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Relationship Manager - Commercial & SME Banking Location: South London (Fully Office-Based) Salary: £45,000-£50,000 per annum About the Role We are seeking an experienced Relationship Manager to join our Branch Banking team. This role focuses on driving profitable growth by providing high-quality relationship management to Commercial and SME clients. You will own a designated portfolio, manage credit needs, identify new opportunities, and ensure exceptional customer outcomes. This is a key position for an ambitious banking professional who can balance portfolio growth with robust risk awareness, early warning identification, and strong adherence to regulatory standards. Key Responsibilities Customer & Portfolio Management Manage and grow a portfolio of Commercial/SME clients. Conduct regular customer meetings, networking, and business development activities. Ensure all customer interactions follow TCF (Treating Customers Fairly) guidelines. Handle targeted account opening volumes and refer clients for Trade, FX, or Islamic banking products where appropriate. Commercial Growth Achieve asset and deposit growth targets for the branch. Prepare and negotiate customer credit proposals. Submit credit papers and account-opening documents to internal approval teams. Support the disbursement of lending in line with business objectives. Control & Compliance Manage credit renewals in accordance with policy and deadlines. Monitor compliance-related transactions and ensure Enhanced Due Diligence (EDD) is completed. Track excesses and Key Risk Indicators across all key accounts. Ensure branch SLAs are achieved for account opening and ongoing servicing. Team & Branch Support Coach and support junior RMs/RSOs to achieve KPI expectations. Assist in preparing MI, meeting materials, presentations, and business development reporting. Contribute to branch-related projects, planning, data analysis, and championing operational initiatives. Provide support to interns and new joiners where required. Regulatory Conduct Adhere to the FCA and PRA Conduct Rules at all times, demonstrating integrity, skill, diligence, and commitment to delivering good customer outcomes. Maintain compliance with the Certification Regime, conduct risk standards, and internal policy frameworks. Experience & Requirements Minimum 5 years' experience in a Relationship Manager role within the banking sector (Commercial/SME preferred). Strong understanding of credit processes, risk management, and commercial banking products. Evidence of ongoing CPD and professional qualifications (or commitment to obtaining them). Demonstrated competence in: Relationship management & customer service Financial analysis & credit understanding Regulatory knowledge Staff development & coaching Excellent presentation, communication, and negotiation skills. Confident, proactive, and capable of managing a busy diary and diverse workload. What We Offer Competitive salary of £45,000-£50,000 Professional development and ongoing certification support A collaborative, office-based working environment in South London The opportunity to influence branch commercial performance and build strong corporate relationships If you are a driven Relationship Manager with strong commercial expertise and a passion for exceptional client service, we'd love to hear from you. Apply today

Clorox is the place that’s committed to growth – for our people and our brands. Guided by our purpose and values, and with people at the center of everything we do, we believe every one of us can make a positive impact on consumers, communities, and teammates. Join our team. #CloroxIsThePlaceYour role at Clorox:As the Accounting and Controls Manager for the Europe business unit, you will lead and manage various aspects of the monthly and quarterly accounting close processes, both the statutory (IFRS) legal reporting and the US GAAP reporting requirements of our legal and management entities. In this role, you will also lead the implementation, monitoring and maintenance of effective internal controls within the organization, manage the external audit and support management reporting and analysis for the Europe business unit of The Clorox Company. This role is a strong operational accounting and reporting role. This position reports to AMEA Regional Controller with a dotted reporting to Europe Finance Director. This position has three direct reports.In this role, you will:Maintain timely and accurate recording of all accounting transactions for the Europe legal entities. Ensure compliance with local tax laws and regulationsLead the month-end financial closing in NetSuite for the Europe business unitManage the recording of accounting entries and accruals to ensure accurate recording of financial information in accordance with UK and US GAAP.Develop and maintain financial policies and procedures in line with Corporate policies and best practice to minimize the risk of fraud or insufficient controlsWork closely with Customer Service team on the seamless execution of the Order to Cash process. In particular, ensure that all Key Accounts financial deductions and cash applications are processed in a timely and accurate basisManage the preparation of all government and regulatory reporting - VAT returns, EC and IntraStat returns, HMRC and customs returnsWork closely with the global Tax team on all tax matters including UK tax strategy, intercompany transfer pricing, VAT and Customs reporting, Corporation taxTransfer Pricing – work closely with global Tax team on maintaining transfer pricing in line with the global Tax policies including annual reconciliationsBanking and Credit Card management – administrative lead on all banking activities including user setup and maintenance, bank transfers, intercompany payments, and credit card applicationsAdministrative control and management of Concur expense reporting and invoice processing systemsFX maintenance. Ensuring correct month rates recorded in NetSuite ERP and Anaplan reporting systems. Ensure financial systems reconciliations are performed accurately and timely on a monthly basisCreate and present financial reporting to support the Europe Leadership Team in the financial management of the legal entity and Europe PMUOwn the execution and sign-off of the monthly and quarterly close and SAP S4 / Central Finance consolidation processes for UK and US GAAP reporting.Work with Finance colleagues on understanding the brand goals and aspirations of all budgets and forecastsProvide insights and explanations on the key drivers of variance for financial analyticsManage the management cross charges and quarterly/annual legal intercompany cross charges (AMEA HQ management region and HK)Own and manage the cash flow forecasting working with the Europe Finance Director. Ensure legal entity is adequately funded and work with Intercompany partners and Corporate Treasury on the payments between legal entitiesManages the external audit and statutory accounting processes for our UK legal entityLead the coordination and execution of the annual external auditCoordinate the audit process to ensure auditor requests are addressed quickly and accurately to ensure an efficient and speedy audit processWork with external tax advisors to ensure accurate tax compliance and input to Statutory AuditDevelop plans to address any audit findingsManage Company Secretarial responsibilitiesEnsures best practice internal controls within the Europe business unitLead the implementation, monitoring and maintenance of internal controls within the organization working with cross-functional teams and external consultants. Continue to strengthen controls around record-to-report, procure-to-pay, and order-to-cash processesMonitor and resolve identified gaps in internal controls and Clorox policiesPeople Management – 3 direct reportsManage the work of the Senior Financial Accountant, Accounts Assistant and Accounting Analyst ensuring that work and deliverables are completed timely and with high qualityProvide coaching, training and development to staff and facilitate the creation of an environment where all employees are engaged and inspired to excelWhat we look for:Years and Type of Experience:Minimum of 8 years of experience in finance and/or accounting and at least 2 years in the role of Accounting or Finance Manager.Minimum of 3 years managing all aspects of a team of professionalsSolid understanding of UK GAAP and IFRSUS GAAP experience preferred but not requiredStrong understanding of internal controls and experience in internal control improvementGlobal multinational FMCG experience is preferredeCommerce (e.g. Amazon) and online trade experience is preferredCompany Secretary experience preferredSkills and AbilitiesStrong knowledge in financial systems lead such Netsuite ERP and Concur (Expenses and Invoicing) system or similar ERPExperience in external and government reporting – HMRC (UK Revenue); EU; Customs and Excise, Corporation Tax, VATExperience in foreign currency accounting and reportingExperience in multinational business and cross-boarder intercompany transactions is highly desirableExcellent interpersonal skills with ability to independently prioritize, promote a team environment, work in a cross functional environment with the ability to influence other functional areas and form solid relationships with other teams and work groups. Superior communication skills with the ability to present financial concepts and results to senior management and non finance audiencesFlexibility to respond quickly and professionally to multiple requests while adhering to strict reporting deadlinesCoach, train and develop direct reportsProven leadership and project management skills with solution-oriented mindset.Education Level/Degree:Fully Qualified Accountant (CA, ACCA, CIMA or International Equivalent)Workplace type:Hybrid - 3 Days On-site, 2 Days WFHOur values-based culture connects to our purpose and empowers people to be their best, professionally and personally. We serve a diverse consumer base which is why we believe teams that reflect our consumers bring fresh perspectives, drive innovation, and help us stay attuned to the world around us. That’s why we foster an inclusive culture where every person can feel respected, valued, and fully able to participate, and ultimately able to thrive. Learn more.Benefits we offer to help you be well and thrive:Competitive compensationGenerous 401(k) program in the US and similar programs in internationalHealth benefits and programs that support both your physical and mental well-beingFlexible work environment, depending on your roleMeaningful opportunities to keep learning and growingHalf-day Fridays, depending on your locationPlease apply directly to our job postings and do not submit your resume to any person via text message. Clorox does not conduct text-based interviews and encourages you to be cautious of anyone posing as a Clorox recruiter via unsolicited texts during these uncertain times.To all recruitment agencies: Clorox (and its brand families) does not accept agency resumes. Please do not forward resumes to Clorox employees, including any members of our leadership team. Clorox is not responsible for any fees related to unsolicited resumes.SummaryLocation: Richmond, United KingdomType: Full time

About Us: \n We are seeking a dedicated and experienced HR Associate to join our payroll team. If you are detail-oriented, experienced in payroll processes, and proficient with ADP IHCM and , this role is an excellent opportunity to further your career. \n Key Responsibilities: \n\n • Manage end-to-end payroll processing for employees, ensuring accuracy and compliance with UK employment laws and regulations.\n, • Administer payroll adjustments, deductions, and reconciliations while maintaining confidentiality.\n, • Use ADP IHCM systems to efficiently manage payroll data and workflows.\n, • Handle employee payroll queries and resolve discrepancies promptly and professionally.\n, • Ensure compliance with HMRC regulations, including RTI submissions and P60/P11D reporting.\n, • Collaborate with the HR and finance teams to ensure seamless integration of payroll and HR systems.\n, • Maintain accurate records and generate payroll reports for internal and external stakeholders.\n, • Stay updated on changes in payroll legislation and ensure best practices are followed.\n\n Essential Skills and Experience: \n\n • Proven experience in payroll administration within the UK, preferably in the banking or financial services sector.\n, • Proficiency in using ADP IHCM systems is mandatory.\n, • Strong understanding of UK payroll regulations, taxation, and statutory requirements.\n, • Excellent attention to detail and organizational skills.\n, • Strong communication and interpersonal skills to handle employee queries and liaise with teams effectively.\n, • Ability to work independently and as part of a team, managing multiple tasks under tight deadlines.\n, • Proficiency in Microsoft Office Suite, especially Excel, for data analysis and reporting.\n\n Preferred Qualifications: \n\n • CIPD Level 3 or above, or an equivalent qualification in HR or payroll.\n, • Familiarity with HRIS systems and integration processes.\n, • Experience in payroll audits and process improvements.\n\n

JOB ROLE \n To lead the end-to-end delivery of a new mobile and web-based business banking channel, including the implementation of Temenos Digital integrated with the existing Finacle core banking platform. \n The postholder will be accountable for the integrated delivery plan and critical path, project budget, relationships with software vendors and the systems integrator, regulatory and customer-outcome assurance, phased customer rollout, and transition to business-as-usual support. \n This is a fixed-term contract role for an initial period of 12 months. \n KEY RESPONSIBILITIES \n Delivery & Planning \n\n • Own and maintain the integrated delivery plan across Temenos, Group IT, Finacle, the systems integrator, and internal workstreams, actively managing the critical path.\n, • Identify and proactively manage external dependencies that cannot be escalated, including Apple App Store and Google Play review cycles, ensuring appropriate contingency is built into the critical path.\n, • Establish clear stage gates and defined entry and exit criteria covering design, build, integration testing, SIT, UAT, security testing, pilot, phased rollout, full release, and hypercare.\n, • Own the RAID log, ensuring risks are quantified, actively managed, and escalated appropriately rather than simply recorded.\n, • Take overall ownership of the end-to-end integration between Temenos Digital and Finacle.\n, • Define integration test coverage collaboratively with both vendors, establishing clear ownership for defect triage and agreed resolution service levels.\n\n Vendor, Systems Integrator & Commercial Management \n\n • Act as the principal delivery counterpart to Temenos, Group IT, and the systems integrator.\n, • Hold suppliers accountable for contracted deliverables, acceptance criteria, service credits, and change-control processes.\n, • Challenge scope creep and ensure any additional requirements or changes are appropriately assessed and commercially agreed.\n, • Maintain a robust evidence base to support the organisation's position in any commercial disputes relating to integration defects or ownership.\n, • Commission, manage, and close out application penetration testing and source-code reviews against defined remediation standards.\n\n Governance & Reporting \n\n • Manage project budgets and resources, including monthly forecasting and reporting of actual expenditure, accruals, committed spend, and forecast-to-complete.\n, • Prepare and present Steering Committee packs and Management Committee/Board updates, including key risks, issues, and adverse developments.\n, • Maintain a comprehensive and auditable project record capable of withstanding internal audit and regulatory or supervisory review.\n, • Ensure the implementation meets Consumer Duty obligations, with particular focus on consumer understanding and support across application journeys, data accuracy and currency, customer communications, and the retirement of the existing channel.\n, • Ensure compliance with Strong Customer Authentication (SCA) requirements and UK GDPR, including completion of a Data Protection Impact Assessment and appropriate governance and handling of device data.\n

JOB ROLE To lead the end-to-end delivery of a new mobile and web-based business banking channel, including the implementation of Temenos Digital integrated with the existing Finacle core banking platform. The postholder will be accountable for the integrated delivery plan and critical path, project budget, relationships with software vendors and the systems integrator, regulatory and customer-outcome assurance, phased customer rollout, and transition to business-as-usual support. This is a fixed-term contract role for an initial period of 12 months. KEY RESPONSIBILITIES Delivery & Planning • Own and maintain the integrated delivery plan across Temenos, Group IT, Finacle, the systems integrator, and internal workstreams, actively managing the critical path., • Identify and proactively manage external dependencies that cannot be escalated, including Apple App Store and Google Play review cycles, ensuring appropriate contingency is built into the critical path., • Establish clear stage gates and defined entry and exit criteria covering design, build, integration testing, SIT, UAT, security testing, pilot, phased rollout, full release, and hypercare., • Own the RAID log, ensuring risks are quantified, actively managed, and escalated appropriately rather than simply recorded., • Take overall ownership of the end-to-end integration between Temenos Digital and Finacle., • Define integration test coverage collaboratively with both vendors, establishing clear ownership for defect triage and agreed resolution service levels. Vendor, Systems Integrator & Commercial Management • Act as the principal delivery counterpart to Temenos, Group IT, and the systems integrator., • Hold suppliers accountable for contracted deliverables, acceptance criteria, service credits, and change-control processes., • Challenge scope creep and ensure any additional requirements or changes are appropriately assessed and commercially agreed., • Maintain a robust evidence base to support the organisation's position in any commercial disputes relating to integration defects or ownership., • Commission, manage, and close out application penetration testing and source-code reviews against defined remediation standards. Governance & Reporting • Manage project budgets and resources, including monthly forecasting and reporting of actual expenditure, accruals, committed spend, and forecast-to-complete., • Prepare and present Steering Committee packs and Management Committee/Board updates, including key risks, issues, and adverse developments., • Maintain a comprehensive and auditable project record capable of withstanding internal audit and regulatory or supervisory review., • Ensure the implementation meets Consumer Duty obligations, with particular focus on consumer understanding and support across application journeys, data accuracy and currency, customer communications, and the retirement of the existing channel., • Ensure compliance with Strong Customer Authentication (SCA) requirements and UK GDPR, including completion of a Data Protection Impact Assessment and appropriate governance and handling of device data.

Senior Associate - Financial Crime Operations Location Harrow Job Type Full-Time | Permanent The Role We are seeking an experienced Senior Associate - Financial Crime Operations to join our Financial Crime team. This role is responsible for supporting the prevention, detection and investigation of financial crime risks across the Bank, ensuring compliance with UK regulatory requirements and internal policies. You will play a key role in protecting the Bank from money laundering, terrorist financing, sanctions breaches and fraud by conducting high-quality investigations, supporting operational improvements and working collaboratively with internal stakeholders. This is an excellent opportunity for an experienced Financial Crime professional looking to further develop their expertise within a fast-paced and regulated banking environment. Key Responsibilities Transaction MonitoringInvestigate transaction monitoring alerts generated by automated monitoring systems. Analyse customer transactional behaviour to identify unusual or suspicious activity. Determine whether alerts represent genuine financial crime concerns or false positives. Escalate suspicious activity through internal Suspicious Activity Reports (SARs). Complete investigations within agreed service level agreements. Fraud Risk Management Investigate fraud alerts including APP fraud, mule account activity, impersonation and identity theft. Identify emerging fraud trends and recommend control improvements. Support fraud prevention initiatives across the Bank. Customer Due Diligence (CDD/EDD) Review complex customer onboarding cases and Enhanced Due Diligence documentation. Assess high-risk customers and complex ownership structures.Verify Ultimate Beneficial Owners (UBOs), directors, trustees and authorised signatories. Ensure customer records remain compliant with AML and sanctions requirements. Financial Crime Investigations Conduct investigations into potential money laundering, terrorist financing, sanctions breaches and fraud.Liaise with business areas to obtain supporting evidence. Maintain accurate investigation records and audit trails. Produce clear investigation reports with recommendations. nancial Crime Systems Support the optimisation of transaction monitoring and sanctions screening systems. Participate in threshold, rule and scenario reviews. Identify opportunities to improve system effectiveness and reduce false positives. Assist with User Acceptance Testing (UAT) for system enhancements. Regulatory Compliance Maintain knowledge of FCA, JMLSG, OFSI, HM Treasury and relevant UK regulatory requirements. Support implementation of regulatory changes affecting Financial Crime Operations. Ensure adherence to internal policies, procedures and risk appetite.Fi Skills & Experience We're looking for candidates who have:Previous experience within Financial Crime Operations in a banking or financial services environment.Strong knowledge of AML, CTF, sanctions, fraud prevention and financial crime investigations.Experience conducting transaction monitoring investigations and sanctions screening.Knowledge of SAR preparation and escalation processes.Experience reviewing CDD, EDD, PEPs and UBO structures. Understanding of UK financial crime regulations including FCA requirements, POCA, JMLSG guidance, OFSI and HM Treasury sanctions.Excellent analytical and investigative skills with strong attention to detail.Ability to prioritise workloads and meet regulatory deadlines.Strong communication and stakeholder management skills.Experience mentoring colleagues or supporting team development would be advantageous

Senior Associate - Financial Crime Operations Location: West London Job Type: Permanent Salary: Up to £29,000 per annum Experience Required: 2-5 years About the Role We are seeking an experienced Senior Associate - Financial Crime Operations to join a growing Financial Crime team. This is an excellent opportunity for a financial crime professional with experience in a UK regulated financial institution to play a key role in preventing, detecting and investigating financial crime risks. Reporting to the Manager - Financial Crime Operations, you will support the organisation's Financial Crime framework by helping to prevent, detect, investigate and report financial crime risks. You will work across Anti-Money Laundering (AML), Counter Terrorist Financing (CTF), sanctions compliance, fraud prevention, transaction monitoring, customer due diligence and financial crime investigations, ensuring compliance with UK regulatory requirements, internal policies and industry best practices. Key Responsibilities As a Senior Associate, you will be responsible for: Investigating transaction monitoring alerts and analysing customer activity to identify suspicious behaviour. Reviewing sanctions screening alerts and escalating potential sanctions concerns where appropriate. Investigating fraud cases, including APP fraud, mule accounts, identity theft and impersonation. Conducting Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) reviews for high-risk and complex customers. Preparing detailed financial crime investigation reports and escalating suspicious activity through internal SAR processes. Supporting the optimisation and enhancement of transaction monitoring and sanctions screening systems. Assisting with regulatory compliance initiatives and ensuring adherence to FCA, JMLSG, OFSI, HM Treasury and internal policy requirements. Contributing to risk assessments, audits, governance activities and continuous improvement initiatives. Maintaining accurate management information, investigation records and audit trails. Coaching junior team members and sharing financial crime knowledge across the wider team. What We're Looking For Essential Skills & Experience 2-5 years' experience within Financial Crime Operations in a UK regulated financial institution. Strong knowledge of UK AML, CTF, sanctions, fraud prevention and financial crime regulations. Experience investigating transaction monitoring and sanctions screening alerts. Good understanding of Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD). Strong analytical and investigative skills with excellent attention to detail. Ability to make sound, risk-based decisions. Excellent written and verbal communication skills. Ability to manage multiple priorities and meet deadlines. Proficiency in Microsoft Office applications. Desirable Experience with transaction monitoring and sanctions screening systems. Knowledge of payment screening and customer screening processes. Experience using core banking platforms such as Finacle and financial crime case management systems. Experience supporting system tuning, optimisation or User Acceptance Testing (UAT). Professional qualifications such as ACAMS, ICA, AML/KYC or equivalent. Personal Attributes We're looking for someone who is: Highly ethical with excellent integrity and professionalism. Customer-focused while maintaining a strong risk-based approach. Self-motivated, resilient and adaptable within a changing regulatory environment. A collaborative team player with excellent stakeholder management skills. Committed to continuous learning and driving process improvements. Why Apply? This is an excellent opportunity to join a collaborative Financial Crime Operations team where you'll play an important role in protecting customers and the organisation from financial crime. You'll work alongside experienced professionals, contribute to regulatory compliance and operational excellence, and continue developing your expertise within a supportive and professional environment. If you're passionate about financial crime prevention and are looking to take the next step in your career, we'd love to hear from you

We are inviting applications for Senior Associate - Financial Crime Operations position for an International Bank based in Manchester Details has given below. Position Specific Requirements Support the Bank's Financial Crime prevention framework by assisting in the prevention, detection, investigation, and reporting of financial crime risks, including money laundering, terrorist financing, sanctions breaches, fraud, bribery and corruption, and other financial crime-related activities. The role ensures compliance with applicable legal, regulatory, and internal policy requirements while contributing to the Bank's overall risk management framework. Key responsibilities will include: AML-CFT compliance Sanctions compliance Transaction monitoring Fraud prevention & detection Position Specific Skills Essential Knowledge of UK AML, sanctions, fraud, and financial crime regulations. Understanding of customer due diligence and enhanced due diligence requirements. Experience investigating financial crime alerts. Strong analytical and investigative skills. Excellent written and verbal communication skills. Good attention to detail. Ability to manage competing priorities and meet deadlines. Proficiency in Microsoft Office applications. Desirable Experience within a UK regulated financial institution. Knowledge of sanctions screening and transaction monitoring systems. Experience with core banking and case management systems. Professional qualifications such as ICA, ACAMS, or equivalent. Personal Attributes High level of integrity and professionalism. Strong judgement and decision-making skills. Ability to work independently and collaboratively. Customer-focused while maintaining a risk-based approach. Resilient and adaptable in a changing regulatory environment. Commitment to continuous learning and improvement. Professional Qualifications Desired ACAMS, Compliance or AML/KYC certifications

Guest Service Manager The Cura Kensington, a Tribute Portfolio Hotel by Marriott Salary: Competitive Salary + Excellent Benefits About the Hotel The Cura Kensington, a Tribute Portfolio Hotel by Marriott, is a lifestyle hotel located in West London, offering 132 thoughtfully designed bedrooms, a vibrant all-day restaurant and bar, and a dynamic atmosphere that blends energy, creativity, and local spirit. As part of Marriott's Tribute Portfolio, the hotel celebrates individuality and memorable guest experiences. Our Guest Service Manager plays a key leadership role within the Front Office department, ensuring exceptional guest journeys while supporting the smooth day-to-day operation of Guest Services. The Role Reporting to the Front Office Manager , the Guest Service Manager is responsible for supporting the leadership and daily operation of the Front Office team ensuring exceptional guest satisfaction, operational excellence, and compliance with Marriott brand standards. The Guest Service Manager oversees Reception, Guest Relations ensuring every guest receives a seamless experience from arrival through departure. You will lead by example, coach and develop the Front Office team, and work closely with Food & Beverage, Housekeeping, Kitchen and Engineering teams to ensure efficient hotel operations and outstanding guest experiences. You will also provide operational support to the Food & Beverage department when required, particularly during busy service periods, events, or when additional leadership support is needed. Key Responsibilities Support the Front Office Manager in the daily leadership and operation of the Front Office and supporting Food & Beverage when necessary. Supervise Reception, Guest Relations Teams. Lead the Front Office team during assigned shifts, ensuring exceptional guest service and operational efficiency. Act as the senior Front Office representative during designated shifts, escalating operational matters where appropriate. Ensure Marriott brand standards, Tribute Portfolio standards, and hotel policies are consistently achieved. Deliver exceptional guest experiences by proactively engaging with guests, resolving complaints professionally, and creating memorable stays. Manage VIP arrivals, Marriott Bonvoy Elite recognition, group arrivals, long-stay guests, and special requests. Coordinate closely with Housekeeping to manage room availability, room allocations, early arrivals, departures, and out-of-order rooms. Monitor guest feedback, including Marriott GSS, online reviews, and social media, implementing action plans to improve guest satisfaction. Promote Marriott Bonvoy enrolment, room upselling, and other departmental revenue opportunities. Conduct daily shift briefings, handovers, and operational communications within the Front Office team. Train, coach, mentor, and support the development of Guest Service Associates and Supervisors. Assist the Front Office Manager with departmental rotas, payroll administration, annual leave planning, and staffing requirements. Maintain accurate cash handling procedures, banking, and financial controls within the Front Office. Ensure compliance with Health & Safety, Fire Safety, Security, GDPR, and Marriott operational procedures. Handle guest incidents and emergency situations calmly and professionally in accordance with hotel procedures. Carry out regular lobby and Front Office inspections to ensure cleanliness, presentation, and service standards are maintained. Foster a positive, engaging, and collaborative working environment that reflects Marriott's culture and values. About You Previous supervisory or management experience within a Front Office department in a quality hotel environment. Experience within Marriott International or another international hotel brand is highly desirable. Strong knowledge of Front Office operations and guest service excellence. Good understanding of Housekeeping coordination and hotel operations. Excellent leadership, coaching, and team development skills. Passionate about delivering exceptional guest experiences. Strong communication, organisational, and problem-solving abilities. Commercially aware with experience promoting upselling and guest satisfaction initiatives. Experience using Opera PMS (Opera Cloud preferred) and Marriott systems is advantageous. Flexible, hands-on, and able to work a variety of shifts, including weekends and bank holidays. What We Offer Competitive salary with performance-based incentives Global Marriott employee discounts on rooms, dining, and experiences Meals on duty Uniform provided Ongoing Marriott International training and leadership development Excellent career progression opportunities within Marriott International Collaborative and inclusive working environment Regular wellbeing initiatives and social events Pension scheme Employee recognition and reward programmes Lead the Guest Experience At The Cura Kensington, every guest interaction creates a lasting impression. As our Guest Service Manager, you will play a vital role in supporting the Front Office Manager, leading your team by example, and ensuring every guest receives the warm, personalised service that defines our Tribute Portfolio hotel. If you are an experienced Front Office leader with a passion for hospitality, people development, and delivering exceptional guest experiences, we would love to hear from you. TPBN1_UKCT

GENERAL MANAGER PUB Position: General Manager Location: London / Greater London Employment: Full-Time Salary: Competitive dependent on venue and experience ROLE OVERVIEW We are looking for an experienced, commercially focused and passionate General Manager to take full ownership of one of our busy pub venues. This is a hands-on leadership role with responsibility for the complete day-to-day operation of the business, including sales, profitability, people, customer experience, licensing, stock, labour control and operational standards. We are looking for someone who treats the venue as their own business driving sales, developing their team, maintaining excellent standards and constantly looking for opportunities to improve performance. KEY RESPONSIBILITIES COMMERCIAL PERFORMANCE & SALES Take full ownership of the financial and operational performance of the venue. Drive weekly sales and identify opportunities to grow the business. Understand the venues local market, customers and competitors. Develop initiatives to increase footfall, frequency of visits and customer spend. Maximise opportunities around sport, entertainment, events and key trading dates. Monitor weekly sales performance against targets and previous periods. Understand and manage controllable costs. Deliver agreed labour, stock and profitability targets. Take action quickly when performance falls below expectations. PEOPLE & LEADERSHIP Recruit, train, motivate and retain a strong venue team. Lead from the front and maintain a visible management presence. Create clear expectations and accountability throughout the team. Produce effective rotas based on forecast sales and business requirements. Control labour costs without compromising service or operational standards. Conduct team inductions, training, reviews and performance management. Develop Assistant Managers and future leaders within the business. Deal professionally and consistently with performance, conduct and attendance issues. Create a positive working environment where employees understand what is expected of them. CUSTOMER EXPERIENCE Ensure customers receive consistently excellent service. Maintain a welcoming, safe and professional environment. Deal with customer feedback and complaints quickly and appropriately. Develop strong relationships with regular customers and the local community. Maintain a strong management presence during peak trading periods. STOCK & FINANCIAL CONTROL Take responsibility for stock management and stock results. Ensure deliveries, transfers, wastage and stock movements are correctly controlled. Investigate stock discrepancies and implement corrective action. Maintain strong cash-handling and banking procedures. Monitor discounts, refunds, voids and other till activity. Protect the business against unnecessary loss, waste and theft. Understand weekly financial performance and take action to improve results. STANDARDS & COMPLIANCE Maintain exceptional front-of-house, back-of-house, cellar and external standards. Ensure opening and closing procedures are consistently completed. Maintain excellent cellar management and product quality. Ensure all food safety, health & safety and fire safety requirements are followed. Ensure the venue operates in accordance with its Premises Licence. Maintain Challenge 25 and responsible alcohol retailing procedures. Ensure required checks, records and compliance documentation are completed accurately. Identify maintenance issues and ensure they are reported and followed through. MARKETING & BUSINESS DEVELOPMENT Actively promote the venue within the local community. Maintain an engaging and consistent social media presence. Promote live sport, entertainment, food, drinks and events effectively. Develop relationships with local businesses, residents and community organisations. Identify opportunities for private bookings, parties, functions and group reservations. Work with senior management to develop the venues longer-term business plan. WHAT WERE LOOKING FOR The successful candidate should demonstrate: Previous General Manager, Deputy Manager or senior pub management experience. Strong leadership and people-management skills. A proven ability to drive sales and improve business performance. Strong commercial awareness. Understanding of labour %, stock %, margins and controllable costs. Excellent operational standards. Strong communication and organisational skills. Confidence managing a busy late-night and/or high-volume operation where applicable. Ability to recruit, develop and retain a strong team. A proactive approach to problem solving. Flexibility to work evenings, weekends and key trading periods. A Personal Licence is desirable, or the successful candidate must be willing and eligible to obtain one. THE PERSON Were looking for more than someone who can simply run shifts. We want a General Manager who is prepared to take ownership of the business . You should be commercially ambitious, passionate about hospitality and comfortable being accountable for results. You will understand that great pubs are built through strong teams, excellent standards, consistent customer service and active involvement in the local community. You should constantly be asking: How can we improve? How can we increase sales? How can we improve the customer experience? How can we develop our people? KEY MEASURES OF SUCCESS Performance will be measured across areas including: Sales growth Labour performance Stock results Profitability and cost control Customer feedback Operational and compliance standards Team recruitment and retention Staff development Local marketing and social media activity Events and entertainment performance Overall venue presentation WHAT WE OFFER Competitive salary and package dependent on venue and experience. Opportunity to manage an established pub business. Support from an experienced senior operations team. Training and development. Genuine opportunities for career progression. The opportunity to make a real impact on the direction and performance of your venue. PEOPLE STANDARDS FUN Our General Managers are at the heart of our businesses. We want leaders who develop great teams, maintain excellent standards and create pubs that customers genuinely enjoy visiting. TPBN1_UKCT

The role spans day-to-day compliance ownership through to shaping the group’s long-term tax governance and risk posture, delivering technical work with strategic impact. You will own end-to-end tax compliance across multiple entities, manage HMRC interactions, and drive improvements in processes a

The role involves facilitating training on compliance, investigating incidents, and liaising with regulators and auditors to ensure ongoing adherence to AML/CFT and banking licence obligations.

You will lead data management frameworks, collaborate with data producers and stewards, and present at governance forums while ensuring compliance with GDPR and related data regulations.

A leading Big Four consultancy is looking to hire a Risk and Compliance Manager to join its growing Banking Risk and Regulatory Transformation team (Non-Financial). The group supports retail, wholesale and capital markets clients on complex risk, conduct and regulatory programmes and works closely w

Position: Retail Banking Expert Type: Contract Compensation: $1,150–$1,450 per completed task Location: Remote Role Responsibilities Review and evaluate AI-generated outputs related to consumer lending decisions, deposit account servicing, regulatory compliance, and customer communication. Backgro

This mid-senior level role involves delivering various projects related to risk and compliance, working with senior stakeholders across global banks.

An opportunity has arisen within Environment, Housing & Infrastructure (Renfrewshire Community Safety Hub) for five motivated individuals to become Environmental Compliance Officers.

Senior Business Analyst | Defence | Contract.Hertfordshire | Full-time onsite.Active MOD DV clearance is essential.Our client is a leading technology and professional services organisation delivering complex, secure solutions across the UK Defence and National Security landscape.They are supporting

Based in Altrincham, easily commutable from Manchester city centre, Trafford, Sale, Stockport and Wilmslow via road and Metrolink.Contact Centre Customer Service Advisor.Multi-channel customer support — phone, email and digital.A growing and highly regarded organisation is seeking an experienced C

We enhance and extend asset life, ensuring compliance with water quality and environmental standards.

Customer Service Advisor - Social Housing Repairs & Maintenance.Full-Time, temporary 3-6 months.Are you an experienced Planner and Customer Service Provider? If so, we may be able to help you!.We are working with a leading, UK contractor to find an experienced and proactive Customer Service Advi

Our client is a highly respected vendor and equipment finance company who operate across a broad range of assets and due to growth are looking to recruit an AML Compliance Officer.

Gap personnel are currently recruiting for the role of Customer Service Advisor, SN25.The global garden furniture manufacturer is just coming into peak, and us working in partnership are recruiting for additional 2 Customer Service Advisors.Ideal candidate must have good English written and spoken,

Italian Parts Sales Advisor Derbyshire (commutable from Derby & Nottingham) Competitive Salary + Excellent Benefits Are you passionate about the automotive industry and enjoy helping customers solve technical challenges? We're recruiting on behalf of a well-established and growing automotive bus

Core working hours Monday-Friday (8:30am-5:30pm) with occasional Saturday working required (9:00am-1.As a Customer Service Advisor, you’ll be the first point of contact for our valued customers, delivering friendly, efficient, and solution-focused support.Whether it’s a billing query, a technica

This role plays a key part in supporting external audits, ensuring product traceability throughout the supply chain, and maintaining accurate records for regulatory compliance across all stages of production- from raw material intake to finished goods dispatch. Maintain and update compliance documen

The Senior Compliance Manager supports the Head of Compliance & MLRO in implementing and maintaining the Company's Compliance Framework across all UK entities. This role provides day-to-day leadership of the Compliance function, acting as the primary operational lead for compliance oversight activit

For experienced compliance professionals, that creates an interesting challenge: interpreting what has changed, establishing what needs to happen and turning complex requirements into a structured programme of activity. Consortium Professional Recruitment are recruiting a Compliance Manager for a si

Regional Quality & Compliance Manager. Working closely with Registered Managers and operational teams, you will support quality assurance activities including audits, compliance monitoring, inspection preparation and continuous improvement initiatives. Conduct audits across residential services, inc

Our client is seeking an experienced and highly organised Operations Manager – Customs & Compliance to oversee the day-to-day operational activities of the business while ensuring full compliance with HMRC regulations, Border Force requirements, and internal quality standards. The successful candi

Business Change & Test Analyst.Hybrid (3-4 days in the office after training).We're working with a well-established Financial Services organisation looking to hire a Business Change & Test Analyst to join their growing Change Team.This is a fantastic opportunity to work across business chang

Technical Business Analyst - Southwest UK - Hybrid - Manufacturing - Up to £60k.A market-leading manufacturing organisation is embarking on a major digital transformation journey and is looking for a Technical Business Analyst to play a key role in shaping the future of its systems, processes and t

JLL empowers you to shape a brighter way.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients.We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful care

Our client is a well-established financial services organisation with a strong focus on customer outcomes, operational excellence, and continuous improvement.Through ongoing investment in technology, systems, and business transformation, they are committed to delivering efficient processes and excep

Sales and Customer Service Advisor.No experience required, start in sales and customer service.Put your sales and customer service skills to good use!.Join a fast-growing sales and customer service opportunity and enjoy access to incentives which can include national travel, international travel, an

Reporting to the Asset and Compliance Data Manager, you will play a key role in supporting the delivery of the council's asset management and compliance programmes. Asset and Compliance Data Support Officer Location: Frogmore Complex, SW18 1EY (Hybrid Working - 2 days per week in the office) R

Due to the ongoing growth of the business, my client is looking for a full-time customer service agent to join the team in their Colnbrook office.You’ll be passionate about the customer experience and motivated to work with others to deliver a best-in-class customer service experience.You’ll be

Flow Student is one of the UK's fastest-growing student accommodation providers, creating modern, affordable, and well-designed living spaces across key university cities.With a focus on delivering exceptional student experiences, Flow Student provides high-quality accommodation designed around comf

Customer Service Advisor - Social Housing Repairs & Maintenance.Full-Time, temporary 3-6 months.Are you an experienced Planner and Customer Service Provider? If so, we may be able to help you!.We are working with a leading, UK contractor to find an experienced and proactive Customer Service Advisor

Customs compliance and procedures. Maintain high standards of customs compliance. Support and participate in customs compliance audits.

Regular travel throughout the UK will be required to support Regional Compliance Managers, undertake compliance reviews, engage with business stakeholders and retailers, and represent the Compliance function where appropriate. The Compliance Manager supports the Head of Compliance & MLRO in the impl

Facilities and Compliance Manager.

Business Change & Test Analyst.Hybrid (3-4 days in the office after training).We're working with a well-established Financial Services organisation looking to hire a Business Change & Test Analyst to join their growing Change Team.This is a fantastic opportunity to work across business change, testi

Verisk Analytics to hire for this role.We are seeking a highly skilled and motivated Business Analyst to join our team.The ideal candidate will have between 3+ years of experience as a Business Analyst within the insurance industry and experience of designing, specifying and validating agentic workf

Business Analyst - Social Care.Month Contract | Hybrid Working, East Midlands | £400-£450 Per Day Inside IR35.Cedar Recruitment are currently recruiting for an experienced Business Analyst for a Public Sector organisation in the Midlands to support the implementation of a new operating model acros

Diligenta's vision is to be acknowledged as Best-in-class Platform-based Life and Pensions Administration Service provider.Customer service is at the heart of everything we do, and our aim is to transform our clients' operations.A business that has been described as ‘home’ by existing employees,

We’re working with an innovative defence organisation to support their search for a Business Analyst.This is a permanent BA position, based in Farnborough, and hybrid working 2-3 days per week onsite.Due to the nature of the position and our client's work, current active SC level security clearanc

You’ll play a pivotal part in shaping how nutritional standards are implemented and monitored, ensuring NHS Trusts meet Hospital Food Standards while driving innovation, compliance, and improved health outcomes. This is a high-impact, strategic role where you’ll lead the development and delivery