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Job Description About Child Mind Institute We're dedicated to transforming the lives of children and families struggling with mental health and learning disorders by giving them the help they need. We've become the leading independent nonprofit in children's mental health by providing gold-standard evidence-based care, delivering educational resources to millions of families each year, training educators in underserved communities, and developing tomorrow's breakthrough treatments. Position Details: As part of the Research, Strategic Data Initiatives team, you will report to Project Manager, MoBI. You will use a range of laboratory methods across projects, including functional and structural magnetic resonance imaging (MRI), electrophysiology (EEG), physiological measures (e.g., actigraphy, heart rate, respiration), computer-based tasks, eye-tracking, and ecological assessments. This is an exempt, full-time, hybrid position located in our NYC headquarters office or other relevant location. This position requires a minimum of four (4) days per week in the office, on a schedule determined by your supervisor. The in-office requirement and schedule are subject to change based on the needs of the program and the organization. You Will: General-purpose programming support for scientific and clinical projects, with a focus on data handling and analysis. Implement and update quality data assurance and curation protocols. Test, evaluate, and help to revise data processing / feature generation protocols. Support the maintenance and revision of multimodal databases. Collaborate with scientific literature review. Attend and present at team meetings. Contribute to peer-reviewed manuscript submissions for publication. Help collect imaging, physiological, and behavioral data for assigned studiess You Have: Bachelor's Level degree in Cognitive Science, Neuroscience, Biomedical Engineering, or other related field or equivalent combination of education and experience. 2+ years of clinical and/or research experience. Proficiency in one or more programming languages (e.g., Matlab, R and/or python). #LI-hybrid Our Benefits Our great compensation package and benefits include medical insurance, 401(k), paid parental leave, dependent care, discounted tickets and entertainment perks programs. For more information about our benefits, please visit our employee benefits website. Pay Range The salary range for the position is posted. Factors such as candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations affect the salary offered within this range. In addition, this salary may be subject to a geographic adjustment (according to a specific city and state and depending on the role), if an authorization is granted to work outside of the location listed in this posting. EEO Disclaimer Child Mind Institute is committed to fostering an inclusive and equitable workplace where all individuals are treated with respect and dignity. We are proud to be an equal opportunity employer and prohibit discrimination and harassment of any kind. We provide equal employment opportunities to all employees and applicants for employment, regardless of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender identity, gender expression, age, national origin, ancestry, citizenship status, marital status, military or veteran status, physical or mental disability, genetic information, medical condition, or any other characteristic protected by applicable federal, state, or local laws. In compliance with California law, we also prohibit discrimination based on reproductive health decision-making, status as a victim of domestic violence, sexual assault, or stalking, or any other category protected by the California Fair Employment and Housing Act (FEHA). In New York, we extend this prohibition to include status as a victim of domestic violence, familial status, or any other characteristic protected by the New York State Human Rights Law (NYSHRL). Child Mind Institute is dedicated to ensuring accessibility and reasonable accommodations for individuals with disabilities or medical conditions. If you require an accommodation to participate in the application process or perform your job, please contact our HR Department at hr@childmind.org This policy applies to all aspects of employment, including recruitment, hiring, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits, and training.

Job Description Job Title: Vice President, Supportive Housing Reports to: Chief Program Officer Status: Full-time Classification: Exempt Job Location: Multi-Site (Manhattan) Work Schedule: Mon – Fri; 9 am to 5 pm; Hours may vary and include on-call responsibilities. Lantern staff may be asked to change work schedule and hours depending on the operational needs of the site and the agency. Objective Lantern Community Services is seeking a Vice President to oversee a portfolio of Supportive Housing sites. Responsibilities include supervision of Program Directors and the overall support of site staff to ensure best practices in social service delivery to tenants, while ensuring contract compliance with funders. The Vice President supports each site in collaboration with property management to ensure proper maintenance, and partners with the leasing and compliance teams on property administration efforts. The Vice President utilizes clinical and management experience to assist with the development and implementation of staff training activities, reports to the Chief Program Officer, and serves as an active member of the Senior Management Team and Lantern's trusted leadership team. Program Management • Manage and oversee assigned supportive housing programs, including active participation in planning, implementation, and evaluation., • Lead the development, implementation, and management of all program, contract, and organizational dashboards and deliverables., • Through supervision, coaching, and development, ensure that Program Directors execute a client-centered, harm reduction approach in site leadership., • Promote and champion creative programming and engagement strategies across assigned sites., • Manage the reporting of serious incidents to the Executive Team and Incident Review Committee (IRC), as necessary. Contract Management • Ensure programs deliver services in compliance with audit standards, approved scopes of work, and within approved budgets., • Maintain contract budgets in collaboration with Program Directors; work closely with the fiscal team to review and adjust budgets monthly and as needed., • Provide active management of building budgets in conjunction with Program Directors to ensure spending is on track., • Oversee program monitoring, auditing, and compliance review of contract concerns or violations., • Develop and implement review tools and reporting mechanisms to ensure program compliance., • Assist with internal system-wide periodic compliance reviews in response to internal or external requests., • Work with the Executive Team to exercise proper oversight of relevant contracts, including expiration dates, outcomes, expectations, and funder correspondence., • Participate in periodic, systematic reviews of program manuals and updates in alignment with the organization's changing needs and evaluative or accrediting body standards. Policies and Procedures Management • Serve as a critical Senior Team member to ensure all policies and procedures capture a complete view of activities and processes within and across the organization., • Monitor programmatic changes and suggest updates to policies and procedures to reflect operational changes., • Educate program staff on the format and content required for effective policy and procedure development., • Ensure staff meet all regulatory requirements and comply with best practices, professional standards, and internal policies and procedures. Staff Training and Development • Work closely with Executive Staff to coordinate staff development and training opportunities at sites, including overseeing annual scheduling and maintaining an annual training budget., • Serve as a member of the Training Committee; assist in the analysis of training needs and collaborate to develop new or improve existing training programs., • Ensure staff compliance with all Lantern human resources policies, completion of orientation for new hires, and assist Program Directors with performance management in conjunction with Senior Counsel and the Human Resources department. Compliance and Quality Assurance • Working closely with the Compliance and Quality Assurance teams, support and supervise assigned sites in maintaining compliance with funder and program requirements., • Monitor and ensure programs meet goals, benchmarks, and staffing patterns., • Utilize data to maintain and improve program quality, while developing and empowering site-based leadership to do the same. Required Education and Experience • LMSW/LCSW from an accredited school is required; SIFI is preferred, and/or willingness to pursue SIFI., • Minimum of 12 years of progressively responsible supportive housing experience in NYC, with at least 5+ years in a Program Director capacity in a supportive housing setting – managing government-agency contracts with DOHMH, OMH, HASA, HRA, etc., • Demonstrated experience in program supervision, clinical oversight, outcome measurement, and fiscal management., • Demonstrated expertise and success in developing and monitoring programmatic work and creating metrics to measure outcomes., • Experience managing relationships with property management partners., • Excellent writing and people skills, with an ability to partner with a dynamic leadership team., • Personal qualities of integrity, credibility, and commitment to the mission of Lantern Community Services., • Flexible and able to multitask – can work within an ambiguous, fast-moving environment, while also driving toward clarity and solutions; demonstrated resourcefulness in setting priorities and guiding investment in people and systems., • Experience working with evidence-based models, specifically Motivational Interviewing, preferred., • Must adhere to person-centered, harm reduction models. Preferred Experience • Experience working with families, young adults aging out of foster care, as well as single adults, is highly desired., • Experience working as part of, or managing, a multi-disciplinary team (including primary health and psychiatric providers) is highly desired., • Experience as a Case Manager in supportive housing, intensive case management, etc., prior to obtaining supervisory roles., • Experience working with those with chronic health and mental health concerns and substance use, as well as those who have experienced chronic homelessness, is preferred. Work Environment: This position operates in both office and field settings. The role requires frequent travel to supportive housing sites and other locations throughout New York City as needed. Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, climb stairs, and/or kneel. Occasionally, the employee may lift and/or move up to 10 pounds. Note: Lantern Community Services provides equal employment opportunities to all employees and applicants for employment. Lantern values the diversity of our clients, staff, Board of Directors, and partners. By bringing diverse individuals and viewpoints together, we create more vibrant, healthy, and just communities. Lantern welcomes individuals of all backgrounds and experiences regardless of race, ethnicity, national origin, color, sex, sexual orientation, gender identity or expression, age, marital status, political belief, pregnancy, religion, immigration status, veteran status, class, creed, mental or physical disability, and any other characteristic protected by federal, state, and local law.

Job Description The salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills, and expertise. Join UP! We are lighting the path home, one person at a time. About Urban Pathways Since 1975, Urban Pathways has engaged New York City’s most vulnerable residents, people on the streets or in areas unfit for human habitation, “lighting the path home, one person at a time.” Urban Pathways is a catalyst for transformative change in the lives of unhoused adults, empowering them to discover their inherent strengths and abilities. We provide essential support and foster an environment where individuals can redefine their narratives and become their best selves. Job Summary Reporting to the Director of Social Services/Social Services Supervisor, the Case Aide works closely with the social services team to support the provision of case management services for assigned clients. The Case Aide will be an active listener and provide high quality customer service and respond by exhibiting cross-cultural awareness with the ability to promote and contribute to an equitable and inclusive anti-racist organizational culture and environment. Key Responsibilities & Essential Functions Program/Facilities • Conducts client intakes and updates information in client database system(s)., • Screens clients for referral and case management services., • Screens client arrivals to identify immediate needs, provides services and/or makes appropriate referrals as necessary., • Organizes, maintains and prepares client charts for intake and discharge., • Handles caseload in the absence of the Case Manager as mandated by program., • Conducts homeless outreach and assesses client needs., • Documents client activities and updates client information in database system(s)., • Escorts clients to all appointments, as needed, including but not limited to:, • Medical, housing, and entitlement appointments., • Daily respite sites as mandated by program., • Performs front-desk duties including answering phones, screening visitors, maintaining logbook, and mail distribution., • Assists in monitoring client medication as required., • Facilitates client groups as needed., • Organizes and distributes clothing donations to clients as mandated by program., • Conducts unit inspections as mandated by program. Administrative • Completes andsubmitsall necessary documentation and reports accuratelyin a timely mannerand as required by Urban Pathways, regulatory and funding agencypoliciesand procedures. Community Relations • Represent Urban Pathways and respond to inquiries as needed., • Develops andmaintainsrelationships with community services and resources. Communication • Communicates verbally and in writing in a professional manner at all times., • Attendsstaff meetings,trainings, and supervisory sessions, asrequired., • Responds to all communications including telephone,emailand other oral and written inquiriesin a timely manner. Performs all other duties as assigned and as required. Qualifications, Education & Experience • High school diploma or GED required. Associate’s degree preferred., • Experience with persons experiencing homeless, mentally health challenges and substance abuse population preferred. Skills & Competencies • Computer skills and knowledge of Microsoft Office (e.g. Word, Outlook, etc.)., • Good written and verbal communication skills., • Foreign languages a plus. Other • Required to work a flexible schedule including weekends, holidays, and evenings. Licenses • Valid driver’s license with clean driving record a plus. Capabilities • All programs require field work, home visits, client escorts, and use of public transportation., • Ability to sit, stand, walk, bend, stoop, push, pull, lift (up to 25 lbs.), type, write, read, speak, see, and hear. Urban Pathways offers a comprehensive benefits package designed to support the well-being and professional growth of our employees. These benefits include: • Healthcare Coverage: Medical, dental, and vision insurance plans to keep you and your family in good health., • Retirement Savings: A 403(b) plan and a 401(a) with employer annual contribution to help you plan for a secure financial future., • Paid Time Off: Generous paid time off, including vacation, holidays, and personal days., • Professional Development: Opportunities for continuous learning and professional development to enhance your skills and advance your career., • Flexible Work Arrangements: Work-life balance is important to us, and we offer flexible work arrangements to accommodate your needs., • Wellness Programs: Employee wellness programs, including fitness initiatives and mental health support., • Employee Assistance Program (EAP): Confidential counseling and support services for personal or work-related issues., • Employee Recognition: Recognition programs to celebrate and reward outstanding contributions.

Job Description Key Responsibilities: • Operate and drive company passenger van in a safe and responsible manner., • Transport Seniors assigned destinations within the designated routes and timeframes., • Ensure the vehicle is well-maintained and report any mechanical issues or accidents promptly., • Perform routine vehicle inspections and maintenance checks (e.g., checking tire pressure, oil levels, fuel levels)., • Ensure all relevant paperwork, such as logs, delivery forms, and travel documents, is completed accurately and promptly., • Ensure timely arrival and departure from scheduled destinations., • Adhere to all traffic laws and regulations while on the road., • Maintain a clean and professional appearance of the vehicle., • Assist passengers with entering and exiting the vehicle, if applicable., • Perform any additional tasks as directed by the supervisor or manager. Qualifications: • Education: High School Diploma or equivalent., • Experience: Previous driving experience preferred., • License: Valid NYC, Class C -DL License with a clean driving record., • Skills:, • Good knowledge of road safety regulations and traffic laws., • Excellent communication and interpersonal skills., • Ability to navigate using GPS or maps., • Ability to work independently with minimal supervision., • Strong time management and organizational skills., • Three years of driving experience in NYC, no more than one moving violation in 24 months, no DUI convictions., • Must be in very good health. Shift Schedule Depending on the planned trips, Monday through Friday 9 am – 3 pm Benefits based on the number of hours worked \nCompany Description Thriving Bronx Based (CBO) Not For Profit Affordable Housing Developer has been in successful operation for over 50 years. SEBCO developed one of the first Section 8 Projects in the United States right here in the South Bronx. SEBCO's basic mission is to develop and maintain affordable housing in the Bronx and provide supportive services and security to our residents and the entire neighborhood. SEBCO has two new ground up construction projects in the pipeline as well as several refinancing of current developments that are in progress currently. SEBCO also sponsors three (3) DHS homeless shelters and a DFTA lunch program for senior citizens as well as an NPP grant. SEBCO and its staff are committed to improving the local community through development and investment not only in the properties but also in the people who work and live in our developments. Thriving Bronx Based (CBO) Not For Profit Affordable Housing Developer has been in successful operation for over 50 years. SEBCO developed one of the first Section 8 Projects in the United States right here in the South Bronx. SEBCO's basic mission is to develop and maintain affordable housing in the Bronx and provide supportive services and security to our residents and the entire neighborhood.\nSEBCO has two new ground up construction projects in the pipeline as well as several refinancing of current developments that are in progress currently. SEBCO also sponsors three (3) DHS homeless shelters and a DFTA lunch program for senior citizens as well as an NPP grant. SEBCO and its staff are committed to improving the local community through development and investment not only in the properties but also in the people who work and live in our developments.

Job Description Shelter Vice President Needed In Brooklyn Full-Time Position! The Vice President will oversee operations of a 165 bed women's shelter in Brooklyn. What The Vice President Does: • Clearly communicate both company and funders' policies, requirements, guidelines, and program performance targets to staff., • Communicate with peers in other shelters and external agencies on issues related to client progress and best program practices., • Work with all staff to set staff performance targets in accordance with contract requirements., • Ensure that all direct and subordinate staff complies with company and funders' polices and rules., • Oversee all program operations and manage direct reporting program staff and their subordinates., • Develop and implement Quality Assurance measures to ensure quality service delivery to clients., • Ensure that all client files and program files are kept in compliance with company and funder's standards., • Direct, coordinate, supervise and document programmatic activities facilitated by direct reporting staff., • Observe staff engaging with clients and/or supervisors and their direct reports., • Conduct client and program progress reviews with staff., • Prepare, review and ensure the accuracy and timeliness of, contract reports and statistical information for both management and funder use., • Analyze program and demographic data to make programmatic improvements., • Conduct regular staff meetings., • Oversee onsite and organize offsite training opportunities for professional development of staff., • Ensure that the site meets all regulatory compliance (i.e.-health, Client, OTDA, Callahan, RSRI, safety, and fire department)., • Ensure that all housing goals, targets, and performance outcomes are met on a monthly/quarterly/annual basis., • Ensure staff utilization of electronic database and conduct oversight to ensure data integrity., • Direct and coordinate the hiring and firing of shelter staff (in consultation and agreement with Human Resources)., • Ensure that any disciplinary action taken, regarding staff, is in compliance with disciplinary policy and procedure., • Liaison with community leaders and groups to build connections, gain support and troubleshoot issues/concerns., • Initiate and proactively create solutions to address gaps in shelter services or staff performance (i.e., basic computer training use of technology)., • Address and implement resolutions to client/staff complaints in a timely manner., • Develop and implement crisis prevention and/or intervention strategies to ensure a safe and secure environment., • Interact and troubleshoot issues with subcontractors and vendors (i.e.-food, medical, laundry, technology, etc.), • Review and sign time sheets., • Supervise, review and approve staff and subordinates' training, vacation and leave., • Prepare performance appraisals for direct reporting program staff., • Participate in staff/funder/community and all outside agency meetings as requested., • Immediately report to the appropriate Vice President any: monitoring visits or funders' events; significant events; any incident that might subject company to liability., • Confer with the Vice President and/or other management staff as needed regarding programmatic and personnel issues., • May interact with funders., • May have direct client service/program responsibilities in addition to the above. Minimum Education/Experience Required: • Bachelor's degree (B. A.) and three to five years of applicable experience and/or equivalent experience., • Master's degree preferred. (A license is required of these Master's Degrees: Social Work (LMSW or LCSW), Mental Health Counseling, Counseling/Guidance, Art Therapy). Other Requirements: • Ability to be on call 24 hours a day, 7 days a week. Salary: $95,000-$105,000 per year plus benefits. For more information and to apply, please contact: Howard Newman Account Manager, Bond Health Staffing 5824 12th Avenue Brooklyn, NY, 11219 Office: 1-718-302-0040 ext. 204 Fax: 1-718-302-0070 Howard@bondhealthstaffing.com

Job DescriptionCase Manager – Supportive Housing Program Location: Bronx, NY Position Type: Full-Time Schedule: Tuesday – Saturday Position Overview Bond Health is currently seeking a Case Manager to provide residential and long-term support services to formerly homeless and at-risk adults transitioning into permanent housing. The Case Manager will maintain a caseload of approximately 20–25 individuals while providing person-centered case management, community outreach, and ongoing support to promote housing stability and independence. Key Responsibilities · Provide comprehensive case management services in both office and community settings. · Conduct mental health and substance use assessments. · Develop, implement, and update individualized service plans. · Assist clients with obtaining public benefits, Social Security benefits, housing resources, and community services. · Utilize Motivational Interviewing, Harm Reduction, and Critical Time Intervention (CTI). · Maintain accurate electronic case records and documentation. · Coordinate referrals to medical, behavioral health, employment, and community-based services. · Facilitate life skills, education, support, relapse prevention, and wellness groups. · Serve as a liaison between clients and community providers. · Collaborate with Workforce Development staff to support employment-related goals. · Conduct outreach, apartment visits, inspections, and follow-up services. · Assist tenants with budgeting, lease compliance, and landlord-tenant mediation. · Utilize trauma-informed and culturally responsive practices. · Provide crisis intervention and ongoing support. · Ensure compliance with program and funding requirements. · Perform other duties as assigned. Please Note: Community-based field work may account for approximately 85% of this position. Qualifications · Bachelor's degree in Human Services or a related field required. · Experience working with homeless, low-income, or vulnerable populations preferred. · Strong organizational, communication, documentation, and computer skills. · Ability to work independently in the community. · Fluent Spanish is strongly preferred. · Self-motivated with excellent interpersonal and problem-solving skills. Why Join Bond Health? Join a mission-driven team dedicated to helping individuals achieve long-term housing stability. Enjoy a supportive work environment with opportunities for professional growth and advancement. To Apply For immediate consideration, please submit your resume to: Yash Mistry Email: Yash@bondhealthstaffing.com Phone: 718-302-0040 ext. 206

Job Description Position: Case Manager Program: Bay Park Family Services in Coney Island Reports to: Program Director Work Location: 2750 West 33rd Street, Brooklyn, NY 11224 Hours: FULL -Time - 35 HOURS per week Salary: $50,000 - $50,000 FSLA Status: Non-Exempt Position Summary: BCS provides services to the residents, including case management, job readiness and counseling. We offer Family Support Services, which include financial literacy and health and wellness programs enabling BCS clients and residents from the surrounding community to enhance children’s and family emotional, social and physical well-being. Responsibilities: Provide case management and needs assessment to residents Provide counseling and mental health referral services Provide referrals for legal guidance and housing support Assess and provide individual relief Evaluate and provide employment support for residents. Maintain a milieu relationship within BCS agency programs Create external partnerships with Participate in agency-wide groups and meetings as required. Assist with the development of funding proposals as needed. Other tasks as may be required. Qualifications Required: Bachelor’s Degree in social work, human services, psychology Case Management experience preferred. Computer literate Bilingual in Chinese or Spanish Preferred BCS is an Equal Opportunity Employer. Auxiliary aids and services are available upon request to individuals with disabilities

Job Description The Bronx Family Court Program offers case management and practical assistance to victims of crime. The overall goal of the program is to reduce the impact of victimization through advocacy, counseling and other support services. The Case Manager provides case management services to victims of domestic violence involved in the family court system. Essential Job Functions: • Providing client-centered crisis intervention, emotional support and case management to victims of crime and abuse, with a special focus on the Integrated Domestic Violence Court;, • Providing information regarding the Family Court process, court procedures and the types of relief available, including Orders of Protection;, • Advocating with Family Court personnel (Judges, Court Clerks, Court Officers, civil legal attorneys, etc.) and the criminal justice system on behalf of clients;, • Safety planning and risk assessment;, • Referring victims to shelters and other services as needed;, • Assisting clients with relocation and housing;, • Providing emergency practical assistance including OVS compensation applications, transportation, food vouchers, financial assistance, emergency cell phones, lock replacement, etc.;, • Attending internal and external meetings, trainings and workshops;, • Maintaining thorough and accurate case records and statistics;, • Various other duties to be determined by supervisor. Supervisory Reports: • None Knowledge and Skills: Required: • Understanding of the dynamics of domestic violence and other forms of victimization;, • Experience working with survivors of domestic violence;, • Excellent communication and organizational skills;, • Ability to work as part of a team while also independently generating tasks;, • Good communication skills, written and verbal;, • Computer knowledge;, • Organizational skills. Desirable: • Knowledge of the Family Court and criminal justice system is preferred., • Bilingual (English/Spanish) preferred. Education: Required: • Bachelor’s Degree in a related field or equivalent experience. Desirable: • Experience working with domestic violence victims;, • Experience in a social service setting.If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: https://www.eeoc.gov/sites/default/files/2023-06/22-088EEOCKnowYourRights6.12ScreenRdr.pdfKnow Your Rights: Workplace discrimination is illegal. Hiring Range: $ 23.36-25.30 Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center Safe Horizon was named one of City & State New York Top Workplaces of 2025

Job DescriptionCase Manager – Family Shelter Division: Health, Housing and Homeless Solutions Reports To: Case Manager Supervisor Location: 829 Saratoga Ave, Brooklyn, NY 11212 Status/Hours: Full-time, Monday – Friday (some evening hours may be required) Salary Range: $50,000 - $50,000 Program Description Brooklyn Community Services (BCS) operates family shelters providing safe, supportive, and dignified transitional housing for families with children experiencing homelessness. Our shelter programs are guided by a trauma-informed, strengths-based philosophy and offer a comprehensive continuum of services—including case management, housing placement, recreation, and supportive programming—to help families achieve stability and permanent housing as quickly as possible. All shelter staff are expected to uphold BCS's commitment to equity, cultural humility, and client-centered care. Position Overview The Case Manager provides comprehensive, trauma-informed case management services to families residing in the shelter. Working as a key member of the social services team, the Case Manager supports families in stabilizing their immediate needs, addressing barriers to housing, and developing and implementing individualized service plans toward permanent housing and self-sufficiency. Key Responsibilities Case Management Services Carry an assigned caseload of families; conduct regular individual and family meetings to assess needs, monitor progress, and adjust service plans. Develop individualized Service Plans with families within required timeframes, addressing housing, income, benefits, childcare, health, and other identified needs. Connect families to internal and community-based resources including benefits, employment, legal services, childcare, and mental health supports. Assist families in completing housing applications, documentation, and eligibility processes for housing subsidy programs. Conduct room visits, family meetings, and required DHS contacts on schedule; maintain documentation in CARES. Crisis Intervention and Support Provide immediate crisis intervention and supportive counseling to families experiencing acute distress. Coordinate with shelter leadership and external agencies in response to safety concerns, child welfare involvement, or family emergencies. Make mandated child abuse and neglect reports as required by law. Documentation and Compliance Maintain accurate, timely, and complete case records in CARES and BCS systems in accordance with DHS standards. Prepare and submit required reports on client progress, program outcomes, and compliance indicators. Participate in weekly supervision, case conferences, and team meetings. Adhere to all DHS, BCS, and program policies and procedures. Perform other duties as assigned. Qualifications Education: Bachelor's degree in Social Work, Human Services, Psychology, or a related field required; MSW preferred. Experience: Minimum of one year of case management experience; experience in shelter, housing, or family services strongly preferred. Knowledge: Familiarity with NYC housing resources, public benefits, and DHS CARES system a plus. Skills: Strong interpersonal, written, and organizational skills. Ability to prioritize and manage multiple tasks in a fast-paced environment. Commitment to trauma-informed practice and cultural humility. Other: Bilingual ability (Spanish or another language spoken in the community served) strongly preferred. Candidates will be subject to a criminal background check in accordance with applicable law, including NYC Fair Chance Act requirements. BCS is an Equal Opportunity Employer. Auxiliary aids and services are available upon request to individuals with disabilities.

Job Description The Case Manager provides direct case management services while engaging homeless individuals with appropriate concern for their social, mental health, substance abuse and medical problems in order to promote client stability and empower them to reach their fullest potential. ESSENTIAL DUTIES AND RESPONSIBILITIES: Completes intakes for new clients and provides an orientation to the program and shelter rules and regulations Reviews logbooks at the start of each shift to ensure that all clients follow-ups are conducted as required Participates as part of a team and regularly collaborates with multidisciplinary staff to monitor clients’ progress Develops a comprehensive psychosocial assessment to fully identify and address the client's needs Collaborates with internal staff to monitor clients’ medication compliance and address episodes of non-adherence Establishes an individualized intervention/treatment plan or strategy to promote identified goals Provides advocacy for individual clients around entitlements and services Provides case management, including individual counseling, crisis intervention, conflict resolution, advocacy, psychoeducation, coordination of services and appropriate follow-up on all referrals Uses motivational interviewing and seeks safety modalities to counsel clients to improve overall effectiveness Encourages and provides ongoing support so that each client might assume an active role in his or her own treatment plan to the maximum extent possible Facilitates clinical, educational, supportive and/or recreation groups to address problem areas that clients experience in working towards independent living Maintains required documentation in case records, in written and computer databases (SCIMS, AWARDS) and updates client records in accordance with governmental and agency policy Completes Housing applications (both written and computer generated) for clients based on their individual needs and functioning Escort clients as needed. Facilitates and assists with clients' transfers into independent living Participates in weekly case conferences with both internal departments and external providers Participates in regular supervision, team meetings, case conferences and staff trainings Maintains a flexible schedule including evening and weekend shifts Performs other duties as it relates to case management JOB QUALIFICATIONS: Educational Requirements: Bachelor degree in a Social Work, Psychology, Counseling or another related field preferred Experience: Three (3) to five (5) years of case management experience with the homeless, mentally ill, substance abuse and/or low-income populations preferred Skills Set: Strong relationship-building skills required Ability to work independently but know when to raise issues to the supervisor Excellent organizational and time management skills necessary Ability to effectively multi-task and follow up on a timely basis Strong PC skills required including Word and Excel Languages: Bilingual in English and Spanish strongly preferred Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Powered by JazzHR 1D3YXjk0gI

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach more than 72,000 individuals and families each year at our 100 locations, including 10,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families live in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. Park Affordable is located in the immediate vicinity to Maimonides Medical Center (MMC) in Brooklyn and will have a total of 67 units set aside for formerly homeless families. CAMBA, INC. will provide case management services to 32 of the 67 units which will have an HPD (PBV) rental subsidy. Light support social services will be available for the remaining 35 units as tenants voluntarily engage in services. Position: Case Manager Reports To: Program Manager Location: 864 49th Street, Brooklyn, NY 11220 What The Case Manager Does: • Review all documentation establishing tenants' eligibility for program and make file copies., • Create and maintain tenant files., • Conduct initial intake and assessment of tenants and tenants' families' needs and periodic re-assessments., • In collaboration with tenants, prepare initial and periodic revisions of independent living plans including short-term and long-term tenant goals., • Assist tenants in attaining their goals by identifying and locating community resources for tenants and by making referrals to appropriate services both within and outside CAMBA., • Work with tenants to break through barriers to tenant goals and to assist tenants in advocating for themselves and in moving toward self-sufficiency., • Recommend and implement strategies to persuade tenants to participate more fully in this process., • Monitor tenants' progress toward their goals via regularly scheduled telephone contact and/or face-to-face visits, and document via progress notes., • Participate in case conferences., • Follow-up with tenants and with referral organizations regarding tenant contact and progress with referral organization., • Provide all required information for weekly/monthly/quarterly/annual reports., • May recommend closing of cases in which tenants have: (a) achieved primary goals and have maintained stability for a period of months; or, (b) have not demonstrated a willingness to participate in the process (lost-to-service); or, (c) have become ineligible for services (e.g. moved out of building)., • May act as tenant liaison/tenant advocate with outside organizations regarding such matters as education, healthcare, housing, legal issues, etc., • May schedule appointments for tenant with referral organizations., • May escort tenants to appointments (educational, medical, social service, etc.), • May assist tenants in completing applications for benefits and entitlements, and may process applications on tenants' behalf., • May follow-up with tenants for a period of time after successful completion of their primary goals to assure tenant stability., • May evaluate actual living conditions of tenants through home visits., • May prepare marketing materials for the program. Minimum Education/Experience Required: • Bachelor's degree (e. g., B.A., B.S.W.) and experience working with the Seriously and Persistently Mentally Ill (SPMI) population. Other Requirements: • As a Mandated Reporter, you must immediately report suspected incidents/cases of abuse and neglect to the Vulnerable Persons Central Register (VPCR) Hotline at 1-855-373-2122 and complete a CAMBA Incident Report., • Flexible hours may be needed occasionally to provide shift coverage until 8 pm. Compensation: $45,000 annually When salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate. This includes but is not limited to experience, education, budget and/or program size, internal equity, skills and other factors that may be required for the position and organization. Status: Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR ZzievgQhrz

Job Description Case Manager Transitional Living Shelter - Location: 968 3rd Ave., Brooklyn, NY, 11232 Sunset Park, Brooklyn, NY Hours: Full time 35 hours per week Specific hours to be determined. Case Managers will work alternate working holidays. Salary Range: $45,000 - $50,000 Overview: Young Adult Transitional Shelter is a 39-bed transitional shelter in Sunset Park, Brooklyn for homeless young women, ages 18 to 25. The shelter empowers women to obtain permanent housing and helps them develop the independent living skills necessary for life beyond the shelter. Residents gain access to a variety of services such as independent living skills workshops, individual and group counseling, and assistance in securing permanent housing. The shelter also partners with other BCS programs to give residents the resources they need: from connecting residents with the Education Center to get their High School Equivalency Diplomas, to directing them to our Greater Heights Clubhouse to address chronic mental illness. Caseload approximately 19 to 20 clients Responsibilities: Provide consistent, high quality program service delivery to all clients populations in accordance with funder and regulatory requirements; best practices; BCS policies and Core Values; and Code of Conduct for Custodians of People with Special Needs. Serve as a role model to all stakeholders. Navigate all client services including but not limited to referrals for specialty care (i.e. medical, mental health, and substance abuse services, etc.), coordinating appointments, and/or any other processes needed to aid residents with achieving all goals identified in their Individualized Treatment Plan and increasing their level of self-efficacy Complete all required assessments and service plans in a timely manner Complete progress notes within 24 hours of individual sessions Meet with all clients assigned to caseload a minimum of once per week and/or as instructed by Program Director Provide crisis intervention services and complete all incident reports in a timely fashion Provide case management coverage in the event of staff vacancies to preserve the quality of care of all residents Facilitate one group per week (i.e. mental health awareness, substance abuse prevention, game night, etc.) Participate in the facilitation of fire drills Aid with coordinating resident move-ins and move-outs Participate in recreational events in the community to increase consumer socialization skills Attend all meetings, trainings, seminars, workshops, and case conferences as assigned and required Complete all other tasks as assigned by Program Director Qualifications Required: High School Diploma with 5 years experience with homelessness. Preferrd - BSW or BA in human services related field, with a minimum of two years of experience with homelessness. Position requires direct face-to face contact with residents on an ongoing basis. Ability to keep track of multiple priorities, complete tasks on time, meet deadlines and keep the appropriate people informed of the status. Have strong communication skills (written and oral). Maintain client and staff confidentiality Computer literacy (Microsoft Word, Excel, Gmail, etc.) Experience with CARES Collaborative Homeless Management Information System BCS is an Equal Opportunity Employer. Auxiliary aids and services are available upon request to individuals with disabilities.

Job DescriptionCase Manager – Family Shelter Division: Health, Housing and Homeless Solutions Reports To: Case Manager Supervisor Location: Family Shelter Site Status/Hours: Full-time, Monday – Friday (some evening hours may be required) Salary Range: $50,000 - $50,000 Program Description Brooklyn Community Services (BCS) operates family shelters providing safe, supportive, and dignified transitional housing for families with children experiencing homelessness. Our shelter programs are guided by a trauma-informed, strengths-based philosophy and offer a comprehensive continuum of services—including case management, housing placement, recreation, and supportive programming—to help families achieve stability and permanent housing as quickly as possible. All shelter staff are expected to uphold BCS's commitment to equity, cultural humility, and client-centered care. Position Overview The Case Manager provides comprehensive, trauma-informed case management services to families residing in the shelter. Working as a key member of the social services team, the Case Manager supports families in stabilizing their immediate needs, addressing barriers to housing, and developing and implementing individualized service plans toward permanent housing and self-sufficiency. Key Responsibilities Case Management Services Carry an assigned caseload of families; conduct regular individual and family meetings to assess needs, monitor progress, and adjust service plans. Develop individualized Service Plans with families within required timeframes, addressing housing, income, benefits, childcare, health, and other identified needs. Connect families to internal and community-based resources including benefits, employment, legal services, childcare, and mental health supports. Assist families in completing housing applications, documentation, and eligibility processes for housing subsidy programs. Conduct room visits, family meetings, and required DHS contacts on schedule; maintain documentation in CARES. Crisis Intervention and Support Provide immediate crisis intervention and supportive counseling to families experiencing acute distress. Coordinate with shelter leadership and external agencies in response to safety concerns, child welfare involvement, or family emergencies. Make mandated child abuse and neglect reports as required by law. Documentation and Compliance Maintain accurate, timely, and complete case records in CARES and BCS systems in accordance with DHS standards. Prepare and submit required reports on client progress, program outcomes, and compliance indicators. Participate in weekly supervision, case conferences, and team meetings. Adhere to all DHS, BCS, and program policies and procedures. Perform other duties as assigned. Qualifications Education: Bachelor's degree in Social Work, Human Services, Psychology, or a related field required; MSW preferred. Experience: Minimum of one year of case management experience; experience in shelter, housing, or family services strongly preferred. Knowledge: Familiarity with NYC housing resources, public benefits, and DHS CARES system a plus. Skills: Strong interpersonal, written, and organizational skills. Ability to prioritize and manage multiple tasks in a fast-paced environment. Commitment to trauma-informed practice and cultural humility. Other: Bilingual ability (Spanish or another language spoken in the community served) strongly preferred. Candidates will be subject to a criminal background check in accordance with applicable law, including NYC Fair Chance Act requirements. BCS is an Equal Opportunity Employer. Auxiliary aids and services are available upon request to individuals with disabilities.

Job Description West Side Federation for Senior and Supportive Housing, Inc Mill Brook Terrace Older Center 570 E 137th Bronx, NY 10454 Job Description- Mill Brook Terrace Center, Case Manager/Data Base Manager The Center at Mill Brook Case Manager/Data Base Manager (CM/DBM) will provide a comprehensive range of case management services, including individual and group services. The goal of these services is to ensure each Center member has access to available resources and services that promote his/her ability to live in the community, a sense of well-being, health and strong community bonds. The CM/DBM will provide direct services as well as assist the Center members in accessing any other supportive services needed. In addition, the CM/DBM will enter information into the data systems required by DFTA. The case manager reports to the Director of the Center at Mill Brook and works collaboratively with other Center staff. Direct Services to Tenants Develop a 1:1 relationship with Center members to assess their interests and needs. Facilitate the provision of case management services. Toward this end, the case manager will: • Meet individually with Center members to assess their needs and determine, with member input, a course of action to meet these needs., • Assist members in obtaining and maintaining appropriate medical and mental health treatment., • Assist members in obtaining and maintaining entitlements., • Provide assistance, information and advocacy around housing needs and issues., • Assist members in establishing and/or maintaining family and social contacts., • Encourage participation in Center at Mill Brook activities with the goal of preventing social isolation and enhancing quality of life., • Provide individual counseling as needed., • Provide group work services., • Escort members to appointments if necessary., • Monitor members who are hospitalized and work with appropriate hospital staff to ensure a safe discharge is arranged and any necessary services are put in place. Visits to hospitalized members may be necessary., • Organize and facilitate meetings and workshops on topics of value to Center members., • Provide crisis intervention services as needed., • Create and maintain case records as indicated by WSFSSH, DFTA and any other relevant funding sources. All chart documentation must be completed within the time frames required by WSFSSH and the regulatory agencies., • Maintain compliance with all DFTA requirements., • Contribute to the Data Base management of the Center at Mill Brook, entering member information in DFTA systems as required. Additional Responsibilities • Maintain high level of respect and care for Center members., • Maintain confidentiality as mandated by the WSFSSH Confidentiality Policy., • Work cooperatively with other WSFSSH staff., • Attend training sessions and conferences as required for enhancement of job skills., • Attend supervision regularly., • Attend community meetings, and work with other community groups as directed., • Attend staff meetings as directed., • Other duties as assigned. Job Requirements • BSW considered. MSW, LMSW preferred., • Experience with the elderly and/or those with special needs helpful., • Experience in group work preferred. Equal Employment Opportunity (EEO) has been, and will continue to be, a fundamental principal at WSFSSH, where employment is based upon employees’ qualifications without discrimination on the basis of race, creed, color, national origin, religion, sex, age, disability, marital status, sexual orientation, military status, citizenship status, genetic predisposition or carrier status, or any other protected characteristic as established by law. Powered by JazzHR QSuMdoXn7R

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach more than 72,000 individuals and families each year at our 100 locations, including 10,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families live in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. CAMBA operates 6 single adult shelters and 6 family shelters and one drop in center. Each shelter offers clients a supportive, structured therapeutic, safe, and drug-free facility. Homeless (often mentally-ill and substance-abusing) men and women are provided with comprehensive services to stabilize their condition in order to successfully transition into to permanent and/or supported housing. CAMBA’s Flagstone Family Center provides comprehensive case management services to 160 families who are in a Tier II transitional residence program for homeless families. The facility consists of eight (8) four (4) story walk up apartment buildings on the east and west sides of the street. There will be two main entrances: one for the east side of the street and one for the west. Each building contains 20 apartments of varying sizes, each fully self-contained. Position: Case Manager Supervisor Reports To: Director of Social Services Location: Brooklyn, NY 11212 What The Case Manager Supervisor Does: • Maintain professional relationships with clients and client confidentiality., • Practice Universal Precautions/Standard Protocol & Procedures., • Comply with any and all Federal, State, City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information., • Communicate effectively with clients, direct reporting staff, peers, supervisors, and funders., • Plan and organize program activities to maximize program contract's goals and performance targets., • Motivate, coach and counsel direct reporting staff to excel., • Improve teamwork among direct reporting staff as well as among peers., • Troubleshoot client and direct reporting staff program problems and make decisions in accordance with program policies, procedures, and protocols., • Develop program content., • Work with direct reporting staff to improve work performance through client feedback, training, weekly documentation of one-on-one supervision of staff., • Overcome resistance to change from clients, direct reporting staff, and supervisors/funders., • Administer constructive discipline to direct reporting staff, as needed., • Manage own time effectively and coordinate program activities to maximize time of direct reporting staff., • Monitor clients' progress toward their goals and document via progress notes., • Review all documentation related to clients' progress for accuracy, completeness, and clarity., • Have direct client service/program responsibilities in addition to the above (i.e. maintain caseload)., • Review, correct and sign service plans and/or recertification bi-weekly., • Conduct chart auditing of client files., • Report all Priority 1 incidents upon occurrence and immediately complete and submit incident reports., • Review for accuracy and submit Case Management statistical spreadsheets monthly., • Lead and participate in administrative and staff meetings as requested., • Provide all required information for weekly/monthly/quarterly/semester/annual reports to CAMBA management and/or to funders., • May review and sign timesheets., • May prepare performance appraisals for direct reporting staff., • May prepare marketing materials for the program., • May reach out and market the program to the community in order to recruit clients., • May prescreen clients over the telephone for eligibility and may schedule intake appointments., • May conduct initial intake or assessment of clients and/or clients' families and periodic reassessments., • May plan, coordinate and facilitate social/peer support events, including group facilitation for clients., • Task may be modified, expanded and/or assigned over time Minimum Education/Experience Required: • Bachelor's degree (e.g., B.A., B.S.) and two years of applicable experience and/or equivalent experience. Other Requirements: • Must obtain State Central Registry (SCR) clearance, The Register of Substantiated Category One Cases of Abuse or Neglect aka Staff Exclusion List (SEL) clearance and Criminal history information checks via fingerprinting with New York State Division of Criminal Justice Services prior to start of employment., • Ability to maintain clearances throughout the duration of employment., • Must obtain Annual PPD Test., • May be required to become First Aid/CPR certified., • May be required to become certified in overdose prevention., • Bi-lingual preferred Compensation: $69,000-$71,000 annually When salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate. This includes but is not limited to experience, education, budget and/or program size, internal equity, skills and other factors that may be required for the position and organization. Status: Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR CnbdlG4szH

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach more than 72,000 individuals and families each year at our 100 locations, including 10,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families live in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. Clarkson Estates will provide supportive housing to 59 formerly homeless families, 35 formerly homeless young adults, 35 youth aging out of foster care, and 35 formerly incarcerated individuals. Programming will focus on economic development and workforce training, youth development and violence prevention, adult education and financial literacy, recreation, and health and wellness. Position: Case Manager Reports To: Program Manager Location: 329 Clarkson Avenue Brooklyn, New York 11226 What The Case Manager Does: • Maintain professional relationships with clients and client confidentiality., • Practice Universal Precautions/Standard Protocol & Procedures., • Comply with any and all Federal, State, City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information., • Review all documentation establishing tenants' eligibility for program and make file copies., • Create and maintain tenant files., • Conduct initial intake and assessment of tenants and tenants' families' needs and periodic re-assessments., • In collaboration with tenants, prepare initial and periodic revisions of independent living plans including short-term and long-term tenant goals., • Assist tenants in attaining their goals by identifying and locating community resources for tenants and by making referrals to appropriate services both within and outside CAMBA., • Work with tenants to break through barriers to tenant goals and to assist tenants in advocating for themselves and in moving toward self-sufficiency., • Recommend and implement strategies to persuade tenants to participate more fully in this process., • Monitor tenants' progress toward their goals via regularly scheduled telephone contact and/or face-to-face visits, and document via progress notes., • Participate in case conferences., • Follow-up with tenants and with referral organizations regarding tenant contact and progress with referral organization., • Provide all required information for weekly/monthly/quarterly/annual reports., • May recommend closing of cases in which tenants have: (a) achieved primary goals and have maintained stability for a period of months; or, (b) have not demonstrated a willingness to participate in the process (lost-to-service); or, (c) have become ineligible for services (e.g. moved out of building)., • Act as tenant liaison/tenant advocate with outside organizations regarding such matters as education, healthcare, housing, legal issues, etc., • Schedule appointments for tenant with referral organizations., • Escort tenants to appointments (educational, medical, social service, etc.), • Assist tenants in completing applications for benefits and entitlements and may process applications on tenants' behalf., • Follow-up with tenants for a period of time after successful completion of their primary goals to assure tenant stability., • Evaluate actual living conditions of tenants through home visits., • May prepare marketing materials for the program., • May prescreen tenants over the telephone for eligibility and may schedule intake appointments., • Input tenant data and tenant progress information into automated database Education, Licenses and/or Certifications Required: • Bachelor’s degree (e.g., B.A., B.S.W.) Minimum Experiences and Skills Required: • Experience working with the Seriously and Persistently Mentally Ill (SPMI) population, and/or equivalent experience. Pre and/or Post Employment Requirements: • Must be fingerprinted and obtain “Criminal History Check “(CHC) with Justice Center for the Protection of Vulnerable People with Special Needs Ability to maintain fingerprint clearance throughout the duration o employment., • As a Mandated Reporter, you must immediately report suspected incidents/cases abuse and neglect to the Vulnerable Persons Central Register (VPCR) Hotline at 1-855-373-2122 and complete a CAMBA Incident Report, • Flexible hours may be needed occasionally to provide shift coverage until 8 pm. Compensation: $50,192-$55,000 annually When salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate. This includes but is not limited to experience, education, budget and/or program size, internal equity, skills and other factors that may be required for the position and organization. Status: -Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR RHmYdGceyT

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach more than 72,000 individuals and families each year at our 100 locations, including 10,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families live in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. CAMBA operates 6 single adult shelters and 6 family shelters and one drop in center. Each shelter offers clients a supportive, structured therapeutic, safe, and drug-free facility. Homeless (often mentally-ill and substance-abusing) men and women are provided with comprehensive services to stabilize their condition in order to successfully transition into to permanent and/or supported housing. CAMBA’s The Kings Inn Family Shelter is funded by New York City Department of Homeless Services and offers families a supportive, structured therapeutic, safe, and drug-free facility. It provides comprehensive case management services to 100 families who are in a transitional residence program for homeless families. The two story facility has rooms of various sizes, common areas and provides on-site security and social services. Position: Case Manager I Reports To: Director of Social Services Location: Queens, NY What The Case Manager I Does: The person filling this position is expected, under general supervision, to: (1) aid individuals and/or families requiring social service assistance; (2) in collaboration with clients, interview and evaluate clients and formulate independent living plans; and (3) locate and make use of appropriate community resources for clients; including the following: • Maintain professional relationships with clients and client confidentiality., • Practice Universal Precautions/Standard Protocol & Procedures., • Comply with any and all Federal, State, City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information., • Establish and maintain professional relationships with clients’ and client confidentiality in order to engage them in case management services., • Review all documentation establishing clients' eligibility for program and make file copies., • Create and maintain client files., • Input client data and client progress information into CARES database., • Conduct initial intake and psycho-social assessment of clients and clients' families' needs and periodic re-assessments., • In collaboration with clients, prepare initial and periodic revisions of independent living plans including short-term and long-term client goals., • Assist clients in attaining their goals by identifying and locating community resources for clients., • Refer clients to permanent housing opportunities and appropriate services both within and outside CAMBA., • Schedule appointments for clients with referral organizations., • Escort clients to appointments (i.e.-housing, entitlements, educational, medical, social service, etc.)., • Assist clients in completing applications for benefits and entitlements, and/or process applications on clients' behalf., • Work with clients to break through barriers to client goals and to assist clients in advocating for themselves and in moving toward self-sufficiency., • Recommend and implement strategies to persuade clients to participate more fully in this process., • Monitor clients' progress toward their goals (dates achieved) via regularly scheduled telephone contact and/or face-to-face home and office visits, and document via progress notes., • Follow-up with clients and with referral organizations regarding client contact and progress with referral organization., • Act as client liaison/client advocate with outside organizations regarding such matters as education, healthcare, housing, legal issues, etc., • Provide all required information for weekly/monthly/quarterly/annual reports., • May recommend closing of cases in which clients have: (a) achieved primary goals and have maintained stability for a period of months; or, (b) have not demonstrated a willingness to participate in the process (lost-to-service); or, (c) have become ineligible for services (e.g. moved out of area)., • May follow-up with clients for a period of time after successful completion of their primary goals to assure client stability., • May complete Relocation Case Review (RCS) for referral for aftercare services., • May prepare marketing materials for the program., • May prescreen clients over the telephone for eligibility and may schedule intake appointments., • Tasks may be modified, expanded and/or assigned over time. Education, Experience, Licenses, and/or Certifications Required: • Bachelor's degree (e. g., B.A., B.S.W.) or, • Four years of relevant experience, or, • Associate’s and two years equivalent experience. Preferred Qualifications: Bi-lingual English and Spanish. Pre/Post Employment Family Pre and/or Post Employment Requirements: • The ability to obtain and maintain the following clearances throughout the duration of employment, • New York State Division of Criminal Justice Services (DCJS), • State Central Registry (SCR), • Register of Substantiated Category One Cases of Abuse or Neglect aka Staff Exclusion List (SEL), • Proof of negative results from TB test Compensation: $$46,144-$50,393 annually When salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate. This includes but is not limited to experience, education, budget and/or program size, internal equity, skills and other factors that may be required for the position and organization. Status: Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR SKbP0SrXn9

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach more than 72,000 individuals and families each year at our 100 locations, including 10,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families live in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. CAMBA operates 6 single adult shelters and 6 family shelters and one drop in center. Each shelter offers clients a supportive, structured therapeutic, safe, and drug-free facility. Homeless (often mentally-ill and substance-abusing) men and women are provided with comprehensive services to stabilize their condition in order to successfully transition into to permanent and/or supported housing Park Slope Shelter for Women serves 100 MICA (mentally ill chemical abusing) women at the Park Slope Armory in Brooklyn. Position: Case Manager Reports To: Supervisor II (Clinical) Location: Brooklyn, NY What The Case Manager Does: The person filling this position is expected, under general supervision, to: (1) immediately formulate a plan and prepare clients for permanent housing placement; (2) engage individuals requiring social service assistance; (3) interview and evaluate clients, formulate Independent Living Plans and goals; and (4) locate and refer to appropriate community resources for clients; including the following: • Maintain professional relationships with clients and client confidentiality., • Practice Universal Precautions/Standard Protocol & Procedures., • Comply with any and all Federal, State, City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information., • Conduct initial intake and assessment of clients’ needs and periodic re-assessments., • Create and maintain client electronic and paper files., • Prepare initial psychosocial evaluation and update according to regulations., • Obtain and maintain relevant documentation and release forms from clients (i.e., birth certificate, proof of income, medical documents, release of Personal Health Information, etc.)., • In collaboration with clients, conduct periodic revisions of independent living plans including short-term and long-term client goals., • Assist clients in attaining their goals by identifying community resources and by referring clients to appropriate services both within and outside CAMBA (i.e., On-site medical services and psychiatric services, etc.)., • Work with clients to break through barriers to their goal(s) attainment., • Provide support, training and coordination with the other social services staff., • Assist clients in advocating for themselves in order to gain housing stability., • Recommend and implement strategies to persuade clients to participate fully in the process in order to transition into permanent housing., • Monitor clients' progress toward their goals via regularly scheduled face-to-face contacts/sessions., • Document all client encounters via progress notes using DHS CARES Database and printout notes for client’s paper file., • Ensure CARES Database is updated to reflect client request for services (i.e., car fare, appointments, passes, referrals, etc.)., • Follow-up with clients and with referral organizations regarding client contact and progress with referral organization., • Provide all required information for weekly/monthly/quarterly/annual reports., • May act as client liaison/client advocate with outside organizations regarding such matters as education, healthcare, housing, legal issues, etc., • May schedule appointments for client with referral organizations., • May escort clients to appointments (educational, medical, social service, etc.), • May assist clients in completing applications for benefits and entitlements, and may process applications on clients' behalf., • May follow-up with clients for a period of time after successful completion of their primary goals to assure client stability., • May prepare marketing materials for the program., • Tasks may be modified, expanded and/or assigned over a period of time.Education, Licenses and/or Certifications Required:, • Bachelor's degree (e. g., B.A., B.S.W.) and/or equivalent experience. Minimum Experiences and Skills Required:, • May be required to become First Aid/CPR certified., • May be required to become certified in overdose prevention., • Bi-lingual preferred. Preferred Qualifications: • Example-Bi-lingual English and Spanish. Pre and/or Post Employment Requirements: • TB test required Compensation: $44,800-$48,925 annually When salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate. This includes but is not limited to experience, education, budget and/or program size, internal equity, skills and other factors that may be required for the position and organization. Status: Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR F6XhAgrIQL

Job Description JOB DESCRIPTION JOB TITLE: SENIOR CASE MANAGER DIVISION: SERVICES FLSA: NON-EXEMPT REPORTS TO: SHELTER DIRECTOR LOCATION: NYC SUMMARY: The Case Manager Supervisor/Senior Case Manager will provide day-to-day supervision to the case management team in a men’s homeless shelter. He/She will need to work collaboratively with other on-site departments to develop effective problem-solving methods and align strategies. DUTIES & RESPONSIBILITIES: • Manages intake and develops a comprehensive assessment for all new participants., • Develops systems to guarantee the quality and efficiency of casework services., • Ensures that staff appropriately identify clients' needs, provide appropriate referrals, and ensure case managers follow up with resources to promote the program participant’s achievement of the service plan goals., • Ensures assessments, service plans, and client interactions are appropriately documented., • Reviews all required case management documentation and any data collection tool in use., • Responsible for the supervision of service staff., • Ensures clear, concise, and professional interventions consistent with the Agency’s policies and procedures and evidence-based practices., • Responsible for building collaboration with community service providers., • Maintains all required documentation/reports and submits all promptly., • Provides crisis intervention and stabilization as needed., • Identifies program needs and makes recommendations., • Performs related tasks as assigned. EXPERIENCE, EDUCATION, AND SPECIAL REQUIREMENTS: Proof of Education required. Bachelor's Degree Preferred. Fluency in Spanish is highly desirable. Ability to work some evenings and occasional weekends as needed. Excellent and demonstrated writing ability. Strong assessment, direct practice, counseling, supervision, community outreach, group leadership, and program development experience preferred. Advanced knowledge of MS Word, Excel, and database management skills. Experience with CARES and DHS protocols. AGENCY PROFILE & EMPLOYEE EXPECTATIONS Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hardworking professionals who are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education, and assistance. Westhab complies with all applicable OSHA standards, rule,s and regulations in addition to keeping our workplaces free of serious recognized hazards.

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach more than 72,000 individuals and families each year at our 100 locations, including 10,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families live in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. CAMBA operates 6 single adult shelters and 6 family shelters and one drop in center. Each shelter offers clients a supportive, structured therapeutic, safe, and drug-free facility. Homeless (often mentally-ill and substance-abusing) men and women are provided with comprehensive services to stabilize their condition in order to successfully transition into to permanent and/or supported housing. CAMBA’s Atlantic House Men’s Shelter is a 200 bed men’s MICA shelter located in the Brownsville section of Brooklyn. The majority of these clients are dually diagnosed with mental illness and substance abuse. Position: Case Manager Reports To: Clinical Supervisor Location: Brooklyn, NY What The Case Manager Does: The person filling this position is expected, under general supervision, to: (1) immediately formulate a plan and prepare clients for permanent housing placement; (2) engage individuals requiring social service assistance; (3) interview and evaluate clients, formulate Independent Living Plans and goals; and (4) locate and refer to appropriate community resources for clients; including the following: • Conduct initial intake, psychosocial evaluation and assessment of clients’ needs and periodic re-assessments of independent living plans including short-term and long-term client goals, • Create and maintain client electronic and paper files, • Assist clients in attaining their goals by identifying barriers, community resources and by referring clients to appropriate services both within and outside CAMBA (i.e., On-site medical services and psychiatric services, etc.), • Assist clients in advocating for themselves in order to gain housing stability, • Recommend and implement strategies to persuade clients to participate fully in the process in order to transition into permanent housing, • Monitor clients' progress toward their goals via regularly scheduled face-to-face contacts/sessions, • Document and update all client encounters via progress notes using DHS CARES Database and printout notes for client’s paper file to reflect client request for services (i.e., car fare, appointments, passes, referrals, etc.), • Follow-up with clients and with referral organizations regarding client contact and progress with referral organization, • May act as client liaison/client advocate with outside organizations regarding such matters as education, healthcare, housing, legal issues, etc., • May schedule and escort client to appointments with referral organizations (educational, medical, social service, etc.), • May assist clients in completing applications for benefits and entitlements and may process applications on clients' behalf Education, Experiences, Licenses, and/or Certifications Required: • Bachelor's degree (e.g., B.A., B.S.W.) or, • Four years of relevant experience, or, • Associate's and two years equivalent experience. Preferred Qualifications: • Bi-lingual English & Spanish Pre/Post Employment Family Pre and/or Post Employment Requirements: • The ability to obtain and maintain the following clearances throughout the duration of employment, • New York State Division of Criminal Justice Services (DCJS), • State Central Registry (SCR), • Register of Substantiated Category One Cases of Abuse or Neglect aka Staff Exclusion List (SEL)• Proof of negative results from TB test Single Pre and/or Post Employment Requirements: • Proof of negative results from TB test. Compensation: $45,800-$50,000 annually When salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate. This includes but is not limited to experience, education, budget and/or program size, internal equity, skills and other factors that may be required for the position and organization. Status: Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR MxkPFGlh0w

Job Description About Us: Acacia Network, the leading Latino integration care nonprofit in the nation, offers the community, from children to seniors, a pathway to behavioral and primary healthcare, housing, and empowerment. We are visionary leaders transforming the triple aim of high quality, and great experience at a lower cost. Acacia champions a collaborative environment to deliver vital health, housing, and community-building services, work we have been doing since 1969. By hiring talented individuals like you, we've been able to expand quickly, with offices in Albany, Buffalo, Syracuse, Orlando, Tennessee, Maryland, and Puerto Rico. Job description Under supervision of the Director of Social Service, the Case Manager is responsible for providing case management, housing support to clients and monthly reporting requirements that will ensure compliance with the parameters of the program. The requirements listed below represent the knowledge, skills, and/or ability required. The salary for the Case Manager is $35,000 - $45,000/annually based on relevant experience. KEY ESSENTIAL FUNCTIONS: Client Advocacy: • Conducts needs assessment and case management for assigned families, • Conducts intakes, home visits and apartment inspections., • Holds bi-weekly interviews with clients., • Maintains up to date files including client history and profile., • Provides information and referrals, arranges for provision of services, advocates and intervenes with government agencies, short-term counseling and assists in developing service plan with goal of restoring family independence., • Coordinates workshops, seminars and other activities for general client population., • Performs other related duties as assigned., • Makes recommendations to improve level of services. Relocation Services: • Meet with Head of Household and begin filling out Section 8, NYCHA and/or Homeless Housing Application. Complete documentation in a timely manner., • Meet with Head of Household every two weeks to determine housing status and immediate needs., • Contact landlord/broker to schedule appointment to see apartment., • Follow up with landlord/broker to assure that Section 8 package or other related documents was submitted., • Schedule Head of Household for Apartment Inspection with housing site., • Follow-up meeting with resident for Lease signing., • Follow-up meeting, after lease has been signed, then schedule resident for move out., • Contact Public Assistance agency to request rent checks. Case Management and Record Keeping: • Provides case management and on site crisis intervention., • Completes required service plans., • Educates participants with respect to good housekeeping and home-safety practices, budgeting and landlord/tenant relations, as necessary., • Maintains appropriate documentation of all tenant contacts., • Documents monthly progress notes in the participants’ chart., • Conducts home visits to help evaluate participants’ compliance with the rules and regulations of the program and to assess the need for referral to supportive services., • Reports any alleged child neglect or abuse to the ACS agency or the authorities. EDUCATION AND REQUIRMENTS: • BA degree in relevant field (Masters degree preferred), • Minimum of 2 years of Case Management Experience, • Experience working with homeless population(s), • Housing Knowledge, • Familiarity with community Resources, • Excellent oral and written communication Acacia Network is an equal opportunity employer

Job Description Title: Case Manager Report to: Program Supervisor Status: Full Time Compensation: $27.47 an hour Non-Exempt Work Schedule: Monday - Friday 9 AM - 5 PM Office Location: Brooklyn, NY 11208 Organization Overview: HousingPlus is a value driven nonprofit organization focused on assisting women in building community and transforming their lives. HousingPlus is actively seeking to provide support, training and opportunities that foster growth and well-being for its staff as well as the women we serve. The mission of HousingPlus is to provide permanent, affordable housing and comprehensive services to women, including women with children, and gender expansive people to support them in overcoming poverty, homelessness, addiction, trauma and the effects of incarceration, in order to build lives of stability, and to define and realize goals for themselves and their families. Since its beginning in 2002, HousingPlus has worked to address the lack of housing and services for women who have historically been underserved and marginalized, especially women impacted by the criminal justice system, and for the past 10 years, also female Veterans. Over the next three years, HousingPlus' programs will continue to grow, along with its commitment to serving vulnerable populations. Please consider joining a team committed to building brighter futures for all! Please visit our website for more information regarding our organization: www.housingplusnyc.org. Please do not call or email HousingPlus regarding the status of your application Position Summary: The case manager will work in our congregate or scattered site supportive housing program(s) in Brooklyn for women and women with children who have experienced chronic homelessness, mental illness substance use disorder or a disabling medical condition. The Case Manager will carry a caseload of individuals, families, or a combination of both and will deliver services to support the goals of housing stability, family stabilization, independent living, and financial security. Duties/Responsibilities: • Conduct initial intakes and assessments and annual assessments as required., • Develop initial Individual Service Plan (ISP) including relapse prevention plans with all caseload tenants. Conduct quarterly ISP reviews and annual ISP updates with caseload tenants as required., • Provide case management, counseling sessions and support services as required., • Refer tenants to other agencies, community service providers and resources as needed. Collaborate with providers to ensure compliance., • Escort tenants to appointments as needed., • Assist families and/or individuals with achieving goals of self-sufficiency and independent living., • Work with individual and/or the entire family to improve family functioning., • Maintain/update case notes and other data in AWARDS database as required. Document all interactions with tenants in AWARDS within 72 hours., • Ensure progress notes provide accurate and detailed notes on needs, challenges and barriers, and progress and successes for all family members., • Maintain tenant case files that are organized and easy to navigate., • Ensure case files include AWARDS and supporting documentation for all family members as required., • Maintain housing goal of zero rental arrears for each family and/or individuals. • Provide emergency and crisis interventions., • Conduct monthly home visits as required for entire caseload., • Attend program meetings, agency-wide meetings, and staff training., • Perform program objectives in accordance with HousingPlus and government funder policies and procedures., • Other tasks as assigned.REQUIREMENTS: Required Skills/Abilities: • Ability to work onsite 5 days per week, • English/Spanish speaking preferred, not required., • Experience working with veterans preferred, not required., • Ability to work as a team member., • Familiarity with Human Resource Administration (HRA) policy and procedures., • Excellent organizational, interpersonal communication, and writing skills., • Proficient computer skills including Microsoft applications (Outlook, Work, Excel, PowerPoint) and Google Suite. Must possess the ability to format and work within spreadsheets and Word Documents. Experience using case management databases preferred., • Must be able to walk a minimum distance of 4 city blocks and climb a minimum of three flights of stairs., • Some evening/weekend hours may be required. Education and Experience: • Bachelor's in Human Services or related field, • Minimum of 2 years' experience working with families around the issues of homelessness, Mental Illness and/or Substance Use Disorder. Physical Requirements: • Prolonged periods of sitting at a desk and working on a computer., • Must be able to lift up to 15 pounds at times. Benefits: • Medical, Dental, Vision, Flexible Spending Account, Commuter Benefits, • 403B Matching, • Supplemental Insurance at your discretion, • Access to discounted entertainment benefits

Job Description Classification: Non-Exempt Reports to: Assistant Program Director Location: Bronx, NY Status & Hours: Full-time, five days a week. Who We Are: Lantern Community Services helps New Yorkers impacted by homelessness move from surviving to thriving by pairing safe, supportive housing with wraparound services that build lasting stability and independence. If you believe a steady home can be the start of everything else, you’ll fit right in with our mission-first team. Lantern was also recognized as a Top 2025 Workplace by City & State New York - a great place to do meaningful work with people who care! About The Role: We are seeking a dynamic and experienced Case Manager to support individuals with chronic medical conditions, including HIV and AIDS, in the community. The Case Manager is part of an interdisciplinary team focused on helping clients stabilize their lives, maintain housing stability, and work toward their physical, emotional, vocational, educational, and social goals. This role includes conducting comprehensive assessments, developing and implementing individualized service plans, linking clients to medical, mental health, substance use, and social service providers, monitoring client progress, and maintaining accurate documentation. The ideal candidate brings strong clinical knowledge and experience working with individuals and/or families impacted by mental illness, substance use, medical issues, and involvement with legal or criminal justice systems. The successful candidate is compassionate, proactive, and resourceful, and is able to work effectively both independently and as part of a collaborative team. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. • Provide integrated counseling and case management services that effectively engage residents and promote health and wellness, personal growth, and housing stability., • Collaborate with residents to develop client-centered, recovery-oriented service plans that identify both short- and long-term goals., • Utilize a harm-reduction approach to support a diverse caseload of formerly homeless individuals experiencing mental health and/or substance use challenges., • Make referrals to, and serve as a liaison with, care coordination agencies, health and mental health providers, substance use programs, and employment services to secure appropriate supports., • Actively engage residents through regular apartment visits, community outings, and accompaniment to appointments, as needed., • Develop safety plans for residents and collaborate with the team to de-escalate crises and manage challenging situations as they arise., • Develop and facilitate groups and programs that are responsive to residents’ needs and foster an inclusive, respectful community environment., • Maintain accurate, confidential records for each resident in accordance with mandated documentation schedules, including assessments, interventions, and correspondence with collateral providers., • Collaborate with the Leasing and Compliance teams to support and maintain housing stability., • Participate in staff meetings, clinical meetings, and individual supervision to ensure best practices in service delivery., • Participate in group clinical supervision toward advanced licensure., • Engage in a robust training program, including training in evidence-based practices, to ensure the highest quality of services for clients., • Perform other job-related duties as assigned. Required Education and Experience: • Bachelor’s degree (BA/BS) from an accredited institution required; Master of Social Work (MSW) strongly preferred., • Bilingual Spanish/English preferred., • Minimum of one year of experience working with adults and/or families impacted by poverty, chronic homelessness, mental illness, substance use, and/or medical issues., • Ability to work independently as well as collaboratively as part of an interdisciplinary team., • Strong organizational skills with the ability to manage a diverse caseload of clients with diverse needs., • Ability to work effectively under pressure, including in crisis situations, and demonstrate flexibility with work schedules when necessary., • Experience using Case Management electronic record-keeping systems. Work Environment: This job operates in a supportive housing environment and works with a population who may experience mental illness, substance use, disability, HIV/AIDS, and other chronic illnesses. Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, climb stairs, and/ or kneel. Occasionally, the employee will have to lift and/or move up to 10 pounds. Note: Lantern Community Services provides equal employment opportunities to all employees and applicants for employment. Lantern Community Services (Lantern) values the diversity of all our clients, staff, Board of Directors, and partners. By bringing diverse individuals and viewpoints together, we create more vibrant, healthy, and just communities.

Job Description CASE MANAGER We are excited to invite a passionate and dedicated Case Manager to join our team! Homes for the Homeless (HFH) is searching for a Case Manager for our Families w/ Children facility in the Longwood area of the Bronx, NY. As the Case Manager, you will play a pivotal role in our organization, assisting families in providing them with the necessary care and resources needed. Join us and be a part of an organization that values your contribution and cares deeply for the community we serve. ABOUT HOMES FOR THE HOMELESS: Homes for the Homeless operates shelters for families experiencing homelessness in NYC. Our family residences are more than just a place to sleep. Families can make the most of their stay through accessing an array of onsite programs. Many of these programs are also available to people living in the local community. Our goal is to have a positive impact so families can thrive long after they leave our shelters. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Maintains and updates digital and physical records of all families as required by governing agencies., • Collaborate with clients to develop service plans based on an assessment of each family’s needs., • Assist families with referrals to outside agencies for employment, education, parenting, legal, medical, and mental health services., • Maintain and update case files bi-weekly to document progress., • Assist families with moving into permanent housing., • Ensure that clients maintain an open public assistance case., • Adhere to all city and state guidelines for maintaining documents., • Conducts unit inspections., • Perform other duties as assigned. QUALIFICATIONS: • Bachelor’s or Associate's Degree., • Familiarity with case management preferred., • Knowledge of Outlook, Word, and Excel., • Bilingual in Spanish or other language is a plus., • Other duties as assigned. COMPENSATION/EEO: In order to attract and retain a high-performance workforce, Homes for the Homeless offers a dynamic and rewarding work environment, with a focus on ensuring an appropriate work-life balance. In addition to a competitive salary, full-time permanent employees are eligible for excellent benefits including comprehensive health insurance (including medical, dental, and vision), an employer-funded 403(b) retirement plan, commuter benefits, life insurance, Work/Life Assistance Program, 3 weeks paid vacation, 10 sick days, 3 personal days and 12 paid holidays. Homes for the Homeless is committed to promoting an inclusive organizational environment of dignity and respect. We are an Equal Opportunity Employer (EEO) committed to equal treatment, and prohibit any form of discrimination or harassment based on age, race, religion, creed, color, national origin, sexual orientation, veteran or military status, sex (including pregnancy, childbirth and related medical conditions), gender (including gender identity and gender expression), disability, predisposing genetic characteristics, marital status, arrest or conviction, domestic violence victim status, familial status, or any other basis that would be in violation of any applicable federal, state, or local law. TIME SHIFT: 9am-5pm, Monday - Friday SALARY: $47,000

Job Description Let’s Connect! Are you ready to embark on a new career endeavor? The Doe Fund is a leading New York City non-profit organization that operates the enormously visible Ready, Willing & Able (RWA) program, whose participants clean over 115 miles of streets and sidewalks every day. With an $80 million budget, 500+ staff members, and 46,000 individual donors, The Doe Fund is nationally acclaimed as a work-based model for solving homelessness and criminal recidivism. We empower people to break the cycles of homelessness, welfare dependency, substance abuse, and incarceration through innovative work and housing programs. We are seeking a Case Manager for The Doe Fund's permanent supportive housing for homeless individuals and families living with HIV/AIDS. The program is designed to provide long-term residential care and twenty-four-hour support services in a community environment that maximizes residents' independence while ensuring their physical and emotional security and well-being. This 255-unit residence will provide housing for 153 individuals and families referred by the New York City HIV/AIDS Services Administration (HASA), and the remaining 102 units will be apartments for moderate-income households. The Case Manager is responsible for providing supportive case management services to the residents referred by HASA. The successful candidate will have strong clinical and communication skills along with experience working with the HIV/AIDS population. We offer a competitive salary and a comprehensive benefits package, including medical and dental coverage, paid retirement plan participation, paid sick, personal, and vacation time, paid holidays, discounted gym memberships, and more. Key Responsibilities: • Maintain a caseload and provide supportive case management services to these individuals, • Maintain resident records in compliance with agency and funding standards, • Conduct and review assessments, • Develop and implement individual Service Plans and assist residents with achieving their goals geared toward self-sufficiency, • Monitor and ensure residents are linked to healthcare providers, • Provide counseling and crisis intervention as necessary, • Assist residents in securing and maintaining benefits, • Maintain a liaison with community services, including hospitals, substance abuse treatment programs, HRA, and mental health programs, • Facilitate groups and activities that promote health and independent living skills development, • Monitor and assist residents with rent payments and budgeting, • Conduct regular unit inspections, • Educate residents about approaches to mental health, • Attend ongoing training to enhance the services provided to the residents, • Assist with the completion of reports as needed, • Other duties as assigned The Ideal Candidate: • Bachelor’s Degree in Social Work or relevant field, • Minimum of three years of post-bachelor experience, • An ideal candidate must have a working knowledge of HIV/AIDS, substance abuse, mental illness, and homelessness, • Excellent case management skills, including knowledge of benefits in the NYC Metro area, • Sensitivity to community issues and needs, • Outstanding interpersonal and communication skills, both oral and written, • Strong ethical standards, confidentiality, and personal integrity, • Computer proficiency (i.e., email, Microsoft Word, Excel, and PowerPoint) Interested? Submit your application for review. Before you go, we want to assure you that we are committed to building a diverse and inclusive workplace reflective of individuals who share our mission and who want to join us in working on the cutting-edge of important social issues. We are an equal opportunity employer and we highly encourage applications from candidates regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local law.

Job Description Let’s Connect! Are you ready to embark on a new career endeavor? The Doe Fund is a leading New York City non-profit organization that operates the enormously visible Ready, Willing & Able (RWA) program, whose participants clean over 115 miles of streets and sidewalks every day. With an $80 million budget, 500+ staff members, and 46,000 individual donors, The Doe Fund is nationally acclaimed as a work-based model for solving homelessness and criminal recidivism. We empower people to break the cycles of homelessness, welfare dependency, substance abuse, and incarceration through innovative work and housing programs. We are seeking a Case Manager for The Doe Fund's newest permanent supportive housing for homeless individuals living with HIV/AIDS. The program is designed to provide long-term residential care and twenty-four-hour support services in a community environment that maximizes residents' independence while ensuring their physical and emotional security and well-being. This 98-unit residence will provide housing for 49 individuals referred by the New York City HIV/AIDS Services Administration (HASA), and the remaining 49 units will be apartments for moderate-income households. The Case Manager is responsible for providing supportive case management services to the residents. The successful candidate will have strong clinical and communication skills, along with experience working with the HIV/AIDS population, and will be available to cover some evening hours. We offer a competitive salary and a comprehensive benefits package, including medical and dental coverage, paid retirement plan participation, paid sick, personal, and vacation time, paid holidays, discounted gym memberships, and more. Key Responsibilities: • Maintain a caseload and provide supportive case management services to these individuals, • Maintain resident records in compliance with agency and funding standards, • Conduct and review assessments, • Develop and implement individual Service Plans and assist residents with achieving their goals geared toward self-sufficiency, • Monitor and ensure residents are linked to healthcare providers, • Provide counseling and crisis intervention as necessary, • Assist residents in securing and maintaining benefits, • Maintain a liaison with community services, including hospitals, substance abuse treatment programs, HRA, and mental health programs, • Facilitate groups and activities that promote health and independent living skills development, • Monitor and assist residents with rent payments and budgeting, • Conduct regular unit inspections, • Educate residents about approaches to mental health, • Attend ongoing training to enhance the services provided to the residents, • Assist with the completion of reports as needed, • Other duties as assigned The Ideal Candidate: • Bachelor’s Degree in Social Work or relevant field, • Minimum of three years of post-bachelor experience, • Ideal candidate must have a working knowledge of HIV/AIDS, substance abuse, mental illness, and homelessness, • Excellent case management skills, including knowledge of benefits in the NYC Metro area, • Sensitivity to community issues and needs, • Outstanding interpersonal and communication skills, both oral and written, • Strong ethical standards, confidentiality, and personal integrity, • Flexibility with schedule to cover evening activities, • Computer proficiency (i.e., email, Microsoft Word, Excel, and PowerPoint) Interested? Submit your application for review. Before you go, we want to assure you that we are committed to building a diverse and inclusive workplace reflective of individuals who share our mission and who want to join us in working on the cutting-edge of important social issues. We are an equal opportunity employer and we highly encourage applications from candidates regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local law.

Job Description Let’s Connect! Are you ready to embark on a new career endeavor? Join The Doe Fund on our mission to break the cycles of homelessness, addiction, and recidivism. Our flagship Ready, Willing & Able (RWA) program provides paid transitional work experience, transitional housing, advanced occupational training, and comprehensive supportive services to individuals experiencing homelessness. The Doe Fund is also one of New York City’s largest nonprofit developers of permanent affordable and supportive housing, with more than 1,900 units in operation or pre-development. The Doe Fund has an annual operating budget of $80 million and a full-time staff of nearly 500, a significant portion of whom are graduates of our programs. The Doe Fund is currently seeking a high-energy, self-motivated experienced Case Manager to join our team. The successful candidate will have experience working with formerly incarcerated, Mental Health, Homeless, and/or Housing organizations. This position will be based out of our Porter Avenue Facility. We offer a competitive salary and a comprehensive benefits package, including medical and dental coverage, paid retirement plan participation, paid sick, personal and vacation time, paid holidays, discounted gym memberships, and more. Key Responsibilities: • Manage a caseload of clients; monitor their progress toward meeting goals established in their service plans and their participation is required RWA program components, • Research and coordinate access to outside referral sources for Mental Health, Substance Recovery, Benefits, Entitlements, and Primary Care services., • Communicate with DHS and other agencies as needed., • Collaborate with clients; assist in goal setting and self-development; work as a team with other staff to achieve program-wide participation, employment, housing, graduation, retention, and other program goals., • Organize and facilitate caseload and other groups on various topics., • Maintain current, accurate, complete, and timely documentation of trainee progress in charts and case-noting databases (TDF’s Client Tracking Database and DHS’s CARES)., • Provide crisis intervention to clients to resolve any issues or concerns that may arise., • Perform other duties as assigned. The Ideal Candidate: • A High School Diploma is required. Bachelor’s degree with a major in Psychology, Sociology, Counseling, Social Work, or other Human Services concentration preferred., • At least 2+ years of experience in Human Services/Case Management, • Experience working with challenging high-service needs populations preferred, • CASAC a plus, • Strong interpersonal and written/verbal communication skills required, • Working knowledge of MS, Word, Excel, PowerPoint, and Google, • Bilingual preferred. Interested? Submit your application for review. Before you go, we want to assure you that we are committed to building a diverse and inclusive workplace reflective of individuals who share our mission and who want to join us in working on the cutting-edge of important social issues. We are an equal opportunity employer and we highly encourage applications from candidates regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local law.

Job DescriptionBenefits: • Health insurance, • Paid time off Requirements • Baccalaureate degree in Social Work, Psychology, Sociology, or related field with 2+ years of direct social service experience, • Associate degree in Human Service, or related field with 4+ years of direct social service experience, • High School Diploma/General Equivalent Diploma with 8 plus years of direct social service experience, • Strong interpersonal skills with the ability to be compassionate and firm and always maintaining confidentiality, • Knowledge of community resources, • Ability to solve problems, make decisions, resolve conflicts and listen, • Fluent in English and Spanish is a plus, • Ability to deal calmly in crisis situations, • Proven ability to work collaboratively well with diverse groups, • Proven ability to handle multiple tasks effectively under pressure, • Strong organizational skills, detail-oriented, and efficient, • Maturity, integrity, and sound judgmentResponsibilities, • The successful candidate will provide a full range of on-site, person-centered, strengths-based services to a caseload of approximately 20-25 clients with the objective to help people live fulfilling lives in the community, • The Case Manager will be responsible for counseling, client intakes, case management, and counseling and aftercare services, • The manager will collaborate with colleagues to meet the needs of their caseload and achieve program success while fulfilling core purpose, value, and vision, • Conduct initial intake assessments and act upon critical needs appropriately, • Orient clients to the shelter program, requirements and consequences, • Provide client with Independent Living Plan (ILP) (CARES), working in collaboration with other Social Service providers and ensure the delivery of comprehensive support services, • Assist non-working clients to obtain Public Assistance, • Completes psychosocial assessments within the first 30 days of intake, • Track and monitor client progress, • Empower clients to become involved in their own planning and goal setting, • Conduct weekly/bi-weekly meetings with clients, or as needed, • Refer clients and encourage job development for subsequent employment if appropriate, • Refer clients to appropriate resources to assist with set goals, • Meet with clients to address issues, challenges, and successes to assist in strengthening their capacity for long-term self-sufficiency, • Maintain client files to include conversations, warnings and progress reports and documenting all incidents, • Maintain confidential case record for all clients, • Report critical incidents immediately to the Site Director/ Director of Social Services, • Work collaboratively with other Housing Specialist and Employment staff to identify client readiness for employment and/or housing, • Treat all clients, visitors, and employees with kindness, respect, and dignity, • Report critical incidents immediately to the Director/Supervisor of Social Services, • Refer clients to internal and external resources and serve as an advocate when necessary, • Provide case management and counseling periodically; one year beyond the client's departure, • Develop and maintain connections with other programs and units within the organization to facilitate inter-agency referralsJob description Summary: The successful candidate will provide a full range of on-site, person-centered, strengths-based services to a caseload of approximately 20-25 clients with the objective to help people live fulfilling lives in the community. The Case Manager will be responsible for counseling, client intakes, case management, and counseling and aftercare services. The manager will collaborate with colleagues to meet the needs of their caseload and achieve program success while fulfilling core purpose, value, and vision. Responsibilities: The Case Manager is responsible for, but not limited to: • Conduct initial intake assessments and act upon critical needs appropriately, • Utilizes assessment tools (CARES) to identify support service needs and make immediate referrals, • Orient clients to the shelter program, requirements and consequences, • Provide client with Independent Living Plan (ILP) (CARES), working in collaboration with other Social Service providers and ensure the delivery of comprehensive support services., • Assist non-working clients to obtain Public Assistance, • Completes psychosocial assessments within the first 30 days of intake, • Track and monitor client progress, • Empower clients to become involved in their own planning and goal setting, • Conduct weekly/bi-weekly meetings with clients, or as needed, • Refer clients and encourage job development for subsequent employment if appropriate, • Refer clients to appropriate resources to assist with set goals, • Meet with clients to address issues, challenges, and successes to assist in strengthening their capacity for long-term self-sufficiency, • Maintain client files to include conversations, warnings and progress reports and documenting all incidents, • Maintain confidential case record for all clients, • Report critical incidents immediately to the Site Director/ Director of Social Services, • Work collaboratively with other Housing Specialist and Employment staff to identify client readiness for employment and/or housing, • Treat all clients, visitors, and employees with kindness, respect, and dignity, • Report critical incidents immediately to the Director/Supervisor of Social Services, • Refer clients to internal and external resources and serve as an advocate when necessary, • Provide case management and counseling periodically; one year beyond the client’s departure, • Develop and maintain connections with other programs and units within the organization to facilitate inter-agency referralsProfessional & Personal Qualifications, • Baccalaureate degree in Social Work, Psychology, Sociology, or related field with 2+ years of direct social service experience, • Associate degree in Human Service, or related field with 4+ years of direct social service experience, • High School Diploma/General Equivalent Diploma with 8 plus years of direct social service experience, • Strong interpersonal skills with the ability to be compassionate and firm and always maintaining confidentiality, • Knowledge of community resources, • Ability to solve problems, make decisions, resolve conflicts and listen, • Fluent in English and Spanish is a plus, • Ability to deal calmly in crisis situations., • Proven ability to work collaboratively well with diverse groups, • Proven ability to handle multiple tasks effectively under pressure, • Strong organizational skills, detail-oriented, and efficient, • Maturity, integrity, and sound judgment

Job Description PRIMARY FUNCTION/PURPOSE: Provide direct case management services including assessment, counseling, crisis intervention, referral, and advocacy to ensure an effective social service support plan is in place to enable the successful relocation of families to permanent housing. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Utilizing the Department of Homeless Services (DHS) - Client Assistance and Re-housing Enterprise System (CARES) complete family’s intake assessment, service plan/independent living plan, housing, next step conferences/transfers, incident reports, progress notes, etc., • Utilizing the DHS Client Assistance and Re-housing Enterprise System (CARES), Review accessible information from Human Resource Administration, Administration for Children Services, Department of Probation, Department of Homeless Services, etc., • Utilizing the DHS Client Assistance and Re-housing Enterprise System (CARES) ensure that all information is updated in system in a timely fashion as required by DHS., • Provide advocacy and referral services to ensure clients receive appropriate benefits, entitlements and services thereby enhancing their transition to permanent housing while minimizing the length of time families are homeless., • Coordinate services, as needed, to stabilize the family unit, deal with problems of substance abuse, or improve housekeeping, parenting and money management skills so the goal of permanent housing may be realized., • Assess and identify the clients' needs, formulate appropriate plans of service, monitor and document progress of service plans and document all significant interactions with or on behalf of the clients to ensure the clear, effective delivery of service to families and the provision of high-quality social services that are in compliance with the State, City and Agency regulations., • Develop and maintain appropriate helping relationships with the families to assist them in making the most of their residency at the facility and facilitate their active involvement in the achievement of service goals., • Provide appropriate individual counseling and crisis intervention services to families to help stabilize and minimize the negative impact of the family's displacement., • Maintain familiarity with off-site and on-site program resources for homeless families and refer families to appropriate resources to ensure that they receive the most beneficial services., • Facilitate groups, as designated, to address family issues, enhance life skills, and assist families in achieving self-sufficiency and a successful transition to permanent housing., • Coordinate client services provided by other social services staff to ensure that families receive the necessary and appropriate services in a timely fashion and to ensure compliance with State and City regulations., • Facilitate effective communication among staff, both within the Casework Unit and with other staff members. Ensure the timely and accurate transfer of relevant information to administrative staff, such as client admission and discharge and changes in public assistance cases to ensure the smooth functioning of the family and compliance with numerous regulatory agencies., • Perform other duties and special projects as assigned and required including serving on-call for a one-week period each quarter., • Assist in the transferring clients in and out of the program, when required. SECONDARY RESPONSIBILITIES: • Facilitate effective communication with other staff within an interdisciplinary context, participate in and contribute to staff meetings and the development of policies and procedures., • Participate in training and staff-development activities to acquire and maintain both interpersonal and operational skills necessary for successful job performance., • PRINCIPAL RELATIONSHIPS:, • Frequent interaction with diverse clients to assess and respond to their needs., • Collaborative working relationships with and guidance to, volunteers who provide assistance in the facility., • Regular contact with other program and Social Services staff to ensure team delivery of consistent high-quality services. MINIMUM QUALIFICATIONS: • Education: Bachelor’s degree preferred and/or an Associated degree in Social Work, Sociology, Psychology, Counseling, Criminal Justice or Human Services., • Experience:, • a) Bachelor’s degree (preferred) with a minimum of one (l) year of experience in social services, counseling, crisis intervention, family services, preventive services or housing services preferred., • b) Associate degree (considered) with a minimum of two (2) experience in social services, counseling, crisis intervention, family services, preventive services or housing services preferred., • Experience facilitating groups for homeless adults, specialized knowledge of substance abuse issues and treatment, and family dynamics treatment is necessary., • Bilingual language ability highly desirable., • Excellent written and verbal communication skills., • Excellent interpersonal and computer literate in Microsoft-Office. OTHER REQUIREMENTS (including Physical Demands): • May be required to work long hours and a varied schedule. • Travelling throughout various locations in the New York City area., • Climatic issues of temperature variance and ventilation association with resident facility impact delivery of services., • Lifting and moving objects weighing up to 30 pounds several times a week., • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status. Shift Schedule: Tuesday–Saturday: 9:00 AM–5:00 PM; One Late Day: TBD With Manager | (Days Off: Sunday & Monday)

Job Description About Us: Acacia Network, the leading Latino integration care nonprofit in the nation, offers the community, from children to seniors, a pathway to behavioral and primary healthcare, housing, and empowerment. We are visionary leaders transforming the triple aim of high quality, and great experience at a lower cost. Acacia champions a collaborative environment to deliver vital health, housing, and community-building services, work we have been doing since 1969. By hiring talented individuals like you, we've been able to expand quickly, with offices in Albany, Buffalo, Syracuse, Orlando, Tennessee, Maryland, and Puerto Rico. CASE MANAGER SUPERVISOR POSITION OVERVIEW: The Case Manager Supervisor will assist with the oversight and implementation of Social Services functions of the shelter according to DHS regulatory and accreditation requirements care and resources for the purpose of meeting the physical, emotional, and social needs of clients. The Case Manager Supervisor provides supervision to the Intake Services and Case Management Team and works with the Program Director/Director of Social Service to develop, implement, track, report, and evaluate measurable outcomes. The salary for the Case Manager Supervisor is $50,000 annually based on relevant experience. KEY ESSENTIAL FUNCTIONS: • Serve as mentor to Case Managers; promote their professional development., • Ensure Case managers maintain updated case files with necessary documentation., • Conduct and document one-on-one supervision of direct reporting staff to assess and improve., • Ensure clients have appropriate medical insurance and are referred to medical provider., • Work with team to ensure building standards are met and conduct unit inspections and follow-up., • Collect, review, sign and submit timesheets for all direct reports for PD/DSS approval., • Assist in organizing onsite and offsite training opportunities for professional development of staff., • Participate and facilitate in interdisciplinary team meetings to discuss and overcome resident barriers., • Delegate and monitor client-related operational responsibilities, as appropriate, to Intake and Case Management team members., • Oversee the timely assessment of clients upon admission, change of condition and review and update care plans., • Assist in developing program content to address client needs related to housing, substance abuse treatment, mental health, and employment., • Set realistic weekly and monthly performance goals in accordance with contract requirements with reporting staff., • Assist with monitoring and tracking clients housing placements, medical compliance, and Individual Service Plans., • Conduct case conferences with difficult to engage clients and relevant Case Manager., • Provide supportive counseling and advocacy for clients., • Liaison with medical staff and psychiatric providers (both internal and external) to ensure appropriate service delivery for clients., • work performance (i.e. identify training needs, professional development, etc.), • Assist PD/DSS with ensuring housing and performance outcomes are met on a monthly/ quarterly/ annual basis., • Develop and implement crisis prevention/or intervention strategies to ensure a safe and secure environment., • Assist with attending meetings with funders or outside agencies., • Assist PD/DSS with implementing a system to ensure that clients maintain their medication compliance on a weekly basis., • Assist with maintaining compliance with all organizational policies and legal regulations, by ensuring meticulous documentation of all activities in the department., • Assist in the review analysis of program and demographic client data to make program improvements., • Report all significant (i.e. Funder) events, and monitoring events to the Program Director/Director of Social Service., • Assist with planning and organizing program activities to maximize program contract and performance goals as outlined in DHS Performance Incentive Plans., • Communicate with other Case Manager Supervisors at other Acacia Network Shelters on issues related to client progress and best practices., • Assist PD/DSS with conducting periodic internal file reviews and implement Quality Assurance measures as needed to ensure quality service delivery to clients (i.e. address and investigate client complaints), • Submit accurate DHS and ACACIA’s monthly reports to PD for review in a timely manner., • Assist with troubleshooting client and direct reporting staff program problems, and make decisions in accordance with program policies, procedures, and protocols., • Assist with completing incident reports to relevant parties to properly and timely record any incident., • Performs other duties assigned by the Program Director. REQUIREMENTS: • Associate degree but bachelor’s degree, preferred., • Minimum of five (5) years’ experience working with homeless and/or and mixed income population., • Specialty in substance abuse and mental health issues, • Knowledge of crisis prevention, intervention, and resolution techniques; match such techniques to circumstance and individuals. Acacia Network is an equal opportunity employer

Job DescriptionAbout Jericho Project Jericho Project is a nationally recognized nonprofit that has been working to end homelessness at its roots since 1983. What began as a Manhattan soup kitchen has grown into a citywide organization serving nearly 3,000 New Yorkers each year—including over 700 veterans, as well as young adults and families, many of whom identify as LGBTQ+. Jericho provides more than 600 units of supportive housing through seven permanent residences in the Bronx and Harlem, along with scattered-site apartments throughout New York City. Our housing-first model is paired with wraparound services delivered by skilled case managers, licensed mental health clinicians, and workforce development specialists. Together, these services support our four pillars of stability: housing, employment, wellness, and family. In 2024, Jericho facilitated over 570 housing placements, helped secure nearly 275 job placements, and delivered over 750 therapy sessions through our in-house Jericho Therapy Program. As we move toward expanding our reach by an additional 2,000 units of housing, we remain committed to helping individuals and families build lasting independence and well-being—one person, one home, and one community at a time. About the Position The Case Manager will provide case management and service coordination at Loring Place, a 52-unit Permanent Supportive Housing program. Candidates must have experience serving adults with mental illnesses and substance use histories; experience in a supportive housing setting is preferred. The Case Manager will be required to have frequent contact, not limited to, weekly or monthly face-to-face meetings, telephone conversations, e-mail and other electronic exchange with colleagues is expected. Position: Case Manager Location: Loring Place (Bronx) Reports To: Program Director Status: Non-Exempt Compensation: $53,000.00 to $55,000.00 annualized Responsibilities: • Maintain a case load of high risk/high-intensity tenants., • Provide enhanced case management services which will be informed by a Housing First approach in the office and at the resident’s home using evidence-based practices such as Motivational Interviewing and Harm Reduction techniques., • Conduct assessments and program intakes all assigned residents., • Ensure data is accurate and complete and that all required accompanying documentation is collected., • Develop and update person centered service plans (every 6 month)., • Utilize trauma informed interventions and culturally responsive engagement techniques to assist residents with overcoming barriers to housing stability and assist them in their community integration to Logan Fountain., • Identify each resident’s strengths, needs, abilities, and preferences., • Act as liaison for the psychiatrist at the program site and manage the appointment times of residents receiving services from the doctor., • Provide referrals, advocacy, and linkages to public benefits including but not limited to healthcare, SNAP, SSl/SSDI, and public assistance., • Maintain and refer to a network of resources and contacts that will further their community integration., • Implement groups with a focus on life skills, education and support, relapse prevention and mental health counseling., • Coordinate with Jericho’s Workforce Opportunities department to link residents to employment and educational assistance., • Coordinate aftercare services and follow-up contacts for post-discharge updates., • Conduct outreach and engagement including apartment visits and inspections., • Participate in community development efforts such as Community Meetings and supporting the residence in establishing partnerships with other providers in the community., • Ensure compliance with organizational and funder regulations and documentation., • Complete a monthly Audit Tool and ensure that all citations are cured., • Work with Property Management staff to assist resident to meet terms of their lease including timely payment of rent and avoidance of any nuisance behaviors., • Provide all services in a manner that respects cultural differences amongst residents., • Provide administrative support to the Assistant Director and Program Director as needed., • Other duties as assigned by a supervisor. Requirements: • A Bachelor's degree in human services or related field required., • Experience working with homelessness, substance use, mental health and/or trauma settings preferred., • Must be willing to work a weekend day., • Must possess strong organizational, writing, communication, and computer skills., • Candidates must be self-starters with the skills and energy to work with high-need individuals., • Strong engagement and interpersonal skills., • Some relevant experience working with low-income or homeless populations., • Be familiar with interventions needed for resident with severe persistent mental health issues., • Local applicants are highly encouraged to apply., • Bilingual English/Spanish strongly preferred., • Case Manager is regularly required to, type, use hands and fingers, reach with hands and arm. Case Manager is regularly required to walk, ascend and descend stairs, stoop, and kneel. Case Manager is often required to spend up to six (6) hours sitting at a desk during a normal eight (8) hour shift. Occasionally the Case Manager is required to lift items less than 5 pounds. The Case Manager is regularly required to move throughout the facility/NYC while carrying out job duties. ADA Specifications: This position requires the ability to lift up to 50 lbs. Ability to travel to various sites. One must possess the ability to speak, hear, see, and write as well as the ability to use a computer and related software programs. Local and/or national travel required and may require some longer weekday/weekend commitments to accomplish related business projects or meet deliverables. EQUAL OPPORTUNITY EMPLOYER We are an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where all employees feel welcome and valued. We believe that diversity and inclusion are essential to our success. DISCLAIMER This job description is intended to provide a general overview of the position and its essential functions. It is not intended to be an exhaustive list of all the duties and responsibilities that may be assigned to the staff member. The specific duties and responsibilities of the position may change from time to time, as determined by the needs of the organization. The staff member must be able to perform the essential functions of the position satisfactorily, with or without reasonable accommodation. Reasonable accommodation will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Powered by JazzHR 4R33RMwIZm

Job Description Job Title: Case Manager Classification: Full-time, Non-Exempt Reports to: Assistant Program Director and Program Director Location: Rustin House, New York, NY Status & Hours: Full-time position with a regular daytime schedule that may include 1–2 evening or late shifts. Lantern staff may be asked to adjust their work schedule depending on the operational needs of the site and the agency. Who We Are: Lantern Community Services helps New Yorkers impacted by homelessness move from surviving to thriving by pairing safe, supportive housing with wraparound services that build lasting stability and independence. If you believe a steady home can be the start of everything else, you'll fit right in with our mission-first team. Lantern was also recognized as a Top 2025 Workplace by City & State New York - a great place to do meaningful work with people who care! Where You Will Work: Rustin House is one of Lantern’s supportive housing communities in New York City, serving formerly homeless individuals who may experience mental illness, substance use disorders, legal and criminal justice involvement, and other chronic medical conditions. About the Role: We are seeking an experienced and dedicated Case Manager to join our team at Rustin House. The Case Manager will assist residents in stabilizing their lives, maintaining housing stability, and achieving their physical, emotional, vocational, and social goals. This role involves assessing client needs, linking clients to services, developing individualized plans toward stabilization and re-housing, monitoring progress, and maintaining accurate documentation. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Provide a range of services including benefits and entitlements assistance, case management, group programming, individual counseling and support, advocacy, resources, and referrals for residents., • Utilize a harm reduction approach to support a diverse caseload of formerly homeless individuals around issues of mental health and substance use., • Actively engage residents through regular apartment visits, community outings, and escorts to appointments as needed., • Develop safety plans for residents and work with the team to de-escalate clients and collaboratively manage crises as they arise., • Maintain current and accurate documentation for all cases across all required reporting agencies, including progress notes, case contacts, and case summaries., • Participate in staff and clinical meetings and individual supervision to ensure best practices in the performance of role responsibilities., • Perform other duties as assigned. Required Education and Experience: • High school diploma, HSE, or GED required. Bachelor's degree from an accredited institution preferred., • Minimum of two (2) years of social services experience required., • Possession of a valid Food Handler's License, or the ability to obtain one within six (6) months of hire, is required., • Highly organized with the ability to manage a diverse caseload of clients with varying needs., • Able to work well under pressure, including in crisis situations, and flexible with work schedule when necessary., • Experience with ETO or other electronic case management systems., • Experience working with individuals impacted by homelessness, mental illness, substance use, and/or low-income backgrounds. Work Environment: This position operates within a supportive housing site in New York, NY, and works with a population that may experience mental illness, substance use, disability, HIV/AIDS, and/or other chronic health conditions. Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, climb stairs, and/or kneel. They must also use their hands to type, handle, or feel. The employee is frequently required to talk or hear and must occasionally lift and/or move up to 10 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role. Other Duties: Duties, responsibilities, and activities may change at any time with or without notice. Equal Opportunity Employer: Lantern Community Services provides equal employment opportunities to all employees and applicants. Lantern values the diversity of our clients, staff, Board of Directors, and partners. By bringing diverse individuals and viewpoints together, we create more vibrant, healthy, and just communities.

Job Description Make the Road States (MRstates) is the national home for the second-generation Make the Road family of organizations in Connecticut, New Jersey, Pennsylvania and Nevada, this in addition to New York, that serves to uplift the voices of working-class, immigrants, women, LGBTQIA people, and people of color across the Make the Roads umbrella. From an operational spectrum it serves as the Finance and Human Resources Compliance Officers for the umbrella at large. Make the Road New Jersey (MRNJ) builds the power of immigrant and working class communities to achieve dignity and respect through community organizing, the provision of high quality legal and support services, transformative education and policy innovation. MRNJ is a project of Make the Road States. Founded in 2014, MRNJ operates centers and organizing hubs in Elizabeth, Passaic, Perth Amboy and Newark, NJ that reach thousands of immigrant and working class people of color each year. Our member-led organizing committees -- which work on the issues named above-- implement strategies to combat shared problems, and develop leadership and the capacity for civic participation. In the past four years, MRNJ has won more than 10 pro-immigrant and pro-worker policies, including the nation's first guaranteed severance law, landmark anti-wage theft legislation, occupational and drivers’ license for undocumented immigrants and a $15 minimum wage. We also provide an array of high-quality bilingual services including ESOL, legal services in the areas of immigration and workplace rights, workplace safety training and college access. This provision is included in a Union-represented collective bargaining unit, and specific employment terms and conditions are subject to collective bargaining. Current Opening: The Case Manager will work with the legal and organizing teams to provide service support to members and clients. The Case Manager will additionally work with members and staff to provide education. This is an in-person, salaried position, primarily out of our branch in Perth Amboy, NJ; some travel to our other branches and nearby areas will be required. This position is included in a Union-represented collective bargaining unit, and specific employment terms and conditions are subject to collective bargaining. Key Responsibilities but not limited to: • Work with MRNJ’s legal, organizing, and services teams to meet service needs; provide individualized assistance to community members and clients in accessing services through intake, needs assessment, application assistance, accompaniment, referrals, follow-up, and advocacy, helping individuals navigate systems and overcome barriers to accessing care and community resources;, • Coordinate frequent community clinics, workshops, and service events based on organizational priorities;, • Manage active caseload as determined by department and annual goals, and maintain client files in good order, including photocopying and scanning applications, letters, supporting documentation, and follow-up work. Ensure the completion of detailed and accurate client and case information in Legal Server or other case management system;, • Build and maintain relationships with local organizations, healthcare providers, and community-based service partners to improve member access to critical resources, including healthcare, mental health services, educational resources, public benefits, legal services, housing support, and social services;, • Develop, organize, and maintain updated referral resources, including provider and partner contacts, service eligibility criteria, and step-by-step referral processes, to streamline client access to internal and external services; ensure members receive timely referrals, follow-up, education, and direct access to care and support services;, • Lead and support rapid response efforts;, • Provide warm hand-off and follow-up to members and clients when needs fall outside program expertise, ensuring connection to appropriate external providers and support services;, • Create both external and internal facing educational materials regarding access to services and promotional materials for organized community events;, • Conduct outreach via street canvassing and phone banking to recruit for aforementioned workshops, clinics, and service events;, • Support the implementation and recruitment efforts to grow our membership base throughout the state;, • Provide support and participation for organization-wide and national campaigns, civic engagement initiatives, and other events;, • Participate in team and department meetings and assist with grant reports;, • Participate in ongoing continuing education and other trainings related to areas of case management and services support;, • Stay informed on local, state and national politics, organizational programs, campaigns, and operational developments to ensure accurate and consistent communication with members, partners, and the public. Proactively engage in continuous learning and application of movement principles as well as other critical concepts that underscore our organizational approach to building power, such as racialized capitalism;, • Maintain work space and shared areas in a clean and tidy manner at all times;, • Be responsible for monitoring, transporting, and/or ensuring the return of MRNJ equipment;, • Attend, participate in, and/or facilitate MRNJ’s events, meetings, and trainings as needed;, • Uphold MRNJ’s values and mission;, • May perform other duties as assigned. Requirements: • Eligible to work in the US;, • Bachelor’s degree or higher;, • At least 2 years of case management experience;, • Demonstrated commitment to social justice and immigrant rights. Demonstrate an understanding of the challenges facing immigrant communities, communities of color, and low-and moderate-income families; Demonstrated ability to work effectively and respectfully with a diverse client population as well as with community members, co-workers, and the public;, • Excellent communication, interpersonal, problem-solving, conflict resolution, and organizational skills; emotional maturity;, • Language Skills: Proficiency in English and Spanish required;, • Desire to work collaboratively; self-motivated; detail-oriented, well-organized, and able to prioritize assignments and workload;, • Manages shifting priorities and unexpected challenges effectively;, • Microsoft Office or Google Suite proficiency;, • Knowledge of or willingness to learn database and communication platforms;, • Flexibility to attend evening and weekend events and meetings, as needed;, • A valid driver’s license and vehicle and be willing to drive for work purposes preferred. Salary and Benefits: MRNJ offers an excellent benefit package including health insurance, 401K, and generous paid vacation, sick, personal days. The salary range for this position is from $59,740 - $63,860. How to Apply: Please attach your resume and cover letter and submit all documents to the Make the Road New Jersey career center. Make the Road believes that social change is best achieved through grassroots community-based organizing that flows directly from and engages the community demanding the change. As a membership-based organization, we are committed to providing equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, criminal history, or Veteran status. We strongly encourage those from historically excluded groups to apply.

Job DescriptionAbout Jericho Project Jericho Project is a nationally recognized nonprofit that has been working to end homelessness at its roots since 1983. What began as a Manhattan soup kitchen has grown into a citywide organization serving nearly 3,000 New Yorkers each year—including over 700 veterans, as well as young adults and families, many of whom identify as LGBTQ+. Jericho provides more than 600 units of supportive housing through seven permanent residences in the Bronx and Harlem, along with scattered-site apartments throughout New York City. Our housing-first model is paired with wraparound services delivered by skilled case managers, licensed mental health clinicians, and workforce development specialists. Together, these services support our four pillars of stability: housing, employment, wellness, and family. In 2024, Jericho facilitated over 570 housing placements, helped secure nearly 275 job placements, and delivered over 750 therapy sessions through our in-house Jericho Therapy Program. As we move toward expanding our reach by an additional 2,000 units of housing, we remain committed to helping individuals and families build lasting independence and well-being—one person, one home, and one community at a time. About the Position The Case Manager will be responsible for providing rapid re-housing services to veterans, young adults, and single adults. The Case Manager will carry a caseload of approximately 18-20 participants. Case managers will be required to have frequent contact, but not limited to, weekly or monthly face- to-face meetings, telephone conversations, aftercare contacts and survey distribution, e-mail, and other electronic exchange with each participant on his or her caseload, depending on the need for services and post-placement support. Position: Case Manager Location: Manhattan Reports To: Assistant Program Director Status: Non-Exempt Compensation: $53,000.00 to $55,000.00 annualized Responsibilities: • Utilize Critical Time Intervention, Motivational Interviewing, and Harm Reduction techniques to assist low-income veteran families who are either homeless or at imminent risk of homelessness to resolve their housing crises., • Utilize Motivational Interviewing, and Harm Reduction techniques to assist both veterans and young adults, singles and families who are homeless to resolve their housing crises and promote long-term housing stability., • Conduct assessments and program intakes for individuals seeking rapid re-housing services. Ensure data is accurate and complete and that all required accompanying documentation is collected. Update case notes in electronic case management system in a timely manner., • Participate in the intake and orientation process of new program participants., • Provide direct case management services in the office and at field/home visits., • Develop and update housing stability plans to assist participants to obtain or maintain permanent housing. Identify household’s strengths, needs, abilities, and preferences., • Utilize a variety of interventions to assist participants with overcoming barriers to housing stability, including increasing income and benefits., • Assist with housing search and placement. Provide hands-on assistance to enable veteran to find suitable housing, including accompanying veteran to apartment viewings and conducting neighborhood research throughout NYC and surrounding areas. Advocate on behalf of the veteran with landlords and brokers to overcome any issues or challenges to securing suitable housing. Work collaboratively with community housing specialists to identify suitable housing., • Conduct housing inspections for identified units prior to financial assistance being requested., • Mediate household and/or landlord-tenant disputes that threaten housing stability. Serve as point-of-contact for landlords and maintain positive landlord relationships., • Coordinate with Workforce Opportunities team to link participants to employment and educational assistance., • Identify and make referrals to community resources including but not limited to preventive services, long-term case management programs, benefits assistance, SSI/SSDI, mental and physical healthcare, pantries, hospitals and Homebase to maintain stable housing., • Become SSI/SSDI Outreach, Access & Recovery Initiative (SOAR) trained, complete applications for SSI/SSDI, and follow up with progress towards obtaining benefits., • Assist with household budgeting and provide referrals for financial counseling as needed., • Conduct legal assessments and make referrals as needed., • Assess participants’ need for Financial Assistance and submit completed requests as needed., • Conduct outreach and engagement to target populations., • Provide crisis intervention as needed., • Provide post-placement support and follow-up contacts., • Utilize electronic case management system. Maintain accurate and up-to-date client files., • Participate in community initiatives to fulfil Jericho Project’s mission to end homelessness., • Participate in case conferences, staff meetings, and training., • Carry out other duties as assigned by Assistant Director and/or Managing Program Director. Requirements: • Bachelor’s Degree in Human Services or a closely related field., • Experience working in homelessness, substance abuse, mental health and/or trauma settings preferred., • Experience working with veterans/military, young adults, or LGBTQ populations preferred., • Knowledge of NYC resources preferred., • Must possess strong organizational, writing, communication, and computer skills., • This position includes fast paced case management and some field work. Candidates must be self-starters with the skills and energy to work with high need participants in the community., • Strong engagement and interpersonal skills. ADA Specifications: This position requires the ability to lift up to 50 lbs. Ability to travel to various sites. One must possess the ability to speak, hear, see, and write as well as the ability to use a computer and related software programs. Local and/or national travel required and may require some longer weekday/weekend commitments to accomplish related business projects or meet deliverables. EQUAL OPPORTUNITY EMPLOYER We are an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where all employees feel welcome and valued. We believe that diversity and inclusion are essential to our success. DISCLAIMER This job description is intended to provide a general overview of the position and its essential functions. It is not intended to be an exhaustive list of all the duties and responsibilities that may be assigned to the staff member. The specific duties and responsibilities of the position may change from time to time, as determined by the needs of the organization. The staff member must be able to perform the essential functions of the position satisfactorily, with or without reasonable accommodation. Reasonable accommodation will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Powered by JazzHR XrWBDguyDt

Job Description ABOUT US New York Edge is the largest provider of after school and summer camp programs in New York City public schools. Each year, programs in academics--including STEM, the arts, sports & wellness, and college access help 40,000 students develop leadership skills and succeed in school. Working parents count on our programs to provide safe and enriching environments for their children. SUMMARY New York Edge is seeking a passionate, knowledgeable, and mission-oriented individual to fill the role of Family Development Coach (FDC) in our High School Youth: Educational Support program area. The FDC will develop a partnership between student participants and their families and include helping participants set reachable goals for their own self-reliance, methods for achieving them, and providing or facilitating access to services needed to reach these goals, offering encouragement, and exploring challenges and opportunities to identify solutions for themselves. The power of the relationship exists between the participant and the FDC and will be built on mutual respect and trust. The FDC will focus on changing behaviors rather than “fixing problems," and will support participants in identifying and developing their strengths. The FDC will coordinate services and ensure that they are aligned and integrated with participants’ needs and goals. Job Type: Full-Time, Year-Round Salary: $45,000 - $50,000 annually Schedule: Monday - Friday, 10am - 6pm This job requires you to be in-person. PROGRAMMATIC OVERSIGHT Maintain an emotionally and physically safe environment for youth that meets all compliance and safety requirements set forth by the organization, DOE, DOH, funders and applicable labor law. Identify needs of the targeted students, apply interventions, and track and monitor input and impact of interventions for weekly meetings about student progress. Monitor and track daily, weekly, and monthly attendance, and follow-up with family, as needed, to ensure continuous engagement and attendance. Identify high need students, coordinate with teachers to target interventions, and track and monitor impact of interventions. Facilitate alliances and partnerships with City agencies and non-profit partners to establish a continuum of services for students. Support New York Edge, school, and partner agencies with resource management and development, including fund development and grant maintenance. Support the coordination of space for student and family support services, and for special events. Support program activities including but not limited to expanded learning time, parent family and community engagement, and mental health. Participate in school team meetings and specialized meetings such as attendance meetings. Facilitate the process to gain additional resources. RELATIONSHIP AND PARTNERSHIP MANAGEMENT Provide holistic assessment, creation, and implementation of a Family Development Plan (FDP) that outlines participants’ strengths and self-defined goals, specific steps to take to achieve goals, available supports and resources needed, and a realistic timeline to meet the goals. Regularly review the FDP to assess whether goals have been met or need to be adjusted mid-course, Provide follow-up to ensure that the participants have received requested services. Cultivate and forge positive relationships with Principal, Assistant Principals, teachers, parents and parent coordinators and other key constituents in the community to engage their support in ensuring programmatic quality for the youth we serve. Help broker new partnerships aligned with student goals and needs. Collaborate with all program partners on program delivery to align with the goals in relation to student achievement and performance. Establish parent involvement in areas of advocacy, special events, daily operations, education, and trips. Identify and utilize community resources, including other schools, libraries, community and local government agencies. Work effectively with internship sites. Conduct outreach to students and families. Keep supervisor informed of pertinent site information, including any challenges in fulfilling responsibilities Seek input from teachers, school staff, parents and students to determine student and family needs. Build relationships and mechanisms to link school day to extended day learning opportunities for targeted cohort. Participate in data collection, reporting and analysis. OPERATIONS Ensure the Program is compliant with DOE regulations, timelines, and staying abreast of all local, state and federal management conditions and requirements. Monitor and ensure all program compliance, including but not limited to student enrollment, attendance tracking, and online virtual learning. Ensure that student attendance information is being properly collected and delivered to the Data Department on a weekly basis. Maintain accurate records (i.e., staff files, program flyers, materials, schedule and curriculum). Report site injuries via appropriate forms and immediately communicate incidents with school and New York Edge personnel. Assist Program Manager in ensuring budgetary compliance and with submission of any required documents or reports to funding sources. Track and care for all equipment and supplies used by program participants and staff. REQUIRED SKILLS Reliable, organized and punctual Demonstrated experience working with NYC youth, families, teachers and community members of diverse backgrounds within a positive youth development framework Solid understanding of New York City and New York State education requirements in an urban setting Strong leader and team-builder Ability to resolve conflicts and negotiate solutions Ability to establish and maintain effective working relationships with program staff and school partners Excellent communication (oral and written) and interpersonal skills with proven ability to interact with a diverse range of individuals both in person, virtually and over the phone, applying tact and discretion as situations demand Must have excellent organizational, time management and follow-up skills Must be able to clearly articulate outcome requirements and provide the necessary and appropriate resources and support to successfully deliver on objectives Responsible and professional conduct that serves as role model to staff and youth Exhibit strong character traits and exercise patience and creativity while seeking win-win scenarios Ability to set priorities and meet deadlines Must demonstrate ability to manage multiple priorities simultaneously Experienced with E-learning and Virtual Learning Proficiency in Google Suite, Microsoft Excel, Outlook, and Word REQUIRED QUALIFICATIONS Bachelor’s degree required with preference in Education, Psychology, or Social Work Must have passion for New York Edge mission and demonstrated interest in the field of education and youth development Prior work experience in urban education Experience in using appropriate resources and working with NYC systems, such as public assistance, child welfare, education, and housing. Ability to establish and maintain effective working relationships with students, families and school partners including school administration and staff Must be available for all hours of the program on a daily basis Bilingual: Fluent in Spanish highly preferred Family Development Coach certification within one year of hiring Family Development Coach will be required to report to the school building and interact with staff, students, parents and school administration. At time of offer and acceptance, the job requires safety and security clearances through the Department of Education and Department of Health. New York Edge is an Equal Opportunity/Affirmative Action Employer. Disclaimer: The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. These statements are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of a person in this position.

Job Description JOB DESCRIPTION Help 365 Senior Case Manager Location: New York, NY New York Common Pantry is one of the city’s largest hunger relief organizations, providing food assistance, case management services, senior food provision, nutrition education, and hygiene services. We are a dynamic, mission-driven organization experiencing rapid growth and expansion. NYCP is a poverty-fighting organization that reduces hunger and promotes dignity, health, and self-sufficiency by using a holistic approach. Last year, we assisted over 764,000 visitors, served over 11.7 million meals, and accessed $10.7 million in public benefits resources for our guests. Through an array of programs that we offer, we look to establish long-term stability for those we serve. The Help 365 Senior Case Manager serves as a senior member of the Help 365 team, providing direct case management services while supporting the daily operations, quality assurance, and overall effectiveness of the case management program. This position assists individuals and families in accessing public benefits, emergency food assistance, housing stabilization resources, and other community services that promote long-term self-sufficiency. In addition to maintaining an active caseload, the Help 365 Senior Case Manager provides day-to-day guidance, training, and operational support to Case Managers and volunteers at the NYCP East Harlem location, monitors data quality and program compliance, and assists the Assistant Director of Social Services with program oversight, reporting, and workflow coordination. The Help 365 Senior Case Manager will report to the Assistant Director of Social Services at the 8 East 109th Street location. The schedule for this position is Tuesday through Saturday, 9 AM - 5 AM; 1-hour unpaid lunch. This is a Full-Time position, 35 hours a week, non-exempt. Responsibilities: Leadership & Program Oversight Provide day-to-day guidance, mentorship, and operational support to Case Managers and volunteers. Assist the Assistant Director of Social Services with overseeing daily Help 365 operations at the East Harlem location. Monitor staff productivity, service quality, and adherence to department policies and procedures. Ensure exceptional customer service is consistently provided and assist in resolving participant concerns and conflicts. Train and onboard new Case Managers and volunteers on case management procedures, databases, and program expectations. Monitor the accuracy and completeness of client records and ensure timely documentation in the client database. Maintain inventory of office supplies and program materials, ensuring uninterrupted daily operations. Represent NYCP at coalition meetings, community events, and partner organization meetings as assigned. Case Management & Client Services Conduct comprehensive intakes and assessments for new and returning participants. Screen participants using the ACCESS NYC Benefits Screening Tool to determine eligibility for public benefits and entitlements. Assist participants with applying for and maintaining benefits, including SNAP, Medicaid, Cash Assistance, SSI, and other available resources. Refer participants to employment, housing, healthcare, legal, and other supportive services as appropriate. Confirm receipt of benefits through NYCP's Paperless Office System (POS) in collaboration with the Human Resources Administration (HRA). Coordinate appointments with Health Care Navigators and ensure participants have the required documentation. Process emergency food assistance and pantry memberships. Complete annual recertifications and benefit re-screenings for pantry members. Resolve pantry membership issues, including inactive or replacement membership cards during food distribution. Maintain accurate, timely, and confidential case records. Data Management & Reporting Monitor data quality and ensure accurate entry of client information into agency databases. Assist with contract reporting, data collection, and program performance tracking. Maintain participant confirmation logs and benefits tracking spreadsheets. Support continuous quality improvement initiatives by identifying data discrepancies and recommending corrective actions. Outreach & Collaboration Conduct community outreach to increase awareness of NYCP's food distribution and case management services. Participate in bi-weekly case management meetings and other departmental meetings. Meet established program goals, performance metrics, and service targets. Other responsibilities as assigned. Qualifications: Full professional proficiency in both English and Spanish is required. A Bachelor’s degree in Social Work, Human Services, or a related field; equivalent work experience is preferred. Commitment to helping the communities in need and NYCP’s work and mission. Experience managing challenging interactions and de-escalating situations with clients while maintaining safety, dignity, and respect. Experience with case management databases is preferred. Knowledge of public benefits, entitlements, and related systems. Professional written and verbal communication skills. Proficient with Microsoft Office Suite and Google Drive. Solid computer literacy and general administrative/clerical skills. Cultural sensitivity and respect when serving diverse communities. Ability to work effectively with diverse populations in a respectful and culturally competent manner. Strong multitasking skills and ability to work efficiently in a fast-paced, high-traffic environment. Strong customer service and interpersonal skills. This is not an exhaustive list of all responsibilities, duties, skills, efforts or requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. This description does not constitute a contract of employment and NYCP may exercise its employment-at-will rights at any time. New York Common Pantry is an Equal Opportunity Employer and is committed to providing equal employment opportunities to you without regard to race, creed, color, religion, national origin, sex, sexual orientation, pregnancy, marital status, age, veteran status, medical condition or disability, genetic information, gender identity, or any other protected status under federal, state, or local law. Pay: $29.00-31.00/hour Benefits: Paid Holidays Paid Time Off, including Vacation, Personal, and Sick Medical, Medical Expense Reimbursement Plan, Dental, and Vision insurance Limited Purpose and dependent care FSA 403(b) Retirement Account Employer-Paid Life Insurance and Long-Term Disability Voluntary Life Insurance Voluntary Pet Insurance Pre-tax Transit Benefits

Job Description The salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills, and expertise. Hybrid: 4 days in office/1 day remote Join UP! We are lighting the path home, one person at a time. About Urban Pathways Since 1975, Urban Pathways has engaged New York City’s most vulnerable residents, people on the streets or in areas unfit for human habitation, “lighting the path home, one person at a time.” Urban Pathways is a catalyst for transformative change in the lives of unhoused adults, empowering them to discover their inherent strengths and abilities. We provide essential support and foster an environment where individuals can redefine their narratives and become their best selves. Job Summary Reporting to the Director of Social Services/Social Services Supervisor, the Case Manager provides and documents clinical and case management services for assigned clients. The Case Manager will be an active listener and provide high quality customer service and respond by exhibiting cross-cultural awareness with the ability to promote and contribute to an equitable and inclusive anti-racist organizational culture and environment. Key Responsibilities & Essential Functions Program/Facilities • Provides comprehensive case management services for assigned clients including, but not limited to: o Support and resources/referrals for clients to meet objectives, including but not limited to: · Entitlements · Housing · Employment/Education/Vocational Training · Heatlh, mental health treatment, and substance abuse services. · Social and community integration o Counseling and support to clients on an on-going basis including, but not limited to: · Crisis intervention · Training and support on client daily living skills, as required · Assistance in problem solving, as required · Conflict resolution · Advocacy • Assesses client needs, develops service plans and/or service referrals to achieve client self-sufficiency., • Conducts field work including, but not limited to home visits, escorting clients to appointments, and outreach., • Facilitates client groups., • Monitors client medications, as required., • Conducts client intake and updates information in client database system(s)., • Completes incident reports and distributes related notices within 24 hours. Administrative · Maintains and submits all necessary documentation and reports accurately in a timely manner and as required by Urban Pathways, regulatory and funding agency policies, and procedures including but not limited to: o Enter progress notes after each client meeting within 48 hours and/or as mandated by the Program. o Completes Intake/Admission documentation within 24 hours of client admission, as mandated by the Program. o Documents assessments in client records within required timeframe (not applicable for Outreach Program). o Updates information in client records, as required. o Documents incidents and distributes related notices within 24 hours when the Case Manager has witnessed the incident. o Submit all required paperwork for supervisor approval within 48 hours. o Files paperwork in client charts (once approved/signed by supervisor), as required by program (no more than 48 hours). Communication · Communicates verbally and in writing in a professional manner at all times. · Attends staff meetings, trainings, and supervisory sessions, as required. · Responds to all communications including telephone, email, and other oral and written inquiries in a timely manner. Performs all other duties as assigned and as required. Qualifications, Education and Experience · Bachelor’s degree required. Bachelor’s degree in Social Work or other related field preferred. · Minimum one year of case management, individual or group counseling experience preferred. · Knowledge of NYC housing subsidy programs. · Experience with people experiencing homeless, mental illness and/or substance abuse population preferred. Skills & Competencies · Proficiency in Microsoft Office (e.g. Word, Excel, Outlook, etc.) and electronic record-keeping systems (e.g. Awards, Cares, Caires, etc.). · Ability to maintain accurate and up-to-date case notes, documentation, and records. · Excellent organizational and time management skills. · Excellent communication, interpersonal abilities, and follow-up skills. · Work effectively with individuals from diverse backgrounds and cultures. · Foreign languages a plus. Other · Required to work a flexible schedule including weekends, holidays, and evenings. Capabilities · Desire to perform the essential functions of this job. · Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. · Comfortable with using public transportation to travel to and from various programs sites. Licenses · Valid driver’s license with clean driving record a plus. Physical Requirements · All programs require fieldwork, home visits, client escorts, and use of public transportation. Urban Pathways offers a comprehensive benefits package designed to support the well-being and professional growth of our employees. These benefits include: · Healthcare Coverage: Medical, dental, and vision insurance plans to keep you and your family in good health. · Retirement Savings: A 403(b) plan and a 401(a) with employer annual contribution to help you plan for a secure financial future. · Paid Time Off: Generous paid time off, including vacation, holidays, and personal days. · Professional Development: Opportunities for continuous learning and professional development to enhance your skills and advance your career. · Flexible Work Arrangements: Work-life balance is important to us, and we offer flexible work arrangements to accommodate your needs. · Wellness Programs: Employee wellness programs, including fitness initiatives and mental health support. · Employee Assistance Program (EAP): Confidential counseling and support services for personal or work-related issues. · Employee Recognition: Recognition programs to celebrate and reward outstanding contributions.

Job Description Job Title: Case Manager Classification: Full-time, Non-Exempt Reports to: Program Director / Assistant Program Director Location: Upper West Side, New York, NY Status & Hours: Full-time, Monday through Friday, 9:00 AM to 5:00 PM (hours may vary). Lantern staff may be asked to adjust their work schedule depending on the operational needs of the site and the agency. Who We Are: Lantern Community Services helps New Yorkers impacted by homelessness move from surviving to thriving by pairing safe, supportive housing with wraparound services that build lasting stability and independence. If you believe a steady home can be the start of everything else, you'll fit right in with our mission-first team. Lantern was also recognized as a Top 2025 Workplace by City & State New York — a great place to do meaningful work with people who care! About the Role: The Case Manager works with formerly homeless, mentally ill single adults in a supportive housing environment, assisting residents in stabilizing their lives, maintaining housing stability, and achieving their physical, emotional, vocational, educational, and social goals. This role requires solid clinical knowledge, experience working with individuals impacted by mental illness, substance use, legal, criminal justice, and medical issues, a passion for helping people, and the ability to work both independently and as part of an interdisciplinary team. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Provide integrated counseling and case management services that effectively engage residents and promote health and wellness, personal growth, and housing stability., • Collaborate with residents in the development of client-centered, recovery-oriented service plans that identify short and long-term goals., • Utilize a harm reduction approach to support a diverse caseload of formerly homeless individuals around issues of mental health and substance use., • Make referrals and serve as a liaison with care coordination agencies, health and mental health providers, substance use programs, and employment providers to secure services., • Actively engage residents through regular apartment visits, community outings, and escorts to appointments as needed., • Develop safety plans for residents and work with the team to de-escalate clients and collaboratively manage crises as they arise., • Assist in the development and implementation of groups and programs appropriate for residents' needs that foster an inclusive, respectful community., • Develop and maintain confidential records for each resident according to the mandated schedule, documenting all relevant interventions, assessments, and correspondence with collateral services., • Collaborate with the Leasing and Compliance team to ensure housing stability., • Participate in staff and clinical meetings and individual supervision to ensure best practices in the performance of role responsibilities., • Participate in a robust training program that includes training in evidence-based models to ensure the highest level of service is provided to clients., • Perform other duties as assigned. Required Education and Experience: • Bachelor's degree from an accredited institution required, preferably in a related field such as social work, sociology, or psychology. Master's degree preferred., • Possession of a valid Food Handler's License, or the ability to obtain one within six (6) months of hire, is required., • Minimum of two (2) years of experience working with single adults impacted by poverty, chronic homelessness, mental illness, substance use, and/or medical issues., • Ability to work independently as well as a member of an interdisciplinary team., • Highly organized with the ability to manage a diverse caseload of clients with varying needs., • Able to work well under pressure, including in crisis situations, and flexible with work schedule when necessary., • Track record of proactive, strength-based work with individuals and families., • Experience with ETO or other electronic case management systems. Preferred Qualifications: • Experience working with evidence-based models, specifically Motivational Interviewing., • Knowledge of mental health, substance use, or chronically homeless populations. Work Environment: This position operates within a supportive housing site and works with a population that may experience mental illness, addiction, disability, HIV/AIDS, and other chronic health conditions. Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, climb stairs, and/or kneel. They must also use their hands to type, handle, or feel. The employee is frequently required to talk or hear and must occasionally lift and/or move up to 10 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role. Other Duties: Duties, responsibilities, and activities may change at any time with or without notice. Equal Opportunity Employer: Lantern Community Services provides equal employment opportunities to all employees and applicants. Lantern values the diversity of our clients, staff, Board of Directors, and partners. By bringing diverse individuals and viewpoints together, we create more vibrant, healthy, and just communities.

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach more than 72,000 individuals and families each year at our 100 locations, including 10,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families live in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. HomeBase provides case management and essential services to at-risk individuals and families to prevent homelessness. Individuals and families receive services that will help overcome problems with public benefits, housing, education, health care and other issues that could impede their ability to maintain stable households. Position: Case Manager Reports To: Program Supervisor Location: 2244 Church Avenue Brooklyn, NY 11226 What The Case Manager Does: The Case Manager, under general supervision, is expected to: (1) aid individuals and/or families requiring social service assistance; (2) conduct client interviews and evaluations to assess needs and develop service plans, including short-term and long-term client goals; and (3) assist clients in identifying and locating community resources. • Prescreen clients for eligibility and schedule intake appointments., • Review all documentation establishing clients' eligibility, conduct initial intake or assessment of clients and clients' families, and conduct periodic reassessments., • Input client data and client progress information into automated database., • Review and complete all CAMBA intake forms with the client., • Refer clients to appropriate services based on their needs., • Answer incoming calls and check voicemails daily on both desktop and work cell phones, responding to messages within 48 hours, and ensure emails are read and replied to within 48 hours., • Report to work daily with fully charged provided cell phone for multifactor authentication., • Conduct home visits and inspections for any open HomeBase case; not limited to assigned cases only. Evaluate living conditions and/or conduct inspections as per DHS/DSS/HRA standards., • Create and maintain client files, both hard copy and electronic., • Develop service plans with the clients tailored to their needs and provide ongoing follow-up to support them in achieving their goals by monitoring clients' progress (dates achieved) via regularly scheduled telephone contact and/or face-to-face home and office visits. Document client progress via detailed progress notes., • Evaluate and recommend closing of cases in which clients: (a) have achieved stability, (b) have not demonstrated a willingness to participate (lost-to-service), or (c) have reached the allotted time of services 120 EAF/90 ESG without recertification or has become ineligible for services (e.g. exceed income guidelines)., • Meet daily, weekly, and monthly goals and tasks as assigned and in accordance with the funder guidelines., • Complete and submit subsidy applications and requests for financial assistance., • Provide all required information for weekly, monthly, quarterly, and annual reports., • Act as client liaison/client advocate with outside organizations regarding matters such as education, healthcare, housing, legal issues, etc., • Assist clients in completing applications for benefits and entitlements, and process applications on clients' behalf (e.g., Access HRA, Housing Connect, DRIE, SCRIE)., • Escort clients to appointments (e.g., social services, healthcare, etc.) as needed., • Other duties as assigned. Education, Licenses and/or Certifications Required: • Bachelor's degree (e. g., B.A., B.S.W.), or, • Associate degree and 2 years of relevant experience, or, • High School Diploma and 4 years case management experience in the social services field. Minimum Experiences and Skills Required: • Proficiency in Microsoft Office (Excel, Word, Outlook), • Excellent writing skills, with the ability to draft assessments, service plans, progress notes, weekly reports, and general client-related correspondence., • Excellent communication skills, with the ability to effectively present information and respond to questions from supervisors, clients, funders, other organizations, and the general public., • Ability to apply basic mathematical concepts, such as fractions, decimals and percentages, to practical situations., • Strong problem-solving skills, with the ability to define problems, collect data, establish facts, and draw valid conclusions., • Willingness to learn and adapt. Preferred Qualifications: • Proficiency in a language other than English (e.g., Haitian/Creole, French, Spanish, Russian, etc.), • Familiarity with HRA benefits, NYC housing programs, and community resources. Pre and/or Post Employment Requirements: • Required pre & post-employment requirements. Compensation:$49,862.30 – $54,119.70 annually When salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate. This includes but is not limited to experience, education, budget and/or program size, internal equity, skills and other factors that may be required for the position and organization. Status: Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR XAvNY64bt9

Job Description THE ORGANIZATION The Center for Justice Innovation is a nonprofit organization dedicated to advancing community safety and racial justice. Since 1996, we’ve worked alongside communities, courts, and those most directly affected by the justice system to build stronger, healthier, and more equitable neighborhoods. With a team of over 900 staff and an annual budget of $130 million, the Center carries out its mission through three core strategies: Operating Programs that pilot new ideas and address local challenges; Conducting original research to evaluate what works—and what doesn’t; and Providing expert assistance and policy guidance to reformers across the country and beyond. Backed by decades of on-the-ground experience and nationally recognized expertise, we bring innovative, practical, and lasting solutions to justice systems nationwide. Learn more about our work at www.innovatingjustice.org. THE OPPORTUNITY Launched in early 2020, Manhattan Justice Opportunities (Manhattan Justice) seeks to rethink justice in Manhattan and to build a justice system that is more responsive to individuals’ and communities’ needs. Manhattan Justice is a centralized, court-based screening and referral hub that provides judges, prosecutors and defense attorneys at New York County Criminal Court and Supreme Court with a wide array of social service-based sentencing options in misdemeanor and felony cases. Manhattan Justice is seeking a Case Manager to work with defendants participating in the Manhattan Felony Alternative to Incarceration (ATI) Court. The ATI Court, which is led by Administrative Judge Ellen Biben, seeks to forge a new response to individuals charged with felonies by linking them to community-based social services. The Court is the first of its kind, providing an innovative model for other jurisdictions seeking to develop and implement meaningful post-conviction sentencing options for individuals facing felony charges. Reporting to Senior Social Worker, the Case Manager will be part of a team that provides case management services to the ATI Court. The Case Manager will be responsible for providing referrals to community-based services, offering comprehensive clinical case management, and monitoring participant compliance. An essential and dynamic feature of the Case Manager’s role will be close collaboration with key stakeholders. They will work regularly with the judge and court staff from the New York County Supreme Court who oversee the Felony ATI Court, as well as with other stakeholders, including the Manhattan District Attorney’s Office and New York City defense organizations. Court-based clinical work is an exciting, unique and demanding area of practice, and the Case Manager's role involves navigating and constructively engaging with differing and, at times, competing stakeholder perspectives. Responsibilities include but are not limited to: Provide comprehensive, clinically-informed case management services to a caseload of court-mandated ATI participants to help address issues such as substance use, mental health issues, trauma, domestic violence, housing and vocational needs, and other challenges in a participant’s life (e.g. new arrests, family court cases and other civil legal issues); Make appropriate community-based referrals for a variety of social service needs; Manage and monitor compliance with service mandates, including care coordination with providers; Provide written updates for court stakeholders for all court-involved participants; Participate in regular interdisciplinary case conferences with court stakeholders; Coordinate with court stakeholders on any non-compliance issues and assist clients in getting back into compliance, including re-engaging clients, arranging return on warrants, and implementing graduated responses to encourage future compliance; Attend court on calendar days, as needed, to help clients navigate court and collaborate with court staff and stakeholders; Collaborate and maintain strong relationships with key stakeholders, including the resource coordinator, prosecutors, defense attorneys, and other court and programmatic staff; Assist with scheduling and rescheduling participants for intakes, assessments, and programming with community-based partners; Request and review records, and otherwise assist with clinical assessments; Assist with data entry and ensure the accuracy of information in the electronic case management system, including entering case notes and assessment, case management, programming and case outcome data; Assist with toxicology testing and reporting, as needed; Provide crisis intervention and de-escalation, as needed; Provide voluntary referrals to community-based services, as needed; Assist the Felony ATI leadership with the development and implementation of new initiatives; including best clinical practices, and appropriate evidence-based interventions; Provide clinical services as described above to program participants on a voluntary basis post-mandate; Participate in clinical group supervision, staff meetings, and trainings, as scheduled; Attend evening community-based meetings and events, as needed; and; Assist with other programmatic and administrative tasks to support Manhattan Justice’s activities with the Felony ATI Court, as needed. Qualifications: A Bachelor’s degree or a minimum of 3-4 years of experience working in a social service setting; Experience working in a court or criminal justice setting strongly preferred; Experience working with drug/alcohol treatment, mental health, co-occurring disorders, and trauma-informed approaches strongly preferred; Bilingual (English-Spanish) preferred; Strong organizational and time management skills; Commitment to, and experience using, holistic and strengths-based approaches, meeting participants where they are, as well as the ability to work with people from diverse backgrounds in a culturally responsive manner; Strong writing and verbal communication skills; and; Knowledge of community-based resources throughout New York City. Position Type: Full-time. Monday - Friday, from 9:00 AM to 5:00 PM. This position is a one-year contract, subject to grant funding through June 30, 2027. Position Location: Manhattan, NY. Compensation: The compensation range for this position is $52,000 - $63,500 and is commensurate with experience. Benefits: The Center for Justice Innovation offers an excellent benefits package including comprehensive healthcare with a national network, free basic dental coverage, vision insurance, short-term and long-term disability, life insurance, and flexible spending accounts including commuter FSA. We prioritize mental health care for our staff and offer services like Talkspace and Ginger through our healthcare plans. Eligible employees may participate in our 403(b) retirement savings plan through voluntary pre-tax and Roth contributions. The Center for Justice Innovation is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We do not discriminate based on race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We strongly encourage and welcome applications from women, people of color, members of the LGBTQ+ community, and individuals with prior contact with the criminal justice system. Our goal is to create a supportive and respectful environment where everyone, regardless of background or identity, feels valued and included. At this time, the Center is unable to sponsor or take over sponsorship of an employment visa. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment. Candidates are expected to provide accurate and truthful information throughout the hiring process. Any misrepresentation, falsification, or omission of material facts may result in disqualification from consideration, withdrawal of an offer, or termination of employment, regardless of when discovered. In compliance with federal law, all hires must verify their identity and eligibility to work in the United States and complete the required employment verification form upon hire. Please refer to the job posting for relevant contact information. If contact details are not provided, we kindly ask that you refrain from inquiries via phone or email, as only shortlisted candidates will be contacted. Powered by JazzHR Zv4zCR2qOM

Job Description Summary: Streetwork Project is an innovative outreach-counseling program for homeless youth in Harlem, which utilizes a harm reduction approach. Under this umbrella, Case managers provide comprehensive services to adolescents and young adults impacted by homelessness and involved in street activities (gangs, violence, drug use/sale and survival sex). This position will focus on providing support and services to LGBT youth. Services provided include assessment, case planning, case facilitation and management, counseling, referrals, outreach, crisis transportation, daily living services (food, shower, respite), triage counseling, recreational activities and support groups. The Case manager coordinates with Safe Horizon supporting programs and local agencies to provide short- and long-term care necessary to meet the wide range of needs related to homeless adolescents. Responsibilities: • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients., • Engagement of adolescents into program structure (harm reduction philosophy, rules, mutual respect), • Intake and assessment for individuals seeking assistance and screen for housing eligibility, • Provide case management to a caseload of LGBTQ youth, • Assist Youth in applying to Supportive housing and other permanent housing options, • Coordinate with Housing Navigators and Housing Advocate & Benefits Coordinator in follow up with clients and gathering of documentation for processing, • Provide ongoing support to youth in housing following exit of shelter/drop-in. Serve as an advocate and liaison for clients negotiating the shelter system and other social service programs, • Enrollment of clients for Public Assistance & Food-stamps, • Coordinate with social worker in assessing clients’ eligibility and assist with processing for SSI benefits, • Completion of application for SSI for youth who are eligible, • Complete psychosocial reports on youth for Supportive Housing & SOAR screening tools for SSI, • Escort homeless youth to appropriate services and provide transportation as part of case plan, • Facilitate LGBTQ support group, plan outings and socialization events for the LGBTQ youth, • Conduct surveys with LGBTQ youth to assess program’s progress meeting objectives; Triage counseling; Mediation for internal conflicts, • Support Drop-in staff in providing youth access to daily living needs (food, clothes, hygiene supplies, space to rest), • Provide supportive and crisis intervention counseling utilizing a traum based intervention (ARC) for youth with more complex mental health needs and challenges., • Collaborate and coordinate with on- site mental health providers to ensure clients access to care., • Advocacy on behalf of under 18-year-old clients for Administration for Children’s Services support, • Street outreach to homeless and street involved young people, as assigned, • Facilitate Drop-in presentations related to aftercare and independent living skills, • Preparation of case records, prepare monthly and quarterly statistical reports, • Maintain routine administrative responsibilities to include the preparation of correspondence, maintaining files, mail, email, and telephone., • Participate at staff trainings, staff meetings and staff group process workshops & clinical case conferencing; Participate in weekly supervision. Secondary Job Functions: • Petty Cash reconciliation, • Identification of new resources appropriate for population, • Provide wellness and recreational (engagement) activities, • Coordinate services with other Streetwork staff and on-site legal, medical, and psychiatric service providers, • Manage events in the Drop-In Center, Monitor entrance to the program, oversee concrete support to clients, provide transportation to NYC Runaway and Homeless Youth Programs and/or oversee meal preparation Interacts with: • All Streetwork program sites and staff, • All internal Safe Horizon programs and departments that can comprehensively support the client and case plan, • All external agencies and organizations that can provide appropriate services to the client Qualifications: • Experience working in a social services setting, OR, • Personal experience with street survival activities (homelessness, gangs, drug economy, sex industry) with three years separation from involvement in these activities. Deep understanding of the relationship between personal experience and professional standards., • Experience working with youth who have Co-occurring Disorders, • Bachelor’s Degree, creative arts, liberal studies or relevant experience related to working with youth or working in social service settings with target population. Desirable: • Experience in implementing Evidence Based Interventions in trauma informed care in work with youth., • At least 1 year working with the homeless population, youth, or harm reduction Knowledge and Skills: Required: • Compassionate approach to others and openness to new ideas, • Dynamic energy, able to multi-task and negotiate multiple demands on attention, • Non-judgmental approach and ability to empathize with others, • Clear and concise verbal and written communication skill, excellent interpersonal and organizational skills, • Genuine interest in working with disenfranchised youth and young adults Desirable: • Understanding of harm reduction perspective, • Demonstrate the ability to work independently Other: • Basic understanding of computer and systems for managing case records If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: https://www.eeoc.gov/sites/default/files/2023-06/22-088EEOCKnowYourRights6.12ScreenRdr.pdf Know Your Rights: Workplace discrimination is illegal. Hiring Range: $23.36 - 24.74 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center Safe Horizon was named one of City & State New York Top Workplaces of 2025

Job Description About Us: Acacia Network, the leading Latino integration care nonprofit in the nation, offers the community, from children to seniors, a pathway to behavioral and primary healthcare, housing, and empowerment. We are visionary leaders transforming the triple aim of high quality, and great experience at a lower cost. Acacia champions a collaborative environment to deliver vital health, housing, and community-building services, work we have been doing since 1969. By hiring talented individuals like you, we've been able to expand quickly, with offices in Albany, Buffalo, Syracuse, Orlando, Tennessee, Maryland, and Puerto Rico. Job description POSITION OVERVIEW: The Senior Case Manager will lead and support shelter case management services that maximize safety and connect residents to needed services and support. The Senior Case Manager supervises Case Managers to ensure standards are met and discusses solutions to resident barriers. The salary is $50,000/Annually based on relevant experience. RESPONSIBILITIES: • Supervise and serve as a mentor to Case Managers; promote their professional development., • Work with team to ensure building standards are met and participate in wellness checks and unit inspection follow-up., • Participate and facilitate in interdisciplinary team meetings to discuss and overcome resident barriers., • Conduct comprehensive client assessments to collect functional, environmental, psycho-social, educational, and health information as appropriate to develop and create a cost-effective care plan., • Develop support systems to meet client needs by identifying and coordinating a variety of available services., • Evaluate client risk and assess the need for immediate intervention., • Develop, prepare and present training and educational programs/workshops., • Responsible for monthly file audits to ensure compliance and the creation of corrective action plans to produce desired outcomes., • Interpret and explain DHS regulations and service programs to clients., • Provide supportive counseling and advocacy for clients., • Determine quality and effectiveness of services provided and if necessary, develop and implement new processes and procedures., • Build and maintain positive working relationships with staff and clients., • Plan, develop, and implement case treatment plans, • Engage clients in the problem-solving process., • Analyze situations and determine the proper course of action by making decisions and utilizing independent judgment., • Maintain records and prepare clear, concise, and complete reports., • Continuously know the signs and symptoms of mental illness; understand cultural influences on behavior; identify the need for services; problem solves to assess the needs of clients; observe family interactions for assessment purposes and explain regulations and findings to clients and families., • Work with various cultural and ethnic groups tactfully and effectively., • Perform other duties and tasks as assigned and attend meetings, training, and workshops as required., • Interview, hire, supervise, and set up training for program personnel to reach program goals., • Conduct and document one-on-one supervision of direct reporting staff to assess and improve work performance (i.e. identify training needs, professional development, disciplinary actions, terminations, etc.)., • Other duties in keeping with the scope and nature of the position. EDUCATION AND REQUIREMENTS: • Bachelor's Degree in Human/Social Services, Psychology, or related field required (Master's Degree in Social Worker preferred), • Minimum of 5 years experience working with homeless and/or low and mixed-income populations required, • Specialty in substance abuse and mental health issues, • Knowledge of crisis prevention, intervention, and resolution techniques; match such techniques to particular circumstances and individuals Acacia Network is an equal opportunity employer

Job Description JOB TITLE: CASE MANAGER DEPARTMENT: SERVICES REPORTS TO: SENIOR CASE MANAGER FLSA: NON-EXEMPT LOCATION: NYC & WESTCHESTER SUMMARY: The Case Manager assesses clients’ needs, plans a course of action, links clients to services, and monitors the progress of clients and residents in their program. The Case Manager ensures that clients receive appropriate information and referrals to obtain and maintain housing. DUTIES & RESPONSIBILITIES: • Conduct intake and assessment process to orient client to the program and develop individual service plan reflecting assessment needs and goals., • Meet weekly with clients to assist with the achievement of individual service plan goals., • Coordinate services with Housing Specialist, other staff, and external partners, • Provide advocacy for individual clients around entitlements and services., • Provide crisis intervention and supportive counseling to strengthen clients’ ability to make appropriate life decisions., • Document case management activities in accordance with agency and funding source guidelines and procedures., • Complete Housing applications (both written and computer-generated) for clients based on their individual needs and functioning., • Achieve monthly placement quota, as assigned., • Facilitate workshops, groups, and escort clients as applicable., • Attend staff meetings and trainings to enhance skills that are related to job function., • Must be able to work flexible, alternate schedules, which may include evening and weekend shifts., • Perform other related duties. EXPERIENCE, EDUCATION, AND SPECIAL REQUIREMENTS: Bachelor's Degree in Social Work or Human Services Field preferred. Proof of Education is Required. At least 1 year of case management experience working with the homeless, mentally ill, substance abuse, and/or low-income populations. Bilingual a plus. Strong relationship-building skills required. Ability to work independently but know when to raise issues to the supervisor. Excellent organizational and time management skills are necessary. Ability to effectively multitask and follow up on a timely basis. Strong PC skills required, including Word and Excel. CARES experience preferred. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals who are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education, and assistance. Westhab complies with all applicable OSHA standards, rules, and regulations in addition to keeping our workplaces free of serious recognized hazards.

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach more than 72,000 individuals and families each year at our 100 locations, including 10,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families live in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. Program Overview The Van Dyke Cornerstone Case Management Expansion is an enhancement to CAMBA’s DYCD-funded Cornerstone Community Center at Van Dyke Houses that brings an intensive, case-management approach to young adult participants ages 18–21. Using a strength-based, youth-centered, and trauma-informed lens, the program team engages high-risk young adults, develops Individual Service Plans (ISPs) addressing education, employment, health, and life skills, and acts as “expediters” connecting participants to City agencies and community providers for health, mental health, employment training, housing, food, and other supports. Position: Case Manager Reports To: Program Director Location: Van Dyke Cornerstone What Case Manager Does: • Practice Universal Precautions/Standard Protocol & Procedures., • Comply with all Federal, State, City, and CAMBA security and privacy policies to protect the confidentiality of individual health information., • Ensure the safety and security of all participants by following program protocols and procedures, including supervision, accident and incident reporting., • Initiate contact and establish trust with identified high-risk participants ages 18–21 at the Cornerstone Community Center., • Holistically assess each participant’s strengths and needs, and develop an Individual Service Plan (ISP) that includes, at a minimum, goals for education, employment, health, and life skills., • Meet individually with each assigned participant on a weekly basis to review progress, adjust goals, problem-solve barriers, and move participants toward completion of their ISP goals., • Identify participants who have experienced or are experiencing trauma and, in coordination with the clinical supervisor, establish and support weekly Healing Circles for them and for high-risk groups., • Make, track, and follow up on referrals to City agencies, community-based organizations, and other providers for health, mental health, employment and training, housing, food, benefits, legal, and educational services., • Serve as an “expediter” for participants by accompanying, advocating, and coordinating with partner providers to ensure referrals result in actual connection to services., • Work closely with the Youth Navigator on the implementation of ISPs, including outreach, re-engagement, and continuous support for participants., • Participate in clinical supervision with a Licensed Master Social Worker (LMSW) virtually at least twice per month, and present cases for review, consultation, and guidance., • Provide crisis intervention and de-escalation support to participants, and follow established protocols for mandated reporting, safety planning, and escalation to the clinical supervisor., • Work with participants to foster positive relationships with peers and adults, and support the development of life skills, self-advocacy, and healthy decision-making., • Support participants’ family needs, and provide or refer families to additional resources and services., • Maintain complete, accurate, timely, and confidential case records, including intake and assessment documents, ISPs, weekly progress notes, referral and follow-up logs, and case closings, in accordance with CAMBA and funder requirements., • Enter and maintain participant data in required databases and prepare case-related documentation for monthly reports, funder reporting, and site visits., • Participate in case conferences with the clinical supervisor, Youth Navigator, Peer Support Leaders, and partner providers to coordinate care and avoid duplication of services., • Serve as a supportive resource to other on-site staff at the Cornerstone Community Center on participant needs and service connections., • Attend required staff meetings, supervision, trainings, partner meetings, and program events., • Maintain appropriate professional boundaries with participants and follow all CAMBA, DYCD, and site-based policies, procedures, confidentiality standards, and safety protocols., • Tasks may be modified, expanded, and/or assigned over time to meet program needs. Qualifications: Minimum Education Required: • Associates degree in human services, psychology, counseling, or a related field from an accredited college, Minimum Experience and Skills Required: • Minimum of two (2) years of case management experience, or experience in community work or community-centered activities related to the duties of this position., • Experience working with high-risk, justice-involved, or system-impacted young adults preferred., • Experience conducting assessments and developing and implementing service or treatment plans., • Strong communication, documentation, and organizational skills., • Proficiency with Microsoft Office and case management database systems. Pre-employment Requirements: • If off-site or school-based, may require: Dept. of Health, Dept. of Education fingerprint clearance; doctor's note certifying good health; NYS Division of Criminal Justice Services Sex Offender Registry clearance Compensation: $53,000 annually Status: Full-time Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR bCWaoo7Vt3

Job DescriptionCase Manager-Transitional Housing Help Guide Families to Permanent Housing$47,283($25.98/Hour)THE ROLEWin is seeking a dedicated and compassionate Case Manager to support families residing in our Transitional Housing programs. In this role, you will provide comprehensive case management services that help families overcome barriers, achieve housing stability, increase income, and move toward self-sufficiency. Through advocacy, coaching, crisis intervention, and collaboration with community partners, you will help clients create and achieve meaningful goals while ensuring compliance with program requirements. WHAT YOU WILL DO • Conduct comprehensive assessments and complete intake documentation for newly arrived families within required timeframes, • Develop and maintain Individualized Living Plans (ILPs) that support housing, employment, income, and family stability goals, • Provide case management, crisis intervention, counseling, and supportive services tailored to each family's needs, • Connect clients to public benefits, healthcare, mental health services, educational opportunities, legal assistance, and community resources, • Utilize Evidence-Based Practices, Motivational Interviewing, Trauma-Informed Care, and strength-based approaches to support client success, • Maintain accurate client records, CARES documentation, and program compliance in accordance with DHS, OTDA, and Win standards, • Collaborate with Housing Coordinators, Income Building staff, Childcare teams, and community partners to advance client goals, • Monitor client progress, conduct follow-up activities, facilitate referrals, and support families on their path to permanent housingWHO YOU WILL BE, • You will hold a Bachelor's Degree in Social Work or a related field with two years of relevant experience, or an Associate's Degree with three years of client-facing experience, • You will have experience supporting individuals and families experiencing homelessness, domestic violence, or other complex life challenges, • You will demonstrate knowledge of strength-based case management, Motivational Interviewing, Trauma-Informed Care, and other client-centered approaches, • You will be familiar with public benefits, entitlement systems, housing resources, and community-based services, • You will possess strong organizational, communication, and documentation skills, • You will be comfortable managing a caseload while balancing multiple priorities in a fast-paced environment

Job Description Summary: Case Managers provide comprehensive services to individual clients and families residing in cluster apartments. Services provided by Case Managers include assessment, case planning, developing an Independent Living Plan, case facilitation and management, counseling, referrals, information workshops and support groups. The Case Managers coordinates with other program staff and local agencies to provide short and long term care necessary to meet the needs related to moving families to permanent housing. Essential Job Functions: The Case Manager is responsible for managing a caseload of families and children residing in the shelter. Provides counseling intervention services to residents and coordinates all client services as identified in the Independent Living Plan (ILP). Major Duties and Responsibilities: • Intake and assessment for families referred to the shelter., • Manage a caseload of families referred to the shelter by DHS., • Conduct homes visits at least twice a week to meet and discuss resident’s Independent Living Plans., • Conduct bi-weekly progress meetings with residents to assess progress., • Provide crisis intervention and short-term individual counseling., • Providing information and counseling to families on services and planning to move into permanent housing., • Advocate on behalf of clients for public assistance and entitlements with city agencies., • Case management, preparation of case records, prepare monthly and quarterly statistical reports., • Mediation for internal conflicts in the living quarters., • Group facilitation and conducting of educational presentations for communities., • Provide updates as appropriate and assist clients in reporting any challenges to moving to permanent housing., • Serve as an advocate and liaison between the family and various agencies, such as HRA and ACS., • Maintain routine administrative responsibilities to include the preparation of correspondence, maintaining, files, mail, email, and telephone., • Perform related tasks as requested. Knowledge and Skills: Required: • Clear and concise verbal and written communication skill, • Excellent interpersonal skills, be assertive and well organized, • Demonstrate the ability to work independently Education: • Master's degree in Social Work preferred or related field and a minimum of one year of case management, • experience; or Bachelors Degree and a minimum of two years of case management experience., • Experience with homeless families and knowledge of issues of homelessness and/or residential services, • preferred., • Strong interpersonal skills required., • Computer proficiency required including, but not limited to Excel, PowerPoint and Publisher., • Bilingual (English/Spanish) preferred., • Salary: $42,000 - $47,000/annual commensurate with experience. Disclaimer: The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. These statements are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of a person in this position.

Job Description Case Manager - MANDARIN SPEAKING MANDATORY POSITION OVERVIEW: The Case Manager is responsible for delivery of comprehensive, trauma informed advocacy and support for families with children impacted by housing instability. Case Managers will provide direct service provision through assessment, goal development and collaborative partnerships with internal and external service provider linkages to support, improve and restore stability. Case Managers will provide client centered engagement by providing direct service support for case management, establishing housing plans, vocational and educational service planning and connecting families with securing financial resources to assist with achieving permanent housing. Must speak Mandarin. MAJOR DUTIES AND RESPONSIBILITIES • Provide comprehensive trauma-informed case management services to families impacted by housing instability through advocacy, education, and resource coordination., • Complete intake and assessments of needs for stability and safety., • Provide trauma-informed counseling and crisis intervention to residents., • Participate in administrative and operational tasks, including completing required documentation in a timely manner to ensure quality service delivery and compliance with city and state regulations., • Practice trauma-informed, culturally, and linguistically sensitive, client-centered practices in all interactions with residents, staff, CBOs and other stakeholders., • Participate in professional development internal and external training to enhance and develop clinical skills with the client population., • Attend weekly supervision, group supervision, monthly case conferences, and staff meetings., • Perform other duties as assigned by the Director of Clinical Services and Program Director. SPECIFICATIONS FOR EDUCATION/CERTIFICATIONS/LICENSES • Bachelor’s degree in human services or related field preferred., • High diploma or GED plus three (3) years’ experience required. REQUIRED SKILLS AND EXPERIENCE • Bilingual - Mandarin REQUIRED, • Experience in conducting intakes, assessment, crisis intervention, resource coordination, case management, and counseling., • Experience in assessing vocational and educational needs to assist clients with job readiness and other economic empowerment opportunities., • Proficiency in trauma-informed care, client-centered practices and cultural humility., • Commitment to person-centered, recovery-focused and trauma-informed service strategies, upholding residents’ rights and self-determination in service provision to families., • Demonstrated sensitivity and experience with and/or knowledge of homelessness within disenfranchised communities including individuals who identify as lesbian, gay, bisexual, transgender, queer, and/or HIV-affected, the elderly and individuals with substance abuse and/or mental health issues., • Must have ability to be flexible of schedule as needed., • Must be able to lift 10 pounds at times, occasionally reach and bend., • May require occasional work outside established working hours, including evenings and weekends. Location: Flushing, Queens Shifts: Day

Job DescriptionDescription: Position: Senior Case Manager/Case Manager, Bronx Treatment Apartment (BTA) Function: Provides case coordination and delivers community rehabilitation services. Reports to: Program Director Location: The Bronx Schedule: Mondays through Fridays (9:00am-5:00pm) Tasks: • Conducts home visits on a regular basis for assigned case load., • Obtains psychosocial histories and conducts functional skills assessments., • Establishes and maintains liaison with primary provider of psychiatric care., • Assures access to psychiatric, substance use, medical services, and entitlement benefits., • Monitors client medication, including adherence and side-effects., • Administers standardized health screening tools, • Develops an individualized rehabilitation plan (Service/Support Plan) in accordance with client needs, strengths, and goals and in consultation with the treatment team and others of the client's choice., • Delivers community rehabilitation services according to individual need, including: Assertiveness/Self Advocacy Training, Community Integration Services/Resource Development, Daily Living Skills Training, Health Services, Medication Management Training, Parenting Training, Rehabilitation Counseling, Skill Development Services, Socialization, Substance Abuse Services, and Symptom Management., • Delivers housing support services according to individual need in the areas of education/employment support, behavioral health, harm reduction/substance use, assistance with obtaining and retaining entitlements, health care, emergency services, Health Home Care Coordination and transportation., • Documents client response to service, progress and regressions, and regularly updates the Service/Support Plan., • Trains clients in safety procedures and conducts fire drills and self-preservation tests., • Prepares residents for transition to independent living and makes necessary referrals., • Facilitates crisis intervention in the event of an emergency., • Staffs Emergency Phone on a rotating basis., • Maintains client charts and submits necessary notes and reports, including incident reports, in compliance with agency procedures., • Oversees maintenance of apartments, inventories furniture, and alerts program director of maintenance problems., • Attends in-service training as requested by supervisory personnel., • Provides coverage as needed for other staff on the program team., • Serves as "Qualified Mental Health Staff Person", • Duties as assigned by supervisor.Requirements: Sr. Case Manager Qualifications: M.A. in psychology or a human service related field. B.A. in psychology or a human service related field with a minimum of 3 years of experience providing direct care in human services. Experience working with adults with serious mental illness preferred. Strong written and verbal communication skills. Master’s Degree preferred. Scattered Site SCM Salary: $63,905 plus generous benefits Case Manager Qualifications: B.A. in psychology or a human services related field. Experience working with adults with serious mental illness preferred. Strong written and verbal communication skills. Scattered Site CM Salary: $55,632 plus generous benefits Please include a resume, cover letter and contact information for 3 professional references. ACMH is committed to the mental and physical wellbeing of vulnerable New Yorkers and is a leader in the provision of outreach and engagement, care management, rehabilitation, crisis support, and supportive housing. ACMH is committed to becoming an anti-racist organization and seeks to promote actionable change to create an intentional culture of equity at individual, interpersonal and institutional levels. For more information, visit our website: www.acmhnyc.org ACMH is an equal opportunity employer and does not discriminate in employment decisions based on race, color, creed, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, mental or physical disability, marital status, veteran status or citizenship status.