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  • Open Call - Team Lead, 9/1 & 9/4 3-5 PM
    Open Call - Team Lead, 9/1 & 9/4 3-5 PM
    13 minutes ago
    $23–$25 hourly
    Full-time
    Manhattan, New York

    About Us Counter Service is an innovative, chef-driven restaurant brand founded by Steve Ells, the visionary behind Chipotle. We are looking for a Restaurant Lead to help drive excellence. We’re seeking passionate, detail-oriented leaders to help drive excellence in our restaurant operations. As a Restaurant Lead, you’ll play a key role in managing shifts, developing team members, and ensuring exceptional guest experiences—while preparing to grow into a future management role. What You’ll Do Lead Daily Operations • Manage restaurant operations during assigned shifts, ensuring smooth, on-time service, • Open and/or close the restaurant following company procedures and checklists, • Troubleshoot customer concerns and provide timely, effective solutions, • Support the Restaurant Manager in maintaining labor targets, shift flow, and overall team coordination Drive Food Quality & Safety • Monitor food preparation and presentation for consistency and excellence, • Conduct line checks and taste through the line daily to uphold food standards, • Train team members on tasting protocols and quality control practices, • Ensure full compliance with NYC Department of Health regulations and sanitation standards Team Development & Training • Onboard and train new team members; support skill development across roles, • Deliver in-the-moment coaching and performance feedback, • Foster a positive, high-hustle, and respectful team culture Support Administrative & Operational Needs • Write and update prep lists based on par levels, sales, and menu needs, • Assist with inventory tracking, placing orders, and receiving deliveries when delegated, • Collaborate with management on team deployment to optimize service and labor Attendance & Reliability • Maintain consistent and dependable attendance in alignment with scheduled shifts. Arrive on time, prepared, and ready to contribute to a high-functioning production environment. What We’re Looking For • 1–2 years of restaurant or food service experience (shift lead or supervisory experience a plus), • Strong organizational and communication skills, • Calm under pressure, comfortable multitasking in a high-volume environment, • A true team player who leads by example and hustles, • Passion for food, hospitality, and team development, • NYC Food Protection Certificate (preferred or willingness to obtain), • Flexible availability, including nights, weekends, and holidays, • Fast food or quick-service restaurant experience

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  • PM Line staff / Cashier
    PM Line staff / Cashier
    7 hours ago
    $18–$20 hourly
    Full-time
    Manhattan, New York

    Position Summary We are looking for a friendly, reliable, and hands-on team member to support our fast-casual service line. This role includes preparing customer orders, engaging with guests, keeping the line organized, and helping teammates during service. Key Responsibilities · Greet customers warmly, explain menu items, and make recommendations. · Build bowls and prepare orders accurately, quickly, and neatly. · Keep the service line clean, stocked, organized, and ready for rush periods. · Support in-store, pickup, and delivery orders with strong attention to accuracy. · Restock ingredients, packaging, utensils, drinks, and condiments as needed. · Help teammates with prep, cleaning, dishwashing, and other tasks during the shift. · Follow food safety, sanitation, and hygiene standards at all times. Requirements · 1-2 years of restaurant experience required. · Experience as line staff, counter staff, fast-casual crew, cashier, food runner, or server preferred. · Friendly, customer-focused, and comfortable engaging with guests. · Responsible, punctual, and reliable with assigned shifts. · Able to work weekends and stay calm in a fast-paced environment. · Willing to be hands-on and support the team wherever needed. Compensation Note Team members receive shared tips, but tips may vary by shift. Base pay is based on experience, reliability, and customer service strength.

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