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Job Title: Project Manager - Property Repairs (Insurance Perils)Location: Peterborough - Office BasedSalary: £45k - £55k per annum DOE + Performance BonusJob type: Full Time, PermanentWelcome to Westone, specialists in property refurbishment and developments. Our long serving, experienced staff enable us to ensure the best of workmanship completed on every job. Based in Peterborough, Westone are able to cover the entire East Anglia and further regions when needed.About the Role:We are expanding our Insurance Repairs division and are seeking an experienced Project Manager to manage property repairs following insurance perils such as escape of water, storm, impact, flood, fire and malicious damage.This is a turnkey, end-to-end role. You will take full ownership of each claim from initial survey through to final account reconciliation, ensuring repairs are delivered safely, efficiently, compliantly, and profitably.Please note that this is an office based role in Peterborough and therefore candidates must live within a commutable distance to be considered.What You'll Be Doing:End-to-End Project DeliveryAttend damaged properties to carry out initial surveys and produce accurate scopes of workPrepare schedules, materials lists and secure contractor quotationsAllocate and coordinate multiple trades, ensuring work is completed to a high standard and within agreed timescalesMonitor and control project finances, variations, and commercial performance from instruction to final accountProvide clear, timely communication and progress updates to clients, policyholders, loss adjusters and all other stakeholdersComplete final account reconciliation, securing sign-off and closing jobs in line with proceduresHealth & Safety and ComplianceProduce and maintain job-specific H&S documentation, including RAMS, CPPs and risk assessmentsEnsure full CDM compliance, including contractor management, principal contractor duties (where applicable), and safety controls on siteUndertake site checks to ensure safe working practices and rectify non-conformances promptlySystems & ReportingMaintain accurate and timely updates on client portals and internal management systemsEnsure all notes, documents, photos and evidence are uploaded and compliant with client SLAsUse company systems to record progress, financial data, variations, and audit requirementsAbout you:We're looking for someone who takes complete ownership of the project lifecycle and understands the demands of insurance repair environments.You will be a strong fit if you have:Experience in insurance repairs, construction project management, or property refurbishmentAbility to survey properties, diagnose defects, and build accurate scopesStrong knowledge of Health & Safety, RAMS, and CDM 2015Confident trade coordination and supply-chain management skillsGood commercial awareness and experience managing budgets or project financialsStrong communication skills with a customer-focused approachAbility to juggle multiple live projects with competing deadlinesWhat We OfferCompetitive base salary £40-45KPerformance-based bonus (realistic OTE £50-55k+)Career development and progression pathwaysSupportive team culture and modern systemsExposure to a wide variety of insurance-related building projectsPlease click on the APPLY button to send your CV and Cover Letter for this role.Candidates with the experience or relevant job titles of; Insurance Project Management, Project Estimator, Project Planning, Repairs Surveyor, Senior Project Coordinator, Senior Project Lead, Construction Projects, Building Surveyor, Insurance Repairs Manager, Construction Project Manager, Property Repairs Project Manager may also be considered for this role.TPBN1_UKTJ

GBR Recruitment are delighted to be working exclusively with a leading Electrical Wholesaler based in Lincolnshire, exclusively recruiting for an experienced Trade Counter Sales Advisor (Electrical Specialist) to join the internal sales team. \n You will be the main point of contact for customers, providing advice, giving electrical products & components quotations, plus processing customer orders, liaising with them face-to-face, over the telephone & via email. \n This is a key internal electrical sales role, developing profitable business relationships, supporting branch sales targets (repeat customers & new), ensuring a high standard of customer service at all times, as the company prides itself in that. \n Duties: \n\n • Assist customers in a friendly & professional manner at the trade counter, over the telephone & via email.\n, • Professionally handle customers electrical parts & products enquiries, process their orders, plus provide quotations promptly & accurately.\n, • Advise customers on product selection, product availability & pricing, using your strong knowledge of electrical products & electrical product manufacturers.\n, • Inform customers about any special electrical products offers, promotions, & in store loyalty programmes.\n, • Successfully maintain & develop relationships with both existing & new customers to optimise electrical product sales, customer service, customer satisfaction, to ensure customer loyalty / repeat business.\n, • Liaise with electrical product suppliers to negotiate best prices / special terms for large high volume orders & one-off orders.\n, • Help the wider sales team produce project tenders & tender submissions.\n, • Assist with stock management, including restocking shelves, checking deliveries & conducting electrical product stock checks.\n\n Attributes: \n\n • Strong trade counter / internal sales experience within an electrical wholesaler, MEP wholesaler or building products wholesaler\n, • Strong electrical knowledge (A MUST)\n, • Strong sales & 5 star customer service skills.\n, • A strong negotiator with suppliers & customers.\n, • Proficient in computerised sales/order systems.\n, • Strong commercial acumen & used to hitting sales targets.\n\n This position could suit someone working as a Trade Counter Sales Advisor, Trade Counter Assistant, Internal Sales Representative, Parts Advisor, Electrical Wholesale Sales Executive, Internal Sales Representative, Internal Sales Advisor or similar \n Interviews to take place immediately, apply today!

Credit ControllerLocation: Peterborough (Office-Based) Salary: £35,000 £40,000This is an office-basedAbout Trade MastermindTrade Mastermind is the UKs No.1 business coaching platform for construction and beyond business owners. Founded by Joseph Valente, our mission is to empower trade professionals with the tools, structure, and confidence to scale successful businesses. As a fast-growing, nationally recognised brand, we deliver real commercial results and operate in a high-performance, entrepreneurial environment.The RoleWe are looking for a commercially minded, persuasive Credit Controller who enjoys building relationships, influencing outcomes, and taking ownership of cash collection.This role is ideal for someone with a sales-style mindset confident on the phone, comfortable negotiating payment, and able to balance firmness with professionalism. You will play a critical role in protecting cash flow while maintaining strong, long-term client relationships.Key ResponsibilitiesTake full ownership of the credit control cycle, driving timely and consistent customer paymentsBuild strong, professional relationships with clients, using influence and rapport to secure payment commitmentsProactively chase overdue invoices through confident phone-based and written communicationNegotiate payment plans where appropriate, balancing commercial outcomes with customer retentionChallenge non-payment constructively and handle objections with confidence and credibilityMonitor customer accounts, assess risk, and manage credit limits and termsInvestigate and resolve invoice queries or disputes quickly to remove barriers to paymentWork closely with sales and internal teams to ensure alignment on customer accountsProduce regular reports on debtor position, aged debt, and cash-flow riskImplement strategies to reduce aged debt and improve overall payment performanceSkills & Experience RequiredProven experience in credit control, accounts receivable, collections, or a similar roleStrong, persuasive and negotiation skills- confident influencing payment outcomesExcellent telephone manner with the ability to handle challenging conversations professionallyCommercially minded, resilient, and results-drivenAble to balance relationship-building with firm credit controlHigh attention to detail with strong organisational skillsConfident using financial systems and Microsoft Office (especially Excel)Comfortable working in a fast-paced, performance-focused environmentWhat We OfferCompetitive salary of £35,000 £40,000Clear development and progression opportunitiesHigh-performance, entrepreneurial cultureOpportunity to work with a nationally recognised brandTailored training and development aligned with career goalsModern, high-spec office environmentFree on-site parkingSponsored qualifications and development opportunitiesCompany pension schemeOpportunity to be part of a business reshaping the construction sectorWhile experience in credit control or accounts receivable is desirable, we are far more interested in the right personality. Success in this role comes from confidence, persuasion, and the ability to build strong relationships and influence payment outcomes through effective communication.Please note: This is a fully office-based role in Peterborough.If you are a confident, persuasive professional who enjoys influencing outcomes and taking ownership of results, we would love to hear from you.TPBN1_UKTJ

Continuous Improvement Operations Manager \n Salary: £60,000–£70,000 \n Company: Trade Mastermind (Startup Phase) \n Location: Peterborough \n Contract: Full-time \n Package: Car Allowance | Personal Development | | Private Health | Pension | \n Join us at a pivotal moment. Our Business Transformation team is driving meaningful change across the organisation, and we’re looking for motivated people who want to make an impact. \n About Trade Mastermind \n Trade Mastermind is in an exciting phase of accelerated growth across three core divisions—Trade Group Services, We Scale Trades, and our rapidly expanding Training Academy. As we scale, we’re building the operational foundations needed to support sustainable, structured growth. We’re looking for a strategic and experienced Continuous Improvement Operations Manager to help shape the future of how we operate. \n Role Overview \n This is a career-defining opportunity for a continuous improvement leader who thrives in a dynamic, fast-paced environment. You’ll play a central role in mapping our current operational landscape, driving clarity and efficiency, and laying the foundations for scalable systems and processes. Working closely with senior leadership, you’ll bring structure to our startup momentum and lead our evolution toward a Lean-led operational model. \n Key Responsibilities \n\n • Conduct a full assessment of the “as is” operational processes across all Trade Mastermind divisions.\n, • Deliver strategic recommendations to scale operations and achieve greater clarity within 6–12 months.\n, • Collaborate with a Business Analyst to coordinate documentation, mapping, and administrative functions.\n, • Coach and influence senior leadership to embed a continuous improvement mindset across the organisation.\n, • After the initial assessment phase, lead the business through structured Lean (DMAIC) optimisation.\n\n Qualifications & Experience \n\n • Lean Six Sigma Green Belt required; Black Belt highly desirable.\n, • Experience with PRINCE2 or Agile project environments.\n, • Demonstrable success in delivering projects end‑to‑end.\n, • Working knowledge of Kotter, ADKAR, and GROW models, particularly relating to change management and leadership coaching.\n\n Who We’re Looking For \n You’re strategic, analytical, and energised by the challenge of creating clarity in a rapidly growing business. You bring structure to complexity, and you know how to influence senior leaders through strong communication, evidence‑based insights, and practical coaching. Most importantly, you’re excited by the opportunity to join a company at a pivotal moment in its scale‑up journey. \n Why Join Us? \n\n • Play a key role in shaping the operational DNA of a growing, ambitious company.\n, • Work alongside entrepreneurial leaders who value innovation and continuous improvement.\n, • Enjoy the freedom and autonomy to implement real organisational transformation.\n, • Be part of a business with huge potential and a clear growth trajectory.\n\n Think you the right fit? \n Apply now!

\n Call Centre agent – Trade Mastermind (End-to-End B2B Sales) \n Location: Peterborough HQ \n Salary: £27,000-£30,000 base + uncapped commission \n OTE: £45,000–£65,000+ \n Bonuses: Ticket sales commission + attendance override bonuses \n Package: Full sales training | Fast progression | Private healthcare | Pension \n Join a High-Performance Sales Team at One of the UK’s Fastest-Growing Education Companies \n Trade Mastermind is the UK’s leading business education and coaching company for the construction industry. Founded by BBC The Apprentice winner Joseph Valente, we’ve helped over 5,000 trade business owners grow their companies, with an average of 370% growth in year one. \n We are now hiring Call Centre agent to join our high-energy outbound sales team, selling £97 Discovery Day business training events. \n This is a full end-to-end sales role — you will book your own clients, manage them through the journey, and close face-to-face sales on the day of the event. \n The Role – End-to-End Sales Ownership \n You will be responsible for the full client journey: \n\n • Calling warm outbound leads\n, • Selling tickets to Discovery Day events\n, • Booking your own clients onto events\n, • Building and managing your own sales pipeline\n, • Following up and nurturing prospects before the event\n, • Meeting your clients face-to-face on the event day\n, • Closing sales in person when they arrive\n\n You are the front end and closing point of the Trade Mastermind sales engine. \n What You’ll Get \n\n • £27,000-£30,000 base salary\n, • Uncapped commission\n, • Commission on ticket sales\n, • Monthly incentives\n, • Full sales training and daily coaching\n, • Fast-track progression into Team Leader or Manager roles\n, • Private healthcare and pension\n, • 20 days holiday + bank holidays\n, • Access to our new 20,000 sq. ft. Trade Mastermind University HQ\n\n What You’ll Do Day to Day \n\n • Make high-volume outbound calls to warm leads\n, • Convert business owners into Discovery Day attendees\n, • Build and manage your own pipeline\n, • Use structured follow-up and objection-handling frameworks\n, • Track KPIs daily and work to clear targets\n, • Deliver professional, confident calls every time\n, • Meet clients face-to-face and close sales on event days\n\n What We’re Looking For \n You must have: \n\n • Minimum 3 years’ outbound phone sales experience\n, • Proven track record of closing sales\n, • Strong pipeline and follow-up management skills\n, • Experience working to high call volumes and clear KPIs\n, • Confidence, energy, and resilience\n, • Strong objection-handling and communication skills\n, • A competitive, results-driven mindset\n\n This Role Is NOT For \n\n • Inbound-only salespeople\n, • Appointment setters with no closing experience\n, • Anyone uncomfortable with targets or call volume\n, • People who do not want face-to-face sales responsibility\n\n Career Progression \n Trade Mastermind is scaling fast. Performance is rewarded quickly: \n\n • Senior Sales Executive\n, • Team Leader\n, • Telesales Manager\n, • High-Ticket BDM\n, • Sales Manager / Division Lead\n\n Promotion is based on performance -not time served. \n If you want full ownership of the sales journey, uncapped earning potential, and real career growth, this is the role for you.

What is the roleTo support the Buyer to source, develop, buy and deliver a specific range of products at the right time.What you will doManages key administrative duties for the Buying team from product concept to finished bought product.Clearly and effectively communicates with all suppliers and internal departments in line with critical pathManages order raising process as and when required with buyer's approval.Manages sample process and organisation for the department in a timely fashion.Manages sample sealing process working closely with garment tech team to meet critical path requirements.Manages garment approval process to achieve a commercial, saleable product.Thoughtfully contributes towards the input of all meeting preparation including Monday Trade & Product Sign OffsFulfil general ad hoc duties as requiredDeputising for buyer in buyer's absenceManagement of the critical path demonstrating proactive problem solving that meets deadlines.Actively contributing to the product life cycle e.g., comp shops, pre-trip planning, range building, product briefings and lessons learnt etc.Self-motivated clear understanding of market trends and customer profile and able to contribute knowledgeably to all meetings.Regular store visits undertaken, findings presented back to relevant parties and actions follow through.What you will bringA passion for plus size fashionGood communication skills – verbal and writtenClear understanding of the Yours Clothing customer needs, wants and who they areThe ability to work as part of a team as well as on own initiativeGood time management & organisational skillsA self-motivated and proactive approach to completing given tasksA willingness to learn & the ability to work under pressureGood attention to detailA commercial outlook and a keen business senseA proven record of good attendance & flexibilityThe ability to adapt to frequent change in a high-pressure environmentCommitment to always behaving with integrity and professionalismA proven history of taking personal responsibility & accountability for actions, constantly striving to improve and exceed expectations and ensuring safety and quality are never compromised.TPBN1_UKTJ

Agency Account ManagerLocation: PeterboroughRole Type: Office-BasedTrade Digital We Scale TradesTrade Digital, a sub-brand of Trade Mastermind, is looking for a commercially minded, technically capable Agency Account Manager to manage the marketing strategy and delivery for a portfolio of trade and construction businesses.This is not a traditional account management role where you simply pass messages between clients and delivery teams. You will take ownership of client performance, helping to plan, launch, manage and improve campaigns across Google Ads and Meta.You will combine strong client communication with hands-on digital marketing knowledge, coordinating campaigns, creative production, landing pages, tracking and CRM integrations to generate high-quality leads, sales opportunities and measurable return on investment.The RoleAs an Agency Account Manager, you will act as the primary marketing contact for your assigned clients.You will understand each clients business, services, target customers, commercial goals and sales process, then develop a clear marketing strategy designed to deliver the strongest possible results.You will work closely with media buyers, designers, video editors, developers and CRM specialists, while remaining accountable for the overall direction, quality and performance of each account.You will regularly communicate results, explain recommendations clearly and proactively identify opportunities to improve campaigns, landing pages, lead handling and conversion rates.Key ResponsibilitiesClient Strategy and Account ManagementAct as the main point of contact for a portfolio of agency clients.Build strong, trusted relationships through clear, proactive and professional communication.Understand each clients business model, services, target areas, audience, sales process and growth objectives.Develop and maintain a clear marketing strategy and campaign roadmap for every assigned account.Lead regular client performance calls, planning sessions and campaign reviews.Manage expectations, approvals, priorities and delivery timelines.Identify performance risks early and recommend practical solutions.Proactively identify opportunities to expand, improve or scale client campaigns.Support client retention by consistently demonstrating value, progress and strategic direction.Google Ads and Meta CampaignsPlan campaigns across Google Ads, Facebook and Instagram.Recommend the most appropriate campaign objectives, channels, audiences, keywords, offers and budgets.Support or manage campaign setup, including structure, targeting, exclusions, budgets, bidding and conversion goals.Ensure campaign messaging is aligned with the clients services, offer and landing page.Monitor performance and make informed optimisation decisions.Review search terms, keywords, audiences, placements, budgets, bids and creative performance.Maintain clear testing plans across campaign types, audiences, offers and messaging.Optimise campaigns towards qualified leads, bookings, sales and return on ad spend rather than vanity metrics.Ensure advertising spend remains within the clients agreed budget.Creative Strategy and ProductionDevelop campaign angles, hooks, offers and messaging based on the clients audience and goals.Write detailed creative briefs for designers and video editors.Coordinate the production of static graphics, videos, testimonials and other campaign assets.Review creative work for accuracy, clarity, brand consistency and suitability for paid media.Use performance data to recommend new creative concepts and iterations.Maintain a consistent flow of fresh creative to reduce ad fatigue.Clearly communicate which assets should be scaled, improved, replaced or discontinued.Tracking and AttributionCoordinate or implement tracking across advertising platforms and websites.Set up and maintain Meta Pixels, Conversions API, Google conversion tracking and key website events.Ensure UTMs, conversion events and source attribution are correctly configured.Test lead forms, thank-you pages, booking journeys and conversion events before campaigns go live.Regularly check tracking accuracy and resolve problems quickly.Ensure campaign data can be connected to leads, appointments, sales and revenue wherever possible.CRM Integration and Lead ManagementIntegrate campaign forms and landing pages with clients CRM systems.Ensure leads are routed into the correct pipelines, stages and workflows.Configure or coordinate notifications, tags, source fields, automations and follow-up sequences.Work with clients to improve speed-to-lead and sales follow-up processes.Review lead quality and conversion data with clients and internal teams.Identify where leads are being lost between enquiry, contact, appointment and sale.Recommend campaigns, automations and process improvements to increase conversion rates.Landing Pages and Conversion Rate OptimisationPlan and build, or coordinate the build of, campaign landing pages.Ensure pages are mobile-first, fast, clear and focused on conversion.Create strong page structures using compelling offers, proof, testimonials, clear calls to action and low-friction forms.Review landing page data and user behaviour to identify areas for improvement.Test different headlines, offers, layouts, forms, calls to action and trust elements.Maintain strong alignment between adverts, keywords, creative messaging and landing page content.Improve landing page conversion rates through ongoing testing and optimisation.Reporting and Performance ManagementProduce clear client-facing reports covering campaign performance, lead quality, conversions and return on investment.Provide internal updates on client performance, risks, opportunities and required support.Present data in simple commercial terms that clients can understand.Report on metrics including spend, leads, cost per lead, bookings, sales, cost per acquisition and ROAS.Explain what has happened, why it happened and what will be done next.Maintain accurate campaign notes, test logs, action plans and account documentation.Ensure client reports and performance updates are delivered on time.What Success Looks LikeClients receive a clear marketing strategy and consistent campaign direction.Campaigns are launched accurately, on time and within budget.Google and Meta campaigns produce a reliable volume of qualified leads.Lead quality, booking rates and sales conversion improve over time.Tracking and CRM integrations are accurate and dependable.Landing pages continuously improve through structured testing.Clients understand their results and have confidence in the plan.Campaign decisions are driven by data, commercial outcomes and return on investment.Client accounts are retained, developed and scaled wherever appropriate.Skills and ExperienceEssentialExperience managing client accounts within a digital marketing agency or performance marketing environment.Strong understanding of Google Ads and Meta Ads.Experience planning and managing lead-generation campaigns.Confidence interpreting campaign data and identifying optimisation opportunities.Understanding of conversion tracking, pixels, events, UTMs and attribution.Experience working with CRM systems and marketing automation.Understanding of landing page structure and conversion rate optimisation.Ability to write clear campaign and creative briefs.Strong client communication and presentation skills.Excellent organisation and project management skills.Ability to manage multiple client accounts, deadlines and priorities.A proactive, solutions-focused approach.Commercial awareness and a strong understanding of lead generation, sales conversion and ROAS.DesirableExperience marketing trade, construction, home improvement or local service businesses.Hands-on experience with GoHighLevel or similar CRM platforms.Experience setting up Meta Conversions API.Experience building landing pages in WordPress, GoHighLevel or other page builders.Knowledge of Google Tag Manager, GA4 and Microsoft Clarity.Experience briefing designers, copywriters and video editors.Understanding of sales pipelines, lead nurturing and appointment-booking campaigns.The Person We Are Looking ForYou will be confident speaking with business owners and able to explain technical and marketing concepts in a straightforward way.You will be highly organised, commercially aware and comfortable taking ownership. You will not wait for clients or managers to tell you that something is wrong. You will monitor performance, identify opportunities and propose solutions.You will be equally comfortable discussing strategy with a client, reviewing campaign data, briefing a designer, checking tracking or improving a landing page.You will care about the quality of the work, the client experience and the commercial results delivered.Key Performance IndicatorsPerformance in the role will be measured against:Client retention and satisfaction.Lead volume and lead quality.Cost per lead, cost per booking and cost per acquisition.Return on ad spend and attributable revenue.Lead-to-booking and booking-to-sale conversion rates.Campaign delivery within agreed budgets.Landing page conversion rates.Tracking and CRM accuracy.Timeliness and quality of reporting.Volume and quality of campaign testing.On-time delivery of client actions, campaigns and creative requirements.Why Join Trade Digital?You will work with ambitious trade and construction businesses that are actively investing in growth.You will have the opportunity to take real ownership of client strategy and performance, working across paid media, creative, CRM, landing pages and conversion optimisation rather than being restricted to one small part of the marketing process.This role is suited to someone who wants to combine client leadership with practical digital marketing and make a visible impact on the businesses they manage.TPBN1_UKTJ

What is the roleThe Graphic Design Manager is responsible for leading the creative direction, execution, and development of design outputs across all brands and channels. This role combines strategic brand leadership with hands-on design expertise, ensuring the delivery of high-quality creative assets that support commercial objectives and enhance customer experience.The role oversees the design team, manages workflow and resource allocation, and collaborates with key stakeholders across the business to deliver engaging, consistent, and effective creative solutions through digital, print, email, CRM, website, app, and marketing channels.What you will doCreative Design & Asset DevelopmentLead the creation and execution of high-quality creative assets across digital and offline channels.Design and oversee:Brand email campaigns.Homepage and website updates across all brands.Landing page refreshes and optimisations.Desktop notifications supporting email activity.CRM and eCRM communications.Store graphics and point-of-sale materials.Storyboards and campaign concepts.Large-scale marketing campaigns, including outdoor advertising and billboards.UX/UI concepts, wireframes, and mock-ups.Ensure all creative outputs are visually engaging, commercially effective, and aligned with brand guidelines.Oversee artwork production, print specifications, supplier management, and quality control.Stay ahead of design trends, technologies, and industry best practices to drive innovation.Brand LeadershipOwn and evolve brand identity across all customer touchpoints.Develop, maintain, and enforce brand guidelines to ensure consistency across all communications and creative assets.Work closely with internal and external stakeholders to protect and strengthen brand equity.Oversee brand asset management, testing, and insight gathering to support ongoing brand growth.Provide strategic creative direction that balances innovation with commercial objectivesTeam Leadership & ManagementLead, mentor, and develop the design team, fostering a high-performance and collaborative culture.Manage team workflow, resource planning, and task allocation.Conduct regular coaching, feedback, and performance development activities.Support team members in building confidence, skills, and professional growth.Manage team holiday planning, attendance monitoring, and capacity management.Recruit and onboard new team members when required.Create an environment that encourages creativity, accountability, and continuous improvementDigital Experience & UXOversee the design and user experience of websites, apps, and digital platforms.Ensure designs are optimised for usability, accessibility, responsiveness, and conversion.Apply user-centred design principles across all digital experiences.Create adaptable design solutions for desktop, mobile, tablet, and app environments.Collaborate with cross-functional teams to improve customer journeys and digital performance.Monitor and improve digital experiences through customer insights, analytics, and testingStakeholder & Business CollaborationCollaborate with marketing, trading, product, and senior leadership teams to align creative output with business objectives.Attend product, trade, and design meetings, contributing ideas and creative recommendations.Build strong working relationships across departments and with external partners.Effectively communicate design decisions and creative strategies to stakeholders at all levels.Understand wider business priorities and ensure creative projects support commercial goals.Performance & OptimisationUse customer insights, market research, competitor analysis, and industry trends to inform design decisions.Monitor the performance of creative campaigns and brand initiatives.Utilise analytics, testing, and customer feedback to refine and improve creative effectiveness.Support A/B testing and performance-led design improvements.Drive continuous optimisation of design outputs to improve engagement, conversion, and customer experience.What you will bringTechnical SkillsAdvanced proficiency in: Adobe Creative Suite, Figma and other relevant design and prototyping software.Strong understanding of UX/UI design principles, accessibility standards and best practices, responsive and mobile-first design, digital design for web, app, email, and CRM channels, print production and artwork preparationExperience working with CRM and eCRM platforms, content Management Systems (CMS), Email Service Providers (ESP), app platforms and digital ecosystems.Professional ExperienceProven experience managing and developing creative teams.Strong project management skills with the ability to manage multiple projects and deadlines simultaneously.Experience delivering integrated marketing campaigns across multiple channels.Demonstrated success in brand management and creative leadership.Experience using data, analytics, and customer insights to inform creative decisions.Business KnowledgeStrong understanding of marketing principles and customer behaviour.Knowledge of digital commerce and customer journeys across desktop, mobile, tablet, and app environments.Commercial awareness with the ability to balance creative excellence and business objectives.Understanding of campaign planning, trade calendars, and briefing processes.Key AttributesStrong leadership and mentoring capability.Strategic thinker with a commercial mindset.Excellent communication and stakeholder management skills.Creative, innovative, and solutions-focused.Highly organised with exceptional attention to detail.Confident decision-maker with strong problem-solving abilities.Collaborative and adaptable, with the ability to thrive in a fast-paced environment.Proactive and self-motivated, taking ownership of projects and outcomes.Passionate about design excellence and continuous improvement.Resilient and effective at managing change and competing priorities.TPBN1_UKTJ

Plant Operations and UK Logistics Finance Business Partner \n \n Scope of the Role: \n The Peterborough Operations and UK Logistics Business Partner will be responsible for providing financial leadership and strategic partnership across McCormick’s UK Manufacturing facility in Peterborough and UK Logistics operations. This includes oversight and execution of financial analysis and accounting for Manufacturing, Engineering, Planning, and Manufacturing CCI, as well as UK Outbound Freight and Distribution Centres encompassing Logistics, Planning, and Logistics CCI. \n The role also drives insights and reduction initiatives for Yield and SLOB, partnering closely with the Peterborough Plant Director and the UK Logistics Director to deliver financial analysis, strategic guidance, and performance improvement across the Supply Chain organization. This position plays a critical role in influencing operational decisions, identifying opportunities, setting strategies, and ensuring optimal resource allocation. \n \n Main Responsibilities: \n\n • Strategic Business Partnership – Partner with the Peterborough Plant Director and UK Logistics Director to define and implement strategy, driving “Make” cost levers to deliver high service levels at the lowest sustainable cost. Lead transformational projects and continuous improvement initiatives. Drive business development analysis and support Capex investment proposals. Partner with site leadership to deliver productivity and CCI targets, proactively promoting cost and headcount controls.\n\n \n\n • Financial Management and Performance Delivery – Hold full P&L accountability for “Make” and “Deliver” cost areas, supporting delivery of long-term plans, budgets, and forecasts. Partner with operational leaders to manage cost performance and achieve budget targets. Oversee LTP, budget, and forecast cycles, ensuring timely and accurate monthly accounting close and reporting. Present financial results and insights at monthly business review meetings. Evaluate cost performance, identify trends, and lead deep-dive analyses to address performance issues. Provide input and recommendations on trade-offs, budget transfers, and risk/opportunity management. Implement and maintain robust financial policies, systems, and processes.\n\n \n\n • Capital Project Oversight – Ensure sound business cases and financial models are developed for capital investments. Drive improvements in IRR for capital expenditure through regular post-implementation reviews.\n\n \n\n • Standardization and Continuous Improvement – Support harmonization and standardization initiatives aimed at reducing complexity, improving accuracy, and lowering cost. Promote a culture of continuous improvement and collaborate closely with Centres of Excellence to ensure adherence to agreed processes.\n\n \n\n • Compliance and Controls – Ensure effective SOX controls are maintained across operations. Work with Internal Audit and staff to enhance control efficiency, focusing on meaningful compliance measures with minimal resource consumption.\n\n \n\n • Team Development and Leadership – Advance team capabilities, career development, and service levels to the business. Foster a collaborative, high-performing work environment that strengthens communication and teamwork across functions.\n\n \n Candidate Profile: \n\n • Qualified accountant (CIMA, ACCA, or equivalent) with a relevant degree.\n, • Progressive experience in Supply Chain Finance within a manufacturing environment.\n, • Strong knowledge of financial accounting standards and Supply Chain processes (e.g., S&OP).\n, • Proven project management skills with experience leading cross-functional teams.\n, • Deep understanding of business processes, systems, and internal controls.\n, • Practical experience in ABC costing and cost accounting.\n, • Demonstrated success in leading teams and driving change.\n, • Strong relationship-building skills within a matrix organization.\n, • Excellent communication and negotiation skills, both written and verbal.\n, • High technical proficiency with Excel, TM1, and Business Warehouse.\n, • SAP experience across financial modules highly desirable.\n\n \n Agencies: McCormick as needed will work with external recruitment vendors through our Agency Portal. Unless previously contacted, McCormick does not accept unsolicited resumes from external recruiting agencies. \n \n McCormick & Company is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, colour, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. \n \n As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy/ies.

Skilled Site Labourer Gusto Construction Pay: £14.00 per hour Hours: 40 hours per week, Monday to Friday Location: Gusto Construction sites Contract: Permanent, Full Time Build Better with Gusto Construction Gusto Construction has been delivering high-quality developments for over 30 years, with particular expertise in low-carbon homes, community-led developments and affordable housing. We provide an end-to-end service, taking projects from initial design and concept through construction to completion and aftercare. As one of the first UK construction companies to achieve B Corp certification, we are proud to be part of a growing movement of businesses committed to balancing people, planet and profit. We are looking for an experienced and reliable Skilled Site Labourer to join our Construction team. The Role This is a varied, hands-on role suited to someone with good practical construction experience who is comfortable turning their hand to different tasks and supporting trades across our developments. Working closely with the Site Manager and wider site team, you will help keep projects moving by supporting trades throughout the construction process, from groundwork and early build stages through to finishing, snagging and completion. No two days will necessarily be the same. You could be preparing plots for trades, carrying out skilled labouring tasks, assisting with finishing works, moving materials or helping another area of the site to meet the construction programme. The role will also involve working across different Gusto Construction sites and driving company vehicles, including the tipper, when required. Your day-to-day responsibilities will include: Supporting all aspects of new-build housing construction, from groundwork through to completion. Working alongside and supporting bricklayers, joiners, roofers, plasterers, plumbers, electricians and decorators. Preparing plots and work areas ready for trades to begin. Carrying out skilled labouring tasks including measuring and cutting materials, installing insulation, temporary protection and assisting with finishing works. Safely and competently using appropriate hand and power tools. Loading, unloading and distributing building materials around site. Carrying out snagging, minor repairs and finishing tasks. Assisting with internal sealing and other works required to support property airtightness. Supporting deliveries, waste management and the organisation of site storage areas. Maintaining clean, organised and safe plots and communal working areas. Working flexibly across the site to provide additional support wherever it is needed. Following all Health & Safety requirements, company procedures and site rules. Working as part of the wider site team to achieve build programmes and Gusto's quality standards. What Were Looking For This isn't a role where you will simply be carrying materials or keeping the site tidy. We are looking for someone with practical construction skills and previous site experience who can work independently when required, use their initiative appropriately and confidently support different trades. You will need to be reliable, flexible and willing to get involved wherever your skills are needed. Essential: Previous construction site experience. Experience within a specific construction trade. CSCS Card or equivalent. Full UK Driving Licence. Good practical construction knowledge. Relevant Health & Safety awareness. Ability to work unsupervised and use your initiative appropriately. Ability to follow instructions accurately and manage a varied workload. A reliable, trustworthy and flexible approach. Good communication skills and a strong team ethic. Desirable: Multi-trade experience or background. Full FLT licence. Training or certification for other site machinery. Why Join Gusto? Joining Gusto Construction means becoming part of an established construction business with more than 30 years' experience and a genuine commitment to building responsibly. We are also on an exciting journey towards employee ownership, giving our people an increasingly important voice in the future direction and success of the business. If you're an experienced site operative who takes pride in doing a good job, enjoys variety and is happy to get stuck in and support the wider team, we'd like to hear from you. Package Details: £14.00 per hour, paid weekly on each Friday. You will be contracted to work 40 hours per week, Monday to Friday. Hours between 7.30 5pm, depending on site requirements and time of year (due to lighting) 25 days annual leave per year plus bank holidays. This increases by 1 day after 2 full years completed service, then another day after 4 years and another day after 6 years service up to a maximum of 28 days plus bank holidays. Days are deducted annually from leave for a full business closure at Christmas. Pension contribution is 4% employee and 3% employer. Death in Service benefit. Salary sacrifice electric car scheme with Octopus EV, cycle to work scheme provided by cycle solutions, annual leave purchase scheme up to 5 days extra per year, discounted on site gym at Head Office in Collingham. Cash Health Plan fully funded by Gusto. This includes financial, legal, counselling, rewards, discounts and cash repayments for treatments such as dental, optical etc.. Group profit related bonus scheme as part of our EOT Transition. Apply today to join Gusto Construction. Gusto Construction is committed to equality of opportunity and welcomes applications from suitably qualified candidates from all backgrounds. TPBN1_UKTJ

Local Business Development Manager Franchised Motor Dealership - Peterborough We are looking for a highly motivated individual to join a top automotive brand as a Local Business Development Manager (LBDM) within my client's corporate and fleet team. This is an exciting opportunity to build a pipeline from the ground up. While full brand-accredited training and a strong support network will be provided, success in this role depends on your initiative, resilience, and drive to generate opportunities from scratch. This is very much a new business, cold lead role and we need someone with the energy and determination to open doors, build relationships, and create lasting success - as there is TONS of potential! Package on offer: 45 hour week - Monday to Friday (no weekends) £25,500 basic £55,000 OTE Key Responsibilities Proactively generate new business opportunities with SMEs, corporates, and leasing companies - primarily through cold calling and cold outreach. Build and expand long-term partnerships to maximise fleet sales. Create tailored proposals to suit client needs, ensuring exceptional service throughout. Collaborate with corporate and fleet teams to ensure a smooth handover process for clients. Analyse the local marketplace, identify opportunities, and implement strategies to increase market share. Report regularly on pipeline, progress, and performance against agreed targets. About You What matters most is your attitude and track record in business development. You will be: Proven in sales: Demonstrated success in cold-calling and generating new business opportunities. Resilient and self-motivated: Able to thrive in a target-driven, outbound sales role. Commercially minded: Quick to identify profitable opportunities in the local market. Relationship-focused: Confident in building long-term client partnerships. Results-driven: Determined to exceed sales targets and deliver outstanding customer satisfaction. Why Join? Work with a fantastic automotive brand that carries strong appeal in the corporate market. Receive fantastic brand-accredited training and ongoing support. Benefit from uncapped earning potential with clear opportunities for growth. Enjoy the use of a company car and fuel card to support your success on the road. Be recognised and rewarded for your initiative, resilience, and results. If this role sounds like something that would be of interest to you, apply today with an up to date CV! Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission TPBN1_UKTJ

SALES EXECUTIVE – TATTENHALL – £29,951 PLUS COMMISSION Location: Tattenhall Hours: Monday to Friday, 9:00am – 5:30pm Salary: £29,951 plus commission Sales Executive Overview Are you an ambitious and customer-focused sales professional looking for an opportunity to develop your career within a well-established and successful business? We are recruiting for a Sales Executive to join a busy and growing branch in Tattenhall. This is an excellent opportunity for someone with experience in sales, customer service or a commercial environment who enjoys building relationships, identifying opportunities and delivering exceptional customer service. Working with both retail and commercial customers, you will play a key role in driving sales, preparing quotations and developing long-term customer relationships while contributing to the continued growth and success of the branch. Sales Executive Responsibilities Respond promptly and professionally to customer enquiries by telephone, email and face-to-face. Prepare quotations, estimates and tenders to meet customer requirements. Proactively contact existing and prospective customers to identify new sales opportunities. Convert quotations into confirmed orders and manage the sales process through to completion. Build strong, long-term relationships with customers to encourage repeat business. Maintain accurate customer records and sales activity using the CRM system. Liaise with Operations, Production and Transport teams to ensure customer expectations are met. Advise customers on product selection and provide commercial and technical guidance where required. Support the day-to-day operation of the branch while contributing to individual and team sales targets. Operate a forklift truck when required, with full training provided if necessary. Sales Executive Requirements Previous experience in sales, customer service, account management or a commercial environment. Ability to prepare accurate quotations and estimates while working to deadlines. Experience of working within a builders merchant or similar is highly desirable Confident communication skills, both verbally and in writing. Highly organised with excellent attention to detail. Ability to build rapport and develop long-term customer relationships. Self-motivated and able to work independently as well as part of a team. Computer literate, with a good working knowledge of Microsoft Office. Proactive, resilient and commercially minded. Committed to delivering outstanding customer service and achieving results. A full UK driving licence and access to your own transport are essential due to the branch location. Desirable Experience Experience in any of the following would be advantageous: B2B sales. Trade, construction, manufacturing or building products. CRM systems. Forklift truck operation. What's on Offer Competitive basic salary of £29,951 plus commission. Uncapped earning potential. Full-time, permanent position. Monday to Friday working hours (9:00am – 5:30pm). Ongoing training and development, including forklift training where required. Opportunities for career progression within an established and growing business. Supportive and collaborative working environment. Free on-site parking. Pension scheme. Holiday entitlement. The opportunity to work with an experienced and successful team in a thriving commercial environment. In respect of the above role, Anderson Wright Consulting Ltd operates as an Employment Agency. TPBN1_UKTJ

About The Role What youll be doing: Youll be responsible for the day to day management of the store. You will be working up to 45 hours per week - all extra time worked is paid or can be taken as time off in lieu Youll be leading from the front, managing a small team of between 4 - 6 members of staff Youll be committed to motivating your team to deliver a great customer experience as well as achieving challenging sales targets Youll be committed to offering honest advice and building a rapport with customers, exceeding their expectations and reassuring them when they're bewildered by choice What youll need - skills and experience: Proven experience of leading a small team Managerial experience within a retail or field sales position, ideally in a hard goods environment Proven experience in achieving sales targets and KPIs Proven experience in motivating your team Youll have practical experience / knowledge of some or all of our product range You'll be a confident, enthusiastic and driven team player You'll be committed to learning and developing yourself and your team Your personal skills will include accuracy and numeracy as well as basic computer literacy Youll possess the desire to succeed both individually and as leader of the team Benefits What youll get in return for your commitment: Staff Discounts Guaranteed monthly commission payment amount for your first 6 months Healthcare Cash plans A company pension scheme Life Cover Access to the Retail Trust, our well-being platform - offering a 24-hour helpline for a variety of support services Discounts on 100s of high street & online brands including restaurants, holidays, and shopping Role specific training and development Proactive promotion of internal candidates Paid Breaks Free Tea & Coffee About The Company Where youll be working: Machine Mart are the UKs leading specialist retailer of workshop power tools and equipment to the general public and trade customers.With stores nationwide and over 40 years in business we are at the forefront of our sector and are supporting our recent success with continued growth. For further information on our company and our product range, visit our website:www.machinemart.co.uk TPBN1_UKTJ

Business Trainer & Coach Location: Peterborough Job Type: Full-Time, Permanent Salary: £40,000 - £45,000 per annum Join Trade Mastermind – Transforming Tradespeople into Business Owners Trade Mastermind is one of the UK's leading business education providers for the trades industry. Our mission is to help skilled tradespeople become successful business owners through coaching, training, systems, and proven growth strategies. We're looking for an experienced Business Trainer & Coach who is passionate about developing people, delivering engaging training, and helping business owners achieve their goals. This role is ideal for someone with strong business knowledge, excellent presentation skills, and the ability to inspire action both in group settings and through one-to-one coaching. The Role As a Business Trainer & Coach, you'll play a key role in delivering our academy programme, supporting members throughout their business growth journey. You'll deliver engaging workshops, training sessions, and coaching calls, helping participants implement proven business strategies across sales, leadership, marketing, operations, and financial management. Working closely with our members, you'll provide guidance, accountability, and practical support, ensuring they stay focused and achieve measurable results. You'll also represent Trade Mastermind at events, Discovery Days, and industry functions, delivering presentations that educate, engage, and inspire ambitious business owners. What You'll Be Doing • Deliver high-quality training sessions, workshops, and coaching programmes to our academy members., • Provide one-to-one mentoring and support to help business owners overcome challenges and achieve growth targets., • Contribute to the ongoing development and improvement of our academy curriculum and learning resources., • Monitor participant progress and provide structured feedback and accountability., • Represent Trade Mastermind at events, networking opportunities, and industry conferences., • Stay up to date with business trends, leadership practices, and industry developments to ensure training remains relevant and impactful. About You We're looking for someone who has real business experience and a genuine passion for helping others succeed. You will be an engaging presenter, confident facilitator, and skilled coach who can build credibility quickly and communicate complex ideas in a simple, practical way. The ideal candidate will have: • Previous experience in business management, coaching, training, or consultancy., • Outstanding presentation and public speaking skills., • Strong communication and relationship-building abilities., • Experience mentoring, coaching, or developing business owners and teams., • Excellent organisational skills and the ability to manage multiple priorities., • A proactive, positive, and solutions-focused mindset., • Experience within the trades, construction, or service-based industries would be advantageous. Why Join Trade Mastermind? This is an opportunity to make a genuine impact on the lives and businesses of ambitious tradespeople across the UK. You'll join a fast-growing organisation that values personal development, innovation, and continuous improvement, while working alongside passionate professionals committed to helping our members succeed. What We Offer • Competitive salary of £40,000 - £45,000 per year, • Career progression opportunities within a growing organisation, • Company pension, • Wellbeing initiatives and support programmes, • On-site gym and café, • Modern working environment, • The opportunity to work with ambitious business owners and contribute to their success Please note: This is a full-time, office-based role in Peterborough. If you're an experienced business professional with a passion for coaching, presenting, and helping others achieve outstanding results, we'd love to hear from you. Apply today and become part of the Trade Mastermind journey

Local Business Development Manager Franchised Motor Dealership - Peterborough We are looking for a highly motivated individual to join a top automotive brand as a Local Business Development Manager (LBDM) within my client's corporate and fleet team. This is an exciting opportunity to build a pipeline from the ground up. While full brand-accredited training and a strong support network will be provided, success in this role depends on your initiative, resilience, and drive to generate opportunities from scratch. This is very much a new business, cold lead role and we need someone with the energy and determination to open doors, build relationships, and create lasting success - as there is TONS of potential! Package on offer: 45 hour week - Monday to Friday (no weekends) £25,500 basic £55,000 OTE Key Responsibilities Proactively generate new business opportunities with SMEs, corporates, and leasing companies - primarily through cold calling and cold outreach. Build and expand long-term partnerships to maximise fleet sales. Create tailored proposals to suit client needs, ensuring exceptional service throughout. Collaborate with corporate and fleet teams to ensure a smooth handover process for clients. Analyse the local marketplace, identify opportunities, and implement strategies to increase market share. Report regularly on pipeline, progress, and performance against agreed targets. About You What matters most is your attitude and track record in business development. You will be: Proven in sales: Demonstrated success in cold-calling and generating new business opportunities. Resilient and self-motivated: Able to thrive in a target-driven, outbound sales role. Commercially minded: Quick to identify profitable opportunities in the local market. Relationship-focused: Confident in building long-term client partnerships. Results-driven: Determined to exceed sales targets and deliver outstanding customer satisfaction. Why Join? Work with a fantastic automotive brand that carries strong appeal in the corporate market. Receive fantastic brand-accredited training and ongoing support. Benefit from uncapped earning potential with clear opportunities for growth. Enjoy the use of a company car and fuel card to support your success on the road. Be recognised and rewarded for your initiative, resilience, and results. If this role sounds like something that would be of interest to you, apply today with an up to date CV! Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission

Commercial Analyst Location: Peterborough (Office-Based) Role: Full-Time, Permanent Salary: £50,000–£60,000 per annum Join Trade Mastermind – Empowering Small Businesses to Thrive Drive the Decisions Behind a Multi-Million-Pound Business Trade Mastermind & Valente Consulting are looking for an exceptional Commercial Analyst / Data & Insights Manager to take ownership of the entire data and insights function across a rapidly scaling £25M+ education and business services group. This is not a standard reporting role. You’ll sit at the heart of the business, transforming complex data into commercial strategy, growth opportunities, and high-impact decision-making across multiple brands. From revenue forecasting and sales intelligence to marketing performance and operational efficiency — your insights will directly influence how the business scales. If you thrive on turning data into action, building powerful dashboards, uncovering opportunities, and driving business performance, this is an opportunity to make a real impact at leadership level. What You’ll Be Responsible For You will lead and manage all company-wide data operations across Sales, Marketing, Finance, CRM, and Operations, ensuring leadership has complete visibility of business performance at all times. Your key responsibilities will include: • Building and managing executive-level dashboards using Power BI and Looker Studio, • Creating forecasting models for revenue, sales pipeline, cashflow, and performance, • Managing and optimising large-scale datasets and data pipelines, • Delivering actionable commercial insights that drive growth and efficiency, • Analysing customer behaviour, LTV, CAC, conversion rates, and operational trends, • Overseeing CRM data management, segmentation, uploads, and dialler operations, • Ensuring data integrity, governance, and GDPR compliance across all systems, • Working closely with Senior Leadership to support strategic decision-making, • Identifying performance gaps, inefficiencies, and growth opportunities, • Supporting Sales and Marketing teams with high-quality data and reporting What We’re Looking For We’re looking for a commercially minded, highly analytical individual who enjoys solving problems, improving systems, and influencing business decisions through data. Essential Skills & Experience • Strong SQL and BigQuery experience, • Advanced Power BI and Looker Studio capability, • Experience handling large datasets with millions of records, • Strong understanding of CRM, sales, and marketing data flows, • Experience building dashboards, reports, and forecasting models, • Excellent analytical and problem-solving skills, • Highly organised with exceptional attention to detail, • Ability to translate complex data into clear business insights, • Experience working in fast-paced, high-growth environments What Success Looks Like Leadership has real-time visibility across the business Data is accurate, structured, and trusted company-wide Insights directly contribute to revenue growth Sales and Marketing teams operate from high-quality segmented data Reporting becomes a true competitive advantage Why Join Trade Mastermind? This is a rare opportunity to join one of the UK’s fastest-growing education and business services groups and become a key part of its growth journey. You’ll work directly with senior leadership, influence major business decisions, and have the opportunity to shape — and eventually lead — the future of the company’s data function as the business continues to scale. If you want a role where your work genuinely impacts business growth, performance, and strategy, we’d love to hear from you

Mechanical and Electrical Vehicle Fitter Location : Peterborough Essential . The role requires a minimum of 2 years mechanical engineering experience and 2 years’ experience in automotive 12- volt and 48-volt electrical circuits is required. Welding would be a distinct advantage but is not essential. Job Description: Mechanical and Electrical Vehicle Fitter Working on the front line of production, you will help maintain the high standards customers expect. The job is challenging and interesting, with a lot of variation. Not only will you be responsible for building vehicles, but also for the maintenance and repair of the rental fleet. Experience and requirements: You will be experienced in electrical fault finding, repair and general maintenance of machinery. Ideally have minimum of 2 years mechanical engineering experience, gained in an automotive, power generation, aviation, or manufacturing environments. Welding experience is an advantage, but not essential You should be able to communicate clearly on technical issues Be comfortable prioritising tasks in a changing customer-driven environment Hold a valid Driving license, preferably clean. The role would suit a positive ‘can do’ attitude, underpinned by an active ‘roll the sleeves up’ style You are required to provide your own Hand Tools common to the trade, Air Tools required for the position will be supplied. Day to Day Duties: Actively participate in the on-the-job training program Build production vehicles as per given job cards Prepare or repair rental vehicles, as per given job cards Meet production build target hours Ensure you are aware of and comply with the company Health and Safety Policy Ensure the factory and surrounding areas are kept smart, clean and safe On offer: Competitive rates of pay Company profit share bonus scheme 31 days Holiday (including bank holidays) Ongoing manufacture & inhouse technical training Opportunity and encouragement to progress with the company

Senior Customer Service Specialist Location: Peterborough HQ Salary: £35,000–£40,000 per year, depending on experience Package: Pension | Career development | Birthday off | Company events | Free parking We’re Looking for Elite Problem Solvers We’re not looking for traditional customer service advisors. We’re building an elite problem-solving team made up of people who take ownership, stay calm under pressure and find solutions. Every complaint, missed payment, difficult conversation or customer challenge is ultimately a problem that needs solving. Your job is to understand the situation, think commercially, communicate brilliantly and take responsibility for finding the best possible outcome. You won’t simply pass problems to another department. You’ll own them. Success in this role means protecting customer relationships, resolving issues quickly, recovering revenue where appropriate and creating positive outcomes for both the customer and the business. If you enjoy difficult conversations, can negotiate win-win outcomes and get genuine satisfaction from fixing problems others can’t, you’ll fit well into our culture. Our mission is simple: Every problem has a solution. Our job is to find it. Join Trade Mastermind Trade Mastermind, founded by entrepreneur Joseph Valente, is one of the UK’s leading business coaching and education companies for trades and construction business owners. We help entrepreneurs scale their businesses, improve profitability and build companies that can achieve long-term success. As we continue to grow, we’re looking for an experienced Senior Customer Service Specialist to join our Customer Operations team at our Peterborough HQ. This is an opportunity for an experienced customer service, account management or customer success professional who wants more responsibility and the opportunity to progress within a fast-growing, high-performance business. The Role As a Senior Customer Service Specialist, you’ll take ownership of customers throughout their journey with Trade Mastermind. You’ll provide a professional onboarding experience, help clients understand our programmes and services, and support them across telephone, email, WhatsApp and other communication channels. You’ll also act as a senior escalation point when situations become more complex. Whether it’s a complaint, payment issue, cancellation request or dissatisfied customer, you’ll be expected to understand the problem, make decisions and work towards a solution. A major part of the role is customer success and retention. You’ll build strong relationships with clients, monitor their engagement and proactively contact customers who may be disengaging. You’ll conduct customer reviews, attendance calls and check-ins to ensure clients are getting maximum value from their programmes. You’ll also work alongside our Head of Key Account Management, supporting high-value and priority accounts and helping implement strategies to improve customer loyalty and retention. Commercial Problem Solving Great customer service isn’t always about saying yes. Sometimes it means having a difficult conversation and finding an outcome that works for everyone. You’ll confidently handle conversations around outstanding balances, cancellations and payment arrangements while maintaining a professional customer relationship. Where appropriate, you’ll support payment plans and Premium Credit agreements, maintain accurate records and work closely with our Finance and Credit Control teams. We’re looking for someone who can combine empathy with commercial awareness understanding the customer’s position while also protecting the interests of the business. Leadership & Ownership As a senior member of the team, you’ll be expected to lead by example. You’ll support and mentor Customer Service colleagues, help onboard new team members, share best practices and contribute to improving how the department operates. You’ll work closely with Customer Operations, Finance, Sales, Events, Credit Control and Delivery, ensuring issues are resolved efficiently rather than being passed between departments. You’ll also maintain accurate CRM records, document customer interactions, monitor key service metrics and identify opportunities to improve processes and the overall customer experience. What We’re Looking For We’re looking for someone with at least three years’ experience within customer service, customer success, account management, client relations or customer retention. You should have experience managing customer relationships and resolving complex or sensitive situations. You’ll need excellent verbal and written communication skills, strong organisation and the ability to manage multiple customers and priorities at the same time. Most importantly, you need to be confident handling complaints, retention conversations, conflict and difficult customer situations. Previous experience mentoring or supporting colleagues is important, alongside a natural ownership mentality and strong problem-solving skills. Experience within coaching, education, training, events or another service-based business would be beneficial. Experience with collections, finance administration, CRM systems or working within a high-growth company would also be an advantage. What We Offer You’ll receive a competitive salary of £35,000–£40,000 per year, alongside a company pension and clear opportunities for career development and progression. We invest in our people through sponsored qualifications, leadership development and ongoing training. You’ll also receive 20 days’ annual leave plus bank holidays, your birthday off, full equipment, free on-site parking, regular company events and team socials, and access to our brand-new 20,000 sq. ft. Trade Mastermind University HQ in Peterborough. Why Join Trade Mastermind? At Trade Mastermind, customer service isn’t about simply answering tickets and following processes. It’s about taking ownership, solving problems and protecting relationships. As a Senior Customer Service Specialist, you’ll have the opportunity to make decisions, solve challenging customer situations and directly influence customer retention and success. You’ll be joining an ambitious, fast-moving team where people who perform, take responsibility and create results have the opportunity to progress. If you’re the person people turn to when there’s a difficult problem to solve, we want to hear from you. Apply today and join Trade Mastermind

Kick-start your career with an exciting and fast-paced graduate development programme from the UK's largest B2B supplier of electrical equipment. Enjoy excellent rewards, hands-on learning and a clear pathway into sales leadership and business management. What's on Offer: £31,000 - £33,000 starting salary Two pay rises in your first year Profit share bonus + up to £1,800 tax-free training bonuses 25 days' holiday + matched employer pension contributions Fast progression into B2B sales and management Industry-leading, accredited training and mentorship Highly sociable company culture with opportunities to network with clients at events such as, golf days, football matches and motorsportAbout the Company This market-leading group is committed to developing future leaders. Their long-running graduate programme is designed for ambitious, commercially-focused graduates who want to learn how a successful business operates and progress into high-earning sales and management roles. The Role As a Graduate Trainee, you'll learn the business from the ground up, build strong customer relationships and progress into a field sales and business management position. Graduate Training Programme: First 6 Months Develop core knowledge of how the business operates - warehouse, logistics, supply chain, administration, IT software, and marketing. Build a deep understanding of the product range and the electrical wholesale industry. Start building relationships, making deals and advising customers face-to-face over the trade counter, e.g. electricians, contractors and tradespeople. Begin your formal sales training course, attend Head Office training and network with other Graduate Trainees. Complete workbook assessments and earn training bonuses for your progress.6-12 Months Move into internal sales/account management, engaging with B2B customers by phone, g. construction companies, local government authorities, housing developers and hotels. Learn business development strategies and how to target and win new key accounts.12 Months and Beyond Progress to a varied B2B field sales management role with higher earning potential. Travel locally in your company car to meet clients, socialise, discuss projects and build strong relationships. Work towards running your own business within the group, gaining experience in staff management, purchasing and profit and loss. Managers enjoy significant autonomy thanks to the company's decentralised structure.You must have: A full UK driving licence The ability to start a full-time role immediatelyApply Today to Find Out More If you're driven, confident and ready to take on responsibility, this programme gives you everything you need to build a successful career in sales and management

Field Sales Executive | B2B Product Sales Territory: PE, NN & LE Postcodes (Peterborough, Northampton, Leicester & Surrounding Areas) Salary: £28,000 Basic + Uncapped Bonus (OTE £38,000+) + Company Car + Pension + 32 Days Holiday Hours: Monday to Friday | No Weekends Start or Grow Your Career in Field Sales Are you an ambitious Field Sales Executive, Parts Advisor, Area Sales Representative, Territory Sales Executive, or Inside or External Sales professional? We're recruiting for a market-leading supplier looking for a motivated sales professional to manage an established territory across the PE, NN and LE postcode areas. This is an excellent opportunity to join a successful business that offers full product training, career progression and uncapped earning potential. Previous experience within the automotive aftermarket would be advantageous as my client sells specialist product into the accident repair, work shop and automotive body shop sector but is not essential. We welcome applications from candidates with successful B2B product sales experience from engineering, manufacturing, industrial supplies, construction products, technical products, distribution, merchanting or similar sectors. Full product training included. The Role Managing and growing an established customer portfolio. Winning new business and developing existing accounts. Visiting trade and commercial customers across your territory. Demonstrating products and identifying customer needs. Building strong customer relationships and delivering excellent service. Planning your own diary and managing your sales territory. Achieving sales targets and business objectives.About You You'll ideally have: Experience in B2B field sales, external/internal sales or business development. Experience selling products to business customers. Strong communication, negotiation and relationship-building skills. A proactive, target-driven approach. The ability to work independently and manage your own territory. A full UK driving licence.Applications are welcomed from candidates currently working as: Field Sales Executive Parts Advisors wanting to break into field sales B2B Product Sales people Car Body Repairers wanting to use their knowledge in a different way Business Development Executive Area Sales Representative Territory Sales Executive Technical Sales ExecutiveApply Today If you're looking for your next opportunity as a Field Sales Executive, Area Sales Representative, Territory Sales Executive get in touch. Robert Cox Senior Recruitment Consultant - Glen Callum Associates Ltd - Automotive Aftermarket Recruitment Specialists - (phone number removed) - Job Ref: 4379RC

Senior Commercial Finance Business Partner Location: Peterborough Reporting to: CFO Type: Full-time Progression: Head of Commercial Finance → Commercial Finance Director About Trade Mastermind Trade Mastermind is one of the UK's fastest-growing business education and funding platforms for trades and home improvement businesses. We help thousands of business owners scale their companies through industry-leading training, events, and finance solutions. We're looking for a Senior Commercial Finance Business Partner to become a key driver of growth across the organisation. Reporting directly to the CFO and working closely with the board, this is a highly influential role with a clear progression pathway to Commercial Finance Director. This is not a traditional finance position focused solely on reporting and compliance. It's a commercial role designed to improve performance, challenge thinking, drive better decisions, and create measurable impact across every department in the business. The Role As Senior Commercial Finance Business Partner, you will work directly with leaders across Sales, Events, Customer Accounts, and Marketing. Your role will be to understand how each area operates, uncover opportunities for improvement, challenge assumptions, and provide actionable recommendations that improve performance. Rather than simply reporting numbers, you'll immerse yourself in the operational side of the business, understanding the drivers behind every key metric and helping department leaders make better decisions. You'll translate data into clear commercial actions, ensuring every team has the insight required to improve revenue, margins, customer outcomes, and efficiency. You will also play a central role in developing Trade Mastermind's finance function, building scalable reporting systems, improving automation, mentoring junior team members, and supporting strategic growth initiatives including acquisitions. The successful candidate will act as the bridge between finance, operations, and strategy, helping transform data into commercially valuable decisions. Key Responsibilities You will partner closely with department heads across Telesales, Event Sales, Upsells, Customer Accounts, and Marketing, embedding yourself within each function to understand processes, challenges, and growth opportunities. By attending team meetings and engaging directly with operational leaders, you'll gain a deep understanding of what drives success and where improvements can be made. A key part of the role will involve providing weekly commercial insights and practical recommendations that improve performance. You'll challenge departments constructively, helping them enhance profitability, increase revenue, improve operational efficiency, and optimise resource allocation. You will also lead pricing reviews, commission structures, incentive schemes, and promotional modelling to maximise commercial outcomes. From an analytical perspective, you'll conduct detailed reviews of sales funnels, conversion rates, revenue streams, margins, and customer cohorts. You'll build and maintain sophisticated models around customer lifetime value, customer acquisition costs, marketing return on investment, payback periods, forecasting, and scenario planning. You will also evaluate event performance by assessing profitability and breakeven points to ensure maximum commercial effectiveness. The role requires a highly data-driven approach. You'll work directly with large datasets, writing and running SQL queries to investigate performance and identify trends. You'll be responsible for streamlining business processes, automating reporting workflows, improving connectivity between systems such as Xero, CRM platforms, and business intelligence tools, and moving the organisation towards self-service reporting and dashboarding. Identifying bottlenecks and redesigning inefficient processes will be a key part of your remit. You will own the production of weekly and monthly board packs, developing KPI frameworks and dashboards that provide clear visibility across the business. You'll lead budgeting and forecasting processes, deliver insightful variance analysis, and support annual planning cycles by providing robust financial and commercial insight. As the business continues to grow, you'll support major strategic initiatives through the preparation of business cases, investment appraisals, sensitivity analyses, and financial models. You'll play a leading role in evaluating new products, events, hires, and expansion opportunities, while also supporting merger and acquisition activity through financial analysis, due diligence, modelling, and post-acquisition integration planning. Identifying emerging risks and opportunities before they impact performance will be a core expectation. Beyond the technical and analytical responsibilities, you will help shape the future of commercial finance within Trade Mastermind. You'll mentor junior finance professionals, establish best practices, influence senior stakeholders, and ensure department leaders remain accountable for their performance and results. What Success Looks Like Success in this role means becoming a trusted adviser to business leaders who actively seek your insight before making major decisions. Your recommendations will lead directly to measurable improvements in performance across multiple departments. Clear KPI visibility will exist throughout the organisation, supported by effective dashboards and reporting systems. Manual processes will be replaced by scalable automation, improving efficiency and reducing administrative workload. Revenue growth, margin expansion, and operational improvements will be clearly linked to your contribution. Most importantly, finance will be recognised across the business as a proactive driver of growth and performance rather than simply a function that reports historical results. Ideal Background We're looking for a qualified accountant (ACA, ACCA or CIMA) with a strong track record of successful commercial business partnering. You will have demonstrated your ability to improve business performance by challenging stakeholders, influencing decision-making, and implementing practical improvements that deliver results. You should possess advanced financial modelling capabilities and be highly proficient in Excel or Google Sheets. Strong SQL skills are essential, enabling you to interrogate data independently and uncover actionable insights. Experience building automation solutions, streamlining business processes, and implementing reporting improvements is highly desirable. You will be comfortable operating at a senior level, presenting complex information to executives and board members in a straightforward and commercially focused manner. Experience mentoring or developing junior finance professionals is also important. Additional experience within SaaS, business education, events, subscriptions, or high-volume sales environments would be advantageous, as would familiarity with CRM platforms such as HubSpot, Ontraport, or Salesforce. Exposure to business intelligence tools including Power BI or Looker and involvement in M&A or corporate development activities would also be beneficial. Personality Fit We're seeking someone who thinks like an owner rather than a scorekeeper. You'll be ambitious, commercially minded, and motivated by the opportunity to progress into a Commercial Finance Director role. You should thrive in a fast-paced environment, enjoy solving complex business problems, and be comfortable getting into operational detail when required. Strong communication skills are essential, with the ability to explain financial concepts in simple, practical language that drives action. The ideal candidate is proactive, resilient, hands-on, and continually looking for ways to improve performance. You'll enjoy working closely with operational teams, challenging ideas constructively, and helping others achieve better results. If you prefer focusing on month-end journals rather than driving commercial performance and business growth, this role is unlikely to be the right fit. What You'll Get In return, you'll receive direct exposure to board-level decision-making, strategy development, and acquisition activity in one of the UK's fastest-growing businesses. You'll have genuine ownership, influence, and visibility from day one, alongside a clear pathway towards becoming Commercial Finance Director. This is an opportunity to join a fast-paced, entrepreneurial environment where your work will directly impact business performance and growth. You'll receive a competitive salary, performance-related bonus, and significant long-term career progression opportunities

Join a large contractor based in Peterborough and receive a company van, fuel card, and all essential tools from day one. As a Roofer, you will be responsible for carrying out responsive maintenance and repair work within domestic properties. This opportunity is with a respected and established building contractor, known for its strong reputation in the housing sector and commitment to its workforce. You’ll be joining a company that values high-quality workmanship and supports ongoing development in a stable, full-time environment. As a Roofer, you will be: Carrying out roofing repairs and maintenance on flat, tiled, and slated roofs Repair and renew guttering, work on scaffolds and carry out scaffold inspections Inspecting roof defects to determine the most effective repair methods Undertaking minor carpentry work associated with roofing tasksI’d love to speak to Roofer who has: Over 3 years’ trade experience, ideally within a repairs or maintenance environment NVQ in Roofing Occupations (or equivalent) Experience working on both pitched and flat roofs A full, valid UK driving licence Willingness to undergo a DBS check prior to startingThis Roofer role is offering the following benefits: Company and van fuel card provided Eligible for bonus up to 5% per annum 25 days annual leave plus bank holidays and birthday off Pay review every year Company sick pay after 12 months length of service Life insurance, dental care, private healthcare insurance and eye care vouchers Company pension scheme Uniform and safety equipment providedSalary £35,300 per year. Location & Travel: Based in Peterborough, this role includes a company vehicle, making travel between sites straightforward. Peterborough benefits from excellent transport links which includes M6 from southbound. If this Roofer role sounds of interest, apply now or contact R’mone on (phone number removed)

Copilot said: Continuous Improvement Operations Manager Salary: £60,000–£70,000 Location: Peterborough Contract: Full-time Package: Car Allowance | Private Healthcare | Pension | Personal Development About Trade Mastermind Trade Mastermind is entering an exciting phase of growth across our three core divisions: Trade Group Services, We Scale Trades, and our Training Academy. As we continue to scale, we're looking for an experienced Continuous Improvement Operations Manager to help build the systems, processes, and operational structure required to support our ambitious plans. The Role This is a unique opportunity to join a fast-growing business at a pivotal stage of its journey. You'll partner closely with senior leadership to assess current operations, identify opportunities for improvement, and develop a roadmap that creates greater efficiency, scalability, and accountability across the organisation. Initially, you'll focus on understanding our existing ways of working, documenting processes, and delivering strategic recommendations. As the business evolves, you'll lead continuous improvement initiatives and embed Lean principles to drive long-term operational excellence. What You'll Bring You'll be an experienced continuous improvement professional with a strong track record of delivering change and operational transformation. You will have practical experience of Lean methodologies and be confident influencing stakeholders at all levels. We're looking for someone with: • Lean Six Sigma Green Belt as a minimum (Black Belt highly desirable), • Experience delivering end-to-end improvement projects, • Strong knowledge of change management and continuous improvement frameworks, • Experience working within PRINCE2, Agile, or similar project environments, • The ability to coach, challenge, and influence senior leaders, • A strategic mindset combined with a hands-on approach to delivery Why Join Trade Mastermind? This is an opportunity to help shape the future of a rapidly growing organisation. You'll have the autonomy to make meaningful improvements, work directly with senior decision-makers, and play a key role in building the operational foundations that will support our next stage of growth. If you're passionate about creating clarity, driving efficiency, and leading meaningful change, we'd love to hear from you. Apply today and help build the future of Trade Mastermind

Agency Account Manager Location: Peterborough Job Type: Full-Time, Office-Based Company: Trade Digital (Part of Trade Mastermind) About Us Trade Digital is the marketing agency division of Trade Mastermind, helping ambitious trade and construction businesses generate more leads, win more customers, and scale their businesses through high-performance digital marketing. We're looking for an experienced Agency Account Manager who can combine strong client relationship skills with a solid understanding of digital marketing. This is not a traditional account management role where you simply relay messages between clients and delivery teams. You'll take ownership of client performance and play a key role in driving measurable business results. The Role As an Agency Account Manager, you'll be the primary point of contact for a portfolio of clients, developing and managing marketing strategies that generate leads, appointments, and sales opportunities. You'll work closely with our media buyers, designers, developers, video editors, and CRM specialists to ensure campaigns are delivered effectively and achieve the best possible return on investment. This role requires someone who can confidently discuss strategy with business owners, interpret campaign data, coordinate creative assets, review landing pages, and identify opportunities to improve results across the entire marketing funnel. Key Responsibilities • Manage and develop relationships with a portfolio of agency clients., • Create and oversee marketing strategies aligned with client goals and growth plans., • Lead client meetings, campaign reviews, and performance discussions., • Coordinate Google Ads and Meta campaigns to drive high-quality leads and revenue., • Collaborate with internal teams to deliver effective creative, landing pages, and marketing campaigns., • Monitor campaign performance and identify opportunities to improve lead quality, conversions, and ROI., • Oversee tracking, reporting, CRM integrations, and attribution to ensure accurate performance measurement., • Provide clear, data-driven recommendations that help clients grow their businesses., • Ensure projects are delivered on time, within budget, and to a high standard. About You We're looking for someone who understands both digital marketing and client management. You should have experience working within a marketing agency or performance marketing environment and be comfortable managing multiple client accounts simultaneously. You'll be commercially minded, highly organised, proactive, and confident communicating with business owners and senior stakeholders. Essential Skills & Experience • Experience managing client accounts within a digital marketing agency., • Strong understanding of Google Ads and Meta Ads., • Experience running lead generation campaigns., • Ability to interpret campaign performance data and make strategic recommendations., • Knowledge of conversion tracking, attribution, CRM systems, and marketing automation., • Understanding of landing page optimisation and conversion rate improvement., • Excellent communication, presentation, and relationship-building skills., • Strong project management and organisational abilities. Desirable • Experience working with trade, construction, or home improvement businesses., • Experience using GoHighLevel or similar CRM platforms., • Knowledge of GA4, Google Tag Manager, Meta Conversions API, and Microsoft Clarity., • Experience briefing designers, copywriters, and video editors., • Understanding of sales funnels, lead nurturing, and appointment-setting campaigns. Why Join Trade Digital? This is an opportunity to work directly with growing trade businesses that are investing heavily in their marketing and growth. You'll have genuine ownership of client performance and the ability to influence strategy across paid advertising, creative, CRM systems, landing pages, and conversion optimisation. You'll join a fast-growing business where your ideas, expertise, and results will make a visible impact. If you're passionate about delivering exceptional client results and want to be part of an ambitious, fast-paced team, we'd love to hear from you. Apply today and help ambitious trade businesses scale with Trade Digital

In-House Recruiter Location: Peterborough HQ (On‑Site) Salary: £30 000 to £35 000 depending on experience Department: HR About Us Trade Mastermind is the UK’s leading business growth consultancy for the trade and construction sectors. We partner with ambitious business owners across the UK, helping them scale through proven systems, marketing, sales, and performance strategies. As our group continues to expand, we are seeking a driven and experienced In-House Recruitment Consultant to play a key role in building high-performing teams across our organisation. The Role This is a strategic, internal recruitment position where you’ll take ownership of hiring across Trade Mastermind and its specialist divisions. You’ll work closely with senior leaders, acting as a trusted partner to attract, engage, and secure top talent, directly impacting the growth and success of the business. This role offers real stability, autonomy, and influence, without the pressure of agency sales targets, while still rewarding performance and results. What You’ll Be Doing As our In-House Recruitment Consultant, you will manage the full recruitment lifecycle, including: • Leading end-to-end recruitment across multiple departments, • Partnering with hiring managers to define role requirements and hiring strategies, • Writing and publishing high-converting job adverts, • Proactively sourcing, headhunting, and engaging top-tier candidates, • Managing interviews, feedback, and offer processes, • Delivering a seamless and professional candidate experience, • Ensuring compliance, right-to-work checks, and onboarding processes, • Maintaining accurate data within ATS/CRM systems, • Supporting workforce planning and future hiring needs, • Reporting on recruitment performance, pipeline, and time-to-hire, • Continuously improving recruitment processes and employer brand What We’re Looking For We’re looking for a confident, organised, and proactive recruiter who thrives in a fast-paced, growth-focused environment. Essential: • Minimum 2 years’ recruitment experience (agency or in-house), • Proven ability to manage multiple roles across different functions, • Strong stakeholder management and communication skills, • Excellent sourcing, headhunting, and candidate engagement ability, • Experience using ATS/CRM systems and job boards, • Highly organised with strong attention to detail, • Professional, credible, and solutions-focused approach What You’ll Get in Return We offer more than just a job, this is a long-term career opportunity within a growing, ambitious business. • Salary: £30,000 – £35,000 per annum, • Bonus: Performance-related bonus, • Modern Office: High-spec working environment, • Supportive Culture: Collaborative, ambitious team environment, • Health & Wellbeing Programme, • Regular Company Events & Socials, • Free On-Site Parking, • Company Pension Scheme Why Join Trade Mastermind? This is your chance to step into a high-impact internal recruitment role where your work directly shapes the future of a fast-growing business. If you’re looking for ownership, stability, and the opportunity to build something meaningful, we’d love to hear from you

Assistant Project Manager Peterborough (with travel as required) Full-time (42 hours per week) Our client is looking for a driven and adaptable Assistant Project Manager to join our team in Peterborough, supporting the successful delivery of construction projects across our portfolio. They are a family business built on the values of Building, Sharing, and Caring. These values are at the heart of everything they do and shape how we work with our colleagues, clients, and communities. This role offers the opportunity to develop your career in a supportive environment where your contribution genuinely matters and where you will be trusted to make a difference. They are looking for someone who communicates clearly, works collaboratively, takes ownership, and consistently delivers high standards while reflecting our values in everything they do. Ideal role for someone transitioning out of the military looking for their first taste of becoming a project Manager. What They Offer They believe in recognising and rewarding great work. The benefits include: Competitive salary; company vehicle with fuel card or allowance; corporate clothing; employee profit share scheme; 21 days' holiday plus bank holidays, increasing after 2 years' continuous service; early finish on Fridays; departmental bonuses and long service awards; health and wellbeing support, including access to qualified Mental Health First Aiders; a positive working culture supported by our internal charitable trust and foundation, helping local community projects; ongoing training, development, and clear career progression opportunities; an inclusive employer, accredited by Investors in People and Positive About Disabled People; and regular social events and charity initiatives throughout the year. What We're Looking For We welcome applicants from a range of backgrounds and experience. To succeed in this role, you will ideally have: Essential: Construction-related qualification (BSc, HNC/HND or equivalent experience considered) Proven experience as an Assistant Project Manager or a similar role within the construction industry, or strong transferable experience from a military engineering/logistics/project background Strong understanding of construction processes and commercial awareness Ability to interpret drawings and technical information Experience in coordinating and organising multiple trade disciplines and site teams Ability to work as part of a team and independently Strong organisational and planning skills with the ability to co-ordinate multiple activities and prioritise tasks A proactive, positive, and solutions-focused approach aligned with our values of Building, Sharing, and Caring Excellent communication and teamwork skills Confidence using IT systems (Microsoft Office and project tools) Full UK driving licence (minimum 6 months post-test experience) Commitment to professional standards, learning, and continuous improvement Desirable: SMSTS or SSSTS First Aid at Work certification CITB Temporary Works Coordinator (TWCTC) Experience in commercial and design and build projects Understanding of JCT contracts We encourage you to apply even if you do not meet every requirement. Attitude, potential, and willingness to learn are just as important to us. Please Note: This role requires an Enhanced DBS check (including the Children's and Adults' Barred Lists), and may require additional vetting as required by clients. All checks must be maintained and renewed upon request. What You'll Be Doing Reporting to a Senior Project Manager, the Assistant Project Manager will support the successful delivery of projects by working closely with Project Managers, site teams, and stakeholders. You will help ensure projects are delivered safely, efficiently, and to the highest standard, meeting programme, cost, and quality expectations. Working alongside Project Managers, you'll be involved in delivering high-profile retail, commercial and refurbishment projects, giving you exposure to every stage of the project lifecycle. This role is designed for someone looking to progress into a Project Management position. You'll receive mentoring from experienced Senior Project Managers, together with ongoing professional development. The team delivers a variety of refurbishment and construction projects for some of the UK's leading retail and commercial clients. Every project is different, providing the opportunity to develop technical, commercial and leadership skills while working alongside experienced professionals in a supportive environment. This is a key supporting role within the team, contributing to strong communication, collaboration, and a culture built on Building, Sharing, and Caring throughout project delivery. Key Responsibilities • Assist Project Managers with the successful delivery of allocated refurbishment and construction projects from pre-construction through to completion and handover., • Support the management of projects to ensure they are delivered safely, on programme, within budget and to the required quality standards., • Ensure compliance with Health & Safety legislation, CDM Regulations, company policies and procedures and all statutory requirements., • Assist in developing and monitoring project programmes, identifying potential risks and escalating issues where appropriate., • Attend and contribute to project, site and client meetings, preparing reports, progress updates and meeting minutes as required., • Develop and maintain positive working relationships with clients, consultants, subcontractors, suppliers and site teams., • Interpret contract documentation, specifications, design information and construction drawings, to support the successful delivery of projects., • Support the co-ordination and monitoring of subcontractors, suppliers and site teams to ensure programme, quality and safety standards are achieved., • Monitor project progress and support the resolution of day-to-day site and project issues., • Assist with project cost control, including variations, valuations, procurement and commercial reporting., • Support the procurement of materials and plant, ensuring resources are available and in line with project programmes., • Assist with quality inspections and ensure defects are identified and resolved promptly., • Support tendering and pre-construction activities alongside the estimating and commercial teams where required., • Promote a collaborative working environment that reflects the Company's values of Building, Sharing and Caring., • Undertake any other duties commensurate with the role and support continued professional development towards becoming a Project Manager. Working Hours This is a full-time position of 42 hours per week: Monday to Thursday: 07:45 - 17:15 Friday: 07:45 - 16:45 Flexibility and travel (including occasional overnight stays) may be required depending on project needs. Personal Competencies • Communicates clearly and professionally in all situations, • Represents the Company with pride and integrity, • Balances personal goals with company objectives, • Takes ownership and delivers on commitments, • Makes sound, practical decisions, • Supports and motivates others within the team, • Adapts positively to changing project demands, • Understands the commercial and practical realities of construction, • Demonstrates Building, Sharing, and Caring in everything they do, • Brings a practical, solutions-focused mindset, • Remains resilient under pressure, • Shows empathy, integrity and awareness of others They are proud to be an equal opportunities employer, committed to building an inclusive and supportive workplace where everyone can thrive. We welcome applications from all backgrounds and experiences. If you require any adjustments during the recruitment process, please let us know - we are here to support you. Important Information This role is subject to an Enhanced DBS check (including Children's and Adults' Barred Lists) and may require additional client-specific vetting. This role may require travel and occasional overnight stays as needed. The above information should only be used as a guide to the duties and responsibilities expected. Duties and responsibilities might not include or be limited to the information given above, as these may vary from time to time depending on the contracts in hand and at the manager's discretion

Senior Customer Service Specialist Salary: £35,000 – £40,000 per year (depending on experience) Join the UK's No.1 Business Coaching Platform for Trades & Construction Business Owners Trade Mastermind, founded by entrepreneur Joseph Valente, is on a mission to help construction and trade business owners scale their businesses, increase profitability, and achieve long-term success. As one of the UK's fastest-growing coaching and education companies, we pride ourselves on delivering exceptional results and outstanding customer experiences. We are looking for a Senior Customer Service Specialist who is passionate about delivering exceptional customer experiences, leading by example, and building strong long-term client relationships. This is an exciting opportunity for an experienced customer service professional looking to take the next step in their career within a fast-growing, high-performance business. If you're energetic, highly organised, customer-focused, and thrive in a fast-paced environment, we'd love to hear from you. The Role As a Senior Customer Service Specialist, you will be a key member of the Customer Operations team, acting as a senior point of contact for our clients and supporting them throughout their journey with Trade Mastermind. You will take ownership of complex customer enquiries, support onboarding and retention strategies, mentor junior team members, and work closely with leadership to continuously improve the customer experience. You will play a critical role in ensuring our customers remain engaged, achieve success from our programmes, and receive a world-class service at every touchpoint. Key ResponsibilitiesCustomer Onboarding & Support Deliver a professional and engaging onboarding experience for all new clients. Guide customers through Trade Mastermind's programmes, products, services, and processes. Provide outstanding support through telephone, email, WhatsApp, and other communication channels. Act as an escalation point for complex customer enquiries and complaints. Identify opportunities to enhance the customer journey and improve satisfaction levels. Ensure service standards, response times, and customer expectations are consistently exceeded. Customer Success & Relationship Management Build, develop, and maintain strong relationships with customers. Conduct attendance, engagement, and customer success calls to maximise participation in events, coaching sessions, and appointments. Proactively identify customer needs and provide tailored support and solutions. Monitor customer engagement and intervene early where clients may be disengaging. Drive long-term customer success, loyalty, and retention. Account Management & Retention Support the Head of Key Account Management with customer retention strategies and initiatives. Manage high-value and priority customer accounts. Identify clients at risk of cancellation and implement effective retention plans. Conduct customer reviews and wellbeing check-ins to understand customer satisfaction and success. Deliver personalised support to maximise customer outcomes and programme value. Credit Control & Payment Support Contact customers regarding outstanding balances and payment arrangements. Support Premium Credit agreements, documentation, and customer communications. Manage approved payment plans and maintain accurate records. Handle sensitive financial conversations professionally while preserving positive customer relationships. Escalate issues and recommend solutions where appropriate. Leadership & Team Support Provide guidance, coaching, and support to Customer Service team members. Assist with onboarding and training of new colleagues. Share best practices and contribute to continuous team development. Support the management team with customer service projects and process improvements. Lead by example in delivering outstanding customer experiences. Administration & CRM Management Maintain accurate customer records and CRM updates. Log all customer interactions and communications. Ensure customer information is accurate, compliant, and up to date. Produce customer service reports and insights when required. Monitor key customer service metrics and identify trends. Collaboration & Continuous Improvement Work closely with Customer Operations, Finance, Sales, Events, Credit Control, and Delivery teams. Contribute ideas and recommendations to improve customer experience and operational efficiency. Support the implementation of new customer service initiatives and processes. Meet and exceed departmental KPIs, customer satisfaction targets, and retention objectives. What We're Looking ForEssential Skills & Experience Minimum 3+ years' experience in customer service, customer success, account management, or client relations. Demonstrable experience managing customer relationships and complex customer enquiries. Excellent verbal and written communication skills. Strong stakeholder management and relationship-building abilities. Highly organised with exceptional attention to detail. Ability to manage multiple priorities and customer accounts simultaneously. Strong problem-solving and decision-making skills. Professional, empathetic, and customer-focused approach. Experience mentoring, coaching, or supporting team members. Confidence handling customer retention and difficult conversations. Desirable Experience Experience within a coaching, education, events, training, or service-based business. Experience in customer retention, collections, finance administration, or account management. Knowledge of CRM systems and customer success platforms. Experience working in a high-growth environment. Understanding of trades, construction, or business coaching sectors. What We Offer Competitive salary of £35,000 – £40,000 per annum Company pension scheme Career development opportunities and sponsored qualifications Leadership development and progression opportunities Full equipment provided Regular company events and team socials Free on-site parking 20 days annual leave plus bank holidays Birthday off Access to our brand-new 20,000 sq. ft. Trade Mastermind University HQ Supportive, ambitious, and high-performing team environment Why Join Trade Mastermind? At Trade Mastermind, we don't just support our clients—we help transform businesses and lives. As a Senior Customer Service Specialist, you will play a key role in shaping customer experiences, driving customer success, and supporting the growth of both our clients and our team. If you're an experienced customer service professional looking to step into a senior position within an industry-leading company, we'd love to hear from you. Apply today

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