Box Office Patron Support - Federal Work Study ONLY
15 days ago
Columbia
Job DescriptionDescription: The Conservatory at Stephens College is seeking dependable, organized, and customer service-oriented Federal Work Study eligible students to assist with box office operations. This position plays a key role in supporting the front-of-house experience for Conservatory productions, ensuring a welcoming and efficient environment for patrons. Students will gain valuable experience in ticketing, event logistics, and theatre operations. Learning Opportunities: This position provides real-world experience in arts administration, customer service, and theatre front-of-house operations—valuable for students interested in producing, arts management, or public-facing roles in the performing arts industry. Responsibilities: • Provide in-person support at the box office before and during performances, • Sell and distribute tickets using the college’s ticketing system (training provided), • Assist with box office setup, signage, and patron communications, • Greet guests, answer questions, and offer exceptional customer service, • Maintain a professional, organized box office environment, • Handle cash, credit card, and online transactions accurately, • Support general front-of-house operations, including ushering and lobby setup, • Uphold and promote safety, accessibility, and a positive patron experience Preferred Skills: • Must be eligible for Federal Work-Study and a Conservatory student, • Professional and courteous communication skills, • Comfortable interacting with the public and problem-solving in real time, • Strong organizational skills and attention to detail, • Punctual, reliable, and able to follow instructions, • Available to work flexible hours, including evenings and weekends for performances, • Familiarity with theatre environments and performance schedules, • Experience handling money and using point-of-sale or ticketing software Availability: • Applicants must be available a minimum of two days per week for 1pm to 3pm shifts in the box office. Some weekend shifts will be required.Requirements: