Services qualification (or equivalent) e.g., CeMAP; CertRDB or equivalent Must hold a recognised Assessor award OR Level 3 Teaching qualification (or equivalent). Experience of delivering internal workplace training to colleagues, is highly desirable. Confident to deliver Maths and English Functional Skills to learners. Excellent IT skills and confident with the use of IT and online systems. Full, clean driving licence, and use of a vehicle (Must be flexible with travel, as and when required).Please note: KM Recruitment receive a high number of applications for each role advertised and although we would like to we are not always able to deliver feedback to unsuccessful candidates. If you have not been contacted within 4 days then unfortunately your application has been unsuccessful. Thank you for your interest and keep an eye on our website for future opportunities. KM1

We're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well. \n \n We’re currently searching for a Head of Finance to join us on a permanent basis following the appointment of an Interim solution. You will be responsible for our Jewson branch network across the South East, Central and Wales. \n JOB PURPOSE \n \n The Head of Finance is a key member of the Divisional Leadership Team, partnering closely with the Managing Director to drive commercial performance, profitable growth, and strategic decision-making across the division. \n Operating within a complex multi-site environment, the role provides financial leadership to a business comprising multiple regions, branches, and support functions. The successful candidate will combine strong financial acumen with commercial insight, influencing operational leaders to improve sales, margin, productivity and cash generation, whilst having control over costs. \n This role is not solely focused on financial stewardship; it is a highly visible leadership position that shapes business strategy, challenges performance, and delivers actionable insight to improve results. \n \n KNOWLEDGE, SKILLS, QUALIFICATIONS AND EXPERIENCE REQUIRED \n\n • Fully qualified accountant (ACA, ACCA, CIMA or equivalent) with strong technical and commercial finance expertise.\n, • Proven finance leadership experience within a complex, multi-site business environment, ideally across distribution, merchanting, retail, wholesale, or similarly operationally intensive sectors.\n, • Significant experience supporting a sales-led or trading business, with a strong understanding of the commercial drivers of revenue, gross margin, customer profitability and pricing.\n, • Demonstrable track record of successfully partnering senior operational leaders to drive profitable growth, improve financial performance, and influence strategic decision-making.\n, • Strong commercial finance and business partnering capability, with experience translating financial insight into tangible business actions and outcomes.\n, • Experience operating effectively within a matrix organisation, building strong relationships and influencing stakeholders across multiple functions and levels of seniority.\n\n \n KEY RESULT AREAS \n\n • Strategic Finance Leadership: Partner with the Managing Director and Regional Directors to support the development, implementation and tracking of key strategic initiatives, driving sustainable sales growth, margin improvement and EBITDA delivery across the division.\n, • Commercial Business Partnering: Act as a trusted advisor to operational and commercial leaders, providing financial insight, challenge and guidance to support the achievement of business objectives and maximise profitability.\n, • Decision Support: Deliver high-quality financial analysis, reporting and modelling that provides actionable insight, supports strategic decision-making and identifies opportunities for profitable growth and operational improvement.\n, • Performance Management & Analysis: Lead the monitoring and evaluation of business performance through robust KPI reporting, variance analysis and trend identification, ensuring risks and opportunities are understood and acted upon in a timely manner.\n, • Financial Planning & Analysis: Own the divisional budgeting, forecasting and financial planning processes, ensuring accurate forecasts, clear accountability and effective management of costs, profitability and cash performance.\n\n \n What’s in it for you? \n\n • Competitive Base salary\n, • Hybrid Working – 4 days at our Binley, Coventry office and 1-day WFH.\n, • Discretionary bonus\n, • Retirement savings plan\n, • Life assurance\n, • Enhanced maternity/paternity/adoption leave for anyone expecting or adopting a child\n, • A wide range of voluntary benefits including holiday buying, discounted gym membership, car salary sacrifice scheme, Cycle2Work, Benenden Healthcare and more.\n, • Access to a wealth of health and wellbeing services including access to online GP appointments and mental health support.\n, • WorkPerks – A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway.\n\n \n Why Choose Us? \n \n Quality - We’re unwavering in our commitment to providing outstanding products and service that exceed our customers’ expectations. \n \n Supportive Environment - Join a culture that prioritises your growth, with the resources and support you need to excel. We listen and learn – we know we haven’t always got all the answers – listening and learning with you is what helps provide the best service to our customers. \n \n Professional Development - We are invested in your success! Can we add this instead? You have a real chance to progress- the only limits are your own Explore our apprenticeships, training, and mentoring programs designed to elevate your career. \n \n Great Benefits - Enjoy a compelling package that includes a competitive salary, bonuses, pension schemes, and life assurance, among many other perks! \n \n Work-Life Balance - We value your well-being and offer flexible working hours and a hybrid working model to help you find your ideal rhythm \n \n What's Next \n If your application is successful, our Talent team will reach out to arrange an interview and answer any questions you may have. We are committed to providing reasonable adjustments to ensure you can perform at your best throughout the application and interview process. \n \n #SBMUK

Job Introduction We are currently recruiting for a high achieving Aftersales Manager for our Volkswagen Dealership based in Coventry. In every aspect of our dealerships the aim is always to exceed customer expectation. Customer care is of paramount importance within this role as you will be leading from the front to ensure that our customers receive the best possible service experience. Role and Responsibilities Accountable for all workshop, service and the parts department staff, you will manage, coach and develop the team to reach their full potential and performance. Planning, forecasting and delivering sales targets. Growing workshop utilisation and efficiency. Responsible for your own budget, you will relish the opportunity to drive the business forward. Working closely with other department managers to drive the overall centre performanceAbout you This role would ideally suit someone who has previously worked as a Senior Service Advisor, Service Manager, Parts Manager, Assistant Aftersales Manager or experienced Aftersales Manager. You will have the drive and talent to push the department forward; working to achieve agreed KPI’s and brand standards. You must be able demonstrate a profitable and successful track record of delivering outstanding results as well as delivering exceptional customer satisfaction. In addition your need to have strong management and leadership skills, winning mentality and a real passion for the brand. Motor trade, automotive or car dealership experience is preferred but not essential as full training will be provided.What we offer 33 days holiday including bank holidays Company Pension Wellness Programme Sick Pay Group life insurance Staff discount on car servicing Listers Benefits – discounts on retailers, restaurants, cinemas & holidays Long service and loyalty incentives Staff referral scheme In-house, manufacturer & professional qualifications Company EventsWhy Listers? Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK There’s a reason why this is the case, actually there’s over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world’s most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be so if you are looking for a career within the motor trade, automotive or car dealership sector then please apply today. If you are looking for similar motor trade jobs you can also join our Talent Bank

We are currently looking to recruit an Assistant Service Manager at our CUPRA dealership in Coventry.Working hours are Monday to Friday 8am to 6pm, and Saturdays on a rota basis.Basic salary of £38,000 plus bonus and benefits including a company car.In every aspect of our dealerships the aim is always to exceed customer expectation. Customer care is of paramount importance within this role as you will be leading from the front to ensure that our customers receive the best possible service experience.Role and ResponsibilitiesYou will need to be hands on in your approach to help support the Service Manager in driving the department forward, ensuring targets are met and budgets are managed. You will also be versed in all aspects of the Service Department.To ensure the efficient and profitable operation of the Service departmentTo maximise departmental performance in line with market potentials through the sale of labour, parts and accessoriesTo ensure that all manufacturers policies and procedure are adheredAssist with planning, forecasting and delivering sales targetsManaging and development of the teamGrowing workshop utilisation and efficiencyExceeding customer satisfactionManaging the smooth running and day to day activity of the Service DepartmentThe ideal candidate will have previously worked as a Service Advisor, Senior Service Advisor, or workshop controller but is looking for their first step into management.What we offer33 days holiday including bank holidaysCompany PensionWellness ProgrammeSick PayGroup life insuranceStaff discount on car servicingListers Benefits discounts on retailers, restaurants, cinemas & holidaysLong service and loyalty incentivesStaff referral schemeIn-house, manufacturer & professional qualificationsCompany EventsWhy Listers?Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. Theres a reason why this is the case, actually theres over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the worlds most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be Listers has a career for you.TPBN1_UKTJ

Health & Safety Advisor Location: Coventry Salary: £50,000 - £60,000 + Package About the Company: Our client is a leading international construction contractor delivering some of the UK & Europe's most complex and high-profile data centre and commercial developments. Due to continued growth and a strong project pipeline across Coventry, they are seeking an experienced Health & Safety Advisor to join a flagship hyperscale data centre project. This is an excellent opportunity to join a market-leading business renowned for delivering large-scale mission-critical facilities while maintaining the highest standards of safety, quality and operational excellence. The Role: Reporting to the Project HSE Manager, the Health & Safety Advisor will play a key role in promoting and maintaining a positive safety culture across a major data centre construction project. You will work closely with site management, subcontractors and client representatives to ensure compliance with Irish legislation, company procedures and project-specific safety requirements. Key Responsibilities • Support the implementation of the project Health & Safety Management System, • Conduct regular site inspections, audits and safety tours, • Ensure compliance with Irish health and safety legislation and company standards, • Assist with the development and review of RAMS, permits and safe systems of work, • Monitor subcontractor performance and compliance on site, • Investigate accidents, incidents and near misses, producing detailed reports and corrective actions, • Deliver site inductions, toolbox talks and safety briefings, • Assist in the preparation of project safety documentation and reports, • Promote a proactive safety culture throughout the project team, • Liaise with project management teams, clients and external stakeholders regarding safety matters, • Track and close out safety observations and corrective actions, • Support emergency response planning and site preparedness, • Ensure all activities are carried out in accordance with ISO 45001 standards Requirements: • Degree, Diploma or Certificate in Occupational Health & Safety or related discipline, • A number of years' experience in a Health & Safety role within construction, • Experience working on large-scale construction projects, • Strong understanding of Irish Health & Safety legislation, • Experience undertaking site inspections, audits and incident investigations, • Excellent communication and stakeholder management skills, • Ability to work within a fast-paced project environment, • Full driving licence Desirable Experience • Data Centre experience, • Mission Critical, Pharmaceutical, Industrial or Major Build project experience, • IOSH Membership, • Chartered or progressing toward Chartered status, • Experience working with international contractors Package: Benefits Package Includes: • Annual Bonus, • Pension Contribution, • Private Healthcare, • Life Assurance, • Professional Membership Fees, • Training & Development Support, • Excellent Career Progression Opportunities, • Generous Annual Leave Allowance

A flexible opportunity that works around you whether you're looking for Full or Part-Time. Imagine working for yourself, close to home, at your pace, around your lifestyle and commitments. Our network of over 1200 local Advisors enjoy these benefits, alongside great earnings. Hillarys, established over 50 years ago, remains the UK's leading provider of window furnishings solutions with an annual turnover of £250m. We're still enjoying strong growth and looking for more Advisors to join our team. Our Advisors visit customers at home to advise on and measure for a wide range of products solutions. Once manufactured and delivered, they return to install for a beautiful finish every time. If this is unlike anything you've done before that's ok – most of our self-employed Advisors started from the same position and have gone on to run successful Hillarys businesses for many years with our support – we are the experts after all. If you have a great personality, are approachable, a good communicator and care about great Service, you're already halfway there. We make it easy to find out more so why not join us on a virtual Discovery Session and learn everything you need to know about being a Hillarys Advisor. You can ask a current Advisor and one of our Area Managers any relevant questions – all from the comfort of your armchair with zero commitment! Work for yourself, not by yourself : the benefits of your own local business, within a model that removes the worries: We're experts in advertising so you won't worry about finding customers Have the confidence that over 70% of customers go on to purchase from their Hillarys Advisor You can focus on outstanding Service, ensuring your customers buy, and come back time and again Flexible hours to suit your lifestyle: manage your own diary and the time you want to commit There's a reason that so many Hillarys Advisors are successful. We're just as committed as you to the partnership – that starts with a comprehensive package: Training-for-life, local business support, a plan that's built around you, and all the things you'll need to ensure a professional approach and finish from day one: All the professional and practical Training you'll ever need as you start and develop your business. Comprehensive Sales Toolkit including complete Product samples, Tablet and software Full Installation Toolkit, including all measuring equipment, and tools (including power tools) A professional image – Hillarys branded clothing, and personalised business cards & leaflets This is wrapped into a one-off investment of just £2995 and we've even got flexible ways to pay to help spread the investment. This is unquestionably the most simple and effective way to access the UK's best opportunity. On top of the points above, you'll need to hold a valid UK driving licence to get to customers locally. To find out more complete the application form online, join one of our 45-minute Discovery sessions and learn about how good a fit Hillarys could be for you? TPBN1_UKTJ

Space 8 Recruitment are proud to be partnering a Coventry-based company to recruit a Financial Director / Senior Client Advisor. You would be their outsourced Financial Director, advising them in all aspects of running their business and helping them to grow and to be more profitable. You must be ab

We are recruiting for a Health & Safety Advisor to take ownership of Health & Safety across a well-established manufacturing business in Bedworth.

Job Introduction We are currently recruiting for a high achieving Aftersales Manager for our Audi Dealership based in Coventry. The hours of work are Monday to Friday, 8am to 6pm. Benefits include the use of a company car and an OTE of £75,000. In every aspect of our dealerships the aim is always to exceed customer expectation. Customer care is of paramount importance within this role as you will be leading from the front to ensure that our customers receive the best possible service experience. Role and Responsibilities Accountable for all workshop, service and the parts department staff, you will manage, coach and develop the team to reach their full potential and performance. Planning, forecasting and delivering sales targets. Growing workshop utilisation and efficiency. Responsible for your own budget, you will relish the opportunity to drive the business forward. Working closely with other department managers to drive the overall centre performance About you This role would ideally suit someone who has previously worked as a Senior Service Advisor, Service Manager, Parts Manager, Assistant Aftersales Manager or experienced Aftersales Manager. You will have the drive and talent to push the department forward; working to achieve agreed KPIs and brand standards. You must be able demonstrate a profitable and successful track record of delivering outstanding results as well as delivering exceptional customer satisfaction. In addition your need to have strong management and leadership skills, winning mentality and a real passion for the brand. Motor trade, automotive or car dealership experience is preferred but not essential as full training will be provided. What we offer 33 days holiday including bank holidays Company Pension Wellness Programme Sick Pay Group life insurance Staff discount on car servicing Listers Benefits discounts on retailers, restaurants, cinemas & holidays Long service and loyalty incentives Staff referral scheme In-house, manufacturer & professional qualifications Company Events Why Listers? Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK Theres a reason why this is the case, actually theres over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the worlds most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be so if you are looking for a career within the motor trade, automotive or car dealership sector then please apply today. If you are looking for similar motor trade jobs you can also join our Talent Bank. TPBN1_UKTJ

About The Role All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description. Customer Lifecycle Account Manager phs Direct | Tamworth Part-Time, Permanent | 18.75 Hours per Week (Monday to Friday) Salary: £14,040 per annum Build Relationships. Drive Growth. Make an Impact. Are you passionate about delivering exceptional customer experiences while driving business growth? Do you enjoy building strong relationships, uncovering opportunities, and helping customers achieve success? If so, we have an exciting opportunity for a Customer Lifecycle Account Manager to join our growing team at phs Direct in Tamworth. As a Customer Lifecycle Account Manager, you will take ownership of the complete customer journey, from onboarding new clients through to developing long-term partnerships that drive customer retention, loyalty, and revenue growth. You'll be a trusted advisor to our customers, ensuring they receive outstanding service while identifying opportunities to expand and strengthen our relationships. What You'll Be Doing Customer Onboarding Guide new customers through a smooth and successful onboarding journey. Deliver an engaging and professional customer experience. Ensure customers fully understand our products, services, and support channels. Conduct review calls to maximise engagement and satisfaction. Account Growth & Revenue Generation Identify and secure upselling and cross-selling opportunities. Drive revenue growth across your customer portfolio. Meet or exceed monthly, quarterly, and annual sales targets. Deliver against call quality standards and key business KPIs. Relationship Management Build strong, trusted relationships with key customer stakeholders. Maintain regular customer contact through effective diary management. Monitor customer engagement and proactively address concerns. Coordinate with internal teams to ensure excellent service delivery. Lapsed Customer Recovery Reconnect with previous customers and win back lost business. Understand customer attrition and present tailored solutions. Convert opportunities into long-term partnerships. CRM & Performance Management Maintain accurate customer records using CRM systems. Effectively manage pipelines, forecasts, and opportunities. Consistently achieve KPI, quality, and service targets. Collaboration & Continuous Improvement Work closely with Sales, Customer Service, Operations, and Leadership teams. Refer opportunities to field sales colleagues where appropriate. Contribute ideas and feedback to improve customer onboarding and sales processes. Support a culture of continuous improvement and customer excellence. What We're Looking For We're looking for someone who is customer-focused, commercially aware, and motivated to succeed. Essential Skills & Experience Previous experience in telesales, account management, customer retention, or business development. Proven track record of achieving sales, retention, and revenue targets. Excellent communication, questioning, and negotiation skills. Strong relationship-building and stakeholder management abilities. Experience using CRM systems, ideally Salesforce (SFDC). Ability to identify customer needs and convert opportunities into business growth. Excellent organisation, prioritisation, and time management skills. Personal Attributes Customer-centric with a commercial mindset. Self-motivated, resilient, and proactive. Positive, professional, and adaptable approach. Strong team player who can also work independently. Passionate about delivering exceptional customer experiences. What You'll Receive In return, we offer a competitive benefits package, including: £14,040 annual salary Part-time permanent contract (18.75 hours per week) Accredited ILM training and development programmes Ongoing career progression opportunities Access to phs Perks, offering over £1,000 worth of annual savings at supermarkets and high street retailers Company pension scheme Online GP service for you and your family 24-hour wellbeing helpline Free on-site parking Holiday buy and sell scheme Why Join phs Direct? This is a fantastic opportunity to manage the full customer lifecycle, helping customers succeed while directly influencing revenue, customer retention, and business growth. You'll join a supportive team environment where your contribution is recognised and where genuine development opportunities are available. Ready to take the next step in your sales and customer relationship career? We'd love to hear from you. Apply today! phs Group is committed to creating an inclusive workplace where everyone feels valued and respected. xrnqpay Applications are welcomed from all suitably qualified candidates regardless of background.

They have the support of a Fractional HR Director and are loooking for an HR Manager who can support in driving the business forward and line manage a team of 2. Act as a trusted advisor to managers and employees, providing guidance on complex HR issues including grievances, disciplinaries, performa

The role is 37 hours per week, offering hybrid working (1-2 days on-site plus 1 office day per week for team meetings), and £20.

What You Will Bring:• Previous experience as an HSE Advisor, Health and Safety Manager, Health & Safety Advisor, SHE Advisor, EHS Advisor, or HSE Business Partner within manufacturing or similarly regulated environments. This Health and Safety Manager role supports the company’s mission to deliv

New Business Senior Advisor - Milton Keynes About The Role SALARY: Starting from 26,186 per annum LOCATION: Delaware Drive, Tongwell, Milton Keynes HYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be based in the Milton Keynes office however flexibility

SF Partners are supporting a business in Coventry CV7 that are looking to recruit an experienced H&S Advisor on a permanent basis. This organisation has a brilliant culture, opportunities for development, and a condensed 4 day working week. Hours: 7am-4.30 Monday to Thursday Salary: up to £45k DoE Hands-on advisory role responsible for driving Health & Safety standards across the manufacturing site. The role is responsible in ensuring legal compliance with UK H&S Legislation, promoting a positive safety culture, reducing workplace risk and providing practical H&S Advice and guidance to operational teams at all levels. Key Objectives - Maintain legal compliance with UK Health & Safety legislation. - Promote a positive safety culture throughout the business. - Reduce workplace accidents and near misses. - Support managers to effectively manage health and safety risks. - Continuously improve health and safety systems and standards. Responsibilities: - Plan and conduct routine daily, weekly, and monthly workplace inspections and safety checks, taking ownership of findings and ensuring timely close-out of actions and in line with legal compliance. - Maintain Legal compliance with UK Health & Safety Legislation. - Lead regular internal audits across production, warehouse, engineering, and office areas in line with relevant UK legislation and company standards. - Lead on the development, review, and implementation of risk assessments, COSHH assessments and safe systems of work. - Monitor and enforce compliance relating to PPE usage, machine guarding, housekeeping standards, and safe working practices. - Drive a positive safety culture across all departments, promoting safe behaviours and proactive hazard identification at every level of the organisation. - Lead accident and near-miss investigations, identifying root causes, implementing corrective actions, and maintaining accurate records in line with RIDDOR requirements where applicable. - Produce H&S reports and KPI data for management review, identifying trends and making recommendations for continuous improvement. H&S Activities: - Daily walk arounds and safety observations. - Liaising with H&S Champions to ensure smooth running of day-to-day H&S Operations. - Lead on Internal audits and support external Audits where required. - Fire safety management such as weekly fire alarm testing, emergency equipment, extinguisher checks, monitoring, and training for fire marshals and assisting with any inspections, route checks, and internal fire safety audits. - Ensure safety signage and notice boards are up to date and clearly displayed. - Track completion of actions from audits or inspections through internal systems. - Monitor accident reporting and encourage employee participation. - Advise and guide department managers with any relevant safety checks when required. - Delivery of H&S Inductions for new starters, contractors, and visitors. - Advise and guide managers with toolbox talks and safety briefings where required. - Support HR with H&S committee members, leading meetings and follow up actions. Skills/Qualifications: - NEBOSH general Certificate (NGC) - IOSH Accreditation Membership (TechIOSH minimum or working towards GradIOSH). - Experience within a H&S role in manufacturing, engineering, or industrial environment. - Good understanding of UK H&S Legislation - Knowledge of ISO 45001 - Experience with risk management, audits, and inspections - Strong communication skills and ability to engage at all levels. - Ability to manage multiple tasks in a fast-paced manufacturing environment. - Competent IT skills including Microsoft Office

Role Title: Customer Journey Technician / Customer Service Advisor Business area: Customer Service Location: Pride Park / Derby (weekends are WFH once you have passed training) Hours: 2-10 pm including weekends Key Accountabilities: - Proactively manage customers through any potential failures in delivery to avoid complaints and repeat calls by keeping them advised of status of work and the steps that are necessary to complete their work. - Manage customer expectations on works that need to be rescheduled due to events and emergencies. - Work collaboratively across Workforce Planning & Optimisation and Operational areas to prioritise customer commitments that are broken or jeopardised to establish the quickest and more effective way to restore trust and belief that work will be carried out. - Build and sustain excellent stakeholder relationships from frontline staff to regional business leads within Severn Trent Water and across our 3rd party contractors, highways agencies, councils, and any other relevant suppliers. - Provide coaching and upskilling across Workforce Planning & Optimisation in customer handling skills to support colleagues in how to deliver difficult messages and handle objections/challenges in a professional and resilient manner. - Case managing high profile customer issues/ongoing complaints so that customers are pro-actively kept informed and supported whilst their queries are being delivered. - Conducting Root Cause Analysis of written reportable complaints within Workforce Planning & Optimisation, in turn supporting across company customer complaints functions to improve the speed of reply and reduction in Workforce Planning & Optimisation caused failures. Experience: - A background in customer service. - A positive and empathetic approach to resolving customer queries. - Identifies issues, generates workable solutions, and makes rational judgements. Desirable: - Experience in CRM and telephony software and systems. - Experience in a customer focused organisation Capabilities: - Ability to deal with customer complaints, escalations, and problems to fully resolved outcome. - Ability to multitask and operate to strict timelines. - Ability to work under pressure in a dynamic and changing environment. - Be a confident effective communicator to all operational and business stakeholders. - Demonstrate strong day to day decision making capability alongside personal accountability for actions. - Demonstrate self-control and react positively when working in difficult situations and under pressure. - Ability to work well in a team, sharing knowledge, being supportive and team spirited. Qualifications: - GCSE's graded A-C (or equivalent) including English and Maths

Job Introduction We are recruiting for a Service Advisor to join our Audi Dealership in Coventry. The hours of work are Monday - Friday, 08:00 - 18:00 as well as working Saturdays on a rota basis. Salaries include basic salary up to £32,000 plus a monthly bonus, with an OTE of £38,000. Role and Responsibilities You will be well versed in delivering high levels of customer satisfaction in a very busy and demanding environment. Working as part of a team, you will be responsible for ensuring the workflow of the department, hitting and exceeding targets and up selling our full range of services. Booking customer vehicles in for maintenance and/or repairs, and liaising with the workshop team to schedule the workload Meeting customers on arrival and providing them with a seamless service, from drop off to vehicle handover. Updating customers with progress on their vehicle, as well as authorising additional work and making follow-up calls. Liaising with the Workshop, Parts and Sales department to ensure customers vehicles are ready on time. About you You will have the passion to deliver an excellent customer service experience and the ability to quickly establish and build rapport with our customers A well-presented individual with a desire, attitude and character to succeed Previous experience in a customer service role, ideally working to key targets to deliver customer satisfaction and sales objectives You will have good organisation and administrative skills, knowledge of dealer management systems would be an advantage but is not essential. Motor trade, automotive or car dealership experience is preferred but not essential as full training will be provided.What we offer 25 days holiday plus bank holidays Company Pension Wellness Programme Sick Pay Group life insurance Staff discount on car servicing Listers Benefits – discounts on retailers, restaurants, cinemas & holidays Long service and loyalty incentives Staff referral scheme In-house, manufacturer & professional qualifications Company EventsWhy Listers? Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK There’s a reason why this is the case, actually there’s over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world’s most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be so if you are looking for a career within the motor trade, automotive or car dealership sector then please apply today. If you are looking for similar motor trade jobs you can also join our Talent Bank

Work Strata Group have fantastic opportunities to work for their highly reputable utilities client as a request fulfilment advisor in its successful customer service department based in the CV1 area of Coventry. Successful candidates' daily duties will include taking requests for I.T hardware, software and telecommunications via telephone or email, source and deliver all components to serve any client requests and hitting and exceeding individual KPIs. Request Fulfilment Advisor Benefits: Highly Competitive Salary Strong focus on career progression Sharesave scheme Industry leading pension scheme Bonus scheme Dedicated training and development academy No weekends Pay from: £31,668 per annum Shifts: 37 hours per week Monday – Friday Flexible hours to suit business needs

SF Partners are supporting one of our clients in recruiting a Health and Safety Advisor. This role sits within a growing organisation with an excellent culture, with development opportunities available. Salary: £30,000-£40,000 Working pattern: full time site based at the Coventry site with occasional travel to other sites Responsibilities will include: The Health and Safety Advisor will support the SHE Manager and Head of SHEQ in ensuring that all health and safety processes and procedures are up to date, well maintained, and clearly communicated across the business. The role will contribute to the effective delivery of health and safety management throughout the business, maintaining accurate documentation and version control while supporting compliance activities. You will assist with project work that underpins operational and strategic priorities, actively identify hazards and risks, and help implement appropriate control measures. A key part of the role will be driving high standards across the organisation, supporting continuous improvement and embedding positive change. What you will be responsible for? Administration & Compliance -Maintain health and safety records, documentation, and the Safety Cloud database -Ensure policies, procedures, and risk assessments are current and accessible -Own the risk assessment process for Coventry in partnership with operational management -Manage the Coventry Asbestos Management Plan, DSE assessments, and staff lists for MHE users, First Aiders, and Fire Marshals -Monitor and respond to the SHEQ inbox; record and distribute H&S meeting minutes -Provide H&S support to other Midlands sites Inspections, Audits & Corrective Actions -Prepare documentation for external audits and inspections -Record, track, and follow up on timely closure of corrective actions -Monitor and report on compliance activities -Support warehouse racking inspections Incident Reporting & Investigation -Lead accident investigations at Coventry with SHE Manager support -Record accidents, incidents, and near misses; ensure all internal and courier events are captured on location reports -Support statutory reporting (e.g. RIDDOR) and prepare end-of-month summary reports

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