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\n At Car Benefit Solutions (CBS), our customers sit at the heart of everything we do. \n This new role has been created to lead the customer experience strategy of our market-leading business. \n As we continue to grow and evolve, we are seeking an inspiring and commercially minded Director of Customer Experience to join our Executive Board and shape the future of our customer experience, operational excellence and service delivery strategy. This is a unique opportunity to lead a function that directly influences customer loyalty, operational performance and long-term business success. \n We are looking for a leader who sees customer experience as a strategic differentiator and understands how operational excellence can drive long-term business growth, customer advocacy and commercial success. \n Reporting directly to the Managing Director and operating as a member of the Executive Board, you will define and lead the long-term strategy for Customer Experience across the entire customer lifecycle. \n You will be responsible for defining how CBS engages with, onboards, serves, retains and grows customer relationships, ensuring customer strategy, operational capability and customer outcomes remain aligned to the long-term ambitions of the business \n Working through leadership teams responsible for Customer Experience and Driver Development, you will create the conditions that enable outstanding service, customer loyalty, customer retention and operational excellence. \n You'll be responsible for: \n Customer Strategy, Outcomes and Value: \n \n • Defining the long-term customer strategy and customer outcome framework for CBS.\n, • Shaping the future customer lifecycle, customer proposition and service model to support sustainable growth and competitive advantage.\n, • Acting as the voice of the customer within the Executive Board, ensuring customer insight, experience, loyalty and long-term customer value are embedded within strategic decision-making and organisational priorities.\n, • Championing a customer-centric culture across CBS, ensuring customer outcomes and customer value remain central to strategic decision-making, organisational priorities and day-to-day operations.\n, • Ensuring customer needs, commercial objectives and operational priorities remain appropriately balanced across the organisation.\n \n Operational Excellence: \n \n • Defining the customer operating model and operational strategy required to support customer retention, future growth, customer expectations and organisational performance.\n, • Ensuring customer operations remain scalable, efficient and aligned to the wider business strategy.\n, • Sponsoring transformation initiatives that improve customer outcomes, operational capability and long-term business value.\n, • Championing innovation, technology adoption and operating model improvements that enhance customer outcomes, organisational effectiveness and long-term business value.\n \n Customer Growth, Retention & Loyalty: \n \n • Using customer insight, behavioural trends and market intelligence to identify retention and future growth opportunities.\n, • Ensuring customer retention, loyalty and customer value remain key drivers of business performance.\n, • Using customer insight, behavioural trends and market intelligence to identify future growth opportunities.\n, • Shaping the evolution of customer propositions, journeys and engagement strategies to maximise customer value and long-term retention.\n \n Executive Leadership, Culture & Organisational Influence: \n \n • Contributing to the strategic leadership of CBS as a member of the Executive Board, helping shape the culture, direction, commercial performance and priorities of the organisation.\n, • Building and leading high-performing teams, creating an environment that promotes accountability, ownership, collaboration and continuous improvement.\n, • Developing future organisational capability and leadership strength, ensuring CBS has the talent, structure, culture and commercial capability required to support long-term growth ambitions.\n, • Acting as the Executive Board lead for customer strategy, customer experience and customer value, ensuring the voice of the customer influences business priorities, organisational capability and long-term commercial success.\n, • Acting as an ambassador for CBS, inspiring confidence, creating followership and strengthening engagement through visible leadership, clear communication and advocacy of the CBS vision and values, while aligning colleagues behind the organisation's strategic priorities, commercial objectives and long-term success.\n \n About you: \n You are an experienced senior leader who combines strong operational leadership with a deep understanding of customer experience, customer value and organisational performance. You are an exceptional communicator who is able to build followers at every level, creating energy and momentum irrespective of the commercial landscape. You have an excellent technical understanding of systems linked to CX and UX, and have a proven record of driving an optimised CX at every interaction. \n Essential Experience \n \n • Senior leadership experience influencing at Executive, Board or senior leadership level.\n, • Senior leadership experience within Customer Experience, Customer Operations, Service Delivery, Operations or a related discipline.\n, • Strong commercial judgement, customer centric thinking and strategic decision-making capability.\n, • Experience shaping customer strategy, business performance and organisational direction at Executive or Board level.\n, • Experience leading organisational change and embedding a customer-centric culture\n \n Desirable Experience \n \n • Experience operating within a regulated customer environment.\n, • Digital customer experience and self-service transformation expertise.\n, • Customer journey mapping, service design and customer proposition development experience.\n, • Experience leveraging AI, automation, data and technology to improve customer outcomes and operational efficiency.\n, • Experience delivering large-scale operational improvement and organisational change.\n, • The ability to balance customer outcomes with operational efficiency and business performance.\n, • A proven ability to build high-performing teams, develop organisational capability and create cultures that deliver sustainable growth.\n, • A proven ability to influence strategic decision-making and balance commercial opportunity, risk and long-term value creation.\n \n Most importantly, you will be passionate about creating experiences that customers value and building operational capabilities that support long-term growth. \n CBS have multi-faceted employee benefits and wellbeing programs, intended to meet the needs of all of our People. \n Our Executive Director roles enjoy a comprehensive reward and wellbeing package designed to support them personally, professionally and financially, including: \n \n • Reward & Recognition\n \n, • Competitive executive-level reward package\n, • Generous Additional Variable Earnings (AVE)\n, • Car entitlement\n, • Attractive pension provision\n, • Loyalty bonus and long-service recognition\n, • Optional employee car scheme\n \n, • Health & Wellbeing\n \n, • BUPA private medical insurance\n, • Annual health assessments and flu vaccinations\n, • Health cash plan covering dental and optical care\n, • Employee Assistance Programme for confidential support\n \n \n Closing date for applications 09/09/2026 \n #J-18808-Ljbffr

\n At Car Benefit Solutions (CBS), we are transforming the way employers and employees access car benefits, helping organisations and drivers transition towards more sustainable and affordable solutions. \n This new role has been created to shape the next phase of growth for our market-leading business. \n As we continue to grow and evolve, we are seeking an ambitious and commercially minded Director of Sales & Marketing to join our Executive Board and play a pivotal role in shaping the next phase of our growth. This is an opportunity to lead the commercial agenda of a growing and innovative business, influence strategic direction, and shape the future of our products, customers, channels and market position. \n We are looking for a strategic leader who can unite sales and marketing around a common growth strategy, leveraging customer insight, market intelligence, proposition development and digital engagement to create sustainable competitive advantage and accelerate commercial performance. \n Reporting directly to the Managing Director and operating as a member of the Executive Board, you will define and lead the long-term Sales & Marketing strategy for CBS. \n You will be responsible for defining both the short and long-term growth agenda for CBS, determining which markets, customer segments, channels, partnerships and propositions will deliver a sustainable competitive advantage and future commercial value. \n Leading the broader Sales & Marketing functions, you will create the conditions that enable sustainable revenue growth, market leadership, proposition development and long-term enterprise value creation \n You'll be responsible for: \n Strategic Direction and Market Position: \n \n • Defining and delivering the long-term Sales & Marketing strategy for CBS.\n, • Determining strategic priorities across customer segments, channels, partnerships and market opportunities.\n, • Identifying emerging opportunities, market shifts and commercial trends that could impact future growth.\n, • Ensuring CBS operates with a single, joined-up commercial strategy, growth plan and performance narrative across all routes to market.\n, • Creating sustainable competitive advantage through brand & market positioning, proposition evolution, strategic partnerships, innovation and commercial differentiation.\n \n Commercial Performance: \n \n • Defining the commercial performance framework that drives sustainable growth, increases market share, accelerates customer acquisition and long-term value creation.\n, • Defining the commercial governance, performance and investment frameworks required for high-performing sales and marketing teams to succeed.\n, • Ensuring commercial investment is aligned to business priorities and growth opportunities.\n \n Market Insight & Proposition Development \n \n • Ensuring customer, competitor and market insight informs strategic decision-making and future growth priorities.\n \n \n, • Leading the evolution of CBS's products, propositions and routes to market.\n, • Identifying future customer, market and proposition opportunities that strengthen CBS's competitive position.\n, • Ensuring customer acquisition, retention and advocacy strategies are informed by market insight and support sustainable growth and long-term value.\n \n Executive Leadership, Culture & Organisational Influence: \n \n • Contributing to the strategic leadership of CBS as a member of the Executive Board, helping shape the culture, direction, commercial performance and priorities of the organisation.\n, • Building and leading high-performing teams, creating an environment that promotes accountability, ownership, collaboration and continuous improvement.\n, • Developing future organisational capability and leadership strength, ensuring CBS has the talent, structure, culture and commercial capability required to support long-term growth ambitions.\n, • Acting as the Executive Board lead for market opportunity, commercial growth and proposition evolution, ensuring CBS remains relevant, differentiated and positioned for sustainable long-term success.\n, • Acting as an ambassador for CBS, inspiring confidence, creating followership and strengthening engagement through visible leadership, clear communication and advocacy of the CBS vision and values, while aligning colleagues behind the organisation's strategic priorities, commercial objectives and long-term success.\n \n About you: \n You are a resilient and commercially driven executive who combines strategic thinking with a deep understanding of sales, customers, markets and growth. You are an excellent communicator who is able to build followers at every level, creating energy and momentum irrespective of the commercial landscape. You have an aptitude for understanding and communicating data and analysis, and have a proven record of being agile and adaptable to market changes. \n Essential Experience \n \n • Senior leadership experience influencing at Executive, Board or senior leadership level.\n, • Senior leadership experience within a Sales or Marketing related role.\n, • Strong commercial judgement, market awareness and strategic decision-making capability.\n, • Experience shaping sales & marketing strategy, commercial performance, product development and organisational direction at Executive or Board level.\n, • Proven track record of delivering sustainable revenue growth and achieving ambitious commercial targets.\n, • Experience developing and executing go-to-market strategies, growth plans and customer acquisition programmes.\n, • Experience developing strategic partnerships and managing key customer relationships.\n, • Experience using market intelligence, customer insight and competitor analysis to shape strategic decisions.\n, • Proven track record around communication, influence and followship skills.\n \n Desirable Experience \n \n • Automotive, automotive finance, leasing, fleet, employee benefits or financial services experience.\n, • Ownership of brand strategy, market positioning and proposition development.\n, • Experience leveraging automation, data and technology to improve sales performance.\n, • A proven ability to build high-performing teams, develop organisational capability and create cultures that deliver sustainable growth.\n, • A proven ability to influence strategic decision-making and balance commercial opportunity, risk and long-term value creation.\n \n Most importantly, you will be passionate about growth, customers and building high-performing teams that create long-term value. \n CBS have multi-faceted employee benefits and wellbeing programs, intended to meet the needs of all of our People. \n Our Executive Director roles enjoy a comprehensive reward and wellbeing package designed to support them personally, professionally and financially, including: \n \n • Reward & Recognition\n \n, • Competitive executive-level reward package\n, • Generous Additional Variable Earnings (AVE)\n, • Car entitlement\n, • Attractive pension provision\n, • Loyalty bonus and long-service recognition\n, • Optional employee car scheme\n \n, • Health & Wellbeing\n \n, • BUPA private medical insurance.\n, • Annual health assessments and flu vaccinations.\n, • Health cash plan covering dental and optical care.\n, • Employee Assistance Programme for confidential support.\n \n \n Closing date for applications 09/09/2026 \n #J-18808-Ljbffr

Join our Board and help steer the future of a trusted community credit union. As a Director, you will shape strategy, make key decisions, and ensure we deliver real impact for our members.

Assist the board with planning and goal setting through regular meetings, and coordinate or accommodate meetings as needed (in person or remotely).

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Museum Advisory Board Member – Science & Industry Museum. We're also advertising Advisory Board member roles across some of our other museums - check out our Careers site for more info. Museum Advisory Board - Science & Industry Museum.

Board and Committee Members do not manage day-to-day services, but provide oversight, constructive challenge and assurance, holding the Executive Team to account for delivery in line with the Society’s mission, strategy, regulatory duties and customer commitments. Independent Audit & Risk Committe

Employees also get access to membership of.

Inverclyde Council is committed to creating a diverse and inclusive workforce and welcomes applications from all members of the community.

Employees also get access to membership of.

Core-Asset Consulting is seeking a Director to join its team as a senior adviser to trustee boards, delivering expert insight, strategic challenge, and leadership across trust-based pensions including scheme reviews and provider due diligence.

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ApexFocusGroup collaborates with research firms, universities, and trusted brands to gather genuine consumer insights.We help connect everyday people with flexible work at home market research opportunities that influence real products, services, and customer experiences.Role Overview: We are we

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Female Support Worker | West Malling .Take the next step in your career now, scroll down to read the full role description and make your application.Full UK driving manual license is essential due to the needs of the service and the people we support, it is also a requirement to have some support w

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Candidates should take the time to read all the elements of this job advert carefully Please make your application promptly.Looking for a job that feels good? Become a Support Worker with Avenues – Lee-on-the-Solent, Hampshire.Shift times: 7am-2pm, 2pm-10pm or a long day 7am-10pm£25,845 per year

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At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation.Our mission is to empower individuals to rebuild their lives and achieve independence.Right now, we are looking for a Recovery Worker to play a pivotal role in our Complex Nee

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The charity is funded through grants from trusts and foundations, income from workshops and events, and a pay-what-you-can membership to our regular groups, ensuring that we remain as accessible as possible to those who attend our projects. RicNic is currently looking to appoint an individual to the

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Thank you for your interest in joining our board. We are also strengthening our trustee board for the future. The Treasurer/Finance Trustee will lead the board’s oversight of the charity’s finances, ensuring trustees have clear financial information and sound advice on accounts, budgets, reserve

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Attend and contribute to board meetings, and undertake agreed tasks between meetings. Willingness to speak candidly at board meetings while working collaboratively towards shared decisions. RicNic is currently looking to appoint an individual to the role of Treasurer on our board.

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Listed on three major stock markets: Nasdaq (US), Euronext Amsterdam (Netherlands) and IBEX 35 (Spain), we are also member of the Dow Jones Sustainability Index and FTSE4Good. Organise orientation and training of new staff members.

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Support strong governance through a Trustee Board with a wide range of skills to enable the charity7s ongoing work and impact. This is an important but rewarding role, ideal for someone with financial experience who would like to make a meaningful contribution as part of a friendly and supportive Tr

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Governors typically serve at schools that are maintained by the local authority whereas trustees serve on an academy trust board.

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