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Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach more than 72,000 individuals and families each year at our 100 locations, including 10,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families live in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. The Kensington Family Shelter is funded by New York City Department of Homeless Services and offers families a supportive, structured therapeutic, safe, and drug-free facility. It provides comprehensive case management services to 64 families who are in a transitional residence program for homeless families. The five story facility has 4 floors plus a basement with rooms of various sizes, common areas and provides on-site security and social services. Position: Client Care Coordinator Reports To: Client Care Supervisor Location: Brooklyn, NY What The Client Care Coordinator Does: • Maintain professional relationships with clients and client confidentiality., • Practice Universal Precautions/Standard Protocol & Procedures., • Comply with any and all Federal, State, City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information., • Assist clients in completing all CAMBA intake applications, screenings and forms., • Create and maintain client files and make file copies., • Conduct initial risk assessment of clients and clients' families., • Prepare initial biopsychosocial evaluation and update according to regulations., • Provide a range of “instant response” services when a client’s immediate well-being and safety is threatened., • In collaboration with clients and case managers, assist in the preparation of the initial Independent Living Plan (ILP), including short-term and long-term client goals. • Assist clients in attaining their goals by identifying community resources and by referring clients to appropriate services both within and outside CAMBA (i.e., medical services and psychiatric services, etc.)., • Follow-up with clients and with referral organizations regarding client contact and progress with referral organization., • Consult with others both inside and outside of CAMBA to determine causes of client problems and effect solutions., • Act as advocate on behalf of family to arrange medical, psychiatric, educational and other tests/examinations that may disclose causes of client’s difficulties and indicate remedial measures; advocacy efforts must be documented. • Attempt to alter clients' and their families' attitudes and behaviors that cause or aggravate problems., • Facilitate or participate in case conferences with all stakeholders in clients life to ensure a collaborative approach to services., • Provide all required information for weekly/monthly/quarterly/annual reports., • Lead group counseling sessions and psychoeducation to enhance social development and psychological education of individual clients and provide peer support., • Monitor clients' progress toward their goals via regularly scheduled face-to-face contacts/sessions., • Document contact with client/family via progress notes in CARES within 48 hours of interaction., • Periodically reassess clients and update services plans and goals to reflect current status., • Follow-up with clients for a period of time after successful completion of their primary goals to assure client stability (aftercare)., • Ensure that all clients’ charts contain all required documentation., • May reach out and market the program internally to the shelter community in order to recruit clients., • Tasks may be modified, expanded and/or assigned over a period of time. Education, Licenses and/or Certifications Required: • Licensed Master of Social Work (LMSW) required within one year of date of hire. This license must be maintained throughout the course of employment in this role and any other CAMBA positions for which it is required. If Counselor II fails to obtain the LMSW within one year of the date of hire, the orientation period may be extended for six months at CAMBA’s discretion. If Counselor II fails to obtain the required LMSW on CAMBA’s required timeline, they will be terminated. Minimum Experiences and Skills Required: • Two years of relevant experience (preferably family shelters shelter settings) Other Qualifications: • Must obtain State Central Registry (SCR) clearance, The Register of Substantiated Category One Cases of Abuse or Neglect aka Staff Exclusion List (SEL) clearance and Criminal history information checks via fingerprinting with New York State Division of Criminal Justice Services prior to start of employment., • Ability to maintain clearances throughout the duration of employment., • Required to become First Aid/CPR certified., • Required to become certified in overdose prevention., • Bi-lingual preferred. Pre and/or Post Employment Requirements: • Complete Onboarding Process and Post Employment requirements as follows:, • Required Dept. of Health, Dept. of Education fingerprint clearance., • Doctor's confirmation certifying good health (proof of negative TB test results), • State Central Registry (SCR) clearance; ability to maintain all State Central Registry (SCR) clearances and fingerprint clearances throughout the duration of employment. Compensation: $67,000-72,000 annually When salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate. This includes but is not limited to experience, education, budget and/or program size, internal equity, skills and other factors that may be required for the position and organization. Status: Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR M3P38Z0J6u

Job DescriptionThe salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills, and expertise. Hybrid: 4 days in office/1 day remote Join UP! We are lighting the path home, one person at a time. About Urban Pathways Since 1975, Urban Pathways has engaged New York City’s most vulnerable residents, people on the streets or in areas unfit for human habitation, “lighting the path home, one person at a time.” Urban Pathways is a catalyst for transformative change in the lives of unhoused adults, empowering them to discover their inherent strengths and abilities. We provide essential support and foster an environment where individuals can redefine their narratives and become their best selves. Responsibilities Reporting to the Program Director/Director of Social Services, the Employment Specialist partners with clients and assists them to obtain competitive employment. • Works closely with clients to develop employment plans that fit individual client aptitude, education level, physical ability and career goals., • Works closely with the Program Director to generate appropriate employment opportunities for clients., • Assists clients with employment-related issues including development of resumes, cover letters, completion of job applications, and developing interviewing techniques., • Provides counseling to clients and provides support and feedback on workplace issues., • Monitors computer labs and assists clients with learning computer applications such as Microsoft Office., • Conducts field work including but not limited to accompanying clients to job interviews., • Maintains and submits all necessary documents and reports as required by Urban Pathways, regulatory and funding agency policies, procedures, and regulations., • Attends staff meetings, trainings, and supervisory sessions, as required., • Develops and maintains relationships with community services and resources., • Performs all other duties as assigned. Qualifications • Bachelor’s degree required. Bachelor’s degree in Social Work or other related field preferred., • Minimum two years of experience with people living with mental health condition, formerly homeless people preferred., • Experience with developing and running psycho-educational groups., • Experience with Job Development, Supportive Employment and IPS ( Individual Placement and Support) model highly preferred., • Experience providing vocational / employment counseling to persons with barriers to employment required., • Strong computer skills and knowledge of Microsoft Office (e.g. Word, Outlook, Excel, etc)., • Strong interpersonal skills and ability to work as part of a team., • Strong written and verbal communication skills., • Familiarity with on-line chart record data bases such as AWARDS a plus., • Bi-lingual English/Spanish a plus., • Required to work a flexible schedule including weekends, holidays, and evenings. Urban Pathways offers a comprehensive benefits package designed to support the well-being and professional growth of our employees. These benefits include: • Healthcare Coverage: Medical, dental, and vision insurance plans to keep you and your family in good health., • Retirement Savings: A 403(b) plan and a 401(a) with employer annual contribution to help you plan for a secure financial future., • Paid Time Off: Generous paid time off, including vacation, holidays, and personal days., • Professional Development: Opportunities for continuous learning and professional development to enhance your skills and advance your career., • Flexible Work Arrangements: Work-life balance is important to us, and we offer flexible work arrangements to accommodate your needs., • Wellness Programs: Employee wellness programs, including fitness initiatives and mental health support., • Employee Assistance Program (EAP): Confidential counseling and support services for personal or work-related issues., • Employee Recognition: Recognition programs to celebrate and reward outstanding contributions.

Job Description The salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills, and expertise. Hybrid: 4 days in office/1 day remote Join UP! We are lighting the path home, one person at a time. About Urban Pathways Since 1975, Urban Pathways has engaged New York City’s most vulnerable residents, people on the streets or in areas unfit for human habitation, “lighting the path home, one person at a time.” Urban Pathways is a catalyst for transformative change in the lives of unhoused adults, empowering them to discover their inherent strengths and abilities. We provide essential support and foster an environment where individuals can redefine their narratives and become their best selves. Responsibilities Reporting to the Program Director/Director of Social Services, the Employment Specialist partners with clients and assists them to obtain competitive employment. • Works closely with clients to develop employment plans that fit individual client aptitude, education level, physical ability and career goals., • Works closely with the Program Director to generate appropriate employment opportunities for clients., • Assists clients with employment-related issues including development of resumes, cover letters, completion of job applications, and developing interviewing techniques., • Provides counseling to clients and provides support and feedback on workplace issues., • Monitors computer labs and assists clients with learning computer applications such as Microsoft Office., • Conducts field work including but not limited to accompanying clients to job interviews., • Maintains and submits all necessary documents and reports as required by Urban Pathways, regulatory and funding agency policies, procedures, and regulations., • Attends staff meetings, trainings, and supervisory sessions, as required., • Develops and maintains relationships with community services and resources., • Performs all other duties as assigned. Qualifications • Bachelor’s degree required. Bachelor’s degree in Social Work or other related field preferred., • Minimum two years of experience with people living with mental health condition, formerly homeless people preferred., • Experience with developing and running psycho-educational groups., • Experience with Job Development, Supportive Employment and IPS ( Individual Placement and Support) model highly preferred., • Experience providing vocational / employment counseling to persons with barriers to employment required., • Strong computer skills and knowledge of Microsoft Office (e.g. Word, Outlook, Excel, etc)., • Strong interpersonal skills and ability to work as part of a team., • Strong written and verbal communication skills., • Familiarity with on-line chart record data bases such as AWARDS a plus., • Bi-lingual English/Spanish a plus., • Required to work a flexible schedule including weekends, holidays, and evenings. Urban Pathways offers a comprehensive benefits package designed to support the well-being and professional growth of our employees. These benefits include: • Healthcare Coverage: Medical, dental, and vision insurance plans to keep you and your family in good health., • Retirement Savings: A 403(b) plan and a 401(a) with employer annual contribution to help you plan for a secure financial future., • Paid Time Off: Generous paid time off, including vacation, holidays, and personal days., • Professional Development: Opportunities for continuous learning and professional development to enhance your skills and advance your career., • Flexible Work Arrangements: Work-life balance is important to us, and we offer flexible work arrangements to accommodate your needs., • Wellness Programs: Employee wellness programs, including fitness initiatives and mental health support., • Employee Assistance Program (EAP): Confidential counseling and support services for personal or work-related issues., • Employee Recognition: Recognition programs to celebrate and reward outstanding contributions.\nCompany Description Urban Pathways serves as the first point of contact for New York City's most vulnerable residents - people living on the streets, in subways, or in public areas. An innovative and data-driven leader, Urban Pathways is known for the effectiveness of our "housing first" approach. We engage individuals where they are in the cycle of homelessness. Through outreach and drop-in center services, transitional, long-term and permanent housing, and comprehensive support services, Urban Pathways helps more than 2,000 homeless men and women take control of their lives and find their way home. Urban Pathways is a 501(C)3 non-profit organization. We seek to hire talented and highly motivated individuals who will partner with us to provide excellent service to our clients. Urban Pathways serves as the first point of contact for New York City's most vulnerable residents - people living on the streets, in subways, or in public areas. An innovative and data-driven leader, Urban Pathways is known for the effectiveness of our "housing first" approach. We engage individuals where they are in the cycle of homelessness. Through outreach and drop-in center services, transitional, long-term and permanent housing, and comprehensive support services, Urban Pathways helps more than 2,000 homeless men and women take control of their lives and find their way home. Urban Pathways is a 501(C)3 non-profit organization. We seek to hire talented and highly motivated individuals who will partner with us to provide excellent service to our clients.

Job Description TITLE: Discharge Coordinator REPORTS: Clinical Director FLSA CODE: Non-exempt PRIMARY DUTY: Direct Care OUR MISSION: Since 1967, Odyssey House has been providing innovative services and programs to a broad population of individuals and families struggling with substance use and mental health disorders. Odyssey House helps New Yorkers of all ages—and across all five boroughs—beat drugs and alcohol with highly individualized treatment programs. Odyssey House provides high quality, holistic treatment impacting all major life spheres, including: psychological, physical, social, family, educational and spiritual in order to support personal rehabilitation, renewal and family restoration. If that sounds different than other treatment programs, you’re right. Because Odyssey is where recovery gets real. MAJOR FUNCTIONS: The Discharge Coordinator is responsible for guiding consumers and their families through the health care and supportive housing system by providing referrals, assisting with access issues, developing relationships with service providers, and tracking interventions and outcomes. The Discharge Coordinator assumes a central role in ensuring community based services and supports are available for those consumers participating in the Reintegration phase and/or prior to discharge. S/he works directly with consumers in individual and group sessions on issues surrounding discharge planning, identifying community based supports and securing appropriate living arrangements. SPECIFIC DUTIES & RESPONSIBILITIES: • Monitor and evaluate consumer needs, including prevention, wellness, medical, mental health, care transitions, and social and community services where appropriate., • Maintain up-to-date consumer charts including referrals and outcomes., • Support adherence to treatment plan recommendations, • Responsible for ongoing consumer discharge planning., • Review and generate daily referrals., • Coordinate schedules, troubleshoot conflicts and ensure compliance with all appointments for designated consumers., • Develop and facilitate Independent Living Skills workshops to build skills and increase knowledge related to activities of daily living, ability to access community-based resources, spending habits and money management., • Assist consumers in navigating the subsidized housing identification and application process. This includes completing 2010e applications on all residents seeking subsidized housing., • Assist consumers in filling out all necessary paperwork, accompanying residents to interviews, following up with supportive housing agencies and ensuring that all housing units applied for are safe and affordable., • Link consumers to instrumental support services such as Medicaid, Medicare, Social Security, food stamps, home health care, Senior Citizen Rent Increase Exemption (SCRIE) and home delivered meals prior to discharge., • Link consumers to psychosocial/healthcare support services (e.g. SUD recovery supports, aftercare, mental health, primary care, social adult day services, senior centers, etc.) prior to discharge., • Attend regularly scheduled staff meetings and case conferences., • Attend all required in-service training seminars., • Participate in quality improvement activities., • Other relevant duties as assigned. REQUIREMENTS: EDUCATION/TRAINING AND EXPERIENCE KNOWLEDGE, SKILLS AND ABILITIES • Bachelor’s Degree or Associate’s Degree with two (2) years of related experience in health insurance, care coordination, entitlement, or housing placement services for low income and/or homeless populations., • Experience providing service coordination and information, linkages, and referrals for community-based services., • Knowledge of city, state, and federal guidelines for public and private low-income housing, entitlements and health insurance., • Ability to research and network with other agencies/community based services to meet a variety of client needs., • Proficiency with computer operation (Microsoft Word, Excel, AWARDS, and Outlook programs)., • Excellent written and verbal communications skills., • Must be able to work a flexible schedule., • This position requires regular travel throughout the five (5) boroughs. In addition, Odyssey House offers: • A 35-hour work week (as opposed to a 40-hour work week), • Vacation Plan and Holiday Schedule, • Life Insurance, • Medical Insurance (Two Plans), • Dental and Vision Insurance, • Additional Insurance Coverages (hospitalization, accidental, critical illness coverage), • Long-Term & Short-Term Disability, • Flexible Spending Account/Health Reimbursement Account, • 403(b) Plan, • Corporate Counseling Associates (CCA) EAP benefit, • Ability Assist Counseling Services (through The Hartford), • Commuter Benefits, • Educational Assistance Programs, • Special shopping discounts through ADP Marketplace and PlumBenefits, • RUFit?! Fitness Program, • Pet Insurance, • Legal Assistance, • Optum Financial Service through ConnectYourCare, • Benefit Advocacy Center through Gallagher Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.

Job Description Key Responsibilities: • Operate and drive company passenger van in a safe and responsible manner., • Transport Seniors assigned destinations within the designated routes and timeframes., • Ensure the vehicle is well-maintained and report any mechanical issues or accidents promptly., • Perform routine vehicle inspections and maintenance checks (e.g., checking tire pressure, oil levels, fuel levels)., • Ensure all relevant paperwork, such as logs, delivery forms, and travel documents, is completed accurately and promptly., • Ensure timely arrival and departure from scheduled destinations., • Adhere to all traffic laws and regulations while on the road., • Maintain a clean and professional appearance of the vehicle., • Assist passengers with entering and exiting the vehicle, if applicable., • Perform any additional tasks as directed by the supervisor or manager. Qualifications: • Education: High School Diploma or equivalent., • Experience: Previous driving experience preferred., • License: Valid NYC, Class C -DL License with a clean driving record., • Skills:, • Good knowledge of road safety regulations and traffic laws., • Excellent communication and interpersonal skills., • Ability to navigate using GPS or maps., • Ability to work independently with minimal supervision., • Strong time management and organizational skills., • Three years of driving experience in NYC, no more than one moving violation in 24 months, no DUI convictions., • Must be in very good health. Shift Schedule Depending on the planned trips, Monday through Friday 9 am – 3 pm Benefits based on the number of hours worked \nCompany Description Thriving Bronx Based (CBO) Not For Profit Affordable Housing Developer has been in successful operation for over 50 years. SEBCO developed one of the first Section 8 Projects in the United States right here in the South Bronx. SEBCO's basic mission is to develop and maintain affordable housing in the Bronx and provide supportive services and security to our residents and the entire neighborhood. SEBCO has two new ground up construction projects in the pipeline as well as several refinancing of current developments that are in progress currently. SEBCO also sponsors three (3) DHS homeless shelters and a DFTA lunch program for senior citizens as well as an NPP grant. SEBCO and its staff are committed to improving the local community through development and investment not only in the properties but also in the people who work and live in our developments. Thriving Bronx Based (CBO) Not For Profit Affordable Housing Developer has been in successful operation for over 50 years. SEBCO developed one of the first Section 8 Projects in the United States right here in the South Bronx. SEBCO's basic mission is to develop and maintain affordable housing in the Bronx and provide supportive services and security to our residents and the entire neighborhood.\nSEBCO has two new ground up construction projects in the pipeline as well as several refinancing of current developments that are in progress currently. SEBCO also sponsors three (3) DHS homeless shelters and a DFTA lunch program for senior citizens as well as an NPP grant. SEBCO and its staff are committed to improving the local community through development and investment not only in the properties but also in the people who work and live in our developments.

Job Description Project FIND’s mission is to provide low- and moderate-income and homeless seniors with the services and support they need to enrich their lives and live independently. Today Project FIND operates three supportive housing residences that are home to about 600 people and four senior centers with over 3,000 members. Our members and residents range from the healthy and active to the frail and homebound to the homeless. For all these men and women, Project FIND is a critical resource, providing housing, meals, and programs that help individuals navigate the challenges of aging by encouraging community engagement and healthy living. Please visit our website at: www.projectfind.org. Job Summary: The Service Coordinator will work with tenants, who are all older adults, at the Woodstock Hotel. The program provides case management services, information, referrals, counseling, housing assistance, and crisis intervention for clients and their families. The Service Coordinator is responsible for conducting detailed assessments to determine client needs and eligibility for services, engaging with clients to develop and implement a service plan and providing supportive case management and counseling on a regular, on-going basis. Responsibilities: • Conduct intake and assessment screening, assessing mental and physical health needs and supports, and financial eligibility for benefits, entitlements, conduct home and office and community visits to address unmet needs., • Implement constructive short and long-term interventions through counseling, education about counseling supports, case management, advocacy, referral for corollary services, long-term planning, and assistance with benefits., • In collaboration with Property Management assist with income affidavits, rental subsidy maintenance, housing applications and recertifications and assist in collecting rent as needed. Work closely with all departments within the agency, including property management, maintenance, housekeeping, and the Older Adult Center, to ensure comprehensive support for tenants. Additionally, be able to coordinate with collateral contacts, such as healthcare providers, home care agencies, family members and other formal and informal caregivers to promote tenants’ overall health, safety, and well-being. • Provide direct support and education to clients and their caregivers on topics that can help support aging in place, self-care, health and wellness and advance directive and end of life planning., • Facilitate groups using published curriculums on topics such as harm reduction, mindful living, stress reduction or financial management., • Provide timely documentation and maintenance of client files and progress notes., • Provide coverage for non-assigned program participants, as needed., • After six months, assist with training and support of new staff on essential job functions, as requested., • Perform other related tasks as requested or assigned. Qualifications: • Bachelor's degree or minimum of 2 years relevant experience strongly preferred. Licensed LMSW or LCSW preferred., • Commitment to Project FIND's mission., • Experience working with older adult populations and families preferred., • Bilingual language Spanish fluency preferred., • Ability to provide accurate and timely documentation required., • Time management skills to coordinate multiple responsibilities and services., • Ability to work independently and as part of a team, in both a home and office environment., • Maintain client and agency confidentiality., • Excellent interpersonal, public speaking, and written communication skills. Must be able to communicate effectively and appropriately with other team members, community agencies, and clients with diverse opinions, values, characteristics, and cultures., • Be skilled in conflict mediation/negotiation and have an assertive approach to problem solving., • Excellent oral and written communication skills., • Ability to utilize various computer programs, specifically Microsoft Word and Excel., • Be creative and flexible. Schedule: Monday - Friday, 9:00AM - 5:00PM Project FIND participates in E-Verify, which confirms employment authorization through an electronic database maintained by the Social Security Administration and Department of Homeland Security. The E-Verify process is completed in conjunction with the Form I-9 Employment Eligibility Verification. E-Verify is not used as a tool to pre-screen candidates.

Job Description CLIENT CARE COORDINATOR We are excited to invite a passionate and experienced Client Care Coordinator to join our team! Homes for the Homeless (HFH) is searching for an experienced Client Care Coordinator for our Families w/ Children facility in the Soundview area of the Bronx. As the Client Care Coordinator, you will play a pivotal role in our organization by providing mental health and related services for homeless families. Our ideal candidate will enhance existing services to include a thorough assessment of families’ long-term goals at intake and collaborate with the case management staff to set achievable goals and establish linkages within the community to ensure the family’s success. Join us and be a part of an organization that values your contribution and cares deeply for the community we serve. ABOUT HOMES FOR THE HOMELESS: Homes for the Homeless operates shelters for families experiencing homelessness in NYC. Our family residences are more than just a place to sleep. Families can make the most of their stay through accessing an array of onsite programs. Many of these programs are also available to people living in the local community. Our goal is to have a positive impact so families can thrive long after they leave our shelters. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Complete a comprehensive bio-psychosocial assessment with each family to understand strengths and service needs., • Monitor, lead and coordinate social service and counseling support including appropriate and timely interventions., • Ensure focus on effective social services delivery to clients, including integration of models and best practices (such as trauma informed and family centered care)., • Monitor and document client progress toward service plan goals., • Ensure that families are receiving full support in shelter and, when necessary, refer families for counseling or other services., • Supports the Family Services department by working alongside the Case Manager and supporting staff when dealing with challenging clients., • Improve linkages to mental health, education, and community-based services., • Strengthen the overall permanency outcomes for families with children in shelter., • Manage record keeping, data collection, and evaluation on the effectiveness of services for families., • Assists with unit inspections when needed., • Support the Family Services department by conducting trainings., • Promote and model best practices for Family Services staff., • Complete 2010E applications for Supportive Housing as needed., • Conduct workshops for the residents and Staff QUALIFICATIONS: • Must have a master’s degree in social work or Mental Health Counseling., • Applicants must hold an LMSW (Licensed Master Social Worker) or LMHC (Licensed Master Health Counselor) in the state of New York., • Familiarity with substance use disorders and addiction treatment services, domestic violence, child abuse and maltreatment, trauma, and mental health conditions., • Sensitivity and awareness of working with homeless and vulnerable populations is a plus., • Bilingual is a plus. COMPENSATION/EEO: In order to attract and retain a high-performance workforce, Homes for the Homeless offers a dynamic and rewarding work environment, with a focus on ensuring an appropriate work-life balance. In addition to a competitive salary, full-time permanent employees are eligible for excellent benefits including comprehensive health insurance (including medical, dental, and vision), an employer-funded 403(b) retirement plan, commuter benefits, life insurance, Work/Life Assistance Program, 3 weeks paid vacation, 10 sick days, 3 personal days and 12 paid holidays. Homes for the Homeless is committed to promoting an inclusive organizational environment of dignity and respect. We are an Equal Opportunity Employer (EEO) committed to equal treatment, and prohibit any form of discrimination or harassment based on age, race, religion, creed, color, national origin, sexual orientation, veteran or military status, sex (including pregnancy, childbirth and related medical conditions), gender (including gender identity and gender expression), disability, predisposing genetic characteristics, marital status, arrest or conviction, domestic violence victim status, familial status, or any other basis that would be in violation of any applicable federal, state, or local law. TIME SHIFT: 9am-5pm, Monday-Friday SALARY: $74,000

Job Description POSITION DESCRIPTION Harlem United is the parent company for Upper Room AIDs Ministry (URAM). URAM provides the healthcare services from the Federally Qualified Health Center located in the heart of Harlem. We provide Primary Care, Specialty Care, Dental Care and Wellness Care to those seeking diagnosis and treatment. All employees of URAM are responsible to perform their job practicing good risk management, quality assurance, and delivering excellent internal and external customer service. The incumbent in this job will perform various customer service duties including responding to inquiries, obtaining information, and providing information on Upper Room AIDS Ministry and its services within legal guidelines and agency policies. The primary responsibility is for the intake and registration of clients to the clinic, including insurance verification, fee assessment, and cashiering, presumptive eligibility for Medicaid, referrals, scheduling appointments and data input. The incumbents in this job have routine access to individually identifiable health information including the clients’ entire medical records on a need-to-know basis only. ESSENTIAL DUTIES AND RESPONSIBILITIES Essential duties and responsibilities include the following as well as other duties that may be assigned. • Provide excellent customer service at all times, • Engage patient with a warm and friendly greeting, • Performs check ins, cancellations and rescheduling of client appointments, • Check alerts during check in, • Perform compete check outs (i.e adding to recall list or scheduling follow-up), • Ensures accuracy of all client and visit data each day, verifying patient demographics, insurance, homeless status, and visit status daily., • Inputs demographics and insurance information into EMR, • Prepare huddle sheets and attend daily huddles, • Call to inform patients when wait times exceed one hour, • Compete new patient welcome calls, • Answers telephones, directs calls and takes accurate messages, • Determines nature of patients’ visits for appropriate processes, • Maintains provider daily schedule for accuracy and correct as needed, • Schedules appointments, • Registers new patients obtaining the required information and documentation (ie: all client insurance, demographics etc.), • Provide material and introduction to new patents, • Confirm if referrals are needed and are eligible, • Verifies insurance coverage for all appointments., • Assists patients in understanding their medical coverage; provides assistance with prior authorization for the day’s visit if necessary., • Explains Health Center policy including payment of accounts and determines fee for service based on sliding fee schedule, • Disseminates information to clients, staff and others as appropriate, • Ensures completion and validation of all clients forms and documents including regular updates of information, • Creates and maintains electronic patient records including the assignment of chart numbers, • Scan required documents in the EMR, • Compete HIPPA forms, • Release fax machine and distribute to team members, • Informs patient of wait times and apologizes for any delay in services, • Promote use of patient portal and healthix at each visit, • Enroll patents in the patient portal, healthix and ADAP, • Refer clients to the referral specialist if necessary for additional information and assistance., • Collects, documents and disburses revenue from patients including credit Cards, • Maintains and reconciles an accurate cash drawer daily, • Notify patients of connect balance and set up payment arrangements, • Communicate important messages to the patents (i.e monthly companion info flu shot etc), • Offer limited set of resources to patients (Human United services and Prepare resource binder), • Listen to and handle complaints or issues, • Appropriately escalate complaints or issues to supervisor, • Follow-up on referrals to see if their appointments have been kept, • Facilitate competition of waiting room surveys/assessments, • Obtain simple pre-authorizations for insurance coverage, • Active participation in all departmental CQI activities OTHER RESPONSIBILITIES The following duties are to be performed as assigned by the supervisor: • Promoting linkages with other service providers, • Establish and maintain archive and active case records, • Preparation of data for reports, • Referring walk-in sick patients to the nurse for appropriate triage and prioritization, • Other duties deemed necessary to achieve the mission of the organization QUALIFICATIONS/EDUCATION/EXPERIENCE • Minimum associate degree in health care related program or equivalent health care related college credits, • Certificate in health care discipline (medical office assistant or medical billing) preferred., • 5 years’ experience in medical or dental office a must, with 3 years’ experience with managed care requirements and medical billing, • Strong customer service acumen including customer needs assessment, meeting quality standards, and evaluation of customer service, • Ability to communicate and interact with others in a professional and courteous manner., • Well organized paying attention to details, • Ability to write simple correspondence, • Ability to present information in one-on-one and small group situations, • Ability to calculate figures and amounts such as discounts, interest, proportions and percentages., • Ability to read and interpret documents such as safety rules, instructions, and procedure manuals, • Proficient in input data on a computer terminal in an accurate and efficient manner, • Knowledge of use of common office equipment SPECIAL SKILLS AND KNOWLEDGE In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all of the following: • Basic computer skills (Microsoft Word, Excel, Outlook, etc.), • Experience with electronic medical record, (eClinicalWorks and Dentrix preferred), • Excellent organization skills, • Experience working with HIV/AIDS population, • Superior written and verbal communication skills, • Ability to work as an efficient team member, • Willingness to accommodate provider services outside the normal business hours, • Bilingual (English/Spanish English/French) a plus Special Requirements The employee must be able to lift and/or move more than 50 pounds. Requires full range of body motion including handling and lifting patients, manual and finger dexterity and eye/hand coordination. Requires sitting, standing and walking for extensive periods of time. The employee frequently is required to reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The ability to work with a moderate noise level in the work environment is required. The above information is intended to describe the most important aspects of the job. It is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required in order to perform the work. The health center reserves the right to revise or change job duties and responsibilities as the business need arises. Additionally, this job description is not intended as an employment contract, implied or otherwise, and the Center continues to maintain its status as an at-will employer. If the essential functions of this position cannot be performed in a satisfactory manner by the employee, reasonable accommodations may be made.

Job DescriptionDescription: Founded in 1866, The Floating Hospital, is one of the last remaining charity hospitals in New York City. Our commitment is the same as it was 159 years ago: unrestricted healthcare to all who walk through our doors, regardless of identity, insurance status, or the ability to pay. We welcome individuals of all ages, from infants, school-age children (5+), youth and adults. The Floating Hospital is a Federally Qualified Health Center and the largest provider to homeless families living in family shelters and domestic violence safe houses throughout all five boroughs. Essential Functions: • Anticipates patient needs and ensures that pre-visit planning is completed before patient visit., • Reviews daily patient appointments., • Prepares, distributes, and analyzes daily patient rosters., • Coordinates and documents daily patient care conferences., • Provides proactive outreach to high-risk patients., • Facilitates advanced management of care to an identified high risk client population., • Develops care plans specific to individual patients by collaborating with providers., • Assists patients in setting treatment goals and assesses potential barriers., • Educates patients on individual care plans., • Properly documents care plans and patient interactions in eCW., • Participates in QI Team meetings., • Collaborates with Benefits Counselors and Outreach staff to ensure appropriate patient scheduling and flow., • Collaborates with the HIM supervisor to ensure appropriate documentation procedures., • Other duties, assignments or special projects, as needed.Requirements:, • Valid NYS RN License., • Prior clinical experience preferred; Administrative experience also preferred. Environment: • The Patient Care Coordinator will perform duties in The Floating Hospital clinic and will have rooms in which to perform care planning and will have a workspace in which to perform his/her administrative job functions. The agency observes a no-smoking policy.

Job Description JOB TITLE: CASE MANAGER DEPARTMENT: SERVICES REPORTS TO: SENIOR CASE MANAGER FLSA: NON-EXEMPT LOCATION: NYC & WESTCHESTER SUMMARY: The Case Manager assesses clients’ needs, plans a course of action, links clients to services, and monitors the progress of clients and residents in their program. The Case Manager ensures that clients receive appropriate information and referrals to obtain and maintain housing. DUTIES & RESPONSIBILITIES: • Conduct intake and assessment process to orient client to the program and develop individual service plan reflecting assessment needs and goals., • Meet weekly with clients to assist with the achievement of individual service plan goals., • Coordinate services with Housing Specialist, other staff, and external partners, • Provide advocacy for individual clients around entitlements and services., • Provide crisis intervention and supportive counseling to strengthen clients’ ability to make appropriate life decisions., • Document case management activities in accordance with agency and funding source guidelines and procedures., • Complete Housing applications (both written and computer-generated) for clients based on their individual needs and functioning., • Achieve monthly placement quota, as assigned., • Facilitate workshops, groups, and escort clients as applicable., • Attend staff meetings and trainings to enhance skills that are related to job function., • Must be able to work flexible, alternate schedules, which may include evening and weekend shifts., • Perform other related duties. EXPERIENCE, EDUCATION, AND SPECIAL REQUIREMENTS: Bachelor's Degree in Social Work or Human Services Field preferred. Proof of Education is Required. At least 1 year of case management experience working with the homeless, mentally ill, substance abuse, and/or low-income populations. Bilingual a plus. Strong relationship-building skills required. Ability to work independently but know when to raise issues to the supervisor. Excellent organizational and time management skills are necessary. Ability to effectively multitask and follow up on a timely basis. Strong PC skills required, including Word and Excel. CARES experience preferred. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals who are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education, and assistance. Westhab complies with all applicable OSHA standards, rules, and regulations in addition to keeping our workplaces free of serious recognized hazards.

Job DescriptionCase Manager – Family Shelter Division: Health, Housing and Homeless Solutions Reports To: Case Manager Supervisor Location: Family Shelter Site Status/Hours: Full-time, Monday – Friday (some evening hours may be required) Salary Range: $50,000 - $50,000 Program Description Brooklyn Community Services (BCS) operates family shelters providing safe, supportive, and dignified transitional housing for families with children experiencing homelessness. Our shelter programs are guided by a trauma-informed, strengths-based philosophy and offer a comprehensive continuum of services—including case management, housing placement, recreation, and supportive programming—to help families achieve stability and permanent housing as quickly as possible. All shelter staff are expected to uphold BCS's commitment to equity, cultural humility, and client-centered care. Position Overview The Case Manager provides comprehensive, trauma-informed case management services to families residing in the shelter. Working as a key member of the social services team, the Case Manager supports families in stabilizing their immediate needs, addressing barriers to housing, and developing and implementing individualized service plans toward permanent housing and self-sufficiency. Key Responsibilities Case Management Services Carry an assigned caseload of families; conduct regular individual and family meetings to assess needs, monitor progress, and adjust service plans. Develop individualized Service Plans with families within required timeframes, addressing housing, income, benefits, childcare, health, and other identified needs. Connect families to internal and community-based resources including benefits, employment, legal services, childcare, and mental health supports. Assist families in completing housing applications, documentation, and eligibility processes for housing subsidy programs. Conduct room visits, family meetings, and required DHS contacts on schedule; maintain documentation in CARES. Crisis Intervention and Support Provide immediate crisis intervention and supportive counseling to families experiencing acute distress. Coordinate with shelter leadership and external agencies in response to safety concerns, child welfare involvement, or family emergencies. Make mandated child abuse and neglect reports as required by law. Documentation and Compliance Maintain accurate, timely, and complete case records in CARES and BCS systems in accordance with DHS standards. Prepare and submit required reports on client progress, program outcomes, and compliance indicators. Participate in weekly supervision, case conferences, and team meetings. Adhere to all DHS, BCS, and program policies and procedures. Perform other duties as assigned. Qualifications Education: Bachelor's degree in Social Work, Human Services, Psychology, or a related field required; MSW preferred. Experience: Minimum of one year of case management experience; experience in shelter, housing, or family services strongly preferred. Knowledge: Familiarity with NYC housing resources, public benefits, and DHS CARES system a plus. Skills: Strong interpersonal, written, and organizational skills. Ability to prioritize and manage multiple tasks in a fast-paced environment. Commitment to trauma-informed practice and cultural humility. Other: Bilingual ability (Spanish or another language spoken in the community served) strongly preferred. Candidates will be subject to a criminal background check in accordance with applicable law, including NYC Fair Chance Act requirements. BCS is an Equal Opportunity Employer. Auxiliary aids and services are available upon request to individuals with disabilities.

Job Description PRIMARY FUNCTION/PURPOSE: Provide direct case management services including assessment, counseling, crisis intervention, referral, and advocacy to ensure an effective social service support plan is in place. This role is responsible for working at our Lighthouse location in Long Island City, Queens to enable the successful relocation of families to permanent housing. MINIMUM QUALIFICATIONS: • Bachelor’s degree is preferred, and at least an Associate’s degree in Social Work, Sociology, Psychology, Counseling, Criminal Justice, or Human Services is required, • At least one (l) year of experience in social services, counseling, crisis intervention, family services, preventive services, or housing services is required, • Experience facilitating groups for homeless adults, specialized knowledge of substance abuse issues and treatment, and/or family dynamics treatment experience is required, • Bilingual language ability is preferred, • Excellent written and verbal communication skills ESSENTIAL DUTIES AND RESPONSIBILITIES: • Utilizing the Department of Homeless Services (DHS) Client Assistance and Re-housing Enterprise System (CARES), complete family’s intake assessments, service plans/independent living plans, housing plans, next step conferences/transfers, incident reports, progress notes, etc., • Utilizing the DHS Client Assistance and Re-housing Enterprise System (CARES), review accessible information from the Human Resource Administration, Administration for Children Services, Department of Probation, Department of Homeless Services, etc., • Utilizing the DHS Client Assistance and Re-housing Enterprise System (CARES), ensure that all information is updated in the system and documented in a timely fashion as required by DHS, • Provide advocacy and referral services to ensure clients receive appropriate benefits, entitlements, and services, thereby enhancing their transition to permanent housing while minimizing the length of time families are homeless, • Coordinate services to stabilize the family unit, deal with problems of substance abuse, or improve housekeeping, parenting, and financial management skills so the goal of permanent housing may be realized, • Assess and identify the clients' needs, formulate appropriate plans of service, monitor and document the progress of service plans, and document all significant interactions with/on behalf of clients to ensure the effective delivery of service to families while ensuring compliance with State, City, and Agency regulations, • Develop and maintain appropriate helping relationships with clients to assist them in making the most of their residency at the facility and facilitate their active involvement in the achievement of service goals, • Provide appropriate individual counseling and crisis intervention services to families to help stabilize and minimize the negative impact of the family's displacement, • Maintain familiarity with off-site and on-site program resources for homeless families and refer families to appropriate resources to ensure that they receive the most beneficial services, • Facilitate groups to address family issues, enhance life skills, and assist families in achieving self-sufficiency and a successful transition to permanent housing, • Coordinate client services provided by other social services staff to ensure that families receive the necessary and appropriate services in a timely fashion and to ensure compliance with State, City, and Agency regulations, • Facilitate effective communication among staff, both within the Casework Unit and with other staff members; ensure the timely and accurate transfer of relevant information to administrative staff, such as client admission and/or discharge, and changes in public assistance cases, in order to ensure the smooth functioning of the family and compliance with regulatory agencies, • Perform other duties and special projects as assigned, including serving on-call for a one-week period each quarter, • Assist in transferring clients in and out of the program when required OTHER REQUIREMENTS (including Physical Demands): • May be required to work long hours and a varied schedule, • Traveling throughout various locations in the New York City area, • Lifting and moving objects weighing up to 30 pounds several times a week, • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status. #IND1 Tuesday to Saturday 9 AM to 5 PM or Sunday to Thursday 9 AM to 5 PM.

Job Description Summary: Case Managers provide comprehensive services to individual clients and families residing in cluster apartments. Services provided by Case Managers include assessment, case planning, developing an Independent Living Plan, case facilitation and management, counseling, referrals, information workshops and support groups. The Case Managers coordinates with other program staff and local agencies to provide short and long term care necessary to meet the needs related to moving families to permanent housing. Essential Job Functions: The Case Manager is responsible for managing a caseload of families and children residing in the shelter. Provides counseling intervention services to residents and coordinates all client services as identified in the Independent Living Plan (ILP). Major Duties and Responsibilities: • Intake and assessment for families referred to the shelter., • Manage a caseload of families referred to the shelter by DHS., • Conduct homes visits at least twice a week to meet and discuss resident’s Independent Living Plans., • Conduct bi-weekly progress meetings with residents to assess progress., • Provide crisis intervention and short-term individual counseling., • Providing information and counseling to families on services and planning to move into permanent housing., • Advocate on behalf of clients for public assistance and entitlements with city agencies., • Case management, preparation of case records, prepare monthly and quarterly statistical reports., • Mediation for internal conflicts in the living quarters., • Group facilitation and conducting of educational presentations for communities., • Provide updates as appropriate and assist clients in reporting any challenges to moving to permanent housing., • Serve as an advocate and liaison between the family and various agencies, such as HRA and ACS., • Maintain routine administrative responsibilities to include the preparation of correspondence, maintaining, files, mail, email, and telephone., • Perform related tasks as requested. Knowledge and Skills: Required: • Clear and concise verbal and written communication skill, • Excellent interpersonal skills, be assertive and well organized, • Demonstrate the ability to work independently Education: • Master's degree in Social Work preferred or related field and a minimum of one year of case management, • experience; or Bachelors Degree and a minimum of two years of case management experience., • Experience with homeless families and knowledge of issues of homelessness and/or residential services, • preferred., • Strong interpersonal skills required., • Computer proficiency required including, but not limited to Excel, PowerPoint and Publisher., • Bilingual (English/Spanish) preferred., • Salary: $42,000 - $47,000/annual commensurate with experience. Disclaimer: The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. These statements are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of a person in this position.

Job Description JOB DESCRIPTION JOB TITLE: SENIOR CASE MANAGER DIVISION: SERVICES FLSA: NON-EXEMPT REPORTS TO: SHELTER DIRECTOR LOCATION: NYC SUMMARY: The Case Manager Supervisor/Senior Case Manager will provide day-to-day supervision to the case management team in a men’s homeless shelter. He/She will need to work collaboratively with other on-site departments to develop effective problem-solving methods and align strategies. DUTIES & RESPONSIBILITIES: • Manages intake and develops a comprehensive assessment for all new participants., • Develops systems to guarantee the quality and efficiency of casework services., • Ensures that staff appropriately identify clients' needs, provide appropriate referrals, and ensure case managers follow up with resources to promote the program participant’s achievement of the service plan goals., • Ensures assessments, service plans, and client interactions are appropriately documented., • Reviews all required case management documentation and any data collection tool in use., • Responsible for the supervision of service staff., • Ensures clear, concise, and professional interventions consistent with the Agency’s policies and procedures and evidence-based practices., • Responsible for building collaboration with community service providers., • Maintains all required documentation/reports and submits all promptly., • Provides crisis intervention and stabilization as needed., • Identifies program needs and makes recommendations., • Performs related tasks as assigned. EXPERIENCE, EDUCATION, AND SPECIAL REQUIREMENTS: Proof of Education required. Bachelor's Degree Preferred. Fluency in Spanish is highly desirable. Ability to work some evenings and occasional weekends as needed. Excellent and demonstrated writing ability. Strong assessment, direct practice, counseling, supervision, community outreach, group leadership, and program development experience preferred. Advanced knowledge of MS Word, Excel, and database management skills. Experience with CARES and DHS protocols. AGENCY PROFILE & EMPLOYEE EXPECTATIONS Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hardworking professionals who are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education, and assistance. Westhab complies with all applicable OSHA standards, rule,s and regulations in addition to keeping our workplaces free of serious recognized hazards.

Job Description Let’s Connect! Are you ready to embark on a new career endeavor? Join The Doe Fund on our mission to break the cycles of homelessness, addiction, and recidivism. Our flagship Ready, Willing & Able (RWA) program provides paid transitional work experience, transitional housing, advanced occupational training, and comprehensive supportive services to individuals experiencing homelessness. The Doe Fund is also one of New York City’s largest nonprofit developers of permanent affordable and supportive housing, with more than 1,900 units in operation or pre-development. The Doe Fund has an annual operating budget of $80 million and a full-time staff of nearly 500, a significant portion of whom are graduates of our programs. The Doe Fund is currently seeking a high-energy, self-motivated experienced Case Manager to join our team. The successful candidate will have experience working with formerly incarcerated, Mental Health, Homeless, and/or Housing organizations. This position will be based out of our Porter Avenue Facility. We offer a competitive salary and a comprehensive benefits package, including medical and dental coverage, paid retirement plan participation, paid sick, personal and vacation time, paid holidays, discounted gym memberships, and more. Key Responsibilities: • Manage a caseload of clients; monitor their progress toward meeting goals established in their service plans and their participation is required RWA program components, • Research and coordinate access to outside referral sources for Mental Health, Substance Recovery, Benefits, Entitlements, and Primary Care services., • Communicate with DHS and other agencies as needed., • Collaborate with clients; assist in goal setting and self-development; work as a team with other staff to achieve program-wide participation, employment, housing, graduation, retention, and other program goals., • Organize and facilitate caseload and other groups on various topics., • Maintain current, accurate, complete, and timely documentation of trainee progress in charts and case-noting databases (TDF’s Client Tracking Database and DHS’s CARES)., • Provide crisis intervention to clients to resolve any issues or concerns that may arise., • Perform other duties as assigned. The Ideal Candidate: • A High School Diploma is required. Bachelor’s degree with a major in Psychology, Sociology, Counseling, Social Work, or other Human Services concentration preferred., • At least 2+ years of experience in Human Services/Case Management, • Experience working with challenging high-service needs populations preferred, • CASAC a plus, • Strong interpersonal and written/verbal communication skills required, • Working knowledge of MS, Word, Excel, PowerPoint, and Google, • Bilingual preferred. Interested? Submit your application for review. Before you go, we want to assure you that we are committed to building a diverse and inclusive workplace reflective of individuals who share our mission and who want to join us in working on the cutting-edge of important social issues. We are an equal opportunity employer and we highly encourage applications from candidates regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local law.

Job Description CASE MANAGERS NEEDED FOR IMMEDIATE OPENINGS IN BROOKLYN, NY, working for an organization that provides family shelter and supportive housing in NYC. This position is Monday-Friday 9a-5pm role. Their mission is to transform the lives of New York City homeless families by providing holistic solutions of safe housing, critical services, and ground-breaking programs they need to succeed on their own– so these families can regain their independence and their children can look forward to a brighter future. Their Vision is to break the cycle of homelessness by being the premier leader and trusted partner in innovative solutions for families in need. Duties: • Provide case management services to individuals and families in need, • Conduct assessments to determine client needs and develop individualized service plans, • Coordinate and monitor the delivery of services to clients, • Advocate for clients and connect them with appropriate resources and support systems, • Collaborate with other professionals, such as social workers, healthcare providers, and educators, to ensure comprehensive care for clients, • Maintain accurate and up-to-date case records and documentation, • Provide crisis intervention and support as needed Required: • Bachelors Degree required, • Must have 2 years of Case Management experience

Job Description GRAND OPENING Interviews to be conducted on May 5th. Case Manager The Case Manager is responsible for case management services for clients in transitional housing. The Case Manager will have an assigned caseload of 25 cases. He/She will be responsible for successfully integrating each client's housing and employment goals and ensuring compliance with Win's contractual requirements with outside Funders. Responsibilities · Commits to using evidence-based practices (E.B.P.), Motivational Interviewing (MI), Trauma-Informed Care (T.I.C.), critical time intervention, and boundary setting to help clients achieve their goals. · Must be able to conduct and complete an initial assessment of all the clients within 48 hours of arrival at the facility, such as Case Assessment Form, Initial Service Plan, and all initial intake documentation. · Initiate referrals for necessary emergency services. · Initiate/complete intake information (CARES data entry and supporting documentation) in the Uniform Client Chart. · Ensures CARES data and supporting documents are printed and filed in designated sections in the client's chart. · Conduct orientations with clients and review the facility rules, clients' rights, and responsibilities, grievance/complaint process, emergency disaster procedures, etc. · Assist clients with the transition to assigned residential units and housekeeping items. · Provide comprehensive case management, including crisis intervention, counseling, and other appropriate support services. · Commit to using Evidence-Based Practices (E.B.P.), strength-based case management, motivational interviewing, trauma-informed care, critical time intervention, boundary setting, and cultural reflexivity to help clients achieve their goals. · Must be able to develop an Independent Living Plan (I.L.P.) for each client, which will define the client's goals in conjunction with the transitional housing income building specialists housing specialists, track progress against goals, make modifications, and ensure compliance with the I.L.P. · Provide hands-on training, coaching, and support to clients, and help create opportunities for practicing skills to enable clients to achieve their I.L.P. goals. · Ensure clients understand and work towards meeting their responsibilities as outlined in the Client Acknowledgment Responsibility Form (C.A.R.F.). · Maintain client data in the Uniform Client Chart. · Ensure the CARES data entry and supporting documentation are always complete, accurate, and current. .· Assist clients in obtaining income and public benefits (i.e., Public Assistance, S.S.I., etc.). · Establish and refer clients to appropriate medical and mental health services, education/job training programs, legal and advocacy services, and other community resources. · Must track referrals and follow up on each client's progress. · Assess the job readiness of clients. · Perform timely and accurate input of all required client information in the Uniform Client Chart, ensuring compliance with O.T.D.A. regulatory and D.H.S. contractual requirements. Collaborate with the Housing Coordinators to ensure clients are compliant in seeking permanent housing. · Attend shelter meetings, agency-wide meetings, and staff training (onsite and offsite) as directed by the supervisor. · Must work evenings, one Saturday each month, and holidays as scheduled. · Prepare all mandated reporting as the supervisor, contract, and funding agencies require. · Conduct weekly client unit inspections and review findings with the client and supervisor. · Perform other related duties as needed. Essential Functions · Must be able to ascend/descend stairs in the assigned building. · Must escort clients to appointments as needed, including apartment viewings. Qualification · Must be committed to H.O.G.A.R.'s mission, vision, and values. · Bachelor's degree in social work or a related field is required. · One (1) year of social service experience or approved equivalent. · Familiarities with E.B.P., such as strength-based case management, motivational interviewing, trauma-informed care, critical time intervention, boundary setting, and cultural reflexivity preferred. · Familiarity with entitlement systems and procedures is preferred. · Experience with standardized assessment tools preferred. · Excellent organizational, written, and verbal communication skills are preferred. · Ability to work effectively in a team environment. · Computer skills and knowledge of CARES are a plus. · Bilingual – English/Spanish proficiency a plus. Required Time on the Project · 3 FTE Case Manager · 35 hours weekly (may include a Saturday and Sunday) · On call 24/07 \nCompany Description Housing Options and Geriatric Association Resources, Inc. (H.O.G.A.R.) was incorporated in March 1996 to assist society’s most disenfranchised; the elderly, seriously mentally ill adults, the homeless, adults living with Special Needs and the physically challenged by promoting, fostering and providing the highest quality of housing and services in a most therapeutic, rehabilitative and aesthetically satisfying environment. H.O.G.A.R.’s approach to housing and services is based on the philosophy, goals and objectives of psychosocial rehabilitation. The organizations’ goal is to restore an individual’s ability for independent living, socialization and effective life management. H.O.G.A.R.’s services and housing builds on personal strengths to offset the effects of the aging process, illness and history of the homelessness and in coordination with other treatment and rehabilitation services. Call for more info ; (718) 550-6340 Housing Options and Geriatric Association Resources, Inc. (H.O.G.A.R.) was incorporated in March 1996 to assist society’s most disenfranchised; the elderly, seriously mentally ill adults, the homeless, adults living with Special Needs and the physically challenged by promoting, fostering and providing the highest quality of housing and services in a most therapeutic, rehabilitative and aesthetically satisfying environment. H.O.G.A.R.’s approach to housing and services is based on the philosophy, goals and objectives of psychosocial rehabilitation. The organizations’ goal is to restore an individual’s ability for independent living, socialization and effective life management. H.O.G.A.R.’s services and housing builds on personal strengths to offset the effects of the aging process, illness and history of the homelessness and in coordination with other treatment and rehabilitation services.\r\n\r\n\r\nCall for more info ; (718) 550-6340

Job Description PRIMARY FUNCTION/PURPOSE: Provide direct case management services including assessment, counseling, crisis intervention, referral, and advocacy to ensure an effective social service support plan is in place to enable the successful relocation of families to permanent housing. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Utilizing the Department of Homeless Services (DHS) - Client Assistance and Re-housing Enterprise System (CARES) complete family’s intake assessment, service plan/independent living plan, housing, next step conferences/transfers, incident reports, progress notes, etc., • Utilizing the DHS Client Assistance and Re-housing Enterprise System (CARES), Review accessible information from Human Resource Administration, Administration for Children Services, Department of Probation, Department of Homeless Services, etc., • Utilizing the DHS Client Assistance and Re-housing Enterprise System (CARES) ensure that all information is updated in system in a timely fashion as required by DHS., • Provide advocacy and referral services to ensure clients receive appropriate benefits, entitlements and services thereby enhancing their transition to permanent housing while minimizing the length of time families are homeless., • Coordinate services, as needed, to stabilize the family unit, deal with problems of substance abuse, or improve housekeeping, parenting and money management skills so the goal of permanent housing may be realized., • Assess and identify the clients' needs, formulate appropriate plans of service, monitor and document progress of service plans and document all significant interactions with or on behalf of the clients to ensure the clear, effective delivery of service to families and the provision of high-quality social services that are in compliance with the State, City and Agency regulations., • Develop and maintain appropriate helping relationships with the families to assist them in making the most of their residency at the facility and facilitate their active involvement in the achievement of service goals., • Provide appropriate individual counseling and crisis intervention services to families to help stabilize and minimize the negative impact of the family's displacement., • Maintain familiarity with off-site and on-site program resources for homeless families and refer families to appropriate resources to ensure that they receive the most beneficial services., • Facilitate groups, as designated, to address family issues, enhance life skills, and assist families in achieving self-sufficiency and a successful transition to permanent housing., • Coordinate client services provided by other social services staff to ensure that families receive the necessary and appropriate services in a timely fashion and to ensure compliance with State and City regulations., • Facilitate effective communication among staff, both within the Casework Unit and with other staff members. Ensure the timely and accurate transfer of relevant information to administrative staff, such as client admission and discharge and changes in public assistance cases to ensure the smooth functioning of the family and compliance with numerous regulatory agencies., • Perform other duties and special projects as assigned and required including serving on-call for a one-week period each quarter., • Assist in the transferring clients in and out of the program, when required. SECONDARY RESPONSIBILITIES: • Facilitate effective communication with other staff within an interdisciplinary context, participate in and contribute to staff meetings and the development of policies and procedures., • Participate in training and staff-development activities to acquire and maintain both interpersonal and operational skills necessary for successful job performance., • PRINCIPAL RELATIONSHIPS:, • Frequent interaction with diverse clients to assess and respond to their needs., • Collaborative working relationships with and guidance to, volunteers who provide assistance in the facility., • Regular contact with other program and Social Services staff to ensure team delivery of consistent high-quality services. MINIMUM QUALIFICATIONS: • Education: Bachelor’s degree is required, • Experience facilitating groups for homeless adults, specialized knowledge of substance abuse issues and treatment, and family dynamics treatment is necessary., • Bilingual language ability highly desirable., • Excellent written and verbal communication skills., • Excellent interpersonal and computer literate in Microsoft-Office. OTHER REQUIREMENTS (including Physical Demands): • May be required to work long hours and a varied schedule. • Travelling throughout various locations in the New York City area., • Climatic issues of temperature variance and ventilation association with resident facility impact delivery of services., • Lifting and moving objects weighing up to 30 pounds several times a week., • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status. #IND1 Shift Schedule: Sunday–Thursday, 9:00 AM–5:00 PM | One Late Day: Monday, 2:00 PM-10:00 PM | Days Off: Friday & Saturday

Job Description The Case Management Supervisor (reporting to the Director of Social Services) has responsibility for the following: ESSENTIAL DUTIES AND RESPONSIBILITIES: Directly supervise the Case Managers Provide orientation and initial training to new Case Managers, Social Work interns and other social services staff as assigned. Review daily case notes in CARES and ensure that Case Managers input case notes within 24 hours Monitor incident reports and ensure that follow up case notes are being attached Approve documentation in all charts Identify and coordinate the training and educational needs of the Case Management staff Facilitate groups that will address the needs of the clients Provide support to clients who are struggling to follow up on their ILPs Cover caseloads when necessary Document client engagement in CARES Audit the clients’ charts to ensure compliance Participate in case conferences, team meetings, staff training, community meetings, and staff meetings Approve staff time cards Conduct employee evaluation Perform other duties as assigned. JOB QUALIFICATIONS: Educational Requirements: Master’s Degree in Social Work (Licensed Master Social Worker) or other related fields Experience: Minimum of 3 years of clinical experience Experience working with the mentally ill and/or homeless population Flexible and comfortable in nontraditional setting Excellent oral and written communication skills Proven supervisory skills (in a supervisory capacity for a minimum of 3 years) Powered by JazzHR oilZNcz8as

Job Description Job Title: Case Manager Job location: Bronx, NY Department: Geel Grand Avenue Studios FLSA : Non-Exempt / Professional Reports to: Senior Case Manager or Clinical Coordinator Function: Provides case management services in a single site supportive housing program Hours: 35 hours per week, Monday through Friday Program hours: Office is open from 9:00 AM to 5:00 PM; Mon. to Fri. Salary: Annualized at $63,052.17 with comprehensive benefits package Revision Date : July 2026 Geel Community Services’ Mission Our mission is to enable people with mental illness and co-occurring disorders to establish and maintain safety and stability in a supportive living environment. Geel's housing and support services combine a coordinated, self-directed approach that is individually tailored, and trauma informed. Our model promotes increased self-sufficiency, self-worth, recovery, and the ability for those we serve to live independently within their communities. Program Description: Geel Grand Avenue Studios is a single site, supportive housing residence with 56 studio apartments. Forty-six (46) units will house chronically homeless individuals living with serious mental illness (SMI) or co-occurring disorders and referred from the New York City Human Resources Administration (HRA). The remaining ten (10) units are devoted to Individuals or households who meet the regulatory bodies’ income and household size requirements / admission criteria. Supportive case management services are meant to assist individuals to deal with Daily Living Skill concerns as it relates to maintaining themselves and their apartments. The major goal areas are rehabilitation, mental health, physical health and socialization and the objectives may include budgeting, medication management, crisis intervention, prevocational training, entitlements, supportive counseling, group dynamics and referral to appropriate service providers. Essential Responsibility and Role of a Case Manager • Provide case management with supportive counseling and social services, • Coordinate and provide instructions and information, both individual and group modalities in the skills of daily living. This will include personal hygiene, maintenance of the apartment, and meeting one’s nutritional needs, • Coordinate and conduct socialization and recreational activities and groups that foster increased social skills, decrease isolation and improve cohesion and the development of a social network., • Serve as an advocate/confidante assisting tenants in obtaining services that they are required and entitled. The skills of effectively interfacing with varied social service agencies will be taught. This may involve personally escorting tenants to service providers, • Provides availability (on rotating basis) for crisis intervention and cell phone responsibility during non-scheduled work hours. Qualifications and Requirements Education and Experience: • Bachelor’s degree or higher, and one (1) year’s work experience in the field of social services Physical Requirements • Must be able to access apartments above first floor with or without elevator access., • Must be able travel to different locations. A full job description is available upon interview. To apply for this position please go to agency web site and Career Page https://geelcs.org/jobs/case-manager-grand-ave-studios/ \nCompany Description Geel Community Services' housing and support services combine a coordinated, self-directed approach that is individually tailored and trauma informed. Our mission is to enable people with mental illness and co-occurring disorders to establish and maintain safety and stability in a supportive living environment. Geel Community Services' housing and support services combine a coordinated, self-directed approach that is individually tailored and trauma informed. Our mission is to enable people with mental illness and co-occurring disorders to establish and maintain safety and stability in a supportive living environment.

Job Description Job Title: Case Coordinator Job Summary: CASES is currently seeking a Case Coordinator for our Bronx Pretrial Services team. Rapidly after release into the Supervised Release Program (SRP), the Case Coordinator conducts Supervision Introduction/Orientation meetings with new participants to review supervision conditions required under the supervision plan. In this role, you will help participants comply with their supervision appointments and court appearances during their legal case's pendency. You will also conduct ongoing service need assessments with participants and develop collaborative service plans addressing identified needs and goals. You will ensure participants receive services that are strengths-based, gender-specific, and culturally sensitive while adhering to the core principles of risk, need and responsivity to reduce recidivism, increase engagement in community treatment services and support participants to achieve their self-identified goals for treatment, recovery, rehabilitation, and crime-free community integration. This position is based in our Bronx Community Office and fieldwork in the larger NYC community as needed to assist participants. CASES’ Supervised Release Program (SRP) annually diverts 7,500 people otherwise facing pretrial detention at Rikers Island to community-based supervision and support services. Program participants include youth and young adults, people with substance use disorders and mental illnesses, and individuals who are homeless. SRP participants have not been found guilty of a crime and are not mandated to engage in treatment or other services. This requires staff to tactfully deliver approaches to help participants tap into their intrinsic motivation to leverage their strengths and skills for meaningful life improvements while fulfilling all court requirements. Shift Hours: This position is full-time Monday - Friday from 9:00 AM - 5:00 PM Location Address: 424 East 147th Street, Bronx, NY 10455. Our office is easily accessible by public transportation. Workplace Flexibility: Hybrid - For roles that have at least 1 full day remote per week Salary: The salary for this role is $59,410 per year What You Will Be Doing: • Provide supervision and community-based services to a caseload of pretrial participants, • Rapidly (within 24-48 hours of release) conduct Supervision, • Introduction/Orientation meetings with new participants to review supervision conditions, the reporting schedule (as assigned by level of recidivism risk), and the mandatory methods of communication (face-to-face, telephone, and texts) that will be required under the participant’s supervision plan, • Work collaboratively with the court and other pretrial staff team to facilitate and ensure caseload participants’ successful completion of mandated supervision appointments and court appearances during the pendency of their legal case, • Review legal and court screening documentation and work with participants to analyze their offending behavior patterns, identifying behavioral changes, need for implementation of supports that may reduce likelihood of any pretrial arrests, • On an ongoing basis, conduct service need assessments with participants to examine psychosocial needs and problems, including the severity of mental and substance use disorders, problems affecting participation, engagement, and continuity in supervision and treatment and individual motivation for treatment, • Link participants to treatment based on their eligibility, preferences and needs and provide escort to community services, • Ensure the timely flow of community outreach and case management activities to meet program goals and objectives, • Utilize problem solving techniques, motivational interviewing as an integral part of the pretrial supervision and case management process approach, to help motivate and engage individuals in any needed process of change, • Provide all services in a manner that is gender-responsive, trauma-informed, and that adheres to the core principles of risk-need-responsivity, • Maintain collaborative relationships with community providers (supported housing providers, Health Homes, care management programs, addiction treatment and mental health providers, peer-run providers, education, vocational training and employment services providers, legal services providers, medical care providers, and family providers), • Follow program community-based monitoring protocols for high risk and high need program participants and request/participate in case reviews to addresses complex cases, • Enter assessment, supervision appointment reporting, progress note documentation into program database; conduct all electronic charting activities and reporting in accordance with confidentiality regulations and in a timely fashion, • Meet monthly case management contact and outreach goals as established by supervisory staff, • Provide culturally competent services in accordance with CASES policies and practice, • Any other duties as required by the Program Director and other supervisory staff What We Are Looking For: • Bachelor’s degree with a minimum of 1-2 years of experience, or an associate’s degree with a minimum of three years' experience working in human services with individuals with substance use disorders, co-occurring mental health and substance use disorders and involvement in the criminal justice system, • Extensive knowledge of community treatment, support services and resources, • Knowledge of the criminal justice system, court processes and alternative to detention/incarceration services Preferred Skills: • Experience using databases such as Salesforce, • Fluency in Spanish Employee Benefits: CASES cares about employee wellbeing, and we offer a comprehensive benefits package to support you and your family, including: • Medical, • Dental, • Vision, • Vacation and Paid Time Off – starting at 25 days-off annually, • 12 Paid Holidays per year, • Retirement 403b Competitive matching up to 6%, • Employee Referral Program, • Visit www.cases.org/careers/ to learn more about benefits offered by the CASES Although we would love to learn about the skills of every candidate, only selected candidates that are selected will receive a response. We encourage you to apply for any position(s) you feel you are qualified for. CASES is proud to be an Equal Opportunity Employer. Employment with CASES is based solely on qualifications and competence for a particular position without regard to race, color, ethnic or national origin, age, religion, creed, gender, sexual orientation, disability, or marital, military, or citizenship status. We also actively recruit individuals with prior involvement in the criminal legal system. Monday - Friday, 9am to 5pm 35 hours per week excluding breaks

Job Description Let’s Connect! Are you ready to embark on a new career endeavor? The Doe Fund is a leading New York City non-profit organization that operates the enormously visible Ready, Willing & Able (RWA) program, whose participants clean over 115 miles of streets and sidewalks every day. With an $80 million budget, 500+ staff members, and 46,000 individual donors, The Doe Fund is nationally acclaimed as a work-based model for solving homelessness and criminal recidivism. We empower people to break the cycles of homelessness, welfare dependency, substance abuse, and incarceration through innovative work and housing programs. The Doe Fund is currently seeking a high-energy, self-motivated, experienced Case Manager to join our team. The successful candidate will have experience working with formerly incarcerated individuals, Mental Health Organizations, Homeless Services, and/or Housing organizations. This position will be based out of our Harlem Center for Opportunity in Manhattan. Responsibilities: • Manage a caseload of clients; monitor their progress toward meeting goals established in their service plans and their participation is required RWA program components, • Research and coordinate access to outside referral sources for Mental Health, Substance Recovery, Benefits, Entitlements, and Primary Care services., • Communicate with DHS and other agencies as needed., • Collaborate with clients; provide assistance in goal setting and self-development; work as a team with other staff to achieve program-wide participation, employment, housing, graduation, retention, and other program goals., • Organize and facilitate caseload and other groups on various topics., • Maintain current, accurate, complete, and timely documentation of trainee progress in charts and case-noting databases (TDF’s Client Tracking Database and DHS’s CARES)., • Provide crisis intervention to clients in order to resolve any issues or concerns that may arise., • Perform other duties as assigned. Qualifications: • A High School Diploma is required. Bachelor’s degree with a major in Psychology, Sociology, Counseling, Social Work, or other Human Services concentration preferred., • At least 2+ years of experience in Human Services/Case Management, • Experience working with challenging high-service needs populations preferred, • CASAC a plus, • Strong interpersonal and written/verbal communication skills required, • Working knowledge of MS, Word, Excel, PowerPoint, and Google, • Bilingual preferred. Interested? Submit your application for review. Before you go, we want to assure you that we are committed to building a diverse and inclusive workplace reflective of individuals who share our mission and who want to join us in working on the cutting-edge of important social issues. We are an equal opportunity employer and we highly encourage applications from candidates regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local law.

Job Description Let’s Connect! Are you ready to embark on a new career endeavor? Join The Doe Fund on our mission to break the cycles of homelessness, addiction, and recidivism. Our flagship Ready, Willing & Able (RWA) program provides paid transitional work experience, transitional housing, advanced occupational training, and comprehensive supportive services to individuals experiencing homelessness. The Doe Fund is also one of New York City’s largest nonprofit developers of permanent, affordable, and supportive housing, with more than 1,900 units in operation or pre-development. The organization has an annual operating budget of $80 million and a full-time staff of nearly 500, a significant portion of whom are graduates of our programs. The Doe Fund is currently seeking a high-energy, self-motivated, experienced Case Manager to join our team. The successful candidate will have experience working with formerly incarcerated individuals, Mental Health Organizations, Homeless Services, and/or Housing organizations. This position will be based out of our 510 Gates Avenue Program in Brooklyn. Responsibilities: • Manage a caseload of clients; monitor their progress toward meeting goals established in their service plans and their participation in required RWA program components, • Research and coordinate access to outside referral sources for Mental Health, Substance Recovery, Benefits, Entitlements, and Primary Care services., • Communicate with DHS and other agencies as needed., • Collaborate with clients; provide assistance in goal setting and self-development; work as a team with other staff to achieve program-wide participation, employment, housing, graduation, retention, and other program goals., • Organize and facilitate caseload and other groups on various topics., • Maintain current, accurate, complete, and timely documentation of trainee progress in charts and case-noting databases (TDF’s Client Tracking Database and DHS’s CARES)., • Provide crisis intervention to clients in order to resolve any issues or concerns that may arise., • Perform other duties as assigned. Qualifications: • A High School Diploma is required. Bachelor’s degree with a major in Psychology, Sociology, Counseling, Social Work, or other Human Services concentration preferred., • At least 2+ years of experience in Human Services/Case Management, • Experience working with challenging high-service needs populations preferred, • CASAC a plus, • Strong interpersonal and written/verbal communication skills required, • Working knowledge of MS, Word, Excel, PowerPoint, and Google, • Bilingual preferred. Interested? Submit your application for review. Before you go, we want to assure you that we are committed to building a diverse and inclusive workplace reflective of individuals who share our mission and who want to join us in working on the cutting-edge of important social issues. We are an equal opportunity employer and we highly encourage applications from candidates regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local law.

Job Description Let’s Connect! Are you ready to embark on a new career endeavor? Join The Doe Fund on our mission to break the cycles of homelessness, addiction, and recidivism. Our flagship Ready, Willing & Able (RWA) program provides paid transitional work experience, transitional housing, advanced occupational training, and comprehensive supportive services to individuals experiencing homelessness. The Doe Fund is also one of New York City’s largest nonprofit developers of permanent, affordable, and supportive housing, with more than 1,900 units in operation or pre-development. The organization has an annual operating budget of $80 million and a full-time staff of nearly 500, a significant portion of whom are graduates of our programs. The Doe Fund is currently seeking a high-energy, self-motivated, experienced Senior Case Manager to join our team. The successful candidate will have experience working with formerly incarcerated individuals, Mental Health Organizations, Homeless Services, and/or Housing organizations. The Senior Case Manager will manage a caseload and be a team player, assisting the Associate Director and Director with management-related tasks. This position will be based out of our 510 Gates Avenue Program in Brooklyn. Responsibilities: • Manage a caseload of challenging clients with high service needs and assist other Case Managers and the management team with providing services., • Generate Service Plans/Independent Living Plans with and for clients., • Monitor the progress of clients toward meeting goals established in their Independent Living Plans and the RWA Program., • Research and coordinate access to outside referral sources for Mental Health, Substance Recovery, Benefits, Entitlements, and Primary Care services., • Communicate with DHS and other agencies as needed., • Collaborate with clients; assist in goal setting and self-development; work as a team with other staff to achieve program-wide participation, employment, housing, graduation, retention, and other program goals., • Organize and facilitate caseload and other groups on various topics., • Maintain current, accurate, complete, and timely documentation of trainee progress in charts and case-noting databases (TDF’s Client Tracking Database and DHS’s CARES)., • Provide crisis intervention to clients in order to resolve any issues or concerns that may arise., • Assist with generating reports related to program services., • Perform other duties as assigned. Qualifications: • An Associate Degree is required. Bachelor’s degree with a major in Psychology, Sociology, Counseling, Social Work, or other Human Services concentration preferred., • At least 3+ years of experience in Human Services/Case Management, • Experience working with challenging high-service needs populations preferred, • CASAC a plus, • Strong interpersonal and written/verbal communication skills are required, • Working knowledge of MS, Word, Excel, PowerPoint, and Google, • Bilingual preferred. Interested? Submit your application for review. Before you go, we want to assure you that we are committed to building a diverse and inclusive workplace reflective of individuals who share our mission and who want to join us in working on the cutting-edge of important social issues. We are an equal opportunity employer and we highly encourage applications from candidates regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local law.

Job Description Job Title: Intensive Case Manager Job Summary: CASES is a New York City agency working at the forefront of the intersection between behavioral health and involvement in the criminal justice system. Our mission is to increase public safety through innovative services that reduce crime and incarceration, improve behavioral health, promote recovery and rehabilitation, and create opportunities for success in the community. The Behavioral Health division consists of a continuum of services for justice-involved individuals with serious mental illness, including Certified Community Behavioral Health Clinic (CCBHC), health home care management (HHCM), forensic homeless intensive case management (ICM), assertive community treatment (ACT), and intensive mobile treatment (IMT). The Intensive Case Manager (ICM) is responsible for providing transitional case management services to individuals with serious mental illness who are re-entering from state prison to shelters in New York City. Salary: The salary range for the Intensive Case Manager is $56,000 per year. Shift Hours: The Intensive Case Manager is a full-time Monday - Friday from 9am to 5pm. Location Address: 2090 Adam Clayton Powel Jr Blvd, 4th Floor, New York, NY 10027. Working environment: Flexible - (for roles that have day(s) that can be partially remote, e.g., being able to draft notes at home after going to the office/community in the morning). What you will be doing: • Maintain a caseload of 12 clients and conduct at least 6 in-person services per month for all clients., • Provide essential transitional care coordination services, including pre-release contacts, day-of-release warm handoffs, assessments and service planning, and assistance with entitlements, housing, vocational, independent living skills, linkage to community supports (e.g., mental health, substance use, medical providers), advocacy, crisis response, and case conferences., • Provide services using a transitional practice framework (i.e., engagement, self-management skills, transfer of care) that is informed by critical time intervention methods., • Successfully connect clients to longer term community support services, such as health home care management or assertive community treatment., • Document all services in a comprehensive and timely manner in the case record, including assessments, service plans, progress notes, and discharge plans., • Complete required reports in the Child and Adult Integrated Reporting System (CAIRS) and the Assisted Outpatient Treatment (AOT) portal., • Attend relevant trainings, especially related to prison re-entry and behavioral health/criminal justice., • Collaborate professionally and effectively with stakeholders, such as the DOCCS/Parole, the Department of Homeless Services (DHS), and the Office of Mental Health (OMH)., • Provide ICM services in a strengths-based, recovery-oriented, trauma-informed, and culturally humble manner., • Other duties as requested by the Team Leader or CASES senior management. What we are looking for: • Bachelor’s Degree with a major or concentration in a relevant human services area, • Five (5) years of experience in (a) providing direct services to individuals with serious mental illness (b) assisting individuals in their re-entry from incarceration to community settings, and (c) linking individuals with serious mental illness to a broad range of services essential to successful living in the community, • Advanced clinical skills in the engagement of high-need individuals with serious mental illness, including motivational interviewing, suicide prevention, risk screening, trauma-informed care, person-centered care planning and interventions, and recovery-oriented approaches, • Strong commitment to serving justice-involved individuals with behavioral health needs Additional, preferred skills we are looking for but are not required: • Bilingual in Spanish/English, • Individuals with lived experience in the areas of mental health, substance use, or criminal justice involvement are encouraged to apply Employee Benefits: CASES cares about employee wellbeing, and we offer a comprehensive benefits package to support you and your family, including: • Medical, • Dental, • Vision, • Vacation and Paid Time Off – starting at 25 days, • 12 Paid Holidays per year., • Retirement 403(b) Competitive matching up to 6%., • Employee Referral Program Our Values At CASES, we like to move with PURPOSE, which reflects our values: PEOPLE| Hold people’s stories with dignity UNITY| Commit to a shared mission RESPECT| Celebrate the strength of diversity PROGRESS| Always work to improve OPTIMIZE| Make the best use of resources SOLUTIONS| Work together to solve problems EMPATHY| Seek to understand others Although we would love to learn about the skills of every candidate, only selected candidates that are selected will receive a response. We encourage you to apply for any position(s) you feel you are qualified for. CASES is proud to be an Equal Opportunity Employer. Employment with CASES is based solely on qualifications and competence for a particular position without regard to race, color, ethnic or national origin, age, religion, creed, gender, sexual orientation, disability, or marital, military, or citizenship status. We also actively recruit individuals with prior involvement in the criminal legal system. Monday - Friday, 9am to 5pm 35 hours per week excluding breaks

Job Description The salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills, and expertise. Hybrid: 4 days in office/1 day remote Join UP! We are lighting the path home, one person at a time. About Urban Pathways Since 1975, Urban Pathways has engaged New York City’s most vulnerable residents, people on the streets or in areas unfit for human habitation, “lighting the path home, one person at a time.” Urban Pathways is a catalyst for transformative change in the lives of unhoused adults, empowering them to discover their inherent strengths and abilities. We provide essential support and foster an environment where individuals can redefine their narratives and become their best selves. Job Summary Reporting to the Director of Social Services/Social Services Supervisor, the Case Manager provides and documents clinical and case management services for assigned clients. The Case Manager will be an active listener and provide high quality customer service and respond by exhibiting cross-cultural awareness with the ability to promote and contribute to an equitable and inclusive anti-racist organizational culture and environment. Key Responsibilities & Essential Function Program/Facilities • Provides comprehensive case management services for assigned clients including, but not limited to:, • Support and resources/referrals for clients to meet objectives, including but not limited to:, • Entitlements, • Housing, • Employment / Education / Vocational Training, • Health, mental health treatment, and substance abuse services, • Social and community integration, • Counseling and support to clients on an on-going basis including, but not limited to:, • Crisis intervention, • Training and support on client daily living skills, as required, • Assistance in problem solving, as required, • Conflict resolution, • Advocacy, • Assesses client needs, develops service plans and/or service referrals to achieve client self-sufficiency., • Conducts field work including, but not limited to home visits, escorting clients to appointments, and outreach., • Facilitates client groups., • Monitors client medications, as required., • Conducts client intake and updates information in client database system(s)., • Completes incident reports and distributes related notices within 24 hours. Administrative • Maintains and submits all necessary documentation and reports accurately in a timely manner and as required by Urban Pathways, regulatory and funding agency policies, and procedures including but not limited to:, • Enter progress notes after each client meeting within 48 hours and/or as mandated by the Program., • Completes Intake/Admission documentation within 24 hours of client admission, as mandated by the Program., • Documents assessments in client records within required timeframe (not applicable for Outreach Program)., • Updates information in client records, as required., • Documents incidents and distributes related notices within 24 hours when the Case Manager has witnessed the incident., • Submit all required paperwork for supervisor approval within 48 hours., • Files paperwork in client charts (once approved/signed by supervisor), as required by program (no more than 48 hours). Community Relations • Develops and maintains relationships with community services and resources with particular emphasis on substance/alcohol abuse programs, housing, health and mental health programs, employment, and benefits., • Attends and participates in external meetings with funding agency and housing providers. Communication • Communicates verbally and in writing in a professional manner at all times., • Attends staff meetings, trainings, and supervisory sessions, as required., • Responds to all communications including telephone, email, and other oral and written inquiries in a timely manner. Performs all other duties as assigned and as required. Qualifications, Education and Experience • Bachelor’s degree required. Bachelor’s degree in social work or other related field preferred., • Minimum one year of case management, individual or group counseling experience preferred., • Knowledge of NYC housing subsidy programs., • Experience with people experiencing homeless, mental illness and/or substance abuse population preferred. Skills & Competencies • Proficiency in Microsoft Office (e.g. Word, Excel, Outlook, etc.) and electronic record-keeping systems (e.g. Awards, Cares, Caires, etc.)., • Ability to maintain accurate and up-to-date case notes, documentation, and records., • Excellent organizational and time management skills., • Excellent communication, interpersonal abilities, and follow-up skills., • Work effectively with individuals from diverse backgrounds and cultures., • Foreign languages a plus. Other • Required to work a flexible schedule including weekends, holidays, and evenings. Capabilities • Desire to perform the essential functions of this job., • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions., • Comfortable with using public transportation to travel to and from various programs sites. Licenses • Valid driver’s license with clean driving record a plus. Physical Requirements • All programs require fieldwork, home visits, client escorts, and use of public transportation. Urban Pathways offers a comprehensive benefits package designed to support the well-being and professional growth of our employees. These benefits include: • Healthcare Coverage: Medical, dental, and vision insurance plans to keep you and your family in good health., • Retirement Savings: A 403(b) plan and a 401(a) with employer annual contribution to help you plan for a secure financial future., • Paid Time Off: Generous paid time off, including vacation, holidays, and personal days., • Professional Development: Opportunities for continuous learning and professional development to enhance your skills and advance your career., • Flexible Work Arrangements: Work-life balance is important to us, and we offer flexible work arrangements to accommodate your needs., • Wellness Programs: Employee wellness programs, including fitness initiatives and mental health support., • Employee Assistance Program (EAP): Confidential counseling and support services for personal or work-related issues., • Employee Recognition: Recognition programs to celebrate and reward outstanding contributions.\nCompany Description Urban Pathways serves as the first point of contact for New York City's most vulnerable residents - people living on the streets, in subways, or in public areas. An innovative and data-driven leader, Urban Pathways is known for the effectiveness of our "housing first" approach. We engage individuals where they are in the cycle of homelessness. Through outreach and drop-in center services, transitional, long-term and permanent housing, and comprehensive support services, Urban Pathways helps more than 2,000 homeless men and women take control of their lives and find their way home. Urban Pathways is a 501(C)3 non-profit organization. We seek to hire talented and highly motivated individuals who will partner with us to provide excellent service to our clients. Urban Pathways serves as the first point of contact for New York City's most vulnerable residents - people living on the streets, in subways, or in public areas. An innovative and data-driven leader, Urban Pathways is known for the effectiveness of our "housing first" approach. We engage individuals where they are in the cycle of homelessness. Through outreach and drop-in center services, transitional, long-term and permanent housing, and comprehensive support services, Urban Pathways helps more than 2,000 homeless men and women take control of their lives and find their way home. Urban Pathways is a 501(C)3 non-profit organization. We seek to hire talented and highly motivated individuals who will partner with us to provide excellent service to our clients.

Job Description The Case Management Supervisor (reporting to the Director of Social Services) has responsibility for the following: ESSENTIAL DUTIES AND RESPONSIBILITIES: Directly supervise the Case Managers Provide orientation and initial training to new Case Managers, Social Work interns and other social services staff as assigned. Review daily case notes in CARES and ensure that Case Managers input case notes within 24 hours Monitor incident reports and ensure that follow up case notes are being attached Approve documentation in all charts Identify and coordinate the training and educational needs of the Case Management staff Facilitate groups that will address the needs of the clients Provide support to clients who are struggling to follow up on their ILPs Cover caseloads when necessary Document client engagement in CARES Audit the clients’ charts to ensure compliance Participate in case conferences, team meetings, staff training, community meetings, and staff meetings Approve staff time cards Conduct employee evaluation Perform other duties as assigned. JOB QUALIFICATIONS: Educational Requirements: Master’s Degree in Social Work (Licensed Master Social Worker) or other related fields Experience: Minimum of 3 years of clinical experience Experience working with the mentally ill and/or homeless population Flexible and comfortable in nontraditional setting Excellent oral and written communication skills Proven supervisory skills (in a supervisory capacity for a minimum of 3 years) Powered by JazzHR zTVurc6Qh9

Job Description Job Title: Case Manager Classification: Full-time, Non-Exempt Reports to: Assistant Program Director and Program Director Location: Rustin House, New York, NY Status & Hours: Full-time position with a regular daytime schedule that may include 1–2 evening or late shifts. Lantern staff may be asked to adjust their work schedule depending on the operational needs of the site and the agency. Who We Are: Lantern Community Services helps New Yorkers impacted by homelessness move from surviving to thriving by pairing safe, supportive housing with wraparound services that build lasting stability and independence. If you believe a steady home can be the start of everything else, you'll fit right in with our mission-first team. Lantern was also recognized as a Top 2025 Workplace by City & State New York - a great place to do meaningful work with people who care! Where You Will Work: Rustin House is one of Lantern’s supportive housing communities in New York City, serving formerly homeless individuals who may experience mental illness, substance use disorders, legal and criminal justice involvement, and other chronic medical conditions. About the Role: We are seeking an experienced and dedicated Case Manager to join our team at Rustin House. The Case Manager will assist residents in stabilizing their lives, maintaining housing stability, and achieving their physical, emotional, vocational, and social goals. This role involves assessing client needs, linking clients to services, developing individualized plans toward stabilization and re-housing, monitoring progress, and maintaining accurate documentation. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Provide a range of services including benefits and entitlements assistance, case management, group programming, individual counseling and support, advocacy, resources, and referrals for residents., • Utilize a harm reduction approach to support a diverse caseload of formerly homeless individuals around issues of mental health and substance use., • Actively engage residents through regular apartment visits, community outings, and escorts to appointments as needed., • Develop safety plans for residents and work with the team to de-escalate clients and collaboratively manage crises as they arise., • Maintain current and accurate documentation for all cases across all required reporting agencies, including progress notes, case contacts, and case summaries., • Participate in staff and clinical meetings and individual supervision to ensure best practices in the performance of role responsibilities., • Perform other duties as assigned. Required Education and Experience: • High school diploma, HSE, or GED required. Bachelor's degree from an accredited institution preferred., • Minimum of two (2) years of social services experience required., • Possession of a valid Food Handler's License, or the ability to obtain one within six (6) months of hire, is required., • Highly organized with the ability to manage a diverse caseload of clients with varying needs., • Able to work well under pressure, including in crisis situations, and flexible with work schedule when necessary., • Experience with ETO or other electronic case management systems., • Experience working with individuals impacted by homelessness, mental illness, substance use, and/or low-income backgrounds. Work Environment: This position operates within a supportive housing site in New York, NY, and works with a population that may experience mental illness, substance use, disability, HIV/AIDS, and/or other chronic health conditions. Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, climb stairs, and/or kneel. They must also use their hands to type, handle, or feel. The employee is frequently required to talk or hear and must occasionally lift and/or move up to 10 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role. Other Duties: Duties, responsibilities, and activities may change at any time with or without notice. Equal Opportunity Employer: Lantern Community Services provides equal employment opportunities to all employees and applicants. Lantern values the diversity of our clients, staff, Board of Directors, and partners. By bringing diverse individuals and viewpoints together, we create more vibrant, healthy, and just communities.

Job Description Position Summary The Bronx Men’s Homeless Shelter is seeking a dedicated and compassionate Case Manager to assist residents in accessing services and resources that support their transition from temporary shelter to permanent housing. The ideal candidate will have experience working within the DHS/OTDA system, possess strong case management skills, and be committed to helping individuals achieve stability and self-sufficiency. Essential Duties and Responsibilities • Conduct initial resident intakes and enter accurate information into CARES within 48 hours, or as required by DHS/OTDA guidelines., • Establish professional and supportive relationships with residents while maintaining confidentiality., • Create, maintain, and update resident case files and documentation., • Develop and update Independent Living Plans (ILPs) on a weekly or biweekly basis and document all progress notes on the same day services are provided., • Complete Psycho-Social Assessments in CARES within the first month of a resident’s stay and update assessments annually or as required., • Schedule appointments with referral agencies and follow up regarding resident participation and progress., • Monitor and document client engagement and progress on a weekly basis., • Serve as a liaison and advocate for residents with external organizations, including educational institutions, healthcare providers, housing agencies, and legal services., • Assist residents in identifying and overcoming barriers to obtaining permanent housing., • Support residents in maintaining active Public Assistance benefits., • Escort residents to appointments when necessary., • Assist residents in obtaining required documentation, including New York State identification cards, birth certificates, and other essential records., • Provide employment support, including resume preparation, cover letter development, job applications, and referrals to employment resources., • Attend staff meetings, trainings, and professional development activities as required., • Perform additional duties as assigned by the Program Director. Education and Experience • Bachelor’s degree in Social Work, Human Services, Psychology, Sociology, or a related field preferred., • Minimum of two (2) years of relevant case management or social services experience preferred., • Experience working within the DHS/OTDA system strongly preferred., • Knowledge of homeless services, housing resources, and public assistance programs. Qualifications • Strong computer proficiency, including Microsoft Office Suite (Word, Excel, Outlook) and database management systems., • Excellent verbal and written communication skills., • Strong analytical, organizational, problem-solving, and time-management abilities., • Ability to maintain accurate and timely documentation., • Ability to work effectively with diverse populations in a fast-paced environment., • Bilingual English/Spanish is a plus. Schedule • 7 hours per day, • 5 days per week, • Schedule may vary based on operational needs Benefits Competitive salary and benefits package offered based on qualifications and experience. \nCompany Description Thriving Bronx Based (CBO) Not For Profit Affordable Housing Developer has been in successful operation for over 50 years. SEBCO developed one of the first Section 8 Projects in the United States right here in the South Bronx. SEBCO's basic mission is to develop and maintain affordable housing in the Bronx and provide supportive services and security to our residents and the entire neighborhood. SEBCO has two new ground up construction projects in the pipeline as well as several refinancing of current developments that are in progress currently. SEBCO also sponsors three (3) DHS homeless shelters and a DFTA lunch program for senior citizens as well as an NPP grant. SEBCO and its staff are committed to improving the local community through development and investment not only in the properties but also in the people who work and live in our developments. Thriving Bronx Based (CBO) Not For Profit Affordable Housing Developer has been in successful operation for over 50 years. SEBCO developed one of the first Section 8 Projects in the United States right here in the South Bronx. SEBCO's basic mission is to develop and maintain affordable housing in the Bronx and provide supportive services and security to our residents and the entire neighborhood.\nSEBCO has two new ground up construction projects in the pipeline as well as several refinancing of current developments that are in progress currently. SEBCO also sponsors three (3) DHS homeless shelters and a DFTA lunch program for senior citizens as well as an NPP grant. SEBCO and its staff are committed to improving the local community through development and investment not only in the properties but also in the people who work and live in our developments.

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach more than 72,000 individuals and families each year at our 100 locations, including 10,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families live in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. CAMBA operates 6 single adult shelters and 6 family shelters and one drop in center. Each shelter offers clients a supportive, structured therapeutic, safe, and drug-free facility. Homeless (often mentally-ill and substance-abusing) men and women are provided with comprehensive services to stabilize their condition in order to successfully transition into to permanent and/or supported housing. The Broadway House Women’s Shelter in Bushwick serves 200 women, approximately 100 of whom are mentally ill and chemically addicted Position: Shift Supervisor Reports To: Assistant Program Director Location: 1245 Broadway, Brooklyn, NY 11221 What The Per Diem Shift Supervisor Does: • Maintain professional relationships with clients and client confidentiality., • Practice Universal Precautions/Standard Protocol & Procedures., • Comply with any and all Federal, State, City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information., • Input client data using DHS’ CARES database, as needed., • Communicate effectively with clients, peers, supervisors, and funders., • Ensure regulatory compliance is met per NYS DHS, NYS OTDA, NYC FDNY, NYC Dept. of Health, NYC Coalition for the Homeless, etc, is adhered to. (i.e., log book entries, bed checks, client belongings, security, client care, medication, etc)., • Ensure security and residential aide and social service staff conduct new client orientation within 24 hours of entry into the facility., • Ensure the safety and security of operations of the facility by maintaining adequate staffing levels., • Must remain on-site to provide supervisory coverage at all times, including lunch breaks, when working shifts as the only on-site Shift Supervisor., • Ensure inventory of security equipment is up to date., • Ensure security of valuables and medications in safe/cabinet., • Retrieve, observe and document client’s self-administration of medications, as appropriate., • Manage and coordinate the day-to-day functions of the shift ensuring programming, rounds, and client care services are occurring., • Professionally respond to complaints, incidents and emergencies and/or incidents and interview all parties, analyze, collect data, document and report the situation., • Resolve individual conflicts and disputes between staff or clients in a respectful and solution based manner., • Participate in program meetings as requested., • Engage clients to address issues that arise on the shift and document and communicate via written logs, face-to-face meetings etc. to ensure appropriate staff are aware., • Monitor clients’ safety and ensure safety policies and procedures are practiced daily., • Overcome resistance to change from clients., • Provide all required information for shift reports to CAMBA management and/or to funders., • In the absence of adequate staffing, will have direct service/program responsibility in addition to the above., • Enforce and adhere to the Good Neighbor Policy and respond to community concerns when appropriate., • May conduct initial intake or initial and/or periodic assessments of clients, • May reach out and market the program to the community in order to obtain resources for clients. Minimum Education/Experience Required: • HS Diploma or GED and 3 years applicable experience, or Associate’s degree (A.A.) and 2 years applicable experience, or Bachelor’s degree (B.A., B.S.W.) and/or equivalent experience. Other Requirements: • Must obtain and maintain First Aid/CPR certification., • Must obtain and maintain certification in overdose prevention., • Must obtain and maintain F-80 Fire Safety Coordinator certification, • Must obtain and maintain CPI (Crisis Prevention) certified, • Bi-lingual preferred. Compensation:$28.51 hourly When salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate. This includes but is not limited to experience, education, budget and/or program size, internal equity, skills and other factors that may be required for the position and organization. Status: -Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA and CAMBA Housing Ventures are proud to be an Equal Employment Opportunity Employer. We value a diverse & inclusive workforce and do not discriminate based upon race, religion, color, national origin, gender, gender identity, gender expression, sexual orientation, age, status as a protected veteran, status as an individual with a disability (including pregnancy, childbirth, or related medical conditions), or other applicable legally protected characteristics. Powered by JazzHR K2tdS5ydG1

Job Description Case Manager Transitional Living Shelter - Location: 968 3rd Ave., Brooklyn, NY, 11232 Sunset Park, Brooklyn, NY Hours: Full time 35 hours per week Specific hours to be determined. Case Managers will work alternate working holidays. Salary Range: $45,000 - $50,000 Overview: Young Adult Transitional Shelter is a 39-bed transitional shelter in Sunset Park, Brooklyn for homeless young women, ages 18 to 25. The shelter empowers women to obtain permanent housing and helps them develop the independent living skills necessary for life beyond the shelter. Residents gain access to a variety of services such as independent living skills workshops, individual and group counseling, and assistance in securing permanent housing. The shelter also partners with other BCS programs to give residents the resources they need: from connecting residents with the Education Center to get their High School Equivalency Diplomas, to directing them to our Greater Heights Clubhouse to address chronic mental illness. Caseload approximately 19 to 20 clients Responsibilities: Provide consistent, high quality program service delivery to all clients populations in accordance with funder and regulatory requirements; best practices; BCS policies and Core Values; and Code of Conduct for Custodians of People with Special Needs. Serve as a role model to all stakeholders. Navigate all client services including but not limited to referrals for specialty care (i.e. medical, mental health, and substance abuse services, etc.), coordinating appointments, and/or any other processes needed to aid residents with achieving all goals identified in their Individualized Treatment Plan and increasing their level of self-efficacy Complete all required assessments and service plans in a timely manner Complete progress notes within 24 hours of individual sessions Meet with all clients assigned to caseload a minimum of once per week and/or as instructed by Program Director Provide crisis intervention services and complete all incident reports in a timely fashion Provide case management coverage in the event of staff vacancies to preserve the quality of care of all residents Facilitate one group per week (i.e. mental health awareness, substance abuse prevention, game night, etc.) Participate in the facilitation of fire drills Aid with coordinating resident move-ins and move-outs Participate in recreational events in the community to increase consumer socialization skills Attend all meetings, trainings, seminars, workshops, and case conferences as assigned and required Complete all other tasks as assigned by Program Director Qualifications Required: High School Diploma with 5 years experience with homelessness. Preferrd - BSW or BA in human services related field, with a minimum of two years of experience with homelessness. Position requires direct face-to face contact with residents on an ongoing basis. Ability to keep track of multiple priorities, complete tasks on time, meet deadlines and keep the appropriate people informed of the status. Have strong communication skills (written and oral). Maintain client and staff confidentiality Computer literacy (Microsoft Word, Excel, Gmail, etc.) Experience with CARES Collaborative Homeless Management Information System BCS is an Equal Opportunity Employer. Auxiliary aids and services are available upon request to individuals with disabilities.

Job Description Summary: Streetwork Project is an innovative outreach-counseling program for homeless youth in Harlem, which utilizes a harm reduction approach. Under this umbrella, Case managers provide comprehensive services to adolescents and young adults impacted by homelessness and involved in street activities (gangs, violence, drug use/sale and survival sex). This position will focus on providing support and services to LGBT youth. Services provided include assessment, case planning, case facilitation and management, counseling, referrals, outreach, crisis transportation, daily living services (food, shower, respite), triage counseling, recreational activities and support groups. The Case manager coordinates with Safe Horizon supporting programs and local agencies to provide short- and long-term care necessary to meet the wide range of needs related to homeless adolescents. Responsibilities: • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients., • Engagement of adolescents into program structure (harm reduction philosophy, rules, mutual respect), • Intake and assessment for individuals seeking assistance and screen for housing eligibility, • Provide case management to a caseload of LGBTQ youth, • Assist Youth in applying to Supportive housing and other permanent housing options, • Coordinate with Housing Navigators and Housing Advocate & Benefits Coordinator in follow up with clients and gathering of documentation for processing, • Provide ongoing support to youth in housing following exit of shelter/drop-in. Serve as an advocate and liaison for clients negotiating the shelter system and other social service programs, • Enrollment of clients for Public Assistance & Food-stamps, • Coordinate with social worker in assessing clients’ eligibility and assist with processing for SSI benefits, • Completion of application for SSI for youth who are eligible, • Complete psychosocial reports on youth for Supportive Housing & SOAR screening tools for SSI, • Escort homeless youth to appropriate services and provide transportation as part of case plan, • Facilitate LGBTQ support group, plan outings and socialization events for the LGBTQ youth, • Conduct surveys with LGBTQ youth to assess program’s progress meeting objectives; Triage counseling; Mediation for internal conflicts, • Support Drop-in staff in providing youth access to daily living needs (food, clothes, hygiene supplies, space to rest), • Provide supportive and crisis intervention counseling utilizing a traum based intervention (ARC) for youth with more complex mental health needs and challenges., • Collaborate and coordinate with on- site mental health providers to ensure clients access to care., • Advocacy on behalf of under 18-year-old clients for Administration for Children’s Services support, • Street outreach to homeless and street involved young people, as assigned, • Facilitate Drop-in presentations related to aftercare and independent living skills, • Preparation of case records, prepare monthly and quarterly statistical reports, • Maintain routine administrative responsibilities to include the preparation of correspondence, maintaining files, mail, email, and telephone., • Participate at staff trainings, staff meetings and staff group process workshops & clinical case conferencing; Participate in weekly supervision. Secondary Job Functions: • Petty Cash reconciliation, • Identification of new resources appropriate for population, • Provide wellness and recreational (engagement) activities, • Coordinate services with other Streetwork staff and on-site legal, medical, and psychiatric service providers, • Manage events in the Drop-In Center, Monitor entrance to the program, oversee concrete support to clients, provide transportation to NYC Runaway and Homeless Youth Programs and/or oversee meal preparation Interacts with: • All Streetwork program sites and staff, • All internal Safe Horizon programs and departments that can comprehensively support the client and case plan, • All external agencies and organizations that can provide appropriate services to the client Qualifications: • Experience working in a social services setting, OR, • Personal experience with street survival activities (homelessness, gangs, drug economy, sex industry) with three years separation from involvement in these activities. Deep understanding of the relationship between personal experience and professional standards., • Experience working with youth who have Co-occurring Disorders, • Bachelor’s Degree, creative arts, liberal studies or relevant experience related to working with youth or working in social service settings with target population. Desirable: • Experience in implementing Evidence Based Interventions in trauma informed care in work with youth., • At least 1 year working with the homeless population, youth, or harm reduction Knowledge and Skills: Required: • Compassionate approach to others and openness to new ideas, • Dynamic energy, able to multi-task and negotiate multiple demands on attention, • Non-judgmental approach and ability to empathize with others, • Clear and concise verbal and written communication skill, excellent interpersonal and organizational skills, • Genuine interest in working with disenfranchised youth and young adults Desirable: • Understanding of harm reduction perspective, • Demonstrate the ability to work independently Other: • Basic understanding of computer and systems for managing case records If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: https://www.eeoc.gov/sites/default/files/2023-06/22-088EEOCKnowYourRights6.12ScreenRdr.pdf Know Your Rights: Workplace discrimination is illegal. Hiring Range: $23.36 - 24.74 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center Safe Horizon was named one of City & State New York Top Workplaces of 2025

Job DescriptionCase Manager – Supportive Housing Program Location: Bronx, NY Position Type: Full-Time Schedule: Tuesday – Saturday Position Overview Bond Health is currently seeking a Case Manager to provide residential and long-term support services to formerly homeless and at-risk adults transitioning into permanent housing. The Case Manager will maintain a caseload of approximately 20–25 individuals while providing person-centered case management, community outreach, and ongoing support to promote housing stability and independence. Key Responsibilities · Provide comprehensive case management services in both office and community settings. · Conduct mental health and substance use assessments. · Develop, implement, and update individualized service plans. · Assist clients with obtaining public benefits, Social Security benefits, housing resources, and community services. · Utilize Motivational Interviewing, Harm Reduction, and Critical Time Intervention (CTI). · Maintain accurate electronic case records and documentation. · Coordinate referrals to medical, behavioral health, employment, and community-based services. · Facilitate life skills, education, support, relapse prevention, and wellness groups. · Serve as a liaison between clients and community providers. · Collaborate with Workforce Development staff to support employment-related goals. · Conduct outreach, apartment visits, inspections, and follow-up services. · Assist tenants with budgeting, lease compliance, and landlord-tenant mediation. · Utilize trauma-informed and culturally responsive practices. · Provide crisis intervention and ongoing support. · Ensure compliance with program and funding requirements. · Perform other duties as assigned. Please Note: Community-based field work may account for approximately 85% of this position. Qualifications · Bachelor's degree in Human Services or a related field required. · Experience working with homeless, low-income, or vulnerable populations preferred. · Strong organizational, communication, documentation, and computer skills. · Ability to work independently in the community. · Fluent Spanish is strongly preferred. · Self-motivated with excellent interpersonal and problem-solving skills. Why Join Bond Health? Join a mission-driven team dedicated to helping individuals achieve long-term housing stability. Enjoy a supportive work environment with opportunities for professional growth and advancement. To Apply For immediate consideration, please submit your resume to: Yash Mistry Email: Yash@bondhealthstaffing.com Phone: 718-302-0040 ext. 206

Job DescriptionCase Manager – Family Shelter Division: Health, Housing and Homeless Solutions Reports To: Case Manager Supervisor Location: 829 Saratoga Ave, Brooklyn, NY 11212 Status/Hours: Full-time, Monday – Friday (some evening hours may be required) Salary Range: $50,000 - $50,000 Program Description Brooklyn Community Services (BCS) operates family shelters providing safe, supportive, and dignified transitional housing for families with children experiencing homelessness. Our shelter programs are guided by a trauma-informed, strengths-based philosophy and offer a comprehensive continuum of services—including case management, housing placement, recreation, and supportive programming—to help families achieve stability and permanent housing as quickly as possible. All shelter staff are expected to uphold BCS's commitment to equity, cultural humility, and client-centered care. Position Overview The Case Manager provides comprehensive, trauma-informed case management services to families residing in the shelter. Working as a key member of the social services team, the Case Manager supports families in stabilizing their immediate needs, addressing barriers to housing, and developing and implementing individualized service plans toward permanent housing and self-sufficiency. Key Responsibilities Case Management Services Carry an assigned caseload of families; conduct regular individual and family meetings to assess needs, monitor progress, and adjust service plans. Develop individualized Service Plans with families within required timeframes, addressing housing, income, benefits, childcare, health, and other identified needs. Connect families to internal and community-based resources including benefits, employment, legal services, childcare, and mental health supports. Assist families in completing housing applications, documentation, and eligibility processes for housing subsidy programs. Conduct room visits, family meetings, and required DHS contacts on schedule; maintain documentation in CARES. Crisis Intervention and Support Provide immediate crisis intervention and supportive counseling to families experiencing acute distress. Coordinate with shelter leadership and external agencies in response to safety concerns, child welfare involvement, or family emergencies. Make mandated child abuse and neglect reports as required by law. Documentation and Compliance Maintain accurate, timely, and complete case records in CARES and BCS systems in accordance with DHS standards. Prepare and submit required reports on client progress, program outcomes, and compliance indicators. Participate in weekly supervision, case conferences, and team meetings. Adhere to all DHS, BCS, and program policies and procedures. Perform other duties as assigned. Qualifications Education: Bachelor's degree in Social Work, Human Services, Psychology, or a related field required; MSW preferred. Experience: Minimum of one year of case management experience; experience in shelter, housing, or family services strongly preferred. Knowledge: Familiarity with NYC housing resources, public benefits, and DHS CARES system a plus. Skills: Strong interpersonal, written, and organizational skills. Ability to prioritize and manage multiple tasks in a fast-paced environment. Commitment to trauma-informed practice and cultural humility. Other: Bilingual ability (Spanish or another language spoken in the community served) strongly preferred. Candidates will be subject to a criminal background check in accordance with applicable law, including NYC Fair Chance Act requirements. BCS is an Equal Opportunity Employer. Auxiliary aids and services are available upon request to individuals with disabilities.

Job Description The Case Manager provides direct case management services while engaging homeless individuals with appropriate concern for their social, mental health, substance abuse and medical problems in order to promote client stability and empower them to reach their fullest potential. ESSENTIAL DUTIES AND RESPONSIBILITIES: Completes intakes for new clients and provides an orientation to the program and shelter rules and regulations Reviews logbooks at the start of each shift to ensure that all clients follow-ups are conducted as required Participates as part of a team and regularly collaborates with multidisciplinary staff to monitor clients’ progress Develops a comprehensive psychosocial assessment to fully identify and address the client's needs Collaborates with internal staff to monitor clients’ medication compliance and address episodes of non-adherence Establishes an individualized intervention/treatment plan or strategy to promote identified goals Provides advocacy for individual clients around entitlements and services Provides case management, including individual counseling, crisis intervention, conflict resolution, advocacy, psychoeducation, coordination of services and appropriate follow-up on all referrals Uses motivational interviewing and seeks safety modalities to counsel clients to improve overall effectiveness Encourages and provides ongoing support so that each client might assume an active role in his or her own treatment plan to the maximum extent possible Facilitates clinical, educational, supportive and/or recreation groups to address problem areas that clients experience in working towards independent living Maintains required documentation in case records, in written and computer databases (SCIMS, AWARDS) and updates client records in accordance with governmental and agency policy Completes Housing applications (both written and computer generated) for clients based on their individual needs and functioning Escort clients as needed. Facilitates and assists with clients' transfers into independent living Participates in weekly case conferences with both internal departments and external providers Participates in regular supervision, team meetings, case conferences and staff trainings Maintains a flexible schedule including evening and weekend shifts Performs other duties as it relates to case management JOB QUALIFICATIONS: Educational Requirements: Bachelor degree in a Social Work, Psychology, Counseling or another related field preferred Experience: Three (3) to five (5) years of case management experience with the homeless, mentally ill, substance abuse and/or low-income populations preferred Skills Set: Strong relationship-building skills required Ability to work independently but know when to raise issues to the supervisor Excellent organizational and time management skills necessary Ability to effectively multi-task and follow up on a timely basis Strong PC skills required including Word and Excel Languages: Bilingual in English and Spanish strongly preferred Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Powered by JazzHR 1D3YXjk0gI

Job Description JOB DESCRIPTION JOB TITLE: SENIOR CASE MANAGER DIVISION: SERVICES FLSA: NON-EXEMPT REPORTS TO: SHELTER DIRECTOR LOCATION: NYC SUMMARY: The Case Manager Supervisor/Senior Case Manager will provide day-to-day supervision to the case management team in a men’s homeless shelter. He/She will need to work collaboratively with other on-site departments to develop effective problem-solving methods and align strategies. DUTIES & RESPONSIBILITIES: • Manages intake and develops a comprehensive assessment for all new participants., • Develops systems to guarantee the quality and efficiency of casework services., • Ensures that staff appropriately identify clients' needs, provide appropriate referrals, and ensure case managers follow up with resources to promote the program participant’s achievement of the service plan goals., • Ensures assessments, service plans, and client interactions are appropriately documented., • Reviews all required case management documentation and any data collection tool in use., • Responsible for the supervision of service staff., • Ensures clear, concise, and professional interventions consistent with the Agency’s policies and procedures and evidence-based practices., • Responsible for building collaboration with community service providers., • Maintains all required documentation/reports and submits all promptly., • Provides crisis intervention and stabilization as needed., • Identifies program needs and makes recommendations., • Performs related tasks as assigned. EXPERIENCE, EDUCATION, AND SPECIAL REQUIREMENTS: Proof of Education required. Bachelor's Degree Preferred. Fluency in Spanish is highly desirable. Ability to work some evenings and occasional weekends as needed. Excellent and demonstrated writing ability. Strong assessment, direct practice, counseling, supervision, community outreach, group leadership, and program development experience preferred. Advanced knowledge of MS Word, Excel, and database management skills. Experience with CARES and DHS protocols. AGENCY PROFILE & EMPLOYEE EXPECTATIONS Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hardworking professionals who are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education, and assistance. Westhab complies with all applicable OSHA standards, rule,s and regulations in addition to keeping our workplaces free of serious recognized hazards.

Job Description PRIMARY FUNCTION/PURPOSE: Provide direct case management services including assessment, counseling, crisis intervention, referral, and advocacy to ensure an effective social service support plan is in place. This role is responsible for working at our House East location in New York, NY to enable the successful relocation of families to permanent housing. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Utilizing the Department of Homeless Services (DHS) Client Assistance and Re-housing Enterprise System (CARES), complete family’s intake assessments, service plans/independent living plans, housing plans, next step conferences/transfers, incident reports, progress notes, etc., • Utilizing the DHS Client Assistance and Re-housing Enterprise System (CARES), review accessible information from the Human Resource Administration, Administration for Children Services, Department of Probation, Department of Homeless Services, etc., • Utilizing the DHS Client Assistance and Re-housing Enterprise System (CARES), ensure that all information is updated in the system and documented in a timely fashion as required by DHS, • Provide advocacy and referral services to ensure clients receive appropriate benefits, entitlements, and services, thereby enhancing their transition to permanent housing while minimizing the length of time families are homeless, • Coordinate services to stabilize the family unit, deal with problems of substance abuse, or improve housekeeping, parenting, and financial management skills so the goal of permanent housing may be realized, • Assess and identify the clients' needs, formulate appropriate plans of service, monitor and document the progress of service plans, and document all significant interactions with/on behalf of clients to ensure the effective delivery of service to families while ensuring compliance with State, City, and Agency regulations, • Develop and maintain appropriate helping relationships with clients to assist them in making the most of their residency at the facility and facilitate their active involvement in the achievement of service goals, • Provide appropriate individual counseling and crisis intervention services to families to help stabilize and minimize the negative impact of the family's displacement, • Maintain familiarity with off-site and on-site program resources for homeless families and refer families to appropriate resources to ensure that they receive the most beneficial services, • Facilitate groups to address family issues, enhance life skills, and assist families in achieving self-sufficiency and a successful transition to permanent housing, • Coordinate client services provided by other social services staff to ensure that families receive the necessary and appropriate services in a timely fashion and to ensure compliance with State, City, and Agency regulations, • Facilitate effective communication among staff, both within the Casework Unit and with other staff members; ensure the timely and accurate transfer of relevant information to administrative staff, such as client admission and/or discharge, and changes in public assistance cases, in order to ensure the smooth functioning of the family and compliance with regulatory agencies, • Perform other duties and special projects as assigned, including serving on-call for a one-week period each quarter, • Assist in transferring clients in and out of the program when required MINIMUM QUALIFICATIONS: • Bachelor’s degree is preferred, and at least an Associate’s degree in Social Work, Sociology, Psychology, Counseling, Criminal Justice, or Human Services is required, • At least one (l) year of experience in social services, counseling, crisis intervention, family services, preventive services, or housing services is required, • Experience facilitating groups for homeless adults, specialized knowledge of substance abuse issues and treatment, and/or family dynamics treatment experience is required, • Bilingual language ability is preferred, • Excellent written and verbal communication skills OTHER REQUIREMENTS (including Physical Demands): • May be required to work long hours and a varied schedule, • Traveling throughout various locations in the New York City area, • Lifting and moving objects weighing up to 30 pounds several times a week, • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status. #IND1

Job Description As a member of the SOP, the Peer Outreach Worker must be a driven and creative individual. The Peer outreach worker is responsible for conducting street outreach, providing on the spot referrals, and supporting and providing resources to youth and young adults who are homeless, runaway, and/or at high risk of becoming homeless and in need of case management, immediate shelter, meals, employment, and medical and or mental health services. The ideal candidate must have been a young person who has had similar lived experiences around homelessness and/or housing insecurity as the young people being supported. This credible messenger approach will help ensure a strong connection and level of trust between the young adults and Peer Outreach Worker. Reports to: Program Director Locations: NYC/City Wide (Mobile Van) (Positions Based between Harlem & Brooklyn. Must be flexible with Travel) Hours: 35 hours/Week, Non-Exempt Salary: 43k-48 Annually Based on relevant experience Major Duties: • Provide targeted outreach to designated communities in the 5 Boros of NCY as requested, in no less than a team of two, to identify homeless, runaway and at-risk youth and young adults through street and site-based outreach., • Use engagement techniques to build a rapport with youth and young adults encountered., • Provide age-appropriate interaction with youth and young adults encountered and adhere to all agency guidelines and ethics regarding treatment of youth and services., • Screen for basic needs; provide resources, referrals to service agencies, shelter and drop-in centers., • Provide crisis intervention as needed. Provide psychoeducation and prevention to homeless, runaway and at-risk youth and young adults on various topics., • Build network with other street outreach program workers and local drop-in centers., • Provide assistance in locating safe housing – emergency, transitional and permanent., • Maintain appropriate and relevant documentation of all contacts, efforts and events., • Respond to Fair Hearing requests., • Perform other duties as assigned., • Be in constant with Program Director at all times to be accountable for effective use of time and to receive guidance and direction, • Attend all staff meetings timely and attend other internal and external meetings as directed. Qualifications: • High School diploma required., • 2 years' experience in working with the runaway and or homeless youth/young adult population, direct experience with street outreach desirable., • Lived experience around homelessness, at risk of homelessness or housing insecurity a plus, • Bilingual English/Spanish preferred., • Must be able to establish working relationships with participants in need of supportive services., • Valid Driver’s License required., • Must have excellent verbal and written communication skills., • Ability to work evenings and weekends., • Ability to use public transportation to travel throughout New York City;, • Must have a commitment to work from a strength-based and/or youth development perspective, • Computer literate -- Knowledge of computer assessment tools, Data Base systems and Windows operating systems. Proficient in Microsoft Office

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach more than 72,000 individuals and families each year at our 100 locations, including 10,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families live in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. CAMBA operates 6 single adult shelters and 6 family shelters and one drop in center. Each shelter offers clients a supportive, structured therapeutic, safe, and drug-free facility. Homeless (often mentally-ill and substance-abusing) men and women are provided with comprehensive services to stabilize their condition in order to successfully transition into to permanent and/or supported housing. CAMBA’s The Kings Inn Family Shelter is funded by New York City Department of Homeless Services and offers families a supportive, structured therapeutic, safe, and drug-free facility. It provides comprehensive case management services to 100 families who are in a transitional residence program for homeless families. The two story facility has rooms of various sizes, common areas and provides on-site security and social services. Position: Case Manager I Reports To: Director of Social Services Location: Queens, NY What The Case Manager I Does: The person filling this position is expected, under general supervision, to: (1) aid individuals and/or families requiring social service assistance; (2) in collaboration with clients, interview and evaluate clients and formulate independent living plans; and (3) locate and make use of appropriate community resources for clients; including the following: • Maintain professional relationships with clients and client confidentiality., • Practice Universal Precautions/Standard Protocol & Procedures., • Comply with any and all Federal, State, City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information., • Establish and maintain professional relationships with clients’ and client confidentiality in order to engage them in case management services., • Review all documentation establishing clients' eligibility for program and make file copies., • Create and maintain client files., • Input client data and client progress information into CARES database., • Conduct initial intake and psycho-social assessment of clients and clients' families' needs and periodic re-assessments., • In collaboration with clients, prepare initial and periodic revisions of independent living plans including short-term and long-term client goals., • Assist clients in attaining their goals by identifying and locating community resources for clients., • Refer clients to permanent housing opportunities and appropriate services both within and outside CAMBA., • Schedule appointments for clients with referral organizations., • Escort clients to appointments (i.e.-housing, entitlements, educational, medical, social service, etc.)., • Assist clients in completing applications for benefits and entitlements, and/or process applications on clients' behalf., • Work with clients to break through barriers to client goals and to assist clients in advocating for themselves and in moving toward self-sufficiency., • Recommend and implement strategies to persuade clients to participate more fully in this process., • Monitor clients' progress toward their goals (dates achieved) via regularly scheduled telephone contact and/or face-to-face home and office visits, and document via progress notes., • Follow-up with clients and with referral organizations regarding client contact and progress with referral organization., • Act as client liaison/client advocate with outside organizations regarding such matters as education, healthcare, housing, legal issues, etc., • Provide all required information for weekly/monthly/quarterly/annual reports., • May recommend closing of cases in which clients have: (a) achieved primary goals and have maintained stability for a period of months; or, (b) have not demonstrated a willingness to participate in the process (lost-to-service); or, (c) have become ineligible for services (e.g. moved out of area)., • May follow-up with clients for a period of time after successful completion of their primary goals to assure client stability., • May complete Relocation Case Review (RCS) for referral for aftercare services., • May prepare marketing materials for the program., • May prescreen clients over the telephone for eligibility and may schedule intake appointments., • Tasks may be modified, expanded and/or assigned over time. Education, Experience, Licenses, and/or Certifications Required: • Bachelor's degree (e. g., B.A., B.S.W.) or, • Four years of relevant experience, or, • Associate’s and two years equivalent experience. Preferred Qualifications: Bi-lingual English and Spanish. Pre/Post Employment Family Pre and/or Post Employment Requirements: • The ability to obtain and maintain the following clearances throughout the duration of employment, • New York State Division of Criminal Justice Services (DCJS), • State Central Registry (SCR), • Register of Substantiated Category One Cases of Abuse or Neglect aka Staff Exclusion List (SEL), • Proof of negative results from TB test Compensation: $$46,144-$50,393 annually When salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate. This includes but is not limited to experience, education, budget and/or program size, internal equity, skills and other factors that may be required for the position and organization. Status: Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR SKbP0SrXn9

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach more than 72,000 individuals and families each year at our 100 locations, including 10,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families live in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. CAMBA operates 6 single adult shelters and 6 family shelters and one drop in center. Each shelter offers clients a supportive, structured therapeutic, safe, and drug-free facility. Homeless (often mentally-ill and substance-abusing) men and women are provided with comprehensive services to stabilize their condition in order to successfully transition into to permanent and/or supported housing. Park Slope Shelter for Women serves 100 MICA (mentally ill chemical abusing) women at the Park Slope Armory in Brooklyn. Position: Case Work Supervisor Reports To: Director of Social Services Location: Brooklyn, NY What The Case Work Supervisor Does: • Communicate effectively with clients, direct reporting staff, peers, supervisors, and funders., • Provide training and support to staff and team members regarding psychoeducation, mental health assessments and other techniques (i.e., motivational interviewing)., • Develop and implement quarterly training sessions for the continued education and professional development of shelter staff., • Serve as a liaison and develop linkage agreements with other community-based organizations and local mental health service providers, as necessary., • Motivate, coach and counsel direct reporting staff to excel., • Ensure that all direct reporting staff completes all necessary case management documentations including housing applications, ILP, and referrals to providers as required., • Ensure that all client charting documentation are up-to-date and reflect services provided such as service plans, re-certifications and psychiatric assessments., • Assist with the development of program content to address residents needs related to housing, substance abuse treatment, mental health and employment., • Provide assistance, interventions and follow-up in regards to critical incidents with clients., • Encourage teamwork among direct reporting staff as well as among peers., • Troubleshoot client and direct reporting staff program problems and make decisions in accordance with program policies, procedures, and protocols., • Conduct and document one-on-on supervision of direct reporting staff to assess and improve work performance i.e. identify training needs, professional development etc., • Overcome resistance to change from clients, direct reporting staff, and supervisors/funders., • Administer constructive discipline to direct reporting staff, as needed., • Monitor clients' progress toward their goals (dates achieved) and document via progress notes., • Review all documentation related to clients' progress for accuracy, completeness, and clarity., • Review and sign time sheets., • Prepare performance appraisals for directed reporting staff., • Conduct chart auditing of client files (i.e., paper and electronically)., • Ensure staff utilization of electronic database and conduct oversight to ensure data integrity., • May prepare marketing materials for the program., • May plan, coordinate and facilitate social/peer support events, including group facilitation for clients. Minimum Education/Experience Required: • 2 years supervisory experience, • Bachelor's degree (e. g., B.A., B.S.W.), • Master’s Degree preferred. Compensation :$70,000 - 72,000 annuallyWhen salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate. This includes but is not limited to experience, education, budget and/or program size, internal equity, skills and other factors that may be required for the position and organization. Status: -Full-time (35 hours per week) or Part-time (x hours per week)- Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA and CAMBA Housing Ventures are proud to be an Equal Employment Opportunity Employer. We value a diverse & inclusive workforce and do not discriminate based upon race, religion, color, national origin, gender, gender identity, gender expression, sexual orientation, age, status as a protected veteran, status as an individual with a disability (including pregnancy, childbirth, or related medical conditions), or other applicable legally protected characteristics. Powered by JazzHR Jv8OeeZiQi

Job Description JOB TITLE: CASE MANAGER DEPARTMENT: SERVICES REPORTS TO: SENIOR CASE MANAGER FLSA: NON-EXEMPT LOCATION: NYC & WESTCHESTER SUMMARY: The Case Manager assesses clients’ needs, plans a course of action, links clients to services, and monitors the progress of clients and residents in their program. The Case Manager ensures that clients receive appropriate information and referrals to obtain and maintain housing. DUTIES & RESPONSIBILITIES: • Conduct intake and assessment process to orient client to the program and develop individual service plan reflecting assessment needs and goals., • Meet weekly with clients to assist with the achievement of individual service plan goals., • Coordinate services with Housing Specialist, other staff, and external partners, • Provide advocacy for individual clients around entitlements and services., • Provide crisis intervention and supportive counseling to strengthen clients’ ability to make appropriate life decisions., • Document case management activities in accordance with agency and funding source guidelines and procedures., • Complete Housing applications (both written and computer-generated) for clients based on their individual needs and functioning., • Achieve monthly placement quota, as assigned., • Facilitate workshops, groups, and escort clients as applicable., • Attend staff meetings and trainings to enhance skills that are related to job function., • Must be able to work flexible, alternate schedules, which may include evening and weekend shifts., • Perform other related duties. EXPERIENCE, EDUCATION, AND SPECIAL REQUIREMENTS: Bachelor's Degree in Social Work or Human Services Field preferred. Proof of Education is Required. At least 1 year of case management experience working with the homeless, mentally ill, substance abuse, and/or low-income populations. Bilingual a plus. Strong relationship-building skills required. Ability to work independently but know when to raise issues to the supervisor. Excellent organizational and time management skills are necessary. Ability to effectively multitask and follow up on a timely basis. Strong PC skills required, including Word and Excel. CARES experience preferred. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals who are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education, and assistance. Westhab complies with all applicable OSHA standards, rules, and regulations in addition to keeping our workplaces free of serious recognized hazards.

Job Description Job Title: Case Manager Supervisor Reports to: Director of Social Services Department: Social Services Benefits: Sick & Safe Leave, Vacation, PTO, medical, dental, vision, 401K FLSA Status: Non-Exempt Location: East Elmhurst, NY Program: Ditmars Manor JOB OVERVIEW Since 2016 Midway Living, Inc. ("Midway") has been a catalyst for transformative change in the lives of homeless families, empowering them to discover their inherent strengths and to chart a path out of homelessness, allowing them to redefine their narratives and lead lives of purpose. Under general supervision, the case manager supervisor plays a pivotal role in ensuring the smooth day-to-day operation and coordination of program-related staff and services. This position is responsible for overseeing and supporting the case management team to achieve program goals, targets, and performance outcomes effectively and efficiently. The role may require availability during early evening hours and occasional weekends. EXPECTATIONS OF ALL EMPLOYEES The employee is expected to exemplify Midway Living’s policies and procedures with steadfast dedication, serving as a model of compliance within and beyond the organization. They embody the values and standards of Midway Living, setting an example for colleagues. With a meticulous approach to managing their workload, tasks are consistently completed promptly and efficiently. The employee demonstrates exemplary attendance and reliability, consistently arriving on time and rarely missing work, ensuring assignments are carried out with timeliness, accuracy, and thoroughness. Effective communication, both verbal and written, defines their interactions with superiors, colleagues, and external parties. They prioritize building and nurturing relationships, fostering productive collaborations with superiors and colleagues while maintaining professionalism and constructive engagement. ESSENTIAL JOB FUNCTIONS • Directly supervise case management staff, providing ongoing guidance, coaching, and performance management., • Maintain effective communication with clients, staff, and peers to ensure smooth program operations., • Uphold professional relationships with clients and maintain strict confidentiality., • Plan, organize, and optimize program activities to meet contractual goals and performance targets., • Develop and implement program content in collaboration with staff and management., • Troubleshoot client and staff program issues, making decisions aligned with program policies and procedures., • Oversee and improve staff performance through feedback, training, and regular supervision sessions., • Address resistance to change among clients, staff, and supervisors/funders effectively., • Administer constructive feedback, in accordance with organizational policies., • Monitor clients' progress toward goals, documenting achievements and milestones., • Review and ensure accuracy, completeness, and clarity of all client progress documentation., • Review, correct, and sign service plans and recertifications on a regular basis., • Conduct regular chart audits of client files to ensure compliance and quality of services., • Add supervisory notes to CARES and Midway Living portals., • Lead and participate in administrative and staff meetings as required., • Provide necessary information for weekly, monthly, quarterly, semester, and annual reports to management., • Regularly update progress on the Midway Living portal., • Perform other related tasks as requested. EDUCATION & EXPERIENCE • Master’s degree in social work and a minimum of three years’ experience, • Knowledge of Homeless Population, • Compatible Philosophy with Midway Living QUALIFICATIONS & PREFERRED SKILLS • Strong interpersonal skills, • Excellent Oral and Written Communication Skills, • Effective organizer and communicator, • Proficient in Microsoft Office Suite, • Ability to adapt to new software applications, • Capable of working independently or collaboratively

Job Description CASE MANAGER We are excited to invite a passionate and dedicated Case Manager to join our team! Homes for the Homeless (HFH) is searching for a Case Manager for our Families w/ Children facility in the Longwood area of the Bronx, NY. As the Case Manager, you will play a pivotal role in our organization, assisting families in providing them with the necessary care and resources needed. Join us and be a part of an organization that values your contribution and cares deeply for the community we serve. ABOUT HOMES FOR THE HOMELESS: Homes for the Homeless operates shelters for families experiencing homelessness in NYC. Our family residences are more than just a place to sleep. Families can make the most of their stay through accessing an array of onsite programs. Many of these programs are also available to people living in the local community. Our goal is to have a positive impact so families can thrive long after they leave our shelters. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Maintains and updates digital and physical records of all families as required by governing agencies., • Collaborate with clients to develop service plans based on an assessment of each family’s needs., • Assist families with referrals to outside agencies for employment, education, parenting, legal, medical, and mental health services., • Maintain and update case files bi-weekly to document progress., • Assist families with moving into permanent housing., • Ensure that clients maintain an open public assistance case., • Adhere to all city and state guidelines for maintaining documents., • Conducts unit inspections., • Perform other duties as assigned. QUALIFICATIONS: • Bachelor’s or Associate's Degree., • Familiarity with case management preferred., • Knowledge of Outlook, Word, and Excel., • Bilingual in Spanish or other language is a plus., • Other duties as assigned. COMPENSATION/EEO: In order to attract and retain a high-performance workforce, Homes for the Homeless offers a dynamic and rewarding work environment, with a focus on ensuring an appropriate work-life balance. In addition to a competitive salary, full-time permanent employees are eligible for excellent benefits including comprehensive health insurance (including medical, dental, and vision), an employer-funded 403(b) retirement plan, commuter benefits, life insurance, Work/Life Assistance Program, 3 weeks paid vacation, 10 sick days, 3 personal days and 12 paid holidays. Homes for the Homeless is committed to promoting an inclusive organizational environment of dignity and respect. We are an Equal Opportunity Employer (EEO) committed to equal treatment, and prohibit any form of discrimination or harassment based on age, race, religion, creed, color, national origin, sexual orientation, veteran or military status, sex (including pregnancy, childbirth and related medical conditions), gender (including gender identity and gender expression), disability, predisposing genetic characteristics, marital status, arrest or conviction, domestic violence victim status, familial status, or any other basis that would be in violation of any applicable federal, state, or local law. TIME SHIFT: 9am-5pm, Monday - Friday SALARY: $47,000

Job Description About Us: Acacia Network, the leading Latino integration care nonprofit in the nation, offers the community, from children to seniors, a pathway to behavioral and primary healthcare, housing, and empowerment. We are visionary leaders transforming the triple aim of high quality, and great experience at a lower cost. Acacia champions a collaborative environment to deliver vital health, housing, and community-building services, work we have been doing since 1969. By hiring talented individuals like you, we've been able to expand quickly, with offices in Albany, Buffalo, Syracuse, Orlando, Tennessee, Maryland, and Puerto Rico. CASE MANAGER SUPERVISOR POSITION OVERVIEW: The Case Manager Supervisor will assist with the oversight and implementation of Social Services functions of the shelter according to DHS regulatory and accreditation requirements care and resources for the purpose of meeting the physical, emotional, and social needs of clients. The Case Manager Supervisor provides supervision to the Intake Services and Case Management Team and works with the Program Director/Director of Social Service to develop, implement, track, report, and evaluate measurable outcomes. The salary for the Case Manager Supervisor is $50,000 annually based on relevant experience. KEY ESSENTIAL FUNCTIONS: • Serve as mentor to Case Managers; promote their professional development., • Ensure Case managers maintain updated case files with necessary documentation., • Conduct and document one-on-one supervision of direct reporting staff to assess and improve., • Ensure clients have appropriate medical insurance and are referred to medical provider., • Work with team to ensure building standards are met and conduct unit inspections and follow-up., • Collect, review, sign and submit timesheets for all direct reports for PD/DSS approval., • Assist in organizing onsite and offsite training opportunities for professional development of staff., • Participate and facilitate in interdisciplinary team meetings to discuss and overcome resident barriers., • Delegate and monitor client-related operational responsibilities, as appropriate, to Intake and Case Management team members., • Oversee the timely assessment of clients upon admission, change of condition and review and update care plans., • Assist in developing program content to address client needs related to housing, substance abuse treatment, mental health, and employment., • Set realistic weekly and monthly performance goals in accordance with contract requirements with reporting staff., • Assist with monitoring and tracking clients housing placements, medical compliance, and Individual Service Plans., • Conduct case conferences with difficult to engage clients and relevant Case Manager., • Provide supportive counseling and advocacy for clients., • Liaison with medical staff and psychiatric providers (both internal and external) to ensure appropriate service delivery for clients., • work performance (i.e. identify training needs, professional development, etc.), • Assist PD/DSS with ensuring housing and performance outcomes are met on a monthly/ quarterly/ annual basis., • Develop and implement crisis prevention/or intervention strategies to ensure a safe and secure environment., • Assist with attending meetings with funders or outside agencies., • Assist PD/DSS with implementing a system to ensure that clients maintain their medication compliance on a weekly basis., • Assist with maintaining compliance with all organizational policies and legal regulations, by ensuring meticulous documentation of all activities in the department., • Assist in the review analysis of program and demographic client data to make program improvements., • Report all significant (i.e. Funder) events, and monitoring events to the Program Director/Director of Social Service., • Assist with planning and organizing program activities to maximize program contract and performance goals as outlined in DHS Performance Incentive Plans., • Communicate with other Case Manager Supervisors at other Acacia Network Shelters on issues related to client progress and best practices., • Assist PD/DSS with conducting periodic internal file reviews and implement Quality Assurance measures as needed to ensure quality service delivery to clients (i.e. address and investigate client complaints), • Submit accurate DHS and ACACIA’s monthly reports to PD for review in a timely manner., • Assist with troubleshooting client and direct reporting staff program problems, and make decisions in accordance with program policies, procedures, and protocols., • Assist with completing incident reports to relevant parties to properly and timely record any incident., • Performs other duties assigned by the Program Director. REQUIREMENTS: • Associate degree but bachelor’s degree, preferred., • Minimum of five (5) years’ experience working with homeless and/or and mixed income population., • Specialty in substance abuse and mental health issues, • Knowledge of crisis prevention, intervention, and resolution techniques; match such techniques to circumstance and individuals. Acacia Network is an equal opportunity employer

Job Description Job title: Case Manager Reports to: Director of Social Services FLSA Status: Non-Exempt (Hourly) / Full Time Date Issued: March 2021 POSITION SUMMARY: The Case Manager provides direct casework services to clients/residents. The essential functions of the job include, but are not limited to the duties listed in the job description. Employee may be required to carry out additional duties as assigned by Supervisor. ESSENTIAL JOB FUNCTIONS: Through the employee’s own efforts, the employee accomplishes the following essential functions: 1. Arranges meetings with newly assigned clients to assess basic needs and develop a service plan., 2. Conducts a psychosocial assessment to determine the individual needs of the client., 3. Carries an assigned caseload of residents/clients., 4. Performs all concrete casework requirements and referrals., 5. Completes all required paperwork, case management notes, referral sheets, and statistical requirements on a timely basis., 6. Resolves client incident reports and complaint reports as required., 7. Participates in all required consumer hearings and discharges., 8. Tracks client progress, make periodic report of each case, and analyze results of service plans., 9. Develops and implements a treatment plan; tracks progress and evaluates outcomes., 10. Make referrals to the appropriate resources to address the individual needs of the residents; determine eligibility/entitlement for referrals or information., 11. Participates in weekly supervision meetings for case and administrative consultation., 12. Handles emergencies as they arise; arranging for medical care or other services., 13. Attends agency or professional group seminars for on-going development., 14. Attends staff meetings as requested., 15. Employee may be required to carry out additional duties as assigned by Supervisor ADDITIONAL JOB FUNCTIONS: 1. Adheres to all policies and procedures, including those prescribed in the Highland Park CDC Employee Handbook., 2. Maintain confidentiality and do not disclose information learned through the course of the job with people other than those who need to know including employee information, financial information, client information, etc. COMPETENCIES: To perform the job successfully, an individual demonstrates the following competencies. 1. Customer Service Orientation: Manages difficult or emotional situations with internal and external stakeholders; Responds promptly to customer needs; Responds to request for service and assistance. Maintains and communicates a positive “can do” attitude with internal and external stakeholders., 2. Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Uses reason when dealing with emotional topics., 3. Systems Thinking: Demonstrates an ability to (a) see how organizational systems (e.g., internal/external conditions, processes, people) interact and influence each other, and (b) how these systems create and contribute to specific issues (e.g., high voluntary turnover) and strengths (e.g., strong customer focus)., 4. Planning / Organization: Prioritizes and plans work activities; Uses time efficiently: Plans for additional resources; Develops realistic action plans. Leverages tools to manage workflow and reprioritizes accordingly., 5. Service and Teamwork - Understands the needs and wants of the organization, customers, co-workers and supervisors in order to provide accurate, complete and timely service and to further the mission, values and goals of the organization., 6. Oral Communication: Speaks clearly and persuasively in positive or negative situations; listens and gets clarification., 7. Written Communication: Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information., 8. Ethics: Treats people with respect: Inspires the trust of others; Works with integrity and ethically; Upholds organizational values., 9. Dependability: Follows instructions; Responds to management direction; Takes responsibility for own actions; Keeps commitments., 10. Initiative: Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. QUALIFICATIONS: To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or ability required. A. Minimum Required Education & Experience: • Bachelor’s Degree in Social work or related field, • Certification in First Aid, CPR B. Preferred Education & Experience: • 2 years related experience., • Previous work experience with homeless population, MICA, or Veterans community C. Computer Skills: • Proficient in computer software programs (Word, Excel, Power Point, CARES, etc.) D. Language skills: • Excellent verbal and written communication skills. Reads and comprehends simple instructions, short correspondence, and memos; Writes simple correspondence; Presents information in one-on-one and small groups situations outside stakeholders, clients and other employees., • Bilingual is preferred GENERAL PHYSICAL REQUIRMENTS AND WORKING CONDITIONS: A. GENERAL WORKING HOURS: • Generally, this position is Monday through Friday. Rotating Weekends coverage may be required. B. WORKING FROM HOME: • Most essential functions of this job cannot be completed working from home. C. TRAVEL: • May be required to travel about 5% of the time to purchase items or to attend a training or go to the post office as needed. D. PHYSICAL REQUIREMENTS: 1. The physical activity for the Case Manager is: a. Climbing & Ambulating Stairs: Ascending or descending stairs and ramps using feet and legs and/or hands and arms. Must be able to walk up and down stairs (about 10 flights) in order to patrol stairways, respond to security incidents, and assist in the evacuation of clients during an emergency. Body agility is emphasized. The amount of climbing required exceeds that required for ordinary locomotion. b. Stooping: Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles. c. Kneeling: Bending legs at knee to come to a rest on knee or knees. d. Crouching: Bending the body downward and forward by bending leg and spine. e. Reaching. Extending hand(s) and arm(s) in any direction. f. Walking. Moving about on foot to accomplish tasks, and has an ability to navigate from one location to another. g. Standing: Remaining upright on the feet, particularly for sustained periods of time. h. Lifting. Must raise objects from a lower to a higher position or move objects horizontally from position to-to-position. i. Fingering: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling. Ability to use computer tablet to write reports, notes and document compliance with patrol stops. j. Grasping: Applying pressure to an object with the fingers and palm. k. Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly. l. Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound. m. Feeling. Must be able to perceive attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. Assesses potential safety threats, such as by exposure to chemicals and heat from malfunctioning equipment. 1. Physical requirements for the Case Manager: • Sedentary work: Exerting up to 10 pounds of force occasionally and / or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, with walking and standing required only occasionally. 1. The visual acuity requirements for the Case Manager (including color, depth perception and field vision). • Required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing, viewing a computer terminal; extensive reading; visual inspection to determine the accuracy, neatness, and thoroughness of the work. 1. The Case Manager will be subject to the following conditions in this position: • The worker is subject to inside environmental conditions, protected from weather conditions but not necessarily from temperature changes. The physical demands described here are representative of those that must be met by an employee to successfully perform the Essential Functions. Reasonable accommodations may be made upon an employee’s request. This Job Description is not intended, and should not be construed, to be an exhaustive list of all Job Functions, Competencies, Skills and Work Environment/Conditions associated with this job. It is meant to be an accurate reflection of principal job elements useful for recruiting and selecting employees, assigning work and evaluating performance. Additional responsibilities may be assigned, and management retains the right to change this Job Description at any time. Acceptance of this Job Description does not constitute an employment agreement or contract. The Company is an at-will employer and reserves the right to terminate employment for any reason or no reason, with or without notice to the employee. JOB DESCRIPTION ACKNOWLEDGEMENT AND ACCEPTANCE Employee Signature Date Supervisor’s Signature Date

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach more than 72,000 individuals and families each year at our 100 locations, including 10,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families live in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. CAMBA operates 6 single adult shelters and 6 family shelters and one drop in center. Each shelter offers clients a supportive, structured therapeutic, safe, and drug-free facility. Homeless (often mentally-ill and substance-abusing) men and women are provided with comprehensive services to stabilize their condition in order to successfully transition into to permanent and/or supported housing Park Slope Shelter for Women serves 100 MICA (mentally ill chemical abusing) women at the Park Slope Armory in Brooklyn. Position: Case Manager Reports To: Supervisor II (Clinical) Location: Brooklyn, NY What The Case Manager Does: The person filling this position is expected, under general supervision, to: (1) immediately formulate a plan and prepare clients for permanent housing placement; (2) engage individuals requiring social service assistance; (3) interview and evaluate clients, formulate Independent Living Plans and goals; and (4) locate and refer to appropriate community resources for clients; including the following: • Maintain professional relationships with clients and client confidentiality., • Practice Universal Precautions/Standard Protocol & Procedures., • Comply with any and all Federal, State, City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information., • Conduct initial intake and assessment of clients’ needs and periodic re-assessments., • Create and maintain client electronic and paper files., • Prepare initial psychosocial evaluation and update according to regulations., • Obtain and maintain relevant documentation and release forms from clients (i.e., birth certificate, proof of income, medical documents, release of Personal Health Information, etc.)., • In collaboration with clients, conduct periodic revisions of independent living plans including short-term and long-term client goals., • Assist clients in attaining their goals by identifying community resources and by referring clients to appropriate services both within and outside CAMBA (i.e., On-site medical services and psychiatric services, etc.)., • Work with clients to break through barriers to their goal(s) attainment., • Provide support, training and coordination with the other social services staff., • Assist clients in advocating for themselves in order to gain housing stability., • Recommend and implement strategies to persuade clients to participate fully in the process in order to transition into permanent housing., • Monitor clients' progress toward their goals via regularly scheduled face-to-face contacts/sessions., • Document all client encounters via progress notes using DHS CARES Database and printout notes for client’s paper file., • Ensure CARES Database is updated to reflect client request for services (i.e., car fare, appointments, passes, referrals, etc.)., • Follow-up with clients and with referral organizations regarding client contact and progress with referral organization., • Provide all required information for weekly/monthly/quarterly/annual reports., • May act as client liaison/client advocate with outside organizations regarding such matters as education, healthcare, housing, legal issues, etc., • May schedule appointments for client with referral organizations., • May escort clients to appointments (educational, medical, social service, etc.), • May assist clients in completing applications for benefits and entitlements, and may process applications on clients' behalf., • May follow-up with clients for a period of time after successful completion of their primary goals to assure client stability., • May prepare marketing materials for the program., • Tasks may be modified, expanded and/or assigned over a period of time.Education, Licenses and/or Certifications Required:, • Bachelor's degree (e. g., B.A., B.S.W.) and/or equivalent experience. Minimum Experiences and Skills Required:, • May be required to become First Aid/CPR certified., • May be required to become certified in overdose prevention., • Bi-lingual preferred. Preferred Qualifications: • Example-Bi-lingual English and Spanish. Pre and/or Post Employment Requirements: • TB test required Compensation: $44,800-$48,925 annually When salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate. This includes but is not limited to experience, education, budget and/or program size, internal equity, skills and other factors that may be required for the position and organization. Status: Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR F6XhAgrIQL

Job Description The salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills, and expertise. Hybrid: 4 days in office/1 day remote Join UP! We are lighting the path home, one person at a time. About Urban Pathways Since 1975, Urban Pathways has engaged New York City’s most vulnerable residents, people on the streets or in areas unfit for human habitation, “lighting the path home, one person at a time.” Urban Pathways is a catalyst for transformative change in the lives of unhoused adults, empowering them to discover their inherent strengths and abilities. We provide essential support and foster an environment where individuals can redefine their narratives and become their best selves. Job Summary Reporting to the Director of Social Services/Social Services Supervisor, the Case Manager provides and documents clinical and case management services for assigned clients. The Case Manager will be an active listener and provide high quality customer service and respond by exhibiting cross-cultural awareness with the ability to promote and contribute to an equitable and inclusive anti-racist organizational culture and environment. Key Responsibilities & Essential Functions Program/Facilities • Provides comprehensive case management services for assigned clients including, but not limited to: o Support and resources/referrals for clients to meet objectives, including but not limited to: · Entitlements · Housing · Employment/Education/Vocational Training · Heatlh, mental health treatment, and substance abuse services. · Social and community integration o Counseling and support to clients on an on-going basis including, but not limited to: · Crisis intervention · Training and support on client daily living skills, as required · Assistance in problem solving, as required · Conflict resolution · Advocacy • Assesses client needs, develops service plans and/or service referrals to achieve client self-sufficiency., • Conducts field work including, but not limited to home visits, escorting clients to appointments, and outreach., • Facilitates client groups., • Monitors client medications, as required., • Conducts client intake and updates information in client database system(s)., • Completes incident reports and distributes related notices within 24 hours. Administrative · Maintains and submits all necessary documentation and reports accurately in a timely manner and as required by Urban Pathways, regulatory and funding agency policies, and procedures including but not limited to: o Enter progress notes after each client meeting within 48 hours and/or as mandated by the Program. o Completes Intake/Admission documentation within 24 hours of client admission, as mandated by the Program. o Documents assessments in client records within required timeframe (not applicable for Outreach Program). o Updates information in client records, as required. o Documents incidents and distributes related notices within 24 hours when the Case Manager has witnessed the incident. o Submit all required paperwork for supervisor approval within 48 hours. o Files paperwork in client charts (once approved/signed by supervisor), as required by program (no more than 48 hours). Communication · Communicates verbally and in writing in a professional manner at all times. · Attends staff meetings, trainings, and supervisory sessions, as required. · Responds to all communications including telephone, email, and other oral and written inquiries in a timely manner. Performs all other duties as assigned and as required. Qualifications, Education and Experience · Bachelor’s degree required. Bachelor’s degree in Social Work or other related field preferred. · Minimum one year of case management, individual or group counseling experience preferred. · Knowledge of NYC housing subsidy programs. · Experience with people experiencing homeless, mental illness and/or substance abuse population preferred. Skills & Competencies · Proficiency in Microsoft Office (e.g. Word, Excel, Outlook, etc.) and electronic record-keeping systems (e.g. Awards, Cares, Caires, etc.). · Ability to maintain accurate and up-to-date case notes, documentation, and records. · Excellent organizational and time management skills. · Excellent communication, interpersonal abilities, and follow-up skills. · Work effectively with individuals from diverse backgrounds and cultures. · Foreign languages a plus. Other · Required to work a flexible schedule including weekends, holidays, and evenings. Capabilities · Desire to perform the essential functions of this job. · Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. · Comfortable with using public transportation to travel to and from various programs sites. Licenses · Valid driver’s license with clean driving record a plus. Physical Requirements · All programs require fieldwork, home visits, client escorts, and use of public transportation. Urban Pathways offers a comprehensive benefits package designed to support the well-being and professional growth of our employees. These benefits include: · Healthcare Coverage: Medical, dental, and vision insurance plans to keep you and your family in good health. · Retirement Savings: A 403(b) plan and a 401(a) with employer annual contribution to help you plan for a secure financial future. · Paid Time Off: Generous paid time off, including vacation, holidays, and personal days. · Professional Development: Opportunities for continuous learning and professional development to enhance your skills and advance your career. · Flexible Work Arrangements: Work-life balance is important to us, and we offer flexible work arrangements to accommodate your needs. · Wellness Programs: Employee wellness programs, including fitness initiatives and mental health support. · Employee Assistance Program (EAP): Confidential counseling and support services for personal or work-related issues. · Employee Recognition: Recognition programs to celebrate and reward outstanding contributions.

Job Description Let’s Connect! Are you ready to embark on a new career endeavor? The Doe Fund is a leading New York City non-profit organization that operates the enormously visible Ready, Willing & Able (RWA) program, whose participants clean over 115 miles of streets and sidewalks every day. With an $80 million budget, 500+ staff members, and 46,000 individual donors, The Doe Fund is nationally acclaimed as a work-based model for solving homelessness and criminal recidivism. We empower people to break the cycles of homelessness, welfare dependency, substance abuse, and incarceration through innovative work and housing programs. We are seeking a Case Manager for The Doe Fund's permanent supportive housing for homeless individuals and families living with HIV/AIDS. The program is designed to provide long-term residential care and twenty-four-hour support services in a community environment that maximizes residents' independence while ensuring their physical and emotional security and well-being. This 255-unit residence will provide housing for 153 individuals and families referred by the New York City HIV/AIDS Services Administration (HASA), and the remaining 102 units will be apartments for moderate-income households. The Case Manager is responsible for providing supportive case management services to the residents referred by HASA. The successful candidate will have strong clinical and communication skills along with experience working with the HIV/AIDS population. We offer a competitive salary and a comprehensive benefits package, including medical and dental coverage, paid retirement plan participation, paid sick, personal, and vacation time, paid holidays, discounted gym memberships, and more. Key Responsibilities: • Maintain a caseload and provide supportive case management services to these individuals, • Maintain resident records in compliance with agency and funding standards, • Conduct and review assessments, • Develop and implement individual Service Plans and assist residents with achieving their goals geared toward self-sufficiency, • Monitor and ensure residents are linked to healthcare providers, • Provide counseling and crisis intervention as necessary, • Assist residents in securing and maintaining benefits, • Maintain a liaison with community services, including hospitals, substance abuse treatment programs, HRA, and mental health programs, • Facilitate groups and activities that promote health and independent living skills development, • Monitor and assist residents with rent payments and budgeting, • Conduct regular unit inspections, • Educate residents about approaches to mental health, • Attend ongoing training to enhance the services provided to the residents, • Assist with the completion of reports as needed, • Other duties as assigned The Ideal Candidate: • Bachelor’s Degree in Social Work or relevant field, • Minimum of three years of post-bachelor experience, • An ideal candidate must have a working knowledge of HIV/AIDS, substance abuse, mental illness, and homelessness, • Excellent case management skills, including knowledge of benefits in the NYC Metro area, • Sensitivity to community issues and needs, • Outstanding interpersonal and communication skills, both oral and written, • Strong ethical standards, confidentiality, and personal integrity, • Computer proficiency (i.e., email, Microsoft Word, Excel, and PowerPoint) Interested? Submit your application for review. Before you go, we want to assure you that we are committed to building a diverse and inclusive workplace reflective of individuals who share our mission and who want to join us in working on the cutting-edge of important social issues. We are an equal opportunity employer and we highly encourage applications from candidates regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local law.