Atlanta
Job DescriptionDescription: About Rise Rise Neurorehab Institute is a future-forward nonprofit neurorehab organization committed to identifying and removing the barriers that prevent individuals from receiving the post-acute care they need and deserve, all while helping to regain function, reignite courage, and rekindle hope after neurological injury or illness. Rise is building a new model of neurological care in Georgia. Opening in Sandy Springs, GA in Winter 2027, our initial multi-disciplinary outpatient facility is only the beginning. Rise is also developing a comprehensive, state-of-the-art neurorehabilitation residential facility — a multi-acre campus designed to unite rehabilitation medicine and therapies with similar-missioned community organizations in a way that has never existed in our region. This future home will offer 75+ beds for specialized residential rehabilitation, comprehensive care from rehab experts, cutting-edge technology and innovation, and community programs that provide a complete continuum of post-acute care for individuals and families throughout their recovery journey. The people who join us now will help shape our programs, our culture, and the experience of every patient and family we serve — not just at our opening location, but as we grow toward this larger vision. Why Join Our Team At Rise, you'll help redefine what's possible for people living with neurological injuries. Our collaborative, mission-driven team delivers evidence-based, patient-centered care that empowers individuals to regain their independence, reconnect with their communities, and improve their quality of life. We're building a first-of-its-kind model of neurorehabilitation where innovation, compassion, education, and teamwork come together to close critical gaps in care and create a stronger path forward for patients and families. Every day, you'll have the opportunity to make a lasting impact while helping shape the future of neurological rehabilitation. Here's what that means for you: • A Comprehensive Care Model — Work within an integrated, interdisciplinary team delivering whole-person, outcomes-driven rehabilitation alongside top clinical experts., • A Culture of Excellence — Grow your expertise through advanced training, mentorship, and professional development as you build your career in post-acute rehabilitation., • Value and Recognition — Your contributions are recognized, your voice influences decisions, and your impact is celebrated., • An Inclusive Workplace — Thrive in a collaborative environment where diverse perspectives are embraced. Benefits That Support You We invest in the people who make exceptional outcomes possible. Our team enjoys a comprehensive and competitive benefits package designed to support your health, financial well-being, and work-life balance at every stage of your career, including: • Medical, dental, and vision insurance options, plus employer-paid basic life and disability insurance, • Employer-sponsored 403(b) retirement plan with employer match, plus FSA/HSA account options, • Professional development support and Operational Leadership opportunities, • Generous paid time off, including paid holidays, and parental, personal, and bereavement leave, • An employee recognition program that celebrates your contributions and impact, • Wellness and self-care resources, including access to the building’s on-site fitness center Case Manager As a Case Manager at Rise Neurorehab Institute, you’ll provide comprehensive care coordination services for individuals recovering from brain injury, spinal cord injury, stroke, and other complex neurological conditions — working with both pediatric (age 8+) and adult patients. You’ll serve as the central point of contact for patients and families throughout their care journey, coordinating insurance authorization, discharge planning, and community resource connections across our medical, psychology, and therapy service lines. This is your opportunity to help patients navigate a complex healthcare system with confidence within a founding, mission-driven organization — and to help shape what comprehensive, coordinated care looks like in Georgia for years to come. Schedule Full-Time Location: 6190 Powers Ferry Rd, STE 320, Atlanta, GA 30339 Requirements: Job Responsibilities • Facilitate orientation for persons served and families regarding available services and the care coordination process at the start of care., • Serve as an identified point of contact for persons served, families, and the interdisciplinary team throughout the care coordination process., • Provide patient and family/caregiver education regarding care coordination processes, available resources, and navigation of services, tailored to the learner's needs and abilities., • Document care coordination activities, communications, and referrals in accordance with organizational standards., • Communicate with external case managers, physicians, and/or payors to update on patient medical progress and produce letters of medical necessity for insurance re-certification and to determine proper level of care., • Gather and communicate relevant financial and authorization information to the interdisciplinary team to support intake, service planning, and discharge decision-making., • Facilitate discharge/transition planning by ensuring arrangements are completed, and communicating and coordinating recommendations with all appropriate parties, including the treating team, person served, family/support system, and referring or receiving care providers., • Identify patient/family need for services from ancillary clinicians and provide follow-up and referral as necessary., • Help facilitate community re-entry and assist clients/caregivers in locating community-based resources., • Coordinate insurance approval and ordering logistics, and the transmission and tracking of physician orders to outside suppliers and vendors, for equipment prescribed by the treating clinician., • Provide ongoing support after discharge by connecting patients and families to appropriate community resources and facilitating access to financial, psychosocial, and healthcare navigation assistance as needs arise., • Stay current on care coordination practices, payer requirements, and community resources, integrating evidence-informed approaches into care coordination activities., • Collaborate with the physician and interdisciplinary team to coordinate comprehensive, patient-centered care., • Assist in orienting newly hired staff to facility procedures and care coordination protocols as needed., • Supports Rise's ongoing pursuit of CARF accreditation by maintaining compliance with organizational policies, procedures, and quality standards. Knowledge, Skills, and Abilities • Strong critical thinking and sound judgment, with the ability to effectively prioritize, organize, and manage work assignments and care coordination activities., • Excellent interpersonal and communication skills, with the ability to collaborate effectively across an interdisciplinary team., • A collaborative, solutions-oriented approach to problem-solving and conflict resolution., • Proficiency with clinical documentation systems and electronic health records., • Knowledge of Rise's service lines, rehabilitation program structure, and neurological diagnoses commonly encountered in neurorehabilitation, sufficient to coordinate care and resource planning across medical, psychology, and therapy disciplines., • Ability to serve as an identified point of contact for persons served and their families throughout the care coordination process, from orientation to services through discharge transition., • Knowledge of insurance authorization processes, benefit verification, and payer requirements relevant to coordinating patient access to services., • Ability to facilitate discharge/transition planning, including coordinating arrangements and communicating recommendations to all appropriate parties., • Knowledge of community-based resources and support services relevant to the needs of persons served and their families., • Commitment to ongoing professional growth and skills relevant to care coordination., • Knowledge of age-specific patient care needs across the lifespan, from pediatric to geriatric populations., • Willingness to adapt to changing work demands and environments. Physical Demands • Occasional movement about the clinic and administrative areas throughout the workday., • May lift a negligible weight frequently and up to 10 lbs occasionally (e.g., files, office supplies)., • Repetitive hand, wrist, and upper extremity movements during computer use, documentation, and administrative tasks., • Ability to sit for extended periods during documentation, administrative tasks, and meetings., • Visual acuity sufficient to read insurance and authorization documentation, clinical records for coordination purposes, and computer/equipment displays., • Hearing sufficient to communicate effectively with patients, families, and team members, and to monitor facility alerts. Rise is committed to providing reasonable accommodations to qualified individuals with disabilities. Required Education: • Bachelor's degree in social work, nursing, healthcare administration, or a related field required., • Master's degree in social work (MSW) or nursing (MSN) preferred. Required Licensure / Certification: • Certified Case Manager (CCM) through the Commission for Case Manager Certification (CCMC), OR an active, unrestricted Georgia RN or LCSW license with demonstrated case management experience accepted in lieu of CCM., • BLS certification (active within two (2) weeks of hire and maintained annually). Preferred Qualifications: • Two (2) years recent case management experience., • Experience with complex neurological populations (Brain Injury, Spinal Cord Injury, Stroke)., • Experience with pediatric populations (ages 8+)., • Familiarity with insurance prior authorization, benefit verification, and payer coverage criteria for outpatient rehabilitation services., • Experience with Medicaid waiver programs, Georgia community resources, and disability-related funding sources. This description reflects the general nature and scope of responsibilities associated with this role. It is not intended to serve as a comprehensive list of every duty, task, or expectation associated with the position. Rise Neurorehab Institute is an Equal Opportunity Employer. All employment decisions are made without regard to race, color, religion, sex, age, national origin, disability, genetic information, veteran status, gender identity or expression, sexual orientation, marital status, pregnancy or related medical conditions, or any other characteristic protected by applicable federal, state, or local law.