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Job Description Project FIND’s mission is to provide low- and moderate-income and homeless seniors with the services and support they need to enrich their lives and live independently. Today Project FIND operates three supportive housing residences that are home to about 600 people and four senior centers with over 3,000 members. Our members and residents range from the healthy and active to the frail and homebound to the homeless. For all these men and women, Project FIND is a critical resource, providing housing, meals, and programs that help individuals navigate the challenges of aging by encouraging community engagement and healthy living. Please visit our website at: www.projectfind.org. Job Summary: The Service Coordinator will work with tenants, who are all older adults, at the Woodstock Hotel. The program provides case management services, information, referrals, counseling, housing assistance, and crisis intervention for clients and their families. The Service Coordinator is responsible for conducting detailed assessments to determine client needs and eligibility for services, engaging with clients to develop and implement a service plan and providing supportive case management and counseling on a regular, on-going basis. Responsibilities: • Conduct intake and assessment screening, assessing mental and physical health needs and supports, and financial eligibility for benefits, entitlements, conduct home and office and community visits to address unmet needs., • Implement constructive short and long-term interventions through counseling, education about counseling supports, case management, advocacy, referral for corollary services, long-term planning, and assistance with benefits., • In collaboration with Property Management assist with income affidavits, rental subsidy maintenance, housing applications and recertifications and assist in collecting rent as needed. Work closely with all departments within the agency, including property management, maintenance, housekeeping, and the Older Adult Center, to ensure comprehensive support for tenants. Additionally, be able to coordinate with collateral contacts, such as healthcare providers, home care agencies, family members and other formal and informal caregivers to promote tenants’ overall health, safety, and well-being. • Provide direct support and education to clients and their caregivers on topics that can help support aging in place, self-care, health and wellness and advance directive and end of life planning., • Facilitate groups using published curriculums on topics such as harm reduction, mindful living, stress reduction or financial management., • Provide timely documentation and maintenance of client files and progress notes., • Provide coverage for non-assigned program participants, as needed., • After six months, assist with training and support of new staff on essential job functions, as requested., • Perform other related tasks as requested or assigned. Qualifications: • Bachelor's degree or minimum of 2 years relevant experience strongly preferred. Licensed LMSW or LCSW preferred., • Commitment to Project FIND's mission., • Experience working with older adult populations and families preferred., • Bilingual language Spanish fluency preferred., • Ability to provide accurate and timely documentation required., • Time management skills to coordinate multiple responsibilities and services., • Ability to work independently and as part of a team, in both a home and office environment., • Maintain client and agency confidentiality., • Excellent interpersonal, public speaking, and written communication skills. Must be able to communicate effectively and appropriately with other team members, community agencies, and clients with diverse opinions, values, characteristics, and cultures., • Be skilled in conflict mediation/negotiation and have an assertive approach to problem solving., • Excellent oral and written communication skills., • Ability to utilize various computer programs, specifically Microsoft Word and Excel., • Be creative and flexible. Schedule: Monday - Friday, 9:00AM - 5:00PM Project FIND participates in E-Verify, which confirms employment authorization through an electronic database maintained by the Social Security Administration and Department of Homeland Security. The E-Verify process is completed in conjunction with the Form I-9 Employment Eligibility Verification. E-Verify is not used as a tool to pre-screen candidates.

Job Description Programming Coordinator Park Avenue Armory's Mission: Part American palace, part industrial shed, Park Avenue Armory is dedicated to supporting unconventional works in the visual and performing arts that need non-traditional spaces for their full realization, enabling artists to create and audiences to experience epic and adventurous presentations that cannot be mounted elsewhere in New York City. Job Description: The Programming Coordinator serves as a key executive and administrative partner to the Artistic Director and Senior Vice President and Chief Artistic Producer, providing high-level organizational support that enables artistic leadership to operate with maximum effectiveness. This role demands exceptional executive organizational skills, proactive problem-solving, and the ability to manage competing priorities with discretion and professionalism. The Programming Coordinator works closely across all departments to ensure seamless communication, administrative excellence, and timely completion of critical tasks. Due to the nature of this role and interaction with staff across the organization, this is a fully on-site role. Support for Artistic Leadership: • Maintain and monitor mail, contacts, and Artistic Director’s calendar, including scheduling, coordinating, and working with the Senior Vice President and Chief Artistic Producer to prioritize meetings., • Manage schedule for Senior Vice President and Chief Artistic Producer., • Coordinate and manage all travel logistics – both international and local., • Coordinate and manage all scheduling activities that pertain to Armory productions., • Provide updated travel and itineraries of Artistic Director to all parties., • Coordinate and manage New York housing and hotel logistics., • Maintain correspondence on behalf of the Artistic Director and Chief Artistic Producer., • Serve as a dedicated executive assistant to the Artistic Director during New York residencies, anticipating needs, managing day-of logistics, and ensuring all engagements run smoothly and on time. Support Programming Department: • Work with the Artistic Director and Chief Artistic Producer to maintain the department schedule including but not limited to the schedule of both Department Heads, travel booking and other assistance where required., • Process incoming programming-related invoices and communicate with finance to ensure timely payment., • Track and submit all credit card payments., • Prepare monthly expense reports and check requests., • Prepare and organize briefing materials, agendas, and presentations for executive meetings; record and distribute accurate meeting minutes and action items to ensure follow-through on key decisions., • Coordinate space usage between departments and attend weekly look-ahead meetings to resolve conflicts between programming events and other building activity., • Issue and track all dept. purchase orders., • Reconcile monthly department expenses for programming and artistic director’s office., • Maintain agreements with music licensing companies, ensuring ASCAP, BMI, and SESAC licenses and payments are up to date., • Act as the administrative “gatekeeper” of the Programming office to ensure and maintain the accuracy of key files. Organize the office including filing, archiving, and maintaining records, including creation of post-production informational binders., • Coordinate with in-house facilities, IT, and maintenance crew to prepare building spaces (meeting rooms, rehearsal rooms, dressing rooms, etc.) and ensure each program’s needs are met and on schedule. Support for Programming: • Provide production support to Recitals, Artist Studios, and Artist-in-Residence showings/events, occasionally in a stage management capacity as needed., • Book and manage all travel, transfers and accommodations for head house programming, • Create and send detailed Artist Welcome Pack, • Oversee logistical needs of the Armory’s Artist in Residence program, including scheduling bi-annual move-outs during major art show(s), and coordinating storage for Artists’ items during that time., • Create and distribute building IDs, signage, and security lists for all programming events., • Support on special projects as required. Minimum Requirements: A bachelor’s degree and a comprehensive understanding of a performing arts production environment are required. Ideal candidates are highly organized, detail-oriented, and driven by a desire to create order in complex, fast-moving environments. Candidates must be proactive self-starters who thrive under pressure, manage multiple competing priorities with calm efficiency, and consistently meet demanding deadlines. A minimum of two years of experience in Executive Assistance, Administrative Assistance, or artist services is required, with demonstrated ability to support senior leadership at an executive level. Candidates must possess excellent interpersonal and communication skills (both verbal and written), exceptional administrative and organizational judgment, discretion in handling confidential information, and proficiency in Microsoft Office, calendar and project management tools, budget tracking, and emerging AI platforms. Compensation: Salary range is $58,000 to $62,000 annually, commensurate with experience. This is an exempt position. APPLICATION PROCESS: Interested candidates should click "apply" and follow the instructions provided. All applicants must submit a resume and cover letter in a PDF or Word document. You will be prompted to upload documents during the application process.

Job Description Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Night Manager. Are you someone who is passionate about people, driven by purpose, and clever in your approach? If so keep on reading!! Here at Arlo we strive to create a sense of awe that leaves those we touch wanting more”….. This position will be responsible for overseeing all front desk and hotel operations, ensuring smooth guest arrivals and departures, resolving and preventing guest issues and maintaining a strong presence throughout the property. The position supports the night audit process, monitors safety and security and coordinates with departments such as Housekeeping, Engineering, Food& Beverage and Security to address any overnight operational needs. In addition, the Night Manager ensures proper and accurate reporting, supervises the overnight team and prepares the Front Office for the next day’s operations. RESPONSIBILITIES AND AUTHORITIES: • Always treats guests with courtesy and respect in a variety of situations., • Displays honesty & integrity., • Oversees the Front Office Department – Lobby Hosts., • Conducts pre-shift meetings., • Communicates effectively to staff using tools such as development reviews, training, departmental orientation and monthly departmental meetings., • Motivates and develops team members., • Maximizes room sales, room revenue and profit., • Delivers outstanding service and creates memorable experiences. SPECIFIC DUTIES: • Oversees all hotel operations during the overnight shift., • Conduct property walk-throughs to monitor cleanliness, safety and operational readiness, • Act as a primary contact for all departments overnight, ensuring smooth interdepartmental communication and coordination, • Assigns, coordinates, and supervises work activities of Lobby Hosts., • Trains, mentors and develops Lobby Hosts., • Ensures all front office procedures and brand standards are consistently followed, • Conducts performance reviews with reporting team members., • Responds immediately to all emergency situations, completes necessary incident reports, and follows up with guests and staff., • Maintain communication with Engineering and Housekeeping for urgent overnight concerns, • Communicates effectively to staff using tools such as: pre-shift briefings, orientation, activities, short take training and developmental reviews., • Manage room availability, walk-ins, cancellations and no-shows effectively, • Ensures hotel safety and security procedures consistently throughout the night, • Takes personal responsibility for correcting service problems and creates memorable guest experiences., • Completes other duties as assigned by the Director of Front Office Education: Any combination of education and experience providing the required skill and knowledge for successful performance would be qualifying. Typical qualifications would be equivalent to: • Hospitality Diploma or Degree preferred, • Minimum 2 – 3 years in a management position Knowledge: • Hospitality or customer service, • Opera experience. Salary $70k-75k.

Job Description Third Mate American Cruise Lines is seeking Third Mates for our growing fleet sailing unique itineraries along inland and coastal waterways of the East Coast, Pacific Northwest, Columbia-Snake Rivers, Great Lakes, and Mississippi-Ohio-Cumberland-Tennessee-Arkansas Rivers. Our U.S. flag ships are state-of-the art designed for safe operation and five-star service to 100-200 guests. Third Mates are responsible for safe vessel and launch operations, adherence to company and regulatory standards, and representing the company as a professional leader and example. Our Third Mates are licensed mariners with basic maritime experience and keen interest in gaining experience in challenging U.S. coastal and river waterways. Our Third Mates are team-oriented, self-disciplined, and hands-on workers. Third Mates work alongside Deckhands and Engineers completing watch standing, maintenance, sanitation, and logistics tasks. Third Mates operate and maintain our 35ft-50ft certificated passenger launches. Our Third Mates are people-oriented professionals and meticulous officers, in service to our guests and as examples to our crews. Third mates enjoy comfortable onboard accommodations and chef prepared meals. American Cruise Lines operates our own bridge simulator, enabling rigorous recurrent training and development focused on critical decision-making and advanced piloting skills. American Cruise Lines recruits and retains the best professional mariners in the industry. At American Cruise Lines, we are driven by our values—Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to Share America’s Story on the Finest American Ships. Responsibilities: • Ensure safety and security of passengers, crew, and vessel., • Safe launch operations in compliance with company and regulatory standards., • Conduct daily inspections of all vessel spaces., • Standing helm, security, gangway watches in Deckhand rotation., • Execution of vessel cleaning, sanitation, maintenance, and logistics., • Standing piloting watches under instruction of Captain or Mate., • Assisting Engine Room Attendant with machinery and system maintenance., • Support hotel and culinary teams in delivering five-star guest service., • Maintain logs, reports, and administrative records., • Maintain exemplary professional grooming and uniform appearance Work Schedule: • Typical March through November Cruise Season: 6 weeks on / 3 weeks off or 4 weeks on / 4 weeks off. Additional work periods may be possible during winter months aboard the few vessels operating or repositioning year-round., • This is a full-time, exempt position. Qualifications: • U.S. Coast Guard Master’s license: Masters 100T., • Transportation Worker Identification Credential (TWIC)., • Piloting and Boat Handling experience on coastal and river waterways: minimum 6months, desired 1yr., • Self-disciplined work habits and personal grooming., • Good communication skills and team skills., • Pre-employment drug test and continual participation in random testing., • Ability to perform the essential functions of the job with or without accommodation. Essential Functions: • Ships experience forces from wind, waves, and currents, prompting them to exhibit six distinct motions known as ship motions. The six motions are surge, sway, heave, roll, pitch, and yaw. This position requires the ability to live and satisfactorily perform job duties in an environment that is subject to constant motion., • Ability to work around 12 hours per day., • Ability to assist in the event of an on-board emergency by quickly climbing up a ladder, opening, and passing through a 20” diameter hatch., • Ability to stand for your entire shift., • Ability to frequently lift up to 20 lbs. and occasionally lift up to 50 lbs., • Ability to frequently bend, squat and reach., • Ability to live and work on board a vessel for extended periods of time., • Ability to use stairs frequently. Compensation and Benefits: • Competitive daily rate., • Health, dental, vision, and 401(k) with match., • Access to advanced simulator-based training., • Covered Expenses: American Cruise Lines provides travel, room and board, uniforms, and training Applicant Acknowledgment By proceeding to apply for the above position, I acknowledge that I have read and understand the description of the job position for which I am applying, I agree that it accurately reflects the essential functions of the position, and I represent that I can complete the essential functions of the position. Equal Opportunity Employer American Cruise Lines is committed to providing equal employment opportunities for all employees and applicants. ‎American Cruise Lines bases all employment decisions on business needs, job requirements, and individual ‎qualifications without regard to protected characteristics, including, but not limited to, race, color, religion, sex (including pregnancy), national origin and citizenship, age (40 and over), disability (including perceived disability), generic information, military service, or any other protected characteristic under applicable federal, state, or local law. ‎This policy applies to all aspects of employment and employment decisions, including, but not limited to, ‎hiring, selection, job assignment, training, compensation, promotion, discipline, termination, and access ‎to benefits.‎ *Job sites across the nation. **This job description is not intended to be a comprehensive list of the duties and responsibilities of the position and such duties and responsibilities may change without notice. Company DescriptionAmerican Cruise Lines is the largest river and small-ship cruise line in the United States, offering more than 50 itineraries across the country’s most scenic waterways and coastal destinations. From Alaska and New England to the Great Lakes and the Mississippi River, we provide personalized guest experiences aboard the finest ships in America, guided by our mission to share America’s story through exceptional travel.American Cruise Lines is the largest river and small-ship cruise line in the United States, offering more than 50 itineraries across the country’s most scenic waterways and coastal destinations. From Alaska and New England to the Great Lakes and the Mississippi River, we provide personalized guest experiences aboard the finest ships in America, guided by our mission to share America’s story through exceptional travel.

Job Description SUMMARY: In this role, you will be responsible for delivering warm, efficient, and professional front desk service across all interactions, from check-in to check-out and every request in between. We are looking for individuals who are genuinely passionate about hospitality, thrive in a fast-paced environment, and take pride in making guests feel at home. RESPONSIBILITIES: Guest Check-In & Check-Out -Welcome all guests warmly upon arrival and execute smooth, accurate check-in and check-out procedures. -Verify guest identification, process payment methods, and issue room keys in accordance with hotel security policies. -Clearly communicate room types, rates, amenities, hotel policies, and local area information to guests. -Process early arrivals, late check-outs, room upgrades, and special requests in a professional and accommodating manner. Guest Relations & Service Excellence -Serve as the primary point of contact for all guest inquiries, requests, and concerns throughout the duration of their stay. -Resolve guest complaints promptly, empathetically, and effectively; escalate unresolved issues to the Manager on Duty when necessary. -Anticipate guest needs and deliver personalized service that exceeds expectations and drives positive reviews. -Respond to guest requests via phone, in-person, and internal messaging systems in a timely and courteous manner. -Promote hotel amenities, services, and local attractions to enhance the overall guest experience. Reservations & Property Management System -Create, modify, and cancel reservations accurately using the hotel’s property management system (PMS). -Process walk-in guests and manage room inventory to maximize occupancy and revenue. -Reconcile daily room status reports with Housekeeping and communicate discrepancies in a timely manner. -Post charges, apply adjustments, and complete end-of-shift cash and credit reconciliation with accuracy. -Run and distribute nightly reports as required by the General Manager or Front Desk Manager. Communication & Interdepartmental Coordination -Maintain clear and continuous communication with Housekeeping, Maintenance, and other departments to fulfill guest needs efficiently. -Log all guest requests, complaints, and notable incidents accurately in the shift communication log. -Relay accurate wake-up call schedules, do-not-disturb requests, and any special guest notes to relevant departments. -Support the Manager on Duty (MOD) by acting as a communication hub across all hotel departments during the shift. Safety, Security & Compliance -Follow all hotel security protocols, including key issuance procedures, guest verification, and restricted area access. -Maintain a thorough knowledge of emergency procedures and respond calmly and effectively in the event of an emergency. -Adhere to all brand franchise standards, hotel policies, and applicable regulatory requirements at all times. -Report any suspicious activity, safety hazards, or maintenance issues to management immediately. -Ensure the front desk, lobby, and surrounding common areas are clean, organized, and presentable at all times. Administrative Duties -Complete all required shift paperwork, reports, and logs accurately and on time. -Handle incoming calls with a professional phone manner; direct calls to appropriate departments as needed. -Manage the receipt, secure storage, and proper logging of guest packages, mail, and lost-and-found items. -Assist with administrative tasks as assigned by the Front Desk Manager or General Manager. -Perform other duties as assigned, consistent with the responsibilities of this role. Physical Requirements This role requires the ability to stand for extended periods (up to 8 hours per shift), lift and carry items up to 25 lbs, and work in a lobby environment with varying noise levels. The Guest Service Agent must be able to work a flexible schedule including overnight shifts (Night Audit), weekends, and holidays as business needs require. M&R Hotel Management is committed to equal employment opportunity. Qualified individuals must be able to perform the essential functions of the position, with or without reasonable accommodation. Associates or applicants who require a reasonable accommodation should contact the People & Culture Department. M&R Hotel Management participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Job DescriptionPosition: Guest Service AgentEssential Duties and ResponsibilitiesAs a Guest Service Agent, you will provide exceptional service to guests throughout their stay. You will be responsible for assisting guests with check-in, check-out, and addressing their needs to ensure a positive and memorable experience. As one of the first points of contact for our guests, you play a key role in creating a welcoming atmosphere and delivering outstanding hospitality. Guest Service Agents are expected to perform the following responsibilities with professionalism, accuracy, and the highest standards of customer service:Act in accordance with all security and emergency procedures and manage the instigation of these, as requiredEnsure that all Guest complaints managed, recorded, and resolved promptlySupport the Night Auditor with all Front Desk and accounting related duties Produce nightly reports, as requiredInform Departments of special requests, early/late departures, room changes and other Guest requestsMaintain good communication and work relationships in all hotel areasAct in accordance with fire, health and safety regulations and follow the correct procedures when required Deliver attentive, courteous, and efficient service to all guests during check‑in, throughout their stay, and at checkout, while upholding the highest standards of service and hospitality.Accurately process guest charges, collect payments, and adhere to all cash-handling standards in accordance with established SOPsManage guest mail, calls, and messages with the utmost respect for privacy and a high level of professionalismServe your role and Team in an environmentally-conscience manner.Required Skills and RequisitesJob RequirementsGuest Service Agents are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behavior's, skills, and values that follow:Positive attitude and good communication skillsCommitment to delivering a high level of customer serviceFlexibility to respond to a range of different work situationsFlexible work schedule Day Shift, Night Shift, Weekends, and HolidaysIt would be advantageous in this position for you to demonstrate the following capabilities and distinctions:2yrs Front Desk experienceKnowledge of the hospitality industryHigh level of IT ProficiencyPalette Hotels, we are dedicated to creating and sustaining meaningful hospitality careers for our associates. We support our associates with highly competitive salaries, outstanding health benefits, extensive training and development programs, promotion from within the organization, and a positive team-based culture where people make the difference.Palette Hotels is an equal opportunity employer with policies prohibiting unlawful discrimination on the basis of any protected classification under applicable local, state and/or federal laws, which can include race, color, creed, sex, national origin, age, veteran status or physical or mental disability unrelated to job requirements.Palette Hotels policies also provide for a drug-free workplace, where the use, possession, or influence of illegal drugs or alcohol while on company time is generally prohibited. An employee's use (or abuse) of legally prescribed medication may also implicate company policy, where it impairs judgment or work performance or otherwise creates workplace safety risks.Palette participates in E-Verify to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the Everify website.

Job Description Guest Service Agent and Night Audit Relief Pay Rate: $20/hr Location : Holiday Inn - Times Square 585 8th Ave, New York, NY 1001 SUMMARY: In this role, you will be responsible for delivering warm, efficient, and professional front desk service across all interactions, from check-in to check-out and every request in between. We are looking for individuals who are genuinely passionate about hospitality, thrive in a fast-paced environment, and take pride in making guests feel at home. RESPONSIBILITIES: Guest Check-In & Check-Out -Welcome all guests warmly upon arrival and execute smooth, accurate check-in and check-out procedures. -Verify guest identification, process payment methods, and issue room keys in accordance with hotel security policies. -Clearly communicate room types, rates, amenities, hotel policies, and local area information to guests. -Process early arrivals, late check-outs, room upgrades, and special requests in a professional and accommodating manner. Guest Relations & Service Excellence -Serve as the primary point of contact for all guest inquiries, requests, and concerns throughout the duration of their stay. -Resolve guest complaints promptly, empathetically, and effectively; escalate unresolved issues to the Manager on Duty when necessary. -Anticipate guest needs and deliver personalized service that exceeds expectations and drives positive reviews. -Respond to guest requests via phone, in-person, and internal messaging systems in a timely and courteous manner. -Promote hotel amenities, services, and local attractions to enhance the overall guest experience. Reservations & Property Management System -Create, modify, and cancel reservations accurately using the hotel’s property management system (PMS). -Process walk-in guests and manage room inventory to maximize occupancy and revenue. -Reconcile daily room status reports with Housekeeping and communicate discrepancies in a timely manner. -Post charges, apply adjustments, and complete end-of-shift cash and credit reconciliation with accuracy. -Run and distribute nightly reports as required by the General Manager or Front Desk Manager. Communication & Interdepartmental Coordination -Maintain clear and continuous communication with Housekeeping, Maintenance, and other departments to fulfill guest needs efficiently. -Log all guest requests, complaints, and notable incidents accurately in the shift communication log. -Relay accurate wake-up call schedules, do-not-disturb requests, and any special guest notes to relevant departments. -Support the Manager on Duty (MOD) by acting as a communication hub across all hotel departments during the shift. Safety, Security & Compliance -Follow all hotel security protocols, including key issuance procedures, guest verification, and restricted area access. -Maintain a thorough knowledge of emergency procedures and respond calmly and effectively in the event of an emergency. -Adhere to all brand franchise standards, hotel policies, and applicable regulatory requirements at all times. -Report any suspicious activity, safety hazards, or maintenance issues to management immediately. -Ensure the front desk, lobby, and surrounding common areas are clean, organized, and presentable at all times. Administrative Duties -Complete all required shift paperwork, reports, and logs accurately and on time. -Handle incoming calls with a professional phone manner; direct calls to appropriate departments as needed. -Manage the receipt, secure storage, and proper logging of guest packages, mail, and lost-and-found items. -Assist with administrative tasks as assigned by the Front Desk Manager or General Manager. -Perform other duties as assigned, consistent with the responsibilities of this role. Physical Requirements This role requires the ability to stand for extended periods (up to 8 hours per shift), lift and carry items up to 25 lbs, and work in a lobby environment with varying noise levels. The Guest Service Agent must be able to work a flexible schedule including overnight shifts (Night Audit), weekends, and holidays as business needs require. M&R Hotel Management is committed to equal employment opportunity. Qualified individuals must be able to perform the essential functions of the position, with or without reasonable accommodation. Associates or applicants who require a reasonable accommodation should contact the People & Culture Department. M&R Hotel Management participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Job Description Guest Services Agent/ Night Auditor Relief SUMMARY: In this role, you will be responsible for delivering warm, efficient, and professional front desk service across all interactions, from check-in to check-out and every request in between. We are looking for individuals who are genuinely passionate about hospitality, thrive in a fast-paced environment, and take pride in making guests feel at home. RESPONSIBILITIES: Guest Check-In & Check-Out -Welcome all guests warmly upon arrival and execute smooth, accurate check-in and check-out procedures. -Verify guest identification, process payment methods, and issue room keys in accordance with hotel security policies. -Clearly communicate room types, rates, amenities, hotel policies, and local area information to guests. -Process early arrivals, late check-outs, room upgrades, and special requests in a professional and accommodating manner. Guest Relations & Service Excellence -Serve as the primary point of contact for all guest inquiries, requests, and concerns throughout the duration of their stay. -Resolve guest complaints promptly, empathetically, and effectively; escalate unresolved issues to the Manager on Duty when necessary. -Anticipate guest needs and deliver personalized service that exceeds expectations and drives positive reviews. -Respond to guest requests via phone, in-person, and internal messaging systems in a timely and courteous manner. -Promote hotel amenities, services, and local attractions to enhance the overall guest experience. Reservations & Property Management System -Create, modify, and cancel reservations accurately using the hotel’s property management system (PMS). -Process walk-in guests and manage room inventory to maximize occupancy and revenue. -Reconcile daily room status reports with Housekeeping and communicate discrepancies in a timely manner. -Post charges, apply adjustments, and complete end-of-shift cash and credit reconciliation with accuracy. -Run and distribute nightly reports as required by the General Manager or Front Desk Manager. Communication & Interdepartmental Coordination -Maintain clear and continuous communication with Housekeeping, Maintenance, and other departments to fulfill guest needs efficiently. -Log all guest requests, complaints, and notable incidents accurately in the shift communication log. -Relay accurate wake-up call schedules, do-not-disturb requests, and any special guest notes to relevant departments. -Support the Manager on Duty (MOD) by acting as a communication hub across all hotel departments during the shift. Safety, Security & Compliance -Follow all hotel security protocols, including key issuance procedures, guest verification, and restricted area access. -Maintain a thorough knowledge of emergency procedures and respond calmly and effectively in the event of an emergency. -Adhere to all brand franchise standards, hotel policies, and applicable regulatory requirements at all times. -Report any suspicious activity, safety hazards, or maintenance issues to management immediately. -Ensure the front desk, lobby, and surrounding common areas are clean, organized, and presentable at all times. Administrative Duties -Complete all required shift paperwork, reports, and logs accurately and on time. -Handle incoming calls with a professional phone manner; direct calls to appropriate departments as needed. -Manage the receipt, secure storage, and proper logging of guest packages, mail, and lost-and-found items. -Assist with administrative tasks as assigned by the Front Desk Manager or General Manager. -Perform other duties as assigned, consistent with the responsibilities of this role. Physical Requirements This role requires the ability to stand for extended periods (up to 8 hours per shift), lift and carry items up to 25 lbs, and work in a lobby environment with varying noise levels. The Guest Service Agent must be able to work a flexible schedule including overnight shifts (Night Audit), weekends, and holidays as business needs require. M&R Hotel Management is committed to equal employment opportunity. Qualified individuals must be able to perform the essential functions of the position, with or without reasonable accommodation. Associates or applicants who require a reasonable accommodation should contact the People & Culture Department. M&R Hotel Management participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Job Description We are seeking a detail-oriented and dependable professional to oversee overnight front office operations and ensure a seamless guest experience during late-night and early-morning hours. In this role, you will support accurate financial reporting, guide on-duty team members, and help maintain a safe, organized, and welcoming environment for guests and staff. Responsibilities • Supervise overnight front desk operations and provide support to team members during the night shift., • Review daily financial activity, reconcile accounts, and prepare accurate audit reports., • Ensure the proper completion of guest check-ins, check-outs, and related billing procedures., • Monitor hotel activity and address guest concerns promptly and professionally., • Coordinate with other departments to support smooth daily transitions and operational continuity., • Verify that required reports, logs, and documentation are completed accurately and on time., • Help maintain security, safety, and compliance standards throughout the property., • Train, coach, and support team members in front office procedures and service expectations., • Escalate unusual situations, guest issues, or operational concerns to appropriate leadership when needed.Qualifications, • Previous experience in hotel front desk, night audit, guest services, or a similar hospitality role., • Demonstrated ability to manage financial reports, reconcile records, and work with high accuracy., • Strong customer service and communication skills., • Ability to lead by example and support team members in a fast-paced environment., • Comfort using property management systems, point-of-sale systems, and standard office software., • Excellent attention to detail, organization, and problem-solving skills., • Ability to work overnight hours, weekends, and holidays as needed.Preferred Qualifications, • Experience in a supervisory or lead role within hospitality operations., • Knowledge of hotel audit procedures, cash handling, and end-of-day reporting., • Familiarity with guest service best practices and conflict resolution.What We Offer, • A supportive and team-oriented work environment., • Opportunities to develop leadership and operational skills., • Competitive compensation and benefits, based on experience and location., • The chance to play a key role in delivering an exceptional guest experience.About the Role This position is ideal for someone who enjoys working independently, takes pride in accuracy and service, and can confidently oversee overnight operations. The successful candidate will help ensure that each day begins with a complete, accurate, and well-organized handoff.

Job DescriptionCompany Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Be a part of the historic castle on the park, The Plaza, A Fairmont Managed hotel, a timeless landmark capturing memories since 1907. Located in the heart of midtown, The Plaza now features 282 luxury hotel rooms and suites, the elegant Champagne Bar as well as the legendary Palm Court, New York City’s premier destination for afternoon tea. The Plaza offers the Five Diamond standard of excellence and sophistication while offering an authentically local and unrivalled experience for our guest. Job Description The Palm Court Guest Experience Agent’s primary responsibility is to improve the guests’ experience through diligent arrival preparation, the dining experience post visit and managing restaurant seating. We empower our agents to create relationships and use online resources to turn Moments into Memories. Reporting to the Palm Court Guest Experience Supervisor, the Palm Court Guest Experience agent is a key member of the Food and Beverage department and will support the department to achieve the departmental goals. The Palm Court Guest Experience Agent holds accountability for instilling consistency of hotel and Fairmont standards as well as generating and promoting ideas to enhance the Five Diamond / Five Star experience. This position will be driven by a commitment to be the most gracious in hospitality. Compensation: $37 per Hour Temporary: This position is covering a medical leave and the duration is expected to be around one month, however it is subject to change RESPONSIBILITIES: • Consistently offer a professional, friendly greeting and engaging service, • Understand all colleagues’ tasks in the outlet, • Assist with booking, modifying and cancelling reservations, • Collect, file, distribute and answer to guest feedback and questions, • Have knowledge of all menu items, garnishes, contents and preparation methods, • Assist guests regarding food and beverage menu items in an informative and helpful way, • Build rapport with VIPs, distinguished visitors, encourage feedback throughout their experience, • Assist with maintaining menus, • Understand shift end reports in the outlet and the POS system, • Ensure all guest challenges are entered into their respective guest profiles in PMS for hotel guests and Restaurant seating software for both hotel and non-hotel guests, • Coat check responsibilities, • Follow outlet policies, procedures and service standards, • Follow all safety and sanitation policies when handling food and beverage, • Maintain regular attendance in compliance with Plaza and Fairmont Standards, as required by scheduling, which will vary according to the needs of the business, • Must have a professional image and personality exuding confidence and leadership skills while encouraging safe and efficient operations in all areas, • This position plays an important role in creating personalized and creative experiences for our guests to elevate their experience., • An eye for detail and strong organizational skills, • A talent for adjusting rapidly, effectively, and intelligently to changing circumstances, • Creative problem-solving abilities and passion for creativity, • Strong work ethic, with the ability to work independently and as a member of a team, • Coordinate with other Palm Court Guest Experience Agents and Food and Beverage Managers on specific the arrival, departure, and special needs of VIP dining guests., • Prepare VIP portfolios of Palm Court guests., • Create and leverage relationships with vendors (artists, florists, concierges, etc.) to assist in creating these moments, • Must be able to maintain the confidentiality of all guest and member information and pertinent hotel data, as well as the security of high-profile guests or members in accordance with hotel standards, • Must be able to meet deadlines and coordinate among departments the delivery of quality amenities to guests, • Manage day to day operations at each tea seating while not in the office, • Place pre-arrival calls as per the SOP to identify special requests and obtain arrival times, • Maintain database of guest preferences, habits, and special dates and encourage other employees to do so, • Assist with additional Food and Beverage tasks, as needed, • Understand and communicate promotions and enhancements effectively with colleagues, • Serve as general guest information source. Act as a salesperson for The Plaza and Fairmont Hotels & Resorts, • Maintain consistent and effective flow of communication between management and fellow colleagues., • Arrange for or purchase VIP gifts if required, • Actively participate in daily briefings and meetings, • Complete projects in a timely manner as required by the Palm Court Guest Experience Supervisor, F&B Managers, Assistant Director of F&B and Director of Food & Beverage, • Be able to participate proficiently in functions outside one’s department when called uponQualifications -Previous service experience is an asset -Previous Point of Sale System experience is an asset -Excellent communication and organizational skills -Strong interpersonal and problem solving abilities -Highly responsible & reliable -Ability to work well under pressure in a fast paced environment -Ability to work cohesively as part of a team -Ability to focus attention on guest needs, remaining calm and courteous at all times Physical Aspects of Position (include but are not limited to): -Constant standing and walking throughout shift -Occasional lifting and carrying up to 20 lbs -Occasional kneeling, pushing, pulling -Occasional ascending stairs and ramps Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionCompany Description The FAENA Movement is one of culture, art and community. The FAENA Culture is steeped in the warmth and traditions of the south combining authentic and attentive hospitality with the world’s finest amenities. We act as a catalyst in making dreams a reality with the collaboration of ideas. Creating carefully curated spaces paired with excellence in service to delight the most sophisticated guests as they are indulged by the FAENA Culture. Following Buenos Aires and Miami Beach, Faena New York, will find its home at 500 West 18th Street, overlooking the High Line in a building designed by Bjarke Ingels Group. This latest opening will be synonymous with sophistication, glamour, breathtaking artwork, and cultural trendsetting. This opening will mark the resurgence of luxury nightlife experiences in New York with dynamic food and beverage venues and programming that will make Faena the ultimate destination for the sophisticated traveler to New York. Job Description As a Guest Experience Ambassador at Faena New York, you are an essential part of the guest journey—providing thoughtful, attentive service from the moment guests arrive to the moment they depart. You will warmly welcome each guest, assist with their belongings, and ensure their experience is marked by ease, luxury, and genuine hospitality. From managing luggage and escorting guests to their rooms, to coordinating with various departments and delivering prompt service, this role supports the overall guest experience with poise and efficiency. You are the face of Faena—bringing elegance, knowledge, and care to every interaction. This position has an hourly rate of $27.00 per hour. DUTIES AND RESPONSIBILITIES Greet and engage guests upon arrival, offering a warm and professional welcome. Transport luggage and personal items to guest rooms promptly, ensuring accuracy and care. Provide an overview of room features, including in-room technology, and inform guests of hotel services and amenities. Respond swiftly to guest requests, including deliveries of packages, messages, amenities, and newspapers. Support guest movements efficiently during check-in, check-out, room changes, and group arrivals. Maintain cleanliness, organization, and presentation in all guest-facing areas including the lobby, entryway, bell desk, and luggage storage. Keep all service equipment, such as luggage carts, polished and in working condition. Coordinate effectively with Concierge, Guest Experience Agents, Housekeeping, and other departments to ensure guest requests are fulfilled. Deliver items such as packages, flowers, gifts, amenities, food deliveries (ex: Uber Eats, GrubHub, etc.) and other special requests with care and discretion. Secure and correctly tag stored luggage; manage storage and retrieval accurately. Remain attentive and composed under pressure during peak times or guest transitions. Offer recommendations on hotel dining, spa, cultural offerings, and local attractions. Assist with in-room tours or property tours as needed. Observe and maintain guest confidentiality, safety, and security at all times. Practice teamwork, attend daily briefings, and support leadership with additional tasks as needed. Promote and embody Faena's values and brand presence—both within the hotel and out in the community Qualifications Minimum 1–2 years of experience in a luxury hotel, resort, or high-end residential setting. Exceptional guest service skills with a warm, professional, and polished demeanor. Ability to lift and carry luggage, packages, or other items up to 50 lbs, and stand or walk for extended periods. Strong knowledge of New York City geography, landmarks, and transportation options. Familiarity with Forbes 5-Star service standards and luxury etiquette. Comfortable operating elevators and assisting with mobility support devices. Proficient in English; multilingual preferred (especially Spanish/French). Excellent communication, situational awareness, and ability to read guest cues. Flexible to work nights, weekends, holidays, and outdoor conditions as needed. Valid driver’s license or valet experience a plus. PHYSICAL DEMANDS AND WORK ENVIRONMENT Endure various physical movements throughout the work areas Ability to move safely in uneven terrain or in confined spaces Remain active, constantly moving, or prolonged periods sitting at a desk and working on a computer throughout work shift Medium Work: Exerting up to 40 pounds of force occasionally, and/or 20 pounds of force frequently, and/or up to 10 pounds of constantly moving objects, may occasionally lift and/or move up to 25 pounds Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionCompany Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Be a part of the historic castle on the park, The Plaza, A Fairmont Managed hotel, a timeless landmark capturing memories since 1907. Located in the heart of midtown, The Plaza now features 282 luxury hotel rooms and suites, the elegant Champagne Bar as well as the legendary Palm Court, New York City’s premier destination for afternoon tea. The Plaza offers the Five Diamond standard of excellence and sophistication while offering an authentically local and unrivalled experience for our guest. Job Description The Palm Court Guest Experience Agent’s primary responsibility is to improve the guests’ experience through diligent arrival preparation, the dining experience post visit and managing restaurant seating. We empower our agents to create relationships and use online resources to turn Moments into Memories. Reporting to the Palm Court Guest Experience Supervisor, the Palm Court Guest Experience agent is a key member of the Food and Beverage department and will support the department to achieve the departmental goals. The Palm Court Guest Experience Agent holds accountability for instilling consistency of hotel and Fairmont standards as well as generating and promoting ideas to enhance the Five Diamond / Five Star experience. This position will be driven by a commitment to be the most gracious in hospitality. Compensation: $37 per Hour RESPONSIBILITIES: • Consistently offer a professional, friendly greeting and engaging service, • Understand all colleagues’ tasks in the outlet, • Assist with booking, modifying and cancelling reservations, • Collect, file, distribute and answer to guest feedback and questions, • Have knowledge of all menu items, garnishes, contents and preparation methods, • Assist guests regarding food and beverage menu items in an informative and helpful way, • Build rapport with VIPs, distinguished visitors, encourage feedback throughout their experience, • Assist with maintaining menus, • Understand shift end reports in the outlet and the POS system, • Ensure all guest challenges are entered into their respective guest profiles in PMS for hotel guests and Restaurant seating software for both hotel and non-hotel guests, • Coat check responsibilities, • Follow outlet policies, procedures and service standards, • Follow all safety and sanitation policies when handling food and beverage, • Maintain regular attendance in compliance with Plaza and Fairmont Standards, as required by scheduling, which will vary according to the needs of the business, • Must have a professional image and personality exuding confidence and leadership skills while encouraging safe and efficient operations in all areas, • This position plays an important role in creating personalized and creative experiences for our guests to elevate their experience., • An eye for detail and strong organizational skills, • A talent for adjusting rapidly, effectively, and intelligently to changing circumstances, • Creative problem-solving abilities and passion for creativity, • Strong work ethic, with the ability to work independently and as a member of a team, • Coordinate with other Palm Court Guest Experience Agents and Food and Beverage Managers on specific the arrival, departure, and special needs of VIP dining guests., • Prepare VIP portfolios of Palm Court guests., • Create and leverage relationships with vendors (artists, florists, concierges, etc.) to assist in creating these moments, • Must be able to maintain the confidentiality of all guest and member information and pertinent hotel data, as well as the security of high-profile guests or members in accordance with hotel standards, • Must be able to meet deadlines and coordinate among departments the delivery of quality amenities to guests, • Manage day to day operations at each tea seating while not in the office, • Place pre-arrival calls as per the SOP to identify special requests and obtain arrival times, • Maintain database of guest preferences, habits, and special dates and encourage other employees to do so, • Assist with additional Food and Beverage tasks, as needed, • Understand and communicate promotions and enhancements effectively with colleagues, • Serve as general guest information source. Act as a salesperson for The Plaza and Fairmont Hotels & Resorts, • Maintain consistent and effective flow of communication between management and fellow colleagues., • Arrange for or purchase VIP gifts if required, • Actively participate in daily briefings and meetings, • Complete projects in a timely manner as required by the Palm Court Guest Experience Supervisor, F&B Managers, Assistant Director of F&B and Director of Food & Beverage, • Be able to participate proficiently in functions outside one’s department when called uponQualifications -Previous service experience is an asset -Previous Point of Sale System experience is an asset -Excellent communication and organizational skills -Strong interpersonal and problem solving abilities -Highly responsible & reliable -Ability to work well under pressure in a fast paced environment -Ability to work cohesively as part of a team -Ability to focus attention on guest needs, remaining calm and courteous at all times Physical Aspects of Position (include but are not limited to): -Constant standing and walking throughout shift -Occasional lifting and carrying up to 20 lbs -Occasional kneeling, pushing, pulling -Occasional ascending stairs and ramps Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description JOB OVERVIEW: Set up and clear tables, stock all service stations and assist food servers with table service to ensure total guest satisfaction. ESSENTIAL JOB FUNCTIONS: 1. Quickly clear dirty table settings and prepare table for resetting. Promptly and consistently reset all serviceware as prescribed., 2. Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments., 3. Serve guests with beverages, breads and butter to begin their dining experience and replenish as necessary., 4. Transport all dirty tableware from dining room to dishwashing area for proper cleaning., 5. Comply with attendance rules and be available to work on a regular basis., 6. Perform any other job related duties as assigned. REQUIRED SKILLS AND ABILITIES: Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Knowledge of the appropriate table settings and serviceware. Ability to grasp, lift and/or carry, or otherwise, transport up to 50 lbs. through a crowded room. Ability to move or push goods on a hand cart/truck weighing a maximum of 150 lbs. PERFORMANCE STANDARDS Customer Satisfaction: Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day. Work Habits: In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something. Safety & Security: The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns. NOTE: This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor. Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.

Job Description Breakfast Attendant- Part Time Location: Comfort Inn Brooklyn Pay Rate: $18/hr SUMMARY: In this role, you will be responsible for setting up, maintaining, and breaking down the breakfast service area, ensuring guests receive a fresh, welcoming, and efficient breakfast experience each morning. We are looking for individuals who are genuinely passionate about hospitality, take pride in cleanliness and presentation, and enjoy creating a warm start to a guest's day. RESPONSIBILITIES: Breakfast Set-Up & Presentation • Set up the breakfast area prior to opening, including food stations, beverage stations, dishware, and seating areas., • Prepare and display food items in accordance with hotel standards and brand presentation guidelines., • Ensure hot and cold food items are held at proper temperatures throughout service., • Label all food items clearly, including allergen information where applicable. Guest Relations & Service Excellence • Greet all guests warmly as they arrive for breakfast and create a welcoming, positive atmosphere., • Respond promptly to guest requests, dietary needs, and special accommodations., • Monitor the breakfast area throughout service, restocking food, beverages, and supplies as needed., • Clear and reset tables promptly to maintain a clean and inviting dining environment., • Anticipate guest needs and deliver personalized service that exceeds expectations and drives positive reviews. Inventory & Supply Management • Monitor food and supply levels and communicate replenishment needs to the kitchen or Food & Beverage Manager., • Assist with receiving, storing, and rotating breakfast inventory following FIFO (first-in, first-out) standards., • Track and report waste and spoilage to minimize loss., • Complete daily inventory counts and logs as required. Communication & Interdepartmental Coordination • Maintain clear communication with the kitchen, Housekeeping, and Front Desk to address guest needs efficiently., • Log guest requests, complaints, and notable incidents accurately in the shift communication log., • Relay food allergy notes, special requests, and supply shortages to relevant departments., • Support the Manager on Duty (MOD) by communicating breakfast area status during the shift. Safety, Security & Compliance • Follow all food safety and sanitation standards, including proper food handling, storage, and temperature control., • Maintain a thorough knowledge of emergency procedures and respond calmly and effectively in the event of an emergency., • Adhere to all brand franchise standards, hotel policies, and applicable health and regulatory requirements at all times., • Report any suspicious activity, safety hazards, or equipment issues to management immediately., • Ensure the breakfast area, kitchen equipment, and surrounding common areas are clean, organized, and presentable at all times. Administrative Duties • Complete all required shift paperwork, reports, and logs accurately and on time., • Operate and maintain breakfast equipment such as coffee machines, waffle makers, and warming units., • Break down and thoroughly clean the breakfast area at the close of service, including all equipment and surfaces., • Assist with administrative tasks as assigned by General Manager., • Perform other duties as assigned, consistent with the responsibilities of this role. Physical Requirements This position requires prolonged periods of standing and walking throughout the shift. The associate must be able to frequently bend, stoop, reach, push, pull, lift, and carry items weighing up to 25 pounds. The role requires the ability to safely handle food, supplies, serving equipment, and trash; perform routine cleaning tasks; and work in a fast-paced kitchen and dining environment with exposure to hot equipment, cleaning products, and varying temperatures. M&R Hotel Management is committed to equal employment opportunity. Qualified individuals must be able to perform the essential functions of the position, with or without reasonable accommodation. Associates or applicants who require a reasonable accommodation should contact the People & Culture Department. M&R Hotel Management participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Job Description JOB OVERVIEW: Set up and clear tables, stock all service stations and assist food servers with table service to ensure total guest satisfaction. ESSENTIAL JOB FUNCTIONS: 1. Quickly clear dirty table settings and prepare table for resetting. Promptly and consistently reset all serviceware as prescribed., 2. Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments., 3. Serve guests with beverages, breads and butter to begin their dining experience and replenish as necessary., 4. Transport all dirty tableware from dining room to dishwashing area for proper cleaning., 5. Comply with attendance rules and be available to work on a regular basis., 6. Perform any other job related duties as assigned. REQUIRED SKILLS AND ABILITIES: Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Knowledge of the appropriate table settings and serviceware. Ability to grasp, lift and/or carry, or otherwise, transport up to 50 lbs. through a crowded room. Ability to move or push goods on a hand cart/truck weighing a maximum of 150 lbs. PERFORMANCE STANDARDS Customer Satisfaction: Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day. Work Habits: In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something. Safety & Security: The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns. NOTE: This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor. Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.

Job Description Position Overview: Director of Operations will serve as the on-site lead on all operational matters. Will oversee security staffing as well as oversite of RAs on site. Will also oversee driver and van. Will be versed in security and operational policies, and procedures. Director of Operations will be the liaison between the program and hotel management ensuring safety and cleanliness of hotel is maintained. In addition, the Director of Operations will manage procurement needs and logistics, in partnership with other city agencies. Position Qualifications: Must possess a Bachelor’s degree and a minimum of 5 successful years managing a facility, shelter or immigration site. Must have an understanding of policies and procedures as well as billing related to working and maintaining a facility. Must be able to manage and schedule staff. Must be familiar with CARES or have the ability to learn quickly. Must be flexible in terms of hours as this may require calls and responses off hours. Must possess a NYS driver’s license. The Children’s Village does not discriminate against any employee, prospective employee or contractor because of race, color, religion, sex, sexual orientation, gender identity, gender expression, creed, age, national origin, citizenship status, physical or mental disability, marital status, veteran status, genetic predisposition, domestic violence victim status, criminal conviction history or any other protected classification under federal, state or local law.

Job Description Who we are: We love what we do and what we do is important! We believe that everyone should leave feeling better - this means not just our guests, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole hotel. No-one is more important than anyone else, and unless we are in it together, we can't create that special experience for our guests. Your mission: Should you decide to accept it... Virgin businesses, starting with our illustrious founder, Sir Richard, are a roll up your sleeves kind of place. At Virgin Hotels, we are focused on the teammate experience, whether that is ensuring we have the best talent, focusing on training or just sharing the love at a team event. Above all else, the Director of Experience will be a culture carrier, working daily to ensure all Virgin Hotel teammates have a great experience at work every single day. At Virgin Hotels, nothing is ever "usual" so not only do you have to be willing to roll up your sleeves and get things done, but you have to be willing to have fun doing it. We want the Virgin Hotels to be considered one of the best places to work in the hospitality industry and we need a Director of Experience who can help us get there. We want someone who thinks outside the box. Our Belief Statement starts with “We love what we do and what we do is important.” Every single teammate in our hotel is valued and we expect our guests to feel the same way. This isn’t a walk in the park, but if you are passionate about people, share our quirky sense of humor, and are able to see beyond the traditional scope of checking in and out, then this just might be the right role for you. We aim to deliver outstanding guest service to our guests and the team by offering timely, efficient, knowledgeable, warm and truly remarkable service. We achieve that magical environment by assisting our guests with their check-in & check-out process while engaging them with our personalized service. Enthusiastically using our talents to sell our experience to our guests. Greeting each and every guest with an authentic and warm approach. Ensuring you are fully informed of hotel & city events to be a source of information for our guests. Using tact and creativity to handle each guest concern to make sure everyone leaves our hotel feeling better. You will also be required to lead a team, communicate, coordinate and work well with other teammates, managers and guests. Most of all, we want you to have FUN since you will play a huge role in creating that memorable guest experience! The Nitty-Gritty: What exactly you will be doing... In helping you understand your role in working for a world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your supervisors/managers not listed below in the constant quest to provide “out of this world” customer service experience for our guests: • Your day-to-day: Lead a flock of passionate Guest Servies/Front Office department that aim to provide exceptional guest experiences, while performing within financial guidelines., • Be the champion of maintaining the Virgin “Tone of Voice,” culture & level of standards. Teach your staff the proper culture., • Ensure staff have complete knowledge of the following at all times., • Hotel features/services, hours of operation., • All room types, numbers, layout, décor, appointments & location., • All room rates, special packages and promotions., • Daily house count and expected arrivals/departures., • Room availability status for any given day., • Scheduled daily group activities., • Use excellent communication skills with guests and staff including verbal, written and body language., • Learn and teach all aspects of front office technical systems (HMS, EAM, Guestware, GoConcierge, etc)., • Use excellent communication skills with guests and staff including verbal, written and body languag, • Cultivate the check-in and check-out process and ensure staff are following the correct procedures., • Process guest accounts by presenting folios to guests when requested, resolving any disputed charges & settling accounts by following accounting procedures., • Ensure that staff adhere to the following cashiering procedures:, • Process allowances, • Make change for guests, • Post charges, • Settle Room accounts, • Run closing reports, • Count bank at end of shift, • Complete designated cashier reports, • Drop Receipts, • Secure Bank, • Maintain a clean, hygienic and organized work environment. Set up work station with necessary supplies., • Ensure that staff follow the proper banking procedures., • Communicate timely and in a responsive manner via digital device., • Manage The Know program to ensure guest profile information is relevant and it is being utilized to dazzle our guests during their stay., • Ensure all guest questions & requests are completed & followed up on while executing fabulous guest service., • Be creative and think outside the box to create memorable experiences for our guests., • Ensure that staff work well on a team or independently while being accountable for work performed. Build a good working culture among team members., • Enthusiastically describe details of food dishes and beverages available in all F&B outlets., • Provide support to Housekeeping, Engineering, and Security Departments., • Ensure proper operations of the Valet Team., • Adhere to security procedures to ensure our guest’s safety., • Highly organized, anticipating needs and over delivering wherever possible., • Must be enthusiastic, passionate and possess a wicked sense of humor! No wallflowers permitted!, • Hire, train and help the teammates development, including coaching, counseling and discipline., • Maintain compliance with Virgin Hotels’ standards and regulations to ensure safe and efficient operation of the hotel., • Directs or prepares all financial reports in accordance with Virgin Hotels’ requirements meeting various due dates and deadlines., • Conduct and/or attend and contribute to periodic meetings to maintain favorable working relationship among team members and promote maximum morale, productivity and efficiency (Executive Committee, Sales & Service, Credit, etc.) What qualities are we looking for? You’ve got skills? If you can perform the following, then you have come to the right place... • Input and access data in various computer systems, • Understand guest inquiries and provide clear, concise responses, • Work with others like a rock star, while constantly advocating for your guests, • Communicate clearly in verbal and written English, • Work cohesively with other departments and co-workers as part of a team, • Focus attention on details, • Maintain confidentiality of all guests and hotel information, • Maintain a neat, clean and well-groomed appearance per hotel standards, • Bend, squat and stretch in areas of limited space to perform cleaning, organization and other duties, • Adhere to hotel policies including but not limited to attendance, safety, behavior Background must-have: • Current, legal and unrestricted ability to work in the United States, • Associate or Bachelor’s degree required., • Minimum of three years of Front Office Management experience., • Ability to compute accurate mathematical calculations., • Ability to clearly and pleasantly communicate in English with guests, management/co-workers, both in person and on the telephone., • Proficient computer knowledge., • Experience with HMS, preferred.

Job Description Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits Job Description: COMPENSATION $95,000.00-$100,000.00 The Overnight Front Office Manager is responsible for overseeing all front desk operations during the overnight shift, ensuring exceptional guest service, safety, financial accuracy, and adherence to brand standards. This role leads the overnight team, manages night audit processes, resolves guest concerns, and ensures smooth transition to the morning operations team. PRIMARY RESPONSIBILITIES Support in the leading, directing, and management of department operations. Maintain regular presence throughout the department. Lead and supervise all overnight front desk operations. Maintain a visible presence in the lobby and front desk areas. Ensure consistent execution of service standards and brand guidelines. Support and coach overnight team members to deliver luxury-level guest experiences. Handle escalated guest concerns and service recovery professionally and efficiently. Monitor operations to ensure consistent sequence of service is followed and all brand standards are properly executed. Work with Director of Front Office to review and develop guest history records to enhance personalized service for repeat guests. Regularly and clearly communicate guest arrivals and departures and additional relevant information with other departments, as needed. Ensure VIP arrivals and special requests are prepared and executed flawlessly. Review guest profiles and history to personalize service. Conduct lobby walkthroughs to ensure presentation and security standards are maintained. Ensure guest room standards are effectively maintained. Ensure guests’ needs and concerns are responded to in a timely, professional, and friendly manner with a focus on service recovery. Maintain knowledge of all property services and hours of operation; restaurant food concepts, menus, dress codes, and ambiance; day/nightlife concepts, dress codes, and ambiance; guest room types, names, layout, amenities, and locations; and room rates, special packages, and promotions. Oversee the nightly audit process to ensure accuracy of room revenue, folios, and daily reporting. Verify all transactions are balanced and posted correctly. Review daily revenue reports and prepare summaries for senior leadership. Ensure proper handling and security of cash, credit card transactions, and confidential guest information. Serve as the Manager on Duty during overnight hours. Ensure safety protocols and emergency procedures are followed. Coordinate with Security regarding incidents, reports, and safety concerns. Complete incident reports as required. Prepare daily handover reports for morning leadership. Communicate operational issues and guest concerns clearly to department heads. Monitor staffing levels and productivity overnight. Monitor and evaluate staff performance and deliver recognition and rewards. Promote a positive work environment for all employees and ensure all employment-related processes and documentation are in compliance. Conduct regular meetings with staff to communicate global programs, implement new products and procedures, and discuss areas of opportunities, special events, and other activities. Participate in and ensure Sound Checks are being conducted in department. Ensure an extraordinary experience and create loyalty to the property and Hard Rock brand by exceeding expectations through exceptional service and product quality. Resolve guest complaints and implement changes to prevent future issues. Monitor quality assurance program scores and guest feedback. Take corrective action when necessary. Ensure all property policies and procedures are fully implemented in department, including health and safety guidelines. Maintain effective relationships with guests. Present a professional image to employees, guests, clients, owners, and investors. Support in generating incremental revenue and brand awareness through the creation and implementation of brand relevant local events and promotions. Operate ethically to protect the Hard Rock brand. Ensure brand and business initiatives are implemented. Maintain confidentiality of guest, employee, and company information. This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned. REQUIREMENTS EXPERIENCE, EDUCATION, AND CERTIFICATIONS 4+ years’ experience in hospitality Room Division management. Luxury hotel experience preferred. Degree/diploma in Hospitality Management, or an equivalent combination of education and experience that provides knowledge, skills, and ability sufficient to successfully perform the duties of the position. Experience working in a NYC Union environment or similar setting. Specifically, is both proficient in and working with the current edition of NYC CBA / IWA. SKILLS High energy with effective and influential people skills. Positive attitude and the desire to motivate others. Ability to prioritize and work on several projects simultaneously should pose a challenge without being overwhelming. Ability to comprehend and use technical or professional language, either written or spoken, to communicate complex ideas. Strong communication and listening skills and excellent speaking, reading, and writing ability. Ability to effectively present information in one-on-one and small group situations to customers, clients, and employees of the organization. Ability to perform complex quantitative calculations or reasoning. Ability to perform numerical operations using basic counting, adding, subtracting, multiplying or dividing. Strong command of software applications, especially Microsoft Office (Word, Excel, PowerPoint) and hotel-specific platforms (MICROS Opera, Sabre/SYNXIS, Delphi, SUN, etc.). Ability to effectively deal with internal and external customers and staff, some of whom will require high levels of patience, tact, and diplomacy. Fluency in English: additional languages preferred. PHYSICAL DEMANDS Ability to move throughout the business (standing, walking, kneeling, bending) for extended periods of time. Ability to make repeating movements of the arms, hands, and wrists. Ability to express or exchange ideas verbally and perceive sound by ear. Ability to obtain impressions through the eyes. Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders. Ability to occasionally move objects (lift, push, pull, balance, carry) up to 10 pounds / 5 kilograms. Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment. ADDITIONAL REQUIREMENTS Deep understanding of lifestyle hotels. Passion for music and knowledge of music trends preferred. Self-starter with an entrepreneurial spirit and strong organizational skills Must meet legal requirements for any required licensing. Ability to work evenings, weekends, and holidays, as needed. Pay Range: $100,000 - $146,300/

Job Description JOB TITLE: Engineering Supervisor SUPERVISES DIRECTLY: Maintenance Associate Purpose for the Position: To maintain and supervise the maintenance operations for the Hotel, i.e., refrigeration, heating, plumbing, heating and cooling plant operations, energy controls and efficiency, etc., maintaining standards as required. Essential Responsibilities: • Provides professional and courteous guest service at all times., • Supervises maintenance operations for center, including but not limited to refrigeration, heating, plumbing, water treatment, preventative maintenance, Hotel front and back of house spaces, A/C units, ice machines, lighting, kitchen equipment, emergency generators, water softeners, switch rooms, roof exhausts, electrical substations, fire and life safety systems, and other systems and equipment owned, leased or managed by the Hotel., • Monitors electric, gas, oil and water consumption on a prescribed basis., • Monitor inventory levels, ordering new supplies as needed and maintaining a log of supplies used and purchased, • Ensures that all purchased services, electrical, plumbing, cleaning etc. are performed in a manner that exceeds exhibitor and client expectations., • Supervises assigned associates, • Ensures all projects are completed according to specifications and are completed on time., • Works closely with Housekeeping/Environmental Services to ensure coordination of activities., • Coordinates with Security to maintain key inventory for all locks., • Aids and instructs craftsmen in scheduling work in completing assignments by a specified date., • Maintains an ongoing maintenance program for guestrooms, meeting rooms, public space back of the house spaces, kitchens and all Hotel equipment., • Performs inventory and purchasing duties as required., • Maintains cleanliness of grounds and attractiveness of landscaping., • Ensures cleanliness and orderliness of all work space and storage areas., • Attends weekly staff meetings., • Complete projects as determined by the Chief Engineer. To do this kind of work, you must be able to: • Understand the technologies required in the work you are directly., • Plan and direct the work of others., • Work with a variety of situations., • Solve problems using facts and personal judgment., • React quickly in emergency situations and make decisions that may involve the safety of others., • Work with different kinds of people., • Be available on nights, weekends, and holidays. Physical Demands: Lifting 50 lbs. maximum with frequent lifting and/or carrying of objects weighing up to 25 lbs. Requires walking or standing to a significant degree, reaching, handling, feeling, talking, hearing, seeing. Environmental Conditions: Both: Inside and outside: A job is considered “both” if the activities occur inside or outside in approximately equal amounts, approximately 75% or more of the time inside. Noise and Vibration: Sufficient noise, either constant or intermittent, to cause marked distraction or possible injury to the sense of hearing, and/or sufficient vibration (production of an oscillating movement or strain on the body or its extremities from repeated motion or shock) to cause bodily harm if endured day after day. Temperature Changes: Variations in temperature which are sufficiently marked and abrupt to cause noticeable bodily reactions. Math Skills: Requires mathematical development sufficient to be able to: Compute ratio and proportion and percentages. Calculate surface, volumes, weight and measures. Language Skills: Must have developed language skills to the point to be able to: Read instructions, safety rules, etc. Write reports with proper format, punctuation, spelling and grammar, using all parts of speech. Speak with poise, voice control and confidence using correct English and well-modulated voice. Relationships to Data, People and Things: Data: Coordinating: Determining time, place, and sequence of operations or action to be taken on the basis of analysis of data; executing determination and/or reporting on events. People: Supervising: Determining or interpreting work procedures for a group of workers, assigning specific duties to them, maintaining harmonious relations among them and promoting efficiency. A variety of responsibilities is involved in this function. Things: Handling: Using body members, hand tools, and/or special devices to work, move, or carry objects or materials. Specific Vocational Preparation: Specific Vocational Preparation includes an occupationally significant combination of: vocational education, apprentice training, in-plant training, on-the-job training, or essential experience in less responsible jobs which lead to the higher job or serving in other jobs. Over 2 years up to and including 4 years.

Job DescriptionAbout UsCanary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results. Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners. Join us in shaping the future of hospitality! About the Role Canary Technologies is hiring a Mobile Product Lead to own and scale its native mobile portfolio, including the guest app, hotel staff app, and developer SDKs. In this role, you’ll drive the evolution of these products, expanding the capabilities that deliver measurable business impact. Listening closely to our customers, you’ll concept and build new native app offerings from 0 → 1 that solve real customer problems, cementing Canary’s leadership in this space. You’ll partner closely with Design and Engineering teams to ship best-in-class iOS and Android experiences, enhance SDK developer experience through strong documentation and tooling, and ensure mobile remains a strategic growth lever for the company. This role owns outcomes that matter for both hotel staff and guests, balancing intuitive UX with performance and real-world platform constraints. Responsibilities • Own and define the product strategy and roadmap with a clear multi-quarter roadmap, • Build new native products 0 → 1 to capture that solve real customer problems and generate new revenue for the business, • Interface with Enterprise customer leadership teams, ensuring our products fully support their needs and position Canary as a critical and valuable partner for their business, • Evolve our SDKs to be even easier to adopt, well-documented, versioned, and observable for reliability, • Partner with Design and Eng to establish mobile UI patterns, accessibility standards, and performance budgets (startup time, bundle size, battery/CPU), • Set quality bars for mobile releases including telemetry, alerting, and crash-free thresholds; partner with QA to scale automated test coverage, • Collaborate with other Canary product teams teams to unlock mobile-first experiences powered by Canary’s core services, • Drive rollout plans, experimentation, and measurement to improve activation, engagement, retention, and app store ratings, • Champion security, privacy, and compliance across mobile (PII handling, PCI concerns, secure storage, secrets, and transport), • Maintain a well structured backlog, lead all team ceremonies, and ensure successful and on time execution and deliveryQualifications, • 7+ years in Product Management with 3+ years working on native mobile apps and/or SDKs, • Proven track record of launching and managing high-quality iOS and/or Android features end-to-end with measurable impact, • Lead development of mobile SDKs/frameworks with clear API contracts, strong documentation, and scalable versioning; define instrumentation, KPIs, and deprecation strategies to drive adoption and stability, • Drive high-quality mobile experiences across Swift/SwiftUI and Kotlin/Jetpack, optimizing for performance, accessibility, offline-first design, and platform constraints, • Lead cross-functional execution in ambiguous environments, partnering with engineering, design, and GTM; translate customer insights (hotel staff workflows and guest journeys) into impactful mobile-first solutions, • Track record improving App Store and Play Store ratings and review response programs, • Background in payments and secure mobile data handling (PCI considerations), • Experience in hospitality, travel, or other two-sided marketplaces is a plusCompensation Target cash compensation ranges from $190,000-$240,000, including a fixed annual salary and a performance-based bonus paid quarterly. This role also includes a stock option grant, subject to board approval. Actual compensation will be commensurate with the candidate's skill level, experience, and specific work location. We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits: Canary Days: As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off. Self Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals. Professional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization. Travel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so. Spend time working with the team in their office, and use the rest of your time exploring a new city! Personal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay. Canary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description CHIEF ENGINEER – THE OVERVIEW We need an exceptional and passionate Chief Engineer to oversee all installation, repair and upkeep operations of the company’s facilities. You will be the one to ensure that your colleagues have the best physical resources available to complete their duties according to budget. Help us to create an unforgettable experience. Be a part of one of the fastest moving, groundbreaking, lifestyle and hospitality brand. WHO ARE WE Generator is redefining social hospitality. Born in London, we’ve grown into a global brand with culturally connected spaces across Europe and beyond. Recognized as one of Fast Company’s Top 50 Most Innovative Companies globally, we continue to challenge convention, evolve constantly, and raise the bar within our industry. Backed by Brookfield, we are entering an exciting new phase of growth, with the scale and stability to strengthen our global position. At our core, we create safe, vibrant, and seriously social spaces inspired by the cities we call home - all driven by one simple mission: BE YOURSELF. ABOUT PARAMOUNT HOTEL NEW YORK Paramount Hotel is a New York City landmark located just steps from Times Square. Constructed in the French Renaissance style by Thomas W. Lamb in 1927, the building reflects the theatrical character of its neighborhood. The bustle of the street disappears as you step inside - with its two-story lobby, reflective fireplace, dramatic lighting, and rich textures, it sets the stage for a hip, indulgent experience. Recently updated but retaining its historical charm, the Paramount Hotel is standing out – as the only hotel near Broadway NYC with genuine personality. Kind of a “no brainer” to take this iconic hotel with us on our Generator journey. While making sure to keep its rich character - we are giving it the best parts of our Generator DNA in order to transform this into a social driven, loud and welcoming community hot spot (with some kick-ass parties & events, of course). What’s the job? NUTS AND BOLTS OF THE JOB • Leading the engineering and maintenance operations of the property, including the standard of building, machinery, plant, furniture, fixtures and equipment in all areas, • Ensure the safety and security of property and people by coordinating and ensuring the implementation of procedures and regulatory follow-up, • Plan and oversee all repair and installation activities including fire safety installations, • Ensuring the hotel is prepared for regular fire, H&S and building audits, • Keep maintenance logs and report on daily activities, • Manage relationships with contractors and service providers, • Carry out inspections of the facilities to identify and resolve issues, • Have a comprehensive knowledge of, and ensure that you comply with all statutory local legislation and regulation, in particular, H&S, building regulations and Fire Safety, • Monitor, optimise and anticipate your budgets and your maintenance and personnel expenses, • Contribute to the optimisation of the results of the property including making rooms available for sale, • Develop and train all employees within your charge in order that they perform to the required standard, • Communicate effectively so that the team understands its goals and is motivated to achieve them, • Strive at all times for 100% customer satisfaction Naturally this is not intended as an exhaustive list of duties. Other duties as may be reasonably required will form part of this job description. WHAT’S IN YOUR DNA • Hands-on attitude, with attention to detail, • To be able to lead and inspire people to be their best, • To be a great communicator, people manager and motivator, • Be eligible to work in the US to be considered for this role YOUR ROCK STAR EXPERIENCE • Proven experience as Chief Engineer or similar role, • Solid understanding of technical aspects of plumbing, carpentry, electrical systems etc., • Working knowledge of facilities machines and equipment, • Experience in planning maintenance operations LOCAL EMPLOYEE BENEFITS • 9 holidays, • Medical + Dental + Vision (subsidized contributions), • Life & Disability (employer paid), • Paid sick leave (56 hours per calendar year), • Paid vacation (80 hours per calendar year), • Commuter benefits, • Voluntary products: Voluntary Life, Legal Shield/ID Shield, Pet Insurance, Hospital Indemnity, critical illness, Accident Insurance and FSA SO YOU THINK THIS MIGHT BE YOU? That's cool. Send us your application in English, preferably via email. If you’ve got questions call us, or check www.jobs.staygenerator.com where you may well find the answers to life, the universe and everything, including why there are no penguins at the North Pole. We look forward to hearing from you. Employment Requirements: Employees must be able to furnish necessary identification providing eligibility to work in the United States as defined in the immigration Reform and Control Act of 1986 (IRCA). If hired, the employee must complete and submit an Employment Eligibility Verification (Form I-9) at the start of employment. This position does not offer sponsorship of Work Visas. Generator x Freehand is an Equal Opportunity Employer and Drug Free Work Place. Join Us and help us achieve our Vision! We use eVerify to confirm U.S. Employment eligibility.

Job DescriptionSenior Cloud Systems Administrator New York, NY ESSENTIAL FUNCTIONS AND DUTIES Cloud Infrastructure, Architecture & Governance • Design, deploy, maintain, and continuously improve Cipriani’s Microsoft Azure cloud infrastructure across corporate and property environments., • Support enterprise-scale Azure architecture aligned with Microsoft Cloud Adoption Framework and Well-Architected principles, including Management Groups, subscriptions, Azure Policy, RBAC, naming standards, tagging, resource organization, and platform automation., • Manage and optimize Azure services including Azure App Services, Azure Functions, Azure SQL, Azure Storage, Azure Redis, Azure Service Bus, Azure Key Vault, Azure Monitor, Application Insights, Log Analytics, and related services., • Define and support compute and platform patterns including virtual machines, VM scale sets, App Services, Functions, Azure Container Registry, and AKS/Kubernetes where applicable., • Design, configure, and maintain Azure networking, including Virtual Networks, Private Endpoints, Network Security Groups, DNS, peering, routing, gateways, firewalls, VPNs, and hybrid connectivity., • Support secure network topologies such as hub-and-spoke or Virtual WAN, including Azure Firewall, Application Gateway/WAF, Private Link, ExpressRoute/VPN, and DDoS Protection where needed., • Implement scalable, resilient, secure, and cost-effective cloud architectures aligned with business, security, and operational requirements., • Maintain clear architecture documentation, cloud diagrams, technical standards, support runbooks, and knowledge base materials.Cloud Migration, Modernization & Enterprise Services, • Support cloud migration and modernization efforts across on-premises-to-Azure, cloud-to-cloud, hybrid, and legacy application environments., • Participate in discovery and assessment activities including workload inventory, dependency mapping, application readiness, rehost/replatform/refactor recommendations, and migration wave planning., • Support cutover execution and post-migration hypercare, including replication monitoring, test migrations, rollback planning, stakeholder communication, and stabilization., • Support Azure data and analytics workloads, including Azure Data Factory, Azure Databricks, Azure SQL, and related data movement or processing platforms., • Support emerging Microsoft cloud initiatives, including Azure OpenAI, Copilot readiness/governance, automation, analytics, and business intelligence workloads where applicable.Identity, Security & Compliance, • Implement and maintain cloud security best practices, least-privilege access, secure infrastructure patterns, and identity-based access models., • Administer Microsoft Entra ID/Azure AD, including Conditional Access, Privileged Identity Management, RBAC, app registrations, enterprise applications, hybrid identity, Entra Connect/Cloud Sync, and access governance., • Support Zero Trust models and security baselines across users, devices, applications, and cloud resources., • Configure and support Azure security services such as Azure Policy, Microsoft Defender for Cloud, Microsoft Sentinel, Defender XDR integrations, Key Vault, and secure score improvement initiatives., • Support vulnerability remediation, security monitoring, patching, access reviews, audit evidence collection, and compliance initiatives., • Support compliance requirements related to hospitality, payments, privacy, and enterprise technology, including PCI-DSS, SOC 2, ISO 27001, NIST, GDPR, HIPAA, HITRUST, or similar standards where applicable.Automation, Infrastructure as Code & DevOps, • Build, maintain, and improve Infrastructure as Code using Terraform, Bicep, ARM templates, or similar tools; Terraform experience is preferred., • Create reusable modules, policy-as-code, deployment standards, and coding practices that improve consistency and reduce manual work., • Build, maintain, and enhance CI/CD pipelines using Azure DevOps and/or GitHub Actions, including environment gates, drift detection, rollback support, and pre-deployment compliance checks., • Automate recurring operational tasks through PowerShell, Azure CLI, Bash, Python, Azure Automation, or similar tools., • Partner with technology teams to improve deployment velocity, release reliability, operational consistency, and platform efficiency.Monitoring, Reliability, Incident Response & Business Continuity, • Serve as a senior technical escalation point for critical Azure platform, infrastructure, application, networking, performance, and security incidents., • Support high-priority incident response, including triage, mitigation, stakeholder communication, root cause analysis, corrective action, and post-incident review., • Implement and maintain observability solutions using tools such as Azure Monitor, Log Analytics, Application Insights, Datadog, Workbooks, dashboards, alerting, and related platforms., • Build and maintain dashboards, alerts, performance metrics, service-level objectives, operational reports, and recurring health checks., • Support business continuity and disaster recovery solutions using Azure Backup, Azure Site Recovery, cross-region design, replication, recovery testing, and RTO/RPO validation.Cost Management, FinOps & Resource Optimization, • Partner with Finance and business stakeholders to support Azure cost visibility, usage reporting, budget controls, resource optimization, and cloud spend accountability., • Implement tagging standards, cost allocation practices, budget alerts, consumption reporting, rightsizing, reservations/Savings Plans strategy, and optimization roadmaps., • Identify recurring platform, cost, performance, or governance issues and lead corrective actions that improve long-term stability and efficiency.Microsoft 365, AVD & End-User Cloud Services, • Design, deploy, support, and optimize Azure Virtual Desktop and related remote access solutions, including host pool design, FSLogix profile strategy, Scaling Plans, and AVD Insights monitoring where applicable., • Support Microsoft 365 cloud services including Intune, Exchange Online, SharePoint/OneDrive, Teams, Purview, and related administration as needed., • Package, deploy, and maintain applications using Intune and other endpoint/cloud management platforms., • Support tenant-to-tenant Microsoft 365 migrations, coexistence planning, and cutover activities where applicable., • Support enterprise cloud services that improve secure access, business continuity, and operational efficiency across Cipriani’s corporate and property locations.Leadership, Documentation & Cross-Functional Partnership, • Lead technical discovery sessions, design discussions, proof-of-concept builds, and Well-Architected Reviews with clear recommendations and trade-offs., • Produce Architecture Decision Records, design documentation, implementation plans, runbooks, and support handoff materials., • Mentor junior IT team members, delivery partners, and help desk staff through design reviews, technical guidance, troubleshooting support, and knowledge sharing., • Manage escalated technical issues while remaining calm, professional, service-oriented, and focused on business impact., • Communicate complex technical concepts clearly to technical and non-technical stakeholders, including leadership, Finance, vendors, security partners, and business teams., • Manage third-party IT vendors, MSPs, cloud providers, security partners, software vendors, and infrastructure vendors as needed. KNOWLEDGE, EXPERIENCE AND SKILLS • Minimum of 7 years of experience in Azure Cloud Engineering, Cloud Infrastructure, Systems Engineering, DevOps, Site Reliability Engineering, Platform Engineering, or a related technology role., • Deep hands-on expertise with Microsoft Azure cloud environments, including infrastructure, networking, identity, security, governance, monitoring, and operations., • Strong experience with Azure Landing Zones, Azure Policy, Management Groups, subscriptions, RBAC, tagging, naming conventions, security baselines, and automated remediation., • Strong Azure networking knowledge including DNS, load balancing, routing, firewalls, private networking, VPNs, peering, hybrid cloud connectivity, ExpressRoute/VPN, and secure network architecture., • Strong Microsoft Entra ID/Azure AD experience, including Conditional Access, PIM, hybrid identity, app registrations, enterprise applications, and Zero Trust concepts., • Hands-on experience with Infrastructure as Code, including Terraform, Bicep, or ARM templates; Terraform is preferred., • Experience building and maintaining CI/CD pipelines using Azure DevOps and/or GitHub Actions., • Strong scripting ability using PowerShell, Azure CLI, Bash, Python, or similar languages., • Experience implementing monitoring and observability using Azure Monitor, Log Analytics, Application Insights, Datadog, Workbooks, dashboards, or similar platforms., • Experience supporting cloud migration, modernization, and transformation of legacy, on-premises, hybrid, or multi-cloud environments., • Experience serving as a senior escalation point for business-critical incidents, including mitigation, root cause analysis, stakeholder communication, and post-incident reporting., • Ability to communicate technical concepts clearly to both technical and non-technical stakeholders while maintaining a service-oriented approach.Preferred Qualifications, • Microsoft certifications such as Azure Solutions Architect Expert (AZ-305), Azure Administrator Associate (AZ-104), Azure Security Engineer Associate (AZ-500), Cybersecurity Architect Expert (SC-100), DevOps Engineer Expert (AZ-400), Azure Network Engineer Associate (AZ-700), or Microsoft 365 certifications., • Experience with Azure Virtual Desktop, FSLogix, Azure Files or Azure NetApp Files, Scaling Plans, AVD Insights, remote desktop infrastructure, or cloud-based end-user computing environments., • Experience with Docker, Azure Container Registry, Kubernetes, AKS, Azure Functions, Event Grid, Azure Front Door, Cloudflare, or similar modern cloud services., • Experience with Azure Databricks, Azure Data Factory, Azure SQL, SQL Managed Instance, Synapse Analytics, Fabric, Cosmos DB, analytics workloads, data science, machine learning, AI, or business intelligence platforms., • Experience with Microsoft 365 tenant-to-tenant migrations, Exchange Online, SharePoint/OneDrive, Teams, Purview, Intune, Copilot readiness/governance, Copilot Studio, or Microsoft Foundry., • Experience supporting hospitality, restaurant, private club, hotel, retail, luxury, or multi-site operating environments., • Familiarity with hospitality technology platforms such as POS, PMS, reservation systems, event management systems, access control, guest Wi-Fi, AV systems, and related integrations., • Experience supporting enterprise or regulated environments with strong security, compliance, governance, and audit requirements.PHYSICAL, SCHEDULE AND LOCATION REQUIREMENTS, • Ability to work on-site in New York as business needs require and support multiple Cipriani corporate and property locations., • Ability to participate in planned after-hours maintenance, urgent incident response, system upgrades, or cutover activities when needed., • Ability to sit or stand for extended periods, work at a computer, and occasionally lift or move IT equipment up to 30 pounds. 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Job Description Join us as the Director of Engineering at the highly anticipated Rhyland Hotel, set to open this summer in vibrant Flushing, NY. This is a unique opportunity to lead our engineering and maintenance team from pre-opening through the exciting journey of establishing operational excellence. You'll play a critical role in ensuring our state-of-the-art facilities run seamlessly, creating a safe, welcoming, and exceptional environment for our guests and associates alike. If you're an experienced hospitality engineering leader who thrives on building systems, developing teams, and delivering outstanding guest experiences, we want you at the heart of our Rhyland Hotel team! Why Join The Rhyland Hotel? Prime Location: Situated in Flushing, a bustling hub of culture, dining, and commerce, with easy access to Manhattan and the surrounding boroughs. Exciting Opportunity: Be part of the launch of a brand-new hotel, offering a fresh and modern experience to guests. Growth Potential: Play a key role in our sales operations, with opportunities for career development in the hospitality industry. Essential Functions: • Independently manages maintenance personnel to include but not limited to the responsibility of hiring, training, administering performance reviews, determining wages, coaching and discipline, termination, and weekly scheduling., • Responsible for the proper operation and functionality of all electrical, mechanical, plumbing, HVAC, laundry, kitchen, refrigeration, lighting systems, and all specialized equipment and systems., • Performs and delegates property and grounds upkeep tasks, including painting, tile work, trim work, detailing, light adjustments, installations, cable/internet assistance, furniture repair, grout work, recycling and waste management, grounds keeping, etc., • Responsible for the pool maintenance, cleanliness, proper water chemistry and compliance with local department of health., • Ensure compliance with city, state and /or federal code., • Review work orders and complete work by room/guest priorities., • Ensure guestrooms, restaurant, and public areas are maintained to company standard., • Maintain continuous communication with Front Office during all shifts to ensure all complaints are addressed., • Primary liaison with 3rd party trades performing work as required., • Assume full responsibility for the condition of the property in the heart of the house (the infrastructure) as well as all the public areas., • Play a lead role in Energy conservation., • Cost effective management of equipment purchases or leasing, service contracts, repair and maintenance agreements, or sourcing local 3rd party tradesmen., • Management and achievement of budgeted capital and repair and maintenance operating costs., • Develop & maintain preventive maintenance programs for all guestrooms and equipment., • Responsible for continuous update of safety manual and all training for entire company including OSHA regulations, DOT testing, and Right to Know Law, and NFPA training., • Chair of Safety Committee., • Maintain an accurate inventory of supplies., • Ensure the Engineering shop and office are clean and organized., • Maintain department checkbook and code invoices for payment accordingly., • Oversee all engineers and maintenance personnel, including participating in the recruitment, onboarding, orientation, training, assessing/completing reviews, disciplining, and terminating of employees., • Address loss prevention management and security., • Have a thorough understanding of fire alarm procedures, emergency evacuation procedures and all safety related issues. Key liaison with town Fire Department authorities to work with GM to plan and perform regular quarterly evacuation drills., • Maintain all required permits and licenses for facility., • Dependent upon the weather, maintain safe walking areas for all guests and associates (activity required may include shoveling snow, raking leaves, addressing debris. Must play the primary role in Snow Removal in winter (including supervising outside contractor duties)., • Leadership role in curb appeal, landscaping, and grounds maintenance., • Ability to adhere to all HR Personnel standards and maintain a professional work environment with all Inn associates., • On call for any emergencies 24/7, • Address each and every guest using the S.E.A.C. method, with a smile, eye contact, acknowledge their presence in a timely manner with appropriate greeting, and kindly close., • Attend all scheduled meetings and training sessions., • Understand and practice all HCH safety and security procedures, including Emergency Evacuation Procedures, Accident Reporting, Right to Know Law, Written Information Security Program, Bloodborne Pathogen Procedures, Anti-Harassment Policy, and Violence in the Workplace Policy., • Comply with all Hotel and HCH time and attendance policies., • Comply with all Hotel and HCH uniform, dress code, and appearance standards. Hotel Specific Essential Functions: • Ability to remain standing for 10 hours., • Ability to remain in a stationary position for 10 hours., • Ability to frequently move and lift up to 80 lbs., • Ability to walk the property and grounds frequently, multiple times per shift., • Ability to move up and down stairs frequently., • Ability to bend frequently and repetitively during a shift., • Ability to use repetitive manual dexterity., • Able to kneel, crawl, crouch, and stretch into hard-to-reach places., • Ability to move quickly based on guest needs., • Ability to frequently communicate and exchange accurate information effectively., • Ability to read, write, understand and speak English., • Ability to operate a motor vehicle with valid operator's license. Technology and Equipment: • Microsoft Office, including Outlook, Word, and Excel programs., • Property Management System, • CB Radio, • Power Tools and handheld tools, • Blueprints, schematics, and other technical materials, • Computer and Printer, • Electronic/Mechanical gauges (thermometers, pressure gauges, etc.), • All room equipment, including vacuum cleaner, wallpaper steamer, carpet shampooer, etc., • All F&B equipment, including deep fryer, broiler, stove, steamer, food processor, slicer, flat top grill, mixer, oven, steam table, etc., • Sanding equipment, • Ladders, scaffolding, and support systems, machine operated lifts, • Snow removal tools and chemicals, • Time Keeping System

Job Description General Summary: Responsible for administering Human Resources policies and procedures for multiple properties within the Midwest Region, which includes: Buffalo, NY, Rochester, NY, and Ohio. Principal Responsibilities: • Partners with the Regional VP of Operations and District Director to understand and execute their region’s human resource and talent strategy, particularly as it relates to current and future talent needs, recruiting, retention, and succession planning., • Manages the administration of and ensures compliance to all state and federal statute postings, listings, and employee communication requirements such as OSHA, FLSA, harassment-free workplace, etc., • Provides guidance and assistance to GMs and staff with all HR issues and concerns including; employee relations, recruitment, performance management, coaching/counseling, legal requirements,, • Provides on-going communication about HR policies, programs, and procedures., • Creates and implements learning and development programs and initiatives that provides internal development opportunities for employees., • Oversees employee disciplinary process, including: meetings, terminations, and investigations., • Maintains knowledge of trends, best practices and regulatory changes, and new technologies in human resources, talent management, and employment law., • Build and maintain great relations with internal and external stakeholders., • Performs other duties as assigned. Job Duties: • Problem Solving- Identifies and resolves problems in a timely Develops alternative solutions, uses reason at all times. Makes timely decisions while exhibiting sound judgment. Includes appropriate people in decision making process. Advises management teams in appropriate resolution of employee relations issues., • Project Management – Manages and communicates changes and progress. Prepares and supports those affected by change, monitors transition, and evaluates Participates and supports regional benefit fairs to promote company benefits. Conduct or assist with all internal investigations at the property level., • Communication - Demonstrates group presentation skills. Speaks clearly and persuasively in positive or negative. Writes clearly and has the ability to read and interpret written information. Communicates change effectively. Conducts exit interviews to determine reasons behind separations., • Teamwork – Exhibits objectivity and openness to the views of others and contributes to building a positive team Upholds organizational values, treats people with respect and promotes a harassment free environment. Assists with planning and organizing of outside training at regional meetings. Represents HR department at all regional GM meetings in order to keep managers abreast of changes, upcoming events as well as to answer any questions., • Quality Management – Aligns work with strategic goals, looking for ways to improve and promote quality while demonstrating accuracy and Strives to increase productivity. Analyze and reviews current and proposed methods, consults with and makes recommendations to the management staff for improvement., • Adaptability – Able to deal with frequent change, delays, or unexpected events, changing approach or method to best fit a, • Interpersonal Skills – Maintains Listens attentively., • Initiative - Takes independent actions and calculated risks, meets challenges with resourcefulness, generates suggestion for improving work and takes responsibility for own Delegates work assignments, sets expectations and monitors delegated activities. Visits all properties within region to ensure visibility and recognition by all team members., • Organizational Support – Ensures each manager completes orientation, attends paperwork and benefits Facilitates HR trainings in accordance to company guidelines and needs in order to foster positive attitude towards company goals. Assists with the roll out and implementation of new employee initiatives. Manages difficult or emotional employee situations., • Compliance - Ensure State and Federal Labor postings are current while visiting. Ensure all internal BLA communication is posted as required. Maintains confidentiality. Identifies legal requirements and government reporting regulations affecting human resources functions and ensures policies, procedures and reporting are in compliance. Able to complete and analyze all background checks with regard to criminal, driving, credit and social security validation. Responds to all unemployment claims (partial included), provides information requested for hearings and participates when needed. In conjunction with legal department responds to all EEOC claims in a timely and accurate manner., • Business Acumen – Understands business implications of decisions, aligns work with strategic goals. Conducts wage surveys within labor markets to determine competitive wage Monitor, analyze and communicate assessment of unemployment activity reports, turnover and worker’s compensation activity reports., • Professionalism – Treats others with respect and consideration regardless of their status or Exhibits professionalism at all times. Represents organization at personnel related hearings and investigations., • Salary Range: $90,000-$110,000 Qualifications: A Bachelor’s degree (B.A) from a four year college or university strongly preferred; previous hotel and/or HR experience is required. Must have the ability to travel approximately 30% of the time. Ability to develop an understanding of concepts, practices, pre-established guidelines and procedures used by the company in relation to guest service is necessary. Computer knowledge including Word, Excel, Outlook, and PowerPoint, as well as the ability to learn and effectively use HRIS and learning management is strongly preferred. Must have valid driver’s license, and acceptable driving history subject to company approval. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, sit, use hands to finger, handle or feel, reach with hands and arms, climb or balance, and talk or hear. The employee is frequently required to stoop kneel, crouch or crawl and taste or smell. The employee must regular lift and or move up to 25lbs, occasionally lift or move up to 50lbs. Specific vision abilities required by this job include peripheral vision and depth perception. Disclaimer: The above is intended to describe the general contents of, and requirements for, the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.

Job Description Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Director of Food & Beverage. Are you someone who is passionate about people, driven by purpose, and clever in your approach? If so, keep on reading!! Here at Arlo we strive to create a sense of awe that leaves those we touch wanting more”….. SUMMARY DESCRIPTION The Event Services Manager serves as the primary liaison between the hotel and clients following the sale of meetings, Events, weddings, and social events. This position is responsible for planning, coordinating, and executing all event details while ensuring exceptional guest satisfaction and seamless communication across hotel departments. The Event Services Manager partners closely with Sales, Food & Beverage, Culinary, Front Office, Housekeeping, Engineering, and Banquets to deliver memorable experiences that exceed guest expectations while maximizing operational efficiency and profitability. Essential Responsibilities Client Management · Serve as the primary point of contact for clients after contracts have been executed. · Build strong relationships with meeting planners, corporate clients, and event organizers. · Conduct pre-convention and planning meetings to review event requirements. · Respond promptly to client inquiries and maintain consistent communication throughout the planning process. · Conduct hotel site visits with clients when needed. Event Planning & Coordination · Develop detailed Banquet Event Orders (BEOs), event resumes & Floor Plans. · Coordinate meeting room setups, audiovisual requirements, catering, guest room blocks, transportation, load in and special requests. · Ensure all event specifications are communicated accurately to operational departments. · Conduct weekly BEO and operations meetings with department leaders. · Monitor event timelines to ensure flawless execution. · Assist with internal events (award ceremonies, employee events, internal meetings, marketing activations, promotional events etc.) as needed. Event Execution · Ensure that the Banquet Manager has all necessary information in advance of the event · Act as the on-site manager, as needed, during assigned events, either in support of or in lieu of the Banquet Manager. · Anticipate client needs and proactively resolve issues. · Coordinate last-minute changes while minimizing operational disruption. · Ensure banquet and meeting spaces meet brand standards and client expectations. · Conduct post-event follow-up with clients to measure satisfaction and identify future business opportunities. Operational Collaboration · Partner with Food & Beverage, Culinary, Banquets, Front Office, Engineering, Housekeeping, and Security to execute successful events. · Ensure departments receive timely and accurate event information. · Maintain effective communication regarding room changes, VIP arrivals, and special accommodations. · Step in to fulfill events related duties of the Banquet Manager including scheduling team members etc. in the event of an extended absence of that position. Financial Responsibilities · Review event contracts and ensure all billing instructions are accurate. · Monitor food, beverage, and rental minimums. · Identify opportunities to upsell catering, audiovisual services, and hotel amenities. · Verify final billing and assist Accounting with event reconciliation when needed. Administrative Responsibilities · Maintain accurate event documentation within Triple Seat. · Lead weekly BEO meetings. · Assist with maintenance of pars for all inventory items · Assist with inventory as needed. · Maintain consistent communication with Director of Events to ensure they are fully aware of event details. Salary 75k-82k Annually

Job DescriptionA bit about usAt Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home. Our property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US. From corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence. The impact you'll haveAt Placemakr, we are obsessed with service and believe in providing exceptional experiences to our valued guests, residents, and partners. As a Guest Experience Associate, you will be at the forefront of this mission, serving as the primary point of contact for our guests and residents throughout their stay and until they depart. We are seeking individuals who embody Placemakr’s Community Norms, have a "can-do" spirit, and consistently go above and beyond to ensure both internal and external customer satisfaction. As an integral member of our on-site Property Team, you will embody our Property Team Mission with each task and interaction, and consistently demonstrate that exceptional service is the core of our operation. This is a full-time position requiring ability to work during the week, weekends, evenings and holidays. The exact days of the week will be rotational. Our benefits & perksCompetitive pay rate Generous monthly bonus program of up to $500/month Company stock options 401k + 4% employer matching program Medical, Vision & Dental Insurance plan options Flexible Spending Account & Health Savings Account options 15 days of accrued paid time off (PTO) per year, with the flexibility to use it, roll it over, or cash it out! PTO increases to 20 days per year after 2.5 years of employment Enjoy a paid day off for your birthday to celebrate your day, your way! Paid Parental Leave Paid Life Insurance Flexible scheduling (including 3- and 4-day full-time work weeks, location- and position-dependent) to support work-life balance for all Transparent position development which provides you with the ability to increase your pay by at least $2/hr in as fast as 9-months (position-dependent) Exclusive, Placemakr-branded swag through our Placemakr Stars Program Weekly Paychecks, plus ZayZoon as an option to access your paycheck before your payday Plus, discounts to stay at select Placemakr properties all over the US *The exact benefit terms and coverage are detailed in the Employee Handbook. Please note that Placemakr has the right amend policies and are subject to change. This is an on-site position located in New York, NY. The pay rate for this position is $22.50/hrYour typical day • Consistently provide an exceptional experience to all Placemakr guests, residents and partners by embodying what our guests should think of as a trusted friend and local insider., • Foster a "one team" mentality by collaborating effectively with fellow property team members., • Maintain a safe, secure and compliant environment for team members and guests., • Offer support to team members in need and support the de-escalation of situations when required., • Respond to written guest communication in a timely and effective manner through various channels, including text, email, HubSpot and AirBnB., • Communicate effectively with internal and external customers (i.e. guests, team members and vendors)., • Ensure guests are consistently checked into their assigned rooms in accordance with Placemakr standards., • Collect payment method consistently at check-in, following established protocols., • Utilize maintenance, housekeeping, check-in, and other systems accurately., • Respond promptly and effectively to off-site, cross-functional Placemakr team members via Teams, email, or other communication method., • Complete thorough and effective shift handovers at the conclusion of each shift., • Additional duties and responsibilities, as assigned. What it takes, • 1+ year of previous experience delivering excellent customer service in environments such as hospitality, retail, multi-family or food & beverage., • Previous experience communicating effectively with internal and external customers, both verbally and in writing., • Demonstrated ability to learn and utilize systems or technology (previous experience using a POS, CRM or customer communication system a plus!), • You have a can-do attitude and the ability to work effectively in a collaborative environment., • You embody our Property Team Mission of Customer, Consistency and Community (Norms)., • You lead by example and embody the core values of Placemakr. You Own It. You Make It Better. You Treat People Right., • Guest Experience Associates will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for our Guest Experience Associates and an exceptional guest experience. Our community normsGreat people are the key to our success. From corporate team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence across the US. Most importantly, we create positive community norms that shape our company culture and inform how we do business: We own it.We make it better.We treat people right. Applicants must be legally authorized to work in the United States and meet our age requirements of 18 years or older in order to be considered for employment with Placemakr. Placemakr will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our team at recruiting@placemakr.com All your information will be kept confidential according to EEO guidelines. Placemakr values diversity of all kinds, and is committed to building a diverse and inclusive workplace where we learn from each other. We are an equal opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Placemakr participates in the E-Verify program as part of our hiring process in order to stay committed to maintaining a legal workforce and complying with all applicable employment laws. E-Verify is a federal system that allows employers to confirm the employment eligibility of newly hired employees by comparing information from an employee’s Form I-9 to data from U.S. Department of Homeland Security and Social Security Administration records. All new hires will be required to complete the Form I-9 and may be verified through the E-Verify system. For more information about E-Verify, please visit www.e-verify.gov. If you don’t meet 100% of the above qualifications, we still encourage you to apply! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionTrump International Hotel & Tower New York provides the finest standard of luxury to the world's most discerning Guests, all in the heart of Midtown Manhattan overlooking Central Park. Trump International Hotel & Tower redefines Manhattan's luxury hotel product. Accommodations offer the finest and most luxurious comforts of home- with Central Park as your front lawn, Lincoln Center as your entertainment center, and a personal Attaché attending to every need. Trump International Hotel & Tower New York is looking for a Director of Engineering to join our dynamic team! Responsibilities include but are not limited to: Daily maintenance and physical plant operations, monitoring the condition of the hotel and tower to ensure the highest standards of guest and resident satisfaction. Management of the Engineering and Security Team, including interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; addressing complaints and resolving issues. Supervise, develop, and maintain ongoing maintenance, and daily operations for the hotel and tower, including refrigeration, heating, plumbing, life safety, preventive maintenance of hotel rooms and common areas, air/heating units, swimming pool, lighting, kitchen equipment, emergency generators, switch rooms, roof exhausts, electrical substations, etc. Works closely with other departments (i.e., Front Office, Housekeeping, and Security Departments on maintenance and repair issues) to ensure a high level of internal and external customer satisfaction. Understands government regulations affecting the hotel’s operations, ensuring the hotel and tower are operated in compliance with all applicable local laws, life safety regulations, and requirements of any federal, state, or municipal authority. Qualifications ● 5+ years of experience in a luxury environment with a minimum of 3 years in a leadership capacity ● Must have HVAC, electrical, and mechanical experience ● Excellent oral and written communication skills ● Ability to communicate, direct, manage, and motivate a team. ● Will be required to have effective and timely follow-up on projects ● Ability to multitask and prioritize departmental functions to meet deadlines ● Working knowledge of OSHA, State, and NYC building requirements ● Must be able to work a flexible schedule to include nights, weekends, and holidays Equal Opportunity Employer We are an equal opportunity employer and qualified applicants will be considered without regard to race, color, age, religion, sex, gender, gender identity, gender expression, national origin, ethnicity, disability, pregnancy, sexual orientation, genetic information, uniformed services status, veteran status, marital status, protected hairstyle and texture, and height or weight, or any other legally protected classification under local, state or federal law. Trump International Hotel & Tower New York participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company. Salary:$ 90,000 - 120,000

Job Description JOB TITLE: Assistant Chief Engineer REPORTS TO: Chief Engineer SUPERVISES DIRECTLY: Maintenance Associates Purpose for the Position: To maintain and supervise the maintenance operations for the hotel, i.e., refrigeration, heating, plumbing, heating and cooling plant operations, energy controls and efficiency, etc., maintaining standards as required. Essential Responsibilities: • Provides professional and courteous guest service at all times., • Supervises maintenance operations for center, including but not limited to refrigeration, heating, plumbing, water treatment, preventative maintenance, Hotel front and back of house spaces, A/C units, ice machines, lighting, kitchen equipment, emergency generators, water softeners, switch rooms, roof exhausts, electrical substations, fire and life safety systems, and other systems and equipment owned, leased or managed by the hotel., • Monitors electric, gas, oil, and water consumption on a prescribed basis., • Monitor inventory levels, ordering new supplies as needed and maintaining a log of supplies used and purchased., • Ensures that all purchased services, electrical, plumbing, cleaning etc. are performed in a manner that exceeds exhibitor and client expectations., • Supervises assigned associates. Assists with departmental scheduling., • Ensures all projects are completed according to specifications and are completed on time., • Works closely with Housekeeping/Environmental Services to ensure coordination of activities., • Coordinates with Security to maintain key inventory for all locks., • Aids and instructs craftsmen in scheduling work in completing assignments by a specified date., • Maintains an ongoing maintenance program for guestrooms, meeting rooms, public space back of the house spaces, kitchens and all hotel equipment., • Performs inventory and purchasing duties as required., • Maintains cleanliness of grounds and attractiveness of landscaping., • Ensures cleanliness and orderliness of all workspace and storage areas., • Covers the Departmental Responsibilities whenever Chief is unavailable or absent., • Interacts with City Agencies including the NYC DOB, FDNY, NYC DOH. Assists Chief Engineer with local law compliance., • Attends weekly staff meetings., • Complete projects as determined by the Chief Engineer. To do this kind of work, you must be able to: • Understand the technologies required in the work you are directly., • Plan and direct the work of others., • Work with a variety of situations., • Solve problems using facts and personal judgment., • React quickly in emergency situations and make decisions that may involve the safety of others., • Work with different kinds of people., • Be available on nights, weekends, and holidays. Physical Demands: Lifting 50 lbs. maximum with frequent lifting and/or carrying of objects weighing up to 25 lbs. Requires walking or standing to a significant degree, reaching, handling, feeling, talking, hearing, seeing. Environmental Conditions: Both: Inside and outside: A job is considered “both” if the activities occur inside or outside in approximately equal amounts, approximately 75% or more of the time inside. Noise and Vibration: Sufficient noise, either constant or intermittent, to cause marked distraction or possible injury to the sense of hearing, and/or sufficient vibration (production of an oscillating movement or strain on the body or its extremities from repeated motion or shock) to cause bodily harm if endured day after day. Temperature Changes: Variations in temperature which are sufficiently marked and abrupt to cause noticeable bodily reactions. Math Skills: Requires mathematical development sufficient to be able to: Compute ratio and proportion and percentages. Calculate surface, volumes, weight and measures. Language Skills: Must have developed language skills to the point to be able to: Read instructions, safety rules, etc. Write reports with proper format, punctuation, spelling and grammar, using all parts of speech. Speak with poise, voice control and confidence using correct English and well-modulated voice. Relationships to Data, People and Things: Data: Coordinating: Determining time, place, and sequence of operations or action to be taken on the basis of analysis of data; executing determination and/or reporting on events. People: Supervising: Determining or interpreting work procedures for a group of workers, assigning specific duties to them, maintaining harmonious relations among them and promoting efficiency. A variety of responsibilities is involved in this function. Things: Handling: Using body members, hand tools, and/or special devices to work, move, or carry objects or materials. Specific Vocational Preparation: Specific Vocational Preparation includes an occupationally significant combination of: vocational education, apprentice training, in-plant training, on-the-job training, or essential experience in less responsible jobs which lead to the higher job or serving in other jobs. Must be FSD certified or obtain certification within 18 months of hire date. Over 2 years up to and including 4 years. This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.

Job Description Job Title: Director of Front Office Reports to: Director of Rooms Department: Front Office Position Summary The Director of Front Office is responsible for the strategic leadership, operational excellence, and financial performance of the Front Office Division, ensuring exceptional guest experiences consistent with Forbes Five-Star, AAA Five Diamond, and luxury hospitality standards. This role oversees Front Desk, Guest Services, Bell Services, Door Services, Guest Relations, and Telephone Operations, while partnering closely with Housekeeping, Reservations, Engineering, Security, Sales, and Revenue Management to deliver seamless service and maximize guest satisfaction. Key Responsibilities Guest Experience & Service Excellence • Champion Forbes Five-Star, AAA Five Diamond, and Taj luxury service standards throughout all Front Office operations., • Ensure personalized recognition and seamless experiences for VIPs, repeat guests, Taj Inner Circle members, Chambers members, long-stay guests, and luxury travel advisor clients., • Oversee all arrivals, departures, room assignments, guest preferences, and special requests., • Lead guest recovery efforts and ensure timely resolution of guest concerns., • Monitor guest satisfaction scores, online reviews, Trust You feedback, and NPS results, implementing action plans to improve performance., • Ensure flawless execution of guest benefits associated with American Express Fine Hotels + Resorts (FHR), Virtuoso, Signature Travel Network, and other preferred partner programs. Operations Management • Direct the daily operations of Front Desk, Guest Services, Bell & Door Services, Guest Relations, and Telephone Operations., • Maintain effective room inventory management and collaborate with Reservations and Housekeeping to optimize occupancy and guest satisfaction., • Lead daily operations meetings, arrivals reviews, and departmental briefings., • Ensure compliance with all operating procedures, service standards, and audit requirements. Compliance & Safety & Risk Management • Ensure compliance with Forbes Five-Star, AAA Five Diamond, IHCL brand standards, company policies, and applicable regulations., • Conduct routine audits of guest recognition programs, luxury travel partner benefits, room assignment practices, and operational standards., • Drive departmental training and corrective action plans to maintain and elevate service standards., • Partner with Security and hotel leadership to maintain a safe and secure environment for guests and colleagues., • Support emergency preparedness, crisis management, and business continuity initiatives. Leadership & Team Development • Recruit, train, coach, and develop Front Office leaders and colleagues., • Foster a culture of accountability, engagement, professionalism, and service excellence., • Conduct performance evaluations, career development discussions, and succession planning., • Lead by example and promote a positive and inclusive work environment. Financial & Business Management • Manage departmental budgets, labor costs, and productivity targets., • Support revenue optimization strategies through effective inventory management and room placement., • Monitor departmental expenses and identify opportunities to improve operational efficiency., • Collaborate with Revenue Management and Reservations to maximize guest satisfaction while protecting rate integrity. Cross-Functional Leadership • Collaborate closely with Housekeeping, Engineering, Security, Sales, Catering, and Revenue Management to ensure seamless hotel operations., • Participate in strategic planning, renovation projects, technology initiatives, and operational enhancements., • Support planning and execution for major citywide events, high-profile VIP visits, and peak demand periods. Qualifications • Bachelor’s degree in hospitality management or related field preferred., • Minimum 7-10 years of progressive luxury hotel experience, including senior Front Office leadership positions., • Strong knowledge of Opera PMS and hotel operating systems., • Experience within Forbes Five-Star and AAA Five Diamond environments preferred., • Proven leadership experience in a luxury hotel setting., • Excellent communication, organizational, and problem-solving skills., • Ability to manage multiple priorities in a fast-paced, guest-focused environment. Key Performance Indicators (KPIs) • Forbes Five-Star Audit Results, • AAA Five Diamond Compliance Scores, • American Express FHR Program Compliance, • Guest Satisfaction & NPS Scores, • VIP Guest Experience Scores, • Online Reputation Ratings, • Front Office Labor Productivity & Cost Management, • Employee Engagement & Retention, • Guest Recovery Resolution Metrics, • Room Assignment Accuracy & Arrival Experience Performance

Job DescriptionWho we are: We love what we do and what we do is important! We believe that everyone should leave feeling better this means not just our guests, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole hotel. No-one is more important than anyone else, and unless we are in it together, we can’t create that special experience for our guests. Your mission: Should you choose to accept it… We want someone who thinks outside the box. Our Belief Statement starts with “We love what we do and what we do is important.” Every single teammate in our hotel is valued and we expect our guests to feel the same way. This isn’t a walk in the park, but if you are passionate about people, share our quirky sense of humor, and are able to see beyond the traditional scope of checking in and out, then this just might be the right role for you. We aim to deliver outstanding guest service to our guests and the team by offering timely, efficient, knowledgeable, warm and truly remarkable service. We will listen, record and maintain continuous communication with all departments to monitor completion of all guest requests. All incoming calls will be answered warmly, efficiently and thoroughly so that each guest hangs up the phone feeling better. The Nitty-Gritty: What exactly you will be doing… In helping you understand your role in working for a world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your supervisors/managers not listed below in the constant quest to provide “out of this world” customer service experience for our guests • Learn and retain complete knowledge of front office procedures and comply with all policies and procedures., • Maintain the Virgin “Tone of Voice,” culture & level of standards set forth by the management team., • Maintain complete knowledge of the following at all times., • Hotel features/services, hours of operation., • All room types, numbers, layout, décor, appointments & location., • All room rates, special packages and promotions., • Daily house count and expected arrivals/departures., • Room availability status for any given day., • Scheduled daily group activities., • Use excellent communication skills with guests and staff including verbal, written and body language., • Learn and retain knowledge of all front office technical systems (HMS, EAM, Guestware, GoConcierge, etc)., • Assist and process check-in & check-outs for our guests in accordance with their preference (traditional, kiosk, iPad)., • Process guest accounts by presenting folios to guests when requested, resolving any disputed charges & settling accounts by following accounting procedures., • Adhere to the following cashiering procedures:, • Process allowances, • Make change for guests, • Post charges, • Settle Room accounts, • Run closing reports, • Count bank at end of shift, • Complete designated cashier reports, • Drop Receipts, • Secure Bank, • Maintain a clean, hygienic and organized work environment. Set up work station with necessary supplies., • Obtain an assigned bank and ensure accuracy of contracted monies. Keep bank secure at all times., • Communicate timely and in a responsive manner via digital device., • Manage The Know program to ensure guest profile information is relevant and it is being utilized to dazzle our guests during their stay., • Ensure all guest questions & requests are completed & followed up on while executing fabulous guest service., • Deliver VIP arrival amenities and assist with room inspections for VIP arrivals, • Assist in carrying out the amenity program for VIPs and loyalty programs, • Proactively outreach to upcoming VIP guests and coordinate their stay as a concierge, • Audit incoming reservations and flag a VIP accordingly, • Communicate VIP arrivals with all departments and coordinate key components to ensure guest satisfaction, • Answer phones and assist with lobby greeting as directed by your supervisor, • Assist with guest recovery efforts, • Be creative and think outside the box to create memorable experiences for our guests., • Work well on a team or independently while being accountable for work performed., • Take, record and relay messages accurately, completely and legibly., • Enthusiastically describe details of food dishes and beverages available in all F&B outlets., • Complete all items on the shift checklist., • Adhere to security procedures to ensure our guest’s safety., • Be a team player!, • Highly organized, anticipating needs and over delivering wherever possible., • Must be enthusiastic, passionate and possess a wicked sense of humor! No wallflowers permitted! What qualities are we looking for? You got skills? If you are able to perform the following, then you have definitely come to the right place... • High school or equivalent education required., • Bachelors Degree preferred, • Ability to compute accurate mathematical calculations., • Ability to clearly and pleasantly communicate in English with guests, management/co-workers, both in person and on the telephone., • Proficient MS Word, Excel, and PowerPoint, • Current, legal and unrestricted ability to work in The United States., • Ability to work on nights, weekends and holidays #LI-onsite

Job Description Description: The Director of the Front Office's primary purpose is to ensure the smooth operation of the front desk. To be responsible for directing, coordinating, and monitoring the overall Front Office operation as directed by the Hotel Manager. To direct the Front Office operation without the Hotel Manager. HOTEL VALUES: This description of responsibilities is intended to provide essential guidance to outline a minimum performance standard. While this document describes the general nature and level of work being performed by people assigned to this job, we encourage and expect our team to go above and beyond the minimum standards at all times to show concern and care for the guests, co-workers, and managers. The hotel believes in a culture where team members help each other and work together, with the most important task being to provide exceptional service to guests at all times. As a result, this is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of people in this job. JOB DUTIES: Assist the Hotel Manager in setting up the Front Office training tools, standards and procedures, and training plans as a guideline for the Front Office Operation. To assist the Hotel Manager in supervising, organizing, directing, and coordinating the staff and activities of the Front Office. Assist the Hotel Manager in evaluating Guest satisfaction levels and monitoring trends, with a focus on continuous improvement. Ensure regular and VIP Guests are recognized, and that the Front Office department operates with a sales attitude and promotes the hotel's loyalty scheme. Conduct daily inspections and assist in maintaining proper protocols. Ensure that Front Office Agents perform their daily duties according to required standards. Monitor the appearance, standards, and performance of the Front Office Team Members with an emphasis on training and teamwork. Ensure Team Members know the hotel's products, services, pricing, policies, and the local area. Motivate and celebrate Team members' Success. Maintained procedures for the security of guests, hotel property, and emergency procedures. Analyze, generate reports, and communicate information to employees and appropriate departments. Assist in achieving budgeted revenues and expenses and maximize the room department's profitability. Investigate budget deviations and take immediate corrective action. Authorize accepting credit cards, cash payouts, and refunds in accordance with established procedures. Monitor and control guests’ credit status to ensure payments are collectible and received on time. Perform regular follow-up on pending payments to ensure they are collected. Have Knowledge of hotel property, amenities, area attractions, and transportation. Fulfill the Manager on Duty shifts if required. Provide a professional image at all times through appearance and dress. JOB REQUIREMENTS: PEP experience is a plus. Previous experience in a similar position or at least one year of supervisory experience in a hotel. Scheduling flexibility. Strong organizational and communication skills. Strong computer skills. Excellent interpersonal skills. Ability to effectively multitask and work under pressure. Able to effectively resolve conflict. For applicants working in NYC, the anticipated compensation range for the position is $85k- $90k annually. The annual salary offered to a successful candidate will depend on several factors, including, but not limited to, years of experience in the job and the required industry, education, etc.

Job Description Come work at the beautiful world-class, Elysee NY! The beautiful Elysee is seeking an Engineering Manager for this very busy and highly rated New York City hotel. This position will report directly to the Director of Engineering, Assistant Director of Engineering, and/or General Manager. When you think of hotel companies and opportunities, there are always some that stand out. That is why you landed at Team Crescent and the Elysee NY. We stand out in the hospitality industry because we believe in our people and our culture. Engaged, satisfied, and dedicated associates are the key to our success. We deliver comprehensive benefits and innovative programs to inspire personal and professional development. We are a company that embraces and celebrates diversity, equity, and inclusion. JOB OVERVIEW: Supervise the implementation of all property and equipment preventive maintenance and repairs, monitor life safety systems and utilities and assist in the administration of the department in compliance with all corporate/franchise standards and local, state, and national codes and regulations to protect assets, guests and employees. ESSENTIAL JOB FUNCTIONS: • Train, complete performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate for their team of employees., • Implement and schedule property and equipment preventive maintenance programs in compliance with corporate/franchise standards and local, state and national codes and regulations., • Prioritize service requests; schedule and monitor the service performed to ensure customer satisfaction, safety and convenience., • Test and examine the life safety systems to ensure they are always 100% operational., • Monitor utility consumption to determine the effectiveness of current systems., • Review purchase requests and monitor expenses budget to ensure goals are met/exceeded., • Assist in the administration of the department by preparing and maintaining schedules, logs, records and other documentation to ensure a smooth operation and minimize liabilities., • Comply with attendance rules and be available to work on a regular basis., • Responsible for on-call emergency situations., • Perform any other job-related duties as assigned. SKILLS AND ABILITIES: Must have the ability to communicate in English. Self-starting personality with an even disposition. Can communicate well with guests. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Must be able to recognize potential safety hazards and security problems in the hotel and act upon each accordingly. Be skilled in several areas such as HVAC, electrical, carpentry, drywalling, painting, plumbing, roofing, and landscaping. Must be able to troubleshoot and repair routine mechanical and electrical malfunctions in hotel systems and equipment. Must be willing and able to be responsive to complaints about maintenance. PERFORMANCE STANDARDS: Customer Satisfaction: Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you always remain professional, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day. Work Habits: To maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality, and attendance always. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, can solve routine problems that occur on the job and ask for help whenever you are not sure how to do something. Safety & Security: The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns. NOTE: This description excludes non-essential and marginal functions of the position that are incidental to performance of the fundamental job duties. Moreover, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor. Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, always, an “at will” associate.

Job Description Who we are: We love what we do and what we do is important! We believe that everyone should leave feeling better – this means not just our guests, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole hotel. No-one is more important than anyone else, and unless we are in it together, we can’t create that special experience for our guest. Your mission: Should you decide to accept it… You don’t need to have x-ray vision or know how to fly, but you do need superhuman people skills in order to be successful in this role. Virgin businesses, starting with our illustrious founder, Sir Richard, are a roll up your sleeves kind of place. At Virgin Hotels, we are focused on the teammate experience, whether that is ensuring we have the best talent, focusing on training or just sharing the love at a team event. Above all else, the Front Office Manager will be a culture carrier, working daily to ensure all Virgin Hotel teammates have a great experience at work every single day. At Virgin Hotels, nothing is ever "usual" so not only do you have to be willing to roll up your sleeves and get things done, but you have to be willing to have fun doing it. We want the Virgin Hotels to be considered one of the best places to work in the hospitality industry and we need a Front Office Manager who can help us get there. We want someone who thinks outside the box. Our Belief Statement starts with “We love what we do and what we do is important.” Every single teammate in our hotel is valued and we expect our guests to feel the same way. This isn’t a walk in the park, but if you are passionate about people, share our quirky sense of humor, and are able to see beyond the traditional scope of checking in and out, then this just might be the right role for you. We aim to deliver outstanding guest service to our guests and the team by offering timely, efficient, knowledgeable, warm and truly remarkable service. We achieve that magical environment by assisting our guests with their check-in & check-out process while engaging them with our personalized service. Enthusiastically using our talents to sell our experience to our guests. Greeting each and every guest with an authentic and warm approach. Ensuring you are fully informed of hotel & city events to be a source of information for our guests. Using tact and creativity to handle each guest concern to make sure everyone leaves our hotel feeling better. You will also be required to lead a team, communicate, coordinate and work well with other teammates, managers and guests. Most of all, we want you to have FUN since you will play a huge role in creating that memorable guest experience! The Nitty-Gritty: What exactly you will be doing… In helping you understand your role in working for a world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your supervisors/managers not listed below in the constant quest to provide “out of this world” customer service experience for our guests: • Learn and retain complete knowledge of front office procedures and comply with all policies and procedures., • Be the champion of maintaining the Virgin “Tone of Voice,” culture & level of standards. Teach the Rooms team to also embody the TOV in all guest interactions., • Cultivate a team of personable, genuine and sharp individuals to make up the Rooms department. Hold members accountable to operating standards and the Virgin culture., • Head of Training for the Rooms team. Create weekly training topics and review with staff., • Ensure staff has complete knowledge of the following at all times. Hotel features/services, hours of operation. All room types, numbers, layout, décor, appointments & location. All room rates, special packages and promotions. Daily house count and expected arrivals/departures. Room availability status for any given day. Scheduled daily group activities. • Use excellent communication skills with guests and staff including verbal, written and body language., • Learn and teach knowledge of all front office technical systems (HMS, Guestware, Rapid Response, GoConcierge, etc)., • Assist Rooms team by providing support in the various positions: GSA, Greeter, Bellman, Doorman, Concierge, YES! Agent and Reservations Agent., • Process guest accounts by presenting folios to guests when requested, resolving any disputed charges & settling accounts by following accounting procedures., • Ensure staff adhere to the following cashiering procedures: Process allowances Make change for guests Post charges Settle Room accounts Run closing reports Count bank at end of shift Complete designated cashier reports Drop Receipts Secure Bank • Maintain a clean, hygienic and organized work environment. Set up work station with necessary supplies., • Maintain time edits for Rooms team and coordinate PTO requests with payroll processing., • Manage The Know program to ensure guest profile information is relevant and it is being utilized to dazzle our guests during their stay., • Ensure all guest questions & requests are completed & followed up on while executing fabulous guest service., • Be creative and think outside the box to create memorable experiences for our guests., • Work well on a team or independently while being accountable for work performed., • Take, record and relay messages accurately, completely and legibly., • Enthusiastically describe details of food dishes and beverages available in all F&B outlets., • Ensure Rooms team are completing job specific checklists daily and thoroughly for their respective positions., • Adhere to security procedures to ensure our guest’s safety., • Be a team player!, • Highly organized, anticipating needs and over delivering wherever possible., • Must be enthusiastic, passionate and possess a wicked sense of humor! No wallflowers permitted! What qualities are we looking for? You got skills? If you are able to perform the following, then you have come to the right place… • Stand for periods of 8-10 hours, • Input and access data in various computer systems, • Understand guest inquiries and provide clear, concise responses, • Work with others like a rock star, while constantly advocating for your guests, • Communicate clearly in verbal and written English, • Work cohesively with other departments and co-workers as part of a team, • Focus attention on details, • Maintain confidentiality of all guests and hotel information, • Maintain a neat, clean and well-groomed appearance per hotel standards, • Bend, squat and stretch in areas of limited space to perform cleaning, organization and other duties, • Adhere to hotel policies including but not limited to attendance, safety, behavior Background must-have: • Current, legal and unrestricted ability to work in the United States., • High school or equivalent education required., • Minimum of two years of Front Office supervisory experience., • Ability to compute accurate mathematical calculations., • Ability to clearly and pleasantly communicate in English with guests, management/co-workers, both in person and on the telephone., • Proficient computer knowledge. #LI-onsite

Job Description JOB TITLE: Chief Engineer REPORTS TO: General Manager SUPERVISES DIRECTLY: Maintenance Associates Purpose for the Position: To maintain and supervise the maintenance operations for the Hotel, i.e., refrigeration, heating, plumbing, heating and cooling plant operations, energy controls and efficiency, etc., maintaining standards as required. Essential Responsibilities: • Provides professional and courteous guest service at all times., • Supervises maintenance operations for center, including but not limited to refrigeration, heating, plumbing, water treatment, preventative maintenance, Hotel front and back of house spaces, A/C units, ice machines, lighting, kitchen equipment, emergency generators, water softeners, switch rooms, roof exhausts, electrical substations, fire and life safety systems, and other systems and equipment owned, leased or managed by the Hotel., • Monitors electric, gas, oil and water consumption on a prescribed basis., • Ensures that all purchased services, electrical, plumbing, cleaning etc. are performed in a manner that exceeds exhibitor and client expectations., • Supervises assigned associates: hiring, terminations, performance evaluations and development., • Ensures all projects are completed according to specifications and are completed on time., • Works closely with Housekeeping/Environmental Services to ensure coordination of activities., • Coordinates with Security to maintain key inventory for all locks., • Trains center staff in emergency procedures., • Aids and instructs craftsmen in scheduling work, ordering material and completing assignments by a specified date., • Meets with architects to discuss blueprints, contacts contractors to submit bids for new projects, and meets with construction supervisors to discuss difference phases of work., • Obtains bids and contracts for all items placed under a maintenance agreement as well as landscaping and snow removal contracts., • Develops and maintains an ongoing maintenance program for guestrooms, meeting rooms, public space back of the house spaces, kitchens and all Hotel equipment., • Performs inventory and purchasing duties as required., • Develops department budget., • Maintains cleanliness of grounds and attractiveness of landscaping., • Ensures cleanliness and orderliness of all work space and storage areas., • Acts as Administrator on Duty as required., • Conducts monthly department meetings., • Attends weekly staff meetings., • Complete projects as determined by the General Manager. To do this kind of work, you must be able to: • Understand the technologies required in the work you are directly., • Plan and direct the work of others, either directly or through lower level supervisors., • Work with a variety of situations., • Solve problems using facts and personal judgment., • React quickly in emergency situations and make decisions that may involve a great amount of money or the safety of others., • Work with different kinds of people., • Be available on nights, weekends and holidays. Physical Demands: Lifting 50 lbs. maximum with frequent lifting and/or carrying of objects weighing up to 25 lbs. Requires walking or standing to a significant degree, reaching, handling, feeling, talking, hearing, seeing. Environmental Conditions: Both: Inside and outside: A job is considered “both” if the activities occur inside or outside in approximately equal amounts, approximately 75% or more of the time inside. Noise and Vibration: Sufficient noise, either constant or intermittent, to cause marked distraction or possible injury to the sense of hearing, and/or sufficient vibration (production of an oscillating movement or strain on the body or its extremities from repeated motion or shock) to cause bodily harm if endured day after day. Temperature Changes: Variations in temperature which are sufficiently marked and abrupt to cause noticeable bodily reactions. Math Skills: Requires mathematical development sufficient to be able to: Compute ratio and proportion and percentages. Calculate surface, volumes, weight and measures. Language Skills: Must have developed language skills to the point to be able to: Read instructions, safety rules, etc. Write reports with proper format, punctuation, spelling and grammar, using all parts of speech. Speak with poise, voice control and confidence using correct English and well-modulated voice. Relationships to Data, People and Things: Data: Coordinating: Determining time, place, and sequence of operations or action to be taken on the basis of analysis of data; executing determination and/or reporting on events. People: Supervising: Determining or interpreting work procedures for a group of workers, assigning specific duties to them, maintaining harmonious relations among them and promoting efficiency. A variety of responsibilities is involved in this function. Things: Handling: Using body members, hand tools, and/or special devices to work, move, or carry objects or materials. Specific Vocational Preparation: Specific Vocational Preparation includes an occupationally significant combination of: vocational education, apprentice training, in-plant training, on-the-job training, or essential experience in less responsible jobs which lead to the higher job or serving in other jobs. Over 2 years up to and including 4 years. This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.

Job Description Loews Regency New York Hotel offers careers in a luxury Park Avenue setting on the Upper East Side. Team members support iconic Art Deco style, personalized service and a refined guest experience shaped by more than 60 years of hospitality expertise. Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: • Competitive health & wellness benefits, 401(k) & company match, • Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement, • Training & Development opportunities, career growth, • Tuition Reimbursement, • Pet Insurance, • Team Member Hotel Rates, other discounts, perks and more What We're Looking For: A proactive and detail-oriented Engineering Manager who will partner with the Director of Engineering to maintain guest rooms and guest floors to four-diamond standards. In this leadership role, you'll supervise daily operations, manage preventive maintenance programs, and ensure timely completion of maintenance tasks. From inspecting work for quality and coordinating training programs to supporting staffing and ADA compliance, you'll play a key role in delivering exceptional guest experiences and operational excellence. If you thrive in a fast-paced environment, enjoy mentoring teams, and take pride in maintaining high standards, this is your opportunity to make a meaningful impact. Who You Are: Hands-On Leader: You have proven experience leading and motivating teams to achieve operational goals Detail-Oriented Professional: You ensure accuracy and quality in inspections, maintenance, and daily operations Problem Solver: You approach challenges with confidence and implement effective solutions quickly Adaptable and Decisive: You excel at multitasking and making sound decisions under pressure Clear Communicator: You maintain professional communication with team members and other departments to ensure seamless operations Veterans and military spouses are encouraged to apply What You'll Do: Supervise daily maintenance operations and assign work to engineering staff Review and inspect completed work orders to ensure accuracy and quality Address and resolve maintenance-related guest concerns in collaboration with department heads Oversee and ensure completion of all preventive maintenance tasks to hotel standards Assist engineers with diagnosing and troubleshooting equipment malfunctions Coordinate training programs to enhance team skills and performance Maintain cleanliness and safety standards in maintenance shops and work areas Manage inventory for guestroom parts, tools, and maintenance supplies Conduct periodic inspections of guestrooms to ensure compliance with quality standards Support ADA compliance efforts in guest rooms and public spaces Administer key control, tool control, and credit card control procedures Collaborate with Security on repairs and maintenance of electronic locking systems Attend hotel meetings and stay informed about property-wide events and operational updates Foster teamwork by promoting a collaborative, service-oriented work environment Ensure adherence to OSHA regulations, safety procedures, and hotel policies Regular attendance in conformance with standards May be required to work varying schedules to reflect business needs Required to attend all mandatory training sessions and meetings Perform other duties as assigned Your Qualifications Include: 3 to 5 years of experience in an engineering supervisory role within a hospitality environment. Post-secondary education in Engineering, Facilities Management, or a related technical discipline High school diploma or equivalent Proven experience in overseeing maintenance operations, preventive maintenance, and system inspections. Previous experience with leadership, training, and employee performance management Hands-on experience with electrical, plumbing, HVAC, refrigeration, and life safety systems Familiarity with HotSoS or other computer-based maintenance management systems Strong leadership, management, and organizational skills Excellent problem-solving and decision-making abilities under pressure Proficient in reading and interpreting architectural drawings and blueprints Knowledge of OSHA regulations and equipment maintenance standards Effective communication and interpersonal skills Familiarity with energy management and system diagnostics Ability to stand, walk, reach, work on ladders, and lift/pull/push 50 plus pounds regularly throughout the shift Flexibility to work on varying shifts, including nights, weekends, and holidays, as needed Who You'll Supervise: Engineering Department Salary range for this position, based on experience, is $68,000.00 to $85,000.00. Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

Job Description Executive Protection Specialists may be assigned individually or as part of a larger protection detail depending on the client and assignment. Responsibilities may include: • Provide discreet executive and personal protection for clients during business, leisure, and social activities, • Serve as a protective/security driver when required, • Accompany clients on domestic and international travel, • Conduct advance work for hotels, residences, restaurants, airports, venues, meetings, and events, • Plan secure and efficient transportation routes and alternate routes, • Coordinate arrivals and departures with drivers, aviation personnel, hotel teams, concierge staff, and other security professionals, • Maintain situational awareness while remaining unobtrusive in luxury, corporate, and social environments, • Identify potential security concerns and proactively mitigate risks, • Assist with airport movements, luggage, vehicles, and other reasonable logistical needs when appropriate, • Maintain strict confidentiality regarding clients, destinations, residences, itineraries, and activities, • Adapt quickly to changing schedules and last-minute travel requirements, • Work professionally alongside household staff, personal assistants, chauffeurs, hotel personnel, and other members of a client's team What We Are Looking For Ideal candidates will have professional experience in one or more of the following: • Executive Protection, • Close Protection, • Diplomatic or Dignitary Protection, • Corporate Security, • Military or Special Operations, • Federal, State, or Local Law Enforcement, • Protective Intelligence, • Security / Protective Driving Prior experience protecting high-net-worth or high-profile individuals, executives, families, celebrities, diplomats, or dignitaries is highly preferred. Requirements Candidates should: • Possess a valid driver's license and excellent driving record, • Be comfortable operating luxury vehicles and SUVs, • Be willing and able to travel domestically and internationally, • Possess a valid passport and ability to travel internationally without significant restrictions, • Maintain a professional, polished appearance, • Demonstrate exceptional discretion and confidentiality, • Have excellent situational awareness and judgment, • Remain calm and professional under pressure, • Communicate clearly and professionally with clients and staff, • Be comfortable working irregular schedules, including evenings, weekends, holidays, and extended travel assignments, • Successfully complete applicable background and credential verification Current CPR/AED/First Aid certification and recognized executive protection or protective-driving training are strongly preferred. Any armed assignments will require all licenses, permits, qualifications, and authorizations applicable to the assignment and jurisdiction. The Bespoke Standard We are specifically seeking professionals who understand that excellent executive protection is often quiet and unobtrusive. Our clients may be staying at five-star hotels, attending private dinners, traveling aboard private or commercial aircraft, visiting residences, or attending high-profile events. The ideal candidate understands how to provide a strong protective presence without disrupting the client's experience. Professional etiquette and service matter. Candidates should be comfortable opening doors, assisting with luggage when appropriate, communicating with hotel and household staff, and anticipating logistical needs while maintaining their primary security responsibilities. Discretion is mandatory. Client identities, photographs, itineraries, residences, conversations, and assignments are confidential and may not be discussed or shared on social media. Preferred Qualifications Preference may be given to candidates with: • Established Executive Protection training, • Protective/Evasive Driving training, • Military or law-enforcement background, • EMT, Paramedic, TCCC/TECC, or advanced medical training, • International protection experience, • Experience with private aviation and FBO operations, • Experience working with luxury hotels and private residences, • Experience coordinating with local law enforcement or government security teams, • Additional language capabilities, • Valid security/protection licenses where applicable\nCompany Description Bespoke Services is a private concierge, travel, and lifestyle management company serving a select clientele with highly personalized services in the United States and internationally. We are expanding our network of experienced Executive Protection Specialists who can provide discreet personal protection, secure transportation, and travel support for private clients, executives, families, and VIP guests. This is a client-facing position where professionalism, discretion, presentation, judgment, and service are equally as important as security experience. Bespoke Services is a private concierge, travel, and lifestyle management company serving a select clientele with highly personalized services in the United States and internationally.\n\nWe are expanding our network of experienced Executive Protection Specialists who can provide discreet personal protection, secure transportation, and travel support for private clients, executives, families, and VIP guests.\n\nThis is a client-facing position where professionalism, discretion, presentation, judgment, and service are equally as important as security experience.

Job Description JOB TITLE: Maintenance Engineer REPORTS TO: Chief Engineer Purpose for the Position: To maintain the Hotel areas and all Hotel assets to an acceptable quality standard. Essential Responsibilities: • Provides professional and courteous service at all times., • Assists Chief Engineer with all maintenance and preventative maintenance to include: refrigeration, heating, plumbing, water treatment, preventative maintenance, convention center front and back of house spaces, A/C units, ice machines, lighting, kitchen equipment, emergency generators, water softeners, switch rooms, roof exhausts, electrical substations, etc., • Monitors electric, gas and water consumption., • Ensures all projects are completed according to specifications and are completed on time., • Understands and practices all lock out-tag out procedures in accordance with OSHA standards., • Perform all guestroom and public area preventive maintenance services as outlined for your hotel., • Performs maintenance checks of equipment and logs properly., • Reports all safety and security concerns to the Chief Engineer or the Manager on Duty immediately., • Ensures all key inventories are secure., • Responds to all emergency situations prepared to assist., • Participates in ongoing maintenance programs for event space, public space, kitchens and all convention center equipment., • Performs inventory duties as required., • Maintains cleanliness of grounds and attractiveness of landscaping., • Ensures cleanliness and orderliness of all work space and storage areas., • Attends monthly staff meetings., • Complete projects as determined by the Chief Engineer. To do this kind of work, you must be able to: • Understand the technologies required in the work you are directly., • Work with a variety of situations., • Solve problems using facts and personal judgment., • React quickly in emergency situations and make decisions that may involve a great amount of money or the safety of others., • Work with different kinds of people., • Change easily and frequently from one activity to another., • Be available on nights, weekends, and holidays. Physical Demands: Lifting 50 lbs. maximum with frequent lifting and/or carrying of objects weighing up to 25 lbs. Requires walking or standing to a significant degree, reaching, handling, feeling, talking, hearing, seeing. Environmental Conditions: Both: Inside and outside: A job is considered “both” if the activities occur inside or outside in approximately equal amounts approximately 75% or more of the time inside. Noise and Vibration: Sufficient noise, either constant or intermittent, to cause marked distraction or possible injury to the sense of hearing, and/or sufficient vibration (production of an oscillating movement or strain on the body or its extremities from repeated motion or shock) to cause bodily harm if endured day after day. Temperature Changes: Variations in temperature which are sufficiently marked and abrupt to cause noticeable bodily reactions. Math Skills: Requires mathematical development sufficient to be able to: Compute ratio and proportion and percentages. Calculate surface, volumes, weight and measures. Language Skills: Must have developed language skills to the point to be able to: Read instructions, safety rules, etc. Speak with poise, voice control and confidence using correct English and well-modulated voice. Relationships to Data, People and Things: Data: Compiling: Gathering, collating or classifying information about data, people or things. Reporting and/or carrying out a prescribed action in relation to the information is frequently involved. People: Speaking-Signaling: Talking with and/or signaling people to convey or exchange information, including giving assignments and/or directions to helpers or assistants. Things: Handling: Using body members, hand tools, and/or special devices to work, move, or carry objects or materials. Specific Vocational Preparation: Specific Vocational Preparation includes an occupationally significant combination of: vocational education, apprentice training, in-plant training, on-the-job training, or essential experience in less responsible jobs which lead to the higher job or serving in other jobs. Over 3 months up to and including 6 months.

Job Description The NoMo SoHo Hotel is known for its panoramic view of the Manhattan skyline, modern guest rooms, local art displays, and a unique dining and beverage experience in our NoMo SoHo Kitchen. The NoMo SoHo Kitchen has a very popular weekend brunch and a handcrafted cocktail program. We are looking for a dedicated, enthusiastic, people-oriented Servers to join our F&B team. This unique restaurant offers a picturesque, greenhouse setting, and serves up a seasonal, expertly curated American menu with global influences. JOB OVERVIEW: Greet and serve the guests according to standards. ESSENTIAL JOB FUNCTIONS: Here is what you will be doing: • Taking and serving guest orders promptly and according to service standards set by the company., • Performing all necessary set-up side work as assigned., • Answering guest questions about the menu., • Ensuring guests with food allergies or special requests are communicated to the culinary team., • Operating the electronic cash register/P.O.S. system (where applicable)., • Checking food after serving it to the guest to ensure that appearance, temperature, and portions are correct. Minimum Qualifications: • A minimum of 6 months of experience serving food in a restaurant, • Food Handler Certification, • Excellent communication skills,, • Ability to work independently with minimal supervision, • A positive attitude towards providing exceptional guest service. Preferred Qualifications: • Tips or ServSafe Training, • Ability to work in a fast-paced environment., • A passion for our hospitality and guest service., • Team Player: Works well as a member of a group., • Desire to work in a busy restaurant with a bar. Do we have your attention? We are a team of hospitality professionals deeply connected to and proud of the exceptional experiences we provide for our guests. We understand what it takes to be a part of something great. Our goal is to create an environment where associates at all levels feel respected for their differences, just like the guests and owners we serve. Crescent Hotels & Resorts is committed to providing you with: • Competitive wages, • An exceptional benefit plan for eligible associates & their family, • 401K matching program for eligible associates, • Discounts with our Crescent managed properties in the US & Canada At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities REQUIRED SKILLS AND ABILITIES: Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co-workers with their job duties and be a team player. Must be able to withstand prolonged periods of standing and/or walking. Ability to lift at least 30 lbs. PERFORMANCE STANDARDS Customer Satisfaction: Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day. Work Habits: In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something. Safety & Security: The safety and security of our guests and associates is of utmost importance to Crescent Hotels & Resorts. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns. NOTE: This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor. Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate. The pay rate $13.00 per hour + tips

Job Description The NoMo SoHo Hotel is known for its panoramic view of the Manhattan skyline, modern guest rooms, local art displays, and a unique dining and beverage experience in our NoMo SoHo Kitchen. The NoMo SoHo Kitchen has a very popular weekend brunch and a handcrafted cocktail program. We are looking for a dedicated, enthusiastic, people-oriented Part-time Server to join our F&B team. This unique restaurant offers a picturesque, greenhouse setting, and serves up a seasonal, expertly curated American menu with global influences. JOB OVERVIEW: Greet and serve the guests according to standards. ESSENTIAL JOB FUNCTIONS: Here is what you will be doing: • Taking and serving guest orders promptly and according to service standards set by the company., • Performing all necessary set-up side work as assigned., • Answering guest questions about the menu., • Ensuring guests with food allergies or special requests are communicated to the culinary team., • Operating the electronic cash register/P.O.S. system (where applicable)., • Checking food after serving it to the guest to ensure that appearance, temperature, and portions are correct. Minimum Qualifications: • A minimum of 6 months of experience serving food in a restaurant, • Food Handler Certification, • Excellent communication skills,, • Ability to work independently with minimal supervision, • A positive attitude towards providing exceptional guest service. Preferred Qualifications: • Tips or ServSafe Training, • Ability to work in a fast-paced environment., • A passion for our hospitality and guest service., • Team Player: Works well as a member of a group., • Desire to work in a busy restaurant with a bar. Do we have your attention? We are a team of hospitality professionals deeply connected to and proud of the exceptional experiences we provide for our guests. We understand what it takes to be a part of something great. Our goal is to create an environment where associates at all levels feel respected for their differences, just like the guests and owners we serve. Crescent Hotels & Resorts is committed to providing you with: • Competitive wages, • An exceptional benefit plan for eligible associates & their family, • 401K matching program for eligible associates, • Discounts with our Crescent managed properties in the US & Canada At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities REQUIRED SKILLS AND ABILITIES: Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co-workers with their job duties and be a team player. Must be able to withstand prolonged periods of standing and/or walking. Ability to lift at least 30 lbs. PERFORMANCE STANDARDS Customer Satisfaction: Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day. Work Habits: In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something. Safety & Security: The safety and security of our guests and associates is of utmost importance to Crescent Hotels & Resorts. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns. NOTE: This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor. Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate. The pay rate $13.00 per hour + tip

Job Description JOB OVERVIEW: Greet and serve the guests according to standards. ESSENTIAL JOB FUNCTIONS: 1. Take and serve guest orders promptly and according to service manual., 2. Do all necessary set-up sidework as assigned., 3. Answer any guest questions about the menu., 4. Operate the electronic cash register/P.O.S. system (where applicable)., 5. Check food after serving it to guest to ascertain that appearance, temperature and portions are correct., 6. Perform any other job related duties as assigned. REQUIRED SKILLS AND ABILITIES: Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co-workers with their job duties and be a team player. Must be able to withstand prolonged periods of standing and/or walking. Ability to lift at least 30 lbs. PERFORMANCE STANDARDS Customer Satisfaction: Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day. Work Habits: In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something. Safety & Security: The safety and security of our guests and associates is of utmost importance to Crescent Hotels & Resorts. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns. NOTE: This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor. Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.

Job Description Well established NYC based firm with an extensive track record of success in the development and acquisition of office, residential, retail and hotel properties has an immediate need for a Non-Union Commercial Building Superintendent with at least 5 years of experience with thorough knowledge of building systems & equipment/procedures, strong staff supervision & administration skill as well as troubleshooting and analytical skills. General Shift Time: M – F 8AM-5PM Super should be well-rounded in all mechanical systems, specifically: • water cooled VRF system with DOAS, • cooling towers/generators. MUST HOLD LOW PRESSURE BOILER CERTIFICATION Must be proactive and have experience in building management principals with the ability to direct & supervise staff, inspect the building/building systems, and recognize & address issues before they arise as well as interact with tenant/management in a professional manner at all times. Ability to adapt and perform in a fast-paced environment, quickly and thoroughly become familiar with all entire building, building systems, and protocols. Enforce and uphold all building protocols, rules, and regulations. Perform all duties in a professional workmanlike manner. Able to work under minimal supervision & directly with supervisors. Ability to review and interpret work orders, operating instructions, diagrams, building plans, and mechanical equipment drawings. Experience with building systems including HVAC systems, fire protection systems, security/access systems, elevators, BMS, work order systems, etc. Experienced performing all handyman skills such as, but not limited to plumbing, electrical, HVAC systems, lighting, carpentry, drywall, plastering, door/lock repair, etc. Available to respond to emergencies on a 24/7 basis. Flexibility a must for evenings, weekends, holidays, unscheduled shifts, and special assignments as determined by the needs of the business. Must have excellent verbal, written communication skills and basic computer skills Strong work ethic, reliable, punctual and dependable Hourly Pay Rate: $43/hr Pay rate with FLSD Certification: $45/hr Full Time with benefits including: · Medical · Dental · 401K · Transit check · Paid Time Off Please submit resume with cover letter. High School Diploma/GED required. Applicant must pass a drug screening. Job Type: Full-time Pay: From $43-$45 per hour Powered by JazzHR J7vi0R9y2w

Job Description Lobby Concierge / Front Desk Associate (All Shifts) Brodsky Organization – Luxury Residential New York, NY Position Overview The Brodsky Organization is seeking experienced, highly polished Lobby Staff to join our team at one of our premier luxury high-rise residential properties in New York City. The Lobby Staff Member is the first point of contact for residents and visitors. The ideal candidate delivers exceptional service, anticipates resident needs, and maintains a professional presence at all times. This position requires prior experience in luxury residential or hospitality environments. Key Responsibilities • Provide a warm, professional welcome to residents, guests, and vendors, ensuring a seamless arrival experience., • Manage front desk operations, including phones, inquiries, and resident requests., • Monitor lobby activity, visitor access, and maintain accurate logs in accordance with building security procedures., • Opening the door for residents and guests and assisting with packages or luggage., • Receive, log, and distribute packages., • Enforce house rules and support management with resident and vendor matters, • Respond to and resolve resident concerns promptly and professionally. Qualifications • Experience in luxury residential, hotel, or high-end hospitality environments required, • Exceptional customer service and interpersonal skills with a polished, professional demeanor, • Experience with Microsoft Office and BuildingLink or similar property management systems preferred, • Flexible availability to workday, evening, and overnight shifts, including weekends and holidays. Compensation • $22.00 - $30.77 per hour, commensurate with experience and 32BJ wage rates Benefits as offered by 32BJ Ideal Candidate • Experienced in Luxury Residential coop/Condo lobby operations, • Polished and service-focused with strong attention to detail, • Proactive and intuitive—anticipates needs before they are asked, • Reliable, discreet, and highly professional, • Committed to delivering a consistently exceptional resident experience

Job Description Pay: $25.00 - $28.00 per hour Job description: Job Details: We are seeking a detail-oriented and proactive Night Auditor to join our team. As the Night Auditor, you will be responsible for overseeing the nightly operations of the hotel, ensuring accurate financial reporting, and providing exceptional customer service to our guests during the overnight shift. Key Responsibilities: • Financial Reconciliation: Perform daily financial audits, including balancing revenue and accounts, verifying all transactions, and preparing financial reports for management., • Guest Services: Provide excellent customer service to guests, addressing inquiries, resolving issues, and assisting with check-ins and check-outs., • Record Keeping: Maintain accurate records of guest accounts, room availability, and financial transactions in accordance with hotel policies., • Night Operations Management: Monitor security and safety protocols, ensuring a safe environment for guests and staff during overnight hours., • Communication: Relay pertinent information to management and other departments, including any guest feedback or operational issues., • Inventory Management: Conduct inventory checks and manage supplies to ensure proper stock levels are maintained., • Assist with Administrative Tasks: Help with administrative duties as required, including data entry and filing. Qualifications: • High school diploma or equivalent; a degree in hospitality or related field is a plus., • Previous experience in a hotel front desk or accounting role preferred., • Strong numerical skills and attention to detail., • Excellent communication and interpersonal skills., • Proficiency in hotel management software and Microsoft Office., • Ability to work independently and handle multiple tasks in a fast-paced environment., • Flexibility to work overnight shifts, weekends, and holidays as needed. Job Type: Full-time Benefits: • 401(k), • Dental insurance, • Health insurance, • Paid time off, • Vision insurance Work Location: In person

Job Description The iconic Elysee New York is preparing to enter an exciting new chapter as an intimate luxury boutique hotel. Located in the heart of Midtown Manhattan, steps from Madison Avenue and Fifth Avenue, Elysee New York combines the elegance of a historic New York residence with the warmth, individuality, and cultural spirit of a European grand hotel. Thoughtfully reimagined for today’s luxury traveler, the hotel delivers a highly personalized experience defined by authentic hospitality, understated sophistication, emotional connection, and exceptional attention to detail. Elysee New York is proudly managed by Crescent Hotels & Resorts while maintaining its own distinct luxury positioning, service philosophy, and guest experience standards. JOB OVERVIEW: KEY RESPONSIBILITIES: • Assist in managing the daily operations of the Housekeeping Department., • Supervise, train, coach, and motivate housekeeping team members., • Inspect guest rooms, public areas, and back-of-house spaces to ensure quality standards are met., • Monitor staffing levels and assist with scheduling to meet operational needs., • Ensure compliance with safety, sanitation, and brand standards., • Coordinate with Front Office, Engineering, and other departments to address guest and operational needs., • Manage linen, guest supplies, and housekeeping inventory., • Resolve guest concerns promptly and professionally.QUALIFICATIONS:, • Previous housekeeping supervisory experience in a hotel environment., • Strong leadership, communication, and organizational skills., • Ability to work flexible schedules, including weekends and holidays., • Knowledge of housekeeping operations, safety practices, and quality standards., • Proficiency in hotel property management and housekeeping systems preferred. This position plays a critical role in maintaining the hotel's luxury standards, ensuring a safe environment for guests and team members, and supporting the successful operation of Hotel Elysée New York. PERFORMANCE STANDARDS: Customer Satisfaction: Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you always remain professional, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day. Work Habits: To maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality, and attendance always. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, can solve routine problems that occur on the job and ask for help whenever you are not sure how to do something. Safety & Security: The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns. NOTE: This description excludes non-essential and marginal functions of the position that are incidental to performance of the fundamental job duties. Moreover, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor. Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, always, an “at will” associate.

Job Description Room Attendant Location : Best Western Mill River Manor 73 Sunrise Highway | Rockville Centre, NY | 11570 Pay Rate: $19/hr SUMMARY: The Room Attendant plays a vital role in shaping the guest experience by ensuring every guestroom is clean, comfortable, and presented to the highest standard of hospitality. As one of the few associates who enters every guestroom each day, the Room Attendant is both a caretaker of the property and a frontline ambassador of hospitality — often the only hotel associate a guest encounters during their stay outside of the front desk. We are looking for a detail-oriented, reliable individual who takes pride in delivering a spotless, welcoming environment for every guest. RESPONSIBILITIES: Guestroom Cleaning & Servicing • Clean and service guestrooms and suites according to established hotel and brand standards, including departure cleans, stay-overs, and turndown service as applicable., • Make beds, change and properly fold linens, and replace towels according to hotel standards., • Dust, vacuum, sweep, and mop all guestroom surfaces and floors; clean windows, mirrors, and glass surfaces to a streak-free finish., • Clean and sanitize bathrooms, including tubs, showers, toilets, sinks, and tile, in accordance with hotel cleanliness protocols., • Restock guestroom amenities, toiletries, glassware, coffee/tea service, and other in-room supplies to par levels., • Inspect guestrooms for damage, missing items, or maintenance issues; report findings promptly to a supervisor., • Know how to clean guest rooms to standards consistent with brand and M&R Hospitality Management expectations., • Properly arrange furniture, fixtures, and decorative items to standard room presentation upon completion of cleaning. Cart, Supply & Linen Management • Stock and organize housekeeping cart at the start of each shift with the appropriate linens, amenities, and cleaning supplies., • Maintain a clean, organized, and safe housekeeping cart and storage closet throughout the shift., • Properly handle, sort, and transport soiled linens to designated laundry areas; retrieve clean linen supplies as needed., • Use cleaning chemicals and equipment safely and in accordance with manufacturer instructions and hotel safety protocols., • Report low supply levels or equipment malfunctions to the Housekeeping Manager. Guest Interaction & Service • Provide the highest quality of service to guests at all times; promptly and courteously respond to any guest requests encountered while servicing rooms or common areas., • Greet guests warmly and professionally when encountered in hallways, guestrooms, or common areas., • Handle guest requests for additional amenities, linens, or room items promptly and follow up to ensure satisfaction., • Pass on guest lost and found inquiries and items to management or supervisors per established procedures., • Inform management immediately of any guest complaints, unusual activity, or service concerns observed while on shift. Communication & Coordination • Accurately update room status (clean, dirty, inspected, out of order) per hotel procedures to support accurate Front Desk reporting., • Communicate with the Housekeeping Manager by logging pertinent information as required., • Keep Maintenance informed of all maintenance needs identified in guestrooms or corridors., • Notify management or security immediately of any safety hazards, suspicious activity, or emergency situations. Safety, Security & Standards • Maintain thorough knowledge of hotel emergency and security procedures; practice safety standards at all times., • Follow all key control procedures; never prop open guestroom doors or leave keys unattended., • Keep all assigned work areas, corridors, and back-of-house spaces clean, organized, and free of safety hazards., • Wear the proper uniform at all times in accordance with M&R Standards of Appearance., • Follow all rules as outlined in the M&R Employee Handbook., • Be able to move luggage, linens, or supply packages weighing up to 40 lbs., • Perform other duties as assigned by management, consistent with the capabilities of this role. Qualification • High school diploma or GED preferred., • Prior housekeeping, cleaning, or hospitality experience preferred but not required; training provided., • Experience in a hotel environment is a plus., • Strong attention to detail and pride in producing consistently high-quality, presentable guestrooms., • Ability to work efficiently and independently with minimal supervision while meeting daily room quotas., • Physical stamina to perform repetitive cleaning tasks throughout an entire shift., • Basic understanding of cleaning chemicals, equipment, and safety procedures., • Courteous, professional demeanor when interacting with guests and fellow associates., • Ability to follow detailed instructions and established cleaning checklists consistently. M&R Hotel Management is committed to equal employment opportunity. Qualified individuals must be able to perform the essential functions of the position, with or without reasonable accommodation. Associates or applicants who require a reasonable accommodation should contact the People & Culture Department. M&R Hotel Management participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Job Description Position Overview: The Houseperson provides support between laundry, guest-room, and maintain public area for cleanliness, and appearance. This position transports clean/dirty linen and supplies, disposes of trash, cleans all hard/textile surfaces and restrooms within public space, responds to guest room requests. Essential Duties & Responsibilities: • Willingness to accept the most effective role, • Restock inventory of stockrooms, as needed, • Supports Room Attendants in stripping soiled linens, towels, and removing trash from guest-rooms, • Collects soiled linen from vacant/dirty guest-rooms and transports to laundry room, • Distributes clean bath and bed linen from laundry to storerooms, • Delivers items to guest-rooms upon request by guest, • Picks up and returns to storage any previously used guest request items found in guestrooms or corridors (i.e. crib, rollaway), • Cleans guest rooms and guest areas; including but not limited to – making beds, dusting, vacuuming, cleaning bathrooms, cleaning windows and mirrors, and replacing supplies, • Communicates with Supervisor for any special duties, or requests, • Maintains a safe, secure, and healthy work environment by following standards and procedures; complying with security regulations, • Follows procedures concerning protection against blood borne pathogens, • Utilizes chemicals according to directions and familiarizes self with all MSDS, • Other duties as specified by the Housekeeping Supervisor on an "as need" basis If there is no Public Space person in the hotel, House Person is also responsible for the following: • Maintains and cleans public areas and public restrooms, • Ensures internal windows and doorways are free of fingerprints and smudges, • Ensures that furniture and hard surfaces of public space are clean and organized, • Public space floors are free of debris, • Reports any carpet spots/spills to supervisor, • Empties all waste receptacles in public spaces Qualifications: • Familiar with Housekeeping; including sanitation, laundry operation, and guest service, • Lift up to thirty (30) pounds, unassisted, • Bending, stretching, standing, walking and use of stairs for duration of shift, • Exposure to chemicals

Job DescriptionHotel Housekeeper Job DescriptionJob Summary We are seeking a reliable and detail-oriented Hotel Housekeeper to maintain clean, comfortable, and welcoming guest rooms and public areas. The successful candidate will follow hotel cleanliness, safety, and service standards while completing assigned rooms efficiently and responding professionally to guest needs. Key Responsibilities • Clean and sanitize guest rooms, bathrooms, corridors, and assigned public areas., • Make beds, change linens, replace towels, and replenish toiletries and other amenities., • Dust furniture, vacuum carpets, mop floors, polish surfaces, and remove waste., • Inspect rooms to ensure they meet the hotel's cleanliness and presentation standards., • Stock, organize, and maintain housekeeping carts, supplies, and cleaning equipment., • Use cleaning products, chemicals, and equipment safely and according to instructions., • Report damage, missing items, safety hazards, and maintenance issues promptly., • Update room status and complete cleaning checklists accurately., • Respond courteously and promptly to reasonable guest requests., • Protect guest privacy, belongings, keys, and confidential information., • Assist with laundry, deep cleaning, and other housekeeping duties when required., • Follow all hotel health, safety, security, and infection-control procedures.Qualifications and Skills, • Previous housekeeping, cleaning, or hospitality experience is preferred but not always required., • Strong attention to detail and commitment to high cleanliness standards., • Ability to follow instructions and complete assigned rooms within required timeframes., • Good organization, time-management, and communication skills., • Dependable, honest, punctual, and able to work independently or as part of a team., • Professional and courteous when interacting with guests and colleagues., • Basic knowledge of cleaning methods, equipment, and chemical safety is an advantage., • Flexibility to work mornings, evenings, weekends, and holidays as scheduled.Physical Requirements, • Ability to stand and walk for most of the shift., • Ability to bend, kneel, reach, push, pull, and perform repetitive movements., • Ability to lift and carry linens, supplies, equipment, and other moderately heavy items., • Ability to work in a physically demanding, fast-paced environment.Education A high school diploma or equivalent is preferred. Relevant housekeeping, sanitation, or workplace-safety training is an advantage. Working Conditions This position involves regular use of cleaning chemicals and equipment. Employees must wear the required uniform and protective equipment and comply with all hotel safety procedures. Performance Expectations The Hotel Housekeeper is expected to maintain consistent cleanliness, complete assignments efficiently, protect guest privacy, minimize waste, and contribute to a positive guest experience.

Job Description Are you passionate about providing exceptional customer experiences in a luxury setting? Firmdale Hotels invites you to become a key player in our highly successful team at the Warren Street Hotel where elegance meets outstanding service. Firmdale Hotels is a collection of award-winning, luxury boutique hotels and restaurants, renowned for their unique design and exceptional service. Each property offers a distinctively stylish experience, reflecting our commitment to excellence and innovation in hospitality. Title: Room Attendant Location: The Warren Street Hotel Position Type: Non-exempt Reports To: Head Housekeeper Job Description: Service and turndown guestrooms ensuring Firmdale exceptional standards whilst remembering the finest details throughout the hotel Duties & Responsibilities: • Highly attentive to small details, • Work as part of a team, • Good communication with supervisor, • Knowledgeable of the housekeeping etiquettes as per Firmdale SOP’s, • Good understanding of Firmdale’s customer service, • Use correct cleaning chemicals and microfiber cloths for designated surfaces, according to Firmdale’s requirements, • Ensure security of any assigned guest room keys, • Inform your supervisor and log immediately of any lost property items found, • Report immediately any damages or maintenance issues to Floor Manager, • Understand the DND procedure, • Work at an efficient pace to ensure guests rooms are completed on time, • Liaise with the linen porters regarding what linen and equipment is needed in the pantry, • React to any guest requests, • Ensure that rooms not serviced are reported to the Floor Manager, • Ensure your pantry is clean, • Knowledgeable of all the different types of beds and linen, to be used accordingly, • Make bed as per Firmdale SOP’S, • Bring reject or abused linen to the attention of the Floor Manager, • Replace guest supplies and towelling as per Firmdale’s SOP’s, • Report any guest requests to the Floor Manager, • Check just before the end of your shift if any rooms require service, • Knowledgeable of hotel fire and emergency procedures, • Maintain a clean, safe hazard free work environment at all times, • Keep corridors, stairways and all public and working areas clean and tidy at all times, • Understand the emergency procedures for the entire Hotel, • Follow the security procedure to protect both guest and hotel property. To be responsible for any keys given out, • Maintain high standard of personal hygiene and appearance at all times, • To be polite and deferential to guests at all times, • To have thorough knowledge of the hotel and the company, • To carry out any other reasonable duty to assist in the smooth running of the company What We Offer: • Competitive salary, • Generous paid time off for full and part time team members, including NY sick and safe leave, paid vacation days, and personal days, • Comprehensive medical, dental, and vision benefits, life insurance, and New York Secure Choice support for most team members, • Complimentary meals on shift, • Free uniform dry cleaning service, • Commuter transit benefits available Day 1, • Ongoing training and professional development, including annual education reimbursement program up to $3,000, • Social events throughout the year, including holiday parties, team member appreciation events, and more, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • Departmental and company-wide incentive programs, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognized by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: Crosby Street Hotel • Three Michelin Keys, 2024, 2025, • Condé Nast Traveler 'Triple Crown', 2026, • Readers' Choice Awards, Condé Nast Traveller, 2024, 2025, • Top-Rated Tablet Hotels of All Time, 2025, • The Best Boutique Hotels in New York City, Travel + Leisure, 2024, • Certified LEED® GOLD by the U.S. Green Building Council and verified by the Green Building Certification Institute (GBCI) Warren Street Hotel • Two Michelin Keys, 2025, • The Hot List, Conde Nast Traveller, 2024, • The IT List, Travel + Leisure, 2024, • World's Greatest Places, TIME Magazine 2024, • The Best Boutique Hotels in New York City, Travel + Leisure, 2024, • Readers' Choice Awards, Condé Nast Traveller, 2025 The Whitby Hotel • Three Michelin Keys, 2024, 2025, • Top-Rated Tablet Hotels of All Time, 2025, • Condé Nast Traveler 'Triple Crown', 2026, • Best Spots for Afternoon Tea in the US, Tasting Table, 2024, 2025, • Best Afternoon Teas in New York City, Vogue, 2024, 2025, • Readers' Choice Awards, Condé Nast Traveller, 2024, 2025 You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/ Join us at the Warren Street Hotel and be part of a team that values excellence, creativity, and a genuine passion for hospitality. Apply now to start your journey with Firmdale Hotels! Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process.