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ServiceNow Technical Architect (Manager / Associate Manager)Location: London, Manchester or Edinburgh Level: Manager & Associate Manager Salary: Competitive, dependent on experience?? Eligibility note: Satisfactory security clearance is desirable, or the ability to obtain clearance is required for this role.About the companyOur client is a leading global professional services company, offering a broad range of services across strategy and consulting, interactive, technology and operations underpinned by digital capability throughout. They combine industry expertise, diverse skill sets and next-generation technology to solve complex business challenges, and are recognised globally not just for business performance, but for their culture of inclusion and diversity.As a trusted partner to the world's major cloud providers, our client is recognised as the No.1 Service Partner globally for delivering complex, innovative and impactful ServiceNow solutions. Their platform-led approach brings together industry and technology transformation expertise to help clients thrive in the cloud, reimagine service and customer operations, and unlock the full potential of the platform including significant investment in AI and GenAI capability within the ServiceNow ecosystem.As a ServiceNow Technical Lead/Architect, you will:Understand business challenges and architect system solutions with ServiceNowWork with global clients across industries in a trusted advisor capacity, designing and delivering new solutionsProvide leadership and technical design authority oversight on critical ServiceNow programmes for Fortune 500 clientsInfluence and consult presenting options with pros, cons and risks while providing thought leadership to sponsors and stakeholders on governance, programme/project management, business process and technical challengesContinuously learn, including pursuing new certifications such as Certified Master ArchitectStay up to date on new ServiceNow applications and offerings, with access to robust training and certification opportunitiesIdentify opportunities to add further value for clients, working with account teams to progress themHelp drive continuous improvement of implementation methodology and service offerings based on client experienceManage and lead teams of ServiceNow Developers in a technical management and mentorship capacityBring a process-oriented mindset, and be comfortable seeking input from peers and subject matter experts when neededDraw on a strong background working with enterprise software and/or consulting companiesWe're looking for experience in:Development and technical architecture experience with ServiceNowExperience leading teams of ServiceNow Developers as a technical manager and mentor, implementing quality standards such as code and architectural reviewsMinimum of 5+ ServiceNow CIS certificationsExperience across 3 product lines outside of ITSM (e.g. ITOM, ITAM, HAM/SAM, SPM, HR, CSM, etc.)Advanced scripting and integration skills JavaScript, SQL, API Web ServicesExperience integrating ServiceNow with cloud infrastructure (e.g. AWS, Azure, GCP)What's in it for youCompetitive basic salary plus an extensive benefits packageUp to 30 days' holiday per yearPrivate medical insurance3 extra days' leave per year for charitable work of your choiceTPBN1_UKTJ

Please note: This role follows a Thursday-to-Monday working pattern, with mandatory weekend work and afternoon/evening shifts aligned with US operating hours) \n ---- \n \n We're on the lookout for a Support and Commissioning Associate to join our support team in Manchester, UK. This is a hybrid role providing support coverage aligned to US operating hours, weekend support, and assistance with the commissioning of new client installations. \n \n This is an entry-level, first-line position responsible for handling incoming support requests, performing initial triage, and delivering first stage resolution where possible, escalating issues where required. \n \n The role also plays an active part in commissioning new products for clients, including joining remote setup calls and using remote access tools to configure and validate installations. \n In addition, the role will also support the coordination of worldwide client spares orders, working closely with the stock controller and supply chain team to facilitate timely processing and delivery, helping to keep operations running smoothly. \n \n About Us: \n \n CONDUCTR is a dynamic collective of designers, technologists, media experts, producers & engineers. The vision is simple - fuse the creativity of a design studio, with the innovation of a tech lab, to create a one-stop shop for extraordinary guest-centric, 360 attraction experiences. \n \n Working Pattern and Location: \n \n This role provides support and commissioning coverage aligned to US operating hours, which means afternoon and evening shifts, including weekends. Weekend working is a standard and required part of this role rather than an occasional requirement. \n \n The working pattern is five days per week, Thursday to Monday, with Tuesday and Wednesday as standard non-working days. Exact start and finish times will be confirmed during the recruitment process. \n \n\n • 5 days per week, including mandatory weekend working\n, • Saturday and Sunday are standard working days for this role\n, • Afternoon and evening shifts, aligned to US operating hours\n, • Flexibility may be required depending on commissioning schedules and support demand\n\n \n This is a hybrid role based out of our UK office in Manchester, combining office-based days with days worked from home. Candidates must live within commuting distance of Manchester and be able to attend the office regularly. \n \n Role Alignment: \n \n This role forms part of the wider Client Support function and is designed to provide first-line operational support, commissioning assistance, and extended service coverage. \n \n The Support and Commissioning Associate will work closely with the Client Support Specialist and Client Support Manager, helping to manage incoming support requests, complete initial triage, resolve basic issues where possible, and escalate more complex matters with clear and structured information. \n \n By providing frontline support coverage across US operating hours and weekends, this role helps ensure timely client responses, improved ticket handling, and effective support continuity across the wider team. \n \n Key Responsibilities: \n \n\n • Act as the first point of contact for incoming support requests\n, • Respond to and manage tickets via a ticketing platform\n, • Handle live chat and messaging support channels\n, • Communicate clearly and professionally with clients in a B2B environment\n, • Perform initial triage by gathering key information and assessing issue severity\n, • Deliver first stage resolution where possible\n, • Carry out basic troubleshooting across Windows, connectivity, and peripherals\n, • Escalate issues to senior team members with clear, structured detail\n, • Support the commissioning of new client installations, including tables, arenas, and other products\n, • Join commissioning calls and use remote access tools to configure and validate new product installations\n, • Support the coordination of worldwide client spares orders\n, • Work closely with the stock controller and supply chain team to facilitate timely processing and delivery\n, • Liaise internally to ensure follow-ups and actions are completed\n, • Maintain accurate ticket updates, tagging, and documentation\n, • Support updates to knowledge base articles and internal documentation\n\n \n You should have: \n \n\n • Strong written and verbal communication skills\n, • Confidence working in a client-facing, B2B support environment\n, • Basic technical understanding, including Windows and general troubleshooting\n, • Comfort working remotely with clients to set up and validate equipment\n, • Strong organisational skills and the ability to manage multiple tasks at once\n, • A proactive, reliable, and detail-oriented approach\n, • Willingness to learn and follow structured processes\n\n \n It would be great if you have: \n \n\n • Previous support, helpdesk, or customer service experience\n, • Experience working with social gaming venues and arcade locations\n, • Familiarity with hardware troubleshooting and basic networking\n, • Experience setting up, installing, or commissioning hardware or equipment\n, • Experience using ticketing or live chat platforms\n, • Confidence interpreting basic error messages or logs\n\n \n Please note this role is not suited to candidates seeking a standard Monday–Friday schedule or those who are unable to commit to regular weekend availability. \n \n What We Offer: \n \n\n • A competitive salary and benefits package.\n, • A vibrant, inclusive, and dynamic work environment.\n, • Opportunities for personal and professional growth.\n, • A chance to be part of a forward-thinking team making a real difference.\n\n \n What it's like working at CONDUCTR: \n \n CONDUCTR is proud to be recognised as a Great Place to Work®, officially certified for our outstanding workplace culture and employee satisfaction. We’ve also been named on the UK’s Best Workplaces™ 2026 list, recognised as a top 50 company to work for in the UK. We’re also honoured to be placed on UK’s Best Workplaces™ lists for: Wellbeing, Development, Women, and Tech, ranking highly among the top 100 companies for employee support, growth and career development - and we’re just getting started! \n \n On top of that, we’re one of the UK’s fastest growing companies - recently ranked 5th nationwide - creating exciting opportunities for our team to grow as fast as the business. \n \n Our 5 core values articulate this best, and we are looking for people who can demonstrate them: \n \n\n • We go above and #beyond\n, • We work as a #team & make it fun\n, • We creatively #kick-ass\n, • We #do it efficiently, on time & on budget\n, • We deliver work that makes us #proud\n\n \n Does this sound like the job for you? \n \n Apply via this post with your CV and share your linked in profile. If you sound like you are a good fit, we will reach out for an initial, informal chat.

ServiceNow Technical Architect (Manager / Associate Manager) Location: London, Manchester or Edinburgh Level: Manager & Associate Manager Salary: Competitive, dependent on experience ?? Eligibility note: Satisfactory security clearance is desirable, or the ability to obtain clearance is required for this role. Do not pass up this chance, apply quickly if your experience and skills match what is in the following description. About the company Our client is a leading global professional services company, offering a broad range of services across strategy and consulting, interactive, technology and operations underpinned by digital capability throughout. They combine industry expertise, diverse skill sets and next-generation technology to solve complex business challenges, and are recognised globally not just for business performance, but for their culture of inclusion and diversity. As a trusted partner to the world's major cloud providers, our client is recognised as the No.1 Service Partner globally for delivering complex, innovative and impactful ServiceNow solutions. Their platform-led approach brings together industry and technology transformation expertise to help clients thrive in the cloud, reimagine service and customer operations, and unlock the full potential of the platform including significant investment in AI and GenAI capability within the ServiceNow ecosystem. As a ServiceNow Technical Lead/Architect, you will: Understand business challenges and architect system solutions with ServiceNow Work with global clients across industries in a trusted advisor capacity, designing and delivering new solutions Provide leadership and technical design authority oversight on critical ServiceNow programmes for Fortune 500 clients Influence and consult presenting options with pros, cons and risks while providing thought leadership to sponsors and stakeholders on governance, programme/project management, business process and technical challenges Continuously learn, including pursuing new certifications such as Certified Master Architect Stay up to date on new ServiceNow applications and offerings, with access to robust training and certification opportunities Identify opportunities to add further value for clients, working with account teams to progress them Help drive continuous improvement of implementation methodology and service offerings based on client experience Manage and lead teams of ServiceNow Developers in a technical management and mentorship capacity Bring a process-oriented mindset, and be comfortable seeking input from peers and subject matter experts when needed Draw on a strong background working xrnqpay with enterprise software and/or consulting companies We're looking for experience in: Development and technical architecture experience with ServiceNow Experience leading teams of ServiceNow Developers as a technical manager and mentor, implementing quality standards such as code and architectural reviews Minimum of 5 ServiceNow CIS certifications Experience across 3 product lines outside of ITSM (e.g. ITOM, ITAM, HAM/SAM, SPM, HR, CSM, etc.) Advanced scripting and integration skills JavaScript, SQL, API Web Services Experience integrating ServiceNow with cloud infrastructure (e.g. AWS, Azure, GCP) What's in it for you Competitive basic salary plus an extensive benefits package Up to 30 days' holiday per year Private medical insurance 3 extra days' leave per year for charitable work of your choice

Cactus Life Sciences partners with the global biopharma industry to drive innovation and elevate patient outcomes through agile, science-driven medical communications. We transform complex data into actionable insights, bridging the critical gaps between research, decision-making, and real-world healthcare impact. We are seeking a self-motivated, strategy-oriented Scientific Director to join our scientific services team. We are a remote-first organization with an "accelerate from anywhere" culture. Travel may be required based on business needs or for company/team events. • Work with clients’ Medical Affairs and Scientific Communications teams to develop and execute strategic scientific communications initiatives such as scientific communications platforms, scientific communications plans, and KOL engagement plans., • Collaborate with clients’ scientific teams to develop and execute publications and medical communication tactics, including manuscripts, abstracts, posters, review articles, symposia decks, literature searches, gap analyses, strategic publication plans, and MSL field materials., • Own client relationship by partnering with the Account Director to build confidence in the company’s service offerings; ensure compliance and consistency with client SOPs, messaging, and scientific communications objectives; assist with resolution of client concerns., • Collaborate with in‑house technology and creative teams to build innovative digital solutions for Medical Affairs and Scientific Communications clients., • Oversee and ensure the quality of scientific communications tactics/deliverables developed by in‑house scientific writers; review deliverables for strategic alignment and scientific accuracy and be accountable for the quality of deliverables sent to the client., • Develop, manage, and track strategy and tactics in partnership with a cross‑functional team of internal and client stakeholders., • Train and mentor junior writers; contribute to the skill development of the writing team., • Participate in client pitches and business development meetings as the scientific lead., • Ensure organic growth through delivering high‑quality deliverables and maintaining strong client engagement., • MD, PhD, PharmD or similar advanced degree required., • At least 5 years of core writing experience and 3+ years as a Medical Director at a pharmaceutical company, or 7+ years of core writing experience and 2+ years as an Associate Medical Director., • Integrated Scientific Communications experience preferred, with demonstrated work on both medical communications and publications accounts., • Demonstrated expertise in developing and executing deliverables for both investigational and mature products., • Experience across several therapy areas preferred., • Experience in writing and reviewing deliverables., • Experience with developing digital content and other deliverables to supplement traditional communications., • Strong attention to detail and editorial skills., • Willingness to train and develop junior writers through detailed document reviews and training sessions., • Experience providing congress support and conducting/facilitating advisory board meetings is a plus., • Annual leaves, public holidays, and a special day off for your birthday and work anniversary, • Statutory leaves including SSP, maternity and paternity leaves, • Holistic wellness support with access to fitness clubs and sportive activities, • Financial security through life assurance and income protection, • Retirement savings plan with employer contributions Before applying, please ensure you meet the role requirements and have legal authorization to work in the country where this role is advertised. The selection process includes an initial recruiter screening, an interview with the hiring manager, a strategic assessment, and HR interview rounds. Our hiring practices reflect our commitment to equal opportunities and creating an environment where everyone can thrive, develop, and succeed. We celebrate the uniqueness of our team members and prohibit discrimination of any kind, based on race, color, religion, gender identity, sexual orientation, age, marital status, disability, or any other protected characteristic. As a remote‑first organization, these are essential attributes we look for in all our candidates. • Taking ownership of your work with minimal supervision, with strong ability to organize, prioritize, and deliver results independently., • Documenting work to align teammates and stakeholders., • Maturity to choose between synchronous and asynchronous collaboration., • Effectively collaborating with colleagues across different time zones by setting dedicated hours for collaboration and keeping team members updated about your status. At Cactus Life Sciences (cactuslifesciences.com), we believe the future of medical communications lies at the intersection of science, technology, and human connection. Headquartered in Princeton, New Jersey, with teams in Switzerland, the United Kingdom, India, and Japan, we help biopharmaceutical organizations redefine scientific exchange—leveraging AI, automation, and innovation while keeping patients at the heart of everything we do. Our expertise spans medical strategy, scientific content development, and medical education across therapeutic areas and the product lifecycle. By blending scientific rigor, agile operational models, and future-ready technologies, we partner with medical affairs teams to catalyze their transformation, adapt to a changing landscape, and drive meaningful outcomes for healthcare communities worldwide. Referrals increase your chances of interviewing at Cactus Communications. We’re not including non‑essential job board prompts or site‑specific notices in this description. #J-18808-Ljbffr

• Full-time Turner & Townsend is a global business of 23k+ people, representing 115 nationalities and working together to deliver extraordinary results. For more than 80 years, we have delivered impactful projects and programmes. Our purpose is to transform performance for a greener, more inclusive and more productive world. We work in partnership with clients, combining local expertise, global capability and outcome‑led thinking to raise the standard of how projects are set up and delivered. This is not a vendor or product role. You will have the chance to influence important client decisions, help turn ambition into delivery and work with specialists across Digital Buildings without being expected to do everything yourself. You will join a fast‑growing team with the scope to develop your expertise, lead initiatives as you grow and help create a team culture where curiosity, collaboration, high standards, care and respect matter. Location: London, Birmingham or Manchester, with flexibility for candidates based in other Turner & Townsend UK offices including Bristol and Leeds. Working pattern: Hybrid. Expect two to three days a week in a Turner & Townsend office, plus client‑office or site attendance where required. UK travel may be required. Appointment: We will appoint at Principal Consultant or Associate Director level, based on your experience, senior client influence, commission leadership, commercial contribution and capability‑building impact. Lead the decisions that shape smarter buildings. Turner & Townsend's Building Intelligence team helps clients turn smart‑building ambition into clear requirements, informed decisions and operational value. We work as the client's representative. We provide independent, solution‑agnostic advice and a client assurance role throughout the project life cycle. We are looking for a senior adviser to lead complex Building Intelligence commissions or major workstreams. You will use technical judgement in building systems, data and integration to guide senior stakeholders through important decisions, while staying connected to delivery so that the value intended at strategy stage is not lost in implementation or operation. You will work across the RIBA Plan of Work, particularly at stages 1‑4 where early strategy, use cases and requirements determine the direction of a project. Our work spans commercial occupier, education and healthcare environments, from significant complex commissions to a portfolio of smaller advisory assignments. • Lead client‑facing strategy, use‑case, requirements, standards, roadmap, investment and assurance work appropriate to the commission., • Advise senior client stakeholders on operational needs, data, integration, interoperability and smart‑building outcomes., • Turn strategic ambition into clear, deliverable client requirements, decision papers, standards and assurance recommendations., • Provide credible challenge to proposed solutions, identifying risks, dependencies and trade‑offs before they affect client outcomes., • Lead workshops, stakeholder engagement and high‑quality client outputs., • Build trusted relationships with clients, designers, contractors, suppliers and Turner & Townsend colleagues., • Grow capability through mentoring, workstream supervision, knowledge sharing and practical methods or guidance., • Contribute to client relationships, extensions, bids and proposition development as part of a collaborative team effort. You will not be accountable for detailed system design, installation design or platform configuration. Your technical authority will lie in helping clients make the right decisions, establish robust requirements and maintain focus on intended outcomes through delivery. • You will lead complex commissions or major workstreams, own quality and senior client confidence, and materially contribute to winning work., • You will lead selected bids and extensions, help manage commission performance, mentor colleagues and raise delivery standards., • You will lead major client relationships, grow the Building Intelligence proposition and pipeline, and influence opportunities beyond individual commissions., • You will build capability and leaders, strengthen cross‑business collaboration, have strong relationships across the industry and bring an entrepreneurial approach to business generation. This role supports more than one route to senior leadership. Depending on the needs of the role and your strengths, you may lead as a subject‑matter expert, a people manager, or by leading a Building Intelligence team or vertical. We are interested in the impact you can make in the role, not a single prescribed management route. We expect leadership through judgement, mentoring, high standards, collaboration, care and respect, whether or not you have formal line‑management responsibility. • Practical smart‑building or complex‑estate project experience, gained in one or more of: client‑side estates or capital‑project teams; main or MEP contractors; smart‑building systems integration; BMS or building‑controls specialists; digital engineering, BIM or information‑management teams; complex‑estate operations; healthcare infrastructure programmes; or specialist consultancies., • Proven ability to lead client‑facing advisory work and to guide senior stakeholders through complex decisions., • Strong technical judgement across smart‑building principles, building systems, BMS and operational data, integration and interoperability., • Demonstrable understanding of smart‑building architecture., • Ability to translate complex needs into clear strategies, requirements, standards, roadmaps and decision support., • Commercial awareness, strong delivery leadership and the confidence to build trusted relationships., • Genuine curiosity about emerging technology, coupled with judgement about where it creates real client value or risk., • Commitment to developing others and creating an inclusive, high‑performing team environment., • Experience leading strategy, requirements, business‑case, assurance or operational‑readiness work across complex estates or programmes., • Experience that connects requirements and strategy through procurement, construction, commissioning, handover and operation is particularly valuable. We are looking for the judgement to challenge technology vendors and project teams on system interoperability, data ownership and access, OT/IT cyber boundaries, commissioning evidence, operational handover and whether intended use cases work after occupation., • Current security clearance, or eligibility to obtain it where required by a commission., • Evidence of growing client relationships, winning work, developing propositions or leading cross‑disciplinary teams. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. #J-18808-Ljbffr

• Full-time Turner & Townsend is a global business of 23k+ people, representing 115 nationalities and working together to deliver extraordinary results. For more than 80 years, we have delivered impactful projects and programmes. Our purpose is to transform performance for a greener, more inclusive and more productive world. We work in partnership with clients, combining local expertise, global capability and outcome‑led thinking to raise the standard of how projects are set up and delivered. This is not a vendor or product role. You will have the chance to influence important client decisions, help turn ambition into delivery and work with specialists across Digital Buildings without being expected to do everything yourself. You will join a fast‑growing team with the scope to develop your expertise, lead initiatives as you grow and help create a team culture where curiosity, collaboration, high standards, care and respect matter. Location: London, Birmingham or Manchester, with flexibility for candidates based in other Turner & Townsend UK offices including Bristol and Leeds. Working pattern: Hybrid. Expect two to three days a week in a Turner & Townsend office, plus client‑office or site attendance where required. UK travel may be required. Appointment: We will appoint at Principal Consultant or Associate Director level, based on your experience, senior client influence, commission leadership, commercial contribution and capability‑building impact. Lead the decisions that shape smarter buildings. Turner & Townsend's Building Intelligence team helps clients turn smart‑building ambition into clear requirements, informed decisions and operational value. We work as the client's representative. We provide independent, solution‑agnostic advice and a client assurance role throughout the project life cycle. We are looking for a senior adviser to lead complex Building Intelligence commissions or major workstreams. You will use technical judgement in building systems, data and integration to guide senior stakeholders through important decisions, while staying connected to delivery so that the value intended at strategy stage is not lost in implementation or operation. You will work across the RIBA Plan of Work, particularly at stages 1‑4 where early strategy, use cases and requirements determine the direction of a project. Our work spans commercial occupier, education and healthcare environments, from significant complex commissions to a portfolio of smaller advisory assignments. • Lead client‑facing strategy, use‑case, requirements, standards, roadmap, investment and assurance work appropriate to the commission., • Advise senior client stakeholders on operational needs, data, integration, interoperability and smart‑building outcomes., • Turn strategic ambition into clear, deliverable client requirements, decision papers, standards and assurance recommendations., • Provide credible challenge to proposed solutions, identifying risks, dependencies and trade‑offs before they affect client outcomes., • Lead workshops, stakeholder engagement and high‑quality client outputs., • Build trusted relationships with clients, designers, contractors, suppliers and Turner & Townsend colleagues., • Grow capability through mentoring, workstream supervision, knowledge sharing and practical methods or guidance., • Contribute to client relationships, extensions, bids and proposition development as part of a collaborative team effort. You will not be accountable for detailed system design, installation design or platform configuration. Your technical authority will lie in helping clients make the right decisions, establish robust requirements and maintain focus on intended outcomes through delivery. • You will lead complex commissions or major workstreams, own quality and senior client confidence, and materially contribute to winning work., • You will lead selected bids and extensions, help manage commission performance, mentor colleagues and raise delivery standards., • You will lead major client relationships, grow the Building Intelligence proposition and pipeline, and influence opportunities beyond individual commissions., • You will build capability and leaders, strengthen cross‑business collaboration, have strong relationships across the industry and bring an entrepreneurial approach to business generation. This role supports more than one route to senior leadership. Depending on the needs of the role and your strengths, you may lead as a subject‑matter expert, a people manager, or by leading a Building Intelligence team or vertical. We are interested in the impact you can make in the role, not a single prescribed management route. We expect leadership through judgement, mentoring, high standards, collaboration, care and respect, whether or not you have formal line‑management responsibility. • Practical smart‑building or complex‑estate project experience, gained in one or more of: client‑side estates or capital‑project teams; main or MEP contractors; smart‑building systems integration; BMS or building‑controls specialists; digital engineering, BIM or information‑management teams; complex‑estate operations; healthcare infrastructure programmes; or specialist consultancies., • Proven ability to lead client‑facing advisory work and to guide senior stakeholders through complex decisions., • Strong technical judgement across smart‑building principles, building systems, BMS and operational data, integration and interoperability., • Demonstrable understanding of smart‑building architecture., • Ability to translate complex needs into clear strategies, requirements, standards, roadmaps and decision support., • Commercial awareness, strong delivery leadership and the confidence to build trusted relationships., • Genuine curiosity about emerging technology, coupled with judgement about where it creates real client value or risk., • Commitment to developing others and creating an inclusive, high‑performing team environment., • Experience leading strategy, requirements, business‑case, assurance or operational‑readiness work across complex estates or programmes., • Experience that connects requirements and strategy through procurement, construction, commissioning, handover and operation is particularly valuable. We are looking for the judgement to challenge technology vendors and project teams on system interoperability, data ownership and access, OT/IT cyber boundaries, commissioning evidence, operational handover and whether intended use cases work after occupation., • Current security clearance, or eligibility to obtain it where required by a commission., • Evidence of growing client relationships, winning work, developing propositions or leading cross‑disciplinary teams. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. #J-18808-Ljbffr

• Full-time Turner & Townsend is a global business of 23k+ people, representing 115 nationalities and working together to deliver extraordinary results. For more than 80 years, we have delivered impactful projects and programmes. Our purpose is to transform performance for a greener, more inclusive and more productive world. We work in partnership with clients, combining local expertise, global capability and outcome‑led thinking to raise the standard of how projects are set up and delivered. This is not a vendor or product role. You will have the chance to influence important client decisions, help turn ambition into delivery and work with specialists across Digital Buildings without being expected to do everything yourself. You will join a fast‑growing team with the scope to develop your expertise, lead initiatives as you grow and help create a team culture where curiosity, collaboration, high standards, care and respect matter. Location: London, Birmingham or Manchester, with flexibility for candidates based in other Turner & Townsend UK offices including Bristol and Leeds. Working pattern: Hybrid. Expect two to three days a week in a Turner & Townsend office, plus client‑office or site attendance where required. UK travel may be required. Appointment: We will appoint at Principal Consultant or Associate Director level, based on your experience, senior client influence, commission leadership, commercial contribution and capability‑building impact. Lead the decisions that shape smarter buildings. Turner & Townsend's Building Intelligence team helps clients turn smart‑building ambition into clear requirements, informed decisions and operational value. We work as the client's representative. We provide independent, solution‑agnostic advice and a client assurance role throughout the project life cycle. We are looking for a senior adviser to lead complex Building Intelligence commissions or major workstreams. You will use technical judgement in building systems, data and integration to guide senior stakeholders through important decisions, while staying connected to delivery so that the value intended at strategy stage is not lost in implementation or operation. You will work across the RIBA Plan of Work, particularly at stages 1‑4 where early strategy, use cases and requirements determine the direction of a project. Our work spans commercial occupier, education and healthcare environments, from significant complex commissions to a portfolio of smaller advisory assignments. • Lead client‑facing strategy, use‑case, requirements, standards, roadmap, investment and assurance work appropriate to the commission., • Advise senior client stakeholders on operational needs, data, integration, interoperability and smart‑building outcomes., • Turn strategic ambition into clear, deliverable client requirements, decision papers, standards and assurance recommendations., • Provide credible challenge to proposed solutions, identifying risks, dependencies and trade‑offs before they affect client outcomes., • Lead workshops, stakeholder engagement and high‑quality client outputs., • Build trusted relationships with clients, designers, contractors, suppliers and Turner & Townsend colleagues., • Grow capability through mentoring, workstream supervision, knowledge sharing and practical methods or guidance., • Contribute to client relationships, extensions, bids and proposition development as part of a collaborative team effort. You will not be accountable for detailed system design, installation design or platform configuration. Your technical authority will lie in helping clients make the right decisions, establish robust requirements and maintain focus on intended outcomes through delivery. • You will lead complex commissions or major workstreams, own quality and senior client confidence, and materially contribute to winning work., • You will lead selected bids and extensions, help manage commission performance, mentor colleagues and raise delivery standards., • You will lead major client relationships, grow the Building Intelligence proposition and pipeline, and influence opportunities beyond individual commissions., • You will build capability and leaders, strengthen cross‑business collaboration, have strong relationships across the industry and bring an entrepreneurial approach to business generation. This role supports more than one route to senior leadership. Depending on the needs of the role and your strengths, you may lead as a subject‑matter expert, a people manager, or by leading a Building Intelligence team or vertical. We are interested in the impact you can make in the role, not a single prescribed management route. We expect leadership through judgement, mentoring, high standards, collaboration, care and respect, whether or not you have formal line‑management responsibility. • Practical smart‑building or complex‑estate project experience, gained in one or more of: client‑side estates or capital‑project teams; main or MEP contractors; smart‑building systems integration; BMS or building‑controls specialists; digital engineering, BIM or information‑management teams; complex‑estate operations; healthcare infrastructure programmes; or specialist consultancies., • Proven ability to lead client‑facing advisory work and to guide senior stakeholders through complex decisions., • Strong technical judgement across smart‑building principles, building systems, BMS and operational data, integration and interoperability., • Demonstrable understanding of smart‑building architecture., • Ability to translate complex needs into clear strategies, requirements, standards, roadmaps and decision support., • Commercial awareness, strong delivery leadership and the confidence to build trusted relationships., • Genuine curiosity about emerging technology, coupled with judgement about where it creates real client value or risk., • Commitment to developing others and creating an inclusive, high‑performing team environment., • Experience leading strategy, requirements, business‑case, assurance or operational‑readiness work across complex estates or programmes., • Experience that connects requirements and strategy through procurement, construction, commissioning, handover and operation is particularly valuable. We are looking for the judgement to challenge technology vendors and project teams on system interoperability, data ownership and access, OT/IT cyber boundaries, commissioning evidence, operational handover and whether intended use cases work after occupation., • Current security clearance, or eligibility to obtain it where required by a commission., • Evidence of growing client relationships, winning work, developing propositions or leading cross‑disciplinary teams. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. #J-18808-Ljbffr

• Full-time Turner & Townsend is a global business of 23k+ people, representing 115 nationalities and working together to deliver extraordinary results. For more than 80 years, we have delivered impactful projects and programmes. Our purpose is to transform performance for a greener, more inclusive and more productive world. We work in partnership with clients, combining local expertise, global capability and outcome‑led thinking to raise the standard of how projects are set up and delivered. This is not a vendor or product role. You will have the chance to influence important client decisions, help turn ambition into delivery and work with specialists across Digital Buildings without being expected to do everything yourself. You will join a fast‑growing team with the scope to develop your expertise, lead initiatives as you grow and help create a team culture where curiosity, collaboration, high standards, care and respect matter. Location: London, Birmingham or Manchester, with flexibility for candidates based in other Turner & Townsend UK offices including Bristol and Leeds. Working pattern: Hybrid. Expect two to three days a week in a Turner & Townsend office, plus client‑office or site attendance where required. UK travel may be required. Appointment: We will appoint at Principal Consultant or Associate Director level, based on your experience, senior client influence, commission leadership, commercial contribution and capability‑building impact. Lead the decisions that shape smarter buildings. Turner & Townsend's Building Intelligence team helps clients turn smart‑building ambition into clear requirements, informed decisions and operational value. We work as the client's representative. We provide independent, solution‑agnostic advice and a client assurance role throughout the project life cycle. We are looking for a senior adviser to lead complex Building Intelligence commissions or major workstreams. You will use technical judgement in building systems, data and integration to guide senior stakeholders through important decisions, while staying connected to delivery so that the value intended at strategy stage is not lost in implementation or operation. You will work across the RIBA Plan of Work, particularly at stages 1‑4 where early strategy, use cases and requirements determine the direction of a project. Our work spans commercial occupier, education and healthcare environments, from significant complex commissions to a portfolio of smaller advisory assignments. • Lead client‑facing strategy, use‑case, requirements, standards, roadmap, investment and assurance work appropriate to the commission., • Advise senior client stakeholders on operational needs, data, integration, interoperability and smart‑building outcomes., • Turn strategic ambition into clear, deliverable client requirements, decision papers, standards and assurance recommendations., • Provide credible challenge to proposed solutions, identifying risks, dependencies and trade‑offs before they affect client outcomes., • Lead workshops, stakeholder engagement and high‑quality client outputs., • Build trusted relationships with clients, designers, contractors, suppliers and Turner & Townsend colleagues., • Grow capability through mentoring, workstream supervision, knowledge sharing and practical methods or guidance., • Contribute to client relationships, extensions, bids and proposition development as part of a collaborative team effort. You will not be accountable for detailed system design, installation design or platform configuration. Your technical authority will lie in helping clients make the right decisions, establish robust requirements and maintain focus on intended outcomes through delivery. • You will lead complex commissions or major workstreams, own quality and senior client confidence, and materially contribute to winning work., • You will lead selected bids and extensions, help manage commission performance, mentor colleagues and raise delivery standards., • You will lead major client relationships, grow the Building Intelligence proposition and pipeline, and influence opportunities beyond individual commissions., • You will build capability and leaders, strengthen cross‑business collaboration, have strong relationships across the industry and bring an entrepreneurial approach to business generation. This role supports more than one route to senior leadership. Depending on the needs of the role and your strengths, you may lead as a subject‑matter expert, a people manager, or by leading a Building Intelligence team or vertical. We are interested in the impact you can make in the role, not a single prescribed management route. We expect leadership through judgement, mentoring, high standards, collaboration, care and respect, whether or not you have formal line‑management responsibility. • Practical smart‑building or complex‑estate project experience, gained in one or more of: client‑side estates or capital‑project teams; main or MEP contractors; smart‑building systems integration; BMS or building‑controls specialists; digital engineering, BIM or information‑management teams; complex‑estate operations; healthcare infrastructure programmes; or specialist consultancies., • Proven ability to lead client‑facing advisory work and to guide senior stakeholders through complex decisions., • Strong technical judgement across smart‑building principles, building systems, BMS and operational data, integration and interoperability., • Demonstrable understanding of smart‑building architecture., • Ability to translate complex needs into clear strategies, requirements, standards, roadmaps and decision support., • Commercial awareness, strong delivery leadership and the confidence to build trusted relationships., • Genuine curiosity about emerging technology, coupled with judgement about where it creates real client value or risk., • Commitment to developing others and creating an inclusive, high‑performing team environment., • Experience leading strategy, requirements, business‑case, assurance or operational‑readiness work across complex estates or programmes., • Experience that connects requirements and strategy through procurement, construction, commissioning, handover and operation is particularly valuable. We are looking for the judgement to challenge technology vendors and project teams on system interoperability, data ownership and access, OT/IT cyber boundaries, commissioning evidence, operational handover and whether intended use cases work after occupation., • Current security clearance, or eligibility to obtain it where required by a commission., • Evidence of growing client relationships, winning work, developing propositions or leading cross‑disciplinary teams. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. #J-18808-Ljbffr

With a solid understanding of digital identity domain, extensive experience of digital transformation, firm knowledge of product management and agile methodologies and architectural and engineering principles, you’ll be an integral part in the delivery of fundamental change for our Public Sector c

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Please download the Job Outline/Person Specification (available under 'Job Attachments') for the full range of tasks and duties associated with this job.

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