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Are you ready to start a new career in AI Engineering? \n \n AI is expected to generate 170 million jobs by 2030 and at present experienced professionals can earn salaries of upwards of £66,000. \n \n In today’s digital world, AI is transforming every aspect of our lives and is at the heart of modern technological advancements. As skills shortages continue to grow, the demand for qualified entry-level professionals is on the rise. \n \n Your journey to a new career in Artificial Intelligence is just 130 hours and three simple steps away. \n \n Newto Training can support you at any stage of your career journey whether you’re new to the industry or looking to exchange your skills, this Artificial Intelligence course is designed to get you job-ready. \n \n Step One: \n \n Study key data methodologies: AI Fundamentals, Python, Working with AI Models, AI Engineering for Developers, Developing AI Applications all alongside real-world project work to harness the power and understanding of these technologies. We also provide two digital badges: CompTIA AI Essentials and CompTIA AI Prompting Essentials. \n \n Step Two: \n \n Study and take your three AI and data certifications: Azure AI Fundamentals, Azure Data Fundamentals, CompTIA Data+ and CompTIA Data AI \n \n Step Three: \n \n Now that you’re qualified for an entry-level AI or data position paying up to £35,000 per year. Our recruitment support team will begin working with you to help secure a role that suits your new qualifications and any other experience you bring. \n \n Course cost - £2295, or, £191.25 per month \n \n We guarantee you will be offered a job upon completion, or we will refund you 100% of your course fees. \n \n No prior industry experience is required - No matter your background, previous studies or work history - if you think you have the soft skills (communication skills, passion) needed then we can help you launch the career you want. \n \n Click ‘Apply Now’ to begin your new career!

VAT Manager | Nottingham | Top 15 Firm | Advisory-Focused Opportunity\n Hybrid Working | Nottingham | £55,000 - £65,000 + Benefits \n I'm working with a Top 15 accountancy and advisory firm to recruit a VAT Manager into their growing Nottingham team. \n This is a fantastic opportunity for an experienced indirect tax professional to join a firm that continues to expand its specialist tax offering, with increasing demand for VAT advisory services and a diverse client portfolio spanning a wide range of sectors. The Opportunity\n Joining an established and growing tax team, you'll play a key role in delivering both compliance and advisory services across a varied client base. \n The role offers an excellent balance of technical VAT work and client-facing responsibilities, making it ideal for someone who enjoys building long-term relationships while getting involved in complex advisory projects. \n You'll have the autonomy to manage your own portfolio, support clients on technically challenging VAT matters, and work closely with senior leadership on strategic projects. The Firm\n This Top 15 firm has built an outstanding reputation for providing high-quality accounting, tax, and business advisory services to companies across the UK and internationally. \n Combining regional strength with international reach, the firm supports businesses of all sizes, from entrepreneurial owner-managed companies through to larger corporate groups and international organisations. \n With continued investment in its tax offering and a strong focus on professional development, the firm offers an excellent environment for ambitious tax professionals looking to further their careers. The Role\n As VAT Manager, you'll oversee a portfolio of clients, providing practical and commercially focused VAT advice while ensuring compliance obligations are met. \n Key responsibilities include: \n\n • Managing a portfolio of VAT clients and acting as their main point of contact\n, • Reviewing VAT returns and ensuring compliance with current legislation\n, • Delivering advisory projects across a range of VAT matters\n, • Advising on partial exemption, land and property transactions, and international VAT issues\n, • Supporting clients with VAT planning and risk management\n, • Managing HMRC enquiries, investigations, and VAT audits\n, • Building and maintaining strong client relationships\n, • Reviewing work completed by junior team members\n, • Mentoring and developing colleagues within the VAT team\n, • Identifying opportunities to expand VAT services across existing clients\nWhat You'll Need\n\n, • ACA, ACCA, CTA or equivalent qualified\n, • Strong VAT / indirect tax experience gained within practice or industry\n, • Excellent technical knowledge of UK VAT legislation\n, • Experience advising on complex VAT matters including property, international VAT, or partial exemption\n, • Proven ability to manage client relationships independently\n, • Strong communication and stakeholder management skills\n, • Commercial mindset with a proactive approach\n, • Experience reviewing work and supporting junior team members\nBenefits\n\n, • Hybrid and flexible working\n, • Competitive salary of £55,000 - £65,000\n, • Strong mix of compliance and advisory work\n, • Clear progression opportunities\n, • Exposure to technically challenging VAT projects\n, • Supportive and collaborative team environment\n, • Ongoing professional development\n, • Opportunity to join a growing tax team within a Top 15 firm\n\n \n \n As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.

Senior Test Engineer \n Location: Bristol, Swansea, Leeds, Nottingham, Newcastle, Oldham (Chadderton), Birmingham(Garretts Green) or Uxbridge. \n Salary: £44,241 per annum (Plus an additional Government Digital and Data Profession allowance (non-pensionable) up to £14,756.) \n Vacancy Type: Permanent,Flexible working, Full-time, Job share, Part-time \n Closing Date: 1 of September 2026 \n The central responsibility of this role is for delivering excellent, scalable automated and manual testing capability and providing overall direction and management of software testing, while ensuring that technology standards are defined and followed to meet users’ needs efficiently and reliably. \n You will perform gap analysis on current testing processes, competencies and capacity and implement plans to remove identified gaps, while keeping abreast of new technology patterns and trends to lead the evolution of test standards, tools, and processes. \n The focus will be on building in quality from the start and testing throughout development phases. \n Joining our department comes with many benefits, including: \n\n • Employer pension contribution of 28.97% of your salary.\n, • 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King’s birthday\n, • Flexible working options where we encourage a great work-life balance.\n\n Job description \n Your responsibilities will include, but aren’t limited to: \n\n • Managing all test processes, including test plans, resources, costs, timescales, test deliverables and traceability.\n, • Coordinating, managing, and communicating the planning of the system and/or acceptance tests within a development or integration project / programme.\n, • Providing authoritative advice and guidance on any aspect of test planning and execution.\n, • Building tests to a standard that allows multiple use.\n, • Serving as coach and mentor to individuals in the service assurance team to ensure that the team is appropriately trained and up to speed regarding methodologies, policies, and tools.\n, • Providing input to the environment requirements, setup, manage, maintain, and ensure test data & environments are available to satisfy project and/or work package test requirements.\n\n Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public. \n For further information on the role, please read the role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process. \n Person specification \n To be successful in this role you will need to have the following experience: \n\n • Experience in testing within a large-scale ICT estate, including integrating new and legacy products.\n, • Experience building test frameworks and detailed knowledge of at least one programming language (we use a range of languages including Java, JavaScript, Groovy and Scala) and awareness of front-end web development (CSS/HTML).\n, • Ability to quickly research and learn new programming tools and techniques, learn by proof of concepts and iteration.\n, • Ability to mentor and coach other QA & testing colleagues.\n\n Additional Information \n\n • Working hours, office attendance and travel requirements\n, • Full time roles consist of 37 hours per week.\n, • Whilst we welcome applications from those looking to work with us on a part time basis, there is a business requirement for the successful candidate to be able to work at least 30 hours per week.\n, • Occasional travel to other offices will be required, which may involve overnight stays.\n, • This role is suitable for hybrid working, which is a non-contractual arrangement where a combination of workplace and home-based working can be accommodated subject to business requirements.\n\n To Apply \n If you feel you are a suitable candidate and would like to work for DVSA, please click apply to be redirected to our website to complete your application.

Deputy General Manager - Family Entertainment Venue \n Nottingham \n up to £33,000 + Bonus + Benefits \n \n Are you ready to take the next step in your leadership career? \n \n We're looking for an ambitious Deputy General Manager to join one of the UK's most exciting growing leisure businesses. This is a fantastic opportunity for someone from a hospitality, leisure or entertainment background who loves leading teams, thrives in a busy environment, and wants to be part of a business where progression is genuinely on the agenda. \n \n Working alongside the General Manager, you'll help shape the culture, drive commercial performance and ensure every guest has an outstanding experience from the moment they walk through the door. \n \n If you enjoy high-energy operations but could do without the late nights, this could be exactly what you're looking for. \n \n The Opportunity \n \n As Deputy General Manager, you'll be the right-hand person to the General Manager, helping to oversee every aspect of the venue's operation. \n \n From leading the team during peak trading periods to coaching managers, driving sales and maintaining exceptional standards, you'll play a key role in the continued success of the business. \n \n Key responsibilities include: \n\n • Supporting the General Manager with the day-to-day running of the venue.\n, • Leading and inspiring a large, diverse team to deliver exceptional service.\n, • Driving operational excellence across the entire customer journey.\n, • Managing labour, productivity and commercial KPIs.\n, • Supporting recruitment, onboarding and ongoing development of the team.\n, • Maintaining outstanding standards of health & safety and compliance.\n, • Taking ownership during busy periods and leading from the front.\n, • Helping create a fun, positive culture where people love coming to work.\n\n \n About You \n \n You'll already have management experience within a busy hospitality or leisure environment and be comfortable balancing people leadership with commercial performance. \n \n We're particularly interested in candidates who have: \n\n • Experience in hospitality, leisure, family entertainment or high-volume customer-facing operations.\n, • A proven track record of leading and developing teams.\n, • Strong organisational skills and the ability to stay calm under pressure.\n, • Commercial awareness and an understanding of how to drive venue performance.\n, • A hands-on management style with a passion for delivering great experiences.\n, • The ambition to progress into a General Manager role in the future.\n\n \n What's in it for You? \n\n • Salary of up to £33,000 plus bonus.\n, • No late-night finishes.\n, • Excellent development and career progression opportunities.\n, • The chance to join a business that is expanding and investing in its people.\n, • A supportive and collaborative leadership team.\n, • A fun, fast-paced environment where every day is different.\n\n \n This is an ideal opportunity for an experienced Assistant Manager, Deputy Manager or Operations Manager who is ready to step into a broader leadership role and build a long-term career with a business that's going places. \n \n Your recruiter for this role is Helen Horton, Account Director at Love Recruitment. To express your interest in this exciting opportunity, please apply directly through the link provided. Helen and Love Recruitment specialise in roles across the fitness and leisure sectors.

Service Engineer (Level & Pressure Instrumentation)£40,000 - £45,000 (OTE 52k) + Training + Progression + Vehicle + Private Healthcare + Door to Door Pay + Overtime + Sick PayNottingham (East Midlands Patch)Are you a Service Engineer or similar with experience in Level or Pressure Instrumentation, looking to join an industry-leading manufacturer that offers full product training from a global leader in measurement technology, along with excellent opportunities for rapid progression into senior positions?On offer is the opportunity to bolster your skillset and knowledge, whilst being provided overtime opportunities, alongside a company vehicle, available for private use, and door to door pay.In this you will be operating with a Midlands- based patch commissioning new equipment, whilst servicing and maintaining existing systems. Another aspect of the role will be advising customers on site and remotely, alongside providing training on the equipment.This company are a global innovator in cutting-edge measurement technology, delivering precise and reliable solutions for level, pressure, and process optimization across a diverse range of industries including oil and gas, pharmaceuticals, and renewables.This role would suit a Service Engineer or similar with Level or Pressure Instrumentation experience looking to join a global manufacturer that provide great benefits and a varied role.The RoleCommissioning, servicing and maintaining level and pressure technologyProviding training and advising customersCovering a Midlands patch (2 hours radius from Leicester)Monday - Friday, 9am - 5pm, 35 hoursThe PersonService EngineerLevel Or Pressure Instrumentation experienceReference Number: BBBH 25958bField Service Engineer, Mobile Engineer, Service Engineer, Commissioning, Instrumentation, Pressure Technology, Level Technology, Leicester, Birmingham, Leicester, Coventry, NorthamptonIf you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV.We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our websiteTPBN1_UKTJ

Customer Services Manager Location: Nottingham – Onsite Salary: £45,000–£50,000 base BENEFITS: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more. At XMA, technology is only part of the story. Our success is built on talented people who are passionate about making a difference for customers, communities, and each other. For over 40 years, we've helped organisations across the UK unlock the power of technology. Today, we're one of the UK's leading independent technology partners, delivering innovative solutions that drive real-world outcomes across the public and private sectors. We believe in empowering our people to grow, challenge themselves, and achieve their ambitions. When you join XMA, you'll be part of a collaborative team where ideas are valued, development is encouraged, and your contribution has a genuine impact. The opportunity We’re looking for an experienced Head of Customer Services to lead, develop and inspire a high-performing customer services function. This is a hands-on leadership role with real operational ownership. You’ll be responsible for ensuring customers receive an excellent and consistent service while making sure the function delivers against agreed service levels and protects the commercial interests of the business. You’ll take ownership of the day-to-day customer service operation, leading the team, managing performance and capacity, resolving escalations and driving improvements to the way the department works. What you’ll be doing You’ll lead, coach and develop the Customer Services team (6-8 people), creating a culture of accountability, ownership and excellent customer service. You’ll maintain control of workloads, ticket queues, backlogs and operational priorities while ensuring agreed service levels are consistently achieved. A key part of the role will be identifying where things can work better. You’ll use operational data and Power BI to understand demand, capacity and risk, while driving continuous improvement through root-cause analysis, process simplification, standardisation and automation. You’ll also: • Take ownership of escalations and service recovery for strategic customers., • Maintain oversight of commercially important issues including credits, invoicing queries, returns and warranties., • Develop the team through training, cross-skilling, succession planning and clear development plans., • Build strong relationships across the wider business to resolve issues and improve customer outcomes., • Lead daily operational reviews, weekly performance meetings and monthly service reporting. What we’re looking for You’ll be an established customer service or customer operations leader who is comfortable combining people leadership with operational delivery. You’ll know how to manage a busy service environment, use KPIs and data to improve performance, and bring structure and control to competing priorities. We’re particularly interested in candidates with: • Significant experience leading a Customer Services, Customer Operations or Service Delivery function., • Strong people leadership, coaching and performance-management experience., • Experience managing high-volume operations, SLAs, workloads and backlogs., • A track record of improving processes and reducing repeat customer demand., • Good commercial awareness, ideally across post-sales processes such as credits, returns, warranties or invoicing., • Confidence using management information and operational data to make decisions., • Strong stakeholder management and communication skills., • Experience with customer service, ERP or ticket-management systems. Experience within a technology, distribution or B2B environment would be particularly valuable, as would experience with Power BI, Halo, Ivanti, Prism or similar platforms. Lean, Six Sigma, ITIL or other Continuous Improvement qualifications would also be advantageous. Inclusion at XMA At XMA, we believe that diverse perspectives, experiences and backgrounds make us stronger. We are committed to creating a workplace where everyone feels respected, valued and empowered to be their authentic selves. We foster an inclusive culture where colleagues can thrive, regardless of age, disability, gender identity, race, ethnicity, religion or belief, sexual orientation, neurodiversity, caring responsibilities, socioeconomic background or any other aspect of their identity. Our goal is to ensure every employee has the opportunity to grow, contribute and succeed in an environment built on fairness, respect and belonging. We know that creating an inclusive workplace is an ongoing journey, and we are committed to listening, learning and taking meaningful action to ensure all our people can achieve their full potential. Disability Confident Leader Government's Disability Confident scheme. This reflects our commitment to removing barriers and ensuring disabled people have equal opportunities to join, develop and progress within our organisation. As part of this commitment, we operate a Guaranteed Interview Scheme, offering an interview to candidates with a disability who meet the essential criteria for the role. We will always consider reasonable adjustments throughout the recruitment process and during employment to ensure candidates and colleagues can fully participate and perform at their best. If you require any adjustments during the application or interview process, please contact us at hr@xma.co.uk, and we will be happy to support you. Keywords: customer services manager, customer services team leader, head of customer service, customer operations

Business Development Manager Nottingham based/hybrid working Upperton Pharma Solutions is a Nottingham-based CDMO that specialises in the development and manufacture of pharmaceutical products, providing a complete service from early-stage feasibility to GMP clinical manufacture. Formulations cover a range of delivery routes, typically including oral (tablets & capsules), nasal and inhaled. Continued growth and investment in the business have led to the creation of exciting new job opportunities in our development and manufacturing headquarters in Beeston, Nottingham. Upperton Pharma Solutions is undergoing a period of significant expansion to meet international customer demand and offer a comprehensive drug development portfolio, so now is a great time to join our team. This role will be based on deep market understanding and customer insights, ensuring sales activities, marketing and communication strategies are delivered to a defined strategy . Developing and building a robust a pipeline by identifying and securing new customers resulting from direct interactions with pharma and biotech companies is key for this role. Furthermore, an ability to understand and succinctly articulate a customers technical challenges with our technical experts to build a tailored solution is considered a critical aspect of the role. Main duties and responsibilities: Accountable for achieving ambitious sales targets for new business. Responsible for the entire business development process from lead generation to contract close. Development of a comprehensive business development strategy ensuring sales target are delivered Ensuring Salesforce data is kept up to date and accurate To quickly learn Uppertons technical capabilities and clearly articulate to clients at all levels Build a strong relationship with Upperton SME in order to effectively deliver scientific solutions to our partners Responsible for Business intelligence- understand and monitor the competitive landscape within the CDMO sector Travelling for face-to-face client meetings, conferences and seminars will be an essential part of the role. Aid and support the creation of proposals in alignment with Uppertons proposal team Work closely with Project Management colleagues to monitor project progression and identify potential up-sell and/or cross-sell opportunities. Essential skills and experience: A suitable level of scientific understanding of the drug product development process. Experience in the field of dosage form development with a successful track record in selling development programs that range from early feasibility through to dosage form development and clinical manufacture or related industry experience. Excellent, up to date knowledge of the marketplace, clients, and competitors Ability to understand the commercial and scientific aspects of drug product development across a broad range of dosage forms Excellent interpersonal, communication and presentation skills Proficient in the use of customer management software What you will get in return We offer employees not only a competitive salary but also an excellent suite of benefits including: 30 days holiday and your birthday off! Company contributory pension package Life insurance Upperton Rewards discount platform through reward gateway Private Medical Insurance through Vitality Internal and external training courses and professional development support Free onsite car parking We know it is the little things that make every day special, so we also organise employee events for you to attend throughout the year, like our annual Christmas party, summer party and charity fund raising events. TPBN1_UKTJ

The role of the product designer can cover every aspect of a design from early concept sketches through to the final product including its packaging, allowing you to build several design skills through project work.

Reporting to the Development & Sponsorship Manager, the Fundraising and Development Officer will support every aspect of Nottingham PlayHouse’s fundraising programme. Nottingham PlayHouse is seeking an organised, enthusiastic and relationship-focused Fundraising and Development Officer to join our

Job title: Customer Services Representative Location: Nottingham Salary: £25,000 p/a Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Employee of the Quarter, Employee Referral program and many more. Enjoy helping customers and solving problems? Join us as a Customer Services Representative in Nottingham, where you'll handle customer queries, resolve order issues, manage returns, and ensure every customer receives outstanding service. At XMA, technology is only part of the story. Our success is built on talented people who are passionate about making a difference for customers, communities, and each other. For over 40 years, we've helped organisations across the UK unlock the power of technology. Today, we're one of the UK's leading independent technology partners, delivering innovative solutions that drive real-world outcomes across the public and private sectors. We believe in empowering our people to grow, challenge themselves, and achieve their ambitions. When you join us, you'll be part of a collaborative team where ideas are valued, development is encouraged, and your contribution has a genuine impact. Together, we turn ambition into achievement. What you’ll be doing: Customer Service Representative Managing customer queries and complaints from initial contact through to resolution. Investigating order, delivery, and service issues involving internal teams and third-party suppliers. Processing credit notes, replacement orders, and goodwill requests. Arranging and monitoring customer returns. Tracking lost or damaged shipments and escalating claims where required. Maintaining accurate records through call logging and documentation systems. Working to service level agreements (SLAs) and company standards. Building positive relationships with customers and colleagues across the business What we’re looking for: Customer Service Representative Experience in a customer service or customer-facing role (minimum 1 year preferred) Strong communication and telephone skills A customer-first mindset with excellent problem-solving abilities Ability to manage multiple tasks and meet deadlines Confidence working with people at all levels of the organisation Good IT skills and attention to detail GCSE English (Grade C/4 or above) or equivalent Inclusion We believe that diverse perspectives, experiences and backgrounds make us stronger. We are committed to creating a workplace where everyone feels respected, valued and empowered to be their authentic selves. We foster an inclusive culture where colleagues can thrive, regardless of age, disability, gender identity, race, ethnicity, religion or belief, sexual orientation, neurodiversity, caring responsibilities, socioeconomic background or any other aspect of their identity. Our goal is to ensure every employee has the opportunity to grow, contribute and succeed in an environment built on fairness, respect and belonging. We know that creating an inclusive workplace is an ongoing journey, and we are committed to listening, learning and taking meaningful action to ensure all our people can achieve their full potential. Disability Confident Leader Government's Disability Confident scheme. This reflects our commitment to removing barriers and ensuring disabled people have equal opportunities to join, develop and progress within our organisation. As part of this commitment, we operate a Guaranteed Interview Scheme, offering an interview to candidates with a disability who meet the essential criteria for the role. We will always consider reasonable adjustments throughout the recruitment process and during employment to ensure candidates and colleagues can fully participate and perform at their best. If you require any adjustments during the application or interview process, please contact us at (url removed), and we will be happy to support you. Keywords: Customer service representative, customer support, queries, resolution, Advisor, customer experience

Senior Test Engineer Location: Bristol, Swansea, Leeds, Nottingham, Newcastle, Oldham (Chadderton), Birmingham(Garretts Green) or Uxbridge. Salary: £44,241 per annum (Plus an additional Government Digital and Data Profession allowance (non-pensionable) up to £14,756.) Vacancy Type: Permanent,Flexible working, Full-time, Job share, Part-time Closing Date: 1st of September 2026 The central responsibility of this role is for delivering excellent, scalable automated and manual testing capability and providing overall direction and management of software testing, while ensuring that technology standards are defined and followed to meet users’ needs efficiently and reliably. You will perform gap analysis on current testing processes, competencies and capacity and implement plans to remove identified gaps, while keeping abreast of new technology patterns and trends to lead the evolution of test standards, tools, and processes. The focus will be on building in quality from the start and testing throughout development phases. Joining our department comes with many benefits, including: Employer pension contribution of 28.97% of your salary. 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King’s birthday Flexible working options where we encourage a great work-life balance. Job description Your responsibilities will include, but aren’t limited to: 1. Managing all test processes, including test plans, resources, costs, timescales, test deliverables and traceability. 2. Coordinating, managing, and communicating the planning of the system and/or acceptance tests within a development or integration project / programme. 3. Providing authoritative advice and guidance on any aspect of test planning and execution. 4. Building tests to a standard that allows multiple use. 5. Serving as coach and mentor to individuals in the service assurance team to ensure that the team is appropriately trained and up to speed regarding methodologies, policies, and tools. 6. Providing input to the environment requirements, setup, manage, maintain, and ensure test data & environments are available to satisfy project and/or work package test requirements. Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public. For further information on the role, please read the role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process. Person specification To be successful in this role you will need to have the following experience: 1. Experience in testing within a large-scale ICT estate, including integrating new and legacy products. 2. Experience building test frameworks and detailed knowledge of at least one programming language (we use a range of languages including Java, JavaScript, Groovy and Scala) and awareness of front-end web development (CSS/HTML). 3. Ability to quickly research and learn new programming tools and techniques, learn by proof of concepts and iteration. 4. Ability to mentor and coach other QA & testing colleagues. Additional Information Working hours, office attendance and travel requirements Full time roles consist of 37 hours per week. Whilst we welcome applications from those looking to work with us on a part time basis, there is a business requirement for the successful candidate to be able to work at least 30 hours per week. Occasional travel to other offices will be required, which may involve overnight stays. This role is suitable for hybrid working, which is a non-contractual arrangement where a combination of workplace and home-based working can be accommodated subject to business requirements. To Apply If you feel you are a suitable candidate and would like to work for DVSA, please click apply to be redirected to our website to complete your application

JOB TITLE: Product Administrator SALARY: £25,000 - £30,000 depending on experience LOCATION: Nottingham SETTING: Office based with two days a week working from home BENEFITS: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Employee of the Quarter, Employee Referral program and many more. Do you thrive off detail and enjoy collaborating with internal stakeholders? Do you have experience with data input and enjoy looking out for discrepancies and mistakes? If so, we may have the role for you! At XMA, technology is only part of the story. Our success is built on talented people who are passionate about making a difference for customers, communities, and each other. For over 40 years, we've helped organisations across the UK unlock the power of technology. Today, we're one of the UK's leading independent technology partners, delivering innovative solutions that drive real-world outcomes across the public and private sectors. We believe in empowering our people to grow, challenge themselves, and achieve their ambitions. When you join us, you'll be part of a collaborative team where ideas are valued, development is encouraged, and your contribution has a genuine impact. Together, we turn ambition into achievement. We currently have an exciting opportunity for a Product Administrator based in our Nottingham office. This role involves the administration of policies relating to product set-up and management within our systems. This will include data management, working with spreadsheets and completing assigned tasks. JOB SPECIFICATION: Product Administrator As part of the central product team, the Product Administrator plays a key role in supporting the set-up, management and organisation of product data within our business systems. Key to the role’s success is ensuring that all product information is accurate, up to date and consistent. This is important to ensure that products are available in our systems when we quote for and process customer orders. You will work closely with other internal teams to ensure we capture all the necessary product information for a seamless process from product set-up through to quotation, order and invoice. In addition, product master data will be maintained to a high standard to ensure accurate and detailed BI, helping to inform and support decision-making across the business. REQUIREMENTS: Product Administrator The ideal candidate will have the following experience and skills: Experience of data management in any sector. Strong attention to detail. Strong Excel knowledge and the ability to learn new systems quickly. Keywords: Data, Taxonomy, Product Discovery, Sales Channels, Product Data, Data Management, Spreadsheets, Administrator, Data Input Inclusion We believe that diverse perspectives, experiences and backgrounds make us stronger. We are committed to creating a workplace where everyone feels respected, valued and empowered to be their authentic selves. We foster an inclusive culture where colleagues can thrive, regardless of age, disability, gender identity, race, ethnicity, religion or belief, sexual orientation, neurodiversity, caring responsibilities, socioeconomic background or any other aspect of their identity. Our goal is to ensure every employee has the opportunity to grow, contribute and succeed in an environment built on fairness, respect and belonging. We know that creating an inclusive workplace is an ongoing journey, and we are committed to listening, learning and taking meaningful action to ensure all our people can achieve their full potential. Disability Confident Leader We work under the Government's Disability Confident scheme. This reflects our commitment to removing barriers and ensuring disabled people have equal opportunities to join, develop and progress within our organisation. As part of this commitment, we operate a Guaranteed Interview Scheme, offering an interview to candidates with a disability who meet the essential criteria for the role. We will always consider reasonable adjustments throughout the recruitment process and during employment to ensure candidates and colleagues can fully participate and perform at their best. If you require any adjustments during the application or interview process, please contact us at , and we will be happy to support you

Customer Services Manager Location: Nottingham – onsite Salary: £45,000–£50,000 base Benefits: Private healthcare, pension, 25 days’ holiday rising to 30 days over five years, group life insurance, income protection, gym discounts, Employee of the Quarter awards, employee referral programme and many more. At XMA, technology is only part of the story. Our success is built on talented people who are passionate about making a difference for customers, communities and each other. For over 40 years, we have helped organisations across the UK unlock the power of technology. Today, we are one of the UK’s leading independent technology partners, delivering innovative solutions that drive real-world outcomes across the public and private sectors. We empower our people to grow, challenge themselves and achieve their ambitions. You will join a collaborative team where ideas are valued, development is encouraged and your contribution has a genuine impact. The opportunity We are looking for an experienced Customer Services Manager to lead, develop and inspire a high-performing customer services function. This is a hands-on leadership role with real operational ownership. You will be responsible for ensuring customers receive an excellent and consistent service while making sure the function achieves agreed service levels and protects the commercial interests of the business. You will take ownership of the day-to-day customer service operation, leading the team, managing performance and capacity, resolving escalations and improving how the department works. What you’ll be doing You will lead, coach and develop a Customer Services team of six to eight people, creating a culture of accountability, ownership and excellent customer service. You will maintain control of workloads, ticket queues, backlogs and operational priorities while ensuring agreed service levels are consistently achieved. A key part of the role will be identifying opportunities for improvement. You will use operational data and Power BI to understand demand, capacity and risk, while driving continuous improvement through root-cause analysis, process simplification, standardisation and automation. You will also: Take ownership of escalations and service recovery for strategic customers. Maintain oversight of commercially important issues, including credits, invoicing queries, returns and warranties. Develop the team through training, cross-skilling, succession planning and clear development plans. Build strong relationships across the wider business to resolve issues and improve customer outcomes. Lead daily operational reviews, weekly performance meetings and monthly service reporting. What we’re looking for You will be an established customer service or customer operations leader who is comfortable combining people leadership with operational delivery. You will know how to manage a busy service environment, use KPIs and data to improve performance, and bring structure and control to competing priorities. We are particularly interested in candidates with: Significant experience leading a customer services, customer operations or service delivery function. Strong people leadership, coaching and performance management experience. Experience managing high-volume operations, SLAs, workloads and backlogs. A track record of improving processes and reducing repeat customer demand. Good commercial awareness, ideally across post-sales processes such as credits, returns, warranties or invoicing. Confidence using management information and operational data to make decisions. Strong stakeholder management and communication skills. Experience using customer service, ERP or ticket-management systems. Experience within a technology, distribution or B2B environment would be particularly valuable, as would experience using Power BI, Halo, Ivanti, Prism or similar platforms. Lean, Six Sigma, ITIL or other continuous improvement qualifications would also be advantageous. Inclusion and belonging We believe diverse perspectives, experiences and backgrounds make us stronger. We are committed to creating a workplace where everyone feels respected, valued and empowered to be their authentic self. We foster an inclusive culture where colleagues can thrive regardless of age, disability, gender identity, race, ethnicity, religion or belief, sexual orientation, neurodiversity, caring responsibilities, socioeconomic background or any other aspect of their identity. Our goal is to ensure every employee has the opportunity to grow, contribute and succeed in an environment built on fairness, respect and belonging. Creating an inclusive workplace is an ongoing journey, and we remain committed to listening, learning and taking meaningful action so that all our people can achieve their full potential. Disability Confident Leader We are proud to be a Disability Confident Leader as part of the Government’s Disability Confident scheme. This reflects our commitment to removing barriers and ensuring disabled people have equal opportunities to join, develop and progress within our organisation. As part of this commitment, we operate a Guaranteed Interview Scheme, offering an interview to candidates with a disability who meet the essential criteria for the role. We will always consider reasonable adjustments throughout the recruitment process and during employment, ensuring candidates and colleagues can participate fully and perform at their best. If you require an adjustment during the application or interview process, please contact our recruitment team using the details provided on the application page. Keywords: customer services manager, customer services team leader, head of customer service, customer operations

Aspect Housing is a growing provider of exempt supported accommodation across Birmingham.

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